
Goldco Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Goldco
Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.
Visit goldco.com- Wide range of retirement diversification products
- Guaranteed buyback
- Doesn't publish fees online
Goldco Reviews
Filter by Rating
- (1,626)
- (145)
- (35)
- (17)
- (30)
Popular Mentions
- 4,947,670 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,947,670 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 17, 2023
Chaotic, stressful and unpleasant. The paperwork provided to transfer funds was incomplete. I inquired numerous times but received incorrect answers that resulted in an unnecessary delay plus a last minute run to the bank.This was a new experience but I was given the reassurance & expectation that at the time of metal selection, I would receive patience and a useful degree of expert guidance.But shockingly, much needed questions and clarifications were met with a great deal of agitation. I do not recommend this company for those without a very firm understanding of PMs; have an expectation of receiving pleasant and respectful help; or want to feel confident about their transaction.
Reviewed April 17, 2023
Today I made my 2022 tax year contribution to my Goldco account. Everything went smoothly. After mailing in my 2022 tax year contribution, marked for the tax year 2022, I periodically checked my Equity account. Today I confirmed the amount I sent was posted as pending. I then established contact with my Goldco representative and was assisted with the transaction.
Reviewed April 15, 2023
Michael Hall was fríendly and helpful. He was even patient with me, when the phone kept hanging up on him. We were playing phone tag for a while. He explained the Gold and Silver to me, that I even understood. So, overall, I had a great experience.
Reviewed April 14, 2023
A few phone calls and emails led to a purchase of some precious metals. The folks at Goldco were prompt, knowledgeable and accurate with answers to my questions and processed my order promptly. The personnel that I dealt with were a pleasure to work with. I feel that I made the right choice reaching out to Goldco.
Reviewed April 14, 2023
To whom it may concern, I recently purchased some gold and silver coins from GoldCo and I couldn’t be happier with the service I received. The team, especially Darwin, was incredibly knowledgeable and helpful throughout the entire process. He took the time to answer all of my questions and made sure that I understood all of my options before making a final decision. Not only was the service top-notch, but the quality of the coins I received was outstanding as well. I am elated at the outcome of my purchase and feel confident that I have made a wise investment for generational wealth. Overall, I would highly recommend this company to anyone in the market for precious metals. Their commitment to customer satisfaction and wealth preservation is unparalleled. Thank you for an incredible experience!
Reviewed April 14, 2023
Thus far, I have been pleased with the customer service..I am happy with my senior account executive, and I believe the company has a robust infrastructure regarding the entire process which instills confidence. I just completed my second order, and presuming everything continues to go well, I hope to continue to interface with this company for any subsequent precious metals purchasing.
Reviewed April 14, 2023
Transferring my IRA to GoldCo was easy. Dealing with them gave me confidence in their ability and willingness to serve me. Will continue to purchase metals from them. And their prices are very competitive. I also purchased some metals for them to send to me outside of my IRA so I would have them in hand. Thanks GoldCo.
Reviewed April 14, 2023
Logan and Carl were very professional and took the time to go over every aspect of the transfer with me. It made the whole process smooth and I greatly appreciated them. They also did exactly what they said they would do and their follow through was excellent. I would highly recommend this company to anyone. Great experience!
Reviewed April 14, 2023
Rolled over 401k to qualified account. First time investor in precious metals. Staff at Goldco was very helpful in the educational process of my purchase. The staff at Equity Fund Trust was also very helpful in the in the process of setting up the rollover transfer.
Reviewed April 14, 2023
I love Goldco! Amazing company with amazing people. Tony & Logan were outstanding! They answered every question, returned every call, & guided me through my 401k transfer. You’re not just a number at Goldco, and you get individual treatment & attention. They know who you are when you call! Goldco explained everything in great detail with exceptional knowledge. Superior company! Thank you Goldco!
Reviewed April 14, 2023
Very nice and professional all members of the Goldco team, easy process converting dollars to gold and silver. Storage fees are reasonable, Lou was knowledgeable and explained the different products and processes well. First time dealing with Gold and Silver but I feel confident that Goldco is the right choice.
Reviewed April 13, 2023
Everyone has been great to work with. Michael Hall is amazing, he was very thorough, answered all my questions and has great energy and enthusiasm. Michael has a very good vibe and I have recommended GoldCo to my whole entire family. Thank you Santa Surfing for introducing me to GoldCo!
Reviewed April 13, 2023
GoldCo staff are so easy to work with and each of them provide excellent customer service every time I need to make a transaction. They call when they say they will and follow-up afterwards to make sure all my questions are answered. Thank you!
Reviewed April 13, 2023
This company is a plus. The account executive guided me through the whole process and educated me on many details pertaining to precious metal investing. I would recommend Goldco to anyone who don't want to take a chance with their retirement savings.
Reviewed April 13, 2023
I just placed my order with Lou this morning. He is extremely professional and knowledgeable. He guided me through the process by thoroughly explaining my options. Thank you Lou! I also have to give a shout out to Allison who I spoke with to transition my IRA to GoldCo. There are several options out there to go with to roll over your IRA/401K. I highly recommend GoldCo!
Reviewed April 13, 2023
They all did a great job. They all made the transaction easy. From the first contact the information given was exactly what I was looking for. I would recommend to everyone who would like to diversify their investment portfolio. Thank you all!
Reviewed April 13, 2023
Goldco employees were very friendly and helpful when making my purchase of precious metals. Their account executive was very knowledgeable and answered all my questions. After my decision of what I wanted to purchase the response time was and very quick with confirmation of my order. Thank You Goldco
Reviewed April 13, 2023
Overall the experience has been good. I am a first time precious metals purchaser. Josh was patient with my questions and provided information to aid me in making an informed purchase decision. All staff I have interacted with have been professional and helpful. Looking forward to doing more business in the future.
Reviewed April 12, 2023
We were looking to roll over our 401K into a precious metal IRA. We chose GoldCo from a recommendation by Shari Raye on her podcast link, **. Upon filling out the information online, we were immediately called, by a very pleasant person, to discuss our plans. We were connected to Robert, who became our account executive, and he informed us about GoldCo, and the process of rolling over our 401K into a precious metal Traditional IRA. Robert was so courteous, patient, informative and helpful. He made the process go smoothly, kept in touch with us and guided us through all the paperwork and procedures. We really liked how everyone at GoldCo was extremely courteous and helpful. We felt relaxed and confident dealing with GoldCo and our investment with them. We are even using GoldCo with more investment of purchasing precious metals with our savings. Thank you to Robert and GoldCo for making the process smooth & easy.
Reviewed April 12, 2023
My experience with Goldco was great. The representatives were very knowledgeable and friendly and easy to work with. They answered all our questions and were very knowledgeable in the process, making us feel very comfortable. I would highly recommend them.
Reviewed April 12, 2023
Very courteous and very experienced staff. I had an excellent experience transferring monies from my 401K to my GoldCo account twice now - transferred from two different 401K accounts. Highly recommend this team to anyone wanting to open a new account and getting into the precious metals market.
Reviewed April 12, 2023
I was provided support and information regarding purchasing precious metals by Brett Gayer and Robert Morelock. Both were very professional and helpful; I appreciate that. I’m pleased and will recommend this service.
Reviewed April 12, 2023
I rolled an IRA over to Goldco. Mike Stone And Peyton Bowsher were extremely helpful and professional. Whenever contacting Goldco I received prompt attention. Kept me very informed along the process. Very accessible if I had questions. If I left a message I received a call back very quickly. Highly recommend this company.
Reviewed April 12, 2023
Talking first to Ryan Schmitt from Goldco after we seen your ad. He explained everything about the silver & Gold and he was very good about explaining everything. Then we had Amanda call to get my 401K transferred to the Roth IRA. She was very nice and explained everything also. I had a good experience with Goldco and I will tell my family and friends so they can call GoldCo also. I give Ryan and the colleagues a 5 star…
Reviewed April 12, 2023
The team at Goldco was very knowledgeable and helpful. They walked me through the entire process and made the transfer so easy! They were wonderful! And the process took less than 2 weeks! I highly recommend them if you’re looking to turn over your retirement and invest in gold and silver.
Reviewed April 11, 2023
It couldn't have been easier to set up my IRA rollover. I have to give a shout out to the Goldco team that helped me, Margaret, Jennifer, Carl, Logan, and Salma. All my questions and any follow up questions were promptly answered. Above all, their patience made me feel at ease through the process. At no time did I feel rushed or pressured. Carl, thanks for answering the same question more than once so I felt comfortable with my decisions.
Reviewed April 11, 2023
Rolling over my market driven 401K into a precious metals IRA was the easiest experience I could have dreamed of through Goldco! Their knowledgeable and professional staff was extremely responsive and informative explaining everything to me which made this transaction so stress free and simple. They completed the rollover within 1 week start to finish. I am so happy with this experience and recommend everyone with a retirement account in the stock market get with Goldco to secure your savings with precious metals NOW!
Reviewed April 11, 2023
Hats off to Sal and David.... First time setting up a self directed IRA and purchasing precious metals. They were very informative and made the whole process a breeze. Now we need the metals market to run... Thanks again and I look forward to more transactions down the road. ,
Reviewed April 11, 2023
Your people were very knowledgeable and helpful. Was able to transfer 401k easily. I am also going to purchase some metals to have at home for emergency. The agent had recommendations if I wanted them and was knowledgeable. I would recommend ya'll.
Reviewed April 11, 2023
I was contacted in a timely manner. I gave my opinion on what I thought I should do. I was given options and a promise to get back with me the same day on what my options were. I received a call back within a couple hours. I thought the options were satisfactory and I made my choice. I received my confirmation call shortly after and my email filing the call. My experience was quick and simple making it a very pleasant experience. Thanks.
Reviewed April 10, 2023
The folks at Goldco are very good at what they do and will get you thru the process of purchasing your precious metals quickly. They answered all my questions I had but like any investment you are always the one at risk.
Reviewed April 10, 2023
I’m well pleased with my Goldco experience. Top notch, knowledgeable & professional personnel helped to guide me through the process of rolling over my stock market IRA to a precious metals IRA. Although my company IRA plan limited my ability to rollover my entire desired rollover amount into a newly created Equity acct, Edward Magana from Goldco as per my concurrence, is investing those funds received into my Equity account into a silver purchase. I am happy with my decision to invest in precious metals. I plan to retire this summer and will definitely call Goldco & roll over my remaining IRA balance into precious metals. Many thanks to Whitney & Edward for their expertise in guiding me through this entire process.
Doris D.
Reviewed April 7, 2023
Alex and David Taylor from day one acted expediently walking me thru the purchase process. Considering the company's 300% growth spurt in recent days, I would have expected problems. I was pleasantly surprised everyone was great and worked together for the good of both company and customer!
Reviewed April 7, 2023
This is my second IRA rollover. The first was in the fall of 2022. Not having done this in the past, I wanted to "test the waters." Michael Goldstein was extremely pleasant and walked me through the process for both rollovers. He answered all of my questions and put me at ease. I highly recommend Goldco to anyone wanting to invest their hard earned money into precious metals. I have no regrets and feel much better having my IRAs invested in precious metals than in the stock market!
Reviewed April 7, 2023
Goldco has been great to work with. They are very patience with their customers and kind. This has been a good company to work with. I would receive using this company if you are thinking about swapping your IRA to metals.
Reviewed April 7, 2023
Everyone that I spoke to over the phone or via email or text was very knowledgeable and very kind during this process, which can be stressful when dealing with your retirement savings. All of my questions were answered and they made me feel comfortable. Kudos to Timothy, David and the others who helped me. I also recommended Goldco to my sister who transferred her IRA as well. Thank you.
Reviewed April 7, 2023
Goldco quickly and efficiently helped me rollover my three retirement IRA accounts into one precious metals IRA. Thorough explanations were provided throughout the process. Goldco representatives were timely and responsive to my inquiries. I would recommend Goldco to others wishing to diversify their portfolios.
Reviewed April 7, 2023
My experience with Goldco was exceptional! The people I dealt with were very professional through the entire process and David ** in particular was extremely helpful! David’s customer service was outstanding! I highly recommend Goldco and David!! Do not hesitate to trust Goldco!
Reviewed April 7, 2023
Great service and great people!! The patient customer service people was fantastic! All my questions were answered with confidence!! I would recommend this company to anyone that wants to save their wealth! Very impressed with knowledge of the precious metals market!!Thank you so much!!
Reviewed April 7, 2023
My Goldco representative, Arthur, and the customer service when I reached out to my Equity companies were both very helpful and clear. I would have given even five stars, but there was a delay of a couple of weeks on getting the money transferred from my Previous account over to this company. And it was not clear on which end there was the hangup. But I am glad to have purchased when I purchased.
Reviewed April 7, 2023
My entire experience with Goldco was absolutely incredible, super professional and easier than I actually expected. When I first contacted them, I had questions. They answered at our scheduled time. Then I wanted a week to think about things still. They called me back after a week and even asked if I still wanted to think about the process. There was no pressure. They helped me roll over my 401K. I feel very at peace with this whole process. I can't recommend them enough. They have very knowledgeable and courteous employees. This was an awesome experience.
Reviewed April 6, 2023
Goldco explained and helped me through the whole process, Not experienced in investing, They explained the benefits, risks involved in investing. It was educational and it made me feel confident on my investments. Pretty knowledgeable staff with the people I talked with. Would highly recommend.
Reviewed April 6, 2023
I was very pleased with everything that I experienced throughout my transfer of funds. The staff I worked with were knowledgeable, respectful and easy to deal with understand. They always took the time to be polite and make sure that I was comfortable the me dealings.
Reviewed April 6, 2023
Josh Leslie was amazing and so helpful and knowledgeable! I appreciate Josh’s professionalism and trust he built. Thank you Goldco for all the safety you have given me in such an unsettling and scary time. I can rest better at night as a single mom of four children.
Reviewed April 5, 2023
What a great experience. Darwin talked me through every detail and answered all of my questions. I’m new to all of this so I had quite a few. I then talked to Justin and he, too, was awesome and confirmed all my information. I would recommend to anyone.
Reviewed April 5, 2023
I was very pleased with my IRA rollover to Goldco, the folks made this process relatively painless. Goldco staff walked me through each step, were very knowledgeable of products, and answered all questions that I had. I look forward to future interactions. Great job!
Reviewed April 5, 2023
Mr Walter Dombroski is excellent. He is friendly, extremely knowledgeable and has done extensive research that clearly helped me with my decisions. His experience is 5 Star! Ms. Donella Shahbazian was also marvelous. She explained everything clearly and my order confirmation was very smooth. Both great employees!
Reviewed April 5, 2023
Very efficient company to work with! Walked me step by step with great patience, to rollover my 401k into Gold IRA. When I called to set up a consultation, I left a message, they called me back the same day. They set up my appointment quickly and made this an easy process. Would recommend this company for future retirement!
Reviewed April 5, 2023
Working with Goldco, specifically Michael and Albert made this transaction a breeze. We put off purchasing gold and silver due to a lack of knowledge on our part. You avoid what you fear and what you do not know. This was a wonderful experience and we wish we would have acted earlier.
Reviewed April 5, 2023
The employees are exceptional at explaining the process. Every question was answered in the process of obtaining a gold and silver portfolio. Ryan Schmidt helped me through the process because this was all a new experience for me and he helped explain how it works. The only hang up that I experienced was awaiting the money transfer from my traditional IRA account to make it to them. It was sent in the US mail instead of a wire transfer.
Reviewed April 5, 2023
I'm so thankful for GoldCo. I feel so safe to be with them. I have never done this before and GoldCo made me feel so comfortable. I did ask lots of questions, and Carl (with GoldCo) help me to understand everything. Thank you again
Reviewed April 4, 2023
My first contact was with Roland. Fantastic guy! Very informative and helpful. I was referred by Jovan Pulitzer. With Jovan's referral, I knew this was the place for me to make sure a large portion of my retirement will be safe in the foreseeable future. Today I had the pleasure of speaking with Carl? I can't remember if it was Carl. But he was very informative. Explained it all out clearly for me. Jovan said for me to research so I did and I was able to follow what Carl was telling me. I was even lucky enough to get the turtle coins I was hoping to get. I look forward to a long and lasting relationship with GoldCo
Reviewed April 3, 2023
High inflation and the shrinking dollar had me very concerned about my 403b retirement plan at work. A coworker told me about her pleasant experience with transferring her 403b to a Goldco precious metals IRA. I decided to call Goldco. Kenny and Carl made the transition smooth as silk by guiding me through the transfer of funds and purchase of my precious metal coins. It actually was stress free doing business with the professionals at Goldco. And I have no more worries about losing money that was in my 403b. Thanks, Goldco.
Reviewed April 3, 2023
We discussed my initial purchase of gold and silver. I had one question which was referred to Oscar Aviles. He answered me leaving me with no concerns. I understand that I will receive the invoice shortly via email. I was very satisfied.
Reviewed April 3, 2023
My experiences with GOLDCO have been very good. I ordered minerals from GOLDCO last year and the salesman, was very helpful explaining to me the different options I had. I just entered 2 additional orders this week and my salesperson was very knowledgeable and helpful. Also, the follow-up staff was pleasant and helpful in processing my order. I would recommend GOLDCO to my friends.
Reviewed April 3, 2023
I recently rolled over my 457(b) retirement account into a precious metals IRA with GoldCo. The experience was quick and painless and I now have the peace of mind knowing that my hard earned retirement monies are now safe!!! I highly recommend them! Thanks GoldCo.
Reviewed April 2, 2023
I was somewhat apprehensive with my transaction as this was my first precious metals purchase. Ryan, Conner and Allison helped me through the process and put my mind at ease. They were professional, well informed and made the entire transaction seamless.
Reviewed April 1, 2023
It was a good experience w/Frank Perlaom Harvat, Michael and Brooke. I know 'very little' about precious metals and would like to learn more about how to stay engaged with value and buying, selling, and other options that may be available to me! I believe precious metals are a good investment, especially in today's investment options. Any addition information would be appreciated. Tom **.
Reviewed April 1, 2023
These people are very friendly and go to the max at helping you get and set up my IRA account. I couldn’t be more pleased with my service especially Ben ** and Deborah **. Would definitely recommend Goldco to everyone. They all get 5 stars for a great experience.
Reviewed April 1, 2023
Very friendly staff to work with. They are very knowledgeable in precious metals and made my IRA transition easy. They are also very prompt in calling back. They worked very hard to make sure that I understood everything that we were doing with my investment.
Reviewed April 1, 2023
It has been a busy time for investment companies so I am thankful that time was given to me by Goldco to help me purchase my precious metals and take the time to explain this type of investment that I was unfamiliar with. I thank my representative, Lou Amaya, for being patient and taking the time to help me understand the investment I was making as a first-time precious metal investor. Thank you Goldco for helping me to secure my hard-earned retirement funds.
Reviewed March 31, 2023
I Felt transaction went well. Looking forward to preserving our financial future in retirement by investing in precious metals. Staff was very professional and answered any questions I had. A satisfying experience.
Reviewed March 31, 2023
David ** at GoldCo/Equity was extremely helpful with helping with the transfer of funds from my traditional IRA into Gold and Silver. The staff at the company took care of all the paperwork on both ends and kept me updated by email daily. I was called the day they received my transfer and assisted me in getting my monies reinvested right away. All of my questions and concerns were answered and my mind placed at ease. I had looked at several different companies and chose GoldCo because they had a BBB+ rating along with high reviews. I highly recommend this company and David.
Reviewed March 31, 2023
In order to diversify my portfolio, I transferred a portion of a traditional IRA that was backed by the stock market to an IRA with Goldco that is backed by precious metals. As volatile as the stock market is, it gave me peace of mind to know that part of my retirement funds were safe with precious metals. Goldco made this process seamless and guided me every step of the way! Everyone was very courteous, professional, and knowledgeable. I can’t say enough good things about Goldco.
Reviewed March 31, 2023
Every person on the Goldco team that we talked to was knowledgeable and professional. They patiently took the time to explain the process and what our options were. They made the process very easy to understand keeping in touch with updated information and prompt returning of phone calls and e-mails. We highly recommend Goldco!
Reviewed March 31, 2023
Working with GoldCo was a very good experience every step of the way. From the initial introduction, setting up the account, transferring funds, and completing and confirming the purchase order, every GoldCo representative I worked with was very professional. I highly recommend GoldCo.
Reviewed March 30, 2023
Hi Goldco Folks, I was extremely happy with my order. The agent provided all the information I needed in order to make an informed financial decision that was well suited for my current situation. I would highly recommend anyone looking to diversify their investment to contact Goldco because of the service they provided me. Looking forward to receiving my safe. I am moving with the week. Please ship to **.
Reviewed March 30, 2023
I was very nervous about making this huge decision. I kept hearing how great Goldco was and that they would help me figure everything out. They are very professional and I was very excited to make my switch to silver. I spoke with Debra, Mike and John and they all were awesome! I should have made this transfer a long time ago! Thank you GOLDCO!! I must add, I heard about you first from FABULOUS PHIL **!!
Reviewed March 30, 2023
With the current state of the banks and the stock market, I was concerned I would lose my IRA. I had watched numerous ads for Goldco, so I decided to contact them and it was a good call. The representatives were professional and very informative. There was no pressure to make the move. They answered all my questions and I was very satisfied. So I rolled over my entire IRA into gold and silver. The process was simple and much faster than I expected.
Reviewed March 30, 2023
I looked into several companies offering IRA investments and decided on Goldco. I have spoken with four different people in varying capacities and each and every representative has been kind and engaging. The information given has been concise and they have been so open to any questions. I have definitely made the right choice for my investment. The whole process has been much more simple than expected due to the professional and prompt help.
Reviewed March 30, 2023
I can’t thank your team enough for how quick and courteous they were in making this process simple and painless. I’d been long avoiding and dreading taking any action for fear of making a wrong decision, but they were patient with me, answered all my questions, and took me through the entire process, one small step at a time. Now the heavy burden of not knowing what to do versus not doing anything has been lifted. It truly is such a huge relief to have this resolved, to rest easy again, and to know my assets are safely secured in a nearby vault. Thank You GOLDCO - You have a great team of professionals!
Reviewed March 29, 2023
We are new to investing in precious metals. Tony our Sr Account Executive was very patient, explained all the details & answered all our questions. He made us feel comfortable & very confident that we made the right decision in choosing Goldco. With the stock market being so volatile it’s a good time to make sure your eggs aren’t all in one basket.
Reviewed March 29, 2023
Goldco made it easy to understand the process of purchasing precious metals. Everyone we spoke with was professional, knowledgeable, friendly and gave us the time necessary for questions. Never felt pressured. We feel very comfortable about the purchases made and appreciate our Account Executive for the support provided.
Reviewed March 29, 2023
Goldco is really great to deal with. I especially liked my contact sales agent Oscar. He guided me through the whole process and answered all of my questions, and if I thought of anything else I could call him anytime and he would respond quickly and explain everything I wanted to know. And it was very nice that Goldco gave me some free silver for my gold purchase.
Reviewed March 28, 2023
Received great customer service from Zeve Katz and Donella Shahbazian regarding a $10K transfer from my SEP IRA to my precious metals IRA with Goldco. They also helped me convert my transfer to 40% Gold Marlin coins and 60% Silver Bald Eagle coins 20 minutes later.
Reviewed March 28, 2023
The staff at Goldco were very efficient in transacting my purchase of precious metals, they were courteous and helpful in fulfilling my needs. My sales associate was very concerned with obtaining my financial goals. Would recommend to friends and family.
Reviewed March 28, 2023
I am extremely satisfied with the customer care I received in the handling of my TSP rollover and set up of my Goldco account. I had all the assistance I needed, and everyone involved in the knowledge sharing and services I received was extremely well-informed. My initial transaction was straight forward, quick, and trouble-free. Again, I am very pleased and confident in the trust I have in Goldco and would highly recommend them to anyone interested in investing in quality precious metals.
Reviewed March 28, 2023
Everyone was very helpful from Michael the 1st person I spoke with, to Joshua and then to Salma. Communication with each person was easy. I look forward to working alongside of them for years to come. Thank you for your assistance.
Reviewed March 27, 2023
I can't recommend GoldCo enough. Their customer service is impeccable. They are quick to respond and give you exactly what you ask for. I am so excited to get my IRA out of the volatile stock market and into precious metals! Thank you!!
Reviewed March 27, 2023
Twice, … I have had the pleasure of working with David McFARLANE for transferring IRA funds into precious metals and a second purchase of similar metals, … just outright! On both occasions David is extremely professional, … knowledgeable and patient with my questions!! It was very comforting and reassuring thru the process of purchasing!!
Reviewed March 27, 2023
I was pleasantly surprised at how easy it was to switch my IRA to precious metals and the persons I dealt with were very knowledgeable. I didn’t have the first clue what I was doing but they walked me through the process and it was super easy!
Reviewed March 27, 2023
I contacted GOLDCO after researching and seeing a high level of customer satisfaction. My goal was to rollover a 401(k) from mutual funds to metals. GOLDCO made the transaction easy. My contact was patient, informative and helpful. I received a clear explanation of the products, good communication and professional support and ease of transaction, all of which met or exceeded my expectations. I highly recommend GOLDCO for those investors wishing to make precious metals a part of their portfolio.
Reviewed March 27, 2023
My experience with the representatives and customer support has been great! I have personally recommended several other people to your company. In these present days of unsure economics Goldco has made a good way to hedge inflationary issues. Mr. Ben Monaci is my direct custodian over my account and he is very knowledgeable and helpful on explaining the whole process of rolling into a precious metal ira account. I would highly recommend others of this company Goldco to ensure safe and secure investments to ensure sound returns for retirement.
Reviewed March 27, 2023
We worked with Arthur on setting up this IRA. Because this was a new experience dealing with silver/gold he was very patient with us and answered our questions. He didn’t pressure us during the process and did all the paperwork that was needed. We enjoyed working with him.
Reviewed March 26, 2023
I was most pleased with my experience with Goldco. I moved an conventional IRA into metals with the assistance of a most helpful and patient associate. He helped make the process very easy! I had lots of questions which were all answered! I feel confident that I made the right decision!
Reviewed March 25, 2023
Goldco came highly recommended. The professionalism, knowledge and customer service I experienced personally was on par with what others had reported. I was very confident with the agent assigned to me (David) due to his wealth of knowledge, tenure in the industry and treatment as a customer. David provided me the information I needed in order for me to make the right decision for my circumstance. The process was succinct and quick. Every step of the process was carried out exactly how David explained it (no surprises or hiccups). I feel that my positive experience is not unique, but rather a standard the company has implemented for each customer interaction. It’s because of this and my personal experience that I am confident in having chosen to do business with Goldco.
Reviewed March 25, 2023
I tried to convert an IRA to metals based IRA with Goldco but due to timing and complications, I switched over to a direct metals purchase. They were very quick to contact me each step along the path from transfer to purchase.
Reviewed March 25, 2023
Very good service! Prompt return phone calls. Good customer service. Would recommend your company to others needing this investment opportunity. Staff answered all the questions I had and worked very hard to keep on top of all problems that arose.
Reviewed March 25, 2023
Buying precious metals from Goldco was a great experience...The rep who I dealt with (Ben M) was very friendly and helpful. He answered all my questions and helped me set up a Goldco account and a free storage at a safe and secure location which was very important to me. They FedExed me the account applications and it arrived the next day. I sent it back with my check and a few days later got a call to set up my purchase. I am very happy with the experience and happy to be dealing with the top company in the business!!
Reviewed March 24, 2023
Great, friendly staff. Answered question in easy, simple terms. Quick response to questions and comments. Material data was easy to understand and informative. My Goldco contact never applied any pressure tactics. Goldco arranged for an IRA firm to set up and manage my gold and silver metals IRA and handle funds transfer from from my existing 401K account.
Reviewed March 24, 2023
The Goldco people were very helpful in the processes to set up and purchase precious metals for our IRA Rollover Account. They were prompt in responding to any email, messages, or phone calls that I made with any questions or concerns.
Reviewed March 24, 2023
I have enjoyed working with each person who has helped me in the process of investing my IRA into gold and silver. I especially appreciate Tony explaining everything so I understood it and not rushing me through until I felt this was what I wanted. I also really appreciate the extra promotion I received for my investment. Thanks to all, Linda.
Reviewed March 24, 2023
I closed the deal two days ago. Walter Dembroski is my Representative and he is excellent at his job. He keeps me updated on what’s going on with Gold and Silver and sends me information all the time to my phone.
Reviewed March 24, 2023
My experience with Goldco was wonderful.. after doing a lot of research, I chose Goldco. Mike Taylor was exceptional to work with. The staff was very knowledgeable and the transitions were easy to follow and went seamlessly. I feel very confident while working with them.
Reviewed March 23, 2023
I was really scared to make the move from the stock market to precious metals but in my opinion the writing is on the wall. I got professional service and was helped through the entire process, but the final decision was mine. I would highly recommend GoldCo; you won’t be sorry!
Reviewed March 23, 2023
Josh Hoffman is a Star in every category Re Goldco and elsewhere! I cannot believe that in only a few phone calls, to become a Goldco customer, Josh somehow managed to give me an in-depth, understanding of what Goldco provides to their fortunate customers, as well an education in the Precious Metals Market. His warmth, kindness and deep knowledgeable, made my purchase experience a wonderful, happy one. Great kudos to Josh. And, as well Diane Munguia, Sales Administrator, was equally as professional, warm and highly efficient when verifying my account proceedings. What a Team! Gratefully, Karen **
Reviewed March 23, 2023
I found everyone at Goldco to be friendly, professional and helpful. This was a brand new experience for me. I was nervous about what I was doing but Lou was extremely helpful and patient. I completed my order feeling in very good and capable hands.
Reviewed March 23, 2023
I would highly recommend our experience with Goldco. Sal walked us through which gold and silver would be best for us. We appreciated all of the information he gave us and look forward to buying more gold in the future with Goldco.
Reviewed March 23, 2023
1st time precious metal transaction and Jace Kent was there to provide expert guidance. I was anxious at the thought of such a transaction but Jace gave info and guidance. Every interaction with the Goldco contacts was timely and efficient. From Jace to the support agents there was an efficient, timely attention to detail. There was little for me to fret over or be apprehensive. Well done Goldco!
Reviewed March 23, 2023
Mike ** was great though very hard to get ahold of!! Great purchase and very simple! Great staff just like Phil G said. May even do this again! I see why Goldco got such great reviews. Could not have gone any smoother!
Reviewed March 22, 2023
I felt very comfortable being a first time gold buyer. Everyone was very kind and informative. I had a million questions and all were answered with professionalism. I also had my elderly parents invest and they were also very impressed with your company.
Reviewed March 22, 2023
David Brein was wonderful to work with. He walked me thru the transfer process and answered all of my questions. Everything went seamlessly and quickly. And I feel like I made a great decision as I look towards my future. Thank you.
Reviewed March 22, 2023
The transaction with Goldco went smoother the melted butter on a plate. Frank and Adam made me feel right at home. They are great people to work with if you want to talk metals with Goldco. I talked to different metals people and Goldco made me feel like a welcomed person.
Reviewed March 22, 2023
I highly recommend Michael Goldstein and the team at Goldco. They quickly and seamlessly implemented two transactions for me during a time questionable bank stability. They provided excellent explanations of the process and what to expect. Thank you Michael and Goldco for your professionalism!
Reviewed March 22, 2023
Rollover process was very easy. Response was very timely. They call you when they say they will and are very good at explaining the process. Goldco associates did all the legwork. Now I feel confident that my retirement savings will still be of value having invested them into precious metals.
Reviewed March 22, 2023
Goldco’s representatives made the whole process extremely easy. From the initial phone call everyone I dealt with was personable, knowledgeable, and did exactly what they said they were going to do. I am glad I chose Goldco and will use them again!
Reviewed March 21, 2023
Working with Arthur from Goldco was excellent. He explained everything in detail, booked times on the phone to make sure my husband could be present so he was also comfortable. The process was easy and now I have a nice account with silver. I’d recommend them to anyone.
Reviewed March 21, 2023
I talked with Oscar Avila and Salma. Both were helpful and professional. I would like to thank them. All of our questions were answered and we are pleased with our experience. I will recommend the service from GoldCo to our friends.
Reviewed March 21, 2023
I have nothing but positive comments to say about my experiences buying gold and silver with Goldco. Since I was a novice in this area, my company representative, Albert Christofano, was extremely helpful in navigating through the process to purchase the gold and silver.
Reviewed March 21, 2023
I appreciate Ryan S's method of self delivery in presenting the method and coins to me. His times in communicating with me the next process and reassurance with his responses. I'm still waiting for the items but am grateful for his help. Thank for following through. I will let you know as soon as it's all completed to the end. Thank you. Maria GV
Reviewed March 21, 2023
Excellent communication and professional top notch service from my initial phone call up until account setup and thereafter. All questions answered and follow-up to emails or calls have been superb thus far. Overall great experience working with your team! I have already been telling friends and family about the great service I have received.
Reviewed March 21, 2023
As an investor I have always depended on my account representative and never taken the time to be actively involved. Our financial times have forced me to stop being complacent and take control of our future investments. I was nervous about venturing into gold and silver products on my own, but on my first phone conversation with the professionals at Goldco I knew I was in the hands of very competent and knowledgeable advisors. They have the entire process down to a science. The account set up was easy and the entire transaction took just two business days. The procedures were explained in easy-to-understand terms and now I am only sorry that I waited so long to get started. Each Goldco representative made feel secure and their support and follow up have made me a customer for life.
Reviewed March 21, 2023
The transaction was easy to deal with. Will recommend to all my friends and family. Was a smooth process. Will do more business with Goldco in the future. Hope all my friends and colleagues can take my advice. THANKS Goldco.
Reviewed March 20, 2023
The Goldco processing of my precious metals order went very well with David answering my questions and providing different products to satisfy my needs. David explained to me the differences in numismatics coin, bullion and rounds, their values and their potential use in every day markets. Thank you.
Reviewed March 20, 2023
After researching different companies we decided to put our trust with GOLDCO. The agents are knowledgeable and informative. If we had any questions or concerns they were answered thoroughly and completely. Every effort was made to be sure we understood our choices and made the correct choice. Thank you. We look forward to future transactions.
Reviewed March 20, 2023
James Good was very easy to work with and very knowledgeable about the products. He made my purchase easy and painless. I was very pleased with my purchase. I would definitely recommend to friends and family. When it is time I would certainly purchase again from Goldco.
Reviewed March 17, 2023
I experienced an excellent interaction with Goldco in my purchase of silver. Lou is my account executive and was outstanding to work with. He carefully explained the entire process, making it easy for me to understand since I had no previous experience in this area. I highly recommend Goldco and especially Lou for anyone looking to purchase gold or silver.
Reviewed March 17, 2023
Decided to purchase silver from Goldco. From start to finish, I was extremely impressed with everyone involved throughout the process. Outstanding customer service and products. Within 3 days time, I signed the agreement, funded the account and completed the order verification process.
Reviewed March 17, 2023
I was a little apprehensive about transferring funds that we have invested over 30 years from a Fund we grew up with to a new company I personally knew nothing about. But research and advice from friends make it sound pretty good. Finger Crossed.
Reviewed March 17, 2023
This is my 2nd order with Goldco. My Account Executive is Carl Oliverio. I needed to be educated and he was very willing to give me the time and information necessary for me to make good, educated decisions and feel confident of the plan. I'm 76 yrs old & on a fixed social security income and Carl was very sensitive to my particular needs. In placing my 2nd order just now & one year since my first, I had the same experience. My investment is modest, but I was treated as if it were very important. The process is streamlined and simple to put into effect. My first inquiry was 3/15 and today, 3/17, the paperwork is completed, money has been wired and received by Goldco, and order has been placed. And I am calm!
Reviewed March 17, 2023
These guys and gals are top notch! Very professional and genuine. They explained everything and worked quickly to ensure my transaction was complete in minutes!!! Thank you so much Goldco! They will help with every need or question that you have!
Reviewed March 17, 2023
Having done my research with some experience purchasing precious metals, there was still a lot to learn about investment grade coins. Walter helped walk me through every step of the way and quickly and expertly answered all my questions. I feel confident in my purchase and have security no matter what the economy and future bring.
Reviewed March 17, 2023
Darwin was very helpful in explaining my options for purchasing and the different categories of metals and how the market was doing at this time. I would recommend to anyone the value in investing in precious metals especially in today's economy.
Reviewed March 17, 2023
I had a great experience with Goldco. They were really professional and they answered all the questions. I would recommend them very highly to anyone who is interested. They have a great selection of products. The 10% silver bonus was just icing on cake.
Reviewed March 17, 2023
My relationship with GOLDCO began when I completed a questionnaire from Goldquiz.com. I was referred to GOLDCO, where I was able to get my questions answered and they helped me through the process of transferring stock to a precious Metals account. They walked me through the options available and helped educate me on the various metals. I’m thankful for the time and service I received through them. I now feel confident my investment will continue to grow for a more secure future.
Reviewed March 16, 2023
This was the first-time purchasing gold and silver. Ed made it super easy and although I was apprehensive and unsure, he made me feel more comfortable about trusting the system. The girls that handled the rest of the transaction were well informed and accurate. Everything was taken care of promptly and all that was left was to wait for the delivery. So we will see about that when the time comes.
Reviewed March 16, 2023
All calls from the representatives from Goldco, particularly the Senior Account Executive, was both professional, clear, and knowledgeable to me in each step of the way with decisions to transfer my 401Ks into Traditional IRAs with backing of precious metals. I am well pleased with the decision I made at this time to pull out of the stocks and bonds market to protect my assets in the volitile market today.
Reviewed March 16, 2023
I recently transferred my IRA from stocks to a Goldco precious metal held IRA. The process was seamless and very efficient with Chris T. as my advisor. Everyone I spoke with by phone with this transition was extremely helpful and courteous. I would recommend Goldco to anyone interested in investing in gold and silver. Thanks you again Goldco Team!
Reviewed March 16, 2023
Super easy and flawless. So glad I made the decision. Thank you for making this painless. The rep Frank was very knowledgeable and made me feel comfortable. Will definitely be spreading the word about this company to family and friends. Thank you Goldco!
Reviewed March 16, 2023
I had a very positive experience with Goldco in opening my IRA accounts. Everyone I spoke to was responsive and professional. All my questions were answered as I was guided through the process. I thank Sal, Stephanie, and David for your patience and assistance.
Reviewed March 15, 2023
Everyone was patient, polite and very helpful. They made the process easy. All the information was explained in great detail. Everything went well. I am very satisfied with my transaction. I have not received my order yet but it should be arriving soon.
Reviewed March 15, 2023
This is my second purchase from Goldco and the process was flawless and easy. Robert provided excellent, timely information and answered all of my questions about prices moving and products that will meet my future expectations in the crazy marketplace we have today. Extremely satisfied. Will purchase again.
Reviewed March 15, 2023
I informed the "exec" that I was new at this type of investing. I know nothing about "the market" except that it keeps the working class down. I thought I understood pricing as being a certain percentage above the current spot. I was wrong. I was "told" that I had been "educated" about this, in a rather arrogant way. It was better explained at that moment while telling me that he would refund my money if I wanted him to. I was a university chemistry instructor, not an entrepreneur. Well versed in critical thinking in scientific matters and problem solving but not in THE ALMIGHTY MARKET. I read and watched many videos about investing but never really saw a good explanation about how the pricing works.
I also was told that as soon as they received my money they would call me to solidify my cost. Instead I received many pages of legal documents to sign, much of which I didn't like but I wanted to make this investment. So on the 3rd day after I hastily wired my money in, I got an answer to my phone call, but not my emails, after the price went up substantially. But now I was "educated" that the spot price had NOTHING to do with their selling price. Now I am very educated in more ways than one. I will remember all of this for my next investment.
We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, we would like to find out more about what happened during your experience. A manager will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed March 15, 2023
Goldco is a pleasure to work with. Being my first experience in purchasing metals, Goldco explained the process, step-by-step, and answered every question. I now have a better understanding and couldn't be happier with my metals purchase. I highly recommend anyone, especially first time buyers, contact Goldco.
Reviewed March 15, 2023
A couple hiccups but overall a positive experience. The first withdrawal check didn't get sent to the correct place and we had to have it cancelled and reissued. We weren't told free silver could only be in a certain category. The person talked really fast. We're older and he needed to slow down. Other than that good experience.
Reviewed March 15, 2023
My experience was pleasant and easy. I appreciated the personalized service with moving my funds from a traditional IRA. Questions were answered promptly, and I was treated with respect. I am so happy I made the change to a precious metals IRA.
Reviewed March 15, 2023
Carl and Joe and everyone I dealt with were clear, polite and easy to deal with. It was much easier than I expected to set up my IRA and to buy my gold and silver. Thank you very much for your professional help and I would recommend Goldco for anyone wanting to set up an account.
Reviewed March 15, 2023
Everything went very smoothly and I was updated on a regular basis. Very friendly and informed staff. The whole process has gone very smoothly up to this point and would definitely recommend your company. Thank you for assisting throughout this transaction. I look forward to utilizing your services in the future.
Reviewed March 14, 2023
Everyone I dealt with at Goldco were pleasant and super helpful. Great experience all around. They make the process easy and uncomplicated, which in today's world is greatly appreciated. Fast action and follow through with attention to detail. My research showed them to be a top rated company, which is important when trusting a company with your money.
Reviewed March 14, 2023
Goldco came highly recommended by Shari ** and Phil **. It took me forever to make my decision but Wells made it extremely easy and Dave MacFarland tied the bow on my perfect package. I was so green moving forward by the time they were done I’d learned so much and had great confidence knowing I’d made the best decision using Goldco. I will sleep well tonight. Thank you Goldco for your superior professionalism!
Reviewed March 14, 2023
From my initial contact with Goldco, I have received excellent service. They took the time to walk with me through the entire process. Communication was spot on. The personnel were friendly, knowledgable and very professional. After I spoke with the representative, I felt more informed. I felt comfortable with my decision. The company was recommended to me and I am happy with my decision.
Reviewed March 14, 2023
My experience with Goldco has been phenomenal so far! All employees I have spoken with are courteous, helpful and patient. As I am new to this type of investment I will say that Lou has been top notch with providing information about the products they sell and guiding me through this process. I would also like to give commendations to Ryan, Logan Bobby and Austin who have also helped at some point through this process. Looking forward to receiving the coins! When you think gold just Go Goldco!
Reviewed March 14, 2023
Thank you, glad to have my retirement saved. Feel better knowing I have gold coins. It took awhile to get all the stuff done on my end. So glad I have peace of mind. I look forward to doing more business in the future.
Reviewed March 14, 2023
Goldco helped me convert my cash funds to precious metals. All of the people I worked with were very knowledgeable, professional, helpful, and polite. My account representative Josh, guided me through the process and always answered the phone and answered any questions I had. The team at Goldco handled the paperwork involved in the transfer process promptly and effectively. Five stars for Goldco. I would highly recommend this company. Thank you, Goldco!
Reviewed March 13, 2023
Worked with Charlie and Darwin. Both were very informative and patient with me. Darwin was especially helpful in helping me understand my options. Setting up the self-direct IRA was a breeze. I look forward to working with Goldco in the future!
Reviewed March 11, 2023
My wife and I had been putting this off for sometime, simply because of the daunting task we thought it was. All of the Goldco personnel were all very polite and extremely helpful. We first spoke with Ms. Karla Fox who welcomed us, then Mr. Michael Hall explained the precious metals, and then Ms. Ruby Lemis assisted us with the transfer, then Michael walked us through the purchase of our precious metals. Don't put it off, it is very simple and quick.
Reviewed March 11, 2023
I converted a traditional IRA from stocks and bonds to Gold and Silver. My experience was very pleasant. Everyone was very helpful and got this conversion done in a very timely manner. I had a little issue with the DocuSign process but that was basically the fact I have seldom used DocuSign and didn't do it properly. Your people walked me though the process.
Reviewed March 10, 2023
It was very easy to transfer my IRA from my previous employer to Goldco. The staff were very friendly and professional and helped collect all the necessary information from me to create my account, and transfer my funds. After my money transferred, the specialist went over the various gold and silver options and any questions I had were answered.
Reviewed March 10, 2023
Chris was very helpful in providing information that I needed to make my decisions easier. Everyone that I dealt with was very polite. They are all very helpful in all aspects of the process. Thank you very much for your help.
Reviewed March 9, 2023
I spent a fair bit of time researching the Gold IRA market. I chose Goldco due to its fine reputation. As I set up my account, my experience with several individuals associated with Goldco proved to be efficient, courteous, and quite satisfactory.
Goldco Company Information
- Company Name:
- Goldco
- Address:
- 24025 Park Sorrento, Suite 210
- City:
- Calabasas
- State/Province:
- CA
- Postal Code:
- 91302
- Country:
- United States
- Website:
- goldco.com
Media




