TicketsatWork Reviews

I purchased some tickets online through TicketsatWork, and then I called them to make sure that I was gonna receive the ticket because it said it could take up to 48 hours. I wanted a confirmation number because I didn’t get one emailed to me. The rep was able to help me out fine. It was really easy. It was my first time and I will definitely purchase again. It was an enjoyable experience.

My family and I wanted to go on a nice vacation during winter break. We shopped around for tickets and decided that buying through TicketsatWork was cheaper, especially with their buy 2 get 2 pass to Universal Orlando. Unfortunately, since I bought on my phone, I didn't even SEE the area I was supposed to click on to even be able to read the fine print. I only found out when I printed our voucher that 3 out of the 5 days we are supposed to be in Orlando are blocked days. Now we are flying out tomorrow, a Saturday, with tickets we can't use until Tuesday. Even when I returned to the site, to make sure it wasn't just me being careless, I had to look to find the fine print and was disappointed to find that it is only in one place and hidden behind a button click. If I had known, we would have been able to order something else.

I purchased Universal Studio tickets from TicketsatWork. They said that there was some type of discount so I just went with them and I didn’t shop around. It was also my first time purchasing from them. I just made a phone call in around the date that we will be using the tickets. The interactions I had with the representative and the quality of service offered were all fine, and the process couldn't be improved any more than that.

Getting tickets through TicketsatWork was easy and very straightforward. I went to their website and purchased the five-day Disney World pass, and then got a confirmation number. I was confused about something and just the way it showed up on my credit card so I had to call them, and the service was great. Then when we got to Disney World, we showed the pass to them and they printed out the tickets for us once we got there. It was a very smooth process and all went really well. TicketsatWork saved us a decent amount.

This company is very deceiving with their business practices. Did not disclose a $25 shipping fee on the tickets until AFTER charging my card. They refuse to make it right or take care of their customers. My company will no longer be using them and I encourage anyone thinking about buying tickets from them to buy them ANYWHERE else. It is not worth having your vacation ruined.

Richard ** was very helpful and got us our tickets.

I purchased admission to the Disney Parks online through TicketsatWork. In the future, if I were to do something like that, hopefully I would be able to do the comparison at home as opposed to doing it online going back and forth which made it very confusing. I was trying to do a comparison between just purchasing at the gate or at the resort compared to what the tickets were gonna cost through work and it was a little difficult maneuvering back and forth between sites. Also, TicketsatWork should expand what they offer. I went to the site a couple of times after that Disney trip, looking for something, but they did not offer them. But the price was fair.

I was very disappointed to find out the rate of my room. Was actually cheaper if I just called the hotel directly to book. TicketsatWork does not offer the lowest rate, so shop around first. I called within 10 mins to cancel my reservation and was still charged $50 to do so.

This site actually added $20 to my Walt Disney tickets. Wow no savings this way. And I have to print out my documents. Not sure why it's not an option for paperless save a tree. Geez. Please actually give people a discount or don't sell the product. Tax was more on this site.

I purchased what thought were concert tickets, as the website gave a section and row. After I purchased the tickets I found out they were parking passes... Even though they were listed at section 315, row 1 and the section was highlighted on their venue map. I called TicketsatWork and was told no refunds. I told them they misrepresented the tickets and I just received “you should have called” and “you can sell them”. I think this type of misrepresentation and bait and switch is abominable.

I accidentally ordered some tickets to the wrong amusement park with the same name but a different location. I called TicketsatWork 3 times. After waiting 20 minutes each time, they hung up on me twice and the 3rd time I was sent to a voicemail. I can't get my money back now. Thanks...

Richard from customer servicee called me and resolved the issue.

I understand that they have a no refund or exchange policy. I think there should be some understanding that people make mistakes. I purchase tickets for an amusement park late at night and booked them for the wrong Park. I believe the park is owned by the same franchise. I didn't want to refund. I just wanted to exchange the park. As I was taking my kids for their first time experience for Winterfest. They are 6 + 4. I thought it would be a nice Christmas gift. I was simply told there are no refunds and no exchanges and I called within 10 minutes of purchasing my tickets. As soon as I receive my email I realized I made a mistake. So I'm out three tickets and four souvenir cups. I have four kids and I'm out $120 right before Christmas with nothing to show for it. I will pay more elsewhere to get better customer service.

I spoke with Richard and was able to come up with a resolution. Thanks

I bought some theme park tickets through the call center and the reps at Tickets at Work were good. I called a couple of times and the information was consistent. Prices are better than what’s available outside so I’m happy with that.

I looked at getting a car rental through TicketsatWork for my upcoming vacation and contacted their number. I get logged in through my company because I didn't have the information since it's very new to my company that we started using this service. Their representative was very helpful and helped me obtain the actual code as well as setting up the booking through the phone with me. The process was very quick and easy. I have been recommending it to my colleagues. A lot of us liked to travel and I think that's why our employer really wanted to implement this program for us. There's something that they offer that we don't even consider because we go on Expedia and we can compare with different sources right there.

I looked at a few other sites and TicketsatWork prices were better. I had to order 11 SeaWorld tickets so I ended up calling in. The customer service rep was very helpful and gave me the cheapest rate possible. He was excellent.

TicketsatWork's customer service is incredible. They’re amazing people and they know their job well. I was buying nine tickets at a time because I have a threshold that I could use everyday on my card. I probably bought a total of 60 something tickets, and every single person gave me the same quote. I manage customer service areas for many years and I was really amazed. Their staff go above and beyond their job. I called every year to make my purchases and it was a very good experience.

Purchased tickets to an event and almost immediately sought to cancel the order due to unforeseen circumstances, the intended recipient changed travel plans and was unable to be present for the date of the event. Contacted customer service and although they initially indicated a cancellation was possible in light of the circumstances, and even likely due to the request being weeks in advance, apparently "operations management" denied the cancellation request hours later without informing me. Called for an update and confirmation the refund would process and was informed they never should have even considered it, much less granted the request. Now I'm stuck with tickets to a football game that won't be used. Terrible experience, would not recommend this company ever. Stay away.

I've bought tickets for the Busch Gardens and the movies from TicketsatWork. I purchased over the phone and their quality of service offered is great. I go directly to their site and I love the prices. I'm very satisfied.

I bought Disney tickets and SeaWorld from TicketsatWork. I called them, they told me the price and I paid for it. Their service was excellent. In fact, I buy from there every year. The prices they offer are very competitive.

The prices that TicketsatWork offered were very competitive. I purchased a ticket from them once. We went to Florida and we had a theme park experience. Purchasing tickets from them was very easy. I did it through the website and it only took a couple of clicks and I was done. I was also able to speak with their customer service and they did a great job answering my questions in a very timely manner.

My daughter had information through her work and when she got online, Tickets at Work's price was the cheapest that we found for tickets for Universal Studios in Orlando. Tickets at Work was quite a bit cheaper too. But we did not utilize the website because each one of us was trying to pay for our own if we could. We did not know if my daughter would have to purchase all of the tickets for us or if we could actually split the order up in each one of those paperwork. We didn't use the website because that wasn't on there.

I was able to get Disney World at Walt Disney in Orlando from TicketsatWork. The process was excellent. Everything was online and the delivery of the notification through email was very quick. However, if you’re looking for one thing, they’ll push out 10 more things to you. It's a little overwhelming but that’s with any website these days. The prices were okay. It wasn’t a huge difference from what I purchased before. It would definitely be much more worth it if we can get a good percentage of discounts. This was my first time purchasing from them and I look forward for doing it more. It has been a good experience overall.

I’m a Wells Fargo employee and we have offers that are sent to us often. I saw that TicketsatWork have tickets to a particular show in Las Vegas and I booked through the website. I collected the tickets at the venue the day before showing and then we went to the show. I got a good deal and everything worked perfectly. I’ll recommend TicketsatWork to my friends.

I would not recommend this company to anybody. I was charged with an incomplete purchased. I called multiple times. Everybody has rude. The customer service was terrible. They tell me my money will not come back to me for 72 hours even though It was in incomplete order!

I needed entertainment tickets and I called TicketsatWork to purchase them because it needed to be done within 24 hours and I couldn't wait for it to be processed. Buying from them was seamless and quick. The rep I spoke with was great and she gave me perfect service. I've also done this before and my experience has always been good. Other than that, I've told tons of people I work with about TicketsatWork.

I purchased Disney, Universal Studios and Discovery Cove tickets from TicketsatWork, and I did them over the phone. With the Discover Cove ticket, there was a good $20 difference compared to other companies. But there wasn't much of a difference with Universal and Disney. Overall, they had good service.

When I booked theme park Walt Disney Orlando, price overcharged 54 dollars. They said compare price with GATE, how compare price with gate price, they doing all online reservations. When I refund 50 dollars back refused, so check before booking this website. Compare closely. It was not cheap price. Also not kind at all... Ticket price is day by day changed. When I request money back already price go up. Same gate price, so I do not recommend at all this web for employee. They not giving benefit at all. Use employee base, bad bad bad.

I bought a Disney World ticket at TicketsatWork and it seemed pretty easy, as far as the process. A Disney rep was the one that passed me onto them. I wanted to make sure that if I did go that route, that they would accept them. I gave TicketsatWork the credit card over the phone. They processed that and they sent me an email right away. The service over the phone was also excellent. The discount was probably one of the only discount that I found, other than maybe like AAA. So that helped a lot.

I recently booked a hotel stay for Thanksgiving night because we were too tired to drive all the way home, we figured it was safer to just book a room. My employer uses TicketsatWork so I figured we would use their website. It was late when I booked it, I found a great price on a hotel, I paid for it, and we drove to the hotel which ended up being in the middle of nowhere. We tried checking in but they couldn’t find our reservation, apparently I had accidentally booked for the wrong day.

I shopped around price for Disney tickets and I was looking at total price, including shipping. Tickets at Work seemed to have the best option. They were cheaper than Disney and although there were a couple of other places that were very similar, their shipping wasn't cheaper. That was why I went with Tickets at Work. It was cheaper to get everything through email and they could do multi-payments. Other places couldn't do the multi-payments even if I called.

TicketsatWork does not transfer e-tickets as smoothly as expected. I had to continue to call all week before being able to access the site. The free upgrade on game day is NOT TRUE! The rep reassured me I would be able to get an upgrade the day of the game when I arrive. I was unable to. IT IS BETTER TO PURCHASE TICKETS DIRECTLY FROM TICKETMASTER. Do not use this corporate site.

Purchased but never received tickets. Waited on hold for customer service for almost 2 hours which they essentially said it's too bad that I did not get my tickets and oh by the way it's non-refundable. T $43 lesson. TicketsatWork is a scam!

Please do your research. Three days after purchasing my tickets, TicketsatWork reduced their price. This prompted me to check Seaworld's website directly and it is even cheaper than TicketsatWork. I was under the impression that TicketsatWork is suppose to be cheaper. A very disappointed customer.

We got Halloween Horror Nights tickets from TicketsAtWork and it was a good experience. The guy that helped me was really helpful. I didn’t know though that the ticket had to be up to 48 hours that I would be able to use it so I had to call. That was inconvenient but it was okay. They were nice, very professional and helpful. With TicketsAtWork, you save money.

Thank you, Richard, for contacting me today. Your professionalism and kindness are much appreciated in helping me to resolve my mistake.

I called TicketsAtWork and I purchased Six Flags horror nights tickets. They have it cheaper there than on the actual Six Flags website. Their representative was super helpful and she helped me throughout the whole way. I didn’t have an account yet so she helped me set it up and gave me the password. The process was simple. TicketsAtWork is a great way to get some discounts on some tickets.

After doing research from a number of organizations we have access to, we decided to buy our Disney tickets thru TicketsatWork.com. I unfortunately clicked the checkout button before realizing that they charged "taxes & fees" that put the final price above another option we had by $64.00. In California, theme park tickets are not subject to taxes. While this deal was better than buying at the gate, it was not better than at least 2 other options we had, once their taxes and fees were taken into consideration.

The TicketsAtWork website wasn't easy to navigate and I had questions about purchasing tickets for the Halloween event so I had to call and ask about that. They should make the process easier. I had purchased Disneyland tickets online and there was a little bit of savings. However, I was surprised that it cost me as much as it did for my four-year old little grandson. It’s expensive but we had a good time.

I tried to purchase Disney Park passes online from TicketsatWork. However, I wasn't doing something correctly, so I called and their reps were able to help me on the phone. Using this site saved us $40 a person.

TicketsatWork helped me through the process when I bought Disney tickets. They gave me all my options, too. I did everything over the phone and their rep was very helpful. Everything was great and I would recommend them.

I purchased tickets to a concert for a singer and his group. I had heard it would be a great show and had listened to his music since just recently discovered him although he has been performing for years. The thought that a corporate discount program would charge more for their seats than the actual venue shocked me. I wrongly assumed that Tickets at Work would have a better price than other ticket sellers. I was so wrong! In haste I purchased two tickets to the concert that would occur in St. Augustine, Florida on October 27, 2018. I paid $170 for two tickets. Little did I know until later that the St. Augustine amphitheater sold tickets in the same seating area I sat in for $42 each. I then realized I was charged almost twice as much as the venue was charging for their seats to this concert. I feel I was ripped off and don’t ever intend to give Tickets at Work another dollar of my money.

I use TicketsatWork frequently and in my experience, the pricing was actually pretty good per market value compared to any other sites that I’ve seen for tickets. Recently, we did the 2-park pass to SeaWorld at Orlando. For that particular case, we were checking some discount rates while we were in Orlando already and TicketsatWork’s pricing came out to be better. We did the one with the dining pass so it was good. We just went on the computer, logged in and purchased my tickets. The website was easy to use then at the gate, I actually just used the email that came in my phone.

This is the first (and last) time that I use TicketsatWork to purchase discount tickets. First of all, there is not much of a discount when it is all said and done, but primarily because I made a reservation that I was later told could not be fulfilled and they still charged my credit card! I emailed a few times without response and also made a call and spoke to someone that said I can expect to receive a refund in 5-7 days once it is approved by management. I asked for a confirmation email stating this refund was heading my way which they refused. I am not sure why I am waiting a week for a refund when the charge should never have been made (if I see the refund which at this point is questionable).

Thought I was purchasing tickets to Cinemax in our area but bought Cinemark by mistake which only has a theatre in Rochester, NY. This is too far for us. I called and e-mailed immediately and they refused to work with me on a solution. I printed ticket out and it says invalid when scanned. This ticket has not been scanned or used.

Ticketmaster and the venue where Ed Sheeran is playing are offering refunds to his originally scheduled 11/10 show. TicketsatWork refuses to do the refund. If I had bought direct I would not be out 2 tickets. They are capable of getting the refund and for all I know have. These crooks get your money and your refund. DO NOT TRUST THEM.

Company called and we reached a resolution.

Richard, a mediator for Tickets At Work and Consumer Affairs was able to contact me and get me the ticket numbers as well a rush ship the tickets to me. He was very efficient and friendly and assured me that if I encountered any other issues to please contact him.

I purchased movie tickets from TicketsAtWork and the process was easy and nice. The representatives are super helpful, however, the website is a bit difficult because I always have to call instead of just purchasing right there. Still, overall, my experience was great.

Richard from ticketsatwork has contacted me and personally promised to expedit my refund.

I am modifying my original review due to the great response and service I got from Richard, the mediator between myself and Ticketsatwork. He went above and beyond in helping this come to a satisfactory resolution.

Richard reached out and was one of the best customer service reps I have ever dealt with. While I was very busy handling things, his responses were very timely and very helpful. He ended up resolving my issue diligently and respectfully and I know he was doing everything in his power the whole time. I know Tickets At Work is a third party, so really it was the Pod hotel that can be difficult (although they ended up assisting in the end). I would advise to definitely read all of the fine print before booking, and really only booking if something is refundable. Richard however is fantastic and a pleasure to work with, and I would give him 20 stars if I could. Thank You Richard, I think all customer service reps should strive to work as hard and politely as you.

I've purchased from TicketsAtWork both online and over the phone. Online purchasing was a lot easier, quicker, excellent, and convenient. When I called, the representative I spoke to was awesome and she helped me out a lot. The prices offered are also affordable. TicketsAtWork is worth using and they're a lot more convenient.

I was getting tickets through my work perks and I spoke to someone from Tickets at Work on the phone because there was a little confusion for me. The process was excellent, it was a pretty smooth transaction, and the guy was very pleasant. I made my payments, got my Disney tickets, and got emails as per what he said. Nevertheless, cheaper prices would be better. Still, overall, I was impressed.

It's fine that the person who uses the ticket at Universal Horror Nights has to have the confirmation number, a photo ID and a phone number, but if you buy the ticket for your 18 year old, it's pretty tough to meet the requirement of a credit card in her name as part of the process. Now, I'm stuck and have to change the ticket to my name, then I have to drive her there and pick up the ticket myself so she can get in. This is not made clear before you purchase and the situation I'm in is certainly not worth saving 25%. Too much red tape and not enough flexibility for the customer makes Tickets at Work weak and, in my book, not worth working through for tickets again.

I booked a hotel through TicketsatWork in Burlington, Vermont to go see my son in college for family and friends weekend on September 28 2018 - September 30 2018. It was a horrible stay and I called the hotel when I got back to NY on 10/1/18 to let them know about my stay as the general manager was not there for me to talk to. I did speak with him on 10/1 and he did apologize for the bad stay I had and told me he was going to refund me my money. Because I went through TicketsatWork they were the ones who had to refund me the money - I have been dealing with this issue since 10-1 as NO ONE from TicketsatWork would ever call me back- I had to keep calling them to see the status. They kept telling me that it was being investigated.

I was pretty excited to book a room through TicketsatWork. The discount wasn't great but overall I love work incentives so I gave it a try. I own a Tesla so before I book a hotel I check to see what hotels have destination chargers on the Tesla website. After finding one and seeing it was able to be booked through TicketsatWork I booked the room. The next step is me typically calling the hotel and asking if I need to reserve the charger or pay additional charges to use it. After calling the hotel they told me that they don't have destination chargers and that's their downtown location.

I was contacted by Richard with Consumer Affairs to help remedy the situation. He heard my issue and understood that what I was requesting was valid. I greatly appreciate the call back and how quickly he was able to resolve my issue. I upgraded my rating based on his resolution and I have no issues with Tickets at Work, as they had no control over the tour company’s system.

Thank you Richard for helping me resolve this issue. It was easier with your help. I greatly appreciate your assistance.

My family are huge Notre Dame fans and my wife's favorite performer is Garth Brooks so when he decided to perform at the first ever concert at the football stadium my wife was ecstatic when I surprised her with tickets that I bought through this site. We didn't really have the money to spare but I knew it was a once in a lifetime chance for her so I bit the bullet and paid $320 for a pair. Since I'm not into country music she asked my niece to go instead. The day of the concert was very cold with rain/snow mix but when she got to the seats and saw the stage she said that it was worth freezing for. A few minutes later another couple came up and said they were in their seats and produced an exact copy of the e-ticket that they sent me for our tickets. Then a few minutes after that yet another couple came and showed the same thing!!

My experience with TicketsatWork was awesome. I bought theme park tickets on their website and talking to their rep went very nicely. I buy from them twice a year and their prices are much better than other tickets sites.

I'm very pleased right now. I just got off a call with Richard who was very gracious and offered to refund the full amount for my tickets and cover the fee even though the park has not sent the refund through to them yet. I appreciate all the people that came together to work this out from Tickets at Work, specifically Richard who worked out the refund. I will definitely recommend Tickets at Work to friends, family and colleagues knowing that they've made this right and valued me as a customer.

We went to Universal Studios and bought our tickets at TicketsatWork. Their website was telling me that it would be 24 hours before my tickets would be available. I called over the phone and processed the order, and their rep was great. However, when we arrived, I couldn't print my ticket and I'm not sure if it was because of TicketsatWork or it was something happening at the kiosk. It wouldn't come up with the confirmation number that I was given for my tickets. I had a live representative help me and print the tickets at the booth. Overall, it was a good experience.

TicketsatWork's website is great and everything is good, but I don't see a lot of discounts on some theme parks. The rep I dealt with did good. She helped me in buying the tickets for the Universal Studios in California. She told me I could use it on the same day, but when I called the Universal Studios, they couldn’t accept the tickets on the same day. That was the hard part, but they helped me in going to the park on the same day, so it was all right with me. According to the tickets, I can use it at any time but I had to register the tickets at Universal Studios before using. There is a 24-hour lag before you use the tickets. TicketsatWork says you can use it before the expiration, but it doesn't work like that. Still, my experience was good and I would recommend TicketsatWork. Do your research but with TicketsatWork, you’ll still save some money.

Richard from Tickets at work consumer affairs responded to my complaint very quickly. Our hotel accommodation was refunded within 2 days rather than 7-10 and he is working to make sure this doesn’t happen to another customer. He has also worked very hard to win back our trust and I am very pleased with his concern. Thank you Richard for helping my family!

The website of TicketsatWork was great and I was very pleased with it. It was very easy to navigate through their online site. There was a very good selection offered and the show that I was interested in was available. Also, the seats were good. I was able to understand the differences in price and in seating. I purchased a ticket online for the Broadway musical "Beautiful". It was a good show and the price that I paid was reasonable for the seat that I was in. It was at a fair discount. In addition, they keep you updated on future events, which is a good thing. Overall, it was a good experience. TicketsatWork was recommended to me by a co-worker and I would certainly recommend them to other people as well.

I received a call from a representative from Tickets At Work from Richard and he was polite and generous. I chose not to get too upset about the mishap with Tickets At Work, but I was so excited to book a stay at Cabana Bay resort; but I do realize the service is a third party service. However, I am grateful that I was able to get $75.00 in gift cards that I can utilize towards purchases. I know sometimes things don't work out, but I am grateful that Tickets At Work reached out to me to help make it the mishap right. :)

I purchased the three-day Disney pass from TicketsatWork. I was able to get into three parks. I tried to purchase online but then I had questions and I wasn’t sure if it had gone through properly so then I called them. I called the ticketing center and purchased the tickets that way. However, when I made the payment, it didn’t give me a confirmation number. So then I called the customer service number and they said that they didn’t show any purchases from me made that way. But I put in my credit card number so it might’ve just been a glitch on my side.

I found the best deal for tickets to Universal Studios at TicketsatWork. I tried to purchase online but their site wouldn't take my card. I called and the rep I who dealt with helped me resolve the issue. She was very upbeat, helpful, and knowledgeable. I was very satisfied with my experience with TicketsatWork and I'd be calling them the next time I go on a trip.

Richard contacted me and helped to resolve my issue. He took the time to discuss the issue and was extremely courteous and understanding of my concern. Thank you for your help, upping rating to 5 stars based on my interaction with him.

I bought tickets to the Brewers vs. Dodgers NLCS game 2. The game is now less than 24 hours away and I still don't have the tickets even though they were estimated to come yesterday. Talking to a rep and she told us that we have already received the tickets but we have not??? I am getting extremely frustrated. I want a refund so I can buy real tickets from a real website.

I was having a difficult time getting a refund for cancelling a hotel reservation I had made through TicketsatWork but Richard from Consumer Affairs was kind enough to personally reach out to me to let me know he was going to fight to get me that refund and he delivered in no time. I'm thankful for the great customer service Richard provided me.

WOW - I had really low expectations after being on hold for so long but Richard from Tickets called me and was immediately engaged and advocating for me. I don't think I've ever had such a great response...even from Amazon, Apple, etc. with their "great" service/support. I would definitely recommend Tickets for future purchases and will be using them again to submit another order.

I got Universal tickets through TicketsatWork and the prices offered were good overall. I purchased from them over the phone and I had a good experience with the rep. She was knowledgeable and got the tickets for us. I would tell people to use them.

TicketsatWork's price is reasonable and they are a lot cheaper than other places I looked at. I got Monorail passes as well as tickets for Michael Jackson, Cirque du Soleil, Stratosphere and High Roller events. For Cirque du Soleil, I felt that they put me a little further in the back, but it was okay. When I booked for a hotel, I talked to an agent and told him what hotel I was looking for and what state I was going to. I told him I was looking for two queen size beds and he found it. I was given the price, I purchased the tickets and our interaction was excellent. I am very satisfied. TicketsatWork is the place to purchase tickets. I told everybody at work and they have been going on there to purchase tickets.

I purchased Cedar Point tickets from TicketsatWork. I called them because online, it said that it could be up to 24 hours, and we were going the next morning. So, I wanted to make sure that I was able to get it. The prices were pretty good. We were able to get a little bit cheaper with a military discount. It’s a nice little perk to be able to utilize. Others should give TicketsatWork a try.

I purchased Disney Water Park tickets over the phone from TicketsatWork. Their rep was helpful and he got me the tickets I needed in a reasonable amount of time. Also, their prices are reasonably competitive. Once I add the convenience fees, buying from them is not that much different from buying from Disney directly. So, the fact that I had to drive out of my way to get the tickets and spend 40 or 45 minutes on that journey is a factor. If I spent 6 or 7 more bucks, I could have gotten the tickets directly. Also, I'd prefer to see additional fees upfront. When I looked online up to the point before I called, all I saw were actual prices but not convenience fees. Nevertheless, I had a fine experience buying tickets from this company.

After my frustrations, they contacted me and resolved my issue better than anticipated!

We bought tickets from TicketsatWork for a concert of Cher. Going to the Cher concert was something that I really wanted to do. We were trying to keep the cost down, and we found out quickly that Ticketmaster, StubHub and all the other venues were making at least $80 per ticket. So it was making it hard to get anything that would make it worthy of even going. It was our first time purchasing tickets from TicketsatWork and the process was easy to do. The TicketsatWork rep was amazing and we had a very good interaction with her. Others should not to even bother going anywhere else, they should give TicketsatWork a try.

I decided to give this company 5 stars after I received a call from Richard. He explained how this company works with Disney and now that I understand I feel much better. He was able to get me a partial refund and explained how I can get the tickets upgraded. I am very pleased with his great customer service and will be glad to use this company in the future. Tickets through work got back to me quickly after my complaint and really took care of the situation. I am now not as stressed for my upcoming vacation!

Purchased a ticket for our family trip in October and when I printed the ticket it reads expires 9/28/18. I call customer service and they tell me it is none refundable and cannot be credited toward a future date. I must have missed the super fine print if it was there. Spoke to management as well and they are not open to helping me. So disappointed and will never order tickets using TicketsAtWork again. They do not care about the customer. What a loss of money. Ordering directly through Sea World next time.

I purchased tickets to Universal Studios in Orlando from TicketsatWork and the process was easy. I made my purchase over the phone and the rep was really nice. The prices were great and my experience was good. I will recommend them for sure.

I called and spoke with a TicketsatWork representative to buy tickets for my son and my husband to Halloween Horror Nights at Universal Studios. The experience was very quick and easy and the guy was very good and helpful. He gave me a lot of good tips too, ‘cause he had recently been to Halloween Horror Nights and told me all kinds of great things to look for and things to check out. This is only the second time we’ve used TicketsatWork, but I would definitely do it again. Their prices are great. It's about $20 less per person. Take advantage of TicketsatWork if you have the opportunity ‘cause they're very easy to use and they saved us a lot of money.

I purchased the Splish Splash tickets from TicketsatWork over the phone. The service was good and it went through smoothly. They discussed that when I get my tickets, it’d be on my phone and when I get to Splish Splash, I just have to open my phone and show them -- that was exactly what I did and it was fine. The rates were reasonable, too.

It was easy purchasing tickets from TicketsatWork and I got some discounts, so I was happy. I also spoke to their reps to make sure I had it right and they were wonderful.

Has anyone else had issues with their CC and this company? I've tried to book both online and over the phone and it kept denying my card for the wrong address. I'm now concerned about fraudulent charges because this company has all my information for two different cards.

TicketsatWork was very helpful and useful. I got their number from the site, then I called and spoke with someone to purchase the tickets, asked questions that I needed answers for that the site didn’t give and I was satisfied with the service. I did a comparison between what was offered at the theme park versus what was offered on the site and it was cheaper. Getting the tickets immediately was a convenient move as opposed to waiting until I got to Universal Orlando to purchase. I would recommend TicketsatWork.

I purchased Broadway tickets as well as tickets for Orlando entertainment parks from TicketsatWork. During the different times I've purchased, their reps have been very helpful. They give me all the information I need up until when I can use the tickets. Furthermore, my e-tickets come within a couple of hours to my phone. I am a shop-around person so I compare prices all the time, and if I feel like I can get a good deal with them then I buy it, but if I can’t, then I’ll just get it from somewhere else. Most of the time however, I don’t find TicketsatWork to have better prices for theme park tickets than the actual theme park itself. The theme park changes their sales and prices that they give their customers a lot of times that TicketsatWork is steady with their own sale.

Thank you to Richard who promptly called me about this issue and resolved it in less than 15 minutes! I wish everyone at this company was as diligent as he is! I appreciate his kindness and good attitude with helping me resolve this issue. I also emailed customer service about the issue when I put my original post and it was a much faster response than calling, so that was a plus as well. Thanks again, Richard!

I went on to the TicketsatWork website looking for water parks and that’s when I found Aquatopia in Orlando, Florida. I didn't realize that most of the tickets that are sold at TicketsatWork have a small disclaimer that says it could take up to 48 hours before the process goes through and the tickets are emailed to me. I needed the tickets the same day so before I bought it, I called to see if that was necessarily the case and made sure that the rep put my order in and have the tickets emailed to me within a few minutes. The service was great and it's worth to take a look at TicketsatWork. The discounts were also good but I would love to see them even lower than what they were.

Richard called and helped me sort this out. I just want to say thank you so much+

I had to buy six tickets to Universal Studios and was already in Florida that time. I received one of TicketsatWork's advertisements from my corporate email, clicked on the link which took me right to their site. Before I bought the tickets from them, I compared the prices to other places. TicketsatWork saved me roughly $180. But then, when I was doing the transaction online, it said that it would take 24 to 48 hours to process. We were planning on going to the park that day so I needed to make sure I was getting the tickets right way. So, I ended up calling and they were able to issue me the tickets right away. The only thing I noticed was that prior to us going, the SeaWorld tickets were at $28. But then when we got to Florida five days later, that promotion had ended, and the tickets were more expensive so we ended up not going to SeaWorld. Nevertheless, I’ve referred most of my co-workers to use TicketsatWork. I also used it to rent a car.

I was shopping for a Universal hotel on TicketsatWork this morning and saw an incredible average rate of 100 dollars a night for December 19-24. I called TicketsatWork to confirm that the fee made sense, since the last two days showed as 2 dollars a night. The person I spoke with said that the fee looked okay and legit and that I should book quickly before it goes away. So reassured, I did. My husband and I then took vacation days and started making arrangements for the trip.

I ordered tickets for Cirque du Soleil on a Thursday morning for the Friday night performance. I didn't do a whole lot of research but I figured I would get a good deal through TicketsatWork. I called in as it was a last minute purchase and I wanted to talk to somebody about it. The customer service was very good and everything went fine.

I've called in to TicketsatWork to purchase tickets for Disney and Universal Studios. Their reps gave very good service. For the Universal Studios ticket purchase, the lady whom I spoke with had a job there so she gave me some tips on how to make my experience better there. For the Disney ticket purchase, the lady who helped me tried her best to give me discount tickets and accommodate me for a Disney promotion wherein for a four-day price, I could go up to five days. I recommend this service.

I was originally gonna buy the Aquatica tickets on the website but when I called TicketsatWork, I spoke with a nice and helpful lady and she let me know that if I do it over the phone, I could get the tickets quicker. So I did and I received the tickets in the email after two minutes as compared to doing it on the website that will take 24-48 hours. Others should definitely check out TicketsatWork because they could save money, and it’s super easy and convenient.

I was excited to try out this website as I enjoy going to concerts and music festivals. However, after spending well over an hour on the website and comparing to the music festivals' websites, the prices on TicketsatWork are not even close to being lower, they are actually higher. I was very upset by this so I tried it with multiple different concerts and festivals, comparing the price of the actual ticket website and TicketsatWork and every single time, the prices from TicketsatWork were significantly higher.

The price of the AMC Yellow tickets I purchased was good. It was easy using TicketsatWork and purchasing the tickets online. I was able to print the tickets off and when we got to the theater, they scanned them. We also didn’t have any problem when they scanned the tickets.

I came across TicketsatWork through the Delta Air Lines perks site and used them to purchase Six Flags Over Georgia tickets. I called their 800 number and ordered the tickets. It said in the message online that it would take at least 24 hours to send the tickets but I wanted to go that day. So, I called TicketsatWork and they were able to accommodate that. The rep was very nice and helpful. This was the first time I’ve used TicketsatWork and I’m very happy with the price they offered. I would recommend them.

The first time we've used TicketsatWork was to buy a three-day Disney pass and the process was easy and smooth. We went online to purchase and saw that it required 48 hours for the ticket to be delivered. So, we called TicketsatWork and ended up doing the entire thing by phone and we picked the tickets up from their facility in Orlando. We've been very satisfied with our experience and since then, we've also purchased tickets for Kennedy Space Center. I'd tell my friends that as long as the pricing is less expensive and it's a good deal, then they should definitely use TicketsatWork.

Richard ** with Consumer Affairs Tickets at Work, has provided me excellent customer service since my posting on 9/11/18 through now, 9/21/18. He has gone back and fourth with the hotel trying to get in contact with someone who would be willing to provide me with a full refund, partial credit, or allow me to use the number of days that I didn't use for a future date. Richard actually does care about the deaths in my family and is proving credit back to my card, plus gift cards due to the whole situation. I appreciate all of Richard's kind hard work trying to battle this out for me. It truly relieved the stress I've been having about the Hotel situation.

I went through my Humana employee incentive program to obtain Disneyland tickets for my small family. I was please that TicketsatWork offered discounted Disneyland tickets. I bought the 4 tickets I needed and felt pretty good until my curiosity prompted me to look at Disney's own website and discover that TicketsatWork charged me more than the normal rate. Not much of a discount to pay more than the retail price! I quickly called customer service to which I was informed that no cancellation, refund, or refund of the difference was available and that all sales are final. However I was offered a $100 coupon for restaurant.com that I did not want (minimum purchase of $50-$75 to use the $25 coupon at a restaurant I do not want to go to). Very disappointed by this "employee benefit".

I tried to purchase tickets online from TicketsatWork for Universal Studios and Disney but there was an error, so I called in, and I got to purchase just fine. I would recommend them. It was great dealing with their reps.

I spoke with Richard from Tickets at work. He assured me that their number 1 priority is safety, and would be happy to either check into rebooking, or a full refund. I opted for the refund, due to the uncertainty with the weather and hurricane. I appreciate how prompt the company was in dealing with the situation.

I was in Florida at the time of purchasing the Walt Disney World and Universal Studios tickets. TicketsatWork's rep was very helpful and advised me to make the purchase over the phone so I could pick it up in person. She walked me through the process of how everything’s going to work before she took my payment. Once I showed up in their on-site office, they were very efficient in confirming who I was. I just provided my ID and they printed out the tickets for us to be able to use the same day which was a huge help versus making the purchase over the internet, which I might not have received it the same day. Overall, I was very satisfied with them.

I bought Disney Seaworld tickets through TicketsatWork and the process was seamless. I just had to speak to a rep because my planning was too short-term but they took care of it on the spot. Online ticket sites would always be cheaper to a certain percent but I have built a confidence in TicketsatWork so they are the first place I go to when I'm buying tickets for a tourist attraction in the US. It's very convenient. The only thing I'd like to point out is the lead time for the tickets. I would recommend being more conservative with their range. Instead of giving the next 24 hours, they could give two days from the time the ticket is bought. This is so that people can plan and be surprised if their tickets come earlier. Still, I'd recommend TicketsatWork. My experience with them has worked very well.

Thank you Richard for helping resolve issue. Thanks to Richard I will use Tickets at work again.

I got play tickets for The Carole King Musical from TicketsatWork. The customer service was good and they were responsive to my questions. Also, the prices were good. The play tickets were substantially lower and there were better seats. I also purchased tickets to the Big Bus but the prices weren't as great. I also had to go to a ticket office to redeem the tickets and that was a pain. We were in New York and I had to take a taxi to get all the way to Times Square even though there was a Big Bus stop near me. Apart from that, the tickets were okay and I'd purchase from them again if I was travelling in an area that they opened the play.

My sister purchased tickets to a concert through their website and was sent a confirmation email saying tickets would be mailed to her. Now a day before the concert our tickets have not arrived. Calls have been made to customer service every day with no guarantee of receiving our tickets and according to shipping tracking they have not been mailed as of this morning. We will never be using this website again. Hoping to still make it to the show but most importantly hoping we can get our money back. We will also be reporting this company to her company’s HR office to make them aware to stop promoting this website.

Mr ** called me this morning to resolve the issue. He was very helpful and assured that my refund would be credited in next 2-3 days. He also promised to waive off the penalties to compensate the delay. I'm changing the rating after the resolution.

I purchased tickets to Disneyland Resort and it was really easy to purchase through TicketsatWork. I went online and they have a partnership with GovX so the discount was fairly accurate. The discounted rate for TicketsatWork was wonderful. The email went straight to my phone and the tickets got printed out and were immediately accepted. I even walked through my girlfriend, who isn’t technologically inclined and she was able to use it really easily.

TicketsatWork is a great company. I've called them to buy tickets for Magic Kingdom and LEGOLAND and the service the rep gave me was good. The prices were really good as well. I'm glad that TicketsatWork is conveniently located where I am at so I could get to them and get tickets if I need it.

I used the TicketsatWork website to buy tickets to a sporting event. I'd never used the site before and believed that doing so would give me discounted pricing thru my employer’s benefits. I bought 7 tickets for $315 plus shipping/fees. Each ticket cost $45, but when they arrived today, the price stamped on each ticket was only $28. Yes, I paid $315 for $196 worth of tickets, plus shipping & fees. I called the company and was told, and I quote representative when I say, "we're basically just like eBay, a third party seller." Since I am posting a review, you can be certain that I got the classic bait & switch comment, "there is nothing I can do for you." Needless to say that I will never buy from this company again, and I will be letting my employer know how they operate. All should beware of the bait & switch practices here.

I purchased Universal Studios tickets through a TicketsatWork representative. It was my first time purchasing from them and the rep gave excellent service. Also, it was the best price I could find find anywhere and I’ve looked for a while. I’ll be using them again for next time I have park tickets or other tickets I wanna book for. I already recommended them to a few people at work too.

I work for Mayo Clinic, so I went to our website to find out what kind of discounts we get and TicketsatWork was there. I called TicketsatWork and told them I was looking to buy SeaWorld tickets for the next day. They told me the amount and I said it was good. Then the rep processed the purchase and it showed up in my email. I printed it and I took it to SeaWorld. I didn't get that big of a discount but I’ve only used it for SeaWorld. The quality of service I got from the rep was good. The only drawback was I needed to print the ticket, which kinda seemed weird to now be printing when you can scan most things on your phone. However, it was stated very clearly in the email that I needed to print these tickets and I could not use them on my phone.

I would like to thank Richard for reaching out to me. He was knowledgeable in his department and actually listened to my concerns. I feel comfortably with using this site going forward. I was issued a full refund and an apology. Based on the conversation I had with Richard I will be purchasing from TicketsatWork tonight!

I purchased a Water Country ticket from TicketsatWork. I had to call them to do that since it wasn’t clear from their online system if I had to wait 24 hours from when I bought the ticket to when I could use it or if I could use it right away. I would like to buy movie theater tickets too, but it's also not clear if I have to buy them in advance or if I can buy them the same day that I'll be using them at night. The price of the Water Country ticket, though, was not that much of a discount because I ended up seeing on the Water Country website that I could get tickets from them at a reduced rate and at almost the same price on the same day that I got my ticket from TicketsatWork. Nevertheless, the website of TicketsatWork was easy to use, even if it was my first time using it. Also, the rep that I spoke with on the phone was nice and accommodating, and the service offered was good.

Richard from Tickets at Work has been working diligently with UPS to solve the issue. In the meantime, he will be providing me with new tickets by the end of the day today.

The tickets did arrive the morning of the show. It was nerve wracking to wait and be faced with the prospect of having to purchase another set of tickets at the last minute.

I bought tickets to Disneyland in California from TicketsatWork. I did it easily online. They didn't have that great of a discount, but their prices were a bit lower. What I didn’t like, however, was I got $25 in restaurant gift cards but I have yet to find the restaurant even close to me or buy something where I wanna go that I can even use it at, so it wasn’t really a benefit to me to get that. Still, overall I was pleased with TicketsatWork. I was able to save some money. I would use them again and recommend them.

They have issued me a full refund, but no explanations to what happened. I never received my tickets or any email regarding them so I ultimately I could not go to the event. Still not happy with the whole thing, as they wasted my time and also could not go to the event.

This website is a scam with their fake comments saying they resolve the problem. I booked a room for Aug 10-14 and when I proceeded to check out the website changed the dates to the 17-21, I looked at the email they sent me and called immediately. I was on hold for 45 just to be told I can’t change the dates. I’m not even asked for a full refund. I just don’t understand why I’m paying almost $300 for a room I’m not staying in, I don’t know if I’m more mad at the fact I lost my money or the lack of customer service TicketsatWork provided to me over the phone. Basically telling me I need to pull another $300 from my rear end or you’ll be sleeping in the street. This website robs people of their money and it’s unfair. I honestly don’t see how they’re still a company.

I’m a New York City Department of Education teacher and I got an email from work. There was an advertisement about how we could get discounts for different attractions and events with Tickets At Work. So I opened up on the link to Manhattan shows and the prices were good. I saw Waitress and I called to speak with someone. But I had to wait a couple of minutes there until the rep got on the phone so that could definitely be improved. They need more operators to answer the call. I also didn’t like the fact that they had a map online that showed the seating arrangements and yet the representative I spoke to didn't tell me where my seats were going to be. It was almost like first come, first served. That was ridiculous. I paid $300 plus for three tickets and for that amount of money, I should have the capability of choosing the seat that I want.

TicketsatWork works great. When I went on the website to buy tickets for the Six Flags America park, it was a little ambiguous as to how quickly I was gonna have the tickets. It had some weird range and wasn’t specific if the tickets would be available today or tomorrow. My son was going that day and I didn’t wanna buy from the website and then not have the tickets. I decided to cancel out of that, picked up the phone and called. It was easy to find the phone number and the rep was able to take care of it right away. Plus, the prices were good and it was definitely cheaper than I could get using any other method. I’m gonna be using TicketsatWork again this week because my son is going on a trip to California and he’s gonna go to Universal Studios.

I constantly use TicketsatWork and had a good experience, but unfortunately last week I booked four hotel rooms for the wrong dates. I booked them for August 8th, 2018 – August 12th (keep in my mind I am still within the 72 hour cancellation policy). I called immediately after booking to see if I could change the dates which they said they couldn’t because I chose a non-refundable room? I talked to one of the agents at TicketsatWork and they stated before booking it shows a BIG ORANGE BUTTON stating non-refundable.

First of all, be prepared to stay on hold for at least 2 hours before you call them. I bought wrong tickets by mistake and when I called them the first time, the representative I spoke to (after waiting on hold for almost 40 minutes) promised that a refund would be given and told me to contact after 3 business days. When I called after 3 days, the representative I spoke to, told me that she had to consult a manager before giving me a response and put me on hold for 1 hour and 38 minutes and then hung up. I was very frustrated at this point and called again, and after being on hold for another 40 minutes, a gentleman spoke to me and told me he couldn't give me a refund. I bought $600 worth of tickets and it was a genuine mistake. I am not sure if I have to be frustrated about losing the $600 or about wasting almost 4 hours on hold for nothing. Worst customer service ever.

I purchased tickets for Universal's Islands of Adventure and then Volcano Bay. The TicketsatWork website was very easy to use but because I was taking my family I did it over the phone because I wanted to make sure that I would get all my discounts. I had purchased from TicketsatWork through my employer for six flight trips as well. They are very usable and I had a great experience with them. TicketsatWork is a great opportunity to save money.

I purchased tickets for Aquatica from TicketsatWork. We needed the tickets right that day and online it was saying it would take a few days to process, so I called and purchased over the phone. The service was amazing and the prices were very good for one day. I will purchase again from them. TicketsatWork is a great company. If you wanna go to Orlando or any theme park you should definitely book with TicketsatWork.

Purchased 6 New York Passes based on the attractions that were listed on their website. Attractions that require advance reservations were highlighted in red. Two of the main attractions my family and I were looking forward to going on were not listed as needing advance reservations when, in fact, you must make reservations. Now the attractions are booked and we’re out of 2 major attractions because their website has it incorrectly listed. I was given the option of canceling my passes, which would essentially leave me with nothing. I paid more than $1200 for these tickets based on the information on their website provided and am extremely disappointed that no help was given. I feel a partial refund would be justified since we are missing out on a once in a lifetime opportunity because of a mistake made by this company.

Customer Care Manager apologized for the delay caused by the high volume of calls they were experiencing triggered by the cancellation of a popular event. Within a couple of minutes, I had my tickets emailed and printed out, making me a happy camper in the end.

We got tickets for Universal Studios and the Disney World Magic Kingdom. I was able to go online for the Universal Studio tickets and I did those the night before we went out. Then they were emailed directly to my email. However, I didn’t read how far in advance I had to purchase the Disney World one. It was like 48 hours. We woke up and my son hadn’t decided which theme park he wanted to go to, but we were still able to purchase them that day. The rep I spoke to was really nice, understanding, and quick. She was able to speak to her supervisor and get the okay, and got all my information, and was able to take care of us. It was just a couple of hours versus the 48 hours. TicketsatWork was able to make that exception.

I was planning a week at Disneyland, Universal, Hotel and all, over 4K. I was issued the wrong 4 tickets for Universal Hollywood: summer time instead of fall. I ordered on weekend but did not reach anyone until that Tuesday to explain my problem. They told me that I should hear from someone in 5 to 7 days, but nothing. I called again and this time told that I would be contacted in 72 hours, again nothing. I called again and was told that those tickets are not refundable by Universal, but that they would defer it over to Universal, and it was Universal's determination. Universal has the money and they're not going to help and the service reps at TicketsatWork can't help, so either I use it or lose it, with 18 days left. "No mechanisms in place to prevent mistakes from happening".

My wife found "TicketsatWork" from the human resource website, and made a hotel (Holiday Inn Express) reservation for six nights online for my surgery at Stanford Health Care. The doctor did not receive the tool for the surgery and asked us to change the surgery date. The doctor wrote a letter to help us to make a travel schedule change. My wife and I had to call "TicketsatWork" and the hotel manager several times over last two months. With the help from Sr. Manager at Customer Care of “TicketsatWork” and the hotel manager, we received the refund (>$1,000). We should be responsible for the schedule change since our hotel reservation is nonrefundable. We appreciate their understanding and support. We have been choosing to stay at holiday inn for many years. We will consider to choose "TicketsatWork" again in the future.

I called Tickets at work today at 3pm eastern time and was on hold for approximately 45 minutes before I got through to a customer service rep. I explained that I had emailed and called a week ago and my booking was supposed to be cancelled but I didn't have a cancellation confirmation. He put me back on hold to check on the status. While I was on hold I had an incoming call that I didn't answer because I was waiting for my customer service rep to come back. When he returned, he told me that the reservation had been cancelled at 3:43 PM eastern time. Someone had cancelled it TODAY while I was on hold. this was incredibly delayed but OK, no problem, he says I should receive my refund within another 3-5 business days. After getting off the phone I checked my voicemail and the call I had missed was from Tickets at Work telling me that they had cancelled my reservation and wanted to talk about my review on consumer affairs. While they did finally cancel, it was a week after they originally told me they cancelled, and if I had not posted on consumer affairs I would likely still be waiting. It shouldn't take a poor review on the internet to get a result. I still have legoland tickets from TAW and a rental car booking (both booked before this experience), so we will see how that goes. So far I am not impressed.

Booked tickets online for a concert this September. We booked 6 tickets for the lower bowl section 5 of the stadium. However when I just checked the tickets we have discovered that the computer and/or company has messed up the booking and given the wrong tickets in the wrong section of the stadium and for a higher price. I have already called and tried to get this resolved and was told on the phone this was my fault (it was not my fault) and that they can't do anything to help me.

The customer service rep was extremely condescending and put us on hold for 30 minutes and then just hung up. I am very upset about what happened. He kept interrupting us and was not very helpful. We hope to receive a refund for a purchase we made by accident.

My husband and I thought it would be a great idea to bring our niece and nephew from Washington to experience LA along with some other family. I was very excited to find out that my company offered discounted tickets, hotels, etc to their employees and so I decided to book my whole trip down to LA through TicketsAtWork. The booking process online was easy and fast with no issues. However, upon arriving to our hotel on Sunday after a long drive we were informed by the front desk that our room had not been paid for. How is that?? I booked everything online two months prior and had everything paid for in advance.

I purchased ticket for SeaWorld. Total 4 ticket (single any day ticket cost is 289.0. Taxes & fees 41.12). But in the https://seaworld.com/ website cost is 284.0 (4 tickets) and another site ** ticket cost is 269.0$. Better go with **.

Last night, my husband and I bought hockey tickets and did not notice that we purchased tickets in the opposite team's city... not our own. I understand it was our oversight, but today, after sitting on hold for over 30 minutes, was told that there are no refunds or exchanges. Even if we don't get a refund, I would have appreciated an account credit that we can put towards correct tickets. The game isn't even until October, so it's not like they were last minute tickets! Very disappointed as we were planning on purchasing from here for future tickets, but we will not be using this company again.

Within 24 hours of my negative review, Tickets At Work called me! A wonderful, sane representative, Pedro, completely understood my frustration. He acknowledged my problem, and without hesitation, refunded the full amount back to me. I was extremely grateful that he was able to see the reality of this situation. He also acknowledged the presence of a possible problem within their organization that would be addressed because of this particular instance. Unfortunately, if I hadn’t sought ConsumerAffairs.com I may still be out the $866. So my advice would be...Use TicketsAtWork.com with caution and have a back up plan if the tickets do not work!

I recently ordered tickets from ticketsatwork.com for Ka in Las Vegas. When I started the process, I had picked 3 tickets in section 101, row M. During the transaction an error message came up stating the order had timed out and would need to be replaced, so I went back tried again and got section 101, row N. Got my tickets, saw a great show and thought everything was fine... till I got my AMX bill showing double charges of $384. I disputed the charges thru AMX, got notification back from AMX that Ticketsatwork.com showed 2 ticket orders so they sustained the charges. I called AMX to see next steps, AMX referred me to contact Ticketsatwork.com directly. I called today, spoke with Samantha who got the very basic info from me, but no details of what happened, put me on hold approximately 10-12 mins, came back asking if this was about Disneyland purchases, I again advised it was for Ka.

Once every three months, I purchase tickets from TicketsatWork. I call to purchase the tickets and their customer reps are great. While the process went fine, when you purchase tickets they should advise that you should reserve your rides well in advance. But other than that, they have great prices. They are cheaper than any other ticket sites. So definitely use them.

This service is offered through my job so I thought I would give it a try. I purchased tickets to Journey for me and my husband thinking we were getting a "discount". The tickets came over with another person's name on them which makes me leary since the person could have printed off the ticket themselves for use. I sent an email and got no response from customer service. I called and was told not to worry. The next day after booking a friend purchased from Ticketmaster in the same section for half the price. I thought this was supposed to be a discounted site. So basically I paid double for two tickets that have another persons name on them. Oh and the ticket stub that came over says 53.00 with fees so I really feel scammed! Do your research before purchasing!

Ticketsatwork was very proactive in resolving the issue. The resolution was fair.

I've used TicketsatWork twice, both for Universal Studios in Florida, and the quality of their service has been great. Their price, if you compare it to Universal itself, is also great. Usually, with Florida weather, I wait until the last minute to get the tickets so I call them and I get the tickets emailed to me immediately. If you do that online, you would have to wait a couple of days for them to process it. I've already recommended TicketsatWork to my co-workers.

I was excited when I seen a hotel in Niagara Falls Ontario Canada for 149 a night, I booked it for my family vacation coming up. The price came to 476.37 for 3 nights. I thought score! Well my credit card account has a pending charge for 645$, I called customer service and they told me the room is non refundable, it said when I booked it was refundable with a 25$ surcharge. So they told me to call the hotel and see if they will reverse the charge and refund my money. Of course the hotel has not received payment. So I call back and was given a runaround again rather than them cancelling the transaction. Now I am stuck waiting on a call back which they said will take at minimum 72 hours. My trip is in two week :/. I Will update everyone here and on Google with the results. Thanks.

On May 7th I reserved a room for July 9th-13th for our annual family vacation. At the time I did not notice that the room was non-refundable until I got my confirmation which was fine until my mother unexpectedly died on May 10th (I have death certificate). I needed to cancel my reservation so I called TAW and explained what was going on and I was told to call the hotel to get permission to get a refund.

Everybody from TicketsatWork that I spoke to was good. I was able to buy the tickets over the phone and get the email within a second. Then I just downloaded the tickets, printed them out and showed them at the gate. Also, the prices they offer are great. This was my first time purchasing from TicketsatWork and it was a great experience. I would recommend them to others.

I used the TicketsatWork website for the first time to book my kids and I a vacation for July 15th-21st and I have a death in the family and cannot go. I contacted customer service about my booking and they were VERY unhelpful and rude. I asked to speak to a manger and she was also very rude and unhelpful as well, stated there is a no refund or adjustments allowed to be made to my reservations regardless of the situation or circumstances. So needless to say I'll be out of luck getting my $500 back for the room I booked. I'll never use this site again.

I purchased theater tickets from TicketsatWork for three plays in Broadway. I was looking for a way to buy Broadway tickets and not get ripped off by Ticketmaster. My husband is a retired State of Texas employee and I saw TicketsatWork in one of his newsletters. So, I went online and I saw that they had what I was looking for. And I decided to call because I needed many tickets and I needed to understand exactly how the process was gonna work. I talked to a lady named Dana, and she was very helpful. I talked to her supervisor later and said I really appreciated her help because I was trying to get tickets on certain days for eight people including little kids, and that we were gonna be there a week, and she was right on top of it.

I purchased 7 Disneyland tickets. Checking the small print that I could use them successfully on July 1 only to find out that dates differ from website to the actual tickets. I went to the park and they had to charge me extra another $266 because it wasn’t “value” ticket day. I called TicketsatWork and since in their fine print they don’t give refunds even though their website wasn’t correct they said contact Disneyland so I emailed them today. It’s not right.

We were told about our benefits that we have at the hospital and TicketsAtWork was one of the benefits that we had access to. Purchasing from them was all electronic so it was pretty straightforward and simple. I did call them because I wanted the Express Pass tickets. But when I got a hold of someone, the Express Pass tickets were not available online. I had to get those when I actually got to the park. But as far as getting the ticket itself, there were no issues at all. They were very helpful and gave me the information I needed so that was fine. I would definitely use them again.

I was gonna take my two youngest ones to Disneyland and it was a super last minute trip. I went to go do that online TicketatWork's site was very easy to navigate. Everything was laid out well and all the information was there. However, it said that I had to wait 48 hours for the tickets. So at first, I thought that it was gonna ruin the whole trip because we were already at the airport. But then there was a second option. In bold red letters, it said, "But if you need them right away, just give us a call."

I wish I could refer everybody to TicketsAtWork. I usually call their number that's on their website to buy tickets and they walk me through the process. I've purchased tickets twice now and they helped me, gave me excellent customer service, and their price was cheaper than others, too. I'd definitely recommend them.

So I was trying to find out how to go about changing Disneyland value tickets to regular tickets. The customer service rep told me (with an attitude!) that the sale was final, no return, no exchange, done deal. She didn't know I read the fine print before calling and told her that it said on the ticket itself that the amount paid can be applied towards the purchase of a new ticket. She then put me on hold and came back with a better tone saying I could exchange it at the park. So she either does not know what she is doing or she likes to give people a hard time. I asked for her name and she refused to give me her full name. Come on, if you don't have the patience and kindness to be in customer service--don't work in customer service, please!

The TicketsatWork representative on the phone was very positive, helpful, and gave me a smile for the day. I thanked her for that and the process was easy. I purchased my Universal Studios Hollywood tickets in under 24 hours, on the night before we were going, and calling in allowed me to get the tickets very quickly. It was a very good experience. Also, I’ve been online, looking at tickets for a Broadway show coming up in New York, and the price was fantastic because it's not easy to find discounts. But I didn't like that I couldn’t pick out my precise seat. Still, I’d recommend them. If people have access to it, then it’s a great benefit.

We bought the Six Flags tickets from TicketsatWork. I just spoke with a representative and the price was good. I would refer them to others.

I purchased Disney and Universal tickets from TicketsatWork and we had to do that over the phone because we were planning on separating the payment for it, although I used their website to look at the prices. The process was easy as they set everything up and then we just gave them the credit card information. I would tell others to go with TicketsatWork and use it as a reference because their prices are good.

I've used TicketsatWork for theater, movie, and travel tickets. I also used it for Medieval Times and I purchased the tickets through my company because I got their website from my company. The purchasing process was easy. I went through the website and it asked for my password because it was an employee discount. Then I looked at the entertainment events that they had and I booked Medieval Times from there. Everything I needed was there and when I called them, their reps were very nice. They helped me with all of my questions and were very friendly.