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Achieve Personal Loans Reviews

Formerly FreedomPlus

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About Achieve Personal Loans

Achieve creates a unique lending experience by providing you with a personal consultation where you can discuss your financial goals and needs with a loan consultant over the phone. Through its simple yet sophisticated application and vetting process, Achieve offers a custom rate based on your job profile, payment history, and several other factors—not just your credit score. You could even qualify for exclusive rate discounts from Achieve just for applying with a co-borrower, using your loan to pay off debt, or having retirement assets. Achieve also offers home loans and debt relief options through Freedom Debt Relief.

Visit www.achieve.com/personal-loans
Pros
  • Work with a certified loan professional
  • Easy online application & approval
  • Get funds in less than 48 hours
Cons
  • Loans not available in all states

Achieve Personal Loans Reviews

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    Page 4 Reviews 235 - 435
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 14, 2024

    It was pretty easy to get the loan and the person who originally did my loan was great. They were very helpful, answered all my questions, and processed it quickly. But the interest rate is too high. Also, I called them a couple of months ago for the first time because I needed to move my payment by one day and the girl on the phone was very rude to me and condescending. I was able to do it, though, and then it just picked right back up for the next month.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your feedback with us. We're pleased to hear that your initial experience with us, including the loan application process and assistance from our team member, was positive and helpful. We apologize for any inconvenience or frustration caused by the interest rate. We strive to offer competitive rates and terms, and we value your input as we continuously work to enhance our offerings.

    Verified purchase
    PriceOnline & AppLoan ProcessRates

    Reviewed May 14, 2024

    I got a personal loan from Achieve. I thought the interest rate was cheaper, but that wasn't the case. The application process was average. I still had to look up some stuff, but it wasn't too bad. I got on their website just trying to get in contact, trying to upload documents, then get it set up, and it was hard to find information on there.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your experience with us, Thomas. We're sorry to hear that the interest rate for your personal loan did not meet your expectations. We understand the importance of clear communication and ease of use during the application process, and we apologize for any difficulties you encountered while navigating our website.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaffBillingEase of UseLoan ProcessRates

    Reviewed May 14, 2024

    Achieve's website was fairly easy to use and it provided all the necessary information that I needed to contact them. The whole process took about an hour or so to finish. There were lots of verification processes and documents to provide. So, the time it took was reasonable. Then, I closed on the loan about nine months later. I got a personal loan from them and the rate they gave me was excellent. The terms were reasonable and they were very helpful in going through the process.

    Plus, they took the time to make sure that I understood the terms, and they regularly contacted me to make sure I was still satisfied with the loan I took. They've also contacted me about renegotiating the terms for a lower interest rate. I would recommend them. They give you a loan and they want to make sure you're making your payments on time and that you're not problematic. So, they want to establish some kind of a history before they start offering you incentives or discounts.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    James, thank you for sharing your detailed experience with Achieve! We're delighted to hear that you found our website easy to use and that it provided all the necessary information you needed. We're glad the application process, including the verification steps, was reasonable and that you were satisfied with the timeline and terms of your loan.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 14, 2024

    The application process was very simple, quick and easy. When I called customer support, they were, very professional and timely. Any question I had, the lady was quick to respond and satisfied everything I needed.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for your wonderful feedback, Alphonso! We're thrilled to hear that you found the application process simple, quick, and easy. It's also great to know that our customer support team was professional, timely, and responsive to all your questions.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 14, 2024

    The application process at Achieve was seamless. Everything is done digitally today. It's very prompt and it wasn't stressful. Their reps were knowledgeable, professional, responsive and supportive.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jill, thank you for your fantastic review! We're delighted to hear that you found the application process at Achieve seamless and stress-free. It's great to know that our digital approach and prompt service met your expectations. Your feedback is greatly appreciated, and we're here to assist you anytime you need us!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 9, 2024

    While brainstorming to find a solution to pay off multiple credit cards I was online searching for a solution. After calling I was directed to Achieve customer service representative. After that, smooth sailing. I was given an option which solved my issue with a great representative of Achieve. Problem solved with great peace of mind.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Shirley, thank you so much for sharing your experience with Achieve! We're thrilled to hear that our customer service representative provided you with a smooth and effective solution to pay off your credit cards. It's wonderful to know that we could assist you and bring you peace of mind.

    Verified purchase
    MaintenanceStaffBillingLoan Process

    Reviewed May 8, 2024

    There was a couple of back and forth speaking to Achieve but they showed me how the process works. However, it's not working for me. Right now, I am struggling to pay the loan and they don't help me that much. It was only one time they told me they could hold off on the payment.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Farshid, thank you for bringing this to our attention. We are sorry to hear that you feel like we have not properly addressed your concerns. An account specialist will be reaching out.

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed May 7, 2024

    Rep in payment solutions that has worked with me is top notch. Reasons: well this space not adequate to explain. You (Achieve Personal Loans corp) got a 5 star rating due to his professionalism. His ability to discern. His continuity. He recommended me often for several better options but I was SHOT down every time. Every time I got caught up to 0 due we would try another angle to get my loan revamped to drop the payment.

    We have been overrun by a traumatic illness and it was overwhelmingly exacerbated during anesthesia administered just before colostomy reversal surgery. Dreadful. (no colostomy reversal after that deadly sideline/code blue that occurred in OR). My husband was resuscitated by paddles and intubated which soon after caused several internal deadly infections. Sepsis infection in blood. Urinary and lung infections. He has been diagnosed with a beastly illness to push back against: pulmonary arterial hypertension. That has caused our life to take on some very big changes.

    Every single solution (except deferral) which is a band aid; when my credit was still 763 I was helped by my agent to get a refi interview. That agent knocked me down in two seconds. Why? Not allowing the use of household income to include both me and husband and both on limited fixed incomes and we still made too much for your formula guidelines which are out of touch with some parts of the nation. My loan on 10/15/2021? was approved with 7.74 interest rate and nonissues!!

    Continuing: Agent tried to help me get interview for payment modification. Nope our combined income in NYC borough of Queens, NY. Still we make too much. Bottom line my payments are too high for the amount of fluid money in my budget due to astronomical amount of medical supply and inflation, driving, food, gas everything 2-3-4 times higher in our area.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Linda, thank you for sharing your experience with us and for recognizing the professionalism of our representative. We deeply empathize with the challenges you've faced due to your husband's illness and the resulting financial strain. We understand the importance of finding feasible solutions that work within your budget, especially given the unique circumstances you're dealing with. We apologize for any frustration caused by the limitations you encountered during your loan and payment modification processes. Please know that we take your feedback seriously and will take this as an opportunity to review our guidelines to ensure they are more inclusive and reflective of different situations.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 7, 2024

    Achieve helped in my time of need. The process was quick and easy, and I was approved instantly. I got what I needed, so that was great for me. If people need money, they should try them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your experience with us, Bryant! We're delighted to have been able to assist you quickly and efficiently during your time of need. Providing a quick and easy process with instant approval is what we aim for, and we're glad we could meet your expectations.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed April 28, 2024

    I was given a list of people that can help me with personal loans. I applied to everyone, and Achieve was the first to answer me. I did a debt consolidation. I've got two months behind, but they bailed me out. So, I really am appreciative of that. The application process was easy. They handled the consolidation, and then the little bit that was left over, they gave it to me as part of my loan. My bills didn't all come to what my loan was. So, they gave me the difference as a personal loan.

    The person I was working with was really good. I could call her at any time or if I left a message, she would call me back before the end of the business day, depending on what time I left it. If it was near the end of the business day, I'd get a phone call the first thing in the morning. I really didn't have to deal with anybody. They were handling the business. I didn't have to call them. I called them a couple of times when one was paid off and I just needed to have the letter that says it was paid off. My rep said she was waiting for it from them. The communication was always open and clear. Achieve went overboard to say, "Is there anything else I can help you with? You need to have this. You need to have that." So, it was smooth.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Daaiyah, it's wonderful to know that our application process was easy for you and that our team member made sure to keep you informed and supported throughout. We pride ourselves on delivering excellent customer service and ensuring clear communication every step of the way.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed April 28, 2024

    Achieve Personal Loans was easy to deal with and the rates were less than the other companies I had talked to. I talked to a counselor on the telephone and got some things faxed in. It worked out okay, so I was happy. They helped me during the difficult times.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Odessa, thank you so much for sharing your experience with Achieve! We're thrilled to hear that we could assist you during those challenging times and that our rates and service stood out among other options. We're committed to making the process as smooth as possible, and we're delighted that you found it easy to deal with us. Let us know how we can continue to support you!

    Verified purchase
    Online & AppStaffRates

    Reviewed April 26, 2024

    Achieve's process worked good and it was easy. Their rates are kind of high but I have no problems with them. I would also tell my friends that with Achieve, it's easy to access through the stuff. Their website is very user-friendly.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Ricky, thank you for sharing your experience with us. We're thrilled to hear that our process worked well for you and that accessing our services has been easy. We're also glad you find our website user-friendly.

    Verified purchase
    Staff

    Reviewed April 25, 2024

    I had a good experience with Achieve. They were friendly and knowledgeable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Benjamin, we are happy to hear about your splendid experience with us! Thank you for sharing with us!

    Profile pic of the author.
    Customer ServiceTechPunctuality & SpeedLoan Process

    Reviewed April 24, 2024

    After a lot of back and forth with Achieve we finally got approved for our personal loan. Unfortunately, at no time throughout this whole process were we informed just HOW LONG it takes to actually receive the funds. We have done other loans in the past through different lenders and got the funds within a few days. After signing the contracting and calling customer service multiple times, we found out it can take 20 days to receive our funds. This is absolutely unacceptable when they promote a quick turnaround. We are disappointed in our choice of going with Achieve for our loan.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Melissa, we are sorry to hear that this was your experience. It is never our intention to make our members feel stress or overwhelmed when working with us. We appreciate your feedback and will use this to better our service and process in the future.

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed April 5, 2024

    The rate was fine, considering my credit rating. The application process was so easy. It took no more than a few minutes. As as soon as I got word that I was approved, I had a phone call almost immediately and we were going through disclaimers, and the loan was funded immediately. I had a great experience with the reps. It was efficient. They answered all of the questions that I had and they explained things in a way that I didn't have many questions at all. My experience has been pretty painless. Any time I've needed it, they've worked with me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Angela, it sounds like you had a really smooth and efficient experience with the application process and the representatives. It's great to hear that everything went so quickly and that the team was able to address all your questions and concerns effectively.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed April 5, 2024

    Elijah helped us and he did a good job. The process didn't take that long. We were just concerned about the rate going up because at first, it was supposed to be lower. But the more you borrow, the higher the rate. They could have been a little more forthcoming on the rate. When we signed up, it wasn't Achieve. It was Financial Freedom at first. So the dashboard has changed. It was tough to get in touch with a representative I called Achieve one time and they said that they couldn't find me in the system. So it took a while for the two companies to fully merge because I could show up on one side and not the other. But overall, working with them was still beneficial. We still got what we asked for. We did it so we can get better credit and consolidate our loan. So it was helpful in that sense. They paid off our bills.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your experience. It sounds like Elijah really came through for you, and we are glad to hear that the process wasn't too lengthy.

    Verified purchase
    Loan ProcessRates

    Reviewed April 4, 2024

    I got a personal loan and the rate and terms were a little high, but it's probably because of my credit. Other than that, the process was rapidly done and any questions I had, they answered. We've been able to resolve things easily any time there's been any problems.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Timothy, thank you for sharing your experience with us! We're pleased to hear that you found the loan application process to be quick and efficient, and that our team was able to promptly address any questions or concerns you had along the way. We understand that credit history can influence loan terms, and we strive to provide fair and transparent rates to all our customers. We appreciate your understanding in this matter.

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed April 4, 2024

    The lending process at Achieve was easy. The application took three to five days. However, I would have liked a smaller payment. There really was no negotiating. They told me what my payment was gonna be and really that's what it was. But I was happy because there came a time at the end where I got overwhelmed with all the payments that I had and that was a large payment. I went to my bank to pay it off. I would have been late with my payment but they did not report me as being late. They worked with me and gave me some time to get it straightened out.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Lorrie, thank you for taking the time to share your experience with Achieve. We're glad to hear that you found the lending process easy overall, and we appreciate your feedback regarding the payment terms. We understand the importance of flexibility in payment options, and we apologize if the terms provided did not fully meet your needs. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our services.

    Verified purchase
    Loan ProcessRates

    Reviewed April 4, 2024

    The annual percentage rate and the terms were a little high. But Achieve Personal Loans did fine.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Mary, we're glad to hear that overall, you found our service satisfactory. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to assist you in any way we can.

    Verified purchase
    PriceStaffRates

    Reviewed April 4, 2024

    I was quoted an interest rate and when I got the papers, the interest rate was almost double. Other than that, Achieve's reps were nice and all was good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Vicki, we apologize for any confusion or inconvenience this may have caused. Our team is committed to addressing concerns promptly and ensuring that our clients receive the support and clarity they deserve. If there's anything specific we can do to rectify this situation or address any other concerns you may have, please don't hesitate to reach out to us directly.

    Verified purchase
    StaffLoan Process

    Reviewed March 13, 2024

    Achieve (Freedom Plus) has helped me with four loans in the past few years. I'm paying off the last one this month. I worked with several loan advisors and they were all very professional and compassionate. They understood exactly what I needed and were able to calm my anxiety about my debt and provided exactly what I needed.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Sandra, thank you so much for your kind words! We're thrilled to hear about your positive experience with Achieve. It's always our goal to provide professional and compassionate service to all our clients, and we're delighted that we were able to help ease your anxiety about your debt and provide the support you needed. Congratulations on paying off your last loan this month!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 11, 2024

    My rep at Achieve was very helpful and easy to get ahold of. However, I don't deal with him anymore and the girl, Whitney, was all in until the holidays. I mentioned that we had a loan and we were trying to find out if it was a home equity as well. She said it could throw a wrench in the plans. I was supposed to find out if I had some type of title deed in my closing. The holidays came and I called her back. Several times, I left messages. I emailed her. She never would return a call or an email. I got the papers to sign and sent them electronically to go ahead with this. But we had some questions, and she told me someone could meet us to do the closing. She sent me all the numbers because we were gonna consolidate everything and the Achieve loan. It sounded great but I never heard from her again.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Shawnna, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTransparency

    Reviewed March 11, 2024

    I wish I had better advice at the beginning. There could have been a little bit more explanation. When I first did this, this was a debt consolidation. But Achieve demolishes your credit before they can negotiate with your creditors. It had a high bad impact at the beginning. The hard part about it was these creditors were calling me because they wanted their money. But the only way Achieve was gonna help at the beginning is if I get all my stuff supposed to be delinquent. At the time, I didn't have bad credit. I just had bad debt and a couple of late bills. But I was handling it. I was hoping this was a better alternative. I'm still paying it, unfortunately. If I would have gotten a simple loan, I would have done a lot better. Other than that, Achieve did what they were supposed to do and it's been helping with my debts. They do everything through emails so the process is very easy to do.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi John, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed March 10, 2024

    I used Achieve Personal Loans when my mother passed away a couple of years ago. It went smooth and quick. The day that my mother passed, I applied for the loan. And within 30 minutes, they called and told me I've been approved. The funeral process took three days. And on the fourth day, I got a check to pay the funeral off.

    The second time, it has been over a month yet the funds haven't been released. It has been approved. But I consolidated all my bills, having them pay a bunch of bills off. But it still hasn't been done. It got approved within two days of the application. But I'm still waiting for them to pay the debtors off that I borrowed the money for. They said it could take up to 30 days, but it has been over that. I called yesterday. And it was no big deal. I wanted to know why the funds haven't went ahead and paid these people. Other than that, Achieve made my life easier when my mother passed away. That's where you need to get your loans.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jimmie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer Service

    Reviewed March 10, 2024

    Communicating with Achieve's customer service is very easy. Once in a while, they call. They communicate, “How's everything?” They follow up. If there are any changes that I might need, they follow up with me, which I do like a lot. My experience is so far, so good. I would tell others to try Achieve out, to call them, and find out information about it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Brigite, thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 10, 2024

    Achieve had a better deal for what I was looking for. The person who helped me was very energetic and helpful. He guided me every step of the way. The APR was just a little bit higher than what I was hoping for, but it is what it is these last few years in this crazy world we're in. Achieve is very professional and quick. They can get you anything you need. It's a one-stop shop.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Robert! Thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

    Verified purchase
    PricePunctuality & SpeedStaffBillingRates

    Reviewed March 10, 2024

    Recently, my income didn't reach my banking institution where I had set-up automatic payments to Achieve. So, I notified an Achieve representative that understood my problem. I wasn't charged any additional late fees or interest. I was able to resolve my financial problem and thanks to Achieve, they didn't compound my financial issues, but instead provided immediate assistance towards my personal financial problem.

    Sincerely,

    Rick L

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Rick, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed March 10, 2024

    The loan process at Achieve was good. Their customer service was very good too. They explained things to me. I would recommend them to my friends.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Carlota, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Staff

    Reviewed March 10, 2024

    The application process with Achieve went through smoothly. Everything went well and then there was a bump in the road and it made things go crazy for a little bit. But Achieve is doing their best to help me. It took some days to get everything straightened out. I'm satisfied.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Mary, we are happy to hear that the application process went smoothly. Our Loan Servicing Specialists work very hard to provide our members with all of the information they need to make the right decision for their financial future!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed March 9, 2024

    I worked with one person and she was great to work with and the loan went through. The experience was fine. When I called in the past just to check on stuff with my account, the customer service was fine.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Tracy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed March 9, 2024

    The customer service reps were good with me when I called and talked to them. Achieve’s percentage rate was a little high but that was how it was. The consolidation loan that I took helped a lot with paying off our bills. Achieve is good to deal with and if people need it, they should try it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Ruth, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Rates

    Reviewed March 9, 2024

    The process with Achieve was reasonably easy but not perfect. The rate could always be lower but they’re better than 27%. People should give Achieve a shot. They’ve been good to me even with my screwup. Six weeks ago, there was an error on my part. It was a misunderstanding and they didn't get paid. But they got paid when I found out about it. And they didn't ding me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Mark, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan ProcessRates

    Reviewed March 9, 2024

    Applying with Achieve Personal Loans was fairly quick and it didn't take too many days because I don't have bad credit. In fact, I got the approval in 48 hours. When I called customer support was to set up a monthly payment, it was also pretty easy. But I want to hurry up and pay them off because the interest rate is high.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Valerie, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed March 7, 2024

    The application process at Achieve was done over the phone and it was convenient. You sign it on your phone. It's easier with them ‘cause the interest rate is so high. But they charge a fee upfront and the rate still comes out to be the same with others. I also got 100 people calling now about how they could help me get out of debt and half of them are spam. They claim they can save you money. But all they do is get your information. I wouldn't have done it.

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    Response from Achieve Personal Loans

    Hi Kevin, thank you for bringing this to our attention. One of our specialist will be reaching out.

    Verified purchase
    Loan Process

    Reviewed March 6, 2024

    I had a consolidation and paid it on time for a couple of months. Then, they referred me to Achieve who paid off the remaining balance that I have and took over as far as giving me an actual loan to pay off the consolidation. I've had no problems.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Bernadette, thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help, Please let us know how we can continue to support you.

    Verified purchase
    Staff

    Reviewed Feb. 28, 2024

    My experience has been great. It's just that I paid it off sooner. It's a great company. It helped for the years that I had it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Karen, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessFollow-Through

    Reviewed Feb. 28, 2024

    I was getting a business loan for my brother, and the application process with Achieve Personal Loans was quick. A lot of it was determined based on my Social Security number and if I'm eligible to be granted a loan, but it was super easy. I don't use the online tools a lot, but they're simple and I like simplicity. The guy who called to follow up was really kind and nice too.

    My experience with customer service has been super amazing, especially during some of the months where we were financially challenged. I love that I can call them and say, “Hey, instead of the 15th, can we pay this on the 19th?” They've always worked with us in being flexible on moving the due date so that we're able to fulfill our part. That's been huge during this difficult time. It's been super helpful ‘cause we're already stressed, and we don't wanna not follow through with our part. It's just sometimes money doesn't come in when we expect them to. We were in a desperate situation, and my brother's closing down his business. As a result, we weren't able to keep it open, so he'll be chewing on this loan after the fact.

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    Response from Achieve Personal Loans

    Hi Tisha, thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

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    StaffBillingRates

    Reviewed Feb. 28, 2024

    The application process was simple. The rep I spoke to got my information, all my total debt and went over the different payment options. He was interested in helping me. I did the auto payment, and I haven't had any issues with Achieve.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Christopher, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceBilling

    Reviewed Feb. 27, 2024

    They provided me with good service. Getting in contact with them was easy. Any time I would call, somebody would pick up the phone. I was also glad that they told me to increase my monthly payment so that I would finish earlier. I did that and it was in February I finished paying.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Pierre, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 27, 2024

    We applied with Achieve over the phone and it was a little complicated because of all these new technology. I'm older and it was just different. They ask you the questions, then they check stuff, and it wasn't really too bad. The process took a day or two at the most, which wasn't long. Then the rep called back and said everything was approved. We borrowed the money, then we used it for what we needed to, and it helped out. So far, they always answer my questions and they seem informative. Plus, they're always polite and professional. I don't regret going with them and I'd tell my friends to call Achieve and see if they could get a loan through them.

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    Response from Achieve Personal Loans

    Hi Dana, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Feb. 27, 2024

    This is the third time I've done a loan with Achieve. My satisfaction with the company, overall, has been good. This last loan was slow to get funded. It did happen, but it took about a month. Usually, the turn time was about two weeks. I had to do a lot of communication and a lot of back and forth with them. Everything was always professional and everything was handled, but it required a lot more hand-holding this time. My very first loan was at a much lower rate. It's higher with the third one. Still, the rates are good. They're lower than credit card rates, the terms are always good, there's never a penalty for paying extra and Achieve makes it extremely easy. Ultimately, I'm very happy with the company and the service that I received.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Lori, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

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    Customer ServiceLoan ProcessRates

    Reviewed Feb. 27, 2024

    It was very easy with Achieve. It didn't take much to fill out and prepare on what they asked for. But when I called up the loan guy to see if I could get a lower interest and another loan on that to finish off my debt, it was a little bit difficult so I didn't bother to. I was doing the 1099 tax return and he wanted me to get my tax papers. The tax guy was away at the time and I couldn't get to him. It was unfortunate that I didn't get to do what I planned. But for what I've experienced with Achieve so far, I love them. I referred my daughter and I'm trying to refer a friend too.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Myrtle, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Feb. 27, 2024

    The interest rate with Achieve was high. I had to tell them I did business with them so they gotta lower it or I would go somewhere else. The rep called me back and said, "I got a promotion for you. We will be able to knock you down a point." That year, the rate changed seven times but I was able to lock in a lower rate. Sometimes I have money early. I call them and say, "I have some money now. Can you go ahead and debit out of my account tonight?" If I call before 5:00 in the afternoon, they go and do it. I give them a plus for that. Normally, when you call in for something like that, they're supposed to charge you a fee, but they always waive it. That's nice of them for doing that.

    If you change a bank, they have to be able to link you on the open access bank into their website and that link is extremely unfriendly. If you want to change a new checking account for them to withdraw, they make it extremely hard versus other companies where all you have to do is put in your routing and account number. For Achieve, they have to make you able to link into their account and the link sometimes never works. It's extremely bad.

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    Response from Achieve Personal Loans

    Hi Tommy, it is great to hear that we have exceeded your expectations. Thank you for sharing your experience with us!

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    Customer ServiceBillingRates

    Reviewed Feb. 27, 2024

    The interest rate was too high so I was trying to hurry up to get it paid off. To pay it off, it took over two years. When I was trying to find out when my last payment was, they told me right on the phone during the call. I had problems getting online.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Joyce, thank you for sharing your experience. We are happy to hear that you were able to pay off your loan at a pace you were comfortable with.

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    Customer ServiceStaffBillingLoan ProcessRatesResolution

    Reviewed Feb. 16, 2024

    I had an open loan with Freedom Plus when they turned into Achieve. Initially, they took all of the debts that I needed to consolidate together, and they worked with me to negotiate payments with the program. It was easy, and then they continued to help me with my payments after they became Achieve. While I wish the rate could be a little lower, I'm grateful that I'm able to get assistance through them to get that stuff taken care of for me. Their online platform is understandable and good. If it's something simple, people can find it and resolve it rather than having to call them and having them do it for them.

    The reps were always very helpful, understanding and willing to work with me. If I needed any information or had any questions, they always sat with me and talked about whatever it was that I had questions about. My pay periods fall on different dates and it's not always aligned with my due date, so the reps work with me in making sure I get my payments in on time. That's something I'm really thankful for 'cause, at times, my due dates are before my pay period. They're able to help me delay the payment until I have the funds, and then they take it out.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kathlin, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase

    Reviewed Feb. 15, 2024

    I did the application online and it was pretty easy. It was just a handful of questions.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Janet, it is great to hear that your application process went smoothly. We are happy to answer any questions you may have about your loan, thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Feb. 13, 2024

    Achieve's customer service was good. They've always been pleasant. The only problem I had was when I applied for a loan a few months back, I was denied. They said that I wasn't good enough for that. The only thing they could give me is around $800. I needed more than that. Either way, I've been with them for about four years altogether. When I first started with them, they had me freeze my account and not pay anything until they could get it all started. In that time frame, my credit score could drop considerably. So, I think rather than not paying anything, it's best to pay something early. As far as the whole process, it ran about an hour because there was so much you had to put in and so much information they had to get before they could get it started.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Theodore, thank you for your feedback and sharing your process with us. We are happy to be able to provide you with the help you need, and to establish a lasting relationship.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 5, 2024

    Achieve was easy to work with and the reps were incredibly proactive. The application process was easy to go through and it was all web-based, which was nice. Also, I was never waiting for long periods of time or anything like that. The only thing I dislike about them is they call you before and after your payment is due. If you're ever running a day behind, they'll obsessively call you and I'd say that's almost a little bit excessive. I found this out the hard way when I was one day late on my loan. That would be the only thing that would deter me from ever using them again.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kassaundra, thank you for your feedback! We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Refunds & PayoutsStaffLoan Process

    Reviewed Feb. 5, 2024

    Everything was lovely. There've been times I had to change my date ‘cause my check doesn't come in a certain time. I tell them what period my check comes in, so that's when they can go retrieve the money. It's a high percentage I'm paying though. I'm knocking the loan down, but it is kinda heavy. Also, I had trouble trying to understand the gentleman I last dealt with. But Achieve Personal Loans helped me with my need. They gave me a little more than what I needed. It took care of a lot of things, but it makes it longer for me to pay back.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Anthony, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Loan Process

    Reviewed Feb. 5, 2024

    Achieve Personal Loans is trustworthy. I'm very grateful that they exist, and I'm happy with the whole process. They're good about giving you heads-up on anything that may come up. As far as the new loan statement, they do it well ahead of time so you get a reminder. The fellow I worked with made the process easy and answered all my questions to my satisfaction.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Deborah, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Loan Process

    Reviewed Feb. 4, 2024

    My initial loans were with Freedom Plus. Achieve bought out Freedom Plus. One loan was a personal loan for my daughter's wedding, and the other one was a consolidation loan. I've always gotten wonderful service from Achieve. They should keep up the good work.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for taking the time to share with us, Christine. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2024

    The application at Achieve is fairly simple. I called them in the morning. By the time I got off work, I was already approved and things were already moving forward. They were helpful and timely too. I didn't stay on hold for too long. Everybody I talked to was also friendly.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Thomas, it is great to hear that you had a easy and smooth experience while applying. We are happy to be able to provide you with a fast solution!

    Verified purchase

    Reviewed Jan. 24, 2024

    I go to the dashboard and check the balance. The dashboard doesn't always load.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kayla, thank you for bringing this to our attention. We will be taking a closer look into this.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 24, 2024

    Achieve is a very good company. I've been working with them for the last six months and they're trying to help me keep my loan as long as possible so that my credit rating wouldn't be hurt. I've been on the phone a couple of times a month every month with Victor. He's in payment solutions. I was paying half payments and half were late past 30 days. He's tried to get me in touch with every department there to get me help but I never qualified for a lower payment to help me keep it from being late.

    I let them know it was crushing because they hit my credit report very negatively. They asked me to send a survey and I explained that I need to speak with somebody to see if I could have that removed because the last thing I need is a negative on my credit report. It went down like 100 points. But a couple of times, they put a payment on the end of the loan for me to give me a month's room so that I didn't have to pay it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Linda, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Jan. 24, 2024

    Achieve was the only one that was quick and easy and they cared to help. I decided to go with them based on the reviews I had read. It was nice and it was a good choice. They gave me a good rate and everybody's really respectful. I'm definitely gonna use them in the future.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    It is rewarding to hear such great feedback about our team, Caroline. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Customer ServicePricePunctuality & SpeedBillingLoan ProcessRates

    Reviewed Jan. 24, 2024

    I had a loan with Freedom and they got transferred over to Achieve. I got a call a few months back from someone saying that they could possibly redo the loan I have and lower the interest rate on it. I couldn't talk to him at that time but I called back and spoke to somebody. They told me they wouldn't able to do anything and I don't know if it was just miscommunication between departments. Also, I made a call to Achieve one time because when I paid last month's payment, I got a little notice that late charges were gonna be charged again. I called back to make sure that late charges wasn't gonna be charged and they told me it wouldn't be.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Phillip, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Staff

    Reviewed Jan. 24, 2024

    They were helpful. I got a consolidation and it worked out well. I would recommend them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Robert, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    PriceStaff

    Reviewed Jan. 24, 2024

    They’re very informative. Also, when I questioned what the charge was on my debit card, they were very helpful.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Catherine, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Customer ServiceTechSales & MarketingMaintenanceStaffBillingLoan ProcessRates

    Reviewed Jan. 24, 2024

    Achieve's services have been satisfactory. At the time, I was getting ready to buy another vehicle and I didn't really need the money, but they gave me the money and it helped me out. So, I went ahead and paid some credit cards and bills off. Because of my credit rating, I thought that the percentage of the loan may have been a little bit higher. But at that time, I moved further with the loan and for most of it, the lending process was okay.

    I told them back in September that I was going to have a break-in period because I was a contractor and I wasn't going to be able to go back until a couple of months after that. The VA gave me some money to take care of them, but I didn't tell them that because I didn't think that was their business. And between December 20th up until now, I've had five phone calls asking me about the loan. I've already spoken to a representative five times about how I was going to pay them and they kept calling me. They listened to me, but nobody was backtracking on what they were saying to me and I started getting aggravated.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Terry, thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

    Verified purchase
    StaffLoan Process

    Reviewed Jan. 24, 2024

    The rep was good. He was understanding and very professional. He did my breakdown on my annual salary and what I was able to get. I didn't get the complete loan because I have a co-signer, but it was close to what I requested. I would definitely recommend people to Achieve Personal Loans. They were the only one that gave me close to what I needed to pay off my debt, and the monthly payback is feasible. It’s enough time to pay it off. They also said I could pay more than what I pay if I wanna pay the loan off quicker.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Randy, thank you for sharing your experience while working with our team. We strive to provide quality member care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Loan Process

    Reviewed Jan. 16, 2024

    I wanted to cancel this loan because I already received another loan with much more favorable terms. The two loans got approved the same time. I did so within the 3 day grace period. They said I only had 24 hours. This was not explained to me. They told me the loan was already funded which is not true because they told me it would 25 days to fund. They refused to cancel the loan. I planned to pay them the amount funded and nothing else. Buyer beware. They are not in this for the consumer.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Michelle, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Refunds & PayoutsBillingLoan ProcessRatesHonesty & Transparency

    Reviewed Jan. 7, 2024

    I'm very upset that you won't consider refinancing because of my low credit rating of 640.…I pay my bills every month...I'm getting more mails for personal loans...telling me I'm qualified ..It's so much lying in this country...Well I don't need you now. I'm gonna get myself out of credit card debt myself. And I'm gonna pay you off too ...I'm just keeping my promise to pay you off. How you gone deny me a refi and I'm already paying you monthly on time....If I could get rid of you now, I would.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    David, thank you for taking the time to express how you feel about your loan. We never want our clients to feel like they are being lied to. An account specialist will be reaching out to you soon.

    Verified purchase
    Loan Process

    Reviewed Jan. 7, 2024

    It's been 12 business days since our loan was approved but still no money has been paid to our account and no accounts have been paid including our Achieve account. It has never taken this long for funds to be dispersed in our previous dealings so this worries me and I am not happy about this nor do I have any confidence in your company at this time!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Craig, we are sorry to hear about the delay. An account specialist will be reaching out to address this matter.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Jan. 7, 2024

    I can't seem to find a phone number or address to make banking changes. I am having great difficulties lately accessing any of my emails, How about text or phone? I am grateful for your loans so far but I screwed up recently and want to change accounts...SAME BANK.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Mark, thank you for bringing this to our attention Mark. An account specialist will be reaching out to you soon.

    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 28, 2023

    The rep I worked with did everything really well. He was very helpful and explained everything to me. 'Cause that was the first time I've ever done that. He was honest about everything. Everything that he said was everything that happened. The application process was quick and simple. It took two weeks. I was very pleased with everything. I've recommended them to friends.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Brenda, it is great to to hear that we have been able to provide you with a quick and smooth experience and solution. Congratulations on your success!

    Verified purchase
    Customer ServiceCoverageStaffBillingLoan ProcessRates

    Reviewed Dec. 21, 2023

    I applied for a loan with Achieve Personal Loans last year. They had a good, low interest rate. It was 7.5. I needed a loan to finish fixing my fence and doing some things in the house. The monthly was a little bit high, but it wasn't too bad. At the time, I had income so I signed up for it. The interest rate was reasonable, and it was easy for me to get the loan. They sounded legitimate. They were fair and positive so far. They reached out to me and they sent the money right away. We got all the information straightened out. They were able to fund the loan, and it was helpful to me at the time.

    A lot of the application process was by phone and by Gmail. They sent disclosures by Gmail, and then I spoke to somebody on the phone. They got information. They verified all of my information. They checked my credit, and it was mostly by phone and by Gmail. They sent all the information by Gmail. I looked it up to make sure that they were legitimate to get my information. They do send me paperwork periodically in the mail. They send me my bill and how much is left for what I'm paying. Achieve is legitimate. They're not negotiable for bringing down any kind of monthly payments. Those personal loans never do that anyway.

    Achieve did their job. I didn't feel like they took advantage of me or just didn't care about me as a customer. I spoke to about two people. They were fair. They did try to get me to get another loan recently, and tried to consolidate, but my credit score is not where it should be because I have a collection which I'm currently paying. They were nice enough to try to lower my rate. I would recommend them. The company is okay as long as the interest rates are reasonable and you just don't take too much.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Crystal, thank you for sharing your experience with our application process and working with our team! We are happy to hear that you are satisfied with your decision to work with us.

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Dec. 21, 2023

    After my wife died, I went berserk and I ran up a bunch of debts. Finally, after a great period of time of doing this, a couple of my friends got with me and said I needed to stop it. I agreed with them. I just wasn't paying attention to business. The way we stopped it and broke my habit of it was to take all my credit cards and present them to Consolidated and then, Achieve took them over. They were very helpful. It was a good deal for me and I got back on track. I had about a $35,000 debt and I'm down to about 13,000 now. I don't know where I would have been without their help.

    My credit with them is excellent and I never missed a payment. I've been a customer for maybe three years now and everything is going along just fine. I had a chance to make a little investment and I called Achieve inquiring if I might have a loan for $10,000. They got me in touch with this gentleman and he was very polite and nice. He said it would be a soft inquiry and then, they would make the loan. I never got past the soft inquiry and I didn't ask him why. He just said I've been denied the loan.

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    Response from Achieve Personal Loans

    Hi Richard, we are over the moon to receive such stunning feedback! We are happy to hear that you have been able to get your financial future in order!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    The application process was very simple and fast and the rep I spoke to was knowledgeable. They were competent and knew what they were doing. The only complaint I have is I had to change my email address and I went through customer service but I continued getting emails at the old address. The person assured me that everything was gonna be taken care of and it wasn't. It took three phone calls before I finally filed a complaint online and then it got fixed. Other than that, I haven't had any problems.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Dawny, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Dec. 21, 2023

    The application process was easy. It was an online form. Then, I spoke with a representative on the phone and went through details. He answered all my questions and described what the program would be and made the process easy. Once I signed all the paperwork, the approval process was less than five days.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Catherine, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Dec. 21, 2023

    Their customer service on the phone was very good. The person was really helpful and very nice. I got a consolidation loan. I did it completely on the phone with a person. It was very easy. I wanted to change my payment date and I called, and they took care of it right away. It was very simple. So far, everything's been good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Stephanie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Dec. 21, 2023

    I got a personal loan from them. The application process was over the phone. They were professional.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Veronica, it is great to hear that the application process went smoothly! Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    The application process at Achieve was very easy. I started online and then they called. They also answered questions. They worked fast and they were thorough. It just took less than a week for the process, from the time it started to the time it was approved. Their service was good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Renee, we are happy to hear the application process went smoothly and quickly! Please let us know how we can continue to support you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesTransparency

    Reviewed Dec. 21, 2023

    I consolidated a couple of credit cards with Achieve Personal Loans, and it's been a good experience. I filled out the information online, then they called me. The reps were very positive and they helped with any of the questions that I had. I didn't grow up with computer stuff. I had to learn it later in life, and I'm not good with that, so I had a couple of questions to ask them about it. They took care of that. The whole process was less than 72 hours, and I got a wonderful rate. I have a good credit rating, so I knew what I was looking for. I had great customer service, and they give an update every month.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Elisa, it is great to hear that our team was able to answer all of your questions. We are happy to hear that your Achieve loan has been able to bring you relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 18, 2023

    I got a personal loan and the process was super quick. My rep was extremely pleasant, helpful and she walked me through the process. She told me everything I would need to do and what they needed from me to get the loan set up. She also told me how soon I could expect to get the funds. Check out Achieve. They've always been friendly and accommodating when I talk to them on the phone. I highly recommend them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    It is rewarding to hear such great feedback about our team, Martha. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Dec. 16, 2023

    I consolidated my credit card debt with them and then they offered me the loan. They called me to see if I was interested with refinancing because I had a good record and I paid on time. They did the applications normally. Sometimes, there were some hiccups because your credit profile are frozen and you have to connect. At the beginning, the rate was higher. Then they lowered a little bit more. At least the payment got a little much better. But as of right now, I’m having problems. Sometimes, you are behind and you forget to pay it. If you talk to them and tell them what your problem is, there's chance to help you. But if you ignore it and then they call you, you're gonna get reported. The reps are very professional. They're good listener as well. Instead of saying, “Oh, you cannot do this,” they will find a solution. It was good interaction.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Patricia, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

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    StaffLoan ProcessRates

    Reviewed Dec. 16, 2023

    Achieve Personal Loans did a very good job. The lending process was smooth, and the rate and terms were fair. The loan helped me out well when I needed it and for what I needed it for. I would tell people to go ahead and do it if that's what they wanted to do.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Michael, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed Dec. 14, 2023

    Achieve is good to work with. I just called them and got the loan. It was fast and easy and no problem. It paid all my credit cards off where I didn't have a lot of bills. I can call Achieve on the phone and they'll take payment. They even wanted me to call them back and maybe borrow more if I needed to.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Tillman, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

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    Customer ServiceStaffBillingLoan ProcessRatesTimeliness

    Reviewed Dec. 14, 2023

    I got a personal loan from Achieve that took care of our credit cards. The application process was simple and took 20 minutes. I talked to a customer service or Achieve member when we decided to pay more on our loan and the service was excellent. I called them and they handled their business. It was taken care of that same day. The percentage of the rate a little high but it was effective. The loan helped me out in the long run. Since I got a loan from them, my credit has gone up by 150 points.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Louis, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

    Verified purchase
    StaffLoan Process

    Reviewed Dec. 14, 2023

    I got a personal loan for debt consolidation. The terms were overall good. The term could have been a little bit longer, but otherwise, the percentage was fair. During the loan process, I spoke with someone and it was very good. There were also no surprises. They made sure that I understood the process and were patient with the answers. I took some time to review and get back to them, and they were fine with that. Overall, it was a good experience.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Yemeen, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    BillingLoan ProcessRates

    Reviewed Dec. 14, 2023

    Achieve Personal Loans was easy to work with and we agreed with each other pretty much. I never liked the rate though. Also I couldn't get the payment in right on what I wanted to when we got paid.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Florence, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

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    Customer ServiceContract & TermsRefunds & PayoutsStaffBillingLoan Process

    Reviewed Dec. 14, 2023

    Achieve Personal Loans is very forthright with their policies. They answered all my questions and concerns. They're attentive. The representative that contacted me was very upbeat and a helpful person. They helped with not having to worry about the mounting debt. A couple of months ago, I knew that I was going to be short on paying for the loan. I called and talked to customer service. I asked, "Can I push back the automatic pay date one or two days out so it doesn't negatively affect the plan?" The customer service rep said they would take care of that. Unfortunately, they didn't talk to another department so they ended up calling me saying I owed them money. I said, "I called and spoke to somebody. They said they made a note in the account that they're gonna process the loan payment two days after." The collection rep said, "Oh yeah. I see it here now. Sorry for the call. They don't communicate with us." I was a little put-off. Aside from that, everything else has been okay.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Phil, thank you for your feedback. We are sorry to hear about the confusion with your request to push your payment. Please let us know how we can continue to support you.

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    Contract & TermsPricePunctuality & SpeedBillingRates

    Reviewed Dec. 13, 2023

    When they told me what they could do and how much it would cost me per month, I saw that it was doable. But I'm not really happy with the rate. I didn't realize it was going to be as much until after I got all the information later. But it's done. I don't wanna have to hassle with it. But the application process was very easy. They pulled my credit report and got the ones that I had credit cards with and asked me if I wanted to lump it all together, which I did.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Nelta, thank you for taking the time to share with us. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Our Loan Servicing Specialists are ready to help.

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    Billing

    Reviewed Dec. 13, 2023

    It was a great experience. For me, it was the difference of losing everything or being able to get a payment I could afford and not lose everything.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Tracey, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Dec. 13, 2023

    The loan process was easy. The interest rates were high, but I didn't have much of a choice. I got the loan twice. The first time was very fast. My second time took almost two weeks to find out. But overall, they were nice to me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Eduardo, it is great to hear that we have been able to earn your trust and business again. Thank you for your feedback and please let us know how we can continue to support you!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRatesTransparency

    Reviewed Dec. 13, 2023

    Achieve Personal Loans is reliable and transparent. They explained the terms to me. They went over the details and timing as well as payment options and the different rates involved. It was a straightforward and very smooth process. It took an afternoon. So, it was very quick.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Andrew, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    StaffBillingRatesTransparency

    Reviewed Dec. 13, 2023

    I did a refinance a little while ago because the rates were better. I talked to a representative and updated some stuff for the application and it didn't take long. Also, I have the payments automated, so it’s pretty easy.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Eric, it is great to hear your repayment plan is simple! We are happy to hear that we can help!

    Verified purchase
    StaffRates

    Reviewed Dec. 13, 2023

    My experience with them has been very good. The application was very easy. I did it mostly online, but I also had a specialist who worked with me. The rep was very helpful and good. She gave us a lot of good advice. We’re at a high rate right now. But in another couple of months, we can refinance again with Achieve and be at a lot lower rate.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Barbara, it is great to hear that you were able to to apply for your loan easily and quickly. We are happy to hear that your loan servicing agent was able to answer your questions and concerns thoroughly. Please let us know how we can continue to support you!

    Verified purchase
    Loan ProcessRates

    Reviewed Dec. 13, 2023

    Achieve's application process was easy and wasn't long. I took out a loan and then I took out an additional loan on it. I agreed to the rates and the length of the loan. I know how much I took out, and everything's been working out well. Whatever questions I asked, they were explained well. I am very satisfied.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Michael, thank you for sharing your experience. We are happy to hear that your application process was hassle-free. Please let us know how we can continue to support you!

    Verified purchase
    StaffLoan Process

    Reviewed Dec. 12, 2023

    Achieve was willing to work with me and provide a loan when I needed a loan. Their loan process was easy and straightforward. They provided me with funds when I really needed it. So, it was quite helpful.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Joseph, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Dec. 12, 2023

    The lending process with Achieve was fairly easy. Someone spoke with me over the phone and explained everything. It's the first time I've had to take out a personal loan. They had their agents talk to me personally if I had any questions. If I call them, they'll answer and get me to somebody. Achieve was helpful financially. They give you a lot of information and seem straightforward. If you're able to work something out with them, you should go with them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    It is rewarding to hear such great feedback about our team, Richard. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Customer ServiceBillingLoan ProcessRates

    Reviewed Dec. 12, 2023

    My interest rates are extraordinarily high. I borrowed $5,000 and I've already made eight payments, and I've only made a dent. I still owe $4,000. In the end, a $5,000 loan is gonna turn out to be seven grand, which is ridiculous. But the application process wasn't too difficult. They got back to me in a timely manner. Also, the funding was ready within 48 hours. They also seemed to be the nicest of the several companies that I dealt with.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jason, we're glad to hear that you found the application process straightforward and timely, and that you received your funding quickly. We're also pleased that our team made a positive impression on you compared to other companies. We're sorry to hear that you're unhappy with the interest rates on your loan. We understand how frustrating it can be to feel like you're not making significant progress on your balance.

    Verified purchase
    Customer ServiceRates

    Reviewed Dec. 12, 2023

    Achieve had good customer service and I had a good experience too. The interest rate was high but I understood.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Lakeysha, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 12, 2023

    The times that I've had to work with customer service, it's been great. The people are very helpful and friendly. I've had good luck with them. I reached out to them to get a loan balance to find out how much my balance was. I had trouble with the dashboard and trying to get through my work computer and get into that. A couple of times, I also tried to see if I could refinance. I did it one time early on. They suggested it because my payment history was good. They made it very easy.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Karen, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    StaffRates

    Reviewed Dec. 12, 2023

    Ty, the Achieve representative I spoke with, was very easy to work with and great at what he did. The application process was very easy and smooth. I didn't like the annual percentage rate. It was way too high. In fact, I'm thinking about consolidating it because it was too high. Everything is positive except for the percentage rate. Achieve is great.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Corrina than you for your feedback. We are happy to hear that your application process went smoothly! Keep up the great work!

    Verified purchase
    StaffLoan Process

    Reviewed Dec. 12, 2023

    Achieve was good for me at the time that I applied for a loan. The application process was very easy. I worked with a representative and the process took half an hour. Achieve was excellent for what I needed and when I needed it. Working with them has been fine so far. I wanted to refinance at one time of the loan but the fees were so high that I decided not to. Now, I'm gonna refi out of this loan.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Wendy, we are happy to hear that we have been able to provide you with a smooth and fast solution that catered to your needs. Please let us know how we can continue to support you.

    Verified purchase
    Punctuality & SpeedStaffBillingEase of UseLoan Process

    Reviewed Dec. 8, 2023

    It was a pleasure working with Achieve Personal Loans. The whole loan process was easy. No fuss. Everyone I delt with was friendly and knowledgeable of the loan process. Very easy to work with. They allowed me to pay off the loan early without any fees. Their web access was easy to use allowing me to make extra payments.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Michael, we are happy to hear that our application process went smoothly, our goal is to support you, always!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Nov. 21, 2023

    I refinanced my car thru Achieve Personal Loans and the annual percentage rate and terms that I got were better than the terms that I had before. The price was great and they allowed me to cut my interest rate down four points. The application process was all online and I was able to send my check stubs online. It was very easy to follow the directions that they set up for that. I then talked to someone before my application went through for the final stage and the process was also pretty simple when I talked to the individual.

    Their reps were able to answer all my questions and if I sent them something, they quickly let me know if they have received it. So, I did not have to wait long for replies. They were also friendly, informative, and very courteous. The whole process took no more than a week and everything was great. Working with them was very convenient and fast. Plus, the process of making the payments is easy. Other than that, Achieve Personal Loans should advertise more. It would be great to be able to get more business in that way.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Frank, we are happy to hear that our agents have been helpful and that we have been able to get you approved quickly! It is always a plus to hear that you are happy with your interest rate and terms! Thank you again for choosing Achieve!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Nov. 17, 2023

    Lenora took me through the process. I had to upload my driver's license and a pay stub. But I already had those saved on my computer. So, that was simple. The rep was friendly and helpful. She made it so that we had a bit of money out of the loan to go back into a checking account. I was disappointed that we went from a 17.5% interest rate to a 25.5% interest rate. But I know that interest rates have gone up since when I did my last loan. So, it's not her fault.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Brent, thank you for sharing you experience and for being understanding of our process. We are happy to be able to provide you wit a loan that works for your needs.

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Nov. 17, 2023

    The person we worked with got in and gave us what the best rates were for the kind of loan that we were doing. At the time we were getting the loan, the price was very good. He was very thorough in asking his questions and finding out what our status was and where we were. So, it worked out great because they were very workable. He called and gave us information. I was able to ask questions and they would answer my questions very straightforwardly or call and say they’ll get back to me by this time, and then they would. We had to fill out information on any of our debt and send it over to Achieve. It was emailed so that part was very simple. They were good to work with and had great customer service. It was a very positive experience.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Diane, thank you for sharing your experience. We are happy to hear that we have been able to provide you with a solution and a simple process to get your loan approved!

    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 17, 2023

    They work quick, honest and good to work with. The process didn't take very long at all. Their rep was very professional.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Sherri, we are so happy to hear you had a quick and simple process. Thanks for choosing Achieve Loans.

    Verified purchase
    Staff

    Reviewed Nov. 16, 2023

    The application process at Achieve was very easy. The rep was very easy to talk to, understood what I was trying to do and was able to facilitate that for me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Tracy, it is great to hear that the application process went smoothly! Please let us know how we can continue to support you!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 16, 2023

    Achieve Personal Loans was great. The application process was very swift and easy, and the rep was very excellent in the process. The experience has been very good up until my decision to stop a month ago. I'm no longer active with them because I'm in a debt relief program now. It's easier for me to handle my finances. I would have stayed with Achieve, but my decision was not driven because of them. I just needed to button up my finances. Still, Achieve was very effective and willing to help me when I reached out, so if I needed them in the future, I would definitely keep them in mind.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Wanda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 16, 2023

    I use the website all the time, and it's easy, simple, and clean. Achieve Personal Loans has done several loans for me. I've done a debt consolidation, a hard money loan and then another debt consolidation loan, and the application process was very quick and smooth. The rate was a little high, but for what it was and what everyone else was offering, they were right there in the ballpark.

    I've been with Achieve since when they were Freedom Plus, and I went with them because they seemed to answer all my questions. They were informative and made me feel comfortable in doing business with them. When I get into things, I have a lot of questions. I try to make sure that I'm doing the right thing, and the more questions that are answered, the more comfortable I'm gonna feel.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Dwight, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our member experience hassle free.

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Nov. 13, 2023

    The application process took 20 minutes, and the rep made it very easy. He instructed me step by step. Making the monthly payments was very easy as well. It was done online, and it was quick. The interest rate was high, but I didn't have really good credit then. I had a credit score of a low 600, and it went up to 751 within three weeks of paying the loan off.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Chris,

    So happy to hear you had a quick and simple process. That is amazing we could get you approved and now you credit has improved! Thanks for choosing Achieve Loans.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2023

    The rep explained everything very well, and our interaction was very courteous.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Pamela,

    So glad the advocate you worked with was well explained with you and you experienced a good reaction. Thanks for choosing Achieve.

    Verified purchase
    StaffRates

    Reviewed Nov. 12, 2023

    Achieve has been excellent. I've had a little trouble but they've been very patient with me. The rep was a very nice gentleman. The rate I got was quite reasonable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Anthony,

    So glad you had such an excellent experience, we are here to help and are available for all questions and concerns you may have. Thanks for choosing Achieve Loans.

    Verified purchase
    StaffBillingLoan Process

    Reviewed Nov. 12, 2023

    We took a bunch of credit cards and consolidated them into one payment. I also got a personal loan. I'm satisfied with the lending process at Achieve. Getting in contact with them was fairly easy. The rep I worked with was also very helpful.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kevin,

    We are so happy to hear you were able to get a loan and consolidate your debt. Thank you for choosing Achieve Loans and trusting the process.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Nov. 12, 2023

    It was quick getting information and the application process wasn't long. I got approval within a couple of hours. They were able to assist me. Working with them has helped consolidate some debt. If I have an issue with the payment because it's supposed to be due on this date, I just give them a call and they've been able to move it out. Every time I've called them to do that, they've been very kind and upbeat regarding it. They are very easy to work with. Never once was I treated badly.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Shalynne,

    So happy to hear your experience was smooth and quick. The experience we provide our members is what we try to pride ourselves on. Glad things worked out as you hoped, thanks for choosing Achieve Personal Loans.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Nov. 11, 2023

    They worked with me and let me know how the process worked. If I wanna pay something early, I have a window and I don't particularly care for that. If I wanna pay half of my loan today and the other half tomorrow, it would count against me, and I don't like that. They said I have to be in my billing window in order to make it count. If I could have had the money to pay what I wanted to pay, it would have been easier. They pay part of my bills. They didn't pay what I wanted, but they told what I could pay and they will pay it. But I'd rather pay it myself because I know what bills I really wanted to pay and get it off the table. They should let me do what I want to do. Don't dictate to me what you're going to do on my behalf. I was able to pay a bill through them. It's hurtful because I'm paying a high interest rate. But it is what it is.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Timothy,

    We understand your concerns and frustration. An Achieve Loan Specialist will reach out to you shortly. Thanks for choosing Achieve Personal Loans.

    Verified purchase
    Billing

    Reviewed Nov. 11, 2023

    Situations can change for people in the blink of an eye. Due to a devastating prognosis, I will be a bilateral amputee & the Job I had I lost so my income has dropped significantly. I am now on disability, an income that comes monthly. But I can’t get refinanced to get lower payments. I need a co-signer& for what? All of my payments are pd day auto deduction.

    Thanks for your vote!
    Verified purchase
    StaffLoan ProcessRates

    Reviewed Nov. 5, 2023

    I had to pay off a debt to start working for a financial company. I signed up with Achieve and they are pretty good. The application process was online and it was easy. The original loan specialist was excellent. I had offers that got rescinded and that person told me what I could do. At that time, I got my ex-girlfriend to co-sign for me and that made everything better. My annual percentage rate and term were better than I expected and I was happy with it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Charles,

    So glad we could assist you in finding a solution that fit your needs. Best of luck on your new journey of not only financial freedom, but also your new career endeavors. Thanks for choosing Achieve Personal Loans.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Oct. 26, 2023

    They gave me a loan and they've been great so far. I lost my job in March and they've been very understanding about me paying. They've been putting me on hold until I start working. I started working on October 2nd and I paid half of it. I'll be paying my other half when I get paid again. They try to help you as much as they can. The application process was easy as well. The rep I worked with was great. He explained everything to me in detail and told me what I'd be expecting. Everything was no surprise to me. Their rate is a little steep, but I understand because my credit was bad and I'm trying to build it up until to get better.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Manuel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    PricePunctuality & SpeedLoan Process

    Reviewed Oct. 25, 2023

    I was able to speak with somebody from Achieve who was really nice, and he got me in there fast. I got a personal loan for my moving cost. The loan process was easy. I just had to write a quick letter explaining what I needed it for. I had a really good experience. It made it easier for me to move in, and it gave me a place to stay. I was working with really good people and it was super fast. The fund was there in a blink of an eye. It's easy to pay and it's easy to talk to someone if there's ever an issue.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kaelee, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    StaffRates

    Reviewed Oct. 25, 2023

    Working with Achieve was helpful, but their interest rates are way too high.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Barbara, thank you for your feedback. We are happy to hear that we have been able to assist you in your journey.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 25, 2023

    I had a recent deal when I called to change stuff over and the girl didn't hit the button that said, "Don't take it out of my bank account." It messed up my whole account. I'm getting penalized for it because I had to change the one to the end of the loan because it messed my account up so bad. After I pay them off, I won't do business again. Other than that, it's been a good experience. Everybody makes mistakes. I like Achieve. It's a good company. They do good business. I talked to a lot of good people along the way and they have great customer service.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Cortez, thank you for your feedback. If you have questions about this situation, please contact our members solution team.

    Verified purchase
    Customer ServiceOnline & AppStaffBillingLoan Process

    Reviewed Oct. 20, 2023

    The process was very easy. It wasn't like most traditional loans where you have to submit a whole lot of paperwork. And it's very easy to see everything on the website, including what your payoff is. It reminds you when your next payment is and gives you the option if you wanna have it auto paid just as long as you have it in the account by the processing date. Also, all of their reps were very professional. There were a couple of times that I was out sick and I didn't have the leave time so I was in a no-pay status. I knew my check was gonna be short around the time that the loan was gonna come out of my account so I called and asked if I could push it back and they were always very accommodating to assist with that.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    It is rewarding to hear such great feedback about our team, Brenda. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Oct. 17, 2023

    I wanted to pay off some credit cards, so I applied and I got the loan. Everything was straightforward and professional. They explained everything properly to me and exactly what they said they're going to do is what I got. I started to get scared at one time but they were very nice and walked through it with me. Also, the rep called me back to find out if I got the loan and if I was satisfied with what I got. He told me to get back in touch if I have a problem.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Joann, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Staff

    Reviewed Oct. 12, 2023

    Achieve helped me out a great deal. It was easy to do and they were very professional.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Cindy, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Oct. 11, 2023

    Achieve really helped me when I needed a loan. The application process was easy. It was like a yes or no question. They asked me all the questions and I answered. When I spoke to them and I finished all the questions, it took less than two days and they were able to tell me if we got approved or not. They were able to reach back to me within a couple of days. With the first loan that I got from them, the rate was lower. I wish I got a lower rate for the second loan. When you pay off the first loan, they should take into consideration that the person has paid the loan and never been late, and then lower the rate for the second loan. Other than that, I had a good experience with them.

    They're very on time. They don't discriminate. They're very keen on everything. If you don't understand anything or have any questions, they're always following up with you. I love them dearly. Once I paid them off, I won't be putting myself in that situation again. But if anything comes up, I know I can reach out to Achieve and they'll always be there for me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jane, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Oct. 11, 2023

    Achieve came through for me. The process was great and it worked out. But I would recommend that they offer lower interest rates to new customers and not existing customers and maybe they'd pay off their loan a little bit sooner. I spoke to one of Achieve's representatives a month or so ago and I tried to renegotiate to get a lower interest rate from then until now but that didn't quite work out. I'd tell others to give it a try, though. Everybody's credit is different and maybe they can get a better rate than what I got. And it was an easy process. It was there when I needed it and I took advantage of it. I'm happy about that.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Phillip, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 11, 2023

    Achieve Personal Loans helped me with a term loan. I consolidated some of my debt and used the cash for some things around the house. The process was smooth. I spoke to someone and I filled out an application online. It took a couple of days for it to be approved and my loan was funded three days later. The money was deposited to my checking account and some of the consolidation part was sent to the banks where I had those loans at. Since then, my credit report has been pretty good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Casey, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer Service

    Reviewed Oct. 11, 2023

    I called Achieve and gave them my information and within a day, they had me approved. Within a week, all my stuff that I wanted to be paid was paid. Their plans are easy. I'm happy with it. Everything was great. All the people I worked with were good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jenika, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Loan Process

    Reviewed Oct. 10, 2023

    Everything was nice and easy with Achieve Personal Loans and I had no issues.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your experience, Timothy!

    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    I had a good experience with Achieve. They were very good, thoughtful and explained everything to me. They answered all of my questions. Working with them made a change for better, because I got all everything done and taken care of, and I have no more worries of people breathing down my neck.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Ireen, thank you so much for trusting us and sharing your success with us.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Oct. 6, 2023

    The rep who we worked with at Achieve Personal Loans was great and he really made the process very simple. He worked very well for us. From the time I first searched online, we got an answer in a couple of days. Then, from the time that I first spoke to the rep and we submitted an application, it was approved within 24 hours. And it was funded within a week. And most of that was me getting all the information to them so they could fund it, which was very simple to do. I'm pretty tech-savvy but he walked me through exactly everything I needed to do to get it set up. So, the process was very straightforward.

    The interest rate is ripping your fingernails out high, especially with our credit score, but that's the way these kinds of loans work and I understand that. I couldn't do any better. I also contacted them once to change the pay date and that was a five-minute phone call. I got right through to the customer service rep and within five minutes, they changed the pay date. We were very happy with the process and we haven't had any problems at all. I'd recommend for others to contact them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Michael, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Oct. 3, 2023

    I always have fantastic customer service from them. I have two different loans. On one, I have a year. The other one, hopefully, just another year after that, I’ll have it paid off. Their application process was very easy. They were very prompt to get back to me. It worked for me, it's fantastic, and I would be at ** without them. They’re a fantastic company and they did a great job.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Amy, thank you for sharing your experience! It's always great to hear members share how pleased they are with our service efforts and exceptional team. Our Achieve Loan Servicing Specialists are available Monday-Friday 6:00 AM-7:00 PM PST and Saturday-Sunday 7:00 AM-3:00 PM PST to address any concerns that come up.

    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed Sept. 24, 2023

    The application was pretty smooth. Everything was as they say, with one exception, which I found out much later and which I'm not very pleased about. When I went through the whole application, the officer said that I could refinance in six months with on time payment to a much lower rate. I tried to do it after seven months or so and they did another hard pull on my credit but said I couldn't refinance. I got hard hit with the inquiry. They should have done the soft pull. It's been a year now with the good payments and I still have not refinanced it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Jackie, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Sept. 23, 2023

    I was happy that I was approved by Achieve. I'm not happy with the rate, but the terms were acceptable. Because my monthly payment is a little high and I'm looking to see what I can do to lower it. But I haven't had the loan long enough to really qualify for anything outside of what I've been looking for. I'm looking to bring it down to at least 400 a month. Right now, it's almost 700.

    The application process was pretty quick, thorough, and I was happy with how it went in terms of the process itself. But I ran into a quick glitch with the DocuSign part of it. But they were able to help me out. The specialist that I had was outstanding. He seemed to have had a handle on doing what he does. He was very knowledgeable. I was very satisfied because it came through when no one else did.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Inez, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Sept. 23, 2023

    I spoke with somebody on the phone who was wonderful. He helped me get the loan set up and make sure everything was correct on it. I understood what was going on. I am happy with the whole thing. When I switched from the other company to Achieve, my payment went down 200 some dollars a month. I talked to somebody the other day and asked if I could refinance it for a longer period of time. I have to move and it might be too much for almost $700 a month. I have it for two years. They told me to call back on October the 10th when it's a year.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Josephine, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.

    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed Sept. 22, 2023

    I got a personal loan from Achieve and the payments were reasonable. It was easy to turn off and on automatic payments if I wanted to change it. So, it was easy and there were no issues. I called one time because I wanted to shut off the automatic payments so I can make higher payments.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Gladys, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Sept. 21, 2023

    I have a personal loan with them. I call in every month to make a principal payment because I can't make it work on the computer. Every time I talk to someone, it's a different story. The first time I called in was around the 15th of the month and my regular payment is due on the 25th. I wanted to make a $1,000 principal payment and they said that I couldn't do that. I had to do it with my regular payment on the 25th or I'd get charged more interest. I said, "Okay. Then put it down to have it with the payment on the 25th. Can I please have a confirmation number?" They said the computer doesn't do that. I'm not stupid. The computer does that. But I got a letter and that went through.

    The next month I called to make another payment of $800 on my principal. The rep said I'm not allowed to do that. I said, "Look, I just did it last month." The rep said they would have to do it on the date. I said, "Okay. Do it on that date. Give me the confirmation number." That person gave me a confirmation number. But it had to be done on the 25th. The next time I called, the rep said I could make the payment any time I wanted but they didn't have a confirmation number. Their people are not trained. I'm working very hard to get this paid off and I will never do business with Achieve again.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Sharon, we are very sorry to hear about this experience. An account specialist will be reaching out to address your experience.

    Verified purchase
    Loan Process

    Reviewed Sept. 14, 2023

    The lending process was relatively simple, and it took about five minutes. The loan got me out of a tough situation at the time. I had some work that needed to be done, and I was able to get it accomplished.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Nathaniel, we are happy to hear that the application process went smoothly! Please let us know how we can continue to support you!

    Verified purchase
    StaffLoan Process

    Reviewed Sept. 13, 2023

    I used Achieve Personal Loans twice. The rep that I dealt with when I first used them went above and beyond. But the last rep wasn't so. She just wanted to get it done.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Krystal, thank you sharing your experience with us! Please let us know how we can continue to support you!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Sept. 13, 2023

    Achieve Personal Loans' interest rate was a bit better than the other places that I had looked into. The application process was good. The rep was very professional and knowledgeable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Earlene, we are happy to hear that you received the best rate with us! Please let us know how we can continue to support you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2023

    The rep asked what my goals were and made a plan with me. So, working with her wasn't as transactional as it was with other people. I appreciated their customer service. They were highly responsive. We had a couple of issues within the first two issues within the first two weeks that were quickly addressed.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Joseph, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Aug. 29, 2023

    The application process with Achieve was easy. The only problem I had was, and I don't know if it was on my end or if it was on their end, it took me a little bit to get all of my credit card information to them for them to approve everything for the loan. We got it all taken care of, and the process was easy. The customer service rep that was the one entering all the credit card numbers and all the amounts in the computer was very helpful. I was at work, but she called me on a weekend to get stuff taken care of. Everybody was very good. I was very surprised.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Pamela, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2023

    I put an application in and it was approved the same way it was before, so it wasn’t a hard process. Also, the reps were very nice.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Wyetony, its amazing to hear that the application process went to smoothly!

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Aug. 24, 2023

    Achieve Personal Loans needs to get better customer service. I talked to two representatives who were horrible. One was blowing up my phone and my email sending me information and telling me that I was preapproved for a loan. When I had the time to call him back, I left a message and he never returned my call. I called in again and I wanted to speak with another representative. The supervisor put me through to another representative, Alex, and he said that the first representative was trying to get in touch with me to lower my payments from my first loan and to see if I was interested in taking out another loan. I wanted to ask questions and he acted like he was getting tired of me asking questions and he just wanted me to go along with what he was saying, which wasn't going to happen. I stopped him right in his tracks and I told him to have a supervisor give me a call back.

    A week went by and no supervisor had called me back so I ended up calling back. I talked to a second supervisor and she said she'd put me back with Alex and I said I don't wanna deal with him. I told her about the representative who handled my first loan very well who was very good. She reached out to that representative and had the representative call me. I've been dealing with that representative since then.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hello Marilyn, we are very sorry to hear about your experience with our agent. We never want our members to feel like they are not able to ask questions. Our goal is to inform our clients of everything going on with their loan. Please be on the look out for further communication from our team.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Aug. 24, 2023

    The reps explained everything in detail. They answered all the questions before I had time to ask them. If I ever have a question, they're quick to reply. It's easy to reach customer service. The payment comes out automatically.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for sharing your experience with our service team, Angela. Please let us know how we can continue to support you!

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Aug. 22, 2023

    Achieve Loans' reps are very nice people. If I asked them anything, they always did it. Everything went fine for me, except the interest rate. I owe them close to 13,000 and my payment's 400 a month. So, the interest rate is too high for me. The experience I had was very good with them until I realized, "Why is my payment $400?" And I must have misunderstood the interest rate. Other than that, everybody has been so nice when I've called them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Margaret, it is great to hear that we have been able to provide you with friendly service! We encourage you to contact our customer service team to provide you with more information about your interest rate.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessTimeliness

    Reviewed Aug. 22, 2023

    The application process at Achieve Loans was very easy. It took 20 minutes overall. We called one day, filled out all the paperwork and we got approved the next day. In less than a week, everything was being paid off. They sent the money straight to the credit card companies. They took care of all that for us.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Mark, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Customer ServiceRefunds & PayoutsLoan ProcessRates

    Reviewed Aug. 20, 2023

    I liked the interest rate that Achieve offered me, the service and their follow-up, and the people that I talked to. During the application process, they took my information over the phone and checked it out as far as the amount I was borrowing. They went over the loans and gave me the information to sign over the internet and I DocuSigned it, and it was a done deal. They paid all the creditors off and within three weeks, I saw positive changes on my credit report.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Greg, we can't thank you enough for staying committed to the plan we have in place - you are doing great!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Aug. 20, 2023

    The reps answered everything I asked them and answered it to what I thought was good. There was too much interest on the loan, but it worked out. Achieve Personal Loans helped me out of a financial bind at first. People should try them.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Marvin, thank you for your feedback! It's great that our representatives have been able to address your questions and concerns.

    Verified purchase
    Customer ServiceTechPriceBillingLoan ProcessRatesTimeliness

    Reviewed Aug. 19, 2023

    Achieve's customer service was always nice and I liked them. They asked us general questions for loans like employment status and birthdate. They then ran our credit. It didn't take long to receive the funding. Our payments were $763.23 a month and it was pretty high. The interest rate was not that great as it was too high, especially with the fact that our credit was pretty good. It was 26.99% interest rate. We ended up just getting another loan to pay that one off and to get a lower interest rate.

    The payoff should have been around 24,000 something. But we ended up paying $25,065.09. The guy did say something that threw us off a little bit. The day we called it in to make that payment, they said that if it didn't go through that day and it would go through the next day, but at a rate of 25,200 something and I didn't like that too much. We made two payments prior to paying off the loan so it was like we gave extra money.

    Other than that, the contract with Achieve was fine for what we needed it for at the time. Depending on your credit, they were able to work something out. It's just the interest rates are too high and you'll be putting out more money than you should. If the person is desperate enough to get a loan, maybe do Achieve. But if not, then consider going somewhere or going to banks.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you for your feedback, Kerstein. We appreciate you taking the time to share your experience with us. Please contact our customer service team if you have questions about your loan.

    Verified purchase
    Sales & MarketingOnline & AppStaffLoan Process

    Reviewed Aug. 10, 2023

    The reps were very polite. But one thing I've had trouble since day one is I cannot seem to get the app so I can keep track of my account. I can't load it. Every time I try it, I get the loan I had before when it was Freedom and that's the one that keeps popping up.

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    Verified purchase
    Customer ServiceStaffBillingLoan ProcessTransparency

    Reviewed Aug. 9, 2023

    Updated on 11/19/2023: When Achieve called me, they said they could help me pay off my current credit cards, and just attach it because of my good payment history. I liked them. They made me feel better. My interactions with them were shame-loaded but respectful, clear, and non-judgmental. And I just do direct pay. So, since we set it up, it has not been a major issue. If I've had questions, like I had to change my payment at one point, they were able to help me with that. I had to move it to a different auto date. They were all good. The loan helped pay off credit cards and gave me a little extra at the time, which always comes in handy.

    Original review: Outstanding interactions throughout process beginning with Freedom Debt Relief until current with Achieve. Customer service exemplary; always respectful, knowledgeable, and sensitive to my financial struggles and needs. I am sure many people who work hard and still experience money issues appreciate Freedom Plus as much as I do. Thank you all so much.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Rina, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    Customer ServicePriceBillingLoan ProcessRates

    Reviewed Aug. 9, 2023

    Achieve Loans was passed down from a credit debt relief with a bank. They told me on the phone it’s a cheaper interest rate on my money (cheaper payment), so, I said, “Yeah.” It was all done by the other bank, registered from wherever it come from. They just swapped paperwork, and I didn't have to do anything. It didn't take very long too. Now, Achieve Loans collects payment every month. They just bank draft it, and I save money. I'm retired and living on a fixed income, so I have to watch my p's and q's. When things get more expensive, it's much higher. The payments might be harder to do in the future.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Tommy, thank you for sharing your experience - we are so happy to hear that the process went smoothly for you! We appreciate you trusting us. Keep up the great work and please reach out to us if you have any questions about your loan.

    Verified purchase
    StaffLoan Process

    Reviewed Aug. 8, 2023

    The reps I worked with were very nice. At that time, I was very lucky to have gotten a loan from them. They're very considerate, dependable, and willing to work with you.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Raymond, we are happy to hear that we have been able to provide you with a solution! Please let us know how we can continue to support you!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 29, 2023

    Applying was straightforward. The rate was high, but at that time, I needed to use it. Anytime I called, the reps could answer my questions. They were all professional and super helpful.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Teresa, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer ServicePriceStaffLoan Process

    Reviewed July 29, 2023

    I liked the phone presence with Achieve. What I heard was professionalism and the rep was very nice and helpful. The loan process was very easy to do though I have an issue with the additional fees you have to pay when you’re borrowing money. If you take out a loan, you're hit with an additional loan fee depending on the dollar amount. There's only a handful of people that don't charge that but it can be quite a lot, like $1000. It's absurd. But at that time, working with Achieve was very helpful. I would refer people to them. If I have a concern, I just call and it's simple.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Barbara, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    BillingLoan Process

    Reviewed July 29, 2023

    The application at Achieve Loans was good. I was able to change my payment date, which worked a little bit better for me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Denise, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!

    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2023

    The application process at Achieve Loans was good. The rep helped me out and he made it painless. They gave me some breathing room for running my business.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Dale, thank you for sharing your experience! It's always great to hear members share how pleased they are with our service efforts and exceptional team. Our Achieve Loan Servicing Specialists are available Monday-Friday 6:00 AM-7:00 PM PST and Saturday-Sunday 7:00 AM-3:00 PM PST to address any concerns that come up.

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed July 19, 2023

    I had another loan company and I tried to go back to them, but their process was crazy. I switched, and Achieve Loans was easier to deal with. The rep took my information and within five minutes, I was approved. Receiving the money was a problem because they were doing a direct pay and they got American Express messed up. There are two different kinds of American Express and they sent it to one that wasn't supposed to go to it. They had to wait for it to come back before they would issue me the money to go ahead and pay it off. I also had to make payments when I shouldn't have had to make payments. For all of it to be finalized, it took close to four weeks. Other than that, it was stress-free. It was a nice experience.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Richard, thank you for reviewing your experience! Our Loan Servicing Specialists work very hard to provide our members with all of the information they need to make the right decision for their financial future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed July 7, 2023

    I reached out to Achieve. And they reached back out to me. They process everything quickly. The loan officer I spoke to on the phone got the information from me, kept following up with me until everything was done. Even to the point with the underwriter. However, the interest rate was extremely high even with my credit score and me having a bunch of paid off loans. I was sitting in the high 700s before the loan. And all my loans are paid off. I only have two open credit cards. The rest, I paid off and closed. So four credit cards, had seven paid off loans, and I still got an interest rate of 26%. Other than that, a day and a half, Achieve quickly funded me. Great communication all the way through even with the portal access.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Keith,

    We understand the rate you got wasn't the most ideal as you would've liked, in this time rates are crazy high and we aim to beat our competitors but also still have certain guidelines we must follow. We are happy to hear the process was smooth and quick for you. We hope you are overall happy with the loan you received despite the crazy interest rates in this day and age, thanks for choosing Achieve.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed July 7, 2023

    I liked the rep's knowledge about the loan process. The only thing I had an issue with is I had already done 90 something percent of the rate before realizing the high interest rate that was attached to my plan. They should divulge that information on their interest rate and their fee that I would pay. But everything else went smoothly.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Dione,

    We are glad to hear the process was smooth, and sorry to hear that you felt unaware of term details prior to completing majority of your paperwork. We hope the loan helps you as desired. Thanks for choosing Achieve.

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRatesFollow-Through

    Reviewed July 7, 2023

    I already have a loan with Best Egg and my interest rate is 6% but Achieve’s rate is 16%. Considering that I had zero late payments and I've got an assortment of different things, they're up a little bit. Other than that, it worked out fine. They funded me. They were a day or two slower than Best Egg but Achieve did what they said they would. I got the loan but I'll end up going away from Achieve eventually within the next six months.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jeffrey,

    We understand the rate you got wasn't the most ideal as you would've liked, in this time rates are crazy high and we aim to beat our competitors but also still have certain guidelines we must follow. Glad to hear it overall worked out for you. Thank you for choosing Achieve.

    Verified purchase
    Loan Process

    Reviewed July 7, 2023

    They had a good deal. I got a consolidation loan and the application process was super easy. I did everything online and it was good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Judy,

    So glad to hear this process was quick and easy for you. Thanks for choosing Achieve Loans.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed July 7, 2023

    The rep was helpful. He went through the loan and explained the benefits. However, it took about five days before the money was available, and the interest rate is a bit high.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Edwin,

    Thank you for your feedback, we take these into account for review to help us get better as a company. We know the interest rate is higher than you'd like, however we try to still come in lower than other borrowers we compete with. We hope all in all you are satisfied.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed July 6, 2023

    Combined two loans into one loan saving me money overall. Representative that work with me over the phone I believe was on a Saturday was very knowledgeable personable and professional. Unfortunately don’t remember her name.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi James,

    Thank you for leaving your feedback, we are happy to hear you had a great experience and are able to get back on track. Thanks for choosing Achieve Loans.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed June 18, 2023

    Achieve Personal Loans is a very good way to go if you need it and if you can qualify. Their loan specialist was knowledgeable and accommodating to try to find a good option. Our experience was both positive and quite quick.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Karl, thank you for reviewing your experience wit our team. We are honored to partner with you in your journey towards financial freedom!

    Verified purchase
    StaffRates

    Reviewed June 17, 2023

    Achieve was very informative and explained things to me. It was simple using them. I'm not tech-savvy, but I was able to do it. Their rate is better than the ones I've had in the past.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Rosalind, it is great to hear that we have been able to provide you with the support you needed!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed June 10, 2023

    My experience with Achieve Personal Loans are a very good one. I could not do it without their help, I totally appreciate them because they came into my life when I needed help. Their customer service are awesome even though I don't call them on a regular basis but they are always there and Attentive to your call. I totally would highly recommend them to any friends and family. Many thanks again for being there for me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Marlene, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed June 9, 2023

    They're always very friendly and helpful. The girl who helped me double-checked until I got the loan. The only thing I don't like about Achieve Personal Loans is the interest is so high. It doesn't look like I would finish paying off this loan. I wish after a year or six months, they could look at my credit score and try to reduce the interest. Other than that, they were the best. Even when I call customer service, they're very patient and knowledgeable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Marian, thank you for sharing your experience with us! It is great to her that you received such great service!

    Verified purchase
    StaffRates

    Reviewed June 8, 2023

    This is an easy company to work with. I think they have my best interest in mind. The rates are fair and they took care of everything. I started out 65k in debt and after a while was offered to get the balance paid off through Freedom Financial. Great decision! I will likely pay off the remainder this summer and will look to doing business with them again in the future.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Kim, it is great to hear that you would work with us again. Please let us know if you have any questions regarding your loan!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed June 3, 2023

    The rep called later and we worked out a better deal. She went over some options and ways that I could lower my rate, and we did what we could. They took a lot of payments into one payment so I didn't have to worry about a bunch of different due dates. If you have a co-signer, it would help you lower your rate. Doing the automatic draft would help as well.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jayla, thank you for your feedback. We are happy to be able to help you on your journey toward financial freedom!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed June 2, 2023

    So far, working with them is good. I had one problem and they solved it. I got a personal loan and I received the money pretty fast. The application process was super easy. But I didn't know that they automatically charge in my account and I prepaid the first payment and I was double-charged. I called them and they sent me the money back. I definitely recommend Achieve. It's a great company and it helps me a lot. They helped me a lot with my personal issues and I truly appreciate it. In the future, I would just go to them first.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Yekaterina, it is wonderful to hear that the application process was simple and convenient! Rest assured our goal is to make this process seamless for our members and we will continue to do so!

    Verified purchase
    BillingLoan Process

    Reviewed May 27, 2023

    Achieve Personal Loans worked with me during the COVID. At first, I had to get all my information for them. Then I caught COVID, lost my job and I had to get a second career. They completely understood, but it almost went into collections, so I had to go to the settlement department. I haven't missed a payment yet, nor am I going to. I try to put a little extra on. It's really reasonable. When I'm close to done with this one, I have a couple more that got away from me during COVID that I'm gonna have them reconsolidate.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Scott! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed May 11, 2023

    I originally started out under FreedomPlus, and they were bought out by Achieve. They converted my loan over, and the support I've gotten from Achieve so far has been excellent. I love it. They're more responsive and friendly, and the rate is also better than most of my other loans. Through the website, they're good with providing information and letting me know what's going on with the account. A week before my payment is due, I'll get a notification that it's due and that it'll be pulled automatically from my account. So far, my experience has been great. One person in particular, Celeste, has been amazing.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thanks for taking the time to review us, Bruce. We're so happy to hear you had a good experience. FreedomPlus actually rebranded to Achieve, so same great people and service, just under a new name. We'll be sure to share your shoutout to Celeste. Hope you have a great day!

    Verified purchase
    StaffRates

    Reviewed May 11, 2023

    Achieve has the best rates. The reps were very knowledgeable. We got to the point right away and they didn't waste any time. I like the convenience and the quickness. I've just been trying to get a gentleman that might have been trying to get ahold of me for a better rate. We've been playing tag the last week. Other than that, so far, so good.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Roberto, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us.

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed May 11, 2023

    It's been a little rough with Achieve. They took two payments out instead of one a month. I showed them that I made one payment but they told me that I didn't make a payment. I had to give them a bank statement telling them that I made the payment. They said they never got it. I also tried to refinance with them. I've been with them for a while. I should get a lower payment but the interest rate and my payment went up. I wasn't happy with that. They're helping me, but I don't feel that their customer service is the best.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Sharon, we are sorry to hear about your poor experience with our customer service team. We will use your feedback to get better, we expect our customer service team to provide the best customer service, every time.

    Verified purchase
    Loan Process

    Reviewed May 10, 2023

    Achieve Personal Loans explained everything to me better so I gave them a try. I did a personal loan and the application process took a couple of days. That was fine. This is a good company.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Shuan, we are happy to hear that we have been able to provide you with the support you needed.

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed May 10, 2023

    Achieve Personal Loans' customer service has always been good. I call once a month to make my payments early. They switched my payment over and reset my autopay to take out the next month.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Victoria, it is great to hear that we have been able to meet your needs!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingEase of UseTransparency

    Reviewed May 10, 2023

    Freedom was very flexible. If I needed to update my payment date, their system was not configured to where it can do it as intended. I had to know what date I could do it and make sure the final payment was made on their due date. Also, when they automatically drafted by mistake, they didn't refund the money but they were able to make sure it didn't happen again.

    Being with Achieve is not as friendly as it was with Freedom. But it's exactly as it says. So, that's why I don't make it a point to call them often. I just go to the website and pay the bill. They're not as stress-free. They're just like, "Okay, we gave you the money. You asked for it. Please be sure to pay it."

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Syreeta, thank you for your feedback. We are glad to hear that the payment confusion was corrected. We expect all of our members to receive top tier customer service. We will use your feedback as an opportunity to get better.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed April 22, 2023

    The loan with Achieve was easy because I did most of it online and then I talked with the guy over the phone when we were walking through the process. I had to run to the office and get the computer because I had to fax stuff to them. Otherwise, it was super simple.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Terry, thank you for sharing your experience. We love to hear how simple our application process is!

    Verified purchase
    Staff

    Reviewed April 21, 2023

    Achieve is a good company. When I signed up with them, the process was easy and took about an hour or so. I spoke to a representative and he seemed knowledgeable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hello Nehemias, we are excited to begin this journey with you! It is always great to hear that our loan application process is convenient!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 21, 2023

    I had a problem logging in. The password was kind of complicated to me. Something like that usually leaves my memory. I'm 62 years old. My problem was sitting long and doing tedious task when I can call somebody and do it by the 800 person. They told me, “Hold for this person. Hold for that person,” and then I get the right person. But overall, Achieve helped. It was convenient to a certain extent. It was a good experience.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We are sorry to hear about the run around you had to go through to get ahold of someone that could help you, Trent. Rest assured we will be here to help you with anything you need!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed April 17, 2023

    The application process was all done by phone and it took less than 30 minutes. Then, I waited a day before the loan was approved. Everything went very quickly and smoothly.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Jimmie, we are happy to hear the application process went smoothly! Please reach out to us if you ever have questions about your loan!

    Verified purchase
    StaffBilling

    Reviewed April 16, 2023

    The application process was excellent. They take payment from my account and my experience with them has been very good. With Achieve, it's very neat to pay debts.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Vivian, it is great to hear that the loan repayment process is convenient and stress free for you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed April 16, 2023

    My experience with Achieve was great, quick and easy. I got exactly what I wanted. I still think the interest rate is high, but it's much lower than credit cards. I worked with one person. She was very polite and nice and answered all my questions. When I did call her, she would respond quickly. Older people who need help like this, we get anxious. She was very patient and understanding.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Juliane, thank you for sharing your experience with us. Our goal here at Achieve, is to provide a solution that best suits our members goals!

    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 23, 2022

    Freedom Plus deducted a second unauthorized payment from my account. They admitted they clicked the wrong button when we moved our payment date. Now they are saying that we are behind 20 days, which is not true. We made our first payment early. Moved our second payment forward three days and made that payment. Now they say we skipped a month. They are not being reasonable. It feels like they are retaliating because we threw the loan into a refi cash out with our mortgage. They are unreasonable and difficult to work with and will not listen to reason. You just talk in circles. Unless you have money to spare and don't mind a big interest rate, find another lender. Their practices are questionable.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hello Brenda, we understand you are frustrated and we are very sorry to hear that you have had a poor experience. An account specialist has already begun looking at your account, for further questions please reach out to your point of contact. Thank you for being a valued client of FreedomPlus.

    Customer ServiceStaffBillingLoan ProcessTransparency

    Reviewed Dec. 17, 2021

    Agent Jeniffer called me to re-finance my current loan. After many calls and emails the fees and new payment was higher. Even though my credit was better, the new $900 fee increased my current payment. Took me many calls for an explanation. I asked to be called back but excuses came because I did not agreed in the deal. Shame on me, after working on building my credit they pulled my credit for nothing.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Roger, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

    CoverageLoan ProcessHonesty & Transparency

    Reviewed Aug. 21, 2021

    Not only did they waste my time, but they straight lied! Gave them all the information upfront. Bank Statements and tax returns. Showing more than 100k a year in income and enough in the bank to actually cover all the loan to be taken out. Just didn't want to use it all at once, so a loan for less than a year. Told them I was self employed and gave them everything. Said, "Do not run my credit if you are going to waste my time!" Then they insisted since I was married to run my wife's as well. Then said she wasn't needed. All to say they don't give the loans to self employed! Why would you waste my credit and my time! Or was it just buying time after they heard my last name? A bank shark is better than them!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Hi Pamela, we are very disheartened to hear that you had a negative experience with us. We value your feedback and an account specialist will be attempting to reach out to you to discuss your mentioned concerns.

    Customer ServicePricePunctuality & SpeedBillingLoan ProcessRates

    Reviewed July 14, 2021

    I will never do business or refer anyone to this company for financial assistance ever again. This company has let us down countless times. We borrowed a personal loan for $40k and paid an origination few a few thousand as well. After a year of making payments we fell on hard times like the rest of the world during a global pandemic. They reduced our payments making them more affordable but we paid the price with interest. I was able to get a home equity loan to reduce this interest rate and reduce my monthly payment. I paid the account off for $40k a year later and paid over $12,000 in interest over that year but that wasn't enough. The payoff was a $1000 short so after consolidating my debt and I had to pay Freedom another $1000. Zero customer service, emails go unanswered, phone call are not returned, and overall just a horrible lender.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We regret to hear how greatly disappointed you are with our service efforts. This was not our intent. Making sure our clients feel well-supported remains our number one focus. Our clients are our top priority, and we want to do what's best for them. Congratulations on reaching your financial goals and thank you for the opportunity to serve your financial needs. Please, don't mistake us for other companies that may take advantage of people who are struggling. We wish you all the best in your future endeavors. Thank you for choosing FreedomPlus as your financial solution.

    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 21, 2020

    This company was great at first, however, since I have been impacted by COVID, they are unwilling to assist me in any way. I asked for a ONE month deferment due to be laid off and they refuse to help or defer my payment because my account wasn't opened on or before May 1st, even though I have been a customer prior to this account and have always made my payments without fail. This is the only company I have dealt with that refuses to help but instead emails me a COVID resource guide, as if I haven't already used all the resources I have to make sure my bills are paid. It is sad to me that this company won't assist a customer during a financial hardship even though I was told at the time I first requested the deferment that I would later be able to defer once the account was 6 months old. It is now over 6 months old and they still won't help me. I will not be doing any more business with this company once this loan is paid off.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    April, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

    Customer ServiceContract & TermsCoveragePricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessTransparencyTimeliness

    Reviewed Aug. 5, 2020

    Step 1 - Getting loan was very easy - 12k loan to replace my aunt's roof; 24 mos/5.99%. Staff helpful and kind.

    Step 2 - Repayment gets tough 1 - if you do auto pay your bank will send $$$ to a company called “B Group”. I didn’t recognize name and halted payment. That turned into a circus, w/ FreedomPlus calling me, late fees, etc. and while one person said, "Sorry. We’ve had this issue before," another said, "Too bad the company name B Group is listed in paragraph 47 of your paragraph." Oh, uh, ha. Btw, unlike 97% of companies in the US, you can not make a payment by phone, you can not submit a day of payment on line. Suspicious of intent by FreedomPlus Rules, because this unusual backward rule may lead you to pay late, more fees? I am. Everything outside of auto payment must occur via US mail, or via your bank.

    Step 3 - I paid my loan off a year early as I am not a fan of FreedomPlus. It took over 2 months and 3 phone calls incl. to a manager; sending a letter to Jim **, supposed operations leader in AZ, and contacting Credit Bureau to get my credit report updated to accurately reflect my pay off. The manager talked over me and flat out said “we always send updates every 30 days, we are never behind, it is the credit bureau’s fault. The woman at the credit bureau laughed. It is a shame and cost me a lot of work to force FreedomPlus to do the right thing.

    I will never use them again. They are way too loan-sharkey and scary. As they limit how you can pay them when technology allows safe same day electronic payment transactions to most big companies, I see the game for what it is; to take financial advantage of people who need assistance, when they are in a jam. Luckily, I paid them off and got out of their web. I don’t recommend them.

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    Punctuality & SpeedLoan Process

    Reviewed May 3, 2020

    This was by far the easiest and fastest loan process my wife and I have ever experienced! I have waited longer to be approved for a car with my local bank. I highly recommend FreedomPlus for consolidating or home improvements. Thank you Kathi ** for your work with us.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Our pleasure, Shon. Thank you for sharing with us how pleased you are with our service. Making sure we relieve our clients of their financial burdens remains a top priority. Be sure to contact our Loan Servicing Specialists if any questions come up. Thank you for being the best part of FreedomPlus!

    BillingLoan Process

    Reviewed April 23, 2020

    At first this was a great company, the loan was easy to get. We received the loan before all of the Covid-19 lock-downs. Our income was affected by this and they have not been cooperative at all. All of the other companies were willing to work with us and put 2-3 payments on the end but not FreedomPlus. They told us that because our loan was new that there was nothing they could do. It should not matter how new the loan is. It's not like we chose to have our income affected.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We're terribly sorry to hear you and your family have been financially impacted by the pandemic. Many of our clients are suffering from similar challenges. We are sorry to hear your request could not be fulfilled at the time. However, we encourage you to reconnect with our Loan Servicing Specialists at (800) 297-5879 to review any options that may now be available. Thank you for voicing your concerns with us today and for choosing FreedomPlus.

    Customer ServiceCoveragePricePunctuality & SpeedStaffBillingLoan ProcessRatesTimeliness

    Reviewed April 16, 2020

    Don't even bother with these crooks. Reached out about a consolidation loan with them and they initially seemed nice enough. Went through all of the hoops they want you to go through and was quoted an interest rate, and said underwriting just needed to verify employment. They claim it took 5 days to reach HR and that they called several times a day, but my HR Manager said the number they left said they were unable to complete the call and that she never received another call after the initial message.

    Finally after 5 days they call me and say oh we gave the incorrect number, have her call this one. They verify the same day and call me back with an interest rate 10% higher than what it was initially, claiming that since it took so long the interest rates skyrocketed in the mean time, even though interest rates are at a historic low right now. I respectfully declined because of the rate, they get rude and hang up. Fast forward a few weeks later and they call me stating my approval is about to expire and if I was still interested. I reconsider and decide to proceed knowing I'd most likely end up refinancing anyway after about 6 months, and it would be nice to only have the one payment. Get them more information, including my bank information (which I'm now worried about) and they call me the next day saying underwriting is now declining it because of my profession, that they are considering it high risk. Waste of time and very unprofessional company.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We imagine this to be extremely frustrating, Mr. Kenneth **. This is certainly not the experience we'd prefer you to have. Our goal is to provide a simple way of obtaining financial freedom for our clients. If you still have concerns regarding your eligibility, please contact our Loan Consultants at (800) 297-5879. We appreciate the feedback and thank you for choosing FreedomPlus.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 4, 2020

    The process was quick and painless. I would highly recommend my loan expert I worked with. He was efficient and explained everything well. The entire process went so fast and there was was really minimal items I had to do. My loan officer was very personable too. I would highly recommend this company to a friend.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Welcome to FreedomPlus! Thank you, Allison, for speaking so kindly about your Loan Consultant. We're glad to hear how pleased you are with the service that's been provided. Please know our advocates in Loan Servicing are also more than happy to answer any questions that come up. Thank you for choosing FreedomPlus to reach your financial goals!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2020

    From start to finish everything was professional! The person who called me was very professional Chris was outstanding letting me know what we needed to get the ball rolling, I could recommend this service to anyone. Thank you for being there!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you, Stanley, for sharing this amazing feedback! We appreciate you recommending our service to others and are glad to hear you're pleased with our efforts. Be sure to contact Loan Servicing if any questions come up. We're available Monday - Friday to support your needs. Thank you for choosing FreedomPlus. Here's to financial freedom!

    Verified purchase
    StaffLoan Process

    Reviewed March 28, 2020

    Friendly agents across the board. Could not have asked for a better crew to assist me with this loan. Well done to all. If I need help in the future I will come to the experts in what they do. Freedomplus.

    C **

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Welcome to FreedomPlus, Charles! We are thrilled to service your financial needs. We're also honored to be the financial solution to your concerns. Your feedback regarding our service is amazing and we appreciate you taking the time to share. Thank you for choosing FreedomPlus to reach your financial goals.

    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed March 23, 2020

    I first discovered FreedomPlus by way of Lending Tree. After supplying written assurance that my exploration into loan options would not result in a hard inquiry on my credit reports, I provided Lending Tree with requested information. Lending Tree indicated pre-approval with FreedomPlus, along with a few other lenders. The potential interest fee indicated per FreedomPlus was a rather wide range, so I contacted FreedomPlus by phone. I was told by a customer service representative that a hard inquiry on my credit report would ensue only if a chose to pursue an application. She proposed a personal loan with an outrageously high interest fee, over 28%. My credit score was excellent. I politely declined pursuing an application at that time.

    Two months later, I contacted FreedomPlus again. I was told to finalize the application, understanding that my application was a continuation of the earlier one. I have since discovered that FreedomPlus, instead, treated both instances of contact as applications with two hard inquiries. The lack of transparency and clarity at FreedomPlus is concerning. I contacted FreedomPlus to request removal of the first hard inquiry. The representative was unclear as to my history with FreedomPlus, even after I explained the circumstances, and could not provide proof of said history. He then became rude when I challenged him and hung up on me.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We are sorry to hear about the frustrations experienced when reviewing your options with us. Educating our potential clients about all details of our service remains a top priority. If you feel we were not 100% transparent in any manner, again, we apologize. We wish you all of the best in your financial endeavors. Thank you for considering FreedomPlus to serve your financial needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2020

    Customer service went above and beyond. Would definitely tell others about you guys. Very friendly and made it a very easy and pleasant experience. He answered every question that was asked and made sure I understood everything that was being done.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Welcome to FreedomPlus, Daniel! We are excited about the opportunity to serve your financial needs. It is also an honor to hear how much you've enjoyed your experiences with us. We appreciate the recommendation as well. If any questions come up along the way, our Loan Servicing Specialists are available, Monday - Friday, to address your concerns. Feel free to email us anytime at customersupport@freedomplus.com. Thank you for choosing FreedomPlus!

    Verified purchase
    Staff

    Reviewed March 18, 2020

    Brian ** assisted me through my entire process and he was very patient and extremely professional. He went above and beyond on explaining the process step by step. He is a great representation of your company and you are lucky to have him. Thank you Brian!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We are more than happy to help. Welcome to FreedomPlus, Vanneshia! We are thrilled to have an opportunity to support your financial needs. We also appreciate you speaking so kindly about the service you've received. Our advocates in Loan Servicing are also happy to answer any questions that come up. Thank you for choosing FreedomPlus to reach your financial goals!

    Verified purchase
    StaffLoan Process

    Reviewed March 13, 2020

    The whole process was smooth and easy. The Representative who assisted me was very knowledgeable and showed empathy throughout the loan process. She walked me through every step and answered all questions that I presented to her. Thank you to the representative and thank you FreedomPlus!!

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Amazing feedback, Mr. Frank **! We are thrilled to be a part of your financial journey. The greatest reward is hearing how pleased you are with our service efforts. We hope to continue providing an amazing experience for you. Thank you for being the best part of FreedomPlus!

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    Staff

    Reviewed March 11, 2020

    My customer care professional walked me through everything and met all my needs. I've had nothing but great service from day one. And saved me money each time. Such a pleasure knowing someone is looking out for me. Thank you all for the best experience.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Welcome to FreedomPlus, Alan! Thank you for sharing your amazing feedback. We are thrilled to hear you enjoyed the experience you had with your Loan Consultant. Please know our Loan Servicing Specialists are also excited to answer any questions you may have. Thank you for choosing FreedomPlus. Here's to financial freedom!

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    Customer ServiceStaffLoan Process

    Reviewed March 10, 2020

    My loan request was approved almost instantly, and the entire process from application to receiving loan funds was as easy as I've ever experienced. Customer service was excellent and courteous. I would most definitely recommend this service to my family and friends who need it.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We appreciate the recommendation, Mr. Vonjo, and welcome to FreedomPlus! The feedback you provided is amazing. Thank you for sharing this with us. We're also grateful to hear how supported you feel by our advocates in Loan Servicing. Please continue to reach out to us anytime assistance is needed. Thank you for choosing FreedomPlus as your guide to financial freedom.

    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingLoan ProcessHonesty & Transparency

    Reviewed March 7, 2020

    After their misleading ads I attempted to get a loan. At 1st it was how much do you want then a few days later they wanted to see my pay stub. After explaining I was a 1099 employee they immediately turned me down. I then called in and spoke to a supervisor. After proving income was correct and supplying my bank records I'm told they go by net income meaning after all your Bills are paid...I had to take off work to accomplish all the paperwork. I'll never be SCAMMED again.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We're sorry to hear about the frustrations experienced, Mr. Jesse **. As your Loan Consultants, it is our responsibility to inform potential clients about the requirements of our service. However, we will take opportunities to find solutions to uncommon situations. We never intended to create a frustrating situation for you. We wish you the best in all future endeavors and thank you for considering FreedomPlus to reach your financial goals.

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    Customer ServiceLoan Process

    Reviewed March 7, 2020

    I was really happy with the way I was treated. I have told other people about you. Hopefully they will call and get the loan they need. I do wish it would have been paid off as soon as the extra money was in my account.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    Thank you, Rosemary, for referring our service to others. We're glad to hear you are enjoying your experiences with us. We hope to continue providing a supportive atmosphere where you feel comfortable asking questions about your account. Thank you for being the best part of FreedomPlus. Here's to your financial relief!

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed March 4, 2020

    The loan agent that I dealt with A. ** was wonderful. But when I took my original loan out was at a extremely high interest rate. I was told that if I made 6 months on time payments that my rate would be greatly lowered to possibly around 5%. So I made 6 on time payments and called to have the loan amount refinanced and unfortunately my loan percent rate is nowhere near the 5% I was lead to believe I would receive.

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    Achieve Personal Loans
    Response from Achieve Personal Loans

    We appreciate your feedback, Ms. Donna **, and are disappointed to hear this was your experience with us. Making sure we set the proper expectations regarding our service remains a top priority. Please let us know if you still have any concerns regarding the details of your loan. Thank you for allowing FreedomPlus the opportunity to serve your financial needs.

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    Achieve Personal Loans Company Information

    Social media:
    Company Name:
    Achieve Personal Loans
    Formerly Named:
    FreedomPlus
    Website:
    www.achieve.com