Goldco Reviews

Buying precious metals is a good investment. We were investing with another gold company, and my husband heard about Goldco. We weren't thrilled with the other companies, so we tried Goldco, and our first experience with them was excellent. Our second experience was not as great, but it was still good. We weren't really pleased with the first company. It was difficult to get ahold of people, and we kept getting put in with different people. With Goldco, we liked it because we had one gentleman who was helping us. Then he retired, and the next guy wasn't quite as helpful. Other than that, the different team members at Goldco have been okay.

Easy, clear explanation of the process of setting up my Gold & Silver IRA. I was walked through each step of the way. I was comfortable and at ease with the Goldco contacts. Goldco is an outstanding company!

I've done business with Goldco before. I liked their ratings. I've been doing business with them for 8 to 10 years. The process of buying items from them and my experience with their team have been good so far.

The precious metals market seemed ready for another price spike and I happened to be able to invest so I called my agent at Goldco. to start the process. By the next day I received a FedEx envelope to mail my check. That’s how easy it is. Gold Co. took care of the rest. They explained what was available to buy over the phone and I made my choice. It’s easy as that with Gold Co..

Buying through Goldco was a fast and easy process. My account exec was very helpful and answered all my questions with patience. It took my a while to make the decision, but once I did, I knew I wanted to buy through Goldco.

I wanted to reach out and express my sincere gratitude for the exceptional service and support you provided during my recent precious metals purchase. Your knowledge, guidance, and clear communication made the entire process seamless and reassuring from start to finish.

Goldco representative was a joy to talk to and made this a positive experience. It was like talking to a good friend. Everyone at Goldco was helpful, pleasant and efficient. Detailed explanations of all transactions made for easy understanding of the process.

I did research online and saw that Goldco was highly recommended. I wanted to invest in precious metals to have some money if the dollar loses its value, which appears that it very well could in the future. Goldco's process was very easy and good.

I spoke to someone, and they said that I should have some investment in gold and silver. So when Goldco reached out to me, I was already thinking about it. Buying from them was smooth. The process was great. They always keep me informed, and give me advice, and every so often call me to give me an update. So, I appreciate that.

The whole team at Goldco has been fantastic. Walking me through the whole process of ensuring that I was obtaining the correct products to setting up accounts with both them and Equity Trust (Roth IRA custodian) was seemingly smooth. Now to sit back and wait for my investments to gain.

Through the conversation and interaction I felt like talking to a friend who desires to give me excellent advice. What an pleasant encounter it was! I received information I had no clue about and received valuable inside inside about investing in precious metal!

Goldco has everything I need to make an informed decision. They offer 10% extra when you invest so much money, which is a good thing. They have good advisors who give good advice, and they have a good buyback program. My experience with Goldco has been fine and I wouldn't be involved with them if I had bad things to say about them.

Goldco’s team is highly responsive, helpful, professional and wonderful to work with throughout entire process from account setup, transfer and order confirmation. Entire experience was smooth and positive.

I was very impressed with the thoroughness of the representative that handled my claim. Frank and Mike, his co-sponsor were very professional and I would highly recommend their services to anyone.

I was very nervous about the process of dealing with rolling over my IRA, from the very first call and through the entire process I have felt so at ease and everyone involved have been courteous and beyond helpful with helping me work through this major transition. I am grateful to everyone at Goldco.

I had no physical gold and silver and I wanted to diversify and sell some. Goldco was one of the top, highly recommended companies, and I decided to go with them. So far, I've seen that they are. Everything went well with the purchase process. It was smooth. I worked with different people and they were all very accommodating. They did a nice job. People considering Goldco should give them a call. Talk to Mike or Fred or any of the guys. They're great and will help you figure out if it's right for you. If it is, they'll help you get the purchase done. If not, you looked into it. One thing that I had not gotten a clear picture of was when Goldco said I was purchasing at a higher price than the melt price. So, once I understood the difference between that, then it was a little clearer. But Goldco should talk about that upfront.

The process with Goldco was really good. With one of my 401(k) suppliers, it was not so good. They seemed to take forever. But with Goldco, everything went very smoothly with them. The reps were very professional. I'm very impressed with the thoroughness of the sales representatives. I'm 100% pleased.

One of my two daughters has been with Goldco for two years. She was telling me that they've done really great in the gold and silver market. I just came off a sale of my house and I wanted to put my money some place that would do some good and make a difference in some people's lives. I tried Goldco and the process was easy. Matter of fact, they were great compared to my State Farm office where I was having a hard time with them even doing anything. The money is taken from State Farm ‘cause I had all my investments through them. It almost seemed like State Farm didn't wanna give up the money. They were really hemming and hawing about doing it, so took a long time.

I had a retirement account through work. We transferred that money into an IRA. We talked to our lady at the bank who handles money, and she helped facilitate getting the IRA started. Then Goldco sent us the emails. We printed them off, signed, took them to the lady at the bank. She said, “Yup.” It was pretty easy. We really didn't do much. A couple of phone calls. We talked to a few people from Goldco, and they sent us all the information, and we filled it out. It was pretty seamless. Goldco was very awesome. If they don't know something, they find out and call us back. They've been very easy to work with. We had a really great experience.

Extremely frustrating experience…. Made multiple calls to AE and others and never once spoke with anyone… Had to leave messages… Would receive calls back at inconvenient times but never connected… As a CUSTOMER I need to place an order when convenient for ME… not wait around until it is convenient for the sales staff… I finally completed my initial purchase. Product and Price are fine… Customer Service needs work…

For someone who doesn’t have ANY experience re: bullion, I was so happy to find Goldco. They were very nice, very patient. Highest regard- Thanks for your help! Lynn S. PS Shout out to Galila. me and very nice

I thought about investing in precious metals for a long time and have heard it's a more positive investment. I had some money I needed to invest and preferred to go with silver. I went with Goldco and the process was totally easy. It was a very nice experience.

Goldco would be a good way to preserve wealth and the people helping me set up the IRA stood out in my experience with them. I wanted to know how they valued the assets, being that they were collectible coins and not just bullion. I didn’t realize how they valued those. People considering Goldco should research before they make any decisions.

Goldco called me. I talked to them and they did good. I had an IRA and I transferred everything from the IRA into gold through Goldco. A gold IRA is a safer investment. Goldco sent me the papers, I signed the papers, and they pretty much took care of everything else. They're nice and good people to deal with. If I had any questions, they answered them. If they didn't know, they got back to me. It was a pleasurable experience and I would definitely recommend them to a friend.

I heard about Goldco through a podcaster. I went with them, and so far, I haven't had any bad experiences. The purchasing experience was seamless. The account rep and I make the purchases together. Then somebody calls me to do a follow-up to confirm. Then once the metals are purchased and delivered, I get a confirming email saying they're in my account. The account manager I work with seems to be a very kind person, and very knowledgeable about what he's doing. And he's responsive, as well. Their website is fine too.

I had been thinking and praying about investing in gold for a while. I remembered how my mom used to keep silver coins when I was little, and after hearing that the prices were going up, I thought maybe I should do it and that it would pay off in the future. The process with Goldco was simple. The rep took the time to explain things to make it easy for me to understand since I'm not up to speed on that type of stuff. He told me from the get-go about the investment amount and said he would check to see if he could get me the bonus they were offering for investing. He said he would call me back that day with an answer, and he did.

This is a company that operates within a position of public persona. They give the impression that they operate under the the highest level of integrity in the Precious Metals business. They are far from that. I have spent two years yes two years trying to get someone to explain to me why when I got ready to liquidate my account Goldco kept 75% of the profits. I call and will be left on hold. I call back and I'm transferred to another line and nobody picks up the phone. This last time which occurred in June of 2026 a lady told me it would be two to seven days before their customer care team could get me an explanation as to why they got to keep the lion's share of the profits of 40K of which they kept 30K. Yet they post of having a top-rated buy-back for the industry.

I visited Goldco’s website before I talked to the reps and when I reached out to them, it was easy. The customer service was a factor in my decision to work with them and the price is level with everybody else out there. I'd recommend Goldco.

Speaking to Goldco’s reps has been friendly, super easy, and seamless. It was great. I've done it before. And I've been back. I made four different purchases. I've already referred a bunch of friends to Goldco.

I am trying to withdraw funds and find it extremely difficult. Customer service tells me that it will be 7-10 days before I can even start the withdrawal process. In the interim, I’m bleeding dollars because of their extremely slow response time and slow processing. Every time I call, I am met with a snobby attitude. Not happy!

Appreciated the communications and prompt follow-ups. The silver was a gift from a dear friend who has built trust in Goldco. Their representatives were polite, professional and competent in completing the purchase of my silver gift. Calls were prompt and business oriented. Thank you Goldco!

The process to roll over my 401K to my Precious Metals IRA with GoldCo was seamless. The Gold Co representatives were very thorough and professional. Their explanations of the different options regarding the silver and gold coins were very detailed. I recommend Gold Co. 100%. Thanks!

I was retiring and was going to continue investing, and I decided to invest in gold and an IRA. At first, I was skeptical because I didn't know if I was really talking to somebody for real. I waited a long time because I didn't know what to do, but the reps walked me through it all. They were very good.

My brother had suggested to contact Josh at your company. I couldn't be more pleased with him. He explained the differences in the types of metals. Josh understood the importance of security. I would recommend your company to anyone.

I had a wonderful experience with Goldco. They were very attentive and good. They answered all of my questions. They were extremely helpful and have been. I have dealt with them at least 10 times on separate occasions. Their customer service was outstanding. I've made quite a good profit. It was well worth it.

We have been working with Goldco for 3 1/2 years. They are very knowledgeable, professional, and have answered all of our questions and concerns as we began and continue our investment journey into metals. We are very satisfied with the company and with our experiences working with them.

I had inquiries out to several different companies, and I decided to go with the one that was most helpful to me as far as answering the questions that I had and the one who really reached out to me the most to get the ball rolling. Goldco was the most responsive. I like the fact that they took the time to explain to me the answers to my questions to understand how the process works and all the different options because it's not really easy to understand.

The Goldco staff were very professional & knowledgeable. Their response was quick. They answered all questions with expertise which put you at ease. Would definitely purchase again in the future as well as recommend Goldco to others.

I'm concerned about my retirement savings that's why I decided to put some of my savings in precious metals. I know nothing about that type of investment. David ** was very helpful explaining all of my options.

I really enjoyed working with Ben of Goldco. He explained everything to me and what I needed to do to invest in silver. I got very good customer service, and it made the process go smoothly. I am looking forward to the future now that I have a more diverse investment. Thank You, Ben!