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About AmeriSave Mortgage
AmeriSave Mortgage Corp. (NMLS #1168) is an online, direct-to-consumer lender that offers home purchase loans in 49 states and Washington, D.C. The company also has refinance options for those who want to adjust their rate or term or take out cash. AmeriSave has helped over 664,000 borrowers, funding over $115 billion in loans since it was founded in 2002.
Pros & Cons
Pros
- Customized rate quotes in minutes
- Lock in rate for 90 days and shop homes
- Loan officers available to answer questions via chat
- Closing in as little as 25 days
Cons
- Not available in New York
- No HELOCs or home equity loans
Bottom Line
AmeriSave Mortgage offers a wide range of loan programs in most states. It has competitive rates for eligible borrowers buying a home or refinancing an existing loan. You can check your rates and get pre-qualified without any effect on your credit score.
AmeriSave Mortgage Reviews
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When the loan officer from AmeriSave called me, I really liked what he had to say. The process with them was super easy. It took 14 days for it to finish. The rate was really great. They actually ended up reducing my rate before it closed. I would tell others to use AmeriSave. I would recommend them to people before they even ask me.
Nicole, Thank you for your review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The rep I was dealing with was really helpful in getting me my first home. He made the process super easy and I didn't feel like I was by myself doing it. My rate was fair.
Mr. Justin, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process with Amerisave was easy. Everything was simple and great. They were honest, too.
Ms. Jacqueline, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
It's the second time I've used AmeriSave. They're fast. They kept me informed the whole time and answered questions right away. It's just I wanted a 15-year loan, and they made me take a 30. So, I wasn't happy about that but they did say if I pay $500 extra a month, then I will pay it off in 15. So, that's what I'm doing.
Jennifer, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was easy and self-explanatory. My rep Greg was very proficient in explaining everything to me, taking me page by page and showing me what was going on. He was super transparent and able and willing to help even in off hours. I really enjoyed doing business with him and I’d recommend him to anybody else that was looking to purchase a home. Everything went really smoothly. My rate was perfect and locked in at a beautiful time.
Mr. Wesley, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave is a great mortgage company to work with. They have the best rates for me and they provided me with multiple loan options that fit my life and with the area I'm in. The people I worked with were always timely in getting things done for me. If I ever had a question, they were answered quickly. They were always on top of things. They made sure that the tasks I had to complete, I was notified of, as far as I wasn't in the dark. Overall, I was very thrilled with how quickly things moved for them and how streamlined it was. I liked the online application process and the fact that I could fill it all out online in a quick manner. Their online portal for importing things made it simple. Being that AmeriSave is not in Kansas, I never had any face-to-face interaction, so I was able to really utilize their portal.
Cody, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I got connected with Jeff from AmeriSave pretty early on. I grilled Jeff pretty hard, and he was fantastic. He did a really good job at answering all the questions that I had. I was a first-time homebuyer, so I was trying to figure out how the whole mortgage game is played. He was really helpful in saying, “Okay. If you put this amount down for a $400,000 house versus a 450,000 versus a 500,000, here's what you can expect to pay for your payments.” He even found the taxes in areas I was looking at so that I could get pretty accurate numbers there. So, that was really helpful, and it kinda gave me confidence to be able to put an offer in on a home and have an expectation of what I would be paying. AmeriSave was on top of all the paperwork stuff, and we were able to get that a day early too, which was awesome. It was a smooth experience. When I needed something done, it went pretty quickly.
Mr. Jonathan, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
My rep made sure I understood everything and answered all my questions. They picked the best product for me. Give them a shot. They took care of me.
Mr. David, we're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process with AmeriSave was frustrating and time-consuming. Their process makes sense if it's a really straightforward type of situation. But for those of us who do not have a straightforward type of situation, their program is not very robust and not very good. They also need a better relationship with their underwriters. But the rep I worked with was a good communicator. He let me know what was going on and everything that I would have expected. He was understanding about some of my frustrations with AmeriSave. Overall, he did a good job. I had no issues with him.
Suzanne, we sincerely appreciate your feedback regarding your mortgage experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com
The process with AmeriSave was fast, pretty easy, and very efficient. Everything was done online. So, it went very smoothly. It actually went a lot better than my previous refinance. The fact that everything is online and that you essentially have to just upload documents and that they were able to obtain a lot of things electronically without even bothering me made the process go pretty smoothly. The three people that I dealt with are very responsive. AmeriSave is professional. It's the best refinance experience I've ever had.
Ms. Lori, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Working with AmeriSave was a very pleasant experience. The rep walked us through every step and stayed in constant communication with us. Uploading documents was a very easy process. Contact them because they can probably work something out for you and you would be satisfied.
Nickie, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at or 1-888-700-4026.
My experience with AmeriSave was overall amazing. The person I worked with made everything really easy and smooth. He went above and beyond. He checked in. He found out ways why prices were the way that they were. He wanted to make sure I had all the finances. He kept me aware and updated. Everything was simple. Everything that I was told that I would need and have to go through was way less than what I was expecting.
Antoinette, Thank you for your review. We're so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was wonderful. The guy and the female that worked with me did a wonderful job. They made sure I was clear on everything that was going on and worked with me when I had complications with understanding this and that. They made it clear to me that I could understand. The process was pretty good. Everything was uploaded just fine. Give AmeriSave a try. They were good for me.
Morgan, thank you for your review. We're so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Our experience went pretty well. We had a couple of problems that we ran into but we got those figured out. I worked with Blake and he was very good. He always kept in touch and helped me through some of the other stuff. AmeriSave is a good choice. You just have to stay in touch pretty well.
Connor, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The rep I worked with was really good about getting back to me whenever they needed something else. She was really professional and knew what she was talking about. There were a lot of hiccups in it, but we worked our way through it all. If I had to refinance again, I definitely would with AmeriSave.
Mr. David, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process went well and I had a good experience with AmeriSave. They were honest and very attentive to my needs.
Mr. Herschelle, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
AmeriSave had a great mortgage coordinator. We had a couple of phone calls and he explained everything to me. Very detailed, answered all my questions, and that made my mind that I should work with AmeriSave. I like the transparency and helpfulness, not just saying that, "Okay, here's the terms, check it," but going one by one through each of the lines. Their rates were also the most competitive.
Andras, we're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave answered every one of the questions that I had to ask. They helped me through the application and parts that I didn't understand. They did an excellent job.
Mr. William, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Thomas, my agent, was quick with any questions. He answered everything and I got the lowest rate that anybody has ever heard of in these times. There were some hiccups but we were able to get through with no problem. I felt reassured through the whole process. AmeriSave was there and they were great. They didn't talk about how much they love veterans and then give me a denial for a stupid reason. It was a fantastic experience.
Mr. Sean, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
We had a great experience with AmeriSave. The application process went well. There were some times we had to get follow-up, but that's normal. Even though there were minor issues, it still went pretty smoothly. Our old mortgage had 15 more years and there's 15-month on this one. So it's a good trade for us. The rep we worked with was also very polite and genuine.
Ms. Janit, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave's rep was very forthcoming and answered a lot of the questions that I had. I said I was just checking out. She said, “Well, that’s fine. We can do this for you. We can do that. Well, I'll call you tomorrow and see if you could decide anything.” I said, “Well, let's go forward and see what we can do and what we're trying to do.” Then everything kind of rolled from there really quickly and easily. I didn't have any regrets at all. I was a little concerned at the end after everything got passed off from the closing point that the house was paid off, and I didn't hear a whole lot from them. I finally had to make a few phone calls and say, “Hey, am I getting hung up to dry here or what?” Everything worked out fine. Overall, AmeriSave was very professional. I'd recommend them to anybody. They made things painless and they were easy to use.
Mr. David, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
I did a cashout refi on a home that I owned and I just had to work my way through a couple of little questions on the application process with AmeriSave. I got answers right away and everything was easy.
Jeff, we appreciated the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
David, my loan officer, and some of the supporting guys were great. When I had questions, they were attentive and responsive. They helped me resolve any issues I had during the process. I heard a lot about how AmeriSave can help you save money and some of the benefits and it turned out to be true. So I was really thankful for that. Amerisave is the lowest by far that I have had in terms of closing cost.
When I applied to Amerisave, there were a lot of options that I had. They even went through the options and I could log into the portal myself and see all the different options, like the financing terms and the different interest rates. I could see them myself and go and discuss them with David. I was able to go back and select the option that best fits my needs. So that was great.
I had a hiccup or two using the portal but talking with David and James really helped me resolve those. There were instances where I had to keep uploading the same document. But those were very minor and we got over those quickly. They have a repository where I can go in and look at information that they were requesting and be able to upload it quickly, and then keep the process going.
Sylvia, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, Please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
My rep from AmeriSave was awesome. He worked hard. He did stuff our Realtor should have been doing. I am not computer savvy, and he helped us through it. Otherwise, we wouldn't have even known. We knew nothing and it ended up working out. The rates were already going up a little bit. We had it locked in. What we didn't understand was paying down points. It was a short-term loan, and it didn't make sense to pay the points down.
Julie, thank you for your positive review. We are committed to providing an excellent mortgage experience of our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
AmeriSave is the only one that was giving me the best rate. My rep was a great person. She helped me out a lot.
Pedro, we're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I've used AmeriSave about three times. I always go back to them. Their process was easy. I felt confident because I used them back in 2013 to buy a new house, and then to refinance and refinance, and then move again. I felt things got easier because I know the lending officer, Trevor, would be able to follow through. I knew that when he told me something, it was going to happen. Everything went well. As far as the rates and terms, it was good, given the whole circumstance of rates going up and my credit. It definitely beat out the builder who wanted to give me higher closing costs. The whole package with AmeriSave is better.
Laura, thank you for being a valued clint of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was really top-notch. They were very efficient, quick, and easy to deal with. Our representative was John and he was fabulous. Our closing attorney is Jeremy, and he was really good. I recommend the team to anybody.
Patti, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The representative I worked with from AmeriSave was great. AmeriSave's rate and terms were very good.
Harvey, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The fellow that I started with at AmeriSave, Joshua, was very responsive. Matter of fact, he was the most responsive person that I dealt with at AmeriSave. It got to be a little frustrating at one point because they kept asking for a document that I could not provide because it didn't exist. No matter how hard I tried to explain it, it didn't seem to matter. So, what ended up happening was they ended up calling. I had to do a three-way call with Equifax for this one account, because for this one account, they wanted statements for a period of time that there were no statements ‘cause I didn't owe them any money. But I could not make AmeriSave understand that, so I ended up having to do a three-way call with Equifax and the bank and AmeriSave to clear this up. It was frustrating.
Carl, thank you for sharing your feedback. Your mortgage experience is very important to us, and a member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-955-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.
The loan officer was great. Jeffrey, who was the originator, was also great and pretty responsive. I put in the documents through the portal. It took me a minute to figure out that looking at it on my phone was different from if I got to a desktop. On the phone, you can see the information and you can upload things. But on the desktop, it will show you the status. On the phone, it didn't show you the status. Other than that, Amerisave worked to try to get everything taken care of. The initial date to close had to be pushed back for two weeks, but everything still was done within that second time frame. So that was fine.
Mia, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I checked a few companies and AmeriSave called me back and a guy told me, "I'm sorry, I don't think I can do anything for you." But later, another lady called me back again from AmeriSave and she said, "I'll just connect you to the top mortgage specialist." She got me Heather online. She's from North Carolina, and she was the branch manager. She did a really good job. She tried everything and worked so hard for a month and a half before she got me this mortgage so I can have my own place to buy. This was great because four companies, even my own bank, refused to give me anything.
Heather was so great. She was so patient every time I need to call her and ask because this is the first time I was buying a place on my own. I was so grateful. She was working hard and got me everything. We found a good place and affordable for me, and I paid everything. I even put 30% downpayment on the condo. I was really happy.
Iliana, we are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
My loan officer was Alleyah and she was great to work with. From the very first moment I was connected with her, she was helpful in providing every information and was accessible. And the staff communicated with me through the process.
Mayowa, we're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Everything went well. They kept us informed and we were pleased with the process. Matt was very knowledgeable and upfront with us.
Ms. Susan, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The gentleman from AmeriSave Mortgage who called me was very nice. And he said he could help me. So, I went with him right away. Everything went smoothly. And he walked me through the majority of it. So, I was happy with it. My interest rate and payment went up a bit. I couldn't help that. But I was glad that the gentleman got me some cash out because I had to have some major dental work done. So, I had to go with what I had to.
Francine, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I worked with Bradley and he's got a whole lot of people supporting him. I tried to stay with one support person and that was Amy. She was great. The process seemed a little complicated, but getting a mortgage is complicated. But Amerisave held up. They continued with me. I got frustrated a few times, but they were very level-headed and never got frustrated with me. They continued to work for me and answered all the underwriter's questions, which were absolutely ridiculous. They were pretty quick getting back to me. They locked my interest rate in for almost two months. The people were very easy to work with. They were very pleasant at all times. This is the first time I've done it on the internet so much and I'm 71 and not necessarily that internet-techy. All in all, I'm very pleased with what they gave me.
Gale, we appreciate the fantastic review and are pleased that we could of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave Mortgage was very professional and I enjoyed working with them.
Gail, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The first company didn’t do me any justice. I got to messing around with AmeriSave’s website, getting a free quote. My phone rang and I talked to a lady who was nice as a branch manager. I expressed to her that if I can get this done, I'm turning around with the cash-out system that I got extra out of equity that I could use. I was paying all my utilities up for one whole year and I did. She completed her end of it, which was fabulous. I wrote to Amerisave that she was God’s angel that got sent to me. They even emailed me back and thanked me for the wonderful reply and comments. My eyes lit up when I got that response back because I thought I might not hear from anybody anymore. It was nice to talk to them.
I am very satisfied to have dealt with AmeriSave. I’ll give them a million stars with what they’ve done for me. I’ve been wanting to do this forever, to get away from my high interest on my house, which was eating me alive. I wasn’t getting anywhere. But since I got AmeriSave now, I’ll get somewhere now. I am stress-free. I have one payment per month now. I saved over 2.5% interest, and that’s big savings for me. The interest rate was almost exactly what I had in mind. I had a number for the monthly payment on top of my brain that I wanted the computer to generate from corporate. The number was less than $100 that she come up with and hit. I would recommend them to anybody. They went out of their way to get everything done for me, and all the legal ins and outs, they tied it up like butterfly wings.
Mr. Ronald, thank you for completing this positive review about your experience with AmeriSave. we sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave's customer support was good. It's pretty easy and very simple when you talk to their guy. Rates are crazy, so the rate I got from AmeriSave was about as good of a rate as I could expect it.
Mr. Benjamin, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process with AmeriSave was pretty smooth. Toward the end, we had a little bit of delay but overall, the experience was good. I was able to communicate with the loan processor through text and calls. So, it was nice to have that option as well. I had another loan officer whom I started with, but from the information that I got from AmeriSave, the person that helped me was providing more details, more information, and more guidance. I decided to end the relationship with the other mortgage place and went with AmeriSave because I was getting more guidance as a first-time homeowner. I had a lot of questions that I wasn't getting answers from the other place.
Maricruz, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
The experience with AmeriSave was a unique one since it was my wife and I's first time doing it all online. The closing portion was a little weird with it being over camera and then you pull your right hand up and say, "I solemnly swear that everything we've said is true." The process took less than a month from beginning to end. They were good and I would recommend them.
Mr. Christopher, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The application process at AmeriSave was really simple. I just had to provide some documentation, such as proof of salary and my job. It took just a day or two. It was really fast. However, I did a cash-out refinance, and the check I was sent had a name that was misspelled, and it took three phone calls to get that squared away. Even when I called their customer service, no one picked up, on three different occasions, even though I called during the hours of operation. But then, once I got ahold of someone, she was awesome and she took care of it that day. I also worked with Todd and what I liked about him was he knew his stuff, wasn't trying to jerk me around, and just was black and white on the whole process. Didn't seem like your typical car salesman. "I don't really care. I just wanna get you into a loan." If I went with AmeriSave again, I would try to work with Todd.
Mr. Jason, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The rep explained everything good and she was nice. A month and a half was fine for me.
Iris, thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave is really good and I really appreciate everything they've done for me. I did an FHA and the process was simple. It took about 72 hours to get an approval. My loan officer was Rob and he helped me every step of the way. Anytime I had a question, he was always there to answer it. If he didn't have the answer, he will find out the answer and always get back to me. He never left me hanging so definitely appreciated his customer service. Rob was really good to me so felt really comfortable doing business with AmeriSave. Also, the rates and terms of the mortgage were right where I wanted to be monthly-wise.
Mr. Justin, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave had the best deal and the online application process was pretty easy. The lending process was good from beginning to end and the rep I spoke with was outstanding.
Ivan, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave from application to finish was pretty good. Everyone involved responded pretty fast. If I called somebody or sent them an email, they got back to me. The process took 45 days and everything was fine. I would do it again with the same group.
Tom, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Every person that I talked to was fantastic. We worked with Luis, Michelle, another young woman, and the title agent that they sent out from just down the street. Everything was perfect. Our house is 28 years old. We had to go back and track down the title and they were so good to help me. I would tell others to go right ahead with AmeriSave.
Sarah, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave is a great company. I am so glad that I got to work with them. I bought this house alone so it was terrifying, but AmeriSave made it doable and helped me with my fears. I always felt I was a priority. When I talked to Bart, he was on the spot. He stayed on the phone with me, answering every question as I filled out my application. Nobody else made sure I understood everything before they moved forward. Bart and Denise held my hand and walked me through everything. We stayed on the phone together. They stayed calm. I had an incident where my brother was gifting me funds and the bank he was dealing with refused to stamp and sign his bank statement. Denise offered to talk to them for me. She was never rude to them. As soon as Denise politely talked to the lady and pointed out some very serious rules she was violating, she took care of it.
AmeriSave gave me the best deal. Everybody else was telling me 5.5. I got 4.25 with AmeriSave. I've already told everybody to call Bart and get with it if they want to buy a house. I referred my brother to Bart, but he couldn't do it because my brother's in Mississippi.
Miranda, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process wasn’t bad. I really love their online system and the way they communicated and uploaded the documents. That was very user-friendly. The only thing that was disappointing is it took longer than it was supposed to. They needed a water and a septic test inspection and they didn’t come out until three days before the closing. That delayed us and my closing cost went from 8,000 to 12,000. But the rep we worked with, Steven, bent over backward. He was as frustrated as we were at that type of stuff. He even tried to help us find company. He was amazing. If anyone asks about AmeriSave, I would refer them straight to Steven and I would tell them to use AmeriSave.
Ms. Lori, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The agent that we had, Taylor, was very helpful and efficient. Also, she made sure to explain everything clearly, she did kind of a clear roadmap for the process, and she always was there if we had questions or anything.
Mr. Chad, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was accurate and fast. The application process was new to me, especially with the portfolio. It's done on the computer and that was very substantial and great. My rep was superb. There were two parties involved. I had a question about the points. I could understand one of the reasons because the points and the interest rate work together. That was the only thing I was concerned about.
Mr. Michael, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave has always been good. The process with them started out well with the same guy who did my first loan. I don't know if he quit, got fired or transferred. But I sent in an email to a different address. When I logged into the site, there was somebody else's name on there. Her name was Alexis. She was excellent with all the follow-up. Had it not been for her, I would not have come back to AmeriSave.
Clark, Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I contacted AmeriSave and they were so nice and professional. The application with them was wonderful. It was very informative and it wasn't hard. Their reps were on top of everything. I talked to them just about every other day. They were helping me along, telling me what to do and what they needed.
Edwin, we are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was wonderful and I had a great experience. They were communicating with me constantly, which I appreciated. They didn’t leave me behind. There was a particular person I was working with when something happened. Someone came right in, introduced themselves and filled in. AmeriSave has been very impressive and I’m well-pleased so far.
Shantel, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was the easiest process for us to get through. It was well laid out. Both reps were great to work with. They were there whenever I had questions and they answered. When we got through to our pre-approval, the amount AmeriSave pre-approved us for was higher than I had expected. The house we bought was on the lower end of our budget, but the amount stayed the same.
Seth, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The online application process with AmeriSave was good but there’s room for improvement on the flow in general. The rep I worked with was very helpful, right on top of things and helped me through the process.
Mohamed, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave Mortgage made everything simple. It took a month for us to get everything good and good to go for the closing. But it went good. Whatever they needed, I got for them. And whatever information I needed from them, they got to me right away. I got a fair interest rate for what it is right now. AmeriSave did their job well.
Nathaniel, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! if you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I like that AmeriSave uses the app. Everything through it is always a lot faster and convenient for me too. The process took a bit but it was more the title company. Other than that, everything was fine. The communication was always good. I like the loan officer I was working with. She was nice and always on top of everything. The rate and terms are high right now so I got a great one compared to what’s out there.
Armando, we're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Everything was very good and smooth with AmeriSave. The rep I spoke with called me right away and we started the process. In the beginning, she told me the rate would be like a 5 and we ended at 4.75. It was perfect.
Yrene, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! if you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was a good company to go with and I would recommend it. We were skeptical at first but it turned out to be a great thing and everything went good. We were pleased. The process was quick and the reps were helpful. They were willing to answer questions and take time to talk to us and explain what you didn't know.
Mr. Joshua, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The application process was pretty good and easy. The only thing that was a little bit upsetting was that they kept asking for proof of wage because they said that my overtime pay dropped like 20% or something from year over year. They wanted a written letter from my employer saying why. When I brought up my pay stubs for a year over year, I was only about $100 off from what I had made the previous year. It's cost me more to email this back and forth than that $100 is worth. I don't understand why I gotta jump through all these hoops to say why I lost $100 and it was about two days wasted on me. My loan officer was really good, though. He was tremendous and helped me out to not have to do anything else.
Justin, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
When I reached out to AmeriSave, I barely hit click and the phone rang. It was almost instant. I'm floored at how well the application process went. The whole process was done in three weeks, which was amazing. The rep was great. He was very thorough in putting things out, explaining the process and steps, and telling me what I needed. He was polite and responsive. I liked the website. It was like a to-do list. We've done mortgages before, so I had an idea what would be needed so the rep didn't have to start from scratch with me, but it was very easy to go through the site. The experience with AmeriSave was thorough and fast. We had the money in less than a month. We were trying to have a big plumbing thing and do some other things to the house, so they were a little pressed to getting it in.
Jerry, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I hopped online and submitted the information and a loan officer called me within 15 minutes and started gathering some more information. I was able to get a pre-approval letter very quickly so I could submit an offer on a home that I wanted to purchase. After that, I really liked the process. Everyone was in communication all the time and in the portal, it was very easy to know what documents I needed to send in and to upload them. The rep I worked with would text me if there was anything going on and he was always available, even late at night too. AmeriSave made it super easy to get a mortgage and it was a great rate, better than I could get anywhere else.
Kirsten, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The loan process with AmeriSave was easy and it took about two months from start to finish. The rates and terms were cool and the communication was good.
Edwin, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
We've used AmeriSave in the past and we were satisfied with what they did for us then and they had good rates at the time. This time, I got a conventional loan for a home purchase and it was great. Josh, the rep, was very helpful and personable. I enjoyed working with him and I was impressed with his knowledge of the process. The rate and terms of the mortgage was competitive and I have no complaints on that. I would give AmeriSave a thumbs up. They did a good job and so far, we're happy with what we've seen.
Mr. Rick, we are thrilled to hear that we provided you with top-notch service! We appreciated the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I was not happy with my experience with AmeriSave. They made me get documents that were totally unnecessary and waited till after I gave them all the documents to let me know I didn't need them. I bought my house and I listed my house on a Friday night. It was sold on Saturday and then, I bought this house. The purchase of my house was in 19 days and the people were paying cash. So I didn't have time to play with stupidity, which I got from AmeriSave. I usually have multiple houses at the same time because I live in Florida and I've never dealt with underwriters that were so incompetent. They asked me for so much stuff in the most incompetent manner, it was ungodly. They asked me for my tax returns for two years for my businesses that I have and I have been, in my entire life, a W-2 employee. They didn't know what they were doing.
I gave AmeriSave four tax returns. I sent the 8453, which is the declaration and the signature of an e-file for corporate tax returns. That's where you sign the tax return and they told me that was not appropriate and it was wrong in one of the four that I sent them. So, I had to sign the one. They told me that I was allowed to make changes to my tax return that was filed and the IRS said no. But I signed it. I did not put on the documentation that the IRS said, except for the one that I made changes to. This was not the original. The original was signed on the 8453 F. They should know that.
I had the same thing happen on my personal taxes, where I gave AmeriSave two years of tax returns. I told them that I don't intend to alter tax returns. That's not right. So I had to sign one and I sent it to them too. But they didn't ask me to sign the other three corporate ones. They did not ask me to sign the other personal one. I sent them the W-2s. I had to contact the IRS and I've never done that personally. AmeriSave’s reps knew when I needed to do my closing and they did not schedule it. I warned the supervisor that it was not going the right way but he did not do anything at all to assist and make sure. Instead of having it done by the last day of the month, they did it the first day of the next month. Then you have to pay the interest for the whole month. And it didn't go through my tax return. It is an extra expense and it didn't go to my mortgage.
Tracy, the rep, was fine. She was extremely good and was telling me what I needed. She was phenomenal but the other person didn't know what she was doing and was going by what underwriting was telling them. The underwriting person who handled my stuff was incompetent. Instead of taking care of things, they waited a week. Then, they asked for stupid things and waited another week to ask for stupid things, which delayed my closing. That one day screwed me and they screwed me on two different things where I had to pay extra money. I was not happy with that.
AmeriSave's reps gave me the estimate going to closing that was way off. So, that became another issue. I've had that happen once before when I bought the house in Pennsylvania. When the company gave me the HUD estimate and went to closing, they had to eat the difference. This one here, AmeriSave should have eaten the cost of the extra expenses through their negligence and incompetence. I have never had it bounced around. I'd have zero faith if I needed to do a quick loan with AmeriSave.
D, we sincerely appreciate your feedback regarding your mortgage experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com
The application itself with AmeriSave was not difficult but the loan process was a nightmare. Their system was horrible. It asked for a bank statement so I sent them one. I got a couple of questions about some of my things on my bank statement and I answered those. Then, four days later, I got something else on the same bank statement that they already had for a week. And two or three weeks later, they were still asking me questions about the bank statement. It seemed to drag things out a lot longer than it needed to be. They kept blaming the FHA process, but it was on them. Then, they made some mistakes in calculations. So, they were trying to put me on a rate increase a couple of times. And I ended up having to take one just to get the loan done on the day of closing. They came back and the closing cost was $4,000 higher than they originally said, which changed the amount of money in my account that I needed to have in my account.
AmeriSave needs to improve their processes. Mark, the mortgage person that I dealt with was always answering questions and did everything he possibly could. I liked him a lot. He was very helpful. Even the loan processor person, who was the go between underwriting and me was fine though he was a little temperamental at times.
Mr. Mark, we are truly sorry to hear about this experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!
I did a refinance with Lindsey, the rep, maybe a year ago and it was done within two weeks. It was very quick and amazing. But this time, the process with AmeriSave was all over the place and the communication was not good at all with the other people I was dealing with. They could have improved on it. The underwriters kept asking me for the same information over and over. That was very annoying.
Ashley, we sincerely appreciate your feedback regarding your mortgage experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.
I got a 30-year fixed loan from AmeriSave and the online application process was pretty easy. There was one document that was huge when I had to sign it and return it. But for whatever reason, the site wouldn't take it, so I just emailed it to my representative. Todd has been very easy to work with and pretty upfront. He was transparent about what needed to happen. So that was easy for me.
Christin, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave Mortgage are pretty good people to do business with. Things went well when I worked worked with their reps.
Sidney, Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.conm or 1-888-700-4026.
AmeriSave Mortgage got everything done that needed to be done and got to where I needed closing to be. Everybody was on top of everything and they requested the documents that they needed. And if there were any changes that needed to be made, they requested it immediately. So, it was a good process. Also, the rate was locked in and it was better than anything else out there and no one else could compete with it. Overall, it's a good company. They're not well advertised, but maybe that's how they get away with getting some better interest rates, because they don't advertise like some of the big corporations like Rocket Mortgage and Quicken Loans. It was smooth and an easy process to get through.
Kael, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave got things done fairly quickly. The agent that I talked to was very nice and really good. Communication was super smooth and everything went really well. They were easy to work with.
Mr. Matthew, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The loan process and everything went perfectly and it was fast. I originally started through Rocket Mortgage and they were really pushy, which I didn’t like that. I contacted AmeriSave and got hooked up with Mark. He was fantastic, didn't pressure me, and was courteous. We had a lot of emails back and forth. If I had questions, he would respond within a few minutes.
I closed my loan in mid-August and I received a property tax bill from my county treasurer. I've been trying to contact AmeriSave about it because that was paid as part of my escrow. I've been leaving phone messages and I get transferred or sent emails. It’s been going on for a week and nobody will respond to me. I’m pretty disappointed with that.
Mr. James, Thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com.
I was matched with AmeriSave. The process was very easy and I loved it. The rates I got were better than what I expected. Instead of 30 years, I got 15 years. I'm super excited about that.
Ms. Elizabeth, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave reached out to me. When I got with them, they told me everything from 1 to Z. They were a really good company to work with. The application process was awesome and everything was online. It was easy to navigate, sweet, and to the point. The guy that was helping me and the lady after him were really good too. When I have a question, they always answer. The terms I got were great.
Aretha, We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, pleases feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I really loved the loan officer that I worked with. She was incredible and amazing. She was very responsive. She would get ahold of me right away. She would tell me what was going on. So, a lot of times, I just went through her. Their underwriting department though could use a little work. Somebody took out all the numbers and all the information on my loan and plugged in other information from out of thin air. At one point, I had them telling me that, I wasn't going to qualify for the mortgage after it had already been fully approved. My heart plummeted. I had about 24 hours of wondering what the heck was going on, and if the sale of my house wasn't going to go through. And this was very close to when I was supposed to be moving into the house and closing.
Underwriting was not the best at responding when I had an issue or a question. When I would leave a message for one of the supervisors there because I really needed an answer on things, I never heard back from them. Eventually, I would hear back from him. But it was frustrating because the process was bogged down in those little things. There were some particular things that they needed from me, but they weren't clear on what they needed. So, I was trying to get them the stuff as soon as possible so it wouldn't slow down the whole loan process and it really screwed things up because I couldn’t get an answer.
Then he didn’t know exactly what they were asking for either. He had to contact his manager and get clarification because nobody was really clear from that end on what it was that they were seeing that was an issue and what they wanted. I felt a lot of my time was wasted getting them stuff, and then it wasn't what they needed, because it wasn't really clarified. I don't know if I would choose to go with them again. It's a shame because I would go with my loan officer that I've worked with in a heartbeat. But AmeriSave in general, there were some problems there.
Ms. Carolyn, Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you!
I had a really bad experience with AmeriSave. Customer service was really poor. Nobody picks up the phone and there's a long wait. The timely response was really lagging on inquiries. There were tons and tons of documentation I need to fill out. I own four other properties. I've never had to go through that experience where AmeriSave would ask for documents that were beyond my recognition. This is based on my recollection of what I've done with the earlier lenders.
Amir, We are truly sorry to hear about this experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you@
Shana was great and very helpful. Even the underwriter, Chris, was great and very to the point. I was scared ‘cause everybody's saying how big of a pain it is to get a mortgage. But it worked out well. Overall, I would recommend them to anybody else. I just don't like all the junk mail I'm getting saying I gotta contact AmeriSave. But other than that, it's all right.
Billy, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process with AmeriSave was extremely easy. I had a young lady call me out with questions and to do the basic stuff. They set me up with the stuff to go online and just for documentation if I had to submit anything. The process was fairly fast. The whole process from getting approved by the appraiser took about three weeks.
I only wish the process could be a little bit more convenient for truck drivers like myself. We're not home to get documentation when they ask for stuff. The guy that came out and did my closing paper did say that he went out to a guy’s truck to do the closing. In my case, I spent most of my time on the phone trying to call to get the people I needed paperwork from. They would send it through email and I would just forward it right to AmeriSave. That was the only inconvenience. But some sort of advantage that I had was I would just call while I was out instead of waiting until I got home.
That aside, most of the people there at AmeriSave were pretty nice. I spoke with Elizabeth at the beginning of the process and I spoke more with my loan processor at the end. Elizabeth then reached back out to me at the very end. I'm very satisfied. If I do anything else for buying or refinance, I will use AmeriSave again. Everything was good and very easy.
Trellis, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
It was really good working with AmeriSave. When I called, I talked to a young lady named Shoanna. She explained everything to me and how they can save me a little bit more money than this other company that I was trying to go to. She also gave me a better quote than the other company. I also talked with them about closing out. They sent the notary over there. The notary explained everything that was going on. We signed papers and the deal was done. They were with me every step of the way. It was a wonderful experience for me.
Mr. David, Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
We were initially going with Rocket but due to a paperwork snafu on the fourth of July holiday weekend, we were frantically trying to find an alternative provider. AmeriSave stayed late on the Friday of a holiday weekend to help us get things going and they were awesome. The application process was very straightforward and simple. I mostly was interacting with the loan originator and the processing team. The loan originator was Wes and he was incredible. We were then working with a secondary person, Sarah, and she was very responsive. On the whole, I was very impressed with the process. The only thing was the rates were disappointingly high, all things considered, but they were better than the competition. AmeriSave beat the other provider with comparable terms on points and origination fees. The interest rate was almost four tenths of a point better.
Mr. Keith, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
We were going through the home buying process. I had a preferred lender I was working with but his closing costs seemed a bit high. I went on some kind of website where you can shop lenders, put in my information, and AmeriSave was the first one to give me a phone call within 10 minutes. Ever since then, it was such a great experience and I continue to work with them.
We went through the application with a loan officer remotely. His name is Derrick. He was working from home and I was in my home office. He guided me through the whole application process. If I had questions, he was there on the phone. We were on a phone call filling things out together. Derrick deserves not just a raise, but a very hefty vacation, because he was just an absolute dream to work with. This was, by far, easier than the first house we bought. It was probably the most seamless process I've ever had to go through. I thought it was gonna be a lot tougher but AmeriSave made it work.
Mr. Michael, Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I went through a website and did a comparison of different banks that would give the best rates. AmeriSave was the top one so it was an easy decision for us to go with them. They had an easy process. It was just a matter of answering a few questions and giving out my credit. Basing off my credit and my debt ratio, it was a no-brainer for them to accept us and they went ahead and did the loan for us.
Our originator was with me throughout the whole process. If I had any questions or doubts about the process, our originator or the processor was always willing to answer them in than 24 hours. He was quick to get back to me. Throughout the whole process, it was easygoing. There were a few things that took time, but it wasn't AmeriSave or the originator’s fault. It was just the process of it going through. I’m already referring people to AmeriSave and I would really want other people to go through that same process with me. If I have any other future buys, I would 100% go with AmeriSave.
Mr. Carlos, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
AmeriSave called me when I inputted my loan request. I stayed on the line and their guy Gil gave us a better rate and credits compared to anybody else we talked to. The application process was good and so was the loan officer. He made sure we got a good deal and that we got a good processor. The mortgage processor was very responsive. The only thing was the underwriter was a little more aggressive and a pain in the butt than any other underwriters I've dealt with in all my many purchases and refinances. That aside, the rates were good. The process took about a month.
Ms. Mary, We're glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Mark from AmeriSave was great. I told him the situation and he told me right off the bat if I could or could not do the program. We did the VA loan and we refinanced through the VA loan. We took a little bit of cash out and we just paid off the new roof that we got. The process with AmeriSave took about a month and Mark stayed right on top of everything. If there was something that was missing or something that I said that wasn't right on there, he corrected it and found out why. The mortgage company we had before this one stressed me out. But with AmeriSave, I didn't have to worry about too much of anything. If Mark asked for something, I did it and if I couldn't find it, he helped me find it. Also, if I didn't know how to do a certain thing, I gave him permission to jump on with me on my computer on AmeriSave and he walked me right through it. It was so easy to do.
Patty, We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I did AmeriSave to lock in the interest rate as it was pretty good. My loan rep was very helpful and he was able to answer all of our questions. From beginning to end, the process took about a month. When there were some issues with the portal and things weren't working, I contacted AmeriSave multiple times to get some things troubleshot. All in all, everything was fine.
Moriah, Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
For some reason, one of the lending agencies had misinformation and I don't know where they got it from. I asked them about that and they were very strong that the information was correct and it had a negative effect on my credit file. I said, "I have an excellent credit right now. I don't know what you're talking about." They said, "Well, they found this and we hope that you can get this corrected." I had no idea what they were talking about. I even went down to the court to get anything cleared up and saw I have nothing. Sometimes there might be something that might be in there and there was nothing there. That was with Royal out of Indianapolis. I said, "Well, that doesn't even sound right. What I'm doing is building a new garage."
Finally, I went down to AmeriSave and I said, "There's something in there. Maybe you can find it." They said, "Well, we don't see anything out there." I said, "Well, I don't. Here's everything I have. I'm just open about it. And here's what I want to do." They went through there and even when they went to the title company, there was nothing. So, I went with Royal and Royal went there. It was holding me back. The rate with AmeriSave was higher at the end because I lost the rate and my points. Still, they went through and did the step-by-step talking with me. The guy, Kyle, was very good. He did a super job. Overall, AmeriSave did very well. I highly recommended them.
Carroll West, We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
The process at AmeriSave went very smoothly. Ernest did a really good job for me. We ended up being able to close early. The hiccups that we had was with their web page. It's not as polished as it ought to be. I went in and created an account as soon as I was able to do that, but because the application hasn't officially made it to their system yet, that account ended up not being used, and Ernest had to create a new account. Because of that, because I was trying to be proactive, every time I logged in, there were two accounts, I had to make sure I pick the right one. The other one just didn't go away all that soon.
You can upload documents, but they don't get categorized very well by me. Ernest had to do that manually, which takes time with all of his other customers. So, sometimes I'd be getting notices that things were still due when they'd already been uploaded. Or possibly when I had talked to Ernest, we knew what the situation was for that document, I was waiting on something. But I'm still getting the email saying, “You need to upload it right now.” The automated web page database portion was not going all that well.
We also had another person, Danielle, that came in the middle. She was never really up to speed like she was trying to take care of things, or haven’t talked to Ernest and didn't know it was already taken care of, or it was already under control. If she was supposed to be assisting him, their communication wasn't going very well. She hasn’t ended up being all that effective. But the process all worked out in the end.
Mr. Arthur, Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
AmeriSave is number 2 out of the top three best mortgage lenders. I called the first people but their percentages were bad. They wanted 5.7% APR. I called AmeriSave and I got 1.75. I ended up paying the $500 and locked it in. I'm happy. That's the cheapest. I worked with Curtis and Natasha, and they were amazing. Jessica was also sweet. They were patient and very informative. They would give you the link easily through their email to get into the website to go through the document. It was such an easy breeze. If I had any issues, I'd be in contact with Curtis and he would tell me, "Don't worry about it. As soon as you get time, try to get done within a week and we'll go ahead and try to bypass everything." I appreciated that. I'm gonna use AmeriSave again.
Mr. Nicholas, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
They did an equity loan on my house. The process was smooth and they were awesome. My rep had a good personality and was easy to deal with. He had the talent for doing that and did really well for us. He was always in touch. Most people keep putting you off but he never did. He walked us through all the things thoroughly and explained everything well. If I have any more financial stuff like this, I will contact him.
Mr. Brian, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Taylor called me up and she started telling me about what they do at AmeriSave. She did a very good job compelling me to go with them versus the competition. Amerisave is helping a lot because the rate was initially going to be 5.25 and it came out to be 4.5. Every point counts so they definitely did a good job.
Mr. Henry, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
Everybody at AmeriSave was very helpful and great. I worked with Christine and she was awesome and can't recommend her enough. She always seemed positive on the phone and very nice. However, the emails for whenever anybody enters anything in the portal, they're written to make it seem like it's the end of the world and that it was urgent. But when you check what it is, it's stuff that they didn't need until when you actually found a house. But overall, I'm very happy with the process.
Simon, Thank you for your review. We're so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
Cory, the rep I worked with at AmeriSave, told me that he would let me know if he needed any other paperwork other than whatever I turned in. By working with Cory, I didn't have the bad experience that some of the others had, and that is the continual emails telling you to turn in the same paperwork over and over. My experience was good. Other than, I called Cory several times to reiterate that I was getting all these emails, and he reiterated back to me that, "Don't worry about it. They're just automatic emails." Cory seemed to do everything for me, take care of everything for me and made it easy for me.
Mr. Brent, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Amerisave was awesome. They always got back to me quickly with any response to any question that I had, and the portal was really easy to navigate. I had no complaints with uploading the documents. I was trying to close in 30 days, but we closed in 36 days. I’m a real estate agent, and 30 days is always a crunch. Even though closing was a hectic process, the rep, Victor, stayed calm and professional. He played point the whole way through, and he was always easy to contact.
Mr. Daniel, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Working with AmeriSave was a very good experience. I told the rep what I wanted and wanted to do and he was very upfront with me. He let me know what I could do, and what I couldn't do, and he was very honest. He kept me in the loop of what was going on with the process of the loan. I really appreciate his honesty and even every step far as finding out where the money came from, from my pension. Also, especially when I'm a first-time buyer too and we don't know the ins and outs. Doing the portal was also no problem. Even doing the documents was good. It's just that when certain stuff he asked for, it didn't let you put it in there unless you go through other documents.
Nathaniel, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The application process was simple. The agent I got was Adam, and he gave me a really good rate for my refinance. He helped me out before the mortgage rates went up. His communication was really good too. Big shout-out to Adam. He's a really good guy, and he took care of me. I have no complaints about him, and I even referred him to my family. Unfortunately, they have bad credit right now, so they didn't go through it.
Mr. Henry, We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
At first, I don't know if I misheard or was misquoted, but when it came down to the downpayment of the house, my understanding was a little different from what I was told. But I will give the guy, Richard, a lot of credit. He went back and fixed it within the day. Everything was adjusted and went back to the original quote that I was told. When we put in the bid for this house that we're at now, everything went smoothly. Overall, everything was taken care of right away.
I was disappointed with our Realtor that AmeriSave appointed, though. To her credit, she started to tell us that she wasn't very experienced and that the reason she was doing it is that she was covering for the main guy that was out on vacation. She really didn't explain things. The other guy that I was first working with, was really good and awesome. He explained every detail about the house, the amount, and what you're getting into. I didn't know whether I could pick my own agent or I could stick with whatever Realtor I wanted. So, I thought I had to go with the person that was sent to us. That was why I stuck with her. I had to go to Richard a lot. Thank God he did have answers to a lot of stuff. He knew a lot and he was keeping me in the loop. Our agent wasn't really.
Mario, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
We just refinanced with AmeriSave six months ago, then I sold the house. Once I got to the point of buying a new house, the new bank that I had been messing with told me that they couldn't make the loan happen, so I called AmeriSave. I felt a little more comfortable with them. They already had all my info and we got the ball rolling a little quicker. The loan originator was good, and AmeriSave did everything I asked.
Mr. Brian, Thank you for allowing us to serve you again and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave's was the best rate. The only thing that I didn't like is that they ended up sending me a check to pay my car off because the rep said she didn't have all the information to forward the check to my finance company. But other than that, I worked with Darius and Kim and I enjoyed working with them. They were very patient and answered all my questions.
Mr. Michael, Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
My husband and I were in the market to buy a house and AmeriSave contacted us after we were preapproved by another bank. The process was clear, transparent, and pretty quick. The only reason why it took us about eight weeks was that we were doing a direct sale. Other than that, it was a very short process. Blake's awesome. He was the rep we worked with and he was helpful, friendly, and supportive. He responds really well via text and whenever I had a question, even if it was outside of business hours, he would follow up just to make sure that I understood what was happening and that we felt comfortable.
Towards the end, when it was about getting the various detailed documents, the process got really repetitive. Every other day, we had to put up a new document. It would have been more helpful if there was one list and we could just get all of the documents and give it all at once rather than the daily whiplash of, “Okay. Today, you need to send this. And tomorrow, you need to send that.” It would have been helpful if it was consolidated.
Kandice, Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I worked with Brandon and everything was fine. The only problem I had was after we closed, I had checks coming in the mail and I didn't know how they were coming and when they were coming. But everything worked out fine.
Eddie, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The AmeriSave rep blew everybody out of the water and was able to save us the most amount of money and gave us the best rate. Put $14,000 back in my pocket and did it with no money down. It was astronomical. Everybody else was quoting me way higher. He took his time. He was very calm, cool, and collected. Just made it an amazing experience and the entire way through.
They were on their game the whole time. Never had to call and find out where this paper was, where that paper was, and never had to worry about whether the stuff was going to be submitted or not and we never had to wait on AmeriSave. It was unbelievable. The application process was all online. It was fine because Ryan was five hours earlier than me because he was in Hawaii. Randy was the loan assistant and he was two hours ahead of us. It worked out perfectly because there was always somebody working on the loan at all times and it was just really easy.
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I was happy with the rate and terms.
Mr. Walter, We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
The process with AmeriSave was everything it needed to be. It was professional and efficient which was important to me because I only had so much time.
Michelle, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
Amerisave was the most understandable and the easiest lender that I can work with. I tried others. They took too long to approve me, and then they asked me too many questions that I couldn’t even understand. So it was easier for me to go AmeriSave.
Jules, Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
AmeriSave was really good. Especially working with my loan officer, Leah. She was absolutely wonderful and provided a little extra information when I needed it and went over the top and made sure I understood what was happening. She made everything go smoothly. There's also an upload button in the portal, you upload the document you need to upload, so it was easy.
Corbin, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was smooth once everything was pre-approved. Christine was my agent with AmeriSave and she did a fantastic job with helping us through the whole process. We moved quickly and ended up closing in a very short amount of time (two and a half weeks). There was a lot of information and documentation in a very short amount of time. My only complaint was there was something that popped up and I wasn't notified until the 11th hour. Once that happened, with hitting our closing date, the problem became having to go through with JP Morgan and getting things cleared up from them. It was a hassle. I wish that we would have known about it earlier, so we could have been ahead of the game on that. If it would have been a normal 30-day close, that would have been something that could have been handled with more than enough time. There were certain individuals during the process that could have been a little bit more receptive or communicated better.
Mr. Lewis, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process went pretty straightforward and quick.
Gregory, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
I talked to customer service about some issues I had. They were very friendly and knowledgeable.
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
This is my first time buying a home and my experience was wonderful. I like AmeriSave because they were responsive whenever I needed a answer. Sean was wonderful. She answered every question. She called me back when I needed her. She always kept in contact with me. The guy, Jamie, was good. I so enjoyed working with him because he was on top of things. Altogether, AmeriSave was very accurate when I needed something.
Evelyn, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The pre-approval process was pretty simple. For the most part, they would respond in a timely manner. But there were certain times when they didn't and it took a while for feedback. So it took a lot of pushing on my end to get things going. But Shawn was great. He was very helpful and he informed me a lot on the process and what was going on. He was able to work with me. I was a special circumstance. So it was a lot of work on both our parts. Overall, it was a fine process. AmeriSave is all right. But Shawn was the one who impressed me.
Cecilia, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave was able to lock in a rate before the rates started going up. The first loan processor was good. Her name was Melissa. The second one was very pleasant. The problem was when Melissa left the company, we got the new loan processor and almost had to start all over again. I had to send the same documents over again which was frustrating.
Ricky, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
The loan officer and the staff were pretty good. Most of the time, they were pretty reachable with respect to questions or to documentation requirements. Overall, it was a pretty smooth experience, considering the timeline that we were for closing.
Pratyush, Thank you for your review. We're so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
My representative, Phil, was upfront and didn't try to push anything on me. Even after-hours, he would call me back or send me a message if he was on another phone call. He was hands down one of the best people I’ve worked with. However, my underwriter was a little difficult. They would continuously delete items that they said they needed. Instead of calling me, they continued to delete items. At closing, they called to tell me they still weren't finished with the paperwork. They said they needed to call my boss and didn't have her number. Why didn't they ask me that previously instead of two hours after I was supposed to close? AmeriSave gave me one of the best rates but unfortunately, as I was getting ready to close, the rates dropped again, so I didn't qualify because the paperwork was already done.
Brandy, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I compared AmeriSave to Rocket Mortgage and Low VA Rates, and AmeriSave won out on their quote. The application process went faster than it could with the competitors. It was on a timely basis, and they backed up their word. Whatever they promised me, they delivered. The rate and terms are fair, and all is good.
Kelvin, Thank you for taking the time to share this positive post. We appreciate your kind words and are happ