AmeriSave Mortgage

I'm very satisfied with AmeriSave Mortgage. But the paperwork was a hassle because they kept requesting multiple things that I had sent in. And communication was a little slow. Other than that, it was good.

AmeriSave had the better offer out on the table. Compared to past experiences with refinances and purchasing a home, it’s a lot easier and more streamlined. AmeriSave didn't keep on asking me for more and more. They were upfront. “This is what we need. You guys send this to us, and we'll be able to get everything on our way.” Also, I got a call at least two or three times a week giving me updates.

I was trying to refinance through a local bank and they wouldn't work with me. AmeriSave kept calling and I just sat on the phone one day and talked to their guy. He was super cool. The application process was easy because I had already been through the process and I knew everything I needed. I had gotten a new job and they were willing to work with me. If I didn't know all the stuff I needed right off the bat, it would have been a little hard because everything was done through email and scanning. It’s a little easier in person but I had everything together so I was able to scan 90% of the documents and get them over to AmeriSave.

I was attracted to AmeriSave Mortgage's Lock & Shop program. Not everybody offers that. That was helpful. And the process itself was thorough. The response was quick. My communication throughout was typically by phone, email, and well. The rate was locked in quickly, between AmeriSave and I, and the agreement was what it ended up being. There were a few what I would consider hidden fees that I was not aware of that AmeriSave tacked on, so not the best experience there.

Everybody we worked with from AmeriSave was awesome. They were really efficient in getting back to us with questions. They were very knowledgeable and did everything that they could to make the process as easy as possible for us. We had issues with uploading documents at the very beginning, but they said that the website had just gone under some reconstruction, and then we didn't have any issues after that. I would recommend the company to anybody. We had a really great experience.

Rocket Mortgage kept denying me. When they found out that I was refinancing, they offered me a lower rate. When I told AmeriSave that I was gonna stay with Rocket Mortgage, they said to send them what AmeriSave offered. I did, and they met everything. It was under 30 days from beginning to end to get it done. It gets stressful sometimes. Anytime you refinance or get a new loan, they keep asking for stuff but I understand that. In the end, it all worked out. It was a wonderful experience to work with AmeriSave. They went above and beyond and got me what I wanted and needed.

Our experience with AmeriSave was the best ever. We’ve never had such an easy and fast experience in our entire life. We thought it was a scam. It was so unreal. There was a great transition. Everybody was so kind. They sent the guy out here to sign the papers. He was awesome. It was unbelievable how wonderful it went. The application was really easy. Beatrice went through the whole thing. We did it all over the phone. It was really quick because she called me that day that I filled it out, and we had already signed the paper and had everything going. Within a week, we already were done. I was impressed with how easy it was to work with Beatrice and how she stayed on top of it. I love the AmeriSave portal because it would prompt me to do things, and Beatrice or her staff would email me and say, “Oh, you need to put this back up there. This needs to be on there.” She was fabulous. She was so sweet, so kind, and so patient.

AmeriSave had the best interest rates. The main thing that sold us with them was they did have the 90-day lock interest rate. We knew we were gonna be closing around June and we're trying to lock in because we knew the rates were going up. They did promise us that, which they almost did lose at first with us, once we went with them. I was like, “You promised us.” They kept their word, but the rep had to really do some work for it.

Over the past week, things with AmeriSave have been life-changing for the better. With the whole refinance procedure, I studied the process and it was a little longer than I expected. A lot of the information that they were requesting of me and re-requesting of me seemed very redundant. There was stuff that I had already sent in the past. They wanted me to update it. I’d update it and they’d say, “Well, we need additional documentation to support what you're sending.” I’d send that and they’d go, “Okay. Well, where did this come from? We need documents to support this.” So, that part was a little rough and stressful. Outside of that, the agent that I worked with was excellent, very patient, and helped me out with the whole procedure. Her name was Tracy.

AmeriSave was an awesome company, and I had a great experience. It was a very easy process. Their reps were there to let me know what was needed. It was very simple to upload them. Any questions I had, they were there to answer. Working with AmeriSave was worth a try. I have no regrets. It was a very quick process as well, but still without feeling rushed. You can't beat that.

AmeriSave was good and efficient. I looked up several different companies and AmeriSave had a good reputation from what I saw. I did a re-mortgage. I just had to fill some paperwork out, and it took about a week and a half to get it all done. I did everything over the phone and online, and I had the money and everything by the time I was done within a month. Gabriella was great. Even on her day off, she got answers to me even though my response time backed from the email so she was out of the office.

AmeriSave's reps were very nice and very patient with me. There were a lot of things that I didn't understand. I'm retired and my computer experience is not bad, but it's not that good. And they worked with me and I learned a lot, too.

AmeriSave had the best rate and what we were looking for. The rep was very knowledgeable. He knew everything, and he could answer all the questions and everything that I needed. He was very informative, kept in contact anytime I needed anything and really quick to answer for anything that I needed. From start to finish, it was a great experience. We're not too happy with the rate but considering the economy at this time and inflation, we kind of understood the rate. The terms were good, too.

AmeriSave does a lock rate for 90 days and there are people online that have complained that it was a bait-and-switch. I was very apprehensive about it but Nicole, the officer, was very good at making me feel comfortable with the decision. It wasn't a bait-and-switch for me.

The rep was fantastic and responded almost immediately whenever I had any questions. The rate and terms were fantastic. It's exactly what I needed. The experience was good from start to finish and I was satisfied with everything every step of the way.

Everything was fast and very informative and the communication was good. I worked with DeShawn and he was cool, down-to-earth, and easy to talk to.

My loan originator, Jason, was the quickest to respond when I needed things. He was always available whenever I needed to speak with him and I appreciate that. Sometimes it’s after office hours or on a weekend. The rate and terms were very competitive. I had a couple other lenders that wanted to try to compete so there was a little back and forth. But AmeriSave matched the best deal that I was given. Once we got into the loan disclosures, there were some mistakes that I caught. It was more the loan processor type. So, AmeriSave should pay a little more attention to detail. I still would have gone through everything with a fine-toothed comb, but there were things in there that I shouldn't have had to point out. They should’ve been on top of that.

AmeriSave responded quickly and was right on top of everything. Any time I had a question, I didn't have to wait nor go through any hoops just to get an answer. It was my first experience and the rep broke it down for me where I could understand everything. If I had questions, I would email the person and he would either call me back or email me a time where he could call me. AmeriSave did everything to the tee and they asked for all the legal documents so everything would run smoothly. And I appreciated all that. I didn't have to do any shortcuts. Financially, working with AmeriSave helped us out in the long run so it impacted well.

The process of refinancing was good and fast. I would recommend it. The new rate and terms were right in line with the national averages, so I didn't have an issue with that. It was a good experience with AmeriSave.

I had a good experience with AmeriSave. They were very good. The reps called me when they said they were going to and were all around very helpful, and everything worked out great.

AmeriSave's reps were knowledgeable and helped me through the process if I had any questions. They communicated well. They would either call or email me, which worked well for me at the time. I'm happy with them. I enjoyed the whole process. It was very easy.

AmeriSave is a good company and my experience with them was great. You go through certain steps of the refinancing and different people take over but I was able to call the same person from the beginning. All my questions were answered and they were informative. I could call them at any time or even text them, and they were able to help me through the whole process. Any time I was confused, I could call even the original person who I talked to.

AmeriSave just asked for my pay stub and I already had the pre-approval within the same day. Plus, the agents were professional and the email responses were very prompt and fast. The origination fees were a little bit on the higher side and the rate could have been a bit better. But there was so much of fluctuation at the time, so it is what it is. So, I’ll probably just need to refinance when the time is right. But overall, in terms of experience and the way it was handled, it was amazing.

I've been very pleased with my experience with AmeriSave. I got a loan for an investment and for the most part, the process went okay. In the beginning, I was in the blank. But everything came out as they promised in the end. The application and underwriting process took around 40 days. It was fast. The rep persevered with me because I was looking into other lending institutions and she was right there to convince me that AmeriSave could do a better job. The rates were competitive. They were within the mark and possibly among the best.

AmeriSave had the best rate out of the six other companies I was talking to. They also gave me the ability to lock my rate. As far as the process, it was really easy and great. My mortgage banker, Leslie, was very hands-on and alert and would contact everyone for me. She was great. She did the right job and more. She was pretty much like my assistant.

Zee, the rep I worked with at AmeriSave, was great. She was patient and always called to make sure that everything was done on time and that I was not behind. She also told me the steps ahead of time so I knew what to expect. The rate and terms were not the best based on the amount that I'm borrowing. It’s less than 100,000 and the interest rate was higher. But the monthly payment is low, which worked out.

AmeriSave had the best rate and terms for us. They were higher as expected. We refinanced in 2019 when the rates were really low, but we wanted to draw some equity out so we could work on our home. So, we were anticipating higher rates, but we were still, overall, satisfied.

I refinanced with AmeriSave and I liked the honesty of Zach, the rep who helped me. The rates and terms were along the lines of what was shared with other companies.

Everything was okay, except the portal was somewhat tedious to use. It kept on asking the documents upload again and again. But the rep was responsive and took care of the issues. He understood. Given the situation, the rate and terms were acceptable.

AmeriSave was better than the other two companies that I considered. Also, when I called them, I got ahold of a guy named Bo and he made the whole thing so easy. It worked out great for us. Their reps were really informed and any question I had, they were right on top of it. If they did not know the answer, they would get right back with me quickly. Everything that they needed was easy to get. If we had any questions about what we needed, we'd call them and they’d be specific about what we needed. And it was a lot easier to do it like that. The application and the underwriting process took around 40 days and all in all, they were perfect the way they were. I also worked with Cynthia and she was my processor. She was very friendly to deal with and was as knowledgeable as Bo was. She made the experience easy, too. AmeriSave is the only place that I would go to and I wouldn't go anywhere else. With them, I got everything you could ask for from a lender.

If I ever needed a refi or loan again, I’d go to AmeriSave. They were great. When I filled out an application, they were the ones that got back to me the quickest and from the time I was approved to closing was seven days. It was the quickest thing ever, and it was very painless as well. The rep gave me a legit information. He was very quick about getting me things, and I got him things quick. The rates and terms were also great, especially after shopping around.

The rep from AmeriSave was good and on top of the game. I just got confused a lot of times because there were two of them talking. But they fixed it. The application process was smooth and everything was on point. They gave the guidance that I needed to get all the documents. I expected the rate to be a little bit lower because the first rate they told me was low. But it went up. They told me it was higher because of the appraisal of my house that happened. Still, AmeriSave is a good company because I recommended it to my friend. I'm still getting mail though that I need to call but I don’t know what those are. The loan originator told me not to answer those and not to call the numbers. There were three different mails. It was the same company but different numbers. So, I'm confused. She emailed her team and CC’d me but I didn’t get any feedback about it so I just let it go.

I was trying to get two houses but I never got the first house because the inspection didn’t go well. The person who assisted was fine on that one but on the house that I ended up purchasing, which was the last one, the assistant for it was just very confused and there were times that she would call me about things or ask for information that I had already submitted or I had talked to the rep about. It got to the point where I was taking her calls and they were coming on a daily basis and then other people were calling because, apparently, she was out and they were as clueless as she was. So, that part was not good. But Dan, the rep, was excellent and amazing. I'm a first-time homebuyer and didn't have much information about what to expect. He was extremely helpful, informative and approachable. I couldn't have done it without him and couldn't imagine working with anybody else. I have already started sharing his contact information.

I did a 30-year cash out refi, and I liked the mortgage originator. Three of the reps that I talked to were great, and they were all nice. The process was really good too, and it took a week to get to it. It's easy to upload the documents, and I really liked to platform. Everything was great aside from I didn't see my closing documents, and I had to pay the annual insurance upfront. I was told that that would just be taken out of my lump sum, cash out refi. More clarity would be nice. Also, I'm still trying to figure it out, but it looks like I have to pay a year’s insurance premium. But it's not a big deal.

The refi with AmeriSave took quite a while to get everything done. It started on January 15th and it just got closed about two weeks ago. I had four loan officers and three of them quit or moved on. I was happy with the first one I had but when I called back, I kept getting the switchboard when I dialed his direct number. I was told he quit. But the last one, Darla, sped things up and got it through. They took so long though to get everything done that the rates kept going up. When I started out, the rate was 3.75 and it wound up I was going to be paying 4.50.

The application is super easy. Also, everybody is very responsive. Nick, the loan officer I worked with, had a couple of times when the underwriters approved then didn't. That was the only headache, with the underwriters needing additional information that we have already sent. And they would say, "Hey, it's already sent." So, it took a bit longer because of that. But the loan officer was fantastic. The rate is a solid rate, and the terms is good, too. Keep an eye on your email because AmeriSave may need something updated. Other than that, you will be taken care of.

The lady who called me, Joanna, was great. I would recommend her to anybody. I had talked to a couple of men, and one of them was good, one of them was just trying to make a deal, and the other was a complete and utter jerk and kept lying to me. Joanna helped me figure out what was going on and work it all out. She was very honest. She said, "This is your next 30 years, so this is something we need to work out for you, how it's right for you." I explained to her what the other people have told me. She told me it was not right then explained why they said it. She told me I might still get a better deal somewhere and that's 100% to me. She didn't push me or my husband to sign the papers. She gave us time to talk it over. She said, "I'm gonna give you the options, what we can do, and you take it and decide what you want to do with it." Whereas the last guy said, "I'm not even gonna give you a loan estimate unless you 100%.

I researched three of the larger companies, like LoanDepot and Rocket Mortgage, and what really attracted me to AmeriSave was the fact that we could buy our interest rate down. That really helped us out a lot. Because with the consolidation I did, it was perfect the way they offered that to us. None of the other companies that we talked to offered us that. Tamika was absolutely fantastic as well. She was the rep I worked with, and she was responsive, knowledgeable and patient. Her communication skills were unbelievable.

The person that I worked with was easy to understand and very good at communication. I liked that AmeriSave was available at odd hours, so that helped. It was a very smooth process. I liked the system that was used in order for me to provide documentation quickly. That was helpful. That attributed to the length of time. I wish I thought about doing this sooner. But I still caught it at a decent rate.

I spoke with Samantha and she was understanding and patient. I was confused or upset a few times and she was tolerant. She was careful about explaining things in a way that made sense and I really appreciated how well she understood my concerns and responded to everything in a professional way. In addition to the good customer service, I stayed with AmeriSave because of the good rates. I was able to get some cash out for some other things. If I had a frustration, it was that they are way out east so my timeframe was so different from theirs. Sometimes, I couldn't reach people. Other than that, if there is such a thing as a good experience on a refi, this would be it.

The process took a while which was both our faults. Otherwise, it was very pleasant. Sometimes I couldn't get a call back but maybe the rep didn't get the message. I dealt with Jessica and she was very professional.

I gave William, the rep, the information off the phone and he put in the application. He took the extra time necessary to answer any questions that I had. He was very informative and responsive to any follow-up questions or information that I had requested from him. So, I was very satisfied. He had several assistants that would periodically check in with me. Everybody was very good at communicating and keeping me informed of the process. Plus, AmeriSave’s rates were competitive and they made the process fairly easy. It's never easy when you're getting a mortgage because of the information that's required but they have a portal system where I could upload documents that have been requested. Sometimes though, it took a few days before that information request would clear on the portal. If they can make that a little more prompt, that would be better.

We did a refi with some cash out and we were pleased with AmeriSave. Michael, the rep, was very knowledgeable. We were needing to have it done within three weeks and we closed the mortgage loan in 18 days. It went so smoothly. Michael was great and really earned his money on their product. We have referred people to him.

I filled out the form online and it was probably a half hour before I got a phone call. 10 days later, I had a new mortgage. The two people that I worked with helped us every step of the way. They answered every question, told me what form to fill out, what they needed and where they needed it. Two days later, the gentleman from the mortgage company or the title company showed up at our house and we signed all the paperwork. The other mortgage had been paid off as well as one of the other bills and we were all set to go. It was a very fantastic and nice experience. AmeriSave got us a better interest rate. We were able to get some equity out, so that we could do some other things around the house if we wanted to. So it was very good.

I got a loan from AmeriSave and I had lots of paperwork. They needed lots of forms. It was good that I was able to upload them rather than mail them. The application and the underwriting process took a total of about 20 hours. The rep was very responsive, thorough and wonderful. He answered all of my questions, and was a good proponent for me with the rest of the team. Overall, it was a very positive with AmeriSave.

The process with AmeriSave was a little bit easier than others that I've worked with. Also, the people I've worked with there have been helpful in getting things done. I've used them six to eight times in the past for refis and purchases and that's been my general experience so I keep coming back. Also, the rates were reasonable. It's pretty transparent and it seems reasonably competitive. The biggest wait was for the appraisal to close everything out. But the other documentation was pretty much in place within a couple of weeks. The idea of going through all the process is kind of daunting but working with AmeriSave makes it relatively painless.

The first guy who took the applications was absolutely marvelous and took time to explain things. Anything he said he was gonna do, he did right away. Everything moved along at the speed of sound. Then, it went over to the processor and he was very good too but he was held up by some things. Our house was in a trust and I had to go to the attorney and have it taken out of the trust. After the mortgage was done, we had to put it back in the trust. So there was a lot of steps we had to go through. But he would call me at 7 o'clock at night or on Sunday. The poor guy was working all the time. But he was very good trying to move things along.

The rep from Amerisave called me and I had a good experience with him. He was very easy to talk to. When I have to deal with anybody that's not in my immediate vicinity, if I can't talk to somebody, I don't want to deal with them. But he was very personable. Everything that Amerisave asked me to do was reasonable. They got back to me in a timely manner, which was a big deal for me. I shopped around for a little while, and Amerisave had a comparable rate to everything that I saw. It was a lot less than a couple of the larger banks that I had inquired about.

They did almost everything for me and it was nice. They guided me and Alex was very helpful. I was indecisive and then the day after, they got a nice interest rate and he called me about it. I locked in for the $500, which was the lowest. Also, the process was easy breezy and fast. I had a wonderful experience.

The process with AmeriSave was easier than any other lending institution I've ever worked with before. But there was one part of the process where they kept asking me for bank statements that reflected a certain amount of money that they needed to see for the loan to be processed more smoothly. What they didn't get was that we had to put earnest money down, which would have gone for the closing. That was one main thing in the process that could have been improved. It was kind of frustrating because I couldn't get them to see that the money isn't going to reflect in the account.

Amerisave was the most consistent in getting back to me with information that I was asking for. I got on the phone with one of their reps and they stayed on and walked through everything to get everything done. They were able to help me refinance to get a lower rate. I'd recommend them.

The process with AmeriSave was really good with Rob. I like the portal and everything that they have. There were some hiccups on the processing side that I think could have been avoided that I think he brought up to his team. But other than that, for the most part, it went really well. Overall, AmeriSave did a good job. They were quick and good to work with. I'd work with them again.

Amerisave was straightforward and acted like they wanted my business. The process went well. The only thing that I didn't like was the rep had some communication issues as the process went on. But they fought hard for me and it was overall a great experience. I would recommend others to consider Amerisave.

AmeriSave did a really good job on the refinancing process. I didn't have to go out and go anywhere or do anything. The biggest problem I had was with the appraisal. They got somebody to do it but something happened medically and the person ended up in the hospital. It took my mortgage to the second month because we had to wait a number of weeks. It got to the very end of the loan time before I was able to actually get it. Other than that, AmeriSave's communication was great. If I had a question, I could call and I would get an answer really quickly.

The communication with AmeriSave was good. I started the application and then they asked for some documents. I was pretty quick with the document. Every time they asked for something, I gave it to them. My loan officer was fantastic. The emails and the calls were on point. I was kept informed about what was going on. Everything went pretty well.

AmeriSave has a very fast and smooth process. Everything was good but there was one little thing. It was hard to reach the person who sent me all the requests. But after I call and then give them answers, they answer very fast. They answer all my questions.

My rep Elizabeth took a personal touch. Her willingness to have patience and how she thoroughly explained everything impressed me. I felt very comfortable working with her. I was totally satisfied with the whole process. But I got lowballed on the appraisal as it came $17,000 less than what Elizabeth and I thought it would be. There was no reason on paper objectively that my house should have been appraised lower than the other comparable houses that they used.

The process with AmeriSave took roughly 25 days. It was quick. The application was easy and the reps are good. The rate was a little high but it was because of the time of the year, so it was not bad. I’ll recommend friends and family to AmeriSave.

The loan officer stayed with us the whole way through as we were selling our house and getting ready for this house. He was not just easy to work with, but if we had a question, he answered immediately. He tried to make sure that everything worked for us and not against us as long as it was according to standards. He told us everything about the rates and terms beforehand and he got us in certain areas of loans where it will work out better. AmeriSave is an easy company to work with. They're gonna work for you.

The communication with the reps was very good especially with the loan originator, Joel. He contacted me constantly and went out of his way. He was so personable. I'm satisfied with them seeing how rates are going back up.

My loan originator from AmeriSave, Andrea, went above and beyond. There were a couple of glitches on the technical side when it came to uploading documents but she was patient and walked me through everything. She was outstanding. As far as my questions, if she didn't have the answer, she would find the answer and then get back to me promptly. Given the current circumstances of the way the rates are, I feel like I made it out very well. I especially appreciated the ability of AmeriSave to do a soft pull, so I knew what I was getting into before they did a full credit pull. I know not a lot of companies do that. I knew pretty much what I was getting into before I even signed up for anything or had my credit ran.

The application was pretty smooth and easy. Also, the reps I worked with were quick and the loan officer was always available when I needed it. I would recommend them.

Their rep called us and talked to us about everything. We used the dashboard like he told us to keep on everything and we closed within a month. Communication was great. If we had any questions, we could reach out to him at any time. He'd get back to us in a very timely manner. We got a better rate. I'm very satisfied overall.

AmeriSave had the quickest response. I liked Gary, the person that I worked with, and the overall good experience. The online application process was simple and easy. Gary walked me right through it and it was done. AmeriSave is not a bad company to go with. They're straight to the point. Everything they said was exactly what it was. There was nothing hidden.

My agent, Angel, made obtaining my mortgage as seamless as possible. I was impressed by how attentive and how quick to respond he was and how he assuaged all my concerns.

Obtaining my mortgage with AmeriSave was super easy. The whole process took 15 days and it was good with the loan officer. He answered the phone whenever I call him. I'd recommend AmeriSave. They did the best for me.

Amerisave has excellent service. Whenever I tried to get in contact with someone, I got someone to talk to and it was handled professionally. But we were unable to get the loan due to the credit not being a certain amount. I was also given mixed messages. One minute, my wife has enough credit, and the next minute, she doesn't so I just called it off.

It worked really well with AmeriSave. Everybody kept us well-informed on what was going on and the overall process was very smooth.

They were in tune with me and they kept me informed every time something changed. That was really helpful, like a guide because this is my first time ever doing something ling this. It was a real smooth process. The only thing I'm confused about is they told me my mortgage was due on June 1st. But then I made a payment and they said it wasn't due till September.

My loan officer talked me through the process. It was fairly simple. My loan officer also checked in with me every week, making sure everything was fine. I liked the rates. It was competitive with other offers.

Everybody was very helpful. We had a couple of delays on last-minute paperwork but they did a pretty good job.

Going through AmeriSave was pretty fast and easy. It was just emails, calling, and letting me know what the next step was. The only thing I struggled with was the survey of the house. Also, I wanted the lowest rate possible and zero interest rate. But I agree with it. My loan rep was good and I didn't feel like a customer. I felt like I was a friend. Give AmeriSave a try.

I enjoyed working with AmeriSave until I found out on the very last day that they messed up my paperwork. I was supposed to receive 5% seller’s assistance so now I'm suing the former owner. Other than that, they were very personable and they kept me informed on everything. If I called, they answered the phone. If I emailed them, they responded within 24 hours.

We felt confident in the information that AmeriSave was providing. They were quick to give us the numbers regarding the interest rate that we would be provided, payment amounts that it would go to, and just an overall sense that the representative knew what he was talking about. We started out talking with one guy and he was so nice. To finish out the process, it was another lady. The reps were both terrific throughout the whole process of the refinance. AmeriSave was wonderful. They answered all the questions that we had. By the end of our refinance process, we were comfortable with the decisions that we had made. We did the refinance to pay off some things that we wanted to pay off. Everything worked out perfectly. I would do AmeriSave again.

My rep was really easy to work with. I'd tell others to get in touch with him at AmeriSave.

I was looking for another company to refinance with. Jeff with AmeriSave gave me a call five minutes after I showed interest. He asked me what I was trying to do and why I wanted to refinance my home. He gave me every option that he could and explained the rates at the time. He helped me calculate the money I was trying to add to my house. My current rate was at a 4.7 and the one that he got me into was right around 3.1 so it just made sense entirely.

I liked how my loan officer Christine explained everything. The process went pretty well. They had a couple of glitches in their system and it would kick back and ask me the same questions over and over but we got through it. They had very good customer service. As with any closing, it always gets really hairy but they did very well overall.

I did a 30-year mortgage with AmeriSave. In the beginning, it was a little stressful not necessarily because of the personnel, but I was going through a separation, so I had to get documents from my ex. The process took two months. My rep was direct and she was able to answer all the questions asked. I was very comfortable with her. The rates were good based on my credit because I had gotten in some financial issues then. Overall, the process was smooth and the experince was great. I'm hoping that as my credit gets better, I probably can refinance a better rate. If that interest rate then would go up, I might just stick with what I have.

The application and underwriting process was pretty straightforward. We were looking for a quick preapproval and Pamela got me set up right away. They weren't the lowest rate originally but they were able to lock it in and it worked out. They sent what I needed and we moved on from there. Pam and Chris would check, call, text, and email and walk me through everything.

Our situation is a little bit different from the majority of people so AmeriSave had to jump through some hoops with our land contract. But from the time of our application until we closed, they kept open communication and were really honest with us. They gave us a loan originator who was going on vacation for two weeks, right before our contract was up, which had me nervous. It was a little bit stressful having somebody that they knew was going to go on vacation right around the time that we were going to be down the wire. But her colleagues filled in. They returned calls within a couple of hours and it ended up working out. We refinanced faster than some of our friends that were doing the same process and they were already in a traditional mortgage. AmeriSave did their part in making it a speedy process for us.

I went with a 15-year fixed loan program with AmeriSave. I started the process online and there was a lot of documentation involved. I worked with Bo and I felt great working with him. He’s real thorough and easy to understand.

I spoke with Jessica and she answered all my questions. She was always available. But the application and underwriting process took five months and it could have been faster. Also, the rates and terms weren’t as good as I wanted them to be.

I wanted a little bit more information as the process went along. The appraisal also took way too long and the appraiser didn't live anywhere near where I lived. I didn't know why it would take three weeks. That was frustrating. I've done properties where I have to do what an appraisal is for companies for relocations. I don't get to have three weeks. You get 48 hours to turn it around and get it out. Plus, I've shelled out 620 for the appraisal so if it didn't go through, that's a significant chunk of money. They also sent me text messages from other people saying I still needed to do this or that. It was always somebody different and there was always a different phone number. I didn't understand that. They're probably working from home but it was a little weird.

I had used AmeriSave previously to refinance our home. I reached out to them and ended up talking to one of the same agents that I worked with on my refinance. There was familiarity and they were fairly competitive on the rates and stuff. The process is always a little more than I would like but it was good. Whoever I was working with was available to explain things so it went pretty smooth. The only thing was when there was a task to be completed and I had uploaded or completed it, I got pinged by somebody I hadn't worked with. They reached out and reminded me to do something I had already done. There might be a lag in syncing of servers. But it wasn't a big deal because I knew I did it already.

They're my current lender and on the first go-around, they did a wonderful job. I decided to try again and stick with them because it's a lot easier whenever they have all my information. We got all the information and we did the process of the refi. It was simple and easy. Also, my new rate and terms are the best that you can get at the moment with the way the market is.

AmeriSave had the best rates and could get it done the quickest so I went with them. They sent me a link and I got online and filled out the application. A lady by the name of Christine was very helpful, texting back and forth and calling. I would send her a text for any questions I had and within five minutes, she'd respond. Everything's been fine.

I could do all the preliminary things like pre-approval online before I applied. I could see where I was standing because I just filled in the numbers and their system would show me what was the range of the rate that I could qualify for. It was very transparent. It was not even two weeks and we were closing because they already had my information as this is my third time with them. All three times, I was dealing with Charles directly. He's very calming, responsive and reassuring. When I have additional questions, he would be able to respond right away. This is what I liked the most. Communication is very good with them. I also like that they are more realistic and conservative. They were a lot closer to the actual appraisal.

The rep was very nice, clear and walked me through everything. I had my documents back to him in less than an hour, and we were done. That was the easiest thing I've ever done. The rate was extremely good and when my loan officer picked up, she was great. Mostly everything was done by email. There wasn't any haggling. It was not closed upon when it should have been only because I was out of town. When the guy came in, he knew his stuff. He was professional and went through everything. AmeriSave Mortgage was excellent. The first and second time I did my mortgage, I was so confused. I didn't know whether I made the worst mistake in my life. But with this, I was very clear. I knew what I was looking at. The documents that were there for me to review, I could go back over them again. There were a couple of questions I needed to ask my loan officer because my husband's salary ended up being higher than what I anticipated and he said it didn't make any difference.

If I could give my AmeriSave Loan Originator, Troy **, and Loan Processor, Kegan **, 10 STARS, I would! Overall, an uber pleasant experience working with both loan professionals. Both were responsive to issues/questions and communicative/explanatory with regard to the next steps in the process of purchasing our home, the documents required, etc. I highly recommend this dynamic duo and look forward to working with both again when we purchase our next home!

Everything went well with AmeriSave. They were very helpful. They gave me a lot of good information about a lot of things. They're really a good company to work with.

The application process with AmeriSave Mortgage was good until they started getting into the nitty-gritty and digging for all the other information. A few years back, I filed a bankruptcy with my business and they were saying that there were documents out there that had my wife's name on it that were part of the foreclosure, and it wasn't. It was a timeshare. I had to try to locate all my documents for the timeshare I got rid of to prove that she wasn't on them. That was kind of a pain in the butt. But getting the W-2s, scanning them and submitting them was easy. My rep, Laura, was good. She was on and off the phone quite a bit. If we called her and left her a voicemail, she'd get back to us.

I went for a refi and the process was very smooth. Communication was great. They did awesomely.

Communication was a little slow at first, but this was right after COVID, so I didn't expect more. The only thing I don't like is there's no way to get out of the PMI mortgage, and nobody wants to help you with that. We've tried to talk to AmeriSave about that because we have so much equity in our home, but they won't let us get out of the PMI.

The refinance part was way easier than the initial process. They were pleased with how fast they got the documents. They said I was the easiest customer they had and I said they were the easiest client that I had. The rate is really good seeing as the economy is going to crap.

Jana, the loan officer, made me feel more comfortable ‘cause I had no idea what I was doing. She explained the mortgage to me very well. She was very personable and she answered all my questions. The process was a lot easier than I thought it would be. I got a rate locked in a lot lower before it started rising.

The process was very informative. The answers were always there if we had questions and we liked working with AmeriSave. They were very efficient. We worked with Mike and he was so helpful by asking the right questions, and helping us find what would be best for us. He was very good. Any time we contacted him, he got right back to us and answered our questions. Then a very nice lady came to our house with all the paperwork and she was a notary. There were probably 100 pieces of paper that we went through with her. We signed things and it went all very smoothly. It was a very good experience. We went down several points and we're very pleased with it so far.

They are a good company. They followed through on everything they said they would do and they were timely and professional. Andrea Joy, the rep I worked with, was very personable. She answered the phone every time I called and if not, she called me back within minutes. They covered all the bases and made it as easy for me as possible to get what I needed to get done in a timely fashion. They beat competitors on the rates. I was more than pleased.

They were very helpful and they told me what I needed to do. I love that. I came back to them because of their service. But they could solidify title companies. Also, there were a lot of questions that were redundant. The process should not be a stressful one. Other than that, the process was fast. I started at the end of February and I was done by the end of March.

The reps were good and the application process was easy. The rate and terms were fine.

My experience with them was pretty smooth. The people we had working with us were straightforward. Overall, it was stress-free process. It took us a little longer because we had so many houses that went so fast. But once we got locked in on the house, it took us just about a month. My rep was very helpful and he answered any questions that we had. I could reach out to him any time of day and he would reach back out. We really appreciated that. We definitely recommend AmeriSave.

The rep was phenomenal, and the application process was easy. It took six weeks, but most of the delays were mine, getting information that I needed. I have no complaints whatsoever. The rate was the best, the follow-up and the speed in which it all closed were great, and the ease of being able to do everything on a portal was good. I would tell people to go and use AmeriSave.

Bradley ** did an amazing job for me. He works 12 hours a day, M-F. He responds to emails within minutes, and is very knowledgeable to answer questions. He'll run the numbers multiple ways to give you the best deal he can. 100% recommend.

AmeriSave Mortgage was the first people who gave me a call back. My friend told me about them and going online. So, I went online and started filling the information. Everything was easy and made sense. AmeriSave was very easy to work with. They said, “This is what we need from you guys. This is what we can do. I need this form.” The only thing that held us up in any way was just the VA part. The biggest thing was trying to get all information over in a timely manner. And I went through two agents before I finished with the last guy. So, that took a bit of time. Because I was like, “Hey, where we at?” And I didn’t get anything so I called. And they said, “Oh, that person is actually no longer here now.” So, AmeriSave had a turnaround with agents there. But the gentleman was very informative.

We had a builder loan and we were transferring over into regular conventional financing. I filled out an application online and followed the instructions. Somebody called me and we just completed everything through email. It took a while but it wasn't AmeriSave's fault. It was a problem with us. We built our own house and there were some things that had to get finished up that we were not aware of. Other than that, they're as easy to deal with as anybody else.

I worked with several people and the experience was good. AmeriSave got me the rate I wanted with the conditions I wanted. The closing costs were reasonable too. There was a bit of a snag ‘cause I had a home equity line of credit. From the beginning, I told them if it was going to be a problem, to let me know. They told me it wasn't, but it ended up getting delayed about six months because of problems due to the home equity line of credit. All of a sudden, my closing costs ended up tripling because the rate went up. But ultimately, they stood on their word and ended up giving me my original numbers so everything worked out at the end.

I was shopping around for the rates and, among three of those, AmeriSave Mortgage had the better rates. Also, they were responsive. I started online, and then they connected with me. They got some information about me, and everything was on their portal. So, it was all online later on. They can improve the transition from somebody who started my process into the lending officer. But even if the portal was not updated or if they had some transition of information, then transition from one person to another, the rep did a lot of follow-ups and they wanted the things to move faster. So, that was good. Moreover, what was impressive about them were the debt consolidation options that they provided and they helped me out in paying off some of my credit cards.

The process overall was very easy. The guy that we worked with was really helpful throughout the entire process and was really easy to work with. It was much better than the first time we got a mortgage on this particular house going to a traditional bank.

We bought a house. AmeriSave gave us the best rates and prices. The first person we worked with was awesome. But the second dude, Roberto, I'm not a fan of. Even our Realtor was having issues with him trying to get the appraisal scheduled. Every time we asked about it, they blew us off. The appraisal company was horrible and the appraisal guy went MIA for a while.

There was some problem with the appraisals. The appraisal company went with some appraisal. After that, the title company saw that appraisal two days before the closing date. But there was some other additional information in the address. And they said they wanted to add a new address. So, they said that they wanted to redo the appraisal. It could have delayed my closing. But my agent and the closing officer were good. It was a smooth transaction.

I would recommend Amerisave. Everybody I worked with was top-notch. My very first phone call had the information I needed and it kind of gave me a positive feeling the whole time. The application itself wasn't very long and the underwriting process was quick. I talked to Sean and he gave me a good indication that I would be approved from the very get-go. It motivated me to get it done quickly.

AmeriSave's rate was lowest one we got. The time frame was good. We were always kept in a loop. Everything was handled well and quickly. If we reached out to the rep, he always reached back or put us in contact with the person that we needed to be in contact with at the time. We were pleased. We're happy.

I liked the person I was working with very much. They were excellent. But the process was lengthy and a pain in the butt. At the very end, they changed the interest rate I was gonna get because there was some problem with some person who worked there. I'm not happy with them and I would never use them again because of that. You can't trust people that do that to you.

The company I work for says that our customers buy from us because of the name on the wall. And the sales guys are said, “No, you're sure wrong.” I agree. The reason that I'm glad that I went with AmeriSave had nothing to do with the name of the company as much as just the individual that I worked with. People buy from people. People buy because of the people they deal with and how they're treated, not just the name on the wall.

I had considered AmeriSave a couple of years ago and it came back to a private road issue, which I have since resolved. I looked around to a couple different mortgage companies and AmeriSave had better incentives on the loan, which worked for us. I liked the fact that they helped fill the application out because it is a pain sometimes. I work 12 hours a day and out of town so there were a couple of frustrating points where they needed something and I couldn't get to it until I got home that evening. But that was not a big deal. They were trying to go through the loan as quick as possible. I've done this probably about half a dozen or more times before, and I've never closed within 10 days. The loan administrator did a good job with it. I told him what my problem was. He came back with a solution and it worked out really well. I got a good rate, which I was happy about.

AmeriSave Mortgage locked me in right away by pushing me to pay for the appraisal. They worked on a Sunday. So, they make your process easy. I could have done better on the rate because after all, I got another mortgage company that called me and got me something better. But I couldn't do it because I just locked that process. From the beginning, the rep was on top of it. He let me know what I need to put as paper, check on his side, and he kept contacting me. It was great customer service, back and forth.

We had been in a horrible communication with another lender. Then, I contacted AmeriSave and in less than four weeks, we were done and dusted. Sydney was our loan officer and she was amazing. She gave me not only her direct email but her phone number where I can text her questions. I contacted them when I received a check for my previous lender for the taxes that were in escrow and the gal that I spoke with, Candice, answered all my questions. Everything went very quickly and smoothly.