Vivid Seats Reviews

Limited view disclosures are shown on the ticket listing while browsing, at checkout before purchase, and in the order details after checkout. Our team reviewed your order and confirmed the disclosure was visible throughout the purchase process on our platform. We always recommend reviewing all ticket details before checkout to make sure the listing fits your preferences.

Thanks for sharing! We’re glad you found the process fast and easy. Downloading the app and double-checking with the email helps ensure everything goes smoothly with your tickets. We’re here to keep things simple for you!

Hi Del, thank you for your feedback. We understand that reselling tickets might seem complicated, but it's actually quite simple! You can still list your tickets and send them once they arrive. If you need any assistance with listing or sending your tickets, our dedicated fan seller services team is available to help. Please don’t hesitate to reach out to them. They’ll be happy to support you.

Thanks for sharing your experience. It’s great to know you got the help you needed and everything was sorted out quickly. We’re here whenever you need us!

Hi Jonathan! Our team reviewed your order and can see that you've already been in contact with our support team regarding this. If you're still experiencing issues accessing the remaining four tickets, please send us a direct message on any of our social media platforms. We'd be happy to take a closer look and work on getting this resolved for you.

Thank you for the wonderful review! We're thrilled to hear you've enjoyed the variety events available, along with the rewards and savings opportunities. We truly appreciate your recommendation and look forward to helping you make more great memories at future events!

Thank you for sharing your experience. We understand how concerning it can be when you encounter errors while accessing your tickets. We're glad you were ultimately able to download your tickets and save them to your wallet successfully. We appreciate your patience throughout the process and hope you have a great time at the event!

Thank you for the 5-star review! We're so glad to hear your ticket purchase was quick and easy and that your tickets were delivered promptly. We appreciate you choosing Vivid Seats and hope you have an amazing time at the event!

Thanks so much for the awesome review! We’re happy to hear you find it easy to use and that our info helps you pick the perfect show. Your recommendation means a lot, and we look forward to helping you find more great seats in the future!

Thanks for sharing your experience! We're so glad everything went smoothly and you loved the seat view options. It's awesome to hear our quick responses made a difference when you had questions. We look forward to helping you with more great experiences in the future!

Hi John. We operate a marketplace that connects fans like you with individuals who have their own tickets to sell in limited quantities. The prices on our site are set by the sellers themselves, based on what they want to be paid. These prices can be higher or lower than the original prices set by the venue or box office. Several factors may influence a seller’s asking price, including the ticket location, any additional perks like VIP access, or current supply and demand. Since prices fluctuate in real time as tickets are bought and listed, we recommend comparing prices and checking back frequently to find the best deal.

Thank you for sharing your positive experience! We're glad to hear that the ticket purchase process was smooth, and that your tickets arrived quickly and without any issues. It's great to know you found our prices competitive and appreciated the updates along the way. We look forward to helping you with more events in the future!

Thank you for sharing your experience. We understand how stressful it can be when ticket delivery takes longer than expected, and we're sorry for the frustration that caused. Ticket delivery timelines can vary depending on the event, venue, and seller, but we know waiting isn't always easy.

We're especially glad to hear that Jasmine was able to step in, get your tickets delivered, and provide the support you needed. We'll be sure to share your kind words with her. Thank you for recognizing her efforts, and we hope you had a great time at the event!

Thank you so much for your kind words! We’re thrilled to hear that you enjoy using our app and find our prices and interface the best out there. It’s great to know you keep coming back for all your favorite events. We look forward to helping you find more amazing tickets in the future!

Thank you for sharing your positive experience! We're thrilled to hear you successfully purchased your tickets for the Starr Western Wears Rodeo 2026 and that you found our site easy to use with great prices. We look forward to helping you with more events in the future!

Thanks a bunch for sharing your experience! It’s great to know the seating charts and rating system are making things easier for you. We’re also happy our chat support was helpful when you needed it. Looking forward to helping you score more great seats in the future!

That’s fantastic to hear! We’re glad someone was able to guide you through the process step-by-step and help you access your World Cup tickets. Making sure you have everything ready for the event is what we’re here for. Thanks for sharing your experience!

Thanks for the kind words! We're glad you found the virtual Vivid assistance chat quick and helpful. We aim to make the experience smooth and informative.

Thanks for the kind words! It’s great to hear that the chat was quick and helpful for you. We understand that past experiences with chat features can be hit or miss, so we’re glad ours made a positive impression. If you ever need anything else, just let us know!

Thanks for sharing your thoughts! It’s great to know you find Vivid Seats easy to use and secure. We’re always working to make the ticket buying and selling experience smooth and trustworthy. If you ever need anything, just give us a shout.

Thank you for sharing your experience. We're sorry to hear the initial support process was frustrating, but we're glad Jurish P. was able to step in, resolve the issue, and get your order reinstated quickly.

We'll be sure to share your kind words with the team. We appreciate your patience and hope you have an amazing time at the Eagles game!

Thank you for sharing your experience! We're glad to hear you were able to connect with our support team quickly and that they were able to understand the issue right away.

Providing fast, intuitive support is important to us, and we're happy to hear the team was helpful. We appreciate your patience while your resolution is finalized and look forward to getting everything wrapped up for you soon.

Thank you for sharing your experience! We're happy to hear that you found our prices good and the platform easy to navigate. It's completely normal to have questions about ticket validity and delivery, and we're glad our live chat provided fast and clear answers to put your mind at ease. If you ever need anything else, we're here to help!

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team.

Providing fans with support and making sure they feel confident in their purchase is always our top priority. We're glad we were able to find a resolution that worked for you and helped make your experience a positive one.

We appreciate your support and hope you have an amazing time at your event!

It’s great to hear how smoothly everything went! We understand how disappointing it can be when plans change, but we're glad our chat system made getting a refund quick and hassle-free for you. Thanks for sharing your experience!

Thank you for sharing your experience! We're glad our support team was able to help you navigate the FIFA World Cup ticketing process and provide helpful tips for accessing your tickets.

FIFA's mobile ticketing platform can involve a few extra steps, so we're happy we could help make the process easier. We truly appreciate your kind words and hope you have an amazing time at the match!

That’s fantastic to hear! We love knowing our app makes your ticket buying experience easy and enjoyable. Thanks for recommending us and for your kind words about our service. We’re always here to keep things running smoothly for you!

Thank you for the review! We're so glad to hear your last-minute purchase for Don Toliver was quick and easy.

It's great to know you received your confirmation right away and were able to take advantage of a discount. We appreciate your trust in Vivid Seats and hope you had an amazing time at the show!

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team and that the service was fast and helpful.

We truly appreciate your support and your recommendation to friends and family. We look forward to helping you get to many more events in the future!

Thank you for sharing your experience! We're glad our support team was able to help you access your FIFA tickets and make the process a little easier.

FIFA ticket transfers can involve a few extra steps, so we're happy we could point you in the right direction. It's great to hear everything worked out and that you enjoyed the seats.

We appreciate your support and hope you have an amazing time at the match!

Thank you for bringing this to our attention. As a US-based company, we ultimately process all transactions in USD. However, we do offer a currency option for your country, which provides an estimated view of the prices in your local currency. We understand how important it is to see prices in your preferred currency, and we appreciate your feedback as we work to improve the experience.

Thank you for sharing this! We're glad to hear the AI support was able to walk you through the solution clearly and efficiently.

We appreciate your feedback and are happy the experience helped resolve your ticket issue quickly.

Thank you for the review! We're glad to hear the app was easy to navigate and that your ticket-buying experience went smoothly.

It's great that you were able to take advantage of available discounts, and we appreciate your recommendation. We look forward to helping you get to your next event!

Thank you for the great review! We're so glad to hear that purchasing through the Vivid Seats app was easy and that accessing your tickets through Ticketmaster was a smooth experience.

It's great to know you were able to take advantage of a discount and score tickets at a price you felt good about. We appreciate your support and look forward to helping you get to your next event!

That’s awesome, Gabriel! It’s great to know the tickets came through quickly and made your concert plans easier. We’re happy your first experience with us was a smooth one. Thanks for sharing your story!

That’s great to hear! We’re glad the refund process was quick and smooth for you. We always aim to make things easy and hassle-free. Your refund should be in your account within 3-5 business days. Thanks for sharing your experience!

Thank you for sharing your positive experience! We're glad our automated support was able to help you quickly and effectively. It’s great to know that our system provided a smooth and pleasant solution. We appreciate your kind words and look forward to assisting you again!

Hello! Thank you for your feedback. We understand how important it is to access your tickets easily. The method for retrieving your tickets depends on the primary platform where they originated, which may be the only way to access them in that format. This process is put in place by the venue as a security measure to protect your tickets. If you need any further assistance, please don’t hesitate to contact our customer service team.

Thank you for sharing your experience! We're happy Ian could assist you patiently and help find the right solution. It's great to hear you’re satisfied and that everything worked out smoothly. We appreciate your kind words and look forward to helping you again!

Thanks for sharing your experience. We're glad the ticket delivery was quick and that you found the website easy to use. We understand ticket prices can be frustrating, and we appreciate your honest feedback about the fees and overall costs. We’re always working to offer the best options possible and hope to make attending events more accessible in the future.

Thank you for sharing your experience! We're so glad your first purchase went smoothly and that your tickets transferred quickly. It's great to hear you found a better price as well. We appreciate you giving Vivid Seats a try and hope you have an amazing time at the event!

Thank you for your kind words! We're happy to hear that our team was quick and helpful. It’s great to know you’d recommend us, and we look forward to assisting you again in the future!

We're sorry to hear you were disappointed with your experience.

Ticket prices on our marketplace are set by individual sellers and can fluctuate based on supply and demand. Transparency is important to us, which is why we provide a full price breakdown, including fees and taxes, before checkout so fans can review the total before completing their purchase.

Because tickets are often purchased immediately from sellers to fulfill orders, all sales are final. As a result, we are unable to offer refunds or exchanges for orders placed for the incorrect date.

We understand how frustrating mistakes like this can be. If you are unable to attend, eligible tickets may be relisted through our Fan Selling Services to help recoup costs.

Thank you for sharing your positive experience! We're glad to hear that our team was able to assist you quickly and effectively, saving you time and frustration. We understand that transferring World Cup tickets through FIFA can be challenging, so we're especially pleased to have made a difference for you today. If you need any further assistance, please don’t hesitate to reach out.

Hi Vanessa! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which means you will need to access your tickets through the official primary market channels. Email instructions are sent along with your tickets to guide you through this process. This approach is implemented by the venue as a security measure to help protect your tickets. If you need any further assistance, please don’t hesitate to reach out to our customer service team.

Thanks for sharing! It’s great to know the process was smooth for you. We’re here to make things as simple as possible, and I’m happy everything worked out with the refund. Hope you get to enjoy something else soon!

Thank you for sharing your experience. I’m happy to hear that you felt confident about receiving your ticket on time and that our customer service was helpful and courteous. We aim to make things as straightforward as possible, and I appreciate your kind words. Looking forward to assisting you again in the future!

Thank you for your continued support! We're thrilled to hear your tickets arrived within minutes of placing your order and that you've consistently had positive experiences with us over the years. Providing reliable service and a smooth ticket-buying experience is always our goal. We truly appreciate your loyalty and hope you enjoy your event!

Thank you for sharing! It’s wonderful to hear that everything went smoothly and that you found great seats at a good value. We love making the process easy and stress-free, so it’s great to know you had a positive experience. Looking forward to helping you get tickets for your next adventure!

Thanks for sharing your experience! It’s awesome to hear everything went smoothly from start to finish. Sometimes shows get canceled, but I’m glad the refund process was easy for you. We appreciate your kind words and hope your next experience is just as positive!

Thank you for your feedback! We're glad to hear you found the ticket purchase and delivery process easy. While seat views are available for many listings, they may not be available for every section or venue. We appreciate you sharing your experience and hope you had a great time at the event!

Thank you for sharing your experience! We're glad our team was able to provide some reassurance and help clarify your ticket access options. Not all events or tickets support every digital wallet option, but the barcode can be presented directly from the app for entry. We appreciate your kind words and hope you have an amazing time at your event!

Thank you so much for the kind words! We're thrilled to hear you had an awesome experience and found the ticket-buying process easy. It's great to know our team was helpful and that you were able to find a great deal for your event. We truly appreciate your recommendation and hope you have an amazing time at the concert!

Thank you for the thoughtful review! We're so glad to hear your tickets were easy to access, that you found a good selection of seats at different price points, and that our customer service team was able to answer your questions. We appreciate your recommendation and are happy to hear the platform made it easy to track your order from purchase through delivery. Enjoy the event!

Thank you for sharing your experience! We're glad our chat team was able to quickly help locate your tickets and provide some peace of mind. We know waiting for answers can be stressful, so we're happy to hear the process was fast, professional, and easy to navigate. We appreciate your feedback and hope you have a great time at your event!

Thank you for sharing your experience, Tyler. We want to clarify that VIP tickets are indeed available for this event. Unfortunately, in this case, the seller was unable to fulfill the order, which can happen despite our best efforts. Sellers do pay penalties if they are unable to deliver tickets. When tickets are not delivered, our Buyer Guarantee steps in to protect you by offering replacements or a full refund. In your case, you opted for a replacement. This is a common practice across all ticket marketplaces to ensure customers are protected. We are sorry for the frustration this has caused and appreciate your understanding.

Thank you for sharing your experience! We know automated support can sometimes be hit or miss, so we're especially happy to hear our chat experience exceeded your expectations. It's great to know your issue was resolved quickly and efficiently. We truly appreciate your feedback and are glad we could turn that skepticism into a positive experience!

Thank you for the wonderful feedback! We're thrilled to hear you found the seat ratings and value insights helpful when comparing options. Making it easy for fans to find great seats at a great value is exactly what we aim for. We appreciate your support and hope you have an amazing time at your event!

Thank you so much for the kind words! We're thrilled to hear you've had consistently smooth experiences with us and have been able to take advantage of the rewards program to attend some great events. We're especially glad our support team has been there when needed and able to help quickly. We truly appreciate your continued support and look forward to helping you create many more great memories!

Thank you for sharing your experience! We're glad the chatbot was able to provide the information you needed. Not all events or tickets support adding to Google Wallet, so we recommend accessing your tickets directly through the ticketing platform and using the barcode provided for entry. We hope you have a great time at your event!

Thank you for taking the time to share this! We're so glad our chat team was able to get you the help you needed quickly and make the process simple. Providing fast, straightforward support is always our goal, and we're happy to hear that was your experience. We truly appreciate your support and hope you enjoy your event!

Thank you for sharing your experience! We're thrilled to hear you found a great seat at a great price and that your tickets were transferred quickly. We're also glad you were able to take advantage of a new customer discount. Thank you for giving us a try, and we hope you have an amazing time at your event!

Thank you for your feedback! We're glad to hear the process was fast and helpful.

Ticket delivery timing can vary by event, and the expected delivery date is listed on the order details. If you'd like us to take a closer look at your specific order and confirm the delivery timing for your tickets, please send us a DM with your order details and we'd be happy to help.

We hope you have a wonderful birthday and enjoy the show in Paris!

Thank you for taking the time to share your experience! We're thrilled to hear Honey was able to assist you with patience, care, and detailed answers to all of your questions. We'll be sure to pass along your kind words to her. Thank you for choosing Vivid Seats, and we hope you have an amazing time at your event!

Hi Patricia, thank you for your kind words. We're happy our sales agents could help you find great deals on your tickets. We truly appreciate your ongoing support and look forward to assisting you again in the future!

Thanks for sharing your experience, Bill! It’s great to see everything worked out smoothly and that you had a positive interaction with our chat team. We’re here to make sure your ticket experience is easy and enjoyable. Hope you have an amazing time at the game!

Hi Joran! Thanks for the kind words. It’s great to hear you were able to grab multiple tickets for different sporting events and that they came straight to your email without any issues. Hope you have an amazing time at your events!

Hi Julie! We're glad to hear that you found the system easy to use and informative! It's great to know that your concerns were addressed quickly and accurately, even with a more complex question. If you ever have more questions, we're always here to help.

Thanks for sharing, Evvert! I'm glad I could help clarify the process. Sometimes tickets are stored in different apps, so it’s easy to get confused. If you ever need help again or have questions, we’re here to assist. Enjoy the Keith Sweat concert!

Thanks so much for the kind words, Angelica! It’s awesome to know you’re loving the experience and that Vivid Seats is your go-to for last-minute tickets. We’re all about making things easy and fun, and it’s great to see that reflected in your experience. Keep enjoying those rewards and happy ticket hunting!

Thank you for sharing your experience! We're glad you enjoy our competitive prices and rewards program. It’s fantastic to hear that the platform is easy to navigate and that you find value in our perks. We appreciate your recommendation and look forward to helping you find more great tickets for your future events!

Thanks for sharing your experience, Ella! We're glad to hear your order went smoothly and that you found the platform easy to use. It’s great to know you got your tickets at a better price than Ticketmaster. Hope you have an awesome event!

Thanks for sharing your thoughts, Michael. We understand how important quick access is and are always working to improve the experience. For transferring tickets, you can usually do that through the primary market's app or website by following the transfer instructions in your account. If you need a quick walkthrough, our support team can help guide you through the process. Hope your wife has an amazing birthday celebration!

Thank you for sharing your experience, Bridget! We're so happy to hear that you’re pleased with our service and that we could turn a tough situation like a tour cancellation into a positive with a refund or credit. We look forward to helping you again in the future.

Thank you so much for your kind words, Victoria! We're happy to hear that our team member was patient and helpful in assisting you with your tickets. It's wonderful to know that Vivi has been your goal, and we're glad we could be a part of that experience. If you need anything else in the future, we're here for you!

That’s fantastic to hear! We’re glad Niko could assist you smoothly and help you find great tickets within your budget. Looking forward to helping you with your next concert.

Thank you for the awesome review! We're glad to hear ordering was easy, your tickets arrived quickly, and you found a great price. We appreciate the recommendation and can’t wait to help you get to more events!

Hi there! We’re sorry to hear the ticket access process felt confusing. Our team reviewed your order and can confirm all 10 tickets were successfully delivered through the Chicago White Sox official ticketing platform, powered by Ticketmaster.

You may have received an email from them to accept the transfer into your account. To access your tickets, please download the associated app and log in using the same email address used for your order. Your tickets should appear in your account from there.

You can also transfer tickets to anyone entering separately, but they will need an account with the team’s official ticketing platform to accept them. That said, we typically recommend entering together as a group when possible to help avoid any unexpected issues. Please let us know if any other questions come up!

Thanks for the great feedback! We’re glad the app has been easy to use, and that you’re enjoying earning credits toward future tickets. We also appreciate your note about MLB Ballpark app transfers and Go Ahead entry. Feedback like this helps us keep improving the fan experience.

Thank you for bringing this to our attention. We reviewed your order and can confirm that the appropriate team has been alerted and is actively investigating the matter further.

Once they have an update, they will send you an email with more information. We appreciate your patience while this is being looked into.

Love to hear that a friend's recommendation led you our way! We're glad the seat view feature helped you feel confident in your purchase. Attending your first World Cup match is such an exciting experience, and we can't wait for you to be part of it. Enjoy every moment!

We love hearing this! Thanks for recognizing our team's dedication and responsiveness. We'll make sure Rahul sees your kind words. Appreciate you taking the time to share your experience!

Cheers! We love hearing that Nina made your AC/DC ticket purchase quick, easy, and informative. We’re glad she could answer your questions and make sure you felt confident with the Vivid Seats Buyer Guarantee. Enjoy the show!

Appreciate you sharing your experience! We know account and email mix-ups can be frustrating, so we’re glad our chat team could help get everything sorted and point you in the right direction. Enjoy the show!

We love hearing this! Taking the time to make sure fans feel informed and comfortable is so important, especially for a first experience. Thanks for giving Vivid Seats a try and for sharing your kind words!

Hi Terri! Thank you for your review. We understand that mistakes can happen, and we appreciate you sharing your experience. To help prevent issues, we always encourage our customers to carefully review their order details before completing the purchase. Since we are a ticket marketplace, all sales are final, which is clearly stated at checkout. We're here to support you if you have any questions in the future.

Hi Dale! Thanks for your feedback. We understand how important it is to access your tickets smoothly. Your tickets were successfully sent to your email immediately after purchase. If you run into any issues later on, don’t hesitate to reach out to our customer service team. We're always happy to assist and make sure you're all set for the event.

Love hearing this! We’re glad our team was able to get your rewards question sorted quickly and make the process smooth, even on a Saturday. Appreciate you sharing your experience!

Thanks for sharing! We’re so glad you were able to find tickets in your price range and put those rewards to good use. We appreciate you continuing to choose Vivid Seats and hope you had an amazing time at Game 4!

Thank you for your review. We'd like to explain how ticket prices are determined. As a marketplace, we connect buyers and sellers, and each seller sets their own price based on factors like seat location, included amenities, and current demand. Since prices can change as tickets are listed and sold, we recommend checking back regularly to find the best deal for you!

Thanks for the love! We’re glad tickets have been easy to find, delivered on time, and priced clearly. We appreciate the recommendation and can’t wait to help with more great events!

Love hearing this! We’re glad you’re enjoying the easy experience, rewards, and great ticket options. Appreciate you choosing Vivid Seats!

Thanks for sharing your experience! We’re sorry to hear you couldn’t make it due to a family emergency, but we’re glad our team was able to help answer your questions and guide you through the listing process step by step. Wishing you and your family all the best, and we appreciate you choosing Vivid Seats.

Hi there! We’re sorry to hear reaching our team felt frustrating. We do not currently have an active support email, and we understand how confusing that experience may have been. We’re glad our in-app chat team was able to connect with you and help get your refund resolved, and we appreciate you sharing your feedback with us.

Thanks for your kind words, Cathy. We truly appreciate the 5-star rating and are so happy to hear you received excellent customer service from your agent!

Hi Nickolas ! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which means some tickets may require additional steps to access. Not all tickets are available for printing, as many are mobile tickets that need to be displayed on a smartphone and scanned at the venue. Additionally, some tickets may require downloading a specific app. This process is implemented by the venue as a security measure to help protect your tickets.

It’s great to hear Yamin provided such a helpful and thorough experience. We appreciate you sharing that he took the time to make sure everything was in order. Thanks for choosing us, and we look forward to assisting you again!

Thanks for sticking with us and sharing your experience! It’s awesome to hear you get great prices, early tickets, and rewards along the way. We appreciate your loyalty and are here whenever you need us. Looking forward to helping you score more events in the future!

That’s great to hear, Vanessa! We’re happy everything worked out smoothly and that you received your tickets early enough to go over any last-minute questions. If you need anything else in the future, just let us know. Enjoy the event!

Thanks for the kind words! It’s awesome to hear you had a smooth experience and found our app easy to use. We appreciate your recommendation and look forward to helping you and your friends with more tickets in the future.

Thanks for sharing your experience, Stacey! We're glad the process has been smooth and that the seat maps help you choose your spots. We appreciate your patience with the concert ticket issue and will keep working to improve our response times. If you need anything else, we're here to help. Enjoy your upcoming events!

Thank you so much for the wonderful feedback! We're thrilled to hear you had a 5-star experience and appreciate your kind words about our customer service and integrity. We look forward to serving you again in the future!

Thanks for sharing, Andrea! It’s great to hear you’re enjoying the savings and rewards program. Hope you have an amazing time at Mat Franco’s show on Sunday. We look forward to helping with more tickets in the future!

Hi Deborah. Thanks for sharing your review. We're sorry to hear about the issues you experienced with the venue. We want to clarify that all of our tickets are sourced directly from the primary market, so they are legitimate and guarantee access to the event. For concerns regarding venue policies or Ticketmaster, we recommend reaching out to them directly, as we are not affiliated with the venue or Ticketmaster. If you need any further assistance from us, please feel free to contact our customer service team.

Thanks for the awesome shout-out! We’re happy to make your ticket buying quick and easy, and it’s great to hear you’re finding good prices. Looking forward to helping you snag more WNBA tickets this season. Appreciate the recommendation to your friends and family!

Thanks for sharing your experience. It’s good to know the team was able to clarify the cancellation policies and quickly confirm your insurance details. Clear communication makes all the difference, and we’re glad they responded promptly.

Thanks for sharing your experience, Brian! It’s great to know the process was smooth overall. We get that those service fees can add up and your point about a single charge makes sense. We appreciate your honesty and hope you have an amazing time at the game.

Thanks for the kind words! It’s awesome to know you always find great prices and seats with us. We appreciate the recommendation and look forward to helping you with more tickets soon!

Thank you for sharing your positive experience! We're glad our refund process was quick and professional, and we appreciate your trust in Vivid Seats. Your recommendation means a lot to us, and we look forward to helping you with future ticket needs!

That’s awesome to hear! Jasmine clearly did a great job helping you out, and we’re glad everything was taken care of smoothly. Thanks for sharing your experience, and we look forward to serving you again!

Thank you for your wonderful feedback! We’re delighted to hear that Vivid Seats has been your favorite ticket provider and that you enjoy our user experience and app. Making ticket purchasing easy and transparent is very important to us. We appreciate your loyalty and look forward to serving you for many more events to come!

Thanks for sticking with us and sharing your experience! It’s great to hear you consistently find the best prices and smooth transfers. We’re here whenever you need us for your next event.

That’s awesome to hear! We’re glad the chat bot was able to provide the clarity you needed and even gave you a helpful summary. If anything else comes up or you need further assistance, just reach out. Hope you enjoy your event!

Hi there! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which means some tickets may require additional steps to access them. Not all tickets are available for downloading to the wallet app, as many may be required to be scanned directly from the app. This process is implemented by the venue as a security measure to help protect your tickets. Some events may offer adding to wallet feature, but this can be added usually closer to the event date.

Thanks for sharing your experience, Rene! We're glad the support team responded well to your refund request. Hopefully, everything will process smoothly within the 3-5 day window. If you need any updates or assistance, just let us know.

That’s fantastic to hear! We’re glad the process was quick and smooth, and that your tickets arrived in your wallet so fast. Thanks for sharing your positive experience, and we look forward to helping you again soon!

Thank you for sharing your experience! We're glad the purchase process was simple and straightforward for you. We appreciate you choosing Vivid Seats and look forward to helping you with more events in the future!

Thanks for sharing your experience, Paul! It sounds like your ticket journey was a bit more layered this time around. We appreciate you sticking with us and hope the event was fantastic. If you ever need a hand sorting things out, just let us know!

Thanks for the honest input. We’re always working to improve the experience and understand how helpful live support can be. You can reach our sales team directly at 855.538.0265 for assistance with placing your order or any questions about the event. We hope this helps make things simpler and smoother for you.

Thanks for sharing your experience, Johnette! It’s great to know that the chat team was able to assist and give you some clarity. If anything else comes up, just let us know. Hope you enjoy your event!

Hi Diane. Thank you for sharing your review. We're glad to hear our team was able to quickly answer your questions immediately after you contacted us. We understand wanting to receive your tickets right after placing your order. Since tickets on our platform are sourced directly from the primary market, it's normal for venues to release tickets closer to the event date as a security precaution and generally release tickets as well as make them transferable closer around the event date. Rest assured, your purchase is protected by our buyer's guarantee, ensuring your tickets will arrive in a timely manner before your event begins.

Thanks for sharing! Glad your hockey ticket purchase was quick and easy. We appreciate the recommendation and look forward to helping again soon!

Thanks for sharing your experience, Curtiss. It’s great to hear the chat team was able to resolve the issue quickly. Hopefully the Pirates bring home a win. Enjoy the game!

Thanks for sharing your experience! We’re glad you’ve found affordable prices, good seats, and value through Rewards. Discount codes may need to be manually entered at checkout and can have specific requirements, so we always recommend reviewing the order total before placing your purchase. We appreciate your feedback!

We LOVE hearing this 😎 So glad those Rewards came through and helped you score Broncos vs. Chiefs tickets for an even better deal. Appreciate you being part of the Rewards program and hope you have an amazing time at the game.

Thanks so much for sharing! We love hearing that your first purchase discount came through and that you were able to score great seats, especially on a last minute purchase. Glad the process felt easy, and hope you have an amazing time at the event 😊

Thanks so much for sharing this feedback and for your service. We’re glad our team could help secure your NFL tickets in Paris, and we’ll share your note about APO AE addresses with the appropriate team. We appreciate you taking the time to call this out and hope you have an amazing time at the game!

Thanks so much for sharing! We’re glad you found the website easy to use and appreciate the recommendation to your family and friends. We do offer phone support as well:

International: +1 (925) 206-3066

Thanks again for the feedback 😊

Thanks for the kind words, Yaznae! We’re happy to hear you had a smooth experience and found our options helpful. Our team always aims to be quick and responsive. Looking forward to helping you again in the future!

Thanks so much for sharing! We’re glad the process felt fast and easy and that you were able to take advantage of a discount code too. Love hearing you found the best option for your tickets, and we can’t wait to help with your next event 😊

This is so special ❤️ We’re glad purchasing tickets was simple, and we love knowing this concert will be part of such a meaningful birthday memory with your son. Hope you both have the best time seeing J. Cole!

Thanks so much for sharing! We’re glad your first experience has been an easy one and that our team has been able to help along the way. We truly appreciate your support and recommendation, and can’t wait to help with future events 😊

Thanks for sharing your experience, Rodger! It’s great that the ticket delivery worked smoothly. We understand the frustration with the pricing differences between the website and the app. We’re always working to make the process better and more consistent. Hope you still have an awesome time at the event!

Thanks for the feedback, Erika! We're glad we could get back to you quickly and sort everything out. Since you bought your tickets online before downloading the app and the email didn’t match because of the hide email option, it’s good to hear your tickets will be available soon. If you need anything else, just let me know. We’re here to help!

Hi Sylvia! We appreciate the 5-star rating. We're glad we were able to answer all your questions and provide you with a proper resolution. Thank you for the recommendation, and we hope to provide an even better experience in the future!

Thank you for your honest feedback, shayne! We're glad the live chat assistance was able to help you feel more at ease while waiting for your FIFA tickets. It's great to hear that the responses were personalized and knew details like the ticket delivery date. No worries about saying more words, your message already shows that the support was helpful and personalized. If you need anything else, we're here to help!

Thanks for sharing your experience. We understand how frustrating it can be to see different prices after making a purchase. Since Vivid Seats is a secondary ticket marketplace, ticket prices and listings are set by individual fans and sellers, which can vary across platforms based on demand, availability, and market conditions. Our Lowest Price Guarantee includes certain eligibility requirements, such as a qualifying lower-priced listing being submitted within one hour of purchase. These guidelines help us provide the program consistently while ensuring eligible fans can take advantage of it. We appreciate you taking the time to share your thoughts.