Goldco Reviews

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Edited by: Jana Lynch

About Goldco

Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.

Pros
  • Wide range of retirement diversification products
  • Guaranteed buyback
Cons
  • Doesn't publish fees online

Goldco Reviews

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    1 featured review
    How do I know I can trust these reviews about Goldco?
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    Page 11 Reviews 1635 - 1835
    Verified purchase
    Staff

    Reviewed April 25, 2019

    I have wanted/needed to do a precious metals IRA for a while now, but didn't know how to go about it. I chose Goldco because of Ron Paul's endorsement/affiliation and my trust in him. Carl Oliverio's guidance and assistance has been invaluable and I am breathing easier now that this process has been completed. Everyone I have worked with (Carl, Joyce, Lauren) has been wonderful! I highly recommend Goldco.

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    Reviewed April 16, 2019

    My experience with Loran and Gold Co have been great. I like the personal touch that I experience with Josh. I have rolled over two IRA's so far and will continue to use Gold Co for my precious metal investments.

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    Verified purchase
    Staff

    Reviewed April 12, 2019

    Due to questions that I have had involving the stability of our economy, I know that precious metals like gold and silver are an excellent, stable investment. In searching for a very reputable company to assist me in my transfer of my IRA account funds, Goldco stood out as the most reliable. In my research, I know they employ very experienced and knowledgeable personnel. In visiting with a couple of Goldco employees, I believed they were the best company to assist me in my future planning. I would recommend them to anyone. :)

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    Verified purchase

    Reviewed April 9, 2019

    This was my third order from Goldco. It was the largest by far and everything was handled smoothly from start to finish. Discussions commenced with an offer for a much larger order regarding 285 Gold Dragons but was scaled down to 175 Gold Dragons because of prior plans to enlarge our holdings of Tax-free Bonds.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    My experience with Goldco has been pleasant the whole way through. Though the process is arduous they make it as easy as possible. They are always available to help answer questions and untangle the various parts. I especially like their friendly customer service.

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    Verified purchase

    Reviewed March 26, 2019

    From the time I first started looking into adding hard assets to my portfolio until the completion of the first transaction, Goldco has been upfront and professional during each contact. They have been patient and worked around my schedule to discuss every step necessary to complete the process. I am ready to ride the train!

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    Verified purchase
    Installation & SetupStaffTransparency

    Reviewed March 22, 2019

    Lauren was awesome assisting me in setting up my account. She was patient, explained the details and just made everything easy. And Robert Morelock was not pushy, he explained the advantages and let me make up my mind. I appreciate the process.

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    Verified purchase
    Transparency

    Reviewed March 20, 2019

    I am a first time precious metals buyer and want to express how pleased I was with the experience I had with Goldco in this transaction. They walked me through the process with great detailed information from which I could make informed decisions. I look forward to future dealings with Goldco and will recommend them to friends likewise interested in metals investment.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    I've worked with Goldco Precious Metals in the past and have always had positive results with them. About a couple of weeks ago, I was contacted by Johnny Cuda and he offered a great deal on some silver that Goldco had just come in possession of. Between Johnny and a lady named Patricia Loya, we were able to get my money transferred from another outfit to Goldco. After this, I spoke with Jim Assalley and Lauren Romestant, they helped me finalize the deal of some beautiful lucky silver dragons I purchased. I am extremely happy about the purchase and will continue to do business with Goldco. They did a great job for me.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    Moved 30% of 401K into a standard IRA. After hesitating to make this move for 3 years, reading and listening to much advice. I was finally helped in a way where I felt comfortable with the information I was receiving. Coached with compassion by Albert Christifano through the whole process and my purchase went exactly how I wanted to, thank you to Albert and his staff.

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    Verified purchase
    Staff

    Reviewed March 14, 2019

    I found Josh and the two ladies I spoke with to be very helpful and informative concerning my IRA account to be moved into a gold and silver transfer IRA account. I am happy with my decision to make a change. I would recommend Josh to help others I know, to make a change in their IRA.

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    StaffTransparency

    Reviewed March 2, 2019

    I was extremely pleased with the courtesy and professionalism that Goldco offered me. I didn’t know exactly what I wanted, but after talking to a representative for a little while, everything was crystal clear and I would definitely recommend using their service!

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    StaffTransparency

    Reviewed Feb. 28, 2019

    I handled the transaction for my parents. Goldco was patient and helpful. They advised me to only move a portion of the savings into silver, keeping the majority of funds liquid for my parents in the event of an early distribution. I was quite satisfied and understand this is long term insurance, not an investment. They made everything very clear and walked me through every page of the application.

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    Cathi increased rating by 4 stars.
    Price
    After a positive interaction with Goldco, Cathi increased their star rating.

    Reviewed Feb. 20, 2019

    Goldco tells you to invest your money, the coins will be valued less, and when you sell you will get more money and pay less taxes. RIPOFF, when you go to sell they tell you it will take more coins to sell than the money you want and on top of this they charge you to send the money. The taxes are also equal, even though the price of gold has gone up and they were supposed to buy them back, we have lost money. Do NOT use this company, they take your money and lie!

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    B increased rating by 4 stars.
    After a positive interaction with Goldco, B increased their star rating.

    Reviewed Jan. 4, 2019

    I contacted GoldCo in 2016 regarding the Self Directed IRA for my retirement savings. They will get the metals for you, but the investment follow up afterwards is all up to you. They will assist you with setting up the IRA account. You are left to watch as the prices raise and fall and dwindle away your retirement. If you are not investment savvy, Don't Do IT! Keep your retirement in a Vanguard IRA Index Fund. I'm getting out with a huge loss of my retirement after 2 years. Go to a Wealth Management advisor before investing in metals. All that glitters isn't golden.

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    Reviewed Jan. 18, 2018

    I'm just getting started investing in silver coins & I'm very excited from just what I have read & what I've heard about silver. This upcoming year to see for myself over the next few years just where this adventure is going to take me. I have faith that in the end I'm going to end up a very wealthy person, so help me God...

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    Goldco
    Response from Goldco

    Thanks for your great review, Gary. We are here to assist you any time you need, just give us a call!

    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 12, 2018

    My dad called to request information about purchasing gold coins and using all of his life savings and investments to do so. I called to notify Goldco that my dad had Alzheimer’s, I have power of attorney and my dad should not be contacted. I shared this in multiple conversations. I shared that by contacting my father he becomes overwhelmed and agitated. The information Goldco shares is informative but does scare a consumer about a potential market crash, and a elderly person is especially vulnerable about withdrawing retirement money to invest.

    There’s no reason that they called Goldco salesman would have known talking to my dad that he had Alzheimer’s but after I told him multiple times that my dad should not be contacted and he did not respect that and called my dad again afterwards was very upsetting, disrespectful and manipulative. In fact I think it is a concerning statement about their practices in the sales process. I simply need help assuring that this company will not contact my father or me again. I also need assurance that they will not continue these manipulative practices with other senior citizens.

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    Goldco
    Response from Goldco

    Thank you so much for your review, Kelly.

    We take these types of reviews seriously and would like to thank you for bringing this to our attention.

    We’re sorry to hear about your father's Alzheimer’s. He will be in our thoughts and prayers.

    We have take action against the employee who called your father directly even after you asked them not to. You can be sure that this will never happen again.

    If there anything else we can to assist you in the future, please don’t hesitate to ask.

    Once again thank you for taking the time to leave this review and bring this situation to our attention.

    Perry increased rating by 2 stars.
    Customer Service
    After a positive interaction with Goldco, Perry increased their star rating on Feb. 12, 2018.

    Updated review: Feb. 12, 2018

    Shortly after writing the original review we were contacted by a GoldCo who was quite upset by the review. In that conversation, nothing was resolved, however, a few days later we received a followup call from the CEO. He and my wife and our Investment adviser from Edward Jones were finally able to work out the details of selling off the investment and getting checks issued. It was still a fairly long process with the final checks arriving at the beginning of February.

    I have changed my original rating of 1 star. However, I could only take it up to 3 stars because 1) of the original frustration and handling of this situation, 2) the total length of time to sell off Dad's investment and 3) the fact that even though the price of gold has gone up since he purchased it, yet he lost >30% on his investment overall.

    Original Review: Dec. 22, 2017

    My father in law invested money in a Goldco IRA a year ago. He died this last June. Since August my wife and I (and her brother) have been trying to sell the gold and transfer the IRA out of Goldco without any success. Most of the time, no one will answer the phone when we call. The times we have gotten in contact, they have sent forms to be filled out, which we have done several times (the same forms over and over). Then they need to talk to us, however, once again, when we call - you can't get through.

    Now this isn't just us having this problem. We are working through Edward Jones and have a financial planner with two decades of experience. Even he has been stymied by the foot dragging that seems to be going on here. It is his feeling that there is something very underhanded going on here. Unless we get this sorted out quickly, we are going to the Security and Exchange Commission.

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    Goldco
    Response from Goldco

    Thank you so much for your review, Perry.

    We take these types of reviews seriously and would like to thank you for bringing this to our attention.

    We apologize for the length of time it took to liquidate your father in laws account, and are

    If there anything else we can to assist you in the future, please don’t hesitate to ask.

    Once again thank you for taking the time to leave this review and bring this situation to our attention.

    Customer Service

    Reviewed Oct. 26, 2017

    After only one telephone call, which I made, where the Salesman asked for my email address supposedly to just send me some marketing materials, I began to immediately thereafter receive a barrage of Junk Emails daily from ridiculous vendors for dumb things. During my one and only call, ever, the Salesman never asked for my permission to sell my email address nor did he state that Goldco was going to do so. Consequently, I will not ever buy one thing from Goldco and/or any of its affiliates much less the vendors Goldco sold my email address to. WARNING! DO NOT GIVE GOLDCO YOUR EMAIL ADDRESS! In fact, I recommend that you never have any contact with them. I'm sure they'd use your telephone number in the same way if you gave it to them. Avoid them entirely! I'll be trying to unsubscribe from these dumb emails for the rest of my life...

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    Kurt increased rating by 4 stars.
    Sales & Marketing
    After a positive interaction with Goldco, Kurt increased their star rating on Oct. 30, 2017.

    Updated review: Oct. 30, 2017

    I received a response from Goldco the day after I posted the negative review about them because of the low value listed on my self-directed IRA account of the gold and silver coins I purchased through them. Goldco explained to me that the low value listed on my self-directed IRA website for the gold and silver coins was not their actual value, it was the melt value of the coins based on their gold and silver content. The actual value of the coins was much higher, approximately 80% of the price I paid for them. I am now completely satisfied with the service provided by Goldco.

    Original Review: Oct. 12, 2017

    False advertising of the value of the coins I purchased. Goldco recommended I purchase Australian gold and silver saltwater crocodile coins in my self-directed IRA account. After waiting over 1 month for the coins to show up in my account I discovered that their market value is less than half what I was charged by Goldco for them.

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    Joseph increased rating by 3 stars.
    Sales & MarketingPrice
    After a positive interaction with Goldco, Joseph increased their star rating on May 6, 2017.

    Updated review: May 6, 2017

    After writing this review, I received a very friendly response back from Goldco, and the misunderstanding with the account was resolved. I now understand the GOLD and Silver Market very much more that before. Thanks to Goldco, Kevin ** and others at Goldco.

    Original Review: May 3, 2017

    You will get a very good sales experience while you purchase from GOLDCO. But, Beware, I didn't have knowledge of a purchasing Gold and Silver, so I was lead to purchased what would be collectors editions of coins, for which only has a melt value of what the market is today. I have searched for the exact type of coins and they are only worth the melt value of the coins within a few dollars. I have been told that Goldco has a higher value to purchase these back, but even that is still much less than what I paid for the coins by another 25%... Overall, my coin value is only worth less than 1/2 of the purchase price from the 1st month of ownership. This is a huge value to lose upfront. I have owned these for over 1 year now, and still not much of a price change.

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    Staff

    Reviewed Sept. 22, 2016

    My experience with Goldco produced trust and confidence with my financial decisions from beginning dealing with Michael Mercuro, executive assistant to the end with Patricia Loya. The process was smooth, efficient and enjoyable. I felt held by senior executive David Taylor with his caring personality, patience and willingness to share his knowledge of metals to help guide me throughout. I am grateful and look forward to a continued business relationship with Goldco. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2016

    I have been reviewing my options dealing with my inherited IRA and heard of gold on the radio. After researching companies on the internet, I made the inquiry to Goldco. They were prompt but not pushy (I own my sales company with 10 employees). When I decided to make the move, the people here are first class in helping answer questions, setting up paperwork, and recommending the types of coins available with knowledgeable information backing their choices. I have recommended Paul to several of my friends from coast to coast. Having diversified into precious metals has balanced my portfolio with my other traditional IRA investments.

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    Goldco
    Response from Goldco

    Hi Gerald. Thank you for your wonderful Goldco review. We're glad you had a great experience rolling over your 401k into a precious metals IRA with the help of Paul and the Goldco Team. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendation to your friends. Thanks again!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2016

    I've bought gold coins from Goldco on three separate occasions. Silver coins too. All told about a dozen phone calls were required. All of the "busy work" like calling my broker and arranging money transfers and filling out paper forms were handled by Goldco. Each time my questions were answered - first by Mr. McFarlane and later by Mr. Katz - in a courteous and straight forward manner. I was well pleased.

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    Goldco
    Response from Goldco

    Hi William. Thank you so much for your wonderful Goldco review. We appreciate you choosing the Goldco team to handle your precious metal purchases. Our goal is to make the process as simple and straightforward as possible and we're glad to hear that Zeve and David were there to assist you every step of the way. Thank you for entrusting Goldco and we look forward to helping you again in the future.

    Verified purchase
    Staff

    Reviewed July 22, 2016

    I just completed my second transaction with GoldCo as part of a roll-over IRA. Once again, the process was handled very professionally. My account executive and his associates have been very patient, courteous and helpful. I highly recommend this company.

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    Goldco
    Response from Goldco

    Hi Thomas. Thank you for your review. We appreciate you choosing Goldco once again to assist you in rolling over your 401K into a precious metals IRA. We truly appreciate your business as well as your recommendations. Thanks again.

    Verified purchase
    Staff

    Reviewed July 21, 2016

    My experience in the conversion of an IRA to a SDIRA was completed this past week. I'm still a little nervous about the transaction having lost a substantial amount of money during the dot-com bust several years ago. I'm hoping to recoup some of that but time will tell. My reps were all excellent.

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    Goldco
    Response from Goldco

    Hi Robert. Thank you for your review. We're glad you entrusted the team here at Goldco Precious Metals to help you reach your financial goals by converting your IRA into a self directed IRA. We look forward to assisting you again the future!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2016

    I can only say my experience was absolutely great. Everything was explained to me in detail to where I understood exactly what was going on with my investment from start to finish. The team at GoldCo are extremely informative and answered any questions I had with no problems. I was updated on constantly and found that to be an asset to me to know what was going on at all times. I liked the convenience of being able to call with any questions no matter what it was, it was answered to my satisfaction. Thank you for the great assistance given to me during this process as well as the updates. I've already recommended GoldCo to several of my friends and associates as a safe way to secure their hard earned investments.

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    Goldco
    Response from Goldco

    Hi Melissa. Thank you so much for your wonderful Goldco review. We pride ourselves on our professional customer service and our clients' happiness and satisfaction is our number one priority. We're glad you found the experience of rolling over your 401k into a gold IRA with the help of the team at Goldco Precious Metals to be easy and convenient. We truly appreciate your business as well as your recommendation to your friends and associates! We look forward to assisting you again the future!

    Verified purchase
    PriceStaff

    Reviewed July 21, 2016

    I have talked to other precious metal companies and I talked to Kevin Troy from Goldco. After talking with Kevin, in great detail about buying precious metals, I felt very assured, that it was the right thing to do at this time. The process at Goldco's end was very easy and everyone at Goldco was very professional. I wish, I could say the same about my IRA's being transferred from B of A. They delayed the transfer of my IRA monies for weeks, lied to me and Goldco after I had to get a supervisor in the IRA department involved. Telling me personally it had been taken care of, when it had not. Then being lied to a second time, by B of A by telling me it was mail out on a Friday. Only to find out, they did not mail the check until the following week by jackass express.

    All I have to say, is if you have money in B o A find another bank. They charge all kind of hidden fees and make it as difficult as possible to move your IRA's. I also, had a small IRA in W F banking. They did not charge me anything. I also, plan to remove the remainder of my money from B o A. It will be moved to W F Bank!!! Goldco was wonderful through the ordeal I went through with B o A. I don't plan to ever bank with them anymore. Thank you Goldco for my banks shortcomings.

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    Goldco
    Response from Goldco

    Hi Laurie. Thank you very much for your review. Our goal here at Goldco Precious Metals is to make the process as simple and straightforward as possible and we're glad to hear that Kevin was there to assist you in purchasing precious metals. We appreciate your business and look forward to helping you again in the future.

    Verified purchase
    Staff

    Reviewed July 21, 2016

    Since speaking with Gary Johnson I was comfortable to move ahead with our investment. That is after speaking with a number of other "gold" companies. Everyone at Goldco has been helpful all along the way. Thank you.

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    Goldco
    Response from Goldco

    Hi Jeannette. We're glad you had a great experience rolling over your 401k into a precious metals IRA. Gary and the rest of the team at Goldco Precious Metals are happy to assist you in reaching your financial goals. Thank you for choosing Goldco.

    Verified purchase
    Customer Service

    Reviewed July 20, 2016

    Great, informative, and kind customer service. Would highly recommend to anyone interested in opening a Precious Metals IRA!!

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    Goldco
    Response from Goldco

    Hi Brad. Thank you for your review. We're glad you had a great experience rolling over your 401k into a precious metals IRA. KC and the rest of the team at Goldco Precious Metals are happy to assist you in reaching your financial goals. Thank you for your trust in us!

    Verified purchase
    Customer Service

    Reviewed July 19, 2016

    Working with the GOLDCO seems to be a very good experience being my first time in purchasing commodities. Any and all questions I had was answered. I always receive a timely response. And I was left with my reply that they would just be one call away when I need them for any questions that may arise.

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    Goldco
    Response from Goldco

    Hi Gailon. Thank you for your review. We are glad that our Goldco Representatives were able to help answer your questions and assist you with purchasing your precious metals commodities. Please do not hesitate to reach out in the future if we can ever be of assistance to you.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2016

    In the past after speaking with Josh L. and Brenda W. I was very satisfied with the conversations. Josh has been very good with checking on me and keeping things up to date. Yesterday I was taking a nap when Josh called and wasn't at my desk to be able to write anything down. He was very nice but I didn't quite understand and all I got out of the conversation was that I am getting Monkey coins that are supposed to be valuable. He referred me to Cherish and she was very nice also. In the meantime I walked through my house to my desk. Today after looking at the notes I wrote down while talking with Cherish, I really don't understand any more than I did before. I asked Josh to send me a picture of the Monkey coin by e-mail and he said he would, but has not done so yet.

    Someone from another company called me this morning and I told that person I had gone with Goldco. He was asking me about the coins/bullion I had purchased, not that it was his business, but I did not know how to answer his questions. Maybe because I was taking a nap when Josh called or maybe he seemed to be talking very fast but I am confused. I had originally thought I would be receiving a list of what was purchased and the value of each. He did explain it would take several weeks for the items to be checked and maybe that is when I will receive such a list but I would like to know now. I think just an email to that fact would be appropriate and then I would be more than willing to give this company the fifth star. Thank you.

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    Goldco
    Response from Goldco

    Hi Marilyn. Thank you for your review and for choosing Goldco Precious Metals. We do apologize for any confusion regarding your precious metal investment. We appreciate you allowing David to call you to further explain the benefits of your gold and silver metal investments and we hope the pictures he sent you also helped clarify your understanding. We truly appreciate your business and look forward to assisting you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2016

    I have been a Goldco precious metal investor for a couple of years. The process was painless and the Goldco representative was extremely helpful in helping me fill out the necessary forms and application. He answered all my questions and made my precious metal buying experience pleasant.

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    Goldco
    Response from Goldco

    Hi Rick. Thank you for your Goldco review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that the Goldco Team was there to assist you with the forms and applications. We truly appreciate your business and look forward to working with you again. Thank you for choosing Goldco Precious Metals!

    Verified purchase
    Staff

    Reviewed July 18, 2016

    Excellent service. Excellent orientation. Great selection in precious metals. Our experience with the staff was very upbuilding and reinforcing. We look forward to recommending Goldco to others. We look forward to a great long term relationship and a productive experience.

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    Goldco
    Response from Goldco

    Hi Johnny. Thank you for your wonderful review on Goldco Precious Metals. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendations. We look forward to an on-going relationship with you.

    Verified purchase
    James increased rating by 4 stars.
    Staff
    After a positive interaction with Goldco, James increased their star rating.

    Reviewed July 17, 2016

    Everyone has been very helpful in my purchase.

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    Verified purchase
    Staff

    Reviewed July 15, 2016

    I was unsure about how to set up a self directed IRA. I contacted other companies and did not get near the amount of personal attention that I received from Goldco. Gaileen was extremely patient in answering all my questions. Furthermore, Goldco provided the perfect balance of keeping in contact with me without the least bit of pressure.

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    Goldco
    Response from Goldco

    Hi Alan. Thank you for your review. We're glad you had a great experience working with Gaileen and the rest of the team at Goldco Precious Metals. Please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase

    Reviewed July 15, 2016

    My total experience has been a true pleasure. The service has been outstanding. Thank you again. David McFarland is a true gift to your business.

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    Goldco
    Response from Goldco

    Hi Jerry. Thank you for your review. We're glad you had a great experience working with David. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. Thank you for choosing Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed July 15, 2016

    Working with Daniel Castillo and Patricia Loya in the rollover process made it absolutely one of the easiest accomplishments I've had in a while. They were both courteous and professional and very patient with me and my questions and concerns. You should be proud of such outstanding employees. I sincerely appreciate the outstanding services Goldco provided to me and my family. Thank you, so much!

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    Goldco
    Response from Goldco

    Hi John. Thank you so much for your review! We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We're glad you found the experience of rolling over your 401k into a gold IRA with the help of Daniel and Patricia to be easy and convenient. Goldco Precious Metals truly appreciates your business and please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase
    Staff

    Reviewed July 15, 2016

    Very professional and accurate. Patricia Loya was very professional and very helpful. The paperwork she sent was set up so clearly and easy so that I knew exactly what to do. Kevin Troy was very helpful in guiding me where to put my money. Again, very professional. Thank you.

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    Goldco
    Response from Goldco

    Hi David.Thank you for your review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that Patricia and Kevin were there to assist every step of the way. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA and we look forward to assisting you again the future!

    Verified purchase

    Reviewed July 14, 2016

    As a first time purchaser of precious metals, I was very pleased and satisfied with my account executives who took the time to explain how the metals were priced and what precious metals should be in the portfolio for maximum safety and returns. I have no reservation in recommending to a friend.

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    Goldco
    Response from Goldco

    Thank you for allowing the team at Goldco Precious Metals to assist you with your decision to purchase gold and silver. We're glad you had a positive experience and look forward to helping you again in the future. We truly appreciate your business as well as your recommendation to your friends.

    Verified purchase
    Price

    Reviewed July 14, 2016

    Paul was great and helped me understand the IRA process. The pricing of coins is confusing and it would be nice to see the price of gold on website and the buyback price. I am still not sure what went into the final price I paid compared to price from US Mint, although I realize that this was an investment in IRA. I will continue to work with Paul as I have more questions. I look forward to a productive relationship with Goldco.

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    Goldco
    Response from Goldco

    Hi Paul. Thank you for your review. We're glad you had a great experience working with Paul and we look forward to an on-going relationship with you. Please do not hesitate to reach out with your questions. Thank you for choosing Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed July 12, 2016

    I was very impressed with all the phases of doing business with Goldco from beginning to the help given to me. Very professional and kind.

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    Goldco
    Response from Goldco

    Hi Rickey. Thank you very much for your review. Our goal here at Goldco Precious Metals is to make the process as simple and straightforward as possible. We are glad you had a positive experience and we look forward in assisting you again in the future. Thank you for choosing Goldco.

    Verified purchase
    Staff

    Reviewed July 12, 2016

    I am new to the metals investing market. The account rep who handled my purchase (Gary Johnson) was extremely patient in answering my questions of which there were many. He helped to educate me in the benefits of various purchases and explained the risks that are a part of this form of investing. Thank you to Gary and his team for all they do.

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    Goldco
    Response from Goldco

    Hi John. Thank you very much for your review. We're glad you had a great experience rolling over your 401k into a precious metals IRA and that your Account Representative, Gary, was there to answer your questions and assist you with your purchase. Thank you for choosing Goldco Precious Metals and we look forward to working with you again!

    Verified purchase
    Staff

    Reviewed July 12, 2016

    First and foremost my interaction with Mr. Katz has been helpful, enjoyable, informative, all with complete openness and genuine interest in our dealings. As a result I have total trust and respect for Goldco as a company to do business with. Thank you Mr. Katz and Goldco.

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    Goldco
    Response from Goldco

    Hi Norm. Thank you so much for your review. We are so glad that you've had a positive experience working with Zeve here at Goldco Precious Metals. We truly appreciate your business and look forward to helping you again in the future.

    Verified purchase
    StaffTransparency

    Reviewed July 12, 2016

    John Levelis, my initial contact, displayed professionalism as well as patience. Both he and Brenda Whitmore, Director of IRA, guided me through the process in real-time, explaining each step along the way. They both encouraged me to ask questions and gave clear information about my account. They were knowledgeable and straightforward. This became clear when Mr. Levelis spoke to me about several options regarding precious coins available for purchase. I would (and will) recommend Goldco to anyone I know who is interested in learning more about precious metal investments.

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    Goldco
    Response from Goldco

    Hi Margaret. Thank you very much for your review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that John and Brenda were there to assist every step of the way. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA. We appreciate your business and recommendation!

    Verified purchase

    Reviewed July 11, 2016

    We are satisfied with the way Goldco has handled our money with their gold IRA that we can handle at home.

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    Goldco
    Response from Goldco

    Hi Lea. Thank you so much! We're so glad you decided to allow us to help you with your gold IRA. . Please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase
    Customer ServiceOnline & AppStaffEase of Use

    Reviewed July 11, 2016

    The Goldco customer website was easy to navigate, get the information about my account I was looking for, and gave the option of contacting a customer service representative online. I would recommend Goldco to friends, partly on the basis of their website features.

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    Goldco
    Response from Goldco

    Hi Carl. Thank you for your review on our Goldco Precious Metals website. We are glad that it was easy to navigate and you received the information you were looking for. We appreciate your recommendation to your friends.The team at Goldco Precious Metals is happy to assist you in reaching your financial goals so please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase
    Staff

    Reviewed July 11, 2016

    I recently invested in Goldco Precious Metals and during the whole process of the transaction, I have been received and treated with utmost respect from the staff. They have been very helpful in answering my questions for my understanding. I can highly recommend Goldco and their staff for a good investment and great working relationship.

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    Goldco
    Response from Goldco

    Hi Elsie. Thank you very much for your review. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendation. Thank you for choosing Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed July 11, 2016

    These guys go way out of their way to be helpful and understanding. I set up my IRA with their recommended coins (Polar Bears and Monkeys) only to change my mind a couple of days later. They were very understanding and helpful with switching my purchase to mostly face value billion coins (American Eagles and Maple Leaves). They also helped me set up my self directed IRA, something I could not have done myself. Everyone I've talked to there has been very nice and very knowledgeable.

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    Goldco
    Response from Goldco

    Hi Mike. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA. We're glad you had a positive experience and look forward to helping you again in the future!

    Verified purchase

    Reviewed July 9, 2016

    My experience with Goldco was great right from the beginning. They helped me step by step through the process of a partial IRA rollover. I had an issue with the past custodian of my IRA and my representative from Goldco called and made sure the funds were indeed mailed.

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    Goldco
    Response from Goldco

    Hi Michael. We are glad you had a great experience partially rolling over your 401k into a precious metals IRA. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. Thanks for choosing Goldco Precious Metals and we look forward to assisting you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 9, 2016

    First off I'm not one to write reviews. My dealings with Goldco has briefly given me a change of heart so here are my thoughts. From my first contact through my most recent conversation with my account representative I have had nothing but informative and honest conversations. The idea to transfer the majority of my 401K to gold and silver in a self-directed IRA had been kicking around in my head for some time. I'm nearing the end of my working career and another stock market crash is not something this boomer can afford.

    The Goldco staff that I have interacted with have answered all my questions and offered suggestion which help me both make this transaction and feel no buyer's remorse since finalizing this transfer of funds. I have been talking to some friends and co-workers about investing in precious metals, and have recommended Goldco, feeling comfortable in the fact that if they contact Goldco I won't be hearing bad stories from them for my recommendation.

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    Goldco
    Response from Goldco

    Hi Ritchie. We appreciate you taking the time to write such a wonderful review on Goldco Precious Metals. We're glad you found the experience of rolling over your 401k into a gold IRA to be easy and convenient. Our goal is to make the process as simple and straightforward as possible and we're glad to hear that Brandon was there to assist every step of the way. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendation to your friends and co-workers! Thanks again.

    Verified purchase
    Staff

    Reviewed July 8, 2016

    Transfer of traditional 401 to commodities (metals). I had been wanting to do this for several years, and recently took the final step. I was pleased with everyone whom I spoke with during this procedure. I had multiple questions and received understandable answers, for each one. The most difficult part was making my mind accept how I was actually doing the right thing, by moving my hard earned money into metals. They made me comfortable, and also made the transition quite easy. In our current economic condition, I now feel that although I continue to have currency holdings, I now know that some of my earnings are finally protected without relying on government insuring my assets!

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    Goldco
    Response from Goldco

    Hi Terrence. Thank you for your review on Goldco Precious Metals. We are glad that we were able to answer your questions and make the process of transferring over your 401k into a precious metals IRA comfortable and easy. We truly appreciate your business and we look forward to an ongoing relationship with you. Thank you for choosing Goldco.

    Verified purchase
    Transparency

    Reviewed July 8, 2016

    I am very happy with the service and help that I got helping me rollover my IRA into gold and silver. The experience was very good and they help with all of the paperwork and explained the program to me. I feel good that my IRA will be stable from the unstable economy. Thank you.

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    Goldco
    Response from Goldco

    Hi Robert. Thank you so much for your review. We're glad you had a great experience rolling over your 401k into a precious metals IRA with the help of the team at Goldco Precious Metals. We appreciate you choosing Goldco and we look forward to assisting you again in the future!

    Verified purchase
    Staff

    Reviewed July 7, 2016

    Our account representative was very knowledgeable of the self-directed IRA product that we were interested in.

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    Goldco
    Response from Goldco

    Hi Debra. We are so glad that your Account Representative, Rad, was able to assist you with the self-directed IRA and provide you with information. Thank you for your review and we look forward to helping you again in the future.

    Verified purchase
    Installation & SetupStaff

    Reviewed July 7, 2016

    I have been very pleased with the information received and answers to all my questions as I am new in the gold buying category. Everyone was very friendly and all the instructions were easy to follow which made for a very pleasant experience.

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    Goldco
    Response from Goldco

    Hi Yvonne. Thank you for your review. We are glad that Goldco was able to provide you with information and answer you questions.Our goal is make the process as simple and straightforward as possible. Thank you for choosing Goldco Precious metals and we look forward to an on-going relationship with you.

    Verified purchase
    Staff

    Reviewed July 1, 2016

    As I wanted to be more diverse on my portfolio, I have read countless newsletters and articles from investment gurus, (no names mentioned). They all advise adding precious metals to your portfolio. I decided to look into Goldco. After receiving my application and client agreement, I consulted my tax accountant and attorney to review and advise. They both gave me a thumbs up. I made a long list of questions of information to ask my account executive, Marty Arnoldini, which was so patient, informative, and professional to my satisfaction. I would recommend Goldco to friends and anyone looking for a reputable contact. Thanks Goldco!

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    Goldco
    Response from Goldco

    Hi Paul. Thank you very much for your review. Our goal is make the process as simple and straightforward as possible, and we're glad to hear that Marty was there to assist every step of the way. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA. We appreciate your business and recommendation!

    Verified purchase

    Reviewed July 1, 2016

    Goldco was very efficient in handling my purchase for a self-directed IRA. Requests to expedite the purchase were responded to and completed in time to meet my deadline.

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    Goldco
    Response from Goldco

    Hi William. Thank you for your review. We're glad you had a great experience purchasing a self-directed IRA with Goldco and that we were able to meet your deadline. The team at Goldco Precious Metals is happy to assist you in reaching your financial goals. Thank you for your trust in us!

    Verified purchase
    Staff

    Reviewed July 1, 2016

    Lana Lee is absolutely brilliant and a joy to work with. Patty Loya is personable, professional and competent. I have complete trust investing with Goldco.

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    Goldco
    Response from Goldco

    Hi Vincent. Thank you for your wonderful review. We appreciate you entrusting Lana, Patty and the team here at Goldco Precious Metals to help you reach your financial goals by opening up a precious metals IRA. We look forward to assisting you again the future!

    Verified purchase
    Customer Service

    Reviewed July 1, 2016

    I had already opened a new precious metals IRA via Goldline before calling Goldco (paid all the fees, etc.). But Goldline's process for the transfer was so complex, before going any further I made a call to Goldco and I'm glad I did. I was happy to have the help through each step of the process to open and then make a transfer into my new account with Goldco.

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    Goldco
    Response from Goldco

    Hi Alan.Thank you so much for your review! We're glad you entrusted the team here at Goldco Precious Metals to help you reach your financial goals by opening up a precious metals IRA. Your happiness and security means so much to us. Thank you for choosing Goldco and we look forward to assisting you again in the future!

    Verified purchase
    Staff

    Reviewed July 1, 2016

    The decision to diversify my retirement portfolio was made easy and I felt very informed on the benefits and value of changing part of my traditional paper IRA over to physical gold and silver. My advisor was courteous, attentive to my questions and concerns, and answered all as if he was a first time buyer with the same concerns. I feel very well taken care of in my choice to diversify. The process was very simple and Goldco handled all the particulars with efficiency and expedited the process. I would recommend Goldco to anyone that is interested or even considering buying physical metals. Thanks for making this process smooth and hassle-free!

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    Goldco
    Response from Goldco

    Hi Mark. Thank you for your wonderful Goldco review! We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We're glad you found the experience of rolling over your 401k into a gold IRA with the help of the team at Goldco Precious Metals to be easy and convenient. We truly appreciate your business as well as your recommendations! Thanks again.

    Verified purchase
    Staff

    Reviewed July 1, 2016

    I first began dealing with Goldco about 2 months ago. David Taylor has been extremely helpful and pleasant to deal with. He has been supportive of any decision I made and I would recommend him and everyone I have dealt with at Goldco without any reservations! I believe I have received excellent advice about precious metals and purchasing precious metals as an investment decision. Great job, David and Ida and Jasmine in confirmations department. I am very pleased with the experience and with my purchase.

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    Goldco
    Response from Goldco

    Hi Cynthia. Thank you for your excellent Goldco review. We're glad you had a great experience working with David, Ida and Jasmine and the rest of the team at Goldco Precious Metals. We truly appreciate your business as well as your recommendation to your friends and associates. David and the rest of the Goldco Precious Metals will be here to assist whenever needed. Thanks again and we look forward to an on-going relationship with you!

    Verified purchase
    Staff

    Reviewed July 1, 2016

    I am happy I got in touch with Goldco. They were very attentive to my needs and I believe they are looking out for my best interest. I was a little apprehensive about buying gold and silver but I do believe it will never be worth nothing. I plan on holding on to my purchase for at least 5 years.

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    Goldco
    Response from Goldco

    Hi Kenneth. We are happy that you connected with us here at Goldco Precious Metals. We pride ourselves on our outstanding customer service and our clients' best interest is our number one priority. Thank you for trusting Goldco with your gold and silver purchase and we look forward to helping you again in the future.

    Verified purchase
    Staff

    Reviewed June 30, 2016

    I wanted to purchase some top quality silver coins for investment purposes. I spoke with account executive, KC Derian and got the process started. During our phone conversation KC had FedEx schedule a pickup funding the purchase me for purchase the next day. All actions were taken care of on schedule with no further action needed on my part. I was advised of the price and scheduled delivery plan. Excellent and efficient work!

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    Goldco
    Response from Goldco

    Hi Paul. Thank you for your review. We're glad you had a great experience working with KC in purchasing your coins. We pride ourselves on our outstanding customer service and our goal is to make the process as simple and smooth as possible. Thank you for choosing Goldco Precious Metals and we look forward to assisting you again in the future.

    Verified purchase

    Reviewed June 30, 2016

    They made the process of rolling over our 401k very easy and with all the information provided I feel confident in our purchase. I feel more secure with my Goldco future than I did with my traditional plan.

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    Goldco
    Response from Goldco

    Hi John. Thank you for your review. Our goal is make the process as simple and straightforward as possible. Your happiness and security means so much to us. Goldco looks forward to assisting you again in the future!

    Verified purchase
    Staff

    Reviewed June 30, 2016

    This was may first time in buying precious metals and working with Ben and team, they provided all the answers to my questions and worked closely with me in transferring money from accounts. I was very pleased with the results and have recommended Goldco to friends and family.

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    Goldco
    Response from Goldco

    Hi Charles. Thank you for your review. We're glad you had a great experience working with Ben and the rest of the team at Goldco Precious Metals. We truly appreciate your business as well as your recommendation to your friends and family! Please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase
    Staff

    Reviewed June 30, 2016

    They were helpful and made dealing with the rollover easy.

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    Goldco
    Response from Goldco

    Hi Leah. We're glad you had a great experience rolling over your Gold IRA . Thank you for your trust in Goldco Precious Metals and please do not hesitate to reach in out in the future if we can ever be of assistance to you.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed June 29, 2016

    I looked at and read all the ads and reviews on IRAs I could access and found that Goldco fit what I need to protect my savings for the future as what our gov is doing. We better look out for all the protection we can get. Had a lot of calls on different programs and the people at Goldco was the best to talk to.

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    Goldco
    Response from Goldco

    Hi Wendell. Thank you for you review. We are glad that after all your research on IRAs you decided to choose Goldco Precious Metals. We are truly committed to our clients and want to ensure the most positive and successful transactions. If there is ever anything Goldco can do to assist, please don't hesitate to reach out.

    Verified purchase

    Reviewed June 28, 2016

    After losing my job and rolling over my 401K into a self-directed IRA, I was nervous about putting more than 10% of my retirement savings into precious metals, and cautious about buying anything except bullion gold and silver eagle coins. However, my rep explained the minimum purchasing requirement of $25,000, and how my return on investment might be better with premium coins like gold Polar Bears and silver Lunar Monkeys that are more rare than bullion American Eagles.

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    Verified purchase
    Staff

    Reviewed May 19, 2016

    I am using Goldco for my IRA to gain future financial security for my retirement IRA. After my husband's experience I was totally convinced in Goldco's sincerity and professional competency. It was an absolute no brainer for myself to do the same. Paul and the nice lady who set up the 401k transfer were excellent in every way and I am sorry I don't have her name. I am convinced I have done the best I can with my money. Thank you Goldco.

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    Goldco
    Response from Goldco

    Hi Diane, thank you very much for your review. We are so pleased that you decided to also choose Goldco Precious Metals to assist you in opening a precious metals IRA. We pride ourselves on our knowledge and professionalism, and we glad both you and your husband had a great experience working Paul and the rest of the team. Thank you for the opportunity to assist you in helping you create financial security.

    Verified purchase
    Staff

    Reviewed May 16, 2016

    It's been a very good experience. KC has been very educational and professional!!! I really appreciate her hands on and personal touch! I look forward to dealing with her in the near future with many investment endeavors!!! Thank you for very seamless transition to all staff! It's greatly appreciated!!!

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    Goldco
    Response from Goldco

    Hi Michael, thank you for your review. We pride ourselves on our knowledge and professionalism, and we're very pleased to hear you experienced that with KC and the rest of the team at Goldco Precious Metals. Thank you for allowing us to assist you in reaching your financial goals.

    Verified purchase
    Price

    Reviewed May 15, 2016

    The price point for these new Canadian 2016-1/4 oz gold coins are 550.00 ea. I have no form of reference for these coins value. And since Gold bullion is at $1270 approx., how can I evaluate if this is proper value for the money I have invested? Also, silver is at or about $17.00 ea oz. with silver at this price, where is the reference point of value here as well?

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    Verified purchase
    Staff

    Reviewed May 13, 2016

    Good followup and questions answered. Appreciate professionalism.

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    Goldco
    Response from Goldco

    Hi Regina, thank you for your five-star review and for choosing Goldco Precious Metals. We're happy to hear that you found the experience professional and informative.

    Verified purchase

    Reviewed May 13, 2016

    Jazmine was very helpful in finalizing my IRA precious metals investment with Goldco.

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    Goldco
    Response from Goldco

    Hi Marvin, thank you for your review. We're glad you had a good experience working with Jazmine and the rest of the team at Goldco Precious Metals.

    Verified purchase

    Reviewed May 13, 2016

    The information provided was timely and accurate. I was predisposed to doing this activity before contacting them. However after making the contact information was provided that helped in my decision. They provided facts and support that expedited the process. Overall I am very happy with the service and information provided.

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    Goldco
    Response from Goldco

    Hi James, thank you very much for your review. We're glad to hear you that you are very happy with the service you received from the team at Goldco Precious Metals. It is our goal to make the process as simple and straightforward as possible while providing our expert knowledge. Thank you for allowing us to assist you.

    Verified purchase
    Staff

    Reviewed May 12, 2016

    Friendly and informative staff. Very personable. Made our first purchase of precious metals in less than 10 days!

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    Goldco
    Response from Goldco

    Hi Ellen, thank you very much for your review. We're glad you found the process to be quick, simple, and straightforward. Thank you for choosing Goldco Precious Metals!

    Verified purchase
    Staff

    Reviewed May 12, 2016

    My husband Steve and I have been really happy from day one with everyone we have done business with at Goldco. They have been very professional, courteous, and easy to work with. I would recommend Goldco to any of my friends and family. I am so happy we contacted you when we did. Thank you for all your help.

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    Goldco
    Response from Goldco

    Hi Cinda, thank you so much for your review. We are glad you and your husband had great experience with the team here at Goldco Precious Metals. It is our goal to provide the best customer service to our clients. If you ever need anything in the future, please do not hesitate to reach out.

    Verified purchase
    Staff

    Reviewed May 12, 2016

    My wife and I were very pleased David McFarlane & Patti (sp?) and Jeff & Jazmine at GoldCo when we purchased precious metals. Most of our dealings were with David McFarlane who did an excellent job of walking us through what could have been a sticky process of converting an annuity IRA into a precious metals IRA. The whole team at GoldCo has been wonderful, and we thank them and will continue to work with them in the future.

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    Goldco
    Response from Goldco

    Hi Steve, thank you very much for your review. We're happy to hear the experience of working David and the rest of the team at Goldco Precious Metals was easy and straightforward. Thank you for allowing us to assist you in setting up your new precious metals IRA. If you ever need anything, please don't hesitate to reach out.

    Verified purchase
    StaffTransparency

    Reviewed May 11, 2016

    Clear, informative & easy to talk to. Very patient with my questions. To date I have spoken with three people @ Goldco, Ina Andrews, Brad Brdar, Jazmine Velarde. Thank you all for making this a very easy & quick transaction. You will be recommended to all my friends. Thank you & God bless.

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    Goldco
    Response from Goldco

    Hi James, thank you very much for your review. We're happy to hear you had a positive experience with the team at Goldco Precious Metals. It is our goal to make the process as easy and straightforward as possible. Thank you for allowing us to assist you.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 11, 2016

    From the first call to the order, Josh went above and beyond. He is very thoughtful and did not push me. I have been in sales over 30 years and found him to be very professional and helpful. Thanks for the help Josh.

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    Goldco
    Response from Goldco

    Hi Oscar, thank you very much for your review. We are glad you felt the process was straightforward and professional. Thank you for choosing Goldco Precious Metals.

    Verified purchase
    Paul increased rating by 1 star.
    PriceStaff
    After a positive interaction with Goldco, Paul increased their star rating on May 18, 2016.

    Updated review: May 18, 2016

    There are some excellent tax advantages with Goldco. Be sure to ask how purchases and sell-back works.

    Original Review: May 11, 2016

    In trying to diversify my investments, I chose Goldco. The staff is efficient and friendly. However, the Goldco purchasing agent, who I dealt with, ended up buying 9oz of gold in coin for the $20,280.00 that I transferred to them as IRA funds. That equates to $2,250/oz which was $950/oz above the spot value of gold which is about a 40% cost of doing business fee.

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    Verified purchase
    Staff

    Reviewed May 11, 2016

    My experience with Goldco Precious Metals was top notch. They were professional, courteous, and very helpful. Ida Andrews assisted me through the entire application process and handled all of the details with a minimum of effort on my part, and Marty Arnoldini was extremely helpful in decision-making and setting up my account. I highly recommend this company.

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    Goldco
    Response from Goldco

    Hi Carol, thank you so much for your review. We're very happy to hear that you felt the experience of working with Ida, Marty, and the rest of the team at Goldco Precious Metals was professional, pleasant, and smooth. Thank you for allowing us to assist you with your precious metals IRA. We appreciate your feedback.

    Verified purchase
    Installation & SetupStaff

    Reviewed May 10, 2016

    The folks there seem sincere and knowledgeable. Their recommendations seemed a bit unorthodox to this conservative investor at first but their logic was sound and won me over. Time will tell how the portfolio will fare but from the first, setting up the account was a totally pleasant experience.

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    Goldco
    Response from Goldco

    Hi JP, thanks for your review. Our account executives strive to provide the very best knowledge and transparency around precious metals investing. Thank you for placing your trust in Goldco Precious Metals. Please do not hesitate to reach out if you have any questions or ever need assistance with your account.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2016

    My GoldCo representative has been very honest and patient with me. She is quite knowledgeable, and attempts to answer all my questions. When she does not know the answer, she researches it and gets back to me in short order. She is currently searching for the answer to a critical question about a pricing list and its availability to Goldco's clients.

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    Goldco
    Response from Goldco

    Hi Earl, thank you for your review. We're happy to hear that you feel your account executive at Goldco Precious Metals was honest and patient. Please do not hesitate to reach out if we can ever be of assistance to you.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2016

    I was looking to diversify my retirement portfolio and started looking for a Precious Metals IRA company and chose Goldco. I requested the Precious Metals IRA Guide and received it a few days later and read the Guide. A Goldco representative called and answered my questions and guided me through the process. The guidance on how much and where to invest was like having a family member guide you on your investments.

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    Goldco
    Response from Goldco

    Hi Clifford, thank you so much for your review. What you described is exactly our goal - to be with you every step of the way while we walk you through the process. Thank you for allowing us to assist you in setting up your precious metals IRA, and welcome to the Goldco Precious Metals family!

    Verified purchase
    StaffTransparency

    Reviewed May 10, 2016

    The Sales staff at Goldco are the Best. They called all through the process of funding my IRA and transferring funds from another IRA. They explained the best way to proceed from beginning to end. If it were not for my work schedule the process would have been quicker. Excellent Job. 5 Stars!!!

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    Goldco
    Response from Goldco

    Hi John, thank you for your review. We pride ourselves on being with our clients every step of the way, and we're happy to hear that you experienced that when opening up your precious metals IRA. Thank you for choosing Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed May 10, 2016

    My experience with Goldco was excellent! My main interest was in setting up a Self Directed IRA that could contain metals. Sean Dozier was the Account Executive who followed-up. He was very professional & patient regarding the timing that was needed. He did an excellent job understanding my goals, and then making appropriate recommendations. He was always very accurate in answering my questions. If he wasn't sure, he would check with someone first. This made me feel he had my best interest at heart. The Goldco website & brochure was also very informative. I would definitely recommend Goldco for a Precious Metals IRA.

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    Goldco
    Response from Goldco

    Hi Sanford, thank you very much for your thorough review! We are very pleased to hear that you had a wonderful experience working with Sean and the rest of the team at Goldco Precious Metals to set up your new precious metals IRA. We appreciate your feedback and for choosing us to assist you!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 9, 2016

    I found Goldco through the web using a link from a search. I filled out the request to receive information on their IRA products. I received the package, had time to read and review and then had a phone call with one of their reps. This led to a series of additional phone calls, further explaining options. All very low key, no pressure calls. I opted to open an account through them with Self Directed IRA Services. After this account was funded, I had another call to choose the metals I wanted in the IRA. Entire process was great, low key, reps (two people so I can always reach one of them who know my account) very knowledgeable, efficient, and considerate of my time. Order is now in. Waiting for metals to be delivered.

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    Goldco
    Response from Goldco

    Hi Michael, thank you so much for your thorough review! We are very glad to hear that the process has been low pressure, straightforward, and seamless. Our account executives are the most knowledgeable in the industry and we are happy to provide our expertise to help you reach your financial goals. Thank you for choosing Goldco Precious Metals to assist you in opening up a precious metals IRA.

    Verified purchase

    Reviewed May 8, 2016

    Guy Artuso was my first contact with Goldco and was very helpful on my making a decision to purchase precious metals with my IRA.

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    Goldco
    Response from Goldco

    Hi Joseph, thank you very much for your review. We're happy to hear you had a positive experience with Guy and the rest of the team at Goldco Precious Metals during the process of establishing your new precious metals IRA.

    Verified purchase
    Staff

    Reviewed May 6, 2016

    Karla was a great help in getting me on the track that I was looking for in moving money from a 401k to a Goldco Metals IRA. Sean was a huge source of information and comfort in making the decisions. Easy and very well done. Thanks everyone at Goldco. Also, the superb detail review that I received from Jazmine Velarde. Another super representative of Goldco. Thanks you especially.

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    Goldco
    Response from Goldco

    Hi Michael, thank you so much for your review. We're very happy to hear you had a wonderful experience working with Karla, Sean, and Jazmine to set up a precious metals IRA. Thank you for allowing the team at Goldco Precious Metals to assist you in meeting your financial goals!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 5, 2016

    I found the whole experience very professional from the beginning to the end, everything was explain clearly and if I had questions everything was explain to me on a level that I could understand. I'm also a customer service worker so it's very valuable that the customer can walk away with understanding.

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    Goldco
    Response from Goldco

    Hi Bruce, thank you very much for your review. We pride ourselves on our professionalism, and it is a great compliment coming from someone who works in customer service themselves! We're happy to hear you had a positive experience. We appreciate you choosing Goldco Precious Metals to assist you in meeting your financial goals.

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    Customer ServiceStaff

    Reviewed May 5, 2016

    Everyone at Goldco Precious Metals was helpful and concerned with our satisfaction. The entire process from start to finish was professional, efficient and quite easy. A special thank you to Sean D. who personally called and helped with the purchase. We would certainly recommend to friends, in fact, already have. Thank you, you are a stellar company to work with.

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    Goldco
    Response from Goldco

    Hi David and Clara, thank you so much for your review! We are happy to have you as a part of the Goldco Precious Metals family, and we're glad to hear that you had a wonderful experience working with Sean and the team. We appreciate your business and your recommendation!

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    StaffTransparency

    Reviewed May 4, 2016

    I contacted Goldco to set up a self-directed IRA for my precious metals portfolio for my IRA. David McFarlane with Goldco helped me set the IRA up and walked me through the process, explaining along the way. David was/is very professional and helpful and patient with me as I'm not an experienced precious metals investor. Thanks for the help. I would highly recommend Goldco.

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    Goldco
    Response from Goldco

    Hi Brian, thank you very much for your review. We're happy to hear you had a positive experience working with Dave and the rest of the team at Goldco Precious Metals. We appreciate you allowing us the opportunity to use our expertise to assist you in setting up a precious metals IRA.

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    StaffTransparency

    Reviewed May 4, 2016

    I was so impressed by the professionalism, courtesy, and, above all, knowledge shown by Jim Woods and his colleagues. They walked me thru all process transferring my 401k account to IRA. Giving me recommendation for the best I can buy with my money in current market situation. Doing business with these gentlemen was a real pleasure.

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    Goldco
    Response from Goldco

    Hello Nelson, thank you very much for your review. We're glad you had a positive experience rolling over your 401k into a precious metals IRA. Thank you for choosing the team here at Goldco Precious Metals to assist you.

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    Staff

    Reviewed May 4, 2016

    I highly recommend Goldco Precious Metals. Staff is courteous, knowledgeable, empathetic, helpful to one's precious metals needs. Their service is also very efficient in terms of processing rollover accounts. I really like the way they conduct business. So, I highly recommend Goldco to others. Thank you.

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    Goldco
    Response from Goldco

    Hi Mark, thank you so much for your review and recommendation. Everything you described is exactly what we strive for here at Goldco Precious Metals - professional, knowledgeable, friendly, and efficient! Thank you for allowing us to help you meet your financial goals in rolling over your IRA into a precious metals IRA.

    Verified purchase

    Reviewed May 3, 2016

    David was great and represented the process as advertised. There was no high pressure sale and I felt I was in control throughout the process. My focus was a rollover IRA and am confident with both the approach (applying precious metal as insurance) as well as the quantity purchased will pay dividends.

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    Goldco
    Response from Goldco

    Hi James, thanks for your review. We're glad you had a positive experience rolling over your existing IRA into a precious metals IRA with the help of David and the rest of the team at Goldco Precious Metals. We appreciate you choosing us to assist you with your financial goals.

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    Staff

    Reviewed May 2, 2016

    Exceptional, courteous, responsive and knowledgeable subject matter expertise on precious metals received from my account executives, Zeve Katz and James Good. I would certainly recommend them to others... Thank you very kindly!

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    Goldco
    Response from Goldco

    Hi Jesse, thank you for your review. We are pleased to hear you had a positive experience working with Zeve, James, and the rest of the professionals here at Goldco Precious Metals. Thank you for your future recommendation!

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    Staff

    Reviewed April 29, 2016

    Jazmine performed and assisted me with a smooth and easy precious metals order, emailed me an order confirmation and provided follow-up/callback info without a dispute. GREAT assistance, THANK YOU.

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    Goldco
    Response from Goldco

    Hi Kenneth, thank you for your review. We're glad you had a positive and smooth experience making a transaction with the help of Jazmine. Thank you for choosing Goldco Precious Metals!

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    Staff

    Reviewed April 29, 2016

    I have been working with David Taylor with Goldco for about a year and every experience with this company has been terrific. They work hard to get my business and they are very professional to work with. I would recommend Goldco and especially David Taylor to anyone.

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    Goldco
    Response from Goldco

    Hi Joseph, thank you so much for your review, and also a big thank you for continuing to come back to Goldco Precious Metals time after time. David and the rest of the team here are very pleased to assist you with your financial goals, and we are very happy to hear that you have had a terrific experience. Thank you for your continue business.

    Verified purchase

    Reviewed April 29, 2016

    Lana Lee and Gary Johnson worked tirelessly through a difficult process slowed by my fundholder Merrill Lynch, to ultimately result in a hard-won self-directed gold IRA for me. I sincerely appreciate the time that they both spent in showing me the advantages of this more solid investment. Thank you Goldco!

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    Goldco
    Response from Goldco

    Hi Stephen, thank you so much for your review, and thank you for sticking with us and allowing us to assist you in opening up a gold IRA. We appreciate your trust placed in Lana, Gary, and the rest of the team at Goldco Precious Metals.

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    Staff

    Reviewed April 28, 2016

    Regarding opening an account. I worked with Marty. He is very pleasant, helpful and easy to work with. I appreciated his advice.

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    Goldco
    Response from Goldco

    Hi Ron, thank you for your review. We're glad to hear you had a great experience working with Marty and the rest of the team at Goldco Precious Metals. We appreciate your review and your business.

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    Customer ServiceStaff

    Reviewed April 28, 2016

    As a private citizen, I wish to express my opinion about the way Goldco handled my call. They were friendly and helpful. My questions were quickly answered.

    Gold coins represent for me the stability of the past and the hopes for the future. Silver is more practical but less symbolic.

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    Goldco
    Response from Goldco

    Hello Jacques, thank you so much for your honest and straightforward review. We are very happy to hear you had a positive experience working with the team at Goldco Precious Metals. We hope to assist you with your financial goals as it relates to precious metals again in the future.

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    Customer ServiceStaffTransparency

    Reviewed April 27, 2016

    This is my second experience at purchasing precious metals for my IRA from Goldco. It is a pleasure to deal with the folks at Goldco. They are highly knowledgeable and very willing to provide all the education one needs to become well-informed before venturing into precious metal investments. I never felt at all pressured. In fact, the process evolved over a period of several weeks giving me more than adequate time to do additional research and to consider whether or not to proceed. By the time of the actual funds transfer and purchase, I was quite comfortable with the decision.

    At the time of my original investment three years ago, I dealt with Eric Lyon and Ben Monaci. This time I was equally well served by James Good and Zeve Katz. Each one was patient, well-informed and happy to provide extensive explanations. Goldco seems to have given a good deal of thought to providing first-class customer service.

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    Verified purchase
    Staff

    Reviewed April 26, 2016

    401K Rollover to Gold IRA - Very seamless transaction. Sean handled all questions and concerns professionally and quickly. In fact, everyone I interacted with at Goldco was courteous and professional. I would highly recommend this process with Goldco to anyone.

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    Goldco
    Response from Goldco

    Hi Levoy, thank you so much for your review. We're glad to hear that you felt the process of setting up a Gold IRA was smooth and straightforward. We pride ourselves on our customer service and professionalism and happy to hear you had a great experience working with Sean and the rest of the team at Goldco Precious Metals.

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    Staff

    Reviewed April 23, 2016

    The process was very easy. No pressure. Everyone was very informative and knew their job. I wish everything was this simple.

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    Goldco
    Response from Goldco

    Thank you so much for your review. Easy, knowledgable, and straight-forward with no pressure is exactly the approach we strive for. Thank you for choosing Goldco Precious Metals!

    Verified purchase

    Reviewed April 22, 2016

    Marty and Brenda and you are the best. I will recommend you to all I know. Thank you very much.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi John, thank you for your review and for the future recommendation! We're happy you had a great experience working with Marty, Brenda, and the rest of the team at Goldco Precious Metals.

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    Staff

    Reviewed April 22, 2016

    The entire experience with Goldco has been pleasant and easy. Everyone has been very kind and has all the answers to my questions.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Michael, thanks for your review! We're happy to hear that your experience with the team at Goldco Precious Metals was pleasant, easy, and kind.

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    Staff

    Reviewed April 21, 2016

    I had a good experience in dealing with Goldco. Gerrit Green was very patience & helpful and also answered all my questions and concerns. I also worked with Ida Andrews who was also very helpful and friendly. Jazmine Velarde was very helpful and quick in getting statement out to me. My overall experience with dealing with Goldco was a very pleasant experience.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Joseph, thank you so much for your review. We're glad you had a great experience transferring your existing IRA into a gold and silver IRA with the help of the team at Goldco Precious Metals. If there is anything we can do to assist you in the future, please do not hesitate to reach out!

    Verified purchase
    Installation & SetupStaff

    Reviewed April 20, 2016

    We were so pleased with the Gold IRA for myself by Goldco, that a decision to also set up one for my wife (incapacitated by Alzheimer's) automatically had us returning to Goldco. This second Gold IRA was even so much easier because of the personal involvement of Zeve Katz and his associates. The set up was expedited by the Goldco staff and went very smoothly. My thanks to all involved.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Mr and Mrs Welch, thank you so much for your positive review. We are so glad to have you both as part of the Goldco Precious Metals family and we are happy that we were able to assist you in setting up two Gold IRAs. Thank you for allowing us to help you! Wishing you all the best.

    Verified purchase
    StaffTransparency

    Reviewed April 20, 2016

    The Associates, Jasmine ** and Zeke **, who helped me processed the deposit did an excellent professional job. The procedure was clear and went very smoothly. Thanks very much!

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    Goldco
    Response from Goldco

    Hi Miguel, thank you for your review! We're happy you found the process of working with Jazmine, Zeve, and the rest of the team at Goldco Precious Metals to be smooth and straightforward. Thank you for allowing us to assist you.

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed April 20, 2016

    New to this experience and asked a lot of questions, most I could follow. The process took much longer than I thought. Checked e-mail. New account set up. No updates for a couple of weeks. Unsure of progress. In the end, all seemed to go ok. Bought 1/4 oz gold thinking it was more weight for price. Time will tell. Wife thinks I'm a fool.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 19, 2016

    I will definitely recommend Goldco to a friend if the opportunity presents itself. Each and everyone of the staff I worked with was professional and understanding, taking the time to listen to my fears, doubts, plans, goals and general direction I would like to take with my investments. You were right there with me during the rollover process and we kept each other updated with the progress. Every phone call I made to the office was handled in a professional, caring, and timely manner. When Lyle took ill we never skipped a beat when Garrett took me the rest of the way through the transaction. Great teamwork by Patty, Jasmine, Garrett, Barbara, and Lyle. Thanks Goldco. Keep up the good work!!

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Henry, thank you so much for your glowing review! We pride ourselves on being with our clients every step of the way, and we are very happy to hear that you felt like you were in good hands with Lyle, Garett, and the rest of the team (because you certainly ARE in good hands!). Thank you so much for your future recommendation for Goldco Precious Metals. We would be delighted to assist you and any of your contacts in the future!

    Verified purchase
    Staff

    Reviewed April 19, 2016

    Taking money from my 401(k) and buying gold, and putting it into a gold coin IRA. Sounds complicated, but it was done easily and without any problems. Everyone was very friendly and helpful. I would definitely recommend Goldco to friends.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Jill, thank you so much for your review. We're glad you found the process of transferring a portion of your existing 401(k) into a Gold IRA to be easy and straightforward. Thank you for allowing the team at Goldco Precious Metals to assist you, and thank you for your future recommendation!

    Verified purchase
    Staff

    Reviewed Feb. 12, 2016

    I was so impressed by the knowledge, courtesy, and, above all, professionalism shown by Blake Skadron and his colleague John Thomas. They fully answered every question I had. Doing business with these gentlemen was a real pleasure.

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    Goldco
    Response from Goldco

    Hi Julie, thank you so much for your review. We're glad you had a great experience working with Blake, John, and the rest of the team at Goldco Precious Metals. Our account executives are always here to serve and assist. We look forward to doing business with you again in the future.

    Verified purchase

    Reviewed Feb. 6, 2016

    Getting my IRA transferred to Goldco was easy and painless. I am so happy, now I can sleep better at night not worrying about my individual retirement account. I know that it is safe and secure and waiting for me at my retirement when I get to at least 60.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hello Mitzi, thank you so much for your review. We are very pleased to hear that you felt the process of rolling over your IRA into a gold IRA was easy straightforward, and we are very glad to hear that you have a renewed peace of mind concerning your retirement account. Thank you for trusting us here at Goldco Precious Metals.

    Verified purchase

    Reviewed Feb. 4, 2016

    Just becoming involved with this company so to be fair my experience is very limited. I could give a fairer or more accurate account with more time. So far everything seems to be alright.

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    Goldco
    Response from Goldco

    Hi Imelda, thank you for your review. We look forward to assisting you every step of the way. If there is anything we can do to exceed your expectations and provide the best possible customer service, please let us know. We are happy you have decided to choose Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed Feb. 4, 2016

    So far I have nothing but positive comments to make about my interactions with Goldco personnel. Paul Sunderland was most supportive and helpful in the information he supplied about utilization of investing through the company.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Gwendalle, thank you so much for your positive review! We're very pleased to hear you have had a great experience working with Paul and the rest of the Goldco Precious Metals team. Please do not hesitate to reach out with any questions questions. Thanks again.

    Verified purchase
    Transparency

    Reviewed Feb. 4, 2016

    I am completely satisfied with the service I've received from Rad and Jamie. It was prompt, clear, efficient and spoke to all my concerns. I would definitely recommend Goldco to a friend.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi John, thank you for your review and your future recommendation! We're glad to hear you had a great experience working with Rad, Jamie, and the rest of the Goldco Precious Metals team. We appreciate your business.

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    Staff

    Reviewed Feb. 3, 2016

    My IRA rollover went great. All of the people I dealt with were very knowledgeable and very informative. I will recommend to all friends and relatives.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Charles, thank you for choosing Goldco Precious Metals to assist you with setting up a gold and silver IRA. We appreciate your business and future recommendations!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2016

    I was very impressed with the level of knowledge and expertise displayed by Guy and staff and was immediately comfortable discussing my money and available options. The process was fast and they stayed in constant touch with me.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Margaret, we're delighted to hear you had a great experience with Guy and the rest of the team at Goldco Precious Metals. We pride ourselves on helping our clients make sound financial decisions while assisting every step of the way. We appreciate your business, and please don't hesitate to reach out to us as needed.

    Verified purchase
    Staff

    Reviewed Feb. 2, 2016

    I got tired of seeing my IRA account losing my money. My sister Connie referred me to Goldco precious metals. I've been working with Todd and he has made transferring my account easy for me to do. I'm looking forward to working with Goldco and my new IRA in precious metals.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Cindy, thanks for your review. We're glad you had a good experience setting up a Gold IRA with the help of Todd and the rest of the team at Goldco Precious Metals. We are always here to answer any additional questions you may have, and we look forward to assisting you in the future. Thank you, Connie, as well, for the referral.

    Verified purchase
    Customer ServiceTransparency

    Reviewed Feb. 2, 2016

    The market has lost its mind and with it more than 15% of my work related 401(k). I decided I had to get some metal. Something that does not just disappear at the drop of a hat. I have been watching and reading for several months about silver and gold. I checked the ratings and comments, Goldco came to my attention. I called Goldco and my Goldco Rep was terrific. Explanations were clear, concise and sounded honest. I transferred a substantial portion of my 401(k) and feel that now I have an investment that will be there when I need it. The transaction was handled carefully, respectfully and expediently. All the details are clear. I NOW have some peace about some of my very hard earned savings.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Louise, thank you so much for your feedback. We're very happy to hear that you decided to set up a Gold IRA with Goldco Precious Metals to secure your 401(k). We strive to provide our clients with answers and information, and to ensure that the rollover process is as straightforward as possible. We're glad you had an excellent experience with the team here at Goldco Precious Metals.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2016

    I was real happy with way all the Goldco members handled my transfer of my 401K assets and their excellent customer service. Both Rad, Brenda and Jamie did an excellent job with descriptions and in answering all my questions. Thanks for all your help and understanding with lots of patience.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Philip, thank you so very much for your wonderful review! Our clients are our #1 priority, and Rad, Brenda, and Jamie and the rest of the team at Goldco Precious Metals were very happy to assist both you and your son. We are thrilled that you experienced the teamwork that makes our account executives the best in the precious metals IRA industry. We look forward to helping you again in the future!

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    Staff

    Reviewed Jan. 29, 2016

    I am a first time buyer, with absolutely no experience in buying precious metals. I wanted to diversify my 401K so I would have some insurance against my stock portfolio. The staff at Goldco made it a simple 1, 2, 3 process. The staff was courteous and responsive and most important, knowledgeable! Their service was prompt. I look forward to working with them in the future, should I decide to purchase more gold and silver or sell my existing investment.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Richard, we're glad you had an easy and straightforward experience establishing your precious metals IRA with Goldco Precious Metals. Courteousness, responsiveness and knowledge are all solid foundations of our business. We look forward to serving you again in the future.

    Verified purchase

    Reviewed Jan. 29, 2016

    I purchased an additional quantity of Gold & Silver (coins) to be held in my IRA account along with my previous purchase. After contact from my GOLDCO rep and review of my current account he informed me of a promotional offer that was available for my account. I determined that it was a good opportunity and made the arrangements to take advantage of the offer.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Joe, thanks for your review. We're happy to hear you were able to take part in the promotional offer, and that your experience adding to your gold and silver IRA was a positive one. Thanks again for your business with Goldco Precious Metals.

    Verified purchase
    Staff

    Reviewed Jan. 22, 2016

    Cherish was extremely helpful.

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    Goldco
    Response from Goldco

    Hi Thomas, we're glad to hear that Cherish and the team at Goldco Precious Metals was very helpful and able to assist with your precious metals IRA. Thanks for the feedback!

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    Customer ServiceStaff

    Reviewed Jan. 22, 2016

    My representative knew her subject, sounded very smart and well informed, and was able to answer my questions, allay my fears, and walk me through the purchase process in a very professional manner.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Trevor, thanks for the feedback! We're happy to hear that you had a positive experience working with one of our knowledgeable account executives here at Goldco Precious Metals. We look forward to assisting you again in the future.

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    Staff

    Reviewed Jan. 22, 2016

    Dave was patient and answered all questions. He had great knowledge of metals and the process. Process was fairly quick and I feel confident the company will help and advise when needed.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Edward, very happy to hear you had a positive experience working with Dave and the rest of the team at Goldco Precious Metals. Serving our clients is our #1 priority, and we strive to make the process as easy and straightforward as possible. Thanks again for the positive remarks.

    Verified purchase
    Staff

    Reviewed Jan. 21, 2016

    I am a new Goldco customer and I am completely satisfied and pleased with their service and product. In my experience with Goldco, Paul particularly (Brenda as well regarding the IRA) I found them expert and completely knowledgeable. Above that I have complete confidence in Goldco and their service. I am not a wealthy person so much, but the money I have earned I take care of and therefore trust Goldco with my investment. Additionally, I found them to be very kind and superbly professional.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Lynn, thank you so much for your positive feedback. We pride ourselves on earning our clients' trust, and we are very happy to hear that you feel you are in good hands with Paul, Brenda, and the rest of the Goldco Precious Metals team. We look forward to assisting you with your precious metals IRA in the future.

    Verified purchase
    Customer ServiceInstallation & SetupStaffTransparency

    Reviewed Jan. 20, 2016

    Setting up a precious metals IRA with Goldco was a pleasant experience. The Goldco staff was friendly, informative, and very professional in all phases of setting up my account. All phone messages I left with them were promptly returned. I was kept up to date throughout the entire set-up process. All my questions and concerns were addressed to my complete satisfaction. I feel comfortable recommending Goldco to anyone wishing to establish a precious metals IRA.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Robert, we're glad to hear that you had a pleasant experience with Goldco Precious Metals. We pride ourselves on our prompt and efficient service provided to our clients. If there is anything we can do to assist in the future, please let us know!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 12, 2016

    When I decided that an investment in gold should be a part of my portfolio, I made a call to Goldco. I called them because they are recommended by radio talk show host Dennis Prager, a man I believe to be very thorough & honorable. He investigates and uses companies before accepting them as sponsors to his show. I feel very lucky that my call was returned by Paul Sunderland. Although I'm sure that all of Goldco's account executives are great, I've found Paul to be extremely knowledgeable, friendly, patient with my many questions and able to thoroughly explain things to a beginning gold investor. I trust his advice completely. Although we have only spoken over the phone, I consider Paul a friend, not just an adviser. I have and will continue to recommend Golco & Paul Sunderland to family and friends.

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    Goldco
    Response from Goldco

    Hi Marty, thank you for your positive feedback! We are also very happy to have partnered with Dennis Prager. We're glad you had the opportunity to work with Paul Sunderland, and we're happy to hear that you would recommend Goldco Precious Metals to friends and family. We look forward to serving you again in the future!

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    Staff

    Reviewed Jan. 12, 2016

    I have been working with Paul Sunderland of Goldco Precious Metals for 1 year now and I must say he is the most extraordinarily kind and helpful person of integrity that I have ever had the pleasure of working with. He helped me through the stages of setting up my account and makes sure I am well informed of any new developments. I am so honored to be one of his clients and would highly recommend him and Goldco.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Kathleen, thank you for your wonderful review! We are glad you have developed a great working relationship with Paul an the rest of the Goldco Precious Metals team!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 7, 2016

    My experience with Josh Leslie at Goldco was exceptional, he explained each step as we went along and made sure I understood each step. Josh was always very helpful. I needed a form too and a beneficiary. I called Josh, he emailed the form to me in minutes. My only problem is I have tried to fax it back 3 times and got a busy signal.

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    Goldco
    Response from Goldco

    Hi Lester, we're very glad to hear you had a great experience with Josh and the team at Goldco Precious Metals. Our goal is to make sure our clients are informed every step of the way. Thank you for letting us know about the fax situation - we've looked into it and it is now resolved. Thank you again for choosing Goldco Precious Metals!

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    Staff

    Reviewed Jan. 6, 2016

    Goldco is knowledgeable, very friendly and very helpful. It is a easy process.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi James, we're happy to hear you found the process of working with Goldco Precious Metals to be easy and thorough. Thanks for your business!

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    Customer ServiceStaff

    Reviewed Jan. 6, 2016

    I really appreciated the phone assistance during my recent gold and silver purchases for addition to my precious metals IRA. Both of them were most helpful in selecting metals that fit my particular goals and desires. Very professional and timely.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Dan, we're happy to hear that you had a positive experience setting up a Gold IRA with Goldco Precious Metals. We are here for you whenever you need assistance!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 5, 2016

    I did not read the material for several weeks and once I had, I began a temporary job and could not answer the phone several days. Company representatives were patient, open to questions and thorough with explanations.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Charles, thanks for your review. We are more than happy to go at each individual client's pace here at Goldco Precious Metals. We are here to assist when you're ready!

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    Staff

    Reviewed Jan. 2, 2016

    This being my first foray into the precious metals IRA market I was cautious, and tried to do my research. According to which search engine you use, there is always a different company at number one on the list. I kept going back to GOLDCO, and after talking to Lana Lee on several occasions, that is the company I decided to go with. She and Brenda were most helpful, and made my decision much easier to make. I am just getting started, and my account is still pending completion because of the holidays, but from what I have seen so far I will use GOLDCO in the future.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi James, we're thrilled you decided to work with Goldco Precious Metals. We are stand by our Inc 500 rating as the #1 Gold IRA Provider in the country, so we are confident you made the right decision. We are glad you had a good experience working with Lana, Brenda, and the rest of the team. We will be delighted to assist you again in the future!

    Verified purchase

    Reviewed Jan. 2, 2016

    Excellent help with my questions about investing in gold and silver!!

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    Goldco
    Response from Goldco

    Hi Gerald, thank you for your review! We're glad you had a good experience setting up a precious metals IRA with Goldco Precious Metals.

    Verified purchase

    Reviewed Dec. 29, 2015

    This was my first purchase. I had many questions and a few misunderstandings that required patience and thorough answers that I could grasp. The procedure during the purchase was handled professionally and I would recommend Goldco to others.

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi Loretta, we're pleased to hear that you had a great experience with our team members here at Goldco Precious Metals. We pride ourselves on our knowledge and professionalism, so we always appreciate the positive feedback!

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    Staff

    Reviewed Dec. 29, 2015

    I have had a very good experience with Goldco as I transferred some of my IRA into Gold and Silver. Very professional and efficient team.

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    Goldco
    Response from Goldco

    Hi Michael, thank you for your feedback. We're glad we could assist in setting up a precious metals IRA for you here at Goldco Precious Metals.

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    Staff

    Reviewed Dec. 29, 2015

    Great job by Goldco. Would recommend to a friend.

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    Goldco
    Response from Goldco

    Thanks Richard, we appreciate your business and your future recommendations!

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    Transparency

    Reviewed Dec. 28, 2015

    I was very happy with the cooperation and explanations by all involved. I have no problem recommending Goldco. Thank you. Happy New Year.

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    Goldco
    Response from Goldco

    Hi Tom, we appreciate your business as well as our future recommendations! Thanks for choosing Goldco Precious Metals.

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    Reviewed Dec. 26, 2015

    I contacted Goldco for assistance in transferring my Traditional IRA over to a Precious Metals IRA. KC Derian was very helpful answering any questions I had, assisting with the transfer process and following up with me once my self-direct IRA account was established to purchase the silver and gold metals that I wanted to set up my portfolio. I am very happy with my experience to date and look forward to working with Goldco in the future.

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    Goldco
    Response from Goldco

    Hi Diane, we're delighted you chose Goldco Precious Metals to assist you with setting up a self-directed precious metals IRA. KC and the rest of the team are always here to assist. We look forward to working with you again in the future!

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    Customer ServiceStaff

    Reviewed Dec. 24, 2015

    I had a very honest and forthright experience with Goldco Precious Metals. I am by nature very conservative and skeptical when it comes to business deals involving my money. Goldco representatives did not push me and answered my questions and even consulted with my 401K administrator with me on the phone to complete the deal. My first experience with this group. They are top notch people.

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    Goldco
    Response from Goldco

    Hi Byron, thanks so much for your review! We pride ourselves on transparency and customer service, and we are happy to hear you felt the experience of working with the Goldco Precious Metals team was honest and straightforward.

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    Staff

    Reviewed Dec. 23, 2015

    Paul was great to work with, very helpful and informative. He made the process simple and all questions were answered with facts and ideas that simplified the process.

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    Goldco
    Response from Goldco

    Hi Kelly, thanks for your feedback, we are happy to hear your enjoyed your experience with Paul and the team at Goldco Precious Metals. We have the best account executives in the industry, and we always appreciate hearing how well our team serves our clients. We looking forward to working with you again in the future!

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    Reviewed Dec. 23, 2015

    The folks at Goldco could not have been any nicer or easier to work with. Great experience, no pressure, great advice. Thanks to Gary and David.

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    Goldco
    Response from Goldco

    Hi Greg, glad to hear you had a great experience working with Gary and David! At Goldco Precious Metals, we pride ourselves on having the most experienced account executives in the industry. We look forward to assisting you again in the future!

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    StaffTransparency

    Reviewed Dec. 22, 2015

    Dealing with Goldco has been easy. They take the time to explain things that are not clear to me, which are sometimes not the most easily dumbed down for my limited understanding of the market. I was treated with respect and with patience, which is important to me. They show a great deal of professionalism and that is also important. I would recommend them to anyone, including family.

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    Goldco
    Response from Goldco

    Hi David, we are very pleased to hear you had a great experience with Goldco Precious Metals. Our goal is to make the process of starting a precious metals IRA as straightforward as possible. We appreciate your business and your future recommendations!

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    Staff

    Reviewed Dec. 22, 2015

    Very professional and the follow-up and follow-through was outstanding. The whole experience was handled very professionally and I was told what to expect and guided through to funding and selecting my coin distribution.

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    Goldco
    Response from Goldco

    Hi Mark, we're glad to hear you had a positive experience with Goldco Precious Metals. We pride ourselves on professionalism and transparency, and we appreciate your kind words and business!

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    Customer ServiceStaff

    Reviewed Dec. 8, 2015

    Everyone was very professional and efficient. I appreciated the very business handling of the paperwork and taking the time to answer my questions.

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    Goldco
    Response from Goldco

    David thank you so much for your review. We're glad that you had such a great experience starting your Gold IRA with Goldco. If we can ever be of service in the future, never hesitate to contact us. Thanks again!

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    Staff

    Reviewed Dec. 3, 2015

    I greatly appreciate Lana Lee's sincere dedication to servicing our account along with her professionalism throughout the course of our transaction.

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    Goldco
    Response from Goldco

    Debroah, thanks for your kind words. It was a pleasure helping you start your gold IRA, and we look forward to being there for you anytime you need us.

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    Staff

    Reviewed Dec. 3, 2015

    I was pleased with my experience. It's new to me and everywhere was very helpful.

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    Goldco
    Response from Goldco

    Thanks for your review Max! We're happy that you had a good experience setting up your gold IRA with Goldco Precious Metals.

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    Staff

    Reviewed Dec. 3, 2015

    My experience with Karla Fox and Brenda Whitman at Goldco has been great. Both ladies guided me through acquiring my Self Directed IRA. They are both very knowledgeable and professional and I would recommend them to all my friends. Sometimes it is hard to deal with people in the financial world but without a doubt, both ladies are top notch, answering all my questions, educating me, and being very personable. Thank you.

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    Goldco
    Response from Goldco

    Thanks Cindy! We're so happy to hear about your great experience with Karla, Brenda, Goldco and your new Gold IRA. Never hesitate to reach out to us with any questions you may have.

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    StaffTransparency

    Reviewed Dec. 2, 2015

    Goldco is the definition of "Customer Service". All the staff that I have been in contact with are ultimate professionals and completely explain every aspect of the process before it happens. David McFarlane is the best account professional I've ever had to represent my interests. He is very thorough and keeps me informed. And everything's on schedule. There haven't been any surprises in any of the rollovers or transactions that we have done. I recommend David and Goldco wholeheartedly.

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    Goldco
    Response from Goldco

    Thank you so much for your kind words & recommendation Phillip. We're extremely happy that you had a great experience starting your gold IRA with David McFarlane and Goldco Precious Metals. Should you ever need us in the future please never hesitate to call.

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    StaffTransparency

    Reviewed Dec. 1, 2015

    After a lot of research, we selected GOLDCO to help us rollover a small IRA and then to add precious metals to our portfolio. We have been amazed at the amount of time and effort that our GOLDCO representative K.C. Derian has invested in us. (And believe us, as new investors we had loads of questions) Our portfolio is admittedly small and yet we have been treated as if we were investing hundreds of thousand dollars. Great Job to K.C. and also to Jamie B. who patiently walked us through the paperwork and documents we needed to sign. We would definitely recommend GOLDCO for your precious metals investing.

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    Goldco
    Response from Goldco

    Thank you Phil & Sandy! We appreciate you taking the time to leave this review. We know starting a Gold IRA can be a intimidating thing if you aren't a financial expert, so we're glad we were able to make it easy for you. As always, if you have any questions you can always feel free to contact us.

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    Transparency

    Reviewed Nov. 30, 2015

    After reaching 59.5 years old and realizing that the stock market was not what it once was, I looked into a Gold/Silver IRA account with GOLDCO. I was lucky enough to deal with Lyle Yarborough. Lyle walked me through the numerous steps of the process. I felt confident that my savings were being protected and that I was receiving the best advice I could receive. I just wanted protection from devaluation of the dollar, stability of physical gold and silver coins, and long-term inflation protection for my wife. I received all of this with my GOLDCO account. Thank you for the least stress I have felt in years.

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    Goldco
    Response from Goldco

    Thank you for leaving such a great review Bruce. We're so glad you had a positive experience with Lyle & Goldco. If you have any questions or concerns, never hesitate to give us a call.

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    Staff

    Reviewed Nov. 27, 2015

    Retirement rollover - I had a good experience and have told several friends and family members.

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    Goldco
    Response from Goldco

    We appreciate you taking the time to leave Goldco a review. It's so kind of you to help spread the Goldco name by telling your friends and family members. Thank you!

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    Reviewed Nov. 19, 2015

    Josh Leslie and Brenda provided professional service throughout the process.

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    Goldco
    Response from Goldco

    Thanks Bill! We're happy that you had a positive experience starting a gold ira with Goldco Precious Metals.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 17, 2015

    Marty and the staff at Goldco have been very helpful and patient with getting the rollover of my old IRA from a previous employer done. Brenda was a great help with all of the forms, with instructions on exactly what I had to do. The purchase of the silver and gold was done in a very professional manner leaving me thinking that I was getting the best value for my resources. I believe that this was the right thing to do even though trusting completely in strangers is a scary proposition. Marty did not seem like a stranger for long and has had very good advice. I think that my decisions based on his advice will be borne out as the best use of my resources going forward. Time will tell, but I have more confidence now that the deal is complete. I feel as if I can call and talk to Marty anytime I have questions and he will give me the best advice. I look forward to working with Goldco on my self-directed IRA in the future.

    Thanks for your vote!
    Goldco
    Response from Goldco

    David, Thank you for taking the time to share your Goldco Precious Metals experience with others. We’re happy that we were able to help you rollover your previous IRA and protect it with precious metals. Thank you again!

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    Goldco Company Information

    Company Name:
    Goldco
    Address:
    24025 Park Sorrento, Suite 210
    City:
    Calabasas
    State/Province:
    CA
    Postal Code:
    91302
    Country:
    United States
    Website:
    www.goldco.com

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    AWARDS & CREDENTIALS