AmeriSave Mortgage Reviews

During our loan process Amerisave has been very knowledgeable and helpful. They have been very prompt throughout the process and have kept us well informed of what stage we are at and what to expect along the way.

My loan officer as well as the assistant have been great! Amerisave had the lowest up front interest rates over the 4 lenders that I shopped.

Each step of this process has been without any "glitches" nor problems. Each of the individuals has been timely and helpful in each step of this process.

This was a delightful purchase. My banker and Processor, Brian & Eric made sure I was informed during the whole process. I would highly recommend this company and will do business again!!!

Working with AmeriSave Mortgage on a refinance from a 30-year to 15-year loan. The process has been very smooth so far.and both the loan originator (Matt **) and loan processor (Glen **) have been very knowledgeable about the process and responded to questions and inquiries in a timely manner. Very competitive rates to others and far better customer service than my current lender. Would definitely recommend!

Candace ** and Bryan ** made this process very easy always returning calls ASAP. I would highly recommend Amerisave.. Thank you Amerisave..

I worked with a few lenders before reaching out to Amerisave - I am so glad I reached out! I finished the online application process and immediately received a call to discuss my application. Everything has been explained thoroughly, the process is moving quickly, and my contact is incredibly responsive! Very happy with Amerisave!

After researching several lending agencies, I selected Amerisave based on the number of outstanding reviews it received from previous customers. True to its reputation, Amerisave responded quickly and professionally to my inquiry. Evan ** the customer representative walked me through the entire process and always followed up my questions through emails, phone call, or both. He gave me various finance options, including the pros and cons associated with each. Definitely recommend this lender!

I felt no pressure, gave me numbers straight away; didn't string the client along. Started working right away; kept up with me... calls, emails. Attitude... comfortable, personal as if it were their own loan... priceless!!

Everyone I dealt with was great. I don't like doing things online, but it was a snap and they destroy all personal documents after the closing for privacy! I can close at my kitchen table and their closing costs were less than having a local attorney do it. They email or return calls very promptly and made my entire loan process go smoothly and gave me confidence. Great job by Amerisave!!!

My experience with Amerisave was excellent. They answered every question I had and promptly returned my phone calls. The online program was easy to navigate through. My loan officers Ann and Brad guided me through each step of the way, which was great because I am not good at working on computers. I would recommend Amerisave Mortgage to my family and friends.

Great company. Fast process, very knowledgeable, communication was prompt.

A very professional service, knowledgeable, fast, experience showed. Would definitely recommend to others!!!

Everyone I've worked with has been extremely friendly, knowledgeable, and helpful!

Help me get all I needed. Worked with me to get this done on time.

Highly professional, responsive, personnel attentive. Make the whole process very easy. Highly recommend Amerisave. Kristina and Ann have answered all my questions immediately and returned telephone calls right away. Helped guide me through the online process of completing all the necessary paperwork that is required. Could not do it without them.

The 3 individuals I worked with at AmeriSave were all awesome, quick to respond to questions and available to explain the details of the process. The website is easy to use and clear for uploading required docs and checking status of the loan process. We closed about 6 weeks after application. No bumps.

Overall, good service.

Great Communication and Document uploads are Easy.

Amerisave helped us through the whole loan process and explained every step! Loan pre-approval was fast and easy, working online through their website was a breeze! They answered all our questions in a timely manner and worked with our agent to get everything in on time. I would use them again!!

I have been working with Amerisave to refinance my home. The rates are great and the service I have received has been more than wonderful. Both people I have been in communication with are extremely helpful and respond very quickly. Also, I love the ability to upload all necessary forms online. Makes the process easy and helps keep everything organized.

Enjoyed working with your staff. Very professional.

Great value and service.

I have been extremely satisfied with my experience with Amerisave. They have been very quick to respond to questions via email & phone. The online loan registration account you set up is invaluable in viewing and uploading documents that are needed. They were very quick to schedule the appraisal and so far everything has gone along nicely, and I look forward to concluding my transaction shortly.

The service received from Amerisave has been excellent. They have been quick to respond to any of my questions, they are professional and courteous in all aspects to date. They have moved my loan through at what I consider a fast rate ensuring that all the I's are dotted and the T's are crossed. I would highly recommend their service.

Everyone on the team was professional. Shari, loan originator stuck with us for the whole process and kept us updated throughout the process. This was a fairly complex jumbo purchase. I would highly recommend to everyone for purchase and refi.

Amerisave and Kristina worked very hard to help use refinance our current home. We had some issues with our appraisal coming in lower than anticipated and Amerisave still honored the terms of our agreement from the start. This was something that I was concerned about with going with a internet company but after our loan was completed, everything was done very well. I would use this company again.

I really like dealing with AmeriSave so far. My contact Mercel ** is a calm, kind, forthcoming and open communicator and very knowledgeable! He helped me to better understand the correlation between interest rate, term, amortization and lending fees. Up-front disclosure that puts you at ease and helps you make an informed choice! AmeriSave's application portal is the best I have seen, since I started shopping around with several lenders. It shows you at a glance all the different lending scenarios available, down to closing costs etc. Very good, so far!

We were hesitant to use an online loan company, but Amerisave was professional. They made the process as simple as could be expected and their staff was great. We highly recommend dealing with them!

I refinanced an investment property with Amerisave and the requirements were more extensive than a typical refinance. The loan processor and loan originator were extremely knowledgeable and provided consistent communication throughout the process. I would recommend this company to anyone interested in refinancing.

Could not be happier with the entire process. Sonja ** did a great job guiding us through the process. She managed any issues proactively and professionally. Great experience from beginning to end.

The process with Amerisave is quick and easy. Being able to complete the entire process online is convenient, we were able to complete and review documents online at our convenience, without having to worry about keeping appointments or taking time off from work.

My experience has been great! AmeriSave has a really remarkable system for handling mortgages. The website is straightforward with all their current rates and different types and terms of mortgages. The quotes are based on just six simple bits of information: loan amount, property value, your state, your county, type of loan, credit score. Seconds later, you have all the information, rates, APR, points, lender fees, and closing costs. Push the Apply Now button and in minutes you will have an email from YOUR loan originator, with your personalized quote and their direct phone number, which they actually answer. Mathew ** has been outstanding!

Amerisave has been a very pleasant and stress-free experience. The originator and assistant have been extremely knowledgeable and informative. I would definitely recommend them to anyone.

When we decide it was time to refinance, we decided to use one of the online loan services where "banks come crawling to you". In addition, we checked into our current mortgage holder and my credit union. Being a retired engineer, I like to make decisions based on data. When all was said and done, the data showed that Amerisave was the best choice for us, so we started the application process. We were pleasantly surprised to find that Amerisave not only provided us with the best "numbers", but their process and customer service are top notch as well.

Daphne ** and Ben ** were very responsive and helpful through the entire process. I will definitely come back to Amerisave and specifically Ben and Daphne, when I need home financing. They both should be role models in your organization as they made the process very easy.

My experience with Amerisave has been top notch. The loan officer and processor were both knowledgeable and efficient in handling my loan. The process was very fluid and moved along swiftly. I would highly recommend Amerisave!

I have purchased as well as refinanced homes a number of times through the years and have always dreaded the entire process. So, when I finally made the decision to refinance my current home, I was NOT looking forward to it! After some extensive research and a multitude of calls, I chose Amerisave Mortgage and have no regrets!

Our refinance loan went as smooth as I could have hoped for. The loan officers were always there to answer questions and guide us through. Easy Peasy. Thank you Amerisave.

Amerisave has been quick, knowledgeable and good customer service in a process that can be stressful and overwhelming. They keep me updated at the minimum every other day but most days it's once or twice a day. Aaron and April are great representatives of the company.

Update: Good news is that I got my closing date scheduled prior to rate lock expiration. Upgraded review, as a result, but still holding out on the final review until everything with refi is closed and finalized.

The people at Amerisave are easy to work with and very helpful.

I found AmeriSave's website to be very transparent as to the rates and fees associated with the refinance of my home loan. The loan officer I worked with was very professional and helpful in the process, and responded to emails and phone calls promptly. I was able to easily compare rates, and decide comfortably and knowledgeably on the best refinance loan option through Amerisave. Their website also was very simple to navigate, and I was able to easily see the items required for submission for the loan processing. I would highly recommend AmeriSave to others for a refinance or new home loan.

Steve and Chris were awesome. They helped me with a difficult loan that I am sure was very tedious and time-consuming. I am now saving over $500 a month with this refi and I could not be happier with the service they provided. It was so easy to sign documents and just upload them back. It was amazing.

I am disappointed with the time it is taking to process the refinance. I send documents and then the company asks for them again. I am 8 days away from having my interest rate lock expire and am told that I probably won't close until the end of the month.

Thought I had everything, good credit, cash on hand, good income. I was told I could close in less than 6 week. Never happened. I was left standing out in the cold. Seriously lucky that I had a backup because their option to me was to get a hotel room until the loan could be approved.

We are currently refinancing with Amerisave. I have been very pleased so far with how it is going. We started the process on 10/22/15 and we are almost to the closing. They have very good and knowledgeable agents. Thanks Amerisave. We are saving a lot of money to refinance from a 7.25% loan to a 4.25% loan. Thanks to Robbie ** and Christopher **.

We never thought anyone would be willing to help us buy our first home, but the person we worked with has. My husband and I looked a year or so ago and it didn't go well. When we finally decided to try again my mother recommended you guys and I'm so glad she did. Everyone I talked to was extremely helpful.

I am extremely pleased with the customer service I have received with Amerisave. The loan agents are very helpful and have kept me up to date on the progress of my refinance application. The loan document web portal is very easy to use and makes uploading required information a snap.

Refinanced our home. Fabulous experience. Website was great, kept us fairly up-to-date on the process. Very professional and courteous staff.

We opted to use Amerisave because of the VA loan experience, but we feel as if our file has been a constant issue since day one! Nobody answers the phone, emails go unanswered and it's a pass-the-buck system. No matter what happens days go by and frustrations build on our part. We were charged twice for the appraisal which took weeks to take place.

The whole process is fast and prompt; easy to use and follow. The online uploading of documents is very convenient. Overall, working with Amerisave is a great experience. All the agents are very helpful in walking us thru the process from applying for the loan to closing.

Randy and Dave are great. Very helpful and quick to respond. Talk like I'm normal and not using the real estate lingo that no one understands. Very professional. Knows their jobs very well and doesn't treat you different if your score is not perfect.

I decided to work with AmeriSave because their rate was the best and their costs for closing were also the best. I was happy to work with them for that reason but have been even more impressed with their customer service. My loan originator, Brad, was very friendly and helpful when starting the loan process. He answered all of the questions I had at the start of the process. My loan officer, Joe, was just as helpful. His responses to my emails are almost immediate which is great for making sure the loan moves forward in a timely manner. Overall, I have been very impressed with AmeriSave.

Our experience with Amerisave has been excellent. Thomas ** and Nona ** have been not only helpful but accessible! Their attitudes were unfailingly positive and polite. Even our most frustrating moments with the process were eased by their knowledge and their abilities to share that knowledge with us. We discovered we were not as computer literate as we thought. Thomas and Nona guided us through our challenges. We always felt that we were valued customers.

AmeriSave Mortgage Corporation is a well run organization that takes some of the hassle out of the process of financing/refinancing a mortgage. I like their system of having the ability to securely pass documents back and forth with ease. I recommend company for your mortgage financing needs.

I like Amerisave and refinanced with them many times because you can look up on their chart to see their current interest rate corresponding with the amount and how long you want to pay. You can choose your closing cost and interest cost. Even though sometimes having interest being really low can be great, high closing cost can cause you to have higher payments causing you to take a longer time period than you might want or if you refinance often for other large purchases, large closing cost is not always to your advantage. No other banks ever give you that option. They are also great answering when you need help.

Great rates. Low closing costs. Status available online so you know exactly where you are. Personnel is very knowledgeable, courteous and quick to reply to inquiries.

Great experience with this lender! Friendly and professional. They were always quick with responses to my questions and concerns. I would recommend them in a heartbeat. Everything went smoothly. Not only did they respond to email, they called on the phone to keep me up to date.

I received a call from Mike ** after requesting an online refi review. Originally I was going to stick with my current mortgage co, however after speaking with Mike ** I felt that his refi package was better. What a mistake I made!! Initially he was contacting me via phone and email up to the point of underwriting. Communication ended abruptly on 11/13 after he contacted me via email indicating my debt to income ratio was too high. Keep in mind all documents were discussed and all finances and debts were disclosed up front. They even changed my mortage clause for my homeowners insurance to Amerisave. The loan processor David is the only one that will respond and he has forwarded my request for a response to Mike ** so he stated. My file is still showing active on line without any additional information.

My experience with Amerisave was horrible from beginning until the end. I will preface this by saying that this Refi should have been a slam dunk. We have excellent FICO scores, hardly any debt, never been late on any payments, plenty of equity in the house and the appraisal came in above our guesstimate. Easy, right? Not with AmeriSave. I will give them that they were originally very quick to respond and to start the process. We were given a list of documents required and uploaded those on day one via their online system that lets you check the progress update. That's when the fun started.

This has been a great experience so far. Adam ** and Deneen ** are two of the most knowledgeable persons in their areas of specialty that I have dealt with.

Dealing with Amerisave has been everything you would want in a refinance process. Quick moving and questions answered in timely manner. That is why I've used them twice now and will again if the need arises in the future. Friendly and helpful people make the process go smooth.

Working with AmeriSave has been great! The representatives are professional and personable, even though prospective borrowers might make it difficult to remain so. The process seems to be very fast and smooth. The response time is also very good.

I was pleased with how responsive the agents were to questions I had. If one agent wasn't available, they passed it on to another and my question was answered immediately. They made the process very easy. I was out of town for a week and they faxed documents to my hotel to keep the process going.

My experience is sounding like many other I have read on this lender. I will update my review as appropriate. The good and the bad. A couple of weeks ago a Loan Originator at AmeriSave named Kelly ** called me on a refi request I put through LendingTree. Initially she seemed very knowledgeable and helpful. She was downright charming. She quoted me a loan rate and we began starting a loan application over the phone. During the process she suggested we inflate the home value before the appraiser came out. She was very responsive to my calls and emails. The appraiser, whom they selected, low balled the heck of the appraisal. The loan was not dead..

AmeriSave has been extremely professional and helpful throughout the loan process. This is my first time dealing with refinancing my home, and the original purchase was all a blur. They have answered all the questions I've had and made sure I was making the right choices, and they've been completely unbiased. They also provided me with the best rates compared to the other 3 lenders that made me offers, and they've stuck closer than anyone to the rates and offers they gave me.

Purchasing a Home - The site was very easy to use and following along with the information provided. Would recommend to others.

We decided to use an online lender since we were new to the area and hadn't established a banking relationship yet. We were very pleased with the knowledgeable lenders and the great customer service. We got a great rate, a loan that we wanted and are very happy with the loan process.

Amerisave agents were the best to work with. They always were very responsive and helpful. The rates and programs were the best among all the other companies we compare. I have recommend them to a friend already.

Loan officer was very professional and knowledgeable. He always kept me well-informed and responded quickly to my questions and concerns.

Janet ** and Mike ** were great to work with and extremely quick with responses. Janet went the extra mile to make my refinance as easy as possible and she would be the first person I contact should I ever need mortgage assistance in the future!

I am very pleased with the service. The loan originator has been extremely helpful, detailed, and answered every question that I have. When the processor received the documents, there were no delays. I'm very pleased with the service.

JR and Ben have been efficient and quick to answer any of my questions promptly. So far my experience has been nothing short of top notch.

Brad at AmeriSave has been absolutely wonderful to work with. He has been extremely patient with all my questions and changes. I would definitely recommend AmeriSave to friends and family in the future.

My Amerisave guy was great at giving me options for my goals. He also was very patient and helped me understand the differences with each of these options. Was quick to reply and was the best I have every experienced in home mortgages or refi's.

The application process is simple and very easy to follow. It does require that you are able to scan the necessary documents and/or have the documents on file. Total time required for me to scan and enter the necessary documents was less than 2 hours.

Great experience!!! Representative was responsive, professional, and patient. Questions promptly addressed. Status screen kept me informed of process. Many options presented. Got 3 quotes... Amerisave beat them all!!!

I have a 782 credit score, had $50,000 in equity on my home and shouldn't have been a problem to refinance. They are continuing to use Bait & Switch tactics. They advertise a low interest rate and low closing costs to "bait" you in and then have your appraisal come in very low (just above the amount you want to finance). Then say they can still finance you but you have to pay a higher interest rate and higher closing costs.

We are having a good experience. We love the personal attention and the quick responses on anything we need.

Amerisave not has extremely transparent and competitive rates, but it also has a very straightforward application process.

I was extremely pleased with the process of my refinance with Amerisave. They really seem to have a very good system in place.

We have been working with Marcel ** and Sharon **, processor. We greatly appreciate your professionalism in handling our mortgage.

I've been working with Stephen ** out of Roswell, GA and I can't say enough good things about him. He's been able to answer all of my questions quickly and efficiently and helped me immensely through this whole process. I would recommend AmeriSave to anyone looking to buy a home for the first time. Overall, it's been a great experience!

It has been a smooth process. Our questions are answered quickly. Amerisave does require a lot of paperwork to prove the same thing.

Michael **, the Loan Originator NMLS ID #** and Cicely **, the Loan Processor have both been extremely helpful, responsive, and professional. It has been a pleasure working with this company. Bravo for a great team effort.

I'm a first time home buyer and was nervous about the process of buying a home. But Amerisave was wonderful. I was kept informed the whole time. They were very professional and helpful with every step. I highly recommend Amerisave. They did everything they promised and was great to work with.

This was a great experience. Marcel has been so helpful and professional. Thanks!!!

Very pleasant experience.

Great support to comprehend savings during process. Agent was very good to show savings on Good Faith Estimates compared to other lenders.

My experience with AmeriSave Mortgage has been great. Loan Officer Cindy ** has been very helpful in helping me refinance my home. Thanks, CINDY!!

Amerisave Mortgage is very courteous and professional to work with. They are there for you every step of the way. I would highly recommend them to anyone looking to refinance their mortgage or any other large home financing they may need and get a great rate to boot!

Very disappointing experience! Paid and lost $400 for a totally botched appraisal that resulted in endless and fruitless e-mails with the appraiser and Amerisave. Also lost the opportunity to refinance at a lower rate and received no satisfaction or apology from AmeriSave. Further, did not feel AmeriSave was my advocate with the appraiser and the experience was a total waste of time and energy for 2 months. Personally, I would not consider Amerisave again.

The uploading of all the necessary forms worked like a charm. Unfortunately, it changed just as soon as the people got involved. They are located in North Carolina, and evidently also in Atlanta. The problem started with Yolanda in Atlanta. I had a payoff from my current lender. According to her, that payoff was incorrect. She claimed that my bank listed the wrong payoff amount. That in fact, it was almost $2400 higher than the payoff I had received in the mail! It took most of 2 days sending emails and calling before I got Heather (a branch manager in North Carolina) involved. I thought things were going to get better, but I was wrong. After the second attempt to sign, I have canceled with these folks. I don't know if they hire incredibly stupid people, or if they are liars and cheats, but in either case, would you want to do business with either one?

Very accommodating and knowledgeable. Easy to work with.

Was very pleased with this company. Always returned my calls. Was there to answer all my questions and always helped me to get everything I needed to speed up the process. Would refer them to my family and anyone else.

My husband died from Cancer in July. I decided to refinance & it has been a great experience with them. My neighbor recommended them to me & I'm so glad she did. I will have my payment cut in half. Tarnaisa ** is Processor and I have had a wonderful experience with her. It is a lot of paperwork for me since my husband died but it's worth it to get my mortgage cut in half.

Cheapest and fast for mortgage. 3rd time refi with them.

Richard was so helpful. Trying to refinance online is not as easy for some of us but he helped me understand how to complete everything that was needed. Thanks again Richard.

AmeriSave has been extremely helpful and provided us with outstanding service. This is our first home purchase and we couldn't have done it without AmeriSave!

Fantastic customer service. The staff was readily available to help us through the process, answered all questions, provided us with our options and honestly cared for us a clients.

When I first called AmeriSave's Sean, he was patient and responsive. He asked me to write an excellent review with ConsumerAffairs which I complied. He told me to pay for the appraisal of $475 and it would be deducted back later from the AmeriSave's credit for me. He assured me that everything looked good and he would lock the interest rate. He referred me to the Loan Officer who was extremely busy to return phone calls. I complied with all his requests; it took hours and hours of unlimited requests of paper work.

We are very pleased with our loan officer Jamie **. He is very prompt and knowledgeable - answering all of our questions in a prompt and professional manner.

Their customer service is excellent. They listened to what you are looking for, give you options and recommendations but at the end you are the one who choose the loan, not like others that want to sell you what they want. They are very reachable anytime. So far they have been very honest, nothing behind the door as people said. Very happy I choose them.

My experience with Amerisave has been an absolute joy. Both my Loan Officer and Processor have been proficient and professional on every way. I have already recommended them to friends, as well as my real estate agent, who plans on using you.

Decided to refinance my existing mortgage with AmeriSave because of their advertised lower rates as well as pay off credit cards. I began the process. Everything went well except for appraisal. Seems their appraiser came up with $174,000 on 9/16/2015. Seems odd since the same house was appraised two weeks earlier by an independent appraiser for $193,000. How could a house lose $19,000 of value in two weeks. Company is only looking to get appraisal fees and nothing more. This is a bad company to deal with and everyone should stay away from them. I have already made complaints to the necessary agencies. If anyone is interested in starting a class action lawsuit, let me know. Beware of this company. Thanks.

Our initial phone call with Marcel at Amerisave was just moments after doing an online inquiry. From that moment and during all of the conversations he was timely and professional. I would recommend him and the company to anyone that is seeking to secure a home loan.

I decided to refinance my home mortgage on 7/7/15, which would've lowered my interest rate from 4.875% to 4.25% and I would've saved $200 on my monthly mortgage payments. I made the loan request through Discover Home Loans, which sold their home financing business to Amerisave. Originally Discover Home Loans instructed me sign all the necessary documents. After a couple of weeks, Discover Home Loans told me not to pay the August 1 mortgage payment to my current mortgage lender because my loan request was going to close within 30 days. On 8/11/15, I was contacted by Amerisave to notify me that my account had been transferred from Discover Home Loans to Amerisave. The original loan processor from Discover Home Loans was transferred to Amerisave and was still covering my loan request at Amerisave.

Amerisave has been wonderful to work with on my first home loan. They keep me informed and up to date on a daily basis. They inform you immediately when a document is needed, so you can get it back to them and not slow up the process. We have been working with Mike and Karen and they are both wonderful. Thank you Amerisave. You have made it so much easier than I expected!

Loan officer very helpful in helping me choose the loan that benefited me. He explained the process, the fees and closing costs so I will not have any surprises. Uploading the documents was very easy online, their entire website is very user-friendly and every step of the loan is itemized on the webpage. The loan officer emails every step of the process when they happen and keeps you informed when things have been reviewed. I would highly recommend this company for all of your loan needs.

I am so glad with the outcome of this process; it took a little longer than I expected but it was all worth it. Loan Originator Stanley ** is the best!

This is our 2nd refinance with Amerisave and we really enjoy the rich online status and data available. Customer service is excellent, and even when our 2nd refinance hit a minor snag, they graciously extended rates and kept the application alive throughout.

Friendly help and guide you easily thru the steps to apply for your loan. Would highly recommend Amerisave for a refinance.

Nice Job. Hoaran and Gordan were both very thorough and professional.

Amerisave provides the approximate number even before you start the approval process and they do not exceed that approximation. Excellent customer service. Kristian ** (Loan Originator) and Tiffaney ** (Loan Processor) were so polite and responsive. They are knowledgeable and able to answer all my questions. They prepared me for the next steps so that we can save time and not miss the closing date. Amerisave even gave me credit for the appraisal fee which I had to pay to another lender before moving to Amerisave.

I really like the fact that when I call David ** answers my call. And if I do get voicemail, he calls back within the hour, (even on weekends!). He takes the time to explain everything and answers all my questions, no matter how long it takes.

Very easy to deal with. Everything is done online. No annoying phone calls. Straightforward and contact is timely. You can see the status of your application, and know if there are any outstanding items you need to deal with. Upload what they need and you're good.

I just wanted to take a few moments to acknowledge the kind of support I received from Amerisave Team. Process was very smooth and he answered all my questions and explained everything so well. I would like to thank him for going the extra mile and he is a great example of excellent customer service! He worked very hard and went above and beyond to get things done right. I also wanted to let you know how helpful your other team was to get my loan closed on time. I don't want to leave anyone out, so please pass along my gratitude and thanks to fellow staff to let them know my continued appreciation for all that they do for Amerisave Mortgage Corporation.

Service is next to none.

This is a great lender that provided excellent customer service.

I highly recommend Amerisave for your next mortgage. Everyone that I had contact with from my very first call was extremely knowledgeable, friendly and helpful. The web system they have in place not only simplifies the process, but it allows you to follow the status of your loan. Very impressed, would definitely recommend.

Aaron was a very responsive and knowledgeable loan originator. He understood my refinancing needs and his assistance helped me to choose the best possible refinancing options.

Sharon ** is outstanding. Great customer service.

Through this whole process everyone has been very helpful and I got constant updates from each person every step of the way.

By now my refinancing for my property has taken nearly nine (9) months and I am finally at a point where I feel like I needed to share my experience. I am refinancing a property that is currently financed by Amerisave. The amount of paperwork continuously requested and re-requested by my group of processors is mind boggling. I have the impression they don't really read the attached documents but rather send emails requesting yet another signed statement "assuring", "proving", "verifying", "stating" and so on... If the rates offered were not better than the competition I would never do business with this company again. That said I am also a sane person realizing that this is a long-term commitment and however incompetent these guys are at some point they will get it right :-)

Loan originator and processor were very helpful during the process.

It was great experience starting from customer service to loan process. It was easy, of course a lot of documentation but have excellent customer service to help you through this. And the system (software) that Amerisave is so customer friendly.

Both the loan officer and loan processor were exceptional with processing and closing of our mortgage application. The transition from Discover Home Loans to Amerisave was seamless based our team's level of communication and status updates. The customer portal was also a plus. Kept us up to date on the progress and items that were necessary for approval and closing.

Received conditional approval in 6 days! Transparent process.

My experience so far has been great. Shawanda ** and Mike ** are fast, efficient, and friendly. I hope I get an underwriter soon.

Amerisave handled my refi with speed and diligence. My loan officer is a great asset to the company and I had full confidence that he worked to get me the best refi possible! I highly recommend using Amerisave for any new mortgage or refi.

My loan originated, Matthew ** was excellent to work with. He helped me get through the process as quickly and easy as possible.

So far into the refi process it has been very smooth, very user-friendly site, quick replies, emails, and phone calls from representative. I am very happy so far.

Agent was very nice & professional about her job. She answered all my questions & her quick response to get email were a great plus!

It was so easily to deal with them. Every time I had a question, they answer my e-mails very quickly. They guide me to the whole process in a very easy way. There is no frustration of any kind. Thanks AmeriSave.

Shawanda ** and Steven ** from Amerisave have provided exceptional service!!! They have made my 1st Home Buying experience as smooth as can be. I would recommend Amerisave to everyone I know. They have been super efficient and have always responded immediately when I had any questions.

Kristina ** is the best loan officer I have ever worked with. She returned our calls and emails promptly, answered all our questions and kept us informed with emails and phone calls. I would recommend Amerisave and Kristina to anyone needing a home loan.

Very responsive; straightforward process; great rates.

Our Amerisave loans officer was very helpful in getting the loan process going and through the necessary steps. So far we are very happy with all that has been done. Looking forward to a successful completion to our new mortgage. Thank you everyone.

So far very happy with service. I am updated daily of the progress.

Tawanna ** and Sharon ** from Amerisave have been so great to work with. As loan refinancing is quite a big process and they have been there every time I needed an explanation or help with anything. Thank you so much. It was a wonderful experience.

Amerisave makes the customer experience simple. From the easy loan application process to the web based method for uploading all the necessary documentation. It has been a great experience and Drew ** was always available at moments notice to help.

My rep was very friendly and answered any questions I had in a prompt manner. The online portal is very convenient.

I appreciated the quickness to answer any questions that we had along the way. The entire process went very well.

My experience refinancing with Amerisave has been excellent. My loan officer is extremely responsive, the interest rate lock and loan approval processes are clearly explained upfront, and the online portal makes it easy to upload documents and review the status of my loan.

My experience with Sean ** of AmeriSave was outstanding. Sean was tenacious in getting the loan completed. We had difficulty in making the loan fit into the required guidelines (made for the "typical" loan,) but Sean stayed the course to complete the loan satisfactorily. Sean knows his business, is a true professional and will "get the job done."

With any home purchase the stress level is high. We were lucky enough to get Nikki as our processor which helped lower our stress level. She worked with us to get all the required documents correctly uploaded and helped us when we made a mistake. I would call and email her daily and in some cases hourly and she always responded. There was one time she responded to an email at 11:30 PM on a Friday night. If that's not customer service at the highest level I don't know what is. It is true that your company is only as good as your employees and Nikki makes Amerisave shine above all the rest.

Last year I financed my home with Amerisave -- no problems, smooth and easy. This year they did everything possible to delay their decision and in spite of an excellent credit report and having a substantial amount in savings, they denied my application. They stalled their decision and requested same documents over and over again. It took so long that they needed to appraise the house 2 times because the original appraisal had expired -- 3 months.

Very happy so far with the ease of the process and especially with the straight forward direction by the LO. I look forward to closing and moving forward.

Working on a home purchase with Amerisave is very easy and user-friendly. The online component of looking at interest rates and closing cost is like none other. Highly recommend looking into a home purchase or refinance transaction with Amerisave Mortgage Corp!