APMEX Reviews

They have good prices and shipping is prompt. They are a regular go-to when I am looking to make a purchase of precious metals. I have made several purchases from them and the experience is the same all the time.

APMEX cancelled my order however they cashed my check. It was an order over $8000. It’s been a month and no refund for funds. Do they keep my money in a high yielding interest account for awhile before they refund? Interesting, I will never purchase from them again. I was a customer with many transactions. Buyer beware, It could happen to you. Where’s my money APMEX???

They canceled my gold bar without notice saying no inventory despite it was promised in the beginning on website. Took almost a month and still no refund after the silver bars are shipped out. Calling daily to ask for refund status but they lied to me saying refund was issued on 10/23. It wasn’t processed till today. I have to dispute through my bank.

I find that APMEX gives you top quality coins and their prices are much less than other companies I have dealt with.. You can even earn discount points by getting the BULLION CARD which lets you pay over time on large orders.

Order placed and full order received, however, part of the order was shipped from another location and an unknown person, received under a separate package which did not come from the original place of order. While the shipping order and invoice are provided in the shipment, I believe the items sent from another person/place should have been communicated to me before the order was shipped. However, I am satisfied with APMEX items and service.

I have been a customer of Apmex for over 20 years although it has probably been 10 since I've bought anything from them, reason being that when I attempted to do a buyback (sale) about 8 years ago the offer price was SO low that I was insulted by their meager offer. A month ago I contacted Apmex regarding a large collection of coins from my late father's estate. There were many unusual items including world coins, ancient coins and a number of PCGS and NGC graded coins, as well as some commemorative sets. I furnished many photos and descriptions and followed up with several phone calls. Eventually I was put in touch with a "specialist" whom I contacted several times to provide additional photos to assist them in their bid.

Do not send your coins to APMEX. They are fraudulent company. I ordered 100 kookaburras. It was supposed to be a seal box and came loose. I returned them for a seal box. They never returned my 100 kookaburras in a sealed box. They held my money and they held the coins. In the meantime market value of the coins went up $1200. Can anybody tell me now why they never sent the coin back?

I've been buying precious metals from APMEX since 2008. They have a big variety of products. I am always please my order when I buy from them. I will keep on buying from them. APMEX always take care of me.

I enjoyed the products that I ordered. I had an issue with 1 of my eight orders. There are not great shipping options. USPS failed to deliver 1 inexpensive item. The customer service department treated me like a criminal even after filing a police report. Very poor service. I will never order from them again.

I have been a VIP member since 2012. My last two orders were nightmares. Customer service and management stonewalled me in phone call after phone call trying to learn the status of the order (wire transfer). One item in this last order dosn't look quite right and I'm going to have it tested. I will NEVER buy from them again!

They misrepresent tax and charge sales tax for exempt bullion products for Colorado customers. Collecting a tax that doesn't exist is fraud to me. I would never order from them again considering they are already overpriced.

The website and the ease of ordering products that I want is by far the most convenient option that APMEX offers. I have had no issues in the past and my orders have arrived in a secure, and timely fashion. I will continue to use APMEX for my future purchases.

The Website easy to navigate, descriptions accurate. Delivery always takes longer than optimal. Use 'sign for delivery' to assure security of the process, so it's not just left on your porch or open box.

There was a miscommunication between receiving and accounting. Once rectified my sale was processed in a timely manner.

For something getting a little expensive coming through the mail I was worried but I got my order when I was supposed to, I’m super happy with it and I appreciate all the updates along the way! Great experience.

Never an issue with APMEX. This is my go to bullion seller. Everything I order arrives promptly with no issues. I suggest asking for delivery that requires a signature on large orders as the postal service has been a mess lately.

This company is an absolute Joke. DO NOT SELL to them. They’ll jerk you around for weeks giving excuse after excuse for delaying payment. Then put you on terminal hold hoping you’ll just hang up. DO NOT SELL to them.

I’ve had difficulty getting the points as promised and advertised for the APMEX Bullion Card. Two of my three purchases in July were not awarded the 4%, and I’ve called several times with no resolution. For the August anniversary sale, it was advertised as 5% back, but I received an email showing my reward amount as only 4%. I have a ticket in on that one as well. Also for the anniversary sale, customers who spent $500 were supposed to get a $25 discount code emailed to them to spend before September 30. I have not gotten that email. Basically you have to stay on top of their promises. The surcharge for using that card is 4%, so if you don’t get your 4% back, you’re actually spending a 4% premium over the advertised markup. For example, if you think you’re paying a 5% markup over spot and then you don’t get your 4% reward back, you’ve actually just paid 9% markup.

I have purchased many items from APMEX and 1 Gold who they own. I always had good success with them until USPS lost shipment in mail. The reason I buy metals is believing the price will move up. After I purchased silver spurted up to near 40.00. In good business I believe the company should replace what you bought, instead of getting another 5 oz silver bar I was reimbursed by the company. The difference now for me to purchase the same item and take a chance it will be lost cost 42.00 more. So, for 42.00 they have lost a customer.

Great company. Apmex has such a great wide range of coins and bullion to choose from, if you want something, anything, that have it. Receive my order quickly and was in perfect condition, couldn't be happier. I've bought a few items from Apmex and will certainly buy more from them.

Updated on 08/27/2025: They say they are issuing a refund which is good because I didn't sign for the empty box and the mailman returned to sender.

First order… My initial intent was to order an amount over their limit for personal concierge service so I called and had a great conversation. We went back and forth over the next week via email, with the intent to place the order with her once I had funds moved into an account which I could then wire from. When I reach out to actually place the order I received no response. Time got away from me. A few months later I decided to order directly from the website and experienced difficulties when the ACH portal would not accept bank info/set up properly. I then went to send a check but it requires a CC to do so.

I've made several orders over the years and had generally good experiences. Last order was an advertised brilliant/uncirculated Carson City Morgan silver dollar that had a corrosion? mark. Wasn't happy. Will I do more transactions with them? Probably, because selection of product seems better than competitors but will limit purchases to non numismatic items. I've not had any delivery problems but I use the signature delivery option.

I absolutely love using Apmex. First class service. I will use no other precious metals broker. They always ship my metals out quick and they show up to my mailbox secure with no evidence of tampering. 10/10 rating!

SCAM COMPANY. APMEX LOST MY $200 PACKAGE – AND REFUSED TO REFUND ME! I have done business with Apmex in the past, and they still did not take that into consideration. I see that other paying customers have gone through identical experiences. This was meant to be a birthday present for my little cousin. When I demanded proof of delivery or my money back, they blamed ME and refused to refund a single penny. APMEX is dishonest, unreliable, and outright predatory.

APMEX LOST MY $2,000 PACKAGE – AND REFUSED TO REFUND ME! I paid for a signature-required delivery, but APMEX cut corners and shipped via USPS—who never got a signature and lost my package. When I demanded proof of delivery or my money back, they blamed ME and refused to refund a single penny. Never again. APMEX is dishonest, unreliable, and outright predatory. Save yourself the headache—DO NOT TRUST THEM WITH YOUR MONEY!

Apmex promotes the Bullion credit card as a way to purchase their products and receive a 4% credit toward your next purchase. The deception lies in the fact that you are charged that 4% by the credit card as a surcharge. So you are indeed not receiving any credit toward your purchase of bullion. Also, the Bullion credit card does not send any digital invoices, and they will only contact you once your billing deadline has passed and they have added a delinquent charge. Additionally, any correspondence regarding the card does not include the word "Bullion." Instead, you must unravel that "card center direct" is its veil. I do not recommend purchasing bullion from Apmex whose tactics are duplicitous.

Apmex sent me scratched up new 1oz silver Britannia. When I wanted an exchange, I had to pay for return delivery and when I received the replacement, the coins were still scratched. I will never buy from APMEX. Horrible service.

I recently started investing in silver dollars, as it is the only metal that fits within my budget. I have ordered 4 at this time and have also received some 1/2 Goldbacks for free with my order, which is awesome. I did my research on this type of currency and ordered some $1 ones from a different company, but if not for the free ones with my APMEX orders, I might not have diversified into another type of metal.

APMEX did not deliver my two orders within 7 days as promised. APMEX had withdrawn funds from my bank account the same day. However, when I cancelled the orders, APMEX would not release the funds for 60 days. It is unacceptable to keep the finds for 60 days!

This is my second purchase form APMEX and just like the first time, it went smooth, great communication from the company and delivery was on time and the order was fulfilled to my expectations. Would purchase from again in the future.

Frequently purchase here. Usually good selection and most items in stock or returned to stock soon. Competitive pricing and speedy delivery. Items on "Notify me" list usually become available after a moderate wait depending on market trends, no deal breaker. Easily navigate to PM and subcategories.

They cherry pick and you get the leftovers. For instance just bought a roll of mercury dimes and there was a half an inch of space at the end of the roll because of all the slicks that they put in there.

Elite member Since 2013! "Initially, my experience was great, but over time, APMEX's customer service has seriously declined. They used to be responsive and offer solutions, but now they ignore issues, delay responses, and don't take responsibility for their mistakes. My recent order was a mess—late, incomplete, and full of false information. Their profit-first mentality has overshadowed the quality service they once had. They need to step up and value their customers over profit."

Apmex choose the best price online, but be very careful dealing with them. I made an order for a bullion and a sovereign, then realized that my local jeweler to have them at a lower price, I canceled the order in the same day before it was even shipped. That was a Saturday. They send me the cancellation email. And they directed five percent of the transaction calling it "market loss fee" meanwhile the market has appreciated for gold. I called them and I said, okay, send me the products and don't cancel. If you're going to charge me this huge amount, they said the cancellation was already processed. They can't send me the product, so in short, they ripped me off 5% of my transaction without selling or shipping anything. Customer service is horrible, very difficult to deal with, basically tells you. It's in the fine print you read. You didn't read it. It's your problem, and there is nothing they can do to help you.

Ordered over a month ago, provided many forms of proof. They have had my money for 30 days and still not sent any gold bar I bought. They have you jump through so many hoops to ship out a product already paid for that it is absurd. You can enter legally to the USA with less documentation. There is no reason for this especially after they took the money.

I've bought frequently from Apmex and have never had an issue with receiving what I purchased. I'm not extremely knowledgeable in quality and price and Apmex's site helps me understand so I feel I can choose solid pieces at a reasonable rate.

This is not the first nor the last time I will use them for purchasing coins and metals. They are convenient for an online retailer. Prices are fair, though they can be steep when buying in smaller quantities. Overall, I would recommend them to others. Have not needed to go to customer service as shipping and handling have always been smooth.

I spent thousands of dollars with APMEX over the years, but they've lost a loyal customer. I recently bought expensive gold numismatic coins advertised as BU and AU, only to find out—after sending them to PCGS—that four were cleaned and damaged. These were absolutely not in the condition APMEX promised. When I contacted them for a refund, they ignored me completely. No accountability, no response. Beware—APMEX is not the reputable dealer they claim to be. I won't be buying from them again. Stay away, buy elsewhere like SD Bullion, etc.

Terrible shipping. They often use USPS. I tracked silver going back and forth across the country several times and it still has not shown up. If you call all you get is the runaround. My opinion stay away from them.

Making an order is very easy, and they have a variety of payment options. The website is easy to navigate for me. I do enjoy their selection of coins and I have not been disappointed with the delivery. I really liked the recent Godzilla coins I purchased. I may even get a couple of colorized coins in the future.

Extremely disappointed; with the customer service regarding my order. I paid on Feb 28th with a March 20th shipment date, but it still hasn't arrived. Despite daily inquiries, I've received no resolution or follow-up, only assurances that they're investigating.

Our first grandchild was born last year and instead of buying US savings bonds we started buying him precious metals instead for holidays and milestones. I told our son we will tell him it's pirate treasure when he's 5 years old. Ha ha. I feel the company is trustworthy. They deliver in a timely manner everything has always been top notch, we highly recommend. It's easy to look for products online in their catalog. It's easy to buy online. It's not complicated. I like all the different products that they offer.

Very easy process on choosing what interests you as well as finding something new. Being a coin collector from when I was a child, I'm somewhat acquainted with mint marks and physical condition of coins and the features of this site helps me find what I'm looking for.

Apmex is a wonderful precious metals company that excels in the precious metals market and they by far are the most comprehensive company in the industry without question. The 25 Maple Leaf coins I recently ordered were beautiful! Apmex has products that most precious metals companies simply don't have. Give them your business and rest assured knowing you're doing business with an industry leader.

Long-time purchases, exceeding $500,000. 3 times, recently, orders screwed up. Amazon caused credit card fumbles and orders canceled. You would think a phone call would straighten this out, nope! Each time a minimum purchase for birthday gifts and gifts were delayed, missed entirely. Piss-poor customer service! Okay, partly my fault. But???

I have ordered on several occasions and have never been disappointed in Apmex! Every order is professionally shipped and packed appropriately. All items are always as described! I am very happy with apmex!

ZERO stars if I could, only recommend if you like wasting your time and having family time stolen from you. I ordered Xmas gifts 11/30 and they never came over ONE backordered $30 coin I begged them to cancel, they refused and told me I could ship to my family's house where I was staying for Xmas, made me pay expedited shipping and the gifts NEVER came, hence I had to drop everything Monday 12/23 and spend all day finding new gifts for my family. NEVER BUY FROM THEM, backordered promises are prolonged and they LIE about where you can alternatively ship to.

It arrived late. I was a little disappointed in USPS but it wasn't Apmex, as soon as I called Apmex the issue was resolved. The post office is late. I should have used FEDEX Instead, Apmex was very helpful after I called them.

Do not sell your coins to Apmex!!!! They managers absolutely unprofessional. I sent a list of coins to them, and the manager sent me a quote with many mistakes, I sent an email, that you need to give me a quote for that list that I sent you, and sent the list again. After that, he called me and I explained where his mistakes again. He sent the quote to me second time, with mistakes AGAIN!!

My experience, once again, was secure, fast and on time. They have knowledgeable people waiting to assist you and many choices in which to chose from. They are very professional in the conduct of their business. This was my second dealings with this company and they are very consistent and security conscious. As soon as the money clears it is shipped and personally handed to you by the courier. Simple...I like it!

Ordered Item below from APMEX. I received a empty box with no Bezel in it. Called and was transferred to APMEX security associate. Provided details with personal description of empty box and requested a new one sent to me. I was that there would be an investigation at APMEX for they have cameras to watch employees through process of shipping to customer and they did not discover any improprieties. The APMEX security associate basically inferred that I or the shipper stole the Bezel and that I was my responsibility to follow up with a police report for them.

This was my first major order and the items were as I expected. The coins are in good condition and some are good candidates for grading and certification. I will buy more from them again to get my collection completed.

Paid for overnight shipping (120.00) for a special event. I expected the package to be sent from OKC on Monday get it on Tuesday for that price in shipping. Instead, I received 2 emails with delay notices. I was offered was $10.00 off a future purchase but only if I ordered more than $100.00. Is the problem Fedex Priority Shipping or APMEX OKC.

Products received as advertised. Appreciate APMEX revising their shipping process to minimize any issues. Been doing business with APMEX for several years. Have only had two issues which were resolved quickly. Will continue to do bus with them.

I like to buy gold coins as gifts for my family. This time I wanted to find old Mexican gold coins and they had several options! After purchasing, they sent the order to me and updated me with tracking. My housesitter received the order almost the exact same time that I received the email that it had arrived.

I have been an APMEX customer for many years now, they are my go-to source for metal purchases. My last experience was just as good as all the others. I am a big fan of the 9Fine products, they are on sale a lot of the time and the poured bars are beautiful, making them hard to pass up. So, I did choose some 9Fine bars, I wrote a personal check and got it in the mail the same day. It took a few days when I got an email confirming they received it and gave me a ship date. When it shipped, I got a tracking ID which had a delivery date of only a couple days out, it was an accurate date, as I got the metal delivered to me at my door, I signed for it, and that is that. APMEX is great and the entire process of buying metals is just too easy. -dk

I always get good deals from APMEX and I have been purchasing from them from quite some time. They always deliver on time as mentioned on website. The quality is top notch always. I always recommend their products.

These people stole my money over $2,000. I had to get various agencies involved in order to get a refund. They should be ashamed of themselves. What they sow they will reap. Do not buy from this company. I would go to Silvertown. They are the real deal.

I recently sold some coins to APMEX. I packaged them according to their instructions and dropped them off at UPS the same day. According to UPS, my package arrived at 11 am on Wednesday. It is now one week later, and several customer service touchpoints, and I still have not received my money. I feel like I'm getting the runaround. I have done business with APMEX for several years. This is likely the last time.

This company has an easy to use, very intuitive site which makes purchases very easy and quick. There is no pressure whatsoever, but all of their products are shown with sufficient information to make informed decisions on what and how much to purchase. Shipment and delivery are on time. Highly recommend making all your metals purchases here.

Horrible company! Recently I had two packages containing gold that were "lost" in transit. After getting the runaround from USPS. They finally told me to contact AMPEX. When I did, I got "we are sorry your claim was outside 30 days". So, you're just going to have to take the loss. I have been with them for around seven years. Today, will be my last.

Their customer service is seriously lacking. Immediately after placing my first order with them, I identified an order error and attempted to call them. It was after their business hours, so I then engaged their online web assistant. Which was not able to help me. I next sent them an email. The next business day, I received a response that they paused the order I placed until we could connect and correct the error. Their customer service hours are limited and when I would call, had long waits.

I placed an order. After 9 days the company wanted to verify that I was the buyer. I called them to verify the order. They declined to sell me the items and now they don't want to return the funds. They want me to wait 60 days for a refund of my money.

I received my first order several days ago and there were issues with the product. I have written to my alleged account manager twice (now three times) with no response other than an auto-generated out-of-office message. I am not impressed with APMEX customer service and plan to look elsewhere for my purchases. I am not submitting a copy of my receipt.

It was stalled for some reason in Dallas, TX on its way to CO and almost took a week. I was a bit nervous but then it arrived in perfect condition. All's well that ends well, and that's all that counts.

APMEX always delivers the P.M.'s I order in very timely manner. Products are always packaged to protect my investments and the quality is as good as I expect. Never an issue in 5 years of ordering. Thanks APMEX.

Rated 1 out of 5 stars. This "company" is a CLOWN SHOW! This company is a joke. Their customer service is super rude. The over promise and WAY under deliver. Their shipping is slow and late and when you call and ask about it they say it is your fault. They can't ship out when they said they would. This is not a reputable metals dealer by any stretch.

Never received this purchase, along with several other orders. Valerie ** is my name and I need to file a report on this company. I have several orders that were delivered to me according to the delivery confirmations that I received from this email alert.

DO NOT TRUST APMEX. I purchased a rare penny for over 1,300$k and received an EMPTY box. Inside the there was a layer of foam and that’s it, no coin, no empty coin container just an empty box. The box was in no way tampered with, the postal sticker was on the outside of the tape where you cut. This was all them, they stole the money and sent nothing. Now they refuse to dispute it, they claimed they checked their security footage and found nothing wrong, the postal box was weighed the same after postage which is ridiculous because it happened at the company itself. They are liars and cheats and I’m not going to stop until people know not to ever buy from them again!

I recently received Canadian Maple Leaf coins but ordered Silver Eagles. This breaks the trust factor between me and this company. If they don't send what was ordered, they don't deserve to be trusted. Other customers have mentioned the same. Guess they don't listen to their customers.

I HIGHLY recommend having your metals checked if you buy from this company. I bought silver bars from them and went to cash them in. I had a set of bars that were not silver except in one little tiny spot. I went to a second person, without saying anything to them and they reported same thing to me. They both said they knew something wasn’t right at first look. And it doesn’t even sound right when you ‘clank’ them together. Both used sigma and the bars wouldn’t register with the platform or wand. Only one little speck on the bars registered. They both were thorough in showing me the comparison with actual silver bars to these bogus ones by sight, sound, weight, and the sigma.

I recently bought a 1 oz American Gold Buffalo Bullion from APMEX, and the experience was fantastic! The website was easy to navigate, and the bullion arrived quickly and securely packaged. The quality is exceptional. Customer service was prompt and knowledgeable, making the process smooth and reassuring. Highly recommend APMEX for their reliability and top-notch products!

I've bought about 15 gold coins from APMEX of varying denominations over about a year and in comparison to other vendors the price, variety, quality, and service have been the best. Even when I freaked out over a red spot on a historic coin purchased a few months back, APMEX offered to give me a full refund and pay for return shipping. I decided to keep the coin, though.

I just got scammed by this company. They prey on the unknowing and it's a lot better to just sell to a gold trader locally. I sent in my good bar and coins to them which amounted to a few thousand dollars. It was claimed the shipment was tampered and then after 2 and half months of investigation they refuse to pay my claim because I “used an old box” even if the outer box was new. They cited this technicality. It seems like they prey on you when you fail to follow their supposed instructions albeit vague and then TOO BAD it's your fault even if the carrier mishandled supposedly your order. Makes me think they set me up for this because they knew my box was “used” and a convenient prey for loss. Stay away from them. They are crooks!

I’ve ordered several times from this company over the past two years and have always been pleased. I’ve found it convenient to place my order and then mail in a check. They lock in your price if the payment is received within a certain amount of time. The biggest thing I like is that there is no minimum order. I can order only one coin or bar if I want. I’ve seen other folks put negative reviews, but that certainly has not been my experience.

I ordered coins on May 18, waiting over 2 weeks, they sent them USPS, why??? And USPS makes you wait all day until 9 pm at night for delivery, I needed to sign so had to stay home. They were set to be delivered yesterday. No show, waited all day, still waiting. Bad service, no help from APMEX or P.O.

I had a very bad experience here and this will be my last time doing business with them. Had a $50k order canceled because "Leon **" from verification department claimed that, he misheard me. Even if he misheard what I said, he should at least verify that the order is canceled or give me some kind of verification number. He did not. He just canceled my order because he did not like that I mention I might have to cancel the order due to reasons. Leon cost me money and that's no way to treat a customer. I will not be back.

Ordered 8 uncirculated coins from APMEX, Four Morgan and 4 Peace dollars. One of each was a circulated coin determined after being sent off for grading grading. When I contacted the company they stated "So sorry it's after 7 days nothing we can do." You can send a request but most likely nothing gonna happen. If you want uncirculated coins make sure you order graded coins. This is really a scam because they price the coins as uncirculated but most people will not be able to tell the difference once received unless taken to a professional or sent for grading. SCAM be careful.

I Have done business for over ten years with APMEX. Each time I have placed an order, I have always received excellent and honest service and timely delivery. I like their no-additional-charge shipping and handling policy for orders above a very easy to meet minimum.

I was able to receive my orders in a timely fashion from APMEX! APMEX has such a great supply of Silver coins, it is often difficult to find something to buy, because the selections are vast... which is a good thing of course!!

I've bought and sold from APMEX over the years and the experience has generally been satisfactory (as opposed to, say, good or excellent) Until last month, when I decided to sell them back some gold in return for a paper check (no, you may not have my bank account number). Oops, can't do that online (a fact you can find out only by calling them). Bid for a minted piece was under their quoted spot price. Accepted. Shipping unremarkable, although UPS was delayed by weather.

I ordered a Silver Kruggerand through Apmex. I received it in perfect condition several days ahead of the promised delivery date. I have ordered from them before, and I will order from them again. I also ordered two (2) uncirculated American Eagle 2024 Silver Dollars. I received them ahead of delivery as well. The packaging, in both instances, was impeccable and very secure. I don't think you can beat their value or products.

Canceled three orders by credit card for no reason. First, they told me it was the bank (credit card issuer); the bank confirmed it was not them. Then APMEX told me it was because my billing address for the credit card was wrong and they would fix that. Finally they told me (third call to customer service) that I had to establish a history of paying by other methods such as wire before they would accept my credit card. This is the only vendor I have ever had a problem with; perfect credit and long history with credit card use. Avoid APMEX and find someone who appreciates your business.

Bought the APMEX 20-count storage box,, transaction went smoothly as always. Got notified when it was shipped and the tracking number, no issues whatsoever. Looking forward to my next purchases as I fill this box.

Been using this company for a few years now. Don't think I'll be changing because the process is smooth and easy. I have had no problems with APMEX. I place my order, emails of process are sent, product arrives on time. What else is there...I'll tell you ...No dilemmas.

I've made several purchases from APMEX, and found their service to be excellent. Their communications are very helpful, and their shipping is great, with products arriving quickly and well protected. I have no reservations in recommending them.

We ordered items for family for Christmas. Our order was received quickly and in time for Christmas. We were pleased with the items and so were the recipients of the gifts. We had ordered items from this company before, and may do so again in the future.

I found what I wanted on their website. I found the price was great. A little less than other companies I had checked for the product. I found my account and placed my order. So easy and efficient. I go to their website often to check for specials on what I want. I find bargains. I enjoy APMEX. Have shopped here often.

I sent the bank transfer. It was received, then the order was cancelled AFTER the payment was received. I call, and this status was verified on all three calls. I asked for an immediate refund of the bank transfer. Four weeks after the first refund request, I called and demanded to talk to someone in a supervisory position. I was connected with someone in accounting and was finally promised a reversal of the bank transfer. Five weeks after the purchase, I finally have my money back... all of it. The threatened capital loss was NOT applied. DO NOT PURCHASE FROM THIS OUTFIT.

I've conducted business for many years purchasing coins from Apmex. The leadership must have changed recently. I purchased 2 coins, my check was cashed by them, and now they are stating I owe them $316 for a cancellation fee which they accidentally conducted. I am now trying to either get my money back or they ship coins without their added cancel fee! Buyer beware.

I was an avid buyer on Apmex for years. So much that I was a premier member. Well yesterday I go to login to my new phone on their app, I get a "security" alert. I wrote a customer service email and called them directly today. Well after speaking to a few different people, I get transferred to a woman. She claims now my account is PERMANENTLY BANNED because the address is marked banned in their system. I said, "What are you talking about? Mind you I live I'm a MULTI- UNIT and there's 4 other people who live at the "same" address." According to her, I now am banned, all Premier perks gone and can no longer shop at their site/app because SOMEONE ELSE THAT I DO NOT EVEN KNOW had an issue with them??!! Talk about complete UNFAIR BUSINESS PRACTICES...I guess they don't want MINORITY WOMEN such as myself getting ahead in life and having gold/silver assets!!

It was a great experience website easy to navigate. The company seemed secure and delivers as promised. I was given options for delivery. My product was packaged well. I have order more three times from this company and have not had one complaint.

As a repeat customer, this a good metals company. It is a credible company that delivers as stated. Huge selection of products and fair prices, with deals all the time. I have purchased for several years.

Easy to order, prices are competitive, and their response and communications are great through the whole process. The packaging and mailing are very secure. I have been a customer for several years now and have not had any problems with my orders. They always offer top quality products at the lowest possible prices. I love the way that they would buy back my received products, if I wanted to sell. They are truly a One-Stop Exchange! Very trusted!

Been purchasing from APMEX for years. I found a product, listed as silver coins, that is interesting. I ordered 20 coins. Then I looked further, the product is not silver, and still don't know what kind of metal it was. I requested to cancel the order immediately, i.e., within 10 minutes from when I made the purchase order. Two days later, I received an e-mail from APMEX with a link to cancel the order. However, APMEX will charge a $50 fee for canceling. To tell the truth, I don't mind paying the fee as it was my mistake of not looking carefully, but I need to vent my points.

Caution doing business with this horrible company. I WAS a new customer and will not do any further business. They shipped me out tarnished coins and want me to pay for returns to replace. They had me messaging, and calling over several times to resolve, with no satisfactory resolution. Of course, a manager is never available but you can go to voicemail. They have a “I don’t give a bleep attitude for resolutions”. They don’t take accountability for their own errors. My large order was tossed on the ground by USPS and signature forged with an insurance coverage lower than what I paid, as shown on USPS delivery form of $100 for several thousand dollars order. This is terrible and claim to be a 4.5 star company. This is **. I won’t be doing any more business with this horrible company again.

Easy to purchase. Like the sales offered. Longer delivery than I expected but everything was great otherwise. Would highly recommend if you are interested in buying gold or silver for collecting or investing.

The mailman had me electronically sign for the package. He didn't just leave it at the door where it could be stolen. The package was well sealed and the material was what I ordered and I am very satisfied.

I recently ordered two rolls of old pennies from APMEX via Walmart. Four days later, an envelope was slipped through my mail slot (I was there at the time and saw the incoming mail) and the package was empty. Either someone had slit it open and removed the contents or they were never shipped to begin with. I then got emails saying my package had been delivered and my Visa account had been charged.

I purchased a bit of coinage and everything went smooth. No problems with ordering, shipping or receiving my items. This is my fifth order and I would order from them in the future. I would also recommend APMEX to any friends looking to buy precious metals and numismatics.

I was discriminated by APMEX based on the fact that my wife is from Russia. My order was cancelled, my account was blocked. I am a United States citizen, I am living in the USA, I am working in the USA, I am paying taxes in the USA, I want this country to be the best country in the world. And yet, my account was blocked and the order was cancelled. APMEX did not even refund me swiftly and said they were going to hold my money for up to 60 days.

I have been ordering gold and silver from APMEX for about a year. I have placed several orders and have always been completely satisfied with the products available, ordered delivery, and pricing. The customer service department is excellent and very responsive to questions and concerns. I highly recommend them if you wish to order gold and silver from a safe, secure, and totally legitimate company.

I collect the Peanuts collectibles and they had some I wasn't able to get before. The spot was lower too. I have had great experiences with Apmex in the past, and with the spot down, it was a good time to buy.

I bought a 1 oz. American Gold Eagle Proof from APMEX in 2019. I decided to sell it in June of 2023 and went through the process to ship it to them. They received it and a few days later I got a phone call from them telling me that the coin was not a proof and was not uncirculated. I told them I took pictures of the coin before I shipped it and they asked for me to send the pictures. They emailed me and told me that it was, in fact, a proof. If I did not have the pictures, I would have had to accept their misrepresentations and lies. This makes a considerable difference in the value of the coin. I responded to their email and told them that they have broken my trust and were lying to me to cheat me. They have not responded and it has now been over a week.

Great company, service, website, amount of products offered, and ease of use. Only company I will be using for this. The only thing I wish was available is the 5oz bar tubes but I found some holders on Amazon. I'm also using one gold, thank you for what you offer Apmex, gives me some peace of mind. I was originally going to use American Hartford Gold but did research and glad I found you guys. Thanks, Nathan.

My precious metal order was processed right away and arrived in great time. Very safe and secure packaging. Very pleased with my purchase. Each piece in my order is in mint condition. I will be ordering again from APMEX.

I ordered a couple of coins to add to a set I’m working to complete. I got an email stating that the company has not delivered the coin. I like the fact that they follow up on my delivery. I will continue using this company.

Updated to 3 stars because they did at least provide the refund properly. Still only 3 instead of 5 because they removed any future purchases I make from their insurance, despite me being the victim. It will never sit right with me to punish the victim of a crime. I understand why from a business perspective I would no longer be eligible for it, but I also disagree with it as it was completely out of my control.

I've had the pleasure of utilizing APMEX for multiple transactions, and their service has been consistently outstanding. The gold bars they offer are truly exquisite, displaying unparalleled craftsmanship. APMEX has earned my highest recommendation for their exceptional service and breathtaking products.

APMEX has the HIGHEST MARK UP on gold, silver, platinum and palladium. Compared with every other seller APMEX is the MOST EXPENSIVE for gold, silver, platinum and palladium. The customer service is ok.... They really are trying their best. I know this because I've had to reach out to them often with issues related to billing errors. But most importantly, APMEX is the MOST EXPENSIVE sellers of precious metals.

Delivered a day earlier than expected. Have dealt with them twice and very happy both times. Will be placing more orders. Love the packaging and the quality of the products. Everything delivered to me was as represented on the website.

Placed order and received the order within a few days. APMEX doesn't have e-check as a payment option, so I had to use Paypal. Other than that, it was a nice experience. I would like to see the payment options expanded like some of their competitors.

I have been very happy with Apmex. Their service has been accurate and turnaround time has been quick. Their variety of bullion is plentiful and make nice gift options for special occasions such as holidays, birthdays and graduations.

Good value and find. ;) Quality as described and reasonable price. ;) Shipped on time at reasonable cost. ;) The selection was not hard to navigate and found reasonable options after looking at several sites. ;)

Apmex has delivered products as specified, on time, great tracking communication. However, the portfolio tool is deceptive in regard to “current value”. Portfolio tool shows acquisition cost and current value but current value is apmex’s retail selling price, not what your actual value is. Apmex won’t pay retail or even give spot value for your product that you have to sell.

It was bad experience as a first-time buyer, customer services couldn't resolve my concern and charge me fees to cancel my order that made same day. I don't recommend them as a supplier. There are better service providers out there that they care about their customers.

Shopping online with APMEX has been a positive experience. They maintain a great inventory, provide exceptional customer service, and competitive prices. I would recommend APMEX to anyone and not be worried as to how they will be treated.

I have bought Silver Bullion, Bars and Rounds from APMEX, and have been extremely impressed with their quality and selection. When the post office lost track of a package their customer service was excellent and they fixed the problem immediately. I couldn’t be more impressed.

I have ordered from APMEX several times and always receive my items timely, packaged well and exactly as described on their online site. Site is easy to use and navigate and they always have a much broader selection than other dealers with more items in stock than other dealers. Will use them again.

I sold my gold Italian bars to them and they were 18k. All the conversation with them I disclosed that it was 18k. When they got it they apologized and sent it back. I never got it back. Don't know what happened. Call the USPS and they didn't have any claim or anything. Apmex just said, "We can't do anything." Basically lost my gold almost 5k of my hard earn money. Contacted lawyer and state deparment and nothing so. I'm just going to warn people about them so you can be aware. Opening Reddit groups and Facebook market group until the government can do something about them.

I trusted APMEX to ship me what I ordered, and in a timely manner. After weeks of not receiving my order, I placed a request to find out what happened. APMEX said that they "were going to investigate". They did their investigation, to find out indeed something happened to my order. Although it was at no fault of mine, and they 'guarantee satisfaction' APMEX stated that my request happened after their 30 day policy. Although they do ask if you don't receive your order right away, that you should wait longer. APMEX has not made this right to date, and I certainly hope they will do what is right and send me my order, or provide a refund.

I have used Apmex on several occasions with no issues. I did see one review where the coin was being shipped to the wrong address. That happened to me as I failed to update my address after a move. It was being shipped standard USPS, I called Apmex the next day to explain and they were really good about it. They put some kind of trace on it and got it shipped back to Apmex, it was then shipped out with the new address and all was good. Just delayed.

I placed two orders with this company, large, one was fine, one was the wrong item. Two weeks for them to confirm mistake, sent an RMA to return item not received (?). Asked them to note on my invoice the item I did receive rather than that which I did not before I returned the goods, they said they could not do that. I'm supposed to trust a company that wants me to return an item mistakenly sent and I have no record of that which was sent to verify the mistake. They claim video of the packing process and yet never confirmed the item sent. I sent them pics, no acknowledgment from them. I'll keep the wrong item, the value was close. They claimed to put a $25.00 credit on my account to adjust the price difference, tried to find/use it, it's nowhere to be found. They refuse to make a change on the digital invoice/record to reflect the actual item sent. It has not been a pleasant experience. Can not recommend APMEX.

Bought from this company on the recommendation of our son, who has been a customer for years. Exceeded our expectations. Attention to detail was great. Had a bit of a problem ordering on Black Friday, but that is to be expected.

Great experience. Prices are always competitive. Product always received on time and in perfect condition. They always keep me informed on any problems that could arise. Could not be happier with APMEX delivering on everything at this time. Highly recommend them to friends.

I go with a few major bullion retailers and Apmex is one of those. I always get my order in a prompt manner. The packaging of any bullion company is going to factor into the experience, and usually a vital aspect of security so that it doesn't get stolen or something. The sales section of the website is always helpful and they have an awesome selection.

This is was one of my yearly purchases from Apmex for silver and gold coins. They always have a great selection with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of delivery or you suffer the chance the mailman just leaves your package next to the mailbox for any dirt bag to steal. Those are the times we live in now, not Apmex fault. All coins I've received from Apmex have been BU and well packed, just as advertised.

APMEX website is easy to use, well laid out with competitive pricing and overall lower premiums over spot price. Their availability of stock in rounds and coinage is outstanding. My overall experience with APMEX has always been positive with multiple purchases over the years.

I had made a choice to go with these guys for a couple reasons. 1 good product at a pretty good rate. 2 I had recently had a problem and with a little premature following up on my part, My Problem is being taken care of with a min. of fuss. I am pleased with these guys at this point. Thank you for asking.

I placed an order with APMEX for coins. I realized that the order was going to the wrong address so immediately cancelled and reordered. I was debited twice and refunded days later for less than the order amount. I was not aware of a cancellation fee and market loss fee (fine print). I sent an email to APMEX to inquire with NO RESPONSE. I then requested a refund for the difference and was granted that refund by my bank because there was nothing noted about a fee or market loss fee on the refund invoice. I have now been locked out of my account and they refuse to deal with me. BEWARE THERE IS A FEE even for immediate CANCELLATION! They would not unlock my account even when I offered to pay the fee. My business will go elsewhere.

I have no complaints about this company, at least not yet. I have been buying small amounts of precious metals from them for a year so far, and, as far as I can tell, they deliver on what they promise. I can see myself buying from APMEX again in the near future. It's as simple as that, really.

Cancelled an order (twice) and was told a refund would be going on 8/31, then again on 9/1, and then again on 9/5... as of this writing, I have not received a refund and am getting a bit concerned. Customer service has not only been unhelpful, they have been misleading.

APMEX has always delivered quality products and their services is unmatched. I recently made a purchase and it was shipped swiftly and securely. They sent a follow up email to ensure my product arrived. I have never had an issue using their website and I have no complaints regarding their products.

Have been purchasing coins and precious metals from Apmex for a few years now. Always get what I see on site. Always high quality and good to great prices. Wish they would let you when they are shipping separately. Otherwise always on point!!!

Sonic Silver Coin was very pretty, a favorite character of my 13 year old. Bought as an early Christmas gift. Looking to purchase more by Christmas. Great website, excellent products, and quick delivery!

I asked a question through the web site two times, and no one would respond. I then wrote a physical letter to the company asking why they would not respond to my emails, and they never responded. So that tells me if I ever bought anything and had an issue they will not respond, but more than happy to take my money. They claim to have a A plus rating from the BBB, well if you look up how they get their rating it's nothing to do with customer reviews or satisfaction.

If everything works smoothly, you are luck. If there is any issue during purchase, you have to deal with the customer service. It become nightmare. Suggest avoid to buy anything from them. Bad customer services ever.

I ordered 1000 war nickels which are 35% silver but to my surprise 10% of the nickels were random date or 1942 (pre composition change) nickel nickels. They obviously know what they are doing and treat me like a child when I tell them depending on how many of these sell there could easily be a class action lawsuit, I bet people have been complaining about it for years and everyone who hasn't doesn't know how to decipher silver from non silver 1952 nickels. These people are clowns.

One thing I was concerned with buying gold online was having the items stolen. APMEX kept me informed when it was shipped and even after it arrived to make sure I received it. I have always been happy with their service.

Valkyrie coin...perfect condition and I can't wait till the next one...I have always had great luck with product service and shipping....the Valkyre series and this was the first...always fast shipping and good communication.

I bought some gold and silver coins and then realized that there are other reputable sites selling the same product for 20-30% cheaper. Do you research before giving them any money. After learning this, I will only buy from BGASC.com.

Two calls to accounting, eight emails, and a chat session later my silver order is still screwed. They seem not able to find the Easy Button when it comes to updating payment method. In fairness, they did foreshadow incompetence when order confirmations misspelled the word “status” as “staus”—not once; not twice, but six different times. Hardly inspires confidence. Wouldn’t use these clowns to shine my shoes, much less competently complete a consumer sales transaction. Which is odd, considering that it is in the business of selling to consumers.

I place an order on 4/24/2022. The package was “insured with the request of signature”. Company Version 1 -> “Our investigation in conjunction with the United States Postal Service, along with that of our insurer, has been completed… “package” was picked up directly at the counter with the postal clerk” 05/09/2022. Contradictory, On 5/19/2021 – Via email, Apmex “Request for Confirmation of Delivery”, which was answered immediately as PACKAGE WAS NOT RECEIVED”. The company requested until the 20th to receive package “since were 10 days of delivery”. I decided to wait until the 23rd, via call and chat I place to request a delivery, the company indicated: “the claim would be sent by email, it could take 24-48 hours for delivery”. The delivery was not received either.

Easy website, excellent shipping times, very good packaging. Never had any issues. Website is full of very useful information. Keeps track of purchases, has a spot that shows how much you paid compared to its current value.

This company is very quick with their delivery and the product all has protective covering on them. This very good quality! I would recommend this company to everyone I know. I have checked every piece I received.

Several months ago I reached out to APMEX inquiring whether they would be interested in purchasing about sixty high grade, graded and slabbed coins of various types I’ve collected over the years. They told me they are interested. I wrote out a meticulous list for every coin I was offering for sell, including the PCGS and NGC numbers and all the information on the labels. A few days later, I received an email stating they are reviewing the coins and compiling a purchase price for each. To cut this review short, it took nearly 90 days of back forth emails, with many days or weeks between each, before they send me a list for how much they would pay for each coin.

I had been a stacker and customer for years with Apmex, but no more. Placed an order, forgot to sign the check, immediately gave them permission to do an e-check. A month later, not even shipped and won't for another week or more. I finally tried to cancel the order. Even though spot for silver is down, there was a $44. fee for market change and cancellation. (On a very small order) On an issue that was Apmex's fault. Hard to get answers from customer service. Even though Apmex sometimes has more selection, they also have the highest premiums.

Used to prefer placing orders from this company, even the price little higher than others. However, their customer service is not good not anymore, and holding the order longer than before + longer than other companies.

Good prices. Bulk deals. Easy to understand and very fast shipping. I would recommend Apmex to everyone. Great company. I surfed the internet looking for a decent deal to purchase a small amount of silver, Apmex had the best deals and lived up to their advertising. Very good.

I earned a little extra money on a freelance and have always wanted the 5oz version of my favorite stacker. The fact that you offered its airtight case as well was terrific, it is the prize of my stack!

My 1st purchase gave me a discount on the silver spot price. I purchased enough to get free shipping. I bought 1oz bars. I wish they sold bars that had "break-a-way" gram increments so that I could use those pieces for purchasing and barter.

I have been dealing with APMEX for a few years now and have never had any negative issues with them, I know that the items I purchase are going to be of top quality and always delivered in a very timely manner.

I researched and chose APMEX. They are the only ones I buy from and trust. GREAT Portfolio tool. Keeps me up to date on my investments. Shipping on time! I would highly recommend APMEX to first time or lint time investors.

I have never had any issues with purchasing PMs from APMEX. For now, they are the only reseller I use. But be careful if you want to sell to them. I have a low mintage Gold coin, less than 7k were minted and their offer was essentially a scrap Spot Gold price. They also didn't return my email when I informed them of this. As always, buyer beware but also Seller beware.

Purchasing metals was a whole new experience for us. We were leery and very hesitant but this company made it so easy we had great confidence with our first purchase we made additional purchases. The speed with which we received our purchases was very impressive.

Worse company I have ever dealt with in the USA.

APMEX is the precious metals dealer I use most often. They have the widest variety of silver products and the delivery is always fast and secure. I’ve made more than 20 orders with them in the last year and there’s never been a problem.

Please do yourself a favor and run from this company as fast as you can. Based on a comparison of what they charge for a one ounce gold coin today, versus another company I currently am buying from, they are charging hundreds of dollars more for just one gold coin, the reverse proof gold Libertad. And please read reviews from other websites about their practices. I was genuinely alarmed by what I read.

I got scammed by Apmex. Be aware, Apmex never gave me my order after paid in full which was almost $10K! I even provided full police report. I will report this company to every consumer site around and on investors forums, also make people aware that they will not provide ANY help, support and take 0 responsibility once your package gone missing even if you PAID to get it to your door with signature. I am beyond sick to my stomach dealing with this.

I love the reoccurring investment tool to track your investments. I have completed 7 orders of Random Eagles. I received some with mixed dates including 2011, 2013, 2015’s. Easy way to invest and build your inventory. You can also switch up which products you buy. Next month I ordered Morgan Silver Dollars.

I recently ordered bullion bars from APMEX. The price was fair and the items arrived in good condition. I was satisfied with the speed of delivery. The item arrived on time and undamaged. Thank you APMEX!

I ordered and paid for gold. Waited a couple weeks for delivery. I get an APMEX email that says it's being delivered. What? There's been no delivery!!! The USPS tracking record says the delivery has been made and I signed for it. This definitely hasn't happened. I call APMEX and a lady tells me that a claim has been filed and I will get an email from claims between 3 days and 2 weeks. Really? Don't use these people, I think I'm being ripped off.

I love APMEX with their selection of coins, etc. Very simple to buy from them. Customer service could not be friendlier. Stuff usually ships out quickly. Just be careful where you ship your order to, I'm reading some reviews by people trashing APMEX because someone snatched their package. Wait, how is this the fault of APMEX? Good, reliable company couldn't be nicer to deal with. Highly recommend.

I have been using APMEX for purchasing Silver for over a year and could not be more pleased with the quality and service. Found the prices slightly better than other sites, but the service has been incredible. Orders are processed quickly and usually received before the promised date. Orders were well packaged for safety and security. I have been so happy with them; I am a repeat customer.

All the pieces themselves were delivered in great condition, along with the boxes from the Germania Mint. However, 2 of the 3 plastic containers my gold 1/2 coins were sent in were broken. Not a HUGE issue, but I would rather have intact containers than not and would like to ensure it won't affect resale value.

I've placed a few orders for myself and family without any difficulty. Great selection. APMEX updates your purchase via phone and email, all deliveries have been shipped on time as promised. Will use again.

I did not appreciate the package being simply left outside my door without a signature or even acknowledgement. It was delivered via USPS. However, all my items were delivered and were on time, and Apmex can only be responsible for the timely shipping itself, not the specifics of delivery. This being said, if I were Apmex I would find a more secure delivery method.

In this business, you live and die by your reputation. In the past, APMEX had an excellent reputation. Something has changed for the worse over the years. I recommended them heavily in the past but will never use them or recommend them again. I have done a decent amount of business with them over the years. I was a largish buyer of gold and silver for my personal account at one time, most of which was bought at Apmex. In addition, I recommended Apmex to a relative that was a jeweler/large gold buyer. They did a lot of direct business with Apmex and recommended all coin sellers that came in the door to sell to Apmex. This will never happen again. In the past: no issues with Apmex at all -- as a buyer or a seller. Probably 100+ orders from me directly.

APMEX used USPS to ship my purchase. It was lost by USPS for 1 Week. Whenever I had purchased from them prior, it was shipped UPS. Never a problem with United Parcel Service. No wonder the Post office is going broke! If you purchase from APMEX specify UPS! APMEX is a pleasure to deal with but this has made me question if I will return.

Large time gap in time between delivery carriers. While I paid extra for early delivery for all orders; there was a big difference between carriers. USPS delivery took two days. UPS delivery took seven days.

I bought (20) 2021 Am. Silver Eagle (Type 2) MS-70 (First Strike) coins from APMEX on 10/02/2021. The coins were compared to a previous order of (40) Am. Silver Eagle (First Strike) MS-70 Type 1 coins. In fairness I bought the 40 Type 1 coins from APMEX. The most recent order of type 2 coins were smooth. All of them didn't have the crisp sharp sandal straps nor stars. There were also shiny pin sized specks on all of the coins, especially on her neck; in the same place. I immediately inquired about returning them for a refund. After about 1.5 monts and 4 emails I finally got my return label. I specifically chose refund on their questionnaire. Lo and behold! I received 20 of the same type of coins in the same poor quality.

Fake metals. I was sold a 1 oz poured silver that was way out of range when I tested it. When brought to their attention they stated I should have tested right it right away because returns are only allowed within 7 days. If you buy from them immediately test your metals because these people are dishonest. I paid $800 years back for a Sigma Metalytics Precious Metal Verifier (now they cost $1.100) which is Quality. Since it was out of range I took the 1 oz in question to a company in Austin that has a tester that cost a lot more than mine and it was not even any type of silver according to them. This company is dishonest and should not be trusted.

Bought a 1 oz Silver Square Bar APMEX (Encapsulated w/ Assay). The product also came with a 6"x 8 1/2" Velour drawstring pouch. Very nice and shipping service is Great, and professional. Pleasant to talk with the Personnel on phone. I will do business with them again.

Advice was straightforward and information and instructions were kept simple. Transaction was clean and expertly handled. Shipment was secure and timely. I would and have recommended APMEX to friends and relatives.

I have Zero issues out of 22 deliveries. The metals I received are of the highest quality. I also like their jewelry collections. I have peace of mind knowing my orders will arrive as promised. Highly Recommended.

My order was misplaced and delivered at wrong address. I don’t like the Way my case was handled... I raise a complaint but no action was taken and and have to check with lots of community members to find it. And I don’t like the carrier service via which they send the products.

I have been investing in Gold for a little over 30 years. I like to try different vendors, as many Gold offerings vary. I always start by purchasing 1 Gram to test for purity etc. This is the first time I have run into an issue. The Gram Ingot arrived quickly. On examination I was surprised by the brightness of the Gold. Very bright yellow, in my experience .999 24K gold is more of a warm amber color. The second oddity, was that the Ingot is as hard as stainless steel. Again from my experience, 24K is soft and malleable. Other samples from other vendors from around the world are soft enough that it can be bent with little effort. One would need a vice and plyers to bend this ingot. I had it tested by a Goldsmith and the reading returned at 18K. I would advise against doing business with this vendor.

Enjoy the website to browse different collectibles. Very prompt delivery and ease of ordering. Enjoy collectibles. Neat to be able to follow the market for precious metals. And enjoy the sales they offer. Very fun site.

I have ordered coins from APMEX on at least three occasions. In order to get the best price, I pay by check. That causes a delay in delivery, which is expected, but saves me from having to pay by wire. Consumer Affairs asking about whether I received an order placed September 23, but actually I placed the order late on September 22, 2021. It took probably five or six days for my check to reach the company, which is a guess on my part, and delivery was made on October 8, 2021. I also order from two other companies online, one that caters to ex-military and one that caters to NRA members and all have provided good service, but APMEX is probably a little faster. APMEX had some 2021 MS70 coins at a low price. For waiting for a bank check to clear, I think service was fast.

I ordered a 2021 1 oz Silver Britannia in BU condition. However it arrived with dented/chipped edges and the face was scratched. I did contact customer service regarding the condition of the "brilliant uncirculated" coin, and they provided a refund/exchange if I wanted to send it back. Which I wanted to exchange however the hassle of having to mail it back and wait for the return is a great inconvenience. All which could have been avoided if the product I was sent matched what I had ordered. With a precious metal company like APMEX, I would not have expected such poor quality. I later ordered from another company at a lower price and received a much better product than what was sent by APMEX.

If you read the BBB reports, APMEX has experienced a sharp uptick in complaints. I was very surprised, as I've had no problem with their service and always get exactly what I've ordered, on or about the date they said I should get it. What it looks like to me is a lot more deliveries being ripped off from customers' porches when dropped there by USPS. If you're going to order anything worth money, get a PO Box if you can't trust your neighbors!

I have been purchasing bullion from this company for over 10 years. It is the only company that I purchase from. I have never had an issue stock, shipment, or quality of coins. Shipment is always fast and insured with tracking.

Pay by check process was faster than I expected and item shipped quickly once check payment was received. I was happy with the items and the way the items were packaged. I will definitely purchase more.

What is the worst can happen if you order gold online from APMEX? My answer to that question will be: “receiving the box with no gold inside it!” Yes, we received the box (looks good from outside) but the gold bars were missing and the bag inside the box was teared from the side. We called and informed APMEX immediately, they asked us to file a police report and submit a claim with UPS as well, we did all they requested us to do, but eventually they decided not to file a claim! They expect us to take the loss and do nothing about it! We were extremely disappointed! I am not an expert and it is not my job, but there is a very weakness point APMEX need to focus on and improve, the way they package the products for shipment is not secured enough comparing to the value of these products (gold).

Ordering was easy. Shipment was well packaged. Delivery was fast. My order was international so the speed of delivery was even more impressive. I had a special request for this order and the company honored it with no questions asked.

I have used Apmex for several years now and have always received good service. They carry a large choice of the products I want, they are reliable, service is fast, products are shipped out most cases next day and their customer service is top notch.

I purchased several gold and silver items from APMEX. Their service was good but the final item (2021 Silver Eagle) after a thorough analysis of other sources I found APMEX was 20% above market value.

I've bought precious metals from APMEX for years and I will continue to do so for many more years. They have great prices and very secure shipping and awesome customer service. Couldn't ask for better.

Have been a long time shopper of APMEX. APMEX has an excellent assortment of precious metals at extremely competitive prices. I have always been extremely satisfied. Always a pleasant shopping experience.

APMEX is an excellent place to purchase coins and has a wide selection from various national and private mints. The website allows you to pre-order and receive notifications when new coins are available (adding a coin to your wishlist before it's available does this) or when older coins become available. Coins are often available with certifications or COAs, usually in tamper proof packaging. Prices are comparable to similar sites, but the selection tends to be better at APMEX, especially if you are interested in licensed coins (see Movie and Licensed Products under silver...I have not seen any site with such a large selection of these kinds of products).

I use Apmex for all my precious metals. I Love this company out of all the companies out there. They are very quick at processing my orders and have it at my doorstep in a very timely manner. Thank You APMEX!! A very satisfied customer in Texas.

I ordered 5 Niue Island commemorative coins from APMEX during July 2021. I ordered 2 for myself, and 2 for my mother for her birthday. I ended up ordering a third Niue island coin for myself. APMEX screwed up EVERY order. Then rather than issue a refund, they will give you a "discount on your next order", which they will also scam you on. Steer clear of this company.

Purchased 2021 pcgs ms 70 platinum eagle returned because it was damaged. They replaced with another damaged one. Don't understand why they wouldn't check the replacement. Will never Purchase from them again.

Enjoy purchasing several different types of products and the timely matter in which the products are delivered. This is a supplement to my retirement along with other purchases from coin and old currency. Good products to choose from and a good variety also.

Website is easy to navigate. Shipping was prompt. This is my new place to go for purchasing at a fair price. My questions were answered promptly and professionally. I found APMEX by getting an excellent referral.

I’ve ordered several times, and it is always a very streamlined process, I have never had a problem yet. From such a great selection to starting an order to delivery I have never once been concerned about anything since my first order.

This company has a large selection of precious metals available to purchase from one gram up to kilos. I purchased 10, 1 ounce Silver rounds. They arrived within approximately 10 days after ordering. I was notified every step of the way. I was given a tracking number so I could easily follow the progress of my order. They arrived carefully packaged in a protective tube. I will order again from this company. In fact I placed an order yesterday.

I have purchased products from APMEX several times and have always had great service. I am pleased with the products and service provided by this company and would recommend to others. I would like order again from this company in the future.

The order arrived in pristine condition and was delivered within the specified time frame. I will continue to conduct business with APMEX in the future. They are a first rate seller of these valued assets.