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4x Buyer's Choice Award Winner

AmeriSave Mortgage Reviews

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Edited by: Ilana Hamilton
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Fact-checked by: Jon Bortin

About AmeriSave Mortgage

AmeriSave Mortgage Corporation (NMLS #1168) is an online, direct-to-consumer lender that offers home purchase loans in 49 states and Washington, D.C. The company also has refinance options for those who want to adjust their rate or term or take out cash. AmeriSave states that it has helped over 730,000 borrowers, funding over $130 billion in loans since it was founded in 2002.

Visit www.amerisave.com
Pros
  • Lock in rate for up to 90 days
  • Loan officers available to answer questions via chat
  • Closing in as little as 25 days
  • Reviewers frequently praise helpful staff
Cons
  • Not available in New York
  • Nonrefundable $500 fee to lock rate for 90 days
  • Document requests can be excessive

AmeriSave Mortgage Reviews

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    • We require contact information to verify reviews come from real customers.
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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 5 Reviews 375 - 525
    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 19, 2025

    I was satisfied with Amerisave. Everything went well with the process. They were always on top of everything and got back to me quickly if I had a question. They did everything great.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppMaintenanceStaffBillingEase of UseResolution

    Reviewed July 19, 2025

    I applied to get a home equity line of credit so that I can pay off some bills. I went with Amerisave and they helped me get my home equity line of credit. They were fast. I had it within two weeks. The one thing that I did not like was that they emailed me the checks that were supposed to go out to the creditors, and the amount was different than what it was supposed to be. Also, one of the checks got lost. I had to call the rep back. But they were really great about canceling the one check out and giving me another check. But, I felt like if Amerisave would have sent the checks out to the creditors, instead of sending them to me to send to the creditors, or giving me the money to do it, either way, they would have gotten the proper amount, and I would have been able to do it online as opposed to sending them a physical check.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed July 19, 2025

    I got a a conventional loan from AmeriSave. At the time, I was considering buying a property. There were a lot of things involved in the process. They communicated clearly, and it went pretty smoothly. The first guy that I contacted when I called them ended up being my helper all the way through the process. I would probably use them again if they kept it straightforward and simple.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan Process

    Reviewed July 19, 2025

    Everything went well with my experience with AmeriSave. The lending process was excellent. It took two weeks for the whole process. The people we worked with were good too. They knew what they were doing. Amerisave is a good company to do business with.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed July 19, 2025

    I would recommend AmeriSave. They were straight and to the point. They were accessible too. They were the first people who told me that my main issue was I wasn't asking for enough money. When all these other companies found out the amount that I was getting from AmeriSave, all of a sudden, everybody was hitting me up, calling me, that I was approved. And I was telling them I didn't need them. AmeriSave really helped me understand more about the way HELOCs and everything works. The rep I worked with was straightforward and very personable. He said he was gonna do something and he did it. He kept his word.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 19, 2025

    I had been looking into possibility of getting a little financing from the equity in my house. And Amerisave was one of the names that came up. They were easy to deal with. The person I was talking to seemed to almost anticipate some of my questions. And I had a fairly good rate. It was an easy process to help me handle all the things I had to handle in order to get the loan. The online portal was also easy to use. We had one document that was having a hard time to go through. And one of the people I was in contact with showed me a way to get around that so that we were finally able to get it uploaded. I would highly recommend them.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceOnline & AppStaffRatesTransparencyCommunication

    Reviewed July 19, 2025

    We were with a private lender and had a balloon payment coming, and I needed a loan to pay that off. I worked with AmeriSave to refinance. The first time around, it was horrible. We had the worst person ever trying to get our paperwork. When we got to closing, we decided not to do it because he wasn't up-front with us and everything wasn't right. Also, the website was horrible. I could never get anything uploaded.

    Brandon, a rep, reached out to us, and I agreed to give it a try as long as AmeriDave doesn’t give us the first person back. If we get that person, everything would be off the table. Brandon said they wouldn’t do that, and so we got a different person. We were done in less than a month. With the first one, we still hadn’t closed in six and a half months. And I was the one always reaching out. The second rep provided good communication. She let us know everything she was doing and it was all in a timely manner. She was very good.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceOnline & AppStaffLoan ProcessRatesTransparency

    Reviewed July 19, 2025

    I got a home equity loan from Amerisave and it was great and easy. They gave me a daily update on what was going on. All of the paperwork came through, through my email, and I filled them out. There was open communication as well.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed July 19, 2025

    I've been with AmeriSave for 10 years now. I recently got a HELOC. Working with them was great. It was just the process. They needed different things from my homeowners policy, which they needed everything perfectly and it kind of went back and forth on that. But everything else went smoothly. The rep I worked with was relatable. He was down-to-earth when he talked to you, just more personable. The timeline was also fairly quick. We closed within a month. They're good to work with. However, sometimes, they would ask for documents to be uploaded. And I had my agent telling me one thing, but on the portal, it wasn't showing me where I needed to upload that at all. I don't know if they see something differently on their end versus what I saw on my end.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedLoan ProcessRates

    Reviewed July 18, 2025

    I found AmeriSave through Google search and they have the lowest interest rate. However, the overall lending process was repetitive. When they ask for information and I provide it, then they ask for it again 10 days later. Then they ask again 10 days later. It's like, why am I continually doing this? If it's good a time out, don't ask me for it until it's needed.

    Customer support was pretty good, though. They would respond. I had more of an issue with underwriting. Customer support and my lender would be like, "You're gonna need this, this and this." I'd get it in a row. But then underwriting would sit on it for a long period of time and then come back and say, "Oh, this is too old." Other than that, the process was straightforward. I was surprised that I hadn't even closed. And not even 30 days later, they told me they were transferring my loan. Before 60 days, it had been transferred again and I'm back with the same lender that I left. The fastest thing that happened was the transferring of the contract.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaffLoan ProcessRatesTransparency

    Reviewed July 18, 2025

    My experience with Amerisave was great. They were awesome, very professional and very quick to answer questions. The communication was amazing. The rep I worked with was great at explaining the products, the options and the process. She was very available and professional. The best thing was she was also very friendly, but not weirdly. Not like a used car salesman. When she turned me over to the loan processor, she was still involved if I needed her as far as questioning any of the terms or if I have interest rates.

    I thought the process would be longer but it took less than a month. I'm also happy with what we got. I feel like after talking to several different vendors that are loan agencies that had we not wanted to just move on quickly, I feel like I could have probably bargained the interest rate down more, because I feel like there was a lot more wiggle room in it. But they're trying to make money, and I'm trying to save money. And that's just part of the deal. I was happy to go with AmeriSave.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed July 18, 2025

    I had a loan with AmeriSave before and while I was searching the internet, I remembered the company, so I went with it. I was assisted by Alexis and she was there every step of the way. If I didn't understand something or I had to question, she got back to me. I deal with a lot of lenders because I work for a property management company and for me, it was an awesome and easy experience with AmeriSave. The first time I used their website, I had a little bit of trouble. But after that, once I got my login, I didn't have any problems.

    The only thing I didn't like about the whole thing was that I had to put checks in the mail because whatever credit cards I had to pay off, they sent me checks to mail to my credit card companies. I don't think I got late charges anywhere, but I would have wanted to have more control on when I would pay the credit cards to get more credits from the credit card companies. Also, I pay everything through my bank website, but to be able to mail the checks that AmeriSave gave me, I had to look up every credit card and their addresses. For Capital One, I have two credit cards and the address might be in Philadelphia, then it might be in Illinois. So I had to figure out whose was who and I was scratching my head. It was work for me.

    Another thing is, I only wanted a loan for my credit cards which had a total of around 12. But AmeriSave, even my mortgage company, told me that I had to take out $50,000. After the closing costs, they automatically went into my checking account and I really didn't want that. I just wanted my credit cards paid off. I know it's nice to have a nest egg and I have one. I have an annuity, I work, and I get Social Security. So I really didn't need that extra money.

    Other than that, working with AmeriSave is going to give me more freedom. Hopefully, by the end of the year, I'll retire, because all my credit cards are paid off. Before, I was paying almost 600 in credit cards and it would have took me years to pay everything off. But now, with the loan, plus I have extra money in my pocket, I only have to pay $200 a month.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed July 18, 2025

    The process at Amerisave was fine. They were right on point. Our experience was awesome. I’d recommend Amerisave.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed July 13, 2025

    Our original mortgage rate was in the high two's, but we had to refinance because there were things that needed to be done with the house. We were able to lock in at 5.6. We didn't wanna give up that interest rate. But where the interest rates are, we figured that was our best option. There was another company that had a few points lower. They were 5.2. It wasn't that much of a difference between the 5.2 and what we have now. However, the deciding factor for me was the other company was very salesy. I didn't get that feeling with AmeriSave Mortgage.

    When AmeriSave first reached out to me, they connected me with Eileen, and she was super formal and helpful. I had her on the phone for at least 25 minutes. I said, "I wanna talk to my wife. I'll contact you with any more questions I have." She let me call my wife. She wasn't pushy. I still constantly get text messages, emails and phone calls from some of these companies. She didn't approach me like that. That was a great part about AmeriSave, that I didn't feel they were pushy.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingEase of UseRatesTransparency

    Reviewed July 13, 2025

    Obtaining my second mortgage with AmeriSave was easy. They were helpful. The initial person explained how it will work, looked at my credit report and determined all that information. Another person took over as far as the approval process. I liked the professionalism as far as keeping me abreast of things. I didn't have to call them for anything. They called me to let me know what was going on. They expedited everything perfectly in a week and a half. When it first went through the approval process, it didn't meet certain qualifications and they redid it. It came out better. Also, the interest rate was comfortable. Looking at HELOC versus a second mortgage, that came out better even though it's a fixed interest rate. With the HELOC, I knew it would fluctuate depending on the market. With the way the market is going, I wanted a fixed rate versus a flexible one. My daughter is going through AmeriSave right now.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoverageOnline & AppStaffRates

    Reviewed July 12, 2025

    I applied to multiple companies and AmeriSave was the one who reached out back to me. The process was decent and wasn't too hard. It was just lengthy. It took more than two months. There were portals that they sent to us. I normally called the guy and then just did what he asked me to do. My wife is really computer savvy and she did it all. The guy was friendly on the phone. He answered all our questions. AmeriSave helped me refinanced my house. I'd tell others to give them a chance and check them out.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffRates

    Reviewed July 12, 2025

    I needed to do a HELOC and I went with AmeriSave after finding them through a Google search. I seemed to get along really well with the person I spoke with and he wasn't someone that had a thick accent that I couldn't understand. The online application was easy and I would prefer that. I'd rather not have to deal with a bunch of other stuff. The act of getting and uploading all of the paperwork was convenient. I'm a very organized person. So if their systems are organized, I can recognize that and I appreciate that. The whole process took three weeks.

    But the person that they hired to do my appraisal was horrible and I feel like I got a little bit screwed on the deal. And I didn't particularly care for that. He looked like a homeless person. He came in my house with no shoes on, like barefoot, then he ended up screwing me 30 grand. I have a friend that had an appraiser that sells real estate and he looked at my report. He said it should be $40,000 more. But I wasn't able to use that person's opinion. The people from AmeriSave just told me that they were not we're going with it. I didn't particularly care for that portion of it and I probably should have just canceled the deal. But it's okay. I was trying to get some things done and 80% was better than zero percent. But overall, I would tell others not to use AmeriSave.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 12, 2025

    Amerisave was the first to contact me and they had a good program. I got a cash out and refi, and it saved me a lot of money. The process went smoothly and I'm very pleased. The people were kind and easy to work with. The communication was wonderful and the man I worked with was very good.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoverageOnline & AppStaffBilling

    Reviewed July 12, 2025

    I was trying to consolidate all our bills. There was no mortgage on the house. I inherited it from my parents and it's been paid off for years, but to get vehicles paid off and cut my payments down to one low monthly payment, getting a mortgage was the best option I had. Applying with AmeriSave was easy. The lady that I was dealing with in Tennessee was awesome. She would make sure that she would answer any questions I had and made sure all my paperwork was filled out correctly. I was impressed with her willingness to try and make sure that I get everything that I needed as far as questions. She went out of her way, as far as I was concerned, to even call me or text me to make sure that I was doing okay and understood everything. Overall, my experience is good and I'm getting my bills paid off. I’d recommend AmeriSave. The process was really easy. It's not as bad as everybody makes it sound it to be.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed July 11, 2025

    I knew about AmeriSave through social media and I just made my first payment this past month with them. The customer service has been amazing and my experience with AmeriSave went smoothly.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 11, 2025

    We have our house paid off and then we refinanced. I saw AmeriSave online, then I initiated the process and talked to them. I love people and I'll talk to people. If I can't understand them, I don't find it very nice to keep saying, "Huh? What?" I like clear communication and that was great with Wes, the rep we dealt with. I could understand him. AmeriSave's rates were a little high, but I don't know much about it. Our rate is at 8-something and after we cleared everything, I started getting more offers for less.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Online & AppStaffBillingLoan ProcessRates

    Reviewed July 11, 2025

    I found AmeriSave online and the loan officer who was assigned to me was excellent. I was impressed with his knowledge of the process. The rate and terms were high, which was about 100 basis points higher than what the other institutions were allowing. But the service was exceptional, which helped me make the decision to go with AmeriSave. One thing that could be better is their website, specifically the registration process and the ability to set up automated payments.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceBillingLoan ProcessRatesResolution

    Reviewed July 11, 2025

    There was some miscommunication with Amerisave. They just couldn't understand how I wanted things. I initially had asked for money a certain way and they said, “Let's just pay off the biggest one." But that wasn't the one I wanted yet. There was an older one that I was making $500 a month payments on. I wanted that one paid off. But instead, they paid my car off, which was half the amount of payment. I really didn't save a lot of money picking them over anybody else. Also, when they wrote the checks wrong, I tried to send them back and have them corrected, but they didn't wanna deal with me. But the reps I worked with were very nice.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan Process

    Reviewed July 11, 2025

    AmeriSave reached out to me after I had shown interest in getting a loan for a second mortgage. At first, the process was very stressful. I had a trillion phone calls from a trillion companies all day, every day. It was like borderline harassment. But that stopped once I closed with AmeriSave. The reps were very easy to contact, answered any of my questions quickly, and laid everything out easily. There was constant communication and they worked with my work schedule. We texted and emailed and there was a response within a few hours every time. They were very kind. I was impressed with the professionalism of the rep, who is a local guy. He was very down-to-earth and made me feel comfortable. AmeriSave saved me when I was in hard troubles. It helped me get out of it and it was very quick and painless. Overall, it was a great experience.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

    Verified purchase
    StaffRates

    Reviewed July 10, 2025

    I dealt with a couple of different people at Amerisave and my experience went pretty smoothly. They seemed professional. The rate could have been lower, but I wasn't at the point to go shopping around. I had a portal that I could refer to and go into. And that was fine, as well. I’d recommend Amerisave.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceRates

    Reviewed July 10, 2025

    AmeriSave offers comparable rates to current ones. My dad started the process with them, and then I took it over. The customer service I received was great.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceRates

    Reviewed July 10, 2025

    I’ve been with Amerisave for two months now and their customer service has been good. They sent something in the mail about refinancing our home and we just called them and went from there.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2025

    I'm a current customer. My primary mortgage is with AmeriSave and I took out a home equity loan. It was easy and I had no problems. Everything is great. That's why we came back. The first one was easy and this one is even easier. Through the whole process, it was fine. It took a couple days total, but it didn't take me long to do the initial and the communication was excellent.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed July 10, 2025

    We got AmeriSave's flyer through the mail and when I applied for a new loan, the experience was wonderful. Communication was great and there was no problem. What we went through was no hassle at all and it was wrapped up in two weeks.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2025

    Amerisave's customer service team did a great job. Things were very seamless and easy, and the people I dealt with were very professional. We got squared away about six weeks ago.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed July 10, 2025

    The service provided during my application at Amerisave was good. The loan officer who helped me was excellent too. The rates they provided were acceptable as well.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Sales & MarketingPriceMaintenanceStaffBillingLoan ProcessRates

    Reviewed July 1, 2025

    July 1, 2025. I have never needed to tap into equity until recently. I didn't really know where to start & interest rates are high. Amerisave had an A+ on BBB. IT'S A SCAM, IN MY OPINION LOAN SHARKS! I was looking to consolidate $13,791.26. They offered to finance an extra $10,000=$23,791. I was only able to talk to the paper shuffler, except once. I have an excellent credit score. I paid $500 to lock in an interest rate of 8.375%. Ends up fee was 9.15%, closing costs $2742.00; cash to close $10,950. In reviewing their information they NO LONGER charged a FEE, only locking in a rate.

    IN TOTAL: Then in total closing, fees, payments, total ONE HUNDRED TWENTY FOUR THOUSAND, NINE HUNDRED EIGHTY NINE AND 36 CENTS FOR BORROWING $24.755.96 that I agreed to apply, but turned out as above $124,989.36.on numerous occasions I tried to speak with the loan officer, only happened once. I did at one time to go ahead as they were going to fix the many errors. Turned out no different. Several times I tried to stop all of this, but could only reach the paper shuffler. I have demanded my "locked in" fee of $500.00 that changed too from 8.375 to 9.15%, It was complete failure AND they were going to put a lien on my property. Of course, I canceled. I’m of the impression they at least get $500.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Sales & MarketingBillingRates

    Reviewed June 30, 2025

    I absolutely do not recommend! I have been in my home for 10 years (new build), never refinanced and thought that I would take 40K out to do some upgrades (deck, patio). I contacted Amerisave based on the reviews. To me, it is VERY Bait and Switch and pressure to pay the NON REFUNDABLE $500 lock in rate. The first set of numbers looked too good to be true, so I questioned it. I paid the $500 and then the next set of numbers came, the mortgage payment was $1000 MORE with $36k to me.

    The last set of numbers with closing documents that they wanted me to sign was $1300 more Mortgage payment and $864.00 COMING TO ME! What am I suppose to do with $864 and a higher interest rate and mortgage payment. ARE YOU KIDDING ME??? I wanted to refinance 449K which included the house, debt and included 40K. My house appraised for 800K. Make this make sense. I told them no. Then I got a bill for $615 for the appraisal fee. So all in all, AmeriSave got me for $1115.00 and I have nothing to show for it!

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    PricePunctuality & SpeedStaffBillingLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed June 27, 2025

    Amerisave Mortgage Review – A Complete Nightmare. This has been, hands down, the most awful mortgage experience we have ever had—and we’ve bought and refinanced over 15 homes. It started out fine with the first loan officer, who seemed helpful and got our paperwork done quickly within the first week. But everything after that was a disaster.

    The appraisal was completely botched. They claimed our home was a 2-bedroom, 2-bath when it is clearly a 3-bedroom, 2-bath. That error alone should have been a huge red flag, and honestly, we should have walked away right then. When we tried to back out, the processor refused to give us a clear answer about what we’d owe. Instead, she kept hinting that we’d have to pay a lot to cancel, which felt like manipulative pressure to just go along with a bad deal. We started this whole process to save money, and it quickly turned into the exact opposite. We told them repeatedly that we needed to combine payments to make this even remotely worthwhile, but no one listened.

    To make matters worse, a third loan officer’s name somehow ended up on our paperwork—someone we never even spoke to once. No one ever explained the buy-down points, so we had no idea we were paying extra to buy a rate that STILL ended up higher than the rate we already had. The lack of transparency was shocking.

    In the end, we are paying more every month, still have the separate loans we needed to roll together, and now we’re stuck with a 30-year note instead of the 20-year one we had before—all at a higher rate. This company does not care about helping customers. They only care about closing deals and collecting fees, no matter how much financial damage they cause. We feel misled, pressured, and frankly taken advantage of. I would strongly warn anyone: Do NOT use Amerisave. They turned what should have been a simple refinance into a stressful, expensive nightmare that hurt us financially.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 20, 2025

    AmeriSave reached out first when we were looking for an equity loan on our house. They were able to do everything we wanted. We just continued our work with them. I think everything was good. We have no issues. I was very pleased with everything.

    The process was quick and easy, even doing everything remote. Between everything, it took two to three weeks. They’re very easy to communicate and work with, and very responsive. I wasn't sitting there waiting a long time to hear back from them.

    They’re very professional and friendly. So, it's good. They understood what we were asking for. And then he came back with a couple of options that he thought would be really helpful in our progress, and what we're looking for. They’re super accommodating.

    The experience we had was stress-free. So, that helped greatly. Now, we're super excited because we can do some of the things we want to do around our house and have no worries. So, it was a great impact for us.

    It was all remote. It was quick. Honestly, the biggest thing is it was generally quick. It wasn't like a month-to-month thing that we had to do. It was pretty instant that we did everything.

    And it was awesome how they had the guy that came when we signed the papers. He came right to our house. So, that was super convenient.

    The term and interest rates were average. It wasn't extremely low or extremely high. It was average that we were kind of expecting to get. Everything was average with what we were offered. They weren't trying to oversell or overpay. So, it was pretty good on our end.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2025

    I did a cash-out refinance through AmeriSave. I don’t know if easy is the word, but they made it easy. The whole process took a little under a month. I don’t think they could’ve done any better.

    The representative was very patient and knowledgeable. She kept me up-to-date and moved quickly. I was impressed with how on top of everything she was, constantly updating me without me even having to ask.

    Doing the refinancing with AmeriSave gave me a little bit of financial freedom. I was able to pull out some equity from my home and pay down some debt. If you’re thinking about getting a mortgage or refinancing, AmeriSave is the way to go.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffEase of UseLoan ProcessRates

    Reviewed June 18, 2025

    My experience doing a HELOC with AmeriSave was excellent. They have friendly people who are available and always there to help. And anytime you have a question, they respond immediately.

    At first, I filled out a form on the website, and then I got a call from one of their loan officers, and then we just talked over the phone. He asked me a few questions, took about five minutes, and that kicked everything off. Most of it was handled through the internet or through email communication after the initial phone call.

    The loan officer, Keaton, was knowledgeable. He didn’t waste time. He asked for the data points that he needed, told me what the process would look like, and how quickly I could get my money. He was to the point and reassuring. The process was quick. It just took three weeks.

     Their rates were also competitive.  I shopped around a little bit, and it was more competitive than some of the other lenders I looked at.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed June 18, 2025

    We were looking to do some home improvements and I didn't want to suck up all my savings or use credit cards. So I just thought it'd be cool to just go out there and get an equity loan.

    We had a couple hiccups, but that was on me. I changed my name many years ago. And evidently, it's not showing up on my credit reports accurately. But anyway, other than that, it was seamless. I felt that my experience was very good. The rates I got were great. I plan on paying off in a couple of years and maybe even doing it again. I have an old car that I need restored. So that might be the way to go.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed June 18, 2025

    Everyone at AmeriSave did a great job in helping me. It was a good experience. I wanted to save some money. And I saw them in an ad online. The whole process took about a week and it was easy. The rep helped me a lot and she cared about how we got our paperwork done. I only have one bill to pay now, so I'm good.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed June 18, 2025

    I wanted to do some home remodeling. I went with Amerisave because of their interest rates. Their mortgage broker was awesome and cool. He worked really hard and made the process enjoyable. The process took a couple of weeks and I was in and out at that time.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoverageMaintenanceStaffRates

    Reviewed June 8, 2025

    I had a bad experience with Freedom Mortgage when I applied to get a VA refinance. I told them I wanted to fix some gutters, replace a kitchen floor, and remodel a bathroom. They said okay. They sent out a VA appraiser and the appraiser said, "Okay, everything's fine. I approve you, except for you have to fix the kitchen floor, the gutters, and the bathroom." So I was forced to look for someone else.

    The difference with AmeriSave was night and day. It went through quickly and I was impressed with the service they gave me. They were friendly, easy and quick. I'm 78. I've gone through mortgages since the 70s and it's the easiest process I ever went through. It was the best.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed June 7, 2025

    AmeriSave was great. They're friendly and it was timely. It didn't take forever. The rates and terms were decent for what we got going on now.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesFollow-Through

    Reviewed June 7, 2025

    I was waiting at the vet and I got a call from someone. They asked me a couple of questions, and it sounded like something that would work for us at the time, so I decided to go with AmeriSave.

    They were a little higher in price, no doubt about it. But honestly, we went with AmeriSave because of the representative. His name was Mike. He was professional and did a better job. We had another offer, but they weren’t calling back, weren’t following through, and didn’t send the detailed, itemized paperwork like he did. That made a difference. Even though the rates were higher than other places, we chose him because he handled everything more professionally.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 7, 2025

    AmeriSave responded quickly, was respectable and kind going through the process. Everything went through, smooth, and quickly. It was great. Everything was online and I had two of their reps in full contact the entire way. I'd recommend them, but once it starts getting into finance, check with your current financial situation and people first.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 7, 2025

    The application process didn’t take long. It was three weeks from application to finish, but the communication was horrific. After I was approved for the loan, the communication fell apart.

    My application got approved, but people from AmeriSave kept calling to offer me a loan even though I was already approved. It felt like no one there was communicating. There was no way for anyone to tell I was already an active and approved client. There was no reason to call me six times a day to offer a loan. It was very painstaking for me.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Staff

    Reviewed June 7, 2025

    This was my first time buying a house, and it went great. We didn’t have a lot of issues with it. The entire lending process probably took two months, if that.

    Everybody from AmeriSave was pretty good with communicating. Stevie and JR were great. They were very knowledgeable and very patient. They told me and my husband a whole lot. I appreciate them for everything they did.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 6, 2025

    I am currently refinancing with AmeriSave. My communication with them was great. It was the appraisal and getting all that stuff done that took the longest. It took about two months because we had a bad snowstorm here so we couldn't really do anything for a week and a half. Overall, it was good and everything went smoothly.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppLoan ProcessRates

    Reviewed June 6, 2025

    Everything went fine with AmeriSave Mortgage. I had a home loan with them, and the application process was good. It was quick. It's probably about three weeks.

    It's just whoever we had our loan through, or whatever bank, has already sold that loan. And we got another loan started. It doesn't mean anything different. The interest rate stays the same, so I guess we're just paying a different bigwig.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed June 6, 2025

    My debt was paid off when I did a debt consolidation with AmeriSave. It was a fairly quick and easy process. The worst part was gathering all the documents and waiting for the inspection. From start to finish, it took up to six weeks. I had two main people and they were both very helpful. Any time I had any questions, they were right there to answer, and if I had any concerns, they were on it. The rate was also better than I thought it was gonna be. I can't say enough about them. They really helped me and got me out of a bad spot. I would recommend it to my friends and family if they were in the same market.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoveragePunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 6, 2025

    I had already tried Rocket Mortgage and the underwriting department was taking too long for the loan, and AmeriSave made it happen. They were really thorough and answered the questions. The process went smoothly with no hiccups, so it was quite nice. AmeriSave had a better rate and terms than Rocket Mortgage did.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed June 6, 2025

    I was looking around at different mortgage companies for an equity loan, and AmeriSave seemed to be one of the best. The representative who helped me explained everything down to every little detail. He was thorough, very calm, and informative. He was real good.
    The whole process met my expectations. It took about a month until I got the loan, but doing all the paperwork with the representative only took a few days.

    I wish the rate was a little bit lower. But compared to other mortgage companies and places that I called, AmeriSave was about the lowest, around 0.25% lower than some of the others. It doesn’t sound like that much of a difference, but it is, especially with the customer service I received.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed May 27, 2025

    Unfortunately I can't give a ZERO! Beware of the constant bait and switch adjustments and the NON-REFUNDable Hurry before it's to late $500 rate lock fee. Funny how the numbers constantly change and the handoffs to offer LOAN OFFICERS, MANAGERS, and desk title monkeys! If you are reading this ask yourself, can you find better? Yes, I got turned down after going through all the hoops and requested a refund for the $500 immediately since I sent in everything they asked for and re-asked, then out of the blue, the phone call. A manager who could have easily stopped this mess in the beginning instead of leading on. Three sets of loan proposals, all different, but hey, I found a better deal. Oh, and, NO ONE reach out or returned my calls about the refund. Enjoy the games.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are truly sorry to hear about this experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Profile pic of the author.
    Customer ServiceCoverageRefunds & PayoutsMaintenanceBillingLoan Process

    Reviewed May 22, 2025

    My experience with AmeriSave has been deeply frustrating and far from smooth. From the beginning, there were repeated communication delays, and I was asked to re-sign the same documents multiple times on their platform. The notary even forgot to have a required document signed, which triggered additional back-and-forth just to get that corrected. Worse still, AmeriSave sent an incorrect payment amount to Wells Fargo. I raised concerns multiple times, flagging that something seemed off because my Wells Fargo account wasn't reflecting the payoff. Despite my warnings, the issue persisted--leading to a situation where they were asking me to pay $6,000 out-of-pocket for an apparent property tax payment with only a possibility (not a guarantee) of being reimbursed from the escrow account. Ultimately, I was able to get them to cover this fee with the title company.

    Because of AmeriSave's continued errors, I did not receive the standard one-month payment break typically associated with refinancing-- Something that should have been a given. This experience has been deeply disappointing and I am left feeling that I made a mistake refinancing my mortgage loan with them. I cannot recommend AmeriSave based on how my loan was handled, and urge you to look into alternatives.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Customer Service

    Reviewed May 18, 2025

    I really hate when “people” call me repeatedly for weeks on end with absolutely no idea of what they could possibly offer me. Might be a great company, I don’t know, but from what I can tell, they don’t actually know either. Please, please, please… gods of the random calls, please I beg of you, leave me alone.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback. You have been placed on our do not call list. If there is anything else we can do to assist you, please reach out to us by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServiceCoverageLoan ProcessRates

    Reviewed May 16, 2025

    I tried to refinance with AmeriSave, but I was declined. First, they emailed me, and I called them. They did an appraisal, and they wanted me to get new rails for two steps. I would then need to power wash or repaint my cement steps in my patio. I couldn’t do it as I’m financially strapped.

    The only issue I had is I keep getting phone calls and mailing after I talked to AmeriSave. I told these companies I wasn't interested and to not call me anymore, but they still did. I already contacted AmeriSave, but it didn’t help.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed May 16, 2025

    Over the years, I've dealt with several mortgage companies. We've bought two houses, but your mortgage also gets sold and it changes hands. Of all of them, AmeriSave seemed to be the easiest to deal with. There are several I would not recommend to anybody, but I've never had any issues with AmeriSave over the years.

    We had used them 20 years ago for a second mortgage and never had any problems with it. Technology is so much better now, so the process went a lot quicker and smoother this time. Everything's done through a portal instead of emailing it back and forth. Uploading the documents was real easy and the loan consultant was very responsive. The rate was better than what I got 20 years ago, which speaks not only to the state of interest rates, but I also have a much better credit rating now. I'm an old advisor and know how to manage money better.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffRatesValue

    Reviewed May 15, 2025

    I had talked with around six companies, and the salesman from AmeriSave was really helpful and he actually helped me decide all the way through. Amerisave fits my plans. I was trying to do a option where I could improve my credit, fix up my house, and then refinance. They are good.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceOnline & AppStaffLoan ProcessRates

    Reviewed May 15, 2025

    I was looking to capitalize on some of my home equity. AmeriSave’s representative is really what sold me over. He was just a godsend. Me and him just hit it off and started talking about our personal life, and then he just walked me through this. Kind, generous, couldn't ask for any better. The rates were fair and I was in market value.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed May 15, 2025

    Getting a mortgage loan with AmeriSave was simple. The process was done online and their response was quick. The application was easy, and I was okay with the rate.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 15, 2025

    The process at AmeriSave Mortgage for our second mortgage was super easy and convenient. The whole process from start to finish was 10 days total. They contacted me on a Saturday night, and got a processor on the phone that same night. Things moved quickly and it was really helpful because it was exactly what we needed to happen. Their representatives were really responsive when I had questions. They were upfront and easy to work with.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed May 15, 2025

    I looked to refi where I live, and AmeriSave was probably the first one that got back to me, and we made the deal.
    Everything I did was online, and they're very helpful to me, and things moved on from there.

    The rates and terms were lower than what I was paying.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

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    Customer ServiceStaff

    Reviewed May 7, 2025

    I just joined with AmeriSave Mortgage about two weeks ago. The customer service was really good, and the application process when I obtained a mortgage was good.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessHonesty & Transparency

    Reviewed May 7, 2025

    Amy was the top employee for the best Customer Service. All the others involved were great, but Amy was there for anything. She even reached out to me on her day off when I was kind of in a panic to make sure my questions were answered. When Amy told me that they would be able to pay off all my bills and save me about $1000 a month, that was no lie. In actuality when it was all completed, they saved me over $1400 a month.

    I would highly recommend using this company, because I feel like they know what they’re doing, they give you step-by-step instructions and they don’t hesitate to answer any question. As a first time customer of AmeriSave, I feel they actually care about the customer and making the transaction process as easy, simplified, and understandable as possible. They’re one of the few companies that I feel understand you’re making a big move when you’re refinancing your house to pay off all your credit cards and other loans, to have just one payment, lower than your current monthly payments combined. I felt safe during the entire process.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed May 7, 2025

    These people are very professional and extremely helpful through the entire process. Would highly recommend them to anyone who is looking to refinance your home loan or get a line of credit to do updates. The team that we worked with was Greg and Roger. Both were exceptional and so understanding. Went the extra mile to get us done.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 7, 2025

    I refinanced with AmeriSave a while back and the process was very smooth, from communication, start to finish. The application only took a week. And in terms of pricing, they were the best in the market at the time.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed May 6, 2025

    Everything went very smoothly and nicely with AmeriSave. Setting it up went fine. It's just a little awkward doing it all online while trying to download different documents. And some of the documents they asked us seemed overkill.

    I talked to the loan agent that we were working with. We have a time difference because she was on the East Coast, and we're on the West Coast. And it's hard to connect sometimes. But other than that, it all worked out.

    They were competitive. I always want better rates, and at the time we applied, their rates were the best.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed May 6, 2025

    We were going through all our tax papers from the ’80s, and we found that we had a loan with AmeriSave Mortgage years ago. We decided to contact them again because a storm in California tore everything up, and we had to put a new roof on, but the insurance wouldn’t pay for it.

    We put the new roof on, and we had to have financing. We went through Synchrony Bank. The payment was quite high in interest. We had a deadline, and we didn’t want to pay a big interest. Before we made our first payment, AmeriSave got us funded. They were absolutely phenomenal.

    The representatives were nice and tremendous. Everything went smoothly. It went really great this time. Everybody that worked on it was absolutely superb. We did everything over the computer. All our records were sent to them. It was handled very professionally. I trust AmeriSave, and we are so appreciative of them.

    We called the representative and thanked her. I give her kudos all the way because she took care of us. We’re not very computer-wise, and she helped us with all that. She was aboveboard. I’m praising her because she’s great.

    Then they sent a notary to the house. We signed all the papers, and everything was done. We would always go through AmeriSave for anything because we didn’t know what to do. We’re retired on a fixed income, and this came out of the blue. AmeriSave Mortgage was wonderful.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceStaffLoan Process

    Reviewed May 6, 2025

    I reached out to AmeriSave first on the internet. I sent in a request online. They have the term limit that I was looking for– the length of time to finance. 15 years was the most we wanted. And the interest rate we got was about what our credit score allowed. And I have checked interest rates. It's the second mortgage loan I've ever had. And the one I just paid off back last June was a 3.1. And it was double that.

    The employees of AmeriSave that I talked to listened to our concerns and we could talk to them about most anything. And they understood what we were trying to say. They're very empathetic.

    We signed 165 pages the day they came. It took about 45 minutes to sign all those. It's absolutely ridiculous. We owned the home. We didn't have to borrow the money. We did a home equity loan. And my home equity loan should have been 12 pages. Most of it was repetitive. Their paperwork at the end is too much. They're not using AI-generated loan values for the home. They could improve on that.

    We signed everything online that we signed again in the presence of a notary. They need to improve their closing procedure. It cost us $695 to get this appraisal.

    Their closing process and the fees they charge for appraisals and the fees got over $6,000 closing costs on a $79,000 loan. That's almost 10%.

    They should use AI-generated home values and decrease the closing paperwork. The only thing I really regretted about going with them was when we found out what the closing costs were going to be. But we had already started. Their closing costs were very high. They need to look at a way to have lower closing costs. And then to cut back on the paperwork. I could have saved some money.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 6, 2025

    I inquired, and the guy who responded was just knowledgeable and a good salesman. The setup was fine and didn’t take long. The rates were a little higher than I was hoping, especially on the refi or equity side, but there’s a lot of volatility with mortgage rates.

    The only complaint I would have with AmeriSave is that they didn’t communicate how the payoff was going to work. They’d send us checks that you gotta send the creditors yourself.

    Once we started, we held off on a couple, but we got late payments on them because from the time it funds, it took a week or so to get the checks to us through the mail or FedEx. Communicating that process would have been better, because I’ve never done it that way before. I’m just used to always doing wires with HELOCs.

    The loan processor and loan officer were great. The underwriter was a little much, but he’s just doing his job protecting AmeriSave. I get it. I would have paid a few of those things, and it’s not like these were 30 days late, reportable, or didn’t hit my credit. I would have got it back in the cash to borrower portion, so that wouldn’t have been a problem. It just caused my wife a little anxiety.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2025

    The mortgage process with AmeriSave was excellent. It went smoothly. Alexa, whom I dealt with, was awesome. She answered the phone when I called her. She was knowledgeable, good, and easy to deal with. And the process from start to finish took just a matter of two weeks.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Staff

    Reviewed May 6, 2025

    The mortgage process was simple and fine, and everything ended up taking about 30 days and a couple of more over. Communication with AmeriSave was beautiful, and the whole process was great. The group I worked with, even though everybody was not good, they were very thorough and helpful.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 6, 2025

    I was searching with different companies and went to two of them. When we talked, I didn’t like what they had to say. Then, when I talked to Ms. Darla, the conversation and business background caught my attention. She explained how she would walk me through everything, and if I didn’t understand it, I can always tell her to stop. That is why I chose AmeriSave Mortgage. I’m impressed by her efficiency.

    The application process was great. There were things that I didn’t understand, and she went over them with me twice, explaining to make sure that I understood everything I would be doing. Also, the rate and the interest were great because a lot of them quoted me twice the rate. I was very pleased with the rate.

    I made the right decision by choosing AmeriSave Mortgage, and the company that represented and helped me get the loan.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer Service

    Reviewed May 6, 2025

    I've worked with AmeriSave for a number of years now. This is my third time working with them and it's been nothing but great. I highly recommend them. I did a refi years ago and they actually reached out to me this time. It was a smooth, seamless process. The whole process took less than a week and the communication was phenomenal.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed May 6, 2025

    The rep at AmeriSave Mortgage was very helpful and nice. The terms and rates they offered us were fine.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceRates

    Reviewed May 6, 2025

    My refinancing process with AmeriSave Mortgage took about three weeks and went fine. I didn’t have any issues, and it is exactly where I want it. I just wish that I had done it sooner.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2025

    I started with AmeriSave last March and customer service has been excellent. I will recommend them.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed May 6, 2025

    I started with my current mortgage supplier, and the rate wasn’t that good. I shopped around online and went with AmeriSave because of the loan manager, Greg. He was personable, asked more questions, and laid out how the process would work. He didn’t make any mistakes like a couple of other people did when quoting products for me. It was just his level of communication with me, and once we got down to the rate that I was looking for, it was a done deal. The whole process for this second mortgage took less than two weeks.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPriceStaffLoan ProcessRatesTransparency

    Reviewed May 6, 2025

    I’m 72 years old and handicapped. And my wife and I were looking at selling our house and then moving into an apartment, but I just don’t wanna move. It’s too much work. Even though the house is too much to take care of, that was just a no. We have neighbors who have kicked in, and they’re doing our yards. And so, we get along well. So, we just decided to get the house fixed. That way, if we decide to sell it in five years or so, we can still do it.

    And then John called here the first time and asked if we were interested in a reverse mortgage. And for some reason, it was a very good call, and I told him to come on out and talk to me. And so, they came out. And I was impressed by their customer service and kindness. They were understanding of our position and where we were at. And he said that they’re just here to present to me what they have, and that he’s not gonna pressure me, which I appreciate. And we started talking and going through. Then my wife and I started talking, and we prayed about it after they left.

    It was a professional talk, easy transaction, and easy to talk to them. We had fun while we were talking because they were open. Sometimes I like to just blab, and they went along. And they were thorough in explaining anything and everything in the process. And so, I told them to put me down for X amount to see where we’d go with it.

    And the main thing that I was battling back and forth was that we had a lot of offers that were good offers. Those people who come out and give you cash. And some had offered to pretty much give us a good chunk of money with no attachments, that they would pay all the fees and everything else. They were tempting, but I wasn’t willing to give up $70,000 or $80,000 to just hand the house over to them when we didn’t have a whole lot of stuff to do to it.

    So, with AmeriSave, we shouldn’t have any problems with it. We’d get credit with this. I can fix my house up. I’ll still have equity left on it. That’ll make me feel safer at my age. I still would have equity left that I could sell later and still have decent equity and do what we wanted then. So, I decided to do it with AmeriSave.

    It made me feel comfortable that I could fix up my house. ‘Cause everybody that's trying to flip your house, they want you to dump it and not put that money in ‘cause then you might wanna stay there. Well, I do. I thought that if we got some money for the house, I'd fix the house up the way I want to, where I'd be happy with it. 

    So, we did refinance with them. And the rate was a hair high, but not unacceptable. Because we had spent a lot of years at 3.25, but I realized it was not realistic. But what they came in with was 5.62, and it was bearable. And the whole process from start to finish took less than a month.

    So, I trust them wholly. I never had a bit of a problem through the whole process. If we had questions, we would call Drake or Yvette, who was doing the mortgage thing. And they were quick to call back and answer. Because going through something like this, sometimes you get the heebie-jeebies. But they were always quick, and they would answer it thoroughly. Never a slip and step.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoverageLoan ProcessRates

    Reviewed May 1, 2025

    When we refinanced our home in 2020, AmeriSave had the best rate, and they were very easy to work with. So when we took out a home equity loan, we immediately contacted them. The process of obtaining the mortgage with AmeriSave was super easy. They didn't need as much from us as we've had to do in the past for a mortgage. The primary application was done within three hours and then it was another week until we had our decision. The young lady I worked with was incredible as well. She took her time to figure out what would fit us best and work for our needs. We were consolidating some things and doing some home projects. She just made sure that we had everything we needed covered. Two other gentlemen worked with us once we finalized the application and they were also really easy to work with.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Rates

    Reviewed April 27, 2025

    The application process was okay as long as I got to a supervisor. But as far as going through the whole setup with getting all the paperwork done and getting all the copies to them, it was a struggle. I don't know if it was because that's the way it always had worked or not. But once I got somebody that I could talk to and who understood me, it went great. The whole process took a little over a month and I was satisfied with the rate and terms. It went good.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2025

    I had a great experience with AmeriSave. It's my second time with the same crew and everybody helped me a lot. It was a quick process. It took about 30 days to do everything and both reps were informative. They were really easy to work with. Every time I call, they reply. They are really quick with responding emails, too. I was really impressed with the communication.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 26, 2025

    I thought it was a fairly smooth process. It took about two weeks. When I was doing all my documentation, that part might have been the only confusing part, but our representative with AmeriSave was really good at communicating.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed April 26, 2025

    I went with AmeriSave twice. The first time was when I was shopping around for a refinance, and they came up as a very highly rated option. Their rates were on par with and average to what was out there, and obtaining a mortgage from them was very easy, but a lot longer than expected.

    My refinance took about two months, and my home equity loan took about a month and a half. There were some holdups, such as for my home equity loan. They needed to contact my insurance company for more documents, even though they held my mortgage and already had a copy of those documents.

    The lending officer was very flawless. He got right back in contact with me and handled my inquiry within a very timely manner. Even when I asked him a question that he really had no control over, he managed to solve that.

    It was definitely not difficult to use them, and they helped me along the way. It would just be nice if it were a little bit quicker. They need to have a little bit more clarity on the timeframes involved.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed April 26, 2025

    AmeriSave keeps changing my servicing company. I’ll get everything set up with one, and then I receive a letter saying my loan has been transferred to another. I got another notice today, and everything changed on April 30th, with my first payment due on May 1st.

    I don’t even have a new loan number yet. I called Shellpoint Corporation, but since I didn’t have a proper loan number, they wouldn’t help me. I called AmeriSave and asked what was going on, especially since they had me complete extensive paperwork for automatic withdrawal from my checking account.

    Normally, we can set that up online by entering my routing and account numbers, but this required filling out two full forms, mailing them in, and waiting for approval. I’ve been approved. But they told me, if I don’t have a checking account I don’t get it.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Staff

    Reviewed April 26, 2025

    AmeriSave was one of many that contacted me, and I liked the way they communicate. The application process was very simple and easy. The rep gave me a list of things I needed. I gave them to them. Then he set up somebody to come to my house so I can sign the papers. It was completed, and that was it. The whole experience was great. It's very easy and very helpful. I'd recommend AmeriSave.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Customer ServiceStaffHonesty & Transparency

    Reviewed April 17, 2025

    One of if not the worst mortgage company I ever tried to work with. Asking for paperwork from 30 year ago. A few of the people were very nice and helpful. A lot were just downright rude And didn't care either way. Just being honest.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed April 17, 2025

    I did some rate shopping and ended up online with AmeriSave. The process was very easy to go through. Application took a week. They had real good follow-up and interacting with the representative was very good. He kept me advised of what was happening during the whole process. He was very good at informing me of everything I needed to know.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.v

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffRatesTransparency

    Reviewed April 17, 2025

    I got a loan for updating and remodeling. I talked with them on the phone and went through everything. AmeriSave Mortgage sent me all the forms and stuff. I could read over everything that I wanted to do. And they worked with us, because I'm on a fixed income. I only own the place jointly with my daughter and my brother-in-law. So they were looking into all our credit ratings. Sometimes it got a little complicated, but they got it figured out. It was very easy and very fast. It was one of the fastest ones they had done, like five days. The person who worked with me was very helpful. He went out of his way to get things straight and made sure everything was the way we wanted it. As far as the rate and terms, it's about as good as we can do, considering the economy and everything. Hopefully, it's gonna get better.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffRates

    Reviewed April 17, 2025

    The online process was easy. I filled the initial application out myself but I did have the lender helping me. She was fantastic and very personable. She was very knowledgeable about everything and she answered all my questions.

    The rate was very good considering I did take out a second mortgage. AmeriSave paid off an older mortgage that was higher interest so I was pleased. At the very end, the rep even got me a tiny percentage point less. I’ve recommended them to several friends.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoverageStaffRates

    Reviewed April 16, 2025

    The process of getting a second mortgage from AmeriSave was pretty straightforward. I got somebody on the phone who did a very good job answering my questions and overcoming whatever few issues. There weren’t any real issues. But she made it very simple and convenient.

    The loan officer was quite competent and good. I’d owned a mortgage company for 10 years, so I know exactly what should have been done. She did a very good job.

    The rates were pretty much industry standard at the time and a bit higher than others. But it didn’t really make a difference to me since I’m going to be paying it off in a shorter time frame, it doesn’t matter. The fact that the interest rate was a quarter-point higher or lower than others really wasn’t significant. The convenience and the ease with which it was done made all the difference in the world.

    I would recommend AmeriSave Mortgage to a friend. At the end of the process, they had a problem inputting my insurance information into their system. It didn’t seem to work smoothly, and so it delayed my closing by a few days. Also, the insurance documentation is a bit different than what normally is expected. But other than that, it was very smooth. I had an excellent experience.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed April 16, 2025

    AmeriSave got me what I needed to do some home repairs and it’s almost complete. All the people I dealt with were super friendly, and helpful. They kept me updated, and I was able to get in contact with them without waiting a long time, which made the process easier and faster because I got quick responses.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed April 16, 2025

    I’m 45 and decided it was finally time to buy my first home. Actually, I was initially looking at a different company. Then someone from AmeriSave called me. I started the process. I figured they should already have all my information. They approved me right away, and everything went so quickly and smoothly that I decided to stay with them.

    It was an FHA loan, and most of the process was handled over the phone and online. I spoke with one person and then emailed her all the paperwork she needed.

    It was the fastest mortgage process in history, it took less than 60 days from the time I signed up the mortgage to closing. They had great communication skills, responded to me promptly, and the process was very quick. Even my Realtor was impressed with how fast it went.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed April 16, 2025

    I was in search of taking equity on my mortgage and I was having a problem with it. I filed with a couple of people and it was a no-go, nobody willing to help or anything. And AmeriSave reached out to me. A gentleman reach out to me and he walked me through and helped me with my illiteracy with the phone application, all the way till the end.

    What impressed me was that he was concerned, and he wanted to help. And when they said no, we found another way to go back in and create a pathway to an approval. He was so helpful. It was intuitive. There were times when I reached roadblocks that I couldn't get through, and over the phone, he walked me through the roadblock and helped me to be able to contact him and answer his questions and get back. He was like a teacher to me. It worked out well.

    I'm so glad it worked out for me because I was in a bind. I probably would have lost some things had he not been as intuitive as he was. He stuck with me and he got me through it and everything worked out.

    The terms of my mortgage are fine. It's quite new and I'm still getting acclimated to it. I'm still getting bills paid that I paid off. Some of them, I haven't heard from yet, or something I haven't heard that they've gotten a check or whatever. But other than that, I'm still in the process of waiting to see.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 16, 2025

    The application process was good. Michelle worked with us and she was very good. I was impressed by her professionalism and her patience with us. Overall, we are satisfied with the service.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed April 16, 2025

    AmeriSave was the first one to reach out to me. It was easy. The customer service representative was very, very helpful. Any time I had any questions, he told me to call him. It was good. Everything went really smoothly.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceRefunds & PayoutsBillingLoan Process

    Reviewed April 11, 2025

    I wanted a true HELOC, but it looks like I did not get a draw account like I wanted. This was not explained to me. I created my online account and made a payment with my remaining cash. Then realized I paid back too much. The online account chat bot told me this loan was not a HELOC! What?

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are truly sorry to hear about this experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2025

    This is a great company to work with. Very knowledgeable and answered my questions even when I asked several times. Michael was very calming when I would call all frantic about something that I didn’t know. The appraisal was very smooth and when they said something would be done it was.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 9, 2025

    Our experience with Amerisave was excellent. Our loan officer Josh and our processor Penelope were extremely helpful and efficient. We moved thru the process quickly and with very few snags. When there was a problem, it was quickly solved. We were very pleased with our experience with Amerisave and would recommend them to anyone.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed April 9, 2025

    I highly recommend AmeriSave. They walked me thru every step in a way that was easy for me to understand. We were able to close within two weeks. The technology was a little glitchy as I got repeated email to review documents that I had already reviewed and signed. However, contact response was superb. I got answers almost immediately by either Emily **, Loan Originator, or Heather **, Processor. I was very impress by the level of professionalism and fast response. I give you 10 stars if I could... hahaha! Thank you!

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer Service

    Reviewed April 9, 2025

    I needed to refinance my current mortgage with cash out. I was skeptical about it. After talking with JD and Cicely, I was completely at ease and this was by far the easiest thing I've done financially in years. I cannot thank them enough! If I had any advice for someone thinking about refinancing, just give them a call. I promise you will not regret the decision.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 9, 2025

    AmeriSave wasn’t my first choice for a HELOC, but after some research, I decided to choose them. I wanted a regular mortgage, but I was having some issues with mortgages. I was exhausted with my possibilities, so I got interested in HELOC. I’m not sure if it was a better choice or not, but I took my chance.

    At first, I was hesitant to obtain a loan because of the high APR. I really wanted a fixed APR, but this one is flexible. The process wasn’t as grueling as the regular mortgage. I was a little nervous, but speaking with the representatives eased my curiosity, and I just went on with the process. They told me everything I needed to know. I didn’t walk in blindly. They supported me the whole time

    The process did not take that long, which surprised me because I was judging it with a regular mortgage. I started in December and got the loan in January. I did see some negative responses about them, but I don’t really have anything negative to say about my experience.

    It was a great experience. I would definitely recommend AmeriSave Mortgage.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoverage

    Reviewed April 8, 2025

    Chris was awesome during the process! I got a letter saying I have no homeowners insurance, I canceled my old policy and replaced it with Progressive! Here is my complaint: I have tried to call, left messages, I also sent emails, all with my name and phone number! No one will get back with me, it's been 2 days now 04/07/2025 04/08/2025. I need to talk to Chris **.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    BillingLoan ProcessRates

    Reviewed April 8, 2025

    Bill ** was a referral. Bill listen to my needs, he also gave me a few cinerous that other brokers did not. I feel Bill had my best interest in mind. Our relationships grew from there! The results of his knowledge made him the loan. I would refer Bill ** to my friends and family! Stephen **

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Staff

    Reviewed April 8, 2025

    I wanted to refinance my home. If it wasn’t for the amazing hard work of Brady ** from Amerisave, it never would have happened! He went above and beyond to help us with our refinancing. We cannot thank him enough. Amerisave should be so thankful that he works for them!

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffLoan Process

    Reviewed April 8, 2025

    Everyone we worked with at Amerisave was professional, but still seemed to really care about us as people. The process was much faster than we expected and took less than 2 weeks from start to closing. Very pleased with our experience. I would highly recommend this company to anyone wanting to do a home equity or refi loan on their property.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed April 7, 2025

    I had put an inquiry out on the internet and they were the first ones to respond. Philip was the first one to respond and we got along very well. Getting the mortgage was very good, and I had total support from AmeriSave in getting it. Considering I’m planning on selling my house and paying off the loan, the cost was okay. If I had intended to keep the loan for a long time, it would have been high. But with my plans, it worked out all right. I had a very good experience with them.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffRates

    Reviewed April 7, 2025

    I worked with two people, and they were both excellent. One was the underwriter, and one was a loan processor. They made the process very smooth. I was able to text and email them, depending on what it was, and they answered me right away. They were very friendly, nice, and patient. I was very comfortable.

    I was trying to do debt consolidation and AmeriSave came up in a Google search for one of the top companies to get a second mortgage. I called in. I spoke to somebody and they transferred me to a person to screen me for it. That was good. Then they moved me over to an underwriter, and I was back and forth between the two of them until I closed. It was a great process. The entire process was from Friday to Friday. I talked to them on Friday, and I got the approval mid-week, but then we had to wait for the closing people to do all the docs. Then the lady came the following Friday for me to sign all the docs.

    The application process through the website was very easy. The underwriter walked me through it while he was on the phone. It was very user-friendly. The rates and the terms were great. It was lower than what I was paying. The payment saved me $200 a month. So I was happy with everything.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedOnline & AppStaffBillingRates

    Reviewed April 6, 2025

    I went through a broker, and then I had several mortgage companies calling me. AmeriSave was the first to call, and I ended up working with them. What impressed me most was their communication throughout the process.

    The process was simple. It was basically employment verification and providing my W-2s, and it was all sent via email. The representatives I dealt with, especially Ken, were really on top of everything. They got back to me within a day whenever I had questions or needed anything.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffRates

    Reviewed April 6, 2025

    I went with AmeriSave because they were quick and responsive to my questions. Obtaining the mortgage was easy, and the online application was self-explanatory. Their rates and terms are low, so they were good.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed April 6, 2025

    AmeriSave Mortgage is a good company to work with. I was actually researching about four different mortgage companies online, but I went with them because of their interest rate. I’m glad I did the refinance, because it put some extra cash in my bank account and just made everything very easy for me as a retiree.

    The application went very well, anything I wanted to know was basically there. They were very professional and helpful, and they answered all my questions in detail, so their process was a 10+. My comfort level was top-notch. I even called the representative after the settlement was done, and he gave me a heads-up on the loan being sold to another company, which I was very appreciative of.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed April 5, 2025

    We were looking into a home equity loan just to get rid of some credit card debt and AmeriSave turned us down. And so, we looked into refinancing so we could do that.

    Everyone was so helpful. Any time I had to add anything or do anything, everything was explained pretty well and the online interface was pretty easy to use. It was all great. It took three weeks from application to underwriting. It took longer because it was through a VA loan and there were a few extra steps that they always need. I was able to communicate with the loan officer whenever I needed. I always got answers whenever I had a question. Everything went great.

    The loan had a very positive impact. Because we did the refinancing, we were able to pay off all our credit card debt, which was a lot. We were concerned that we might hit a point where we won't be able to keep up with it. And now, we have much more financial security. We may have added a decent bit to the loan, but it's at a much lower interest rate than what we were paying on the credit cards.

    If anyone is looking to do anything like this, they should check AmeriSave out because everyone there was very helpful and I never once felt like I was being held up or I was being blown off. It was just very good from start to finish.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffRates

    Reviewed April 5, 2025

    Agent Jesus who was assigned to me were very helpful, courteous, and he knew what he was doing. He treats you like a member of your family, and he answers practically all of my questions. He also goes out of the way to find out if he doesn’t have the answer offhand, which I like. He is extraordinary. I’ve had this type of transaction with other corporations before, and he stands out. As for the terms, I was not too happy because it looks like it is going down especially the interest rate. But, I’m stuck to it right now whether I like it or not. So, I have to content with it. Still, overall, I got the help I needed.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffLoan Process

    Reviewed April 5, 2025

    I was doing some renovations on my home, and AmeriSave responded right away. They were actually the only ones to respond. I was like, "These are the people I wanna stay with."

    The process was awesome. From the beginning, the young lady was super nice, very professional. She gave me everything I needed up front. The gentleman proceeded to get all the information he needed for the background. It was just a very good experience from beginning to end. The application process was very user-friendly. I was able to navigate through it very easily, so it was a good experience. It only took a day, but the whole process took probably about a week.

    I understand that with the amount of money that I borrowed, they want to anna do their checks and balances and make sure everything is legit. The loan officer was awesome. He returned my calls promptly. I liked him a lot. What impressed me was his professionalism and the fact that he answered emails as quickly as he could, returned my calls at a reasonable time. He was just awesome all around.

    It was an awesome experience with AmeriSave. It was very professional, very courteous.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2025

    I used AmeriSave Mortgage about a year ago, and I liked them. I used them again this time since they kept me informed all the way and helped me.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed April 5, 2025

    We were consolidating debt, so we looked into a mortgage. Bobby, the AmeriSave rep that I initially started working with and talked with, was about as honest as you can get on some of this, where we were talking to him about either refi or consolidating and putting into a home equity loan. A lot of the other ones were like refi, refi, refi. He even said,” If we do a refi, for me it’s better to do that, but I’m trying to figure out what’s best for you,” and then went about it with that and looking at our interest rate plus what the rates were.

    And after he plugged everything in, he ran both options and then showed me both options and what the payout is and how long. And I was like, “This is a no-brainer,” but you can see the proof. And I was able to get a lot of paperwork. He was very personal, and he quickly answered calls. Dinner time, I was talking to him about trying to get some things, for example. He responded any time I asked for anything, and he was on the phone with me.

    Once it got turned over to West, the guy who was doing the processing part and underwriting, Bobby was still in contact about multiple things. So, if something came up, he was still jumping on it. Even though it was out of his hands, he was still doing what he could to help. Both guys we worked with were great.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffBillingEase of UseHonesty & Transparency

    Reviewed April 5, 2025

    To be honest, I chose Amerisave because the gentleman listened to me. I asked that he give me time to review everything, send it to me in an email, and then I would reach back out. And he waited. It was super simple, super easy. They have everything in one portal, and you just uploaded everything they needed. They did great. So it was amazing. All in all, I would say once I pulled the trigger and made the decision, it was less than two weeks. They did amazing. It relieved me in a lot of ways. I only have one bill to pay rather than three or four.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoveragePunctuality & SpeedStaffBillingLoan ProcessRatesTransparency

    Reviewed April 5, 2025

    We have a loan with AmeriSave because we needed to get some money for our home equity so that we can pay off a lot of our credit card debt. We reached out to some companies but because I know AmeriSave is a big company, I reached out to them, too. Initially, there was some issue when applying for the mortgage but the folks who were helping me out kept in touch regularly and made sure all the documents were there. I'm extremely happy with them. The application to the underwriting process took about two and a half months.

    However they can improve on their request for documentation. I provided everything that they ask within the timeframe but they ask more questions and then I provide that. That's a little bit frustrating because they always needed more information and some of them are similar.

    Whenever I have questions or concerns they respond very quickly. If there was a delay, they let me know why and kept giving me an update regarding that. AmeriSave is a good company to work with. The folks will help you out go through the process with no issue.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2025

    The communication with AmeriSave was very good. It was a refinance, and the whole process was very easy.

    I actually interacted with two different people, and it was awesome. Everybody was very helpful and thorough. They did a very good job of following up. They've got awesome people working for them. So, whoever they have on staff, keep doing it.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed April 2, 2025

    It was everything you’d want in a deal. It was quick, they matched what I wanted, adjusted some things for me to accept it, and I did it. AmeriSave was very good. They even called me back on a Sunday night one time when I had a question. They gave me the interest rate I wanted and everything was seamless.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed April 1, 2025

    AmeriSave was great with me. They really worked with me well, stayed in touch, and they were there to answer all my questions. The mortgage application was very simple with good terms. They also reached out to me anytime there were any glitches and got things taken care of right then and there.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 1, 2025

    I contacted AmeriSave because I found them online. They were easy to work with and everything fell into place. Any question I had, I could call them and they were very helpful. They had an answer to everything. The process took three weeks to complete– from putting in the application, to approval, and getting finalized and I had the money in my account. Overall, it was a very good experience.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed April 1, 2025

    I did an online check and had offers from four different people. AmeriSave Mortgage was the first to respond, and I’ve just started working with them. The representative was good and very responsive to my questions. They tried everything to work with me. The rates and terms weren’t the best, but they weren't the worst either. They’re kind of in the middle.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffRates

    Reviewed April 1, 2025

    AmeriSave worked with us to lower our interest rate. Everybody was nice, very helpful. It was a long process, but we’re happy with the outcome.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 22, 2025

    AmeriSave got me to where I was debt-free on some things that I wanted to get paid off, and I know where I stand exactly with my mortgage. It's not up in the air. The thing that sold me is they weren’t pushy. They were just helpful from start to finish and it was the best experience I've ever had. Communication is on another level. They were upfront and there were no hidden things that I didn’t understand. They explained things from start to finish, it was timely, seamless, and it was the easiest process I've ever done with any financing whatsoever.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed March 20, 2025

    I was shopping for a HELOC and AmeriSave came up. I started the process in the latter part of January. Customer service was very good. I'm not too impressed with the high interest rate. Luckily, it's a variable, so maybe it'll come down for me.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseLoan ProcessRatesTransparency

    Reviewed March 20, 2025

    AmeriSave was really easy to work with, and I liked that the front-line staff are empowered to make decisions. That’s why I continued using their service.

    The process online was easy. The loan officer was great, very matter-of-fact, he gave me all the options and explained everything clearly. Then the processor took over, and she was outstanding. Communication was phenomenal.

    There was an issue with the title portion. The people in the title department either couldn’t or wouldn’t make a decision, and it didn’t get resolved in a timely manner.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed March 20, 2025

    I was looking to refinance, so that way, I can get the extra money out of the house to get out of debt with other stuff like pay off my truck, my bills or cards. Curtis from AmeriSave was good. He was there anytime I needed him. He was really helpful. If I needed anything, I got hold of him. If I couldn't get ahold of him, he got a hold of me within 10.

    The underwriters, the people who do everything and tell you what you need, their process definitely needs to be worked on. Because they asked for a bill within the last 12 months but paper bills are not being sent out anymore. They're all online, but they only go back 11 months. They wanted something from the year before and they can’t accept what I sent them. It doesn’t make sense.

    I called Curtis one time to ask him about the papers because I keep getting things saying, ''We have an urgent message about your loan.'' And every time I called the to tell them they dont even have my loan.'' But other than that, I haven't even talked to AmeriSave since then because they sold it within about two weeks to PennyMac. They sold it right after I made my first payment and I had to get ahold of them to send my payment over to PennyMac. They sent it within a couple of days and PennyMac got it and applied to the loan.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Online & AppStaffRates

    Reviewed March 20, 2025

    I originally was referred to AmeriSave by a friend. I’ve worked with Jeffrey who was supportive, and this will be my second completed time. I went back to the company I felt comfortable with, and they did a remarkable job the first time around and they didn’t fail again the second time around.

    The online application was easy. Their agent and I did the application together. We walked through the application together, so there were no errors when we submitted it. So, it was simple and it didn’t take very long either.

    The first time around, it took four weeks from beginning to end. The finance company, the overseer of the process, was asking for additional information that I thought they already had, but it wasn’t excessive. There were a couple of minor glitches towards the end. But the second time around, it went as smooth as smooth can go from beginning to end which took 14 days.

    If you are interested in either a first or a refinance of your current mortgage, and you don’t have an extreme amount or an excessive amount of knowledge in that process, a company that you can trust to guide you and to provide you the information so you can make the best decision for yourselves, your house, your household, and your family, would be AmeriSave. No gimmicks, no hidden agenda. I felt they were as honest up-front as you can possibly be in today’s world. It was a good experience.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Online & AppStaffLoan Process

    Reviewed March 20, 2025

    I didn't have real good credit, and AmeriSave was advertising that they could help people that didn’t have very good credit. I'm not a big fan of doing business online, but it wasn't too bad. If I had a problem with anything, I called my loan processors, Steve or Tanya. They were patient with me, and they were willing to help me resolve any problems.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceRates

    Reviewed March 20, 2025

    Customer service from AmeriSave is good, and the terms and rates they gave me was fine. Overall, everything is good.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed March 20, 2025

    The overall refinance process with AmeriSave was good. The broker was good. But I didn't have a great experience with the loan processor. It didn't seem like he was knowledgeable and will call me but didn't need anything. He called me three times just to check if I understood everything. It was a waste of my time, didn't add value to the process. He couldn't answer a lot of my questions.

    One my concerns was about my name on my application, that I wanted my full name on my application. And when he sent me the documents, it was not my full name. I was a little frustrated with that. So, I ended up reaching out to the title company myself and my mortgage company. I provided all my legal documents both to AmeriSave and to the title company to make sure it was okay. I had to initiate that. That was something that AmeriShield should have done.

    I started the application on December 30th and I closed mid-January. I enjoyed working with the mortgage broker. I appreciate the willingness to lower the points to work with me on that, because I did get several offers from other different mortgage companies and showed those offers with the lowered points to AmeriSave. And Eric, along with the collaboration of his leadership, was able to reduce my points to meet the competitor.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for sharing your experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Staff

    Reviewed March 20, 2025

    I found AmeriSave online and decided to work with them to get a mortgage for a fence. The process was very easy. The two people I spoke with were consistently very helpful. From start to finish, everything was completed in a couple of weeks and I enjoyed the two people that I worked with.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 19, 2025

    The application process at AmeriSave was very easy. I applied for a home equity loan and the application went really well. The processor was very knowledgeable, and while there were a few bumps along the way, she stayed really positive and was amazing. I applied at the end of November and we closed at the beginning of January.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceOnline & AppStaffBillingLoan ProcessRates

    Reviewed March 19, 2025

    I’ve had an excellent experience with AmeriSave. I kept seeing a lot of advertisements from AmeriSave, so I decided to give them a call. They were very nice. I had spoken to three other companies before and kept saying, they don't want to do that. AmeriSave was the only one that worked with my approach to how I wanted to pay this off.

    The representatives I worked with were very pleasant. I had a lot of questions, and she answered them all. The application was processed quickly, and within a couple of weeks, I had the check. The rates and terms were very good, the best I’ve seen so far.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedOnline & AppStaffHonesty & Transparency

    Reviewed March 19, 2025

    We were looking to do a few things around the house and consolidate some debt. We called a few places, but AmeriSave made the process simple and easy, and it only took a couple of weeks.

    The online application was easy because the person helping us named Darius went over everything and filled it out while asking us the questions. It made the process very simple. It probably took 15 to 20 minutes. If you needed to provide documents or fill anything out, it was very simple because they had a portal where you could easily upload everything.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    CoverageOnline & AppStaffRates

    Reviewed March 19, 2025

    I’ve been a customer of AmeriSave for about 10 years since they held my first mortgage. I recently took out a second mortgage with them, and the process was very easy.

    The online application was seamless, and the representatives I worked with were very good, they stayed in contact with me constantly. The rates and terms were a little high for a second mortgage for somebody that has good credit but that’s just the economy.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed March 19, 2025

    We already had a mortgage with AmeriSave. The main reason I stuck with them is that I had gone through four different people while trying to get that mortgage. Honestly, it was the customer service from the loan officer that made me stay, more than the numbers or rates.

    Our recent HELOC experience wasn’t as smooth. They didn’t provide much explanation, gave very short answers, and it was hard to get responses to emails. My wife asked the same question multiple times, and it wasn’t properly answered in a way that made sense until after the fact, which is partly our fault. Ultimately, everything worked out, but they didn’t do a good job explaining some of the details.

    They could have explained the process better, especially what happens after closing. This was our first HELOC, and we didn’t know how to handle the money or how to put it back, take it out, or manage it. It wasn’t explained clearly.

    Ultimately, I’d probably still use them again. Overall, the process was easy, though this one wasn’t as smooth as the first time.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

    Verified purchase
    Customer ServiceOnline & AppStaffLoan ProcessRates

    Reviewed March 19, 2025

    I got an email from Amerisave, and I felt like it would be the best thing for me at this time. So I went ahead and got the loan. It was fine. It was very easy.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2025

    It was a home equity loan. The application process was quick. It was pretty smooth. It was really good. There were two of them who helped me, and it went well. It went really nicely.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 19, 2025

    AmeriSave provides excellent customer service which I appreciated. The application process for our refinancing was nice and smooth. The team was very proactive. I was the holdup on most things, because usually the documents I have with me are not updated. So, I had to request new ones and had to wait for a while for them to come in. After I provided all the information, everything went well, and AmeriSave processed the refinancing smoothly. The loan rep and the service person from the West Coast who helped me out were very friendly and excellent. They were very positive in making things happen, and pushed everything along as to how I wanted it to, and it worked out well.

    Overall, it took about four weeks, one week of which is the hold up in the documents from my side. AmeriSave did a nice job. They're the friendliest bunch and they got back to me immediately all the time.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed March 19, 2025

    AmeriSave Mortgage was fairly easy to do with the online portal. I just found a whole lot of different options. The rate was a little bit higher, but they were willing to match the price from another loan company that I had talked to. I really can’t complain much about that. I was pleased with the customer service.

    The biggest problem with any mortgage right now is breaks. There’s not much they can control about that. But with AmeriSave, I didn’t really have issues. I was happy with their service.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 19, 2025

    AmeriSave was prompt and courteous. This is probably my fifth mortgage, and the process went very quickly. It was thorough and efficient. The communication with the loan officer was great, and the entire process took over a month.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed March 18, 2025

    I decided to get another mortgage because my home is worth six figures and my balance on my first mortgage is only two figures. The economy has changed and life in general has become difficult at retirement for me. I wanted to pay down debt to have less bills and be able to live a little comfortably.

    AmeriSave contacted me after the election. I was very emotional about it so I was nasty and didn’t wanna talk. Then I had a second mortgage, which was just straight interest for the first 10 years. I started thinking about paying interest for the next nine years and that didn’t make financial sense. I did amortization schedule just to see how it will work out and it was crazy. But then AmeriSave called me and let me reach out to them. So, I did that and within 20 minutes, I was pre-approved.

    I got a quote from one person and then he transferred me to an underwriter named Calie. We went a little bit more deeper into things. I had a foreclosure in 2004, which was 10 years past in 2014. They were asking why I bought the house during that predatory lending time in 1999. I explained that and then they asked me about a bankruptcy I had after I had a stroke in 2011 since I’ve been living in this house, but I needed to prove that that bankruptcy was cleared. That was difficult.

    I had to pay the court to get a copy of the record and I didn’t like that process. I was thinking not to do it anymore but then I got this interest-only mortgage so I stuck with it. I had to pay for every page that I downloaded. I had to get with some kind of system that creates this special password to create the account and then had to wait a day after that. So, that was a long process and it was tedious.

    Calie was nice. The initial quote she gave me was similar to what I currently have in interest-only. When they sent me the closing document, it wasn’t what I wanted. There was another lady between Calie and me. She took the information from me and she forwarded it to Calie. But Calie wasn’t there so she went on ahead and ran it through somebody else.

    Then it got back to her. She called me and said what the interest rate was gonna be and it was gonna be a regular loan, not interest-only. I said okay so she ran it back through Calie. Calie came in that Monday and they pushed it through, and it was approved.

    The whole process took me from February 5th to February the 16th and it saved me from sinking in debt. My credit score went up a lot since I started with AmeriSave. The quote process is good and quick. But be prepared to dig in your life in the past for underwriting. If you have the patience for that, you’re good to go.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaffRates

    Reviewed March 18, 2025

    The lending process at AmeriSave is very simple. I submitted a couple of documents and they did everything else. The questions were straightforward and once I submitted the levels of income from my husband and myself, it was just very simple. They did more than I had to do and that’s what made it easy.

    The rep was very sweet, kind and understanding. She made me feel very relaxed. I had questions and I didn’t think that there were any dumb questions. She was very receptive to my voicemails when I needed to get in touch with her.

    I also like the fact that their online portal was good and I didn’t have to dig for a lot of paperwork. When we started, they scheduled the appraisal right away and they just moved everything along.

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    Verified purchase
    Online & AppStaffRates

    Reviewed March 18, 2025

    We had a good experience with AmeriSave Mortgage. The process was fine and their rep, Jake, was very helpful, very patient. He taught me how to do things on the computer that I didn't ever have to do. The process took about three weeks because I had to find and get something. AmeriSave was easy to work with and I was comfortable.

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    Verified purchase
    PriceStaff

    Reviewed March 13, 2025

    From start to finish Jahaunn, Scarlett, and their whole team got me from 1 to 100 in less than 2 seconds. They are great at what they do. They are thoughtful, knowledgeable, professional, but most of all kind! The experience was well worth the effort. Thanks to the AmeriSave Team!

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    Customer ServiceRefunds & PayoutsBillingLoan Process

    Reviewed March 12, 2025

    I just want to say one thing about this Company. BEWARE, do not use them and especially do not give them money down. I am a DISABLED VETERAN and was looking to consolidate some bills. After initial contact New Jersey, Then Texas, Then California I was told I didn't have the right information from Social Security. This guy was 3000 miles away, did not look or ask to look at my documentation. I told him to just hold up and I would get back to them. I requested a Refund 03/01/25 of the 500.00 I gave them to see if I qualify for the Loan.

    My Credit Score is High 700 s and Wife has triple 800. Today is 03/12/25 and still trying to get refunded and still getting emails to finish my loan request. They have no internal communications, nor have they refunded my 500.00.. So my advice to any Veteran is to go somewhere else to look for Home Loans and Consolidations. Do not pay these people any money. They will not give it back and if you see BBB complaints you will see. So BEWARE before using AMERISAVE.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you Michael for your feedback. We have reached out to you by e-mail requesting to discuss your complaint with you by phone and have not yet connected with you. We are now in receipt of your BBB complaint and a response is forthcoming.

    Verified purchase
    Customer Service

    Reviewed March 10, 2025

    I had spoken to a few other companies. But when Michael ** answered the phone, I knew I had found the right match! Michael keep me in the loop throughout the process... And due to my situation...it turned into a long process. Everyone went way beyond any of my expectations. James ** always kept me informed...and kept me calm thru the process! I can't ever thank these two enough. Thank you to the company... You went way beyond anything I ever expected and will forever be thankful as I was in trouble. Michael ** is an angel on earth!

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed March 7, 2025

    To be accurate it couldn’t have gotten any better than my wonderful refinancing experience with AmeriSave. Rate 10 plus. Fast. Accurate and done. Everything! The entire staff from beginning to final signature was accomplished within 30 days. I appreciate the experience I had. My existing mortgage company could not fulfill my expectations but Amerisave did not hesitate.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed March 5, 2025

    Everything was done online. They were very efficient and made the process easy on closing. Someone came to us with all the paperwork for us to sign. Everyone involved was very knowledgeable and easy to get along with. It was easy to set up automatic payments. Also if you have any questions they are quick to get back to us with the answer. We would recommend them to anyone who wants to refinance.

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    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

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    AmeriSave Mortgage Company Information

    Social media:
    Company Name:
    AmeriSave Mortgage Corporation
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    3525 Piedmont Road NE, Building 8 - Ste. 600
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30305
    Country:
    United States
    Website:
    www.amerisave.com