TicketsatWork Reviews

Richard contacted me about the issue, I had with Sam's Club. He was very apologetic and resolved the the issue.

Richard called me soon after posting my review. He assured me my refund was sent to the right card and also refunded the 10% fee that was originally withheld. He also said he was going to mail me a gift cards to use.

Company reached out and resolved our issues. In the end, happy resolution.

Richard helped me to solve the problem promptly. We need to communicate to them if we have any question asap.

Someone reached out to us and we have resolved the issue.

I should have known better. Back in June I booked a hotel through this discount program through work. I got to the hotel only to be notified they had no record of my reservation. I wound up paying more by reserving my room at the desk ... Three HOURS after I arrived. Recently, I purchased tickets to Discovery Cove. Their website states that any refunds or changes had to be made 30 days before arrival. My brother wasn't going to be able to make the trip, so I requested to cancel one of two tickets. They "can't." Despite following exactly what their website states, they get to keep my money. Learn from my mistakes and never purchase a thing from these scammers.

Richard reached out, and resolved the issue. Thanks Richard!

I ordered a Sam’s Club membership and received a code. I went to the activation site, put in my code and got a error message 3 times. So I call, the representative asks for my order number. She pulls up the code and has me wait while she tries the code. She comes back to say that code doesn’t work and I will have to call back in 3 days to get a new code. What? I’m confused. So anyone purchasing a Sam's membership between today and 3 days from now will receive bad codes? I mean you got the money. That didn’t take 3 days but I cannot activate my membership until Wednesday. What a joke. It was only 23.00 but it’s the principle. I wanted to go to Sam's Club today not possibly Wednesday. Why can’t I get a new code today? Why can’t I get a refund until 3 days from now and wait to get a new code and if that code doesn’t work they will speak to me about possibly refunding my money. Too much! First and last time I’ll use this company!

Richard with Tickets At Work worked very hard to help resolve this issue.

Richard reached out to me and was very helpful and resolved the issue he offered me a full refund and sending me a gift card to ensure I was taken care of, thank you ticketsatwork!!

Do NOT go through this 3rd party! I purchased tickets for a concert. The only confirmation I got was from Paypal stating my 104.00 was taken out for tickets. Never received actual email from TICKETSATWORK or got anything in mail about tickets. I just thought my ticket purchase from pay-pal would be enough to get my tickets at box office..I get to concert after driving 3 hours and they have no record of my ticket purchase, they never heard of Ticketsatwork. I was unable to get in concert. I explained this to Ticketsatwork and they basically called me a liar and will not refund me my money! TERRIBLE CUSTOMER SERVICE AS WE TRIED CALLING THAT NIGHT 3X AND HOLDING 15 MIN EACH TIME AND NO ONE PICKED UP.

Richard reach out to me and was able to help me with my issue. Thank you again.

Company did reach out to me to hear my concerns. Very appreciative of their efforts to help.

I have booked excursions with this site for years without any issues. However, this is my first hotel booking. Booked a Times Square view room in New York for my 50th bday. The next day, TicketsatWork called me to tell me that my booking did not go thru. No problem... I go back to the site to do it again. However, this time the cost has increased SUBSTANTIALLY. I call them and am told that they will book the EXACT same room and honor the price.

After calming down and speaking with a manager from tickets at work, I realize that a majority of my frustration was at other things that all combined made them seem like they were the bad guys. Richard was very nice and actually listened to what was upsetting me and worked to resolve it. Through my venting about the situation I was able to see that tickets at work may make mistakes on occasion as we all do but they, unlike some other companies I can name, at least have caring people who will strive to fix what is wrong even when the root of the problem is something else entirely. I will definitely not post such a review so hastily in the future and would recommend everyone else do the same. In the end, tickets at work was in the wrong place at the wrong time so to speak and I apologize for letting my emotions get the better of me. I feel an outright fool to be sure but I recommend using tickets at work because no matter what may happen, and how ridiculous their customer may be acting, they will do all they can to make it right. Little things like that truly set them apart and are exactly what we need to see more often these days.

Richard from tickets at work reached out to me and explained the situation in detail. He was genuinely interested in helping me out and reached out to Disneyland as well.. they were not able to activate my tickets but he worked to help me understand the situation and why it wasn’t in tickets at works hands to refund or reactivate. Thanks for your help.. it made me trust TAW again.

I thought I was getting a good deal for 5th row seats for Hamilton. However, the risk is greater than the reward and I ended up paying 3X THE AMOUNT for obstructed view tickets. You don't get to choose your seats, and there is NO DISCLAIMER that chances are you will most likely get an obstructed view seat. The "click here for free upgrade" is USELESS! They will not refund the tickets and have no power on exchanging them for different seats. They really didn't care that I paid $150 for $50 tickets. Wonder who benefited from that one...

Richard called an did a good job resolving this review with me.

Richard reached out to me and helped me resolve the situation that was great. I am glad that in the end it worked out. I would recommend at this point.

This company reached out to me for a resolution. This trip was very important to my family, and the fact that they reached out to resolve this complaint, was very admirable. We spent a lot of money on this trip and saved for a long time. Richard was very courteous in his explanation of the circumstances and helpful in facilitating a resolution. I will definitely use Ticketsatwork again.

UPDATE: Richard with TicketsAtWork reached out to me. I appreciate the time he spent to fully understand my issue and the reasons why I was upset about the ordeal. My concerns dealt with how the situation was handled after the fact and the responses I received from TAW. Better communication would have helped because the lack of communication really skewed my perception of TAW. This really made me feel discontent with TAW when in reality, the problem stems from the hotel - which I was not aware of. Richard made me feel assured that my feedback was being taken seriously and I'm glad he reached out to me to discuss it.

Richard with Ticketsatwork reached out to me and worked very hard to resolve the issue we had with our stay. He was very helpful.

I had purchased 2 Universal Studio Hollywood Express tickets on August 31 for September 5th. My voucher was to be emailed to me 24 to 48 hours prior to my show date (September 5th). I did not receive any email with my voucher. I had to call early in the morning the day of September 5th. I was emailed a voucher from customer service but little did I know that the voucher they sent me was inactive. When entering the park I was told that my tickets did not work. I had to go to guest services. At guest services they were unable to find my reservation and that the vouchers that they sent me are invalid. They (Universal Studio Hollywood) no longer took vouchers they only accept e-tickets. I was on the phone with TicketsatWork customer service for an hour!! Finally they were able to give me a new reservation number and finally sent me my acceptable e-tickets for the park. I hope they are able to fix this problem so no one has to deal with this again.

Purchased Disneyland tickets recently through their website. After getting the tickets, they said they expire "October 13", which was fine, because we're staying in early October. Then I went back to the website and noticed it says "Valid for arrivals through 9/30/19". That's the ONLY place it says that. Not on the tickets. Not on the email.

The prices offered at TicketsatWork are pretty reasonable and there are some discounts so that helps. I’m happy with the service and I’m glad that it’s there. Purchasing movie tickets for the Cinemark Theatres was pretty easy when I called on the phone. I had looked it up to see what I wanted then I just got on the phone and told them. The representative was very helpful. They offered a discount and it was fast. I was able to get it right away. So I got exactly what I wanted, when I needed it.

I thought I found a good deal for this room on TicketsatWork. I read through the email and did not see anything about addtl fees for the hotel. Come to find out it was addtl resort fees but that wasn't clearly listed on any email that I have. Also called the hotel 2 days before my check in to confirm my reservation. I was confirmed but was told it was for a one bed. My reservation said room type double occupancy type when I clearly remember booking 2 beds. The hotel advised I can pay and addtl $40 per night!! This hotel I thought I was getting for a good price has become the reservation from hell. Customer service is not helpful at all and only keep telling me the reservation is nonrefundable. I AM AWARE OF THAT. Save yourself the hassle and book directly from the hotel site. Also the hotel kept saying I booked with Agoda. I had no idea what they were talking about. They had no idea what TicketsatWork was.

Consumer Affairs/Tickets manager Richard ** Ticket At Work resolved it.

I'm very upset. I had bought 2 tickets to a concert on the 31st of August, but it was rescheduled due to a hurricane in the area. It was rescheduled to October 26, and I can't make it, so I called TAW customer service. They said that the tickets were final sale and that they couldn't refund me the money, even though it's not my fault that there's a hurricane.

A few dollars off a trip or show is not worth the headache of trying to cancel before LOSING thousands of dollars. They do not provide customers with a FAIR opportunity to cancel if needed. I plan dispute the charges from them with my bank, and let my employer know how terrible customer service was. Simply put, do NOT utilize this website.

Ticket at works contacted me and resolved my issue.

I needed to get my tickets the same day, so I called TicketsatWork and spoke to someone, and they were able to assist me with purchasing the tickets. They sent those right away to my email address. I was doing it online and I was so nervous that my tickets would not make it to me in that short time. I’ve bought from TicketsatWork in four separate occasions and I like the whole program. I wish other companies had that same program because it’s a great benefit for the staff. It was a great experience with TicketsatWork and I would do it again.

I purchased twice through TicketsatWork, for Universal one week and then Universal again the following week. We did the "two days, get three days for free". That was my first time using TicketsatWork and it was decent. I called and did it over the phone. There are cheaper tickets through other avenues from time to time. But I’d tell others to try out TicketsatWork.

My daughter and grandkids were visiting in Orlando and I was going to meet up with them, but I couldn’t get there on the day they arrived, so I bought Disney World Resort tickets for my daughter to take my grandkids. I ordered the tickets over the phone and the TicketsatWork rep was awesome. She was really sweet and very helpful. My daughter was able to get the tickets and spent the day with her kids. She was able to do that smoothly and then I joined them a few days later. We didn't have any issues and overall, the experience was great.

I called in to do the purchase for Universal tickets from TicketsatWork and the interaction with the live rep was awesome. He was fabulous. That was my first time ever using it and I was apprehensive about purchasing tickets like that, especially with that price. I normally just go through online but it didn’t tell me exactly what I needed so, I called to make sure that the details were clear. Plus, with Universal, if I don’t get the tickets, I’m responsible. So, I called to make sure that we’re okay for the time period that we’re going. Other than that, it was an easy experience and the rep told me everything I needed to know. I let my sister know, and she went on and she bought her Universal tickets as well.

We did the Discovery Cove via TicketsatWork and it was easy to purchase everything. I spoke to a representative and he was excellent. I’ll use them again if I need to.

Paid for Sam's Club membership, got the code which didn’t work. Called TicketsatWork and they ask me to try again later in few hours. So I did - not only code didn’t work, also TicketsatWork didn’t answer. Lost time and money.

I called TicketsatWork to buy tickets for Seaworld and I got a very nice person who helped me choose the correct tickets for myself. The process was simple, very straightforward and helpful. I didn't have any hiccups. It was easy to print my tickets, too. Then I went to Seaworld without any issues and it was a good day. My experience has been good and I would tell someone who would ask about it to go for TicketsatWork.

I purchased tickets from TicketsatWork to go to Cedar Point for Christmas in July. It was through my daughter's work and she gave me the number to call, I put it on my credit card, and it was all done. It went fine. The prices offered were good and we went with the price that they were selling for.

I have talked to TAW and I think I have been griping at the wrong people, Hampton Inn is the one we should have been after. TAW has been helpful to resolve this situation. Richard was very helpful.

I went through the union I'm in and found Kings Island tickets at TicketsatWork. That was the cheapest I could get or find. I ordered online and the process was fine. That was the first time we've ever used TicketsatWork and it won't be the last.

Bought almost $1000 twice for events in New York and PA. This woman Sophie from Florida, supposedly, was very rude and ignorant (I had the misfortune of dealing with her both times). The first time when I told her that I only had a question and will purchase the tickets later she just hung up on me. I purchased the tickets anyway for 3 events in New York on July 19 for 5 people. When I was in New York one of the tickets did not work on one of the last attractions. I called TAW and they told me that the teller in New York had scanned one of the tickets twice and had not scanned one of the other tickets, meaning I could still use that one ticket that was never scanned at all. At the time I did not know this and my son had to pay cash for this attraction. TAW did not resolved my issue because I am not going back to New York any time soon.

Richard reached out to me and helped me out.

I had booked a hotel reservation through TicketsatWork.com and it appeared that I had received a good deal. When I got the confirmation e-mail, I noticed an additional $34 fee per person would be charged once I arrived at the hotel. This was not clearly called out when I had booked the room. I called to cancel the reservation and after a 30 minute hold, was told that I would have to pay $25 to cancel the hotel. After reviewing my confirmation e-mail, it states that TicketsatWork.com does not charge a change or cancel fee.

I got a show ticket in Las Vegas from TicketsatWork. I use them all the time and my experience has always been good. They seem to be more reasonable and I purchase at least once a year from them. Their reps are always very helpful and the quality of service is very good. I’ll definitely recommend them.

My experience with TicketsatWork was really great. I purchased a Great Escape theme park ticket from them over the phone. It was my first time and it was a same day visit I purchased. The prices offered were amazing and the rep who assisted me was extremely nice and helpful. She helped me a lot.

TicketsatWork has awesome service. I went through the portal to see what we could do. I called them up and the rep told me how I could purchase the tickets. She walked me through it all. We got the tickets for Orlando, Universal Studios, and Men at Work through them.

I did my tickets with TicketsatWork but I did not do my hotel reservation with them because I got a better deal through who I booked through with my hotel. Recently, I got tickets for Disney and this year, I did SeaWorld. When I purchased tickets, I went online and put in my password. Then their rep called me and she was very good. She was helpful, took her time, and explained everything to me because I misunderstood some of the things online. When I bought the tickets, I purchased one with the meal ticket purchase. I was confused as I purchased two tickets and I thought they were for two different parks, not for two people. And she explained all that to me. I wound up getting four tickets and one meal pass. I then paid for the tickets online and they sent them to me by email. I got them in less than 20 minutes. Before, I bought tickets online then I was able to go to a little kiosk and pick up my tickets. But they don’t do that anymore.

Made reservation for hotel room (found later for less) and later realized I had the date wrong (my fault) so contacted TAW and explained & asked to change the date (my receipt indicates there will be a 25 fee - ok np) they say they will contact me w/in 72 hours. They don’t. Call them & they say my request was denied. I again explained the problem and they put in a request again - told I’d hear from them w/in 72 hours???? I don’t. I call them and they say the request was denied and said the hotel was the one denying the request. Nothing they can do and it is non-refundable (I wanted a change not a refund). I told them my receipt did not say that.

Don’t use TicketsatWork. I got robbed by them for $127.00... Learn my lesson. Never again will I use them. Watch out people. They are not good. They blame all on their supplier and can’t take responsibility and won’t work with you at all.

All started when I made my reservation through TicketsatWork a week before my check in date. Received confirmation and thought all was set. When I went to check into my hotel after being out all day waiting for check in time come to find out the hotel had no record of my reservation. Front Desk Clerk also stated that this happens FREQUENTLY with this 3rd party company. Was also advised the hotel was completely sold out and I saw on my confirmation that of course it was non refundable. Called Customer service and was placed on hold 3 different times for over 20 minutes each time.

I heard about TicketsatWork at work and I purchased tickets from them for the first time. The representative who helped me out was very informative and friendly, and she actually got me my tickets for Soak City immediately. The experience was very easy.

Purchased a room through TicketsatWork with confidence and I’m extremely disappointed! I arrived at my hotel only to be turned away because my reservation “never existed”. Drove 4 hours on vacation, tired and overwhelmed and after they searched my name, was asked step aside while they brought the manager of the hotel to speak to me. Thankfully they were very apologetic and accommodating but were completely booked. Called the number TicketsatWork provided me and was on the phone for 3 hours trying to find me another room in which they could not. Needless to say I had to settle for a cheap 2 star hotel when originally I had purchased a 4 star. Never again!

Richard from customer service was courteous and helpful. My issue has been resolved.

Tickets At Work appreciates the opportunity to respond. We regret you had to leave a day early from the hotel and that getting that extra day refunded was not resolved during that moment. We are happy that a resolution was met and hope you continue to use our service in the near future. Thanks!

A room was purchased using false pictures through my companies website. The room was full of roaches and mold and neither party was able to help us. We kept being told to check out of the hotel first before any resolution could happen and that there was no guarantees that we would be approved for a refund even after I told them we didn’t have another 300 dollars to purchase another room while they investigate. I will never book through them again because even the onsite manager can’t refund us because we booked through a third party. This ruined our trip.

I really had an bad experience while booking my hotel. First of all they are not cheap at all and they are not giving any discount. Not sure why they have written exclusive discounts on their page. In fact they are charging more for the hotels compared to hotel website or any other third party. If you book any hotel from its direct website or any other third party they are much cheaper and will give you at least cancellation policy or will refund your amount in case of any issue. TicketsatWork are really strict about the their policy and they are not flexible at all.

I'm really disappointed to be writing such a negative review after being a past customer with good experiences. I love writing great reviews about companies, but I feel strongly to write this one and warn everyone. If you have the option to book hotel, entertainment, or tickets elsewhere, please do so. It isn't worth the hassle of being inconvenienced. For our honeymoon, my husband and I decided to go through TicketsatWork for all our entertainment in Maui and Oahu. Because a lot of the entertainment had limited availability, we were only able to book for two events, which ended up being disasters.

I purchased concert tickets 10 months ago and am still waiting for them. Customer service team says they don’t even have them yet and the show is 6 days away. SIX DAYS AWAY. And now they say I may not even get them until an hour before the show. Seriously?? I now have to travel to the show in good faith that they’ll follow through... They can’t even locate the tickets!! NEVER doing this again.

On 6/5/19 I went online to place reservations for a 7/13/19 to 7/19/19 stay. I paid thorough my PayPal and received a confirmation number for the stay. When I went to check in I then found out that there was no reservation for us and that it had been cancelled by TicketsatWork. I did have to pay for my stay again, the hotel was kind enough to give me the same rate that I had reserved the room for. I then contacted customer service to see why this happened and what would be done about it. I was told that some one would contact me within 3 to 4 hours. After 3 hours I was contacted by a customer care specialist. I then explained the situation again. In the end I was refunded the money spent with TicketsatWork. I'm happy they did this but not so happy of the issues that I had to go through to start my stay. Looks like in the future I will for go the discounts and just place my reservations direct with the hotels I and my family will be staying.

I purchased a day pass for Discovery Cove with Seaworld and Aquatica included. Less than a week later I was checking other things and decided to check the price for the same package on the same day. For two people, the price was now $150 cheaper. I called TicketsatWork customer service and they advised that they won't refund the difference. I don't understand how the price can be that much different anyway...

This business is a scam - they sell tickets at a higher price compared to event site claiming they provide 'preferred' seating, meaning if a better seat becomes available you get an 'upgrade'. I have a feeling you never get an upgrade. :) Please check the price at the event site before purchasing anything from these folks.

About 3 months ago, we reserved & paid for 2 rooms at Newport Beachside resort for this weekend. When we went to check in, the hotel said that they only received 1 of the reservations. After 4 hours of talking with TicketsatWork, we were told that we could get a refund on 1 of the rooms, & would have to be relocated at a different hotel. As I was traveling with family, this was not an option. After another 2 hours of discussions, I finally had the option of being refunded both rooms. We had already spent $52 in Uber fees getting to this hotel AND half a day wasted. I will never go thru them again. Even the hotel warned me that TicketsatWork does this a lot!! Be warned my fellow shoppers!!

TicketsatWork is cheaper and it's easy to buy tickets from them online. My experience went fine.

I purchased from TicketsatWork.com for tickets to San Diego Safari Zoo on 6/14/2019 while on vacation for 4 families for $652.87. I went online at 8 AM to purchase the 9 adults and 4 children tickets. We didn't leave Westminster CA until 8:30 AM and I still haven't received my tickets. As we drove down there, I continued to monitor my email inbox and junk mail and still don't see any confirmation email. We stop to get gas, and I try to call TicketsatWork.com at 10:13 AM. The wait was long, so I leave a call back number.

The matter was resolved by Richard.

I purchased a ticket to Worlds of Fun amusement park from TicketsatWork. I called their 1800 number, and then the ticket came to my email. It was so easy. Their price for Worlds of Fun was perfect. They were a lot cheaper. I couldn’t find anything for the price that I would be able to get it there. We looked at some places like Disney, and they were still kinda high. It was a great experience. Every time I go out of town, I check TicetsatWork first to see if they have any better deals than what I can find online. I would recommend it.

The company never sent me tickets and called them again and again when I was travelling. In the end, had to re-book the tickets and these guys haven't sent the tickets yet. Tried reaching out to customer care outside the venue and was waiting for 2 hours still no one picked up.

I got Disney World tickets from TicketsAtWork and my experience was good. I tried to do it online but I couldn't so I had to call. The rep I spoke with was helpful. It was my first time buying from them, and there was a $20 difference per ticket. I would tell my friends to check it out to see if they have good offers or deals that are within their budget.

We purchased vouchers for a zipline tour on Oahu. The day prior to our scheduled tour, my husband suffered a near drowning while on another excursion and had to be evacuated to a hospital where he spent the the remaining two days of our trip. We were unable to use the voucher due to this and unable to reschedule as our trip was ending and physically my husband would not have been able to do the tour. I called to inquire about a refund and was told that TicketsatWork would contact the vendor to see if they could get a refund.

Horrible service and a nightmare. Keep away. Run if you can. Fraudulent ticket business not straight forward and conmen business. We purchased universal tickets online, we got stranded at the gate as we couldn’t enter with the confirmation code, you’ve to wait for a pdf confirmation. We couldn’t use the ticket and had to pay more money to enter the park more, shady business. Attempted to complain. Hold time customers services is over one (1) hour and managers plus reps were very rude. Following managers were rude and very unhelpful: Chyna, Camilla and Andrew. Andrew offered me 2 $25 dinner gifts card after we lost $600. What an insult in his part. I declined the dinner tickets.

Don’t bother buying concert tickets through TicketsAtWork.com, unless you are willing to eat the cost of the tickets for a rescheduled show you cannot attend. I purchased 3 tickets to go see the Rolling Stones in MD on May 31st. The show was postponed by the band to July 3rd. Unfortunately, due to work, I am unable to attend. When I contacted TicketsAtWork to get a refund (which TicketMaster was offering if the new date was not unacceptable) they told me that since the tickets were bought through a third-party I could not get a refund, but I was more than able to gift them or sell them to another party! This was my first and now LAST experience with TicketsAtWork. No great deal here. Always go through TicketMaster, they take care of their customers because they want them to come back.

I purchased tickets from this site as a present for my relatives here from abroad. I purchased the tickets fine even entering in the date because it was a 1 day 1 park pass. The tickets came in email and it said, "not valid June 1 - Sept 8" amongst other dates. I called customer service and it was horrendously bad. 2 called me a liar. 1 manager didn't even want to talk to me after a rep tried to transfer. 1 hung up on me after I gave him the order number and stated my situation. One was like calling me a liar and that there is no field to enter in a date when you are purchasing tickets. It does ask you!!!

Ordered tickets for the Hollywood Wax Museum in Myrtle Beach for an upcoming trip this summer. Upon purchase I realized they had been ordered for the wrong date. Contacted this company within less than 24 hours and was told through email by Samantha that they cannot refund or exchange my tickets for the correct date. REALLY!?! It's a museum for God's sake, not an event or venue with limited seating. I advise everyone to stay as far away from this company as possible!

Richard from tickets at work was very helpful and resolved my issue.

I used TicketsatWork to purchase Broadway tickets and the process was easy. The only thing I wish I could see is the availability of the seats like exactly what seats like you can when you do it at Ticketmaster. At some point, it’s better off being in the mezzanine than being in the orchestra and you don’t know until you see where your tickets are. Other than that, the gentleman I’ve spoken at customer service was wonderful. He felt the same thing I did though, so he couldn’t give me more information. But he was easy to work with, and picking up the tickets was easy as well. The website is fairly easy to use. I’m on there a lot, looking to see what places are there, and they change daily, so you have to keep going back. I would recommend TicketsatWork.

I purchased a ticket to Universal via TicketsatWork. I called and it was pretty easy. Their reps provided good customer service.

I tried to book a hotel through them. They sent me a confirmation to let me know that my hotel was booked. I therefore ordered my tickets for my flight to NYC. Several hours later, they emailed me to let me know that they were not able to reserve my hotel room. I looked at my credit card online statement and it showed that they had already charged me. I called them and asked them why did they charge me already if they didn't reserve my room. They then proceeded to offer me the same hotel at almost 3 times the price.

I recommend TicketsatWork all the time. I'm happy with the service and I use them once every other year. Their prices are good, and they’re often just a bit cheaper than other sites. When I purchased tickets for Disneyworld online, it was very easy and quick.

I bought tickets for Seaworld and I struggled in accessing them. I had to go on the perks site and try to figure out what I have to do to buy them, including what I had to put in as a code. Still, the discount is good. I also used TicketsatWork for a rent-a-car, and that was cheaper than Triple A. They were better than any other discounts I could find elsewhere.

Once or twice a year, we purchase from TicketsatWork. Most recently, we bought tickets for Universal Studios. The process was pretty easy but my interpretation of something that had to do with the price and the number of days wasn't clear. Once we purchased the tickets, I believed we had unlimited admission. But the way it was reading on the website, it didn’t sound like that. It made it sound as if you needed to be a California resident for unlimited admission. A representative was able to explain that to me. Other than that, I’ve gotten the best deal through TicketsatWork. It was a good experience.

I used TicketsatWork for the tickets at Disneyland in California. I called and talked to somebody to ask a couple of questions even though I've used them several years ago. Customer service was super friendly and helpful. The rep took her time. It was late at night when I called and she was available. I wasn't put on hold for long so I was really happy with her. I hung up with her and the next day, I booked the tickets online.

I’ve purchased tickets to Six Flags in Jackson, New Jersey and tickets to the aquarium in New Jersey. I live in Jersey, so I just called the number off the website at work and inquired about the tickets, and I was helped by the representatives that answered the phone on both occasions. Both times, each representative that I spoke to was clear and precise with the information that I asked as far as the pricing and if there was an expiration on the tickets, and when and how I will receive them. They were very clear with the instructions and information provided. Both were very informative on the services, the pricing, and the fees attached to the purchase as well. They were very helpful in making the process a lot easy in purchasing those tickets.

I called the TicketsatWork number and the rep helped me go through the process of buying tickets. The service was good and I didn’t have any problems. The tickets were a whole lot cheaper and people should use TicketsatWork. It’s worth the money.

I work at Kellogg’s and they have a discount if I went through TicketsatWork. I purchased tickets to SeaWorld and to Legoland from Kellogg's discount site, and the prices were affordable and cheaper than the original sites. I liked it. I will recommend friends to purchase some tickets through TicketsatWork. Everything was good and I was very pleased with them.

I've always had good experiences with TicketsatWork. Thus far, I've purchased tickets for a show in Las Vegas and for a safari and everything went perfectly. I do everything online and their site is user-friendly. Overall, TicketsatWork has a good price unless the company you're buying tickets for has a sale themselves.

I bought Ariana Grande tickets for my daughter for Christmas. The concert I bought the tickets for was rescheduled for a different date 6 months later. We don't live in the state where the concert is located so we are unable to attend the rescheduled concert. I asked Tickets At Work for a refund. They said no. So I then asked for tickets that at least had the new date on them so that I could sell them. They said no. Be VERY VERY careful buying tickets from them for concerts.

I purchased some tickets to the movies and sometimes to Knott's Berry Farm from TicketsatWork. I purchase from them 3 or 4 times a year and they're awesome. I just call in and tell them that it's through my job. Then they just forward out and give me whatever discount the company gets.

I used this service for the first time to purchase premium MLB tickets. Their website showed the regular price at $223 per ticket, and then showed the "special member" price of $178 per ticket. It was a special occasion and I was trying to do something special for my family, so I bought four tickets thinking I was getting them 20% less than market price. Once I received the tickets, I saw that face value was $135 and realized that I could have bought them directly from the team's website and saved over $200. A phone call to them proved useless as they stuck by their deceptive practice of artificially bumping up the "regular" price and making it seem like you are receiving a special discounted price. I feel disgusted, outraged, and completely scammed by this company.

I work for the Federal Government and in one of our LifeMart discount emails, it came up that I could get a discount on the Universal Studios tickets through TicketsatWork. I used it, I started online and the website was easy to use. I also called and spoke with a representative. I later learned that I paid more than I would have at the door, but it's okay.

Charge me to change my tickets that I purchased for Florida but needed for California. It was never mentioned when I purchased the tickets. I had plans for my daughter's bday and to have them first tell me it's 25.00 to cancel the tickets then they say no it's 41 to refund.

Tickets At Work appreciates your business and we are glad you understand the type of ticket that was purchased. We take customer service seriously and happy that we were able to come up with a proper resolution for you. If there is anything you need please let us know. Thanks!

I tried numerous times, both online and over the phone, to book hotel rooms that were listed as available in Napa, California. Of the 3 people I talked to on the phone over the course of 2 weeks, no one could tell me why these bookings were failing despite it showing availability online. If what is listed online at TicketsAtWork.com isn't accurate, it should be updated - plain and simple. I now have 6x $900 charged to my credit card because of the failed bookings no one was able to figure out. Unfortunately I'll now be booking my reservation through the resort itself, for double (or more) the price - because these rooms ARE available.

I recently booked a hotel room on TicketsatWork and I was charged a extra 50.00 for my room. When I inquired about the extra fee TicketsatWork customer service representative stated that Price.com is what the room was booked through and TicketsatWork also charge a fee. I assume that the price would be cheaper on TicketsatWork.com. They gave me three Restaurants.com for 25 each. Which is another story. Word to the wise don’t book any rooms through TicketsatWork until you have done your research.

First time user, bad experience! Please review all hotels prior to signing agreement. I'm disappointed the hotel we were going to stay at had bed bugs. Since TicketsatWork has a no refund policy I wasn't able to get my money back. Even though I didn't stay a single night. I believe that is a health hazard and shouldn't be under the policy, I was denied refund.

I did a reservation with them 05/24 @7:53 and 4 hrs later they send an email to let me know that at the time they are unable to fulfill my reservation, I'm trying to contact them and no answer -- I need my money back right away--- last time using TicketsatWork. I DO NOT RECOMMEND TICKETSATWORK 100%.

I’ll be traveling to Reno with my mom. I saw in TicketsatWork that it was $10 cheaper a night than what my mom booked so we decided to book through the website. Come to find out they only offer ‘run of house’ rooms and when we called to request a two queen room we were told first by the hotel that they couldn’t take out request then by the customer service that we could get a two queen room but paying $13 more a night. Luckily we didn’t cancel the reservation my mom had already made.

Nondisclosure Hotel Cancellation Fee. BE AWARE OF THEIR FEES. $25 cancellation fee of any reason and time. I made a hotel reservation through the website. While I was making the reservation the cancellation policy was nowhere to find, so I assumed that there is no fee if I cancel the reservation on time (which is typically 72 hours prior the reserved starting date). That particular hotel does not have cancellation fee if it's on time. I thought there is NO cancellation fee if there is no indication of hotel cancellation fee on TicketsatWork website, so I went ahead and book it.

My husband and I purchased tickets for the Beth Page Black PGA tournament March 29th. The tournament is May 18th and as of today we still have no tickets. We are set to leave tomorrow due to driving form Ohio to NY. We have called and emailed since April 9th just to be told we will get our tickets, still no tickets. After a long conversation last night we were told, "We can’t guarantee the tickets will be there before you leave but yet we can’t offer you any other way to get them," so basically we will be out tickets and money because they said no refund will be given either. It’s a poor way to handle the situation especially because we paid a lot of money for these tickets and no one can help us. I will never use this company again to make a purchase. I’ll pay the full price.

I am very disappointed with how I have been treated by TicketsatWork. I purchased tickets (4 each) for Disney and Sea World hoping to enjoy a vacation in Florida. Well the day before we were to leave one in our party fell and cracked her Knee cap. Well that ended the vacation and to my disbelief refund on my tickets. I did get a refund for Sea World but Disney no, we lost 700 dollars. I understand policy but there ought to be a policy when something happens medically. Maybe sell insurance like timeshares do.

I was trying to book a rental car, but the pricing was changing every few minutes with the same search. I was trying to show someone the great price, but when I looked again (3 minutes later) the price had doubled. Thinking I did something weird, I refreshed the page and it dropped $40. I thought is was strange, so I switched from my mobile to my PC and the price was back to the highest price. I went and searched on another site for a better price, but when I went back to TicketsatWork it had dropped back down to the original price. THIS IS VERY FRUSTRATING!!! I called support and they said they can't fix it and you just have to buy it when you see it low. I have screenshots with time stamps, but they won't adjust it. RIDICULOUS!!!

I booked a trip for a two rooms in a Hotel in New York city-followed by two rooms for 3 days in Ocean City, MD. When I called the Hotel in New York City to confirm my reservations they had no information on my reservation, even after spending over 30 minutes trying to confirm. They suggested I call TicketsatWork.com, when I reached them, they told my name would not show up as a reservation until day or two before my arrival in the New York. I told them I did not trust this type of business model, (what hotel would not have your name) So I asked to cancel everything. I did not want to travel so far without reservations and take the chance of not having somewhere to stay.

I purchased tickets to the Lion King and had an emergency that I would need to change the date of the show. I did not want a refund, simply a change of date which the venue said that was not a problem. Unfortunately it was because I purchased my tickets through TicketsatWork. The venue stated I would need to reach out to them as only they had access to my order. I called and spoke with the rep and was unable to do so. I tried calling again. I really wanted to see the show (been waiting 8 years) and they were $352. All I needed was to change the date. Brandon had me on hold over 30 minutes trying to resolve the issue for me. He finally said that the claims department would get back to me within 72 hours.

Bought 4 tickets to the Kiss concert in Atlanta. Paid $420 for them and never received the tickets. I spent several hours on the phone with TicketsatWork the day before and the day of the concert. Never got the tickets. I missed the concert so I asked for a refund. They said that the tickets were emailed to me so I wasn't entitled to a refund. I never got an email with a link for the tickets and obviously I wanted to geaux. They refused my refund so I disputed the charge on my credit card. I will never purchase anything from them again! They tried to scam me out of $420.

I am extremely disappointed with what happened to me on 04/20/2019 when I went for a nice vacation to Daytona Beach, FL. I had purchase a reservation using TicketsatWork because my job offers those benefits but I never thought I was going to be put through this because I have actually use this service previously and never had an issue.

I called the 800 number to purchase Broadway tickets with TicketsatWork. The rep was very nice and helpful, and her customer service was very good. I don’t know if that was a really good deal for the Broadway tickets, but the price was decent. That was the first time that I’ve used TicketsatWork, and I’ll probably use them again when I get a chance.

Update - Richard reached out to me and was absolutely fantastic in taking care of our unfortunate mistake. I could not be happier that ticketsatwork was able to take care of us. Will book again in the future!

In January, 2019, I purchased from TicketsatWork (TAW) two passes for the final round (4/14/19) of the PGA Masters Tournament at a cost of $2,000 each. Shortly thereafter, I read an article that said that Augusta National strictly forbids passes to be resold, and that counterfeit tickets are rampant, so I placed my first phone call to TAW for some reassurance that my purchase was valid. None was received. They told me that the passes, which I was anxious to see firsthand, would arrive at my house in Texas on Saturday, 4/13/19. I told them that this was a show-stopper, since I was flying to Augusta that morning. They would not assure me that the passes would arrive before I departed.

I've bought movie tickets through TicketsatWork. It's user-friendly. The reps are very helpful, knowledgeable and patient. I've used their website once or twice, but usually, I’m driving or on my way when I buy tickets. The movie prices are also comparable and good. It depends on what movie theater, but normally, it's a good deal. One time, I got a hotel room through them as well. The time I got the hotel room, we were on our way to Mississippi. No one had made arrangements and we needed a room, and TicketsatWork was able to help.

I bought tickets for The Aquatic Center for Florida from TicketsatWork. I called to purchase the ticket and everything went fine. The first time that I did it, it went fast. I had a little issue at first 'cause of the fact that I purchased the tickets, but I was looking for the meal tickets, and she didn't offer me that. So I had to call back and have them canceled and then I repurchased them. But other than that, it went fine. Everything was good and it was a great experience.

Richard has called and rectified the entire situation, the response was prompt.. I really appreciate his effort! He will hear from me soon!

Knowing that my wife and daughter LOVE Disney and Universal Studios I wanted to surprise them with a trip for our daughter's graduation present. I found TicketsatWork online and found their pricing very fair. I reserved Universal tickets and a 5 night stay at a very nice resort through their site. I am not financially secure by any means, but wanted to do something nice for my wife and daughter. I was sure to read the small print and was careful to make sure everything looked correct before making choices and submitting payment information. There was a comment about the potential for resort fees, but I thought that if resort fees were to be charged, they would have been included and applied when paying for the reservation.

I purchased LEGO Park tickets at TicketsatWork. It was an easy process that took 15 or 20 minutes at the most. I talked to two reps and the interaction was good. They helped me through it and let me know what the best package was for me. Their pricing was a big difference from the price of what it actually cost. TicketsatWork is a good thing to use and I’ve probably used it three times. I’m trying to set up and use it a couple more times.

TicketsatWork was the cheapest when I was searching to purchase a Universal Studios ticket. I called them although I would typically purchase online. The website was very user-friendly and had a lot of information so, I like it. When I talked to the rep over the phone, the customer service was very good and the interaction was very nice, so everything was good.

We got tickets from TicketsatWork over the phone for Medieval Times and the reps were very helpful. My co-worker told me about the discounts at TicketsatWork, which appealed to me. However, because of the extra text charges and surcharges, the cost ended up being about the same if I were to buy the tickets from the actual place. So, I’m not sure if I plan on using them again. Also, it was a little confusing and difficult to have to go through so many steps to get the ticket. For example, we had to call or email them to get the voucher and then once they emailed the voucher, we had to go on the site and reserve the spots. Then when we got there, the tickets still didn’t count as a ticket. We still had to get the voucher turned in as a ticket. So, there were three extra steps to get the tickets.

I bought tickets for Legoland Columbus, Ohio through TicketsatWork. I did it over the phone and talked to their rep. It was my first time purchasing from them and everything was great.

This website is not very customer friendly, I recently made a hotel reservation and needed to move the dates down. I called for 1 whole week straight and they gave me the runaround stating the hotel had to make that decision. In the end they kept my money and I had to leave 1 day early and get another hotel the date I arrived. Very disappointed in their services and I would not recommend them to anyone.

We reserved a hotel for our vacation through TicketsatWork. Despite being notified during the checkout process that "Your hotel booking is confirmed once your transaction is completed", TicketsatWork was unable to fulfill our reservation, and failed to notify us within 24 hours. As a result, we made other arrangements for the trip, and it would be very costly to make adjustments. TicketsatWork refused to work with us to remedy the situation, even though we were willing to consider alternative dates/hotel for a part of our trip. The communication with the manager put in charge of our order was very unpleasant -- she was rude, unethical, lied repeatedly, and even attempted to cancel our order without our authorization.

I went to San Diego and I used TicketsatWork's website to get some tickets to the zoo. It was a simple purchase and their prices were cheaper. It wasn’t a huge savings but it was enough. I’d recommend TicketsatWork to save a few dollars.

I got tickets to Universal Orlando through TicketsatWork and I had no problem. I had learned from a friend of mine at work to be very, very careful. She had made a mistake of buying tickets for Disney World and not realizing she was buying them for California, and that was a major ordeal. So I knew enough to ask very carefully if I was buying tickets for Florida. I must have said it five times. But that was my only concern – that I would forget to make something perfectly clear and then screw it up. But it was great. We also used them for theater tickets once and I would recommend them.

In case you haven't figured it out by now, they just overstate the regular price and understate their discounted price, by including the taxes and fees in one subtotal and not the other. So it looks like you're going to save a lot of money. Then they add huge taxes and fees at checkout, and surprise, you're paying the same, or maybe a lot more than you would pay if you bought directly.

Thank you Richard for all your hard work! Way to make a customer happy and going above and beyond! You rock!!!

I've bought theme park tickets from Tickets at Work, and I've purchased maybe five times. I usually purchase over the web and it's really easy. Their website has been great and their prices are cheaper.

After I wrote this factual review, the company called me. After some negotiation, I was able to get them to give me a refund.

TicketsatWork post up Paris Las Vegas hotel room, when at the end of booking and about to purchase. It says room unavailable...? Refreshed and went back, the room was still there. Trying to book again but room is unavailable. If rooms are all sold out PLEASE UPDATE YOUR WEBSITE! Trying to book a hotel room at Paris Las Vegas here!!!!

I went online, set up an account with TicketsatWork and looked for attractions. The homepage gives you several featured items that are popular among people but there isn’t a good search feature. The site is not user-friendly to try to figure out where to go. I had to go and hit a few tabs and try to figure out where Universal Studios could be. I finally came upon it and that itself wasn't too difficult. However, what was difficult is I actually wanted to think about buying Regal movie tickets. That wasn't obvious where it is at all. Also, there is a choice of a bunch of different theatre types and there’s no left column submenu to say theaters, restaurants and Florida attractions. There are tabs at the top and you have to figure out which is the right one and then keep going. The prices for the movies are okay and Universal is nothing great at only $10 but that's probably the best they could do because you seldom see much of those Florida attractions.

Tickets At Work appreciates your business and we are glad that we were able to resolve the hotel situation. We take pride in our customer service and hope to hear back from you in the near future. Thanks!

Recieved a phone call from Richard and he was able to resolve the matter with me. I appreciate that the company takes a complaint serious enough to address it this quickly. Definitely changed my perspective.

I work for a Fortune 500 Company that uses Tickets At Work as one of their employee discount programs. I ordered NY Nets tickets 7 weeks ago and paid $440 for 2 "lower lobby tickets" from their Premier Ticket Program.. I just received my tickets today and the seats that were assigned are going for $191.00 direct from the NY Nets website. I could've saved myself $440.00 7 weeks ago and purchased these seats today for the NY Nets-Boston Celtics game being played tomorrow, March 30, 2019. I thought the purpose of this website was to give an excellent customer experience by offering great seats for a great price... Instead I overpaid and had an awful experience

When I purchased tickets to Universal Studios and Disneyworld in Florida from TicketsatWork, I went in through my payroll portal and pulled up the website. It listed all the different types of tickets or packages they were offering. I clicked how many I wanted and paid with my credit card. The overall purchasing experience was great and it was easy. I initially reached out to a representative to get additional information and the representative that I spoke with was awesome. He gave me information on Universal and Disneyland. The last time I purchased tickets from TicketsatWork, I got them for Universal Studios in Hollywood and I could get the Fastpass and go to the front of the line. I asked how to get that and he said that I would have to go to Universal Studios directly to get that for Florida because it was not a package that they had.

When I called TicketsatWork to cancel, they told it would take 5 minutes. They also will ask you why you are cancelling. I told them just cancel. I was put on hold again. I could tell she was talking to someone, probably her manager. She got back on the phone and told that my CC would be credited minus the $25 cancellation fee. I said fine. I ask if it was cancelled. She said that her manager needs to approve it. Very shady business practice here. First there is no difference between the hotel price on their site and original hotel site. Second, you have 72 hours to cancel. Third, they don't include all the fees you will need to pay the hotel. I'll wait a few more hours before I call back and get my refund, or I'll just dispute the charges, which they will pay $35. They don't do cancellation emails. You need to trust them. Wowwww. What a biz.

I got a call from the social media manager, named Richard, from TicketsatWork and he was extremely helpful. Not only did he go out of his way to speak with Diamond Peak and have them cancel the charges, he said he was willing to take upon the $200 cancellation fee. I really appreciated his understanding of the situation and he made sure he would do his best to get the cancellation to happen in the first place. Thank again, Richard!

I bought tickets to Universal Studios in Florida through TicketsatWork and it was pretty simple. I have a program through where I work. I called the vendor and they got me the ticket. Also, the prices were really good. Considering it was a program through where I work, it was a lot less expensive. TicketsatWork worked well.

My order consisted of 3 tickets for myself and children. On our third day, we attempted to use at SeaWorld as advertised at time of purchase. SeaWorld would not accept our tickets and we were forced to wait in line at the ticket office and then an additional 1.5 hours on hold with TicketsatWork. They finally issued tickets for SeaWorld only, and offered no refund. Do not waste your money and precious vacation time with ticketsatwork.com.

TicketsatWork advertised to our corporate Human Resources department that if our company agrees to promote the "TicketsatWork" brand that it will agree to give our company's employees "special" discounts to Movies, Concerts, Theme Parks, and Hotels just by being an employee. In fact this turned out not the be the case at all. Not only does "TicketsatWork" engage in reselling tickets (scalping), It also charges a fee for using its platform that ended up being greater than 100% of the retail value of the Tickets. To add insult to injury... the tickets they send to you "HAVE SOMEONE ELSE's NAME ON THEM."

I have used TicketsatWork before and have been very pleased with their site, ease of use, and the good deals they offer. Today, I wanted to get tickets for the Kennedy Space Center for the family trip we are about to take. Not only were there general admission deals, but there was a Plus plan that added the tour and lunch with an Astronaut. The details said to call the number on the voucher to make reservations, it also said 7 days in advance.

I was very pleased that a representative contacted me, by the name of Richard, whom was very helpful in resolving my concerns related to the my Tickets at work purchase for the LEGOLAND experience. I am happy with the results and with his professionalism in handling my compliant. Richard also did a good job at explaining the tickets at work website and how it works and this helped me with future purchases I will make. Thank you.

Instead of having my daughter's birthday at Chuck E. Cheese's again, I had some extra money from my tax return and booked tickets for two days at Sesame Place which can be used any time. I booked a reservation for one night at the hotel right beside Sesame Place. This was for mid-May. Less than 24 hours later, I contact the hotel and then TicketsatWork because Sesame Place is closed on those days, even until the end of May. I explained the situation and said that my reservation stated 24 hours to change it. I was told this policy did not apply because I had a non-refundable room.

We bought Disneyland Resort tickets from TicketsatWork. This was my first time purchasing from them and the purchasing process was fairly easy. It took me five to ten minutes to do it. However, I had a problem when I was putting in my debit card. For some reason, their site was telling me that that there was a system error so I had to call in and everything was processed for me. Still, the rep I interacted with was great and very friendly. Overall, the experience was good and very helpful. I'll be using their service again.

The first time I used TicketsAtWork, I purchased tickets to Disneyland. The rep was really nice and she helped me a lot. It was an almost perfect experience and I didn't have any issue.

Plan to book a girls' trip to Las Vegas. Purchase tickets and received a phone call that the dates that I had chosen or are unavailable so they decided to help me find another hotel. Lo and behold I immediately had an emergency and wanted to change the dates that we were due to Go on so I called TicketsatWork. They told me it was non-refundable. I'm not asking for a refund I was only asking to change the dates which they refused so I just have to lose $400 which I am so unhappy about. So I guess I won't be using this website anymore.

I tried to reserve a room and after I entered my card information I received an error. The selected room was no longer available. I closed out browser and tried again later. Room still shows as available but won't accept payment. Called and service reps including manager and they were completely Incompetent and rude. All three reps provided different contradictory information. No one knew why the room showed as available for over an hour but wouldn't take any of my four credit cards. They said I could choose the more expensive room (bait and switch) so when I tried to book the more expensive room it said that was no longer available.

The discount program from where I work goes through TicketsatWork. When purchasing a three-day Park Hopper tickets for Disney World, all I did was call TicketsatWork. They then set it up for me. I gave them my credit card number and they sent me an email. The customer service rep I spoke with was excellent. Since we went during a time that was extremely popular, the tickets were expensive. But they were more discounted than if we bought them at the door. It was reasonable. Overall, I didn’t have anything go wrong with our experience with TicketsAtWork.

I live in Dallas and my company has a relationship with TicketsatWork so I decided to buy ski tickets to Copper Mountain in Denver for a vacation because it was cheaper than buying it at the resort. Everything went through fine, however, on the day I was suppose to go skiing, an avalanche hit, rupturing a gas line so all roadways leading to the resort was closed and the resort itself was closed in the morning. All out of my control. So I requested a refund from TicketsatWork because of the extenuating circumstance of the avalanche preventing me from using the tickets, however, they refused to give me a refund stating it's their policy. This company just wants your money and doesn't care about anything else. DO NOT EVER USE the company because regardless of your circumstances, they would not consider it. It's like signing your life away when you purchase anything from them. AVOID AT ALL COST!!!

Me and the wife booked a hotel in Orlando for June 2019 and been trying to cancel for days now. They keep giving us the run around even though I've spoke with the hotel directly who said they would refund us our money if the site booked it. But the site has yet to send the booking info to the hotel and said the offer was non refundable which doesn't make sense since the hotel manager has even tried to get them to process a refund and they refused. I will never book with TicketsatWork again.

I ordered tickets for 4 adults and the confirmation email stated to wait 72 hrs for delivery of e-tickets. I waited for them and received nothing. I called and they said to wait another day and then after I called again they said that they would get on it and figure out what the issue was and somebody would contact me asap. Nobody contacted after a day, so I called again and they said that they couldn't issue e-tickets until 24-48 hrs before my trip. How can I print these tickets off if I'm in another country and no access to printer? TicketsatWork NEVER informed me of this until I called for the 3rd time! The tours don't accept a mobile copy of tickets as that is stated on their website very clearly. Such a hassle and now will have to cancel this tour and book through Vallarta Adventures directly.

And now, your moment of zen: In a gesture of fantastic customer service, Richard—a social media manager at TAW—reached out to me personally to resolve this policy issue and was able to provide me a full refund on the reservation while absorbing the cancelation penalty imposed by the hotel.

I called TicketsatWork and got tickets for Universal Studios. This is my first time purchasing from them. Disney tickets were higher with TicketsatWork than they were with some others. But dealing with the TicketsatWork rep was good. And I’ve mentioned them a couple of times to other folks.

We watched a show in Vegas and we purchased our tickets from TicketsatWork. I never had any problem with them at all. I just logged in and picked. And they were always there when I needed them. They also have local concerts and the tickets were at decent prices. I would tell a friend to use TicketsatWork.

I bought Disneyland Park tickets through TicketsatWork and got a little discount. Also, there’s a $25 money voucher to use inside the park for food that you can’t get regularly. I went to my HR partner who had access to the website and looked online at the pricing. Then I called customer service to answer a few questions and transact the deal. They were great. I have no complaints about their attitude and they did everything efficiently, outstanding.

I received a notification from my company that they offered different perks. So, I was on TicketsatWork's site and I noticed that there were tickets for Walt Disney World. I wanted to price them out and compare prices as my husband works for Disney and he gets discounted prices. But using TicketsatWork, I could get the tickets cheaper. Their website was very user-friendly. However, I kinda wasn’t sure if what was online real. Because it was the first time I was using it, I was kind of leery if I'm doing it right since it was a lot of money just to screw up. So, I called TicketsatWork and the woman that I spoke to was an absolute doll. We had a lovely conversation. She reassured me everything, went through everything and answered all my questions. She also set me up and then emailed me the tickets. I took the tickets and brought them to the will call desk, and they gave the actual tickets.

I've been using TicketsatWork for about three times a year for the last five years and everything has always been positive. For what I buy, which are tickets to the theme parks here in Orlando, the price is usually very competitive. TicketatWork usually has better deals too. I would tell others to use it to go in and see what they're looking for. I also called in one time. I was purchasing tickets for Busch Gardens and I wasn't sure of something when I was doing it online. And the lady I spoke with was extremely helpful. It took a matter of five minutes.

I've been using TicketsatWork for a couple of years now and I look all the time, although I don't always purchase, because they always have some great options. My former employer and my current employer are both enrolled and I've used the same login. I didn't realize I needed to update it. But I get emails all the time about different options. We were looking at going to Disney this summer and I saw that TicketsatWork had an option for a four-park explorer ticket. I compared the prices to the prices of other sites and it was much cheaper and much more reasonable.

I buy tickets from TicketsatWork once a year and the quality of service has been great. Their prices are good compared to the park. It's been an easy experience and I recommend them.

I made an initial request about two weeks ago on canceling a hotel I reserved. I personally spoke to a manager, Amanda ** which personally stated she'll get back to me & never did. I had to call a second time which then TicketsatWork had said there was a confirmation from the hotel saying they're not refunding my money so as a loyal customer I asked if I can possibly change the date since a personal issue came about and cannot make it on the trip. After so many runarounds from the hotel which I called personally, TicketsatWork stated they cannot do anything on their end since the hotel decided they cannot switch days. Without calling me or emailing me on this matter. I am very upset & will not recommend this company to anyone! It doesn't deserve a single star.

I purchased ski tickets from TicketsatWork. They're offered through my company and I took advantage of the price. I’ve purchased 16 lift tickets already this year, so that saved me a considerable amount of money. I’ve used them quite frequently this year which is the first year that I’ve used them. My experience with the company has been excellent. Their customer service has been fantastic and I’ve been very happy with it. I called up and told them what I wanted. Then two minutes later, they sent me an email and a confirmation, and I was good to go.

I purchased tickets for the FIRST time on their website (and now will be the last) for a ski mountain in VT. I live in FLORIDA and bought 4 lift tickets to Mt. Snow but it was the wrong mountain. It was suppose to be Okemo. I understand it was my fault, but I called to switch the tickets within 4 days. I have no way of using these 4 tickets that cost me over 300$$$. I just want a credit so that I can purchase the correct ones. Customer service says sorry no refunds. That is a terrible, terrible company. I'm hoping I will be back to update with a follow-up review that they helped me.

I received a periodic email from my employer and it has links to different benefits I receive being an employee. One of them is TicketsAtWork so I clicked on that link and identified the tickets that I wanted with the price. Then I called up their phone number, provided my code, and they handled everything right there over the phone. It was incredibly easy to order and very convenient. Also, the prices were slightly lower than retail. It wasn't a huge savings but it was something better than just going out and buying it. After I ordered the tickets to Busch Gardens and Medieval Times, I received an email with the tickets that I could print out. It was a great experience and I highly recommend TicketsAtWork.

Buyers beware... This company has very strict cancellation policies and may not display the terms and conditions of purpose clearly before you purchase and commit. Afterwards you may be out hundreds of dollars with no recourse, understanding or accommodation. Here’s my story: I am going to Mammoth ski trip for Presidents’ Day weekend and purchased tickets originally through Mammoth’s website. My coworker told me about Ticketsatwork.com the next day and that we, as University of California employees, were eligible. When I looked at their website on my phone (in between meetings) it looked like a great deal! I would save over $160 for two 2 of 4 day lift passes. That is a big deal for me because I’m a young professional and these valuable dollars are the difference between saving and debt.

I've purchased from TicketsatWork in the past. I then recently purchased a ticket for the AMC Movie Theatre which was very easy to do. I called TicketsatWork and the representative was very friendly and outgoing. Also, the prices are like two for one so it's great.

This was my first attempt purchasing tickets from TicketsatWork. I spoke with customer service and the reps were able to satisfy and meet all of my needs that I needed to purchase the tickets. They were very accommodating as well. I purchased tickets to see the Willis Tower skyscraper in Chicago and the price was excellent. It was 40 bucks cheaper going through this vendor than the actual purchasing over the internet. It would be a great plan to consider TicketsatWork.

I booked a hotel in Las Vegas with TicketsatWork which is supposed to be a 'benefit' to employees welfare at my company by providing deals for entertainment, travel, dining etc. The booking order was approved and I was set for the trip. I went on to book a flight from an airline separately soon afterwards. A few days later, I received an email from TicketsatWork saying they were unable to complete the order. So I now had a plane ticket, taken time off from work and they were saying they did not have a room booked even after accepting the order and withdrawing the money for the 3 nights (a couple hundred dollars).

I've purchased from TicketsatWork twice in the last two years and they have the cheapest rate that I have found by far. Their website has a lot of information and it was set up well. Navigating through the sites was easy too. Most recently, we purchased tickets to Kennedy Space Center and SeaWorld in Florida. I needed to purchase tickets 72 hours in advance of the day that I was going to be there to get the discount so I did everything online. The experience was fine. But then I had to verify the timing that I had was soon enough and wanted to make sure the tickets were gonna be usable on a certain date, so I called them and talked to somebody. The interaction I had with their reps was very good and helpful. The information I got was all good and everything was accurate. I would tell a friend of mine to check out TicketsatWork and make sure they tried it before they buy tickets anywhere else.

I’ve gotten amusement park tickets from TicketsatWork and purchasing from them was easy. Everything was great. I called them up, they took care of everything, and then I picked up the tickets at the theme park. The reps were very professional and easy to talk to. Their prices were a lot less than the regular theme park tickets. They were also comparable to some of the tickets that I got from a travel agent. I also purchased ski lift tickets from them and they were much cheaper than what they were charging on the mountain. All in all, TicketsatWork is a good website.

I have used TicketsatWork several times, and was always happy with them in the last. I will Be traveling to Las Vegas this May to celebrate my 10 year wedding anniversary and decided to book some Cirque Du Solei shows while there. I chose two shows and submitted my order, and immediately realized that I have chosen the week after my stay. I called the customer service and they did note that my order was placed 4 minutes ago. I did not ask for a refund or a cancellation, just asked to change the dates for the week prior.

Tickets at Work is a quick and convenient way to get tickets at a discounted rate. I got Knott’s Berry Farm tickets for my little sister and her friends. At first, I was in the Tesla internal website and it linked me to the discount I was looking for. It took me to Tickets at Work but from that point, I didn’t know my company ID so I ended up calling the phone number. It was a little bit later and I thought the office was gonna be closed but no. A representative picked up quickly and it was spot-on in terms of customer service. He was great. I told him I didn’t know my company ID and he said that if I wanted to get the tickets that day, he could process it for me. He said he would send me the confirmation and then an email and the tickets.

TicketsAtWork was very helpful when we bought Disney and Universal, Orlando tickets. I talked to the agent and they were very professional in helping me. They explained about the different aspects of the park and gave me some advice, which was good. At one point, the customer service lady rushed me through and didn't help much, but I saved a few dollars.

Shame on me for not checking pricing on Universal's website before I ordered through TicketsatWork. I ended up paying more through TicketsatWork than it would have been just paying full retail. Customer service was not helpful at all in taking care of the issue. They offered restaurant.com codes which are next to worthless. Caution to check retail before using their website, their retail prices listed are not accurate and their customer service was unable to refund the difference, seems crazy.

TicketsAtWork was offered to our company and that was when we started using it. It worked fine and I didn’t have any problem with it. I rented a car and bought some tickets with TicketsatWork and it was easy to use the website to purchase the tickets. The price also seemed a little better than other places.

While their prices are good, it is important to know that they have a very difficult, so far non-existent, return policy if anything should go wrong. My family purchased tickets to Knott's Berry Farm from TicketsatWork. The park was closed on the day that we intended to go due to rain. We were willing to go in the rain. The park being closed made it not an option. After 6 long (20 - 30 minute) phone calls and several emails, I am still getting told that they will not issue a full refund. We live 8 hours from the park, and they told us that we could use the tickets until March 2019. That is not a solution that works for us.