AmeriSave Mortgage

The application process was simple but it was occasionally monotonous. They asked for several things over and over again. But besides that, it was good. The gentleman we worked with was excellent. He was always available. We were very comfortable working with AmeriSave. We love the house. Also, we've done a recast with this property within a month and the turnaround with them has been phenomenal. It was quick getting everything done. Use AmeriSave to get a mortgage or refinance.

My experience with AmeriSave was good. The rep helped me to figure out the right numbers. After that, he also helped me to get the best competitive rates from the market. The process was similar, to where they would open up the portal and after that, I would submit all my documents, and they would come with the eligible criteria, and they were providing regular updates on the processing. It went smooth for the closing. I would like to recommend AmeriSave.

When I compared with my credit union, AmeriSave's rates were low. However, I didn't check with other competitors since I only had very few days to check my credit score. I didn't want to further go to a different one and keep lowering my score. My refinance with AmeriSave went well, and it was smooth. Rowena, the sales representative, helped me a lot. She kept communicating with me all the time, and she told me a lot of things proactively, like how these things are processed and what kind she needs, any document and other things. Also, the AmeriSave online tool that I used was straightforward, and I was able to upload all the necessary documents and keep checking with the references. Finally, they were able to provide me constant feedback and what are the things that occurred to process my application.

I looked around for the best mortgage rates and was told that I had to pay $500 for a rate lock. It was NEVER disclosed that this fee is non-refundable. That money could have been used for my appraisal fee. I don't have $500 just lying around, they should be courteous enough to return it if we choose not to go with that company. The customer service rep was nice but not nice enough to be upfront with me.

I've been with AmeriSave years ago. This is the third mortgage I’ve done with them. I use the same guy, Daniel. He worked very hard on my behalf. I trust them. The process recently was perfect. They were great.

I did a refi, and it was a very good experience. The rep took his time to answer every question that I wanted and answered very succinctly. I was able to double-check everything that he asked me. I really enjoyed everybody I worked with.

The AmeriSave rep I worked with was very fast, professional, kind and helpful. I appreciated her very much. I liked the way that she talked. I trusted her. Everything went fast.

The rep, Ailin, was super helpful. She really got us out of a spot. We were going to be doing a loan through PennyMac and she showed us that we can get a better rate and that it could be done in half the time that PennyMac was doing it. She ended up having to go on a vacation in the middle of it, and I thought it was gonna be lost because she was doing the loan, but her supervisor was able to take over and helped out a lot in the time that she wasn't able to.

AmeriSave is good. I started giving their rep information first over the phone, and then he created me an account, and then I just finished up online. With email, it was pretty swift and easy. The rep was super friendly, informative, and helpful. I was impressed with how quick he was of getting back to me and answering my questions. He was my main point, and so I would just contact him. I noticed that towards the end of the process, I got switched to another lady who was just as good. If it wasn't something he could answer, he was really quick about addressing it with her and her getting back to me.

My rate from AmeriSave was 5.1, and for nowadays, that's fair. However, the underwriter should have communicated a little better than they did. They called at their own time and term. When I called, no one ever picked up. I always got a voicemail so I ended up sending emails, and I didn't get fast responses. It'll be days later. Their communication was a little slower than I expected because the lender, Mish, was so on pace. I was able to speak with him whenever I felt like it. I was also able to send him a text or email and he was fast to respond. Whenever I couldn't get in touch with the underwriter, I'll reach out to him. Mish was able to work things out in a manner of getting us a loan, making phone calls between the seller and myself, just trying to make the deal work. He spent a lot of time answering questions, things that we weren't familiar with. He explained everything. He had patience all around the board.

AmeriSave addressed all of our concerns in a timely manner, they kept in constant communication with us, and they kept us in the loop of everything. Everything was done online. They submitted the application and took the information over the phone. Then, we submitted documentation to them, and then they responded, and everything moved swiftly. We were ready to close in 30 days.

I had a good experience with AmeriSave. Everything's been completed. I had an AmeriSave representative who would call me and get me to upload information to a portal, and he would walk me through it. He got me started with that and then helped me through the process. As far as the rate, we got as good as we could have hoped for at the time. We got locked into a pretty good one.

Everything was handled online which was pretty convenient since I was coming from a different state. I got to call and get all my information. Their rep Xavier was the one handling most of my loan and it was very simple to call him if I had any questions. If I was missing any information, he gave me a deadline by when I need it before closing. The closing came pretty fast. I was expecting it to extend because we had some issues getting the taxes for the house but he expedited that. We ended up closing on the exact date when I first expected. My experience was really awesome with them.

I was comfortable working with AmeriSave. My experience has been good. You should try it out.

I really had a very good experience with AmeriSave. I really appreciate it. I didn't know if it was fake, ‘cause it was online. I'm just really glad everything was legit and it was a quick process. I applied on May 27th and I closed on my house on July 19th. So, that was quick. Their communication was also perfect. They stayed on top of it. They were definitely good to work with.

AmeriSave's agent was very friendly and anytime I had a question, it seems like she was up 24/7. I could call her just about any time. My rate was great. The service I got was great, too.

They had the best closing deals. The process was easygoing. Everything was open and the rep I worked with was excellent. The rate I got is fine for the current market.

I liked AmeriSave's customer service. Refinancing with them was very easy and convenient. I refinanced with them three times.

If I could give a negative rating I would. It started off great but then I noticed a few red flags. What 1st red flags was they kept asking for paperwork over and over again and the major red flag was when I received my disclosures for my loan had a little over $14,000 in point fees. My estimate 5% downpayment and closing cost was quoted as $35k even after paying 1 year of home insurance and $3,500 in escrow and honest money. The house was only $350k, whenever I tried to get a solid number and what I needed to bring to the table for closing and it was never given…mind you we are like 2 1/2 weeks from closing.

Working with them was quick and painless. The application process was fine and the reps' communication was very good. My rate was a bit higher but my score was lower. So they gave me the best for what they could do at the time.

AmeriSave's loan officer got back to me immediately. He was good. There was zero delay in communication and he was able to put it together very quickly. The application was a piece of cake. The underwriting seemed quick, too. If my friends want a company that can get it done very quickly, I'd tell them to go to AmeriSave.

Working with them was quick and painless. The reps' communication was very good. They gave me the best rates for what they could do at the time.

Bradley and Jenni took away a lot of the pressure and anxiety that comes with home buying. Their communication and expertise was like no other company. We were able to discuss all matters of the process and Bradley welcomed all of questions and constantly reassured me that he was there to serve me. Jenni also ensured that I had every item document and item that I needed and would call and explain things to me. As a first-time home buyer, this was very important. And so greatly appreciate how dedicated they were. I cannot wait to work with Amerisave on my next home purchase.

My sister-in-law told me about FHA. So, I went online and applied, and it said that it would send my information to a whole bunch of lenders to see if one could qualify. That was when AmeriSave's first lender coordinator, Nadim, called me. After that, Jacob took over, and he did amazing. He gave me and my real estate person a call to mention he took over the case. He stayed in contact and moved pretty fast. Penny did an amazing job as well. She was the one that was assisting him. If one wasn’t calling, the other one was calling and keeping up, emailing me, and letting me know what all was needed, what was going on, and keeping me updated with the case. They did an awesome job. I’m thankful.

Working with AmeriSave was awesome, fast, and the easiest thing I've ever done. I had someone from another agency call me and told me there was no way they could get me that rate, and AmeriSave got me that rate. So, I was happy with it. I would tell others to give them a shot.

Through the beginning stages, Amerisave was good. The loan officer wanted to finish the paperwork and I asked him from the beginning to make the payment date on the 14th of the month. He put the 1st. He said, "The paperwork is already printed. Let's just go ahead and fill it out, then you can call back in and change your payment date." We did the paperwork, signed them, and I did what he said and called back to change the payment date to the 14th. Now, they won't change the payment date. They say there are only five days they can change it. I told them that was not what their representative portrayed. I have left multiple messages and multiple emails for that representative but he will not call me or email me back. The lack of him communicating with me is a sign that he knows they messed up.

I'm very pleased with AmeriSave. I will definitely use them again and I can definitely recommend them.

I bought my mom's house. I already had AmeriSave, and it was an easy fix. I called Quentin who was my go-to person at AmeriSave. Quentin gave me everything and did almost everything online for me. I just filled in a couple of things here and there, but it was straightforward. If Quentin didn't know the answer, he would research it and get back to me within a day or two. However, the process was a bit longer than we thought because of other issues. Right before closing, there were things that slipped through the cracks that shouldn't have. The closing agent could have done a little better on their part. Because I didn’t sell my current house and decided to rent it out, they needed to have a lease agreement with a renter on it. But they didn’t tell me that until two days before closing.

I liked AmeriSave's quote, and their process was educational. My mortgage loan officer was really great. He was able to help me. He was always available and answered every question that I needed. When I did the process online with my first inquiry, he called me. Then once I started the process, I would upload it into their database. I closed really quickly as well. Once I found the house, we closed in 21 days. It was such a great experience.

I was originally working with Chad, and then all of a sudden, Mike called. So I was confused. I thought they were partners and that they worked together. But then a new account number was created for me. Mike wasn’t very good. He never gave me feedback. He misguided me multiple times. I had to do an extension on my home two times and almost lost the deal. It caused a lot of stress that really shouldn't have been. I would not have recommended him to anybody. But AmeriSave assigned me a new agent.