
Achieve Personal Loans Reviews
Formerly FreedomPlus
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About Achieve Personal Loans
Achieve creates a unique lending experience by providing you with a personal consultation where you can discuss your financial goals and needs with a loan consultant over the phone. Through its simple yet sophisticated application and vetting process, Achieve offers a custom rate based on your job profile, payment history, and several other factors—not just your credit score. You could even qualify for exclusive rate discounts from Achieve just for applying with a co-borrower, using your loan to pay off debt, or having retirement assets. Achieve also offers home loans and debt relief options through Freedom Debt Relief.
Visit www.achieve.com/personal-loans- Work with a certified loan professional
- Easy online application & approval
- Get funds in less than 48 hours
- Loans not available in all states
Achieve Personal Loans Reviews
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- 4,919,150 reviews on ConsumerAffairs are verified.
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Reviewed March 4, 2020
Quick and easy process. Customer service was exceptional and loan rep was very knowledgeable and friendly. After loan was approved the next day I was sent an email asking if I had any questions and was given customer service numbers in case I needed them in the future. This whole process is how it should be done, top notch business. Would recommend Freedom Plus to anyone.
Welcome to FreedomPlus! Thank you, Ron, for the opportunity to serve your financial needs. We greatly appreciate your kind feedback regarding your experiences. Please continue to reach out to us when assistance is needed. Thank you for putting your trust in FreedomPlus to reach your financial goals.
Reviewed Feb. 27, 2020
Done very well at explaining options and or other information is needed, was quick and virtually painless process. Was able to do all of it over the phone which made that handy. No real issues, would recommend to a friend.
Thank you for recommending our services, Steven! It is an honor to have the opportunity to serve your financial needs. If any other questions come up for you, please, contact our Loan Servicing Specialists at (800) 297-5879 or via email at customersupport@freedomplus.com.
Reviewed Feb. 26, 2020
Just wanted to take a moment to tell you how great Rubin was at handling things with our new loan. He was knowledgable, acted quickly on everything and told me right up front what interest rates and payments we would be looking at... It’s nice to do business with someone who knows their job,,, Thanks.
Welcome to FreedomPlus, Ms. Nancy! We are excited about the opportunity to serve your financial needs. Thank you for taking the time to share how much you've enjoyed your experiences. Please let us know how we can support your financial journey. Thank you for choosing FreedomPlus to obtain financial freedom!
Reviewed Feb. 22, 2020
Updated on 02/28/2020: Since my review of Freedomplus posted on February 25, 2020, I have received daily calls from them. Each one ending like the last; the representative claims that they will deactivate my application. But then, another call. I made them an offer, if their desire to do business with me warranted daily calls, if they met my terms I would consider doing business with them. They have called me two more times, since I made my offer, neither call was an acceptance, only a representative trying to sell me a different loan. I will likely not ever do business with this company, and I will strongly discourage family and friends from entering into any agreement with Freedomplus. It is not worth this harassment at work and at home.
Original review: I am very disappointed with my experience, working with FreedomPlus. I was initially preapproved with my spouse for one rate. I was contacted by Antwan ** (the only reason I gave 2 stars, instead of 1. He was polite, professional, and respectful the entire time) and I proceeded with the application. FreedomPlus extended their offer and we accepted. I verified our employment, income, and credit rating. At this point, right before signing the contract, FreedomPlus tried changing the terms. I rejected this new offer. I insisted that they adhere to the original terms. The underwriters claimed that they were unable to verify my income and that was the reason for the new offer. I resolved that issue.
FreedomPlus generated a completely new offer and cited the fact that I would receive cash from the loan and this increased the risk. I resolved that issue by providing all accounts to which payment would be issued directly. FreedomPlus refused to honor the original offer and therefore I rejected the new offer. I do not do business with companies of this sort. You make an offer, I expect that you honor those terms unless you can provide the reason, with demonstrable evidence if needed, for the change. I will not be doing business with FreedomPlus in the future as these types of business practices are unprofessional and do not give a consumer reason to trust such an entity.
We are terribly sorry to hear about your experiences, Mr. Erik, and appreciate you voicing your concerns with us. It's understandable for you to be frustrated at the multiple requests made on your behalf. We will be sure to follow-up with our team specialists to confirm your application has been canceled. Thank you for bringing this to our attention and for considering FreedomPlus as your financial option.
Reviewed Feb. 18, 2020
It was a very well explained process. It was very systematic. I would like to thank Mr. Jeremy ** for a very good explanation he made. The interests and apr for the loan is very reasonable. I would really recommend it to a friend if ever. Thank you very much Freedom!
Thank you, Rolando, for your confident feedback. It is always rewarding to hear clients express how much they've enjoyed their experiences with us. Please contact our Loan Servicing Specialists at (800) 297-5879 for any support as needed. Thank you for choosing FreedomPlus to meet your financial goals.
Reviewed Feb. 13, 2020
First of all the agent Gerardo **, was very professional and helpful. I like the fact that the information was clear in regards to terms and conditions, charges and interest rates. Everything was disclosed in a clear manner. I hope my experience will be the best during the whole time as borrower with the company. Thank you.
We appreciate your feedback, Ingrid, and are glad to hear you're enjoying your experiences with us. The greatest reward is hearing the expectations were clearly presented in a way that made sense to you. If any questions come up, our Loan Servicing Specialists are here to support you. Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Feb. 11, 2020
From the start is was so simple. I read a lot of negative reviews so it worried me, however my experience so far was nothing like that. Within a day I was approved. I don’t have a perfect credit score or anything. I just bought a house so I needed to consolidate my debt to pay it off faster. All the representatives I had to deal with were wonderful and very helpful. I couldn’t be happier.
Hi Britney! Thank you so much for this wonderful feedback! We appreciate you sharing your experience and are so pleased to hear that you are happy with your results. Thank you for being the best part of FreedomPlus!
Reviewed Feb. 8, 2020
I am utterly shocked and disgusted about the illegality and fraudulent business practices of this company!!! A total and complete SCAM. After THREE DAYS and countless hours/emails, I was first conditionally approved, then completely approved for a loan. As in, I specifically asked the loan consultant-this is a final approval, correct? I was told “I no longer will have to make those credit card payments as it will be paid off within 3 business days”. I made it CLEAR in the first 5 minutes of the two hours that I did not have one particular document. The agent told me no problem, and then started asking for it two hours later and GHOSTED.
I pursued, got two different supervisors, sent countless emails. A supervisor finally just got back to me and said “we can pull the call and get back to you”. I’ve only asked for that countless times. This is absolutely ILLEGAL. Beware of this company as they will BOLD FACE lie to you, take all your info, RUN A HARD CREDIT CHECK WITHOUT your knowledge, and then change their mind and pretend they never said what they did. I hope for a resolution, but will not give up without a resolution and will sue if necessary.
All calls are recorded with this company, so be AWARE these calls can be subpoenaed in a court of law and used for proof of their EMPTY promises! The game playing is also UNREAL! They have “direct lines” which don’t even ring and go directly to voicemail. You can play phone tag for HOURS. I finally reached a top supervisor who had the literal AUDACITY to tell me he was “trying to meet me in the middle” by POSSIBLY removing the hard credit check within (get this) TWO TO THREE MONTHS! He did not even so much as personally pull the recorder calls and listen before calling me. He said his employees had! Some guts these guys have!
DO NOT TRUST THIS COMPANY. BEWARE OF THIS SCAM/FRAUDULENT/ILLEGAL activity. This is only my first attempt to get them to complete the loan THEY started. Next is legal action. They will wish they had simply kept their word by the time this is over!!! LET ME BE CLEAR about the answer. They are nodoubt going to give below-my income is MORE than verifiable. I have a fresh 2 month mortgage based on said income with a LARGE amount in the bank account over EIGHTEEN times the loan amount!! They requested 15 months worth of statements for that account which were provided IN ADDITION to a real estate investment account worth more than FIFTEEN times the loan. I just completed a 4 year loan with my local bank using the very income, but apparently their bank is “special”. Yeah so special-money isn’t good enough for them.
We're terribly sorry to hear, Ms. Sarah, this is the experience you had in our program. It is frustrating in any situation when expectations go unmet. We've offered personal loans to qualified people who could use them however they wish. However, this does not excuse the poor communication that took place. We wish you the absolute best on your financial journey. Thank you for considering FreedomPlus.
Reviewed Feb. 4, 2020
Very helpful. And they did everything for me. Sent in paperwork and they had everything done in less than 10 days. Very pleased. And my loan person was very pleasant to work with. Will recommend to anyone.
Thank you for recommending our service, Pamela, and welcome to FreedomPlus! We're ecstatic to hear about the amazing experiences you've had thus far and hope to continue providing a supportive atmosphere for you. If any questions come up, our Loan Servicing Specialists are available Monday-Friday to support your needs. Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Feb. 2, 2020
I was impressed on how fast my loan got approved in a matter of 1 day. The representative who assisted me was very informative & helpful. The funds were in my bank in about 3 days,, and my credit cards in about a week. I would highly recommend FreedomPlus if anyone wants to pay off credit cards.
Thank you for sharing your positive feedback with us, Ms. Arlene. It is our pleasure to serve your financial needs. We're glad to hear you're so pleased with our efforts and hope to continue providing a supportive atmosphere for you. Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Jan. 28, 2020
Alex ** was absolutely amazing to work with. We feel so blessed in how he went above and beyond to help us and explain all the benefits of going with a FreedomPlus loan. His service was impeccable and he was never pushy in any way.
Terrific feedback, Anna! It's always amazing to hear clients express how wonderful of an experience they've had with us. We are happy to serve your financial needs. Thank you for choosing FreedomPlus as your guide to financial freedom.
Reviewed Jan. 9, 2020
The loan process was very fast and I would recommend this company to anyone. I had my funds in a couple days. I didn't have to spend hours on the phone talking to anyone or the computer sending tons of documents.
Thank you, Robert, for sharing with us! We'd like to take this opportunity to welcome you to FreedomPlus and wish you the very best financial future. Please let us know how we can support your journey to financial freedom. Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Dec. 31, 2019
The complete process was quick and easy for me. The customer service agent was very knowledgeable and professional. Upon gathering information for the loan he was very patient while I retrieved the needed information. I wish to thank your company for employing caring, patient people who listen to the client and understands people. I was very pleased!
We're happy to hear the application process went smoothly for you, Ms. Jeanie. Making sure we service our clients to the best of our abilities remains a top priority. Please let us know how we can continue supporting your financial journey. Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Dec. 24, 2019
Hello, I found this to be a very quick and easy process. I am impressed by the overall experience. The loan officer(s) who I communicated with from the start were fantastic! Thank you all at Freedom Plus!
Kishan
Thank you, Kishan, for such amazing feedback! It is an honor to be your financial solution in your time of need. We appreciate you taking the time to share how much you've enjoyed your experiences with us. Please let us know how we can continue supporting your journey. Thank you for choosing FreedomPlus as your financial solution.
Reviewed Dec. 16, 2019
The guy was very professional and his knowledge of the job were great and he were friendly and time management was superb. He kept calling and working on my loan as if he were gonna make it happen and was very polite to me and my family.
Excellent feedback. Thank you, Herbert, for sharing with us how pleased you are with our efforts. Making sure we thoroughly support our clients remains a top priority. Be sure to contact our Loan Servicing Specialists if any questions come up. Thank you for choosing FreedomPlus to accomplish your goals.
Reviewed Dec. 13, 2019
Awesome all around experience. Would use again if needed and would definitely refer to friends and family if they are in need of their services. Could not be happier with their quick response and execution of loan. Quick and easy and funds were in my account in two days!
Thank you so much, Mr. Michael! It is always a treat to hear clients share how much they've enjoyed their time with us. We hope to continue providing a supportive atmosphere where you are comfortable asking questions about your account. Thank you for choosing FreedomPlus as your guide to financial freedom.
Reviewed Dec. 11, 2019
It was quick and easy. The customer service was top shelf. The process was without a doubt the best. Thanks for your help and for all the follow up. I will not hesitate to tell my friends and family about Freedom Plus.
Reviewed Dec. 10, 2019
Hi it was a quick process. I would definitely do business with you again. I would recommend you to anyone looking for a loan. Thank you for the loan. I appreciate it. It helped me out not only financially but has put me at ease not paying high interest rate per card.
Thank you, Candi, for your kind feedback. We also appreciate your recommending our loan service. Please let us know if any questions do come up regarding your account. Loan Servicing Specialists are available Monday -Friday to support your needs. Thank you for choosing FreedomPlus as your financial solution!
Reviewed Nov. 27, 2019
I've had a great experience with FreedomPlus. My loan consultant, Bobby, was very helpful and professional throughout the process of applying for a loan. I recently took out a second loan through FreedomPlus because I've been very happy with the first. It was far less stressful than credit card debt and it's nice to know you'll pay it off in the foreseeable future. Thank you.
Excellent feedback, Ms. Priscilla! It is amazing to hear how much you enjoyed working with your Loan Consultant. Making sure we set the proper expectations for our clients remains a top priority. Thank you for taking the time to share your experiences with us and for choosing FreedomPlus as your financial solution.
Reviewed Nov. 15, 2019
This was such a quick and easy process. We were approved and fully funded in about 2 weeks. There were no hoops to jump through. We got our offer and had no issues! We worked with Richard ** and he was great and very responsive.
Reviewed Nov. 15, 2019
It was a very excellent experience with the professionalism & the time that l was approved. With the approval for $28,000 within 30 mins, an blessing. I will highly recommend anybody to Freedom Plus without a doubt. One of the best experiences l ever had in my life.
Reviewed Nov. 12, 2019
Ryan was right on top of the whole process and got everything done right away. I couldn’t believe how fast the whole process took and was able to receive the funds right away. I would recommend FreedomPlus to anyone I know.
Reviewed Oct. 31, 2019
Applied for a personal loan with FreedomPlus. I was skeptical of an online loan. The application and loan process was quick and easy. Received a call from a loan consultant within minutes. Approved for the loan and now my credit card debt is paid off! The loan consultant was very helpful and friendly. Gave me different options of loan terms and Annual percentage rates! Offer direct pay to your creditors!!
Reviewed Oct. 30, 2019
They were accurate and took time to answered all my questions. They make sure you understand everything before proceeding. Proceed with the term of the loan is totally up to you, no pressure from the agents. They make you feel in control. Thank you for your professionalism.
Reviewed Oct. 26, 2019
My experience with FreedomPlus was very easy to deal with and it no time to get approval for loan and all the information was accuracy. If you need some type of loan you can not go wrong with getting loan from FreedomPlus, the individual that I was working with was easy to work with.
Reviewed Oct. 25, 2019
FABULOUS. Thank you so much for helping me with paying off my credit cards. If it wasn't for me being able to get the loan in a timely manner and Paying off my Credit Cards I just don't know what I would do. Because of all of my unexpected family emergencies is how I was so far in debt. I didn't realize how much money I owed on my Credit Cards until you were able to help me with this matter. Thanks so much for your help and support.
Reviewed Oct. 23, 2019
Our loan officer provided quick turnaround and approval right over the phone. Quick funds transfer directly to our credit card. Great rate with simple interest to help combat the rising credit card payoff amount. All around excellent service. Would recommend to anyone.
Reviewed Oct. 23, 2019
I admit I was skeptical about this company but throughout the entire process I didn't have to jump through hoops to get approved and I was always speaking to the same customer service representative, Sal, and he was able to get my spouse and I the best deal.
Reviewed Oct. 19, 2019
Serena was the lady that helped me. She was so kind and patient. I would recommend this agency to anyone. Any questions I had she was willing to answer and help in anyway. She was never in a hurry to rush me through the process.
Reviewed Oct. 17, 2019
I got my refinance loan completed within a day. And also I got a free no premium for first month. My loan process completed quicker than expected and the loan amount directly deposited to my previous loan. All process completed over phone.
Reviewed Oct. 17, 2019
My representative Christopher ** exceeded my expectations by leaps and bounds. He's fantastic. Couldn't believe how fast he was able to get my request completed. I most appreciated how streamlined your process is. I will recommend you to anyone who needs a bit of help managing they're affairs. Sincerely, Sheila
Reviewed Oct. 12, 2019
John ** was spectacular in me and my wife's loan application. John was very knowledgeable and took great care of us throughout the process which was awesome. We can't thank John and FredomPlus enough. Thanks to freedom plus we will be out of debt in 5 years instead of 20 years. That's a great feeling. Thank you all again. The **.
Reviewed Oct. 9, 2019
You guys answer all my questions and help me get a assume loan with good rate. I will recommend to anybody that's wants to fix you credit with a good entrees and the people there are very helpful and are on top of things.
Reviewed Oct. 7, 2019
My experience with Kathi ** was great. Most of my accounts have been paid. The loan was processed on Monday September 23rd. It has been 11 days and my Capital One line of credit still had not been paid. Unsure why that is.
Reviewed Oct. 3, 2019
My customer service rep was wonderful. He was very patient and kind. He explained everything that was going to happen and it happened exactly as he said. The money was deposited as stated and without delay. I would recommend this company to all my family and friends.
Reviewed Sept. 30, 2019
Brittany ** was so helpful, friendly and professional. She made the experience so easy. She answered questions with detail. I was extremely impressed with her throughout the whole process. I was amazed at how quickly she was able to get the approval!
Reviewed Sept. 29, 2019
My experience with this company was great. My rate I am paying I do not understand But they got me where things are more easy for me to pay. It has a easy way of paying. I can go ahead and pay it off easy if I want to. It can be a life saver if you need it.
Reviewed Sept. 26, 2019
Today for the second time in 2 months Freedom Plus online payment system debited my bank account twice in he same month. The first taking my vacation money the day it began, then again today taking rent money. The first was refunded 10 days towards the end of my vacation, but today I was told that they could not refund this time because they did last month and kept accusing me of accidentally making the mistake, telling me the second debit will be applied to my account. Even after I told them it was rent money. I’ve been making these payments for years, this wasn’t user error.
My point is; 1. even if it was customer error, why wouldn’t you accommodate your customer? 2. Freedom Plus online system is very awkward and inconvenient to its patrons, making you have to schedule 3 days in advance before debiting and 3. It’s a severe lack of quality to image for their payment website to even allow their customers to make that kind of mistake in the first place. It didn’t allow you to do that before. In 2019, this is a behind the curve oversight that hurts the customer and Freedom Plus firm policy adds insult to injury. I’m very disappointed, because the representative was sweet until the supervisor... Best Regards.
Reviewed Sept. 20, 2019
Very quick and easy process from start to finish. Loan was approved, processed and funded within 3 days. Excellent customer service and knowledgeable staff. I Highly recommend Freedom Plus for any financial needs that you may encounter or getting back on track if that is your end goal.
Reviewed Sept. 18, 2019
Just here to warn consumers about this company. My wife and I recently took out a debt consolidation loan for $40,000. The loan was easy enough to obtain and the loan officer seemed professional. Then comes the real dealing with the customer service and the group know as Freedom Financial Network. If you look up FreedomPlus on BBB you will find that they have an A+ rating. From what I have seen these are just the loan folks. Begin to deal with their customer service or should I say customer disservice and that is where the trouble lies.
I make my second payment to them and then have them debit an automatic payment as well. Apparently although I stated 100 times that I did not want this setup, they through it in the loan paperwork and as the loan officer was trying to push this through quickly we missed it. No major ordeal since you are allowed to cancel automatic payment at any time. But when I was debited twice and then followed their customer service advice to get the money back, FreedomPlus credited my account back twice and then claimed that I missed my payment and charged me over $65.00 in fees. When trying to work with customer service they insisted it was my fault. But they were willing to waive all fees if I once again allow them to pull the money from my account. They are just extortionists. Do yourself a favor and steer clear of these criminals!
Reviewed Sept. 13, 2019
Freedom Plus was very easy to work with. The loan specialist was excellent in explaining all the loan details to me. Got my funds in a few days. No more high interest credit card payments. I would recommend FreedomPlus to anyone indeed of debt consolidation.
Reviewed Sept. 9, 2019
My experience with FreedomPlus was less than subpar. I waited over two weeks, jumped through unnecessary hoops, provided the documentation and my credit scores are in the good category. I had to continuously email my loan officer Edward ** for a status update. Luckily for me, I am glad that I don't have to deal with inconsiderate and inconsistency in communication.
Reviewed Sept. 9, 2019
Pleasant, knowledgeable, professional, courteous, efficient, fast. Highly Recommend this company and their staff. In fact I have already sent a text message to a friend of mine just this morning telling her about this company and their staff and how fast and efficient and pleased I was with the assistance in curing my debts!!! She was thrilled to get the info Zi sent her and thanked me!
Reviewed Sept. 4, 2019
Tyree ** was amazing to work with. He helped with reaching the solution I was looking for. He was very respectful, professional, and was able to relate a lot to my situation. He was able to be real, laugh, and cut up with me while we processed the information for our loan. I love working with FreedomPlus and have told friends and family if they are ever looking to pay off debt fast and only have just one payment they should reach out to FreedomPlus. Thank you for always taking care of us and our family!
Tiffany and Jon
Reviewed Sept. 4, 2019
Michael was awesome talking me through the process as I've never taken out a personal loan before. He knew how to get us the best rates and personally spoke to me every time I had a question. I had a great experience and can attest to FP's A+ rating in customer service.
Reviewed Sept. 2, 2019
We were in need of loan for a family emergency. We wanted a loan that we could afford and not have a high interest and other fees. The agent was helpful through the process and kept in contact with us until the work was complete. Great quick service - and you need It ASAP.
Reviewed Aug. 30, 2019
Kelsey was great and made the deal go through without back and forth. I had try different institutions but FreedomPlus came on top. Great service. I got a good rate with my credit score not being perfect. I would recommend them highly. I enrolled in autopay to make things even easier.
Reviewed Aug. 29, 2019
My experience with Freedom Plus was excellent. Caleb was very understanding and helpful during the process. He understood what I was looking for and gave me the best solution to my needs. I would recommend Freedom Plus to anyone who needs their overall services. Thank you Freedom Plus!!!
Reviewed Aug. 26, 2019
It has been an excellent experience, the loan officers and staff are very professional, the entire process was quick, fast and easy. The money was placed into the accounts we agreed would funded. I would definitely recommend Freedom Plus to all of my friends.
Reviewed Aug. 24, 2019
I had a pretty good experience with Victoria the Lending agent, until the very end. I was trying to borrow 20K. I have a credit score of 740, and I had my father co-sign because he had the income that they asked for. His credit score is 850. I thought for sure that we would get a good offer. We got an offer of 13% APR, which I can live with, but then she told me what the loan origin fee was.... 5%!!!
$1K to give me a loan with perfect credit and more than enough income to back it up. I have to say that’s the most GREEDY thing I’ve ever heard. I think Freedom Plus preys on people that have no other choice in options. Needless to say, I have options, and am getting my loan through my credit union that doesn’t charge people insane amounts of money to borrow money. Real banks don’t charge loan origin fees of any kind, and I actually got the same loan for 9% with no fees. I should have known it was a scam....
Reviewed Aug. 21, 2019
I received direct marketing mail from this company and after a soft credit check I was preapproved. I make 90,000 a year have a FiCO Score of 700 and they offered me a 15k loan at 16.9 APR. They are insane. They claim that it would be cheaper than having my 3 credit cards in the long run as I would only be paying one loan. This company might as well be a credit card company with those rates. This lender does not even show up on the top 10 best lenders review. Steer clear from these unscrupulous lenders. They are bad for your Financial Health. They have horrible reviews and probably the good reviews are from professional reviewers. Not real folks like me. Edgar ** Philadelphia
Reviewed Aug. 16, 2019
I found the process simple and very fast. Personnel were very courteous and explained everything so thoroughly and followed up with all questions I had. One of the best experiences in loan processing that I have ever had. Loan approval was very fast and I received all information quickly via email. I would highly recommend to any of my friends should they ever require assistance and loan application. Thank you for the experience and great customer service provided.
Reviewed Aug. 8, 2019
After just receiving a rejection for a loan by Lending Club, I was not enthusiastic about trying another company as we couldn't comprehend why our credit score of 730 and no history of late or slow payments for over 40 years would have resulted in that decision. My wife, however, gave it another shot and input our loan request on the FreedomPlus website. Wow, immediately we received a pre-approved notification and a call from Amanda who proceeded to work with us to complete the online application and submssion of supporting documents. Well, within 6 hours we had final approval of the loan, with great terms and interest rate. This was the most pleasant, amazing, hassle free financial transaction we've experienced in a long time. Amanda was most patient, helpful and definitely a joy to work with. We definitely recommend using the services of FreedomPlus.
Reviewed Aug. 6, 2019
I was very pleased with the courtesy of the staff. My needs were met fully and promptly. I felt treated with importance of taking care of me. Because of my credit score I was able to secure a loan at a very good rate. Definitely recommend their services.
Reviewed July 30, 2019
Keith was my agent and it was easy and fast. I was very skeptical at first but so glad I did it!!!! Would recommend 1000%. Money was deposited and credit cards paid off when he said! Payments are low and I’m saving so much money in interest!
Reviewed July 28, 2019
Great Customer service. The agent on the phone was amazing walked me through every step of the process. It was my first loan and he was able to make it simple enough to keep me interested. He was very clear, easy to understand, well informed, very friendly, polite and above all, patient. Thank you, Rosa
Reviewed July 26, 2019
I was hesitant to reach out to this company initially. I called and spoke with Aimee **, who from the moment she got on the phone with me was phenomenal. She was knowledgeable and gave legitimately sound recommendations to my problems. I work in the industry and if I could poach this type of customer service I would be the happiest camper on the planet! The process was simple and smooth and everything wrapped up incredibly quickly. A++ from me!
Reviewed July 25, 2019
We worked with Cassandra ** at FreedomPlus.com. She was awesome. She called as soon as I submitted my application. She contacted us frequently, but not enough to annoy. She was professional and courteous. I would highly recommend because of Cassandra's service!
Reviewed July 24, 2019
FreedomPlus was very helpful with my needs. They were professional, courteous, and considerate. The process was extremely easy. We got our funds quickly. Providing information to them is not time consuming. Ervin ** was our representative & he was superb!
Reviewed July 24, 2019
Everyone has been so helpful and I appreciate your assistance. You have helped guide me to a better way of handling finances. I have paid off several accounts, and now it is on a personal loan but not sure where to find that info if you can help me locate that. Thanks again.
Reviewed July 21, 2019
My experience was amazing from the start. The application process was super quick and I got a call not even an hour later. Caleb ** called and made sure he had everything he needed to expedite my order since it was a Friday afternoon. If I ever need another loan or know anyone looking this is the first and only place I will tell them to go.
Reviewed July 20, 2019
I contacted FreedomPlus in an effort to obtain a loan to pay off my credit cards. My credit history was somewhat blighted with a bankruptcy in 2016 and my card usage at over 50%. I have not had any issues with late payments but thought my negative history was a Huge problem. The rep I spoke to was very accommodating and my loan was approved in about six hours. All but one of my cards were paid off in six business days and I expect the other subprime card to be paid shortly. I would reccomend this organization to anyone.
Reviewed July 20, 2019
I did a soft inquiry online, and my phone rang like crazy. I finally answered to a Dana **, who was quick to do a hard inquiry. Well sad to say she never called me back about my application and every time I called her to check on the status, her voicemail came on saying Dana is at home. Very unprofessional...if my loan wasn’t approved for whatever reason, I would have liked a call back, as I do have other options with other companies.
Reviewed July 19, 2019
I am surprised that to see people are giving FreedomPlus 5 stars rating! This is purely a “predatory” lender. No question on that. Be aware of the LendingTree which is very dishonest and misguiding people straight. It send your loan application to this type of predators. You will receive a call immediately even you did not select their services. They start asking personal information without disclosing their information. I fall into this trap of LendingTree and paid $2000 just for loan processing. I am trying to find out the information on how to file proper complain with authorities.
Reviewed July 17, 2019
We worked with Keith who was very helpful and knowledgeable - he helped us thru the process and better yet all of our high interests credit cards are paid off. Our payment is affordable and we are saving 400$ a month in interest fees! We would definitely recommend FreedomPlus to friends and family.
Reviewed July 15, 2019
All went well with the exception of not being made aware of the 300 something dollar processing fee. Borrowed 7500 and got 7100 and something, don't have the exact figures right at the moment as I am at work. Otherwise it went well.
Reviewed July 12, 2019
Applying for a personal loan seemed intimidating at first. But I knew what I was looking for, and that was a low interest rate loan that would help pay off my painfully high interest rate credit cards. Shannon at FreedomPlus was very professional and courteous from the first phone call and helped me feel at ease from the start. I was approved quickly and within 3 days had funds available to me. Paying off my high interest credit cards and being able to save money is the best decision I've made for my finances this year. I highly recommend calling FreedomPlus. They are reliable, helped me solve my problem, and produced results I was looking for.
Reviewed July 9, 2019
I was pre-approved through a Lending Tree application and the status stated someone would reach out to me after I entered accounts to payoff. A rep reached out and I thought it was someone related to the pre-approval but it seems to be a 3rd party through Freedom Plus. Point is that I ended up with two personal loans when I only needed one and a 2nd credit pull when I was already approved through Web Bank. I thought it was weird that the rep that called asked to pull my credit but only one rep reached out.
These 3rd parties should be specifically stating they are an additional 3rd party that have to run an extra credit pull for loans they might offer, ASIDE from any loans offered/approved through Lending Tree already. Super confused and disappointed that I ended up with two credit hits and two personal loans. I had to do the leg work to have all extra funds credited back to my checking account to then payoff the loan that I didn't need. It was an additional $30 of interest that I had to pay due to this issue. That's a disservice to me as a consumer.
Reviewed July 6, 2019
There were fees which were not discussed prior to signing contract. As you can see the attached file does not show an additional fee for 748.50. Should this be listed? When we were signing the contract it wasn’t mentioned either.
Reviewed July 4, 2019
I want to express how grateful I am to have business with Freedom Plus. I obtain a loan during a difficult life moment and the process was pristine. The approval was instant, the money went into my account in two days. Thank you Freedom Plus.
Reviewed July 3, 2019
The credit manager from FreedomPlus that I worked with made it all simple and fast. I filed an online application, forwarded a few documents for confirmations, and had the money I needed in my checking account in less than 4 days. Amazing group of people, made everything very transparent, and easy to accomplish. Would definitely recommend them and will personally use them in the future again.
Reviewed July 2, 2019
I was contacted and assigned a loan consultant (Heather **) that was professional and friendly but not pushy. The process went smoothly and all of my questions were answered quickly and to my satisfaction. All instructions on what was needed were clear and after submitting the required information a decision was made on my loan. I am very satisfied with my loan and the positive experience I had with FreedomPlus.
Reviewed June 28, 2019
I called expecting the same runaround I always get but was very surprised when Kenneth was so pleasant and informative. The loan itself was fast and painless, he explained thing very well and put all my fears to rest. I would recommend this company to anyone.
Reviewed June 27, 2019
Great, fast and simple application process. FreedomPlus was very patient and understanding with what type of loan I needed and helped me select the right loan and length of term to suit my budget. Thank you, FreedomPlus.
Reviewed June 26, 2019
Freedom Plus has been a great experience. They're fast and ready to help. I got my loan approved the same day. I will share and recommend to friends. Don't be shy give them a try. You will be glad you did.
Reviewed June 21, 2019
My Loan Consultant, Miriam ** was fantastic! She made the loan application and approval process seem effortless from my end. She explained everything thoroughly and her response time getting back to me with the status of my application and approval was top notch!
Reviewed June 20, 2019
FreedomPlus provided me with a wonderful fresh start. They helped me clear up my debt and provided me with a reasonable payment option once a month. I would recommend their services to others, as I already have. I wanted an opportunity to regain control of my finances and this program provided me with just that.
Reviewed June 20, 2019
First time getting loan with Freedom Plus and it was the easiest process compared to other providers I worked with in past. The customer service is incredibly fast and I received the lowest rate compared to offers from other companies. I could not be happier. Thank you!
Reviewed June 15, 2019
This company FreedomPlus is a scam. They run my credit without my permission. When I call them they ignored me. Never did I apply via phone or written. Stay away from their scam. I contacted all the financial control, plus the FBI and state attorney general.
Reviewed June 6, 2019
The loan process was fairly painless but instead of sending me the money as other loan consolidation companies have done they wanted to pay off my creditors themselves. No problem but then after over 2 weeks 1 of them was still not paid off and when I called they said they still had about 5 days because those "10 business days" they say they have to pay them off only starts once they actually send a check which can add days and weekends and holidays don't count against them. I would suggest another company. I have done business with a couple of others over the years and FreedomPlus while not horrible is at the bottom of my list. I doubt I will ever do business with them again and their rates were about 3 points higher than the competition. I found out too late. Fool me once...
Reviewed June 5, 2019
My experience with FreedomPlus was great! Very professional and my credit score will sky rocket and my financial situation will be helped tremendously with this loan. Thanks for the experience and I will recommend you to all of my colleagues.
Reviewed June 5, 2019
Was the second time I applied for a personal loan... Looking the previous experience I called Holli the loan officer helped me the first time. She did a great job. Very professional.. Also on this occasion she did the same. The process was fast and efficient...
Reviewed June 4, 2019
The website was very easy to navigate, the process was quick and simple, and my funds were deposited within a very reasonable amount of time. Even better, my creditors were paid as promised and there were no problems anywhere in the transaction. Could not have been easier.
Reviewed May 30, 2019
I had such a great experience while working with Raymond **. He was very knowledgeable about everything he spoke to me about and was able to explain things in a way that I understood. The process from start to finish was also very easy. I was referred to him by my dad who also had a great experience. If anyone is looking for a way to increase their credit score with some help on paying off debts I will definitely suggest Raymond!
Reviewed May 30, 2019
My experience was nothing but the BEST! It was a easy process. On the scale from 1-10 I’ll give a 10. I would highly recommend FreedomPlus to anyone. The customer service was always on point when ever I called and had any questions...
Reviewed May 29, 2019
Omar ** was awesome. Very nice gentleman took care of me. He explained everything great to where I understood all the terms of agreement without any confusion. I will most definitely be recommending FreedomPlus to everyone I know in need of a loan.
Reviewed May 25, 2019
I have the best experience of my life when I apply to a personal loan with FreedomPlus. I have a credit score of 745 and my bank denied me. Anthony ** calls me and helps me to start the application, and in less than 4 days the money I needed was in my checking account. His excellent customer service is awesome. I recommend FreedomPlus.
Reviewed May 24, 2019
I highly recommend FreedomPlus for your financial needs! The process was easy and quick. The level of provisional service I received was something that I value greatly. The time was taken to answer all of my questions and to make sure I understood my loan completely.
Reviewed May 22, 2019
I am very satisfied with my experience with FreedomPlus. Representatives were very helpful and provided exceptional customer service. The process took less than 4 hours from first contact to signing documents. I will be sure to contact Freedom Plus in the future as my needs change.
Reviewed May 20, 2019
I have found this company to be very professional and reliable. I have taken out 2 loans with them. Their staff is very clear and specific on terms. They have kept all their promises to me. My loans were approved fast and money was in my account within days. It is comforting to me to know that there is a company like this to help and assist when unexpected events occur. I would not hesitate to return and do business with them again should circumstances warrant. I highly recommend this company.
Reviewed May 18, 2019
Adrian ** was very kind and helped me step by step. I am grateful that it did not take long to get the loan, although It is not yet complete because my bills were due prior to my payoff and I've not received the additional money leftover from my loan.
Reviewed May 17, 2019
In working with FreedomPlus, I must say the process was seamlessly easy, fast, and completely professional. The whole process took about 10 minutes. The amount of time it took for approval, was about the amount of time to finish a cup of coffee. One of the best loan experiences around. Would definitely recommend to everyone. Thank you FreedomPlus.
Reviewed May 16, 2019
Freedom Plus as a lender was enjoyable to work with. Professional, courteous and fully explained the application process and document requirements. Their follow up was quick and the overall process took only a couple of hours from start to finish. I would recommend Freedom Plus to anyone needing funding for personal use.
Reviewed May 12, 2019
My Credit Score was good; but no one would approve me for a loan because of my debt to income ratio. FreedomPlus approved me though. It's a high interest loan. But I'd recommend them to anyone who can't get a loan with anyone else.
Reviewed May 9, 2019
From the beginning of the process when Debora the customer rep called from my inquiry it has been a wonderful experience. All promises were met and delivered. I would recommend FreedomPlus to a friend. We closed with 5 business days.
Reviewed May 3, 2019
The loan consultant that I worked with was amazing! She was readily available to answer all of my questions. There were no surprises when the time came to complete the loan. The process was short and easy. It was only a matter of a few days that the loan money was deposited into my account. I would recommend them to everyone!
Reviewed May 1, 2019
I was trying to figure out to get my credit card debt back under control and a loan from FreedomPlus helped me get all my credit card debt and other loans consolidated into one payment. The interest was a little high but my credit score was gradually sinking and my debt didn't seem to be getting any smaller. A personal loan through Lending Tree made getting my debt under control possible. Now I have one fixed payment and know when it will be paid off as well as having the opportunity to review my loan in a few months to possibly lower my interest rate.
Reviewed May 1, 2019
I just wanted him to change the name he had spelled incorrectly and it took him a loooong time to respond. I had already submitted all necessary documents to him, and he spelled my co-signer's name incorrectly, he refused to fix it or get back to him. Horrible person. I had to cancel my loan. Christopher ** is his name. Absolutely horrible and unprofessional.
Reviewed April 29, 2019
We were very satisfied. We also had very fast results. The representative that helped us named Jeanie that helped us was very nice and efficient. The interest rate is high but will work for us short term. Thank you once again.
Reviewed April 20, 2019
Sandra ** contacted me and patiently walked me thru the entire loan process. After already being turned down by several other lenders I was doubtful that the result would be any different. To my pleasant surprise Sandra was not just extremely knowledgeable about the process, but she was extremely patient helping to work thru the many obstacles that I kept putting in front of her. End result, loan approved, very happy campers!
Reviewed April 20, 2019
Edward was super friendly and help me every step of the way. He answer every question and explain every single step. This took Like maybe 2 hours the most between gathering all paperwork and the actual application. It’s was really good experience.
Reviewed April 19, 2019
I needed to get a lower bi-monthly payment. I contacted FreedomPlus, looking for assistance. Their representative was very patient as well as very knowledgeable. They helped lower my payment and kept me on track to pay off my balance. Very easy process. I would highly recommend FreedomPlus.
Reviewed April 17, 2019
We were needing to consolidate a very high interest loan that we were paying on and a credit card. I applied one day, we closed the next. We were blown away at the speediness of the loan and closing process. Our payments on this loan is almost half of what we were paying on both of the other ones. I would recommend FreedomPlus to anyone that needs a loan. Speak to Nathan **, he is great to work with. So Thankful for FreedomPlus...
Reviewed April 16, 2019
Honestly, the best loan experience to date. The process was simple and stress free, and the representatives I spoke with, Gabriel and Sarah, were knowledgeable, helpful and kind. Beyond pleased with the out come. Gabriel ** was my primary contact and made me feel at ease from the first time we spoke. He was always professional and answered my all questions and concerns.
Reviewed April 13, 2019
Christian took care of us. He was polite, friendly, fast, and incredibly professional. The process went quickly and smoothly. I think Christian's last name was **, not sure. I already deleted his emails. Sorry! This was a very easy process as far as applying for a loan. We again are grateful for everything. Thanks again.
Reviewed April 11, 2019
This loan provided me a way to have lower total monthly outgo. I was very impressed with the customer service I received. I was also very happy about the 6% APR, that neither one of our (2) Credit Unions could offer (10% APR). In addition, the lower monthly payments could now be supplemented with any additional money I would like to pay through their customer service. No prepayment penalty and no loan origination fees were a factor in my decision to go with Freedom Plus, I would highly recommend that people should check you out for their needs.
Reviewed April 6, 2019
By 2015, my husband and I accumulated about $18000 in credit card debt and I began panicking. We were in our late 50’s so this could mean putting off retirement plans. However, he researched debt consolidation loans thoroughly and began a conversation with Joseph out of the Phoenix office. I am generally suspicious of “salespeople,” but Joseph was extremely informative, respectful and encouraging. We agreed to a loan that paid off our debt at 16% interest - 8 points lower than the credit card payment.
About 10 months ago, I started thinking about contacting my credit union and paying off my Freedom Plus loan with a personal loan. Before we did that, my husband asked that we re-contact Joseph to see what he could do. Again, Joseph listened respectfully, then said he really didn’t want to lose our business. What if Freedom Plus dropped the interest to 5%, and lowered our payment by over $100 a month? Of course, we agreed to that! Now we have 4 payment left and we are so grateful to Joseph and Freedom Plus for their much needed help and service. If you currently have a loan that you have paid faithfully for at least 2 years, try calling and renegotiating your rate, because in my experience, they are open to that. This company is the real deal!
Reviewed April 2, 2019
I was looking for a credit card consolidation and I filed with Freedom plus. They offered me a high-interest rate and a nonsense downpayment. I do not judge the commercial strategy (I hope they do not target just people with financial issues for squeezing the last drop of juice out of their pocket), but politeness must be a must. When I asked if there was some sort of recalibration or negotiation was possible (I have more than a decent credit score) he replied me that it was a great offer and call him back If I were able to find something better... Here I am. I found something much better.
Reviewed March 28, 2019
Dana was so very helpful in every way. Explained everything in detail and was so nice. She was very professional. Followed up immediately with the Ioan documents and called to make sure I understood everything. Looked at all my credit cards and helped pay the higher ones then explained how to pay off the others faster.
Reviewed March 27, 2019
This is our second experience with the Freedom family and we could not be more happy. Both times, the customer service reps have gone above and beyond to find a plan that works in our best interest. We have recommended the Freedom company to many people and will continue to do so. Thank you so much!!!
Reviewed March 26, 2019
My first idea to use this was guarded. Afraid I was getting scammed I moved ahead with better confidence with the person on the phone. The process was very easy and understandable every step of the way. I felt better knowing this was what I needed to relieve my stress in credit card bills. I have gone through a lot lately in my life. I feel so much better now that I have freedom plus on my side. Thank you so very much.
Reviewed March 25, 2019
Quentin helped out a lot. Gave me the right info to move forward for my loan approval. The loan can help me pay off some debt and help with home repairs and as well as my cars. I would recommend Freedom to my peers if needed.
Reviewed March 20, 2019
I had a terrific experience. Trev ** was very communicative, helpful and expedited my request. The process in general was easy and the approval process was equally as simple. Highly recommend and will refer others as well. Please do not hesitate to contact me should there be any questions or concerns. I’m looking forward to utilizing the online balance inquiry.
Reviewed March 19, 2019
Very successful experience with FreedomPlus. Service was fast and very professional. Every question I had was accurately answered by the representative. I will definitively refer other people to the company. It is my understanding that Freedom Plus has a very outstanding staff that strive everyday to offer the best service ever to all customers.
Reviewed March 14, 2019
My experience with FreedomPlus was just as its name says, freedom from unwanted pressure and relief that they could help me. I felt so much freedom once I spoke with the representative (Tarin). Thank you FreedomPlus, you are the best :).
Reviewed March 14, 2019
The entire process was very easy and efficient. Ken was very responsive and our loan was approved the same day we applied. We received our funds in about 2 days. Customer service was very responsive when I had questions. I would recommend FreedomPlus.
Reviewed March 13, 2019
Quentin was great! Very friendly and knowledgeable. The process was quick and simple. I highly recommend FreedomPlus for debt consolidation. My credit cards were paid in less than 5 business days. Again great customer service and the follow up is also great. I received emails and callels to make sure I was satisfied or if they could do anything else.
Reviewed March 10, 2019
Applying was easy, they told me what I was approved for. The only stipulation was I had to give them my credit card debt info, so they could pay off certain cards/accounts, which they did, and any leftover funds were deposited to me. All in all it was a great experience.
Reviewed March 9, 2019
It was great working with Amanda. She made the whole process easy. I thank FreedomPlus for offering this type of loan and it was great that they made the payments directly. If you are looking to consolidate I highly recommend them. It was done quickly and no hassle. Awesome to deal with.
Reviewed March 8, 2019
I was looking for loan options to consolidate 20k in credit card debt. Sandra ** contacted me from Freedom Plus and was able to provide a loan very quickly with a 14% apr. The process was quick, I was approved within 1 hour. All of my information was able to be emailed, which made the process very easy. Within 10 days all of my credit cards have been paid in full and I'm on my way to freedom from debt. Thank you FreedomPlus!
Reviewed March 8, 2019
The service is exceptional and easy to navigate and understand. I would recommend to my friend, relative and family. I would rate this experience as 100% satisfying! I would definitely talk to a representative again because he/she is so nice and helpful and supportive.
Reviewed March 6, 2019
Acquiring a loan via FreedomPlus was the most pleasant, streamlined, fast experience I have ever had with regards to financial transactions. Literally, while the page was still spinning to submit my loan request, I got a call from a lender offering to help me. That was at 1pm. By 5pm that day I had my loan approved and completely processed. Absolutely amazing.
Reviewed March 6, 2019
This company is the REAL DEAL please believe! I contacted FreedomPlus on Sunday 3-3-2019, and spoke with (NIC **). It was around 5:30pm, and they close at 6:00pm. I was shocked they were even open on a Sunday, and I gave him all of my information to send it to the underwriting team. He told me the documents that, I needed to send which was my (last paycheck stub, a voided check, and a copy of my license). They also only pull 1 credit bureau to see if you are approved which is EXPERIAN. He told me he would call me in the morning to proceed with processing my loan since they were about to close. Well Nic called me around 9:30pm, and told me he received all of my documents the night before. He said I was approved for the 20,000, and the interest rate would be 16.99%.
That was really high being that my credit score is a 751 FICO score with Experian, but after he explained everything. I accepted the loan, because I'm paying it off in 3 years which will only have a little over $5,000 interest on a 20,000 loan. He told me I could've gotten a lower interest rate and more money if I had a co-signer, or was affiliated with certain companies. I still wasn't too happy about the interest rate, because it is extremely high. Nevertheless, they approved me in less than 30 minutes, and I was so happy about being approved. Now they do have a daily interest rate, and it will total your annual interest rate. So you will be able to calculate just how much you will be looking to pay back towards the principal.
I got approved on 3-4-2019, and signed all of my documents. I received a email for my (WELCOME CALL), and spoke with (TERRENCE IN ARIZONA) on 3-5-3019 who was a sweetheart! He told me that my loan was funded and it will post to my checking account direct deposit in 2-3- days. Well today is 3-6-2019, and my funds have posted early this morning which was in (24 hours)! I am beyond happy, and love the fact that my money was deposited SUPER EARLY! Now I spoke with Terrence who went over everything with me regarding my loan again. He answered all of my questions, and was so courteous, polite, professional, and down to earth! I even called back later yesterday evening, and had more questions.
I like the fact when you call their customer service number they pick up IMMEDIATELY, and are sooo nice! They also let me know if I want to take my loan off (AUTO PAY) to call them (2) days in advance to my (DUE DATE). Also, if I pay my account online it will take (3 BUSINESS DAYS) to process and post being that they are not a bank. I can also pay over the phone, and if I do it will take (2 BUSINESS DAYS) to post. So if anyone is on auto pay please know it take 2 full business days before your due date to take you off auto pay. I'm a very thorough person, and I also overthink everything lol. I always over analyze everything, and will go over the same thing a million times. So I had a trillion questions, and everyone at FreedomPlus answered me, and took great care of me. I hope one day they will implement lower interest rates which will bring them even more business!
When I pay this loan off I'll be getting another loan with them to put down on my home! YAAAYYY! Plus, this loan is going to help boost my credit score even more with me having another installment loan. So if you are looking for a loan, and have good credit with the necessary documents to send them. You will be approved asap! AGAIN! Their interest rates are high, but you can't beat getting a large loan super fast, and with different options to pay like FreedomPlus. My loan specialist Nic ** also answer the phone as soon as I call him if I ever have questions. That is a huge plus for me, and he also is very helpful and professional. EVERYONE PLEASE CHOOSE FREEDOMPLUS! I PROMISE YOU WILL NOT BE DISAPPOINTED, BECAUSE THIS COMPANY DELIVERS!!! :)
Reviewed March 4, 2019
Everyone was so helpful and answered every question. All staff was friendly and kept us informed every step of the way. No surprises. I would recommend this company over any other, no question about it. *************** Perfect. Great rates. Fast decisions and fast funds delivered.
Reviewed March 4, 2019
Brett ** wa's my loan officer. He was courteous, knowledgeable, professional. The loan process itself was very easy and fast. The terms is a reason I give 5 stars, I think based on my credit and my partner's credit we should have got around 10 to 12% instead of 15, but considering it was unsecured money and we needed it fairly quickly not is how capitalism works and I support capitalism.
Reviewed Feb. 28, 2019
Anthony was absolutely fantastic. He led me thru the entire loan process expertly. He answered every question that I had. Everytime I thought of anything else all I had to do was call him up. I have never experienced such a fluid and easy process. Thanks a bunch Anthony!!
Reviewed Feb. 23, 2019
I decided to check into their loan offer they sent to me, pre-approved, to see if I could better the interest rate on a loan I have with another company. After speaking with them on a Friday afternoon, the rep in Phoenix told me he would call me back in 20 or so minutes, after their underwriter reviewed my credit and then he could give me the loan details they could offer, I said, "Great." I never received a phone call back, the only other communication I received was on the following Tuesday, saying, "Let's go forward, just provide one of these documents requested and the loan would automatically start," he also asked me to call him direct. I called, it went straight to voicemail, I returned his email stating that, "You have not provided me any information about the loan details." I haven't heard a word since then. My credit score is 723, so I am not a high risk of default type.
Reviewed Feb. 21, 2019
An agent named Shelby called me as soon as I entered my information online. Mind you, he called at 6pm while I was about to sit down to dinner with my family. He asked a few questions, seemed nice enough. Until... I asked if this credit inquiry would affect my credit. He said it would be a hard inquiry and I said I would rather not do the application at this time. He hung up on me. Very unprofessional. Thank you Shelby for making my decision to decline doing business with FreedomPlus extremely easy.
Reviewed Feb. 20, 2019
My call was handled professionally and my situation was resolved. I have joined up with your company and now I'm excited to get my debts paid. Thank you for making it possible for me. More people should take a look at the program to see how it can help them especially if they have any debt.
Reviewed Feb. 19, 2019
The loan process, from start to finish, went very smoothly. Steven **, my loan processor, was very professional and courteous and he guided me through the entire process with ease. After completing the initial application, it took less than two days two day until my loan was funded. I would highly recommend FreedomPlus to anyone needing financial assistance.
Reviewed Feb. 19, 2019
Very easy application process with excellent customer service. Would recommend to anyone looking to consolidate debt into one easy monthly payment at a fixed rate. Nathan was very helpful through the process and quick to resolve any concerns we had about our application.
Reviewed Feb. 15, 2019
FreedomPlus is a very efficient and professional company. It was the quickest loan process I have ever experienced. My loan was improved in a matter of hours. It was impressive. The agent (Brandon **) who handled my loan was excellent and his work was outstanding! So polite and knowledgeable. He went above and beyond to make sure I understood exactly what was happening at every step of the process. I was very satisfied with the quality of his work. I actually was blown away and it was way more than I expected. Speaking with the customer service team provided me with even more relevant information. I am very grateful and appreciative to FreedomPlus for all they did for me and would definitely use them again and would recommend their services to anyone who needs help with debt. Thank you so much!
Reviewed Feb. 15, 2019
Return of funds A lack of a 72 hour period for recession of the decision on the loan is an unfair business practice. I believe adding this measure would help drive more business. I am an extremely qualified buyer (FICO 830) and was treated with a rate of 27% APR and wasn't even close to your competitors which came in at appx 8%-10%. I'll pay off the loan in entirety within one week and find ways to write to your state senator to document the unfair business practices performed by your company along with reporting you to the BBB and other platforms alike. As disabled veteran, I also plan to encourage other disabled and non-disabled veterans to NOT use your company, ever! I'll make this a common practice on a weekly basis. It's unfortunate we couldn't come to terms over a measly $1,900. Expect to lose 100X more as a result of this decision.
Reviewed Feb. 13, 2019
Miriam ** was my loan officer. I am fortunate to have her processing my loan. She was very professional, a good communicator, and kept me informed on every step to loan approval. It is obvious to me, she is also has very experienced because she knew the answer to all of my questions.
Reviewed Feb. 12, 2019
Keith who was our contact was easy to talk to and deal with. Our loan was approved in 2 days, debts were paid off 11 days after loan approved. As long as you have the right documents, and income, the loan is approved fast.
Reviewed Feb. 8, 2019
They dangle great deals expecting perfection which my wife and I have. However, due to a few extra credit inquiries (from buying a house and two cheaper cars recently) they declined any offer that has good interest rates and offered a joke of a rate. The employees were awesome and nice however the underwriters are morons. Steer clear - god forbid you get another credit inquiry. They treat it like you're high risk even with a 780 credit score.
Reviewed Feb. 6, 2019
Very easy process. Raymond was the best to work with! Completed process in one day. I would recommend highly to anyone needing funds quick and easy. Raymond was very helpful and made it easy and he was very enjoyable to work with.
Reviewed Feb. 5, 2019
Working in multiple fix-n-flips at the same time left us in a bit of a cash crunch. 4 phone conversations, a few questions, a couple of emails and BOOM!! I had $16,005 in the bank. The whole thing took maybe 6 days?? I don't remember exactly; what I do know is they sure came through!!
Reviewed Feb. 4, 2019
I saw a lending tree commercial on TV so I thought "hmm its worth a shot". So I filled out the info on the website and it wasn't but a few minutes before I was contacted by Freedom plus. They gave me the loan with little to no effort on my part with a great interest rate.
Reviewed Feb. 4, 2019
We have had two loans with this company. Both times the application process was hassle free and the loan was quick to go into our account. The loan employees were friendly and knowledgeable. I would highly recommend this company and we were pretty happy with the experience.
Reviewed Feb. 2, 2019
Fast and to the point. They understand the process and how to explain all the needs for the customer and why you get charged a loan fee and that type of thing. All the loan officers were nice. Took time with each detail.
Reviewed Jan. 31, 2019
I never like getting loans but Amanda made it almost painless. She was precise and to the point. She was very professional and a pleasure to work with. The funds was in my account in 2 days after signing all the documents. Really fast. Thanks Amanda.
Reviewed Jan. 30, 2019
I would like to say that I am very happy and blessed that my husband and I was able FreedomPlus! I would highly recommend the company. Every customer service representatives I spoke with was professional, kind and informative! My very first customer service representative was Nic **. During the call my cellphone lost service for hours due to a cellphone tower disruption. He advised via email that he tried calling me back several times to no avail and provided his information so we can continue where we left off and I’m so happy he did. I was very discouraged at the beginning because I had tried several personal loan companies before so I assumed I wouldn’t be approved with FreedomPlus based off my previous experience. Nic advised that he would first perform a soft credit check then move forward if all went well. To my surprise, we were approved! I was so happy it is truly a blessing!
We have been 35K in credit card debt for several years now not due to irresponsible spending just life situations. At the time it was a blessing being able to use the credit cards for food and bills when we didn’t have much but it was unfortunate that we were trapped with the compounding interest that left us pretty much stuck. I know besides my credit card utilization I have exceptional credit never missed or been late on a payment in 15 years but I’m a stay at home mother and my husband brings in the income. Many personal loan companies required I have individual income to even be considered. I know FreedomPlus didn’t have to approve us it’s definitely a risk they take with anyone they provide a unsecure personal loan too so I’m thankful they were understanding of our situation.
I also want to add the process for everything was extremely fast my credit cards were paid off in a week! Thank you so much for everything. We extremely satisfied customers. P.S. I want to tell everyone this company is legit. I’m aware because like myself I was suspicious at first. Wasn’t sure if it was scam or not. I researched and checked the Facebook page prior to and many other will agree having amazing experiences.
Reviewed Jan. 30, 2019
Thank you FreedomPlus for approving my application for my personal loan. I was very impressed by the customer service (Anthony) and also by the promptness by which the application was reviewed and approved. Everything that I reviewed online appears to be meeting my expectations. Although I just received the funds and haven't made a payment yet, I expect that the process will run as smoothly as it did during the application process. I look forward to paying this loan off and possibly doing business with Freedom Plus again. I would definitely recommend to friends and family. Thanks again!!
Reviewed Jan. 17, 2019
Usually, when you call a support line, you wait on hold... and wait and wait more. With FreedomPlus, I am connected to support ASAP and they are able to give me the help I need in minutes. Very happy with the support provided thus far!!
Reviewed Jan. 14, 2019
I really appreciate the professionalism involved in getting my loan application approved and the courtesy received during the total process. I will refer family and friends to your organization. I will definitely contact you again when I need to consolidate my credit cards to lower my interest.
Reviewed Jan. 8, 2019
This guy who says he was a loan officer from FreedomPlus refuses to put in writing what he is requiring for any loan request and he also refuses to state what is required for the loan. Instead all he states is that he can only discuss with me verbally anything related to the loan. What a scam. If they won't put anything in writing then you should never deal with any lender that will only do things verbally.
Reviewed Dec. 31, 2018
Experience was fast, easy. They were very helpful with getting a loan to pay my credit cards off to get a better rate. Would recommend to anyone looking to get out of your high interest rate credit cards. The loan funds really quickly. Didn't have to wait too long to get the money in my account. Great place to work with. Would go through this bank again.
Reviewed Dec. 21, 2018
Experience has been poor, the funds have not been dispersed when I was told and I am extremely unhappy with these people. They will not return my email inquiries and want me to keep calling them. I would much rather email for answers to my questions.
Reviewed Dec. 20, 2018
The loan officer that helped me was very honest and wanted to make sure my financial needs were met. I really appreciate how caring he was and tried to match me up with the best loan that suited my current situation. Thanks Kelley!
Reviewed Dec. 20, 2018
I was paying off my loan 3 years early. Made a $19k pymt on 12/15 in addition to my monthly auto withdraw of $521 on 12/16. Should have had $140 in overpayment but instead charged me $15 for a NSF because I made a typo in my acct #. They were very unforgiving and refused to credit me back that $15. Poor customer service.
Reviewed Dec. 19, 2018
I received a loan offer from FreedomPlus. Their affiliate Lending Tree sent me an offer to lower my payment of a previous personal loan which was much higher. Freedom Plus was a blessing. They lowered my interest and dropped my monthly payment by more than half of what I was paying. It was better than what I was quoted or expected. My contact was Jason **. Awesome person... He helped me and my wife with all the details and we are extremely grateful. They are trustworthy, Amen! Merry Christmas and a prosperous New Year to the Lending Tree Family's for reaching out to us and for the Freedom Plus Family's for promising what they said they would do. If you are reading my comments. I strongly suggest that you too give them a call.
Reviewed Dec. 15, 2018
Super easy, friendly, and on point. Fast process, and no runaround or hassles. I had other personal loans in the past that were complete hassles from start to finish and had crazy high interest rates but, not with these guys.
Reviewed Dec. 6, 2018
Everything done online. Great customer service. Loaned me money when no other company would. Great!!! Anyone with less than great credit score should contact Freedom Plus. Cash was in my account the next day. Terms and conditions made the loan within my budget.
Reviewed Dec. 6, 2018
A couple months ago, I consolidated my debt into a Freedom Plus loan. I was very pleased by the customer service. By their professionalism and promptness. We were able to complete the loan application process in a couple of days. Thanks.
Reviewed Dec. 4, 2018
My experience with FREEDOM PLUS was VERY POSITIVE. A friendly person to communicate with and the service was fast. Within a few days, the loan was received and completed. I recommend FREEDOM PLUS highly. THANK YOU FREEDOM PLUS. I RECOMMEND all who need a loan to submit to FREEDOM PLUS.
Reviewed Nov. 30, 2018
Thought it was too good to be true. I tried to go through my local credit union and was denied. I applied online and was approved in minutes and received funds the next day. I would recommend absolutely. The loan representative was very kind and helpful.
Reviewed Nov. 29, 2018
My experience was great my loan officer was top of the line. He was very knowledgeable and friendly. He really cared about helping me. I felt he went the extra steps to make me feel good about getting the loan. I would recommend to my friends.
Reviewed Nov. 27, 2018
When applying for the loan FreedomPlus was nice and very happy to assist me in getting my application through and approved in a timely manner and the money in my account very quickly. The process was quick and easy and I appreciate everything that they did.
Reviewed Nov. 16, 2018
Serena ** is the WORST Loan Officer ever. She is completely inept. You said you were going to call me TODAY with an answer regarding the docs I was supposed to have received 2 days ago after I was approved. I'm confused because it makes absolutely no sense that you are NOT communicating with me in a timely and professional manner. I'm in the dark here and you're not letting me know what's going on with my submission. Why on Earth would you do that Serena??? It's extremely irritating to be waiting around day after day with nothing from you. I've waiting all day for the call you said you would make to me TODAY. It's now 6 pm Arizona time. Are you still even in the office? Or did you leave for the day and just decide not to call me before exiting the building... AGAIN???
Why are you not calling me back like you said you would? Honestly, what's wrong with you? I'm completely baffled by your inability to simply reach out each day to provide me with a simple update. Now I'm just pissed. Pissed that you would treat a client this way after you've collected all their vital information and documents, tell them they're approved and then just blow them off day after day and blatantly lie about calling back. What's wrong with you? I'm absolutely livid that you aren't mature and professional enough to handle my file like a real loan officer. Tomorrow I'll be reaching out to your company if I don't hear from you first thing in the morning and it will be a very unpleasant call to as many of your superiors as I can reach. I will file multiple complaints and of course I will terminate my submission.
Reviewed Nov. 13, 2018
I was very pleased with the ease of the inquiry and speediness of the whole process. I would recommend this service to others for sure. All of the representatives that called were very respectful, thoughtful about my privacy and always polite. I look forward to a long relationship.
Reviewed Nov. 10, 2018
I agreed to all terms of the loan that I e-signed onto. But I was not given the verbal agreement with Jeff **. He wants to make it seem that I misunderstood the date the loan was to start. Not true. I was aware that the FreedomPlus loan started Dec. 16th. He assured me that the loan would finance by Fri., Nov. 2nd (my birthday). If it would have been true I would not have to make the loan payment with One Main therefore, I would have had a great birthday! Needless to say, that payment was taken out of my account and then I had late payments on other bills I would have been able to pay.
Reviewed Nov. 7, 2018
My loan office Patrick, was amazing and very patient. He provided all the information I needed to make an informed decision and choose what was best for me, in my opinion he went that extra mile to accommodate me. I am very pleased with my service from FreedomPlus.
Reviewed Nov. 7, 2018
To say there has been a lack of customer service would be an understatement. I applied for the loan on October 30th. I finally get the cash portion on Friday the 3rd. Today is Wednesday the 7th and my cards still have not been paid off. I have call Nicholas ** at least 5 time and emailed at least 5 times and no response!! I just would like some reassurance that it will be paid and when. Terrible customer service experience.
Reviewed Nov. 6, 2018
"Sam" ** was extremely helpful and patient in helping me through the steps to get what we could to further help me on my journey to improve my credit score. Although there were obstacles because my credit score was not as desirable as most would like, I truly think that he believed I was trying to take the steps in the direction to get my credit score up, and did what he could to help me achieve that. He was extremely knowledgable about questions I had, and gave me good advice for my future credit status. I was able to complete all the information through my phone, and he even taught me things I didn't even know my smart phone could do. He spent a lot of the day on the phone with me, and answered every time I called, which I find very scarce nowadays. Very good experience! I hope he is still there when we re evaluate things in about 6 months!
Reviewed Nov. 6, 2018
This was an awesome experience that has literally helped me with so much stress! I’m now able to consolidate my debt with one monthly payment! Nic was amazing to work with and was able to get us approved within hours! I’m so glad I called; It was definitely worth it! The process was so easy and my questions were answered!
Reviewed Oct. 27, 2018
Was a quick and painless process that literally only took 30 minutes of my time to apply and get approval for my loan. The funds were in my account within five days of approval. I will be using FreedomPlus in the future for certain. Thanks!!
Reviewed Oct. 22, 2018
Highly recommend Freedom Plus and will suggest for anyone that's looking to consolidate. Robert ** was so easy to work with and was able to help with every question I had. He made the experience very easy and stress-free. He was very knowledgeable and understanding of my situation.
Reviewed Oct. 22, 2018
Rebekah was very well informed and very knowledgeable and extremely polite and spoke very intelligently and yet kept everything simple to understand. The whole experience was best I have ever had. I would highly recommend anyone to come to your company for help with financial issues. You don't berate people for coming to you for help. Thank you.
Reviewed Oct. 13, 2018
Never had a loan take so long to process to my bank and to my creditors as with this company. Currently received payment to my checking but yet not to the accounts needed paid off, which have gained much in interest and at 8 days and counting since approved!!
Reviewed Oct. 11, 2018
Sean ** has outstanding customer service. Before making this big decision he gave me options and saved me money. I would recommend him and this company to my family and friends for sure. The process was simple and not once did I feel confused about it. Thank you!!
Reviewed Oct. 9, 2018
The loan process was great, and the service worker made sure only the accounts I show to payoff was listed or the payoff was within a certain payment, and rate I could afford... the amount of time it took to receive the loan was little longer than expected, but it was a holiday that was was between payoffs, so they was a little more time spent getting the accounts paid.
Reviewed Oct. 2, 2018
The only question why one credit card was handled and TD bank is still outstanding. Otherwise I am very pleased with your service. Also look forward to recommend to others. Your service was extremely good and I don't know what else to say. Thank you.
Reviewed Sept. 29, 2018
Good Morning, I would like to say that I really had a good experience with your company regarding a Debt Consolidation Loan. Your representative, Monica **, made me really feel at ease. She was truly a people person, I have prayed to my Lord regarding a loan and I just waited for a door to open, if it was his will for him to try. Then about 1 month pass, a door did open, I received an email and I felt within my spirit, this was ok. So I put in the information and waited. Then I received a call and it was something about the voice that made me want to return her call. She was very patient and explain everything completely and I just felt at eased. Thank you and God Bless You All.
Reviewed Sept. 27, 2018
They give a whole Bunch of fake information. Brittney ** contacted me and gave me false information and now I can’t even get in contact with her or refuses to return any of my phone calls. All they will do give you a fake news.
Reviewed Sept. 19, 2018
Francis helped me from beginning to end with the utmost professionalism. He walked me through all the paperwork, the signing procedures and worked to get me the best terms for the money I was borrowing. I would do business with him in the future as he made me feel as though he was interested in protecting my interest as well as your company's.
Reviewed Sept. 11, 2018
We received a quick response to our loan request and were able to get what we needed! Submitting our supporting documentation was very easy. We loved the electronic loan agreement. Overall, it was a very easy, quick and great loan experience.
Reviewed Aug. 29, 2018
Easy process. Jihan was the person who helped me with my loan and was so informative and knowledgeable. Anytime something changed, he would call with an update. He kept me in the loop the entire time and made the process go smoothly. I received my loan in about a week. Definitely recommend FreedomPlus.
Reviewed Aug. 27, 2018
Michael ** was great with whom to work. Very efficient and informative. He followed up on every step of the process from start to finish. I was really impressed. Would recommend Michael and Freedom Plus to everyone in need of a loan to pay off debts at an interest rate lower than can be had anywhere else.
Reviewed Aug. 21, 2018
So far so good. Just trying to set up auto payment with my bank. Still waiting to see the results of the accounts have been paid off. I am trying to get this paid down at an accelerated pace. Will reserve all of my options.
Reviewed Aug. 17, 2018
I was completely impressed with the professionalism, quickness, friendliness and overall experience I had with FreedomPlus. Everything was taken care of within hours. Now I get to take advantage of my savings per month. I need to be I will use this company again and highly recommend to all my friends. Thank you.
Reviewed Aug. 14, 2018
Agent was friendly, courteous, thorough. She walked us through the entire process. Interest rates are very low and helped us pay off our credit cards and savings us thousands of dollars in interest and years of payments. Within 36 months we will be debt free.
Reviewed Aug. 14, 2018
The guy work with was a very nice guy and very helpful. He was prompt on returning my calls and made my experience easy to understand what was going on. It was a quick payout on the loan. It was overall a great experience.
Reviewed Aug. 13, 2018
Pct. (5) Star company. Rebekah very fast and accurate with all decisions and funding. True professional she is and I truly say I appreciate FreedomPlus for their assistance. I recommend all who looking for freedom out of debt. I say thank you so much to this wonderful company and also Rebekah.
Reviewed Aug. 10, 2018
FreedomPlus approved my loan just when I needed it the most when all others failed me. Fast and easy application. I was on the verge of falling and no way of getting up financially. Adam ** assisted me on getting my loan and he was friendly and helpful. Thank you for helping me on my hardest time.
Reviewed Aug. 8, 2018
The application process was efficient and the staff friendly and helpful. Funding occurred reasonable quick depending on what was being paid off in consolidation... but otherwise a very pleasant experience. Email and phone calls kept me updated throughout the whole process in a timely fashion.
Reviewed Aug. 7, 2018
During our application for a Debt Consolidation loan, we worked with Steve **. We found him to be very knowledgeable, professional and a pleasure to work with. He is a valuable asset to your company. We would highly recommend FreedomPlus and Steve ** to others seeking your services.
Reviewed Aug. 2, 2018
I received a consolidation loan and the customer service that was granted to me was nothing less than spectacular. The agent that helped me personally was very knowledgeable and has answered all of my questions honestly and fairly. I fully recommend Freedom to everyone.
Reviewed July 31, 2018
I dealt with Candice ** who I thought was wonderful and a huge help and very good at her job. Very sweet and kind. The only complaint I’d have is trying to contact her twice after and neither time did I get an answer.
Reviewed July 18, 2018
The customer service representatives are very nice, friendly and patient. They helped us step by step, and helped us to understand what was going on with our loan. I am glad to be doing business with Freedom plus. Thank you.
Reviewed June 28, 2018
Watch out people. It might be a scam. They took all my information, did a personal interview, I emailed all my documents including voided check, then I never heard from them anymore. I called and email several times to see why they are not responding to me, but no one answers me back. I am reporting them to Consumer Financial Protection Bureau. Please be careful dealing with these people.
Reviewed June 27, 2018
Kelly ** was the best person I have ever worked with on anything. He showed me every step and made me feel he really cared. I would definitely recommend everyone I know who are interested in a loan to call Kelly.
Reviewed June 23, 2018
Had a great experience. Would recommend this company to anyone. The loan was completed and approved the same day (I was refinancing a loan). The original loan did take about 3 days. Brittney was a great help, she kept me informed with what was going on.
Reviewed June 19, 2018
My rep was super nice and I never felt pressured. Great customer service skills. He was about to leave for the day, and even though he didn’t have a status, he called to let me know he was leaving and would call me back next business day.
Reviewed June 15, 2018
I will gladly use FreedomPlus Loans again. Our customer service representative, Dajuan, was a pleasure to work with! He made the process streamlined, with all paperwork completed electronically. He was informative, thorough and helpful.
Reviewed June 8, 2018
Loan consultant (Robert) was very helpful and 100% accurate from start to finish. A fast turnaround from application to funding. I am looking forward to being out of debt within a shorter period of time and no longer being a subprime borrower.
Reviewed June 2, 2018
I was so pleased with how efficiently my refinance loan went through. The agent was Great and was very professional. I was pleased with the knowledge and the willingness of the agent to make my refinance experience a good one. I'm happy that this experience was a positive one!
Reviewed May 30, 2018
Fast, easy, clear expectations, explained flawlessly, honest assessment of my current situation... I could not be more pleased with my experience. Being vulnerable, and a bit gun shy about consolidation promises made by companies in the past, I was glad that Michael was honest with me throughout the process. He told me the truth... not just what I wanted to hear. He gave me options, and allowed me to be completely comfortable with my decision before making it. GREAT job all around. I like being rewarded for auto pay, and several other optional choices.
Reviewed May 25, 2018
This was my first experience with FreedomPlus. I could not be more pleased with the professional, polished, and informative staff that I dealt with. They were absolutely on point in helping me achieve my financial goals, and they seemed just as delighted in helping me as I was in receiving their help!
Reviewed May 24, 2018
I had a wonderful experience with Freedom. Erica ** was a pleasure to work with. She was professional, courteous and kept me well informed. I appreciated her willingness to answer all my questions and lead me through the loan process. Based on my experience I would gladly recommend Freedom to others.
