TicketsatWork

TicketsatWork

 4.6/5 (130 reviews)
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TicketsatWork
4.6(130)

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Overall Rating4.6 out of 5
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About TicketsatWork

Corporate benefits provider TicketsatWork offers products, services and entertainment benefits to client-members. Members have access to travel and entertainment benefits such as theme parks, hotels, sporting events and performance entertainment. Based in Florida, TicketsatWork maintains partnerships with Walt Disney World, Universal Orlando Resorts, SeaWorld Parks and entertainers nationwide. Members have access to 365-day customer support services.

Pros & Cons

Pros

  • Multiple travel & entertainment deals
  • 365-day customer support
  • No direct cost or sales minimum

Cons

  • Not responsible for products/service
  • No refunds

Bottom Line

TicketsatWork is a corporate benefits provider with an emphasis on travel and entertainment discounts. Members can access a variety of products and services with multiple benefits and corporate rewards.

Top TicketsatWork Reviews

Verified

I was very dissatisfied with the way a cancellation was being handled, then along came Customer service manager Richard S. Everything has been made right, and it was good to talk ...

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Verified

Everything went smoothly and I had the tickets within less than 10 minutes in my email. Now I'm going to purchase more from TicketsatWork and whenever I'm going to do anything, I'...

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What is TicketsatWork?

TicketsatWork is an online corporate benefits provider that specializes in providing discounts for entertainment and travel purchases. Managers and human resources professionals interested in enrolling their company with TicketatWork’s program can complete an online form. Once the company is enrolled, its employees have access to a variety of products and services that can be securely purchased through TicketsatWork.com.

Employees at member companies can find discounts, offers and vouchers and make purchases on TicketatWork’s website using their employer’s corporate code. Tickets and vouchers are then mailed, shipped or emailed. Members may have access to preferred seating at specific venues that partner with TicketsatWork. Refunds are not available.

TicketsatWork costs

There are no direct costs or sales minimums for corporate membership to TicketsatWork. Members and employees have access to products, services, discounts and offers that can be purchased through its website using a credit card.

Companies can purchase employee rewards and incentives, such as gift cards or hotel stays to recognize, motivate or encourage employees. These purchases range from $5 to $500. A 6.5% or more cost is added to the purchase amount to cover taxes and fees specific to the applicable state.

TicketsatWork FAQ

What kind of discounts are available through TicketsatWork?

TicketsatWork membership provides access to discounts and offers for travel and entertainment through partnerships. Members and employees can find deals for theme parks, Broadway shows, concerts, hotels, movie tickets, attractions and special events. Some discounts are exclusive to TicketsatWork through its partnerships with entertainment brands like Universal Orlando Resort.

How do companies become partners with TicketsatWork?

Human resources professionals or managers can complete an online form on TicketsatWork’s website to have a representative contact them and provide more information. TicketsatWork then assesses your company and makes an approval decision. Once approved, your company and employees have access to a variety of products, services and entertainment deals.

Is TicketsatWork expensive?

There is no direct cost or sales minimum for membership. Once a member, your company can purchase numerous products and services through TicketsatWork’s website. Corporate rewards and incentives can range from $5 to $500 for hotel stays or gift cards. Employees have additional access to the website through their employer’s specific corporate code and can purchase products and services.

Is TicketsatWork worth it?

Depending on your corporate culture and your company’s current benefit packages, TicketsatWork may provide engaging corporate rewards and incentives along with access to entertainment and travel deals. There are no direct costs or sales minimums for membership. Discounts and offers are exclusively offered for members.

Is TicketsatWork legit?

TicketsatWork is a legitimate way to provide benefits to a company’s employees. More than 40,000 companies work with TicketsatWork for corporate benefits, rewards and incentives. Through operating partnerships, TicketsatWork provides multiple products and services that range from home essentials and electronics to health and automotive services. TicketsatWork’s main focus, however, is providing travel and entertainment offers and discounts.

TicketsatWork Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: April 2, 2023

I get emails from TicketsatWork probably weekly. Our company has a thing with them. So, I just look at whatever the email looks at. I saw the Christmas Spectacular and I looked at it. I bought tickets to the Disney park because I was gonna be in Florida and it was easy. Then, I bought tickets to a show because I saw it pop up. I called TicketsatWork once because they only let you buy four tickets. I needed 10 and I didn't wanna do two transactions so they helped me over the phone. The rep was very nice. But I don't think you can cancel because I bought the wrong date the first time and I had to give those tickets away. But beyond that, it was my mistake. I had an easy, nice and simple experience with TicketsatWork.

TicketsatWork response

We appreciate the feedback and if there is anything you need, please reach out to us. We hope you have a wonderful at the parks and have a great Spring break.

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    Verified Reviewer Verified Buyer
    Original review: Oct. 26, 2022

    We were supposed to go with my parents and my sister and my family to Disney and Universal in Florida. We drove and got halfway there then the night before my parents’ flight, we got a call saying my dad had a medical emergency and he was hospitalized so they couldn't come. And when we got there, within a day, I had COVID so I didn't get to the Disney parks. I was on the phone with the TicketsatWork people a lot and the experience was fantastic. There were no questions or issues getting money back for the Universal tickets for my parents and switching dates.

    But all of the Disney passes were purchased at the same time and we were advised by the TicketsatWork people that since we already had Park reservations, in order to get the money back for my parents, we would have had to cancel all the tickets then repurchase, but that would have canceled our park reservations. So they advised us to wait until the end and they would contact Disney for us to see if we could get the money back. In the end, we weren't able to get the money back for the Disney passes, but it is what it is and that wasn’t Tickets at Work’s fault. Other than that, their deals were great and we got great prices. The customer service was second to none and I've never had such fast customer service. Their reps were all knowledgeable and we got the refunds quickly. So if we are doing a trip and purchasing tickets again, I would purchase TicketsatWork again.

    TicketsatWork response

    We are glad that we were able to take care of your issues. If you need anything else, please let us know. We hope your father gets better and take care.

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    Verified Reviewer Verified Buyer
    Original review: Sept. 29, 2022

    We went to Legoland in New York and the ordering of the ticket was very easy. I called the customer service at TicketsatWork and they were very helpful and answered all our questions. They were quite knowledgeable about the pricing, the arrangement and what you need to take there. They probably read up on the site for the Legoland to see how they work with the tickets that you buy from website versus their site. So, it's quite useful. I ended up ordering the tickets on the internet and received them in five minutes in my email, which was quite convenient. So overall, I’m quite satisfied with the price and the speed of the delivery of tickets. I was looking for tickets for other theme parks locally in New Jersey, which I was not able to find. They probably still don't have it. It'll be nice to see tickets for Six Flags, which is nearby or Dorney Park, which is also nearby. It'll be quite useful to see those also on the site available for purchase.

    TicketsatWork response

    We appreciate the great feedback. We hope you all had a wonderful time at all the parks you went to.

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    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    TicketsatWork provides me with a great discount. Purchasing was pretty easy. I made a purchase for Mickey's Not-So-Scary Halloween Party. The steps and the process for me to purchase that ticket weren't difficult at all. It was self-explanatory to make the purchase. The reps were very helpful. They were very attentive. I wanted to confirm with them that my purchase went through. They were double-checking everything and making sure that I didn't have any other questions. They weren't rushing me. They were just making sure that my purchase was completed and that I have everything and I was set to go.

    Every time when I've called and made purchases for my family, I always get someone who has been willing to help and there was no struggle. I've had numerous moments where we made a purchase for my mom and she speaks Spanish. They were very patient. My mom doesn't like speaking English, but sometimes she likes to do both. Every representative that has helped her has been very patient and has been willing to help her as well. Overall, TicketsatWork is a great place to look out for discounts. It's very self-explanatory for anyone to really do it. If they feel like it's not understandable, they can always reach out to a customer representative. They'll be always happy to help.

    TicketsatWork response

    We appreciate the kind review. We are glad you are satisfied with our service and hope to hear from you soon. Thanks.

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    Verified Reviewer Verified Buyer
    Original review: Aug. 3, 2022

    I called the 800 number TicketsatWork had on, spoke to a young lady and purchased the addition to Tour of San Diego and the Wild Animal Park through her. She was really great. Because online, it didn't show that they had the Wild Animal Park. When I was talking to her about the SeaWorld tickets, she asked if I was interested in anything else, and I said, “The animal park.” She said, “Well, let me see if we have that.”

    She then looked it up and said, “We actually do.” She said how much, and I said, “Well, can I buy them together?” She said, “Yeah. Give me a few minutes." She had them in different carts, just because she was looking for it, and she got them together and said how much it was. I thought I'd have to give her my credit card details over the phone, but she said, “No. Let me send you a link. You do it all through your phone.” I'm not real tech savvy, even though I'm not old, but I'm not too young. The young lady said, “Let me see online while you go through the payment process. Just if you have any questions, I can answer them.”

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    Verified Reviewer Verified Buyer
    Original review: June 2, 2023

    I went through ADP for the TicketsatWork website. I used the ticket search for the Universal and Disney tickets, and it's understandable. But you have to read it to make sure you're getting the right thing or you're not booking a reservation through a hotel versus the ticket. In the fine print, it was saying that I had to make a reservation with Disney. But that's not true for one day. While the website was somewhat friendly, it wasn't that easy to decipher what you wanted to buy. I would suggest that others go on it because it is a discounted rate but read what they purchase before purchasing.

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    Verified Reviewer Verified Buyer
    Original review: June 2, 2023

    I purchased Disney World tickets for our family vacation in June. It was super easy. I just searched on the site what I wanted, followed the prompts to get the dates and the tickets that I needed, and connected them on my Disney account. I got the tickets sent to me via email. By the time I got done doing it and went back to my email, they were there. I've told my other co-workers about Ticketsatwork and they should try to use it if they're going somewhere.

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    Verified Reviewer Verified Buyer
    Original review: May 29, 2023

    I would recommend TicketsatWork. It's an excellent option to purchase things. The prices are fair.

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    Customer increased Rating by 4 stars!
    Verified Reviewer
    Resolution response: May 31, 2023

    Richard resolved my issue. Excellent customer service.

    Original review: May 29, 2023

    I was charged twice for a child's ticket age 3-9. When I called for my refund. They wanted to give me the refund as a gift certificate. I told the representative no. I wanted my refund back in my account. I'm waiting to see if it happens.

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    Customer increased Rating by 4 stars!
    Verified Reviewer
    Resolution response: May 27, 2023

    Richard has resolved the issue for me. He is fantastic and great to work with. I am really grateful for what he did for me. Thank you very much Richard!

    Original review: May 26, 2023

    I purchased a cruise booking that included additional package. The next day, the additional package was removed from my booking. I called the agent and he said he would look into the issue and called me back. But he never got back to me. I tried to leave him voice message and called several times but I was not able to reach him. They just ignored my request and never provided any resolution to the issue.

    TicketsatWork response

    We are glad this issue has been resolved. Enjoy the cruise and if you need anything else, please let us know. Enjoy and thank you.

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    TicketsatWork Company Information

    Social media:
    Company Name:
    TicketsatWork
    Formerly Named:
    Tickets at Work
    Address:
    19495 Biscayne Blvd, Suite 300
    City:
    Miami
    State/Province:
    FL
    Postal Code:
    33180
    Country:
    United States
    Website:
    www.ticketsatwork.com