TicketsatWork

We went to Legoland in New York and the ordering of the ticket was very easy. I called the customer service at TicketsatWork and they were very helpful and answered all our questions. They were quite knowledgeable about the pricing, the arrangement and what you need to take there. They probably read up on the site for the Legoland to see how they work with the tickets that you buy from website versus their site. So, it's quite useful. I ended up ordering the tickets on the internet and received them in five minutes in my email, which was quite convenient. So overall, I’m quite satisfied with the price and the speed of the delivery of tickets. I was looking for tickets for other theme parks locally in New Jersey, which I was not able to find. They probably still don't have it. It'll be nice to see tickets for Six Flags, which is nearby or Dorney Park, which is also nearby. It'll be quite useful to see those also on the site available for purchase.

TicketsatWork provides me with a great discount. Purchasing was pretty easy. I made a purchase for Mickey's Not-So-Scary Halloween Party. The steps and the process for me to purchase that ticket weren't difficult at all. It was self-explanatory to make the purchase. The reps were very helpful. They were very attentive. I wanted to confirm with them that my purchase went through. They were double-checking everything and making sure that I didn't have any other questions. They weren't rushing me. They were just making sure that my purchase was completed and that I have everything and I was set to go.

I called the 800 number TicketsatWork had on, spoke to a young lady and purchased the addition to Tour of San Diego and the Wild Animal Park through her. She was really great. Because online, it didn't show that they had the Wild Animal Park. When I was talking to her about the SeaWorld tickets, she asked if I was interested in anything else, and I said, “The animal park.” She said, “Well, let me see if we have that.”

This was my one and only purchase that I've done, but I was very pleased. Everything went smoothly. They got the best deals. When I called, the rep beat everything that I'd seen online. Not by a whole lot but when you're buying three tickets, a little on each adds up. I had to call back and add an extra ticket on while I was there and there were no problems. I didn't see exactly the coupon I was wanting when I went online to look there because I was wanting the FastPass. They just had the regular tickets on their website. But the rep was able to look it up and give me a price quote quickly. TicketsatWork is definitely on my radar now. I'll be checking with them first.

The online purchasing process was very easy. There was something else going on with Legoland’s website so I was able to call and the representative was able to help me very quick and fast. The prices that are offered on TicketsatWork are better than other sites and the discounts as well. It matches up with my AAA but even going through them instead of my AAA, I was able to knock even more dollars. So, that was awesome. The customer service representatives were very helpful and took care of all the needs that I needed during that time. It was last minute that I need to add an extra ticket to my purchase and it was very fast and it was the morning of. So I was appreciative of how well they attended to my needs.

I inquired to see if I could change the dates on my reservation, so TicketsatWork decided to cancel my reservation without my consent and has been holding almost 2000.00 of my money for almost 2 months. Endless calls without a resolution. I keep receiving the same email about, "We are sorry. We cannot get ahold of our partners to resolve this." EVEN though I have the personal telephone number for the manager of the resort. NEVER USE THEM!

I had booked a hotel with them & had to cancel due to child getting covid & hotel not wanting child to be there while positive. The hotel confirmed the hotel could be canceled without penalty or fees. The hotel even emailed Tickets at work providing all the information they requested along with a screen shot showing nothing was charged. I have been fighting with them for two weeks now for them to refund me my money. ABSOLUTE worst company I have ever EVER dealt with. I will never use them again.

I liked the convenience with TicketsatWork. I was needing tickets fast, and I didn't have the means to go about doing it myself. Their representatives were helpful. I got tickets for Legoland, and it was a group of five people going. What I did not like were the fees that were really high. Taxes surprised me and caught me off guard. It made it almost to the same price it would be paying retail. So, it wasn't too much of an advantage. They could be more upfront with the fees or somehow make it known so that a person like me doesn't feel like it's blindsided at the end. It would be nice to know that everything is all transparent upfront.

I used TicketsatWork for Disneyland. Going on the site and picking the tickets was easy. The only part I had an issue with was the actual purchasing. I had to call in and have a representative help me with the process. The representative was great. I don't know why it wasn't working, but even with the rep, it wasn't working the first few times. We were able to figure it out.

I got tickets from from TicketsatWork for the amusement parks in Orlando. Buying from them was more economic than me buying last minute over there. Their prices were better than purchasing on the same site.