Five Star Tax Resolution Reviews

Their customer support was good. They were informative and they got the result they said they could. The process was easy. It took a couple of hours to read through paperwork and sign documents. Eventually, a check showed up and they got my tax refund or tax credit. However, there was an issue at the end where I thought the money had already been deducted, but they didn't invoice me correctly or they had the wrong email. I never had a copy of the invoice, and then they called me later saying I owed them. That part, they didn't do well.

I spoke with Enzo today about a possible reduction in my federal taxes. Unfortunately, because of my current situation, there are no options for me other than paying down the debt. Kudos to Enzo and 5 Star for giving me an honest answer with explanations without charging a service fee! Would 100% recommend 5 Star Tax and if my situation changes in the future, I will be contacting him again!

I had to reach out to the attorney multiple times so he could reach out to Five Star Tax Resolution Inc. But now, the people are good. I go back and forth with Vanessa. She's great. She gets back to me. However, Kaylee hasn't answered me in quite a long time. So, I'm still waiting on my tax credits. I wrote to Kaylee seven emails from September 6th of 2023, and she did not respond to me. I'm looking up until November 28th 2023, and she did not even respond to me. I called and they put me in contact with Vanessa. Vanessa usually gets back to me.

Michael has been extremely helpful with me. He was polite, & very professional. I just launched my business & was worried about my taxes & how things would turn out. He assured me everything would be alright & sure enough it was. I look forward to working with Micheal and 5 Star Tax in the future. I highly recommend him!

I sought Five Star in the hope of getting some of the employee retention credit money back from the government. The initial consultation with the gentleman from New Jersey was very pleasant. He and I had a very nice conversation and that started the relationship. The last that I understood from the company was that the United States government had paused the payback program for the time being and that it was anticipated that it would probably be started again. So, right now, our hope of getting some refund is on hold. On the front end, there were some forms and information that I needed to gather and submit. But 95% of it has been by email. And it's been at a high level. Five Star Tax has my information and they’ll submit it and be back in touch once they hear something. This is the only time we've been through something like this. But so far, so good. They've stuck with it and they've kept updates. So, I understand that right now we're just holding on and waiting.

They helped me lift a tax lien that had been stressing me out. Five Star Tax Resolution’s team was efficient, professional, and kept me informed. I can finally move forward without that weight on my shoulders. I couldn’t have done this on my own. Thank you so much!

I had a complex tax situation, and they made it seem manageable. They handled all the IRS communications and saved me from a ton of stress. Now I’m on a path that actually feels achievable. I feel like I’ve got my life back. Highly recommend their service.

I reached out to Five Star for tax relief and was impressed with how down to earth they were. No pressure, just good advice. They got me an Offer in Compromise, which has been a huge relief. I’m so thankful I took a chance on that free consultation. I feel like I have a fresh start with my finances now.

I’d been putting off my tax debt for years, but they helped me confront it. Their team was patient, understanding, and never made me feel bad for waiting so long. Now I’m on a payment plan that feels doable. I feel like I’ve finally got a handle on my finances. So grateful for their help.

Five Star was a lifesaver during my IRS audit. I was beyond nervous, but their team handled everything and even prepped me on what to expect. The audit went smoother than I imagined, and I owe it to their expertise. It was nice to have someone on my side who knew the ropes. I don’t know what I would’ve done without them!