Goldco Reviews

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Edited by: Jana Lynch

About Goldco

Goldco is a precious metals provider that helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. For over a decade, it has helped customers place more than $3.5 billion in gold and silver. Along with IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.

Pros
  • Wide range of retirement diversification products
  • Guaranteed buyback
Cons
  • Doesn't publish fees online

Goldco Reviews

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    How do I know I can trust these reviews about Goldco?
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    Page 5 Reviews 435 - 635
    Verified purchase
    Staff

    Reviewed March 8, 2023

    Lou (and others from Goldco) did a great job making it easy to roll over an IRA. Basically a one stop shop. This alleviated my stress greatly. I can't thank you enough for being so knowledgeable, courteous, and answering my every question.

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    Staff

    Reviewed March 8, 2023

    Michael and his team at Goldco were amazing to work with. Michael answered all my questions and made my investment a very simple process. They were helpful in navigating the intricacies of my work 401k investment company. Michael and the team at Goldco made everything seamless. Thank you so much!

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    Customer ServiceStaff

    Reviewed March 6, 2023

    The support team was always standing by and knowledgeable. They answered all my questions and were available whenever I needed assistance. The support team was also available during the transition from my original IRA to the trust company. Instant emails documenting every step came within ten minutes of the process.

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    Customer ServiceStaff

    Reviewed March 3, 2023

    Lou was great with the whole process. Had an issue with my bank transfer but he was very patient with it. It's a big relieve that my money is out of the stock market now. And this process was really easy. A Lou made that possible.

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    StaffRates

    Reviewed March 3, 2023

    Very pleased with the advice and ease of switching funds from 401K to IRA. GOLDCO account representative, David Brein, was very responsive and guided me through every step of the process. Will definitely refer friends and family that are interested in protecting their holdings.

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    Staff

    Reviewed March 3, 2023

    All persons involved with the transfer of funds from my IRA account to the self-directed precious metals IRA were knowledgeable, professional, polite, patient and helpful. They handled the paperwork involved in the transfer process and answered all my questions to my satisfaction.

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    Customer ServiceStaff

    Reviewed March 3, 2023

    My Account Manager is always responsive, respectful and proficient. Jace Kent welcomes input and questions and is always happy to answer. My suggestion is that there be a place on Goldco website that a customer can convert the value of actual coins held from spot value (as it appears in my Equity Inst Acct) to market value. Outside of that, my experience with Goldco has been excellent. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 2, 2023

    The Goldco staff have been amazing to work with! They've went above and beyond to explain everything to me, and are always quick to respond to my calls and messages! I highly would recommend joining this amazing team of people!

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    Staff

    Reviewed March 2, 2023

    My representative was very responsive and was very knowledgeable of the gold products and precious metals industry. The transaction was handled professionally and efficiently. My first purchase but am planning to make additional transactions based on this experience. I believe the gold strategy will prove to be a perfect hedge for my existing portfolio.

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    Customer ServicePunctuality & Speed

    Reviewed March 1, 2023

    I found the response to my inquiry about rolling over my Schwab IRA into a precious metal IRA was very quick. I was immediately connected to Rad, who explained what Goldco could do for us very clearly and answered all of our questions patiently. Anna then called us at exactly the time specified and facilitated the connection to Schwab to make the transfer required. She also called back promptly to answer another question I had. And finally, Melina completed the process quickly and sent all the promised emails immediately. I would certainly endorse this company to friends and family considering making a precious metals investment.

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    Customer ServiceStaff

    Reviewed March 1, 2023

    From my first contact through the transition of my funds and purchase of items the customer service has been excellent. Everyone has been knowledgeable, patient, professional and easy to work with. I would (and have) recommended Goldco to friends. I will continue to work with them for my metals purchasing.

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    Reviewed March 1, 2023

    Thank you so much for the assistance, support, and knowledge. We really appreciated the smooth process and the dedication of everyone that work with us. My wife and I were not sure about what to do, and/or if we should even invest on precious metals, but it was the best decision we have ever made. We will definitely recommend your business to others. Thank you so much to everyone who assist us.

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    Staff

    Reviewed Feb. 28, 2023

    I would highly recommend Goldco. I transferred some money from my IRA to a gold IRA. They were very helpful explaining everything to me, and I had a lot of questions. I am happy with my purchase and happy that I diversified my retirement savings.

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    Staff

    Reviewed Feb. 28, 2023

    I am very inexperienced in the world of investing. I have watched my retirement investments make very little money over the past years and heard about this IRA opportunity. I researched the company and spoke with representatives. They helped me to make this decision and feel confident in my investment.

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    Verified purchase

    Reviewed Feb. 28, 2023

    It was a pleasure working with Mr. Kent regarding him walking me through the precious metals rollover from my 401K. He did a great job explaining all the that it initialed. I look forward to working with Gold Co in the future.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2023

    I have done research about moving my 401k. I received a random email about this company and decided to check them out. Wow they made moving my 401k to them very easy. They were very thorough in helping us make the transition. Highly recommend them.

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    Staff

    Reviewed Feb. 27, 2023

    I highly recommend Goldco! They made it very easy to transfer and invest my IRA in precious metals! They were very informative and patient with our questions and explained the entire process step by step! If you are looking to invest in precious metals, you should definitely use Goldco!

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    Staff

    Reviewed Feb. 27, 2023

    Walter helped my husband and I transfer our IRA's to precious metals with Goldco. I am totally impressed with Walter's persistence, wealth of knowledge and professionalism. I am thankful we were connected to him through family. I believe we are safe for our future investments and I am excited to see what the future holds instead of having concern of any downfalls. Thank you Walter!

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    Staff

    Reviewed Feb. 27, 2023

    Everyone was very helpful and informative in my purchases. I would recommend your company to any of my friends or family. Securing my investment in precious metals has been a goal that I have finally achieved. I look forward to investing more in the future.

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    Verified purchase

    Reviewed Feb. 24, 2023

    I am very pleased with the whole process of purchasing my IRA. From the time of looking into purchasing gold or silver, to finishing the process, it has been a great experience. I would recommend to family and friends to use Goldco.

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    Staff

    Reviewed Feb. 24, 2023

    Opened my first precious metals IRA through Goldco and the process was easy and straightforward. They assisted with opening the account, transferring the money, and recommending assets to purchase. Everyone was extremely courteous, professional, and answered all my questions. Thank you Tyler, John, and Salma.

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    Staff

    Reviewed Feb. 24, 2023

    Michael Goldstein was great to work with. The whole process was smooth and seamless. Thank you for all the help. I was able to open up a Gold and Silver backed IRA with the help of GoldCo. They are wonderful to work with.

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    Staff

    Reviewed Feb. 24, 2023

    We are looking forward to watch our new investment grow over the next few years. We were looking to diversify our portfolio and John and Mike were super helpful helping us understand how this type of investment works. Thanks to everyone who helped make this happen.

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    Follow-Through

    Reviewed Feb. 23, 2023

    Little rocky at first trying to get everything established, but Frank and David were exceptional at following through and answering questions. David did a good job in explaining the options. Might be beneficial to have some sort of chart explaining the basics for those of us who are highly uneducated in purchasing precious metals.

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    Staff

    Reviewed Feb. 23, 2023

    Helpful with knowledge of coins and decisions of the greater valued coin which is needed in investing in the future since this was all new to me. In the future I will be able to understand the differences. Thank you.

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    StaffTransparency

    Reviewed Feb. 22, 2023

    Somewhat skeptical of putting money in this venture. But after talking to the representative, I was impressed with his knowledge and explanation of the process. Patient and very helpful! I’m confident and happy with my decision and would definitely refer others.

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    Staff

    Reviewed Feb. 22, 2023

    They made purchasing our precious metals very easy. Very great service and professional. Answered all my questions and concerns with no hesitation and they made sure that I understood everything. Very please with them. I would recommend them to anyone.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2023

    Everyone at Goldco was very nice and helpful. Communication was top notch from the beginning on-boarding process to the end confirmation of the asset transfer. They explain the entire process in great detail and answer any questions you may have along the way.

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    Verified purchase

    Reviewed Feb. 21, 2023

    Nervous about this process but all of my questions patiently answered and more! David did a wonderful job explaining everything and managing my expectations so I always knew the next steps and WHEN they would happen. I highly recommend this firm for investing in metals!!!

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    Staff

    Reviewed Feb. 21, 2023

    I am very pleased with Goldco, they took the time to answer all my questions in a very professional manner. A+. Being new to buying gold and silver their expertise and knowing that they are a well-grounded company was very reassuring.

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    StaffFollow-Through

    Reviewed Feb. 21, 2023

    Very impressed with Goldco. They followed through with everything they said they would do. No pressure just good information. Friendly, not condescending with any questions I had. Very knowledgeable. Looked for best investment company for my needs. Helped me understand required minimum distribution and how to provide for that without losing value of metal investments.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2023

    I'm new to the whole gold and silver IRAs, but I appreciate the assistance of Lou A. and all of the Goldco team that guided me through the process thus far. Now I just have to wait until the gold and silver are purchased and put into storage. So glad my money is out of the stock market and put into precious metals.

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    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2023

    Recently I decided to rollover an existing IRA, with another company, into my existing IRA with GoldCo. In order to do this I had to open another Roth IRA as well. In doing this there was some confusion on my part but all my questions were answered promptly and courteously. When deciding how to allocate the funds, Goldco gave me suggestions that were to my benefit which were a great help. My experience with Goldco was Pleasant and I would recommend them to anyone including my own family.

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    Punctuality & Speed

    Reviewed Feb. 16, 2023

    I contacted Goldco about rolling over some of my 401k into and precious metals IRA. They explained every step and made the transfer and procurement of my precious metals easy and quick. I would recommend Goldco to anyone who wants to invest in Gold and Silver!

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    Customer ServiceStaffRatesHonesty & Transparency

    Reviewed Feb. 16, 2023

    Lou, Micheal, Brooke, and Selma. These people made the "TRANSITION" so smooth. Very knowledgeable about how to protect your Hard Earned savings. Confidence is the word I'm trying to find. Thank You.. "DESCRIPTION"----Protecting My Retirement." You must contact Gold Co, Professionalism, Honesty, Integrity. It is such a relief to be out of that Rat Race, The Stock Market, Take a moment and check out GOLDCO, You'll be glad you did..

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    Verified purchase

    Reviewed Feb. 15, 2023

    It took me a while to decide if I wanted to invest my retirement funds in gold and silver. I talked with Darwin many times and when I truly decided, he was a major reason. His knowledge of gold and silver investing is above and beyond! In our conversation today, his confidence in explaining everything involved with investing, what options are available and how they would work, solidified my decision. I am extremely pleased with Darwin and your company as a whole.

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    StaffRates

    Reviewed Feb. 15, 2023

    Joshua from Goldco was professional and informative. Made the process smooth. Joshua managed a cash purchase as well set up and managed a 401K conversion to a precious metals based IRA. There are many precious metals dealers being promoted by celebrities. Goldco was the most reputable of the bunch with the highest ratings. Thanks Joshua!

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    Punctuality & SpeedStaff

    Reviewed Feb. 15, 2023

    I am very pleased and thankful concerning my recent experience with Goldco. Wells, Gillian and Carl. Each one of them are very prompt, courteous and professional. They each care about their customers. They walked me through the whole transaction. Gillian is excellent at moving things along with the companies that I had been with previously, she walked me through every step of the process. Again I am so grateful to the whole team at Goldco and I will highly recommend Goldco to anyone who ask. Thanks again, Troy B.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2023

    Excellent service from Tony and Alexis and Travis and Melina over past 5 or so weeks. They kept in touch regularly and answered my questions promptly. They called me back almost immediately to answer questions. I’m very pleased with the service I got at GoldCo!

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    Staff

    Reviewed Feb. 14, 2023

    From start to finish I recommend GoldCo. They took me on a journey of transferring my 401K from the bank to precious metals. Each individual was very professional and knew the exact help I needed! These individuals understood my lack of experience in such an adventure and were very careful to make things clear and simple. Very good!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2023

    Thank you thank you for answering all of my questions and helping me make good decisions. Your patience and guidance really helped. Quick and accurate responses were so appreciated and beneficial to both my wife and myself. I feel confident we have made the right decision for myself, my family and Future generations. God Bless America.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 13, 2023

    Excellent and very quick service. Everyone that has contacted me has been pleasant and efficient. Previous reviews of Goldco rate the company at the top of Gold/Silver companies. Both Gary and myself have moved our IRA accounts and had exceptional service. At this point we are pleased and look forward to our continued business with Goldco. We would definitely recommend the company to others. We plan to purchase additional silver and gold to add to our collection that we have already invested in. We are fairly new to this avenue of investing and appreciate that everything is explained to us and questions professionally answered.

    Karl is our account executive and has expressed that we can call him anytime with any questions. That is always available for us. Before making the decision to go with Goldco we researched the which companies are the best to invest with and Goldco was rated in the top three companies. The added perk is that they were offering additional free silver for signing on with them due to Hannity partnering up with them, which give the company more credibility.

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    Sales & Marketing

    Reviewed Feb. 10, 2023

    Great Service and so easy to establish account! Purchase was just as easy. Diana Munguia, the GoldCo Sales Administrator was delightful. It was my wife who introduced me to GoldCo. They made it easy to rollover money from my 401 account.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Feb. 10, 2023

    I found Goldco easy to deal with and friendly. The overall experience was smooth and communication was good. I felt pricing was fair. My rep gave a good explanation of the investment alternatives. I'd recommend them to another person in search of a precious metal investment account.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 9, 2023

    The experience has been great. We were kept informed about the process and received frequent updates. When we called we received immediate call back. Everyone we interacted with were very professional. Looking forward to a long relationship. Nothing more to add at this time.

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    Staff

    Reviewed Feb. 9, 2023

    My experience with Goldco was excellent. Frank ** and his team did an excellent job for me. They were easy to work with and the process went very smoothly. Frank was able to answer any questions I had and I couldn't be more pleased with the end result.

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    Staff

    Reviewed Feb. 9, 2023

    I have been working with Goldco for a little over a year now, and I could not be happier with my choice. Looking at everything around us, things are getting a little crazy; but with Goldco I feel like they have helped me gain a lot of confidence in my financial decisions. I would definitely recommend them to a friend worried about saving the value of their accounts.

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    Punctuality & SpeedStaffRates

    Reviewed Feb. 8, 2023

    I was very pleased with the quick results and that everything was explained well throughout the process. I would recommend interested individuals speak with a representative to give you all necessary information. I was able to have my account active in just a few days.

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    Staff

    Reviewed Feb. 8, 2023

    It was a very good experience overall. The representative was very helpful since this was my first time investing in precious metals. The process can be a little confusing at first, but everyone was helpful and walked me through the process each step of the way. I highly recommend Goldco to every friend I know.

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Feb. 8, 2023

    GOLDCO was always very responsive to my questions. They were very easy to contact and when problems arose, they were quick to help get things straightened out. I love that I have someone I can call, text or email at any time with questions. I never had to wait on hold for extensive periods of time and everything was done quickly. When I transferred my funds into an account, GOLDCO kept me updated on a regular basis, but not too much to be a nuisance. The staff is knowledgeable and very kind and patient to explain the process and walk me through the next steps.

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    Staff

    Reviewed Feb. 8, 2023

    This was my first time investing in Gold and Silver and after researching 4 different companies I decided to work with Goldco. They provided the education on what and how to proceed and the process was made easy to understand and to make the buy. Looking forward to receiving the Gold and Silver to hold in my hands.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2023

    Walt is the best!!! We keep coming back for more! Great customer service and product is amazing! We've told all our friends and family about Goldco and we feel comfortable securing our commodities from them! They always answer any questions and within a timely manner.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2023

    Because of the economy I decided to move IRA from the stock market to a precious metals IRA. I had been listening to a podcast to take the gold quiz at Goldquiz.com.com, which I did and was contacted by GoldCo. I decided to choose them and the rest is history, money was move to a company to watch over my metals and I placed the order with GoldCo. I shall now see what happens. I only gave them a four stars because I don't know where this will go and how it will turn out but the people at GoldCo were very polite and professional.

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    Staff

    Reviewed Feb. 7, 2023

    We have had a great experience dealing with Goldco. Frank Perla who guided us every step of the way, and was very patient and helpful. We will be happy to recommend Goldco to our friends and trust they will be taken great care of. Happy to see Donald Trump Jr. recommending Goldco.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 7, 2023

    I'm not one to jump into anything. I did my research for weeks. When I decided to go with Goldco, Tim Pipkin called me and answered all of my questions. I explained to him, my father had recently passed, so I was being patient before investing. He was not pushy, but he stayed in contact about once a week. When I made up my mind, he turned me over to Tony Pino to select my purchase. Everything went very smoothly, ad I am well pleased.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2023

    I’ve never invested in precious metals before and knew nothing about it, but I knew I had to diversify my investments and get away from stocks. I was pretty nervous at first, but Michael and Joshua put me at ease. The folks at GoldCo explained everything and helped me roll over my IRA to a precious metals IRA right over the phone. I’m really glad I took that first step and contacted GoldCo.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2023

    From the beginning of my inquiry, the “two Ryan’s” gave me easy to understand information and followed up with a brochure in the mail. Ryan Schmidt followed up with phone call that was not pushy and very courteous. I felt as if I had known him for years. Everything transpired as he said it would. From that point forward, all people who assisted me in the steps to complete my order were fantastic! Needless to say, I am a very happy and satisfied customer of GoldCo.

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    Staff

    Reviewed Feb. 6, 2023

    My experience with Goldco was Excellent. I heard about the company on TV. I really didn't know what expect, but l knew l needed to secure my 401K with Gold/Silver. With inflation on the rise it was a great time to go with a no better team. Thanks for everything.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2023

    The team from Goldco made everything seem easy from the initial call to the execution. They took the time to get know me and understand my personal goals. They were then very informative on how we would proceed making me feel comfortable and satisfied. Goldco has earned another LOYAL customer. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2023

    I have had a wonderful experience throughout the set up of my Goldco account and first precious metals purchasing experience. Robin Hubbard, Margaret Mann, and all the other behind the scenes people I have dealt with have been professional, courteous and took the time to make sure I understood everything that we were doing. This was a big step for me, and I was quite nervous until Robin and Margaret took their time to explain and walk me through every step.

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    Staff

    Reviewed Feb. 3, 2023

    I had a great experience moving my retirement Ira over to Goldco. My account manager was very hospitable, knowledgeable and accessible for my new portfolio. The whole process took a very minimal amount of time and was expedited and completed above my expectations. I highly recommend the company and I look forward to my future with them.

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    Staff

    Reviewed Feb. 3, 2023

    After contacting Goldco the process of transferring IRA fund to gold and silver was very professional and swift. There were no problems at all and we were contacted many times with information and guidance and my wife and I could be happier. We look forward to working with Goldco and will recommend you to as many people as we can, especially family.

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    StaffHonesty & Transparency

    Reviewed Feb. 2, 2023

    I can honestly say that I was extremely pleased with the process from beginning to end. GoldCo helped with the smooth transition of my assets from Edward Jones into my precious metals IRA. The questions that I had were answered in a manner in which I understood what I was doing and how I was investing. Overall I would recommend this process to anyone and everyone. Thanks GoldCo!

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    PriceStaff

    Reviewed Feb. 2, 2023

    I was treated with respect and the people that helped me were very helpful. He was explaining the difference in coins to me. I feel as though I got a great deal on my purchase. He helped to explain the cost for my coins and how I reached my totals. I have a lot to learn about buying and selling coins. I think I made a good choice by going with Goldco.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Everyone at Goldco has been very professional and knowledgeable during all transactions. All of my questions were answered quickly and accurately. The transaction process for this purchase was described very well and I appreciate the in-depth knowledge and professionalism of this transaction. Very much appreciated!

    Phil

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    Staff

    Reviewed Feb. 1, 2023

    I am so pleased with Goldco. I ended up talking with at least four different Goldco people. Every person I talked with was highly professional, and answered all my questions to my satisfaction. Moving my existing IRA to Goldco was absolutely flawless and happened within a week's time. Super excited for this new relationship.

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    Staff

    Reviewed Feb. 1, 2023

    I am very happy to have chosen Goldco as custodian for my self-directed precious metals IRA. They were most helpful at every step of the process of rolling over my traditional IRA. They explained my choices in an easy-to-understand way. I would definitely recommend Goldco to friends and family.

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    Punctuality & Speed

    Reviewed Feb. 1, 2023

    Reg. was on track with what I needed to do Given where the financial system is headed to. He verified the info that I had that led me to the conclusion I had come to. Also he was prompt in setting up the account.

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    Staff

    Reviewed Feb. 1, 2023

    This was my first purchase in buying precious metals. I wanted roll my previous employer's 401K. The representatives from GoldCo made the process very easy and made me feel very comfortable during the entire process. I did a lot of research upfront and reviewed the GoldCo kit which was very helpful in my process.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2023

    I initially filled out a questionnaire and Tyler got back with me and told me what to expect from my call from David. David explained everything, we transferred the money into my account and then picked out what precious metals to purchase. I asked many questions and he was very helpful and knowledgeable. It was very easy with David. After David I got a call from someone else to verify my purchase and It was done. I also got some free silver with my purchase. Thank you Goldco!

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    Staff

    Reviewed Jan. 31, 2023

    I had an IRA from a previous job that was not doing anything impressive. I decided to work with Goldco and move that money there. Everyone I have dealt with has been so patient and professional, explaining all of the options available to me and answering my questions. A great experience overall and am looking forward to a continued relationship in keeping my IRA well cared for.

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    Staff

    Reviewed Jan. 31, 2023

    I had lots of questions on how to go about investing in precious metals and Goldco answered all my questions and walked me through each step getting my account setup. They were very patient with me taking extra time so I would understand each step of the process.

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    Staff

    Reviewed Jan. 30, 2023

    My Goldco experience with David Brien’s exceptional service was truly valuable. His professionalism, competency, time, and proactive approach assured me I was on the right track in my decision making. His values and principles of the Goldco brand and help was gratefully appreciated.

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    Staff

    Reviewed Jan. 30, 2023

    Signing up to roll over my 401k was very pleasant, and simple. Oscar patiently answered all my questions, and professionally explained the process in a way that I could understand. I am new to this whole experience, and I feel safer with my retirement fund invested in precious metals.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2023

    A tremendous experience. All staff that I encountered had such great knowledge of their product. I recommend you make the initial call and talk through their options. This is a safe bet right now with the condition of the economy.

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    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 28, 2023

    I am extremely pleased with Goldco. The staff was very helpful and can’t wait to see my coins. I will probably buy more once I see how this works. I had never purchased anything in this price range online before. Bruce **

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    Sales & Marketing

    Reviewed Jan. 27, 2023

    My Sales Executive, Lou Amaya, explained patiently my options for purchase silver in detail, and for purchasing gold 1/4 ounce coins. He understood that this was a lot of money and did not take shortcuts. He stated his goal was to make me happy during the purchase process, and he kept his word.

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    Customer ServicePrice

    Reviewed Jan. 27, 2023

    Couldn’t ask for a better agency to work with. All questions were answered and am very please to have my precious metals account with them. I have checked on many companies and this company by far exceeds all expectations! If you are looking to invest in gold, silver or any metals this is the go to place. It doesn’t cost anything to check them out. Give them a call.

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    Staff

    Reviewed Jan. 27, 2023

    I am so glad that I had the chance to work with Frank P. He was very knowledgeable and helpful. He took the time to educate me in a very kind and courteous manner. I am very excited for my investment. I will be looking forward to further investments with Goldco.

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    Reviewed Jan. 27, 2023

    Sal was great walking me through my first experience in purchasing metals. I highly recommend this company that leaves me feeling I was dealt with respect and fairness! I plan on future metals business with Goldco! I look forward to being advised of the status of my account and about new opportunities that may arise.

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    Staff

    Reviewed Jan. 26, 2023

    This was our first precious metals purchase, and being in our 70s made the need for confidence of knowledge and character a must. Robin Hubbard as our account executive did an excellent job of guiding us through the process. Thanks to all at Goldco... Mike and Sharon **

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    Customer Service

    Reviewed Jan. 26, 2023

    Took a while for T Rowe to let go of the funds but finally went through. Rad seemed to do a pretty good job of the explaining the process. We’ll see how the market evolves but keeping my fingers crossed. Stock market has turned to garbage as well as Mr Biden’s threat to tax savings and IRA’s.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 26, 2023

    I gave Goldco five stars because that's the kind of service I received from beginning to end. Working with Chris and Stephanie was a pleasure. Never was there any pressure, all calls were either answered or returned promptly. The process was very simple and easy when following Chris and Stephanie's direction.

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    Punctuality & SpeedTransparency

    Reviewed Jan. 26, 2023

    Very easy and efficient to work with. Determining after today the length of time to complete the details we discussed. Good reviews from people whose opinions I value and trust. Prayerfully trusting this is a good decision. Look forward the the regularly scheduled personal updates.

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    Staff

    Reviewed Jan. 26, 2023

    Being a first-time precious metal buyer I'm very satisfied with the process and outcome of my experience with GoldCo. Robert Morelock was a great help in understanding how everything was to work and satisfied all my questions and more. I definitely will be back again.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 25, 2023

    I would highly recommend Goldco. They responded immediately every time I contacted them, were extremely courteous, helpful with knowledgeable information, willing to answer all questions with fairness and honesty. Lou was great to work with in choosing my investment. Simone was very wonderful to help me roll over my retirement account. Every detail was taken care of without any problems and they were expedient in all that they helped me with. It was a great experience working with Goldco!

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    Customer ServiceStaff

    Reviewed Jan. 25, 2023

    I was taken aback with the customer service, they took care of of all transactions. I just had to confirm. Very pleased and happy with my decision to trust Goldco with my precious metals custodial IRA account, start to finish they were there. Thank You Goldco

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    Staff

    Reviewed Jan. 25, 2023

    Excellent experience with Goldco! They are very helpful! Transferred my mutual funds from a regular IRA to gold and silver with no hassle! All the staff are very professional. Was great working with Ryan! I would recommend Goldco to anyone. Looking forward to doing more business with them in the future.

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    Staff

    Reviewed Jan. 25, 2023

    I should have come to Goldco a year ago when I heard about you on the Richie From Boston channel on BitChute, Goldco you have made it really simple and I appreciate you guys helping through this process. We are heading into a collapse of our currency and we need to protect ourselves with real money.

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    Customer ServiceStaffRates

    Reviewed Jan. 25, 2023

    The folks who responded to my interest with moving my 401k into precious medals were knowledgeable about my requests and navigated everything for me quite nicely. I have already spoken to several friends about Goldco and was happy to share my experience with them.

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    StaffRates

    Reviewed Jan. 25, 2023

    The process is very easy and professional, GoldCo makes things easy. Robin Hubbard, your senior account manager is very courteous, well informed, and really makes the process enjoyable. I will definitely recommend GoldCo to others interested in precious metals. The entire process from beginning to end is clean and understandable for the average person.

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    Staff

    Reviewed Jan. 24, 2023

    Oscar Alives and Goldco assisted me in my wire transfer and opening up an account. He made it so easy! I feel confident that this company is secure and helping me with my financial goals. I look forward to doing more transactions with Goldco.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2023

    My wife & I was uncertain on how & where to buy precious metals. Through a couple of different events, it lead us to Goldco. After talking to a Goldco representative we were able to get the information packet mailed out to us. We looked it over & was about 2 - weeks before I called back & talked more in detail with one of your representative. From the very beginning of the process we felt we were never under any pressure & all our questions were answered. Everything went very smoothly from the beginning to the end of making a precious metal purchase. Thank you Goldco.

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    Sales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed Jan. 21, 2023

    I am very pleased to be able to leave a well-deserved 5-star comment for my first-time experience with GoldCo. My Account Manager, and the others' involved in the transaction, have made me feel very comfortable by explaining (in great and easy to understand detail) every facet of what I needed to do and what to expect before signing on the proverbial dotted line. I don't think I could have asked for a more knowledgeable and polite group of industry professionals to help me understand the risks and benefits of investing in precious metals; and as such, I was able to make an even more intelligent and informed decision about how or if I should invest my money in precious metals for future retirement. That in of itself is worth its weight in gold (pun intended) knowing that the Investment Manager has the potential client's best interest at heart instead of just rushing to make a sale.

    After researching GoldCo and then contacting them and speaking to one of their Account Managers (who is the same one I have now) and then asking a multitude of questions and receiving open and honest answers, I can say with 100% confidence that I am very comfortable with how and with whom I've invested my money and I look forward to maintaining the relationship with them for many years.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2023

    The process was simple and very organized. The steps to move my traditional IRA into silver were easy and clear. Jace explain the difference between common bullion and premium bullion. Goldco sent the retirement kit and articles to help with my decision to invest. The whole process was done quickly.

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    CoveragePunctuality & SpeedStaffBilling

    Reviewed Jan. 21, 2023

    I just completed my first order of Precious Metals through Goldco. I am a senior citizen anxious and concerned about the direction our country is heading in and wanted to move quickly in the purchase of Precious Metals. The agents and staff at Goldco provided me with the knowledge and confidence to proceed quickly into an order and confirmation. They were practical and consistent in informing me of the process using ethical professionalism and integrity. Educational materials and supporting information were provided quickly and efficiently. Questions were answered immediately and adequately with the help of visual aides.

    I believe I can trust them to provide quality and value when I purchase through them. They also helped to make the process as simple as possible with contractual matters and simple payment. I am hopeful that my risk has been minimized and I anxiously look forward to the receipt of my Precious Metals and processing of future orders. Clement M

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    PriceStaffRates

    Reviewed Jan. 21, 2023

    I had a great experience with the Goldco agent. Very pleasant to talk with. I do have a few concerns and they may be due to my lack of experience/knowledge trading with high dollar precious. So my concern is that I paid 68.00$ for a one ounce uncirculated Silver Veteran. If silver goes up, will Goldco buy this same coin back from at for 78.00$? I am going to assume not. Where am I going to be able to sell these coins at the assumed price? I was very satisfied with the agent, just concerned... and hope I made the right investment.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2023

    I was impressed with how easy it was to rollover my TSP account, to an account with Goldco, backed by gold and silver. I was nervous when I first thought about doing this, but Josh and Stephanie made everything so much easier, and were with me every step of the way. I appreciated the follow up care I received.

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    StaffRates

    Reviewed Jan. 20, 2023

    I had decided to transfer my IRA into a precious metals IRA. I contacted Goldco about this transfer and was pleasantly surprised with the helpfulness of the people I spoke with. No one tried to push a hardsell on me, and they were attentive and helpful with the questions I had about the system. I would not hesitate to recommend Goldco to anyone interested.

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    Staff

    Reviewed Jan. 20, 2023

    I have been totally amazed with regard to transfer of my monies to precious metal IRAs. Joshua and his team of helpers have made my two transfers very easy. I could not have imagined that any other organized group would be so helpful with an otherwise stressful situation. I will continue to refer others to the Goldco group. Thank you, Goldco. Ron **

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    Customer ServiceStaff

    Reviewed Jan. 20, 2023

    Ryan at Goldco was great to work with! He is very informative and explains things well! He answered all my questions and got back to me when he said he would. Glad I made the move for my retirement!!! Thanks.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2023

    The team at GoldCo is very professional and provides the safest environment to handle financial investments. Their ability to make you aware of all options available but you still make the choice.. Everything is on a recorded call for your safety followed up by photographs of products purchased and placed in your personal vault.

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    Customer ServicePriceRates

    Reviewed Jan. 20, 2023

    I was called about 20 minutes before when I was told the market would be closing. I was not given any prior notice as to what they were proposing for me to buy. The process and pricing was explained well to me but I had to make a decision immediately to lock in those prices but I was only left with minutes to make this decision. I am having buyer's remorse. I should have taken my chances and researched what they proposed, instead of feeling pressured into making this purchase.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, we would like to find out more about what happened during your experience. A manager will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.

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    Staff

    Reviewed Jan. 19, 2023

    In discussion with Mr. Johnson he was very informative on the subject matter and benefits of holding gold and silver and the upside of both. He explained how the current changes in the world economics was a good indication that holding gold and silver as part of my portfolio was good balance.

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    Staff

    Reviewed Jan. 19, 2023

    I want to thank Goldco and your excellent representatives for a seamless experience in rolling over a 401(k) into a precious metals traditional IRA. I am not a savvy investor, especially in transitioning from a more familiar 401(k) IRA into a precious metals IRA account, so it was important that I received and understood all pertinent information in completing this transfer to Equity Trust as custodian.

    With the patience and help of Michael Goldstein, Ana Duncan, Delilah Shahbazian, Travis Currie and Melina, I was able to confidently make the decisions I needed to all the way through the funding and purchase process of the metal assets for the account. Kudos to you and your Team for this good experience and my thanks to you all for your assistance.

    - Miley **

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    Staff

    Reviewed Jan. 19, 2023

    David Winter, David McFarlind and Melina Florian were very informative, knowledgeable, and helpful to me for making my IRA Gold and Silver transfer. I am pleased with how professional each of them were. And, I will recommend GOLDCO to others.

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    Staff

    Reviewed Jan. 19, 2023

    My account transfer was handle efficiently and professionally. I look forward to a good experience with this company. Everyone I spoke to was very professional and knowledgeable. They answered all my questions and made me feel comfortable with the process.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2023

    The staff were very helpful and made the process of opening an account very easy. They were able to accommodate the hours that I needed to get in touch with them. I was able to speak with representatives via telephone, e-mail and via regular mail. All representatives were willing and able to answer any questions that I may have. All representatives were friendly and listened to my concerns. I was pleased with the helpfulness of all the representatives.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 19, 2023

    So many retirement accounts are not doing well and are volatile. I am so happy that I was told about Goldco! I moved the money out of my retirement account and I feel super confident about my decision. Every person I had contact with at Goldco was professional, kind, and patient with all of my questions. They called on time and were prompt with emails and texts. The communication was excellent during every step of the process.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2023

    Lou Amaya was very nice and answered all my questions. Lou told me if anything came up call his direct line. The whole experience was very professional. Working in conjunction with Equity Trust was a pleasure. Cecilia ** was very patient with me explaining the process.

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    StaffTransparency

    Reviewed Jan. 18, 2023

    GoldCo has been very responsive ever since we initiated contact with them. They make themselves available and answered all of our questions. They also gave us a good explanation of our purchasing options and explained pros and cons for each. We felt rest assured in our investment.

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    Reviewed Jan. 18, 2023

    I Can’t say thank you enough to Carl O of GoldCo and Equity Trust gal (sorry forget her name) for their due diligence in getting things done! I will refer friends, family and others to both services and will expect the very same services to each of them. I look forward to our future together and know it will be a Great One! Thank you!!

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    Customer ServiceSales & MarketingStaffTransparencySales Tactics

    Reviewed Jan. 17, 2023

    I am pleased in making my purchase and I want to commend Chris, the Account Executive who helped me open my account and how he answered questions I had. I particularly liked that he was not giving me high pressure sales pitches and was more or less clear in his explanations. The follow up calls, the information materials and the customer service helped me decide to go with Goldco. Their excellent buy-back guarantee (though I don’t plan on doing so in the short term) also makes me feel at ease that I am in good hands. They also explained to me the different options I have to create my portfolio which helped me make corresponding thought out decisions on the funding. Not only that, their promotions are attractive. So far, so good. I’m sold on Goldco.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2023

    We are very excited and happy with Goldco, Josh was very helpful and was always available when I called. It took a couple weeks from start to finish because it had to go from one investment firm to another. Overall very happy with the process.

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    Staff

    Reviewed Jan. 14, 2023

    Everyone that worked for me at GoldCo to get me through the process were very professional and completed everything in a timely manner. I highly recommend GoldCo to help you if are looking to diversify your IRA, 401, or other investments. I would like thank everyone that helped with my portfolio. You made the process so easy. Thank you.

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    Customer ServiceStaffRates

    Reviewed Jan. 13, 2023

    My experience with Goldco has been exceptional. This was my first time purchasing precious metals. I worked with Darwin, who was very patient and took the time to explain the process and educate me clearly so understood. He was professional and absolutely outstanding. He helped me roll over my IRA to a self-directed IRA backed by silver and gold. I highly recommend Goldco to anyone interested in precious metals. Also, I'd like to thank Charlie for the amazing follow-up and outstanding service. Thank you, everyone.

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    Punctuality & SpeedStaff

    Reviewed Jan. 13, 2023

    As a first time investor in precious metals I was nervous, & wary at first on whether this was the right investment option for me and what benefits I might gain from a gold IRA from Goldco. I found from the beginning in my first contact with Brett Gayer that this the way to go when he shared his knowledge of the precious metals industry that a gold IRA was the way I wanted to go. Later I was impressed and thankful for the knowledge & patience demonstrated by Ben Monaci as he guided me thru the process of setting up my account and choosing which metals to buy. All in all I had a positive experience. Thank You!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 13, 2023

    This is our second investment with Goldco. The experience they provided with our original investment was so positive that there was no question as to who we wanted to partner with on our latest precious metals purchase. We dealt with several employees as we moved through the process of transferring our IRAs, selecting our investments, etc., and all were top-notch. They each took the time required to answer all of our questions, assuring we were completely comfortable with our investments. In addition, I was especially pleased to be able to work with the same Account Manager to facilitate both purchases. He has always responded quickly, professionally and with patience to all of my follow-up questions. I look forward to future opportunities to work with these people!

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    Customer ServiceStaff

    Reviewed Jan. 12, 2023

    Even though Goldco came highly recommended I wasn’t sure I should make the call. I am so glad I did. I was so impressed with the professionalism, knowledgeability and promptness to meet all my investment needs and they answered all my questions. When they said they would call they never let me down. I’m very pleased with my decisions and I’m so glad I made that call! Thank you.

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    Staff

    Reviewed Jan. 11, 2023

    I am extremely impressed with Goldco's professionalism. This is my second investment with Goldco. Arthur is so knowledgeable and genuine. I am so appreciative of Arthur's time in helping me understand my investments in precious metals. Everyone that I've interacted with at Goldco has been amazing. Will definitely recommend to friends and family!

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    CoverageStaff

    Reviewed Jan. 11, 2023

    My Goldco Representatives were nothing but kind, knowledgeable and extremely helpful. It was a pleasure to work with Goldco and will refer my friends and family with no hesitation at all. They made the process seamless for us who are new to the purchasing of precious metals.

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    Customer Service

    Reviewed Jan. 11, 2023

    I was leary about pulling my money out of the stock market but after talking with Joshua and reading the reviews and investigating the advantage of transferring it to gold and silver backed it was a no brainer. The process was vey easy and I am glad I was introduced to Goldco and I have been telling everyone to do the same.

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    Staff

    Reviewed Jan. 11, 2023

    Everything went smooth. Arthur is very considerate. Explains everything. I was pretty nervous about moving my 401k but Arthur after speaking with him for a short while makes you feel comfortable with your money. I hope to do more business with him in the near future. We will pass the word along to our friends and family.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 11, 2023

    I have received in 3 days a lot of telephone calls and emails from various Account Executives. I feel like I'm being attacked by hungry dogs. I finally connected with an account executive and asked him 1) to stop all the other calls/emails from account executives and 2) to give me pricing. That was 12/21/22 and I'm still waiting for the pricing three weeks later! All the reviews I read seem to be internally written.

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    Goldco
    Response from Goldco

    First let me thank you for taking the time to leave this review.

    Second, please accept our apologies in regards to any unwanted calls you may have received.

    We only call numbers that are provided to us. From time to time, individuals provide us with the wrong number and we end up calling people that did not request information from us.

    In order to be sure that we prevent you from getting calls from us in the future, we kindly ask that you send us an email at marketing@goldco.com. Please provide your phone number and email and indicate that you would like no further contact from us. We will take the appropriate steps to ensure that you are not called again.

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    PriceRates

    Reviewed Jan. 10, 2023

    What I was sold was 200+% over spot??? Collectable is not what I thought I was getting. I don't collect, I stack. Feel burned. I was told the price would go up at the same rate as spot with these coins. But the price is so high to start with, I have my doubts.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A manager will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.

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    Customer ServiceTransparency

    Reviewed Jan. 10, 2023

    I was very happy with the customer service. The explanation I was given since this was the first time I am converting my 401k to Gold and Silver was very good and John and all the people at Goldco really answered all of my questions. I am very happy with this company and all of the people that assisted me.

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    Staff

    Reviewed Jan. 9, 2023

    Both Lou and Diana were very helpful in accommodating my purchase. They were both responsive to my desires with my transaction. I would not hesitate to recommend their efforts to anyone. Thank you again. It was obvious they both cared about my order. I would recommend they do an outstanding job.

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    Customer Service

    Reviewed Jan. 9, 2023

    I can’t thank GoldCo enough for making the process of rolling over an IRA to precious metals so easy. I only wish I had done it sooner. No more stock market worries!!! If you’re contemplating rolling over an IRA, GoldCo is the way to go!

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    Reviewed Jan. 8, 2023

    I was very happy with my experience with Goldco! I was very apprehensive and nervous about finally making the decision to invest in Gold and Silver, but Goldco answered all my questions and made me feel confident in my decision. Thanks Goldco!!

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    Punctuality & Speed

    Reviewed Jan. 7, 2023

    This was my first purchase and was relatively painless. Although it's stressful to turn over a large amount of money and then have to wait weeks or months to get the metal, I was informed that they were behind prior to my purchase so I was given the option to wait if I wanted to. I'll feel better when my metal arrives, but for now, I feel fairly comfortable.

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    Staff

    Reviewed Jan. 7, 2023

    Lou Amaya was really skilled and professional with me. I have limited technical skills and high anxiety when it comes to financial transactions. He "held my hand" and "walked me through" each step of the way. In the future, I have no doubt that I will, with confidence, use GoldCo again and will refer others with confidence.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Jan. 6, 2023

    The initial set up process was very smooth. All agents contacted were diligent with follow up to each successive step and explained them well. All questions were answered within hours once commitment was made to set up. Early on they took time to understand my unique and initial concerns. Kudos to all agents! Thank You VERY MUCH!!

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    Reviewed Jan. 6, 2023

    My total experience with Goldco was exceptional. Everything was explained so that I could make an informed decision on what I wanted to invest my hard earned money in. It was quite educational and I learned a few things. I feel good with my investments. I highly recommend Goldco!

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    Customer ServiceStaff

    Reviewed Jan. 5, 2023

    Everyone I've worked with has been very professional, respectful, yet warm and friendly. I am not knowledgeable about investing. All my questions were answered sometimes before I asked the question. Darwin and Rafael went out of their way to be available. The 2 hour time difference made it hard for me to call after finishing my work day. Often, we would arrange to talk on a Saturday morning.

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    Staff

    Reviewed Jan. 5, 2023

    This is my first experience rolling over an IRA. I spoke with the Golco folks and they guided me through the process from start to finish. I could not be more satisfied with the final outcome. I would strongly recommend them to all my friends. Goldco is truly the leader in Precious Metals. Thanks so much, William L **.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    I was skeptical of converting my Traditional IRA (based in the stock market) to a precious metals IRA. I heard a lot about them and did some research, but had reservations. When I called the account executive took the time to answer my questions and ensure he explained everything clearly. He walked me through the process completely and set the path forward in motion. He then called when it was time to purchase the precious metals. The process was quick and easy. Goldco representatives were all professional, friendly and took time with me. My comfort level grew with the process because of the Goldco Staff. I will recommend them to family and friends. Great job Goldco Team!

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    Punctuality & SpeedStaffRates

    Reviewed Jan. 4, 2023

    The service I received was quick, easy and clean. All my contacts were very knowledgeable in their field. The quarterly check-ins with my Goldco representative will help reassure me that I made a good choice in my precious metals transactions. I agree with the BBB rating of A+.

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    CoveragePunctuality & SpeedStaff

    Reviewed Jan. 4, 2023

    My Goldco rep was helpful facilitating my order. They make the purchase of precious metals easy and quick. The receiving of the coins takes too long but is probably the result of high demand. I recommend Goldco for your purchases.

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    Staff

    Reviewed Jan. 4, 2023

    My experience with Goldco has been excellent. They walked me through the process of transferring my 403B to a self- directed IRA, explaining the procedures thoroughly. David Brein and Whitney Wall have been a pleasure to work with and are both true professionals. I'm looking forward to continuing my relationship with David moving forward.

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    Reviewed Jan. 4, 2023

    It's been a lifelong journey of mine to invest in gold and silver yet I did not take the time to do my research with different companies to see what they have to offer. Finally I came across GoldCo and was really impressed with their company, what they have to offer, diversifying with many options in gold and silver. Joshua Hoffman journeyed with me every step of the way and I'm forever grateful. GoldCo is the best!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 31, 2022

    We were looking to get our money out of our 401k ((stock market) In a timely manner. With 1 quick phone call they got our money move to a save place. Our precious metals are on order. We got some free silver with a special they were running. Thank you.

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    Staff

    Reviewed Dec. 30, 2022

    Everyone that I have talked with at Goldco has been so kind and courteous. My Senior Account Executive Michael Hall was so knowledgeable and helpful. He helped me through all the steps I needed to do to beforehand and then helped me to place my order for precious metals. I'm thankful for the chance to work with him and look forward to visiting with him again.

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    Staff

    Reviewed Dec. 30, 2022

    Between Sabine and David and Melina this process has been easy for me. They have made me feel not so anxious and nervous about making this decision. I'm grateful to have this opportunity to grow my retirement fund and to take care of my grandchildren in the process. Thank you all for answering my questions. Have a safe and Happy New Year and may we all prosper.

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    Staff

    Reviewed Dec. 30, 2022

    While it took us awhile to make a decision., David was very patient in working with us to make a successful transfer. We will be sharing our experience with friends. We had a positive experience with our GOLDCO transaction and would use GOLDCO again!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 30, 2022

    We thank Kenny, Joshua, Ruby, Deanna of GoldCo for walking us through this process with with upfront honesty, support, and friendly customer service. Your information, knowledge and personal touch makes a big difference. Job well done. Thanks to each of you.

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    Reviewed Dec. 30, 2022

    I added additional gold and silver to my IRA account and the service and expectations were totally met by Goldco. I have had a wonderful experience with each person I've dealt with and would highly recommend them to all my family and friends. Thanks!!

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    Rates

    Reviewed Dec. 30, 2022

    I was very happy with Darwin’s presentation. He explained everything I needed to know simply and accurately. I am very pleased with my Goldco experience so far and would recommend this company to anyone I know that is interested in investing in precious metals. I’m looking forward to receiving my free safe as a gift for completing this review.

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    Punctuality & SpeedStaff

    Reviewed Dec. 30, 2022

    I would highly recommend Goldco to anyone. They were very helpful, very professional and the process, with their help went very smoothly. They helped fill out the necessary paperwork. They were quick to answer any questions that I had. I feel much safer with part of my 401k in the Gold IRA.

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    Customer ServiceSales & Marketing

    Reviewed Dec. 30, 2022

    GoldCo was the third company I went to in trying to establish a precious metals IRA. The first two companies tried, but failed in their efforts to create an account due to some qualifying issues with my rural address. GoldCo persisted in finding a solution to my unique problem and were able to open my account within a few weeks. Their customer service and sales team leaped through hoops for me and I am eternally grateful for their efforts.

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    Staff

    Reviewed Dec. 30, 2022

    The representatives took the time to explain how this all works and answer all my questions. I felt more secure in this decision after speaking with them and relying on their knowledge. Being fairly new to precious metals they knew and understood my hesitancy and treated me with respect, concern & patience. God Bless them!

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    Customer ServiceStaff

    Reviewed Dec. 29, 2022

    Knowing the Goldco team is quite busy these days, their response was still timely, efficient and made the experience very easy. I highly recommend Goldco to anyone who understands what's going on with the global currencies, and wants to protect their savings.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    David ** was tremendously helpful and managed the activity on my account with exemplary professionalism. Through the challenges of locating my funds to the quick response and full resolution, it is a pleasure doing business with Goldco! I look forward to a long relationship.

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    Customer ServiceRefunds & Payouts

    Reviewed Dec. 28, 2022

    The Customer service was good. It took awhile to get my money moved from my 401k but it all worked out in the end. Reviews for Goldco were good so I feel confident with my transactions. I’d recommend them to anyone.

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    Staff

    Reviewed Dec. 28, 2022

    The TEAM worked very well for my Precious Metals IRA Rollover from an old, value losing IRA. They were easy to work with and answered all of my questions, of which I had a few questions. I would recommend this group.

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    Staff

    Reviewed Dec. 28, 2022

    Darwin was very knowledgeable and explained it detail. Explained the differences between gold and silver, as I have never purchased gold or silver as a security for my retirement. Explained the benefits for long term and how long I intended to keep both.

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    StaffRatesTransparency

    Reviewed Dec. 27, 2022

    I spoke to Josh Leslie and David and they were extremely informative and helpful as this was my very first venture into precious metals. I would readily refer them to anyone is interested in buying precious metals as well. I wanted to roll over an IRA as well as purchase via cash, they both explained the advantages and disadvantages of purchasing bullion, premium selections and mixture of both. Their knowledge of metals, while I still don’t understand it fully, their explanations gave me a feeling of confidence that I purchased the right mixture for my short and long term strategy.

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    Staff

    Reviewed Dec. 27, 2022

    Phil Godlewski recommended Goldco for precious metals IRA. He said professional white glove service. I was impressed with every aspect of transaction whoever transferred to starting with Lou. I recommended to my husband William who’s in process of having his IRA transferred to Goldco.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2022

    Frank Perla was professional and patient. He clearly explained my choices. I appreciated his professionalism but also his ability to relate to me as a person. I was in the stock market since my 20’s and now at 71, I find myself no longer willing to experience the loss. It wasn’t easy to switch but Frank Perla was of great assistance. I am very grateful and appreciative.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 25, 2022

    Very professional. Not pushy. Explains everything well. Kept phone appointments. Describes all parts so you can understand. Everyone extremely polite and courteous. All paperwork handled by them even postage. Must have worked overtime to get some of it sent out. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2022

    Wow! Thank you Goldco customer service! Simone was awesome with helping me convert my 401k over to Gold IRA. We ran into a few issues, but she helped me get through the hurdles with my eBacon 401k and my bank. Could not have done it without her help! I am happily now in a Gold IRA. These guys are quick! I will purchase from them again in the future!

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    StaffCommunication

    Reviewed Dec. 23, 2022

    Very professional. Keeps me informed of what is going on with my account. Would highly recommend Goldco. Everyone there is friendly and helpful. They made excellent recommendations on what to purchase. No pressure. Everything explained about each type of coins. Helped make correct selection for my investment.

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    Staff

    Reviewed Dec. 23, 2022

    I truly appreciate the representatives involved from onboarding to the final order outcome. The process was seamless, the representatives were knowledgeable and customer centric. The survey is important and why I participated. It’s not about getting a gift. It’s about recognizing the people who represent your brand. Thank you for making this a pleasant experience.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2022

    I was very pleased with the amount of information and customer service I received from Goldco from the very first contact! Goldco provided the necessary knowledge and facts to help me come to a confident decision. Goldco made the transaction expertly and in timely manner. Thank you Goldco!

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    Staff

    Reviewed Dec. 22, 2022

    Having just completed buying gold and silver through Goldco, I feel good to have precious metals in my portfolio. I chose to deal with Goldco upon recommendation of Phil Godlewski. The staff at Goldco answered questions and made sensible suggestions about purchases, leaving final decisions to me. Thank you, Goldco.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed Dec. 22, 2022

    This is the second time I have purchased precious metals with Tony ** at Goldco. In both cases, he answered my questions patiently & honestly. Also, I am a very difficult individual to catch. He made SEVERAL attempts to connect with me in both cases, and worked around my schedule. It took time, but I was always sure that he was on top of it. I was never lost in the shuffle….even weeks into the process.

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    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2022

    I am brand new to precious metals investments, and put off investing in precious metals because I was worried I was getting in over my head. Up until now, I've only invested in a 401K. John and Carl were so helpful in answering my questions and explaining my options. The process went so smoothly and quickly! Not only do I now feel more confident and informed, but I can rest better knowing I have successfully diversified my portfolio.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2022

    I’ve had a great experience from signing up to the day of picking my metals. Joshua and his team were on top of everything. They follow and are on time when calling. He really took the time explaining things about the different metals I can choose from. I’m very happy with their overall help. Thanks again. Will definitely refer friends and family.

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    Verified purchase

    Reviewed Nov. 23, 2022

    Overall satisfied with the entire process. I do have questions about why the process took so long and why so many people had to be involved in the process..My review is not very detailed at this point because the entire process is not finished..

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    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 22, 2022

    Updated on 12/22/2022: I am very pleased to inform that I have received the first part of my shipment. The staff at GoldCo has been very helpful. I am very pleased with the transaction, and the final product I have received. I will continue doing business with GoldCO, and would recommend them to anyone.

    Original Review: It has been a very good experience so far. They were very helpful and informative. They answered all my questions to satisfaction. I am very confident I will receive what I purchased. I contacted them, asked some questions, and found I was not ready to buy yet. They were patient enough to wait for weeks until I was able to purchase. I purchased some precious metals from them, and I am considering transferring my 401K to a Gold IRA through them. I am looking forward to doing more business with them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 22, 2022

    Had the best service with Sal, he is very patient and pleasant on the phone. Was able to invest in silver for my portfolio. Love the service at Goldco and have recommended to others. The process was easy and fast.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 22, 2022

    My account was set up super fast. In these uncertain times, I feel better with my money invested in precious metals. I am hoping for a good return on my investment since the markets are tanking. With the uncertainty of the dollar, I know my money is safe in metals! Thank you Goldco!

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    Customer ServiceStaff

    Reviewed Nov. 22, 2022

    GOLDCO makes it so easy for me a senior to purchase gold and silver. Customer service is awesome. Very easy to contact. Walter explains everything so that I understand. I am very happy to have found GOLDCO. I believe I have good protection with gold and silver.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2022

    I appreciate all the detailed assistance from all parties involved. Communications and call follow ups were very helpful and made the process go smoothly. The team even coordinated my retirement account switch over to Goldco so I was relieved to have help on that. Great company!

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    Customer ServiceStaff

    Reviewed Nov. 21, 2022

    Everyone was very friendly and professional. Our questions were answered satisfactory. We were so satisfied with our purchase that we called back to roll over part of our 401k and also had our daughter call them to make a purchase. Lou (our agent) was amazing and even ended our conversations with “GOD Bless you!” which was a very refreshing experience! Thanks, Lou and GoldCo for making our experience easy and enjoyable!

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    Staff

    Reviewed Nov. 20, 2022

    Overall, the experience was very good. Being the first time I was buying precious metals, it was a pleasure to deal with David McFarlane. He was very patient, very knowledgeable and was available every ti me we needed to ask questions before and after the purchase. As I mentioned before, this was the first time I was buying precious metals. I believe that some questions could've been avoided by accessing my account however your program does not allow that. Instead, I had to talk to David McFarlane before anything was done.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 11, 2022

    Chris T was good to work with. Very upfront no nonsense agent. Always fast in return calls. He did a good job explaining the roll over process and how long it would take. Good recommendations on what type of silver to buy.

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    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    The service I received at Goldco has been fantastic. I had some issues with my side of the transfer. They helped me every step of the way to resolve them. Once that happened the time for them to act on their side was very quick. I thank them for their service and look forward to a long relationship in to the future.

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    Customer ServiceStaffRates

    Reviewed Nov. 10, 2022

    The GoldCo Team provided an excellent experience from initial consultation and account set-up, throughout the initial precious metals order. The Team had noted our initial interests and set up a plan that addressed those interests and included pertinent market analyses to help guide our selections. We look forward to taking delivery of our order.

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    StaffTransparency

    Reviewed Nov. 9, 2022

    Was very pleased with the explanations that were clear and precise throughout the process. Wish we could have found you years ago! I am looking forward to seeing my assets grow over the next few years. Thanks so much for the help and security your business is giving me in my retirement. I would have no hesitation recommending you to anyone else.

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    Staff

    Reviewed Nov. 9, 2022

    David McFarland walked me through precious metals purchase options. David was very informative and clearly presented all options. David gave the pros and cons of each purchase option. I felt that I was given all of the information needed to make a sound purchase decision.

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    Customer Service

    Reviewed Nov. 9, 2022

    GoldCo made the rollover of my 401k to precious metal IRA simple and convenient. A few phone calls and it was completed. They made me feel confident that their expertise in precious metals will benefit me in the future. I will recommend using their services to my family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2022

    I'm new to Goldco services and Mr. Mike Stone was very pleasant, professional, and informative. He was comfortable to work with. The other staff members from the IRA department were also pleasant to talk with. They answered whatever questions I had. Their actions were very timely and they followed up to compete the application process. The funding transfer had issues but was tracked daily until completed. The equity application was voluminous but the computer automated system and docuSign made the process easy and fast.

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    Staff

    Reviewed Nov. 9, 2022

    My experience with the team at GOLDCO has been both an educational and easy one. I was able to set up a new account and transfer funds with relative ease. During the process the team was there to make certain their were no hiccups and, at the same time, educate on the benefits of my GOLDCO choice. This was not only reassuring but enlightening as well. Thank you GOLDCO team!

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    Tech

    Reviewed Nov. 9, 2022

    I was hesitant and somewhat wary at first. However, the GoldCo team seemed to work especially hard to make sure I understood and was comfortable with the nature of the investment, the terms, and practices of the industry, as well as the contract itself.

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    Staff

    Reviewed Nov. 9, 2022

    I think my decision to invest my money into gold and silver is very good. Goldco help me to find solution to do this. Thank you Goldco. My recommendation for my friends going to be Goldco. My experience of buying precious metal was fun.

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    Staff

    Reviewed Nov. 8, 2022

    Compare 4-5 company, I feel the Goldco staff were very knowledgeable, professional and helpful. I learned a lot from Goldco rep Jace, he work through all my questions and concerns. I feel very confident roll over my Roth IRA to precious Metal IRA using GOLDCO.

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    Staff

    Reviewed Nov. 8, 2022

    New to this experience, I was very nervous at first. Everyone was very patient with the questions I had, they were also very informative. I will recommend this company to others. I know if I have any issues in the future this company will be there for me. Thank you!

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    Staff

    Reviewed Nov. 8, 2022

    Your Shipment arrived today (11/08/2023) in Excellent condition. I was Very satisfied and would recommend your company to anyone. I was always treated with courtesy by your employees. You have an outstanding group of employees representing you. Thank you very much.

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    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    It was an easy, quick and simple transfer. Joshua was very knowledgeable, helpful and friendly. Donella was very friendly, professional and pleasant to deal with. I am very glad that I made this decision and look forward to working with Joshua in the future.

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    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    We are very pleased with transferring funds from our 401k to a self directed IRA. Everyone involved was very prompt, professional and made this process very easy. We should have done it sooner and appreciate 5% in silver for purchasing through this company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    Charlene and Tony…two caring, patient and kind Account Executives, responded to my precious medals inquiry nearly 9 mos. ago and it wasn’t until a month ago that I realized what a blessing they were! You see, most of my life, I wasn't involved with anything financial. Then one very sad day I found myself bewildered and unprepared to handle my loving husband’s retirement accounts. Panic, frustration and fear engulfed me as there was so much to learn, especially during this time of economic calamity and uncertainty! However, I realized I had to learn quickly, because I needed to protect and honor what my husband worked so hard to attain.

    Charlene & Tony showed great concern for my situation and provided enough information to where I felt comfortable enough to get my feet wet, without any pressure or obligation. Well, today I’m very happy to say that I’m a proud member of the Goldco Family! Thank you, wonderful new friends, for not giving up on me! I look forward to a more secure future. God Bless you both! Debra

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    Customer ServiceStaffRates

    Reviewed Nov. 7, 2022

    GoldCo is a first rate company. The information and assistance they provide was the most informative. Everyone I spoke to on the calls were so very nice and helpful. They took the time I needed to understand everything and helped me through the process to get it all set up. I am so thankful for GoldCo.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    I felt the overview of the products and the communication was very good. The experience took longer than I wanted, but that was because of a very high demand for the product and services. I appreciated my account manager's consistency and concern - he always had fast and reliable follow up. He was professional at all times, and answered my questions. Thank you!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 5, 2022

    It was beyond challenging trying to transfer my IRA to your company. Everything seemed to be done in duplicate. The incoming wire transfer which I was told had to be resent as it disappeared in 3 days was completed & notification-of receipt was received. Then 10 days later the wire transfer signature request was still coming thru in my email asking for a signature, My funds had already been transferred to Goldco already. I did pick out my coins yesterday but I’m still waiting for a call back as it was late & had to be requested before they were gone.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A manager has or will reach out to you to ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.

    Verified purchase

    Reviewed Nov. 4, 2022

    Joshua made purchasing for my retirement very easy and provided solid recommendations that made decisions simple. Easy process and would definitely recommend to my friends and family. Getting the extra silver was definitely a bonus so I'm excited to see how all of this grows in value over time.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2022

    Arthur has done a fantastic job helping me get started. He stayed on the phone helping me with my financial institution through many transfers and departments. Glad he went the extra mile helping me through it all. They still made me jump through hoops for the transfer, but Arthur fixed that too.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2022

    Lou Amaya was very helpful with the whole process. He helped to expedite my order as quickly as possible which I really appreciated. I opened an IRA precious metals account which I still can not believe all the paperwork involved with how long it takes. There should be a better, more streamlined process but that’s just my thoughts.

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    Staff

    Reviewed Nov. 4, 2022

    Goldco. I had a wonderful experience with the Goldco professionals that worked with me. We spoke on several occasions to ensure my transactions went smoothly. They did. Process went very smoothly. I highly recommend it to my family and friends and will do transactions in the future. Thank you.

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    Reviewed Nov. 4, 2022

    I had a great experience from first talking with Ryan, then the person contacting my 401K company (I think Andreas (sp)) to choosing my coins with Carl and then confirming my order with the person after Carl. I have referred my sister to Goldco.

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    Staff

    Reviewed Nov. 4, 2022

    I had never done a rollover to an IRA before, so I knew very little about the process. The team at Goldco was very helpful and walked me through every step. I contacted them several times with questions and they were very responsive and helpful every time. We completed the process today and I am very pleased with how everything went.

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    Goldco Company Information

    Company Name:
    Goldco
    Address:
    24025 Park Sorrento, Suite 210
    City:
    Calabasas
    State/Province:
    CA
    Postal Code:
    91302
    Country:
    United States
    Website:
    www.goldco.com

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    AWARDS & CREDENTIALS