
Goldco Reviews
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About Goldco
Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.
Visit goldco.com- Wide range of retirement diversification products
- Guaranteed buyback
- Doesn't publish fees online
Goldco Reviews
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Reviewed Dec. 30, 2022
The representatives took the time to explain how this all works and answer all my questions. I felt more secure in this decision after speaking with them and relying on their knowledge. Being fairly new to precious metals they knew and understood my hesitancy and treated me with respect, concern & patience. God Bless them!
Reviewed Dec. 29, 2022
Knowing the Goldco team is quite busy these days, their response was still timely, efficient and made the experience very easy. I highly recommend Goldco to anyone who understands what's going on with the global currencies, and wants to protect their savings.
Reviewed Dec. 29, 2022
David ** was tremendously helpful and managed the activity on my account with exemplary professionalism. Through the challenges of locating my funds to the quick response and full resolution, it is a pleasure doing business with Goldco! I look forward to a long relationship.
Reviewed Dec. 28, 2022
The Customer service was good. It took awhile to get my money moved from my 401k but it all worked out in the end. Reviews for Goldco were good so I feel confident with my transactions. I’d recommend them to anyone.
Reviewed Dec. 28, 2022
The TEAM worked very well for my Precious Metals IRA Rollover from an old, value losing IRA. They were easy to work with and answered all of my questions, of which I had a few questions. I would recommend this group.
Reviewed Dec. 28, 2022
Darwin was very knowledgeable and explained it detail. Explained the differences between gold and silver, as I have never purchased gold or silver as a security for my retirement. Explained the benefits for long term and how long I intended to keep both.
Reviewed Dec. 27, 2022
I spoke to Josh Leslie and David and they were extremely informative and helpful as this was my very first venture into precious metals. I would readily refer them to anyone is interested in buying precious metals as well. I wanted to roll over an IRA as well as purchase via cash, they both explained the advantages and disadvantages of purchasing bullion, premium selections and mixture of both. Their knowledge of metals, while I still don’t understand it fully, their explanations gave me a feeling of confidence that I purchased the right mixture for my short and long term strategy.
Reviewed Dec. 27, 2022
Phil Godlewski recommended Goldco for precious metals IRA. He said professional white glove service. I was impressed with every aspect of transaction whoever transferred to starting with Lou. I recommended to my husband William who’s in process of having his IRA transferred to Goldco.
Reviewed Dec. 27, 2022
Frank Perla was professional and patient. He clearly explained my choices. I appreciated his professionalism but also his ability to relate to me as a person. I was in the stock market since my 20’s and now at 71, I find myself no longer willing to experience the loss. It wasn’t easy to switch but Frank Perla was of great assistance. I am very grateful and appreciative.
Reviewed Dec. 25, 2022
Very professional. Not pushy. Explains everything well. Kept phone appointments. Describes all parts so you can understand. Everyone extremely polite and courteous. All paperwork handled by them even postage. Must have worked overtime to get some of it sent out. Thank you.
Reviewed Dec. 24, 2022
Wow! Thank you Goldco customer service! Simone was awesome with helping me convert my 401k over to Gold IRA. We ran into a few issues, but she helped me get through the hurdles with my eBacon 401k and my bank. Could not have done it without her help! I am happily now in a Gold IRA. These guys are quick! I will purchase from them again in the future!
Reviewed Dec. 23, 2022
Very professional. Keeps me informed of what is going on with my account. Would highly recommend Goldco. Everyone there is friendly and helpful. They made excellent recommendations on what to purchase. No pressure. Everything explained about each type of coins. Helped make correct selection for my investment.
Reviewed Dec. 23, 2022
I truly appreciate the representatives involved from onboarding to the final order outcome. The process was seamless, the representatives were knowledgeable and customer centric. The survey is important and why I participated. It’s not about getting a gift. It’s about recognizing the people who represent your brand. Thank you for making this a pleasant experience.
Reviewed Dec. 23, 2022
I was very pleased with the amount of information and customer service I received from Goldco from the very first contact! Goldco provided the necessary knowledge and facts to help me come to a confident decision. Goldco made the transaction expertly and in timely manner. Thank you Goldco!
Reviewed Dec. 22, 2022
Having just completed buying gold and silver through Goldco, I feel good to have precious metals in my portfolio. I chose to deal with Goldco upon recommendation of Phil Godlewski. The staff at Goldco answered questions and made sensible suggestions about purchases, leaving final decisions to me. Thank you, Goldco.
Reviewed Dec. 22, 2022
This is the second time I have purchased precious metals with Tony ** at Goldco. In both cases, he answered my questions patiently & honestly. Also, I am a very difficult individual to catch. He made SEVERAL attempts to connect with me in both cases, and worked around my schedule. It took time, but I was always sure that he was on top of it. I was never lost in the shuffle….even weeks into the process.
Reviewed Dec. 21, 2022
I am brand new to precious metals investments, and put off investing in precious metals because I was worried I was getting in over my head. Up until now, I've only invested in a 401K. John and Carl were so helpful in answering my questions and explaining my options. The process went so smoothly and quickly! Not only do I now feel more confident and informed, but I can rest better knowing I have successfully diversified my portfolio.
Reviewed Nov. 24, 2022
I’ve had a great experience from signing up to the day of picking my metals. Joshua and his team were on top of everything. They follow and are on time when calling. He really took the time explaining things about the different metals I can choose from. I’m very happy with their overall help. Thanks again. Will definitely refer friends and family.
Reviewed Nov. 23, 2022
Overall satisfied with the entire process. I do have questions about why the process took so long and why so many people had to be involved in the process..My review is not very detailed at this point because the entire process is not finished..
Reviewed Nov. 22, 2022
Updated on 12/22/2022: I am very pleased to inform that I have received the first part of my shipment. The staff at GoldCo has been very helpful. I am very pleased with the transaction, and the final product I have received. I will continue doing business with GoldCO, and would recommend them to anyone.
Original Review: It has been a very good experience so far. They were very helpful and informative. They answered all my questions to satisfaction. I am very confident I will receive what I purchased. I contacted them, asked some questions, and found I was not ready to buy yet. They were patient enough to wait for weeks until I was able to purchase. I purchased some precious metals from them, and I am considering transferring my 401K to a Gold IRA through them. I am looking forward to doing more business with them.
Reviewed Nov. 22, 2022
Had the best service with Sal, he is very patient and pleasant on the phone. Was able to invest in silver for my portfolio. Love the service at Goldco and have recommended to others. The process was easy and fast.
Reviewed Nov. 22, 2022
My account was set up super fast. In these uncertain times, I feel better with my money invested in precious metals. I am hoping for a good return on my investment since the markets are tanking. With the uncertainty of the dollar, I know my money is safe in metals! Thank you Goldco!
Reviewed Nov. 22, 2022
GOLDCO makes it so easy for me a senior to purchase gold and silver. Customer service is awesome. Very easy to contact. Walter explains everything so that I understand. I am very happy to have found GOLDCO. I believe I have good protection with gold and silver.
Reviewed Nov. 22, 2022
I appreciate all the detailed assistance from all parties involved. Communications and call follow ups were very helpful and made the process go smoothly. The team even coordinated my retirement account switch over to Goldco so I was relieved to have help on that. Great company!
Reviewed Nov. 21, 2022
Everyone was very friendly and professional. Our questions were answered satisfactory. We were so satisfied with our purchase that we called back to roll over part of our 401k and also had our daughter call them to make a purchase. Lou (our agent) was amazing and even ended our conversations with “GOD Bless you!” which was a very refreshing experience! Thanks, Lou and GoldCo for making our experience easy and enjoyable!
Reviewed Nov. 20, 2022
Overall, the experience was very good. Being the first time I was buying precious metals, it was a pleasure to deal with David McFarlane. He was very patient, very knowledgeable and was available every ti me we needed to ask questions before and after the purchase. As I mentioned before, this was the first time I was buying precious metals. I believe that some questions could've been avoided by accessing my account however your program does not allow that. Instead, I had to talk to David McFarlane before anything was done.
Reviewed Nov. 11, 2022
Chris T was good to work with. Very upfront no nonsense agent. Always fast in return calls. He did a good job explaining the roll over process and how long it would take. Good recommendations on what type of silver to buy.
Reviewed Nov. 10, 2022
The service I received at Goldco has been fantastic. I had some issues with my side of the transfer. They helped me every step of the way to resolve them. Once that happened the time for them to act on their side was very quick. I thank them for their service and look forward to a long relationship in to the future.
Reviewed Nov. 10, 2022
The GoldCo Team provided an excellent experience from initial consultation and account set-up, throughout the initial precious metals order. The Team had noted our initial interests and set up a plan that addressed those interests and included pertinent market analyses to help guide our selections. We look forward to taking delivery of our order.
Reviewed Nov. 9, 2022
Was very pleased with the explanations that were clear and precise throughout the process. Wish we could have found you years ago! I am looking forward to seeing my assets grow over the next few years. Thanks so much for the help and security your business is giving me in my retirement. I would have no hesitation recommending you to anyone else.
Reviewed Nov. 9, 2022
David McFarland walked me through precious metals purchase options. David was very informative and clearly presented all options. David gave the pros and cons of each purchase option. I felt that I was given all of the information needed to make a sound purchase decision.
Reviewed Nov. 9, 2022
GoldCo made the rollover of my 401k to precious metal IRA simple and convenient. A few phone calls and it was completed. They made me feel confident that their expertise in precious metals will benefit me in the future. I will recommend using their services to my family.
Reviewed Nov. 9, 2022
I'm new to Goldco services and Mr. Mike Stone was very pleasant, professional, and informative. He was comfortable to work with. The other staff members from the IRA department were also pleasant to talk with. They answered whatever questions I had. Their actions were very timely and they followed up to compete the application process. The funding transfer had issues but was tracked daily until completed. The equity application was voluminous but the computer automated system and docuSign made the process easy and fast.
Reviewed Nov. 9, 2022
My experience with the team at GOLDCO has been both an educational and easy one. I was able to set up a new account and transfer funds with relative ease. During the process the team was there to make certain their were no hiccups and, at the same time, educate on the benefits of my GOLDCO choice. This was not only reassuring but enlightening as well. Thank you GOLDCO team!
Reviewed Nov. 9, 2022
I was hesitant and somewhat wary at first. However, the GoldCo team seemed to work especially hard to make sure I understood and was comfortable with the nature of the investment, the terms, and practices of the industry, as well as the contract itself.
Reviewed Nov. 9, 2022
I think my decision to invest my money into gold and silver is very good. Goldco help me to find solution to do this. Thank you Goldco. My recommendation for my friends going to be Goldco. My experience of buying precious metal was fun.
Reviewed Nov. 8, 2022
Compare 4-5 company, I feel the Goldco staff were very knowledgeable, professional and helpful. I learned a lot from Goldco rep Jace, he work through all my questions and concerns. I feel very confident roll over my Roth IRA to precious Metal IRA using GOLDCO.
Reviewed Nov. 8, 2022
New to this experience, I was very nervous at first. Everyone was very patient with the questions I had, they were also very informative. I will recommend this company to others. I know if I have any issues in the future this company will be there for me. Thank you!
Reviewed Nov. 8, 2022
Your Shipment arrived today (11/08/2023) in Excellent condition. I was Very satisfied and would recommend your company to anyone. I was always treated with courtesy by your employees. You have an outstanding group of employees representing you. Thank you very much.
Reviewed Nov. 8, 2022
It was an easy, quick and simple transfer. Joshua was very knowledgeable, helpful and friendly. Donella was very friendly, professional and pleasant to deal with. I am very glad that I made this decision and look forward to working with Joshua in the future.
Reviewed Nov. 8, 2022
We are very pleased with transferring funds from our 401k to a self directed IRA. Everyone involved was very prompt, professional and made this process very easy. We should have done it sooner and appreciate 5% in silver for purchasing through this company.
Reviewed Nov. 8, 2022
Charlene and Tony…two caring, patient and kind Account Executives, responded to my precious medals inquiry nearly 9 mos. ago and it wasn’t until a month ago that I realized what a blessing they were! You see, most of my life, I wasn't involved with anything financial. Then one very sad day I found myself bewildered and unprepared to handle my loving husband’s retirement accounts. Panic, frustration and fear engulfed me as there was so much to learn, especially during this time of economic calamity and uncertainty! However, I realized I had to learn quickly, because I needed to protect and honor what my husband worked so hard to attain.
Charlene & Tony showed great concern for my situation and provided enough information to where I felt comfortable enough to get my feet wet, without any pressure or obligation. Well, today I’m very happy to say that I’m a proud member of the Goldco Family! Thank you, wonderful new friends, for not giving up on me! I look forward to a more secure future. God Bless you both! Debra
Reviewed Nov. 7, 2022
GoldCo is a first rate company. The information and assistance they provide was the most informative. Everyone I spoke to on the calls were so very nice and helpful. They took the time I needed to understand everything and helped me through the process to get it all set up. I am so thankful for GoldCo.
Reviewed Nov. 7, 2022
I felt the overview of the products and the communication was very good. The experience took longer than I wanted, but that was because of a very high demand for the product and services. I appreciated my account manager's consistency and concern - he always had fast and reliable follow up. He was professional at all times, and answered my questions. Thank you!
Reviewed Nov. 5, 2022
It was beyond challenging trying to transfer my IRA to your company. Everything seemed to be done in duplicate. The incoming wire transfer which I was told had to be resent as it disappeared in 3 days was completed & notification-of receipt was received. Then 10 days later the wire transfer signature request was still coming thru in my email asking for a signature, My funds had already been transferred to Goldco already. I did pick out my coins yesterday but I’m still waiting for a call back as it was late & had to be requested before they were gone.
We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A manager has or will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed Nov. 4, 2022
Joshua made purchasing for my retirement very easy and provided solid recommendations that made decisions simple. Easy process and would definitely recommend to my friends and family. Getting the extra silver was definitely a bonus so I'm excited to see how all of this grows in value over time.
Reviewed Nov. 4, 2022
Arthur has done a fantastic job helping me get started. He stayed on the phone helping me with my financial institution through many transfers and departments. Glad he went the extra mile helping me through it all. They still made me jump through hoops for the transfer, but Arthur fixed that too.
Reviewed Nov. 4, 2022
Lou Amaya was very helpful with the whole process. He helped to expedite my order as quickly as possible which I really appreciated. I opened an IRA precious metals account which I still can not believe all the paperwork involved with how long it takes. There should be a better, more streamlined process but that’s just my thoughts.
Reviewed Nov. 4, 2022
Goldco. I had a wonderful experience with the Goldco professionals that worked with me. We spoke on several occasions to ensure my transactions went smoothly. They did. Process went very smoothly. I highly recommend it to my family and friends and will do transactions in the future. Thank you.
Reviewed Nov. 4, 2022
I had a great experience from first talking with Ryan, then the person contacting my 401K company (I think Andreas (sp)) to choosing my coins with Carl and then confirming my order with the person after Carl. I have referred my sister to Goldco.
Reviewed Nov. 4, 2022
I had never done a rollover to an IRA before, so I knew very little about the process. The team at Goldco was very helpful and walked me through every step. I contacted them several times with questions and they were very responsive and helpful every time. We completed the process today and I am very pleased with how everything went.
Reviewed Nov. 3, 2022
Friendly and the best customer service I could ask for. Robert and Raphael are always pleasant and ready to answer any questions you may have and very quick to return your phone call. They both are so informative and ready to share any information they have about the precious metals IRA. Such a simple process with a great return and not to mention the 10 percent free silver they give you for working with Goldco.
Reviewed Nov. 3, 2022
My wife and I started this journey with Goldco in early September. I know that Goldco was swamped with business and had to hire more employees (a good thing). My wife's IRA rollover was quicker than mine. The transfer from my IRA to Equity (handles the new IRA) took quite a while. Once that happened, it was pretty fast for David McFarlane to handle the metals purchase. The confirmation call was quick and easy. David had the recommended order ready.
Reviewed Nov. 3, 2022
David Brein was very helpful guiding me through the process of setting up my precious metals IRA. I felt it was important to diversify my investments in today's unsettling times. I look forward to purchasing additional gold and silver from GOLDCO in the future. Thanks David.
Reviewed Nov. 3, 2022
Robert Thomas and David Taylor perfected my experience of doing business with Goldco! Quite some family events happened since my first talking with Robert who diligently followed up with great courtesy and understanding. David Taylor has been extremely patient and provided his invaluable insights on how to choose the precious metal. It is the representatives like them that make Goldco a success in the heated market for precious metals. I consider myself lucky to have worked with both of them!
Reviewed Nov. 3, 2022
Carl Olivero is very knowledgeable and patient with questions asked by this novice. He provided good recommendations based on the past history of gold/silver, present economy and future expectations. Brian was very courteous and prompt with the follow up phone call for confirmation.
Reviewed Nov. 3, 2022
You guys came highly recommended by my big brother. He likes to take care of me and said Goldco would do the same. And he was right. Everything Goldco advertised and said they were going to do they did. I am looking forward to exploring what we can do in the near future.
Reviewed Nov. 3, 2022
I found the staff at Goldco to be very helpful, informative and patient in guiding me through the process of transferring money into a precious metals account. This was my first experience with this and it was a good one.
Reviewed Nov. 3, 2022
Polite people, good information on how much gold and silver to buy. Also which metals can be bought without the government have info about it. This move for me is to protect my wealth against inflation. Thank you for the assistance.
Reviewed Nov. 2, 2022
Goldco seems to be a very reputable company. Only disappointment, and I know the reps are very busy, is I felt like I was being rushed through the process, and that my amount of investment was not as worthy to hold the rep up for questions as the other calls he had coming in. I put him on mute for less than a minute to discuss something with my husband and the rep hung up on me because he had to answer another call. He did text to apologize and said he could call me after hours, but since we were close to the end of our call and I was making a decision for my purchase, I did not think that was very professional.
I am only investing 25,000 to start, and felt like since my purchasing amount was the minimum, that he was frustrated that he had to spend extra time with me and my questions since he might have higher dollar clients to help. Just my observation, but that is why I gave 3 stars. He is nice, and I know he is stressed and busy, but was a frustrating experience on my end. Otherwise, experience was ok.
We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, we would like to find out more about what happened during your experience. Please contact our Customer Care Department at customercare@goldco.com or (855) 472-8494. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed Nov. 2, 2022
Just completed opening my account with Goldco. I have been totally satisfied with their service. Always returned my calls promptly and were very courteous. They were quick to resolve and answer my questions. I also felt they were very knowledgeable about the market. I would recommend this company.
Reviewed Nov. 2, 2022
I'm commenting on my recent purchase. Goldco and its sales associates did an excellent job in my recent purchase. They were very helpful in explaining everything to me. Followed up with correct paperwork and easy instructions to wire my funds to your bank. Followed up with simple questions and confirmed my order. Looking for my safe to store my new coins in.
Reviewed Nov. 1, 2022
Although the process took longer than I was informed it would, I am happy to say it was all processed through and I'm happy with my decision. Carl was very professional and persistent throughout the entire process. He is very knowledgeable with precious metals!
Reviewed Nov. 1, 2022
Thank you for the service. I enjoyed dealing with my representative, David Brein. He answered all my questions and helped with any concerns. David seems very knowledgeable in the area of precious metals. I will definitely recommend GOLDCO if the opportunity arises!
Reviewed Nov. 1, 2022
Being concerned about the direction the economy is headed, I wanted to diversify my retirement savings. Since the Biden administration took office I had lost over 20% of my traditional IRA savings after seeing steady growth before that. The people at Goldco were patient and courteous and encouraged me to ask any question no matter how trivial or insignificant it might have seemed. I don't have much knowledge or experience in finance, having spent my life working extremely long hours for years with the thought that someday maybe I could afford to retire.
Reviewed Nov. 1, 2022
My experience with GOLDCO started off a little rocky, with having trouble getting in touch with my account agent and getting help with the intended transaction. We eventually got more in sync and I'm ultimately very satisfied with the end result. GOLDCO is the top company for precious metal and I would certainly recommend it to anyone.
Reviewed Nov. 1, 2022
My experience with Goldco in rolling my IRA to precious metals was wonderful. Wells & Rad were very knowledgeable and walked me through the whole process. I would highly recommend Goldco to anyone considering investing in precious metals. Thank you so much for a wonderful experience!
Reviewed Nov. 1, 2022
Everyone has been wonderful to work with and it has been a blessing and an easy process!! I would recommend Goldco to anyone who asks me. From the first phone call to finishing the process, it has been amazing. I’m so excited to be able to have some of my savings in precious metals because you never know what is going to happen in this day and age!
Reviewed Oct. 31, 2022
I'm glad I went with Goldco. The reps were knowledgeable, efficient and responsive to my questions and needs. They helped me convert my traditional IRA to precious metals and were there every step of the way. I couldn't have done this without them and highly recommend Goldco!
Reviewed Oct. 31, 2022
I contacted GoldCo to convert a Roth IRA to silver. They quickly responded to web inquiries, but due to tremendous activity, it took a few weeks to get a personal interview to start the transfer rolling. Once the account application paperwork was completed, it took another few weeks for the transfer to occur. I am now waiting on the actual purchase and deposit of the sliver assets. GoldCo is also adding free silver to my account at a value of 10% of my purchase cost. Instant win!
Reviewed Oct. 31, 2022
To GoldCo team, Thank you for your help with my wife and I purchasing physical gold and silver. It looks beautiful. I would recommend friends and family to use your company to invest in precious metals. Thank you again, Daniel
Reviewed Oct. 31, 2022
I am happy to take a moment to share my experience working with Zeve Katz. He is exceptional! He took the time to explain the process, evaluated my goals, my portfolio and helped walked me through the process step by step, etc. He always follows up on a timely basis and has made the process seamless. The other support team members have been great as well with signatures required, summarizing the purchase, etc. I even got a return call when Zeve was on vacation. The customer service is great! I'm so glad I put my trust in GoldCo!
Reviewed Oct. 31, 2022
Goldco has been excellent help in getting me set up with a precious metals IRA. My account executive has been Great keeping me informed and updated. Goldco has made this move very easy for me. With today's economy, it was time to pull my money out of the stock market and get it into a Precious metals account before I lost everything.
Reviewed Oct. 31, 2022
Very happy in moving my IRA to metals with your professionals like Jordan Towers and Carl Oliverio. The purchase was explained very well and follow up made me confident. I would be very happy to recommend your services to my family and friends. Thanks again to your team.
Reviewed Oct. 29, 2022
Sales Rep was very polite and knowledgeable about the gold and silver market. Very helpful to us in making the decisions on how to order the coins that we purchased. Also he explained how they buy back when we decide to sell the coins.
Reviewed Oct. 29, 2022
It seems like it took a long time to get this process going. I started in August, and didn't get the account funded till October and my money coming in was already in cash. I liked the people that I worked with, especially John Vadset. I was happy with everyone that responded to my inquiries. They all were very professional and punctual.
Reviewed Oct. 28, 2022
We spoke with Michael Goldstein who has been with Goldco for 14 years. Answers were clear and he also made some comments that were very helpful to us in getting prepared to move some IRA funds to Gold Company too.
Reviewed Oct. 28, 2022
Was very pleased with how the Goldco company handled our 401k in rolling over into gold and silver. Everyone was very nice and answer our question in a Professional way. They also make sure we understand what they were talking about. Will recommend to family and friends. Thanks.
Reviewed Oct. 28, 2022
Goldco provides exceptional service. They are a well oiled machine. They provide prompt phone calls. They have a knowledgeable and friendly staff. I would recommend Goldco to friends and family or anyone looking for gold and silver. They will send a brochure that you can read in the comfort of your own home.
Reviewed Oct. 28, 2022
Goldco offers a great deal for securing your financial future. Their precious metals IRA was a great option for me in these economically unstable times. This makes me feel better knowing I have some metals that I can use once I get closer to retirement. Thank you Goldco for giving me confidence.
Reviewed Oct. 27, 2022
The over all experience was great! They were very helpful in providing me with the information I needed. They were very professional and I felt comfortable about how they explained everything in detail before I made my personal decision to invest. I had a really knowledgeable agent who also helped me along the way. And because of those qualities, I have to say that I am really pleased with my decision to join this company.
Reviewed Oct. 27, 2022
All members of the IRA process were professional and timely in all matter during the process. From Mike Goldstein to Peyton Bowsher and everyone in the middle, they all stayed in contact and made my metals IRA experience a real joy. No worries through the entire process! Thank you Goldco!
Reviewed Oct. 27, 2022
Thank you to Goldco and their professional representative for flawlessly navigating me through the process of rolling over my 401K to a precious metals IRA. The Account Executives that I worked with were knowledgeable, efficient and reachable for any questions I had. I highly recommend!
Reviewed Oct. 27, 2022
Goldco has provided me with excellent customer service from our initial contact through completion of my IRA Rollover transaction. The employees involved in this process have been very professional and have answered all my questions and concerns. Thank you very much to Reggie Johnson, Travis Currie, Amanda Moore and Melina Florian for the A+ service you have provided me. I will recommend Goldco to friends and family.
Reviewed Oct. 27, 2022
I am very pleased with my experience with Goldco. I was given clear and understandable information and they were very willing to answer any and all my questions. I was never kept in the dark on anything. There was no pressure to purchase and I was treated with respect. I would definitely recommend Goldco to anyone.
Reviewed Oct. 27, 2022
The Goldco staff is very professional and friendly. Despite the overwhelming number of people all trying to buy precious metals, the staff has been very helpful and patient to educate us on types and varieties of purchases available. They stay in constant communication and were even willing to work after hours to help with our purchase. Will definitely be telling our family and friends about Goldco.
Reviewed Oct. 26, 2022
I just received notification of my newly created account. Spoke with Carl O. was outstanding to work with. Not knowing much about Precious Metals and how to go about transferring/moving monies to GoldCo was a frightening thing for me to do at 64 years old. Carl and all of the people at GoldCo helped me along the way for a smooth transfer. Feeling confident that I made the right decision with GoldCo! Thanks for all the awesome help and guidance!
Reviewed Oct. 26, 2022
I am very pleased with my transaction with Goldco. My Account Rep, Robin Hubbard, is the BEST!!!! I've had a great experience working with this company!!!! I will continue to recommend Goldco to all my family and friends!! The best is yet to come!!!!
Reviewed Oct. 26, 2022
GoldCo helped me convert my retirement funds to precious metals, plus they gave me an additional 10% in free silver to sweeten the deal. I found them to be efficient, helpful, and transparent, and I have no regrets. I would, however, caution prospective investors to understand that GoldCo's business is focused on buying and selling premium bullion such as limited edition, collector quality, proof coins rather than common bullion such as bars or rounds. If you are only interested in the melt-value of the precious metals, GoldCo may not be the best choice for you.
With proof quality coins, there is a significant premium at the time of purchase but also a greater opportunity to realize a larger return at the time of sale. I found that the premium that GoldCo charges is competitive to, or better than, anything that I could buy on the open market for a comparable product. Of course, there is always the risk that the world bursts into flames and society as we currently recognize it, is totally dismantled; at which point, melt value might be all you can get, but I suspect that then you'll probably have bigger problems to worry about than the loss of premium. That said, if you were invested in premium bullion and you felt the need to convert to common bullion, GoldCo offers that as an option, note that as with any precious metals dealer, a standard conversion fee will apply.
Reviewed Oct. 26, 2022
Goldco had excellent customer service! Robert explained everything so thoroughly and answered every question I had. Just a great overall experienced and goldco made it super simple process. Very happy!! Thank you so much goldco team for everything. Greatly appreciated.
Reviewed Oct. 26, 2022
Due to the economy and losing bundles in my lifetime IRA accounts I decided to roll a third of my IRA money into precious metals. Goldco made the process easy and were full of knowledge! Very patient with all my questions on how the process works!
Reviewed Oct. 26, 2022
My experience with Goldco was great. Goldco made what can be a difficult process easy. Goldco took extra time and focus to my specific needs and always made me aware of the end to end process and providing next steps along the way.
Reviewed Oct. 26, 2022
Goldco's empirical knowledge and professionalism rapidly built both our confidence and trust. We indeed found the right group to handle our precious metal portfolio and the successful transition into a self-directed IRA account. They made it all so simple. We highly recommend Goldco!
Reviewed Oct. 25, 2022
Once our $ were received (which took a while) things happened quickly. We were able to make our designations and purchase our precious metals for our accounts. Verifications were made quickly and professionally. We really like our Rep, Jace, who was attentive and helpful. Only reason we didn’t go 5 stars is how long it took from our 401k to our new accounts. Not sure who was to blame for that.
Reviewed Oct. 25, 2022
I am new to investing in this medium, my representative was more than helpful and patient with a novice. Everything was explained in detail, step by step. I feel confident in my decision to invest with Goldco. I will definitely be investing again.
Reviewed Oct. 25, 2022
Everyone was very helpful with my decision to invest in Metals. Very glad I decided on Goldco. Excited to work with them, and looking forward to the future. Will be telling my family and friends about Goldco. Thanks Josh for making this an easy transaction.
Reviewed Oct. 25, 2022
Our experience converting equities to precious metals was simple and pain-free. Our advisor (Jace K.) was very helpful and responsive to our questions along the way. When there was a holdup with our original investment firm, Jace went the extra mileage to quickly expedite the transfer.
Reviewed Oct. 24, 2022
I was a little nervous about buying Gold but those who I spoke to were very clear & precise about how a transaction would be done. The information about precious metals gave me insight into why to diversify. The transaction was accurate & didn’t have a hitch from start to finish. I would use them again for sure. Thank you.
Reviewed Oct. 24, 2022
Goldco did a great job of explaining the various metals and benefits of each in investing! We weren't sure who to go with on investing in precious metals but with all the research and our questions answered - Goldco was our choice! Plus the 10% bonus silver was a benefit but good job!
Reviewed Oct. 24, 2022
We visited several times with Darwin Hostelley prior to making our purchase. Darwin is very knowledgeable and explained everything thoroughly answering all of our questions setting our minds at ease. Darwin was prompt and punctual with all of our phone call meetings, always on time. He explained the entire transaction, from the IRA rollover to the purchase of precious metals. We feel comfortable that our purchase of gold and silver was the right thing to do and Darwin was very instrumental in making it all happen in a timely manner. Thank you Darwin and others at Goldco! We appreciate your help.
Reviewed Oct. 22, 2022
Thank you Goldco for all your help from start to finish. From the initial contact to completing my precious metals order things could not have been more helpful. All contacts were timely & professional. When I was told I would get a call on Wednesday at 9:45, I received a call at that time. All callers were friendly, knowledgeable, and helpful. Everyone made sure there were no unanswered questions or concerns before the call was completed. I highly recommend Goldco, it’s by far the easiest 5 stars that I have ever given.
Reviewed Oct. 22, 2022
Michael Goldstien is a wonderful rep for Goldco. He explained everything I needed to know to make decisions and set up my precious metals IRA. I felt comfortable working with him. I look forward to working with him in the future.
Reviewed Oct. 22, 2022
Very pleased with professionalism of Goldco representatives. Always available for questions and updates on account. Highly recommend their service. Will be using them again in the future and look forward to many years of association with them. Representatives are always available and respond quickly.
Reviewed Oct. 21, 2022
I was first hesitant then after speaking to Loretta on several occasions she was able to answer my questions. If she didn't have the answer she would find out and call me back. She was outstanding. Now on the on the time frame was a lot longer than expected several weeks. Now the review is written waiting for the free safe.
Reviewed Oct. 21, 2022
I am a first-time buyer from Goldco and was extremely impressed with their patience and professionalism, I know next to nothing about retirement IRAs and rolling them over. Since regular investments are all over the place these days, I wanted to invest my retirement nest egg into something that was tangible and would most likely go up in value over time. Thank You Mr. Goldstein for you and your team's help. I was impressed with the reputation of Goldco, and I'm glad I went with them. Keep up the excellent work.
Reviewed Oct. 21, 2022
It was wonderful doing business with Goldco. Even though this was a very busy time, Carl and all those working with him were always there to talk with me and help me through each step of the way. I will recommend them to my family and friends. And will continue to use this company in the future with no hesitation.
Reviewed Oct. 21, 2022
I would recommend this company to anyone. They are very responsive and professional. They do exactly what they say. I had a team of 3 people that helped roll my 401K over to gold and silver. They call, text, email you through the whole process. They 3 way called my 401k company to give them all the information so I didn’t have to mess with knowing what to say and how to say it.
Reviewed Oct. 21, 2022
Goldco was the company I chose to do my IRA rollover with. The agent that helped me with my decisions was very helpful and knowledgeable. He explained market metal tendencies along with existing customer order tendencies! This was very helpful in reaching my goals. I plan on being a customer for a number of years! Thank you for a smooth transition!
Reviewed Oct. 20, 2022
This being the first time I have ever purchased any metals the people I spoke to were polite, friendly and professional. All my questions were answered in a manner that I could understand and most of them were answered without even asking them. I felt at ease and felt I was in good hands through the whole processes.
Reviewed Oct. 20, 2022
Happy with whole process. Associates of Goldco were professional and polite. Offered as much information as possible when asking questions. Sent information on the process and what to expect. Contacts were available when needed for follow up questions and had answers to all questions. Very happy with process.
Reviewed Oct. 19, 2022
My Goldco account executive was very attentive and followed up often with me to ensure my new account was created expeditiously, and that I had a thorough understanding of the valuation of the precious metals investments he was handling on my behalf. The process was fairly simple to follow and Goldco handled the transfer of funds with little disruption. Overall, a very good experience thus far.
Reviewed Oct. 19, 2022
My experience that I have had from my first phone call to my last phone call has been 100% professionalism. I will recommend GoldCo to everyone. They will have my business indefinitely. Thank you for making this experience fast and easy.
Reviewed Oct. 18, 2022
The whole process was smooth and efficient. They walked me through every step of the process and answered any questions I had. Top notch experience! Would recommend GOLDCO to all my friends. I have confidence my precious metal IRA will weather the financial upheaval we are now seeing.
Reviewed Oct. 18, 2022
My experience with Goldco and setting up a precious metal IRA was overall good. Everyone was helpful and courteous. The process did take a lot longer than I expected but think it was due to the number of people now wanting to transfer into precious metals. Now I am relieved that it is done.
Reviewed Oct. 18, 2022
This was my first experience buying precious metals. Everyone was extremely patient with me and explained everything through the whole process. They really want to help you get what is best for your investment. I researched many companies and Goldco has the best reputation and ratings.
Reviewed Oct. 18, 2022
The Goldco people are very professional and have made the IRA transfer to Gold/Silver understandable and pretty streamline. Reginold and his team kept me in clear understanding of what I needed to do and when to be ready.
Jeff
Reviewed Oct. 18, 2022
GoldCo was amazing to work with! Very responsive and knowledgeable. I would highly recommend them. They took care of everything and were in contact daily with how things were progressing. My representative took the time to explain in detail his recommendations and answer all my questions. Made the process seamless and worry free. Thank you GoldCo.
Reviewed Oct. 18, 2022
David Winter and David Mcfarlan have been so helpful in the process of rolling our IRA over into precious metals, and most recently in purchasing and storing gold and silver. We felt very comfortable with them and they answered all of our many questions along the way. They followed thru in a timely manner and put us at ease. We will definitely recommend Goldco to others.
Reviewed Oct. 18, 2022
I was impatient to move my 401K out of stock market assets and into precious metals. My contact at Goldco was knowledgeable and patient in explaining my precious metals options. As a newcomer to precious metals I really appreciated this help.
Reviewed Oct. 18, 2022
I heard about Goldco from Phil **. It has been very easy and each person I talked to helped me understand the process and explained everything in detail. I had questions and they answered them. I definitely recommend Goldco to anyone that is concerned about their 401K during these financial upheavals. If you are 59 1/2 years old you can choose to convert your 401K to a self directed IRA and purchase precious metals safely.
Reviewed Oct. 17, 2022
Hi, I am very pleased with the way this process was handled, and I would recommend Goldco to friends of mine in the future. Also Josh was very knowledgeable about how to invest my money with the different types of silver and getting back to me very quickly when I leave a message for him.
Reviewed Oct. 17, 2022
My husband and I transferred IRAs over to a precious metals IRA with Goldco. Our experience was very good. Every person we spoke with was very cordial and helpful and answered any questions we had. We are looking forward to our business relationship with Goldco.
Reviewed Oct. 16, 2022
My overall experience was good. It took longer than expected to rollover my funds, considering how important it is to myself and the company. The representatives were very friendly but did not always return phone calls. Bottom line, the funds got transferred and time will tell if it was a wise investment.
We apologize for the experience you had. As you can see from the 1000s of 5 Star reviews we have, this isn’t how we handle potential customers. If you don’t mind, we would like to find out more about what happened during your experience. Please contact our Customer Care Department at customercare@goldco.com or (855) 472-8494. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed Oct. 15, 2022
Everyone from the first person to the last who helped me set up my account were helpful and very professional. Robin Hubbard went the extra mile. I had many questions and all were answered. I am so thankful that Goldco I provided a way to get some precious metals and save my retirement money.
Reviewed Oct. 15, 2022
This was my 2nd. transaction with Goldco, & just like the very first order I did, it was quick & simple. Joshua was my contact person both times, & he assisted me a great deal to understand how this all works. I greatly appreciated his time & assistance to make sure I was comfortable with my decisions. I have already told about 6 different people about Goldco!!! But for some reason, these individuals seem to think their money will be okay. I did try to reason with them, but they are dead set on keeping their money where it is. Oh well, I guess you can't save everybody! It was great doing business with your company & I will continue to "sell" your company when I can. Thank you Joshua, and thank you Goldco!
Reviewed Oct. 14, 2022
Our due diligence led us to settle on Goldco as the company from which we decided to purched gold and silver. Sean Hannity's recommendation was reassuring however, the way Joshua Hoffman handled our purchase was the key. We found Joshua to be very professional, knowlegable, kind and patient in guiding us through the purchase process. 5 stars to Joshua!
Reviewed Oct. 14, 2022
My experience with GoldCo has been very easy and helpful. They readily answered all my questions as this was all very new to me. They assisted with every step that was necessary to transfer my IRA to their company. Very happy now as I won't lose any more money in the stock market.
Reviewed Oct. 14, 2022
Very Professional & explains right to the point. Oscar has really done a great job in explaining everything to me. Was a little anxious at first, because this is my first time to invest in Gold & Silver with Goldco. Very Reassuring & Courteous. God Bless you all.
Reviewed Oct. 14, 2022
After I shared my reasons and expectations for purchasing from Goldco, your representative clearly explained what my options were and discussed them with me. Thus, I was able to better decide what purchases would meet my criteria. I look forward to receiving my purchases and hope to make other buys now that I have an account set up with you.
Reviewed Oct. 14, 2022
I wasn't sure how the process was going to go but speaking with John made it easy and smooth. He explained the process and let me take my time in starting the process. I am pleased to use Goldco for rolling my 401K to a gold & silver IRA.
Reviewed Oct. 14, 2022
I had a great experience working with Goldco! The people that I worked with were professional, knowledgeable, and friendly. Great customer service. Goldco’s products are the top of the line. I would highly recommend everyone looking to invest in gold or silver Ira to check out Goldco.
Reviewed Oct. 14, 2022
I found everyone to be very professional and extremely helpful. My experience with Goldco so far has been excellent. I would and will recommend Goldco to friends and family. Everyone who I have talked to, that represented Goldco not only was knowledgeable but very attentive to any questions or concerns that I had.
Reviewed Oct. 14, 2022
The ordering process was much easier than leaving this review. My representative answered all my questions and encouraged me to make a decision but did not pressure me. Next time I will mail my check by FedEx since it took over a week for my check to arrive via regular mail. My representative let me know when my check arrived. He told me what coins I was purchasing and explained the rest of the process. It was very easy.
Reviewed Oct. 14, 2022
This was my first major precious metals purchase and went with GOLDCO on referral from a trusted family member. Every person I worked with was knowledgeable, well informed, answered my questions clearly and concisely. Every part of the process was efficient and straightforward.
Reviewed Oct. 14, 2022
Sincerely, Joseph **
Reviewed Oct. 14, 2022
I was referred to Goldco by a good friend. My experience was seamless. My account executive explained things clearly, sent emails to further educate myself on my purchases and I had all the info I needed to move forward. My takeaway for a new customer is just be patient and trust the process. I am pleased so far.
Reviewed Oct. 13, 2022
This is a whole new territory for me but David at Goldco was able to explain everything in a very clear way. I greatly appreciate the promptness and patience of your service! I would recommend this company in the future.
Reviewed Oct. 13, 2022
Lou and all the ones I dealt with were very professional and explained the process well. When they said to expect a call or email, they were right on schedule. Easier process than expected. Received product within a timely. Will be a returning customer.
Reviewed Oct. 13, 2022
Frank, my Sr. Account Representative was very knowledgeable and straightforward with providing information needed to feel comfortable and confident moving forward with my investments. The whole process is easy and timely. I recommend GOLDCO to anyone who is looking to protect their wealth!
Reviewed Oct. 13, 2022
Very pleased with Roland. His professionalism and honesty gave me the reassurance that I was making the right decision. We will see where this move takes me. I just wanted to ensure that our life savings was going to disappear at the hands of evil bankers.
Reviewed Oct. 13, 2022
I would absolutely recommend David Winter. With the HUGE influx of customers, he is always so kind, responded back to me within 1 hour of my calls and texts. He made me feel so comfortable with everything and so reassuring.
Reviewed Oct. 13, 2022
I love working with Josh and the rest of the team at Goldco. He is knowledgeable and so helpful. He is easy to get in touch with by either email and or phone and so responsive to all my needs and questions. They have provided everything they have promised.
Reviewed Oct. 13, 2022
Goldco helped me diversify my overall retirement approach with education, confidence, and overall process communication with professionalism. All my questions were answered quickly and the process was seamless. Precious metals are an unknown for many, but Goldco makes it easy to understand. Thank You!
Reviewed Oct. 13, 2022
Great service and information! I needed to trust someone, and usually am more comfortable meeting in person, face to face in order to make important decisions like purchasing metals for long term investments. Goldco provided trustworthy input in a timely manner. They had immediate answers to my many questions, and I felt like I could trust them totally after having only a few conversations.
Reviewed Oct. 13, 2022
Bought gold and silver coins from Goldco. They provided great customer service. They are very thorough and explained every step of the process. They made the purchase easy and safe. I will definitely purchase again from Goldco. I worked with David and he was outstanding. He was always there for me if I had a question.
Reviewed Oct. 13, 2022
I was referred to Goldco to discuss investing with Precious Metals and the whole experience was great! All my questions were answered and all my phone calls were returned in a timely and professional manner, I will recommend Goldco to everyone without hesitation!
Reviewed Oct. 13, 2022
From the first phone call to working with David Brien has been a very good experience. Actually everyone I have spoken to was very helpful. I liquidated one account totally from stocks and my retirement IRA to purchase precious metals. I am glad I did as I would have lost much more than I have. The stock market is a blood bath and will not return until we get some sanity back in control of our government. The fiat dollar is worthless as well. Glad to have much of my retirement savings in a precious metals IRA where the current administration cannot destroy the value. Thanks Goldco.
Reviewed Oct. 13, 2022
I have been fortunate to have Ryan as my Goldco representative!!! He is EXCEPTIONAL!!!! I have researched owning a precious metals IRA for over a year. It was a scary event for a former stock broker, which I was for over 20 years. Ryan made the transactions sooo easy and I am ELATED!!
Reviewed Oct. 13, 2022
I couldn't be more delighted with my decision to move my IRA to Goldco. My sense of security has increased immensely! My account representative Ryan Poston, is very professional, knowledgeable, and was especially responsive to my every need! Very happy to be with such a distinguished company!
Reviewed Oct. 12, 2022
I just finished converting my conventional IRA to one backed by precious metals. Everyone I spoke with was very helpful and made it a painless process. I would highly recommend Goldco if you are looking to convert to precious metals.
Reviewed Oct. 12, 2022
This was a great experience. Thanks so very much. Did not realize it would be so easy. Thanks for your help. I recommend it to anyone and everyone. Again it was very easy and recommend you to try it today, do not wait like I did.
Reviewed Oct. 12, 2022
Working with all those involved each and everyone were courteous and helpful! Carl, Brian, Robert and Simone answered all my questions and made the transaction a breeze! Carl was my main contact and was very helpful even after being subjected to Ian, the most recent hurricane.
Reviewed Oct. 12, 2022
Dealing with Goldco has been a pleasant and informative experience. All personnel have been cordial and helpful, especially Ryan Poston. He constantly stays in touch and is always available. But, mostly he is very thorough, knowledgeable and informative. I am thrilled to have him as my account manager.
Reviewed Oct. 12, 2022
It has been great working with Goldco, they have been very helpful explaining the process, also they have very responsive to phone calls, text messages and emails. Overall a great experience and would recommend this company to my friends and family.
Reviewed Oct. 12, 2022
Moved IRA to Goldco as I kept losing money in my IRA Retirement account. Happy to have my money in precious metals instead of the stock market. Would recommend Goldco to my friends so they can keep from losing their retirement with the stock market crash.
Reviewed Oct. 11, 2022
I have had a wonderful experience with Robin Hubbard. He has made this process easy and efficient. He had some challenges having to work with my previous IRA company who didn't seem to be helpful at all in the process. I am thrilled to have protected my retirement funds with Gold Co. Thanks for everything!
Reviewed Oct. 11, 2022
Personnel were very professional in describing procedures and what was involved in this purchase. I would highly recommend them to my friends and relatives. It gives me a good feeling I have secured this for my kids and grandkids. In the near future if able I will be checking out other options for other precious metals. In these uncertain times it is good to know that they have good people out there helping people like me make sound choices in life.
Reviewed Oct. 11, 2022
We needed to diversify our IRA to precious metals and Goldco was extremely helpful. The team was very knowledgeable and answered all our questions. I will be recommending your company to my friends and family seeking to invest in precious metals.
Reviewed Oct. 10, 2022
I wanted to protect my retirement investments and decided to convert to precious metals. John at Goldco made it an easy process and now my 401k is converted to a Gold and Silver backed IRA. Thank you for all the help during a challenging economic time.
Reviewed Oct. 10, 2022
I was very pleased with the customer service I received! They also responded back to me in a very timely manner! Although I realize they are not a financial planning company they did help with pertinent information that helped this first time buyer feel confident in the process! Thanks Goldco!!
Reviewed Oct. 10, 2022
I was referred to GoldCo by a trusted friend. I understand why my friend recommended GoldCo. They are wonderful and make sure you are satisfied with the transaction. I had to get clarification on my order and GoldCo was most helpful. Precious Metal investments can be daunting to the inexperienced. Don't let that deter you! Give GoldCo a call. They will take care of you!
Reviewed Oct. 8, 2022
My wife and I were quite pleased with our experience with GOLDCO and the reps who helped us to roll over her traditional IRA to a precious metals IRA account and to set up a separate joint gold/silver account. Loretta and John were attentive to our needs and very prompt when responding to our questions and wishes. We are glad we will have the same team going forward doing business with GOLDCO. Loretta was great getting the necessary paperwork to us and following up with our many questions. John was terrific explaining the purchasing process, the relative values of precious metals, and the most advantageous allocation of resources. We highly recommend GOLDCO to anyone seeking to invest in precious metals.
Reviewed Oct. 7, 2022
GoldCo would not provide written initial investment fees. They provided annual fees, which was contradicted between two employees. They would not confirm or reject the amount of fees I figured according to the numbers I was given. I asked at least four times for all fee amounts to be emailed and they refused - even by a supervisor. NOT A REPUTABLE COMPANY!! This should be against the law not to provide fees in writing.
Reviewed Oct. 7, 2022
At first, everything was great but then was a bit bumpy with no return calls and follow through. However, our representative has worked hard the last two days trying to make amends and has been much more responsive. Appreciate that. He is very personable and friendly. Overall, our experience was decent. I know the staff is real busy so I can appreciate delays. Again, we got things accomplished. He was very polite and answered our questions.
Reviewed Oct. 7, 2022
We moved our IRA TO A GOLD BACKED IRA to get out of the stock market. We received a 10% bonus in silver which helped offset our losses in the stock market. Each person we had contact with were highly professional. Tony our personal representative answered all my questions and concerns.
Reviewed Oct. 6, 2022
Lou Amaya, always was responsive to my texts and email. He was patient and willing to explain everything to me. He followed through in a timely manner. I never felt that he was impatient with me. It is my first time buying metals and I needed a lot of reassurance. I never felt like he was trying to pressure me.
Reviewed Oct. 6, 2022
I received very professional help with my gold and silver purchases. Everyone I spoke to was friendly and very knowledgeable. I have great confidence in Goldco handling my retirement account. The extra silver bonus was a nice plus to my account.
Reviewed Oct. 5, 2022
This was a wonderful experience working with Arthur Schwartz from Goldco. He answered all my questions and made the whole process of setting up my Gold IRA very comfortable. I would highly recommend to anyone interested in opening a Gold IRA to use Goldco.
Reviewed Oct. 5, 2022
My experience with Goldco representatives was great. Everyone I spoke to put my mind at ease. I loved dealing with Oscar Avilles. He took all the time that was required to answer all my questions and address any concerns I had. The only thing that kept me from rating a 5-star experience, is the premium prices compared to the real price of each coin was extremely high. I also understand because of the high demand at this time, it was warranted.
Reviewed Oct. 5, 2022
With all of the Representatives I've been in contact with at Goldco over the past 6 weeks, every person was professional, personable, friendly, efficient and very helpful in getting my IRA monies rolled over to precious metals. I am confident about the move I made and am grateful for the entire team that walked me through it! What a relief knowing my investment is solid!! Thank you, Goldco!
Reviewed Oct. 5, 2022
So glad I was finally able to get my silver and gold backed IRA set up and learn more in the process! Sal and David were both very helpful in the process. I'm looking forward to watching the growth with my account!
Reviewed Oct. 5, 2022
Thank you for helping me feel completely confident and secure in my decisions regarding purchasing metals. I am extremely pleased with the time and care provided by Goldco to me in helping me venture into unknown territory. I am very grateful.
Reviewed Oct. 4, 2022
All the persons dealing with my account were of the up-most professionals. I like the faith portion of your company--- it is nice to have someone say GOD BLESS YOU. The entire team on my account was in total harmony to make sure that all issues with my account were addressed and in a timely matter. THANKS for your effort on dealing with my account. GOD BLESS.
Reviewed Oct. 4, 2022
I called in to set up a self directed IRA account. The set up was prompt with required forms sent FedEx. After the funding of the account, it was very easy to purchase gold/silver to be kept in my account. The only negative is that they are very busy and did not call at appointed time. That should normally not be a problem, but I am leaving the country in two days and wanted to get this settled. Also, there was static on the phone lines which made it necessary for the agent to repeat the information. Those are minor annoyances compared to dealing with some other brokerages.
Reviewed Oct. 4, 2022
Not pleased! Rep was slow, didn't seem to care, too laid back and disengaged. Process took way too long and stalled over several weekends while metal pricing rose. To be one of the top Gold IRA companies, the website is antiquated and makes the company look bad. The website needs updating and overhauling. You can't see live inventory, current pricing, current gold and silver market pricing, etc. like competitive companies. Offer of 10% in free silver is bogus! I just don't have a good feeling about GoldCo. Maybe it's just the rep, but I'm not pleased. Rep didn't communicate well, on day of coin purchase, we had appt for 10am but rep didn't call until 2 hrs later after we had to call GoldCo to complain.
We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A manager has already or will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed Oct. 1, 2022
We have been thinking for a while that we want our 401K’s in God's economy, which is precious metals, iof vs a volatile market invested in companies that have no integrity. David and the other staff members did an excellent job explaining our options as well as the advantages. So glad we did this!!!
Reviewed Oct. 1, 2022
Goldco came highly recommended by several individuals. They were knowledgeable, quick and professional..I would recommend Goldco when looking to get into a market that is more stable than the stock market at this time. The transfer to self directed IRA was easier than I thought.
Reviewed Oct. 1, 2022
Darwin Hostelley was very nice, and very helpful in getting my inherited IRA companies to cooperate and let Goldco invest my funds. He was informative and respected my wishes. I have one concern that I haven’t received my summary yet, but the transaction did happen late on a Friday afternoon. Thank you Goldco!
Reviewed Oct. 1, 2022
I was a new customer to Goldco and wasn't sure how everything worked. I talked with Ben and he answered all my questions and explained how the process works. I got my account set up and paperwork done with ease. Goldco reps made everything a breeze. Once my money was transferred buying the precious metals was easy to do with Goldco. I would highly recommend Goldco. Did I also mention I got free silver with my order!!!
Reviewed Oct. 1, 2022
John Vadset was great in helping me transfer my IRAs into physical Gold and Silver. He helped me see the value and tax incentives of my investment. He was very personable and a joy to work with. I recommend using Gold Co as an alternative to the stock market.
Reviewed Sept. 30, 2022
I am excited that I can use the last of my IRA and put my money where it will be safe. I heard from a friend that I should invest at Goldco they are a good company. She was right they are very professional and also very kind.. They are open and helpful. Now that I know my money is safe I can rest easy.
Reviewed Sept. 30, 2022
As a newbie to precious metals I was a little nervous at first, but I contacted Goldco and they put my mind at ease. I am very impressed with the quick responses, and the knowledge they have to guide you in the process. I am thankful for the help of the account staff, and I highly recommend Goldco whether you're a first time buyer, or a seasoned investor.
Reviewed Sept. 30, 2022
They explained everything and answered all my questions. They are very transparent and trustworthy. I am very fortunate to have found them. I already recommended GoldCo to others
Reviewed Sept. 30, 2022
These guys are very friendly and helpful! Top notch customer service and will be recommending to friends and family. I intend to be a customer for life. In these crazy economic conditions it's nice to have a like minded partner.
Reviewed Sept. 30, 2022
Goldco representatives were extremely helpful in setting up my account. They explained the various precious metals they have available and which ones would be best to appreciate in my IRA. I will highly recommend Goldco to my friends, co-workers and family.
Reviewed Sept. 30, 2022
I had the best customer service during the whole time working with the staff. Joshua was patient and understanding. They were able to fit me in earlier even though they were swamped. Also helped me understand the process and steps that needed to be taken. Fantastic people and Company, I highly recommend them.
Reviewed Sept. 30, 2022
Michael Goldstien and Loretta Heystek answered my questions and were very helpful with my 401K rollover. I would recommend GoldCo to anyone. The only concern that I had with the transaction was that I thought that Michael would contact me before actually making my purchases, but I am satisfied with the way that my money was distributed.
Reviewed Sept. 30, 2022
Rolling over a retirement fund into GOLDCO was very easy! All of the people there are very knowledgeable on gold and silver and explained everything from start to finish! The future is definitely precious metals, NOT the stock market for investing if you do your research!!! NOW is THE TIME to get ahold of them and YES! They ARE a legitimate company if you have any doubts. We did our “due diligence” on researching them
Reviewed Sept. 30, 2022
It was a wonderful experience working with each of the GoldCo representatives. The free booklet, “Protecting Wealth, the essential guide to financial security,” provided valuable insight into precious metals of which I was unaware. The main GoldCo representative working with me provided a deeper understanding of the precious metals market, the diversity of investment options in the market, and the returns on such options. For example, he explained the unique distribution benefit of a precious metal IRA, the difference between public and private bullion assets (common vs premium), and the idea behind the CUSIP identification. He made the whole process of setting up the precious metals IRA account, the rolling over of the funds into this account, and the purchasing of the precious metals a seamless and easy endeavor. I would recommend this company to anyone who wants to diversify their investment portfolio.
Reviewed Sept. 30, 2022
My experience with John Vadset and the GoldCo team has been very professional and pleasant. They have went the extra mile to make sure that I am fully satisfied and I feel at ease knowing that our investments are safe and being looked after by them. I have already recommended them to some Family and friends and will continue to do so. Thank You Goldco
Reviewed Sept. 30, 2022
Thank you all for your excellent customer service today. Ryan Poston, thank you for your honesty, professionalism, and guidance with my new IRA account. I am happy that I will have you as my representative and advocate along my journey with Goldco.
Reviewed Sept. 30, 2022
Stan Smith and David McFarland have been tremendously helpful during difficult surge of business in uncertain markets. They were patient and diligent in getting rollover transfers despite footdragging by banks. Good tax and investment counsel on PM purchases thereafter and updating valuations monthly or as requested.
Reviewed Sept. 30, 2022
Goldco was very helpful and efficient when I contacted them to arrange a rollover of my 401k from stocks to precious metals. They answered all my questions and made the process effortless. So glad I made the decision to go with Goldco.
Reviewed Sept. 29, 2022
My experience was exceptional! Carl was on top of his game to keeping in contact with me while waiting for my funds to be transferred and processed. He explained everything to me so I could make the best decisions on how to handle my purchases. He called when he said he would and kept all appointments. Very good experience overall.
Reviewed Sept. 29, 2022
GoldCO made the opening of a precious metals IRA very easy. From start to finish, my account manager walked me through the different steps needed to open an account, transfer funds, and purchase the metals. We had it done in about 2 weeks from start to finish.
Reviewed Sept. 29, 2022
GOLDCO has been remarkable from the beginning of my transaction. My representative answered all my questions, has contacted me multiple times with a progress report, and has been honest, knowledgeable, friendly, and encouraging throughout the entire process. I would highly recommend GOLDCO to anyone wanting to back their investments with precious metals. It is refreshing to have such a wonderful experience while learning and understanding precious metals. Thanks GOLDCO!
Reviewed Sept. 29, 2022
I have been contemplating investing in gold and silver for some time. When I contacted GoldCo, I received a prompt response. The entire staff that I have spoken to have been totally professional, patient, and have answered all my questions. I will highly recommend this company to my friends and family.
Reviewed Sept. 28, 2022
I believe the products are the best and at an exceptional price. I feel my investments are safe and well taken care of. The staff at Goldco are very polite. They are responsive to your questions and concerns. I will recommend Goldco to friends and family.
Reviewed Sept. 28, 2022
Moving to a self-directed metals IRA was big decision for me and one which came with some trepidation. Goldco did not pressure me or push me to any decision, and the team made everything easy and stress free. Glad I chose GOLDCO.
Reviewed Sept. 28, 2022
Goldco was very simple to do. The staff was friendly and very helpful,also knowledgeable. Feel very good about investing with Goldco for me and my family’s future. I will definitely be recommending more friends and co-workers to Goldco. They make it convenient and work around your busy schedule
Goldco Company Information
- Company Name:
- Goldco
- Address:
- 24025 Park Sorrento, Suite 210
- City:
- Calabasas
- State/Province:
- CA
- Postal Code:
- 91302
- Country:
- United States
- Website:
- goldco.com
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