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Achieve Personal Loans Reviews

Formerly FreedomPlus

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About Achieve Personal Loans

Achieve creates a unique lending experience by providing you with a personal consultation where you can discuss your financial goals and needs with a loan consultant over the phone. Through its simple yet sophisticated application and vetting process, Achieve offers a custom rate based on your job profile, payment history, and several other factors—not just your credit score. You could even qualify for exclusive rate discounts from Achieve just for applying with a co-borrower, using your loan to pay off debt, or having retirement assets. Achieve also offers home loans and debt relief options through Freedom Debt Relief.

Pros
  • Work with a certified loan professional
  • Easy online application & approval
  • Get funds in less than 48 hours
Cons
  • Loans not available in all states

Achieve Personal Loans Reviews

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    How do I know I can trust these reviews about Achieve Personal Loans?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 6 Reviews 635 - 835
    Verified purchase
    Punctuality & SpeedLoan ProcessTransparency

    Reviewed April 20, 2018

    Everything was fast and efficient and very helpful! Everything was explained clearly and well! Appreciated the effort for finding us the best fit loan for my account!! Also the availability to send paperwork via email and sign electronically!!! We just loved the convenience of not having to go to a bank. We are just too busy with work and our kids!!

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    Verified purchase
    Rates

    Reviewed April 20, 2018

    I will definitely recommend FreedomPlus for a friend and family because they constantly follow up with you and make you choose your own payment date.

    FreedomPlus loan interest rates is very low and make every necessary payment on your behalf.

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    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed April 19, 2018

    Before getting in contact with FreedomPlus I was very skeptical and very uncertain of consolidating my debts. I heard many negative comments about people experiences with other consolidating companies and of course I was also very nervous about doing such important and personal matter online. From the moment I was contacted after my initial inquiry, everything was clearly explained to me. The process was much easier than I expected and when in doubt I was helped by the representative by guiding me and answering all my questions. It took less than a week and I never felt pressure or stressed about it. The signing of the contract was very easy with the online Docusign. I got a good interest rate for the length of the contract and I was very happy as well with Ms. Erika **, loan agent, whom was very professional and caring.

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    Verified purchase
    Staff

    Reviewed April 19, 2018

    Very professional and knowledgeable. Made it easy to do business! From start to finish in one business day. Would recommend to others. Most all of the other places we looked into were very difficult to work with and not willing to extend the same courtesy we had with Sal at FreedomPlus. We are happy with our choice.

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    Verified purchase
    Customer ServiceLoan ProcessTransparency

    Reviewed April 19, 2018

    Excellent service, FreedomPlus was on top of the situation for the beginning, and they funded my loan request with now issues. Communication was transparent. It was a good experience! The problem I experienced was with Mastercard; Because my account was hacked, but FreedomPlus was not at fault, I do believe!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed April 19, 2018

    Process went smoothly. Consistent communication throughout the process. Good follow up as well. Easy and complete, now my relocation should progress smoothly with few issues. Thanks for making this process quick and painless!! This was so simple to do and staff was available to help and answer questions. They were also responsive.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 19, 2018

    The loan officer James make it fun. The process was simple and easy. Everyone I talked to from FreedomPlus was super polite. I highly recommend FreedomPlus. I have never got a loan this quickly. Just get you paperwork handy and apply. It's that simple...

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 19, 2018

    My Loan experience was great. Vector was very knowledgeable and personable. Thanks again for helping us achieve this loan. We are very grateful and plan to tell our family and friends about FreedomPlus. Customer service was even nice, very helpful, and personable. I actually felt like they wanted me to get this loan and I appreciate that. Thanks again.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 19, 2018

    Very helpful and professional. Even though it was over the phone I felt very comfortable. The quickness was amazing. We were helped to get out of a high interest loan which we had to get at the time because of the urgent need. Thank you so very much.

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    Verified purchase
    Customer ServiceRates

    Reviewed April 18, 2018

    They tell you everything up and detailed. I would recommend them to anyone. If you have any questions to ask them, they will answer them all. Their interest rates ranks will sum of the best of them. They are highly recommended.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 18, 2018

    FreedomPlus loans are handled quickly and respectfully. My loan consultant helped me by answering all my questions and making sure to stay in contact with me. The loan was processed and funded quickly. I would definitely apply for a loan in the future if needed.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 18, 2018

    I was very please with start to finish. Loan officer was friendly and any questions I had was answered. The completion of the loan took only a few days. I would highly recommend any one looking for a loan. Thank you very much for your fast service.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 18, 2018

    My experience with FreedomPlus was good. The customer service was great & I understood each & every step of the process with the help of my customer representative. Calls, follow-ups were made during the process of my loan & I am very satisfied.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed April 18, 2018

    FreedomPlus contacted us promptly about our loan request by phone. We were able to complete all the required paperwork online, and had our money in the account in a week. Very easy to work with, answered all our questions promptly, returned calls promptly. Got us a good interest rate.

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    Verified purchase
    StaffLoan Process

    Reviewed April 18, 2018

    After submitting our loan request on Lending Tree we chose FreedomPlus as the provider of our loan. Jamie ** the loan specialist with FreedomPlus handled the process and did an outstanding job! The whole process was simple and easy and I would highly recommend Freedom Plus and Ms. **...

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 14, 2018

    The representative helping me was so courteous and efficient. From application to funding only took two days and saved us roughly $300 a month consolidating our credit cards into a fixed interest loan. Will continue to suggest to friends and family!

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 14, 2018

    My sweetheart and I appreciated our representative, Clint **, and his kind and thorough handling of our needs! The process was quick and painless. :-) We should have done this a long time ago so we could have saved more money from the high interests from our credit card. Looking forward to being debt free! Thank you!

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 12, 2018

    Had a good experience. Our loan went through quickly. Would recommend to friends. The loan representative was professional and friendly. Things went well. The waiting process wasn't bad at all either. I'd do it again.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed April 12, 2018

    Everyone was super helpful and friendly. Even when there was a delay with paperwork, everyone was very accommodating. Contacting anyone for help was easy through phone or email. My loan was delivered electronically and extremely fast. I feel a huge weight lifted off of my shoulders. The online portal is easy to navigate and I’m happy there is no penalty for paying off early.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 12, 2018

    I prefer to conduct business through e-mail and my agent Jason did a very good job at letting me know what documents he needed from me. Helpful service. Very friendly and professional customer service. It did take about 7 business days for my credit cards to be paid off but that's usually the norm.

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    Verified purchase
    Loan Process

    Reviewed April 11, 2018

    It was a pleasure working with FreedomPlus to acquire a loan. I would definitely recommend a friend. Consolidating my loans paying off my all my credit cards now. I have just one bill a month. I'm looking forward to working with FreedomPlus in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 9, 2018

    I received Fast and dependable service. Staff were Friendly and very helpful. All of our questions were answered fully and done so professionally. We would definitely recommend your services to our friends and family.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed April 9, 2018

    The representative was very helpful and caring. Took time to Explained process clearly. Answered all questions. Returned calls promptly. Will recommend services. The process was made simple and easy. FreedomPlus took care of everything without us worrying about anything.

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    Verified purchase
    StaffLoan Process

    Reviewed April 9, 2018

    I have been trying to consolidate credit card debt for about 6 months now. I just happened to return a call and Brittney answered. She is the sweetest person and I'm so happy I got to work with her for the loan. Thank you for going above and beyond to help me out!

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 7, 2018

    It was an amazing experience. Staff was friendly and helped me find the right loan for me. Easy to use and very simple. Would recommend to family and friends. Thanks for helping me with the process. It was also a quick and streamed line process.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 7, 2018

    The consolidation loan was fast, quick and designed to meet my needs. Sal was wonderful in explaining the process and keeping me updated with the status. Excellent company to work with so far. I would recommend this company to others.

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    Verified purchase
    Staff

    Reviewed April 7, 2018

    You are at the top of your field. We are very thankful that you have people with this company who are as easy to talk to and care about the needs of their clients. God bless all of you at FreedomPlus.

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    Verified purchase
    StaffLoan Process

    Reviewed April 7, 2018

    My loan application was very efficient professional and the representative who assisted was very helpful. Over all I'm pleased with the service provided. I would use Freedom Plus for future loan needs. I would also recommend this company to others. Very pleased with service.

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    Verified purchase
    Loan ProcessRates

    Reviewed April 6, 2018

    My wife and I were looking to pay off a few high interest credit cards and so we applied through Lending Tree and were immediately in touch with FreedomPlus Loans, who I might add were very professional and courteous and straight to the business at hand. The process was so incredibly easy that my wife and I asked the Loan Officer; "Is that it?" We got the loan after a few short phone calls.

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    Verified purchase
    StaffLoan Process

    Reviewed April 6, 2018

    From the time we spoke with Brett ** to the acceptance and completion of our loan application, everything went exactly as promised. We've enjoyed speaking with various employees during our journey so far and I have to say that's it's truly refreshing to speak with people who "get it." We're glad we found FreedomPlus and look forward to a long association.

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    Verified purchase
    Loan ProcessRates

    Reviewed April 6, 2018

    Advertised an interest rate of 4.99 and received more than double that. Left me feeling disappointed. Beside that I'm glad I got the loan, I can compensate for the high interest rate by paying it off early as there is no pre payment penalty. Once the loan went through Freedom loans followed up with funds in a timely manner and were very professional.

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    Verified purchase
    StaffLoan Process

    Reviewed April 4, 2018

    I'm happy because you trust me for loan your money. Like working with you and you friendly. The best company. I love that I'm not see you at face but I hope you can help me and now my dream is come true. Now I'm happy for pay off my bill. Thank you so much.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 4, 2018

    Working with FreedomPlus has been quick and easy. The professionalism and knowledge I received was outstanding. I would recommend anyone who's looking for a consolidated loan to use Freedom Financial. We will continue looking to Freedom Financial if we find ourselves in need again.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 4, 2018

    Absolutely fantastic and fast transaction. Courteous service, good follow-through, very very happy. Will be happy to recommend you to family, friends... Service was exceptional and super fast and easy!! Hands down. The easiest loan that I have ever received. Thank you very much. Look forward to doing business with you in the future.

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    Verified purchase
    Staff

    Reviewed April 3, 2018

    Our Loan Consultant was very nice, friendly and knowledgeable and very patient and helpful. We recommended him to family members who were happy because he gave them the same service he gave us. He helped us with filling up the application form that we did not understand.

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    Verified purchase
    Punctuality & SpeedLoan ProcessTransparency

    Reviewed April 3, 2018

    Dealing with FreedomPlus was a pleasure, they helped me get a loan to pay off CC debt. It was an easy, quick process with no hassles. They were very nice and explained the process in full, no hidden surprises at all. I highly recommend this company, you will be very happy you went to them.

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    Verified purchase
    Staff

    Reviewed April 3, 2018

    Very professional and understanding. Did a wonderful job. Everything went well and I got the debt paid off. Thanks for your help and would definitely refer to friends and family. Thanks again for all your help and hard work. Have a great day.

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    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed April 1, 2018

    Cindy was great, easy to work with and the process was quick and easy. Interest was not as low as would have liked but went down 10 points, and 15 yrs sooner for only a slight increase in the monthly amount. Thanks.

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    Verified purchase
    Staff

    Reviewed March 31, 2018

    Thank you so much for giving me and my husband the ability to get out of debt. We worked with Salvatore ** and he was wonderful! I would highly recommend to others looking for a chance at financial freedom. Sal was informative, friendly, genuine, and seemed to really have a passion for his job. We appreciate the time and opportunity given to us, and look forward to being debt free shortly!

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed March 31, 2018

    My main experience was with Debora **, who was especially professional, friendly and helpful with my transaction. I was a bit upset with the extra charges added to my balance because instead of my balance remaining the same, it increased 5% so that I'm once again starting out with a higher balance. Other than that, I'm pleased with where we finally arrived at a much better interest rate.

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    Verified purchase
    Staff

    Reviewed March 31, 2018

    Brittany could not have been more helpful. My only complaint is that the funds have not been received by my creditors yet. Otherwise I would have rated the transaction as five star. Thank you Brittany!

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    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed March 30, 2018

    The representatives were very knowledgeable and answered all my questions. I did not wait long before a representative assisted me. The process of how my loan works was explained to me in details. The turn around time in which my loan was deposited was explained and happened just as the representative explained it.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    Got to the point and was approved within a day with good service from my representatives. She was clear English speaking and email me throughout the process. Nice job Loretta. Thanks for working with me even though I work night shift.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed March 29, 2018

    My husband and I had a great experience with this company. Very fast and friendly. No hassles or worries. We will definitely use this company in the future for any kind of loan needs we may have. Would highly recommend to friends and family.

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    Verified purchase
    Transparency

    Reviewed March 29, 2018

    I was hesitant at first, using an online service, but Tom was great to work with and explained everything so well! We are now on our way to a better credit score and more manageable monthly debt payments thanks to FreedomPlus! The future is looking brighter!

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    Verified purchase
    Customer ServiceLoan ProcessTransparency

    Reviewed March 28, 2018

    Overall I was very impressed FreedomPlus made the process simple and smooth, very organized. Great customer service and explained everything in a clear manner. I was very impressed that I received a phone call, and the personal attention, most other just hit me tons of emails. I feel great about the whole process and would do it all over again!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 28, 2018

    You guys were great in every way. Thank you so much. It was fast. Easy. The guy I worked with was great. Thanks and keep up the great work. I really needed the help so I can get my credit score back up. Thanks.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 28, 2018

    The associate was Fast, efficient and friendly. My loan was funded fast and easily. I liked I could do everything over the phone and with email. When we had a small issue, suggestions were given to fix it. I would recommend it to anyone.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed March 28, 2018

    They were very knowledgeable and easy to work with. The process was very quick. The loan officer I worked with was very friendly and honest. My accounts were paid off in less than a week and required very little on my part.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 28, 2018

    Everything went smoothly, I was able to provide documents with ease via email using Google drive. Questions and concerns answered when needed. Very easy to work with staff and very prompt with responses. Would recommend services to friends and family.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed March 28, 2018

    The experience was quick. The experience was smooth.The employees were helpful and friendly. The employees were efficient. Overall, the whole process was fast and completed in a timely manner. I would definitely refer this process to my friends and family.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed March 28, 2018

    I was unsure of what to expect but the experience from beginning to end was great. Customer service was very helpful and everything went along quickly and smoothly. I would definitely recommend this company to family and friends! I would use them again.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 28, 2018

    This was a great experience that was clear, concise, efficient and timely. The customer service was great and this has already in a matter of a month helped out my credit score immensely! I would most definitely recommend this lender to others!

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    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed March 27, 2018

    FreedomPlus did a great job working through the loan process with us. The staff was very easy to work with, very organized, and very clear about what they needed to process the loan. Their rates are also competitive, and have multiple options for various client needs. I would definitely work with FreedomPlus again!!!

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    Verified purchase
    StaffLoan Process

    Reviewed March 26, 2018

    The loan officer Mr. ** was very professional and helped make this loan easy to get. I would recommend FreedomPlus to my friends if they needed a loan. We are going to make the loan with direct debit from our checking account which makes it easier to pay.

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    Verified purchase
    Customer Service

    Reviewed March 26, 2018

    All seems to be well now that we are complete, but Don confused me all along the way. In the first place I told him I would need a cosigner and provided him with my father's email address and told him to reach out. Instead, he submitted my application and I was rejected. I emailed him twice and he would not respond to those emails. Then I called and he didn't seem to understand why I was confused. Then a lot more confusing back and forth where I had to repeatedly follow up and what Don needed versus what he asked for in emails was not always consistent. I was glad when it was over with.

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    Verified purchase
    Loan Process

    Reviewed March 24, 2018

    They were very helpful in getting me this loan, and getting my bills paid off and reducing them down to one. Because of them I don't have worry about what bills are due and when I should pay them without lowering my checking account. Or when the auto pay will kick in and is there enough in the account at any given time.

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    Verified purchase
    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 24, 2018

    First and foremost I must say It was a very smooth and quick process. Everyone I spoke with was very nice and professional. They clearly explained and went over everything to make sure it was all understood before we finalized it all.

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    Verified purchase
    Staff

    Reviewed March 24, 2018

    The person I dealt with was friendly and efficient. I did not have to wait long for an approval. I have one easy payment as opposed to 3 or more. I would recommend individuals who want to consolidate and keep things simple. Not a lot of hassle with paperwork.

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    Verified purchase
    Rates

    Reviewed March 23, 2018

    I am a senior who has allowed the overuse of credit cards get way out of control. Thanks to FreedomPlus allowing payments I can afford, and lower interest rate than my credit card. And balance will be paid OFF at end of loan.

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    Verified purchase

    Reviewed March 23, 2018

    Helped me understand a lot better about the monthly payments. And gave me suggestions as far as if one way didn't work. Made it all make a lot more sense than to me, and helped me feel like better about the choices that I made.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 22, 2018

    I had a very good experience. The person I spoke with was very informative and helpful. Answered all my questions and concerns. I would recommend it to a friend. I was able to finish my application quickly and the payment was set up that I felt was what I needed. I was very satisfied. Thank you so much for your help.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed March 22, 2018

    Helped me quickly get the help I needed. Not a lot of hassle and not a lot of questions. Talked me through the process in a way I could understand and I am not computer savvy. I received the money quickly and sat the payments up on auto draft.

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    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed March 21, 2018

    I just want to let you all know that Tamara ** was ABSOLUTELY AMAZING!! She was so very helpful and kind and made our loan work for our budget!!! She walked me thru different loan amounts and explained them in detail. Thanks again, Tamara!!!

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    Verified purchase
    StaffLoan Process

    Reviewed March 21, 2018

    Jason ** made the process seamless. He never pressured me. Just gave me the information I needed to make a good decision. The process was itself was very easy. It was a matter of days before he took care of everything.

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    Verified purchase
    StaffLoan Process

    Reviewed March 21, 2018

    This was very hassle free and the person I was working was very patient and professional. From start to finish the process took less than 3 days. If you are in need of consolidating your debt this is the best way to do it.

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    Verified purchase

    Reviewed March 21, 2018

    We had tried our personal credit union, and then a local bank. After being declined by both we thought we were at a wall. Decided to give it one more shot that night on Lending Tree. We were instantly approved and all of our worries have been lifted. It was a 50/50 loan that allowed for debt consolidation and our home renovation. We are more than blessed. Thank you.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed March 19, 2018

    Great loan experience. The interest rate was somewhat high. But the length of the overall loan made the payments doable. Joshua ** who assisted me with the loan process was professional, knowledgeable, and friendly. It was a pleasure working with him in order to establish my loan.

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    Verified purchase
    Loan ProcessRates

    Reviewed March 18, 2018

    Getting this loan was so easy that I was starting to think that I was being scammed. But thank goodness I wasn't. I was able to consolidate all my loans into one payment. And the interest rate with the new loan is much lower than what I was paying on the other loans.

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    Verified purchase
    Staff

    Reviewed March 18, 2018

    I had Nicholas for a representative who was very nice about getting all my documents together so he is a great member of your staff. I would recommend this service to my friends and family I do appreciate the help and I will look forward to working with you in the future.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 17, 2018

    The welcome call was quick easy and the person that helped me was nice. I just started my loan and from start to finish it has been a smooth and easy process. I am happy with my services. I would recommend FreedomPlus to my friends.

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    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed March 17, 2018

    We did go with the loan however the representative who we were dealing with was very frustrating. She had to keep asking for the same information, sent information to the wrong email address, then got information wrong and we had to give it to her until she got it right. We didn’t get the rate or the original loan amount we wanted and then she kept changing the terms and didn’t explain why very well. Just dissatisfied with her in general as she did not seem knowledgeable or confident in her information she was giving.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 17, 2018

    I have dealt with 2 people throughout the loan approval process. It was the most pleasant experience I've had. Kory ** listened to all my concerns and didn't dismiss them. He answered all my questions and made me feel they were valid. He made suggestions that benefited me as a customer; looking out for my best interests. He was patient, genuine, well mannered, and always positive. The phone call I had after the loan approval was also great and I left a 9 star review. I am very appreciative and will continue to recommend FreedomPlus. Thank you all so much!

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    Verified purchase
    StaffLoan Process

    Reviewed March 16, 2018

    I wanted a loan for debt consolidation. FreedomPlus came through for me, loan officer was good, knowledgeable. They paid my creditors directly, which helped a lot, gave me some room to breathe, anyway I would advise friends and family to use their service if needed, anyway I am happy with the service/help I received, no complaints.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 16, 2018

    Once my information was available the staff was very helpful. They were able to set up the Portal for me and guided me on how to check on the payment status of the credit card payments. The customer service Rep was great.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 16, 2018

    Jeffrey was very patient and understanding in the loan process. He called me and emailed me when something was needed. Was always very friendly. In the customer service department to change the date was very easy and very pleasant. Thank you.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 15, 2018

    This was the most pain-free experience for my husband and I. We loved Salvatore **, his personality, experience, and overall his ability to answer each and every question we threw at him, with no hesitation at all. He made the experience what it was for us. He was patient and very understanding. We would recommend FreedomPlus to any and all, especially Sal!! A+++ service!!

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    Verified purchase
    Staff

    Reviewed March 15, 2018

    Suzanne was great. She took the time to check out all possible options to get us the best deal. We had funds in our bank within 3 days. Thank you for all your help. My credit score has already improved by consolidating my credit cards.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed March 14, 2018

    Mike ** was very professional and friendly in dealing with me. He was very prompt and patient during the processing of my loan. He regularly updated me on the status of my loan application and informed me what additional information he needed in a timely manner. I could sense that he had the interest of his customer (myself) at heart.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed March 14, 2018

    My overall experience was very good. I was somewhat disappointed at my actual interest rate at the signing of the loan, given the lower rate I was quoted at the beginning of the loan process. The rate I ultimately received, was better than the rate of the loan I wanted to pay off. My loan officer was very good throughout the entire process. Thank you.

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    Customer ServiceStaffLoan Process

    Reviewed March 13, 2018

    I called to complete your welcome review, though I was already a customer and shouldn't need to redo all of that. Then, I asked about my old loan and if it had been paid off so my withdrawal wouldn't come out this month. Of course, it had not. I am constantly disappointed by your company. I keep hoping you'll do something right to bring me back to your side, but alas it hasn't happened. First, you helped destroy my credit by not paying off a lender that you assured me you had paid off. Then, you wouldn't refinance my loan due to said destruction of credit. Then, someone was supposed to work with me to make the refi happen. Nope. Then, I finally get the refi and am told I should be able to skip this payment because you should be able to get money to yourselves within the 9 days since we signed everything to when the payment was due.

    Now, I'm told that you took my payment and I get to wait 3 weeks to get those funds back as an overpayment on the old loan. Then, as I expressed my disappointment, your terrible customer service agent spoke over me. The only decent people I have ever worked with at your company were trying to give me a new loan, a.k.a. sell me something. Once you are already a customer, it seems you are out of luck and no longer valued.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    Most financial institutions go through the contract with you and are up front. We trusted you did the same; however, YOU DID NOT!! Not when we signed and not when we reviewed payments. NOT ONE PERSON NOTED THERE WAS A $375 fee, NOT ONE!!! When I called to complain, the ** on the phone got an earful because she was VERY condescending. WE ARE NOT HAPPY AT ALL!! WE WILL NOT BE RECOMMENDING YOU. I have never had a financial institute "slip" the fees by me! In the end, my bad for not reading everything, but again, I truly thought the amounts discussed were right! I could go on, but I feel that you get my point!

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    Customer ServiceLoan ProcessRates

    Reviewed March 13, 2018

    The process was very easy and straightforward. They are upfront about everything. Customer service was and is excellent. I would recommend FreedomPlus to anyone who is having troubles with high interest rate credit cards. The Payment plan is affordable and manageable.

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    StaffLoan Process

    Reviewed March 13, 2018

    Very pleased with the way my application was handled. I would definitely recommend this company to anyone. The next time I need financial assistance, I will contact FreedomPlus. The process was very easy and the representative was great to work with.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 12, 2018

    This transaction would help with the ability to be debt free. I thank you for the quick and courteous way I was interacted with. My loan contact person was friendly, courteous, and efficient. I would definitely recommend to friends and family.

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    Punctuality & SpeedStaff

    Reviewed March 12, 2018

    Great job. Efficient time frame for getting paperwork done. We were very impressed with the how nice everyone was to help us out. Daniel ** was super nice and helped us out with any questions that we had. My husband and I were very impressed. Would definitely use FreedomPlus again.

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    StaffLoan Process

    Reviewed March 11, 2018

    The whole entire process was painless and easy. Representative was very nice and very informative through the whole process. I will use again if and when I have any more financial needs. I have gone through other financial services and was not as pleased with their services.

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    Customer ServiceLoan Process

    Reviewed March 11, 2018

    Was terrible. Mr. ** mislead me, never told me about a fee until the last minute, check your tapes. Never disclosed to me about any fee??? I called, lodged a complaint, was never contacted or called. Very bad experience, only because he mislead me. Sad!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We appreciate you sharing your feedback, Mr. Kernes, and are disappointed to hear about the concerns you had. Our goal is to be as transparent as possible about our service and to set the proper expectations for our clients. Please know we are consistently working on improving how we communicate with our clients. If you have any questions or concerns at this time, please reach out to our Loan Servicing Specialists (800) 297-5879 or via email at customersupport@freedomplus.com.

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    Customer ServiceStaffLoan Process

    Reviewed March 9, 2018

    I did a refinance w/ FP back in February!! Loan office was great. Everything was submitted and turned in, and two weeks later FP takes a payment out of my account for the old Loan that had been closed. Then when I call for a refund, I was told no problem 2-3 days. Call back again, get the same thing but since February 19th was a Holiday give until the end of the week. I call again, I get a different story and now told I will not get back my complete total of the payment that was taken and not authorized due to the fact the loan passed the payoff amount. NO not true, the loan amount was pulled and the new loan was submitted w/in a day and finalized. This is not my fault or my issue or should cause me to not get my complete refund just because you guys didn't file it or do what YOU needed to do on your end, I should not get penalized for it!! It is now March 9th!!! and I still have no refund... This is unacceptable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We imagine this to have been an extremely frustrating experience, Mr. Cloninger. Please accept our sincerest apologies regarding the matter. We hope since then the issue of the matter has been resolved on your behalf. However, we still would like an opportunity to extend our services in any way we can. We encourage you to reach out to our Loan Servicing Specialists at (800) 297-5879 or via email at customersupport@freedomplus.com. Thank you for choosing FreedomPlus to service your financial needs.

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    StaffLoan ProcessRates

    Reviewed March 9, 2018

    Brent was amazing, walking us through the process of the loan application. He was able to get us the best rate for a personal loan, with terms that were excellent. Can't say enough about the professional and courteous service we received. Would highly recommend FreedomPlus for a personal loan. Five thumbs up!

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    StaffLoan Process

    Reviewed March 8, 2018

    I was pleased in the handling of the loan process. Loretta was very helpful and thorough with providing me with info tbat I needed. I've already referred someone to Freedom Plus. In the future, I would definitely consider using Freedom Plus to help with financial needs.

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    Punctuality & SpeedLoan ProcessRates

    Reviewed March 8, 2018

    I was impressed at how quickly the process was completed. Very honest and straightforward. No hidden fees or rates and funds were sent out in about three business days. Now I can focus on obtaining to be debt free goal. If you need a personal loan this is the place to go.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 8, 2018

    Everything was easy and happened very quickly. My sales agent Brian was very friendly and made me feel at ease. My loan was processed in two days and they paid out to multiple locations where I wanted the directed. Thanks again.

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    Verified purchase
    Loan Process

    Reviewed March 8, 2018

    My experience was absolutely flawless, from the introduction with Daniel in the beginning of the application process, all the way through to Vicki in the Funding department, the entire experience was an absolute no brainer, I have already Highly recommended this service to a few friends and family members... Keep up the great work!!! Thanks again!

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    Loan Process

    Reviewed March 8, 2018

    I've been thinking about consolidating for at least a year. I've reviewed every company possible and Freedom Plus without question is the best option for me and for you. Their process is very simple and the money saved is incredible. Thanks again!!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 8, 2018

    The process was quick, painless, and the senior loan consultant was very helpful. Almost everything was online. With the exception of one or two phone calls. Even worked with us during our weird work hours. Really professional staff in my opinion.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 8, 2018

    Britney was very helpful and informative. Had a great experience. Definitely would recommend to friends. Money was dispersed very promptly. Their Loan fee was the only thing that I didn’t care for. But would definitely use them again. Got to consolidate everything I wanted.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 8, 2018

    Quick & Responsive! Karie was so accommodating and friendly. When I emailed her a question I would receive a reply within the hour. She was flexible. Made the process easy! If I need another loan I will look her up! Thank you for your professionalism.

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    Verified purchase

    Reviewed March 7, 2018

    It took longer than I anticipated. I have worked with other companies and had quicker funding. Not sure what the rate would have been had I had the funds direct deposited to my account, but worth the better rate! Choose to have them pay your creditors directly, it will save you interest!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 7, 2018

    I was a little nervous when I reached out to FreedomPlus but once I started chatting with Amanda she made the experience easy. Now we can see the light at the end of the tunnel and cannot wait to get the debt that has been lingering for so long paid off.

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    Customer ServiceOnline & AppLoan Process

    Reviewed March 6, 2018

    I received a call within minutes of submitting my online application! The process was painless and I received my loan within days. I am happy with this service and would recommend them to friends and family. I plan on using them for future loans.

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    Customer ServiceStaff

    Reviewed March 4, 2018

    The person who helped was so helpful and friendly. He answered all my questions and made sure I was comfortable with everything. He helped me set up my login and gave me all the information I needed. I feel I could call again and get just as great service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 3, 2018

    The agent I was working with, Jamie, was amazing. She took time to discuss with me everything and made sure I understood. She replied to all my questions and concerns on a timely manner even when I knew that she was all booked up she made time to call me to discuss my questions A+.

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    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 3, 2018

    It was a great experience. The process was very easy and well explained. The loan consultant was very nice and well educated. I would recommend Freedom to friends and family and co-workers. The process of the loan was very fast and easy and didn't take very long to receive the funds.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 3, 2018

    Good Response when Applying the loan. Very quick loan. Reliable company which can recommended to friends and families. Have time and listening to anybody. Good work done. Keep it up for your help. Some companies I trusted failed to help. Thanks.

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    Customer ServicePunctuality & Speed

    Reviewed March 2, 2018

    When I signed up for this Brittney ** couldn't wait for me to get everything together. I have called her many many times and she will not get back to me. I have no contract she said I'd get and when checks were going to be sent out to my cards. I'm really upset set she couldn't get back to me. I do not want email bill I want a paper bill. As a result I not know what's been paid and I'm going to get late charges. She can't be at a meeting or with someone else every minute of every day.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We apologize for the frustrating experience, Mr. Lynch. Understandably, open communication is expected by several of our clients. Therefore, we can understand why you would be frustrated in this matter. Anytime immediate assistance is needed on your account, feel free to contact our Loan Servicing Specialists at (800) 297-5879 or via email at customersupport@freedomplus.com. Thank you for choosing FreedomPlus.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 2, 2018

    My loan was applied for over the phone, the ease of sending and receiving correspondence was easy, the representative had excellent communication and customer service skills, I was impressed. The customer service follow through was also very pleasant, you could hear her smile through the phone. Thank you!

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    Staff

    Reviewed March 2, 2018

    I was hesitant about doing this. But after a lot of research and thought I made the decision to contact FreedomPlus. The consultant was knowledgeable about the service and offered a plan that worked for me. 4 credit card payments reduced to one easy to manage payment. I'm free! Thanks to FreedomPlus???

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    Customer ServicePunctuality & SpeedLoan ProcessTransparency

    Reviewed March 1, 2018

    Wonderful customer service. Very informative with the process. Was done in a quick timely manner. Had a peace of mind that everything was going to work out. No complaints on the process and explanation of how everything was going to work. Was very easy to follow.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 28, 2018

    The whole process was easy, efficient and quick. From the loan officer to customer service, FreedomPlus offers nothing but the best. Any questions I had were answered with professionalism. I was very pleased with my experience and would definitely use them again.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 28, 2018

    Great service for consolidating accounts. I was skeptical at first but realized quickly that their personal loan program was easy and quick. Ronald ** was a pleasure to work with, he was definitely caring and personal; his integrity shines through.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 24, 2018

    The loan officer who helped me in my application is nice and approachable. He is knowledgeable and have a good customer service. The Freedom Plus works so fast and meet all my needs. I am glad and thankful for all their help. I can highly recommend this company to my family and friends.

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    StaffLoan Process

    Reviewed Feb. 23, 2018

    It was a good experience. Your people are friendly and did not make me feel like I was taking out the national debt. The process was easy and the instructions were easy to understand. I would recommend this institution to my friends and family if they asked me.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Feb. 23, 2018

    My experience was very good. The customer service agent explained everything in detail, helped me quickly to obtain the needed forms to complete and return for a prompt loan processing. The agent was in contact by telephone and email, guiding me through the process. Everything was completed and the loan processed.

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    StaffLoan Process

    Reviewed Feb. 23, 2018

    Great experience very helpful. Took only a few hours to do the whole process. Then it was only a few days until all the checks were sent out. The person talking to me was nice and kind as well. Thank you.

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Feb. 23, 2018

    I took out an unsecured personal loan for some schooling for my son. The process was fast, rates were very good and the loan consultant very professional and helpful. Would recommend FreedomPlus to everyone needing a loan, especially a loan quickly.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    Thank you to everyone at FreedomPlus that made This loan possible! This is a great program that has helped me and my family in a huge way! I can't say thanks enough! All I can say is if you don't call, you're missing out on a great opportunity!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 22, 2018

    The loan officer was pleasant to deal with and the loan was approved and processed extremely quick. We were pleased with the terms, etc. We were extremely pleased with how this loan was handled. It was such a pleasure to deal with people who understood what we wanted to do and handled the process so efficiently. Would highly recommend your organization.

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    Customer ServiceLoan ProcessRatesTransparency

    Reviewed Feb. 22, 2018

    Customer service was great and explained the whole loan process making it very clear and understandable. Completed the loan process and consolidated credit cards at a lower interest rate, saving us a lot of money over the term of the loan and putting us on the road to debt resolution in 5 years.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 22, 2018

    We found FreedomPlus through Lending Tree online. The loan process was fast and the loan officer was thorough and efficient. We were funded within a few days as promised by the lender. Getting our access to the website took a couple of tries though it was not hard, the website did not accept my information to create a login and password the first time around. Customer service was slow to respond to my email for help - 2 days... Eventually I tried again after they got back to me and I was able to log in with no problems.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2018

    Was kind of surprised by the all phone interaction when most lenders do everything online today. Was also surprised that I don't have anything that gives me online access to my account. Other than that the person we worked with was great.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Feb. 20, 2018

    I found FreedomPlus through the Lending Tree website. I wanted to consolidate my credit card debt. The approval process was fast & easy. The customer service rep handling the loan called me and walked me through the process which again was very easy. I started to worry that it was a scam because everything seemed too easy. I google searched reviews of FreedomPlus Financial online and came up with all positive reviews from trustworthy sources such as nerd wallet. I finished the process and had my loan in place within 1 week. They paid my creditors off directly and set me up with online access to my acct. Unbelievable customer service. I'm still in awe at how easy it all was. I should have done this a year ago!

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    Verified purchase

    Reviewed Feb. 19, 2018

    It is pretty interesting that in 2018, a bank is not capable to offer direct deposit payments to customers. If your loan office guy would have disclosed that I had to send a cashier's check every month, I would have gone with another lender.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We apologize, Mr. Ricardo, if the details of our program were not clearly conveyed to you. We understand that our clients have preferences regarding their finances and we try our best to reach those expectations. However, if we failed to provide you with adequate details regarding our process, we sincerely apologize. Please let us know if you have any other questions or concerns at this time regarding your financial account. Thank you for choosing FreedomPlus to service your financial needs.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 17, 2018

    Treva was the most pleasant person that my wife and I ever encountered. We thank her for explaining every aspect of the loan to us. She answered any questions that we had. We really didn't have any questions because her presentation was so awesome. So yes it was a great experience and I look forward to paying this loan.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Feb. 16, 2018

    I recently inquired about a debt consolidation loan with FreedomPlus, because I have been researching companies about rates, and payments for a loan that I needed. After talking to the first representative on the phone at freedomplus about all the different options they were offering, I felt very confident about applying through them. It was easy, and I received a very competitive interest rate, with excellent options concerning the loan duration & payment amounts. I am so happy I went through freedomplus. I am very happy with my loan, and very happy with the great service I received.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Feb. 16, 2018

    Customer service started out great, prompt and friendly. Then, I was asked for documents that the underwriter already had, twice. Then, my loan funded and they had my routing number/acct number completely wrong. It was a completely different bank. How does that happen? On top of all this, my first payment drafted today and it's not due until 3/16. Basically, they drafted my first payment and I'm still waiting on my loan to fund correctly. BIG BIG UNEXCUSABLE errors that have caused a lot of grief.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We are very sorry to hear about the many concerns you had in the beginning of our program. Our goal is to make the application process seamless as possible. The fact that you had many unmet expectations is very disappointing. We hope that since then, we've been able to service your financial needs to your satisfaction. However, we are always seeking opportunities for improvement! If you have any other questions or concerns, feel free to contact our Loan Servicing Specialists at (800) 297-5879 or via email at customersupport@freedomplus.com. Thank you for choosing FreedomPlus.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 16, 2018

    C/R rep. Brittany ** was helpful and professional at all times. It was a good experience. FreedomPlus paid our credit card and loan accounts promptly. We would recommend FreedomPlus to anyone needing to consolidate debt. We thank all concerned. We are glad of the experience.

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    Loan Process

    Reviewed Feb. 15, 2018

    When I at first applied, I was a little apprehensive, but when I started talking to Treva, her voice, and personal care, I really felt welcome. Treva lead me right through the process no problems, everything went well, and is well, thank you.

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    Loan Process

    Reviewed Feb. 15, 2018

    I was not completely satisfied with the overall leading experience. The overall interest rate and payment date. I do not feel that I received the full amount of days prior to the first payment due date and one of my credit cards are still not paid off.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 15, 2018

    Very unprofessional. Never returned my calls. I had to hound them and stay on top of them every step of the way. I had to deal with 4 different managers. My loan officer Mr. ** disappeared and wouldn't return my emails or phone calls. Worst experience of my life and will NOT recommend this company to my worst enemy. Process took extremely long. I still have not received ALL of my funds as of yet.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for taking out time to share your experiences with us, Mr. Robinson. It is extremely disappointing to hear how unsatisfied you were with the service provided. We certainly want to communicate clearly with our clients and are making strides to improve this area daily. If you have any questions at this time regarding your account, feel free to contact our Loan Servicing Specialists at (800) 297-5879 or via email at customersupport@freedomplus.com. Thank you for choosing FreedomPlus!

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 15, 2018

    Very professional and helpful. The process took a little longer than expected but so I am pleased with the support and advise. More financial records were requested than I expected but we were able to find the right combination to get to where we needed to be for approval. Nicholas was very helpful.

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    StaffTransparency

    Reviewed Feb. 15, 2018

    Heather ** was great... clear and answered my questions... was honest and explained everything in detail. It went smooth and easy. Couldn't ask for anything better!!! She had a great humor about her, or at least went along with mine... She understood my concerns and was able to put them at ease. Thank you.

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    StaffTransparency

    Reviewed Feb. 14, 2018

    I just want to say thank you so much FreedomPlus for helping me get out of debt and make just one payment. Brendon was awesome. He was very patience with me and he took the time to explain everything to me.

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    Punctuality & SpeedRates

    Reviewed Feb. 14, 2018

    I found myself in a situation where I was no longer able to pay my credit card balance in full every month. Eventually interest charges maxed out my limit which negatively affected my credit score. This kept me from being able to consolidate my debt through one of the major Banks. FreedomPlus was able to pay off the cards in full and create a payment structure which was less than the minimum payment on my maxed out card. They have given me the opportunity to rebuild my credit is a fast and affordable way.

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    Customer ServiceStaffRates

    Reviewed Feb. 14, 2018

    My officer was the worst. She changed my terms and rates and loan amount several times. She flat out lied and said she would have a manager call me and then had her co worker call me instead. I won't use them again.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We appreciate the feedback, Ms. Sharpe, and are very sorry to hear this was your experience. Our goal is to provide clients with the utmost customer service; even when a request has been made to speak with a member of leadership. Even though you chose to pursue other options, we greatly appreciate you taking out the time to share how we can better service our clients. Thank you for allowing FreedomPlus the opportunity to service your financial needs.

    Verified purchase
    Loan ProcessTransparency

    Reviewed Feb. 14, 2018

    When I first applied I was a little hesitant. Then after talking with Nicolas ** with FreedomPlus he made me feel comfortable and explained this process in detail. He even gave me a option to lower my interest rate. Nicolas was a pleasure to work with!! Thanks Nicolas!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2018

    Everyone we dealt with at FreedomPlus was warm, friendly, and professional. From my initial contact to the disbursement follow up everything was fast, friendly, and extremely professional. I would recommend them to anyone looking for a loan with not so great credit.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 13, 2018

    The agent was very professional, patient, able to hear my financial needs. He was responsible, return my calls, clarifying my doubts. Also provided the required follow up. I was considering other options, shopping around, but the offer FreedomPlus provided was an excellent one.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 13, 2018

    The loan rep I spoke with was nice, polite and informative. He made the process easy and smooth. The wait was short and quick. I would recommend this company to someone. I have spoke with other debt consolidation companies in the past that were not as professional. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2018

    Our loan is a consolidation. It is 2 1/2 weeks old and some of our bills are still not paid. I called our go to person and I did not get a response. Is there a reason some of our bills were paid but 2 were not, one bill was not paid off totally and I had to pay it off myself.

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    Customer ServiceRates

    Reviewed Feb. 12, 2018

    It was a pleasant experience from placing the phone call to getting the approval and necessary paperwork to sign and send back. The loan officers help you throughout the process and explain in full details the terms, interest rates and payment options.

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    StaffLoan ProcessRates

    Reviewed Feb. 11, 2018

    Friendly, accurate, easy, and flexible. They are easy to talk to, unique in their process. They will work with you on Payment arrangement. Interest rate a little higher than my previous loan from 16.99 to FreedomPlus's 19.99. But I was approved for the loan I really wanted. Usually you don't get what amount you need. Thank you FreedomPlus loan.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 10, 2018

    From start to finish my loan process was very smooth and organized. All representatives I spoke with were informative and considerate. My calls and emails were address in a timely manner. I am very satisfied with my experience. I would highly recommend FreedomPlus!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2018

    FreedomPlus was very easy to work with, filled out my request, got the response from FreedomPlus requesting information and documents, got them submitted documents. Got my approval in a couple of hours and was funded within 24 hours. My client specialist was excellent, he took care of everything.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Feb. 9, 2018

    Great customer service, no complaints at all, would recommend your company to family and friends. Everything was explained in detail, paperworks was easy to read and the rep was very patient with me getting everything faxed to get it. Was overall a wonderful experience for us. Thank you.

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    Customer ServiceStaffRates

    Reviewed Feb. 7, 2018

    I recently did a credit consolidation loan with FreedomPlus. Treva was an excellent customer service representative. Very responsive and kind. I got a good rate and very good terms. I am happy with the service. I would recommend them to a friend or family member.

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    StaffLoan Process

    Reviewed Feb. 7, 2018

    This is the second loan I have refinanced with FreedomPlus and I have used the same representative each time, Mr. ** who has been excellent. My wife and I had the unfortunate time of having our first home flood in Hurricane Sandy and it became very burdensome dealing with all parties involved. I had heard about FreedomPlus and gave them a call. I was put in contact with one associate and we have been talking ever since. Even after two-year hiatus from us speaking he still remembered our first interaction and was very easy to deal with. I would strongly recommend to anyone looking for a refinance to use their product.

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    Customer ServiceLoan ProcessTransparency

    Reviewed Feb. 6, 2018

    The experience was constant communication which I liked. I would have liked it more if they put the money in my account, and I could have sent it faster but they do it for you which was fine. It takes longer by mailing.

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    StaffLoan ProcessTransparency

    Reviewed Feb. 6, 2018

    When we began the process of searching for a personal loan, we thought the process would be time-consuming, difficult, and lengthy in terms of application to funding. We were very pleasantly surprised and pleased with FreedomPlus. From our initial contact with the loan specialist, we felt confident we selected the right company. The specialist walked us through every step from the application to funding- the overall process was quite simple and quick. I believe our loan progressed from application to funding within a matter of days. Overall- we would definitely use them again if the need arose and would certainly recommend them to others.

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    StaffLoan ProcessRates

    Reviewed Feb. 6, 2018

    Thank you so much for the hassle free loan process. My loan officer Jennifer was great. She was so kind. Tens thumbs up for her thoroughness. It was really a quick process in sending the payments to all the creditors that I had. It really feels great to have all that debt paid off and just one payment with an awesome interest rate. I couldn't have googled a better lender. Again thank you so much for giving me this opportunity to be a customer.

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    StaffLoan Process

    Reviewed Feb. 5, 2018

    Worked with Mindy on loan. Was a super AWESOME experience. She handled the process extremely professional and was great to work with. Dealing with her made the entire process very easy and I really appreciated the follow-ups she did to assure that everything kept moving forward.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2018

    Working with FreedomPlus was very easy. The representative that I dealt with was kind, patient and very helpful. He was always willing to answer any question I had and to walk through every situation with me. I felt like he was very honest and trustworthy and not someone who was just trying to get to the bottom line. I would absolutely recommend them to anyone who could use a little extra help.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 3, 2018

    My loan consultant was Suzanne **. She was amazing. I believe that the loan process was too slow. Need to be more upfront with what is needed to complete the loan process but overall I was pleased how my loan was approved.

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    StaffLoan ProcessTransparency

    Reviewed Feb. 3, 2018

    I did a debt consolidation loan through FreedomPlus and it was so easy! Fred **, the consultant who I dealt with, explained everything clearly and answered all my questions. He was specific regarding the financial information I needed to supply, and he kept me informed during the whole process. It only took two days to have my information verified and be approved!

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    Staff

    Reviewed Feb. 3, 2018

    Very easy and nice people to do business with. And they are helping me a lot. I am glad that they are here for us. Now to finally get back on track with our lives. Thank you. I appreciate what you are doing to help.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 2, 2018

    My contact with Jason ** was great. I liked that he provided me with an email address so that I able to respond to his call via email since I was busy during the day and home after your company closed. Jason was patient with me when I misunderstood what he was saying and doing for me. He had to redo my figures several times to accommodate me. In the end he was able to get me what I needed and he had a lot of patience with me.

    When I received a call to go over the criteria of the loan by someone else, they were saying the same as what Jason has told me when I was signing the documents. My overall experience with FreedomPlus was great. My funds were in my bank quickly and I will be checking the 2 companies that I wanted paid off to see if they are now at $0.00 balance or if I have a credit. Thank you for all your assistance.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2018

    The only problem really was any time I called or he called the very first thing he said was pertaining this is recorded conversation etc. That's ok but it was so fast and soft tone then usually I couldn't understand what he said. But he was very nice, respectful and worked with us.

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    StaffLoan ProcessRates

    Reviewed Feb. 2, 2018

    When inquiring about a loan I had no idea what to expect, but in the end, the process was easy, the people were nice, and the best part of all is that when compared my loan rate to others, I beat out everything.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2018

    Very good professional people. Very nice to talk to. Walk me all stages for my loan, what papers I needed, how to send them. Prompt response to all my questions. Got my answers within days. Nancy was very helpful and very patience with me. Walk me through all the steps. Thank you.

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    Staff

    Reviewed Feb. 2, 2018

    Joshua ** was my loan person, who help me out. It took a little time to get it just right. We was going back and forward due to me on my end. I was making sure I had the right one and making sure I had a good payment plan. So thank you very much FreedomPlus for making this happen for me.

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    StaffLoan Process

    Reviewed Feb. 2, 2018

    It was very easy for my loan to be negotiated and approved. I don't remember the names of the people I dealt with, but all helped me navigate through the network. I had tried several other lending companies who approached me, but I couldn't seem to complete the process.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Feb. 1, 2018

    My experience was great, Tamara was professional and she was courteous and very pleasant to speak with. Only thing need to better explain the interest rate because the interest was more then I won’t. Other than that it was all good.

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    StaffLoan ProcessTransparency

    Reviewed Feb. 1, 2018

    Excellent, responsive, empathetic service from the representative from start to finish. Efficient, respectful treatment and everything went very smoothly. She was very responsive throughout the entire process, talking me through everything and explaining the situation and process thoroughly. I never felt rushed, scammed or misinformed. She took the time to explain everything to me and even sent me charts and tools so I could look at the loan from different perspectives and long-term. I was treated like an adult, not like a problem and this courteousness and respect was very much appreciated.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 1, 2018

    From start to finish, Daniel ** was great. He wasn't pressuring and he answered all my questions. When I called customer service the young lady there was just as helpful. Very friendly and a wonderful experience that I would highly recommend to anyone in the future.

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    Staff

    Reviewed Feb. 1, 2018

    Very very helpful. They all gave me the experience in moving forward with all my debt being consolidated and very helpful explaining all the way that was helpful in trying to give me the best experience possible. They helped with every question that I had and was on top of their game.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2018

    The FreedomPlus staff have been more than exceptional in assisting me with my request. Not only have they been exceptionally professional, they have been courteous and gracious. I appreciate the timeliness of their response to my questions and guidance on any issues or concerns I have had. I would recommend FreedomPlus to anyone needing loan assistance.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 31, 2018

    My loan experience was great! I received fast, friendly service. I was told right away that I qualified for the loan and the loan amount. Communication via e-mail and phone played a key role in the rapidness of the completion of the loan. I am very satisfied and will definitely recommend my colleagues.

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    StaffLoan Process

    Reviewed Jan. 31, 2018

    The experience I had with FreedomPlus was very easy and efficient. Joseph ** was very knowledgeable, courteous, and made the process very easy. I would recommend FreedomPlus and Joseph ** to family and friends - he made an unpleasant task very easy and pleasurable.

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    StaffLoan ProcessTransparency

    Reviewed Jan. 29, 2018

    Our experience with FreedomPlus was very professional. Nichols walked us through the process and explained things in a way that was very easy to understand. His instructions for what he needed were clear. I was very happy with our service regarding our loan.

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    StaffTransparency

    Reviewed Jan. 27, 2018

    The staff - Michael ** was Very helpful, professional, patient and efficient. He was very clear when reviewing criteria and responded back to us in a timely manner to keep us informed of the process. I truly felt that he was trying to help us.

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    Staff

    Reviewed Jan. 27, 2018

    From the first contact everything was seamless. My agent Jamie was very nice and helpful. We got everything done and signed within 24 hours. I am so happy I chose FreedomPlus. Great company. This payment plan is going to help me save money and get back on track. I would definitely recommend this company if you are trying to save the creditors interest charges and consolidate your bills.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 27, 2018

    Friendly, helpful representatives made the loan process easy and efficient. The time it took for the loan was relatively quick. Would recommend FreedomPlus for anyone looking for a loan to consolidate their debt. I would like to thank the representatives I worked with for their help and caring attitudes.

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    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Jan. 27, 2018

    The loan officer I had was so fantastic to work with. He explained the whole process clearly and was patient with me as I gathered all necessary documents. The loan processed quickly and funds were dispersed faster than I expected. I will recommend this company to all my friends.

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    StaffLoan Process

    Reviewed Jan. 27, 2018

    Simple painless process that put me in a much better position. The consultants are friendly and efficient and will walk you through a process that you may believe is painful but it's not. Highly recommend consumers do their homework and consider this organization.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 26, 2018

    My experience with FreedomPlus so far has been exceptional. Kenneth ** was very friendly and helpful in all of our interactions. I didn’t feel like I was being upsold for something I didn’t really need, which I appreciate. I am very happy with the application process and how everything was done quickly and digitally. I also am pleased that I haven’t been bombarded with emails like some other lenders.

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    StaffLoan Process

    Reviewed Jan. 26, 2018

    Freedom did a great job of keeping it simple to work with. Had several options to choose from on a loan and they helped make it simple. Would recommend them to friends for family. Loan officer wasn't pushy and kept me updated on the process.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 26, 2018

    It was late at night and I had received my last denial letter for a loan earlier that afternoon. I sat down at my computer and did one last search for some help. I submitted a request for a loan with Lending Tree. The very next day I had at least twenty five calls before 10 am but out of all those calls and offers only one was able to help and that was FreedomPlus. Within a week I had gathered my information that they requested and then within a few more days I was able to turn 20,000 dollars in credit card debt that cost me almost 900 dollars a month into a 20,000 dollar loan with payments just a little over 400 dollars a month. This is saving me almost 500 dollars a month. Could not have done this without the help off Brandi ** and Freedom Plus. Thank you.

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    RatesTransparency

    Reviewed Jan. 25, 2018

    We were very impressed with Ericka who explained everything in detail and made sure we understood what we were about to do. Very happy with the interest rate and amount of time to pay our loan. Now we can look forward to have all our debts taken care of in a much shorter time than it would have taken to pay them individually.

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    StaffLoan ProcessRates

    Reviewed Jan. 25, 2018

    A rep by the name of Ron ** at the Tempe, AZ location helped my wife and I get set up for a consolidation loan and he was great. The rates we were offered were much better than we had be quoted by other lenders by a long shot. The process of working with him and other people at FreedomPlus was simple and I would highly recommend them.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 25, 2018

    I had a good experience when applying for this loan. It was easy, everyone along the way was very helpful with anything I had a question about. They help with every step and were very professional. I got prompt help and guidance with the loan process. I would recommend them to others. Thanks...

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Jan. 22, 2018

    I had a wonderful experience working with Nick, he was able to answer all my questions and explain everything regarding my loan. He returned calls immediately and was quick with finalizing all the documents. Getting my loan approved and paying consolidating my debt proved to be a very seamless transition. Thank you Freedom Plus.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    Excellent service!!! Kenneth ** was wonderful to work with and he explained every detail and thoroughly. I would definitely recommend your services to family and friends. Thank you for everything, you made our lives much easier. We were financially distraught! However, now we can breathe again. God Bless!

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    Customer ServiceStaffRates

    Reviewed Jan. 20, 2018

    I only did this review because of Nick **. He was so kind friendly and professional! Always called me right back if I left a message or emailed right back if I left an email. Although I think the rate could be much better and I think you should have an option to pay online (do not like auto pay at all!) and pay free of charge no matter how you pay!!! The 5 stars are for Nick! Thanks again!!

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 20, 2018

    My Loan Consultant Chad ** was amazing to work with. He was very patient and reassuring through the whole process. Customer Service was great when they called me afterward to complete the process and give me the information to pay online. I wasn't left on my own to figure things out. This was a very pleasant experience. Thank you to everyone involved.

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    Customer ServiceLoan ProcessRates

    Reviewed Jan. 20, 2018

    I applied online and within an hour, Tyson, a loan specialist, called me to ask a few questions and complete the loan approval process. The rates were comparable to my other options and he emailed my options to me to think it over. The entire process took less than 30 minutes.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 19, 2018

    My experience with FreedomPlus was great. Very professional. I felt understood and validated, and it was so simple and quick. I will definitely recommend FreedomPlus and I already have. Thank you for the terrific service, Amanda was delightful!

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    Staff

    Reviewed Jan. 19, 2018

    It was very easy and had help the whole way through. Very nice, professional, and informative representatives. I would recommend them to anyone looking to get their financials together! This a wonderful company and I have already spread the word. Thanks.

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 19, 2018

    I was very happy with the application process and working with Victor to get approved at the best rate. However, It is now 10 days later and only one account and my cash out has been paid. Still waiting on everything else. They did say 7-10 day which I am now at that point so hopefully will see them soon.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 19, 2018

    My experience with Freedom can be expressed in a few words: Quick, knowledgeable, Friendly, Hassle Free and Convenient. It only took a couple of days to fund my loan. Everything was done from my home. Not a lot of documents or red tape! Thank you.

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    Punctuality & Speed

    Reviewed Jan. 19, 2018

    Very fast and reliable, only reason why did not give it a five was because we were working with a second person when it came down to signing paperwork and they seemed a little confused as we kept receiving empty paperwork to sign so it took a couple days longer than expected.

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    Punctuality & SpeedLoan ProcessTransparency

    Reviewed Jan. 19, 2018

    It was an easy process and the loan consultant did not put any pressure on me. The information requested was not extensive and the consultant explained everything. Any questions posed were answered specifically. The loan process was quick and monies were dispersed as indicated.

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    Customer ServiceLoan Process

    Reviewed Jan. 18, 2018

    Excellent Customer Service. Joseph ** was very helpful in explaining the details of the loan and for helping me through the entire process. I was using the loan to pay off credit cards and was please to see that the process was quick and accurate.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 18, 2018

    So far my experience has been extremely positive. The process was fast and easy. Everyone I’ve spoken to has been professional and easy to work with. I’d definitely recommend them to family and friends for their financial needs. Great provider of loan services.

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    StaffLoan Process

    Reviewed Jan. 18, 2018

    I would recommend this company to a friend. I was hoping to get a little better rate. Amanda, our rep, was very friendly and the process was easy. We quickly received the money which began our journey of getting out of credit card debt. Thanks you.

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    Staff

    Reviewed Jan. 17, 2018

    I would definitely recommend FreedomPlus to anybody looking for ways to consolidate a debt... I am very pleased with the representatives especially with Trever ** for his professionalism in dealing with my questions and concerns. I am very satisfied with the outcome.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    Both customer service and loan reps are doing a great job, very courteous and helpful. Would recommend to family and friends. Casey answered all my questions. Very satisfied with this company. I called customer service a few times about questions and they provided me with the answers I had. Both times they were very polite.

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 16, 2018

    I had a Very positive experience. Lots of discussion about rates and amount needed and timeline for pay off. Good experience that was very easy and very short time to complete the transaction. I would recommend the company to my family and friends.

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    Loan Process

    Reviewed Jan. 16, 2018

    Very positive and easy process. I was very glad that the company was able to work with me and get me a good rate! I would recommend this company for anyone trying to consolidate. I was worried when I found myself in a poor situation. I found this process to be much easier than I had anticipated.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Jan. 15, 2018

    The process was made easy by a personal call. Follow up and clear precise directions. No pressure or stress. Loan agent was fantastic. Would recommend to anyone who needed to apply for a loan. Agent made us feel like important clients.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 14, 2018

    We had a wonderful experience working with our loan consultant, Mike, as he made the process easy and was willing to answer any questions no matter how trivial. Our conversation with a customer service rep when we called in about payment distribution was treated with helpful information and further suggestions.

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    Achieve Personal Loans Company Information

    Social media:
    Company Name:
    Achieve Personal Loans
    Formerly Named:
    FreedomPlus
    Website:
    www.achieve.com