
Goldco Reviews
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About Goldco
Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.
Visit goldco.com- Wide range of retirement diversification products
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- Doesn't publish fees online
Goldco Reviews
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Reviewed July 5, 2022
I recently used Goldco to switch an existing 401K to a gold IRA. They was very knowledgeable and helpful in doing this and made the transition as easy as possible! I would recommend them to anyone who is looking to invest in gold and silver 100%. Very friendly and helpful.
Reviewed July 1, 2022
I had an IRA account I was wanting to convert to gold. Goldco was fabulous. They explained the entire process and what to expect. Waiting for Lincoln Financial was the longest part of the process. Ben was professional and available. I would highly recommend Goldco. I have other assets I am thinking of converting, it was that easy.
Reviewed July 1, 2022
Although I had thought of buying gold for a long time, I did not know where to start. When I saw that Sean Hannity recommended GOLDCO, that was when I decided to call GOLDCO and see what the buying process involved. I was a little unsure what to expect, but after a few minutes with one of their reps, I felt I was in good hands. After outlining the various buying options, I decided to move forward with my purchase.
Reviewed July 1, 2022
Goldco was great to work with and wanted to make sure I understood the whole process of purchasing precious metals. I am pleased with the professionalism of their staff and my purchase. I will be recommending them to my family and friends.
Reviewed June 30, 2022
We were very pleased at how easy it was to transfer our IRAs to gold backed IRAs. The process was very streamlined.. Everyone we dealt with was helpful. Everything was explained very well. We felt like we were well taken care of. Would highly recommend using Goldco.
Reviewed June 30, 2022
All I can say is both Kenny and Carl are true professionals who really know about precious metals. The wife and I have been looking for a great metals provider for some time and we are more than happy with Goldco.
Reviewed June 30, 2022
Professional, easy to work with and a great experience. They did all the work but emailed me every step of the way and then contacted me immediately my funds transferred. Can not wait to buy more precious metals. Very easy process and exciting.
Reviewed June 29, 2022
Confidence we made the correct choice to put gold and silver into our IRA. Goldco help us with the entire process, made it an easy transition. David Brein help us navigate this, he was very helpful. I know they will there for questions in the future.
Reviewed June 29, 2022
This is a new venture for me. I have been working with Mark. He has been helpful to me. I am trying to Secure my retirement with purchasing gold and silver. I have suggested other coworkers to invest in gold and silver for their future.
Reviewed June 28, 2022
Arthur explained everything thoroughly, and made me feel very comfortable with my choices as to what I should purchase. Would definitely recommend your services. I am 75 years old so I definitely needed someone with good communication skills. My knowledge of gold and silver was very limited.
Reviewed June 28, 2022
Right from the start my experience was super positive. My rep Ben answered all my question and concerns. I knew nothing of a self directed IRA, especially one that allowed for physical gold. Goldco handled the transition from an old IRA to the new self directed IRA and walked me through the actual purchase of the gold with a representative from Equity Trust. The overall process was easy education and quick.
Reviewed June 28, 2022
I did some research and decided to go with Goldco. From the first time I made contact to the time of my purchase I felt confident that I made the right decision. My contact with Josh was professional and informative. All my questions were answered promptly. I went with an IRA transferring money from another account. The entire transaction took about 10 days. I look forward to a great working relationship.
Reviewed June 28, 2022
Goldco was highly recommended to me by a very trusted source. After conversing with one of their representatives on several occasions, I was both confident and pleased with the services that they offer and made a purchase that I am extremely happy with. The professionalism, broad knowledge base, and courtesy that was extended to me, along with their excellent reputation, will definitely make me a repeat customer with Goldco!
Reviewed June 28, 2022
GoldCo staff are professional, polite, and extremely helpful. They provided me with all the information I needed to make a decision and could answer all of my questions. They were patient and thorough in answering my questions. They even sent me links to websites that would help me to do research on my own. Absolutely no pressure in dealing with them.
Reviewed June 25, 2022
Everyone at Goldco has been super helpful and very professional. Top-notch customer service. Robin even took personal time to make sure I was getting the very best service. Every aspect was explained in great detail. Everyone at Goldco is very knowledgeable, polite, and professional.
Reviewed June 24, 2022
I was concerned about my 457 account and the declining economy. Saw a promotion for Goldco from a trusted source, gave them a call and I received a call back within a few minutes. Ryan and Ben were very helpful and knowledgeable, thank you for making the process so smooth and easy.
Reviewed June 24, 2022
Doing business was easy and fast. Walter listened all my rookie questions and explained everything in terms I could easily understand. He returned my phone calls promptly. He is very knowledgeable and sincere. He truly believes in what he’s doing and that instilled the confidence I needed to make my first purchase of precious metals. I look forward to working with Goldco in the future.
Reviewed June 24, 2022
My wife and I just set up IRAs. My son set up an account and my daughter is rolling over her IRA. Carl made the whole experience painless. I would definitely recommend GoldCo to a friend. He answered all of our questions and returned all our calls. I was very impressed and look forward to purchasing more.
Reviewed June 23, 2022
David was very helpful, responsive and I would highly recommend him to anybody I feel very comfortable; He was down to earth. He answered a lot of my questions with this was all new to me and he was very patient; I would not hesitate at all to recommending him to other friends or coworkers because he is very knowledgeable and straightforward and honest.
Reviewed June 23, 2022
Great experience with both Dave and Donatella. Very efficient and straightforward explanations to all my questions. I also like that Dave is easy to communicate to and he is very prompt to answering or returning my phone calls. Very knowledgeable and helpful. Thank you!
Reviewed June 23, 2022
Respectfully,
Kathy **
Reviewed June 23, 2022
I've been vacillating about investing in precious metals for years, always thinking that was a path only taken by rich people. The current financial state of the US and the depressed attitude of many people; the total obliviousness to the path the government has chosen has made it imperious that I needed to protect my very modest savings and investment accounts. Precious metals then was the only way I saw to this end. I've read several brochures from different Gold and Silver product agents and feel I am sufficiently confused concerning the financial aspects pertaining to the purchase of Gold and Silver to proceed. Thanks to Walter for somewhat clearing the muddy waters.
Reviewed June 23, 2022
Everyone I have had contact with has been professional and knowledgeable about the issue of moving money from a 401K. The transfer went smoothly and the next step of purchasing gold and silver were just as easy as the first step. I would recommend everyone I know to use your company.
Reviewed June 23, 2022
The representatives were very informative and helpful during the entire process. Ensured me the security of the transfer of funds was going to be safe and secure. I will definitely be recommending Goldco to family and friends. I was also Informed that there is a 3 year minimum time frame before attempting to sell the precious metals back to Goldco.
Reviewed June 23, 2022
I am for the most part happy with my purchasing of metals today, I think the 1/4 oz Phoenix coins were a little pricey and wish I would have gotten less of them. Just felt a little rushed. Can’t seem to find any info on the Phoenix coins and what they’re really worth. I just hope I made the right decision.
Reviewed June 22, 2022
Ben Monaci is knowledgeable and friendly. He will talk you through the process and address your concerns. Sabina Catak was smart, kind and patient. She worked great with me and the company I transferred from. With both of these Goldco employees, I felt informed, heard and never rushed.
Reviewed June 22, 2022
The past six months of losses in the stock market were driving me crazy. I saw the previous generation forestall their retirement when the market crashed in 2008 and was determined not to fall into the same trap. The time to diversify is now before all is lost. That being said I turned to precious metals. However now the bigger question was what company to choose. With so many choices and hours of research the task seemed daunting. I was getting ready to go with another company and saw the Goldco advertisement and they had all the best ratings and more. So, I gave them a call to get the details on opening a rollover account.
I first spoke with Debra, and she was so knowledgeable it made me feel that I was in the right place. She walked me through setting up the account and completing the transaction in no time. Afterwards Michael came onboard and guided me through the options for choosing precious metals. He was absolutely great. A veteran of the industry for sure. All that said and believe me I was skeptical throughout the process waiting for a bomb to drop however it never did. This was truly fantastic perfect customer support on every level. Along with the peace of mind of making a sound financial decision.
Reviewed June 22, 2022
My experience with ordering with Ben Monaci was excellent. He discussed the types of Gold & Silver and provided the free silver I was to receive. The person who called me back was also very good. Both were very respectful and professional. I was worried about the company, but I am no longer worried. I believe I have a safe investment and will reinvest in more Gold and Silver when I have more funds available.
Reviewed June 22, 2022
Excellent service! Joshua Hoffman has kept in touch and is always following up! I spoke to him a year ago and we discussed this stock market situation... He reminded me that I predicted this... I am very pleased with Goldco at this point!
Reviewed June 21, 2022
The entire process was seamless. My initial contact addressed many of my questions and did a great job of explaining the overall process step by step. Every person I worked with was extremely professional and was totally competent in their respective function. Each person made me feel comfortable and confident in the transaction. Everyone asked if I had any questions, which was very reassuring. Great experience!!!
Reviewed June 21, 2022
Carl was extremely helpful in explaining the different options and choices available. This is my first time in the metals market and even though you don't give financial advice, your opinions and advice matter to those of us who are new. Your explanations make a difference in the choices we make. Letting us know trends and choices of others helps a great deal.
Reviewed June 18, 2022
When I called Goldco, I got a response the same day! The service was very professional but also considerate of my unique situation. I needed information regarding setting up an IRA funded by precious metals. I am very happy with the service I received from the professionals from Goldco.
Reviewed June 17, 2022
Highly competent and thorough professionals helped my decision. By making the decision to purchase gold and silver so quickly, The entire process was informative, expertly run and satisfying. Robin Hubbard made the entire process smooth and answered all of my questions. I would definitely recommend Goldco to friends and family because of the positive experience.
Reviewed June 17, 2022
Believe Goldco led me towards the best performance of investments with my long term savings and goals. Helped increase my knowledge in precious metals. Provided fairly expedient service in openly my accounts and processing the paperwork throughout the entire process.
Reviewed June 17, 2022
I Found the rep to be knowledgeable and informative as well as professional. Getting this done gives me peace of mind with the disturbing trends in the financial market. I feel like this is a secure and hopefully a profitable investment.
Reviewed June 16, 2022
Goldco team was professional in every aspect of the transaction. Initial contact and quick delivery of documents made the process stress free. Chris explained the my purchase to ensure I had an adequate knowledge of what I had purchased and explained the spot price versus what my assets are actually worth. I high recommend Goldco for future investors.
Reviewed June 16, 2022
I am very satisfied with my purchase of Precious Metals from Goldco. They have been very helpful with explaining the process since I am a first time buyer. I feel very confident with this company and would recommend to my family and friends.
Reviewed June 16, 2022
My experience with GoldCo in getting my traditional IRA rolled over into a gold and silver IRA was a great one. Josh and his team did an excellent job of informing me and explaining all my choices. I am so thankful for the ease of the transaction! I will definitely recommend them to others.
Reviewed June 15, 2022
I originally thought the process was going to be cumbersome, but it ended up running so smoothly. I had two companies to choose from but Robin’s willingness to help me and answer my questions gave me the ease to choose Goldco. Robin, you’re the best!
Reviewed June 14, 2022
I would highly recommend Goldco to any investor who wants to diversify their portfolio into hard assets in this volatile market. They made the transition of my 457 retirement plan into a metal holding IRA 401 plan. The steps were easy and the support in the transition was awesome. I feel much better that I am more diversified now.
Reviewed June 14, 2022
I worked with Mr. Robin Hubbard in making a direct buy of gold and silver. The gold to be self stored by me as a savings protection measure. The silver to be depository stored by GoldCo as an investment in hopes of swapping silver for gold at a later date. As a first-time buyer of precious metals I did many months of self research and information gathering, including looking at and calling more than one precious metals dealer. After reading 2022 precious metal dealer reviews and rankings I called two GoldCo competitors before calling GoldCo. I finally called GoldCo and the difference was night and day.
Above all others, GoldCo seemed ready to do business with a first-timer like myself. Despite being a small buyer, at no time did GoldCo make me feel any less important than big time precious metals buyers. They treated my like I was a big time buyer. The two GoldCo competitors I called seemed insincere and disinterested as if I was too small an investor for them to deal with.
As a highly motivated buyer I asked a great many questions and Mr. Hubbard did an outstanding job answering them. Additionally, he was instrumental in the expeditious assistance in funding, gaining approvals and in having the Confirmation Department contacting me with important transaction information regarding my buy. I am glad I made the final decision to do business with GoldCo. I look forward to discussing my shipment updates, monitoring my GoldCo investments and transacting future business with GoldCo. Well Done GoldCo Team!
Reviewed June 14, 2022
Goldco is wonderful to work with. They are knowledgeable, professional and address questions quite well. We appreciate the opportunity to work with Goldco and their great employees. After checking out several other companies, we have found Goldco to be the BEST. They are a great company!
Reviewed June 14, 2022
My first contact with Goldco was mainly exploratory as purchasing precious metals was new to me. I was first greeted with a warm welcome and after some initial information intake, I was forwarded to my Senior Account Executive. A thorough explanation of the entire was process was provided. The process covered transferring my IRAs, setting up my accounts, the custodian of my accounts, the actual purchase of metals, and lastly how storage would be handled. There was no surprises through the entire process.
Reviewed June 13, 2022
Advisor was very helpful and answered my questions in a timely manner. As I believe that the stock market is going go into a free fall I was excited to find this program that shelters me from a market crash.
Reviewed June 13, 2022
I am amazed that with Goldco I actually have an agent that is mine - I can call him at any time and he will always call me back - when he went on vacation he told me and gave me his cell # in case I needed anything. I have to say that in today's market I have found NO CUSTOMER SERVICE like I have experienced here at Goldco.
Reviewed June 11, 2022
During this busy time we appreciated the quick response from knowledgeable reps as was possible with our purchase of gold and silver. When one Goldco rep was not able to get our purchase in before time deadline he offered to let another rep help us so we were not put off till another day and price fluctuations. We are very busy in our occupation also, so greatly appreciated time was not wasted. Safe was offered as an incentive but did not influence this review.
Reviewed June 10, 2022
Recently opened an IRA. Everyone involved in the process was very knowledgeable and friendly. They would call you back and answer all your questions. I would recommend GOLDCO to everyone that wants to invest in precious metals. Goldco will guide you every step of the way.
Reviewed June 10, 2022
I recently opened an account with Goldco. All of the people I have dealt with have been very easy to work with and have answered all of my questions quickly. I would certainly recommend Goldco to anyone looking to purchase precious metals.
Reviewed June 8, 2022
Robin is excellent and was able to clear articulate the process of purchasing precious metals, they types, and the mix of gold and silver in our portfolio. The steps to open, fund and purchase went seamless. Thank you for this experience!
Reviewed June 7, 2022
Goldco was recommended to me by Goldbusters as they do not do business in the US. Once I had made up my mind a quick response time, helpful information sent unsolicited, and friendly service made the actual sale time possible within 2 days.
Reviewed June 7, 2022
When I contacted GOLDCO I had no experience with metals, stocks or investments. I only knew I was on my own and had to find a way to protect my savings from crazy devaluations. GOLDCO was the only company that mentioned my particular situation in its ad. I called and spoke with Zee who, compared with my deceased hubby, is the second most kind, caring, patient, knowledgeable man to seek advice from. We discussed my situation, concerns and goals. He answered each of my never ending questions from terminology to complex situations, always in clear, simplified language and examples that I was able to understand completely. For every investment and each step required, Zee provided the pros, cons, alternatives and instructions. Through it all I felt like a valued partner.
By the end of that call I was smiling, confident that I was in the most secure position possible and I felt peace. More conversations followed, plus additional investment. Zee’s level of service and attitude has remained as wonderful as that first call. Something else has never changed. Any time I call, if Zee does not personally answer the phone I get a call back that same day. I don’t know how he does this, but I love it. I have recommended Zee and GOLDCO to several friends.
Reviewed June 7, 2022
My first contact with Goldco was made extremely easy. Options available to me were clear and concise. Throughout the process, Goldco answered all my questions and provided necessary contacts for follow up should any concerns arise. I am complete satisfied with Goldco and their assistance. Special thanks to Tim Pipkin and Tony Pino for making this an enjoyable experience.
Reviewed June 7, 2022
Talked with the gentleman prior to making any commitments to purchasing and he explained how their company operates and answered the questions I had. Everything went very smooth after deciding I would deal with them and felt at ease working with them. Will go to them in future when I decide to sell some of what I purchased or purchase more.
Reviewed June 4, 2022
I have spent my working life with companies that provided 401k/IRA services as part of employment. My excursion into a self directed precious metals [PM] IRA was a little scary to say the least. I have reviewed PM IRA offers from several companies before deciding on GoldCo. In talking to all of their representatives I found that they were more than willing to answer my questions and explain the details both pro and con. But most importantly, they took the time and effort to educate me in the process. I want to especially give Ben Monaci a special THANKS for his help in going thru this experience. I felt that I was talking more to a friend than just someone on the other end of the phone line. I highly recommend that anyone consider opening a PM IRA talk to other companies fist before talking to GoldCo, this will show you the high standards, great customer service, and personal interest in you that will give you a securing feeling that GoldCo is the right choice.
Reviewed June 3, 2022
Arthur and all the people I contacted at Goldco were very friendly and helpful in explaining my purchase of my silver and gold using my rollover of my 401(k). I had questions on how purchasing gold or silver worked upon when I retired. They explained the process to me and made me feel very comfortable about the transition.
Reviewed June 3, 2022
My experience with GoldCo and the service representative far exceeded my expectations. The entire process gave me complete confidence of my decision to use GoldCo for my IRA transfer. I highly recommend GoldCo and look forward to as long business relationship.
Reviewed June 2, 2022
After looking at their reviews, I felt comfortable using them in my transfer to a gold and silver portfolio. Chris was very helpful and informative. I really had no idea how to get into this, but he made me feel comfortable about the transfer. It is a self directed IRA, so I like that I can change what I want at any time.
Reviewed June 2, 2022
Professional Staff helping me with a difficult situation. The information they made available through Goldco instructional email, I was able to make the right choice and chose GoldCo. I plan to stay with GoldCo for years to come as a safe haven in an untraditional America.
Reviewed June 1, 2022
Very easy transition from my public safety deferred compensation account to a precious metal backed ira. Goldco took care of virtually everything and thoroughly explained the options and overall process and made sure that I understood how things would progress. Excellent organization to work with. Thank you for your assistance.
Reviewed June 1, 2022
I was introduced to Goldco by following Simon Parkes and am delighted at the service I received by all the team members. Special thanks to Robin Hubbard for relentlessly overseeing my IRA rollovers. I will be a customer for life and Goldco is my investment choice.
Reviewed May 31, 2022
My experience started with David Taylor who was very helpful, pleasant to work with and answered all of my questions. Debra Little helped me complete the paperwork and contact my current institutions. She was a dream to work with and we had fun in the process! Constant communication from David made me feel connected to the overall process and all transacts when smoothly! They were very clear with every step and always followed through immediately with what they said they would do! I would STRONGLY Recommend working with Gold Co and thank you to "Dan Radio Style On The Fringe" for the recommendation!
Reviewed May 31, 2022
Very professional and courteous...quick and to the point...I would recommend them. They offered me many choices as how to buy. This was helpful in deciding how to allocate my funds. The guy I talked to on the phone wasn't what I would call friendly, but he was direct and to the point. You may want to add friendly to your on phone experiences...Might help with repeat business.
Reviewed May 31, 2022
Joshua helped me with my transfer and he was a great help, answered all my questions. It’s a pleasure doing business with the company. I would recommend everyone to give them a try. Can’t go wrong with Gold or Silver
Reviewed May 30, 2022
Goldco is a great company that is responsive, knowledgeable and is helpful 100% of the way when you switch your IRA to Gold and Silver. Every question was answered quickly and very understandable. I definitely recommend them for your gold and silver needs.
Reviewed May 29, 2022
The Ease and Efficient manner that the conversion process was done with Gold Co. Arthur ** was clear and understandable. It allowed us to proceed with confidence and being well informed on Equity Institutional Process and dealings with excellent Personnel. Thank You. A.
Reviewed May 27, 2022
Everyone we spoke with was very professional, helpful, and pleasant. Michael was a superstar in helping get our accounts arranged. Simone and her interactions with our previous investment companies was stellar. We are overall extremely pleased with the service we have received and are extremely satisfied. We are looking forward to the growth of our investments and are happy to be a part of the GoldCo family.
Reviewed May 27, 2022
This week I made my first purchase with Goldco and was very happy with the purchase. Lou, with Goldco initially contacted me. He contacted me a few more times until I decided to purchase precious metals. Lou connected me to additional employees and made the whole process easy. I look forward to doing business with Lou and Goldco in the future.
Reviewed May 27, 2022
The conversation and transaction was extremely easy, was explained in detail to me. I was not sure that I trusted what I read till I have researched several other companies also that I decided to go with Goldco from other reviews.
Reviewed May 27, 2022
I am happy today to share my experience regarding GOLDCO. Been was extremely helpful in guiding my husband and I in a rollover. Very professional, expedient and friendly. We will sleep well tonight. All taken care of over the phone and e-mail made the process very expedient.
Reviewed May 27, 2022
I was amazed at the kindness and the knowledge the Goldco reps has when explaining how the precious metals procedure works. I would recommend GoldCo to anyone who is thinking about their future and retirement. Goldco answered all my questions I had. They responded to all my phone calls. Even after closing time I would leave a message to them about a question I had not thought of before, and they would promptly return my call and answer my questions. Very professional.
Reviewed May 26, 2022
As a 66 year old widow I feel very comfortable with this professional, informative and friendly company. Transfer of ira funds and puchase were completed in about 4 weeks due to delays at previous custodian. David McFarland handled my transaction. He is knowledgeable, friendly and understandable. I enjoyed working with him
Reviewed May 26, 2022
Everything went very smooth! I am up and running. Thanks GoldCo!! Carl was very helpful and knowledgeable. Selecting the metals went smooth. Even learned a little in this process. Melina finished the process and made sure all the i's were dotted and the t's crossed.
Reviewed May 26, 2022
I was looking to diversify an existing IRA I have. I saw information about GoldCo and gave them a call. I initially spoke with David Brein and he was lowkey and letting me make my decision. I waited about a month and talked with Arthur Scharwtz, I decided to move forward with Rollover. I didn't take long to start process and took a few weeks for my broker to send funds. Arthur was very helpful when it came time to choose my metals. I appreciate his help and was satisfied with results. Thanks again Arthur!
Reviewed May 25, 2022
I opened a precious metals IRA through Goldco and am confident that I made the right choice to help protect some of my retirement savings. Their representatives answered all of my questions and didn’t try to push me into a decision that may have been uncomfortable for me. I would highly recommend Goldco-my account rep, Arthur, was outstanding. (The endorsement by talk show host Sean Hannity is a name I trust and carried a lot of weight for me).
Reviewed May 25, 2022
I was very impressed with the entire experience I had with Goldco. They were very friendly over the phone and took the time to answer any questions I had. They made it very easy to order my precious metals. Thank you Gold Co.
Reviewed May 25, 2022
All the people I have dealt with have been professional and helpful. Moving my finances was done with a great deal of time making sure I have understood the process. I believe they are very knowledgeable in all that is required to be completed.
Reviewed May 25, 2022
My wife and I decided just three weeks ago to hedge IRA savings with an investment in precious metals. After a brief survey of people in the business of precious metals, we chose to go with Goldco. In just 13 days Goldco found us an IRA custodian which company arranged for an IRA transfer, and then Goldco purchased our precious metals at very good prices. This process was orderly and timely...thank you Goldco!
Reviewed May 25, 2022
From the first word to the last, my experience with GoldCo could not have been better. Not only am I grateful to have funds, I am grateful to deal with professionals who are the best at providing the assistance needed to protect those funds. Thank you for taking the time to be personable as well as proficient!
Reviewed May 24, 2022
I was notified of the process and all questions were answered in a timely manner. I’m new to precious metal IRA and honestly I was intimidated by the process. That was until I started it and found it rather smooth. All my questions were answered and I feel confident with my decision. Thanks Sal, Debbie and Danielle.
Reviewed May 24, 2022
This is our first experience with the purchase of gold and silver. Ryan was wonderful and walked us through every step of the way. We look forward to doing more business and referring our friends and family. Looking forward to receiving our product soon.
Reviewed May 22, 2022
I was told that I would select products to purchase. Instead I was told what I was purchasing at severe over price. Not what was agreed on or represented in sales pitch.. Prices where wayy high and I was given no options..Just told I didn't know what I was being sold, like I can't look at market for same coins at $200 less on open market.
We apologize for the experience you had. As you can see from the hundreds of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A sales manager will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed May 21, 2022
I would like to tell my experience with Goldco has been super great. They are friendly, professional, and very helpful. I have nothing but good things to say about the people I visited and did business with. I would recommend anyone interested in learning more about precious metals and thinking about maybe buying metals to diversify your IRA's, call Goldco.
Oklahoma
Reviewed May 20, 2022
My wife and I just purchased precious metals from Goldco, via Ben Monaci! He made it super easy for us as first time buyers. We appreciated his knowledge and patience. Thanks to him we are on our way to protecting our investment!
Reviewed May 19, 2022
After debating for over a year about investing with Goldco, I finally did and am very happy I did. Their service is excellent and so professional. They have been so helpful with all the details of the transactions and walking me through things I never quite understood. So far, I am very pleased with my new investments and look forward to more. Thank you Goldco!
Reviewed May 18, 2022
Sal, Senior Account Executive is very professional and a pleasure to work with. This is my first time working with precious metals. I had numerous questions which were answered thoroughly. I felt things were handled efficiently and in a timely manner. I would highly recommend working with Sal at Goldco.
Reviewed May 18, 2022
I spoke to David Brein and decided to transferred a quarter of a million dollars from my 401K to Goldco. He sent me some documents for Equity Trust and we set up a meeting for 5/11 at 10:00. The time came for the call and he did not call. I called him and left a message at 10:03. I thought I may have to call him since it wasn't clear who was calling who. A call came in on my cell phone from a WA phone number indicating it was spam at 10:19. I did not answer it as David had told me that his calls would be coming from a CA number.
At 10:49 I called the office and spoke to Adriana (I think was her name). She was very helpful and said she would try to get a hold of him. I asked her if there was someone else I could deal with since David was clearly not on the ball. She said she would get another person to call me back. John Innes called me at 11:30. I had several questions which he could not answer. He was very polite and helpful and took good notes and said he would check on the questions and get back with me the following day which he did. I obviously didn't feel comfortable having him as my rep either as he was not familiar with the questions I was asking and needed another person to help him. I told him I didn't want to be rude but asked if there was someone else I could speak with and he said yes and he said that Ben Monaci would be taking the account.
Ben called me and I told him of my experience with David and John and I was hoping I would not have to have that kind of service again. He said he'd be handling things for me. I faxed my Equity Trust paperwork on Friday around 2:00 and he confirmed that it had been received. He texted that he would contact me on Monday to give me an update. I texted him on Monday at 10:30 and said "I received an email from Equity Trust with an account number. What is the next step now for Goldco?" I did not hear from him. I called him at 3:59pm and left a message. I received a text from him at 4:55pm saying "Send me back a time after 10:00 am tomorrow so that we can complete the trade and confirm the order. We were notified that your account has been funded."
I responded at 9:05 pm asking "How long will it take? I could do it at 10:30. Does that work for you?" I received a response back at 6:09 am saying "That will work for me." I responded back at 7:27 am. "How long will it take approximately?" (I had another appt. and needed to know if I was going to need to change things.) He never responded. The meeting time (10:30) came and I did not receive a call from him. So I called him at 10:38 and got a voicemail. I left a message and he called back at 10:44 am. The reception was really bad. He hung up and called again and it was still bad. He said he had to shut down his equipment and restart it and it would take a little bit. He called back at 11:00.
We completed the selection of coins and at the end of the conversation he asked me what was the issue with David. I told him it was the same issue I was having with him. Making commitments and not following through. I told him I'd been out of the work force for a few years but it was common courtesy if you were not able to make a meeting you would either call, email or text. Apparently that is not Goldco's policy. My experience with David and Ben was less than satisfactory after giving your organization a quarter of a million dollars!! I would recommend some serious customer service training for these senior executives.
I gave a two star rating because at least John did what he said he was going to do (get my questions answered and he called me back when he said he would) and Adriana(?) was very prompt and helpful. Ben also said his phone system was bad and needed IT help but he was working from home and wasn't able to get it fixed. You may need to get him some IT support or have him work in the office because he said he was not technology savvy. Overall this has been a terrible experience and not a very comforting feeling after giving you part of my life savings. I will not be recommending Goldco for obvious reasons.
Reviewed May 17, 2022
If you are looking to purchase precious metals there is no reason to look anywhere else. The entire team was very professional and courteous and my advisor is very knowledgeable. He answered all my questions and made great recommendations. I am very excited and will definitely be doing future business with GoldCo.
Reviewed May 17, 2022
As a new customer, I was extremely pleased with the level of service and professionalism that was provided each step of the way in opening my new IRA account. I could not be more pleased with process from start to finish.
Reviewed May 17, 2022
We worked with Chris Theard who was very professional, courteous and responsive. Chris patiently answered all our questions and made sure that we understood the whole process, the cost, the benefits, from start to finish. It was a very pleasant and smooth experience.
Reviewed May 17, 2022
This is my third purchase of metals from Goldco. I have recommended the company to family and friends, the highest vote of confidence I can offer. Given the uncertainty of the economy and the monetary system, I believe investing in gold and silver is very timely.
Reviewed May 16, 2022
I signed-on with GoldCo because of their white glove handling of me and my investment concerns. They maintained contact with me and informed me of each step. I look forward to a long prosperous relationship with GoldCo and their professional staff.
Reviewed May 16, 2022
A big thanks to all the agents that I have worked with in setting up my retirement IRA and the metals I purchased. They were understanding in meeting my needs by providing me with options before I made my selections in gold and silver. They were very polite, respectful, and friendly. They allowed me time to research my options and answered my questions in a timely manner. Once I made my decision, the process was easy and smooth. Again, thanks to everyone who worked with me.
Reviewed May 16, 2022
I appreciated the professionalism throughout the entire process and various conversations I had and orders I have placed. Everyone did a great job. From Ben on the front end of the transaction to the confirmation people, it went smooth and would highly recommend to anyone who would ask.
Reviewed May 14, 2022
This was my first time investing in precious metals. Walter Dombroski explained in very good detail the different options I had for my IRA. I intend additional investments in the future. Will recommend Goldco to everyone I know that is considering precious metals investments.
Reviewed May 13, 2022
We recently did business with Goldco's Senior Account Executive Michael Hall. He was very knowledgeable and answered all our many questions and explained to us the different ways to invest in the precious metals market. He made the process easy to understand and complete.
Reviewed May 13, 2022
Chris was great and took the time to explain everything and answer all the questions I had. The company I had my traditional IRA with was difficult to work with but he stuck with us the whole time. I would highly recommend GoldCo to anyone interested in investing in gold or silver.
Reviewed May 13, 2022
I first heard about Goldco from tactical USA. I sent in an email and Robert called my right away. The process was simple and he explained everything quite well. Had answers to all my questions and walked me through what to expect and how to follow my investment. He didn't leave me at that, but told me to call him every time I got my statement and he would go over things with me. Appreciate the excellent service.
Reviewed May 13, 2022
We felt quite comfortable working with Wells in discussing the purchase of precious metals. He was very helpful, answered our questions, responded to our concerns and we never felt pressured at any time during our work with Wells. The purchase process was easy and thorough.
Reviewed May 13, 2022
Everyone at Goldco was courteous and helpful. The only problem we had and are still having was/is getting the Washington State banks to release the funds. I won’t get into the details, suffice it to say that we expect to get the mission accomplished soon.
Reviewed May 12, 2022
This is my second business transaction with Goldco. I am very pleased with my prompt service through my reliable representatives Carl, David, and Diana. My first transaction was a self directed IRA where I pulled my retirement and transferred it to gold/silver. The entire process went well without incident. I like having the personal connection to my representative as well his personal contact information so I can contact the individual I have become to trust on an intimate level, it is a excellent way to do business. I have now sold one of my rental properties and used the proceeds to buy more gold/silver. It was as easy as picking up the phone, calling Carl. Again, no stress, very professional and personal. I would never consider another company as I feel secure in my decision of doing business with Goldco. Thank you, Ed.
Reviewed May 11, 2022
I was very pleased with the courtesy, the prompt replies from David Brein and the others at GoldCo and Equity Trust and their professionalism! I would highly recommend them for using Precious Metals as a means of diversification and hedge against dollar denominated monetary investments!
Reviewed May 11, 2022
Everyone has been very nice to me, I hope this turns out to be a good investment for me. Thanks for helping me to understand!!!! Wells has been a big help in understanding the metals!!! Hope to adding more to my metals investment in the future. Thank again.
Reviewed May 11, 2022
I rolled over my retirement work IRA from my employer from before I retired in 2021. I found Goldco because of Sean Hannity. The whole process was set and processed by Goldco. They instructed me on what I needed to do and when to make the transfer happen. Only took a few days due mainly due to waiting on processing by my previous IRA provider. Goldco was great to work with and made me feel secure during the entire process. They are Excellent at giving you your options and providing guidance through the process. A+ experience!
Reviewed May 11, 2022
I had been investigating the purchase of metals. I was concerned with the fluctuation of the stock market & had heard that metals were more stable. Goldco’s account manager, James Good, called & took the time to explain the world of metals. I was convinced that metals were for me. The whole process was made easy by the great employees working for Goldco. I would highly recommend Goldco. Thanks to everyone who helped me.
Reviewed May 10, 2022
I have been treated very respectfully in all my dealings with all the people that I have spoken with. They are all very knowledgeable in their areas. They have been timely whenever they said that I would get a call from them. All have been very friendly, knowledgeable and respectful to me.
Reviewed May 10, 2022
I found each person I spoke with to be friendly, yet professional, and very informative! Every step of the process was laid out for me so I knew each step that was taking place. Follow-up was prompt, and I was encouraged to ask questions each step of the way. I’m glad I chose GoldCo to assist with my precious metal choices!
Reviewed May 10, 2022
After checking everything out online about Goldco. I was pleased with all the positive comments. I contacted Goldco and received great service. They were prompt and answered all my questions. I feel very confident in my decision to invest with Goldco and would recommend them to anyone.
Reviewed May 10, 2022
I had been looking for alternative investments, primarily gold and silver. There is a lot of misinformation out there and some questionable practices. Goldco was recommended by people I trust and the process was great. A very simple and quick process to set up a gold and silver IRA. Everyone I spoke with was very friendly and helpful. I would definitely recommend Goldco for your gold and silver IRA.
Reviewed May 10, 2022
Goldco employees have been very professional and very easy to contact. I rolled a traditional IRA from my existing bank and it was very easy and hassle-free. From the first call to the funding was less than 2 weeks. Thank you Goldco.
Reviewed May 10, 2022
James Goode is the best, we are new to precious metal market and James was very helpful throughout the whole process. My wife and I are completely satisfied with the service that GoldCo has provided and we are looking forward to any future transactions.
Reviewed May 10, 2022
Nowadays is pretty safe invest in precious metals and GoldCo make it easy to you when you decide to have a option to save money for your 401k. I invested my 401k into gold and silver and are very satisfied with GoldCo help.
Reviewed May 9, 2022
Carl and the team at GoldCo has been extremely knowledgeable and helpful in all 4 of our purchases. They have been prompt and courteous in all of our transactions and yes I would highly recommend GoldCo anyone who is interested in purchasing precious metals.
Reviewed May 7, 2022
My experience was awesome. I felt totally taken care of in all aspects. I bought some product outright with cash. And I transferred a large portion of an IRA over which was fairly simple. A little paperwork but not too bad. The GoldCo representatives were also very personal and each one of them knew exactly what to do. I believe the world is going to be changing financially in a big way. I feel very secure with GoldCo.
Reviewed May 6, 2022
This is a review of the experience I had starting my account with Goldco, I was very pleased with the discussions I had from the first phone calls. Being able to meet to get more information on how these accounts would work, and the final set up of the account. I would recommend this to anyone,
Reviewed May 5, 2022
From my first contact to my last it was a very pleasant and satisfying experience. I wholeheartedly recommend and endorse this company to any and all interested in securing their financial future in these turbulent and uncertain times we are going through as a nation now.
Centerville MA 02632
Reviewed May 5, 2022
Joshua was very patient with me as I had telephone and cell phone problems. He is a fantastic representative for Goldco and walked me through all the necessary transactions. I had daily updates from him either by phone or email and I appreciate his diligence.
Reviewed May 4, 2022
I am very impressed with Goldco's responsiveness. They were very helpful getting my IRAs converted to Equity Trust and getting all the forms and calls needed to make this smooth. Very responsive when I was ready to purchase. I recommend researching what coins (or bars) you want in advance. My personal investing comfort was supermajority around sovereign coin mints for gold and silver with security features (Canadian Maple 1oz is example). Just realize that the promotions for the free silver is only for premium bullion limited mint coins.
Reviewed May 3, 2022
Buying Gold at Goldco was easy and fast. The people there are friendly and helpful. They provide you with option which are sometimes difficult to make. There was no sale push and they gave me time to make my own decision what to buy. Thank you,.
Reviewed May 2, 2022
Very easy and painless process to get my money into precious metals. The whole process took around two weeks. I would encourage people to invest in precious metals and not have all of your money in the Rich Man's Casino (stock market).
Reviewed April 30, 2022
GOLDCO representatives remain in contact with via phone and email every step of the transaction. The explanations of the market was very helpful and all questions were answered with examples. My transaction (401K rollover) happens in record time. I was surprise when by a call notifying me. Customer service is back. Thanks.
Reviewed April 30, 2022
Went well. Everyone was helpful and courteous. The process was pretty easy. I like that they walked me through the process and were eager to answer all my questions. It's a bit scary the first time. I was and still am pretty new to this process. I think this was the right thing to do with money that was just sitting in the bank drawing very little interest. I'm going to find out I guess!
Reviewed April 29, 2022
I have to admit you nearly lost my business. I was getting the pressure so thick from David Brein to only buy premium bullion limited mint coins. It was beyond my comfort level and he was not listening to me. We had a reset today and have proceeded onto my comfort level and what kind of product mix I am looking for.
Reviewed April 28, 2022
I was very nervous and excited at the same time. Knowing in the back of my mind this was definitely the direction I wanted to go in to diversify my portfolio, Carl, my representative gave me the confidence to confirm this transaction. I feel I have made the best investment choice for my family!
Reviewed April 28, 2022
David was very helpful and knowledgeable. He explained everything and answered all my questions. He basically made me feel confident that what and how I was doing is the correct approach. Very pleased with Goldco at this time. The purchase is in process and I look forward to seeing the results as I look online. I feel I have made a very smart investment that will protect my life savings as the uncertainty of the global market and the truth comes out of the corruption within our government.
Reviewed April 28, 2022
I had concerns about the stock market and thought it was time that I looked into diversifying my IRA and add silver to my account. I called Goldco, as it was voted #1 in Gold & Silver IRA's. I was set up with an appointment call with David and he discussed the process with me and the paperwork that I would be required to fill out before the money could be released from my IRA account. It took approximately two weeks for Equity Institutional to get the paperwork to my my IRA Management Company to wire the funds over to their bank. After the money was received, David contacted me immediately and he was able to advise me on the silver coin that Goldco was offering and educated me on my purchases. Everyone was very helpful and followed up to keep me in the loop.
Reviewed April 27, 2022
Scott
Reviewed April 26, 2022
My experience with Goldco was excellent. My account executive Tony Pino was very patient and answered all of my questions throughout the process. We talked for several months before I decided to move forward. They never tried to sell me anything. I was always in charge of the whole process. I would recommend Goldco to anyone who is looking into a precious metals IRA.
Reviewed April 26, 2022
For months I listened to those who made the transition from the stock markets to gold/silver investments. Every day, I grew more concerned and very insecure about my investments and their current placement in this volatile economy. Finally, with much research, I pulled the trigger and requested more information. Within hours, a representative from GoldCo reached out and took the time to explain the process; ultimately walking me through it every step of the way. I want to thank the professionals at GoldCo for assisting me throughout this whole process. My investments are now on their way to a depository and I feel a sigh of relief in these very unprecedented times.
Reviewed April 26, 2022
I had never heard of a Precious Metals IRA before and did not know what to expect. I did a quick search of Precious Metals IRA on the internet and found GOLDCO during the search. The reviews looked great already so I contacted GOLDCO and I am super happy I did. Everyone I spoke to were 100% friendly and helpful in guiding me to what I needed.
At one point I explained to Arthur Schwartz (the Senior Account Executive) I was in contact with. That I was clueless on what I needed to do to switch over my 403-b to Precious Metal IRA and he assured me that it would be super simple and quick and they (GOLDCO) would handle most of the work and paperwork. They did handle all the work and paperwork and I only had to provide the 403-b information and account.
I by no means am a huge investor, I was a Police Officer for 32+ years and only had my 403-b account to switch over. Everyone at GOLDCO treated me like I was the most important investor to them when I spoke to them. I wish I had contacted GOLDCO sooner and will definitely be investing with them in the future. I have already given out GOLDCO's information to my friends and family for their investment questions and IRA program.
Reviewed April 25, 2022
I can not express how happy I am with my recent rollover from a 401K account to a gold IRA. The process was simple and they walked me through the whole process including communicating with the 401K. After the account was filed they talked me through the types of precious metals I could buy. A+ experience.
Reviewed April 22, 2022
Representative was very professional in setting up my IRA gold account. Zeve was very detailed and made sure of my understanding of the transactions. He provided examples promptly by email so I can see exactly the items being discussed. I look forward to seeing my account grow thanks to Goldco.
Reviewed April 21, 2022
Sharon
Reviewed April 21, 2022
This was a quick and painless process. The explanation of how it works and all the benefits were great. Customer service couldn’t be any better. I wouldn’t hesitate to use GoldCo for any future precious metals investments.
Reviewed April 21, 2022
I recently opened an account with Goldco. Everyone I spoke with was very informative about every step of the process. They made the transfer as simple as possible for me even though my previous IRA company seemed to be dragging their feet. I am considering moving another account over to Goldco very soon.
Reviewed April 20, 2022
I decided to move some of my investment money to gold and silver to protect against inflation and the declining dollar. After reviewing a few sites, I decided to go with Goldco. They responded immediately to my inquiries and helped me understand my options and how their pricing was determined. After deciding to make a purchase, I set up an account by following the process outlined on their website. After I funded my account, they called to determine what exactly I wanted to purchase. They gave me a choice of common bullion, premium coins, or proof coins or a combination of them.
They explained that bullion and proofs appeared overpriced compared to the premium coins did their best to steer me in that direction which I finally decided to do. They also indicated that gold prices were out of line in comparison to silver when the historical ratio of the prices was compared to the current ratio. I finally settled on 75% gold and 25% silver though I was told most buyers were going with 25% gold and 75% silver. I'm planning on this being long-term investment. Then they suggested what coins in silver and gold to buy. At the end, I was satisfied with the process and felt that they had given me worthwhile suggestions during the process. Time will tell if I made good choices.
Reviewed April 19, 2022
Robin Hubbard has been great to work with. Very kind to answer all questions and I didn't feel like I was a bother. He even called me by name when I called. Everyone else that has been in contact with me has been great to work with with the exception of the young man that called yesterday to confirm the order.
Reviewed April 18, 2022
My experience with GoldCo has been fantastic. They are very professional and take the time to go over each step of the way in converting my traditional IRA in stocks to gold & silver. They are friendly, knowledgeable and reachable. Whenever I’d leave a voicemail with a question, they followed back with me very quickly. Overall, my experience has been great. I would definitely recommend this company to my friends and family.
Reviewed April 16, 2022
I worked with a couple Goldco staff through the process and they were all friendly and professional. I felt my 401k rollover was in good hands. They have really streamlined the process to make it easy for everyone!
Reviewed April 14, 2022
The conversion of some of my paper assets to precious metals was simple and easy, and the GoldCo representative completely understood my motivations and expertly guided me through the process with advice that made sense, and insured I received the best value GoldCo could offer. All Goldco representatives were professional & quick, making this a no brainer when you know exactly what you want and why you're doing it..
Reviewed April 14, 2022
I am very pleased with the whole process of purchasing my Precious Metals through Goldco. I am a first time purchaser and was completely at ease with David handling all the paperwork and online E-signing...I will highly recommend to my Family and Friends - Goldco for buying precious metals
Reviewed April 13, 2022
So far my only experience was the process of purchasing the metals and transferring money and I felt guided, heard and all my questions were answered. I felt they went out of their way to make my experience as stress free as possible. The ad for Goldco said you could get $15,000 free if you invest $50,000. I did not get $15,000. I guess, because it says, "could" gets them off the hook for backing that up to that amount.
Reviewed April 12, 2022
I am so happy with my experience with GoldCo!! I worked with Robert Morelock and he was amazing!! He walked me through the process of investing and answered my many questions and really made me feel confident and comfortable in the process of taking more control of my money. This company is so professional and I am so glad I made the change to GoldCo!! Thank you so much!!
Reviewed April 6, 2022
The people I talked with seemed knowledgeable and were friendly, though the verification person at the end seemed cranky. It took longer than I thought mostly due to the other firm involved. GoldCo staff was very responsive to questions and needs. I was able to get the sort of product I had in mind.
Reviewed April 6, 2022
I am new to this! I found that the Goldco had employees that are very patient and new their business. Explaining how it works and helping to get information from E-trade that was needed for the switch. I would highly recommend Goldco to everyone I know. Thank you again for the fine service. EJ
Reviewed April 6, 2022
The process from start to end was explained very well and expedited quickly. Tony Pino is a great representation of the company. He knows and explains his product so anyone with no or little knowledge would completely understand. I highly recommend requesting him for your Precious Metals IRA.
Reviewed April 6, 2022
The level of confidence and up to date information from Rad and the staff of Goldco create a level of confidence in the customer that is comforting. Your staff's ability to walk me through the rollover process was simple and smooth and without incident. Thank you.
Reviewed April 6, 2022
Two years ago I rolled over my 401(k) retirement plan into precious metals with Goldco. This event went off flawlessly so this year I sold a lot of my stock and again invested it into Precious Metals with Goldco. This event went off so flawlessly and easy I would like to strongly recommend Goldco to all my friends and anyone that ask where they should go to invest in Precious Metals!
Reviewed April 5, 2022
Thank you so much for making the process easy and understandable. I am not an expert in this field and was pleased to talk with someone who is. Will be recommending Goldco to my friends and family for their future investment needs.
Reviewed April 4, 2022
I was very satisfied from start to finish with the Goldco process. All of their representatives are very knowledgeable and helpful!! Jace Kent provides amazing insight into the financial world that I was so grateful to hear and understand!! You should really look at Goldco to assist in diversifying your portfolio!!
Reviewed April 1, 2022
I had been researching precious metal brokers for a while, due to the uncertain times. I chose GOLDCO for its outstanding reputation. I called & spoke with a professional, who then, became my representative. All of my questions and concerns were addressed and handled professionally. He has followed up with me and is keeping me updated with what's going on. The entire process was smooth and easy. It has been, and, hopefully, will be great working with GOLDCO in my future.
Reviewed March 31, 2022
Where do I start. I heard about this company from my parents, I was kinda hesitant in the beginning cause things seem little intimidating when you don't know what you're doing. I had three companies that I had my 401k in from my work history. My mom actually called Tony and that's where my story starts. I got on the phone with Tony and he was awesome, I had a little bit of a wait but they keep in constant contact with me. It took over a month to process and get my funds only because I had to deal with 3 different companies and wait for 4 checks. But as soon as the funds came in Tony called me and we got started with what I should purchase.
Yet, I know nothing about this. He made me feel more confident with what I purchased. Absolutely, will recommend this company and if possible deal with Tony and his team. Shout out to Andre. He was a trooper with calling up the other 401k companies with me. Over an hour on the phone dealing with other companies! So thanks again and proud to be part of this company!!
Reviewed March 30, 2022
I learned of Goldco on the Stew Peters podcast. We requested some information and it arrived in 2 days. We looked it over and were happy with what they offered. The process went very smoothly. Michael ** and Jacob ** were very knowledgeable. We are satisfied with the final purchase and look forward to it earning us more in the end.
Reviewed March 30, 2022
Thank you Goldco for an amazing experience. I feel very confident that I made the right decision choosing Goldco for my precious metals firm. Their friendly and professional staff are very insightful. I will always recommend them to everyone.
Reviewed March 28, 2022
Goldco makes everything easy to invest in your future. Everyone is very professional and happy to help. They don't pressure you to do what they want, you are the decision maker. Great people, great experience!
Reviewed March 26, 2022
I am 81 years old and blind in one eye and "can't see out of the other one," as the saying goes, so I required more than normal help. David was extremely kind, considerate, informed and a great teacher about what I needed to know to make the right decisions. I would definitely recommend him and your company to my friends. I suggest you give him a raise!
Reviewed March 25, 2022
Ben ** was very helpful in my discission about my purchase. I am very happy with the service of the entire GoldCo team who helped in this process. Also, very happy with the promotional free silver. Very smooth transaction! Thank You!
Reviewed March 24, 2022
GoldCo is a very professional company. They have been extremely helpful with rolling my 401K into a Gold IRA. They have helped with contacting the 401K company, buying the silver and answering every question I have had. I would highly recommend them for anyone interested in increasing their net wealth or preserving what they have in today's economy. Even though they state I will receive something for my review it is completely honest.
Reviewed March 24, 2022
I called not knowing what to expect but Dave walked me through the whole process and left me feeling like my investment was the correct decision. Guided me through the purchase of my precious metals. I’m very likely to recommend Goldco to my family and friends as well.
Reviewed March 23, 2022
David ** has been helpful, respectful and courteous. I knew a little, but not much and asked a lot of questions which were answered each and every time. Over the last week or so, I have had many emails and phone calls with David who always took the time to explain. I would recommend David ** to a friend as well as other family members.
Reviewed March 23, 2022
Walter was very thorough in explaining the processes involved in setting up my precious metals account. He was extremely patient in dealing with my issues of moving 2,000+ miles alone with a dog and trailering my personal belongings in a extremely overloaded weight causing axle and tire damages. His personal concern of my status at times of no response shows his character on a personal level, not just being considered a business client in his eyes. He as well as Raphael showed concern about me. That means a lot to me. I’m happy with my investment choice in Goldco and have already recommended them to a friend looking to invest in precious metals.
Reviewed March 22, 2022
My experience with GOLDCO was both professional, and pleasant but also informative with Kenny and later Carl **. He walked me through the process with care and patience and provided excellent customer service at all times. Being new to investing in precious metals, Carl was able to explain all options and each advantage and disadvantage to each product offered. I quickly learned the difference in each and felt completely comfortable with my selection. Kudos to Carl and the GOLDCO team. LGB!
Reviewed March 17, 2022
I have never been a guru when it comes to 401k's, IRA's etc... Goldco made it so simple for me to rollover my 401k and answered all of my questions and more. I was hesitant and worried if I was doing the right thing but after speaking with a couple different Reps I was feeling very confident and actually eager to make this change. Everyone was so helpful and I always get a real person to talk to when I call. Absolutely amazing people that care about you and your well being not just a customer in my book.
Reviewed March 17, 2022
Thank You to Chris Thread and Theresa Dykzeul for making the purchase very easy! You were present but not pushy. I wanted to purchase but hesitant with parting with my $'s. Leary of a scam! Everyone was very helpful with information! Thanks again.
Reviewed March 17, 2022
Goldco made rolling our 401k into precious metals backed IRA extremely easy. They were thorough when answering our many questions and we were left with a good understanding of the precious metals market and precious metals backed IRA. Something we knew nothing about before calling Goldco.
Reviewed March 16, 2022
The folks at Goldco explained to me by opening a silver 401K would protect my savings against present and further inflation. They also told me for best results I need to keep it for a minimum years to maximize the return.
Reviewed March 16, 2022
I am dealing with a couple different people at Goldco as they each have their individual role. But they are efficient and very communicative in answering my questions, concerns and giving me pertinent information to make the best informed choices. I highly recommend Goldco for safe investing. They make the switch and the process understandable and tolerable.
Reviewed March 16, 2022
Account Manager diligently followed up with me about status of funds and account information, and responded very quickly to my emails. He was very helpful to me all the way through deciding where to store my metals, and when selecting the quantities and types of metals.
Reviewed March 16, 2022
I have nothing but good things to say about my experience thus far with GoldCo. I have spoken with many people within the company, and they have all been very knowledgeable and helpful with the entire process.
Reviewed March 10, 2022
I'm new to investing in precious metals. Your staff explained everything and answered all my questions, ultimately leading me through the entire process. I was treated with patience and respect, and would recommend Goldco to anyone interested in investing.
Reviewed March 10, 2022
I wanted to roll some additional funds from my 401K to my precious metals (Silver) IRA that Goldco assisted me with setting up a few months ago. I contacted my representative at Goldco and after that initial call, everything was moving in place. I received a phone call from a Goldco IRA processor who arranged a joint call with the 401K funds manager to make the transfer request. A few days after that, I received communication from my Goldco representative that the IRA trust company received the funds and he informed me what silver coins he recommends. Within minutes of the call, we were locked in on the price and received the order confirmation. I trust Goldco, and will do business with them again. Excellent and knowledgeable service.
Reviewed March 7, 2022
I spoke with Josh, and he was very friendly and knowledgeable. He answered all my questions. He then had another representative call me back to verify the order and her name was Diana. Again she was very friendly and knowledgeable about the process. They made this experience very pleasant. Thank you.
Reviewed March 5, 2022
I was really impressed with the knowledge and professionalism of the Goldco team that I interacted with. They answered all my questions and relieved all my concerns on the process of buying precious metals, I'm very excited about the future of my purchase.
Reviewed March 4, 2022
The fact that I received 10% silver bonus just for signing on is in itself worth the process. But that, on top of excellent customer service and the knowledge of my advisor makes it all the more worth bringing my IRA over to Goldco. Thanks guys!
Reviewed March 4, 2022
I couldn't be more pleased with the service I received from GoldCo. Everyone I dealt with was pleasant, knowledgeable, patient and extremely efficient. I am very happy that I chose them to open a precious metals IRA. I will highly recommend GoldCo to friends and family.
Reviewed March 3, 2022
As a new uneducated precious metal buyer I reached out to Goldco for help. On 2-25-21 order #** I purchased $75,000 worth of gold and silver. I paid $820.00 each for .25 oz Military Gold Guineas and $95.70 each for 1 oz. Silver Gold Guineas. Realizing this was way over the spot price my Rep Carl assured me I was buying "premium" gold and silver that was worth way more than spot so I trusted Goldco only to find out later this is more than 60% less than what it is worth.
On 3-8-21 order #** I ordered $171,242.24 worth of gold and silver for my IRA. I paid $780.00 each for .25 oz Gold American Gold Eagles and $71.40 each for 1 oz. silver American Bald Eagles. I lost over $100.000.00 on this transaction. At one point I was so concerned about the metals being so much over spot price I cancelled the check. Carl from Goldco immediately called me back to assure me that I was doing the right thing and was getting a great deal. I trusted Goldco and went with them, unfortunately. I am an elder and this was my life savings.

Reviewed March 3, 2022
I started investing in precious metals and being a novice I researched companies and Goldco had overall good reviews. I wanted to buy regular gold and silver, but they claimed that US minted coins had to pay taxes, but collectible coins only reflect the melt value in the account, so are recommended and limited, and even if they are overpriced, they'll buy them back. Not knowing better I proceeded. The day came that I needed to liquidate my assets and I found that through the buy back agreement, what they could get for the coins plus the percentage that they take, left me with only a third of the gains. I guess is better to find out 2 years in than wait till my retirement. I will check my options with other companies. (Then I remembered that they had initially offered me safe in exchange for a review, which at the time I gave 5 stars based on ignorance).
Reviewed March 2, 2022
I have had a positive experience with every employee I have dealt with during the process of opening my IRA. I spoke with Wells, Rad, Ruby, and one other lady whose name I unfortunately don't remember. Amber assisted me by email. I was also happy to receive written materials initially to introduce me to the subject. I will be happy to recommend Goldco to anyone I encounter needing assistance with precious metals.
Reviewed March 2, 2022
Just turned 59.5 years old and was able to take a no penalty distribution and convert my 401K into a Gold IRA and make my very first silver purchase. I am really excited about this opportunity and securing my life’s savings against inflation! There was a slight delay with the original paperwork which was a bit frustrating because I wanted to get the transaction in a couple of weeks earlier but once that part was done the rest of the process went very smoothly. I am happy with the decision to act now and looking forward to the growth in this investment vehicle.
Reviewed March 2, 2022
This has been a very smooth and straightforward process. Michael Goldstein was very friendly and knowledgeable and made this a good experience. I look forward to continued business with GoldCo.
Reviewed March 1, 2022
I have spoken with at least 3 people while purchasing some precious metals. They were all quite courteous and helpful. My main salesman was always prompt and easy to get information to and from. Since I am a novice to this process, I really appreciated all the help I was given....
Reviewed Feb. 25, 2022
This was my first experience purchasing precious metals. I was apprehensive about the process of rolling over money from my 401k into a precious metals IRA. The representative at Goldco took care of all the details with my investment company and the rollover went smoothly. Every representative at Goldco responded quickly when I reached out to them. They answered all my questions promptly so it was a good experience. Their customer service was great!
Reviewed Feb. 24, 2022
Very pleasant process. Would recommend Robert Morelock to all my family and friends.. I've been doing business with Robert for almost 3 years and he's always treated me with respect and has always been honest with me and more important he does what he says and I appreciate that.
Reviewed Feb. 23, 2022
I had a very good experience with Goldco. Carl Oliverio was my original contact. He was very knowledgeable, polite and patient. Not once was he pushy as were the agents for two other companies I had spoken with prior to contacting Goldco. They often called me two or three times daily! I had a medical issue and called Carl to tell him I had to delay making my decision. He kindly told me to just contact him when I was ready to proceed. Carl’s patience and professionalism made my decision to go with Goldco an easy one. Any other personnel I have spoken with were very courteous and helpful also.
Reviewed Feb. 22, 2022
Amazing Customer Service. Zeve Katz, Senior Account Executive took care from day one to finish in the most efficient way could be done. Great support from Mr. London Abraham too. Great Company. Highly recommended.
Reviewed Feb. 17, 2022
The folks at Goldco were very helpful in walking me through the process of opening an self-directed IRA so I could invest in precious metals. I was quite nervous, but the whole transaction went smoothly and now I feel more confident in my decision.
Reviewed Feb. 16, 2022
I first saw GoldCo in an ad on Facebook. I asked for a starter kit to learn about gold and silver investment. I learned all about setting up a self directed precious metals IRA from a GoldCo representative. After comparing to another business, I selected GoldCo to purchase silver and set up my account that I am confident will give me a safer retirement.
Reviewed Feb. 16, 2022
Opening a new account was quite easy and smooth. Company's contact, Michael Goldstien (Sr. Acc Ex.) was every helpful in walking me through the process. All my questions were answered satisfactorily. Would recommend.
Reviewed Feb. 16, 2022
Goldco helped me accomplish what I had been hoping to do for quite some time in terms of diversifying my IRA portfolio to include precious metals. They helped take care of the tough part in working with my current IRA custodian to make it a smooth and easy transaction. They did exactly what they said they would do. I am grateful that Goldco was able to make this finally happen for me! Thank you!
Reviewed Feb. 11, 2022
I appreciate the assistance I received from Goldco regarding the initial purchase of Silver Coins for my self-directed IRA. All matters regarding the transaction have been handled in a very professional manner. I look forward to doing more business with Goldco. Jeffery *
Reviewed Feb. 8, 2022
All contacts were most helpful and courteous. Also, they, David Winter in particular, were patient with my questions, as was David McFarland. Dianna was quite explicit in detailing my order and clarifying some added questions.
Reviewed Feb. 8, 2022
I came across Goldco by chance. I was looking for another way invest for my retirement without going the Traditional route with stocks. It needed to make sense that my funds would retain some of their value in volatile market. I did some research looking at other ways to invest when I found GOLDCO who gave me great advice about the company and how it could put me on the path of growth. They gave me all the tools needed to make the best decision financially. I am so happy. Thank you GOLDCO.
Reviewed Feb. 3, 2022
This was a very serious transition for me, transferring most of the stock I had acquired through many years to precious metals. I found working with Goldco via Robin Hubbard to be a helpful voice to ease my apprehension. I was impressed with his professionalism and knowledge which made the process much smoother.
Reviewed Feb. 2, 2022
The process with Chris ** was very professional and smooth to roll my 401K to an IRA account. He explains everything very well and helped me understand more about precious metals. I really enjoyed speaking with him. The process is very organized and gave me so much confidence in working with Goldco.
Reviewed Feb. 2, 2022
Goldco's Tony P. answered all my questions patiently and thoroughly. The first person I dealt with seemed arrogant & condescending (minus 1 star), but Tony was respectful, honest and patient. There were a good selection of gold & silver coins, and the best prices I could find among three places I checked. The contract is totally slanted for Goldco's benefit, but because I trust their reputation, and more importantly, Tony, I don't believe there'll be a problem. Delivery time very slow (minus 1 star).
Reviewed Feb. 2, 2022
It has been a pleasure working with Rad. This is our 2nd purchase and always professional and available to answer any questions. Goldco ability to give back with the 10% bonus on Silver is a great incentive to add onto our investments.
Reviewed Feb. 1, 2022
So far I have been treated very fair and professionally. Joshua was always available to answer my questions and he took care with my order ensuring I understood what was taking place. We had one issue, he addressed it.
Reviewed Jan. 29, 2022
I watched several videos about gold and silver to learn about purchasing. I contacted Goldbusters UK and they recommended a company called Goldco. I have purchased from this company, I am very satisfied.
Reviewed Jan. 26, 2022
Representative explained options once a percentage of gold/silver percentage was set. A confirmation of order was reviewed by a sales administrator with an email confirmation sent immediately after the call. So far the experience has been very good.
Reviewed Jan. 26, 2022
Rad was wonderful to work with when opening my metal Roth IRA. He explained how the program at Goldco. I never felt pressured to do anything. I look forward to a long relationship with Rad and Goldco. Thanks Rad!
Reviewed Jan. 26, 2022
David was very helpful in getting my funds transferred from my Vanguard IRA account to Goldco to be able to complete the purchase. He explained why he recommended certain coins and the whole process. The process went very smoothly as did my first purchase Sal Smith. I have recommended Goldco to some of my friends as I have been pleased. Jim **
Goldco Company Information
- Company Name:
- Goldco
- Address:
- 24025 Park Sorrento, Suite 210
- City:
- Calabasas
- State/Province:
- CA
- Postal Code:
- 91302
- Country:
- United States
- Website:
- goldco.com
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