21st Mortgage Corporation Reviews

I was perfectly happy with the lending process through 21st Mortgage. The application was easy and John told me that I was one of the fastest closings he ever had. From the time I first talked to him to close it didn't take three weeks. I was very well pleased with my interaction with John. He was very personable and helpful. And when I had a question, he answered it. I've got my mobile home for a couple of weeks now and I love it.

My experience with 21st Mortgage wasn’t good in the beginning but it ended well. The paperwork wasn’t coming at one time. It was a piece here, a piece there. And then, there was a total lack of communication between the loan officer and myself. The person I was buying my house from would call him, but we would never get phone calls back. So, I just ended up going to somebody else at 21st. I don’t know if I was communicating with somebody above him or what, but the loan officer started returning phone calls, and he started emailing, and then the ball started rolling. So, for 21st, communication should be a top priority.

We live in a development park that has mobile homes, and the guy that owns the park, Gary, had a list of mortgage companies for us to look at. 21st Mortgage was the first one that was on the list, and I told my daughter, “Try the first one and let’s see where it goes.” And that was what we did. Gary gave us the name of the company and the phone number, and we called it. It was hectic in the beginning, but within a couple of days, things all worked out and it was fine.

We appreciate that documents were prepared promptly. Unfortunately, it took over a week after we signed documents for us to get the keys to our new home. We also weren't informed of how much money we needed to bring to the signing.

The application and underwriting process took a little while, about a month, because we were out of state and went back and forth with emails with the lender and the realtor. But their process was easy. They kept in touch and kept us up to date. Everything was good. I went with them because of what they offered for mobile home loans.

Well....overall I guess I'd give a 3 out of 5. I felt left out of the loop of what was going on with the loan throughout the process. I felt like I had to call a lot (almost every couple days) to get an update. We had a few issues that came up (since it was a lot of back and forth between me, the processors and then me reporting back to my realtor. Which started to get frustrating because I was starting to become a middle person....which was not fun at all).

21st Mortgage provided exceptional customer service. Very professional and easy to work with. Drew ** went above and beyond for us and we were able to close a few days early. I would highly recommend 21st Mortgage to anyone making a home purchase.

21st Mortgage Corporation finance single wide trailers which I was told would be very hard to find. So, I went with them but getting a loan from them was a long process. It took months. August 15th was the official closing, but it only went into our name a couple weeks ago. There were uncompleted stuff. I don’t know what it was or who was at fault. I’m just happy it was resolved. They told us in the beginning it would take two months. For a regular house, it’s usually a month, so the two months certainly seems like a long time. But then, when it started taking more than two months, I threatened to either pay cash and not get a loan or go somewhere else. But when I put the pressure on the underwriter, he didn’t let me down. He went ahead and closed.

21st Mortgage was really horrible. They didn’t give me information that I desperately needed. When I first talked to the mortgage person, who’s very nice, I mentioned that I was closing on my house on such date and that we were planning on closing down here on this other date, and that I'd be traveling down there. They said okay but then there was no closing on that date. It ended up closing six weeks later than when I had mentioned. At no point in time did they tell me that the closing date wasn’t gonna work.

We went through with the people that bought off my existing loan. I kinda let my wife deal with all the steps to get a mortgage through 21st while I was signing the paper. Everything went smoothly and really nicely. But it took a while to get all the paperwork because of how busy we were. It wasn't anything on 21st Mortgage. It was just us dragging our feet about things. Other than that, it was fine. They pretty much squared everything right away with me right off the bat with all the paperwork. So far, it's been pretty good.

21st Mortgage was responsive, helpful and straightforward. Their mortgage process was relatively easy. There was a checklist that we followed and whenever we submitted something it was checked off and emailed back to us. However, towards the end, there were a lot of tiny details that we needed, like wet signatures on this compared to digital signatures. We had to scramble at the last minute to get it done. It would be nice if they were a little more specific.

I was going through a divorce and I needed a place of my own. My ex wife wanted me to rent an apartment while she kept the house but I didn't agree. So, I stumbled upon an alternative and that was a modular home. It's a double-wide type home, which is like a house. It’s on a slab and it’s got a driveway, a two-and-half garage, three bedrooms, two bath, and the whole bit. As far as my research went, there were not many lenders that lend for this type of house with a low rental. So, my realtor gave me a couple of options and I ended up doing an application online with 21st Mortgage.

I had 21st from the beginning and I did a refinance. Everyone I spoke with and emailed back and forth were very helpful, and they're great people. The process is very self-explanatory but sometimes the stuff can get a little confusing. When the lady who helped me first sent me the package, I wasn't really sure what to do so I called her. She sent me out a checklist of everything that I had to have to start the process and then it took about 3 of 4 weeks to get everything done.

I was a first-time homebuyer and when I was looking for a mortgage company, the realtor for trailers recommended 21st Mortgage. Their loan process was pretty easy and straightforward. I just filled out an application and we sent some verification of employments. The whole process took about a month, which was mostly because there was a delay in the verification of my employment, My last company shut down the same week that I was trying to get the employment paperwork. Other than that, the loan officer I worked with was great. She was very helpful and really pointed me in the right direction to get everything done correctly. I was extremely comfortable going through the process with her.

My sister was using 21st Mortgage Corporation when she was making payments and when I took over the payments, getting things switched over was easy. If I had something I needed to know about, I got the answers I needed and once all the paperwork was done, everything went smoothly.

I lost a personal business a couple of years ago and lost everything. Since then, my credit has been awful but 21st Mortgage was willing to work with me and help me get qualified for a loan. The process was easier than when we bought a house years ago. It took about a month and overall, it was fairly simple. It just needed the regular things- verification of work history and pay stubs. The person I worked with would send me an email that said, "I need this." Once I got whatever it was, I'd shoot it off to him. I felt just fine working with 21st Mortgage and there was nothing that would prevent me from using them in the future.

We got a regular mortgage on a mobile home and the application was smooth and easy. It took a little while, but I had never bought a home before and from what I understand, it doesn’t happen overnight. Everything was fine, and the person I worked with was very polite and informative. She was very personable, helpful and she called back whenever I had a question for her.

21st Mortgage's application process was really easy and simple. I liked that I received a quick response. They gave me my pre-approval not too late after I filled in the application. The application and underwriting process took about a week. By working with them, I got a new house. Go with 21st Mortgage.

Great lender to get Financing on a Manufactured homes. I would give this place a call or apply online. Dealer code 888-1 to get different financing options. The great thing is they are willing to work with you.

Obtaining a mortgage through 21st Mortgage was very good and fast. The application process was easy. Everything was self-explanatory. The rep was fabulous as well. He was on top of his stuff and he knew everything that he was talking about. I felt very comfortable working with him. Also, every time we had a question, we could leave a voicemail and the reps would get right back to us. They were very good. I never had a problem.

21st Mortgage was an option at the community where I was looking at a particular home in. But in the process of obtaining the mortgage, there was so much confusion with the sellers that I think they played a part in the lagging and the difficulty with the mortgage company as well. 21st Mortgage would have done a better job if it hadn't been for the community and their incompetence. Other than that, Judy and Janet were wonderful people to deal with. They tried their best and they were very patient with me when I lost my patience with everybody. Whenever there were concerns, I was able to call either of them, and they did well, to the best of their ability answering the questions that I had. And if they couldn't, they were good at finding them out.

21st Mortgage's process was long and took a couple of months. We talked to Kayla and it was touch and go trying to get ahold of her the way we wanted. She told me what I wanted to know though. And we're pleased with the rate and terms we received.

21st Mortgage was the first one that I went through because they do mobile homes. Their service was good but obtaining the mortgage took a while. It was because of something on 21st's end and a little bit of the previous owner’s loaner that wouldn’t give us the title. Other than that, the rep who assisted me, Tyler, responded to my emails within a day. It was easier to talk to him though, but he was always pretty busy. And when there were certain things I needed and I was trying to call him, I never got him the first call. Then sometimes, he wouldn’t call me back, he would just email me back.

I was buying a house and the people that owned the house gave me a paper with 21st Mortgage on it and a couple of other mortgages. I decided to try 21st and everything worked out. They sent us some paperwork and stuff and I filled it out. Chris from 21st was nice and a wonderful person to work with. We had a few issues and a few bumps in the road with the people that was selling me the house. They couldn't get the title straightened out. I applied with 21st on July the 4th and everything finally closed here on the middle of October. It would've went a little quicker if the owners had the proper paperwork.

I was referred to 21st Mortgage by a lender who was unable to help me. The process with 21st Mortgage was a lot of back-and-forth phone calls, trying to figure where I needed to get and how to get it to them, and lots of emails of “Try sending that again.” So, it was a process, for sure. And my Realtor, as well as the title company, ended up also telling me that there was a lot of paperwork they had never seen any other lender need. But I didn’t care what hoops I had to jump through.

I got a regular loan for 49,000 from 21st Mortgage Corporation. The application process was easy and the loan officer communicated very well. I had a good experience.

We obtained mortgage with 21st for our second home for a trailer. Their loan application process was completely fine. We submitted all the information, however we went back and forth with Joy, our loan officer. It was the guy that we bought the trailer through that dealt with Joy all the time. The guy was very familiar with the mortgage process, so everything went very smoothly. The communication between all of us was fine. They were quick and efficient. The lag was more on our end but everything went well. We have settled very fast and they told me on the 17th that the payments went through.

I applied for a loan from 21st Mortgage Corporation when I purchased a new home. The loan process took longer than what we expected, but it was all right. They said that we could close by the 20th and we closed on the 27th. There was a lot of miscommunication. We turned in the paperwork and the loan officer said the paperwork needed to be notarized. There were four sheets that they didn't tell us needed to be notarized. So, they had to resend them, we got them notarized and sent them back. It was hard to get an answer from the loan officer and from what I heard, he is a seasoned processor and those were just lucky mistakes. I wish there'd be more communication. Other than that, everything was good and all the information he gave us was good. It was pleasant experience. It just took too long.

We were tired of renting so we got a mortgage loan from 21st Mortgage. They were easier to work with. They were friendlier, more open and they responded well to our questions in a short time. They where very thorough with explaining what we needed to get together and the information they wanted. We got the information together and they responded very quickly. Since our credit was good, we were able to get all the paperwork together that they requested of us. We turned that in and everything went very smoothly. The whole process took a week or two. Jonathan, the loan officer, was excellent. My wife, who did most of the paperwork, was extremely impressed with him. It was an excellent experience.

I had a terrible experience from the start. My loan officer was extremely hard to reach and my closing date was continually pushed back. When I was able to reach the loan officer I was treated as if I was inconveniencing her. Once my loan did close the first payment was due 25 days after. It took longer for the loan to close then it did for my first payment. The due date fell 3 days prior to my pay date and I immediately started receiving calls and emails stating I was late when I was still within the grace period.

I had gone through another mortgage broker and was denied through them. And they had suggested 21st Mortgage as an alternate mortgage company. I got a fixed-rate mortgage from 21st. I applied online then a few days later, they said I was approved. The application process was fairly simple and it took six weeks. They had been giving me a checklist of the materials I needed. At which time, once I provided those, we went on to the next step where they had included an appraisal. When it appraised out at a greater amount other than what they were selling it for, the mortgage was good to go. They required some information from the seller. Once all the information was taken care of, they sent out the check to the seller. From then on, it was all good. I got the key and I started living in the house that I probably otherwise would not have gotten. 21st was very easy to deal with.

We talked to 21st Mortgage Corporation and they were nice. So, we liked dealing with them. The loan was for a first-time buy but it took a while to get everything involved because of the lawyers. It took about two months. We had to go through a property lawyer, someone that was certified in dealing with the property. They had to clear everything including titles and we had to do the downpayment. I'm not blaming the lawyers. 21st Mortgage should have their own lawyers because they had to go outside and get another one that was certified in deeds. If they had their own, everything would be done right there in-house and they could've been right on top of it.

The finance company and I put together a packet of all the information, and then 21st Mortgage gave us a checklist and we kept doing that. They could've been more detailed on their checklist. We went back and forth over two months because they kept wanting another thing. Some of that stuff could've been there and we would've figured it out sooner. Other than that, it went relatively smoothly. We worked with a go-between person. We would send him all the paperwork, and then it was somebody else that was making the decisions. It was clear communication when talking to them.

I chose 21st because of the way they attended to me. The rep answered my questions a lot and everything was fine. I recommend it to everybody because I like the way they do it.

I was looking for a manufactured home and 21st Mortgage was recommended to me. The application and underwriting process took a week and it was a little stressful getting the income, verification and all the documents but the application process was very organized and clear. I like it. Also, I was a little impressed with the rep because she sent me emails reminding me what was left.

We were buying a new home, and we financed originally through 21st with the home that we have now. We wen with them again and obtaining the mortgage was easy but we had to take into consideration my schedule because I work on the road as a traveling superintendent. I’m only home every other weekend and for us to be able to work this stuff out and work it out over the phone, the rep had to go through a lot of extra effort. I’m not always home to sign papers and I adjusted, and he worked extra hard in order to take care of it. 21st Mortgage did a great job for me.

The community where I came in to look at the house that I wanted to purchase recommended me to 21st Mortgage and the process of obtaining the mortgage took a long time. It was a little bit over a month but the rep was very helpful and any time I had a question, he would have an answer. I tried my best to provide everything that he needed for the application so, he was always responsive when I asked for something. The interest was kind of high for me which could be because of my interest rate but I got my coupons cheap for making my payments. I wanna set up automatic transfer, so I like how 2-10 has that. I had the option to do it like that, but I didn't have my account number and my information they needed but I do now. I don't have to keep mailing them something and I'm happy for that.

We moved to Florida and we looked into a mortgage to buy a property. We went through several providers, and I liked what 21st Mortgage had to offer and they streamlined the most. The whole process altogether took about three weeks at the most and it met our expectations. It was pretty quick. We interacted with the rep through email and there might've been a few phone calls with my wife. At first, we were not comfortable working with the rep but we did a background check and did some checking through the Better Business Bureau.

My loan officer Drew ** was an excellent person to work with. He was on top of every situation and made it work for us. I just wish the loan approval was a little faster although there were extenuating circumstances.

This originator truly made it happen. His constant availability and quick response to every part of my refinance loan process along with any questions or issues made for exceptional service. He truly made my first experience with 21st Mortgage a wonderful one.

Very good experience working with Loan Officer, Ken **. Ken is very professional and knowledgeable. He is quick to reply to my email and questions. I would recommend 21st Mortgage to my family and friends. Thanks for financing my purchase of the mobile home. I appreciate it very much.

I refinanced my home. It was a pleasant, easy experience. I really, really appreciated being able to screenshot documents and send them. I also screwed up some of the documents at signing and they re-overnighted them. It was a terrific experience!

When I was purchasing a home, I called around and I could not find any other place that would give me a loan for a mobile home then my Realtor suggested 21st Mortgage. Applying was was easy and Ryan answered any question I ever had.

I was trying to find an actual lender that does manufactured homes, and 21st Mortgage seemed to be the main one that I kept coming across. The loan originator, Jonathan, was pretty good. He was pretty quick with responses. There were little hang-ups here and there, but everything got resolved pretty good. I was trying to gather all the paperwork and trying to cross all the dots. That took a little bit longer than I expected, but it was the amount of information that 21st required. It took about a week altogether, and kinda stretched out over a month or two. I got ahold of Jonathan pretty quickly, and he called me back after I sent him an email because I needed some confirmation. And it's a lot easier to get full info over the phone rather than trying to do everything through email.

I did a loan with 21st Mortgage for a mobile home after being referred by the realtor that I'm using. She was really happy to work with them and said that they are one of the best. The original application that I did online was quick. They contacted me in less than 24 hours. Getting all the paperwork together for closing escrow was a bit of a nightmare though. I was surprised because I bought two other regular kind of motor houses, and it didn't take anywhere near as much paperwork. So, my escrow was super late closing. We got bumped back three times, but eventually, it worked out.

I’m a first-time homebuyer and 21st Mortgage was the first one I was told about. It’s for a manufactured home and the whole process took a month. The rep was good and she got back to me as soon as I needed something or I had a question.

I would like to thank the gentlemen, that I have been in contact with, for the past two years. I cosigned for a loan, on a mobile home, a few years ago, and the owner just walked out, and left me with all the payments. I immediately contacted 21st. Mortgage corp., and was helped by four amazing men, throughout the years. They were all extremely professional, kind, and knowledgeable. I would like to thank them, from the bottom of my heart, for working with me, through this confusing process. If I ever purchase a mobile home, the only company I would call, is 21st. Mortgage Corp. The names of the gentlemen are:

We were looking for a place in Tennessee, applied for mortgage through 21st, and the online application was very easy and fast. It was a first time home buyers' loan and everything got finalized in a month. It was great working with my loan officer whom I was very comfortable with throughout the process. He stayed right on it and was friendly and excellent. If we had any question, he would find the answer, and then call us back within 24 hours. It's been an excellent experience.

My loan officer at 21st Mortgage was real professional and on top of the game. We worked real good together. I got him the things he needed, and he got me what I needed. Everything went smoothly.

I took a new job in Montana and I didn't wanna sell my house in Texas. It was just gonna be me moving and I only needed a small place to stay, and I did not want to do apartment-living. Apparently, regular banks don’t provide mortgage financing for manufactured homes, so I applied with 21st Mortgage because the previous owner had financed through them. Ryan gave me a quick answer and helped guide me through. I had to send in my paperwork and everything went through relatively easy. It wasn’t overly burdensome any more than any other process to apply for a mortgage like that would be, and it was pretty straightforward.

We were trying to move out and the people that owned the house before said that they had 21st Mortgage and they had no issues with them. We tried them. But I didn’t really like their application process. I didn’t like what they called the dry close. There was no official close date that we or the other people were aware of. They just told us that we were ready to move in. But people were still living in the house. Despite that, I was supposed to start paying on the house.

The experience with 21st Mortgage went very good and it was my first time buying a home. I needed something to settle down here where I’m at. Kelly, the rep, was very nice. She updated me with everything that I needed to upload and all of my documents that needed to be sent for her to approve. The whole process didn’t take more than a couple of weeks. It was fast and everything was smooth. I’d recommend 21st Mortgage easily to a friend.

This company has the worst customer service ever! I have never been spoken to so rudely and asked such inappropriate questions in my life! I own several houses, this is the only one financed through 21st mortgage and after dealing with the complete and utter unprofessional verbal attacks from these people I finally decided to sell the house so I didn't have to deal with them any longer. When I called to get the payoff amount - they asked me where I was getting the money from! What?!?! I told the young lady my finances were none of her business... She said "actually yes it is" and wouldn't give me the payoff amount until I gave her some explanation of where I was getting the funds to pay off the house.

We were getting a trailer and went with 21st Mortgage for the mortgage. We did the process all over the phone and internet could be a bit taxing, but it all went pretty smooth. Our loan officer was Taylor and he was good. Doing the process over the phone was a pain, but all we could do was give him the info, and then the underwriters told him what he needed. During the application process, I had a little issue with insurance and we had to bounce back and forth. But we were trying to do it quickly because the family was moving out real quick. But overall, it went pretty good. It all worked out.

21st Mortgage is the only one in the U.S. that can mortgage a mobile home. I got a second mortgage and the process was all good. It took a couple of weeks and they did everything pretty well. We kicked it off with the rep Joe from the beginning. He's got very good people skills. Overall it was a very enjoyable experience. There was no problem getting any questions answered, and it was a friendly atmosphere.

I've used 21st Mortgage in the past, and I am using them again for buying a new home. The process of obtaining the mortgage has been fine so far. They are very helpful and they have tremendous customer service. Every doubt that I had got answered. I dealt with Justin and it is very easy to get ahold of him. Whenever I talk to him, he’s very oriented and knowledgeable on what has to be done and who we have to contact to be able to get things done quickly. 21st Mortgage is very supportive and they are very eager through all the ins and out of the mortgage business.

I bought a manufactured home, and 21st Mortgage finance those kinds of things, so I went with them. The process was easy because it was all online. The application was fast because I never actually talked to anyone. I was hesitant to put all my information online, but that didn't seem like a problem. Within an hour of doing the online thing, I got an email back saying I was approved. I was surprised that they were prompt. After I got the initial approval, I thought I would have to wait. But almost every day, there was an email stating what they did, or what they got, or some aspect had been approved. And it wasn’t email labor-intensive. It was concise and easy. Then at my convenience, I would answer the email with whatever information they needed. It was very easy.

I refinanced with 21st Mortgage and the process was fast, easy and it was not a hassle. I did the whole paperwork on the email and the approval was on the same day. I had to send pictures of the home and proof of the land, and that took longer but the process was done in a few weeks. Plus, the rep was nice and cooperative. I would recommend 21st Mortgage. They helped me out with the payment date that I wanted and they also tried helping me out as far as not having to pay the 10% although it is what it is and I had to pay that.

I looked into a mortgage to purchase a home and went with 21st Mortgage since we were buying a manufactured home. The process was really easy and it didn’t take long at all. The rep was very good and helpful. Everything was great.

We wanted to get out of paying rent, and I wanted to stop giving away money and then get something that would belong to me after. So, getting a mortgage was our best option and 21st Mortgage was recommended by the person who sold us this house. It was a privately-owned house and he said that he went through them. The application process was quick and easy but then, we had all our documents in hand. It took less than a month. The rep was amazing and helped us out a lot. He answered right away any question we had and he was within a phone call away. Everything was easier than we thought and we had no problems with any of it. We had a lot of people talking to us about their mortgage experience and all that stuff. We were a little bit scared of going in because it was a new experience and it was a new process for us, but 21st Mortgage made it very simple and easy for us.

We got a manufactured home loan and compared to other lending providers, 21st Mortgage was mostly available. It was also recommended. The application process took about 25 days, which was a timely manner for us. However, we had to wait almost a week for the person to get her money before we could move in. But when things are sent out, like through FedEx, it seems to be done that day, not the next day. It was a good experience overall and we enjoyed it.

I was moving to a new area, and researched online to get mortgage, then applied with 21st. My loan officer was awesome and did a phenomenal job. The first week or so was pretty tough just trying to get a hold of him, but once I did, I found emailing him was better. It's just that, the underwriter's response on what needs to be turned in and approved was slower. I found that I would send something in on Monday, and I wouldn't hear anything back until Friday. Their response time may be faster on others depending on what it was. The process took about a month, and I wish they would expedite that. In my situation, I moved to my parents' house and was living with them for a month before I got into the house. And so, I felt the process was too long. I wish it was simpler, but I understand why it has to be so complicated, ever since the market went under. Other than that, everything was good.

I’m very satisfied with 21st Mortgage and their loan process. This is my second application with them and I was approved. The application was easy and took around 10 minutes to do. The complete process took around 20 days, and Taylor helped me with everything. We communicate by email. He’s a great salesman. I would recommend 21st Mortgage.

21st Mortgage was recommended by the park, and when I applied for mortgage, the approval was quick. From beginning to end, the process took less than two months. The only challenge we had was that we had to move closing back for appraisal and through everything. And then, the loan officer went on vacation. We were stuck for an extra week. Still, I would recommend 21st Mortgage. They were good on documents on the front end, and my loan officer was great and always responded.

We were buying a land and there is a mobile home on it and so, I googled the best lenders for mobile homes. I applied for a conventional loan with 21st Mortgage and the process went great, until we got to closing, where it was a little difficult. There was a lot of miscommunication. We were actually done ahead of time, but we were not able to sign on the day that we were supposed to because the title company couldn't get a hold of anybody in the closing department. It delayed our moving in and getting our keys a day. Other than that, we had a good experience.

I bought a house and got my mortgage through 21st because they're easier to work with. They answered my questions a lot easier than other places could. I went for the first time home buyer loan and went through the necessary steps to get pre-approved, like providing my bank statements. I had questions, mostly with respect to the packet they sent me to get my loan, and our rep answered those pretty fast. Then once I got that pre-approval, it was smooth sailing until we bought the house. The entire process with 21st was done in a timely manner and took about a month or five weeks at the most.

21st Mortgage made buying our house easy and painless. Once all our paperwork was submitted there were no hidden loopholes. There were no underwriter issues. Everything was as it should be. Thank you 21st. I would recommend 21st to all my family and friends because not all lending facilities work with a manufactured home.

We are in the process of purchasing a manufactured home in Casa Grande, AZ. We currently live in Tucson, AZ. Our home in Tucson is up for sale. We needed to obtain a loan for the home in Casa Grande until such time as our home in Tucson is sold. We had the most AMAZING AGENT, KELLIE **! Kellie is intelligent, professional, and helped me keep my sanity during this stressful time. It was a true pleasure working with Kellie and 21st Mortgage. Everything was clearly explained to us and Kellie was great at follow up. We will recommend 21st Mortgage as often as possible. It is so refreshing to work with a company that actually cares about their customer and their work product.

21st Mortgage was really good and met all my needs. I wanted to do some home improvement and they're the only people that I could find that will do a mobile home loan. I applied for the conventional loan, then they checked everything out and I provided what they asked. The process took longer than it should have been, though, taking about three months. I worked with Jonathan, who was very prompt at returning my messages and following up on any question that I asked him.

We wanted to buy a house and got our mortgage through 21st Mortgage. My realtor did everything for me, and it was done in a very short time. It took less than a month. I just hope they don’t sell my mortgage right off the bat. The last mortgage I had got sold about eight times.

21st Mortgage was great and Kellie, our loan officer, was fantastic. We're moving into another home and got our mortgage through them since a lot of bigger banks don't deal with mobile homes. Also, we were kind of downsizing and 21st do deals on those. Obtaining the mortgage was very easy. We did the application and after a few hours, Kellie called. It was a few hours after we put in the application and it went really quickly. The application and underwriting process took one month and a week.

I was purchasing a home and being in the military I was originally gonna use the VA loan. But with the way the VA home loan works, I couldn’t buy a manufactured home. So I had to go through a different lending company, and 21st was recommended to me by the park. The application process was fairly easy, and although we had some hiccups they were solved very easily. A lot of it was clerical stuff and we just had to get some stuff done. Once I got under contract the process really didn’t take that long - I closed in around 35 days. Ken was a great guy and very professional. He got back to us as fast as possible. He did a fantastic job. Overall, I had a good experience with 21st.

When I was trying to purchase a trailer, I had a hard time finding a mortgage company that would lend money for it. I was then recommended to 21st by someone I knew that had gone through them. The company is not around where I am so there was a lot of back and forth through email. We’ve never bought a house so I wasn't really sure what was happening with it, but they were helpful in letting me know what I needed. And I appreciated that it was organized.

I was buying a house and used 21st for the mortgage since they were the first ones to contact me back. The other companies were mostly delayed. The application process was pretty good. The only concern I had was that they knew that I was still in my bankruptcy when we were looking into the first house we wanted to buy. We went through the whole process but when we were at the end getting ready to close, they all of a sudden told me that they needed a letter from a judge saying that it was okay. It takes a couple of months to get that type of letter. We had to lose our agreement with the house we really wanted because I wasn’t out of bankruptcy yet. We had to pause and wait a couple of months so my bankruptcy would be gone in order to go for another house.

I was looking for somebody that would make my mortgage process the easiest, and I was recommended by a third party to try 21st Mortgage. I'm a first-time homebuyer and 21st made the loan process easy. They kept me updated on emails. With the first guy, though, it seemed like some stuff were left out and he wasn’t as proactive in helping us immediately. Another employee then came in and she saved the day, so that was good. They did the wrong loan initially, so they had to run my credit again and ended up getting the right loan processed. We got reasonable terms and things ended up working out.

I was really happy with 21st Mortgage. I worked with them on a manufactured home that I was buying, and it was a great process. The realtor that I was talking with preferred them over others because they're easier to work with. Their application process was easy, and Ryan was really good. He walked me through it and he kept me updated via phone. He was quick, too.

21st Mortgage was among the only ones that do loans for a modular home, and so I went with them when I was looking to buy a home. I filled out an application and they sent me a packet of information that I needed to send back. Once everything was approved, they sent the closing documents, and I filled mine, sent it out and the old owner filled out his. We mailed everything back, and he got the check, and I got the house. It all went pretty well. It would have been nice to see somebody face-to-face, though. But the person I worked with, Brian, was very quick. I am a first-time homebuyer and he answered all my questions and made me feel good about the whole thing. I was driving two hours back and forth to work, found this place and Brian just made it better.

I’m a first time home buyer and the home I’m buying is a manufactured home. There’s only a limited number of mortgage companies that will provide mortgages for manufactured homes. 21st Mortgage was recommended to me and the process of getting a mortgage from them was pretty straightforward. I submitted an application with the appropriate paperwork and they got back to me within a day and a half to say the mortgage was approved. It was seamless. When I had some other questions, I was able to call and got directed to the right department. I got prompt responses and everyone was helpful. So far, so good. I've been pleased with them and hopefully, they don't give me any reason to think otherwise. I would recommend 21st Mortgage.

We were shopping around for different mortgages and it came up on Google that 21st Mortgage was rated number one in mobile homes. I really like how easy the application was, especially when you were able to do the calculator first. I appreciated that. Also, our rep was great. I emailed her constantly and she always responded back. If I don't understand and I need clarification on just a little bit, she always clarified it, even if it was small. And I think the whole process went the best way it could. My husband was the person on the loan but he works a lot so I was working on it on his behalf. We never would have been able to get it because he only has one day-off during the week, but I really appreciated that they allowed me to communicate for him. And it worked out well that way.

I was looking for a new house and, in the beginning, I was super-nervous and I knew getting a mortgage was gonna be long and drawn-out. But it really wasn’t bad at all. The entire process with 21st Mortgage took around three weeks. And part of that was because the first house I was looking into got sold. So, we kinda had to start over.

We were buying a new home and the owner of the home went through 21st Mortgage and suggested it. The application process was a nightmare. There was so much paperwork and so many different things that were needed, and something wasn’t right or this T wasn’t crossed. The application and underwriting process took a month to be completed. Joy, the rep who helped me, was awesome and if she was busy, then another person was able to answer my questions. All the people at 21st Mortgage that I dealt with were kind, very helpful and apologetic that they needed this or that or this wasn’t right. They should be given a raise, an extra break and a bonus because they put up with a lot from some people and probably me too.

I was just looking through some places and 21st Mortgage came to me as a recommendation. I got a fixed mortgage for 23 years and the application process was good but there was a two-week wait for the death certificate from the previous owner of the home. 21st should have already looked into the whole title and they should have known that they were gonna need that. Nevertheless, the rep called and emailed me every time there was an update or approval.

I was very pleased with the help that I received from 21st Mortgage in getting my home loan for my manufacture house. The Loan Representative's name is Wes **. He was in charge of my file. He and his assistant named Elizabeth ** reached out to me via U.S. Mail, email, and I spoke to both of them on the phone. I have no complaints at all. I am very thankful to the company 21st Mortgage, Mr. **, and Mrs. **.

I was selling my home and looking to downsize into a small, mobile home. I started applying for a mortgage from 21st Mortgage Corp in April and we wrapped it up about a month ago. The loan process was ridiculous but the people were great. The rep was understanding and patient.

I wanted to buy a home. I got a first time home buyers loan from 21st Mortgage. The process was too long. But at the end of the day, I had a smile on my face. The application process was really quick. When I sent an email, Adam was quick to answer me and give me as many details as possible. They were doing a great job. The only thing was when I had been approved, they told me to reapply again. So, it took three months before to take the loan. So, I reapplied again, that’s why the process took too many days. I also have a little concern about the monthly payment. Instead of being a check, why can’t we be doing the paying online? Because instead of paying the mortgage on the 1st, it would come on the 5th, so, five business days before to take the money out of my account. So, I prefer to do online.

I bought a double wide, and the real estate company gave me a list of people I could use for the mortgage. 21st Mortgage was on the list, so I decided to use them. Adam was very responsive, courteous and professional. He gave me my timelines and everything I was supposed to do, and told me my consequences if I didn’t. Things went well, but I wish they used a digital signing capability instead of FedEx. I’m used to buying a house, and in the real estate world, that's what they use. You only do the back and forth through email, which is a lot quicker and easier. But with 21st, everything I had to do was through FedEx. I was in New Hampshire on vacation, so the closest FedEx was an hour away, and we had to do that twice. Also, I was shocked at the interest rate they charge, but I’m usually buying a house, not a trailer.

We had our sights set on a mobile home that was not on a foundation so, we went through a few lenders before we landed on either 21st or Vanderbilt. 21st was gonna offer us way more, so we ended up going with them. The application process was well-laid out and very clear. I didn’t have any questions that I was concerned about and it was a very easy process altogether for being a first-time home purchase.

We worked with Chris **. Chris was below average to work with. He was difficult to reach with the time difference, he did not communicate with us on a regular basis. Closing was a week late. We were very unhappy as Chris did nothing to acknowledge our concerns or urgency during the process. He made everything difficult as he refused to work with the title company and the seller's agent. When I tried to address the communication issue with Chris his response, "Well it is all in the paperwork I sent you." Again making it difficult to move things along. Chris ordered the appraisal late which delayed closing. I would not work with 21st Mortgage again based on the lack of professionalism, inconvenience and common courtesy. Very disappointing.

Drew was quick and accurate, his responses were always complete and prompt. Even when he went on vacation he made sure there was someone who could answer any questions and solve our problems. Great company! I’m glad I got the recommendation.

21st Mortgage (Mr. Ryan ** my mortgage rep in particular) showed a definite concern for us as we worked our way through the process. He kept us informed of all details, and never failed to return phone calls and deliver information in a courteous and professional manner. If someone is seeking help obtaining mortgage information for a mobile/manufactured home ask to speak to Ryan at 21st Mortgage.

We were looking to buy a home and the people that lived here at the house we bought referred us to 21st Mortgage. 21st sent me a list of stuff they would need, information like our wages. We went back and forth until they got all the information. Then, we had to pay some stuff, like an appraisal done. The entire thing took a little over 45 days and it worked out all right. It didn't go too far over with the time that we wanted. We got delayed a week and all that because my people were on vacation and there was only one person that would do their jobs while they were gone. We had to wait for them to come back. That was the only thing that was frustrating. Other than that, it turned out alright.

Applying for a mortgage with 21st was smooth and easy and it took only a couple of minutes. However, the whole process of getting the lenders and just the finalization part of it took a while. Also, there should be more communication between the lender and the borrower. The lender whom I was dealing with contacted me but then left quite a few messages without returned phone calls and we were trying to play phone tag quite a bit. Also, 21st's rep didn't step hard enough and some of the stuff for the closing took a little longer. Still, at the very end, 21st was able to add the closing cost to the mortgage.

I spoke to a CSR before I applied. Tyler ** denied me based solely on my credit score. I ask what about never being late on my current mortgage or credit cards and all the reasons you're stating for the denial which aren't even accurate? Didn't matter. Tyler states "that is all just credit jargon. We only look at your credit score and yours didn't meet our criteria". Ok. So what if I put more down and the website says there is NO minimum credit score? Tyler states it still won't matter.

I was buying a used home and the advertising of 21st Mortgage stood out. Also, my family had two different homes financed through them, so I went with 21st and the application and underwriting process took less than 30 days. The reps did an excellent job. They were quick to respond and easy to get a hold of. That was the biggest thing and that’s what I would have had trouble with, but they did good all around and they explained all the steps.

I didn’t know where to go for a mobile home and 21st Mortgage was who my realtor recommended. The application process was fairly simple. Most of it was online which was nice. I knew the result within a day or 2. It was like super, super fast turnaround time. After it was approved, they were following up and I told them what the circumstances were. They didn’t contact me again so I contacted them which was fine 'cause at the same time, I didn’t want them to be sending an email every day. Once I got a response to them, they handled it good.

I'm very satisfied with my experience with 21st Mortgage. 21st was a referral by a friend of mine and I used them on my purchase of a mobile home. And it was a painless experience. There was just one thing, they requested employment information from the company that I worked for, and they sent a form with very specific questions about how much I make per year and if they expect to keep me for a long term. Those are some of the questions that are not required by law to be answered. Other than that, everything was good. They sent me the letter that my employer needed to complete, and they told me we were not gonna answer all of it, then told me which ones they would need. After that, the response from my employer was accepted, and everything went so well and fast.

One of my friends told me about 21st Mortgage and our experience with them has been good. We like pretty much everything. They did a good job.

We bought a new home. We got a mortgage with 21st Mortgage because we heard that they were a good company to work with. Everything was good with our experience with them. The process was wonderful and the rep was very responsive and very nice. Any questions that I had, he’d go through it with me. It was not a problem getting a hold of them too. If he was on the other line, he called back right away, or they'd put me with somebody else.

Everything was fine with 21st Mortgage. The house originally belonged to my grandma and she’s with 21st Mortgage so we just switched the names. The process was fairly easy. We started sometime in April and we finished sometime in May. I just gathered all the information that the rep needed, sent it to him through email back-and-forth and he got it all taken care of. He was able to answer questions within 1 or 2 days.

I was buying a pre-existing home and 21st Mortgage Corporation was recommended by the homeowner who I was purchasing the home from. The process to obtain the mortgage was decent, but the whole process was about six months or so. I was impressed with the loan officer's friendliness though. And my questions and concerns were addressed well.

I was introduced to 21st Mortgage by someone and I talked to one of their representatives. They were very informative and they did a really good job. I talked to them over the phone and I had to get some information together. They emailed some stuff and mailed some stuff too. Everything went well. The process took about a week or two because I had to get documents. Some of the time was my time. It was a very easy process. Rounding up stuff was the hardest part. I had a good experience with the loan rep too. He kept in contact with me and he was always available whenever I had questions. They were prompt returning calls and emails. I was very pleased with 21st Mortgage and I would recommend the company to someone else.

There are not many financial institutions that do loans for mobile homes and 21st Mortgage was the only one that I came across. From beginning to end, the process took me six weeks. A bank never questioned me or even ordered me how to do my financial life and 21st Mortgage was trying to do that. I understand it’s a different market and a different city but the way that the loan was managed was different with what I knew. I got a little impatient, but the rep who assisted me during the process kept calm. He explained how things were done, the process and some of the steps. He was patient with me.

I had been in a lease-purchase deal for a mobile home with somebody and when it was time for my purchase, I talked to someone in a bank. They didn't do loans for mobile homes and they referred me to 21st Mortgage. I took a conventional loan and it went well. They were very helpful and patient with me. The application process was self-explanatory and for what I didn't know, I called them and they helped me with it.

21st Mortgage was with the trailer I wanted, and my experience with them was good. The down payment and paperwork went fine. The application and underwriting process took a month and was not difficult at all. The loan officer gave me everything that I asked for and needed. He also got back with me on the same day.

Throughout the process of paperwork that needs to be done when purchasing a home, 21st Mortgage Corporation's, Matthew ** couldn't have kept us more up to date during the entire process. We were very happy with each notification email from him. He worked very close with my real estate agent and myself. Thank you 21st Mortgage Corporation for having a great team to help people like me that have gone through a lot, and can rise above and purchase a home for myself and my adult son who lives with learning disabilities. We received the keys a little over a week ago and are very happy.

Great service. Very thorough. This was my first mortgage and Ken made it all go very smoothly. I chose 21st Mortgage after doing research and discovering that they have an A+ rating with the Better Business Bureau. Cannot wait to move into my new house.

My brother told me about 21st Mortgage. I probably wouldn’t go with them because it’s a 24-year mortgage and it’s gonna end up being $66,000 for a $22,000 loan, but they were about the only people that would finance me that low of a loan. The application process was good and it went smoothly. There were a couple of things like proving the things that they needed from me. There were also a couple of emails and phone calls. I worked with one guy and he was nice. He was helpful. He answered me whenever I would reach out to him. The whole thing could’ve been done in two weeks but it took three. They probably waited on me longer than it took them to do anything. The process was pretty simple.

21st Mortgage was a pleasure to work with in taking care of my mortgage. My case worker Tyler answered any and all of my questions and updated me every time a document was added or amended. He was very patient and kind. Everything went super smooth and now we are in our beautiful home.

My sister has a mortgage through 21st Mortgage. I went with them as well and I had some troubles in the beginning, but we ended up getting everything figured out. Matthew was extremely patient with us. He was extremely great. I enjoyed working with him. He was thorough with any questions I ever had. It was a pretty easy process. The whole loan was a couple of months. We started in February, and then closed recently. It took a while, but it was majority my fault because me and the seller both work offshore.

I was buying a mobile home and the problem was finding a mortgage company that would loan as little as I needed. I was referred to 21st Mortgage by another company that didn’t lend as little as I needed so I called 21st and asked them what the minimum was. They said it was smaller than what I needed so I applied online and got approved pretty much that day.

I would like to take this time to write an honest review of my experience with 21st Mortgage up until now. I have been working with Mr. Drew ** from my very first phone call into this company. He is a true delight to talk to on the phone and is very kind, respectful and provides extraordinary customer service. Drew has been there for us every step of the way and has always made sure we understood what was needed. He has answered our countless phone calls/questions and emails and we knew were were in excellent hands with Mr. **. I wish that I could rate my experience more than 5 stars because I am 100 % satisfied with how things have gone. My family and I now own our first home and we look forward to making memories in it for years to come! Thank you Drew for everything!!

I was paying a mortgage for somebody else and I decided to take over. The mortgage was under 21st Mortgage so I decided just leave it the way it is, but just transfer it under my name. This is the first time I'm doing this and the application process was pretty smooth, and everything is good.

I wasn't sure how it was going to work working with a lender that we did not see, but it worked out great. They listened to what we had to say and it was a pleasure working with them. John the loan officer was helpful. The approval and loan funding was very quick.

We started the 1st of March and closed on it the last Monday in May. I applied online with 21st Mortgage and got a pending approval with them 48 to 72 hours. It wasn't a whole lot. We started to submit paperwork and Joy was absolutely phenomenal. She answered every one of my questions. If she didn't know the answer, she found out the answer. She was right on top of everything. It was a very pleasant experience. When she was on vacation, Nikki didn't drop a beat. It just went on through. Even when I had a question why my closing cost went up a few hundred dollars, she went line by line and went back to the home people. It was smooth sailing. I would recommend 21st Mortgage for anybody.

I am going to say that Nicki went way above with helping me with my mortgage process through 21st Mortgage. She awesome throughout the process. She was Very Professional and responded to any questions that I had for her right away. I definitely would recommend 21st Mortgage to any of my friends.

All lenders should always disclose and communicate by providing documents to support their terms throughout the loan process and must be agreed by borrower before submitting closing documentation to escrow. Must always communicate with every details. Must always help their clients provide what is requested from lender. Loan officiator must at least introduce themselves verbally or contact clients at least once via phone and make themselves accessible to contact by phone. Lender must disclose upfront origination fee early in the phase of loan process before near closing date or day of. Origination fee is way too high. The origination percentage fee is structured with minimal options by taking advantage of borrowers. Lender did not offer borrower to buy points to lower apr rate.

We can't thank 21st Mortgage and especially Nicki **, our Mortgage Loan Originator, enough for making the mortgage for our new home happen in record time, 26 days. We were up against a deadline from the sellers and our previous loan originator couldn't get our loan out of underwriting because of past credit problems. This delay nearly cost us the loss of our contract on the home. However, Nicki ** called us back the same day we filled out the online application, explained how everything worked, and kept in constant communication with us throughout the entire process. Her work ethic, diligence and attention to detail got us funded. We could not ask for better customer service, nor for someone more knowledgeable about the mortgage loan process. Thank you 21st Mortgage and a very special thank you for Nicki **. Great job!

When we found the manufactured home that we wanted to purchase, 21st Mortgage was one of the choices of the sales group that we were getting the home through. The sales group had sent out a quote for several different lenders, and 21st came back with the best numbers. Plus no one else would work with us as far as buying the land since the home was organic. The process was different than normal since we refinanced the home and wrapped up the new land loan into our home loan, so it was a refi plus the land loan that we were getting. It was a completely different loan than I’m used to, but Adam was on top of things. He was really good about answering me right away even when I was getting frustrated and upset about stuff. The tax guy on their end was really good, too.

The application was very easy and very quick. Everything was online. My mortgage loan officer, Ryan, was extremely quick in follow-up and answered all the questions that I had. He was was very helpful in providing guidance. He was awesome. I liked the way that he communicated and the knowledge that he had. He seemed like he was always available. He called me right back and kept me posted every step of the way. But once it was out of his hands, the back end was very slow and unresponsive. It’s like they are the people behind the curtain, which is, in this day and age, ridiculous.

I needed to get out of an in-law's house and one of the real estate agents found us. 21st Mortgage got me a loan when it didn't seem like anybody else was interested. Ryan, the rep, was very courteous and the interaction was excellent. He was very straightforward and everything was clear. Every time I sent him an email, I have three questions. He would then send me an email back within an hour that had three answers in it.

I called 21st Mortgage and applied, and they referred me to Kayla. She was absolutely wonderful and 21st Mortgage need to give her stars. We did this without an agent, which I'd never do again, and we didn't know what we were doing. She just helped me 1, 2, 3. I'm 60 years old. To tell me how to do it and send pictures on the phone, she went above and beyond. 21st Mortgage worked with me to close the loan excellently. All they had to wait on was the check from the lady that bought our home. She went through Vanderbilt and it took her like six weeks to close. She said why she didn't go through 21st Mortgage and I said I had them before, and they were excellent. I would refer 21st Mortgage.

We liked that 21st Mortgage did mobile homes. We went with them and the application process was fairly simple. I did it online and then talked to the loan originator over the phone. The loan officer whom we spoke to was very nice and easy to get in touch with. I was very satisfied with how my questions and concerns were addressed.

We were buying a mobile home and there are only a couple of mortgage companies that will lend on a mobile home. I went with 21st Mortgage and their application process was pretty easy for a mortgage. I did all the work and everything was great. 21st Mortgage gave me a loan and I’ve just recently filed bankruptcy. So, I was very happy about that. The rep was very helpful. Every time I had a question, she answered it. She explained how everything works. I called her a couple of times and emailed most of the time, and she always responded.

I wanted to buy a house and 21st Mortgage provided service in the trailer park where I live in. The process was pretty easy because I already live in the house I was buying. When I talked to the trailer park manager, he gave me the number. Jonathan, the gentleman I talked to was the only person I talked to for the whole thing and he was amazing. He did everything. He was on top of it every day so it was a really good experience. The application and underwriting process took forever, but it wasn't because of the mortgage company. It was because of the seller. It took almost two and a half months from the beginning of March to mid-May because the seller didn't have all of her stuff together, including her driver's license being expired. But Jonathan made things very easy to deal with. I couldn't have asked for anybody that was more reasonable to deal with than him. Even when the seller was dragging our feet, he was very patient.

John ** made our mortgage loan application easy to follow and understand. John communicated almost daily to keep us up to date and informed. My wife and I are very, very pleased with all of John's work and efforts throughout this great experience of ours. John ** and 21st Mortgage come very highly recommended by us.

My credit score is a little lower and 21st Mortgage was one of the ones that would accept me. My fiancée and I ended up going to them ‘cause we’ve read some reviews and they had pretty good ones. We got a fixed-rate mortgage and the process was good. I was a first time homebuyer and I was very comfortable. I have no complaints. It took a little bit longer than expected, but it was still fairly quick. Ken, the mortgage officer that we had, did his job very professionally. We had a couple of questions along the way but they were all answered very quickly. However, Ken could’ve explained things a little bit better. I felt a little bit confused through some of the process.

I found a home in an area that I really liked and had a friend who lived up there. I got a traditional loan from 21st Mortgage Corporation. They provide mortgages on manufactured homes and the application process was easy. It was 45 days from the time we applied until we closed. The lending officer was good but a little bit better communication would have been good. I know everybody's busy but it seemed like it took a while for somebody to get back to me throughout the process. Some days were good and some days weren't.

I needed a house and 21st Mortgage was one of the first options. I got a regular short-term loan for a mobile home and the application and underwriting process took a couple of weeks. For the most part, the lending process was very nice. 21st Mortgage worked in whatever ways that are necessary to close my loan and I was impressed with the rep’s responsiveness. He did a good job and I was very comfortable working with him.

21st Mortgage was recommended to me by the person whose home I bought. Working with 21st went smoothly. The application and underwriting were easy. And all the questions were answered by their rep correctly in a timely manner.

I found a mobile home and a friend of mine referred me to 21st Mortgage. I went with the 23-year loan and the application process was really good. I stayed up one night and filled out the application. It was easy application but prior to that, you're able to see if you went with 6% down. You could do some rough drafts of what a payment could cost you and it came pretty close. A couple days after I completed the application, they pre-approved me, and it was quick. They were ready in 20 days. 21st did what they needed to do, and they did it very fast. But it was my Realtor who was not on top of things. I closed altogether in 30 days.

When we were looking for a mobile home, everywhere I went to had 21st Mortgage so we decided to use them. The rep, Matt, was really knowledgeable. He knew what we needed to do, we did that, and everything went fine. I got several months to thank them. The process took about 3 months and I had to do a bunch of stuff over again, but most of that probably was my fault. There was so much paperwork to do though. 21st Mortgage could have a shorter process time.

A lady told me when I was applying to get my mobile home that 21st Mortgage would accept it. I went with them and had help during my application process. However, when I received a text for overpaying, they put it in under the primary instead of both of us, but I have been making the payments. Still, my loan officer, Drew was very good and I was able to contact him through email. He said 21st Mortgage usually makes it out to the primary person.

I’d been renting a house for eight years and I had to get it in my name to sell it so I looked into getting a mortgage. I bought 40 acres and we’re gonna build. The process went pretty smooth. My wife talked to 21st Mortgage and got everything set up. I just had to sign where I had to. I was approved and said that I’ll pay the payment. The day we closed, the loan officers were great. They knew what they were doing and we signed everything and got it done. I had a great experience. It was pretty fast considering the printing and trying to get all of that in line. I've already been trying to get people at work to buy and go to 21st where we wouldn’t have had to use a Realtor.

In our situation, 21st Mortgage Corporation was very good to deal with. At first, we contacted another broker and he referred us to 21st Mortgage. We only had 10% down and not many companies will finance with a 10% down for manufactured homes. Even though the interest was higher, we knew that going in. Plus, we don't need the loan for long. We only need it for a year until we sell some other property. And there was no pre-payment, so it was okay.

Our application process with 21st Mortgage didn't take long at all. However, communication was a little bit broke down. There was a little bit of a glitch of different people not knowing different things that they should have. But when that got straightened out, everything was good. We just got a phone call from them today. We haven't received our coupon book. They didn’t have our correct address. But other than that, it's all good. We’d recommend 21st Mortgage.

I was trying to buy a mobile home and the realtor I had told me to go through 21st Mortgage. Obtaining the mortgage was a little stressful. There was just a lot of paperwork that kept getting sent back since it wasn’t done all the way correctly. It was like a runaround a little bit. The rep was kind of unsure, too, what was going on. The payment options are weird as well. It’s the coupons and how it all works. But the rep was helpful and I’ll recommend them.

We need to buy a house and 21st Mortgage Corporation is the only one that our real estate agent gave us. It's like we're the one who's doing our own requirement and every time that I send one, I receive a response right away, which is good. It's just that there are times like delays because of weekend that make us thinking if we get the mortgage or not because we ran out of time. There are some things that also happen like 21st didn't check things and verify. I don't know if it's our fault or theirs but the good thing is that we get a house. Our new home is wonderful.

21st Mortgage specializes in the type of loan that we were getting for our mobile home. Our experience with them exceeded all of our expectations. It was fast and there weren't any hiccups in the process whatsoever. Their customer service was excellent. I would recommend 21st Mortgage.

I was in the process of trying to buy a home for the first time. I called 21st Mortgage and I talked to Adam. I had a pretty good experience with him as far as applying for the loan. He sent me the paperwork and I filled everything out and sent it back to him. The application process went pretty well. The communication I had with Adam went real well, too. If there was any question, he answered them. He was very prompt to return my messages and my calls. He had very good line of communication with myself and the Realtor. He was very professional handling it.

I was purchasing a trailer only, without the land, and 21st Mortgage had the easiest process to do that. All I needed to do was send in a few documents and they took care of the rest. The process took less than a month and it was extremely easy to get approved. I worked with John and he was extremely helpful with any of the questions that I had. He was very quick to get back to me whenever I sent things. He always told me what else I needed. It was a very easy process with him and I was extremely comfortable working with him.

Do not use this company. We have been dealing with this company for the past month and it has been nothing but a battle uphill. The agent can not be contacted and when the phone is answered and you are put on hold they pick the phone up and hang up. Communication is a non existing. We are at the end point and honestly we are just thinking of with drawing out application and go to another company. With our credit it would be no problem. Do yourselves all a favor. Any company that rather just write an email is a red flag... If the agent is too busy to take your call then you are too busy to let them process your loan!!! Do not tell me to call your office. Your employees don't answer them.

It had been about 18 years since I built my first house, and then I sold it. And then, I needed another house and I haven't had enough cash to pay for it. So, I needed a loan. We got a 23-year mortgage from 21st Mortgage and the application process was easy. I got a number for 2-10 and I talked to a guy named John. And I filled out a two-page deal and got pre-approved. Then, once we got the preapproval and then we made the deal on the house, we went through the actual approval. The application and underwriting process took a few days. And it didn't take really long. Part of it was on us because we had to write a few explanation letters because my wife's income had dropped, but the reason was because her doctor had retired, and they were in the process of getting another filled in. So, they needed her a little less until they got the doctor filled in. And we just explained the few anomalies we had.

21st is a great company. Justin handled my account. His response time was great and even with questions I felt were not important, were made to feel important. I really would love to give a 5 star but the only issue I had was time lapse. Our time zones made business a little hard with them on the east coast and me in the west coast. Other than that, I will l recommend them to everybody I know. I thankful my realtor Barbara ** had a close relationship with then.

We went to a community, and someone gave us a lot of banks. Someone also told us that 21st Mortgage was the biggest and the best one, so we went online to do the application. Everything was online. Ryan was our loan officer and he was incredible. He was always giving us the right information, complete information, sometimes more than you even think about it, so it was really good. And all the questions were answered in five minutes. Everything was really nice and easy, and it took like some hours to preapprove it. And from there, we filled out the paperwork, and everything went smoothly.

We enjoyed our experience. Happy to have the house. Ken did a great job helping us. He was very knowledgeable and quick to respond. If it wasn't for him we wouldn't be in the home we are in today. Thank you!

We looked to move. So, I was looking into mortgages that could handle mobile homes. I called 21st Mortgage and the gentleman that took care of us was really a nice guy. The process was right up the internet and they asked me to fill out some more paperwork online, and I did that, and then a representative called me. We were preapproved and we got up, visited on a couple of homes, and kept in contact. We thought we had one, and the rep had all the figures, and then they accepted a full-price offer. So, it went back and forth. And he kept in contact with me and said, “Look, you guys take your time. And when you’re ready, everything’s been preapproved.” We sent him everything that he asked for, and it was done in a timely manner. I was impressed with his attitude about everything. He was courteous, helpful, and a good guy.

21st Mortgage was the only one that we could find that did a mobile home loan. There was a lot to the application process but that's alright. We had a lady named Joy and she was very nice and very good with us. She explained and we had a meeting with her and did the signing. She was very helpful. She said to call anytime we had questions. 21st Mortgage could improve the lending process by moving along a little faster. But when you're in separate states, it probably takes a little longer to do.

We heard that 21st Mortgage was a reliable company and we had trouble with another company prior to going to them. The application process and getting the forms that 21st Mortgage needed were easy. They communicated back and forth with us and the Realtor. The rep’s communication was outstanding. This is our seventh home purchase and this was one of the best experiences we had. The application and underwriting process took three weeks, which was extremely short and we were thankful.

21st Mortgage is their own big, fabulous company and they can do what they want with mortgages. They also don’t have all the federal guidelines necessarily to follow and they could do the loan I wanted. I went down the usual process to obtain my mortgage such as providing all the income and outflow paperwork. It was kind of an unusual loan because of buying out half of something I already owned half of. We went over the initial deadline by about 3 weeks and the application and underwriting process took 11 weeks, which is long.

21st Mortgage is one of the only companies that do mortgages for mobile homes. And the people around my area, the interest rates were outrageous, and going with 21st seemed like the smartest route for me and my family. This was my third house I bought and the mortgage process with 21st was easy. It was probably easier than the other two. The gentleman that we had worked before was super helpful. He walked us through the whole process and helped any way he could, got us some more information, and it was a done deal.

It was our first time buying our home and our experience with 21st Mortgage was great. The application process took two months and the process was comfortable. If I find anyone to refer to 21st Mortgage, I will.

I was purchasing a home and someone told me to go through 21st Mortgage. I did and I got a home loan from them. I worked with a guy named Tyler. I was comfortable working with him and he made the experience good. He walked me through the steps and if I didn’t understand something, he would explain it to me. He also answered everything I asked him in a very professional way. It was my first time buying a mobile home and it was a long process. It took a while on my part and on the part of the people that I was buying the home from but we got it all done.

I was recently stuck in a hard money loan situation where a guy that was managing the several properties that I was trying to get set up and develop just put half the money in his pocket and disappeared to Hawaii or something. So we got rid of all that stuff years ago and I'm left with this one property. It was ballooning and for years, I was looking around for a company to take over this loan before it balloons. Then just out of the blue, around the middle of last year, somebody said, "Have you tried this place called 21st?" And I go, "Well, who are they?" And he said, "Well, they specialize in doing mobile home loans."I called them immediately and started the wheels rolling and so far it has been a fantastic experience.

When we originally bought our home, we had our loan through Chase and it got sold to 21st Mortgage. I contacted 21st Mortgage and did a refinance with them, wherein the application and underwriting process for that took two weeks. Nicki was the one who took care of me. She was good to work with and was very polite. Talking to her on the phone was more like a friendly atmosphere. She was also very informative in telling me what to do and supplied me with a checklist of things that I needed to give her. She made things easier and kept me updated all the time. She did a good job.

My ex-wife needed some help buying a little place. She had good credit, she just didn’t have any income right now. She had a couple of knee surgeries so she isn't working. I told her I'd help her out and decided to get a mortgage since it was cheaper to buy a place than for her to pay rent. The mortgage is in my name and I have declared it. I bought a place for her and either she or I will be making the payments since we get along fine. There are only a couple of mortgage companies that did mobile homes and 21st Mortgage was one of them and decided to get a mortgage from them.

I bought a new home and everything went well with my experience with 21st Mortgage. However, there was a lack of communication with Joe, the rep, in explaining what was going on. I would get things the same day and then not hear back for a week or two. And that was quite a frustrating situation for me. I wasn't being updated. He could've simply called or emailed back.

I had to go through 21st's process for their mortgage. Everything was online and it was a really hands-off electronic type of experience. However, they were too much of an automated system. The process was managed by email but then there wasn't that person pushing the loan through. It felt like I was filing a process so that when I jump, they put me back in line. It wasn't very interactive. Still, that might be ideal for some people.

Everything was wonderful with 21st Mortgage. The trailer that I was trying to buy belonged to my brother and since that's the mortgage company that he used, I figured it would be easier to use them as well. The only I didn’t like was how long it took. But that was due to the fact that we had to provide certain things because we didn’t meet the criteria in the beginning. However, we ended up adding a third party, which is my daughter, and we ended up qualifying so everything was great. It was a good experience and I would recommend them to anybody.

I decided to look into a mortgage to get a new place and my real estate provided me with 21st Mortgage Corporation. The process of obtaining the mortgage took about three to four weeks and it was simple. It was a good experience. I worked with Chris and it was easy working with him. It was all straightforward and everything was clear.

My mortgage representative was Kelly and the communication was wonderful. She never missed a beep. She kept me in the loop on everything that was going on and what the next step was. The experience was so smooth, although it probably took longer than most. But that wasn’t their fault. I needed it to go that way because the seller had cancer and couldn’t move right away. My paperwork took longer to get back to 21st Mortgage. But once I got it back to them, I would get a response that day or the next morning. Then we would go to the next step. So it was perfect. I've even told my retired friends that if they want to get a mortgage, they have to go to Kelly.

We were buying a place and the seller recommended 21st Mortgage to us. They said that 21st Mortgage would be willing to give a loan based off a trailer that is older than 15 years old. The application process wasn't bad and I liked how they automated some things in terms of signatures and all that fun stuff. However, I wasn't happy because we almost didn’t set on the date we were supposed to because of a deed paperwork that was done wrong on both the place we were buying from and on the person who was working at 21st Mortgage.

21st Mortgage Corporation was the only one that would loan on the house that I wanted. It was a new home purchase and the application process was easy. The application and underwriting process ended up taking about a month or two. The loan officers weren't easy to get in contact with, but they explained things well.

We made a new home purchase for my son, a wedding gift type of thing, and got mortgage through 21st Mortgage. The company had good rates and the application was straightforward. It was an easy lending process and Jonathan did a good job with it. He outlined all the stuff that we needed, initially, which was really helpful. We had a checklist of documentation that needed to be given and every time we submitted something to him, he would come back and give us an updated one so we could see where we were and what to expect. Overall, I am happy with my experience with them.

I tried a lending provider before and they said that they wouldn't do a loan on a mobile home that was more than 15 years old, but 21st Mortgage Corporation would, so I chose them. However, the application process was extremely difficult. I started the mortgage process and they told me after I got everything all sent in that it was the wrong thing and that I needed to go through a different division. I had to send everything in all over again. They also said that I didn’t send some of the stuff that they received, although I did. It was very confusing. But the loan officer was helpful and he got it done, and he gave the information that I needed after I got to the rate guy.

21st Mortgage Corporation was the quickest and easiest to work with. I went with a loan for a manufactured home and the application process was quick, easy, and convenient. I didn’t have to meet with people in person and everything was done via email and on the phone. The application and underwriting process took less than a month. The loan officer that I worked with was easy to contact via email for I couldn't call all the time because I have crazy work hours and all of my questions and concerns were addressed well.

We bought a manufactured home and my real estate agent had recommended 21st Mortgage Corporation. I thought about a different company, but on his recommendation, I decided to call 21st Mortgage. I applied online and they let me know how I was doing. The loan officer was very helpful and friendly. He was always there for me to contact and returns my calls quickly. We decided that we’d discuss the price and my credit background. Then I got approved. The application and underwriting process took a couple of weeks only. I was pleased with the process.

The person I bought my double-wide from suggested 21st Mortgage Corporation and I liked everything about this company. They were very quick, thorough and they explained everything that I needed to know. They told me what documents I needed. They sent me updates on what they had received and what was still missing. It went very quickly and smoothly. The customer service was excellent and the process was a lot easier than I thought it was gonna be. The whole thing took a few weeks. We were mailing things back and forth. Ken, the agent I was talking to, answered my phone calls and emails right away. I didn’t have to sit and wonder what was going on. I would recommend 21st Mortgage Corporation to anybody.

I was buying a new home and the process of getting a mortgage was straightforward. I got approved quickly at 21st Mortgage but the whole process took us a bit longer than I expected. I bought a house one time before and I know it usually takes 30 days but it took us about two months. Nicki, the rep, was nice and she helped me out. It was fairly easy to get ahold of her. Sometimes, I would call and it would take her a day to get back with me but for email, she would answer right away.

When I was purchasing a mobile home from a poor lady, I called a local agent here. He recommended 21st Mortgage Corporation very highly. He even mentioned Ken’s name. He said to talk to that guy if I wanted to get anything done. Ken got everything set up and he sent me the forms. I filled them out and sent them back. We communicated by telephone and by computer. He told me what to do and had the appraisal for me. He even included the homeowner's insurance in the mortgage payment.

I got a 23-year fixed with 21st Mortgage Corporation and all went good. I had a hard time dealing with the loan officer at first but once the ball started rolling, it was pretty good. He emailed me all the time and called me three or four times. The process took about 45 days altogether and that timeframe was pretty good.

This company is horrible. Price agreed upon, ready to settle, they raise the price of home! Things they said they would take care of Never Happened. Went back on their word more than once. They agreed to pay the lot rent for the home that was past due before we purchased. Guess what, received call, it was Never Paid, and they are now refusing to pay it. They owned the property at the time, not me. Awful Experience! I will never deal with this company again, and I would suggest anyone who sees this company name on a property to walk the other way.

My real estate agent recommended 21st Mortgage Corporation. The process of obtaining the mortgage for a new home went really smoothly. 21st Mortgage was very good about getting back to me when I sent things in, so I was pleased with that. The application process, which was very easy, and the underwriting process took about two months. It might not be quite that long, but I was really busy at that time too, so it was slowed down because of me. Everything was done by email, and I would have liked to have a call to explain everything to me in detail without just having to read it all on the email. But any time I would call, Ryan was very easy to get to and he was very helpful and efficient. He impressed me, about how quick he would always get back to me or answer my calls.

21st Mortgage was recommended as one of only two lenders in my areas that would do the type of mortgage that I was looking for so I went with their program called chattel. I went through an easy process. Initially, I did everything online and then it was followed up with a loan officer. Her name was Kellie and I was constantly in contact with her. She was nonstop sending me updates on what was going on and what was needed. She was very responsive and was always available. If I had any questions, I would ask and she would get the answers for me right away. When I applied originally, I didn’t have that the 20% down, so she tried to brainstorm with me on what else I could do. I liked her a lot and I was extremely comfortable working with her throughout the process.

I am 2 months behind on my mortgage payment and I tried to make a payment today and then set up another one in two weeks to catch up. I'm 64 years old and disabled. I have never in my life been treated so badly. The rep was so rude to me! They didn't even offer any help in my situation. I asked for a supervisor and they said that they didn't have any. I bought this mobile home in 1989 for $20,000.00 and for some unknown reason I now owe over $60,000.00. I didn't buy my mortgage from them... My mortgage was sold several times and each time they sold they never took out payments that I made to the other mortgage companies. How do I get help? They are ripping me off something terrible. If you are considering using this company... do yourself a favor and get another one. If anyone knows of an attorney or help with my situation please let me know. Thanks.

21st Mortgage Corporation was the only one I could find that financed used manufactured homes and the application process was easy and to the point. The loan officer, Bryan, was excellent. He was so helpful and so friendly. My questions and concerns were 100% addressed. If a friend or a family member was interested in going after a mobile home, I would tell them to contact 21st Mortgage.

I got a mortgage for a new home purchase. Since 21st Mortgage Corporation specializes in mobile homes, I went with them. The application process was speedy, I finished it quickly, and it was through almost right away. It was a good process. The loan officer I worked with was great. She answered all my questions in a timely manner and she was very friendly and nice. I'd tell everyone that going through 21st Mortgage is a good idea. They’re good.

I would definitely recommend 21st Mortgage Corporation to other people if they’re getting their first house or if they are refinancing. The company is excellent. I’ve had them going on 15 years now and there were no hiccups over that period of time. The latest I did with them was a refinance and it is almost paid off. I refinanced for 22 years to help us around here. The process of doing it was not long at all. It was super easy. Everything was straightforward. Being away from them and not having any contact or one-on-one with anyone, it went as well as it could. The loan officer, Joe, was excellent.

There were only two mortgage companies I could've gone through. I went with 21st and got a 30-year fixed conventional loan. The application process for it was done mostly online. My loan officer, Karen, did a pretty good job as far as keeping up with everything that was going on. The only thing that was never communicated to me was when my first payment was actually due. I got a call from collection saying that I was already late and that I should've received a coupon book. I didn't receive a coupon book ‘til after the payment was already due. So I didn't know when it was supposed to be mailed in. I’m satisfied with them but my experience would be better if they could come up with better interest rates.

21st Mortgage Corporation was able to do the loan that we needed for a mobile home on leased land. So, we went with them over other lenders. Their application process was pretty good. However, they said it was gonna be one amount of money but then, as soon as we got that amount, it seemed like they said there was gonna be another amount on top of that. In the end, it worked out but once they told us one amount, we would've liked to stay with that and it would have been better if it was told upfront.

We were looking to purchase another home. I've tried a couple other places, and 21st Mortgage was the one that would work with us. Their application process seemed easy, too. I worked with Tyler. We looked at several homes, and I had to get pre-approvals for each home we were working with. But he was quick to get back with us and it was like we weren't bothering him anytime we had any questions.

Thanks to 21st Mortgage we are now homeowners. Ryan ** was exceptionally helpful from beginning to end. He took his time explaining the process along the way and never made us feel we were a bother with our many questions. I would recommend them highly when it comes to your home lending needs.

A buddy of mine purchased a single-wide home through 21st Mortgage and he told me how to go about borrowing money for a single-wide 'cause nobody else will finance it. I called 21st and got ahold of one of the guys there. He walked me right through the process and it was simple. He emailed me and then I faxed the document back to him. We kept making that packet go down lower and the next thing I know, it was done. It was a pretty good, smooth process going by mail. It was a wonderful and very quick process.

Getting a mortgage with 21st Mortgage was our only choice. We couldn’t get anybody else to refinance with a mobile home in our area. The process of obtaining the mortgage took a lot longer than it should have, but there was nothing that I could do about it. The lending process started sometime in November and it didn’t finish until the end of January. Nikki, the loan officer, was available most of the time when I needed to talk to her and I didn’t have any problem with her. I understood that she had a lot to do and I didn’t get upset. When I could finally get ahold of her, she proceeded with what I needed to know and there weren’t any delays. The delays were not in the 21st Mortgage area. It was when the appraiser didn’t get his notice of where we were for 10 days after it was asked for.

We needed to move from the house we were in because the landlord decided to sell the place so we looked into buying a new home. Another mortgage company recommended 21st Mortgage to us. The guy who recommended them told us that when he had trouble getting approval for mortgages from his usual lenders, he would refer them to 21st because their people were really good about taking harder to find loans and they work with people a lot more. So, we called and talked to Matt. He helped us a lot and walked us through everything. Matt made it as simple as possible even though the application was long and annoying. He helped us with any information we may need and I can’t say enough about him.

I signed my loan documents in October. Our loan account manager went on vacation for two weeks and no one else was prepared or willing to provide assistance, so our process was two weeks longer than it should have been. We were told that because of our credit scores, both over 800, and the amount we put down, 20%, we would get a favorable interest rate, approximately 6 percent.

I wasn’t pleased with the process of 21st Mortgage. I’ve had mortgages before, and I didn’t have to go through all the aggravation of what I had to supply. And then I had to supply it a couple of times and write letters. I moved down to South Carolina from Massachusetts. While I was down in South Carolina, I was at a campground and renting in a space in it. 21st made me write a letter telling them that once I left the campground, I wouldn’t be responsible for paying the rent anymore. I thought that was fooling to hold up a loan process for that. But it did do the amount of days they said it was going to.

I checked out 21st Mortgage's ratings with the Better Business Bureau and several places online, and they were rated very highly. We got a 17-year fixed rate loan and the process was very easy. It took several months before we closed, but that was because there were issues with the seller. We had to hold up the process because there were repairs that we were demanding to be made on the house before we bought it. So, it was a long time, but it wasn’t due to 21st Mortgage.

We bought a mobile home 'cause we needed a place to live. 21st Mortgage finances mobiles and although their interest was too high, they were great. The rep told us exactly what to do and what to get. He was very patient, knowledgeable and nice.

Somebody referred me to 21st Mortgage Corporation and I went with a loan to buy a mobile home. I did the application myself and the process was good. I went to the person who was selling the mobile home and the application and underwriting process with 21st Mortgage took about a month. The loan officer that I worked with was polite and helpful. He gets back to me with an answer in a day if I had a question.

We checked around with other banks and finance companies. We decided to give 21st Mortgage a shot. Ryan was very informative and prompt on everything. Ryan was also very patient on our many asked questions. They communicated with us, our realtor, and attorney promptly every step of the way. Was a very pleasurable experience with no pressure at all. A+++.

21st Mortgage is more reliable for everybody. The people are more friendly and more natural. The application process was a little bit difficult because they ask this and that. But I know it’s their right to be sure to whom they’re going to make a deal. I talked with several people all the time. I'm retired and I had my money for a long time in Mexico. So that was why they ask and ask. But overall, I've been satisfied with them.

When we bought our mobile home, we had a mortgage with them, and we were just loaning some land with it. So, we refinanced. 21st Mortgage was easy. They already had all our information and they knew our payment history. So, it was just easy to contact them and go right back to it. The application process took 45 days. Justin, the loan officer, was very knowledgeable. He knew what he was talking about and he did a good job. Within 24 hours, they also get back to me if I have a concern. Working with them has been pretty comfortable. Those who worked there are a good bunch.

21st Mortgage's reps are very good at what they do. We applied with them for a vacation that we bought and their process was very easy. They also got right back to me and I really liked the way that they handled things. As opposed to other mortgage companies, 21st Mortgage is really thinking about you and that was great. But the house was in an area where there aren't a lot of people. It's three-miles off the road, so getting people to go in there and inspect it thoroughly was an issue. We wanted the process done thoroughly, plus we had the holidays, so that kind of held things up a little bit. Other than that, our loan officer was Kellie and she was awesome. If I didn't talk to her, she was calling me. She was constantly on the phone and helping me with different things that I left blank on the application. I would like to thank her and have somebody there acknowledge her expertise in everything.

I really enjoyed working with Katie because she helped me the entire day with my situation that me and my husband were dealing with these past two years. We need more people like her when doing customer service for any company because she work with you during the whole process. I'm glad that she came in when she did. Overall, I really appreciate her help. Katie **/Customer Service thank you.