AmeriSave Mortgage

I was very pleased with the people that I worked with. Any questions that I had, they answered with no problems. Everything that I needed, they were always there, willing to help. I was happy with the end result. If I know anybody that was looking, I would recommend them.

The process was easy once I got the hang of it. Our rep was amazing the entire process. If it wasn't her that answered the phone, we probably still wouldn't have a loan. We had to work with her boss a little bit towards the end and he was as helpful as she was.

The process was super simple and the rep always called me back right away if I didn't get him initially and helped me through some information that was required that I had to collect. The points of the rate and terms were kind of high but other than that, it was fine.

The application process was somewhat tedious, but it was understandable. The follow-up was good. I pursued the mortgage refi because the rates were due to go up and the initial proposed rate was very attractive. But when we got into the details, they had to up it slightly and it was somewhat disappointing that the rate didn't hold.

They responded quickly to any questions and took care of any issues that we had. I feel like they value my time and they value me as a customer. I really liked the rep I worked with. If there was something that she couldn't take care of right then and there, she would tell me that she was working on it. She would at least acknowledge me. Also, the process was quick and we got everything that we had asked for.

It was a great experience with AmeriSave. I went thru a quick conversation over the phone with Jay, who is my contact person. I felt that he cared about me and getting it done and doing a good job. I appreciated that. Then I went through the appropriate steps to get it done. It was done quickly in about three weeks.

I worked with Cody on my refinance and he was awesome. Everything went smooth and it was really and truly the better experience that I've had buying anything. My dad had a VA loan recently and the rate I got with AmeriSave was very comparable. And usually, VA rates are some of the best.

Nathan was an aggressive salesperson. He worked hard for me. The process however has been frustrating because covid. We were all working from home. We used to go to banks. We used to sign documents. Now, everybody’s doing it online and I was not very familiar with it. That took a lot of time and was a difficult experience, but we managed to pull through.

After I was approved for the loan, I was unfortunately unemployed. I had to wait until I was able to obtain another job before we could go through with the loan. But my experience working with the rep was good and the process was easy.

At first, the experience was terrible. I got a representative and his communication was next to nothing. I posted on Facebook about it and that got somebody's attention. So, they assigned it to somebody else and the new person was great.

The reps were on top of their game and were great. The application process was super easy and the rate was competitive.

It's been good so far with AmeriSave. I spoke to a gentleman and he was very personable and easy to speak to.

I uploaded some things on AmeriSave's website and then I got an email saying, "Urgent. Upload this." But I had already uploaded it. It made me stressed because I felt like they should know that I've already uploaded it. But everything went fine. At first, the interest rate was about a point higher than what I had. I told my loan officer that I had a 3 point interest rate. So he redid it and I got a good rate.

The person that called me was very nice and sounded trustable. He took good care of me. It's kind of uncomfortable when they ask for my Social Security Number and this and that. But he made me feel good because he sent me an email with his personal information. He did what he needed to do and the process went super easy. Everything was online and the notary guy came to the house to sign the papers. The process was quick. I refinanced and got some cash back. My rate is now a little lower than what I was paying and my house note went down 100 bucks too.

AmeriSave got back to me the soonest and everything went well. The lending officer did a great job. There was some pretty decent communication. However, the underwriters don't look at all the information like they should the first time. They were the biggest problem of this loan process. I sent them multiple copies of the same documents pertaining the same exact information. Their online portal is definitely needing some work too. I was also told I was getting lender credits but in the closing document, I didn't see the lender credits.

The lady I talked to took up well over two hours going through the process, running numbers, and trying to help me out and explore opportunities. That was really impressive and nice. Also, she always answered her phone when I called her. My loan was a really difficult loan to do and they got it done without dragging their feet and making it go any extra time over the conventional 30-day escrow. I can tell that the loan officer, Natasha, was working around the clock because I can see the times on the email. She worked on her birthday and she worked on her day off. They could not have done anything more than what they did.

I tried to do a refinance with Rocket Mortgage but they didn't offer me what AmeriSave was offering. The rep at AmeriSave was great, too. He helped me and was down to earth. He didn't sound like he was condescending, like Rocket Mortgage was. It seemed like I had to keep sending the same copies of paper but it wasn't too bad. We got through it.

AmeriSave helped us out through the whole thing. When I had questions, they helped me with the questions. They called me back when I needed them. The main person I worked with was Sammy and I couldn't have asked for a better person to help us. We've also got a great interest rate.

It was great with AmeriSave. They were the first to call and were very easy to work with so I stuck with them. They asked me questions and I answered them. They sent it to me online and I DocuSigned them. If I had a question, they were right there. They stayed with me the whole way. They made it as easy as it could be so I was pleased. I had the documents that I know they require, so it was easier for me. It's stressful when you go through those things because just when you think you've done everything, they come up with something else you need. But it was all stuff that I could produce. It was in less than a month that it was closed.

The refinance with AmeriSave went as expected. It didn’t take long at all. I'm happy with them.

Everything was great from the beginning through the end. They were always in contact. If you have a question, you just call them and they help you. I got 2.9 rate and that is exactly what I need. I don't have to refinance later on because the rate is real good. I will refer anybody that I know who's looking for a loan to AmeriSave because it's the best way to say thank you.

My husband and I never did FHA when we bought homes and AmeriSave wanted to do FHA. I didn’t argue with them. AmeriSave kept talking about the appraisal. I said that nobody had been here to do an appraisal yet and I didn't know what was going on. They said that they were gonna send somebody else out. They set up one date. I waited for the man all day but he did not show up. Finally, this man called me and said that AmeriSave called him and wanted him to come out and do my appraisal. But he doesn’t do those FHA appraisals. I asked when we were going to have the closing and AmeriSave said that they were waiting on the appraisal. I asked who was gonna appraise it and they said they called a man. I said that the guy was not going to do it because he doesn't do FHAs anymore. He only does banks.

The staff was very knowledgeable, courteous, and got everything done in an expeditious fashion. I appreciate it. Overall, everything went exactly as we discussed and I was pleased.

I was very pleased with AmeriSave. The rep was nice and the application was easy but resubmitting the same paperwork over and over again was the most frustrating thing ever. They just kept saying they needed it and it felt like the same duplicate over and over. That's why the process took too long. Even my parents were getting frustrated and threatening to take away their gifts because they kept asking for too detailed statements and things that I read on the FHA thing that they didn't really even need. And then, they wouldn't accept my friend's gift, even though the FHA says they accept the close friends' gift.

Working with AmeriSave was great and they had a better rate than the others. Everything went well. I did most of the process online but with the rep on the phone, so it was fairly easy. Wes was great. He answered all of my questions and he was available anytime I called him.

I had done business with AmeriSave previously and had a good experience. I'm a repeat customer. It made the process easier because they already had a lot of my stuff on file. They had a good rate. I'm dealing with them on a third thing now. I'm on a pre-approval, and I was able to get the same rep as last time, which was really good. Even though it was random, it ended up being the same guy. We had a very good relationship. Based on where everything's going, I'm very happy. All their promises upfront all materialized in the end.

Everything was professional and fast. Patrick, the loan originator, was very helpful too. We were fully satisfied with the whole service. I'd take another loan from them again.

Their interest rate was a point better than other companies. The process I went through was easy, as well. It took three weeks to get it all done. Everything went well. The rep called and checked, made sure everything was going all right.

I like working with AmeriSave. The application and underwriting process was good. I refinanced my house in Alaska with them and then purchased this house with them because my experience with refinancing was good.

I liked the way the guy handled it. He always answered my questions. The interest rate was also good at the time.