TicketsatWork Reviews

I am soo disappointed in you guys, my little sister wanted to go to her first concert (02/23/2018) and we told her if she got a 4.0 honor roll we would take her to see her favorite Rapper G-Eazy! We bought tickets through TicketsatWork.com about a month ago and never received the E-tickets or tickets through Mail. My little sister and big sister are currently at the venue and are unable to be granted access because the tickets never arrived. I called TicketsatWork and was on wait for 3 HOURS and then spoke with the only Denise who was going to send me the tickets again, she disconnected the call then called about 20 mins later stating that all we had to do was create an account with Ticketmaster.com and accept the invitation. Well we never got the invitation and once again we are on hold. The damn concert starts at 7:00 PM and my sister is crying. Ticketmaster has no account of this and neither does will call.

I was able to get a hold of someone and they were able to resolve my problem quickly and efficiently. I will be using this service again. Prices were great and one on one service was excellent.

After posting this review I received a call from a representive who was able to resend my tickets. I later received a follow up call to ensure the problem was resolved. I appreciate the assistance that was provided and i’m happy to say that everything worked out.

I made a reservation for a hotel in Puerto Rico for next month. However, I have tried contacting the hotel multiple times to see if the reservations were confirmed by them and they don't have the reservations in their system. When I have tried to contact the TicketsatWork call center, I have been more than once waiting for a customer representative for more than an hour, to no avail. This reservation is for my wedding and it worries me since I don't want to get to the hotel that day and find out that there's no room for me.

I appreciate ConsumerAffairs so much. But the fact I had to run around like a chicken without a head before I came across ConsumerAffairs, kind of sucked. But I am happy that it was resolved.

I was contacted today and TicketsAtWork made things right for me. They really did a nice job of handling my concerns. My rep also did his homework by researching other 3rd-party ticket sites for cost comparison. I take responsibility for not looking closer at the price for each ticket prior to my purchase.

The representative at Tickets at Work helped me a lot ‘cause I didn’t know which park to choose as my trip with my family. She was able to help me through the park ‘cause I have different age groups. It was a really good experience. It was also easy for me to look at things on the website. I would definitely refer them because it’s a really good deal.

Pedro was very understanding. I feel like this company will do well once they fix they excessive wait time to reach a CSR. I will update to 3 stars for now but once our trip is complete with no more bumps in the road, I would be willing to give 5 stars. Our trip isnt until August and I will feel leary until things go as planned.

We purchased tickets for Disney World and for Universal Studios from TicketsAtWork, and these ones were definitely the best price for these tickets. I know Disney World tickets are quite expensive and to even save a 10% or 5% is helpful. Every time I've used TicketsAtWork before has been through ordering online. This time, I checked online to see what was available but then I called about a question 'cause the expirations dates for the tickets for Universal weren't noted online. When the rep had answered that question, she actually was able to process my whole transaction over the phone, which was just as easy. It was extremely helpful and everything went super smoothly. So I'd definitely use it again.

I booked a hotel reservation thru TAW and the hotel has no record of my reservation. Called TAW last week and they said they would contact hotel to have them add my name. Still nothing. Send 2 emails. Nothing. Trying to call TAW is torture. "Due to heavy call volume the wait is over an hour but you can put your phone # in so they can call you back." So they took my $789, and now I am not confident I have a hotel room. I am about an hour away from processing a charge back thru my credit card. As far as I am concerned, I have no reservation and no one at TAW is fixing the issue and you cannot get a hold of anyone. NOT HAPPY and I would NOT recommend them to anyone. All to save $100! It's not worth my time and aggravation and now STRESS.

I recently bought tickets to the San Diego Zoo through TicketsatWork. After the purchase I realized I had a hefty tax added to my order. Once the taxes were in included the 15% percent discount I thought I was getting was almost totally eliminated. Once the taxes were added to my four ticket order I saved about $1.00 per ticket off the gate price. I would have saved much more if I would have gotten the AAA discount at the gate.

I usually buy cinema tickets from TicketsatWork. I call their phone number, talk to a representative and provide my basic information. The only thing that I would like is that they could save the information because I need to provide the same information every time. They already have my phone number so the information could be linked to the phone number or something like that. Other than that, the reps are nice and provide very good service. I purchase from TicketsatWork about 10 times a year and the prices offered are very good, since the cinema tickets are half the price that I would pay in the books. I would definitely recommend them.

After posting this review and finally getting a hold of customer service to have them resend our tickets, my friend and I were able to make it to Disneyland. I was also contacted later that day my TicketsatWork and they followed up to make sure everything was resolved.

As soon as the complaint was published I received a call from Tickets at Work and they quickly resolved the issue.

My job has a company website and under Perks, we can sign up to TicketsatWork. I signed up and the TicketsatWork website is very user-friendly. I purchased movie tickets and I did a trip down to Orlando. I went to the website, liked the movies they have on, looked at what tickets I wanted, then I purchased the amount, and it was easy. However, I had a little problem when I did the trip because it asked me to pick a location and it kept pulling up hotels since it was a Google maps course. We didn’t want a hotel and we wanted to rent a house with a pool, but it wasn't an option. So, I had to call in and the lady helped me out with that. The first time I called, the lady said to put in the maximum number of people, which I did and that went right. But when I called back, I got somebody else, and the lady just found them for me, and she sent some stuff to my email. It would be real good if they had rental properties there.

Tickets at work sent me an email few hours on my check in time. We booked a 4 star hotel and per their explanation due to high volume of bookings they canceled our reservation that's already prepaid!!! UNBELIEVABLE right? Now we are on our 1st day of vacation, all stressed out, looking for a place to stay!!! And I don't think their 1800 is working at all! Never again...

After receiving a phone call this morning from TicketsatWork, I was informed a refund was initiated for the difference between a booking date and current date for a room reservation. Checking my email, there it was, a difference of $83 which will cover two "nice" meals on my next trip in April. This was an exceptional experience as customer relations appear to be waning in the "digital" age. This experience has allowed a return of "faith in humanity" beyond monetary exposition/exploitation, truly satisfaction at its core. As I am terrible with remembering names, I did not repeat the gentleman's name after he introduced himself and instantly forgot it. Regardless, his customer satisfaction based approach was more than expected. I am assuming he is of supervisory or managerial level, if not, then he ought be due to his client based technique.

After posting my complaint (same day) I received a call to help resolve my issue with TicketsatWork. I appreciate the prompt response and how my problem was solved. I will definitely give them another chance with my future travel plans.

BIGGEST RIP OFF. I am completely disgusted with the way that TicketsatWork scams you if you are dissatisfied with a hotel room. Not only did they advertise false amenities with the hotel, but have not answered my calls or worked out any deal with me as I left the hotel early. I planned to stay at Eden Roc in Miami, which is honestly questionable as to how they are rated 4 stars when your room looks out at cement - but when I worked out a supposed deal with the front desk to pay an early fee to leave and be refunded there was no compensation. It is an absolute scam! Do not use unless you are positive you want to stay at the resort! Overall TicketsatWork ruined my vacation and I will NEVER use again.

TicketsAtWork is amazing and I used them a lot over the last five years. If I was at work, I'd buy the tickets online and their website has been easy to use. But if I was at home, I'd make a phone call and purchase. Their customer service has always been excellent. If I didn't know exactly which direction I need to be going in, like getting a room, they would usually request different hotels or different movie plans so people have a nice time. Sometimes, I'd purchase a room and every now and then, I'd go online and see where it was a little bit cheaper or if they had a special through Expedia. And most of the time, TicketsAtWork's prices are much better. I recommend them.

It was the first time I used TicketsAtWork and it was for a Disney show. Purchasing the tickets was very easy. I did it over the phone and the woman helped me through everything. She was fantastic and took her time for me. The pricing was pretty good and it was convenient. I did look and it's a little less expensive than if I did it online. But the convenience and from what I understand the guarantee is a lot better, so I'm more comfortable with that. I would tell my friends to definitely use TicketsAtWork. It's all worth it.

We finally decided to take our kids to Disney this spring. This will be our families' first trip to Disney. Thinking that by using our corporate discount at TicketsatWork I'm getting a good deal, I purchased the tickets through their website. The retail value for our tickets was showing $1383 while their tickets were $1218 without taxes and fees. Once I went ahead the total was $1358 (11.5 percent increase). I still thought I got a deal saving $30 and 25 gift card from Restaurant.com.

I have never been conned in my life as bad as I was with Plum Benefits TicketsatWork. Me and friend was planning on watching Monday Night Raw 25th anniversary only one night only. We bought the tickets at 4pm. The venue started early at 7:30 pm. After purchasing the tickets I received a confirmation that it was paid and my tickets will be sent in another email. An hour past and I didn’t receive any tickets. I waited until 6pm still no tickets received. I called the company which placed you on hold or has a call back function. I was on hold for 30 mins then I called again and left a call back number. I was worried because the amount of money I spent was 388.00 in total. I left for the venue waiting for a call back. Paid for an Uber from Brooklyn. My friend came from Long Island.

I just felt like I was thrown off the rollercoaster ride. I keep getting their emails for "this great offer" to see the new Cirque du Soleil: Volta show. The tickets that "start at $47" doesn't exist. I thought it's okay I'll pay a little more for a better section anyway. Something just wasn't sitting right so I searched again and found that for the same tickets I am paying $68 more! I immediately called them and they said "you are encourage to do your own research before purchasing". Oh my God, you call yourselves a benefits website??? To trust that I am getting the best offer out there?? The "benefits" in your business name is for yourselves not us. What a shame. I will make sure everyone knows about this.

Bought tickets for the 2018 Pro Bowl for the "50 Yard Line Club". Called and was told before I purchased the tickets that this would be by the 50 Yard Line because there is no description of anything on their website. I did not receive my tickets until the morning of, which is very unsettling. Then I received tickets with someone else's name and the "Indoor Club" which was not what I asked for. After spending 500$ for my anniversary on these tickets that were incorrect, I went and bought new tickets on the 50 Yard line and did not use those. The company will not issue my money back and said those were the correct tickets. If I wanted to sit inside at the "Indoor Club" I would have purchased those tickets. Clarify your ticket choices and give people what they paid for. Never again will I use this website.

I've used TicketsatWork twice already. First time was for Disneyland tickets and the second time was for Universal Studios tickets. Their purchasing process was awesome. I basically just called the number because I don't like doing the online stuff and I spoke to the person and told them what I was looking for. They told me it was available and then I purchased them.

After posting on 1/31/2018 I was contacted over the phone on 2/1/2018 by a manager who apologizes for the situation and offered a full refund. Even though our trip was not enjoyed to the fullest I am relieved that we were refunded the amount to my credit card. The manager stated that it was a simple human mistake that the employee who made my transaction sent me the email with the tickets but also sent them to another buyer purchasing the same amount of tickets. Sad this situation didn't get resolved right away but glad they owned up to their mistake. Updated my rating to two stars because they resolved the issue. I am glad that a friend told me about consumer affairs because if it wasn't for this post I would have had to continue making payments to my credit card in hopes to pay the tickets and the accumulated interest charges.

I did a two-day park offer with TicketsatWork. I spoke with a service rep and it was great. They were very informational and helped us by getting the two-day park offer instead of just getting the one-day for both parks. It saved me a little bit more money. The purchasing process was easy, but I ended up purchasing tickets from Disneyland later on and TicketsatWork didn’t have the same special as the Disney tickets because I couldn’t do the fast pass. That made it kind of discouraging because the tickets I bought from Disney was for my oldest daughter. My little ones and I had to stand in line when my oldest one had the fast pass on her ticket.

I purchased tickets for the Justin Timberlake concert at The Capital One Arena in Washington, DC, using the TicketsatWork website and I was a bit hesitant because the ticket prices seemed too good to be true. I purchased two tickets in an area that was marked 115 (in purple) between section 111 and section 211 on the left hand side of the stage. The details matter because there is a section 115 that is a rearview that is behind the stage and I would never intentionally purchase tickets in that section. So when I get my email confirmation it states that I have two tickets in Section 115 row X (rearview section). I immediately go to the Capital One Arena website and see that there is no area marked 115 on the left hand side and that the only section marked 115 is in the rearview. See attached image for seating details. So I then call the customer service number to clarify my recent purchase and I wait on the queue line for 1 hour.

I started using TicketsatWork a couple of months ago and their prices are better than other sites. I've already used them 4 times and I recently purchased some New York Show tickets and then also a hotel for Florida. Everything went very smoothly and the website was very easy to navigate. The first time I did it, I spoke to a customer service representative who provided excellent service. She was very helpful and she actually took care of everything for me because I was having a hard time figuring it out on my own. Then on the other times, I did it on my own. I would recommend TicketsatWork for the convenience and the price.

We purchased our park tickets from TicketsatWork when we went to Orlando Disney World. We went online and their website was easy to use. Apparently, there are certain tickets that you have to call in. I had a question about the multi-day tickets and their rep said I could either go back to the website to do it or she would be happy to set them up for me, and she went ahead and did it for me over the phone. The location that we went to go pick up the tickets was very convenient and it was on the way to the park too. I've got in and out of there real quick.

I got my tickets online from Tickets at Work and their website is cool. Their price could have got gotten elsewhere.

When trying to purchase tickets for Cirque du Soleil they only would allow me to purchase one ticket because apparently they are sold out? But they aren’t and had plenty available seats on the actual Cirque site. Then I tried to purchase hotel nights in Napa and it was wayyyy more expensive on www.ticketsatwork.com than every other site including the actual hotel site. On top the purchases made on the rip off TicketsatWork site are not refundable but all the other sites were. Wasted my time. Don’t use this company!

It was my first-time use Tickets at Work and it's good, and easy to use. They have a lower price compared to others. Their site randomly assigns the seats. I wanted to see if there is a way to pick a seat so I called in. They explained to me that the computer randomly picks it. Their rep was actually very nice. She multiple times tried to see if I would get a different section. She tried different things. She suggested that I set a certain amount of tickets and she was going to do the same thing. She was on the phone with me for a few minutes trying to see if it would land on a section I like.

Tickets at Work was perfect. We bought tickets to Six Flags from them and that was my first purchase. It was through our employer. We decided to call last minute, but it was great. I did it online first. I then called them to confirm that I did it right. I was given an excellent quality of service. A rep and I stayed in contact via email to ensure I got everything. We were then on the road and she said, “I’ll wait with you on the phone” to make sure that I got the information that I needed to have at the gate. The price of the tickets saved us a lot of money, too.

I just bought Harlem Globetrotters tickets through TicketsatWork. It was an easy process. I just called because I was scared to do it online and they helped me out. It's also a nice little benefit to have for my job.

I went on the TicketsAtWork site and searched for Rockettes. Once I found the tickets, I called and asked how the process went. It was my first time buying seating tickets off there, so I wanted to be sure it’d be together. They said whatever available tickets they had would be what I'd get, and it'd be next to each other. I went ahead and bought the tickets over the phone. The rep was very good and he answered all my questions. He also made me feel confident in buying the tickets right away. The price was nice and buying was super easy. It was definitely worth it. I was checking different prices as well while I was on there to make sure it was the best deal, and it was.

I was contacted by Pedro from Entertainment Benefit Group on the day this complaint was submitted and he apologized for the misunderstanding and have provided a refund for the tickets. I appreciated his quick response to this matter as well as his follow up today to confirm that I have received the refund.

I made an online purchase from Tickets at Work for tickets for Universal in Orlando, Florida. Their website is easy to maneuver around in and it was a good experience. However, the explanation on the website wasn't clear and I had a few questions so I contacted them and the rep I spoke to was very good, walked me through the purchase, and made me feel more comfortable about buying the ticket. Also, I did a lot of searching and Tickets at Work had the lowest price I could find. I would definitely recommend this company.

People should look into TicketsAtWork. We purchased a Broadway Show from there online and it was straightforward. But we actually ended up calling. Their service is good.

Tickets at Work has a great service and great prices. Purchasing tickets was quick and easy, and doing it online was simple. They have a user-friendly website. But I had to call in because it would take them 48 hours for me to get the tickets and we’re actually going the next day. I’ve also already referred them to others.

I got tickets to Magic Mountain in California from TicketsatWork. I just gave them a call and it was the night before and was like 10 PM. She stayed on the phone with me until I actually got my email confirmation with the tickets just to print them out or use it on my mobile device. Everything was pretty quick, simple, and efficient. My interaction with their rep was excellent and she's helpful. They definitely saved me a little bit of money over what I have to spend if I just bought them via the Magic Mountain directly. TicketsatWork wasnt' the first site I used. I've used a couple of different other places but TicketsatWork one is fine. I'd tell my friends to definitely check it out for sure.

I got Universal theme park tickets from TicketsAtWork, and the quality of the service was very good. It wasn’t that much of a discount though. I thought it’d be closer to 10% but it was only about 4%. The big thing was trying to get the corporate code to sign in to TicketsAtWork. I had to talk to two different representatives to get the corporate code. The first one didn’t know and then I had to call back. So that wasn’t so straightforward. They have different names and databases depending on one's institution. But it was very easy once I got the corporate code. Doing it online was straightforward.

I was contacted by ticketsatwork and was offered a full refund, Dane was very kind and took my concerns very seriously to make sure that I was satisfied. I am pleased with the level of customer service offered now, although I still wish that it had come earlier, although Dane also addressed this as well.

I bought tickets for Disney World from Tickets at Work. I gave them a call, told them which tickets I wanted, and they placed the order. Right after they sent me a confirmation email, I got the tickets from my email to print them out. Speaking to a representative at Tickets at Work was fast and the rep knew all the stuff. It was a great customer service. I have purchased from them a year before and last year, too. In the past, it was a week before I went to the park. This time, I placed the order on the date right before I needed the tickets so I had to call them. I needed to place the order on the web at least 48 hours before I go and use the ticket, else they couldn't do the confirmation. There was a discount and even if it was not a big discount, there was some savings there. I had a great experience with Tickets at Work. And though not to all the people I know, I would tell my co-workers to use their website.

I am a the front desk of the hotel that I reserved. Manager said that reservation was for a month earlier. So I tried to call customer service to clarify the misunderstanding. But there was no answer and queue line was over 2 hours. (Plus they said they would call but never did.) Meanwhile I have spent my whole afternoon trying to fix this problem. And had to make another reservation at another hotel. All these while spending my money of my phone which is not from the US.

I’m used to getting tickets from TicketsatWork. I’m always pleased. I recently purchased tickets for a show in Atlanta with the Fox Theatre. And prior to that, I did Cirque du Soleil. I wish they had more things more often in different places and a little more variety of events, though. Other than that, it’s a user-friendly site and I’ve never had any problem using it.

Tickets at Work's website was neat. It was very easy to log into and get where I needed to be. The search options were right on target. However, we ran into a snag with the website where it took us into a loop and wouldn't let us advance past the payment to get the confirmation. The customer service representative was very helpful and did everything over the phone. She got us a little bit better deal on the room and the tickets were at the same price. We bought tickets for Universal Studios which was our fifth time already to buy from them because my wife usually takes the kids down to a waterpark in Wildwood, New Jersey and it's easier to buy through them. I'd recommend them to anybody.

I bought Sea World and Universal Studio tickets from TicketsatWork. I called in to order the tickets because I had talked to a lady prior to ordering the tickets and I bought the tickets at the last minute. If I had ordered them online, the tickets wouldn't have been available for up to 48 hours. Their service was great because there was somebody that I reached immediately and purchased the tickets and she sent me my receipt. And shortly after that, she sent me my tickets, which was great, because I didn't know if there would be a place for me to print the tickets out when I got there. So, it was important to have the tickets before we actually get on the plane. I did that the day before we left so I was able to get the tickets and print them out.

I had to cancel my reservation to travel to Las Vegas. I had to make many calls to finally have my reservation canceled. My refund was supposed to be credited to my credit card in 3-5 business days. Nobody could explain where was my money, only to say it was credited to some account I did not recognize. Thru your intervention, my money was identified in a wrong account and they properly reimbursed to me.

I got the Cirque du Soleil tickets for Vegas from TicketsatWork. And I was looking the tickets up on their website before I decided to call in. It was my first time purchasing tickets, so I wanted to make sure that I did it right. It was very easy to buy from them and the service was great. It was really easy to get through the experience and I got really good seats so, it's really helpful. I was satisfied and I would recommend TicketsatWork.

Working at a public school, I've been buying discounted Disneyworld tickets through Tickets at Work. I went online initially to look up information and find out if I qualified for tickets but when I went to check out, I didn't get it to work right. So, I called them up to purchase. It's easier for me and I prefer to talk to somebody. And it worked out fine with the rep. They got the credit card number and the process went real quick and easy.

I usually buy tickets for Cirque Du Soleil from Tickets at Work. I do it online but the last time I did, it had some trouble. I had to call customer service and the rep whom I spoke with was very kind to assist me. He went to put me in the fourth row and it was the same pricing that I was looking for, so it was a very good experience. He was a gentleman and even shared his experience of the Cirque Du Soleil which I have not yet gone to. At Tickets at Work, I find some tickets that have very much affordable pricing for employees. But what I know is that Tickets at Work is only for employees for certain companies.

For Disney tickets I searched a lot and none of the sources give less price than Disney's original site. TicketsatWork shows less price at the start but as part of checkout it adds tax. Whereas Disney site does not add extra on checkout. TicketsatWork tickets cost + tax > Disney ticket total price on Disney site.

I purchased some movie, Universal Studio and Halloween Horror tickets from TicketsatWork. I also would be getting rental cars through them. I mostly do it online or on my phone, and it’s been great. If I’m not using my Tickets at Work, I’m using my mom’s sometimes, too. I always get my movie tickets through Tickets at Work once a month. Rental cars, I get two or three times within a month. For any reservations, I go through them. The majority of their prices are better than certain sites. Although the Halloween Horror ticket is still up there, $85 with the promotion. Because there’s another site that has it for $83 dollars or a dollar difference.

Tickets at Work is a pretty good site to be in, but people should keep looking. They have good deals and sometimes they have better prices, but sometimes they don’t. I buy tickets from them a couple of times a year. I bought some for Cirque du Soleil recently and their online purchasing process was good.

The person I spoke to at TicketsatWork was really knowledgeable and helpful. He me gave me answers to questions that I wasn’t even basically expecting them to answer like amusement parks and different parks. Their price was about $18 cheaper than the park's itself which was great. It was not the best savings but for no hassling, headaches, and complicated online websites, I would recommend TicketsatWork to anyone. They were fast and convenient. We went to Disney, and then I wanted to go to Universal, so I made a phone call and within 10 minutes, I had the tickets on my email. Thank you TicketsatWork for the followups and service. It was a clean and straightforward experience.

After being on hold for three hours. I finally spoke with Richard, the customer service manager “top-person” in the department. I on multiple occasions asked for a name to a director someone who could help do something about this and I was not successful. I also asked for another phone number to speak with someone to express my concerns about this unethical business practices and he refused to handover any information.

Thank you TicketsatWork for calling me back and resolving my problem for me. Initially, I was so frustrated that I was charged a different amount, but after speaking to a representative on the phone, they explained that it was a general receipt and the discount was applied. Two days after, another representative called to apologize again (after seeing my review on Consumer Affairs) about the misunderstanding. I was pleasantly surprised that TicketsatWork actually has pretty great customer service - opposed to what I had experienced the first time around. The representative I spoke to did mention that December is a busy month for them, perhaps that's why it was so difficult to reach someone. In the future, I will still continue to use TicketsatWork and I do hope that it'll be smooth sailing from now.

After a recent ticket purchase, I have attempted to contact customer service every day for the past three days with questions about my order. I have spent over 2 hours on hold each time and end up getting disconnected without ever speaking to an agent. Can someone at this company please contact me???

We purchased six lift tickets for Okemo Mountain ski area right before the holidays. I made a phone call, asked whether it'd be easier online or over the phone and the individual said she would be able to take care of it right there on the phone. I told her what I wanted and she processed it immediately. She was excellent and I was extremely satisfied. It was painless and the tickets were well discounted too. We had the season's passes at that mountain. It was the holiday time and we had family in so I was going to have to buy the tickets anyways and the discount was a bonus. And being that it was our first try with TicketsatWork, it worked great. The whole process was very seamless and simple. I showed the emailed tickets on my phone down at the ski area. They had the barcode and they scanned it right on the mountain. I didn't have to go to the base lodge.

It did take engaging Paypal to expedite this from their end to work towards a resolution. But once the appropriate person/department from Ticketsatwork were involved, they were quick (less than 24 hrs) to resolve the issue. I also recieved a followup call from a representative which was very unexpected and appreciated. That call did help in considering working with this company again.

I got Walt Disney World Park Hoppers tickets from Tickets at Work. I heard about them at work then I looked into it and wound up going on the Disney Resort search tab. The Park Hoppers were pretty much the best deal so I booked it for me and my buddy. It was my first time doing it and everything was as smooth as it could be. I got all the confirmation emails.

I went through the internal website of Time Warner to get to Tickets at Work. I was specifically looking at Disney and Universal tickets so my search was very intentional and I didn’t browse around for anything else. On the website, everything was intuitive. But they need to be clear and define the time period for what is a normal day versus a peak for theme parks, especially since the ticket is locked in once a person buys it and it’s not an easy return process. I assumed I was going during a peak season because it was at the end of the year and it was a holiday weekend, but it wasn’t easy to find. After searching for what I wanted, I didn’t want to buy the wrong ticket type for my park ticket so I called and spoke to a representative. I also wanted to make sure I'm reserved with Holiday Inn.

I bought movie theater tickets and Cirque du Soleil tickets online from Tickets at Work. One time I did not write the name correctly so I had to speak with a rep, who was super helpful and great. Then, on another occasion, I had to change the date for my theater function. On the whole, the experience was super easy and I did not wait a long time on hold. Tickets at Work is awesome.

I mainly get movie tickets from Tickets at Work. I usually just buy them as I need them because of work and the schedule might be a conflict. The good thing about Tickets at Work is that if I put money into this ticket and I didn't use them that week, I can still use it next week or the week after. I usually call their 1-800 number to purchase and then they email me the tickets. But it's more time consuming than doing it online because every time I call them, I have to constantly start from scratch. They don't save your information and I wish they could do that. I would think by now there would be a mobile app and I just have to put in a password. But I do sign in on the computer and without a password, Tickets at Work won't give me any access to see discounts. Also, during the times that I called them, they were extremely busy and I had to wait on the phone for 30 minutes.

This is our first time with TicketsatWork because we used them through my company who they’re affiliated with now. A friend of mine used it through work, and he told me it was flawless. I tried to buy Disney World tickets online first, but I’m not good with computers so I wound up calling. I had a really good conversation with the lady rep when I bought the tickets. She even gave me some options and it worked out and made me happy because she saved me some money. The tickets came in within two days, so it was nice. It was well-worth using it and I'll refer them to anybody. The only thing I'd tell others is to call ahead of time and not leave it for the last minute because then it’s a process they'll have to go through.

I was very happy with TicketsatWork's process. I bought from them three times and I did it online. I got Disney tickets and ones for five different shows, and their price was below what was there in the market. I used one of them last month and that was good. When I had some card payment issues, i spoke to their reps and they took care of me. They were very prompt and provided very good service. I also recommended friends to them.

Using the Tickets at Work website was very easy. Everything is very clear and understandable. I purchased tickets for Universal Studios and Busch Gardens, and I got two for $100, which was not bad at all. I spoke with customer service because we needed the tickets right then, so to avoid the 48-hour wait, I called in and they able to get that taken care of within 15 to 20 minutes. I highly recommend them.

Tickets at Work was quick to respond to my complaint and reimbursed me the $156.00 overcharge by the third party reseller. I appreciate their personal prompt response to my complaint. They explained the situation to me about third party resellers and did not hesitate to make things right. Unfortunately, this is the 3rd or 4th time I try to reply but my reply is not showing up on the Consumer Affairs portal. Maybe CA needs to make it easier to reply and insure the responses get posted. Thank you again Tickets at Work fir doing the right thing.

Tickets at Work's purchasing process seem easy. However, they couldn't find the Disney but everything that made this problem, it’s my company. Other than that, they did a good job in getting my tickets in one day in less than 24 hours.

The price of tickets offered at TicketsatWork is less than the face price of the ticket and that's good. The folks in this company are also really nice to work with, professional and have a good demeanor. But when using Ticketsatwork website, especially when we purchased tickets for the San Diego Zoo Safari, it was a little hard to try and figure out if we can get the passes and use them immediately that day. We found the price that we wanted but it wasn't clear if we could get the tickets electronically or had to wait for things to be mailed to us. We needed the tickets that day, so I called up the 800 line and TicketsatWork booked the tickets through the phone then emailed the electronic passes. And that worked out well.

Thank you QA team, TicketsAtWork for contacting me and considering my feedback. Hope there will be some changes in process. I appreciate your response in addressing my concerns and resolving it.

I was looking online at the different options for Universal tickets, but I had some questions so I ended up calling Tickets at Work and speaking to a representative who was awesome. He gave me tips and he lived in the area, so he gave me all of my options. We went from there and scheduled my tickets and the hotel through him that day. He was very good at what he does. He was able to make it happen.

I purchased a two-park passes from Tickets at Work for Universal Studios' Islands of Adventures. I called and I dealt with a lady over the phone instead of doing it online. It was quick and wasn't difficult. My experience was very nice and I was very satisfied with it. I would recommend them.

I used TicketsatWork for Universal Studios. When I got them at the beginning, I tried to do it online but it didn’t work for me, so I had to call one of their representatives and they sold me the tickets. The rep was nice and helpful. It was my very first time using TicketsatWork and it was a good experience. It was very simple and I will use them again. I recommended them to my son that’s looking for tickets right now for Disneyland.

Over a month ago my fiancée wanted to book a New York trip with two friends through Ticketsatwork.com. I said okay and let her use my card. The expectation was to stay at Hotel Pennsylvania in Times Square for two nights, Friday and Saturday. When we showed up we were extremely taken aback by the conditions of the property and actually very worried about staying. The room was in terrible condition, blood on the walls, dried flies stuck to the walls. Huge holes in the walls, the comforter had a large cut down the middle of it. It looked like a scene from a horror film. The conditions were so bad we didn’t feel safe leaving our French Bulldog there alone.

I purchased tickets from TicketsatWork on August 2017. I have been contacting customer service for assistance and they have all been nice, but I do not understand why the ticket expired so quickly and a full or partial refund cannot be issued. I purchased the tickets for my parents as a gift. They were on their way to Florida, along with other family members, to go to Disney World. An unexpected happened during one of their rest stops in South Carolina. My dad had a medical emergency and had to be rushed by an ambulance to the hospital. He had to get surgery done which deterred them from going at all. Per the refund policy, it states that a refund cannot be provided under any circumstances, "except as explicitly permitted herein or as TAW may permit in its sole and absolute discretion."

I went on the rooftop over in New York just like the Rockefeller Center where you go up to the top and you see all of New York from up there. It's been a very easy experience for me purchasing a ticket from Tickets at Work. I just had to add to the cart and put in my payment information and that's it. I had looked up the place beforehand and I felt that if you bought the tickets directly from the place then you would have to choose a time of when you want to go up the elevator. But on the Tickets at Work site, it just says you buy a voucher and you go in, you get to go up the elevator without specifying a time.

We were looking for a hotel room and Tickets at Work had the cheapest rate I found. We also purchased a ticket for LEGOLAND. The website is easy to navigate but I didn't know know the extra fees until I got to the total. That was the only issue I found with it, though. The prices have been reasonable. I also did an order where I spoke with a person and the call was efficient. I got what I needed to do and the rep gave me enough information, confirmed it, and then gave me the email information afterwards. Tickets at Work is a good service.

I went to TicketsatWork's website to buy Disneyland and Universal tickets. Their price was as good as any of the other deals. I was going for a lower price and TicketsatWork had the lowest price. Also, their website works fairly for me but the only issue is I wasn't sure when I was going to receive the Disney email. I ended up calling and they told me that I would receive something as soon as Disney released the tickets. It all made sense and worked out fine. Their service was great and I had a great experience.

The Quality Assurance team reached out directly to our family and were able to resolve our problem and relieve our frustration. They were very well informed and had taken the time to review all of the details before calling us.

Tickets at Work is great. I purchased Knott's Scary Farm tickets for me and my boyfriend. My school gets a discount through them for their students. I saw it on my school's website, clicked on it and made my account. When I purchased the tickets, I went to their website, logged in on my account and on the drop-down menu, it gave me different theme parks. I clicked on the Knott's Scary Farm and it popped right there.

Several months ago I booked a hotel stay for a surprise Christmas trip to NYC for my fourteen year old daughter with TicketsatWork.com. We were scheduled for departure on Friday December 8th and a very unexpected snowstorm that hit the Atlanta area and caused hundreds of flights to be canceled... One of which being mine. I contacted the company immediately and a very nice young lady confirmed my flight had been canceled and stated she would submit the request for a full refund. Which is the only logically/ethical business decision that could be made since obviously I do not control the weather. I was advised it would take 72 hours to confirm the HOTELS decision on the refund and I would be contacted back... Saturday no call and no update from the "hotel"... Sunday same information was given to me.

I was impressed with TicketsatWork representative’s personality and people skills. He was very helpful when I purchased the tickets over the phone. The Six Flags tickets were $5 cheaper than their website. It was my first time to purchase from them and I would do it again.

I bought Cirque du Soleil from Tickets at Work online and paid by credit card. I was going to Las Vegas then, and I knew that Tickets at Work had a wide variety of stuff on there. It was easy going through their site. Someone also recommended them to me. There was a potential for better prices, but theirs was good. I'd tell a friend asking about Tickets at Work to use them.

I've purchased Six Flags ticket from TicketsatWork before. And when I went to Disneyland, I purchased my tickets from them too. Buying was easy. I went online, followed the links at TicketsatWork and purchased my tickets. It gave me a 20% on the purchase. Every little bit helps, especially for a place like Disneyland because it's expensive. They had all the big resorts and ticketing places that accepted it. It worked out well, but it could be more budget-friendly. I'd recommend them and will definitely use them again. It's a good way to save a couple of bucks. Plus, they also offer food vouchers along with the ticket purchase. A lot of incentives are included along with it.

I bought tickets for Universal, Orlando from TicketsatWork. It was very easy and painless process, but it takes a lot of reading. They have a great website and it's user-friendly. Theme parks don't allow huge discounts but I was given a discount when I bought the tickets. That was awesome. Also, I had a heat stroke and I couldn't utilize the tickets. I understood that they don't give refunds but they made an exception. They were fabulous. It was worth purchasing from TicketsatWork and I’ve told lots of people about them.

We went to Orlando for Halloween Horror Nights and I had a great experience purchasing the tickets through Tickets at Work. I did it all online and then I called later to verify how I was going to pick up the tickets. The process was straightforward. Their website is user-friendly for the most part. Although you can miss out on a couple of things depending on the word search you use, but otherwise, it’s easy to use.

We got tickets for Cirque du Soleil in Atlanta from TicketsatWork. I worked at the school system and we had a discount through the school system. Purchasing them was easy except we could only order it with the codes to get the discount. I ordered two lots of tickets online. The first lot was for a friend who was not near a computer. They didn’t send the confirmation for the second. Whereas for the first I got a confirmation then another email with the tickets in it. I didn’t receive the tickets the second time. I had to call customer service and they were very confused over what had happened.

Twice this year, I purchased from Tickets at Work for the Los Angeles Universal deal. I put the day that I'm going and then put in my check out. I got in a rental for both times so I had to do it fast because I only had 10 minutes before it expired. I had to re-click the Universal tickets then check out. It was easy going through the website but both times, I called the representative to purchase to be sure. Everybody was always great and super nice. I'm really satisfied with the service and Tickets at Work was a lot cheaper than other sites too. It's worth it and Tickets at Work makes trip planning a lot easier too.

I placed my order, never received email confirmation so I went ahead with our plans to the water park. They still charged me for the tickets that I never received... After a few wasted hours on the phone, they refused to refund. Will never buy tickets again from them. Customer service needs improvement.

I purchased tickets for the Museum of Natural History through Tickets at Work. I called and the rep I talked to was very helpful. I got to see everything at the museum for $33, while the regular price is $50. I had an excellent experience with Tickets at Work and I will use them again.

I purchased Hoover Dam excursion tickets from TicketsatWork. I went online, looked at what kind of offers they had, found one that fits my schedule, and booked it. The website was pretty simple and easy to use. The prices that they offered were very good. So far, I only purchased once but I'd tell a friend that TicketsatWork is good.

We went to Las Vegas and we booked hotel tickets through TicketsatWork. Their website was very easy to navigate. My wife and I tried it out for the first time and found what we wanted. I'd tell my friends that TicketsatWork saved me some money and they should use it, too.

I bought a ticket for the Mickey's Not-So-Scary Halloween Party from TicketsatWork. The website was easy to navigate but I'm not impressed with their customer service. The ticket was for November 1st and it was supposed to come in the mail but I didn't get it in time for my trip. It never came. I have spoken to their CS but they haven't gotten back to me.

TicketsatWork has a webpage where I search and purchase tickets. Their webpage is cool and I like it. I’ve spoken to a TicketsatWork representative over the phone and they were very pushy. Sometimes I call to double check on something and instead of them asking what else they can help with, they'd say, "Okay, I'm ready. You want to purchase those tickets now?" And they keep pushing the issue that if I’m ready with my credit card, they could get it processed for me. So I’d rather purchase tickets over the internet. Also, they don’t have the lowest prices all the time and I can get theme park tickets cheaper at Costco sometimes. I've purchased about 6 times from TicketsatWork for the whole year. I got some type of movie tickets, a car rental, and the LEGOLAND ticket, which was worth it. I'll recommend TicketsatWork to friends but I'll tell them to do a little research and see if it's convenient.

I called TicketsatWork to buy 4 Coldplay tickets right when they became available. I ordered everything over the phone and told them specifically where I wanted to sit and proceeded to pay for it for a total of about $700. I asked when my tickets would be coming and they said it would take some weeks for it to be sent to my Email. Months passed by and I started getting worried and I called again and they said the tickets would arrive 2 to 3 days before the concert.

TicketsatWork helped me decide on what tickets were good for me to buy. I was trying to purchase the tickets online but then I decided to give them a call. The rep helped me and walked me through everything that she was doing. She let me know what ticket she was getting for me, which was the one that I requested. And she made sure she reiterated the purchase order, how much I was paying for and she let me know that it was going to be going through my email once everything was updated. We got the tickets to the Universal Orlando Halloween Horror Night on the 21stand it was fun. I would definitely recommend TicketsatWork. They made the process very easy for me and they're very professional.

My husband works at Cisco and I went on Cisco perks looking for Disney World tickets. I put it in the search bar, Tickets at Work came out and I purchased tickets. When I searched for Walt Disney World tickets, the specials were really highlighting four-day tickets and I only need two-day tickets. So I called the customer service representative and he gave me the ability for a two days ticket. The service was fine but it wasn't cheaper. I thought if it was going to be expensive, I would rather purchase directly through Disney. It made it appear that it was cheaper but it truly wasn't by the time it twisted and turned.

I purchased tickets for Busch Gardens from Tickets at Work. I did it online, but then something happened, and I just called and did it over the phone. The sales reps were nice and answered my questions, and it went well. The price was a couple of dollars cheaper than when I got it at the box office. It was very easy to purchase, I saved a few dollars, and it's a quick process. Their website was really easy to use, and I called just because I had a question about something that wasn’t mentioned. It was a good experience and I will use it again for sporting events.

happy i got my tickets. Person who helped me today was quick and efficient and very helpful. Many thanks to her

We purchased California Disneyland tickets from TicketsatWork and the process was fairly easy. I looked online initially, but because I bought the tickets at the last minute, I had to call back and the representative I spoke with was very informative in trying to ensure that I was able to utilize the service and the tickets that I get. TicketsatWork's prices were okay. The tickets I purchased came with a $25 gift card and I wasn't able to utilize it, but we had a great trip to Disneyland. It was well worth it and I'd recommend the service. Our experience was easy, quick and painless.

I bought Universal Studios Orlando tickets from TicketsatWork online. Their site was user-friendly and their ticketing process was simple with easy directions to buy tickets. The only hitch I encountered was when I reached Universal Studio, and when I did the order IDs, I was not able to take the printout of two tickets. But it was fine and overall, they were great.

My boyfriend and I buy movie or show tickets from TicketsatWork two to three times a month. Their price is perfect and it's easy to buy tickets. We do it without any hiccups. We had bought Regal tickets to go to the movies because the price was a little less. But I had a little issue with the technology and where the tickets got emailed. The tickets got caught in the internet space because it's attached to my boyfriend's account. I've spoken with them and they were kind, patient and good at problem-solving so, I appreciate it. The issue was something that could be frustrating but it wasn't.

My daughter purchased some Disneyland tickets from TicketsatWork and everything went well. They were very helpful. We needed the tickets right away and they took care of it. Our experience was great.

Buying tickets from TicketsatWork was easy. We were going down to Vegas with other couples and we all wanted to go to the same show. We purchased online and we had no trouble getting in. The price was all right too. However, we ran into quite a snag one time. We were in Alberta and we headed out but we couldn’t get to the airport so we had to cancel our trip. We did Copperfield and Cirque du Soleil. They were non-refundable tickets but they ended up giving us our money back. It took a little while but I was pretty happy. I didn’t want to spend that kind of money and just throw it away. Overall, TicketsatWork is very good to get along with.

Purchasing Universal Studio tickets through TicketsatWork online was pretty easy. Plus, I looked at other standard websites and it was a little bit cheaper with them. I didn't read down at the bottom, though, about making sure the tickets were correct and that they're not transferable. Maybe they could put it in bold letters towards the top and at the beginning of the process. But they helped me because they let me exchange tickets that I purchased, which they typically don't do. What was wonderful was that they’re very useful in getting my error resolved over the phone. So, I was very thankful for that. This was my first time to purchase from TicketsatWork, so I'll definitely use them again on my next outing as this was a great experience for me. I would recommend them.

I purchased tickets for Miami Dolphins VS Tampa Bay, I told the agent I wanted seats in the 100 section. I was charged 214.00 for tickets in the 300s. I did not look at the ticket until the game. If I am going to pay that kind of money why not go to Ticketmaster's website who had it for 33.00 per seat which was indicated on my ticket that I got from TicketsatWork. This is my second bad experience. I bought movie tickets on TicketsatWork thinking I got a good price. I showed up at the movies and had to still pay taxes when I got there. What is the point? There is no convenience using these people. It's a rip off. Most people at my job agrees. The agents need to be upfront and state the details before selling tickets.

I booked a hotel through Tickets at Work. I was able to log in and search for the hotel I was looking for then I was able to book the hotel. Unfortunately, my plans changed and I no longer had to travel there. But I was not able to find any option to cancel under the book history. I had to find the number from the website and then call the help desk to ask them to cancel it. They understood my concern and quickly addressed it, though the refund hasn't come back to my credit card yet. It's been a good experience and I will definitely use them again to book tickets.

I got my ticket for a theme park in Orlando from TicketsatWork. I went online and the process was really easy. I spoke to a representative because I wanted to confirm how to print the tickets out and the representative was helpful. She advised me to go to the kiosk as soon as I got to the gate. And from the kiosk, then I'd be able to print the ticket. And even though it did say when I purchased the ticket, I called to get extra clarification. My experience was good and I would highly recommend TicketsatWork.

I traveled to Nashville and used TicketsatWork to get a hotel room at Vista Inn since they had discounts for employees of our company. I went online and the price displayed was $68 for Friday, Saturday, Sunday, and Monday morning, but they said they'll charge me $89. When I got to the hotel room, it wasn't clean. I took off the sheet from one of the beds and there was a blood stain at the head of the bed. I called the front desk and asked for another room. I told them they needed to clean up that mess and I haven't gotten that resolved. When I saw that blood stain, I was ready to go. I called TicketsatWork and they were trying to communicate with the hotel but it turned out to be a long drawn out situation.

I've been a member of TicketsatWork for ten years and I purchase a lot from them. I purchase stuff for New York, California, and for different places that I go to at Las Vegas. I log on to ticketsatwork.com and find the location where I want to go, and then I book my reservation there. I've had a good experience with TicketsatWork. Their prices could be better, though. And it would be nice if they offered discounts for local events through the month.

I went online to Tickets at Work, and I selected the option I wanted and paid for it with a credit card. I bought the New York City Explorer Pass through my company because we have a corporate card. I’m very savvy and I use an iPad all day long for work, as well as my iPhone, but it was not easy to navigate Tickets at Work’s website. I had to call them and ask questions, and then once I got that information, I wasn’t given the code, so I had to call the company. They didn’t have the code so I called Tickets at Work again, but they didn’t have the code either. So, I had to call back the company and they had to push the special email to me with a pass number that they had to add each person and on the app so I could use it.

I accidentally purchased five kids and two adult tickets to Universal Studios in Orlando, Florida and TicketsatWork was able to fix it. I called them and the rep got a hold of Universal Studios to cancel the order. Then we were able to resign up again for the right ones that I wanted and it worked out good. I thought I was going to be out of a lot of money at first or have to pay more but TicketsatWork has always been cheaper than buying at the gate. I've never been able to find anything cheaper than what they have. We've gone to Disneyland and to a couple of other places using TicketsatWork and it's always been an easy process. They’re easy to work with and it was a great experience overall.

I purchased four tickets to Disneyland at TicketsatWork. Buying them was pretty easy and they gave me four $25 gift cards to use but nobody knows how to redeem them. I took the coupons that they offered for going through their website. TicketsatWork told me to go and log on to Restaurant.com and redeem the tickets on my phone so I did. But when I got to the restaurant, they only take $50 gift card. I needed help on the weekend when I was there but they were closed. It was frustrating. They also told me I had to call Restaurant.com but there's no number for Restaurant.com.

I sometimes purchase at TicketsatWork and I recently got tickets for an Ed Sheeran concert. The purchasing process wasn't difficult and their customer service team was really helpful. But we received the ticket at the very last minute, which was a couple of days before the concert. And sometimes, I forget to search for my ticket and I call them to know what's going on with my ticket. And then I realized that the ticket will be distributed 48 hours by the date. But overall, they've provided good information and even the discount rate is good. So, I'm still going to purchase more tickets at TicketsatWork. We can also get a competitive price so I definitely recommend my friends to use it.

I got Universal Orlando tickets online from TicketsatWork and their prices were 5% to 10% off at what I was getting on the Universal website. I buy tickets from TicketsatWork twice a year and the representative was very helpful. However, their site was somewhat difficult to navigate. There are multiple tickets available for Universal and it would be helpful if they could make all options come up on one page where I could choose what day ticket I want.

I was excited to buy good seats to an NFL game coming up on December 17 in a nearby state. I wanted to get the best seats I could, so I used the TicketsatWork site to try to get them at a reasonable price. I spent $1,002 on two 40-yard-line seats. Since completing the purchase on their website back on 4/28, which is the day tickets went on sale for this season, I have not been able to get any additional details about my seats or the seller. They processed my payment immediately, and sent me a 'order confirmation' email that listed very basic information. I expected I would get a detailed email with confirmed seats, and instructions about how to contact the seller to arrange for my tickets to be delivered to me. That was not the case.

I purchased theme park tickets from Tickets at Work thinking that it was going to be an easy process and one of my coworkers told me it was cheaper. However, the amount of tax added was $60-something dollars and for six tickets, I took off any savings that I could have gotten. I could get them on site for less. Also, I ordered the electronic tickets on a Monday, so I thought I would definitely have them by Tuesday when we were heading out to the airport, but that wasn’t the case. When I still hadn’t gotten any of the tickets and saw that the money had been deducted from my account on Tuesday evening, I started calling because we were going to use the first one the next day. I bought one for Wednesday and five for Thursday. The rep said the electronic tickets could take 24 to 48 hours because they manually enter them and I wish I knew that.

Whatever 5 stars are given here are from ghost writers. TICKETSATWORK or Plum Benefits are a sham and refuse to give us a refund although the artist is honoring refunds due to a date change. Also, they have no idea how they were even sold these “special” tickets. We were charged an illegal amount, including $165/ per person in service fees times EIGHT. My girlfriend who works for CBS offered Plum LLC (DBA) or TicketsatWork to their employees. After this fiasco, CBS has severed relations with their shady unethical discount “entertainment” resources of Plum Benefits & TicketsatWork.

I've purchased from TicketsatWork the first time and I was able to get Universal Studios tickets through Home Depot where my husband works. My interaction with the customer service representative was good, and so was the quality of their services. I would tell friends to go ahead if they ask about Tickets at Work.

Problem has been solved.

I have to say this is almost embarrassing and thank you TicketsatWork. Not only did they call me after my complaint but they explain to me how the process goes and it was totally not their fault. They contacted me over and over until they got me on the phone and also came through with let's just say something that's going to make my concert going experience even better. Thanks again.

This was my second purchase from Tickets at Work and it was pretty easy to make the reservation through them. However, when I got to the hotel, they couldn’t find the reservation in their system, but I had the confirmation email and everything, and I actually had to call to get that to work. The hotel had to call their vendor. Other than that, the prices offered are good and I would have had paid more had I not gone through the Tickets at Work website. When I was comparing to other sites, they were the lowest from whatever members. Their customer service is also good, and I would definitely recommend them.

We've purchased tickets for the whole family (2 adults, 1 child) for San Diego Zoo. Getting in the zoo, we were surprised by kids are free for the whole month of October. Thus, buying from TicketsatWork was way more expensive than if bought at the gate. The site should alert me about special perks for the attraction! Otherwise it creates this misleading and wasting money situation.

We normally buy tickets from TicketsatWork for rental cars but I got one online just to go around. The process of buying a ticket was simple and their online service was really good. The tickets at TicketsatWork are cheaper and easy.

I buy tickets from Tickets at Work six or seven times a year and recently, I got tickets for an amusement park and the movies. It was a really smooth process. The young lady who assisted me was great and took care of all my needs. She was also very courteous and detailed. I was happy with her. I had a great experience and I would recommend them.

I purchased tickets for Legoland and Walt Disney World from Tickets at Work. I went online and looked it up, then clicked it and bought it. It was easy to place the order and they emailed the tickets to me. I had a question about something so I called them, and they helped me with it. There was a bit of a benefit when it comes to their price but not as much as I was expecting compared to the price I could’ve gotten at the Disney website. But this was my first time ever to purchase from them and I would go back again.

I purchased a ticket for Disneyland through TicketsatWork on a Thursday for a Sunday trip. Well, I never received the email with the eticket, I just received a confirmation of my payment. I didn't think much of it because I had a confirmation number. On Sunday, after waiting in line to get my ticket with my confirmation number the employee at Disneylands told me that that confirmation didn't work with Disneyland because I purchased my ticket through a third party. So I had to call TicketsatWork just to hear that Disneyland system was down and they could not process my ticket so I had to get back in line to buy another ticket but this time through Disney.

Purchasing a Disney ticket at Tickets at Work was easy. I got it through a representative and the quality of service I received was good. The price they offered was actually better than Disney's. I also purchased my hotel room from them. I have paid for it upfront but then I found a better deal. However, Tickets at Work couldn’t find my reservation information. They couldn't change or cancel it. So in order for me to get the deal that I actually found, I had to repurchase it so it was easier and then cancel it through them. Instead of having them switch it over and give me a refund on what I’d already paid for, I just re-did it. That was kind of irritating and not everybody can come out of pocket $600 and with another $600. But it worked out and I got my money back so it was fine. Nonetheless, it was probably one of the best travel purchases I’ve done. I would tell friends to purchase at Tickets at Work.

I had a good experience with Tickets at Work and they have the best deals. I bought three movie tickets and only one worked in all those tickets. So, I worked a plan. Eventually, it got solved within a week. The persons I spoke to about the issue have been very helpful. They tried to explain what had gone wrong. Although sometimes the prices are similar to what Groupon is offering, the prices are still good.

We purchased Kennedy Space Center tickets from TicketsatWork and overall, things went smoothly. We were able to access their website and select all the information as to who was going to pick up the tickets. But at the time of picking up the tickets, the Kennedy Space Center wasn’t able to access the tickets immediately. Since the PDF we received didn’t have the information they needed, they weren’t able to access it that way. So, it took us a little over 30 minutes to access tickets to the park. I got in touch with a customer service rep from TicketsatWork and they were able to send the emails out again. They were quick and efficient. At the time of processing the transaction, if the confirmation number could be generated then and there, that could be used as a reference for Kennedy. But TicketsatWork generates their own confirmation number and creates the order, then sends the emails. Other than that, TicketsatWork was useful.

I booked a hotel room with TicketsatWork and the process was seamless. I went online, searched for a thing and booked everything. I ended up having to cancel my reservation though so I had to talk to them afterwards. They very quickly answered the phone and were very prompt. Everything was processed according to what they said they would do. They have really good pricing, too and I was happy with their service.

I bought movie tickets on two occasions and Rams football game tickets a couple of weeks ago from TicketsatWork. It was a very easy process. I ordered the tickets one Saturday and they never emailed everything until I found out on Monday. I thought maybe they were closed. Then I called them, talked to a representative and it was explained to me that our district blocks out attachments coming in. So, we changed the email address that they send the stuff to and I haven’t had a problem since then. They were very helpful and I've had a really pleasant experience with them.

I bought baseball tickets through TicketsatWork on a Friday for the following Wednesday. It took the vendor until Tuesday 10pm to issue the tickets due to what customer service described as a 'systems issue'. The tickets I received were actually standing tickets... I should have realized something was amiss when both the section and the row had the letter s next to them. I called customer service again and they refused to help.

For my first time using Tickets at Work, it was really easy. I got the information to log in and put the password in then I went online and picked out which tickets I wanted. I did Disneyland, California Adventure, and Universal Studios. Tickets at Work saved me quite a bit of money too, around $150 to $200 so it was pretty good. If I were to buy tickets again, I would do it on Tickets at Work. I’ve even let the other guys at work know about them.

I just received notice that my order has been cancelled and a refund has finally been issued. Thank you, Consumer Affairs, for providing this outlet for consumers. It is very likely that I may not have received a refund from this company if it were not for your assistance. Best.

Jose from TicketsAtWork reached out and was very friendly and helpful.

I used Tickets at Work for the first time and got hotel tickets from them. The site was easy to navigate and they have better deals than what you can find online. Someone told me to go on Hotels.com too and I did, but I didn’t even navigate through the site because it was just too much and was too confusing. I had a good experience with Tickets at Work on the other hand and their service quality was awesome.

I needed a three-day pass for Disney World, so I went to the Passport service at Microsoft Prime, went through the link that way and it worked fine. It takes 24 hours for orders to process and it was a last-minute decision, so I was hoping Tickets at Work would come through sooner than 24 hours. I gave them a call and they said they were still processing orders. It was possible to come through, but if it didn't and I had an issue the following day, I could let them know in the morning and they'll make sure to get me to the park. That was helpful, but they ended up coming through and I got the tickets in PDF format. I’d use Tickets at Work again.

I purchased admission tickets online for Disney and Universal Studios from Tickets at Work and I didn’t get them in my email so I had to call the Customer Service reps and request the tickets. The website was user-friendly and it was an easy process. It was my first time and the prices were compatible but we got tickets cheaper in Orlando for Universal Studios so I had to buy several tickets and I wound up getting two tickets cheaper than what I purchased online. I referred people to the website and I’ll refer them again.

I made a hotel reservation in Myrtle Beach via Tickets at Work. The reservation was made online and was very easy, I like their website. However, it was the first time I used Tickets at Work and I had issues. I guess I got confused with something on the website, it was asking about additional guests in the room so I put my husband’s name down because he was going to be traveling with us. But he got too sick and he couldn’t go. When I got to the hotel, they would not let me check in because the information that was transferred, they said it was through Expedia, only had my husband's name. There's also a different credit card number that wasn’t any of our credit card numbers that was showing up on their file. So, I was stuck in the hotel for over an hour while trying to get into my room.

I spoke to a representative when I got Disney tickets from TicketsatWork for my husband and myself. The process of purchasing our tickets was easy and the quality of service was okay. I buy tickets from them three times a year and their prices are reasonable and fair, compared to other ticket sites. All in all, I've had a good experience with TicketsatWork and I would refer them to a friend.

I got hotel tickets from Tickets at Work. I simply put in where I wanted to stay, the date and how many miles away I was willing to go and they put all the rates that they had available. And then I picked the hotel I wanted to stay, put in my card information and paid. I had to call them however because the rate that the hotel gave me was a completely different figure from what I paid. I was trying to figure out why I paid $1,600 and the invoice only showed about $1,200 being paid. And the rep was very understanding. She explained the process to me and why there were two different figures. She explained that as a third party, they had to make some money. They book it and then we’re buying from them. So we pay a little bit more that what they would have paid the hotel. But the hotel would only see what they were paid. It was a trip for work and, thankfully, the people my job was understanding. I showed them the Tickets at Work invoice in the end.

My assistant purchased music tickets for me from TicketsatWork. We are new to the system and just started using TicketsatWork but I know we’ll use it again in the future. It was a smooth, simple process and everything worked out fine.

I posted on the wrong day so I called TicketsatWork within the hour and the rep fixed it for me. He was very knowledgeable, very helpful, and understanding. He made sure that everything got corrected before he got off the phone with me. I like that they offered convenience online to purchase tickets and that’s what I wanted. TicketsatWork is straightforward and offered fair employee discounts. I like their service and I’ll use them again.

We got online, filled out the information and purchased tickets for SeaWorld. Purchasing was easy and the website was good. However, Houston got flooded and there was no way we were going to be able to go to SeaWorld. Tickets at Work was great because they gave us most of our money back, and we know that’s usually a non-refundable deal. We lost 20%, but I was happy to get back what we got. The experience was great.

I would like to thank the customer care manager and his team for reaching out to me and trying to resolve this issue. Althought the damage had been done the manage did admit that things could have and should have been handled differently; I was provided Tickets at work gift cards as gesture of goodwill to off set the funds I lost. Thank you again to the customer care team for correcting a wrong and providing satisfaction to a customer.

I bought tickets for hotels online through Tickets at Work and it was easy. The site was user friendly and my experience was good.

Ticketsatwork reached out to me and were able to cancel the order and refund the entire amount. I was kept in loop through out the cancellation process and truly appreciate their customer service.

I booked a hotel at the Golden Nugget and a show at the Luxor right before the most recent Vegas shooting. For some reason TicketsatWork charged me double for the hotel and are currently refunding my one of the 2 charges but won't be refunded for 3-5 business days?!? What? You took my money in 30 seconds but can't give me it back for days after your company messed up?!?! Then on top of it we wanted a refund for our show tickets as my wife isn't comfortable sitting in a dark theater, TicketsatWork again said they would have to check with the venue to see if they're refunding. I called the Luxor they stated absolutely due to current events refunds will be given. It's been 3 days still no refund from tickets at work... Truly a joke, the customer service was SOOO RUDE! So headed to California and Vegas for a week. And I'm out over $500. As I'm waiting for a show refund and "business" days to pass!!! Such a joke!!! Don't buy anything from them!

I am pleased to say our problem was solved immediately after posting this review. I would like to say a huge thank you to Mark ** for ensuring our trip was a memorable one. He was more than accommodating and we will reconsider purchasing from TAW due to his kindness and dedication in solving our issue.

I do believe TicketsAtWork cares about providing fair pricing and is not maliciously attempting to rip anyone off.

I booked a hotel room for two nights with Tickets at Work which was pretty easy. I've gone through them before and they were good. But the last one, I had a little misunderstanding with them and the hotel that we were going to stay at. I ended up having to get a refund but that never went through. Once I called up their customer service, they were good but I kind of lost a little bit of money in that whole refund thing. It was a very confusing thing with my bank and everything. So I didn't get the result the way I wanted to. But other than that, it was fine.

TicketsatWork had cheaper pricing, so I went online and got hotel reservations through them. I purchase tickets from them three or four times a year, depending on where I'm going. It was easy to purchase the tickets. I just went on the site, looked at what tickets I needed and the city that I needed them for, and purchased them. Also, the quality of the service was nice.