AmeriSave Mortgage

It was really easy to work with AmeriSave. I filled out the information and John gave me a checklist that they needed and I would just go down through. I sent him what he needed and that started the ball rolling. He sent me a preliminary. I followed the process online. Then he referred me to Sarah. She was the next level and I spoke to her. Then, it was a matter of the underwriters taking over. The appraisal was done and it was a painless process. The rate was also as good as I was expecting to get at the time. The process bogged down a little bit at the underwriter stage. There was a point that stretched on a little bit. But outside of that, the process went well.

Obtaining the mortgage with AmeriSave was nerve-wracking not knowing if this is legit. But the reps were able to help me, walk me through what information they need and to follow up with them on their website and read over that, do some history, to make sure that I was choosing the right place. The application process online was good and easy. I like that I was able to upload the documents and do a lot of things visually, instead of having to take the time out and going to fax it. The documents you're trying to upload always pops up an error though. But if you go back into it, it shows that it was downloaded. So it was a lot of miscommunication for the website itself. But if I called and wasn't answered, the admin or the supervisor that was above the person that was helping me called me back to follow up with me instead of waiting for somebody to call back.

AmeriSave was quicker to respond to me and they were also more responsive overall. The application process was initially pretty easy. I did have issues with the loan processing part of the mortgage process because my loan processor changed about four different times. I had a very short close. It was only like two months from beginning to end. I had to resubmit things over and over, and every time I got a new loan processor, somebody needed a new document that somebody else had already told me was good enough.

Their customer service was great. Our first loan officer was really nice to work with. Our second loan officer was a little harder to get ahold of. But our final loan originator was very helpful.

I went through a few different companies and AmeriSave seemed to be the most responsive. My local bank didn't offer any of the VA assistance that AmeriSave had so I went to the one that was most communicative to me and would answer my questions in a timely manner. The application process was a little tedious and I get that people have to cross their T’s and dot their I’s. But I would send the paperwork over and they basically told me it wasn't good enough.

AmeriSave reached out to me wanting to know what type of loan I was looking for. When I talked to Noble, I told him I got turned down at my local bank based on a couple of different circumstances and I didn't know that it was gonna work or if it was worth the time. He and I dug into it a little bit and working through a couple of issues like paying down some of my debt and we were able to make it work out. I worked with Noble and Randy throughout most of the process. Those two guys are exceptional. They know what they're doing and the right advice to give.

AmeriSave was very quick to respond and professional too. My application process went well. However, it took too long. They kept asking for the same document, which didn't make sense. The guy that was my contact person was really nice. They were very good with all the emails, however it's so heavily automated that they just don't listen to what you're trying to tell them. They would say, "Upload this." Which was really good, because I would upload everything. But then they would say, "What is this?" I was like, "I just uploaded it. Just look at it." I also could have gotten a better rate, but at that point, I was too far into it.

REVIEW: Buyer Beware! DO NOT do business with AmeriSave Mortgage. They lied to me and now will not follow through on a promise to refund my $500 deposit to get started. The loan originator JURI ** promised me TWICE that if I decide to go with a different mortgage company or just change my mind about going through with a loan, AmeriSave would refund my my $500 deposit with no questions asked. She said, ”In face, I just refunded two clients their money this week.” I trusted her at her word.

I spoke with two reps and both of them were very helpful. The paperwork was quite cumbersome, though. If I had to provide one suggestion from a customer point of view, it's that if there was an easy way to understand what each document represents, that would help. But the process was pretty quick and overall, I was happy with everything that they did. Whenever I would not be able to get them on the phone, they were able to answer over email.

The lady that ended up being my agent at Amerisave answered all my questions without any hesitation and provided the information that I was looking for. It was also very convenient. That sold me. The reason for the loan was replacing a deck and building a garage, and I had already removed the deck, so the appraisal put a note in there about it being an unsafe situation. That delayed me about three weeks. The manager of my loan officer made the suggestion that if I would block the door off, securing it with plywood across the front so that it couldn’t be opened, that that may suffice. I did that then did another appraisal and everything went fine.

The guy who reached out to me, Brandon, was amazing. He answered my questions and he left it open for me to decide. The biggest part is he didn't pressure me. I told him what I was looking for and he gave me options and directed me a couple of ways. During the application process, he took care of a lot of stuff. There was a couple of bumps in the road just with my last name but he was very responsive even during the weekends. The only thing is the rate sucks. Other than that, whenever I refi again to get a lower interest rate, I'll go through AmeriSave.

The rep I worked with, David, was a pretty cool guy and he's simple to work with. The application process was through email. Once I got everything, I sent it and they took care of it. The total process was under a month.

Also, the rates are good. I wish we had our rate earlier from the house we had right before that, but rates had gone up. But it was less than what I thought it would be. It turned out well. And they're very clear from upfront. We locked it in early. So, it was done very well.

I was looking for fast home mortgage and when I looked online, AmeriSave Mortgage was in the top three. I read the reviews and did a little research. Whenever I reached out, AmeriSave was the quickest to get to me. I had issues with the seller so the process with the loan took a little longer than expected. Other than that, things went great. For the most part, everything went smoothly. The details and stuff that was asked of me with the bank accounts and uploading all the stuff was a lot easier than I was expecting. I've done it once before.

Everyone from AmeriSave Mortgage I worked with was very professional from start to finish. The first guy I worked with has the same first name as me, so that was very good. Greg and Jeremy both were the key folks behind it all and helped me understand the process thoroughly. The process took 45 days at the most because I had to do some work around the house and get the house ready for the actual refi to go through. Other than that, it went smoothly. It was an efficient experience. It was the first time we refinanced a home, so it made the experience that much easier.

Everything went smoothly. It closed quicker than any other place. My lender guy was wonderful. I was able to get in touch with him at any time. Everybody was really nice and made sure that I needed everything I needed. They kept in contact through emails, text messages, and phone calls. Everything was great.

I had a wonderful experience. Daniel was excellent.

I talked to Nikola at Amerisave and he was very, very, very helpful. As soon as I send him an email, he text me or call me right away. It went really smooth. We started the process in August and then he said that there was one problem. He told me about the problem and advised me to make six payments and it would make it better. That was what I really liked about him. He explained everything. Once I made the sixth payment, we closed in 10 days. He tried to hold the interest rate because the interest rate has a lock on it. But he couldn't hold it. He called and apologized for it. But I told him don't worry about it. He's been following up with emails, making sure that everything is okay. If I still have any problems, I give him a call. They didn't even cut me off after we closed.

The process was horrible at first with my first loan officer, and then it was excellent when I had their regional manager of California. With the first loan officer, I couldn't get ahold of him. He wouldn’t return phone calls, emails, and texts. I tried every way to communicate with him until I finally downloaded a program that called his phone repeatedly till he answered. So for the first application process, I had no guidance and no one that talked to me or communicate with me. Every time that I submitted something, I never knew if it was received or not. But when I had the second loan officer, we closed in a matter of two weeks and everything was in hyperdrive because in the first two weeks, nothing got done with my first loan officer.

The reps from AmeriSave were very helpful and knew what they were doing. They walked me through and explained everything to me. The application and underwriting process didn't take long. They worked on it fast. I had questions on one of the taxes that I had to do and it was hard to get ahold of them a couple of times.

My representative was really good about being patient and answering my questions. All of it was timely too. Sometimes calls would be immediately back or there was an immediate response to the email. I'm not the only customer so if it was an hour before I got a response back, I understood. The longest response time was a day. The rate and terms were good considering the timing of everything. When I told people what my interest rate was, they were pretty blown away. My timing was really good.

Ernest, the mortgage officer that I worked with, was absolutely excellent. He was very attentive and had excellent communication skills. He worked very diligently to find a loan that would work for me, and I had no qualms as to being able to reach out to him to ask a question. The application process was relatively easy as well. Ernest walked me through all of the steps that I needed to do to get the loan app completed and get the necessary documentation submitted so that the loan could be evaluated. I would recommend AmeriSave and my loan originator highly.

An agent of AmeriSave, Christina, talked to me and she got me into it. The application process didn't take that long. Christina helped me through all so much and I couldn't have done it without her. My experience was excellent and I would tell everybody to go to AmeriSave.

AmeriSave was able to give me the best rate. This is the seventh home I bought. So I'm familiar with the process. Theirs seem a standard process. So, it all makes sense. And the upfront portion of everything was good. Also, the response time was quick. But once it backed down into closing, it was bumpy. And they were auditing things afterwards, and it was almost a month later, I got a check because they made a mistake. A lot of the funkiness had to do with repeated requests for something that didn't exist. And I had to come up with as many pieces as I could, but I couldn't close that final gap because it never existed. They eventually through this analysis said, "All the rest of it is solid. We're gonna go with it." It took them a long time to get to that point.

Michael, the rep from AmeriSave, was super helpful and it was an overall good experience. The process went smoothly.

Dan, the person I was working with, was amazing. I loved him. I had some issues with doing insurance through AmeriSave, which was difficult to get through. I’m only 25 and this is my first rodeo with everything so I didn’t know what to expect. The agent that I was assigned dropped the ball and my insurance got canceled. After I got done with my loan, Dan helped me navigate and that was so helpful, and he didn't have to do that. The application part was easy. I'm a travel nurse, so there were extra things that I had to do but that was because of my occupation and proving my income. But as far as being able to upload everything, it was great. Dan was the only one that I had great communication with and the rest were not that great, but that's okay.

I worked with a lady rep who walked me through everything. She was very nice and helpful. I changed to a processor whom I didn't like very well. I was getting conflicting information and I was getting really frustrated. I kept contacting the original person I was working with. Some of the information I put in wouldn't even go in correctly. I would have to email it to my originator and then she would input it.

I was refinancing to get the money to buy a rental property and the rep was helpful and gave me a lot of ideas and general stuff that I needed to know about owning rental properties. She was great. AmeriSave did very good and I'd refer them if I know anybody that needed a loan.

Greg and Kelly, the resp I had with AmeriSave, were both very helpful, flexible and knowledgeable. They were able to help me out even after closing with whatever questions I had. The communication was very good. The overall experience was good and the only trouble I had was post-closing. My loan was sold to another agency. It was a sub-AmeriSave agent and I was sent an email about the loan changeover but it didn't give me procedures on how to set up my autopay. That was a big thing for me because I didn't want to worry about it and it was one of those emails how you would have to see it in order for you to know.

I had a great experience with AmeriSave. The agent I had was extremely responsive knew what he was doing and reachable day or night. From the initial contact with the rep to when I had a house I liked and he put in the offer, it was three months. But when I saw a house I liked, he was able to get the underwriting and all that stuff done in weeks.

I was very happy with Amerisave. The guy I dealt with to get the mortgage was most helpful and absolutely always returned inquiries very promptly, whether they were phone calls or emails. I know I was not the only call he was dealing with at the time. So, I was really impressed with that. The application process was pretty easy and straightforward. It was the most painless mortgage process I've ever gone through.

The guy we worked with at AmeriSave was Brad and he was awesome. He was very good at communicating, we could ask questions anytime, and he was very responsive. He was very friendly, he wasn't pushing anything, wasn't being a salesperson, and wasn't trying to sell anything. He was just trying to provide information and would tell you the pros and cons and let you make decisions.

Brandon made it really easy on me, always answering questions expeditiously. Chris called to check in frequently and make sure things were going well. So, it was really smooth and went great. The only part about the process that was not explained really well to me was that it was a floating interest rate. I thought it was locked in at 4.875 and the whole time, I thought that was what it was going to be. But I had to pay 12 grand to get that. So, I didn't understand that upfront and I went through the whole process. When it came time to do my closing cost, they were pretty significantly higher than what I expected and that was because of my lack of understanding on that piece. But that may be partially on me for not paying closer attention to understanding that.

I had a very good experience. AmeriSave gave me a competitive rate. They gave me confidence. Especially the loan officer, Sharon. She was very good. I had many doubts. She was patient and she helped me clarify all the questions that I had. I'm very satisfied.

They were very pleasant. They were very quick, and efficient. They got everything I needed right away. So everything was really well done. I'm very pleased. The interest rates were a little high. But for what the market was, it was fine.

Everybody is very polite. It worked out great. So, I just stuck with it. I just refinanced with AmeriSave Mortgage again. But the first time, it took a while, because there were some underlying situations. It was very tough getting ahold of the loan. I would leave messages, I would never get a call back. I had a very old man trying to do paperwork. The second time, the application was perfect. Less than a month. It was easier for me to just deal with the loan originator. She was on top of everything. Even this time, she was outstanding. Very polite and to the point. She would follow up just to make sure that stuff was done. Even after it was out of her hand, she still followed up with me to make sure it was all going smoothly. It took a month from start to finish. They funded it quickly. The rep did a good job in all the paperwork. It was quick and to the point.

The application process was easy. It took a few months. I had to get some paperwork and stuff like that done as far as some things that we were wanting to deed to the property. But once I got that taken care of, everything went smooth. The reps were really friendly and thorough. They really looked over the numbers but the other companies didn't do that. If there wasn't some type of loan or mortgage they wanted to give, they wanted to do it their way. These guys were pretty good. They were really optimistic and so interested in helping. Amerisave is a good company. Everything that they said, they backed it up.

It was a lot of work with Amerisave and we had to find a lot of stuff, too. But together, we got the job done. It was a really good experience.

AmeriSave needed paperwork in the beginning, which was fine. We had a couple of weeks off where I didn't hear anything, which was fine. But waited until the last day we had, which was like a Friday, and we were supposed to call on the Monday to meet everything, which pushed closing back a week. So, that was very stressful when they could have just told me in the beginning that they needed a, b and c, and not waited until they had all the information and say, "Oh, nope” and kicked it back. I had a timeline to be out of the place we were at. But my loan officer worked. She was quick about trying to get everything done. The rep was good and super helpful in getting what we need. She was approachable and personable. So, I felt I could ask her anything. I talked to her about anything in the process and answered patiently and calmly.

We got good rates. All our interactions with them were good. We've had two mortgages with them now.

AmeriSave Mortgage had the best interest rate and the guy that I was working with was good. The process was long, but it wasn't difficult. Also, the rep was on top of his job. Give Daniel a call.

AmeriSave's application process was very easy. I was on the phone. They called me to talk everything over and give me details and answered every question possible. I had a million questions. They were extremely patient and literally answered every question I can possibly have. Then, they gave me the option to move forward or just think about it. They were amazing. I did not feel any pressure. It was really great to work with people like that. They were the greatest team.

AmeriSave was persistent about coming back and getting the information they needed. I first talked with one lady. I talked with her several times and I asked her to hold off on it for a certain amount of time and I had things I had to get done. Kayla came in and said, “We're taking them on the company,” looked at them if they said too long. And I told her, “The timeframe was my doing and not the previous girls.” But she said, “It's all right. I can take over from here.” She was insistent on getting the sale herself.

AmeriSave did ask me a lot of redundant questions because I'm self-employed. They didn't really like the way I did my paperwork. So, I had to redo it. It really wasn't that hard. It's just I was really busy at the time and didn't have time to redo it as many times as I did. I don't have a traditional account profit loss as they wanted.

AmeriSave had me fill a form. I had someone, Justin, that I spoke with who walked me through the process, sent me a list of documents I needed to send. It went smoothly. Communication was good. I would call them. Once in a while, Justin wouldn't pick up, but would call back whenever I called.

Working with AmeriSave was good. We had some minor hiccups, which is usually anticipated in a transaction that’s large but overall, I was pleased with the service. It was a good process, and it moved quickly. The team that I was working with was pretty quick responding.

The guy that I talked to was pretty courteous and he seemed to be pretty knowledgeable about the services that they were providing. Whatever I needed, he always called me back. He was always there when I needed him or any questions I had or might have had. For the time, I got a pretty good rate. Everything to me, especially when I talked to my attorney and we went over everything, was pretty good. They asked for the documentation and I sent it over to them. It was a pretty smooth process.

We did a refi with AmeriSave. It took about two and a half months. It wasn't bad. It went well. I was able to speak with my rep on a daily basis whenever I needed information or whenever he needed information. He was excellent. Everything was smooth sailing.

My situation was a little bit complex because we did have some funds that were gifts that were a result of a vehicle that we sold. So, it was a little bit harder to get that verified. We had to get documents from the auction. But aside from that, all the other documents were pretty easy to get. Amerisave assigned me a loan officer to help me spell out anything I needed if I had written something out wrong or if I gave them the wrong information. They helped direct me to what I needed. Omar was pretty nice. He was helpful and understanding. He was a really good loan officer to work with. The rates and terms were competitive at the time that I bought a house. They were not the best of all time, but for the climate that we were in, it was a good rate.

AmeriSave's application process was long as hell but it was okay. Their representatives were very nice. I enjoyed being with them. They were on point with everything. I will recommend AmeriSave to others because I liked the person I worked with.

I liked everything that AmeriSave was doing and trying to help me. Marcella and her partner were really good. Marcella was very professional. She was very helpful and always ready to answer my questions. When I first started, she gave me a preapproval letter really, really fast. But then I thought I was gonna go with somebody else. So I tried to go with somebody else but they put me through a wringer. When I reached back out to Marcella, she was able and willing to help do everything that needed to get done, along with Sylvia. So they both worked very good compared to the other company that I was trying to work with. I linked everything to the portal, and it uploaded the documents with no problem. The rate was a little higher. But in the position that I was in, I was ready to do whatever. So it's still lower than what I was paying before. I was very satisfied.

AmeriSave's communication was excellent. If they needed anything, they would let me know. So, there was not really a whole lot of delay in the whole process. The most shocking thing about it all was the closing cost and all of the tiny fees that went in to build that closing cost.

The application process was okay. The people who handle the paperwork were busy. Their process is automated and I'd send in information, then they wouldn't receive it, and then they'd ask for more info. I sent them something, and they'd ask for something different. It was a little challenging for me, but I did do it. But the person I was dealing with helped me and said, "Well, just send it to my text and I'll send it over." So, it worked out. He listened to me and he was there every step of the way.

I got rates from three different companies and AmeriSave ended up having the best interest rate and the lowest down payment, so I went with them. The application was fine. The only thing that I wish was better was the documents that were needed. Two days later, they would say they needed documents for something that I already explained. It was very repetitious when it came to the documents that I had to provide. But the process itself of getting online and accessing it on the app was easy.

AmeriSave had the best deal. I talked to the loan officer and he walked me through fees and approximate cost, and preliminary documentation. I e-signed it, and then I provided them electronically, under a secure, locked site, my information. We went back and forth a couple of times, because I was getting some additional information from them. Then I was approved. They wanted me to close sooner than I did. The rate was fantastic, but the fees ended up being a little bit higher than I expected from the beginning. But the loan officer was fantastic.

I had a positive experience with AmeriSave from start to finish. The timing was good when it came to the application process. There were some documents that I had to submit and we kept in contact. It took about a little over 30 days, which is fine. My rep was excellent. She was very attentive and communicative throughout the process, no matter whose hands it went to, whether it was in hers or whether it was in underwriting. I was grateful for that.

They were the quickest to respond to my needs and they were available whenever I tried to get ahold of them.

I tried to buy a house over a year ago. I called the rep Aileen and she made the process so easy. But the house was sold and I couldn't get it. I ended up refinancing my current home with her. I worked with her and AmeriSave on the refinance. I then made a new purchase for the house that I'm moving in right now because of how it went last year on the refinance. It was a lake house that my husband and I were wanting. When it came up again, the first thing I did was call Aileen and tell her. She told me the steps to apply for a loan again.

I got a conventional loan and the process was straightforward. I was very pleased with it. Customer service was above average.

I looked at many companies and AmeriSave seemed to have the best overall rates. The process of applying to refinance and closing it all out took a few months. Customer service was very good. The only frustrating thing was I kept trying to give them my routing number and bank account. I couldn't get a straight answer about where to send the information.

The biggest problem that we had with the application process with AmeriSave was uploading my husband's driver's license when we were doing the notary and that's because he works outside and it was so scratched. But the notary was helpful and she made it happen. The rep who processed the loan was confident with his company and the loan. He calmed me with any concerns and told me that I don’t have to worry about it. I felt so comfortable and we had a personal connection. He had a personal issue with his dog and I'm a huge dog lover, and he sent me a picture of his dog after she got better with the vet. I liked him.

Everything went well. It was a bit stressful at times but they were very easy to work with.

My loan person, Chris, walked me through every step. He would call just to tell me what was going on with the process so I wouldn't have to guess or wonder what was going on. The application process was all online and it was easy which was why I thought maybe I could pay my mortgage online. I got the AmeriSave app but I can't pay for my loan on the app. I have to call and they charge me $10 to make the payment. It's some ridiculous fee. But the person that came out when I closed was very professional. I couldn't ask for a better experience. Everybody was nice. The lady would call me too to check up on me. She called and told me that she was going out of town and that somebody else was going to be calling to check on me. And true enough, they did. Everybody was true to their word. So, it was a very easy process.

They gave me the best rate. It was a good experience.

The application process was smooth and it was awesome working with the rep. I had a very good experience with Abraham, my agent. Everything was done within a month. AmeriSave is a good mortgage company. Their rates are fair and they have good customer service. They do not beat around the bush.

The application process with AmeriSave took about five minutes. It was easy and the communication with the rep was very good. I got a good rate and term but their Realty team was a little slow about getting out the rebate checks that they send out.

The communication with the rep was wonderful. If I needed anything, I just called him and he answered. Even with email, he responded within an hour. The application process was very fast. I enjoyed it. The rate was better than what I thought it was gonna be, so that was a good thing. I still would make it lower, but I took what I could get in this market. The experience with AmeriSave was very pleasant. They are very good at what they do.

The application process with AmeriSave was great. I can't blame anybody because of the situation with how we were buying the house and what was needed for FHA and it was some stuff on our end that made it a major headache. But if it had not been for Michelle, the lady that had done the loan processing, I was just gonna give up and not do it at all. She's the sole reason that I went ahead and done the loan through AmeriSave. It was super easy on everything. I needed to update, scan and send back a bunch of forms. But it wasn't their fault. It was FHA needing certain documents a certain way and it was a lot of back and forth.

I went with an FHA and the application process was simple. I did everything myself but there was a loan officer and a person who does the contract that I dealt with very briefly. They were super helpful. Considering that I bought the house at a horrible time to buy houses, AmeriSave did good.

I had a good experience with AmeriSave. The timeline of the application process was sufficient for everything and communication with everybody was really good.

At first, it was a little frustrating, but Marshall was our contact and he was the one I talked to all the time. There were things that got input wrong in the beginning. As soon as I said, "that's not right," he worked overtime to make sure everything was right. At one point, it got declined because they put my husband's income wrong. He figured out what they had done wrong and he was the one emailing and calling and I always knew he was on my side. He really did go above and beyond. At one point, I was frustrated with the paperwork and things weren't going through right and I cried, and he said, "Listen, I got you. Just email it to me, I'll get it in." He was very kind.

The AmeriSave rep I worked with followed up and he kept us in the loop. The communication was excellent. Once we really got the ball rolling, it was faster than we thought it would take. We're also happy with the rate and the monthly payments. We had an excellent experience with AmeriSave.

The process of applying for a mortgage with them was easy. Their customer service was good.

Getting a loan with AmeriSave was easy overall. The person that we worked with directly, Christine, was really helpful. There was another person we worked with. But she was a little bit confusing, but Christine cleared things up, so it was fine. Christine was able to answer any questions that we had. We did a VA loan. They had given us a 5.25 but we had someone else that told us we would get a 5.15, so they were going to match it, but we were never told that we were going to have to pay more in order for them to match it. We ended up having to pay 1,800 out of pocket in order to get that rate. So that part was frustrating. That wasn't really explained well enough to us. They should explain the $500 lock fee better. They made it seem like it was going towards our closing costs, but it just went toward the lock fee.

The process was super fast. The reps were constantly emailing and updating me. I waited too long but the rates were fine.

The application process with AmeriSave seemed like a long time, but after it was all said and done, it wasn’t any lengthier than normal. Travis was super with the application and Randy was super good in Atlanta and returned my phone calls promptly. When I couldn't get ahold of him, I could go back to Travis and he would check with Randy. So, it was competent. They were very patient. I'm an older guy that knew nothing about taking a picture of my license and emailing it and I had a heck of a time with all that. But there was never a tone of impatience. It was a good experience. I probably should have done it nine months before when the rate was low. But I'm satisfied with it. It's locked in during the term of the application, which is nice, because it went up during that time anyway.

I went with a conventional loan and the process was very easy. Working with the reps was very good and they gave me a good rate. They were very helpful too. When I had a question, they were right there to answer.

AmeriSave did very well. We had some situations where it was delayed a little bit and we lost a quarter percent that we wished we hadn't but it was one of those things that happened. It was understandable, just not the most appreciated. AmeriSave was wonderful in everything they did. They were fabulous.

I worked with their mortgage lender Michelle and their team was so helpful, professional and caring. We had to get things moving really quickly because I found the house just within 20 days of my window so that I could get a good interest rate. It was an easy and painless experience. The rate was the best as it could have ever been in today's market.

Kyra from AmeriSave was very personable and knowledgeable. She knew what she was doing. If I didn't know what I was doing, she was very patient, using the computer to fill out stuff. Also, she replied immediately or she was online with me when I was doing it. She was a million-dollar person. She knew I was refinancing because I had a home equity loan that had doubled in interest. So, it was the perfect time to do it. So, by combining my first mortgage and my second mortgage, the interest rate was lower and the payment was going to be almost $400 less a month. She was wonderful.

My interest rate was locked in while I shopped. The process was a little hectic. Because some of the issues weren't problems that AmeriSave could just brush off. Also, the portal wanted me to write a letter about a place that I lived before, and it kept coming back, while the agent had told me, “You don't need to worry about that. It's cleared.” Yet it kept coming back. It gave me anxiety. But at the end of the day, I was happy to go through AmeriSave. They were professionals. They were polite and prompt on answering my questions. Also, they were upfront with what to expect at each level and every hurdle that was in front of us.

Everybody at AmeriSave followed through if I had questions. When it got down to the signing part, I was supposed to be closed on one day and that didn't happen. I was in some kind of forbearance thing when the pandemic first happened because of the slowness of my job. But I was still making my payments and they said I needed to wait until my year was up. It was up at the end of September, so we had to wait 30 days. Then, when it was time to close, the title company installed something on my file and we had to get that corrected. So, we didn't close on the day that I was supposed to have been closed, but we closed the next day. Instead of waiting to the date of the closing to find something wrong, then getting back with the loan officers at the last minute, the underwriters could have done a better job with that. Our loan officer was also very upset about it and I had to take off of work for that day.

AmeriSave got my refi done. Daniel, the rep I worked with, was responsive and kept us going. Everything went well with the portal though it was a little confusing when we were going over the application process and I clicked the wrong thing and it ditched around. Daniel had to jump in and fix it. So, there were a lot of phone calls back and forth trying to get through that part.

The rep was very patient with me. I'm not the most computer literate but she was very good in helping me get the application completed. The girl who helped me throughout the process with AmeriSave wasn’t as communicative as I might have liked but I also understand I'm not her only customer. She was helpful. It was a good experience all the way around.

I told the rep, "I've been out of work for two and a half years. So, if you can make this happen, terrific." He said they could do it. He was nice and professional. Within the first day, he said I was approved. I thought he was full of crap until we closed. But sure enough, I was approved. From then on, it was just getting the documents.

I applied to AmeriSave, especially when I saw the rate-lock thing that they offered. The title company I've worked with several times in the past year was nervous when I presented an internet lender. They called AmeriSave from the start, but they said that things went as smoothly as they could ever ask for, and if somebody was gonna inquire about an internet lender, they would definitely recommend AmeriSave.

The process was extremely fast and they got it done in record time. Whenever we had questions, we'd call and their rep Austin would spend time talking to us. He was always above and beyond. If we had a question or complaint, he would listen. We had a very good experience.

Dan, the rep, was on top of things and wanted me to get things in as quickly as possible. About the time I thought I had everything uploaded in the portal, Dan would call me and tell me they still need something. It might be two days after I had just been on there uploading things and he would tell me to check my portal because the document is due now. Nobody likes to go through the process but you gotta do it. The documentation with AmeriSave was overwhelming but uploading the documents wasn’t that difficult.

We refinanced our mortgage with AmeriSave and we had a wonderful experience. Their rep was ready with some options that we could choose. He knew what he was saying, and he was very articulate. He could tell us what we needed. He told us what we needed to give him, and then he was available if I needed to have questions asks. He was always there. The process was really fast. We started at the beginning of October and we finished just a few days ago. They had the portal, and you could go into DocuSign. We could look at what the proposal was. So every time I looked at it, we had a question, and then we would answer the question, and we would keep going. We also had the best rate that we could possibly have gotten.

They wanted to help and they stayed in contact with me. The process was easy and the reps were all very nice. I got a great rate and great terms.

I enjoyed working with AmeriSave. Their rep was very helpful in sending me whatever I needed. He asked me the questions and I gave him the answers, so it was very easy. He was awesome. If I was worried about something, he would have an answer for me. It was stressful because it was a divorce situation.

Overall, it was a good experience with Amerisave. I was attracted to them like almost everyone else looking for a loan, it was the lowest interest rate. Our loan originator was phenomenal. She followed it all the way through. We had a couple of issues throughout the process. But she was great. She was the reason our loan was processed in a timely manner.

They handled everything very well. The rep had excellent communication. I'm very happy with my rate and terms.

I liked the customer service by Jordan. I was impressed with his attention to detail and customer service, and how he treats his customers. He's very good. As far as guidance, all possible options were discussed. I would recommend AmeriSave to anybody else.

Their customer service was awesome. Everybody I talked to and had the pleasure of having any kind of dealings with as far as AmeriSave goes were awesome. I couldn't ask for any better.

Doing a refinance on one of my investment properties. I had a call with a Loan Originator (Michael **) and in order to win the opportunity, he offered me 1) No appraisal cost. 2) $1500 discount in closing cost. 3) Match or better rate to other competitors. Then the underwriting process started. They did not honor any of the things they were offering to win the opportunity. I tried to call the Loan Originator but nothing. The under-writing process was very poor. For close to 40 days they kept asking new documents that I had already provided and there was no explanations or nothing. The title company called to sign some documents and to schedule a closing date, but the next morning I got an email rejecting my application. Again no explanation or nothing.

Everything went smoothly. Communication was good and the rep went above and beyond to get things done. I'm looking forward to dealing with them.

The application process through AmeriSave was kinda tedious, but it always is on those. They helped me get it done. It was good. The lady that helped did a good job. I would recommend to anybody to try AmeriSave out.

The woman that I talked to on the phone at Amerisave was really great. She gave me the options I was looking for that other companies don’t provide. I wanted to get out of an FHA loan and I would have a manufactured home. I wanted to do a cash-out and they've offered both those things. The online application was easy, for the most part. Alleyah was very good at communicating. She was very responsive. Anytime I had any problems, she would get ahold of whoever she needed to get ahold of and take care of it and get back to me and let me know what was going on. She didn't hesitate to call if she needed something, like some information from me, just so we can keep the process moving along type of deal. She was great.

Blake was freaking awesome with me. I had a little bit of issues. He ended up getting married and he had to leave. He gave me the heads up that he was gonna be leaving, and that just happened to be at the time when I was wanting to get a place. So, that was kind of a bummer, but I totally understood it. The way it kind of transferred hands was a little bit of a pain, but other than that, AmeriSave was awesome with me. I did have some issues with the website a little bit, and the new guy kind of cleared those up for me really quickly, too.

AmeriSave offered a good deal. The online application process went well, and then it got a little hectic. When we sent the information in, they kept saying it wasn't clear. They couldn't see it. We did it over and over again until it just got a little frustrating, but I didn't give up on it. Then suddenly, it started coming to a head.

The process with Amerisave was a little bit longer than we expected. It was because of my employer. We’re through a corporation. But altogether it went smoothly. Zachary, the rep I worked with, did a great job. I was really happy with what he did for me and my husband.

AmeriSave was able to beat multiple competitor rates and Austin was very thorough. He was like, “Whatever you get quotes.” He encouraged it. He was like, “I'll beat it.” He gave me great rates. The terms were good. I did a buydown, but that was actually pretty costly, over $10,000, but I was able to qualify for my home with a 4.8. If it was anything higher, I wouldn't have qualified. So, I was kinda forced in a way to buy down the rate.

The refi was great. There was a lot of info that I had to give but the process went smoothly after I gave that. It was easy to get ahold of people when I need to, or if I couldn't, they call back right away. Also, I got a decent rate.

The process with AmeriSave was super easy. It took a little bit longer than expected just because my income needed to be verified. But, it was fine. I didn't like the portal online very much. Sometimes it was confusing. If there was a document I needed, I had to search for it. But my loan processor and Emily ended up helping me a lot to get through that. They helped me keep on track of all the documents and stuff I needed to do. They made it super simple. When I asked questions, they made it easy to understand. My rate was also good. I'm happy with it.

AmeriSave was really honest with me and super helpful. The process was smooth. There were no setbacks. I originally applied to get pre-approved for a loan in May, but I didn't find the home I wanted to purchase until September. From the day I've seen the offer, the close of Escrow was a little over 30 days. AmeriSave had their stuff together and they had my loan pushed through within two weeks. AmeriSave gave me the best rate possible.

The process was very easy and smooth. My rep was amazing and I got good rates. I recommend them.

The process with AmeriSave took a lot longer than I thought. The rep said it was a 30-day turnaround but it ended up taking four months. There was a lot of miscommunication with trying to get information. There was a point where they were like, “We can't do it.” Then she called me back and said, “We can do it.” Everything was okay with the experience with the application. However, there were some times on the website, the portal wouldn't let me upload stuff. So I had to send it to my underwriter. The loan originator that helped me throughout was really helpful. Always answered my emails, and my calls. But I came to a halt with the underwriter. I can never get her on the phone or answer emails or try to get information.

When the loan officer from AmeriSave called me, I really liked what he had to say. The process with them was super easy. It took 14 days for it to finish. The rate was really great. They actually ended up reducing my rate before it closed. I would tell others to use AmeriSave. I would recommend them to people before they even ask me.

The rep I was dealing with was really helpful in getting me my first home. He made the process super easy and I didn't feel like I was by myself doing it. My rate was fair.

The process with Amerisave was easy. Everything was simple and great. They were honest, too.