Goldco Reviews

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Edited by: Jana Lynch

About Goldco

Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.

Visit goldco.com
Pros
  • Wide range of retirement diversification products
  • Guaranteed buyback
Cons
  • Doesn't publish fees online

Goldco Reviews

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    Page 4 Reviews 235 - 435
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 9, 2023

    Very knowledgeable and I enjoyed the whole experience from the first call to the purchase of precious metals in my newly created IRA. Made it very easy. Every one I talked to were very helpful and experienced. I would recommend GOLDCO to anyone thinking about purchasing precious metals and opening a metals IRA.

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    Verified purchase

    Reviewed May 8, 2023

    Very good as far as setting up our accts. Was not happy that we found out only after the accts. were set up that we were required to buy premium coins to get the 10% silver. The fees are a little high.

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    Staff

    Reviewed May 8, 2023

    I found Goldco to be thorough, timely and precise throughout the setting up this IRA account. James Good was extremely helpful in guiding me through this process. All questions were answered to my satisfaction. Future steps in this process were outlined along with their timelines.

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    Customer ServiceStaff

    Reviewed May 8, 2023

    GoldCo provide excellent service in the transfer of my current IRA into a gold backed IRA. The staff was very professional and guided me through the whole process. Would definitely advise anyone looking to move assets to give them a call.

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    StaffRates

    Reviewed May 8, 2023

    Goldco personnel was professional and friendly, knowledgeable and informative. They are very accessible and helpful in navigating through transferring retirement funds into precious metals ira. I would definitely recommend Goldco to others who are interested in investing in precious metals.

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    Customer ServiceStaffRates

    Reviewed May 6, 2023

    My experience with GoldCo was excellent. They helped me every step of the way... I never felt lost in the process... Their staff was great! Kudos to all who I spoke with on the telephone & their assistance thru the process... 5 Star rating! Thank you very much to all who assisted me with opening the IRA...

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    Customer ServiceStaff

    Reviewed May 5, 2023

    I would like to take this opportunity to thank Goldco and my representative David Taylor for all his help with my transfer. I was nervous about this market and wanted to diversify my portfolio. Everything was explained and made simple by the staff at Goldco. I have recommended Goldco to my friends to diversify their portfolio in this unstable market. Thank you.

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    Punctuality & SpeedStaff

    Reviewed May 4, 2023

    Was apprehensive about switching my standard IRA over to gold backed at first. Easy to set up appointment with David who did an excellent job of explaining things. Excellent service, answered all my questions fully, friendly, informative people. Very pleased overall. Glad I did this. Wish I’d have done this earlier.

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    StaffTransparency

    Reviewed May 4, 2023

    My wife and I have been looking for another way to invest our money. After doing some extensive research we found Gold Co. We had the pleasure of working with David Winter. David did an amazing job explaining the entire process and keeping us updated along the way. I would definitely recommend Gold Co to anyone looking for a new way to invest.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 4, 2023

    The Goldco staff took their time explaining everything, from transferring my IRA funds, different options available, and terminology specific to the precious metals market. I learned a lot from their patient discussions. I came to Goldco to diversify my IRAs. They were highly rated, and I now understand why.

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    Verified purchase
    Staff

    Reviewed May 4, 2023

    I recently purchased a variety of gold and silver coins. I am completely satisfied with the service I received in dealing with GOLDCO and would recommend them to anyone investing in precious metals. From start to finish, had nothing but excellence and professional service dealing with Wells and Carl. Both were knowledgeable. Thank you both!!

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    Verified purchase
    Staff

    Reviewed May 4, 2023

    Our experience with Goldco was great from start to finish! David Taylor was exceptional! It was very apparent from the very beginning he truly cared about us and helping us through the process. We would and have recommended David and Goldco to others.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 4, 2023

    I was very impressed by the Precious Metals "education" I received from the Goldco Representative, who ensured that I understood what I was purchasing, Metals storage and the Goldco Buyback service for its clients. I asked about upcoming RMD's I would for which I would need assistance, and was advised that support would be provided, which assured me that Goldco is a "full service" metals provider. I'm looking forward to a long term relationship with the Goldco Customer Saales and Service Team.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2023

    Initial representative I first spoke to was not pushy & this was one of the reasons I decided to go with Goldco when I called back several weeks later.
    Welcomes me to call back if I have any questions at anytime.

    All are courteous.

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    Verified purchase
    Staff

    Reviewed May 4, 2023

    This was my first time purchasing from GoldCo. It was the best experience one could expect for being a first time purchaser. My GoldCo Team (Michael G., Sabina, & Edward) were top notch professional from start to finish. They made the process easy and as seamless as possible. Now that my purchase has been completed, I have a sense of relief. With the way the economy is going, I needed peace of mind of having some tangibles like Silver & Gold as part of maintaining some of my hard earned money. Tonight I can sleep better for sure. Thanks Again!

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    Customer ServiceStaff

    Reviewed May 4, 2023

    With the uncertainty of the dollar/stock market and the encouragement from Phil Godlewski I decided to rollover my 401K into a precious metal backed IRA with Goldco. My advisor Edward was so easy to work with and explained everything to me and walked me through the process step by step. He answered all my questions and made it a fantastic experience. I would definitely recommend this company! So happy to have my 401K switched over to God's money.

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    Trasferring my Roth IRA to Goldco was very easy! The hardest part was getting my former brokerage to transfer my IRA. Everyone I have spoken to has been very courteous and knowledgeable. It has been a real pleasure! I would definitely recommend working with Goldco.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed May 3, 2023

    Working with Goldco is a seamless transition with a knowledgeable and friendly staff that answered all of my questions. The whole process took about two weeks to complete from start to finish. I would recommend to others. No pressure or demanding sales pitch.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 3, 2023

    Goldco customer service and transaction was very impressive in this days. Promptness and courteous. I highly recommend Goldco. A specially George Flower was great guiding me and assisting me in to right direction of purchasing Precious metal for my precious IRA.

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    Verified purchase

    Reviewed May 3, 2023

    I am very happy with the service and patience each person I spoke with at Goldco. They walked me through each step and made me feel comfortable making the big switch. In these times we need to protect as much as we can and I feel I made a good investment with Goldco.

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    I enjoyed working with my advisor. He made the process very easy. I wasn’t very knowledgeable about how to diversify my precious metals portfolio. Thankfully, after listening to the information provided, I am confident and excited about my individual vault and the holdings within.

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    It was a completely pleasurable experience to deal with our Account Rep, Tyler Syphers, as it was with all the Goldco people that we dealt with. It was our first experience purchasing gold/silver and everyone alleviated our concerns. No question was considered dumb. We thank you all for this experience. Walter **

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    After reviewing all the companies prior to talking with Goldco. I decided that Goldco had what I wanted. So far I'm very pleased with my contact person Zeve Kats. I understood everything he explained to me about my purchase. Very professional & he guided me through the whole process.

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    Everything went well. All parties were very helpful. I am already talking to my friends about this experience. I asked for pictures of coins I have purchased but have yet to receive any pictures. Please send pictures of coins I have purchased. Thanks.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2023

    I moved a Traditional 401K to a self-directed IRA through Goldco. All of the representatives we dealt with were knowledgeable and answered all of our questions. They promptly returned our calls and were professional as well as friendly. Definitely a top-notch organization. I would highly recommend Goldco...

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    I would like to thank everyone at Goldco that was involved my my recent IRA rollover to precious metals. Everyone was very knowledgeable at every point of my transaction. I felt comfortable and assured all the way through the process. Thanks again for helping me preserve part of my retirement.

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    Verified purchase
    Staff

    Reviewed May 2, 2023

    I am very satisfied with my IRA experience. All staff has been very professional and thorough. I look forward to additional precious metal purchases in the future. The professional staff provided a level of peace of mind that I appreciate.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 2, 2023

    I had contacted the Goldco site through a recommendation from one of the podcasts that I watch. Upon going to the website and putting in the initial information requested, the next screen came up indicating that I would receive a special coin if I called the number given before the representative called me. When I dialed this number, the gentleman who answered the phone did so with "hello" only. He did not introduce himself nor the company until I specifically asked who I was talking to. I was reluctant at that time to give him any more information because I was not sure that I hadn't somehow found myself into a scam site due to the unprofessional greeting.

    Upon finishing this call, I searched up the website via search engine and dialed the number given from that search. The phone was answered in a professional manner, using name and company name. I explained why I was calling and indicated my concerns that I might not have spoken to a valid employee of Goldco, and the individual answering did verify that the individual I had spoken to indeed worked with the company. She validated my reason for feeling "leery" during the initial call, indicating that she would have also been concerned if she had called the company and gotten that same greeting that I had.

    I will say that from that point on I was extremely pleased with everyone that I have come into contact with through the experience of opening up my IRA account and purchasing precious metals. Everyone I dealt with was very knowledgeable about their part of the job and I felt confident in my experience with opening the account through the final confirmation call. I will be doing business with them again in the future and referring others.

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    Goldco
    Response from Goldco

    We apologize for the initial experience you had. As you can see from the 1000s of 5-star reviews we have, this isn’t how we handle our customers. We appreciate you taking the time to write a review and share detailed feedback. All reviews help us improve our business practices and policies.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 2, 2023

    This is my second transaction with Goldco. The people that work there are very knowledgeable and professional. I’ve really gotten to know them. I would recommend them to all my friends and family. Anytime I have a question or concern, it has always been addressed in a timely manner. So far I’ve been very happy with my purchase and it has been profitable for me. I am a first time precious metal owner and I’m sorry I’ve waited this long. I view this as a long term investment and a great way to diversify my Retirement portfolio.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2023

    With volatile stock market and not gaining but losing the this last year. I feel more secure having my IRA backed by precious metals. Goldco was very helpful through the process. I would recommend them to friends and family. Stored in vault. Keeps me from having to handle and figure out storage.

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    Verified purchase
    Kenneth increased rating by 3 stars.
    PriceRatesTransparency
    After a positive interaction with Goldco, Kenneth increased their star rating on May 2, 2023.

    Updated review: May 2, 2023

    Darwin Hostelley was extremely helpful explaining everything to me. I was wrong in my thinking of how the Spot Price works in setting pricing. I thought I was being taken on pricing of my order. I couldn't be more pleased as to how Darwin handled my stupid thinking and being patient with me, explaining exactly how it all works. He is an excellent employee of yours.

    Original Review: May 1, 2023

    I really didn’t have the time over the last week to look into the unit price, my wife Carol and I, were charged for the gold and silver we purchased. The gold price for Gold GBR Shark 0.25oz was $920.00 for qty of 10 = $9,200.00. The Silver Liberty Bell 1oz was $71.60 for qty of 145 and Silver Mighty Mo 1oz was $71.60 for qty of 145 = $20,764.00. These prices are way over the present 1oz price of gold at $2.839.00 and the present 1oz price of Liberty Bell Silver at $25.05. The markup appears to be around 54% markup on Gold and 35% markup on Silver. I need an explanation of why we were charged so much. We spent another $50,000.00 with the same pricing on Gold and Silver. I will not be able to ever make any money on these accounts.

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    Verified purchase
    Staff

    Reviewed April 29, 2023

    Lou is knowledgeable and responsive. He is helpful, answered all my questions, and explained things clearly. The process of buying precious metals is easy and every steps were explained to me. All the staff are courteous and professional. I had a great experience doing business with them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2023

    It was a pleasure working with Mike Stone on this purchase. He was informative, courteous and prompt on taking care of our order. He has a very good sense of humor also. I have already referred him to a friend.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 29, 2023

    The price of the bullion seems high, but am not sure of the grading and certification. Hopefully I will get the 10% free silver to make things closer to market value. The people were friendly and helpful, they returned my calls and made sure the IRA rollover process was as painless as possible.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 29, 2023

    I just opened a new account. I had numerous questions and, honestly, a couple of doubts. Chris James answered all my questions which did away with any doubts which I had. I appreciate the patience and professionalism demonstrated by everyone I have dealt with. I will highly recommend Goldco to my family and friends.

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    Verified purchase

    Reviewed April 28, 2023

    Had a great experience with Lou, he is very good at explaining the difference ways to invest in precious metals. He took the time to explain so that we felt comfortable with our decision. Looking forward to working with him again.

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    Verified purchase
    StaffRates

    Reviewed April 28, 2023

    On 12/21/2022, I contacted Goldco to order gold and silver. Order #**. Because of the most professional yet personal attention by Michael Goldstein, I placed another order today 5/28/2023. Michael's expertise in precious metals left me confident that my best interest was his primary goal. He considered my choices in this second order and provided some information regarding my selection. Being new to precious metals investments, Michael gained my trust in his friendly, professional manner. He is a credit to your team.

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    Verified purchase
    Staff

    Reviewed April 28, 2023

    So when I started to look deep into Gold investing, reading and exploring something that was new to me, I came across, you know, you're right, "GOLDCO". I immediately was drawn to reach out to your Company. I had many conversations with Arthur S. and he helped me understand a lot about Precious Metals. Over the course of a couple weeks I realized this was needed in my portfolio. Last, but not forgotten, is the friendliness of your personal. To tell you the truth I felt at ease when speaking with you folks, kinda like talking to my best friend. Hope to be friends for sometime into the future. Thanks for being there for me.

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    Sales & Marketing

    Reviewed April 28, 2023

    I had no problems dealing with Mike, John and Austin from Goldco. My only problem is how Goldco promotional material presents its "free" silver offer as it is is not free silver. This is why the review is not 5 stars.

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    Verified purchase
    Customer Service

    Reviewed April 28, 2023

    Wonderful experience all the way around. From the initial call to the final confirmation, I never felt any pressure and all my questions were answered. Every step went at my pace and I was encouraged to do as much research as I could to make sure I was making the right decisions. I highly recommend Goldco for rolling over an IRA to precocious metal IRA.

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    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBillingRatesTransparencyTimelinessHonesty & Transparency

    Reviewed April 28, 2023

    I had some excellent service and some that was not so helpful. Some of this involves Goldco’s partner, Equity trust. Here’s the rundown of my experience. Goldco responded quickly to my initial inquiry. They were very quick in responding to my initial query and overnighted hard copy documents documents when I was unable to read the docusign emails. They provided a Fed Ex overnight return envelope. I appreciated the thoroughness of the application and explanation. Goldco followed up very well, open to questions.

    I found the woman who worked with me to initially contact Schwab, very professional and efficient. She made no mistakes and explained everything very clearly. My account manager, John Innes at Goldco was very nice, pleasant and called back the same day. However he misinformed on two occasions. I had questions from reading the application and was directed to him for answers. The application noted there was an initial fee for opening an account. I asked John how much. John stated there wasn’t a fee. But Equity charged me a $50 fee. John also assured me that I would only pay one annual fee even though I transferred both a SEP and Traditional IRA, which I was told needed to remain two separate accounts. John told me that no, there would only be one annual fee for the two accounts. When I spoke to Equity, they demanded 2 separate payments.

    John called me after the money landed in my accounts and asked me to call Equity and give them my credit card numbers. (I made it very clear on my application that I wished to pay the annual fees by credit card, not have any monies taken out of my account.) Here’s where my experience with Equity was not only sub par but disturbing. When I called Equity with my credit card, I was told that both the one time and annual fee had already been transferred out of my SEP account. I explained to the woman representative that was a mistake, as clearly noted by my clear indication on my application and wish that corrected.

    The woman became very defensive and told me they had done nothing wrong, that my account was “past due” and therefore they had every right to deduct the money from my account. I questioned her about that given that the money had just landed in my account that very day so how could that be past due? And why wasn’t I sent an email requesting the fees? She said the account was opened a week earlier. She would put in a request but she doubted it would be acknowledged.

    That evening in my mailbox, I found two bills from Equity, asking for the fees. They were posted on April 20, and I gave my credit card info on April 26. The due date on the bill was May 20. Obviously May 20 would be “past due”, not April 26. What was disturbing, was the woman chose to blatantly lie vs acknowledging and righting a simple mistake. I wrote John about both of those incidences, the discrepancy between the bill I received in the mail, and the woman’s accounting; and also about John’s misinforming me about just one annual fee for two accounts. Told him these simple errors were “ not inspiring confidence in the process.” John apologized for Equity and said the monies would credited back to the account but did not mention his own error, simply would have his metals guy call me asap.

    People make mistakes; I get that. Would just like them to take responsibility for that. I like John, perhaps she’s new at the job and just learning or he was preoccupied by a personal situation etc. But particular when you’re making such a large purchase, it can shake your confidence. Carl called to discuss metals. Also a very nice man, obviously very knowledgeable. He spoke very rapidly about a number of things, much like you do with someone familiar with your trade. He asked me if I had questions. I explained I was a newbie to the field and asked humorously for him to slow down a bit for me. I asked him questions or paraphrased what he said to make sure I understood, and he was patient with me. He noted that he enjoyed my asking questions and could tell I understood from my answered. He felt I picked it up well and said most people don’t ask anything. I could understand why.

    Initially it was dizzying trying to follow him. Fortunately I was able to take some notes and could then back track to review. But I know I missed some of it. I suspect most people are pretty overwhelmed and don’t ask questions for fear of appearing dumb. And given Carl doesn’t get much feedback he may feel most people aren’t that interested and see his talk as a mere formality. Again I liked Carl, as a person. People probably really know this business or they are overwhelmed. I am leaving this review as internal constructive criticism of Goldco and Equity, not as a public review. I know Goldco has a superior reputation and these are small hiccups in a well oiled machine. But I want to be honest about my experience.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. We appreciate you taking the time to write a review. All reviews help us improve our business practices and policies.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2023

    Goldco's service met with my expectations. I received very good customer service from a rep able to answer all my questions and concerns. I feel I have a trustworthy advocate for my financial growth over my last two purchases, and I look forward to doing yet more business with Goldco.

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    Verified purchase
    Customer Service

    Reviewed April 27, 2023

    The process of purchasing metals from Goldco was smooth. I didn’t experience any negative moments. I would recommend working with them. Joe was on top of things and Carl assisted me in choosing my metals. Afterwards, someone from the Corporate office called me and confirmed everything before submitting my order.

    Jeanne **

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2023

    I felt so lost dealing with switching over my Cash IRA into Precious Metals IRA. I had been saving coins for years but haven't done much with it until lately. "I was fortunate to have picked the GoldCo to aid and assist me through my purchase. They answered every question and helped me with which investment would be a proper fit for my situation." They were very understanding of my ignorance in this new field. GoldCo was very professional and helpful! GoldCo was great. They have different amounts to invest with. They started with a minimum of $25,000 and up. You can choose from several depositories to store your precious metals. I will definitely be doing more business in the future.

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    Verified purchase
    StaffSales Tactics

    Reviewed April 27, 2023

    Working with GoldCo has been an enjoyable experience. Everyone was very helpful and extremely knowledgeable. This was my first purchase of gold and silver and they were patient with me, answered all my many questions without high pressure tactics. I will be recommending anyone I speak with who is considering precious metals GoldCo.

    Robert

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    Verified purchase
    Staff

    Reviewed April 27, 2023

    I’m fairly new to precious metal purchasing, the Goldco representative was knowledgeable and easy to talk with and made it a great experience. I look forward to dealing with Goldco again. I would recommend Goldco to anyone wanting to buy precious metals.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed April 27, 2023

    The help and information was very professional without a hard sale being pushed upon me. All calls were done on time and all my questions were answered to my satisfaction. I am passing on their services to some of my coworkers and friends.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 26, 2023

    I am new to ordering precious metals. Chris James, my Broker, was very helpful in educating me what was available to purchase and what most people were purchasing at this time. I will be ordering more precious metals in the future and with Goldco and will be using Chris to purchase it. He said to call him at any time and if he is on the phone he will return my call just as soon as possible. It was an easy experience using Goldco to make the purchase.

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    Verified purchase
    Staff

    Reviewed April 26, 2023

    It was a blessing to know that the people I was dealing with were Christians. It puts my mind at ease as the first time buyer. I decided on your company because Hannity and I looked you up online and went for it. God bless and take care! Naomi

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    Verified purchase
    CoverageStaff

    Reviewed April 26, 2023

    I dealt with Lou Amaya, very nice and very helpful during the purchase of my precious metals portfolio. Explained everything so I understood what I was buying. How long we should keep before thinking of selling and if and when we did decide to sell giving GoldCo the opportunity to sell back to them. They will give you the highest buyback. Thank You for all your help!

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    Verified purchase
    Customer Service

    Reviewed April 26, 2023

    I transferred my traditional IRA to gold and silver with Goldco. Very easy process! The transaction was completed in 3 days. Goldco kept me informed with emails and phone calls. I wouldn’t hesitate to use them to purchase more gold and silver.

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    Verified purchase
    Staff

    Reviewed April 26, 2023

    I am a newbie and just rolled over my 401K into a precious metals self directed IRA. I was treated very well and Joshua was very patient at explaining the process to me. I had lots of questions and he answered them all for me. I look forward to long time relationship with Goldco.

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    Verified purchase
    Staff

    Reviewed April 26, 2023

    I was please with the products purchase & professionalism of the representatives who conducted my business with GoldCo. The business I conducted with GoldCo was very well designed to prevent stress. I give GoldCo 5 stars & will recommend GoldCo to my family & friends.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 26, 2023

    Very easy process. Very helpful and thorough with information and instructions as how to switch my Ira into a precious metals dealer investment. I can’t wait to see how and what this materializes into as far as investments go. Lou was a great representative in guiding me in this new adventure.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2023

    Everyone has been very helpful and informative. No matter how many questions I asked everyone answered patiently. All phases of the process were explained thoroughly. The purchasing process was great. Reggie explained how it was done, what products were offered and even how your statement would look. The whole team made themselves available and always returned my calls in a timely manner. Even though I was in a different time zone. I have already talked to several people about GoldCo. Can't wait to see my first statement. Thanks to all the GoldCo teams for making this a very stress free experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2023

    Lou is extremely polite & knowledgeable about gold, silver & the process of the IRA precious metals. The only reason a 5 star was the call was 1 hour late & the metals purchase can take up to 12 weeks.

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    Verified purchase
    Punctuality & Speed

    Reviewed April 26, 2023

    James, Ruby and Debra made this so easy!!! I have more peace of mind! With the projection of gold and silver expected to rise of the next few years, this was the right thing for me! Do your own research. Now waiting for my safe. What a bonus!

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 26, 2023

    They were able to get exactly what I wanted. Helping set up a transfer of funds to a new brokerage account was also seamless. Just wish I had more to invest in these uncertain times. Once I made my buying decision it took 10 minutes to get the confirmation call back. The price was the lowest I could find as well.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed April 26, 2023

    My husband and I really appreciated the prompt, courteous professionalism shown to us by all the Goldco team members. They were able to answer all of our questions quickly and reassured us every step of the way as we set up our accounts. We would highly recommend them to anyone interested in investing in precious metals. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2023

    Josh Hoffman was extremely helpful in assisting me to in rolling over my 401k. He was able to provide me with the best choice with educating me to purchasing silver and gold options. The transaction was very quick and was provide with email immediately. Excellent customer service!!! Thank you and I look forwards to growing my investments with your company.

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    Staff

    Reviewed April 26, 2023

    I was very pleased with how painless the process was in opening a precious metals, self-directed Ira thru Goldco. They educated me and directed me on how to get the whole process going and done. I now deal much better about my retirement money in precious metals.

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    CoverageStaff

    Reviewed April 25, 2023

    I have been dealing with Sal and Michael for almost 6 months and can’t thank them enough for all their help with the purchase of gold and silver coins. They have taken the time to explain every detail to me and have been very helpful. Thank you for your help!

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    Staff

    Reviewed April 25, 2023

    Goldco has been great to work with and they helped me rollover an ira into a precious metal ira. Every single person from Goldco that I spoke to was professional, polite, able to answer all of my questions and didn't attempt to push me into doing something I didn't want to do. Goldco was able to explain every step throughout the entire process and they made sure that I understood and always asked if I had questions. I am very pleased with the end result. Thanks.

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    Customer Service

    Reviewed April 25, 2023

    Rolled a stock market money market account over to this account and was as smooth a transition as possible. Remarkable experience. Would highly recommend to anyone who would like to invest in precious metals to give these folks a try. Thanks.

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    Customer ServicePunctuality & SpeedStaffEase of UseFollow-Through

    Reviewed April 25, 2023

    I was looking to convert some of my IRA to a gold IRA. I was speaking to two other suppliers. I decided to go with Goldco because of their quicker response, ease to make the switch, and knowledge of the contact people. They answer the phone and quick to call you back and do what they say. There were additional incentives based on the amount of dollars you moved in the account and that was a lesser consideration in using Goldco. Response and knowledge were the high priority. The custodian website was great and easy to use. When it came time to pick the precious metal types to put in the account, Lou was very patient and helpful. I can recommend Goldco for anyone who is considering a precious metal IRA.

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    PriceStaffRates

    Reviewed April 25, 2023

    It was a very easy process to convert my IRA into precious metals with the help of GOLDCO and their representatives. The staff is very knowledgeable and willing to help with your personal needs. I was offered many options and a great variety of products at a very reasonable price. I would highly recommend GOLDCO as my choice for your precious metals dealer.

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    Punctuality & SpeedStaff

    Reviewed April 24, 2023

    Kenny and crew were very helpful. My questions were answered and my transfer went through smoothly and I believe quickly. I have passed your number along, but so far no takers. I will keep trying, recommending you to my friends and family. Some have considered. Dennis

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    Punctuality & SpeedStaff

    Reviewed April 24, 2023

    I just got my IRA Account changed over to Goldco in precious metals. In doing so I had several questions that were answered quickly and easy to understand. I would highly recommend this company. The individual I have dealt with are very knowledgeable and helpful.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 23, 2023

    This is the 2nd time I am purchasing from Goldco. Comfortable to do business with. Very responsive to all my questions. Jace Kent always gets back to me quickly when I reach out to him. A pleasure to deal with.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2023

    My Goldco representative, James, was very professional and extremely helpful assisting me with rolling part of my 401k into a precious metals backed IRA. I highly recommend both he and Goldco to anyone considering investing in precious metals. They made it a quick and painless process!!

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    Reviewed April 21, 2023

    Account Executive Lou Amaya was wonderful to work with. He explained everything clearly and got me what was best for me. I couldn't be more satisfied with the experience!! I will definitely go to Goldco for all my future needs.

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    Staff

    Reviewed April 21, 2023

    Mike Stone was very helpful in my decision to trust in Goldco to administer my retirement funds. I feel that Precious Metals is a hedge against the pitfalls of our government and Federal Reserve to responsibly manage their spending and the money supply in ways that bring stability and not chaos to our monetary system.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2023

    The experience with the representatives was very good. Information was provided and questions were answered thoroughly. Anytime I called with questions they answered right away or promptly returned my calls. I would recommend Goldco to friends and family based on this first time experience.

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    Staff

    Reviewed April 20, 2023

    The team at Goldco helped with our 401k rollover and the paperwork to ensure we didn't create a taxable situation. Everyone was pleasant and professional and patiently answered all of our questions. I would recommend Goldco when you're looking to invest in precious metals.

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    Customer ServiceStaff

    Reviewed April 20, 2023

    The people at Goldco were very helpful and professional. They walked me through the process. I definitely will recommend them to friends. If I ever invest in gold and silver I will definitely call my friends at Goldco.

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    Staff

    Reviewed April 20, 2023

    This was my second purchase of silver and gold with Reggie and it was a pleasure again. He is very professional and personable and I would recommend him to my family and friends. He even reminded me of the 10% in free silver that I was happy about.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 20, 2023

    I am extremely happy with the experience I had while purchasing coins through Goldco. The sales representative and broker were with me every step of the way, and not only returned my calls in a timely fashion, but answered my questions in layman's terms. They facilitated the transfer from my existing IRA in a way that demonstrated impeccable customer service. I highly recommend this company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2023

    Goldco was great to work with in rolling over my 401K to a precious metals backed IRA. They were there from start to finish. Explained the process clearly, helped me open my account, got my funds transferred and assisted in determining what metals to buy. I had questions during the process, and my rep always called back quickly. Highly recommended!

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    Customer ServiceStaff

    Reviewed April 20, 2023

    GoldCo has been top notch with every interaction we have had so far. Being new to the precious metals market, we did not know what to expect or how to navigate. Each GoldCo account advisor we spoke with was patient and knowledgeable. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2023

    Very positive experience. All questions answered. Explained in details what I was purchasing in terms I understood. Communication by email and by phone which made the process fast. Really pleased with their professionalism. I would recommend this company to my friends and family.

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    Customer ServiceStaff

    Reviewed April 20, 2023

    I just want to state that this was my first experience with purchasing precious metals and must say that Goldco made the process easy to understand and rollover my existing 403B painlessly. Communication was excellent and they answered my questions efficiently in an understandable manner. Their coordination was seamless and effective. Michael Goldstein was very personable and helpful. Thanks Goldco.

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    Staff

    Reviewed April 20, 2023

    Oscar took his time to explain everything to us concisely. At no time did we feel pressured. He was very friendly and professional. He put us at ease by putting us and our concerns first. Everyone that we spoke to from beginning to end made the process so much easier. By the end we were left with feeling like family.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed April 19, 2023

    The service you provided was very good. Our salesperson was George Fowler and he always replied promptly when we had questions and handled things in a professional manner. We would recommend your company if there was someone who was interested in purchasing silver or gold.

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    Staff

    Reviewed April 19, 2023

    We dealt with Wells, Donella and David when transferring our IRA to GoldCo and we couldn't be happier! They were very helpful during the entire process and answered all of our questions and addressed our concerns! Would highly recommend GoldCo!

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    Staff

    Reviewed April 19, 2023

    As a novice to buying precious metals, this experience was very easy and took less time than I had anticipated. Everyone that I dealt with was helpful, very knowledgeable and made sure all my questions were answered. I would recommend Goldco to anyone looking to add precious metals to their financial portfolio.

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    Customer ServiceStaffRates

    Reviewed April 19, 2023

    I was stressing too much about the stock market volatility and researched numerous precious metal companies. I decided on Goldco based on their rating and reviews. They didn't disappoint and offered a seamless transaction in rolling over my IRA. The entire staff has been very friendly and professional!

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    Customer ServiceStaff

    Reviewed April 19, 2023

    Excellent customer service and very knowledgeable staff. Remained committed to assisting me with my new account until process was complete. Would highly recommend GoldCo to friends and family members. Looking forward to having the quarterly support to ensure my investments are performing well.

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    Staff

    Reviewed April 19, 2023

    Working with Goldco was a very positive experience. Josh Leslie was very helpful and made everything understandable. Everyone I spoke with was very courteous and professional. I feel that my portfolio is in good hands. I look forward to working with Josh from Goldco and that my money is in good hands.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 19, 2023

    The Goldco reps I worked with were very courteous and treated me with utmost respect. What WOWed me the most was their response time to my initial online submission form. As soon as I pressed the ENTER key to submit the form, I was receiving a call within seconds! Wow, that was FAST!!!

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    Sales & MarketingPriceStaffRates

    Reviewed April 19, 2023

    We are first-time metals buyers and needed a lot of answers and direction from our sales rep - David McFarlane. He provided us with much information and spent a great deal of time with us to help us with our assessments of which metals, pricing, resale valuation, etc. There were a couple times where the info we were receiving didn't make complete sense to us so we asked him to clarify which he did without hesitation. We have placed an initial order but we are still learning the ropes of this precious metals hedging process and will likely be back to Goldco for round #2 in the next 30 to 60 days, depending on how the economy and dollar do.

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    Customer ServiceStaff

    Reviewed April 18, 2023

    Goldco has probably the best customer service of any company I have done business with. They kept in touch with me through the whole process of purchasing precious metal coins, which took several weeks do to my timing, not theirs. Very friendly people and very easy to talk to. Very knowledgeable about the precious metal coin market. They were able to meet my needs and I am very glad I chose to purchase coins from them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2023

    I've worked the most with Wells Hacker and Rad Brdar. I'm glad Wells didn't give up on me when I missed his call. They've been extremely helpful as well as their staff. Always willing to get me any questions answered quickly. Appreciate Phil Godlewski finding GOLDCO and this opportunity for his followers.

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    Staff

    Reviewed April 18, 2023

    GoldCo has extremely professional employees who are ready to help you with every step needed. For me, it was to refinance a IRA to a precious metal Traditional IRA. I had all the help needed to fill out forms and to contact my financial retirement company. I am very happy with my precious metal account.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 18, 2023

    I am new to precious metals. The initial Account Executive (W.H.) I talked with about rolling over my 457(b) to a Goldco Precious Metals IRA was very patient, answering all of my questions, explaining as many times as was needed for me to understand things better, without seeming to get impatient. He even intervened when Equity Institutional's IRA Specialist made many mistakes on the application. He completed it himself, & then things went a lot smoother. He was very professional, personable, and kind on the phone.

    The 2nd Account Executive (C.O.) who talked with me about what metals I wanted to purchase, however, was quite a fast talker, seemed to get pretty impatient with every question, condescendingly made me feel small for being "a newbie", & although he mentioned numerous times that what I purchased was my decision, he was quite pushy, and I felt that if I didn't purchase what "94% of customers" purchased, I would be making a stupid decision.

    At that point, I just wanted to get it over with! I have heard that some others' experiences were the same as mine, but that others dealt with someone who was quite nice & did not pressure them. Time will tell if I've made a mistake or not with what I purchased. I would recommend Goldco to others because of the initial contact person I dealt with, the overall process, and the highest buy-back price guarantee, but I can't give 5 stars, due only to the purchase experience. I only hope that anyone I send to Goldco will not end up with the same person who helped me with my purchase.

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    Staff

    Reviewed April 18, 2023

    Excellent experience working with everyone at Goldco. Robert Morelock is very experienced and knowledgeable. He answered all my questions including the ones I didn't know to ask. I also worked with Ruby to set up the accounts and she was very helpful and enjoyable to work with.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2023

    Everything about the set up of my new account went smoothly and quickly. I had so many questions and was hoping it would not be complicated. My rep Ryan was extremely friendly and answered all my questions and made me feel at ease. Excellent customer service.

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    Customer ServiceStaff

    Reviewed April 18, 2023

    Reginald Johnson was great to work with, he was very polite and patient with my questions and helpful on where I should allocate my IRA funds. I am excited about having my retirement assets in sound money and not volatile paper money or in the stock market.

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    Staff

    Reviewed April 17, 2023

    Robin Hubbard was very helpful and patient with explaining everything to me, as a first-time precious metals buyer. He was very knowledgeable and professional, as well. I was very pleased with the service provided and I will definitely recommend Goldco to others.

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    Staff

    Reviewed April 17, 2023

    Chaotic, stressful and unpleasant. The paperwork provided to transfer funds was incomplete. I inquired numerous times but received incorrect answers that resulted in an unnecessary delay plus a last minute run to the bank.This was a new experience but I was given the reassurance & expectation that at the time of metal selection, I would receive patience and a useful degree of expert guidance.But shockingly, much needed questions and clarifications were met with a great deal of agitation. I do not recommend this company for those without a very firm understanding of PMs; have an expectation of receiving pleasant and respectful help; or want to feel confident about their transaction.

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    Staff

    Reviewed April 17, 2023

    Today I made my 2022 tax year contribution to my Goldco account. Everything went smoothly. After mailing in my 2022 tax year contribution, marked for the tax year 2022, I periodically checked my Equity account. Today I confirmed the amount I sent was posted as pending. I then established contact with my Goldco representative and was assisted with the transaction.

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    Customer ServiceStaff

    Reviewed April 15, 2023

    Michael Hall was fríendly and helpful. He was even patient with me, when the phone kept hanging up on him. We were playing phone tag for a while. He explained the Gold and Silver to me, that I even understood. So, overall, I had a great experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2023

    A few phone calls and emails led to a purchase of some precious metals. The folks at Goldco were prompt, knowledgeable and accurate with answers to my questions and processed my order promptly. The personnel that I dealt with were a pleasure to work with. I feel that I made the right choice reaching out to Goldco.

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    Customer ServiceStaff

    Reviewed April 14, 2023

    To whom it may concern, I recently purchased some gold and silver coins from GoldCo and I couldn’t be happier with the service I received. The team, especially Darwin, was incredibly knowledgeable and helpful throughout the entire process. He took the time to answer all of my questions and made sure that I understood all of my options before making a final decision. Not only was the service top-notch, but the quality of the coins I received was outstanding as well. I am elated at the outcome of my purchase and feel confident that I have made a wise investment for generational wealth. Overall, I would highly recommend this company to anyone in the market for precious metals. Their commitment to customer satisfaction and wealth preservation is unparalleled. Thank you for an incredible experience!

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    Customer Service

    Reviewed April 14, 2023

    Thus far, I have been pleased with the customer service..I am happy with my senior account executive, and I believe the company has a robust infrastructure regarding the entire process which instills confidence. I just completed my second order, and presuming everything continues to go well, I hope to continue to interface with this company for any subsequent precious metals purchasing.

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    PriceRates

    Reviewed April 14, 2023

    Transferring my IRA to GoldCo was easy. Dealing with them gave me confidence in their ability and willingness to serve me. Will continue to purchase metals from them. And their prices are very competitive. I also purchased some metals for them to send to me outside of my IRA so I would have them in hand. Thanks GoldCo.

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    StaffFollow-Through

    Reviewed April 14, 2023

    Logan and Carl were very professional and took the time to go over every aspect of the transfer with me. It made the whole process smooth and I greatly appreciated them. They also did exactly what they said they would do and their follow through was excellent. I would highly recommend this company to anyone. Great experience!

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    Staff

    Reviewed April 14, 2023

    Rolled over 401k to qualified account. First time investor in precious metals. Staff at Goldco was very helpful in the educational process of my purchase. The staff at Equity Fund Trust was also very helpful in the in the process of setting up the rollover transfer.

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    Customer ServiceStaff

    Reviewed April 14, 2023

    I love Goldco! Amazing company with amazing people. Tony & Logan were outstanding! They answered every question, returned every call, & guided me through my 401k transfer. You’re not just a number at Goldco, and you get individual treatment & attention. They know who you are when you call! Goldco explained everything in great detail with exceptional knowledge. Superior company! Thank you Goldco!

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    Staff

    Reviewed April 14, 2023

    Very nice and professional all members of the Goldco team, easy process converting dollars to gold and silver. Storage fees are reasonable, Lou was knowledgeable and explained the different products and processes well. First time dealing with Gold and Silver but I feel confident that Goldco is the right choice.

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    Staff

    Reviewed April 13, 2023

    Everyone has been great to work with. Michael Hall is amazing, he was very thorough, answered all my questions and has great energy and enthusiasm. Michael has a very good vibe and I have recommended GoldCo to my whole entire family. Thank you Santa Surfing for introducing me to GoldCo!

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    Customer ServiceStaff

    Reviewed April 13, 2023

    GoldCo staff are so easy to work with and each of them provide excellent customer service every time I need to make a transaction. They call when they say they will and follow-up afterwards to make sure all my questions are answered. Thank you!

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    Staff

    Reviewed April 13, 2023

    This company is a plus. The account executive guided me through the whole process and educated me on many details pertaining to precious metal investing. I would recommend Goldco to anyone who don't want to take a chance with their retirement savings.

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    Staff

    Reviewed April 13, 2023

    I just placed my order with Lou this morning. He is extremely professional and knowledgeable. He guided me through the process by thoroughly explaining my options. Thank you Lou! I also have to give a shout out to Allison who I spoke with to transition my IRA to GoldCo. There are several options out there to go with to roll over your IRA/401K. I highly recommend GoldCo!

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    Reviewed April 13, 2023

    They all did a great job. They all made the transaction easy. From the first contact the information given was exactly what I was looking for. I would recommend to everyone who would like to diversify their investment portfolio. Thank you all!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2023

    Goldco employees were very friendly and helpful when making my purchase of precious metals. Their account executive was very knowledgeable and answered all my questions. After my decision of what I wanted to purchase the response time was and very quick with confirmation of my order. Thank You Goldco

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    Staff

    Reviewed April 13, 2023

    Overall the experience has been good. I am a first time precious metals purchaser. Josh was patient with my questions and provided information to aid me in making an informed purchase decision. All staff I have interacted with have been professional and helpful. Looking forward to doing more business in the future.

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    Customer ServiceStaff

    Reviewed April 12, 2023

    We were looking to roll over our 401K into a precious metal IRA. We chose GoldCo from a recommendation by Shari Raye on her podcast link, **. Upon filling out the information online, we were immediately called, by a very pleasant person, to discuss our plans. We were connected to Robert, who became our account executive, and he informed us about GoldCo, and the process of rolling over our 401K into a precious metal Traditional IRA. Robert was so courteous, patient, informative and helpful. He made the process go smoothly, kept in touch with us and guided us through all the paperwork and procedures. We really liked how everyone at GoldCo was extremely courteous and helpful. We felt relaxed and confident dealing with GoldCo and our investment with them. We are even using GoldCo with more investment of purchasing precious metals with our savings. Thank you to Robert and GoldCo for making the process smooth & easy.

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    Staff

    Reviewed April 12, 2023

    My experience with Goldco was great. The representatives were very knowledgeable and friendly and easy to work with. They answered all our questions and were very knowledgeable in the process, making us feel very comfortable. I would highly recommend them.

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    Customer ServiceStaff

    Reviewed April 12, 2023

    Very courteous and very experienced staff. I had an excellent experience transferring monies from my 401K to my GoldCo account twice now - transferred from two different 401K accounts. Highly recommend this team to anyone wanting to open a new account and getting into the precious metals market.

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    Staff

    Reviewed April 12, 2023

    I was provided support and information regarding purchasing precious metals by Brett Gayer and Robert Morelock. Both were very professional and helpful; I appreciate that. I’m pleased and will recommend this service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2023

    I rolled an IRA over to Goldco. Mike Stone And Peyton Bowsher were extremely helpful and professional. Whenever contacting Goldco I received prompt attention. Kept me very informed along the process. Very accessible if I had questions. If I left a message I received a call back very quickly. Highly recommend this company.

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    Customer ServiceSales & Marketing

    Reviewed April 12, 2023

    Talking first to Ryan Schmitt from Goldco after we seen your ad. He explained everything about the silver & Gold and he was very good about explaining everything. Then we had Amanda call to get my 401K transferred to the Roth IRA. She was very nice and explained everything also. I had a good experience with Goldco and I will tell my family and friends so they can call GoldCo also. I give Ryan and the colleagues a 5 star…

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    Staff

    Reviewed April 12, 2023

    The team at Goldco was very knowledgeable and helpful. They walked me through the entire process and made the transfer so easy! They were wonderful! And the process took less than 2 weeks! I highly recommend them if you’re looking to turn over your retirement and invest in gold and silver.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 11, 2023

    It couldn't have been easier to set up my IRA rollover. I have to give a shout out to the Goldco team that helped me, Margaret, Jennifer, Carl, Logan, and Salma. All my questions and any follow up questions were promptly answered. Above all, their patience made me feel at ease through the process. At no time did I feel rushed or pressured. Carl, thanks for answering the same question more than once so I felt comfortable with my decisions.

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    Customer ServiceStaff

    Reviewed April 11, 2023

    Rolling over my market driven 401K into a precious metals IRA was the easiest experience I could have dreamed of through Goldco! Their knowledgeable and professional staff was extremely responsive and informative explaining everything to me which made this transaction so stress free and simple. They completed the rollover within 1 week start to finish. I am so happy with this experience and recommend everyone with a retirement account in the stock market get with Goldco to secure your savings with precious metals NOW!

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    Customer ServiceStaff

    Reviewed April 11, 2023

    Hats off to Sal and David.... First time setting up a self directed IRA and purchasing precious metals. They were very informative and made the whole process a breeze. Now we need the metals market to run... Thanks again and I look forward to more transactions down the road. ,

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    Staff

    Reviewed April 11, 2023

    Your people were very knowledgeable and helpful. Was able to transfer 401k easily. I am also going to purchase some metals to have at home for emergency. The agent had recommendations if I wanted them and was knowledgeable. I would recommend ya'll.

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    Customer ServicePunctuality & SpeedTimelinessFollow-Through

    Reviewed April 11, 2023

    I was contacted in a timely manner. I gave my opinion on what I thought I should do. I was given options and a promise to get back with me the same day on what my options were. I received a call back within a couple hours. I thought the options were satisfactory and I made my choice. I received my confirmation call shortly after and my email filing the call. My experience was quick and simple making it a very pleasant experience. Thanks.

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    Punctuality & Speed

    Reviewed April 10, 2023

    The folks at Goldco are very good at what they do and will get you thru the process of purchasing your precious metals quickly. They answered all my questions I had but like any investment you are always the one at risk.

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    Customer ServiceStaff

    Reviewed April 10, 2023

    I’m well pleased with my Goldco experience. Top notch, knowledgeable & professional personnel helped to guide me through the process of rolling over my stock market IRA to a precious metals IRA. Although my company IRA plan limited my ability to rollover my entire desired rollover amount into a newly created Equity acct, Edward Magana from Goldco as per my concurrence, is investing those funds received into my Equity account into a silver purchase. I am happy with my decision to invest in precious metals. I plan to retire this summer and will definitely call Goldco & roll over my remaining IRA balance into precious metals. Many thanks to Whitney & Edward for their expertise in guiding me through this entire process.

    Respectfully,

    Doris D.

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    Reviewed April 7, 2023

    Alex and David Taylor from day one acted expediently walking me thru the purchase process. Considering the company's 300% growth spurt in recent days, I would have expected problems. I was pleasantly surprised everyone was great and worked together for the good of both company and customer!

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    Customer Service

    Reviewed April 7, 2023

    This is my second IRA rollover. The first was in the fall of 2022. Not having done this in the past, I wanted to "test the waters." Michael Goldstein was extremely pleasant and walked me through the process for both rollovers. He answered all of my questions and put me at ease. I highly recommend Goldco to anyone wanting to invest their hard earned money into precious metals. I have no regrets and feel much better having my IRAs invested in precious metals than in the stock market!

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    Staff

    Reviewed April 7, 2023

    Goldco has been great to work with. They are very patience with their customers and kind. This has been a good company to work with. I would receive using this company if you are thinking about swapping your IRA to metals.

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    Customer ServiceStaff

    Reviewed April 7, 2023

    Everyone that I spoke to over the phone or via email or text was very knowledgeable and very kind during this process, which can be stressful when dealing with your retirement savings. All of my questions were answered and they made me feel comfortable. Kudos to Timothy, David and the others who helped me. I also recommended Goldco to my sister who transferred her IRA as well. Thank you.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 7, 2023

    Goldco quickly and efficiently helped me rollover my three retirement IRA accounts into one precious metals IRA. Thorough explanations were provided throughout the process. Goldco representatives were timely and responsive to my inquiries. I would recommend Goldco to others wishing to diversify their portfolios.

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    Customer ServiceStaff

    Reviewed April 7, 2023

    My experience with Goldco was exceptional! The people I dealt with were very professional through the entire process and David ** in particular was extremely helpful! David’s customer service was outstanding! I highly recommend Goldco and David!! Do not hesitate to trust Goldco!

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    Customer ServiceStaff

    Reviewed April 7, 2023

    Great service and great people!! The patient customer service people was fantastic! All my questions were answered with confidence!! I would recommend this company to anyone that wants to save their wealth! Very impressed with knowledge of the precious metals market!!Thank you so much!!

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    Customer ServiceStaff

    Reviewed April 7, 2023

    My Goldco representative, Arthur, and the customer service when I reached out to my Equity companies were both very helpful and clear. I would have given even five stars, but there was a delay of a couple of weeks on getting the money transferred from my Previous account over to this company. And it was not clear on which end there was the hangup. But I am glad to have purchased when I purchased.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2023

    My entire experience with Goldco was absolutely incredible, super professional and easier than I actually expected. When I first contacted them, I had questions. They answered at our scheduled time. Then I wanted a week to think about things still. They called me back after a week and even asked if I still wanted to think about the process. There was no pressure. They helped me roll over my 401K. I feel very at peace with this whole process. I can't recommend them enough. They have very knowledgeable and courteous employees. This was an awesome experience.

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    Staff

    Reviewed April 6, 2023

    Goldco explained and helped me through the whole process, Not experienced in investing, They explained the benefits, risks involved in investing. It was educational and it made me feel confident on my investments. Pretty knowledgeable staff with the people I talked with. Would highly recommend.

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    Staff

    Reviewed April 6, 2023

    I was very pleased with everything that I experienced throughout my transfer of funds. The staff I worked with were knowledgeable, respectful and easy to deal with understand. They always took the time to be polite and make sure that I was comfortable the me dealings.

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    Staff

    Reviewed April 6, 2023

    Josh Leslie was amazing and so helpful and knowledgeable! I appreciate Josh’s professionalism and trust he built. Thank you Goldco for all the safety you have given me in such an unsettling and scary time. I can rest better at night as a single mom of four children.

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    Reviewed April 5, 2023

    What a great experience. Darwin talked me through every detail and answered all of my questions. I’m new to all of this so I had quite a few. I then talked to Justin and he, too, was awesome and confirmed all my information. I would recommend to anyone.

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    Staff

    Reviewed April 5, 2023

    I was very pleased with my IRA rollover to Goldco, the folks made this process relatively painless. Goldco staff walked me through each step, were very knowledgeable of products, and answered all questions that I had. I look forward to future interactions. Great job!

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    Staff

    Reviewed April 5, 2023

    Mr Walter Dombroski is excellent. He is friendly, extremely knowledgeable and has done extensive research that clearly helped me with my decisions. His experience is 5 Star! Ms. Donella Shahbazian was also marvelous. She explained everything clearly and my order confirmation was very smooth. Both great employees!

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed April 5, 2023

    Very efficient company to work with! Walked me step by step with great patience, to rollover my 401k into Gold IRA. When I called to set up a consultation, I left a message, they called me back the same day. They set up my appointment quickly and made this an easy process. Would recommend this company for future retirement!

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    Reviewed April 5, 2023

    Working with Goldco, specifically Michael and Albert made this transaction a breeze. We put off purchasing gold and silver due to a lack of knowledge on our part. You avoid what you fear and what you do not know. This was a wonderful experience and we wish we would have acted earlier.

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    Customer ServiceStaff

    Reviewed April 5, 2023

    The employees are exceptional at explaining the process. Every question was answered in the process of obtaining a gold and silver portfolio. Ryan Schmidt helped me through the process because this was all a new experience for me and he helped explain how it works. The only hang up that I experienced was awaiting the money transfer from my traditional IRA account to make it to them. It was sent in the US mail instead of a wire transfer.

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    Staff

    Reviewed April 5, 2023

    I'm so thankful for GoldCo. I feel so safe to be with them. I have never done this before and GoldCo made me feel so comfortable. I did ask lots of questions, and Carl (with GoldCo) help me to understand everything. Thank you again

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    Staff

    Reviewed April 4, 2023

    My first contact was with Roland. Fantastic guy! Very informative and helpful. I was referred by Jovan Pulitzer. With Jovan's referral, I knew this was the place for me to make sure a large portion of my retirement will be safe in the foreseeable future. Today I had the pleasure of speaking with Carl? I can't remember if it was Carl. But he was very informative. Explained it all out clearly for me. Jovan said for me to research so I did and I was able to follow what Carl was telling me. I was even lucky enough to get the turtle coins I was hoping to get. I look forward to a long and lasting relationship with GoldCo

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    Customer ServiceStaff

    Reviewed April 3, 2023

    High inflation and the shrinking dollar had me very concerned about my 403b retirement plan at work. A coworker told me about her pleasant experience with transferring her 403b to a Goldco precious metals IRA. I decided to call Goldco. Kenny and Carl made the transition smooth as silk by guiding me through the transfer of funds and purchase of my precious metal coins. It actually was stress free doing business with the professionals at Goldco. And I have no more worries about losing money that was in my 403b. Thanks, Goldco.

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    Customer ServiceStaff

    Reviewed April 3, 2023

    We discussed my initial purchase of gold and silver. I had one question which was referred to Oscar Aviles. He answered me leaving me with no concerns. I understand that I will receive the invoice shortly via email. I was very satisfied.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 3, 2023

    My experiences with GOLDCO have been very good. I ordered minerals from GOLDCO last year and the salesman, was very helpful explaining to me the different options I had. I just entered 2 additional orders this week and my salesperson was very knowledgeable and helpful. Also, the follow-up staff was pleasant and helpful in processing my order. I would recommend GOLDCO to my friends.

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    Punctuality & Speed

    Reviewed April 3, 2023

    I recently rolled over my 457(b) retirement account into a precious metals IRA with GoldCo. The experience was quick and painless and I now have the peace of mind knowing that my hard earned retirement monies are now safe!!! I highly recommend them! Thanks GoldCo.

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    Staff

    Reviewed April 2, 2023

    I was somewhat apprehensive with my transaction as this was my first precious metals purchase. Ryan, Conner and Allison helped me through the process and put my mind at ease. They were professional, well informed and made the entire transaction seamless.

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    Reviewed April 1, 2023

    It was a good experience w/Frank Perlaom Harvat, Michael and Brooke. I know 'very little' about precious metals and would like to learn more about how to stay engaged with value and buying, selling, and other options that may be available to me! I believe precious metals are a good investment, especially in today's investment options. Any addition information would be appreciated. Tom **.

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    Staff

    Reviewed April 1, 2023

    These people are very friendly and go to the max at helping you get and set up my IRA account. I couldn’t be more pleased with my service especially Ben ** and Deborah **. Would definitely recommend Goldco to everyone. They all get 5 stars for a great experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 1, 2023

    Very friendly staff to work with. They are very knowledgeable in precious metals and made my IRA transition easy. They are also very prompt in calling back. They worked very hard to make sure that I understood everything that we were doing with my investment.

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    Staff

    Reviewed April 1, 2023

    It has been a busy time for investment companies so I am thankful that time was given to me by Goldco to help me purchase my precious metals and take the time to explain this type of investment that I was unfamiliar with. I thank my representative, Lou Amaya, for being patient and taking the time to help me understand the investment I was making as a first-time precious metal investor. Thank you Goldco for helping me to secure my hard-earned retirement funds.

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    Staff

    Reviewed March 31, 2023

    I Felt transaction went well. Looking forward to preserving our financial future in retirement by investing in precious metals. Staff was very professional and answered any questions I had. A satisfying experience.

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    Customer ServiceStaffRatesTransparencyCommunication

    Reviewed March 31, 2023

    David ** at GoldCo/Equity was extremely helpful with helping with the transfer of funds from my traditional IRA into Gold and Silver. The staff at the company took care of all the paperwork on both ends and kept me updated by email daily. I was called the day they received my transfer and assisted me in getting my monies reinvested right away. All of my questions and concerns were answered and my mind placed at ease. I had looked at several different companies and chose GoldCo because they had a BBB+ rating along with high reviews. I highly recommend this company and David.

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    Customer ServiceStaff

    Reviewed March 31, 2023

    In order to diversify my portfolio, I transferred a portion of a traditional IRA that was backed by the stock market to an IRA with Goldco that is backed by precious metals. As volatile as the stock market is, it gave me peace of mind to know that part of my retirement funds were safe with precious metals. Goldco made this process seamless and guided me every step of the way! Everyone was very courteous, professional, and knowledgeable. I can’t say enough good things about Goldco.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed March 31, 2023

    Every person on the Goldco team that we talked to was knowledgeable and professional. They patiently took the time to explain the process and what our options were. They made the process very easy to understand keeping in touch with updated information and prompt returning of phone calls and e-mails. We highly recommend Goldco!

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    Staff

    Reviewed March 31, 2023

    Working with GoldCo was a very good experience every step of the way. From the initial introduction, setting up the account, transferring funds, and completing and confirming the purchase order, every GoldCo representative I worked with was very professional. I highly recommend GoldCo.

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    Staff

    Reviewed March 30, 2023

    Hi Goldco Folks, I was extremely happy with my order. The agent provided all the information I needed in order to make an informed financial decision that was well suited for my current situation. I would highly recommend anyone looking to diversify their investment to contact Goldco because of the service they provided me. Looking forward to receiving my safe. I am moving with the week. Please ship to **.

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    Staff

    Reviewed March 30, 2023

    I was very nervous about making this huge decision. I kept hearing how great Goldco was and that they would help me figure everything out. They are very professional and I was very excited to make my switch to silver. I spoke with Debra, Mike and John and they all were awesome! I should have made this transfer a long time ago! Thank you GOLDCO!! I must add, I heard about you first from FABULOUS PHIL **!!

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    Customer ServiceSales & MarketingStaff

    Reviewed March 30, 2023

    With the current state of the banks and the stock market, I was concerned I would lose my IRA. I had watched numerous ads for Goldco, so I decided to contact them and it was a good call. The representatives were professional and very informative. There was no pressure to make the move. They answered all my questions and I was very satisfied. So I rolled over my entire IRA into gold and silver. The process was simple and much faster than I expected.

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    Punctuality & SpeedStaff

    Reviewed March 30, 2023

    I looked into several companies offering IRA investments and decided on Goldco. I have spoken with four different people in varying capacities and each and every representative has been kind and engaging. The information given has been concise and they have been so open to any questions. I have definitely made the right choice for my investment. The whole process has been much more simple than expected due to the professional and prompt help.

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    Punctuality & SpeedStaff

    Reviewed March 30, 2023

    I can’t thank your team enough for how quick and courteous they were in making this process simple and painless. I’d been long avoiding and dreading taking any action for fear of making a wrong decision, but they were patient with me, answered all my questions, and took me through the entire process, one small step at a time. Now the heavy burden of not knowing what to do versus not doing anything has been lifted. It truly is such a huge relief to have this resolved, to rest easy again, and to know my assets are safely secured in a nearby vault. Thank You GOLDCO - You have a great team of professionals!

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    Customer ServiceStaff

    Reviewed March 29, 2023

    We are new to investing in precious metals. Tony our Sr Account Executive was very patient, explained all the details & answered all our questions. He made us feel comfortable & very confident that we made the right decision in choosing Goldco. With the stock market being so volatile it’s a good time to make sure your eggs aren’t all in one basket.

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    Sales & MarketingStaff

    Reviewed March 29, 2023

    Goldco made it easy to understand the process of purchasing precious metals. Everyone we spoke with was professional, knowledgeable, friendly and gave us the time necessary for questions. Never felt pressured. We feel very comfortable about the purchases made and appreciate our Account Executive for the support provided.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 29, 2023

    Goldco is really great to deal with. I especially liked my contact sales agent Oscar. He guided me through the whole process and answered all of my questions, and if I thought of anything else I could call him anytime and he would respond quickly and explain everything I wanted to know. And it was very nice that Goldco gave me some free silver for my gold purchase.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 28, 2023

    Received great customer service from Zeve Katz and Donella Shahbazian regarding a $10K transfer from my SEP IRA to my precious metals IRA with Goldco. They also helped me convert my transfer to 40% Gold Marlin coins and 60% Silver Bald Eagle coins 20 minutes later.

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    Sales & MarketingStaff

    Reviewed March 28, 2023

    The staff at Goldco were very efficient in transacting my purchase of precious metals, they were courteous and helpful in fulfilling my needs. My sales associate was very concerned with obtaining my financial goals. Would recommend to friends and family.

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    Punctuality & SpeedStaffRates

    Reviewed March 28, 2023

    I am extremely satisfied with the customer care I received in the handling of my TSP rollover and set up of my Goldco account. I had all the assistance I needed, and everyone involved in the knowledge sharing and services I received was extremely well-informed. My initial transaction was straight forward, quick, and trouble-free. Again, I am very pleased and confident in the trust I have in Goldco and would highly recommend them to anyone interested in investing in quality precious metals.

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    Customer ServiceStaff

    Reviewed March 28, 2023

    Everyone was very helpful from Michael the 1st person I spoke with, to Joshua and then to Salma. Communication with each person was easy. I look forward to working alongside of them for years to come. Thank you for your assistance.

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    Customer ServicePunctuality & Speed

    Reviewed March 27, 2023

    I can't recommend GoldCo enough. Their customer service is impeccable. They are quick to respond and give you exactly what you ask for. I am so excited to get my IRA out of the volatile stock market and into precious metals! Thank you!!

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    Staff

    Reviewed March 27, 2023

    Twice, … I have had the pleasure of working with David McFARLANE for transferring IRA funds into precious metals and a second purchase of similar metals, … just outright! On both occasions David is extremely professional, … knowledgeable and patient with my questions!! It was very comforting and reassuring thru the process of purchasing!!

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    Staff

    Reviewed March 27, 2023

    I was pleasantly surprised at how easy it was to switch my IRA to precious metals and the persons I dealt with were very knowledgeable. I didn’t have the first clue what I was doing but they walked me through the process and it was super easy!

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    Customer ServiceStaffTransparency

    Reviewed March 27, 2023

    I contacted GOLDCO after researching and seeing a high level of customer satisfaction. My goal was to rollover a 401(k) from mutual funds to metals. GOLDCO made the transaction easy. My contact was patient, informative and helpful. I received a clear explanation of the products, good communication and professional support and ease of transaction, all of which met or exceeded my expectations. I highly recommend GOLDCO for those investors wishing to make precious metals a part of their portfolio.

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    Staff

    Reviewed March 27, 2023

    My experience with the representatives and customer support has been great! I have personally recommended several other people to your company. In these present days of unsure economics Goldco has made a good way to hedge inflationary issues. Mr. Ben Monaci is my direct custodian over my account and he is very knowledgeable and helpful on explaining the whole process of rolling into a precious metal ira account. I would highly recommend others of this company Goldco to ensure safe and secure investments to ensure sound returns for retirement.

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    Staff

    Reviewed March 27, 2023

    We worked with Arthur on setting up this IRA. Because this was a new experience dealing with silver/gold he was very patient with us and answered our questions. He didn’t pressure us during the process and did all the paperwork that was needed. We enjoyed working with him.

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    Staff

    Reviewed March 26, 2023

    I was most pleased with my experience with Goldco. I moved an conventional IRA into metals with the assistance of a most helpful and patient associate. He helped make the process very easy! I had lots of questions which were all answered! I feel confident that I made the right decision!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2023

    Goldco came highly recommended. The professionalism, knowledge and customer service I experienced personally was on par with what others had reported. I was very confident with the agent assigned to me (David) due to his wealth of knowledge, tenure in the industry and treatment as a customer. David provided me the information I needed in order for me to make the right decision for my circumstance. The process was succinct and quick. Every step of the process was carried out exactly how David explained it (no surprises or hiccups). I feel that my positive experience is not unique, but rather a standard the company has implemented for each customer interaction. It’s because of this and my personal experience that I am confident in having chosen to do business with Goldco.

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    Punctuality & Speed

    Reviewed March 25, 2023

    I tried to convert an IRA to metals based IRA with Goldco but due to timing and complications, I switched over to a direct metals purchase. They were very quick to contact me each step along the path from transfer to purchase.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2023

    Very good service! Prompt return phone calls. Good customer service. Would recommend your company to others needing this investment opportunity. Staff answered all the questions I had and worked very hard to keep on top of all problems that arose.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed March 25, 2023

    Buying precious metals from Goldco was a great experience...The rep who I dealt with (Ben M) was very friendly and helpful. He answered all my questions and helped me set up a Goldco account and a free storage at a safe and secure location which was very important to me. They FedExed me the account applications and it arrived the next day. I sent it back with my check and a few days later got a call to set up my purchase. I am very happy with the experience and happy to be dealing with the top company in the business!!

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    Customer ServicePunctuality & SpeedStaffSales Tactics

    Reviewed March 24, 2023

    Great, friendly staff. Answered question in easy, simple terms. Quick response to questions and comments. Material data was easy to understand and informative. My Goldco contact never applied any pressure tactics. Goldco arranged for an IRA firm to set up and manage my gold and silver metals IRA and handle funds transfer from from my existing 401K account.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 24, 2023

    The Goldco people were very helpful in the processes to set up and purchase precious metals for our IRA Rollover Account. They were prompt in responding to any email, messages, or phone calls that I made with any questions or concerns.

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    Sales & MarketingStaff

    Reviewed March 24, 2023

    I have enjoyed working with each person who has helped me in the process of investing my IRA into gold and silver. I especially appreciate Tony explaining everything so I understood it and not rushing me through until I felt this was what I wanted. I also really appreciate the extra promotion I received for my investment. Thanks to all, Linda.

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    Customer ServiceStaffTransparency

    Reviewed March 24, 2023

    I closed the deal two days ago. Walter Dembroski is my Representative and he is excellent at his job. He keeps me updated on what’s going on with Gold and Silver and sends me information all the time to my phone.

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    Staff

    Reviewed March 24, 2023

    My experience with Goldco was wonderful.. after doing a lot of research, I chose Goldco. Mike Taylor was exceptional to work with. The staff was very knowledgeable and the transitions were easy to follow and went seamlessly. I feel very confident while working with them.

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    Customer ServiceStaff

    Reviewed March 23, 2023

    I was really scared to make the move from the stock market to precious metals but in my opinion the writing is on the wall. I got professional service and was helped through the entire process, but the final decision was mine. I would highly recommend GoldCo; you won’t be sorry!

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    Customer ServiceSales & MarketingStaff

    Reviewed March 23, 2023

    Josh Hoffman is a Star in every category Re Goldco and elsewhere! I cannot believe that in only a few phone calls, to become a Goldco customer, Josh somehow managed to give me an in-depth, understanding of what Goldco provides to their fortunate customers, as well an education in the Precious Metals Market. His warmth, kindness and deep knowledgeable, made my purchase experience a wonderful, happy one. Great kudos to Josh. And, as well Diane Munguia, Sales Administrator, was equally as professional, warm and highly efficient when verifying my account proceedings. What a Team! Gratefully, Karen **

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    Staff

    Reviewed March 23, 2023

    I found everyone at Goldco to be friendly, professional and helpful. This was a brand new experience for me. I was nervous about what I was doing but Lou was extremely helpful and patient. I completed my order feeling in very good and capable hands.

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    Reviewed March 23, 2023

    I would highly recommend our experience with Goldco. Sal walked us through which gold and silver would be best for us. We appreciated all of the information he gave us and look forward to buying more gold in the future with Goldco.

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    Staff

    Reviewed March 23, 2023

    1st time precious metal transaction and Jace Kent was there to provide expert guidance. I was anxious at the thought of such a transaction but Jace gave info and guidance. Every interaction with the Goldco contacts was timely and efficient. From Jace to the support agents there was an efficient, timely attention to detail. There was little for me to fret over or be apprehensive. Well done Goldco!

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    Staff

    Reviewed March 23, 2023

    Mike ** was great though very hard to get ahold of!! Great purchase and very simple! Great staff just like Phil G said. May even do this again! I see why Goldco got such great reviews. Could not have gone any smoother!

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    Staff

    Reviewed March 22, 2023

    I felt very comfortable being a first time gold buyer. Everyone was very kind and informative. I had a million questions and all were answered with professionalism. I also had my elderly parents invest and they were also very impressed with your company.

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    Punctuality & Speed

    Reviewed March 22, 2023

    David Brein was wonderful to work with. He walked me thru the transfer process and answered all of my questions. Everything went seamlessly and quickly. And I feel like I made a great decision as I look towards my future. Thank you.

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    Goldco Company Information

    Company Name:
    Goldco
    Address:
    24025 Park Sorrento, Suite 210
    City:
    Calabasas
    State/Province:
    CA
    Postal Code:
    91302
    Country:
    United States
    Website:
    goldco.com

    Media

    AWARDS & CREDENTIALS