Vivid Seats Reviews

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our support team. We're always here to help, and we appreciate your kind words.

Thanks for sharing! We're happy to hear the ordering process was smooth and straightforward. We look forward to helping you with more tickets in the future!

That’s great to hear! We’re glad the team was helpful and patient. Thanks for sharing your experience!

Thank you for sharing your experience! We're glad to hear that using Vivid Seats was easy and that you received your tickets quickly. We appreciate your kind words and look forward to serving you again!

You're very welcome! We're glad the app was able to provide you with quick and detailed information. If you have any more questions in the future, we're here to help. Enjoy the event!

Hi there! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which sometimes requires additional steps or downloading a separate app to access your tickets. This process is implemented by the venue as a security measure to ensure your tickets are protected. If you need further assistance, please don't hesitate to contact our customer service team.

We're glad to hear the virtual assistant responded quickly and helped you find your US Open tennis ticket! If you need any more assistance, feel free to ask. Enjoy the match!

Thank you for your feedback! We're happy to hear you receive your tickets on time and find our prices reasonable. We look forward to helping you with more events in the future!

Hi there! Thank you for your feedback. We know how important it is to access your tickets easily. We can confirm your tickets were successfully sent to your email via URL link right after purchase. You need to click on that URL link to access your tickets as you may need the primary market app to access them, not throught the vivid seats app. If you experience any issues in the future, feel free to contact our customer service team anytime. We’re happy to help ensure your tickets are ready for the event.

Thank you so much for the kind words! We’re thrilled you had a great experience and appreciate your recommendation. Stay safe and enjoy your events!

Hi there! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which sometimes requires additional steps or downloading a separate app to access your tickets. This process is implemented by the venue as a security measure to ensure your tickets are protected. If you need further assistance, please don't hesitate to contact our customer service team.

That's great to hear! We're glad your tickets were received quickly and transfer was seamless. Thanks for sharing your positive experience!

Thank you for sharing your experience. We’re glad we could assist you through both steps and that everything worked out. We’re here to help anytime you need it, and we appreciate your trust in Vivid Seats.

Hi there, we’re sorry to hear about the experience you had at the event. We understand that you’re reporting that the while tickets were successfully delivered, you were still unable to use the tickets for entry, and we take situations like this extremely seriously. We recommend reaching out to our Support team with the documentation you received from the venue so they can alert the appropriate team to conduct a full investigation into what occurred.

Thank you! We're delighted to hear that your experience was easy and quick, and that you found the best prices for seats. We look forward to helping you with more great tickets in the future!

Thank you for sharing such a wonderful compliment! We're so happy Hamiegwyne was able to assist you and make you feel cared for. We’ll be sure to pass along your kind words. Your satisfaction means a lot to us!

Thanks for the suggestion! We appreciate your feedback and will consider adding a link for storing tickets in Apple Wallet. Glad the process was easy for you!

Thanks for sharing! It’s awesome to know you’ve had a positive experience with our ticket sales and prices. We look forward to helping you again soon.

You're welcome! Fingers crossed for good weather. Go Luke Go! Enjoy the event!

We're glad the chat assistance made it easy for you to view your tickets! We're here to help anytime you need it. Thanks for sharing your experience!

Thank you! We're glad the ordering was easy and that you found the seat details helpful. We’re here to make the process smooth for you every time!

Thanks for the kind words! It’s great to know the ordering was smooth and you got good prices. We’re here whenever you need tickets for your next event.

That’s awesome to hear! We’re happy your first experience was smooth and simple. Thanks for choosing us, and we’re here anytime you need more tickets!

Wow, thank you so much for the fantastic words! We’re happy to hear you had a great experience and appreciate your kind words about our team. Looking forward to helping you find the best seats again soon.

That’s great to hear! We’re happy the process was smooth for you. Thanks for sharing your experience!

Thanks for the kind words! We're glad you found the best price and had an easy experience. Enjoy Gillian Welch tonight!

We really appreciate your kind words! It’s great to know you prefer us as your top ticket marketplace. Thanks for being with us!

We really appreciate your trust and kind words! It’s great to know our prices and support are hitting the mark. We’re always here to help you get to your next show or event without a hitch.

Thanks for sharing your experience. We understand having to use two apps can be a bit of a hassle, and we’re always working to make things smoother. Your input is appreciated and helps us improve.

Thank you for sharing your experience. It seems there might be some confusion about whether you're referring to a listing you made or tickets you purchased. We want to make sure we help resolve this situation for you. Please reach out to our customer service team, and they’ll be happy to assist you further.

Thank you for sharing your experience. It’s great to hear that our customer service team was able to help you quickly and resolve everything smoothly. We’re here to make sure you get the support you need.

Thank you for your feedback. We understand that receiving the magic login link promptly is important. While the link is designed to provide secure access, we appreciate your suggestion about offering a login with your username and password for added convenience. If you need any assistance, please reach out to our customer support, and we’ll be happy to help.

Thanks for sharing! It’s awesome to know the process was smooth and quick for you. We’re here whenever you need us!

Thanks for sharing! We're glad things went smoothly overall. Your patience during the Klarna verification is appreciated. Looking forward to serving you again!

That’s awesome! We’re happy the process was smooth and you found your seat easily. Hope you have an amazing time at the event!

We appreciate your loyalty! It’s great to know you enjoy the rewards after multiple purchases. Thanks for being such a valued customer!

Thanks for the kind words! We’re happy to hear you had a smooth experience. Enjoy the event!

That’s fantastic! Earning stamps and racking up rewards is always exciting. Keep it up, and enjoy those great perks coming your way!

Awesome! Glad everything went smoothly with your order. Hope your tickets arrive soon and that you have an amazing time at the event!

We’re glad to hear your experience has been positive so far. It’s natural to feel a bit nervous about the process, but everything should go smoothly. If you have any questions along the way, we’re here to help. Enjoy the show!

Thank you for reaching out. The ticket link was sent to your email, so please check your inbox (and spam folder just in case) to find the email with the direct link to claim your tickets. If you have any trouble accessing it, let us know and we’ll be happy to assist further.

Hi there! Thanks so much for sharing your experience! We’re glad our team was able to get your store credit converted back to a refund quickly and make the process hassle-free. We appreciate you choosing Vivid Seats!

Hi there, thanks for sharing your feedback. We’re sorry to hear the ticket transfer process was more confusing than expected, but we’re glad you were ultimately able to complete it successfully. If you ever need help navigating a transfer, our Customer Support team is happy to walk you through the process!

Hi there! We’re happy to hear you had a smooth experience with us. Thanks for the great review, and enjoy the event!

Hi there! We’re thrilled to hear you had a great experience! Thanks for choosing Vivid Seats, and enjoy the event!

Hi there! Thanks for the 5-star review! We appreciate you choosing Vivid Seats and look forward to helping you get to more amazing events!

Hi there! Thanks for the awesome review. We appreciate you choosing Vivid Seats and hope you enjoy the event!

Hi there! Thanks for the 5-star review! We appreciate you choosing Vivid Seats and look forward to helping you get to more amazing events!

Hi there! Thanks for the awesome feedback! We’re glad we could help get you to your event. Have the best time!

Hi there! We’re thrilled to hear you had a great experience! Thanks for choosing Vivid Seats, and enjoy the event!

Hi there! Thanks so much for sharing your experience. We’re happy to hear everything went well and hope you enjoy the game!

Hi there! We appreciate you taking the time to leave us a review. Thanks for choosing Vivid Seats, and have an amazing time!

Hi there! Thanks for the awesome feedback! We’re glad we could help get you to the game. Have the best time!

Hi there! Thanks so much for sharing this! We’re excited to be part of your first NFL game and love that you’ll get to experience it with your daughter. We’re glad the purchase was smooth, and we hope you both have an unforgettable time. Go Cowboys! 🏈

Hi there! Thanks so much for the great review! We’re glad everything went smoothly, from finding a great price to receiving your tickets right away. We love hearing that you’re enjoying Vivid Seats Rewards too! We appreciate you choosing us!

Hi there! We’re thrilled to hear you had a great experience! Thanks for choosing Vivid Seats, and enjoy the event!

Hi there! Thanks for the great review! We’re glad you had no issues getting your tickets and hope you have an amazing time at the show! 🙌

Hi there, thanks for sharing your feedback. We’re sorry for the confusion surrounding the promotional offer you received. Promotions can have specific eligibility requirements that determine whether they can be applied to an order. We’re glad our team was ultimately able to provide a discount and help complete your purchase smoothly!

Hi there! Thanks so much for the kind words. We’re glad you had a great experience and hope you have an amazing time at the event!

Hi there! Thanks so much for sharing your experience. We’re glad our team was able to provide reassurance and clearly walk you through what to expect. We appreciate you trusting Vivid Seats and hope you have an amazing time at your event!

Hi there! Thanks so much for the great review! We’re thrilled to hear you’ve been enjoying the pricing, ticket delivery, promotions, and Vivid Seats Rewards. We appreciate you choosing us and look forward to helping you get to more amazing events!

Hi there, thanks for sharing your experience! We’re glad to hear our team member was helpful and able to assist you. If you’d like us to take a closer look at your order and see what options may be available regarding the inconvenience, please reach out to our Customer Support team with your order details.

Hi there! We’re thrilled to hear you had a great experience! Thanks for choosing Vivid Seats, and enjoy the event!

Hi there! We love to hear it! Thanks for choosing Vivid Seats, and we hope you have an incredible time at your event!

Hi there! Thanks for the great review! We’re so glad everything went smoothly. Enjoy the event!

Hi there! Thanks so much for the great review! We’re glad to hear the process was quick, easy, and that our team was helpful along the way. We appreciate you choosing Vivid Seats!

Hi there! Thanks so much for the great review! We’re thrilled to hear our team was patient and helpful throughout your experience. We appreciate you choosing Vivid Seats!

Hi there! Thanks so much for sharing your experience. We’re happy to hear everything went well and hope you enjoy the event!

Hi there! Thanks so much for sharing your experience. We’re happy to hear everything went well and hope you enjoy the event!

Hi there! No worries at all! We’re glad our team was able to help provide some clarity and get everything sorted out. We appreciate you choosing Vivid Seats and hope you enjoy the event!

Hi there! Thanks so much for the great review! We’re glad to hear you continue to have a good experience with Vivid Seats. We truly appreciate you coming back to us for your tickets!

Hi there, we’re very sorry to hear about your injury and the difficult experience you’ve had surrounding this order. We understand how disappointing it must have been to miss an event you planned to attend. When plans unexpectedly change, eligible tickets can be relisted for resale, though unfortunately, a sale cannot be guaranteed. We appreciate you taking the time to share your experience and feedback, and we wish you a smooth recovery.

Hi there! Our team reviewed your order and can confirm your tickets were successfully delivered through the venue’s official ticketing platform, powered by Ticketmaster. To access them, please download the Ticketmaster app and log in using the same email address associated with your order.

Your tickets should appear in your account from there. You may have also received an email with an acceptance link to complete the transfer. Please let us know if any other questions come up!

Hi there, thanks for sharing your feedback. Ticket delivery may involve a few additional steps depending on the event, as venues often require tickets to be securely transferred and accessed through their official ticketing platforms. These steps help keep tickets secure and valid for entry. We appreciate your feedback and are always happy to help if questions come up along the way!

Hi there! Thanks for sharing your experience. We’re glad the refund request process was quick and easy through the app. We appreciate you choosing Vivid Seats and hope to help get you to another event soon!

Hi there! Thanks for the awesome feedback! We’re glad we could help get you to your event. Have the best time!

Hi there! The ability to add tickets to a mobile wallet may be turned off for this particular event. You can still access and present your tickets directly through the ticketing platform they were delivered to for entry. If you continue having trouble accessing them, our Customer Support team is happy to help!

Hi there! Thanks for sharing your experience. We’re glad to hear your purchase was simple and straightforward with no complications. We appreciate you choosing Vivid Seats!

Hi there! We’re happy to hear you had a smooth experience with us. Thanks for the great review, and enjoy the event!

Hi there! Thanks so much for the great review! We’re glad to hear you had another smooth experience and that your concert tickets arrived quickly. We appreciate you continuing to choose Vivid Seats! 👍

Your tickets should appear in your Ticketmaster account from there. You may have also received an acceptance link by email to complete the transfer. Please let us know if any other questions come up!

Hi there! Thanks so much for sharing your experience. We’re happy to hear everything went well and hope you enjoy the event!

Hi there! We appreciate you taking the time to leave us a review. Thanks for choosing Vivid Seats, and have an amazing time!

Hi there, thanks for sharing your feedback! We understand that using an additional app to access tickets may not always be the most convenient, as some venues require tickets to be accessed through their official ticketing platform. We’re glad to hear the rest of the process went smoothly!

Thanks for letting us know about your experience. We understand how important it is to get tickets on time, and we appreciate your patience. We’re always working to improve our delivery times and hope your next experience is even smoother.

Thanks for giving us a try and for letting us know you found your tickets with a little help! We’re here to make the process easy and fun, so glad we could guide you in the right direction. Hope you have an awesome time at the event!

Hi there! Sorry to hear you're having trouble with your promo code. Please contact our customer service team or send us a direct message on any of our social media platforms, and we'll be happy to assist you in resolving the issue.

Thank you for sharing! We're glad we could answer your questions and meet your expectations. We appreciate you choosing Vivid Seats and look forward to helping you with future events.

Thank you for reaching out. Your tickets were transferred electronically to the primary MLB Ballpark app. We recommend creating an account with the same email you used for your order, and once you log in, you should be able to accept and view your tickets there. If you need further assistance, please don’t hesitate to contact our support team, and we’ll be happy to help you get everything sorted out.

Thanks for the kind words! We're happy to hear the site was easy to navigate and that your confirmation email arrived quickly. We aim to make the process simple and fast for you.

Thanks for sharing! It’s great to know the ticket process was smooth for you. Hope the event is fantastic and enjoy every moment!

Hi there! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which means some tickets may require additional steps to access them. Not all tickets are available for downloading to the wallet app, as many may be required to be scanned directly from the app. This process is implemented by the venue as a security measure to help protect your tickets.

Hi there! Thank you for your feedback. We know how important it is to access your tickets easily. We can confirm your tickets were successfully sent to your email right after purchase. If you experience any issues in the future, feel free to contact our customer service team anytime. We’re happy to help ensure your tickets are ready for the event.

Thank you for sharing your experience. We're happy we could go above and beyond to help with your expired credit. We aim to provide a positive experience and appreciate your understanding in an industry that can sometimes face challenges.

Thanks for sharing your experience! We're happy to hear that our live agent was able to help and that you were able to access your ticket after a little wait. We're always here to support you and ensure your ticketing experience goes smoothly.

Thank you for the kind words! We're happy to hear you find our app secure and easy to use. Making your concert experiences smooth and enjoyable is our top priority.

Awesome experience, great price, and selection. Great job.

Thanks for sharing! It’s great to know you were able to grab 23 tickets smoothly. Hope the event turns out to be an awesome experience!

Thank you for sharing your experience. We're glad to hear your refund was processed quickly and you're satisfied with the service. We hope to assist you with future events!

That's great to hear! We're happy Ian was able to assist you and make the process smooth. If you need anything else, we're here to help.

Thanks for the kind words about our support team. We’re here to help whenever you need it and appreciate you taking the time to share.

Thanks for letting us know. We apologize for any confusion about the transfer process. Usually, you'll receive an email prompting you to accept the transfer from Vivid to Ticketmaster, but we understand it can sometimes be unclear. If you ever need help with the steps, we're here to assist.

That's wonderful to hear! We're glad Ian was able to assist you and that you're happy with your purchase. If you need anything else, we're here to help.

Thanks for the update! It’s great to know everything’s going smoothly so far. Hope the rest of the process goes just as easy for you. Enjoy the event!

Thanks for sharing your thoughts, Marco! It’s true, Vivid Seats is a broker, so it’s often about navigating through different apps and platforms like Ticketmaster, StubHub, SeatGeek, or MLB.com to find the tickets you want. Glad to hear you’ve had a good experience overall. We’re here to help make the process as smooth as possible.

Thanks for sharing! We’re happy to hear you’ve enjoyed your experiences and love the stamps and discounts. We look forward to helping you score more great tickets in the future!

It’s great to hear you’ve had such a positive experience with us over the years. We really appreciate your loyalty and are glad we’ve been able to help you enjoy so many events. Thanks for being a part of the Vivid Seats family!

Hi there! Thanks so much for the great review! We’re glad you found the tickets you wanted at a great price and that everything was delivered quickly and easily. We appreciate you choosing Vivid Seats and hope you have an amazing time seeing George Clanton! 🎉

Thanks for sharing your experience, Charles! It’s great to hear the app makes transfers smooth and that you’re taking advantage of the rewards program. We’re here to help keep your ticketing experience easy and enjoyable. Enjoy the Bengals-Titans game!

Thank you for the great review! It’s wonderful to know the app provided a smooth and straightforward experience. We’re glad you found it efficient and easy to use. Looking forward to helping you with more events in the future!

Hi there! Thanks for taking the time to share your experience. We’re glad our virtual assistant was helpful and that you found the app easy to navigate. We also appreciate your feedback regarding the ticket delivery emails and will make sure it’s shared with our team. We hope you have an amazing time at the game!

Thanks for the honest words! It’s fantastic to hear you got great value and found the process easy. We appreciate your suggestion about removing tickets quickly after purchase and will take it into consideration. Hope the tickets work perfectly tonight and you have an awesome concert!

Thank you for taking the time to share your feedback. We reviewed your order and the interaction with our team to better understand what occurred. Our team provided information regarding the status of the order and the verification process. Ultimately, the order was automatically canceled because the required confirmation was not completed following verification. We understand this process may have been frustrating and appreciate the opportunity to provide some additional clarity.

Thanks for sharing your experience! It’s great to know everything went smoothly and you had a hassle-free way to get your tickets. Hope you have an amazing time at the event!

Hi there! Thank you so much for the great review! We’re thrilled to hear your ticket-buying experience was quick, easy, and smooth from start to finish. We really appreciate the recommendation and look forward to helping you get to more amazing events in the future! 🎉

Hi there! Thanks so much for your review! We’re glad you’ve had a great experience with the app and pricing so far. Ticket delivery timing can vary by event, and your tickets will appear once they’re ready to be accessed. We appreciate your patience and hope you have an amazing time at the show!

Thanks for sharing your experience! It’s awesome to hear that your first time with Vivid Seats was so positive. We’re glad you found the prices competitive, the process simple, and the rewards a nice bonus. Looking forward to helping you score more tickets for future events!

Hi there! Thank you so much for the kind review! We’re thrilled to hear you had such a great experience and that the team was friendly, communicative, and helpful throughout your visit. We truly appreciate you taking the time to share your feedback!

Thanks for sharing your experience! It’s fantastic to hear that everything has gone smoothly for you, from buying and selling to getting a refund. We’re glad you appreciate the low rates, quick ticket delivery, and added perks like parking options and discounts. We look forward to helping you with all your future events!

Hi there, we’re sorry for the frustration you experienced with your order. Thank you for connecting with our team and giving us the opportunity to review the situation and help get this resolved for you. We appreciate your patience throughout the process and hope you have a great time at the concert!

Thank you for sharing your experience. We understand how frustrating that situation must have been, especially with missing part of the show. We want to note that we received your request to cancel the tickets days before the event, as you mentioned you could no longer attend. If you are able to provide proof of the issues you encountered at the venue, you can reach out directly to our customer service team for further assistance. We can assure you that the tickets were sent in the correct format and, since they are sourced directly from the primary market, they are valid for entry without any problems.

Sounds like you had a pretty smooth experience, especially compared to other apps! It’s great that our support team was quick and detailed when you needed help. The barcode timing thing can be tricky—glad you figured it out. Hope you had an amazing concert!

Thanks for sharing your experience! It’s great to know that everything got sorted out smoothly and you were able to grab new tickets quickly. We’re happy our support team could help you out without any hassle. Hope you had an awesome event!

It’s awesome to hear that you’ve had such a positive experience with Vivid Seats over the years. Glad you enjoy the variety of hockey tickets and the convenience of purchasing parking along with your event tickets. Thanks for sharing your thoughts!

Hi! Thank you so much for your review! We're thrilled to hear our support team was able to help you locate your tickets. It means a lot that you've trusted Vivid Seats for multiple events, and we truly appreciate your recommendation. We hope you have an amazing time at your next event! 🎉

Thank you for your kind review! We’re so glad our team was patient, professional, and able to answer all of your questions. We hope you have a great time at the event!

Thanks so much for the awesome review! We're excited to hear you love the design and features, and that the one-click purchasing and Apple Wallet integration make things easy for you. We’re always working to offer the best prices and experience. Looking forward to helping you score more tickets in the future!

Thanks for sharing! It’s great to hear that your experience was smooth and quick. We know how important it is to get your tickets in time, and we’re glad everything went seamlessly for you. If you need anything else, we’re here to help!

Thanks for sharing your experiences! It’s great to hear that our support team was able to resolve your issues quickly and smoothly in both cases. We always aim to make things as easy as possible for our customers, whether it’s transferring tickets or handling refunds. If you ever need assistance again, we’re here to help.

Hi, thanks for your review! We're glad you got a great deal and enjoyed the show. We understand the convenience of adding tickets to a mobile wallet, but not all ticket formats support that option. Many tickets are designed to be accessed through the original delivery method, such as a secure link or the venue's ticketing app, and work just as well for entry. We appreciate your feedback and hope you had an amazing time at the event!

Thank you for your kind review! We're so glad to hear our team was able to provide quick, helpful support and make the process easy for you. We hope your ticket transfer goes smoothly, and we can't wait for you to enjoy your event!

Hi, thanks for sharing your feedback. We're sorry to hear you ran into issues accessing your tickets and with your Rewards points. We're glad our support team was able to help, but we understand the experience wasn't as seamless as it should have been. We appreciate you taking the time to share this with us, as feedback like yours helps us continue improving the app and overall experience.

Thank you for sharing your experience. We're glad our support team was eager to assist and that you've been a loyal customer over time. We hope to resolve the issue soon and continue earning your trust. Please keep us updated!

Thank you for your kind review! We're so glad our team was able to quickly resolve the issue with your promo code and help you get the discount you were expecting. We appreciate your feedback and hope you have an amazing time at your event!

Hi, thanks for sharing your feedback. We're sorry to hear you were feeling uncertain before your event. We reviewed your order and can confirm your tickets were delivered through the Vivid Seats app in time for the concert. For many events, tickets are released closer to the event date, which is why delivery can sometimes occur the day before or day of the event. We appreciate your feedback about the support experience and will be sure to share it with our team.

Hi, thanks for sharing your feedback. We're sorry to hear you were disappointed with your seats. For listings marked as General Admission with seats listed as TBD, the exact seat locations are determined later and aren't assigned by Vivid Seats. We'd be happy to take a closer look at your order to ensure everything matched the listing details and was fulfilled correctly.

Thank you for taking the time to share your experience! We're so glad our Lollapalooza on-site team was able to get your tickets to you quickly and that they made the process smooth and stress-free. We’ll be sure to share your kind words with the team. Hope you had an amazing time at the festival! 🎶

Thanks for sharing! It’s great to hear everything went smoothly and that you found a good deal. We look forward to helping you with more tickets in the future and appreciate your recommendation to friends and family.

Thank you for your wonderful review! We're thrilled to hear you found the purchase and ticket acceptance process so easy and got a great price. It means a lot to know we stood out among other ticket marketplaces, and we look forward to helping you get to your next event!

Hi, thanks for your review! We appreciate your feedback and understand your concern. Leaving a review is never required to receive your tickets. If you ever have questions about your order or ticket delivery, our team is always happy to help. We hope you enjoy your event!

Thanks for sharing your experience, Stephenie! It’s great to know that texting made things easier for you and that you’re all set with your tickets and seat assignments. We’re here to keep making it simple and smooth for you!