21st Mortgage Corporation Reviews

I had a called from 21st Mortgage about my account that wasn't even 15 days past due. The payment was due on the 1st; but my situation had gotten back to normal due to being off work for two months. The financial counselor name Zach ** stated he couldn't work no more on my account due to my situation last month. Now, I paid July payment on the 31st because I was on short term disability with my job. I stated to him that I am the process of returning back to work. My pay check may not be as much this time on the 17th of August; but it will be enough on the 31st of August. He wasn't hearing anything about my situation. He didn't want to see any documents nor listen to what I have to say about why I couldn't give him a payment on August 17th.

I had a good experience with 21st Mortgage. I looked into getting a mortgage for I had debt and I was gonna save some more money every month. Also, I was a first-time home buyer and their application process went well. The loan officer was quick in responding. However, I didn’t give everything on the same day that the process took me two months.

I was being forced to find a new place to live and I decided that I would buy something instead of renting again. 21st Mortgage was the mortgage company that my realtor provided to me. They were great. The application process took a little over two weeks and it went really smoothly. My loan officer was very informative and helpful.

I needed to get out a loan and Ditech wouldn't let me have it. On the other hand, 21st Mortgage Corporation gave me the loan. Their reps knew how to explain things and they were good at answering questions. All in all, the application process took about three months. 21st Mortgage Corporation did well for me and other people should go through them.

My wife and I were downsizing from a larger home to something a little bit more affordable for this area. Ames is a college town, so the property values and taxes were getting ridiculous. A lot of the other lenders didn’t want to mortgage a mobile home or a manufactured home, but 21st Mortgage had the flexibility and the ability to work with that particular type of home and this was what primarily drew us to them.

I was tired of looking for apartments and I was looking for a place to settle down. But the mortgage companies had a minimum that wasn't realistic for the houses that we were looking at. On the other hand, 21st Mortgage was simple to work with and their application process wasn’t over-complicated. So, I went with them for the ease of access. Scott, the rep that worked with us, was fantastic and he was a joy to work with.

The housing market here in Colorado is astronomical. I went through MH Specialty for a modular house and they went with 21st Mortgage Corporation. My credit score was low enough to go with 21st Mortgage and if it would have been higher, I would have been paying more money. It would have been $67,000 instead of $63,000. The application process took a couple of weeks and everything went smoothly. I'm still early in my process with them, but so far, it's been good. I'd tell others to check them out as I haven't had any problems.

My girlfriend and I are retired and getting to a certain age, so I looked into a mortgage and went with 21st Mortgage. The reps that I worked with were really nice and they helped me along since it was my first time to do this and I didn’t know what to do. The lending process took a couple of weeks and everything went well. On the other hand, it took a little longer for my girlfriend's daughter and other people are still in the same process right now. My experience with 21st Mortgage has been great and I've been happy with them.

We moved from one state to another so we decided to get a mortgage. We looked at 21st Mortgage on the internet and went with their house loan to buy a new home. I filled out the paperwork and sent it in. I did it all online. It didn’t take long to fill everything out but it took time for all the paperwork to be approved. But the lending process could be a little smoother if there was a lot less interest. My loan officer was Jonathan. He was too good at his job and he got back to us the same day or the next day if we had a question. All in all, everything went fine with 21st Mortgage.

I was a first time mobile home owner and I dealt with 21st Mortgage through my realtor or broker. Their mortgage process was very thorough. There was a lot of paperwork and some papers were not exactly perfect so we had to go back and change things. The process took about a month and a half. My mortgage officer was Ryan and he was wonderful. He was really helpful and he also thanked and congratulated me which was good. I call the people at 21st Mortgage when I need help but sometimes, they are pretty busy and I have to call back and leave a message but we got things done. Ryan had a lot on his hands but he took the time for each person and it was like wow.

I felt very good about the mortgage application process with 21st Mortgage. It was easy with them. I bought a property in Minnesota and worked with a fantastic rep who always answered his phone and emailed right away whenever I called or asked something. The whole process took about three weeks and everything worked out alright.

My experience with 21st Mortgage Corporation was good and I liked it. It was a first-time home buying, and obtaining the mortgage was easy. They made it out for me and I liked the numbers, so I went with them. I'm not the smartest guy but I got through the overall lending process. It took a couple of weeks to get all my paperwork done and from there, we looked for a house or a place. There were also emails sent back and forth between my girlfriend and my loan officer.

I was looking to purchase a manufactured home and 21st Mortgage had some products that helped me out. They were easy to work with, very prompt in responding to any questions, kept in good communication with me during the whole process and did a great job overall. The application and underwriting process took a couple of months because I work for the Postal Service and they wanted a written verification of employment which took some time. So far, the experience has been good and people should consider 21st Mortgage.

I felt perfectly comfortable working with 21st Mortgage. After a lot of googling, a different loan company told me about them. I went with 21st Mortgage because they were the only place that would offer a loan on a single wide mobile home. Their reps were friendly and knowledgeable and they quickly resolved my needs.

We live in a house that we leased to buy agreement with the owners and finance a loan. They told us at any time if we wanted to get the house under our name, we could find a lender. Also they told us that the mortgage was with 21st Mortgage Corporation, not knowing that the said mortgage had been sold to another bank in 2014. So, we started the process with 21st Mortgage looking at almost like a loan origination. We would take over the payments and then come to find out, it wasn’t, so we went ahead to file and to get it in our name because it was a really good deal. The price of the house that was left over, they were willing to let it go for the payoff and it took a while.

We just bought the house that we've been living in. What I had heard from people made us choose 21st Mortgage over other lenders and they were great. Tyler, the loan officer I worked with, was quick about answering back all my questions. The application process was easy and we closed the loan in less than a month.

Buying a home was a first time thing for us, and we were nervous at first but it was a good experience working with 21st Mortgage. We turned to them since a family member had used them and also because other people didn’t wanna mess with us. Getting the mortgage was a long process but it was smooth and it wasn’t as bad as I thought it was gonna be. I had to do my signing and with my fiancee doing a lot of it, which wasn’t bad for her, the process took about a month and we’re here now. Still, not having to put so much down would’ve been cool.

We were purchasing a modular home in a 55+ community. We had to get a mortgage because our son is buying our house. We went with 21st Mortgage Corporation and their application process was very easy. Joy, the contact person, was very kind, understanding and answered our questions. We were sending everything to her and to the underwriter's email address as we were instructed, but things weren’t getting uploaded right, so she finally said to simply send it all to her and she would offload it. She took care of all those issues and we were really happy with her. We also had had an issue and we were holding the mortgage on our house that it took a little longer that way until we got all the paperwork and everything done. After that, the application and underwriting process took about four weeks.

We found a second property that we wanted to purchase, which was a manufactured home, and 21st Mortgage was able to finance that. We were almost at closing with our first company but then they decided it was too risky on a manufactured home. So we specifically went with somebody who deals with manufactured housing lending. We applied with 21st Mortgage online on a Friday afternoon and got the email approval in a couple of hours. The process was smooth and I did not even have to do an appraisal because the tax value of the of the land that the house was on was so high. 21st could use the NADA value of the house. We dealt with Tyler and he was amazing and very knowledgeable. Lauren, who was on the home loan department was amazing as well.

I was looking to buy a single wide mobile home. It was already set up on acreage of property and there are only a few that would do it these days, and 21st is one of them. The lady that helped me, Joy, was very good and we got through it all and got it done. She got back with me like she said she would. The experience was great.

21st Mortgage was one of the lenders that were offered when I was looking up for manufactured homes. They told me everything that they were gonna be needing and I was able to send everything quickly to them, though I had to keep resending some information a couple of times. But it went a lot smoother than I expected and it wasn’t as bad as I was expecting. We knew everything within a month. Also, their rep was really good. She was patient and informed us of everything that was going in. And it made me feel comfortable, especially as a first time home buyer and being involved with something like this.

We were shopping for a mobile home and 21st Mortgage was suggested to us since they lend for mobile homes. I went online and filled out an application form which started the ball rolling. It was pretty straightforward and the application didn’t take too long. However, the underwriting process was arduous and it took a couple of months from beginning to end. We got hung up on the interpretation of coverage for insurance and even though we satisfied the benchmark, the time was at the end so we got to quit the scramble for another insurance company at the last minute at a much higher rate.

I moved to Florida and found a place I could afford off the bat. I looked for a mortgage to buy a mobile home and 21st Mortgage was the only one that offered to cover the mobile home. They asked me a bunch of questions which was not fun, and with some of the questions they asked, they turned around and asked them again. Then they had to double-file those stuff. Every time I called there, I talked to more than one rep and they asked the same questions. I work during the day so my wife did most of the calling, and we told them to call her but then they still called me. It turned out good at the end though.

We purchased a home and we were originally looking at a credit union but they had a few hang-ups. 21st Mortgage was suggested to us by one of the mortgage companies that we were originally working with and we were very pleased with their response time. Ken, the mortgage officer that I was working with was very responsive to emails. We had quite a few emails back and forth throughout the process and it took him 10-15 minutes to respond back to me. It was amazing and that was the best part of trying to do everything over email. I wish their interest rates were a little bit better but the approval process took just a couple of days and they don’t have any prepayment penalty which is good.

21st Mortgage was the one that pretty much does mobile home mortgages. The application and underwriting took three weeks. I emailed their rep and then there was some paperwork that needed to be done. He was responsive when I sent him an email and he usually gets back to me within a day.

The mobile home park recommended 21st Mortgage and when we applied, the application and underwriting process took 30 days. The rep was good and helped us out a lot but we had a lot of difficulty making our first payment since nobody ever gave us any information of where to send it, what to do and how to identify it. I’m still waiting for my coupon book and we called and let them know when we made our last payment. They were still waiting for our coupon book for future payments.

I had a bid on a cabin on a property here in Idaho. We ended up winning the bid and then come to find out this cabin did not have an actual foundation. It’s a mobile home that they built around and over, so it appears like any other regular stick-built cabin. I worked with a guy that used to be in a mortgage business and he says that there was this company he knew of that did loans on properties that did not have foundations, in other words, mobile homes or what-have-you on land so I contacted them and did an application. The application process with 21st Mortgage was pretty easy and contacting them was pretty easy as well. They were doing everything they thought that they could and phone calls were answered when I called.

21st Mortgage had the best rate and we got a loan for a mobile home. We submitted the paperwork by email and it was taken care of. We dealt with the rep by email and a couple of phone calls and they had everything approved within two weeks. There was a delay in closing because we were renting the mobile home first and they had to do a bunch of repairs because of weather damage before we could close on it. The lending process was simple and easy and it was great that I was able to set up my payments online.

We had financed with 21st Mortgage before on a mobile home and we just got back again into another mobile home. I simply filled out an application online and 21st responded back very quickly on the same day that we have been approved. The rep emailed me information that they needed, I emailed it back to her, so there was a back and forth until we got everything completed. Julieta, the rep that I dealt with, was very cooperative, helpful with questions and suggestions about how I get things done and answered the phone every time I called if I had a question without having to leave the message. The entire process went pretty smoothly and it took about three weeks. I was very pleased that everything went well as it did.

We were looking at buying a manufactured home in West Virginia and when we were trying to obtain a mortgage, we sent out a billion emails and we were getting frustrated since most of them either didn’t handle it or they were just payday loans. The realtor mentioned 21st Mortgage so we called them and within a week, we knew we had it and we got the place. I was exceedingly pleased with them, especially Karen, the lady we were working with. She went over backwards to make it work. The follow up was a little bit weak but once the check was cashed, it was okay. I got mortgages on other houses with my wife and this was the easiest and most pleasant one I got to deal with.

I bought a mobile home and it was hard to find a lender for what I paid for it. Others wanted a bigger loan and I only needed one for 24. I found 21st Mortgage on the internet and they were willing to work with me. This was my first time buying and I had a lot of questions. My lender explained stuff to me and helped me through everything. He was awesome. The process was long and took almost three months. Plus, there was a lot of paperwork.

21st Mortgage was the only one that does mobile homes. We then sought a mortgage from them to do some improvements and pay the bills. We contacted them, they did an appraisal, and then we got the loan. The process went pretty smoothly, and their reps were very responsive. It was good overall, and I would tell my friends to give 21st Mortgage a try.

I wanted to purchase a mobile home and a friend of mine recommended 21st Mortgage. I contacted them and they got in touch with me. They denied my loan a couple of times and then a few days later, they approved my 23-year loan for a mobile home. The process took 45 days and they did a good job for me and for the people who recommended them. 21st is worth considering and I would recommend them.

21st Mortgage is good and I liked them, so I went with them in getting a loan for a house. The loan officer that I worked with is a good person and I liked him too. The money that they gave me for the loan was good as well. The house is beautiful and I'm staying in it. I'm happy with my experience with 21st Mortgage.

I am a first time home buyer and obtaining a mortgage from 21st Mortgage took about a month and a half. It took a while but John, who was the lending provider I worked with, was very helpful when I talked to him about it. Also whenever I left a message for him, he always got back to me anytime in a timely manner. However, I wish there was more communication about everything that was needed and just a little bit more of the clarification process. I had quite a bit of a back and forth with John but other than that, it was good. My overall experience was stressful but worth it.

I was gonna buy a house so I looked into getting a mortgage. I went on the internet, typed in an application and submitted it to 21st Mortgage. The rep was very professional and took care of everything I asked for. He also tried to help me out as soon as he could with every question. There was plenty of contact but mostly through emails. I was not able to call and talk on the phone. It would have been better if I had more contact with the guy handling everything but 21st Mortgage gave me a great rate and people should do it.

21st Mortgage was the only lender that would help me. But the application process was so long and took a couple of months as they had a lot of processes to do. Sometimes the loan officer was fast to get a hold of but sometimes he wasn’t. When I made my first payment, I asked him if he would send me a coupon book, but he said that they had ran out of it and if he would ever get one, then he would send me one, but I never received anything. Also, they were supposed to send me a payment bill, but I still haven't received it. Other than that, the loan officer did the best he could.

I was looking for a mobile home in Lothian, Maryland and I went to one of the mobile home parks. There was a sign for 21st Mortgage and John's name was on it. He was the one I dealt with. He was very professional, honest and absolutely wonderful. If he said I needed something, that was what I needed. He was clear, concise and got back to me when he was supposed to. Customer service was great too.

I was trying to buy my first mobile home and the girl whom I was buying the trailer from recommended 21st Mortgage. Enrollment was quick and easy. I filled out the application and their reps walked me through step-by-step. They would email me or if I had any questions, I would call. The loan officer that I got was very knowledgeable. The only thing that was a little stressful was that I knew he was out of the office quite a few times. Because of that, I had to figure who else to talk to get my questions answered.

21st Mortgage is good and efficient and we got a conventional loan program for a manufactured home. I've had great interactions with their reps. They were knowledgeable and responded to my email immediately. They updated me on things that I needed and the person that I was dealing with was patient and very nice. However, it took three months for the application and underwriting process to complete. It was a month longer than I expected as compared to other loans that we've had on the regular homes. We waited for a long time. It was only the loan originator that was taking care of my loan. It's either he was overworked or maybe he himself wasn’t informed and wasn’t able to respond to my needs.

21st Mortgage gave me a quick reaction to what I needed, so I picked them. The application process was pretty straightforward and how I got approved was fast. The loan officer was good at what he does and I talked to him twice. He explained the process to me and I quickly got all the paperwork I needed to be done. We communicated via email but I didn’t know what I needed to give him. The lending process took a month, which was a bit longer, and it could have been improved if they got back to me. It would have been better to get contact and talk to somebody instead of emailing because I don’t look at my email that much. Communication would have been faster and better if it was done personally or through the phone.

We were first-time home buyers and 2-10 was the only option we had. The application process was standard which needed only basic information along with documentation and it took us two weeks to get everything they needed. We made it clear through our realtor that we wanted to put a down payment of 30,000 and he submitted the paperwork for it. However, right when we were going to sign the escrow, we saw that the loan for the down payment came out as 20,000 so that delayed us an extra day. The rep, Chris, was speedy with the paperwork. I had to give them $300 for the inspection and he called me to get that communicated so, communication was good on that end. He was always available and we didn’t have a hard time reaching him when we needed to.

21st Mortgage's application process was slow and annoying. It took a month, which was way longer than I hoped, but it worked. But communication and telling me everything upfront would have been nice and that would definitely have helped because I was supposed to pay $3,000 and ended up paying almost $4,500. Initially, I was told that all of the charges for the lady that I was working with, who was looking for the house, would be rolled into the entire mortgage and I just had to pay the whole thing. But they didn’t list it in the paperwork and when I went to sign the paperwork, the lady said the money that needed to be done wasn't there. But there was a time limit on signing the papers, so I had to pay for it right then. Apart from that, however, the loan officer was good and he explained 85% of the lending process, and this worked out for most of the way.

We got a mobile home transferred to our name from another person's name through 21st Mortgage. The home was financed through them too, so that made it easier to transfer everything over. The application process was good and quick. The lending process was really simple and straightforward, and it took us a month to get everything done. Nikki, the loan officer, got through everything I had. All I had to do was send her an email and she was right on it. I was impressed with her quick response and very comfortable working with her. Everything got done quickly and, so far, everything has gone well with 21st Mortgage's service, and I'd tell people to go for it.

We were getting a new used home and 21st Mortgage financed me. It took a month and a half to process the mortgage and the rep was great. She always told me that if I had questions, she would answer them. She communicated with me via email and called me several times, and I was pleased with it.

Everything was perfect with 21st Mortgage Corporation. I wanted to lower my bills and they were able to help me right away. Every question, they were totally reliable and fast. When I applied for a refinance cash out, they contacted me and asked for the paperwork, and then walked me through all the steps with the appraisal and homeowner’s insurance. The loan officer I worked with was reliable. If I couldn’t get her on the phone, I could get her on email and she answered in a timely fashion. If there are things I didn't know, she helped me with it and it didn’t take a long time. All in all, the whole process was definitely a good experience. This is my first time experiencing it and they made it easy for me. Also, the application and underwriting process just took 45 days. If friends ask about them, I'd definitely refer them 10 out of 10 times. They have good rates, the process is easy, and whenever you have a question, they’re there to help you.

I have owned several mobile homes and have gone through Greentree and Conseco, which are companies that no longer exist. Our local banks only lend seven years and newer on a mobile home, so I talked to one of the mobile home people and he said that there were a lot of mortgages that went through 21st Mortgage. I also saw it on the Mobile Home Village website. Tyler, my loan officer, was a very nice gentleman. However, I know a few things about the mortgage process and I felt that things were not explained well enough and clear enough for the average, ordinary day Joe who has never purchased a mobile home or doesn’t have the education. Also, when people are moving, they have a timeframe that they have to do. And I felt that the process took way too long. It started in the middle of May and ended on the 28th of June.

When it was time for me to move my family, my realtor referred me to 21st Mortgage. He said they were good, so I just went with it. I talked with 21st Mortgage and it sounded like something I was interested in. Moreover, they treated me fine. The process was okay, but they should speed it up. It took three weeks since they kept asking for my old job and then I couldn’t find a couple of pieces of paper. The loan officer was all right and did exactly what he was supposed to do. He answered everything I asked him and if he didn’t know the answer he'd get right back to me the same day. I gave everything he said he needed, but he kept coming back because the underwriting needed a few other things. Nevertheless, I'd refer friends to 21st Mortgage.

We were wanting to purchase a home, but it was an older manufactured home. Also, we had filed a medical bankruptcy a year ago so we looked into a mortgage. We went with 21st Mortgage Corporation and they wanted bank statements, pay stubs from my husband, and a history of our mortgage where we got our mortgage. Also, they needed information about the home we were wanting to purchase as far as where it was located, how big it was, and if it was on a dirt road. The application process was lengthy, but it was good and totally doable. From start to finish, the application and underwriting process took about a month and a half. And we were super pleased with everything that happened.

I was looking to get a mortgage for a rental property and went with 21st Mortgage because I have another rental property through them. The process was really crappy. I had everything they needed the first week that they told me they needed but then it took two months to get ‘cause they continue to ask for more and more stuff and I had continuously given them. Also, the application and the underwriting took two months and it just wasn’t a good experience this time.

It was very difficult dealing with the 21st Mortgage people. They kept telling us that the mortgage for our new home was approved, but then we had to go back and turn in some paperwork, and I didn’t like the way they handled it. We went to mobile home a lot and they were the ones that dealt with it and I wouldn’t recommend that to anybody. But, I got in touch with Fred before we got the house and talked to him after we got it, and he was very helpful. He made everything so much easier to deal with.

With nobody else financing mobile homes, I turned to 21st for my mortgage and had a horrible experience. To start, I went online and applied, and then everything came through. It was great. They assigned me to Chris and he was very nice and respectful. We went through the entire process, and then he went on vacation. He told me everything would still be taken care of. But it wasn’t. Another nice gentleman kept in contact with me. By the time Chris got back, I was already supposed to close on my house. And then, when the company mailed my paperwork, they mailed it back to themselves. We were on a time crunch, and they overnighted my packets to sign back to themselves. So then they took another three days because it was over the weekend.

When we wanted to buy a place, 21st Mortgage was the only lender I could find that would loan on land with a mobile home on it. I looked them up on the internet and found out the information, then I made a call to them and started talking to Ken, a loan officer. He stayed on top of stuff well, even if our file was not the only one on his desk, and my questions got answered in a timely manner. Once I had jumped through the hoops, we were able to get approved for the loan and we could go through the whole lending process. We got a conventional loan and it was for buying a new house.

I looked into a mortgage to purchase a mobile home and 21st Mortgage was the only lender I saw that dealt with mobile homes and they were the easiest one to pick from. The process of obtaining my mortgage went quickly and the application process was easy and good. I contacted them online and I got the application form the next day. It was great working with the loan officer, Marguerite. I was really impressed with her thoroughness and professionalism. She came over to the place I was staying at and she helped me fill the form out, then I sent it in. The application and underwriting process took a couple of weeks. They made sure that all the steps were taken care of and they did well in everything they did. It was easy to sign everything and everyone was thorough in explaining things to me. So, my experience with 21st was good.

The loan officer who helped me was a nice guy and a gentleman. He was real understanding. Everything was pretty much done over the phone because he was in Tennessee and we were in La Vernia. And he let us know what we needed to do and what we needed to get taken care of to get the process done. It took about a month for us to close and it went by fast and smooth. The application process with 21st Mortgage went through well and I'll recommend them to a friend.

I chose to refinance with the original mortgage company I was with and 21st Mortgage is also the only company that would refinance my mobile home. But when I bought my mobile home at a high rate around December of 2013, 21st told that if I made 24 payments on time without missing one, they would refinance it and drop 2 percentage points at the least. So after two years, I called them up but they told me that I was given the wrong information and that I still owed too much on the mobile home.

When we had gotten the house, it was a lease-to-own and we had gotten to the point where we had enough equity to buy it via a mortgage. We have a mobile home and 21st Mortgage was the one who worked with the leaser. They came out, did an inspection, and evaluated the house based on the location. Then, we signed the paperwork. I know that there were a lot more involved, but those were the pieces that I was aware of. The process took two months. 21st Mortgage called when the paperwork was sent via email to make sure we received it. And they made sure they called when they received the stuff back if there were any questions. They were all super helpful, nice and pleasant to work with. The experience was definitely good and pleasant. We’d definitely use ‘em again. We would recommend looking into 21st to anybody who needed to get a mortgage.

We got a mobile home mortgage thru 21st Mortgage 5 years ago. We have always been ON TIME with our payments. We recently had an issue which is none of their business, we got behind 1/2 a month last month. And we got our notice today that we needed to pay a certain amount in 31 days. They called us to remind us about the payment and we let them know that we were making the full past due amount today and then in a week or 2 that we will be making this months payment as well to make our account up to date.

Getting a loan through 21st Mortgage was cumbersome. The loan process took 45 days. Still, I understand that it's a difficult startup for them as it was a new type of chattel loan because there's a licensed vehicle involved but no real estate. However, I think that once the process is ore documented for the people on 21st Mortgage end, the process could be improved. Nevertheless, the rep that worked with me was really is the one that made the process smoother and made it simpler for me in order to try to respond and give them the information they needed. I think she went above and beyond out of her way to reach out, not only to me, but to the seller as well. She was very patient with the process though the seller was a little difficult to deal with. She hung in there to get the process completed. I appreciated that not only did she reach out to me by telephone, but she would send me emails outlining the information that she needed.

I bought a manufactured house. I called a bunch of places for a mortgage and 21st Mortgage worked out the best for me. The application process was simple. It took a couple of weeks and my loan officer Kelly was really helpful throughout. I did pretty much everything through email with her and she got back to me real quick anytime.

21st Mortgage was recommended to me for my new home purchase. The mortgage application process took between 30 and 40 days and it was really good. The rep was also very attentive and always responsive to whatever question I had. I was very comfortable working with him.

I have a kid with special needs so I looked into a mortgage. It’s a mothering cottage for him. 21st Mortgage had an offer so I chose to go with them. Their process was easy and everything went well with the loan officer. Although I was concerned with the horrible interest rate that 21st have. But we were trying to pay it off quickly. It was supposed to be a very short-term loan that ended up into a longer term.

Go through 21st Mortgage Corporation. I applied for a mortgage, had a decent downpayment and I was approved. However, I thought since I got in with them the first time that they would let me get another trailer, but they wanted too much downpayment. We already had the trailer for six months and I wanted to get another, but 30% is pretty steep. We would have paid $8000 or $9000, but $17,000 was a little out of what we wanted to pay. But everything was good during the first time and I didn’t have any problems.

The first time we worked with 21st Mortgage was for a home. They gave us feedback quickly and a lot of information which are factual and realistic. It’s not like the other companies that will let you drown yourself. There was a manager that walked us through everything that we did before we obligated ourselves to the financing. They worked with our credit and our situation at the time, so that was really helpful because they gave us more input before we made a big decision with our finances. We’re an average homeowner that doesn’t have the perfect credit. But we are working on our credit, and 21st was able to help us with what our income is and allow us an opportunity to build a budget and stick to that.

We were purchasing a new home and that was why we looked into a mortgage. It was a home buyer and we went with 21st Mortgage because of their rate. The process was very smooth and very quick. It was easy to communicate with them and I was pleased. I had a good loan officer and they kept me very much informed. Others should look into what 21st Mortgage can offer them.

We own a property that got a four-bedroom home on it, which we gave to our children, and we decided to get us a Solitaire, two-bedroom, two-bath trailer. We put it in our property, and we decided to look into a mortgage. We compared five companies and 21st Mortgage seemed better than what most of them were and they gave us a better deal. The application and underwriting took less than 10 days. The loan officers seemed to be professional at what they were doing and we were happy with it. Also, I'm 75 years old, and senior citizens need to be treated with respect, too, and they did. I would recommend the company. Everything with them has been good and most people would be happy with it, too, if they looked at it.

I needed a new house and it was easier to go with 21st Mortgage Corporation over other lending providers so I went with them. Their application process was pretty easy, straightforward, and took a week to complete. I had a good experience all the way around.

We wanted to move into something new and get back to our hometown. I already had property so I was just looking out for a loan for the house. We submitted through a couple different mortgage companies and 21st was the one who helped us and gave us a specific rate, but we negotiated a little lower interest rate. The other company we tried would not go any lower. 21st accepted what we offered and that was why we went with them. Their process was really simple. We applied with everything for the double-wide mobile trailer home that we wanted through A1 Homes.

I bought a new house and was looking into a mortgage. And I was turned down by two companies. I didn’t have enough credit apparently, but 21st Mortgage gave me everything I wanted. The application and underwriting process took about two weeks. And it was a good deal. Their reps knew what they were doing and answered all my questions. I'd tell others to deal with 21st Mortgage. They're a good company.

I was buying a mobile home and 21st Mortgage Corporation the only company that did mobile home mortgages. I went with them and went through the normal process. I showed them my income and my expenses and some last couple of years of income tax. The application and underwriting process took a couple of weeks. Also, the people at the dealership took care of everything.

We needed a new house to live in and our realtor recommended 21st Mortgage. The application process was good and the loan officer was patient with us. We were satisfied with everything. Use them.

We looked into getting a mortgage for a new home purchase and we already used 21st Mortgage Corporation before. During the recent hurricane, we have lost everything but 21st Mortgage found the place for another home. And then they took all of the information and filled out the application, and it was pretty easy. They also answered all of our questions and gave us the necessary technique needed to fill out the form. It all happened relatively quickly and the overall process took about two or three weeks. My husband was the one who mainly had to speak to the reps about the term and things of that nature. They did what they needed to do and it all happened smoothly. I would definitely recommend 21st Mortgage.

The process of obtaining my mortgage from 21st Mortgage went well. I just sent in the paperwork and they approved it and I got my money. They were wonderful and it was a great experience.

We bought a new home and property so we looked into getting a mortgage and the company we got the house from went through 21st Mortgage Corporation for us. It was pretty easy and it was an open-and-shut case. I've had 21st Mortgage for four or five months and they're a good one to go.

I had a great experience with 21st Mortgage. A friend suggested using them, so I had filled the application out and then left. The process was easy to do and everything went pretty quick compared to the other people I work with, how long it took them to get everything done. The rep that I worked with was professional, easy to deal with and answered all my questions. Every time that I’ve talked to them, they called within an hour or two. If I had to leave a message, somebody called me right back.

I purchased a home and 21st Mortgage Corporation was recommended. The application process was all good. It took a few steps and took 20 days to a month, which was not bad. The loan officer called me and he was a nice guy and I was impressed with how the process was easy going. We didn’t have much credit because we have never financed much before, but they pushed it through, and soon it got approved. That was a big step for us. I called 21st Mortgage to pay off some on the side from the principal and to see the information on how that would work. As far as I understood when we got that loan, I had an opportunity to pay earlier if I was able to. But I'm not ready for that yet and I got a few months away from that, but I will tell them then to see what it requires. Other than that, everything was good. Go to 21st Mortgage Corporation because I have no problem.

I got a new home and it was 21st Mortgage Corporation that does loans for the mobile homes. The application and underwriting process took a week or two and it went pretty good. They get into some debt. I had a bankruptcy a few years ago and they gave me a good interest rate. 21st Mortgage Corporation is great. Go with it.

I was looking for a new home and I heard 21st Mortgage is a real good company and they work with you to align your credit. The loan officer was very easy to talk to. With them going over all the information, the process took about 30-minutes to an hour and they were due in a week and a half. If you're looking to buy a new house, 21st Mortgage will work with you with your credit.

21st Mortgage Corporation was the only one that would loan on a new manufactured home. The place where I bought my house at had all the paperwork and I filled it out and they sent it to 21st. Then, 21st contacted me. The application and underwriting process took about a couple of weeks. I felt comfortable working with 21st Mortgage Corporation. Try them out.

We had a rough time in Montana. The hurricane hit in August and we had to walk away from our place, and we needed to buy a new house. We applied for a home loan with 21st Mortgage and they accepted us. The application process went smoothly for us and there were no big hiccups. It was all done over the phone and the paperwork was done speedily. We worked everything through the guy at the mobile home place and he worked on a lot of stuff for us. We got the house in November. By working with 21st Mortgage, we got a new house and a fresh start, and I've got nothing but good things to say about them.

When I bought the mobile home, 21st Mortgage Corporation was the only finance company available they had. The application process takes two weeks, which is fast, and everything is very clear and they answer when I call them. I went through the person who sold me the mobile home for all the questions and after a month for everything, I got the mobile home.

We bought a modular home and a lot of the banks and financing companies would not finance it. Solitaire Homes recommended 21st Mortgage and we got a regular mortgage from them. We had to provide a few documentation, but most of it was taken care of by Solitaire Homes and the 21st Mortgage officer. The process was relatively easy. However, I had a tax lien that had been paid off and it wasn’t showing up. We had to take care of that and they wanted to see proof of that. But other than that, they handled everything fine and did an outstanding job. I would recommend and tell others to give them a call.

We just moved in this week, but we’ve been making the payments for six months. Solitaire, the people that we purchased the trailer from, is in Albuquerque in New Mexico and the contractor was very slow. They picked a certain person and he would only come by to work once a week, so we have been without a house. We had to stay in an RV and then we would go and stay with my mother-in-law. It was hard to stay there with her, but we stayed for eight months and so. I finally called Solitaire and called the corporate.

I looked into a mortgage since I moved back to Texas from Washington State and bought me some land and a home. The people that I bought the Solitaire Home from did their financing with 21st Mortgage and they gave me the best rate. The Solitaire Homes did most of the mortgaging, but I have 32 years of a mortgage, so it was basically the thing I’m used to. I did the application on the house, I got the right price and got the right interest rate, did all the paperwork, they submitted it all and then took care of everything for me.

When my house was marked down to the ground, I looked for a mortgage and I got a regular one from 21st Mortgage. It was our first time and I gave them a $10,000 down. The people I bought the house from were already using them and the application process was okay. It was the way I expected it. The whole process took a couple of weeks but sometimes, it was on us getting certain things so it was not bad. Everything in the process was fine and smooth. I had a good interaction with Scott, the loan officer, who did what he said he was gonna do. He seems like a busy person but he called me back and did his job. I was comfortable working with them and I'm happy with the experience.

I bought a piece of property and my first home. The mobile home place I went to is partnered with 21st Mortgage, so they got me hooked up. I've been going through 21st Mortgage since September and everything's been cool so far. Everybody I've talked to is friendly. Sometimes I forget to pay the day I'm supposed to pay because I get so busy, and they'll call me and remind me. That helps out and they've never given me a hard time about it. The reps also gave me time for everything. The application and underwriting process took about three weeks, and I got pre-approved lots of times during the process. It could have been a month before I finally got approved, but I had to do a couple of things too, like pay off a couple of credit card bills.

21st Mortgage is very amazing. Sometimes I miss the payment as far as trying to do it online so I get stressed, but they were always there to help out. They are outstanding as far as being flexible and generous. The customer service always listens to people’s concerns and see how is it that they could find a solution to every issue. The loan officer kept saying that whenever I’m ready, they could take the available payment, which was just a check. I told him that I was ready and that I had to watch for the routing number. They said that they were gonna send me a letter saying that I would make the payment on this day and this amount, which is where our due date is on this day with this amount. They also told me how much was our remaining balance and gave me the confirmation number to keep it as a record. The contract is everything positive. So, I tell others about 21st Mortgage and if they they have something different then I'd tell them to switch.

21st Mortgage Corporation is wonderful but the reps really messed this up bad. We tried to ask a lot of questions and we tried to be as clear and precise on what we were asking. We even wrote everything down so we thought we got solid answers. But as it got towards the end, we found out that we were misled on some of their answers. The rep got upset with us and it was very intimidating. However, we were in such a situation that we had to continue on and follow through with what had to be done. It was very emotionally upsetting that we were misled and it didn't help us out in the long run but it was finished. We were done and that was the way it is. It was very difficult because it was a big financial decision. We had not made the decision earlier in our lives so we had to do this and we’re in our early 70’s.

I decided to go back into the homeownership market and 21st Mortgage was one of the few companies that work with manufactured homes in the state of Florida. The application process was very streamlined which I appreciated. They just needed basic information from me, from the sellers and about the home. They also pulled a background and credit check. Time was of the essence in the situation and if I had questions, they were quick to get back to me with answers. It was relatively a very simple process, which was nice. It was done in a matter of two and a half weeks. It's a bit different from buying a manufactured home and buying a brick and mortar, which were all my prior experiences.

The person from 21st Mortgage took care of me and explained everything to me. He was very professional and he helped me well. The application process took two months and it was fine. I had a very nice experience and I'm very satisfied. 21st Mortgage is a very professional agency and I would fully recommend it.

We bought a land with a home on it and 21st Mortgage Corporation was the only one who would finance the home. All the other companies were too high in their rates. Ryan, the person who helped me, was very nice and helpful. Plus, the application process was good.

We were looking into getting a house and we reached out to 21st Mortgage as per the suggestion of our realtor. Our interactions with the loan officer were professional. Our questions were answered and we got help filling out the paperwork the way we needed to. The application went well and the paperwork and all the underwriting was done in 45 days, which was quick. It was a good experience. I just wish we would have dealt with them more directly because there were the realtor and the management of the park and it got a little bit confusing.

We were buying a mobile home and 21st Mortgage was recommended by the dealership. The reps were very friendly and helpful. However, I got the mortgage agreement and then things changed a little bit and then we got another mortgage agreement. It got confusing because they kept sending us another paper and it was the same thing, sometimes a little different.

Very friendly, courteous and professional. Answered and explained all questions and forms completely in laymen's terms. Did not rush the process and was very patient with first time buyers. We were very pleased with all aspects of our interaction with 21st Century Mortgage.

I bought a new place and 21st Mortgage gave me the best interest that they could get me. Everybody walked me through everything pretty well. I talked to the loan officer twice and he seemed to be very helpful over the phone. Nothing was done in person although I'd like to do things in person.

Some people I know use 21st Mortgage Corporation for their home equity. I purchased a new home so I got their conventional loan program. However, I had to chase them down to get information. It's almost like I had to do everything. I also got all the paperwork for them. I don't even really know what they did versus what they were supposed to do. I also got this outrageously high interest rate.

I’m a real estate agent and I’m using 21st Mortgage for the loan. Their process was good, which took a few days from application to underwriting and they were on time. Everybody’s cool. They answered all my questions and they replied to me really fast. I’m very satisfied and I'd recommend them.

My husband was shopping around for mortgages for mobile homes and we found 21st Mortgage. The previous owner told us about it because he had his loan there. We contacted 21st and filled out an application online. And then, they contacted us. The process took over 30 days. The only thing was I wish there was a better communication because it was us trying to contact them to get us going. They were pretty good about returning calls but it took a little while and then we had to call and ask about the process and what was going on. It wasn’t really terrible though. That aside, the loan officer was very pleasant the times that we talked to him. He also tried to answer our questions and helped us.

I looked into getting a mortgage for a new home purchase and I chose 21st Mortgage as my lender. My parents recently bought a house and they used the financing services of 21st Mortgage and this lending provider was pretty much the only option that I had. The rep, Justin, was excellent, very pleasant, and easy to deal with. I’m up here in Michigan and his offices were in Tennessee. The loan process was all done through email and over the phone and it was very user-friendly. Everything was good with 21st Mortgage and I would recommend them.

My Realtor suggested 21st Mortgage Corporation. Their application process was straightforward, easy to use. The whole process seemed quick. We had tried one other place beforehand and this one is a lot quicker. The loan officer was great, very polite, very informative, helpful and very responsive to questions. I was very impressed.

We were new to the mobile home thing and we had asked several places and several people that we talked to said that 21st Mortgage Corporation is the best. So, we decided to apply and their application process was good. I really appreciated everything that 21st did. The application process was fast and the person that we worked with was fabulous. We had a great experience. However, everything on the seller's end was really slow. We actually rent out of our initial 60-day pre-approval and had to apply again.

I was buying a mobile home and I needed to find a lender to finance it, but not all banks and loan companies finance mobile homes. 21st Mortgage worked with me the best, so I chose them. The process of getting the mortgage set up consisted of finding a home, then finding the funding and get it approved. I found 21st Mortgage and their reps were responsible and respectful. We finally completed the process and it took several months. I would definitely tell my friends to use 21st Mortgage. Even the property manager here at the mobile home park wrote their number down and spoke with them several times, and she said that she would refer 21st Mortgage to people if they needed financing.

I bought a home and I needed somebody to finance it, so I looked into a mortgage. But it was a mobile home and there aren’t that many companies financing that. The realtor suggested a person, then that person suggested 21st Mortgage. The whole process of setting the mortgage up, from my saying that I would buy the home until we signed the papers, was done in five weeks. The realtor said that it would take six weeks, but it was completed sooner. The loan officer that I worked with was really nice and her service was excellent. She explained everything and went through each page, and she told us what we were signing. 21st Mortgage did a great job and the people there were really nice to me. If I had any questions, all I had to do was ask and somebody was there to tell me the answer. Everything was addressed right up front. 21st Mortgage treated me fairly and I enjoyed working with them.

We bought a modular home for our trainer in our cattle/horse farm and 21st Mortgage Corporation was the one that the modular home people were working with. At first, the mobile home company told me I only needed 15% but with all the dealings I had done, I knew that I needed 25% so then I had to write them two checks. With 21st, we had good intentions of making it an automatic payment but we never got it set up. Between my wife and I, we weren’t making the deadline and I kept getting called and I told their rep that I would get it out. He was very aggressive and I finally asked if he treated everybody that way. That was when I decided that I would just pay it off. I wanted the interest but the conversation that we had was a little too much for me.

There were not too many people that finance manufactured homes. 21st Mortgage has a great system where if someone’s credit rating is questionable, they give them a chance. They had different tiers of qualifications. And in doing my research, talking to people who were involved in the manufactured home industry, 21st carried a well-known reputation. They asked me for a lot of documentation for my loan and a lot for verification, too. But most mortgage companies do that no matter what the circumstance. My rep was very professional and he didn't deviate, not even for one thing. If a name was misspelled or a letter was wrong in that name, he redid the document. There were times that it was very difficult to get a hold of him because he was always on calls, but he always called me back.

I looked into getting a mortgage for a new home purchase and I went through 21st Mortgage with the realtor. The lending process went well and the application process was easy and good. The application and underwriting process wasn't long and took an hour or two. Also, the loan officer was excellent. I’d definitely send friends their way.

It actually went very well and once I got in the total realm of wanting to get this done, it went fast! I am just glad it's over and I am sure Mr and Mrs ** are as well. Brandon helped me get this started due to this same company was the one that helped him purchase this same house.

Tyler ** did a really good job. The Underwriters said no Tyler made it work so I just want to say a big thank you and hello to Tyler ** as my first payment was paid through my checking account. I have a home loan because of Tyler.

Last fall, I looked into a mortgage because I had to move and I found a mobile home that I wanted to buy. Originally, I went to a bank but they were not interested in loaning for a mobile home. And when I talked to the place where I wanted to buy the mobile home which was an existing home in a trailer park, the park manager there gave me the name of 21st Mortgage because he had dealt with them before and he said they're mobile home lenders.

We were looking to buy a house and there were only a few companies that would do modular homes so we decided to go with 21st Mortgage Corporation. We had to fill out lots of paperwork to make sure we qualified. Our modular home is in a mobile home park so we had to get qualified through the park and I had to know if we could make the mortgage payment and the lot rent and all of that. All of that was fine. It took longer than what I would have liked, but I totally get it. It doesn't happen overnight so we had to send paperwork here and there and do different stuff. It wasn’t easy and they had to make sure that we qualify and everybody got their ducks in a row. The application to the underwriting process took about a month.

I needed to consolidate a debt and I own a manufactured home on leased land but there were very few companies that would lend on that type of property. But with 21st Mortgage, I had an easy time with their application process. That process and the underwriting took about 30 days. I had a nice young man for my loan officer who was very courteous, answered my questions and provided what I needed to do. It came piecemeal though.

I was living at a rental home and the landlord was abusive for 10 years. The place wouldn't provide habitability, I couldn't sleep in the bedroom where I had mold, and I had no heat at all for 10 years. I couldn't take it anymore because I'm 76 years old now, so I sued them and that gave me enough money for a down payment. Also, I put in extra money after living for 10 years on my social security and didn't use any credit. So, I decided to look into getting a mortgage. I was trying to buy a mobile home in a park on leased land and that's what 21st Mortgage do so I went with them.

We purchased a new home and 21st Mortgage was the only one that would finance a used trailer. But it took a while to get approval. They are from Tennessee and we are from Louisiana so there was a matter of sending things back and forth like faxing, mailing and e-mailing. Overall, with the application and underwriting, the process took four months. We worked with a guy for the loan but we had to switch to another guy and that was a headache. But other than that, everything was fine with them. I’m happy that 21st gave us a loan.

I wanted to purchase someplace and I found a used home that I liked so I looked into a mortgage. The people I've seen with a local mobile home lot work with 21st Mortgage and the person that I was buying the home from recommended the company. That was the first home I bought and getting the mortgage was a bit of a mess. They had me provide proof of income, where the money came from, the payment down, my driver's license, my Social Security card, and a couple of years of W2. The application and underwriting process took five weeks. John from 21st was contacting me and then an underwriter was also sending me stuff. It was confusing.

I was trying to buy a house for my dad and 21st Mortgage was the only company that offered mortgage financing for a mobile home for somebody that was buying it for somebody else instead of themselves. I got a 30-year fixed rate mortgage and the process of obtaining that was an absolutely horrible experience. The people themselves were nice and I had no issues with their personality, and they responded when I needed to. But it took me eight months to get this home for my dad. It was a back and forth of them needing these documentations and me providing all of those that they asked me for. It was a nightmare and I don't ever want to do it again in my life.

Our property came with a single-wide trailer and it was very hard to find someone that does loans for those and would assist us. A friend of ours, who's an assistant realtor, told us that 21st Mortgage would be the best for us. It was our first time and we thought it was going to be a lot harder, but 21st Mortgage made our experience easy. We had to wait for everybody to get certain documents and find the right documents that we needed, but they told us anything that we did not know and walked us through what we were supposed to do and sign. We also had so many questions as first timers and we could call them anytime and they helped us out with those questions. I was very satisfied with my experience with 21st Mortgage.

My experience with 21st Mortgage was extremely good. I was going to purchase a house in a different complex and the realtor who was going to help me get it said that there's a mortgage company that does manufactured homes. When that deal fell through because the person who owned it could not clear the title, I used the same mortgage company from the home that I am in now. Obtaining the mortgage, however, was time-consuming. The guy wanted every single paper from every single thing. He did not trust me when I said I took $2,000 out of my checking account and put it in my other checking account so I had to get confirmation of that. Everything took over two months. Meanwhile, my credit score was 780, so that did not play into it.

Recently 21st Mortgage has been calling me every month for my payment. I have had my home for over 20 years and have NEVER missed a payment. It's not late until the 15th, So leave me alone. Stop with the calls, text and emails until a person is late. I would have never given you this rating, if it weren't for the calls. PS. This is not a debt, dammit! It's my mortgage!

My home burned February 2, 2018 and she (Joan) was notified of this and I called her to let her know what was going on. Every time I called her she had an attitude and she act as if she didn’t care. All she kept telling me I’m going to be in foreclosure and she wanted me to continue to make the payments. So I was I call her to ask her have she heard anything from insurance company. She claim I didn’t have one and the same letter the insurance sent me they sent 21st Mortgage I gave a copy of it.

I have a couple of issue with 21st Mortgage staff. This person it seems like he wants to get his message across to me. He had been sending me letters after letters in the mail. Calling me non-stop on the phone. He called 6 days a week 5 times a day. I refuse to talk to him. Why? Because he is doggin me out for a payment of $235 which is I am not behind my payment. I am not delinquent in my payment. I just want to get this across to you all but the situation get worse. This person send me a FedEx. When I came home from work I saw a letter at my door and I went to the door and I open the letter. The letter is from 21st Mortgage. The person that sent me that letter his name is Tyler **. He really doggin me out for a payment for March.

My credit wasn’t great and 21st Mortgage Corporation was the only one that took me. I wanted to buy a house and I went with their first-time homebuyer program. I called them, filled up paperwork, and sent it back to them. They sent me a prequalification and found a place I wanted. We sent them the offer on it. They qualified it, and we went through the deal. The entire process took a few months. And I knew it was going to take that long.

21st Mortgage is amazing and my experience with them has been great. I purchased a home and they came as a suggestion from the neighborhood that I moved in. 21st Mortgage got back to me within a day, whereas the other mortgage companies haven't got back to me even yet. I got an FHA loan, and then went through the usual application process, them making sure I am who I am. And it was a quick one, which took about three weeks. Everything was online, so it was also easy.

I looked into the mortgage to buy a house. I've previously been approved by Wells Fargo, Bank of America, and one other at a much lower interest rate, like 4.25%, but the reason I went with 21st Mortgage was that they offered mortgages on the mobile homes. The application process was lengthy and drawn out. But in my understanding, that's the same with all mortgage companies.

We were buying a property and I did some research and found that 21st Mortgage was a good company to go with. It took a lot of research to get the various things needed to obtain the mortgage, such as our credit rating and forward information regarding how much my salary is. The application and underwriting took two months. But our rep was very, very good. I felt comfortable working with him. We just corresponded by email. Sometimes I would ask a question and he would tell me what is necessary to get the loan and then I would provide that information.

21st Mortgage Corporation was the only company we could find that would refinance a single wide mobile home. They just had us submit all the paperwork and the representative that we got was very knowledgeable and nice. We did it all by phone and submitted all the paperwork online and it was pretty smooth. We gave them the local title company that we wanted to close at and they set that up online too. That went really well.

A friend of mine recommended 21st Mortgage Corporation and I got a house loan with them. We sent them all kinds of paperwork and it was fine. The process took about two months. My loan officer was reasonable and he called me and let me know if I needed something else.

21st Mortgage financed my home and I was satisfied with my experience with them. After I filled up the application, they studied it and they took a few days to decide if I qualify for the loan. The loan officer requested an email at the beginning, for several documents that I had to give them, and then he worked out another document that I needed. I got all the documents that they requested in about a couple of weeks. The process took a month from the beginning to the end and it was quick. We just had four emails and then they approved the loan.

Everything about my experience with 21st Mortgage has been good. As a first-time homebuyer, I did the same step that everyone does to get the mortgage. I filled the application and 21st Mortgage let me know if I was approved or not. The process took 30 days and it was fine at the end. The agent I worked with made my process and payment every month, and he was fine as well.

21st Mortgage was awesome. They went above and beyond of what a mortgage company is expected to do. I was buying a property from a friend of mine. I had a personal note with him, but he went bankrupt so the US Bankruptcy Court ended up owning the property and I had to buy it from them. I didn't have the balance to pay the property off, so I had to go get a mortgage.

I wanted to buy a house and 21st Mortgage is the only one that lends for mobile homes. The process was fairly simple and took just a couple of weeks. At first, I couldn’t get a hold of anybody. My realtor called me to go through them and she got me connected with Joe. When I got Joe's name and he said he was my contact, it became easier. He would respond to me, send me emails and requests. He did a really good job and I was happy with him.

I needed a bigger place to live and 21st Mortgage Corporation gave me a mortgage. The process was easy and it didn't take too long. A lot of the process was on me and the loan officer just found time to get it all done. Once we got all the paperwork, it went quick. I worked with the same loan officer through the whole process and I felt comfortable working with her. She also always got right back to me when I called her.

We were renting for five years and we were looking to get another house. My wife's mom went through with 21st Mortgage so we gave them a shot. My experience with them went well. However, we had a few hiccups. They had a hard time figuring out if the lot for the home we bought was in a park or not. It was mixed in with the subdivision so it wasn’t a regular park. They couldn’t figure out what they are going to do and where the property was. It dragged out for quite a while. We were about to cancel the loan since we couldn’t get that done but they worked it out the last minute and we got it. Overall, 21st Mortgage did a good job.

I wanted to pay off my loan and Caleb was very helpful to me by checking to see if I could do it by phone as I could not get to my bank. He checked with Sean to be sure it was possible and thankfully it could be done. I appreciate all their help and will be sure to let friends and family know how 21st Mortgage has always taken such good care of me. Always ready to help when needed. Than you all for the years of service you have given me.

It's very difficult to find a bank to buy a mobile home. I then found 21st Mortgage online and they're one of the few mobile companies. I checked their reviews and everything looked good. At the start, the process took too much time. The person who was helping me, Jonathan, didn't know a lot of things that I need to do to the last minute. Then, when it was almost done, I put more pressure on him and he put a little bit more attention on the details. Right now, they're a little bit faster. The whole application and underwriting took three months. My loan interest, however, is too high and I'm trying to refinance. Also, one time, when I call in and somebody answers in Spanish. She was really rude to me. But the rest of the people that I've talked to have been really friendly.

21st Mortgage Corporation was the only company in our town that dealt with mobile homes, and my experience with them was good. I got a mortgage for my manufactured home in a trailer park. I got an appraisal and then paid a pretty high down payment on it. It took some time for me to come up with the down payment but it worked out just fine. I was approved for everything in about 30 days. Adam was always helpful with what I needed to do. Sometimes it was a little hard getting a hold of him, but he usually got back to me within the day. I'm a phone kind of guy and not a texting or emailing kind of guy, and a little more on the phone would have been nice.

We sold our house and got a mortgage for a new home, and 21st Mortgage was the only one that did a loan on a mobile home with land. The process was quick. Any questions that we had were answered by their people. It took 30 days from the start to closing, which was the right timeframe. Whenever I called and I got in touch with somebody, their people were able to help me with any problems that I had. Plus, I was comfortable working with my loan officer. But he had a vacation in the middle of the process so I wound up speaking to someone else. If they're going to start the process, don't take it if they know that there's an upcoming vacation schedule. But overall, I would tell others to go ahead and give 21st Mortgage a try.

I was buying a new home and it was my first time so all was new to me. I went through different lenders and it was a waste of time. You have to make sure to get it right the first time as far as who qualifies for what. I was looking at block homes but I was also considering mobile homes and there were a lot of lenders that did not finance mobile homes, so I ended up with 21st Mortgage Corporation. The application and the underwriting process took three months and it was pretty easy. If I needed help with something, I just called the loan officer and he was a nice guy. They helped me and made sure was I sending in all the right documents to be qualified. My experience with 21st Mortgage has been good.

My daughter's husband has been on some drugs and she was in a financial bind, so I went for a refinance on my mobile home to get her some cash and get her out of some debt. The application and underwriting process with 21st Mortgage took two to three months and it could’ve been a little quicker. I dealt with one person in particular and he seemed to respond quickly if I had any questions. He was fun to work with,too. Their reps gathered some information and the process of getting everything done was good.

We sold our house and purchased a used double wide through 21st Mortgage. I called around through a lot of mortgage companies and they are the only mortgage company that loan a home in a park and they were able to provide me the policy I needed. The process took more than a month. I mostly faxed the information and I also mail or talk to them on the phone. But it seemed like there was an awful lot of repeated paperwork that I had to do because when the person I was dealing with sent me the list of things that they wanted, I would send it back. Then, I got another list of the same thing, so I'd call and ask why I got the list and they hadn’t received it yet. There were too many hands in the pot as far as who’s doing it and the paperwork would go to somebody else. It would go a lot smoother if I dealt with one person.

Not very many people would take in manufactured homes and 21st Mortgage was suggested to me by the person who I was buying the house from. Getting a new loan with them for the used house took a whole bunch of hoops to jump through, so it was just a matter of jumping through one hoop at a time. 21st Mortgage gave me a list of items I needed to put together and I sent that to their guy named Adam. Then I worked with him back and forth. When he went out of town, it got to a different person. I worked with his secretary, passing it out after so much time until 21st Mortgage was finally satisfied with what I gave them. Everything happened in about a month and a half and we were grateful it worked out.

Our private financier passed away and we had to refinance our home. We called every bank possible because a lot of banks will not finance a double wide. 21st Mortgage was the only one that we could find that would finance a mobile home. We have a fixed rate program. We had to provide the proper paperwork which was faxed to me overnight, sign the paper where they got our income tax return and show the amount of money. I also had an advantage that my sister is a mortgage broker there. I asked questions before we even went with 21st Mortgage. The interest rate is high but they made it simple for us to get the loan through them compared to regular banks. The process was even simpler than buying a regular house. Right now, I’m extremely happy with them because they edit our property tax and insurance which we didn’t have before.

21st Mortgage is awesome. I wanted to buy a place, and since they provide financing for mobile homes and manufactured homes where other companies do not, I went with them. I had a regular refinancing for a manufactured home. I called them, asked them and I filled out an application and they financed me. Because of my credit score, I had to come up with a bigger down, 20%, which wasn’t an issue so there wasn’t a whole lot of paperwork. Everything took about 30 days. My loan officer was straightforward, and he was very easy to talk to and he was always there for every question or concern that I have had. Also, he always got back to me right away. They just made it very simple for me, which left out all the stress that can come along with purchasing a place. I went through the whole process stress-free.

I was purchasing my mobile home and 21st Mortgage was recommended. From beginning to end, the process took about a couple of months because there were a couple of snags and I was frustrated with some of that. But the person that we were working with handled it as well as she could at the time. She was very knowledgeable and upfront about everything. She would explain things clearly because this is our first time purchasing anything. So she was very friendly and good. But when we got all the paperwork together, things were crawling because they were really busy with other clients as well at the time. Though it took a long time, they helped me through the process and it was easy.

I've had a good experience working with 21st Mortgage Corporation. I'd recommend going with them.

I was looking to purchase a manufactured home and 21st Mortgage contacted me. Their loan officers were really good about telling me upfront what they needed, or if something was wrong. I just got all the information and documents they needed sent over to them back and forth. It took a while to get done because things either got rejected or came back because they were missing information. Overall, 21st Mortgage is a good company to use.

21st Mortgage Corporation was the only option and available to me when I was looking into a mortgage because I wanted to move out of an apartment and own something. First, I found the trailer that I wanted. The real estate agent that I was working with was the one who did all the application with me for 21st. The loan officer was all right but I didn’t feel I was kept up-to-date much. I kept calling him to ask questions and find out different things about like if I was approved and when I would be able to move in. Then, it was handled between them when I found that I was approved. If a friend asks me about 21st, I’d tell them to give it a try and to see what they can do.

I was having tough times and 21st Mortgage really changed my mindset. I worked with Ryan and Jeremy. They was awesome. They understood where I was coming from when I told them my situation. I give both of them 5 stars and they deserve a raise. I informed them that I only want to work with them if I have problems. No other supervisor. Keep up the good work guys. You have a happy customer.

Over a different lending provider, 21st Mortgage had a better rate. We got a manufactured home loan from them. The mortgage process went fine although I had to submit my documents more than once because they didn’t get them or couldn’t find them. 21st Mortgage wasn’t exceptional but they weren’t awful.

We were buying a mobile home and 21st Mortgage specialized in them so that's why we chose them. The process went very well but 90 pages of closing documents was a little excessive. Even so, the interaction with the loan officers was excellent. They were all very good. They responded when I had questions and there was never an issue with any of them. We were just happy with the experience. It was done fairly quickly and smoothly. I'd definitely tell others to use 21st because they were good. It was our first time buying and they were extremely helpful.

21st Mortgage Corp. was the only company that would deal with the manufactured homes. The mortgage process went really well, and my interaction with Nikki, my loan officer, was fine. I know she was busy but she got back to me in a timely manner for the most part. All my questions were answered as soon as she had the answers for them. 21st Mortgage is a good company, and I would tell my friends to go ahead and go through them.

The interactions with the loan officer at 21st Mortgage were fine, they've done well and I would recommend them.

I was buying a home and got a mortgage from 21st Mortgage since there aren't too many mobile home mortgage companies out there. I filed my paperwork, gave them numbers, and they figured it out from there. However, there were little hiccups. There were things that understandably took time, but there were other things that shouldn't have taken as long as they did. But it's give and take. I'd recommend them.

If I could give 21st Mortgage a negative star rating, I would. We had a mortgage with them for almost 10 years, paid on time every month, FOR TEN YEARS. In December 2017 this company was going to force place a liability insurance policy for $600 on our mobile home - even though my insurance company had already sent them proof of coverage (our policy renews in December). Anyway, that was taken care of and they told me it was an oversight and they cancelled the policy... but this was the last straw for me. My husband and I decided to re-finance our home (because we got a better interest rate anyway)...

I went through a bunch of realtors to see who covered modular homes and who will accept my application. Then I found 21st Mortgage Corporation. I called them and said I'm looking for a module at home. I needed to see if I'm qualified. The gentleman who helped me was polite and he did what he could for me. I was able to get the loan but I wasn't impressed with the loan officer because I think that he kept pushing me off. Everything that he wanted to do was online and I don't have a computer. I also had to fax them $100 worth of paperwork but he said he didn't get it. That's when my realtor took over. I didn't have to deal with 21 because my realtor did it. I was the third party.

I can honestly say that my experience with Kam and Taylor on January 30th, 2018, made me change my perspective about 21st Mortgage. Both these ladies really helped me out when I needed it the most... I have been going through a lot and these two actually seemed to have compassion and willing to help my financial status. My suggestion is to go ahead and answer the call and talk because they really want to help you... but they need to know what is going on otherwise they think you are just ignoring them. AGAIN A SPECIAL THANK YOU ~ KAM & TAYLOR... GOD BLESS Y'ALL!!

The real estate agents helped me look to see what lending company was qualified for me and 21st Mortgage Corporation was the first one that qualified me. Their application process was good. I gave my Social Security, my pay stub, my W1's, and my tax information. Everything was done in three months although I didn't know that it has higher interest rate and I thought it was the same as housing. I gave my information to the Realtor and got all the information through the mail. So far, I've only called their rep two times, to tell them that I want to put in more money for the down payment and to ask them the reason for the change of interest to 7.5 because I had a different home that I chose before and that was at 6.75. Overall, 21st Mortgage is a good company and I had a very nice experience with them.

I recently purchased a mobile home and mobile home mortgages are tough to come by since not all lenders provide them. I contacted several companies and I liked 21st Mortgage. They were very easy to work with and was recommended by the selling agent. I mailed the offer on the mobile home, contacted 21st Mortgage, and I scanned and emailed them with some paperwork like bank statements and my income. It wasn't difficult. They called me with a few questions and within a week, I was approved and the loan went through the process. I was very surprised.

I bought a house and I needed a loan for the mortgage. My realtor then found 21st Mortgage. She handled everything. However, we had a problem with the guy from 21st Mortgage. He went on a vacation twice and he took forever to do everything. Once, he even sent the wrong paperwork. Finally, he got everything together and the people at the office rushed everything. The whole process took two months to finish and it shouldn't have taken that long. I was supposed to move into the mobile home before Thanksgiving but I didn't get in until the second week of December. My realtor told me that this was the hardest process she has ever encountered and the hardest mobile home she has ever had to sell. If my friends would ask me about 21st Mortgage, I'd tell them to find somebody else, or don't go with an out-of-state loan officer.

The guy who I got my mobile home from recommended 21st Mortgage because of their interest rate. I also did my research and spoke with several people and they were the best ones to deal with. Everything went well with the loan officer, but we were held up because of the proof of income. He didn't understand the payroll because the mother of my daughter is a home care nurse and her pay stubs come from five different houses where she works. It was also rough to send emails back and forth since our times are different and my work schedule is rough. The process then took about four months to be finished. But I appreciated what 21st Mortgage did and they were great.

I wanted to buy a new home and 21st Mortgage was the only one who gave me an option and the only company that would finance a mobile home. However, I feel like 9.5 or 10.5 percent interest is a bit ridiculous and they said there was no negotiating on it. The process took three or four months, and I had to come up with all kinds of information. I had to wait because everybody was taking so long. They were saying that they were waiting on this and that from whoever. The loan officer was a little hard to get a hold of, and my girlfriend had to call her to remind her to do stuff. The loan officer would have the information but didn't send it through or email it out. Having to send it to somebody, I found out that it was just three floors up, and it took 48 hours to get to that department. When she told me that it was in the same building, I started rising, and then they started to move forward from there.

If a friend were buying a mobile home, I would definitely recommend 21st Mortgage. It's a good place to get a home loan. We were buying a mobile home and we found somebody to work with who uses 21st Mortgage. Since I'm on the West Coast and they are on the East Coast, I could call them at 6:00 o'clock. I work all day and I can't make phone calls during the day.

My experience with a financial counselor Andrew ** and his supervisor Derek, was one of the most humiliating experiences. I fell behind 2 months when my husband was sick & in the hospital for 3 months. I did not contact 21st due to fear and my own personal issues. It is “my belief” and I stress MY own belief, that these men need to go back for customer service training. They made me feel humiliated and were talking down to me as if I was a beggar. The customer service provided by supervisors was deplorable. I wish I NEVER had purchased and got a Mortgage from them.

We wanted to buy a manufactured home and we went with 21st Mortgage Corporation through a recommendation from a realtor. I dealt with 21st Mortgage in updating our loan and I provided them proof of income, tax forms, and everything one needs to get a mortgage. It was a journey with a lot of work. The interest rate is really high but the application process was fantastic, which took about 20 days. The guy I dealt with was extremely responsive. I emailed him my questions and he would put in a couple of offers. He then got the pre-approvals done, was definitely nice to us, and did really well with keeping up. His customer service was most impressive, and I felt very comfortable working with him. It was a great experience with 21st Mortgage Corporation.

I purchased a new home for myself and at the time, 21st Mortgage was the only one that had a decent enough deal that worked for me. The process was really simple and easy. I have had more issues with the realtor than I did with 21st Mortgage. However, they lag on certain steps and make the process a little longer than it needs to be, which, from what I hear, is average for them. It took five weeks, two weeks longer than what I was expecting.

My boyfriend and I were looking at buying a piece of property to use as a stepping stone so we could buy a house. We didn't have the credit so we didn't qualify for a house. And we didn't want an apartment because with that you can't own those kinds of things. We found a mobile home partnered with 21st Mortgage so we ran our credit to see if we get approved. We had to put almost $14,000 down for the house itself as it was a requirement since we didn’t have the credit. They approved us then we went through the process, filled out all the applications and provided them with all the information they needed. Then after that, it was all good to go. The process took three weeks from the time we started everything until it was completed. We are both on the lease together. The boyfriend is the primary and I'm also in there. We had a kind of mentor walking us through the process. He guided us along the whole way and that was very helpful.

I bought a house and 21st Mortgage was the first one on the list. It took four weeks to obtain the 30-year manufactured home loan I got from them and that was all right. I’ve had a great loan officer as he was knowledgeable and I felt 100% comfortable working with him. But after that, 21st was hounding me every day which was ridiculous. They were calling me to harass me. I would never go back with them again as well as recommend them to anybody.

If you want to buy a park model, get a loan from 21st Mortgage. I wanted to buy a summer home and they are the only one I could find that would loan on park models. I signed paperwork and their application process was good. The process didn't take long and took about a month and a half to be completed. I spoke to the loan officer on the phone and I had no problem. 21st is a pretty good outfit to work with.

I needed to buy a mobile home and 21st Mortgage Corporation came up in my search. Not many bankers do mobile home finance so there wasn’t a lot to choose from but 21st Mortgage was the one that had the best reviews that I read. I filled up an application online, then I was contacted by someone and they emailed me a list of all their requirements and all the documentation that they needed. Little by little, I filled it out and started sending the documentation. There were realtors involved and they knew the process, too. They were in contact with me and then the realtors put me in contact with the Astro company.

We wanted to buy a manufactured home in a senior community. I came out of a bankruptcy that I had taken care of, and 21st Mortgage would work with me for the amount that we wanted to borrow and the amount that I was happy to pay to do it. They were great. The whole thing was done online, and the application was easy. The follow-up was also good. However, they went back and forth needing documentation and information. It took about a month and a half. Some of the documentation they asked for, I had to go find. Some things sort of happened at the end. We had to have certain things, otherwise, we were not going forward. It was a complex process and I understood why. I was borrowing money and they needed to know that it was going to be for a good reason. The had to have home inspection and all those kinds of things, but it was appropriate.

I've used 21st Mortgage before and they were very good. I was trying to pull some money out of my home to pay off some debt I incurred, and I used them again. And they paid off $56,000 worth of my debt with the proceeds from the loan. Joy, the loan originator, has vouched for me twice and we moved mountains with the process that we went through. A lot of times, she figured out a way to rearrange the debt or the numbers legally. 21st try to figure out what they’re going to pay off or what they were going to pay down. If there is a glitch, they send you a loan refusal notice. Every little glitch that it hits, they don't have that attitude of if there's a will there's a way at the level of the computers. But at the level of the agents who are working with you, they tell you what's needed and rearrange it a little bit so you know which you need to pay off.

We've done business with 21st Mortgage before years ago. It was a pleasant experience the first time and there was no reason to change. They really took care of everything like they were supposed to and they couldn't have improved. They expedited the application process and it was good. It took about 30 days and we're quite happy with 21st Mortgage. The loan officer was easy to reach and very responsive to our needs. We were comfortable working with them and our experience was all very positive. Go ahead and use 21st, they're the best.

We bought a house through a guy and his mortgage was already through 21st Mortgage. I was happy that the loan officer stayed in contact and she didn’t get agitated in my questions. I was a little agitated at that time. They were nice, but they could have a little bit more organization. The papers were just kind of down on the desk. There was a lot of chaos with hurricane Harvey and I understood that, but but the key is being organized.

My parents was running a little behind on the House Payment and they explained the situation to 21st Mortgage and they worked with them and done what they could to help them. And they were very kind and very generous talking to them. The names of the workers that helped are: (Doug And Mathew). My parents appreciate them helping them very much… Thank You Very Much!!!

I needed to get out of the apartment. It was time. We started looking at the manufactured homes with Opry Homes and they dealt with 21st Mortgage. We originally found a brand new manufactured home but in doing further research, we looked at the property that those homes were going to be placed on and we hated the property. We found a property that already had existing homes on it so we had first got approved for the brand new home and then once we found the existing homes, we got back to 21st and then they re-did the paperwork and approved for the existing home.

I wanted to refinance to get a lower interest rate. I googled who had the best rate and 21st Mortgage came up. Their application process was so easy. I did everything over the phone and at the end, I went through an escrow company so I didn't have to do much of anything. After five weeks, I was all the way completely done. The loan officer, Adam, was extremely helpful, too. His customer service was super and he didn’t keep me waiting long. If I emailed him, he emailed me back in a timely manner. He also returned all my calls the same day and he kept calling me "ma’am". Whenever I said that I had one more question, he would tell me to go ahead and take my time. For people who are going to go with 21st Mortgage, ask for Adam.

I bought my new home through 21st Mortgage Corporation. The representative I dealt with was extremely responsive, quick, and professional. I was impressed. 21st Mortgage was great and I thank them for everything that they did. I would recommend them.

21st Mortgage had a lower interest. A lot of the process was done online and over the phone. It was nice that I didn’t have to go in anywhere and sign a bunch of documents. But the part that I didn’t like was that every time I’d get one step done they’d have two more stuff. It would be nice if everything could’ve been done at once. There were too many processes, too many steps, and that was before I even knew if everything was approved. There were some documents I had to wait for. But it was relatively quick. It was just that it was like they didn’t know really where I stood until the final step.

The property I bought was a second property and it had a single wide mobile home on it. I had gone through the whole process with Wells Fargo, but they told me they wouldn’t entertain that type of mortgage. I found out that they didn’t listen and didn’t pay attention to the details. My realtor found 21st Mortgage and they were one of the few mortgage companies that would entertain those types of loans. I got in contact with them and spoke with Chris who was very responsive. The communication was great. He usually got back to me within an hour, especially on the early approval process. The preliminary reviews and even the underwriting were very timely. I was surprised to hear back as quickly as I heard back on a preapproval. Although the documentation process was quite laborious, I appreciated that they were doing a loan outside the norm and understood that there were different things that needed to be accomplished in the documentation.

I wanted to buy a mobile home and there were so many companies that do mobile home finance. I looked up online and found 21st Mortgage Corporation. Joy, the representative I spoke with was awesome. She was responsive when I needed answers. She even got back to me immediately despite being very busy. She answered all my questions, helped me with any paperwork questions I had. I had a nice and easy experience with her. More than that, the process of obtaining my mortgage seemed simpler because Joy was on top of everything. She set me up immediately, and if had questions about sending anything, she’d get right back to me. She even talked to the seller to help them through the process. Overall, it took about four weeks to do the application and underwriting process. It was faster than I expected.

The customer service is so awesome! They are the kindest and friendliest that I have experienced anywhere. Rachel ** has assisted me a couple of times and is always so sweet and caring! She is always so helpful and understanding to my situation. She really is an amazing voice and representative for 21st Mortgage. Thank you Rachel and 21st Mortgage for all you do!!

The house was in my wife’s name when we bought it. When we got divorced, I had to get it out of her name since it was my piece of property. I looked at a few companies but they didn’t have a lower interest rate so I went with 21st Mortgage. It was just a little easier transition. We were in a loophole of what was there and how it was working. When I first applied, I was denied because I put the wrong amount of $190,000. I emailed them back saying it was only for $92,000. We got the process corrected then it was accepted. The application process was pleasant but I got upset that we got approved three months prior to closing. Timewise, I would have liked for it to have gotten done a little quicker. Other than that, my loan officer did good. She was always quick to return my emails and any of my concerns. We communicated all through email and I felt very comfortable working with her. She was really professional in returning and answering my questions.

The process of obtaining our mortgage wasn't difficult for me that we could pay for it. We just sent the information that 21st Mortgage asked for and we just put it there and send it back. It was supposed to take a month to get it done, but it was Thanksgiving so that delayed the process. The loan officer always helped my wife with everything. Overall, we had a great experience with 21st Mortgage. We have already referred three more people and hopefully, they're going to get help from them.

I was buying a new home and land. A good deal came up and I couldn't pass it up. I tried a local company and they were absolutely ridiculous on what they were asking. Then my loan officer at my local credit union told me that I ought to try 21st Mortgage, so I contacted them. I filled out the form online and they got back to me within five minutes after I hit the submit button. They told me I was approved, then we started the process, and I got them everything they needed. It was extremely smooth that it kind of scared me. Usually, when something goes that easy, there’s a problem. But I’ve been living in the house for two months now and had no problem.

The application process for a mobile home at 21st Mortgage Corporation was very long and tedious. There was a lot of duplicate work being done and their representative wasn't always timely or helpful to do the work. I was calling them every day because they wanted a new piece of document and I had to make sure they got it. And every time I would speak to Tyler, their representative, he would tell me that we got to do this or they needed a copy of that. It was never him contacting me to let me know what was going on.

I was buying a home for the first time and the only way I would be able to afford it from the person selling it was through a mortgage. The person who owned the place had a mortgage with 21st Mortgage so it was more convenient and I went with them, plus my parents used them too. During the enrolment process, there was a whole lot of paperwork, but they made it easy. My loan officer was Justin and he was informative and pleasant. He was always there to answer any questions I had and made everything a lot more convenient. The application and underwriting process took two months due to the person selling the house took forever, and my park manager took a long time otherwise, it would have been a lot sooner. However, I haven’t been able to get to their website and didn’t get any information on how to do that for my account. Other than that, the experience was great so far.

My wife and I were trying to get a place of our own but our bank doesn’t finance mobile homes. We applied for a mortgage at 21st Mortgage Corporation but we were denied because of not enough down payment. Then we came up with some funds and got approved. It took a little longer than expected and a lot more paperwork than I wanted to fill out. The process took a month or two and a lot more paperwork than what I wanted to fill out.

We were going to buy a new house and looked into getting a mortgage. 21st Mortgage was highly recommended to us so we went with them over other lending providers. Their application process was straightforward. But the process could have improved if they have an office closer to where we live. It wasn’t next to us so we had to do everything over the phone or via email. But their loan officer named Scott was wonderful. We received great guidance from him. He answered all our questions and got back to us right away. Their customer service was fantastic and they treated me well. We were very happy with our experience with 21st Mortgage.

I bought a mobile home and the people from 21st Mortgage Corporation were the first to contact me about giving me a mortgage loan. While Nickie, the loan officer, was super nice, she didn't handle the loan application process like she should have. It took about two months to get everything finalized because it would take three days for her to get back to me about a specific question. And then every time I called her, she never answered the phone. I’d email her three or four times and she would not respond as well. Out of the two months and ten phone calls I gave, she only called me twice.

21st Mortgage was recommended by a couple of people that I know who own mobile homes. They said they were at the top. I checked around and some of the other companies wanted a minimum value and they wanted a minimum credit score. There were a lot of factors that I just kept checking them off the list. I called 21st Mortgage, I got a callback then the process started. I told them what was going on and what I needed. It was a very long, tedious and heartbreaking moment that took four months.

I have had a hard time with being 1 payment behind for maybe 4 month. The man I had to deal with was a inconsiderate very terrible to talk to. I got a new representative her name is Cynthia **. I was so pleased very professional and polite and caring. She cared so much about helping me. Thank you so much Miss Cynthia. I would recommend her to anyone. She knows her job and cares about people.

Our mobile home was financed through 21st Mortgage Corporation 10 years ago. We just refinanced and they acted like it was a whole new ballgame. We’ve been a customer for 10 years and nobody knew who we were. It was just ridiculous. Nobody in the company communicates with anybody else. They enter stuff into the computer but nobody else has access to it. One person would request paperwork and we’d email stuff but then somebody else would say that they didn’t get it. It continually happened over a couple of months and it was just a big mess and confusion. If you're going to be dealing with somebody, you need to be dealing with one person instead of four or five people. Everything finally worked out but it took a lot longer than it was supposed to. It was also because of persistence on our part. We had to stay on top of it and constantly email various people.

21st Mortgage did a good job handling our first mortgage. It was a very straightforward process. Everything was laid out for us quite simply and we obtained all the documentation we needed. Then we forwarded it to the representatives and everything went smoothly. The whole process took about a little over 30 days. The loan officer was very cordial and helpful as well as responsive to all our questions. But the communication between the complex and the representatives in 21st Century could have been a bit tighter though. Other than that, we had a very pleasant experience and we're happy in all aspects.

On several occasions since 2010 to present upon mailing payments to 21st Mortgage using the payment book stub and envelopes provided by 21st. Mortgage, the payments were not received. I have made complaints to BBB and Consumer Affairs in the past with no results other than lip service. This has just happened again. A check was mailed on 12/2/2017 using U.S. Postal Service, as of 12/27/2017 the check was not received. This has happened on at least 3 occasions in the past. In 2014 this happened resulting in a mark against my credit, which took me over a year to clear up. This company needs to have their payment receipt dept. looked into and is this happening to other customers.

I found a bigger property I wanted to buy, so I got a mortgage. 21st was the one that I knew about from the lady who owned the property before and they approved me. I filled out an application, then they gave me a free approval thing. But the loan process took a lot longer than expected and they should have stated more clearly what exactly they wanted because I had to send a bunch of stuff multiple times after doing my application. Other than that, I'm satisfied with my experience. If people are trying to buy something, they should try 21st Mortgage.