Goldco Reviews

4,899,754reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jana Lynch

About Goldco

Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.

Pros
  • Wide range of retirement diversification products
  • Guaranteed buyback
Cons
  • Doesn't publish fees online

Goldco Reviews

Filter by Rating

  • (1,579)
  • (140)
  • (34)
  • (17)
  • (28)

Popular Mentions

    How do I know I can trust these reviews about Goldco?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Goldco?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServiceStaff

    Reviewed May 28, 2026

    This was a positive experience from the first request for your brochure to the final verification call. Everyone was very helpful but not pushy. When I requested 2 weeks to get my finances finalized, I didn't have anyone constantly bugging me. My questions were answered and information was clearly delivered so the I, with no precious metal buying experience, could understand. I have already recommended Goldco to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 28, 2026

    I am very pleased with my experience with Goldco. I worked with Kevin ** who explained everything clearly, was extremely nice and professional, offered his help to walk me through my first statement and answer any questions I may have. I felt confident with the whole experience.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed May 27, 2026

    I invested in previous metals because of the economy. Gold and silver do not lose their value. I chose Goldco after seeing it advertised on His Glory. The process of buying gold and silver was very easy, and the team was very nice to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed May 26, 2026

    My daughter found Goldco when we were looking to buy some precious metals. The way they talked and did business, compared to the other company, led us to choose them. They listened to what I wanted and took my advice, what I wanted to do, and went on and got it done. They didn't try to sell me anything and weren’t saying it's five years to do this or that. I took some of my 401(k) and rolled it over to Goldco. I always deal with Mike. But the last time I moved some money over, it took us a week or two to get it with Mike. The lady at Edward Jones was not in a good mood. It was worse than 10 days of bad weather in a seven-day week. But the other guy there straightened it out. Goldco has been good. I can call them back, and Mike even calls and checks on me sometimes. I've had good service and good luck with everybody. It’s been a great experience.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 25, 2026

    This was my third transaction with Goldco. Each time from start to finish, and they walked me through the entire process each time. It was a complete breeze, no problems everything was exactly as they explained to me. They were very professional and explained all my available options to me. Had many questions throughout the process, all my questions and concerns were answered promptly and thoroughly. Extra shout out to Abrina with Goldco Precious Metals, she is very knowledgeable, she made it very easy for me to understand how things work in rolling over my 401k into a Gold IRA Precious Metal Account. She also followed up afterwards making sure I was ok, if I had any concerns or questions on anything. Which this last time turn out to be a very beneficial conversation. I trusted Goldco to help with my investment, I would highly recommend you do the same, if you value your money, you will not be disappointed. Adam

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 25, 2026

    I was with another company and they said it was gold but it was paperwork. I saw Goldco on Dave Scarlett and I decided to go with them. The people were friendly and answered my questions. My daughter was with Ameriprise, too and when I told her about Goldco, she went online while I was talking to her and checked it out. And she said if she knew about them, she would have gone with them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 24, 2026

    I just went with Goldco and didn't even look for options, and I was satisfied with my decision. After the fact and I checked it out, I saw that they were in the Better Business Bureau and I never found any negatives. The customer service is good. They always reach out by email but if I call them, they get back to me. If I get him on the phone, the rep will work extra time. I've never had anything that I could think back and say that I don't like what Goldco did. But the people I store it with are fine too.

    If you want to use precious metals as an investment, you should do your checks properly in terms of secure advantages. The market is very important. But once you do your stuff, it’s very simple to keep. You can’t go wrong because you always have the money. It’s flexible. You choose what you wanna do and you go right ahead. I’ve never sold yet, but if you wanna sell, you have that option too. Goldco buys back at the best price. I would refer it to anybody. If that’s what you want, you’ll see for yourself as you go along.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 23, 2026

    The buying process with Goldco is really easy. I dealt with Ryan and he was really good. He helped out, and I always could depend on him to get the stuff to me. So, I always called him and it worked out well. I'd recommend Goldco to anybody I know who wants to buy. The prices are fair. Everything's good. My experience has been great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 22, 2026

    Zeve K. Was great in his approach to helping me place an order. He is very good at working with customers. He is very knowledgeable of his craft. I look forward to working with him! It is personally satisfying to have a trustworthy executive work with me in making significant monetary decisions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 22, 2026

    Rep with Ms. ** was the first person I spoke to and very friendly. The second person was Mr. **. Now Mr. ** was very friendly and helpful. The 3rd person was Mr. ** who exactly helped me with my choices. Mr. ** was very knowledgeable… Finally, Ms. ** helped me with finalizing the deal and documents and she was very helpful. So my overall experience with everything was great.

    Thanks for your vote!
    Profile pic of the author.
    PriceRatesTransparency

    Reviewed May 22, 2026

    The coins bought from Goldco are, at best, difficult to sell to other dealers. Goldco charged me double the existing spot price when I bought them. Their buy-back policy is not transparent. Their buy-back price will most likely be below spot, and you will be lucky if it's near spot. Buy gold or silver eagles from Pimbex instead.

    Thanks for your vote!
    Goldco
    Response from Goldco
    Hi Gregory,

    Thank you for sharing your feedback. We understand that you recently spoke with one of our representatives and were provided a quote that exceeded your purchase price and was well above spot. Please know that Goldco offers our Highest Buyback Price should you decide to sell your metals in the future. We’ll be glad to assist you when that time comes.

    Resolution In Progress
    Verified purchase
    Customer Service

    Reviewed May 22, 2026

    I heard about Goldco through a podcast. They were recommended, so I went with them. The customer service was good. I called and told them I wanted to invest in some silver, and the process went smoothly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 21, 2026

    We have been dealing with Josh L. from Goldco for well over a year and could not be happier. His help has been invaluable and he has made what could have been a stressful, confusing interaction into an easy, pleasurable experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2026

    We thought it was a good idea to go to gold and silver instead of being invested in stock market. Phil Godlewski promoted Goldco on his podcast and when I did a research, I figured that they're a reputable company and not just a fly-by-night one. They explained all the options and what was gonna happen, and it wasn't that hard to understand. I went by their recommendations and they've called, texted and emailed, so there's been no shortage of communication. Goldco is good. Go ahead and do it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed May 20, 2026

    I don’t trust the stock market, and what I watched said to get your money out of fiat and into gold and silver, so that’s what I did. I got hold of Fidelity and told them what I wanted to do. Within days, I had gold and silver. It was easy. Everybody at Goldco was very nice. I had a few problems with paperwork and Melanie, the rep, was great. She helped me through it and got it done quickly. I live in Indiana and the products are all out in Delaware, so I've never seen them. But from the pictures, the products look good. Everything is great with my experience with Goldco.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2026

    My experience with GOLDCO has always been pleasant. Frank explains everything and makes your feel comfortable with the decisions that I make. Excellent service from Frank and every GOLDCO employee that I have talked to through each IRA.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2026

    Working with Kevin and Peyton was great. They are very knowledgeable about precious metals and they were patient answering my questions in terms I could understand.. (And I had a lot of questions about the products available and the buying process.) They were very personable and made me feel like I was not just a number. I will definitely do all of my future business with them as well.

    Thanks for your vote!
    Customer Service

    Reviewed May 18, 2026

    I called Goldco to get information and possibly selling my gold coins. The man that answered the phone said "we don't buy, we only sell" and abruptly hung up. I didn't even have the opportunity to ask further questions. What a jerk! Avoid this company!

    Thanks for your vote!
    Goldco
    Response from Goldco

    Hi John, We sincerely apologize for your experience. This is not the level of service we strive to provide. We would like to address this unfortunate interaction and ensure better support. Please contact our customer service team for any further inquiries or assistance. Thank you for bringing this to our attention. Your feedback is important in helping us serve you better.

    Resolution In Progress
    Verified purchase
    Staff

    Reviewed May 18, 2026

    I have been listening to a podcast that suggested Goldco. My wife's been doing it for a while, and she's had good results, so I've decided to do mine. The process of buying gold or silver with Goldco has been easy. My experience with their team has been good. They gave me good information and made sure I understood everything. They are a good company to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed May 16, 2026

    Certain podcasts and people I've followed for a while recommended diversifying and a lot of it made sense. Goldco is the one that I heard the most about and they were who I reached out to first. I told them I had some I wanted to transfer, and they asked for where I was bringing it from and the account number. Then they scheduled a time to make a three-way call. They walked me through the process very well, gave Vanguard the information they needed, and I verified. They gave Vanguard where to send everything, and they kept me posted once they received it. They updated me again once the metals were coming in and discussed with me how I wanted it divided up.

    One of the biggest things was when I had transferred the first time, and I got looking at the statement and realized it was less than what I put in. I heard it was going up. I called to ask what was going on and they explained to me the different values on a current market value versus bullion. They explained the differences and calculated out what I had as far as fair market and why it was higher. They were very good at answering my concerns. Anytime I wanted to get an idea of what I have, I've been able to call and got the information together. I've been very pleased and satisfied that I've been taken care of. They've been very pleasant and helpful answering any questions I've ever had. I've already recommended Golco, my son being one of those who I recommended them to.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2026

    This was my first time ever to purchase precious metals. I did not know what I was doing. Ryan Poston very patiently walked me through every step, answering all my questions. I felt comfortable with Ryan and trusted him to give me the information I needed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2026

    My Goldco representative, Fred, is good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2026

    The people I worked with at Goldco were all very professional and helpful. They were not pushy and they each answered questions and were very knowledgeable about the product and the process. Kevin Troy was very helpful and kept me apprised of what was going on. Peyton supplied me with information to help me make my decision. The whole process was simple.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 13, 2026

    The hardest part of this whole process was waiting for my money to come in the mail to get transferred into gold and silver. I got to choose how I'd split it, and choose from 3 different packages. Don't wait to make that phone call!

    Thanks for your vote!
    Verified purchase

    Reviewed May 13, 2026

    Thank you Goldco, Brett Gayer and Wally Hudson were great in answering my questions and communicating the information I need about Goldco. Look forward to a long and prosperous relationship with Goldco.

    Clayton

    Thanks for your vote!
    Verified purchase

    Reviewed May 12, 2026

    I have been thinking about purchasing precious metals for a few years, but had always been uncertain in how to go about it. Goldco came well recommended to me. Kevin Troy answered my every question and I felt well informed and confident in proceeding with my purchase. I only wish I had found Goldco sooner!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2026

    Goldco came highly recommended by people I trust and they did not disappoint. This was not my first purchase of precious metals, but I can't recall a better customer service through the process. David Brein explained the process, also sent links to information that he thought would be helpful. I think he cares that your purchase decision whatever it is, is something you have thought through and will pleased with. I highly recommend David Brein and Goldco.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2026

    I knew nothing about the process, other than I wanted to put my retirement into silver. From the first person who answered the phone to the final transaction, everyone involved was kind, patient and knowledgeable. Mine was more than a simple rollover, so I’m very appreciative that it all got handled efficiently and thoroughly.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed May 11, 2026

    Chris Theard was extremely knowledgeable and helpful as we navigated our purchase of precious metals. I had several calls with Chris and he was always quick to respond and helpful. The process from start to finish was fairly seamless and all of our questions were answered to our satisfaction. To be honest, the entire Goldco team was amazing!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed May 9, 2026

    Goldco makes it easy. They do all the leg work and it's quick if your bank is quick. Goldco is never the hold up. I just wish there was a way to go online and see the actual buyback options for the premium metals. It's a bit of a mystery and you have to always call to find this out.

    Thanks for your vote!
    Loading more reviews...

    Goldco Company Information

    Company Name:
    Goldco
    Address:
    24025 Park Sorrento, Suite 210
    City:
    Calabasas
    State/Province:
    CA
    Postal Code:
    91302
    Country:
    United States
    Website:
    www.goldco.com

    Media

    AWARDS & CREDENTIALS