TicketsatWork Reviews
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About TicketsatWork
Corporate benefits provider TicketsatWork offers products, services and entertainment benefits to client-members. Members have access to travel and entertainment benefits such as theme parks, hotels, sporting events and performance entertainment. Based in Florida, TicketsatWork maintains partnerships with Walt Disney World, Universal Orlando Resorts, United Parks & Resorts and entertainers nationwide. Members have access to 365-day customer support services.
Visit www.ticketsatwork.com/tickets- Multiple travel & entertainment deals
- 365-day customer support
- No direct cost or sales minimum
- Not responsible for products/service
- No refunds
TicketsatWork Reviews
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- 4,943,942 reviews on ConsumerAffairs are verified.
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Reviewed Dec. 18, 2022
TicketsatWork is more affordable for amusement parks. We’ve done Legoland about four times and SeaWorld San Diego three times. I had a couple of issues but the customer services were very helpful. There was one experience that I did not like, though. The SeaWorld San Diego ticket said, “Buy one, get one 50% off" or "Buy one for 50%." But when I went through TicketsatWork to purchase it, it wasn't. It was a discount, but it wasn't the 50% off that they were saying. I called and the rep was trying to look into it. He couldn't figure out why it was that way and he said he was gonna call me back but he never did. That was the only negative issue. The tickets were still cheaper than at the actual park but the advertising wasn't truthful.
We appreciate the feedback and will definitely look into your concern about the Sea World matter. We hope you have a great holiday season as well.
Reviewed Dec. 16, 2022
It’s usually smooth whenever I book the movie tickets but for booking the tickets for the Milan, Hollywood studio, I had to call and reach out to a customer representative. The reps were able to help me out and everything was perfect. They sent me a payment link so they made it super easy. There are places in TicketsatWork’s website where it can be a little bit smoother in terms of holding my data because the account information is there though if I want to change the name and book it on someone else's name, it’s a little awkward.
We apologize you had issues with the booking but were glad that our specialized team was able to assist you. If you have any more issues, please reach out to us.
Reviewed Dec. 1, 2022
The representative was very polite, clear, and understanding. It was very simple to process. I didn't use the website because I had to wait 24 hours for the tickets so I called and was able to get the tickets right away in my email. I would recommend TicketsatWork. The discounts are great.
We appreciate the awesome feedback and hope you have a great holiday vacation. Enjoy your tickets and see you soon. Thank you.
Reviewed Nov. 30, 2022
The rep very helpful. He did everything that needed to be done. He explained to me what happened with why I wasn't able to purchase the tickets at the time. It was an instance where the charge showed up on my credit card account twice, so I had questions about it. I didn't wanna dispute it, but that was what happened. I was just trying to ask the bank about it. I did it through the app, thinking that they would call me and ask me questions about it. But it was showing up as a dispute. I was ticked off from ordering tickets from TicketsatWork. That dispute thing happened but nobody informed me about it, so I had had to call and figure it out on my own. But once my bank and I cleared it up, they put it back on my credit report. I'm satisfied with TicketsatWork. I still use it all the time, even after the dispute thing happened. I’ve purchased two amusement park tickets and a hotel accommodation. I've also done a car rental. They're open 24 hours, so they answer all the time.
We apologize you had issues with a double booking. If you continue to have any more problems, please contact us and we will be more than happy to assist you with any booking or sales concerns.
Reviewed Nov. 29, 2022
The website was easy to follow and the rep was great. The only thing was that there was some conflict with the Fast Pass. I couldn't order the Fast Pass through TicketsatWork.
We apologize you were not able to order the Fast Pass. Enjoy the parks and have a great holiday season. Thanks.
Updated review: Nov. 28, 2022
Thank you Richard for reaching out to me and resolving my issue!
Original Review: Nov. 27, 2022
It takes my money but doesn’t book my stay. I had no place to stay when I arrived at the hotel I booked for and had no records that I booked a room to stay but it took my money on my bank statement, I will report and pass on the message to never book through here again.
We apologize that the hotel did not get the booking right away. We reached out and they said it came into their system an hour later than the time of the booking. We are glad the issue has been resolved and if you need anything else, please let us know.
Updated review: Nov. 28, 2022
Richard helped me out. Thanks for your support.
Original Review: Nov. 24, 2022
I used this booking company as a benefit from work hoping to save some time and money for a travel stay. The booking company had an “error” in their system that caused my reservation. They booked my room at the wrong hotel, for $40 more than the hotels walk in rack rate. Customer service from TicketsatWork was poor, no follow up, and did nothing to resolve the problem. Paid $120 for an $80 room. Avoid this company at all costs. I should have researched before I booked, they have other reviews with similar experiences.
We apologize that the hotel given to you was less than the price you paid for the other location. We are happy that a proper resolution has been made and if you have any more issues, please reach out to us. Happy Holidays.
Updated review: Nov. 23, 2022
Richard was able to tremendously help me out with this situation. Truly a blessing!! Thank you Richard
Original Review: Nov. 23, 2022
On July 13th, 2022, I rented a vehicle through Tickets At Work that was initially booked for a total of 6 days. Hours after leaving the rental location, due to a medical emergency the trip that was planned had to be canceled. I went ahead and checked Tickets At Work’s cancellation policy and saw that cancellations received within two days of pick up will be charged a cancellation fee equal to one day rental cost and other taxes & fees will also not be refunded.
Since I was going to be charged for the day I decided to just keep the vehicle and make sure to drop it off before it surpassed 24 hours. I arrived at the same rental location the following day and the return was stamped within the 24 hours. I called Tickets At Work immediately to let them know that I am canceling and have already returned the vehicle and would like a refund that after being charged for the one day used and other fees would be $327.77. The first representative I spoke with did not deny my request nor did they give any comments about there being a violation of policy in issuing the refund. I was told that once they verify with the rental location that the vehicle was in fact returned that my refund will be in process.
On July 15th, I was informed via email that I would not be getting the partial refund. I was very confused and called back for clarity, and I was met with another representative apologizing for the confusion and told me that they will get in touch with the rental location to verify the vehicle is there and that once it is verified, I will be issued a refund. On July 16th, they requested proof of return so I immediately sent over the photos of the return receipt from the rental location and photos of the actual vehicle returned. I was later emailed the same contradicting message that once again I will not be getting a refund.
Knowing that I took all the right steps, and was being told via phone that I would be refunded then getting a completely different response via email, I no longer trusted this company and felt as though I was being given the runaround at the expense of my hard earned money, which in my opinion is quite sketchy, and fraudulent and downright heartless to do during a recession.
I have been in this terrible cycle with this company since July 2022 of being told that despite following their policies that was emailed to me after the purchase, that shows their policy and how I am entitled to a refund under their policy, that there is nothing that can be done and no one to talk to further about this mishap on their end.
It is clear they had no intention of ever refunding what I am rightfully entitled to and based on some of these other reviews, it seems to be their way of doing business. Having return/cancellation policies that they don’t actually honor and just say sorry there is nothing we can do about you choosing to do business with thieves.
**I made another attempt in getting this dispute settled today, and was told by the first agent once that nothing could be done. I asked to speak with a supervisor, who claimed nothing could be done. When I reread the policy that I received that proved that I was rightfully owed a refund, the supervisor in their attempts to reach for any excuse that could work, then says that all sales are final. Which if that was the case, why was I requested to send proof of return if the company doesn’t provide returns? Another runaround. If the money you earn isn’t just handed to and requires hard work, please stay away from this company. They do not care about the customer. And totally comfortable with you footing the bill for their mistakes.
We apologize the supplier denied the refund when we reached out. We are happy that we were able to provide you with a partial on this matter. If you have any more issues, please reach out to us.
Reviewed Nov. 18, 2022
I got tickets for Universal Orlando from TicketsatWork. The customer service was great. Use TicketsatWork. They were great.
We appreciate the kind feedback and hope to hear from you soon. Happy holidays.
Original Review: Nov. 17, 2022
I went online to purchase Disneyland tickets but I had to call TicketsatWork because the site was not very intuitive. I was told that the tickets I was going to buy were good for that day. But when I got to Disneyland, they said that the tickets were no good. I had to repurchase tickets. What Disneyland explained to me was that the tickets that were sold to me were only available in 2024. It was a ridiculous amount of time. I had to exchange the tickets that I had purchased then upgrade to new tickets. I was able to get into the theme park, but I had to pay $50 more in processing fees and upgrade fees. It was a mess. I don't think I'll ever use TicketsatWork again ‘cause it was a bad experience.
We apologize you had to pay extra due to the date you were trying to go. A manager tried to call you a few times today about your issue to which we did not see any complaints on your actual order. Please call the manager back who called you and emailed you as well. Thanks.
Reviewed Nov. 16, 2022
When I was purchasing online, I tried booking for 11 or 12 people. It only had a maximum of 10 people allowed. I ended up calling to make sure that I could get all 11 or 12 tickets. I ended up booking over the phone and that was very easy to do. However, when we were at Disney World, half the people in my party got the flu, and we were unable to make it to Legoland. I ended up calling and TicketsatWork gave me a credit for the Legoland ticket. I received an email for half of the ticket, but I never received an email credit for the other half of the ticket.
Reviewed Nov. 15, 2022
I had a good experience with TicketsatWork. It was my first time but their website was easy to navigate. It was also smooth with their rep. I enjoyed it.
We appreciate your feedback and hope you have a great time with the tickets you bought. Thanks.
Reviewed Nov. 14, 2022
I’ve used TicketsatWork a couple times here and there. The most recent purchase was for the Disney World tickets. I was thinking that I would get a discounted price through the employer discount. But it didn't seem like it was much of anything. It seemed like it was the same price that my daughter had gotten. I didn't think it was that big of a savings, if there was any. I even asked them what the difference would have been, but it didn't seem like they were able to tell me.
We apologize if you did not get as great savings as you thought you would have gotten. If you ever need assistance with price comparisons, we could definitely reach out to you. Hopefully, you can find some better discounts on others parks and possibly some great hotel deals as well.
Reviewed Nov. 11, 2022
I am very disappointed on their cancellation policy. It is clearly stated that you can cancel the day of check in and I emailed them a day BEFORE my check in date for cancellation, but they did not honor it. They reason out that it's the hotels discretion and their request for refund was denied. What's the point of putting out your policy if you can't keep it! And the worst part is even a partial refund for 2 days reservation, you cannot get anything because THEY failed to reach out to the hotel on time.
Please, if you value your hard-earned money NEVER book your hotel thru TicketsatWork! They will make you do their work by asking you to reach out to the hotel to get a written approval for refund. (Obviously the hotels will not give one because you did not book to them directly. I went this route but of no help). TicketsatWork don't take any responsibility of getting your refund or even simply keeping what is written on their policy! Avoid booking thru TicketsatWork if you can.
We apologize that the request to cancel did not get to the company on time. As a 3rd party, the order has to be canceled in the system for a full refund to occur. However, there is a manager who has been trying to contact the customer but has not been reached back. We will wait for the guest to call him back to see what can be done as a possible resolution.
Updated review: Nov. 11, 2022
Richard was great at resolving my issues. Thank you so much for help. He was awesome.
Original Review: Nov. 9, 2022
I booked 2 hotel rooms in June 2022 and my issue have not been resolved regarding a refund. We were supposed to stay at the hotel 8 nights and when we got there with our kids it was in an unsafe area. We immediately spoke with to the hotel manager Tiffany and explained the the situation. She agreed if we stayed one time because of the cancellation policy she would refund the remaining 7 nights. We contacted Ticketsatwork since one of the hotel room was booked through them and the representative said if we send over pic and the manager's name then we would get a refund.
It is now November and I have contacted ticketsatwork multiple times and was told no refund. We sent all required documents that they asked for. The manager at the hotel said they processed a credit back to ticketsatwork because we only stayed the one time. I spoke with ticketsatwork customer service and was given a contact email for their corporate office but have not gotten a response. This was weeks ago. So basically ticketsatwork received a credit back from the hotel + our original method of payment.
Reviewed Nov. 5, 2022
Hotels and car rentals are a lot better priced at TicketsatWork. And I have much better discount, especially with going to sporting events and concerts. I use the website every once in a while. I was just looking for a one-day pass, but TicketsatWork didn't have that. I have to buy the ticket separately. But it's fine. Everything worked out perfectly. I still had a good time. Great experience.
We appreciate the feedback and are glad that you use our website for rental cars and hotels. We hope you get the pass you need and enjoy all the items you buy from us. Thank you.
Updated review: Oct. 31, 2022
Less than 24 hours after posting my review, I got a call from Richard from Consumer Affairs and he very quickly helped me resolve my confirmation issue getting me my confirmation numbers within a day.
Original Review: Oct. 28, 2022
I made a non refundable reservation almost 2 months ago through this company and when just 2 weeks our from our trip to another country, the hotel doesn't have record of a reservation and TicketsatWork keeps telling me 72 hours for a response. It's been nearly 2 weeks since I first contacted them and they haven't once given me an update unless I call or email them and they then tell me 72 hours. The guy today said there's a glitch in the hotel's system but couldn't tell me what the issue was. He also said there was no supervisor I could talk to and I couldn't talk with their hotel team as they don't have a direct number. I'm at a loss for what to do but I do know I will never use this company again.
We apologize but as a 3rd party, the supplier's management team has worked directly with the hotel. We have reached out to the supplier and both rooms are confirmed. Please enjoy your stay and if you need anything else, please contact me. Thank you.
Reviewed Oct. 27, 2022
We bought from TicketsatWork for some parks and hotels in Florida. The lady I talked to helped me out a lot and she worked hard. She was also able to answer any questions I had. I wasn't even sure if the parks are gonna be open 'cause of the storm. We found that out, through working with her. Their website was a self-checkout but I had an agent helping me and it was all good because she sent a link. Plus, she didn't ask for my credit card information and other people might want to know that because they might be leery on using services like that.
We appreciate the feedback and hope you have a great time at the parks. If you need anything else, please let us know.
Reviewed Oct. 26, 2022
We were supposed to go with my parents and my sister and my family to Disney and Universal in Florida. We drove and got halfway there then the night before my parents’ flight, we got a call saying my dad had a medical emergency and he was hospitalized so they couldn't come. And when we got there, within a day, I had COVID so I didn't get to the Disney parks. I was on the phone with the TicketsatWork people a lot and the experience was fantastic. There were no questions or issues getting money back for the Universal tickets for my parents and switching dates.
But all of the Disney passes were purchased at the same time and we were advised by the TicketsatWork people that since we already had Park reservations, in order to get the money back for my parents, we would have had to cancel all the tickets then repurchase, but that would have canceled our park reservations. So they advised us to wait until the end and they would contact Disney for us to see if we could get the money back. In the end, we weren't able to get the money back for the Disney passes, but it is what it is and that wasn’t Tickets at Work’s fault. Other than that, their deals were great and we got great prices. The customer service was second to none and I've never had such fast customer service. Their reps were all knowledgeable and we got the refunds quickly. So if we are doing a trip and purchasing tickets again, I would purchase TicketsatWork again.
We are glad that we were able to take care of your issues. If you need anything else, please let us know. We hope your father gets better and take care.
Reviewed Oct. 25, 2022
I went to the webpage then I called TicketsatWork because I didn't want to buy something that was not correct. Their website said Disney Resort ticket and it doesn't say Disney Ark ticket. The rep I talked to was very kind, stayed with me on the line, and helped me with all the process until I was finished. The service was incredible but I thought that I was going to have a bigger discount because it was only $3 to $4.
We apologize you had a hard time booking and hope you are able to save more next time you buy with us. We appreciate the feedback and hope you have an awesome time at the park.
Reviewed Oct. 24, 2022
TicketsatWork's price was roughly shy of a few dollars with the Disney price on their website. I went there for Halloween and it was great.
We appreciate the feedback and hope you had a great time at the park. Thanks.
Updated review: Oct. 25, 2022
Richard reach out to me and he resolved the misunderstanding. Thank you.
Original Review: Oct. 23, 2022
After provided information regarding my credit card and submit they erase the credit card number and I added again and when I submit the promo code was erase and I did not get the discount. I would like to know if I can still get the discount
We apologize you were unable to get the promo code added to your order. There is a manager trying to reach out about that matter. Please call him back at your earliest convenience. Thanks.
Reviewed Oct. 23, 2022
I went online to buy Universal Studios tickets and the website was pretty clear and easy to navigate. But the payment was not getting processed, so I had to call. The rep was very professional and he helped me very fast. I would tell others to try TicketsatWork.
We are happy you were able to get the tickets. Happy holidays and we hope to see you again in 2023. Thank you.
Reviewed Oct. 22, 2022
With TicketsatWork, everything is a little bit less and some of the deals are better than others. I went on the their website with my office link to purchase Disney World passes and it was fairly user-friendly.
Reviewed Oct. 21, 2022
I got Universal Studios tickets a couple of weeks ago. The TicketsatWork website was self-explanatory and their reps have all been good.
We appreciate the awesome feedback and hope you have an excellent time at Universal.
Reviewed Oct. 20, 2022
Checkout was fast and easy. I tried to get tickets to the Halloween Horror Nights - Universal Studios, but at the end of the purchase it said that it was not available. I wished that the ticket calendar had shown that it was sold out instead of it showing the price and availability for the day. Overall, it was simple. Would purchase from here again.
We hope you have a wonderful time at Halloween Horror Nights. Enjoy the park and we hope to hear from you again. Thank you for the feedback and may your next transaction be smoother than this one.
Updated review: Oct. 23, 2022
A manager reached out and resolved the issue.
Original Review: Oct. 17, 2022
I rented a car from Ticketsatwork and due to a policy that local renters cannot rent, I was never able to pick up the rental car. I called and asked for a refund and they are refusing a refund because the policy is hidden on their website somewhere. I had to go digging to even find it. It was not explicitly stated and even after acknowledging that I did not receive what I paid for from their end, they are refusing a refund. So deceptive and disappointing. I will never use their services again and if you are planning to, make sure you dig up all of their terms and conditions to go through it. They will not explicitly give you a warning based on your location or where you are booking out of but will expect you to pay for services you never received.
As a 3rd party, these car rentals come directly from the supplier. We apologize that the guest was denied a refund but there are terms from the supplier before checking out. We have tried to contact this customer several times to provide us with the order number and nothing has been provided for us to assist.
Updated review: Oct. 12, 2022
Very satisfied with company's response.
Original Review: Oct. 12, 2022
I bought concert tickets from Ticketsatwork.com since the discount helps negate some of the handling fees and they are guaranteed. The purchasing and receiving went well. I received what I paid for immediately following purchase to be retrieved on my phone. I attended the concert not knowing one of the major acts was cancelled by the promoter. People who purchased tickets through the arena were notified and were able to get refunds. I was disappointed that half of the show had been cancelled and requested a refund from the arena. They couldn't because I purchased third party. They advised me to contact ticketsatwork CS so I did. Initially it seemed like they would give me a voucher but then said the event was not cancelled and the sale was final so they didn't. Moral is you get a discount but no refund if part of the act isn't there. The discount wasn't enough to cover the loss of half an act. I won't use them again.
Reviewed Oct. 8, 2022
Purchasing through TicketsatWork is super easy and convenient. I had some doubts when I was purchasing something. I called a gentleman and he was very nice. He helped me through the purchase. We're always insecure when we're making these purchases, but the transaction was very secure. This year, I bought Halloween Horror Nights tickets with the Universal Studios parks. I would recommend TicketsatWork 100%. It’s an awesome platform.
We appreciate the awesome feedback and hope you have a great time at the park. We want to make sure all of our members have an excellent experience with their purchases. Thanks.
Reviewed Oct. 7, 2022
I purchased tickets through them. They showed on their website what the price is and what the discounted corporate price is. I trusted that it was correct. I purchased 10 tickets. After purchasing I went to the website what the tickets are for to find out they are actually cheaper on the main page. I asked for a Price match and they said there’s nothing they could do. They lie about prices so do your research. Will never use them again
We do apologize but our rates are contracted with the actual partner. We sell thousands of tickets and have satisfied guests who enjoy buying our park tickets. If the rate were higher than before we could send this over to our partner to investigate the matter.
We have a manager who tried to reach out to this guest more than six times to see what can be done with no response back. Please reach out to the manager who has been trying to call you and has provided his personal phone number to reach back. Thanks.
Updated review: Oct. 5, 2022
Richard saved the day! Thank you for the help.
Original Review: Oct. 4, 2022
I bought tickets to Disneyland and got the wrong Tier. Nowhere was it listed on the site about the rules for the Tiers. I mean, it was there, but you must read to the fine print to understand what it is. It was really hard to find. The tickets I bought will only allow me to go on a particular day, which won't work for me. I have called both Ticketsatwork and Disney, and neither will let me upgrade my ticket for the mistake I made, DUE TO THEM NOT EXPLAINING ANYTHING STRAIGHT FORWARD AND MAKING THINGS SUPER DIFFICULT. I don't know who sucks more, Disney or Ticketsatwork. Like, let me pay you more? LET ME BE HAPPY AND SATISFIED!!! Now I am ** stressed out of my mind that I am out $233 for NO REASON. I am fuming.
We are glad that a resolution was made. We hope you have a great time at the park. Thanks.
Updated review: Oct. 25, 2022
Thank you to Richard from Consumer Affairs and TicketsAtWork for resolving this issue. I hope to never have this experience again but I do thank them for resolving the issue.
Original Review: Oct. 4, 2022
I waited 9 months for my event and tickets. I waited until the day before the event for my tickets called and they told me to wait the day of. The day of I called they told me they would refund me 200% and now I’m getting the run around.
We apologize that the correct tickets were not given to you. We are making sure the promised refund will get sent to you and we have a manager working on this case for you as well. He will be reaching out to you about this matter and researching this issue.
Reviewed Sept. 29, 2022
I reserved a hotel through TicketsatWork, I thought I was getting a better deal than using a regular travel site. However, TicketsatWork never disclosed a $34 daily resort fee. I found out of the resort in the confirmation email. After the fact, I double checked in the site and the fee is not disclosed anywhere, not even during the check out process. Although the fee is charged by the hotel regardless of the site used, other sites do disclose the fee in the hotel description. This is a total scam! Beware!
We appreciate the opportunity to speak. As advised in the agreed terms of sale we are not held responsible for fees that the hotel may charge. The hotel room comes from a supplier, and we even ran a test on the location to see what the guest was implying. Upon our testing, the resort fees that the hotel will charge did show up during our research. Our company does not make up the fees that the hotel will charge. Futhermore, a manager tried to contact the guest several times to see if anything can be done as a resolution and the customer never called him back. We would advise the guest to call the manager back when he is available to do so.
Reviewed Sept. 29, 2022
We went to Legoland in New York and the ordering of the ticket was very easy. I called the customer service at TicketsatWork and they were very helpful and answered all our questions. They were quite knowledgeable about the pricing, the arrangement and what you need to take there. They probably read up on the site for the Legoland to see how they work with the tickets that you buy from website versus their site. So, it's quite useful. I ended up ordering the tickets on the internet and received them in five minutes in my email, which was quite convenient. So overall, I’m quite satisfied with the price and the speed of the delivery of tickets. I was looking for tickets for other theme parks locally in New Jersey, which I was not able to find. They probably still don't have it. It'll be nice to see tickets for Six Flags, which is nearby or Dorney Park, which is also nearby. It'll be quite useful to see those also on the site available for purchase.
We appreciate the great feedback. We hope you all had a wonderful time at all the parks you went to.
Updated review: Sept. 28, 2022
TicketsatWork was nice enough to solve my issue. Thank you Richard ** for a quick response, Kindness and understanding.
Original Review: Sept. 28, 2022
I booked a hotel in Florida and Hurricane IAN got stronger to CAT4 storm. I called to cancel my trip as I am driving with my family to Daytona Beach and will face the storm weather when we get there or on the way. It is very risky to drive and it will be just boring to sit inside a hotel for your stay without any fun. (what is the purpose of a vacation then). When I called, The rep said you are 2 hours late for free cancellation and I have to pay $230 penalty as I am late 2hrs.lol. I said ok, let me then change the date so I avoid the storm (knowing that I am moving my date by 1 week, not by too much). They said that they cannot do that unless they cancel the 1st reservation and open a new one. A disgusting way to make you pay the late fees again. Others like Expedia, Kayak.... they allow that with no penalties. They are doing that just to rob you. Be careful.
I cancelled the trip and they send no cancellation email so I asked for the cancellation number, The rep said that they don't offer cancellation number and he was going to credit me the rest of my money in a voucher form, I said "hell NO". They have a fishy business and they don't know how to make a client. I am reporting them to my company so they review what they are doing and I hope they cancel any business with them. As for me, I am not using them anymore in anything they offer or anyone related to them.
Updated review: Sept. 28, 2022
I appreciate Richard's response to resolve my problem. Thank you.
Original Review: Sept. 27, 2022
I reserved a stay at a hotel in Orlando for September 29, 2022. Hurricane Ian is set to be slamming into the coast that day. The multiple representatives I spoke to refuse to refund me until I receive a letter from my hotel stating they would cancel my reservation. I’m disgusted that this company will gladly take my money when there’s an act of god and lives are at stake. I have had to call multiple times and constantly get the runaround. My claim has yet to be resolved by anyone. I was told I would receive a claim email and a call from a supervisor which has not happened. Very disappointed.
Reviewed Sept. 23, 2022
I've used TicketsatWork once in the last year, and it was a little difficult. I couldn't get the website to work. I ended up calling the customer service 800 number and they helped me out and solved the problem. It all worked out fine. TicketsatWork is a nice, consolidated way of doing things, and I like it.
Reviewed Sept. 16, 2022
TicketsatWork provides me with a great discount. Purchasing was pretty easy. I made a purchase for Mickey's Not-So-Scary Halloween Party. The steps and the process for me to purchase that ticket weren't difficult at all. It was self-explanatory to make the purchase. The reps were very helpful. They were very attentive. I wanted to confirm with them that my purchase went through. They were double-checking everything and making sure that I didn't have any other questions. They weren't rushing me. They were just making sure that my purchase was completed and that I have everything and I was set to go.
Every time when I've called and made purchases for my family, I always get someone who has been willing to help and there was no struggle. I've had numerous moments where we made a purchase for my mom and she speaks Spanish. They were very patient. My mom doesn't like speaking English, but sometimes she likes to do both. Every representative that has helped her has been very patient and has been willing to help her as well. Overall, TicketsatWork is a great place to look out for discounts. It's very self-explanatory for anyone to really do it. If they feel like it's not understandable, they can always reach out to a customer representative. They'll be always happy to help.
We appreciate the kind review. We are glad you are satisfied with our service and hope to hear from you soon. Thanks.
Reviewed Sept. 14, 2022
I purchased a Universal ticket for Universal Studios from TicketsatWork and I was helped out. I made the purchase online but the website was having some issues. So, I called in. I’ve been using TicketsatWork for three years and I like how easy it is to be able to purchase tickets before even heading out to wherever I want to visit and the discount is reasonable.
Updated review: Sept. 9, 2022
Richard reached out to us immediately after getting our complaint and resolved this quickly and courteously. We are extremely happy!
Original Review: Sept. 9, 2022
I inquired to see if I could change the dates on my reservation, so TicketsatWork decided to cancel my reservation without my consent and has been holding almost 2000.00 of my money for almost 2 months. Endless calls without a resolution. I keep receiving the same email about, "We are sorry. We cannot get ahold of our partners to resolve this." EVEN though I have the personal telephone number for the manager of the resort. NEVER USE THEM!
It was great speaking to you and I am glad an immediate resolution was made. If you have any more issues please reach out to me. Thanks.
Updated review: Sept. 9, 2022
Richard with Consumer Affairs has been amazing to work with! Super understanding and helpful!
Original Review: Sept. 7, 2022
I had booked a hotel with them & had to cancel due to child getting covid & hotel not wanting child to be there while positive. The hotel confirmed the hotel could be canceled without penalty or fees. The hotel even emailed Tickets at work providing all the information they requested along with a screen shot showing nothing was charged. I have been fighting with them for two weeks now for them to refund me my money. ABSOLUTE worst company I have ever EVER dealt with. I will never use them again.
It was great speaking to you. We are glad the issue has been resolved. If you need anything else please reach out to me. Thank You.
Reviewed Sept. 4, 2022
I liked the convenience with TicketsatWork. I was needing tickets fast, and I didn't have the means to go about doing it myself. Their representatives were helpful. I got tickets for Legoland, and it was a group of five people going. What I did not like were the fees that were really high. Taxes surprised me and caught me off guard. It made it almost to the same price it would be paying retail. So, it wasn't too much of an advantage. They could be more upfront with the fees or somehow make it known so that a person like me doesn't feel like it's blindsided at the end. It would be nice to know that everything is all transparent upfront.
We appreciate your feedback and glad you enjoy our service. We apologize about the taxes and fees, but very happy that our representatives were helpful to you. Thank You.
Reviewed Sept. 3, 2022
I used TicketsatWork for Disneyland. Going on the site and picking the tickets was easy. The only part I had an issue with was the actual purchasing. I had to call in and have a representative help me with the process. The representative was great. I don't know why it wasn't working, but even with the rep, it wasn't working the first few times. We were able to figure it out.
We apologize you had issues booking online but glad that our representatives were very helpful to you. Enjoy the park and thank you for the feedback.
Reviewed Sept. 2, 2022
I got tickets from from TicketsatWork for the amusement parks in Orlando. Buying from them was more economic than me buying last minute over there. Their prices were better than purchasing on the same site.
We appreciate the kind feedback and we hope you have an excellent time at the park.
Updated review: Aug. 30, 2022
Richard was very courteous and helpful in resolving this matter.
Original Review: Aug. 30, 2022
Booked Disneyland tickets. Their tickets were not the correct 'tier' for the day we wanted to go to Disneyland, and they refused to refund the order or for me to pay to upgrade the tier to make it work - even though it was right after we ordered the tickets but the tickets have not yet been issued.
We deeply apologize but as a third party these tickets come directly from the partner. Once purchased they are considered a final sale. The park has let guests upgrade when they get to the location but that will still be up to the partner's discretion. We will have our management team investigate this and see if anything can be done. Thanks.
Updated review: Sept. 7, 2022
Richard reached out to me and resolved this for me. Richard was excellent.
Original Review: Aug. 29, 2022
We booked through TicketsatWork for SeaCrest Resort. They have a 100% satisfaction guarantee and we definitely were not satisfied. The room stunk and you could not breathe, the door would not lock, fruit flies in the sink, the carpet was nasty, no shower curtain, looked like mold on ceiling, and other very unacceptable things. This was detrimental to our health and my kids and I could not breathe. We left and the resort said they would give a refund, but ticketsatwork went through Expedia and we would need to reach out to them to get our refund.
Ticketsatwork will not give me contact information for who I need to speak to at Expedia since this is who they went through. Ticketsatwork has been giving me automated responses about updating me every 72 hours (which they don't, but give the same message if you email them). This is unacceptable and I have never experienced anything like this before and I am truly appalled considering it's supposed to be a discount program through my job.
We appreciate the opportunity to speak and apologize on the condition of the room the customer had. The hotel was willing to provide some type of compensation but the account has a credit card dispute. We have a manager looking into this matter and we will need to wait for the dispute to clear in order to take any action.
Updated review: Aug. 22, 2022
Richard was phenomenal and resolved the situation.
Original Review: Aug. 20, 2022
We purchased 3 tickets and 3 express pass tickets for Universal - my 15 year old had saved through the pandemic for this once in a lifetime trip - the day before we went into the park my daughter started getting a sore ear - we figured we would still go to the park and maybe with the excitement she would feel ok to enjoy the day. In less than two hours we had to leave the park and Uber back to the hotel. My daughter had to go to emergency and spent two separate nights at Orlando health emergency for her ears and a fever - our vacation was brought to a halt.
I contacted customer service - offering all documents and said I don’t require a refund just a re issue of ticket for another date in the future - and all I got back in two emails was “we have exhausted all avenues - sorry.” They looked at no documents, if they did they would have been able to see proof and also that the pass had not been used - and I can assure a 15 year would certainly we be in all the rides. I purchased 3 - even though I don’t do many rides - so if I felt like doing a couple I could. Really poor distasteful service. Totally unacceptable- rather buy directly from the parks or the hotel you are staying at- I have always done this in the past - but decided to try this third party vendor - never again.
We apologize what happened to your daughter. It was great speaking with you today. If you ever need anything else please reach out to us. Thanks.
Reviewed Aug. 19, 2022
Everything went fine with getting everything that I did in July. It was a great experience and a great process.
We appreciate the great feedback and hope to hear from you soon. Thanks.
Reviewed Aug. 16, 2022
I love this website! I love how easy it is to get the discounts I feel is well deserved of government and state workers. My husband and I are State workers for the State of Florida and really enjoy traveling, so for us, the website Tickets at Work help us save money for our trips.
We appreciate this feedback and glad you like using our service. Enjoy the items you purchase from our website and have a great week.
Updated review: Aug. 16, 2022
Richard reached out and helped me immediately. He was extremely kind, prompt, and got me exactly what I was looking for. Could not be happier with the experience.
Original Review: Aug. 15, 2022
I had booked myself a car via TicketsatWork. My computer auto generated my fiance's last name into the last name text box and so it said Sarah (w/ the wrong last name). I had paid with my card which has all the credentials and called to correct the last name which again WAS AN ACCIDENT. I had contacted them multiple times with no resolution or ability to get in touch with a manager or executive. They said that the last name can't be changed after a booking... although, I am pretty sure it's a simple change especially when it's right after it happened. I was unable to even pick up the car and they didn't even offer a refund. I am now out $745 for something that could've just been re-entered.
We apologize that the refund was denied by the rental supplier due to the name issue. However, we are glad that a prompt resolution was made. If you have any questions please reach out to us.
Reviewed Aug. 5, 2022
I couldn't get the tickets ordered online, so I had to call. It was time-consuming. But the person that I spoke with was really good. It went smoothly. The prices were really good compared to normal pricing. TicketsatWork is really neat. If you look into it, there are a lot of things you can get discounts on.
Updated review: Aug. 4, 2022
Person who called to correct the issue was fabulous.
Original Review: Aug. 4, 2022
Called and spoke to over 15 customer service reps and managers for concert tickets that were supposed to be received. Now they claim they can't refund them and they can't find them. I will never make another purchase from this company again and will advise all others not to as well.
We apologize about this matter but glad that a prompt resolution was made. If you have any questions please call us. Thank You.
Updated review: Aug. 5, 2022
Customer service resolved this for me quickly, thank you!
Original Review: Aug. 4, 2022
I purchased baseball game tickets for my boyfriend's birthday through Tickets at Work. Our tickets showed a game time of 5:40pm. We drove an hour to get to the game, paid $40 to park, then found out the game had started at 4pm and was already in the 7th inning. We never received any updates about the time of the game changing and had no idea that was even a possibility. We paid $116 for tickets and missed nearly the entire thing.
Tickets at work refused a refund with an automated email stating that "As this purchase was made as a final sale product, we are unable to cancel, modify or exchange the tickets in any way." So even though the tickets WERE modified from what we purchased, and we weren't notified, there's no way to get a refund. It also seems there's no way to actually talk to a real person about this as every request I've tried to make gets an automated response. This company is completely bogus- don't buy anything through them as they will take no responsibility for the purchase.
We apologize that the game time changed. As a result we went ahead and provided the guest a full refund on the order. We have been reaching out to the guest as well to see what else can be done due to the game time changing. Thanks.
Updated review: Aug. 4, 2022
Richard was very professional and helpful...Thank you.
Original Review: Aug. 4, 2022
I purchased concert tickets for July 9, 2022. I did not receive the tickets. I contacted them without resolution several times. I then received an email stating I received my event tickets on July 12 therefore a refund nor voucher for another event would not be issued. I tried to asked how I could go to an event 4 days late. They blocked my emails. I spent roughly $290. Never again will I use this company.
Updated review: Aug. 5, 2022
Thank you for calling to resolve this issue.
Original Review: Aug. 4, 2022
I purchased 11 tickets for Hurricane Harbor online a couple of weeks ago. There was one that I couldn't purchase because of the system being down. So, the TicketsatWork reps had to send me a direct link while I was on the phone with them. I purchased that one ticket through a different link, then I printed out all the tickets. When we got to Hurricane Harbor, they scanned them, and it was telling them that they weren’t scannable. They weren’t coming up in the system, and that was even after typing in the numbers. We had to sit at the gate for a very long time for them to be looked at. We were driving from two hours away, and they would not let us be admitted with the tickets. So, I had to pay twice for the tickets. I saw that on TicketsatWork, it said that nothing was refundable, so it was a loss there.
We apologize there were issues with the tickets. We are glad that a prompt resolution was made. If you have any more issues please reach back out to us.
Reviewed Aug. 3, 2022
I called the 800 number TicketsatWork had on, spoke to a young lady and purchased the addition to Tour of San Diego and the Wild Animal Park through her. She was really great. Because online, it didn't show that they had the Wild Animal Park. When I was talking to her about the SeaWorld tickets, she asked if I was interested in anything else, and I said, “The animal park.” She said, “Well, let me see if we have that.”
She then looked it up and said, “We actually do.” She said how much, and I said, “Well, can I buy them together?” She said, “Yeah. Give me a few minutes." She had them in different carts, just because she was looking for it, and she got them together and said how much it was. I thought I'd have to give her my credit card details over the phone, but she said, “No. Let me send you a link. You do it all through your phone.” I'm not real tech savvy, even though I'm not old, but I'm not too young. The young lady said, “Let me see online while you go through the payment process. Just if you have any questions, I can answer them.”
Updated review: Aug. 2, 2022
Richard S was able to help me resolved this case. He was very friendly and actually listen to what the issue was. Very pleased!
Original Review: Aug. 2, 2022
I do not recommended TicketsAtWork!! I made a reservation for a little weekend trip to Atlanta, GA with family after having to deal with lots of health issues. All we wanted was to forget about everything we were dealing with at the moment. Booked one at a hotel in Atlanta, paid in full for it. Once I got there, hotel informed me they were sold out. Even reservations. They could not do anything to help us since we booked with a third party. We had to drive a lot and find a cheap hotel to rest for the night. Next morning i called customer service for them to just tell me "you're out of luck, We will start a ticket and get back to you." After almost 2 months of the same email "we will follow up with you in 72 hrs" I got a denial for refund email because they couldn't reach the hotel. Just like that we lost $400, no other reason no other explanation. HORRIBLE EXPIERENCE. WILL NOT BE USING TICKETS AT WORK EVER AGAIN!
We apologize what happened at the hotel and called them directly for an answer. We are reaching out to the supplier as well to file a complaint on what occurred about the location being sold out. However, we are glad that a prompt resolution was made and hope you get better. Thank You.
Reviewed Aug. 1, 2022
I purchased some SeaWorld tickets because it was part of my employee discount. The cost was $5.00 to $10.00 per ticket cheaper than the regular website, so TicketsatWork brought me savings.
We appreciate the great feedback and hope you have an excellent time at the park.
Reviewed July 31, 2022
On the 15th, I purchased eight tickets for the Orlando SeaWorld Aquatica, Busch Gardens, and the Adventure Island in Tampa. That was my first time using TicketsatWork and it was an easy process because it was through our corporate account. I purchased online and they sent the tickets directly to my cellphone. But a couple of our family members got ill over that week. We were unable to go to one of the theme parks and I didn’t pay close enough attention that they had 14 days to use the tickets. Other than that, everything worked fine.
Reviewed July 30, 2022
I would tell my friends to try TicketsatWork. I would purchase from them twice a year and recently, I bought tickets for Busch Gardens. The rep I spoke to on the phone was good.
We appreciate the great feedback and hope you have a wonderful time at the parks. If you need anything else please let us know.
Reviewed July 29, 2022
I spoke to a guy at TicketsatWork to purchase some Disney theme park tickets and it was pretty simple. Their customer service reps were really polite and I had a nice time with them. Having someone with a bit of knowledge of what I'm buying helped out. It was a lot faster and easier to get the information off someone who knows what's going on as opposed to figuring it out online.
We appreciate the great feedback and hope you have a wonderful time at the park. Thank You.
Updated review: July 29, 2022
I am very appreciative for Richard having taking time out of his evening to assist me with my frustration. I am grateful for his resolve. Thank you.
Original Review: July 28, 2022
I was purchasing tickets for Sea Life NJ aquarium as it was the first time I will be bringing my 15 month old. I selected the date and when I selected the time frame, it brought me to the ticket quantity page without notifying me that I was not able to select a time frame of my choice. I was under the impression that I would be able to after entering my credit information. After checkout, I realized it did not allow me to select a different time frame. I contacted TicketsatWork. After speaking to a low level agent and a supervisor, they eventually emailed me that they ultimately were not able to change my time frame despite the fact the the actual aquarium still offered the time that I wanted. As an executive in a customer service oriented environment, I refuse to believe that Tickets at Work did all they could to assist me in this small discrepancy. I have lost complete faith in this business and will be sharing my experience with my peers.
We are glad that your issue was resolved. Please enjoy that credit voucher. If you have any issues please reach back out to us. Thanks.
Reviewed July 28, 2022
I purchased tickets to Legoland and I had the best experience with TicketsatWork. The price was cheaper compared to other sites and the rep I dealt with was very helpful.
Reviewed July 27, 2022
We got tickets for Busch Gardens and purchasing them at TicketsatWork was easy. I could generally do it online, but I wanted to be sure that there wasn't a date attached to it. Because I'm traveling with family, I wanna make sure that if I couldn't make it, they would still be able to use it. So I also put my son’s name on it. The process was good.
Reviewed July 26, 2022
I purchased Disneyland tickets through TicketsatWork. I had a few questions. I called one of the representatives and then they clarified it. They were very helpful and patient with me as I asked my dumb questions. The reason I had to call was that there was a bit of unclarity on what I could or couldn't do with it. The description could be a little bit better. But otherwise, there weren't any glitches in the actual purchasing portion of it.
We appreciate the great feedback and hope you have a wonderful time at Disneyland.
Updated review: July 26, 2022
Richard resolved my issue and will provide full refund per conversation.
Original Review: July 25, 2022
I booked a hotel for 4 days and I immediately realized I made a mistake and tried to cancel it. There was nowhere on the web site to cancel so I emailed them. They emailed me back and said they are a third party and refund requests are subject to approval from their partners. Best case scenario they will offer me a voucher. Nowhere on their website did they disclose this. The only thing I read was that as long as I cancelled within the policy, which I was well within, that I would get 100% refund. Complete false advertising. I hope something can be done about this. May the buyer beware.
Reviewed July 25, 2022
I do all of my purchasing from TicketsatWork because I get it through my employer. I get a nice, old discount. We have been to New York with TicketsatWork, Vegas, and Disney in Orlando many times. This last time, we're going to SeaWorld here in a couple of weeks. I had to get seven tickets and there were only two left with the swim with the dolphins. We wanted to get those so we talked to a gentleman who was very helpful. He even called us back and told us, “There weren't many tickets left. You better hurry.”
Reviewed July 24, 2022
We bought a couple of amusement park tickets. The site was intuitive to go through and select what I needed to in terms of the things I wanted to do and the dates. It's a simplistic process. We changed our dates, and so I spoke to the agents. They were helpful, friendly, and seemed knowledgeable. Purchasing through TicketsatWork is easy and they got good price.
Have a great time at the park and we hope to hear from you soon. Thank You.
Reviewed July 23, 2022
I purchased some tickets for Magic Kingdom and for Universal Studios at TicketsatWork. I also renewed my Sam’s membership. The Disney tickets and Universal tickets were a smooth transaction. The Sam’s membership, the transaction went pretty smooth, but it was supposed to be a Plus membership. I used it the first time this Saturday. When I went, they told me that it was not a Plus membership, that it was just a regular membership. So, I had to pay an extra $55, which I wasn’t very happy about. I called, but they were busy.
Reviewed July 22, 2022
I would give TicketsatWork a 10 out of 10. I had three tickets for San Diego Zoo and Safari Park. On the last day of the ticket expiry, I had to reschedule my whole trip because we got covid positive. I spoke with somebody on the line and he was being very detailed. He told me about the rate changes and explained the policy. They accommodated and changed the plan, and extended the ticket at a very nominal rate. The tickets were not supposed to be extended or canceled or transferred. But considering my health condition, they were able to extend the end date a little forward. It helped me to save some money. They have a great rate, fantastic customer service and they keep customer priorities at the focus. Considering these three factors, I'm happy with the service.
Reviewed July 21, 2022
I got California’s Great America and movie tickets, and Holiday Inn hotel accommodations through TicketsatWork and it was easy. It's a good website. I've used it before too.
Reviewed July 20, 2022
TicketsatWork was much more reasonable than their competitors. My experience was fine and I'd tell others to get tickets from them.
We appreciate the awesome feedback and hope you have a great time with the items you bought.
Reviewed July 19, 2022
I purchased the tickets online but I wanted to make sure that I had access to them immediately that day instead of having to wait until the next day. So I called to make sure because we needed them right then. The representative was very helpful.
Reviewed July 18, 2022
It was easy to look for stuff and the website was very informative about what you're purchasing on the packages. Also, you get to chat with customer service if you have any questions. I am bilingual and I spoke to a Spanish representative who provided me with all the information.
We appreciate the great feedback and hope to hear from you soon. Thanks.
Reviewed July 17, 2022
I bought tickets to Universal Studios, Florida from TicketsatWork. I did it online, and then I also had to call someone. The website’s pretty easy to navigate. We didn't have any issues at all. I have already suggested folks to check TicketsatWork out.
We appreciate the great feedback Linda and hope to hear from you soon. Enjoy your stay at the park. Thank You.
Reviewed July 16, 2022
I initially called Disney World for tickets and the experience was okay but when I called TicketsatWork, it was much better. There was a small discount and it was better customer service. I was able to get answers to all of my questions and concerns. It was a very smooth experience.
We appreciate the feedback and hope you have a great time at the park.
Reviewed July 15, 2022
I purchased a couple of tickets to go to Busch Gardens and Wild Adventures with TicketsatWork and it was very straightforward. I was able to get the tickets with no problem. Also, the prices were awesome. It was at a discounted rate.
We hope you have a great time at the parks. Thank you for the feedback as well.
Reviewed July 14, 2022
TicketsatWork is helpful and it’s a fast process. They have reasonable discounts, as well. I've gotten tickets for a lot cheaper versus if I had gone straight to the gates to get tickets.
We appreciate the great feedback and hope you have a great time at the park.
Updated review: July 18, 2022
Richard had done a great job resolving this issue.
Original Review: July 2, 2022
Hidden fees. No clear statement of fees until credit card info entered and hit the pay button. And even then, cannot tell me what made up the fees. It is not tax!!! Turned out to be more expensive than directly ordering from the park and cannot cancel.
The fees and taxes are shown upon check out and apologize if the guest did not see this when putting in their payment. There is a break down on this and apologize if a representative could not advise. We do have a manager reaching out to the guest and advise for the customer to call that person back when they have a moment. Thank You.
Reviewed June 28, 2022
I purchased tickets for Busch Gardens in Williamsburg and the website was fine. People should go on it and see if it would be good for them to use. It was a good experience with TicketsatWork.
Enjoy the park and thank you for the great feedback.
Updated review: June 28, 2022
Richard reached out to me and was able to address my issue with my original review.
Original Review: June 27, 2022
I had a hotel reservation through this company, and I had to cancel my reservation due to contracting COVID. During this time I proactively called support and let them know. I was told my refund would be processed. I called every Monday and Friday to check on their support for 5 weeks (being assured I'd be contacted with updates every 72 hours), only to eventually be denied a refund. I cannot support a company that would rather risk infecting others with a virus linked to an ongoing pandemic, over keeping your money.
I was assured I would be advocated for, the hotel company has public cancellation policy unique to COVID-19, and support refused to acknowledge this, keeping close to $200 spent with their company. ZERO REFUNDS, means just that. Pay attention to the contracts, and not having security for a purchase is not worth the diminishing value purchasing through this company provides. I was also attempted to be sold other offers every time I contacted support, when I just wanted to human company to give me a refund. The hotel said their hands were tied due to my reservation being through this company. AVOID!
As a 3rd party the refund has to come from the supplier. We have a manager looking into this matter to see what can be done.
Reviewed June 14, 2022
The person who was helping us on the phone was awesome and even gave us a little extra discount because we were a big group. So, we were happy. Our experience with TicketsatWork was excellent and we're hoping to do other things this summer through them.
Updated review: June 14, 2022
Richard reached out to me and was very helpful in resolving my issue. Thanks so much!
Original Review: June 13, 2022
I purchased 6 tickets to a comedy show and after I purchased through Ticketsatwork another person asked to be added. I called Ticketsatwork and bought an additional ticket to my reservation but come to find out it was just me buying an additional ticket and now they can’t guarantee that the extra person will be seated with us at the event since the ticket was bought separately. I called back and spoke to two separate representatives to see what could be done to make sure we would all sit together and they were no help at all. It’s frustrating they don’t give you seating when you book through them. Just use TicketMaster to buy event tickets if available for the type of event you’re looking for. You know your exact seat assignments and it’s actually cheaper to buy direct through TicketMaster. Never again will I use TicketsatWork!
These tickets are "Preferred Access" tickets as stated on the website they purchased the vouchers from. The value of the tickets can be higher or lower than what the customer paid. Since there are two orders we cannot guarantee two different sellers will have seats very close to one another. We have a manager looking into this to see what can be done about the seating arrangement. We have another manager checking on the pricing to see what can be done as well.
Reviewed June 13, 2022
We purchase tickets from TicketsatWork to Florida attractions, Disney World and the Kennedy Space Center, and Universal Studios a little more than a month ago. It was fine and I didn't have any trouble with it. It went reasonably straightforward.
We appreciate the kind feedback and hope you have an exceptional time at the parks.
Reviewed June 10, 2022
I purchased tickets for San Diego, Sesame Street, and SeaWorld from TicketsatWork, and it was really easy. I spoke to somebody just because it was the same day and I didn't know if I would get our tickets online. Overall, it was a good experience. I’ll be using them again.
We appreciate the great feedback and hope you have a great time at the parks. If there is anything else you need please let us know. Thanks.
Updated review: June 15, 2022
Richard was awesome solving all the issues for me. Can't thank him enough. He was very quick to respond and followed up until the issue was resolved.
Original Review: June 1, 2022
I have been waiting for a refund for a cancelled flight for over a month now. I called customer service multiple times, and they even sent me an email after I requested it saying that the refund was approved, but I still haven't seen anything on my credit card statement. I had to purchase bags from the airline direct and the refund from my bags from the airline took 3 days. That refund came on 4/19. It is now June and I still haven't seen anything from Ticketsatwork.
We are happy your issue was resolved. If you need anything else please let us know. Thank You.
Updated review: June 1, 2022
Randy helped me and I’m very pleased.
Original Review: June 1, 2022
This is the worst third party booking company I have encountered. They are scamming people. I booked a hotel with them that stated “refundable” but they are refusing to refund me. When I call they refuse to allow me to speak with a manager. I will be getting lawyers involved.
We are happy that the issue was resolved. If you have any more issues please let us know.
Reviewed May 31, 2022
I just ordered some tickets from work and I got probably 20 tickets to go to SeaWorld for two days. TicketsatWork's customer service agents were wonderful and they answered my calls. Everything was fine. We went to Orlando for our family vacation last month and we were down there for about a week. We bought those SeaWorld tickets. TicketsatWork sold us the SeaWorld tickets for 2-day and two park passes with a food voucher. It was perfect. They emailed me the tickets and were easily pulled up. When I got to the gate, they just scanned them on my phone. I went to customer care and they scanned them again to give us our food vouchers, which were like bracelets.
We appreciate the kind feedback and hope you had a great time at the park. We hope to hear from you soon and have a great summer. Thanks.
Reviewed May 30, 2022
It's easier to purchase at TicketsatWork than to purchase at different sites online. You just have to log in and they have easy instructions to do. I didn't have a hard time looking at their website. I also spoke to one of their reps and she explained to me how it goes because it's our first time going to Disneyland.
We appreciate the kind feedback and hope you have a great time at the park. Thank You.
Reviewed May 29, 2022
The pricing on TicketsatWork was higher than the actual event that was selling it themselves. But for the most part, my experience with them has been positive.
We appreciate the kind feedback and hope to hear from you soon. If there is anything else you need please let us know.
Reviewed May 28, 2022
TicketsatWork is where I usually go to get hotels, Disneyland tickets and Knott's Berry Farm tickets. They're good. The only thing that was an issue was the Genie pass to Disneyland wasn't explained properly. They could also add a fast pass to their ticket level especially in Knott's Berry Farm. Knott's Berry Farm just had straight tickets. We weren't able to get on a lot of things because the lines are an hour long each.
We appreciate the kind feedback and hope to hear from you soon. We apologize you had issues with the Genie but hope you still had a great vacation. Thanks.
Reviewed May 27, 2022
The process was easy and the service was good. The discounted price was alright compared to the regular price. It was cheaper than retail by $4 but it wasn’t that much than what I anticipated. TicketsatWork is worth checking out but be aware of the taxes that they have. It nearly negates the value of the discount.
We apologize about the taxes but hope you have a great time with the tickets you bought. We try our best to provide the cheapest vouchers online. Thank You.
Reviewed May 26, 2022
This was my one and only purchase that I've done, but I was very pleased. Everything went smoothly. They got the best deals. When I called, the rep beat everything that I'd seen online. Not by a whole lot but when you're buying three tickets, a little on each adds up. I had to call back and add an extra ticket on while I was there and there were no problems. I didn't see exactly the coupon I was wanting when I went online to look there because I was wanting the FastPass. They just had the regular tickets on their website. But the rep was able to look it up and give me a price quote quickly. TicketsatWork is definitely on my radar now. I'll be checking with them first.
We appreciate the kind feedback and hope to hear from you soon. If there is anything else you need please let us know.
Updated review: June 15, 2022
Richard resolved this situation with professionalism!
Original Review: May 22, 2022
I purchased round trip tickets and 1st itinerary was changed. I contacted TaW and was instructed to contact airline. I thought that was strange since I made the flight arrangements with them not the airline. The airline wouldn't cancel the entire trip just the portion they changed. Then the family member I was vacationing with got COVID. So I contacted TaW to cancel entire trip. They again said contact airline. The airline had me on hold for over an hour trying to figure everything out so I emailed TaW and the representative said I can't cancel my flight for a refund. I emailed them again showing the quote from their cancellation policy that stated I can cancel my flight within 3 hours before the flight.
Then their representative called me and was asking me to screenshot where it says that in their policy. I explained I was at work and she should be able to see my email since she knew to call me. She began talking over me and becoming challenging. I said I know she's a representative and doesn't make the rules so I'm trying not to get upset and take it out on her but this makes no sense that I can't get a refund. Then she starts giving me dates of my emails and asking me to verify if it was correct and again I stated I'm at work.She then wanted to know when was a good time again getting challenging, talking over me,and stating where does it say we will give you a credit if you cancel 3 hours before your flight.
I then realized the key word was refund/give you a credit and TaW has no intention of giving me a full or even reasonable refund. I will never use them again and I will let everyone I know about my experience with them and the tricky wording in their policy. Expensive lesson learned and so sad that there are companies like this that take advantage of hard-working County employees who truly serve their communities with honor and integrity only to be ripped off by companies who claim to give back to honor us.
We are happy a quick resolution was made. If you need anything else please let us know.
Reviewed May 16, 2022
I took my son and my godson to Legoland last month, and I used TicketsatWork for that. TicketsatWork is extremely helpful financially, and it's kind of easy to maneuver. I'm able to make reservations and I felt pretty secure booking those tickets just for myself and the boys and taking them along. I'd tell others to go for it if they're eligible. It's very beneficial.
We appreciate the feedback and hope you had a great time at the park with the family. If there is anything else you need please let us know. Thank You.
Reviewed May 14, 2022
I purchased two times from TicketsatWork. I did it all online. I use TicketsatWork for vacations, mainly. It makes it cheaper. I went to Tampa Bay Busch Gardens recently and it was good.
We hope you had a wonderful time at Busch Garden and appreciate the great feedback. We hope to hear back from you soon. Thanks.
Reviewed May 8, 2022
Richard **, who is a Social Media Manager with TAW was super helpful in resolving my issue with a concert date change. Thanks Richard for proactively working on the issue and appreciate all your help.
We appreciate the feedback and glad Richard was able to help you. If there is anything else you need please let us know. Thank You.
Reviewed May 6, 2022
I have used TicketsatWork for tickets to parks and the movies and rent hotels. There are no complications using it. It's clear enough and everything's there. But the last few times, I had to call in. It wasn’t letting my card pass through. I had to buy it through the phone and the reps were gentle and clear enough to assist me with what I needed.
Updated review: May 24, 2022
The company's third party partner finally contacted me and the issue is now resolved so I have updated my stars to 4/5. Taking away 1 star for the amount of time it took to address my ticket order from purchase. I might recommend that if you know the third party has delayed service, it might be helpful for the consumer to be aware of more concrete details, such as tickets available 48 hours before the show. The way everything is written, it is not transparent that your third party vendor that is responsible for fulfillment will be delayed. Thank you for providing the tickets.
Original Review: May 2, 2022
I bought tickets to a concert, order number **, (CARE-6410918 assigned after I contacted their customer service) on 2/19/22 for a concern on 5/28/22. I had heard nothing from the company and my order was still listed as "being processed" so I contacted customer service on 4/22/22. It is now 5/2/22 and I have yet to get a non-automated reply via email. This is concerning as this is not a challenging issue to address, especially since you can go online and purchase tickets through ticketmaster still. Not sure why they are unable to converse with their partner for this. I regret not going that route as the prices are very similar but ticketmaster would have provided tickets right away. I would like this to be addressed and receive tickets or for the company to issue a refund as it has been almost 2.5 months without resolution. Waiting for this long is unreasonable. Would not use this service ever again through my employer and will provide feedback to our HR likewise.
We apologize on the wait and hope you have a great time at the show. Thank You.
Reviewed May 1, 2022
I bought tickets for Legoland in New York. It was okay. I had a couple of issues with my credit card. For some reason, it was declined the first time. I had to call someone and we sorted things out over the phone. The rep solved my issue and guaranteed the tickets and everything that I needed. We were good.
We hope you have a great time at the Yankees game. If you are in need of anything else please let us know. Thanks.
Reviewed April 30, 2022
I got SeaWorld tickets and had no issues whatsoever. The prices were very nice. If you go through my job, like I did, I recommend TicketsatWork.
We appreciate the feedback and hope you have a great time at Sea World. If you need anything else please let us know. Thanks.
Reviewed April 29, 2022
I sent my kids with my parents to Legoland and they loved it. But purchasing the tickets through TicketsatWork was not very easy. Sometimes, there's a mismatch between what appears to be available and then I got an error several times. I tried calling TicketsatWork and they referred me to a third party that works with them, because the wait time with them was way too long. So, it wasn't a very good experience. Also, the prices are misleading because when I looked, it said that the tickets were $45. Then, with the fees, it came out to about 60 each ticket.
We appreciate the opportunity to speak and appreciate the feedback. We are glad your children had a great time in Legoland but apologize about the booking error you had. Even though there are taxes and fees we try to make sure the prices we charge are lower that the gate & website price. Thanks.
Reviewed April 28, 2022
The website was fairly easy to use. However, it got stuck towards the end so, I had to call the number. But TicketsatWork answered the phone right away and they were very helpful and got me what I wanted within 10 minutes. It was the first time I bought from them but it's definitely not the last. I would definitely recommend it.
We apologize about the website experience you had, but glad you got the items you wanted. We hope to hear from you soon and hope you have a wonderful time with what you purchased. Thanks.
Reviewed April 27, 2022
We used TicketsatWork to buy tickets to Universal Studios, Orlando and to do our rental car on our vacation. I had to call someone and get some assistance, and she was very helpful. The purchasing experience was great. The prices didn't save us a lot of money but it did save us some. So, it was worth it. If TicketsatWork is available to people, they should use it.
Reviewed April 26, 2022
I purchased tickets for Aquarium and Legoland and the prices at TicketsatWork were right compared to if I went to those two establishments. Going through them saves a lot of money. The process was very easy and I had no problems at all. The only issue I had was with Legoland. I had difficulty because the way they have it set up because of COVID, you have to call in to make sure they have spaces. But it wasn't even a big issue and it went very smoothly. Mostly, I purchased online through my banking service but when I had to talk to the gentleman, it was very easy and simple. It was a good experience.
We appreciate the positive feedback and hope you have a great time at both parks. If there is anything you need please let us know.
Reviewed April 25, 2022
The online purchasing process was very easy. There was something else going on with Legoland’s website so I was able to call and the representative was able to help me very quick and fast. The prices that are offered on TicketsatWork are better than other sites and the discounts as well. It matches up with my AAA but even going through them instead of my AAA, I was able to knock even more dollars. So, that was awesome. The customer service representatives were very helpful and took care of all the needs that I needed during that time. It was last minute that I need to add an extra ticket to my purchase and it was very fast and it was the morning of. So I was appreciative of how well they attended to my needs.
We appreciate the great feedback Ky-Shana and glad you took your time out to let the public know about your awesome buying experience. We hope to hear from you soon and have a great weekend. Thanks.
Reviewed April 24, 2022
I purchased 3 tickets to Hamilton for a total of $678, the tickets were never transferred to me by the TicketsatWork "partner" and the ticket transfer was ultimately canceled by the sender so I was never able to retrieve the tickets and attend the play. I traveled from out of town to see the play and stayed on the phone with TicketsatWork for over an hour after the play had started and they were unable to reach their "partner" to have the tickets sent to me.
After days of providing evidence that their "partner" had canceled the ticket transfer and multiple phone calls to TicketsatWork, they still refused to give me a refund. TicketsatWork would not disclose the name of their "partner" and just kept responding that they apologize and they do not issue refunds. Ultimately, TicketsatWork has no protection in place for consumers who purchase tickets through TicketsatWork when one of their "partners" don't deliver the tickets and the consumers become victims of ticket fraud. I do NOT recommend them and have now had to elevate the matter to the Federal Trade Commission for fraud.
We deeply apologize but as a 3rd party we have a management team looking into this matter with the broker. We will definitely let you know what we find out about this matter. Thank You.
Reviewed April 24, 2022
The prices are lower at TicketsatWork and this is probably the fourth time this year that we’ve purchased from them. We usually do it online and it’s easy.
Reviewed April 23, 2022
I was looking for discounted tickets to Legoland when I was on vacation and I found it at TicketsatWork. I ended up calling them using the number on the website and purchased the tickets with my credit card. The prices were fair. I got about 30% off. You just need to plan ahead in case the tickets are being emailed to you. There might be a delay. So, if you're trying to do it the last minute, you might not get the tickets in time.
We appreciate the feedback and hope you have a great time on your vacation. Thanks.
Reviewed April 22, 2022
We bought Sesame Place, Legoland tickets from TicketsatWork and it was easy. However, I had an issue when I was trying to purchase tickets for one of the more local venues here in Phoenix. The date picker was having issues and I had to call in order to get the tickets ordered. Other than than, I am happy with it.
Reviewed April 21, 2022
Updated on 04/22/2022: April 21, 2022 at 9:29 you reply that the Kenny Chesney tickets that I have been inquiring about since March 25, 2022 were sent to my email address that I placed the ordered. When I purchased these tickets in December of 2019 I my work email address was ** - I was impacted by a reorg so I no longer have access to that email address. TicketsatWork-I have repeated told you that so WHY does your email or April 21 state "please make sure that the email address used to place your order is the same email used to create your account". These tickets are now available on my existing TicketsatWiork or Ticketmaster account. REFUND MY $508.
Original Review: I purchased tickets December 23, 2019 for 5/9/2020 Kenny Chesney concert ($508 - confirmation **) while working for Verizon Wireless as a 50 birthday/Christmas gift. I was impacted by a reorg @ VZW so I no longer have access to my work email or phone. The concert is now Saturday, April 23rd and I do not have the tickets. Last week I purchased new tickets after my several attempts to resolve and locate my tickets.
My attempts only end up with a new several CARE ticket number, just tonight a new one was added ** with a promise of a supervisor calling me back tonight. No call back from a supervisor. CARE ticket ** opened on 4/4/2022. Resulted in a 4/19 response on stating they have exhausted every avenue and apologize for any inconvenience. CASE is CLOSE. So I'm suppose to be out $508. Just want a refund or the tickets. Section 150 Row CC. I am leaving on a cruise on Friday and beyond frustrated. I would appreciate any help with my issue.
We apologize you did not get the tickets earlier for the show. However, we do show that the tickets have been sent to you. Recently, we had a manager reach out to you and has tried calling and gotten a voicemail of a man. Please reach out to this manager to see if we can resolve any of your concerns. Thanks.
Reviewed April 21, 2022
I got my tickets from TicketsatWork when I went to the Kennedy Space Center and H20 Water Park in Orlando. My experience in purchasing was very good. I have the Veterans Advantage Program and before I ordered anything, I checked with them and with the other options I had. TicketsatWork happened to be the cheapest.
Reviewed April 16, 2022
We went to Universal Studios and we rented a house at the same site. It was pretty easy to do but the prices for the tickets to the parks were extremely high and our employee discount code doesn't work. When I put it in, it says "code expired". But other than that, everything was good on our end -- getting the ticket to getting a house.
Thanks.
Updated review: April 13, 2022
Robert reached out very quickly to assist me in resolving this issue. Thank you so much!!
Original Review: April 12, 2022
I booked a 1 night suite hotel through my job using this company. The suite was $475 dollars and was to accommodate me and a friend to celebrate. We reserved a two bed suite. When we arrived the hotel said they only had a king suite available even though our reservation says two beds. I called Ticketsatwork and had to wait almost an hour to get someone on the phone (while I’m waiting I also put in an email ticket to possibly get a quicker resolution) only to find out that the refund department was not available and a ticket would need to be submitted for approval. The Rep assured me I would get a response in a few hours. 2 hours later I received a text stating my request was processed and approved.
In the meantime we had to purchase another room to accommodate our two bed request (another $360). The hotel said all TicketsatWork had to do was call and they could have canceled my reservation. It was a huge inconvenience but we were determined to have a good time. Monday comes and I still don’t see the refund. I just happen to check my email Tuesday morning and see a request for more information. I respond and get a message that a resolution or communication will happen within 72 hours. Friday, I check still no refund. I call and speak to a rep that says that a request for refund was sent to the hotel on Wednesday and they had to wait for them to respond. I asked her if she could just call the hotel now so that we could get this resolved as it has been a week.
She said they have to send an email to another department and then they will call the hotel. Frustrated, I ask to speak to a manager (Herbert). The manager gets on and I explain my situation and frustration - he has no empathy and says that there is no record of my phone call and that I probably called the wrong number. I would just have to wait to get my refund if it’s approved. I explained I have a text message from the rep who I spoke to and he said we don’t text so you didn’t speak to our company. He was rude and nasty. I am now going on two weeks with no resolution. Spent over $800 for a double bed room for one night. The issue was not anything I had control over but they have no sense of urgency and I resolve it. I have called and emailed multiple times and still nothing. I just keep getting an email saying they will communicate again in 72 hours.
We apologize about the hotel matter but glad a quick resolution was made. If you have any questions please reach out to us directly. Thank You.
Reviewed April 12, 2022
I love TicketsatWork. I'm able to share it with my family, and they give wonderful family deals. I got this account through the county 'cause I work for the county. They gave me a password, and purchasing tickets to Disneyland as well as Universal Studios was pretty easy. I recently got moved from one department to a different one, and my co-workers from the new department didn't know anything about TicketsatWork. They ended up calling the human resources department and getting that password so they could create their own login information and they loved it. They already scheduled Disneyland, too. They already went to Disneyland this year because I recommended them to TicketsatWork.
Reviewed April 11, 2022
I purchased family passes for myself and children for spring break.. the site was user friendly, easy search options, helpful filters and simple steps to complete the purchase. I've used it multiple other times and would recommend it to anyone.
We appreciate the feedback and hope you all had a great Spring Break. If you need anything else from us please advise. Have a great holiday and all the best. Thanks.
Reviewed April 11, 2022
I purchased some tickets for my vacation and it was fine. I tried to purchase them online the day we were attending and TicketsatWork said that it may take a couple of days to get the tickets. I made a phone call and they were able to issue me the tickets right away so we could attend our event that day.
We appreciate the feedback and hope to hear from you soon. Enjoy your vacation.
Reviewed April 10, 2022
It was the very first time I purchased through TicketsatWork and it was quite simple. You can go online or speak with a representative. I've already told other veterans about the site if they need to get tickets for something.
We appreciate the kind feedback and hope to hear from you soon. We appreciate your service and enjoy the items that you purchased. Thanks.
Reviewed April 9, 2022
I had a few questions and TicketsatWork was able to help me out, and then I just did the actual purchase myself. It went real smooth. Everything was addressed there. It was very informative and we went through and it was a very simplified transaction.
We appreciate the kind words and hope to hear from you soon. Thank You.
Reviewed April 8, 2022
I called TicketsatWork and did my ticket purchase over the phone because they wouldn't let me do it online. This was for Six Flags in Atlanta, Georgia. I recommend TicketsatWork because it beats the deals that they give you in person.
We appreciate the feedback and hope you have a great time at one of our favorite parks. Thank You.
Reviewed April 4, 2022
This company failed to cancel my reservation with one night penalty! The hotel even approved a full refund and they refused to even acknowledge the refund and denied my request. I told multiple CSRs that I preferred canceling the reservation with penalty and they did a dispute which was denied and caused me to lose ALL of my money! This company practices fraudulent behavior and cheats consumer out of their money! Beware, do not use this company. They lie, cheat and steal to make a profit!
Original Review: March 29, 2022
I recently used TicketsAtWork to purchase concert tickets. I learned about TicketsAtWork through the company that I work for. I thought I would try it and see if I got a good discount. I bought two tickets for a total of 310.00. I found out later that Ticketmaster was selling tickets for the same concert at 79.41 each no matter what seat you got. So the total for those tickets would have been a little over 200 for both tickets after fees were added. When I received the email from TicketsAtWork to get my tickets it gave me a link for Ticketmaster to retrieve them. So I actually paid over 100 more for tickets when I could have just used the Ticketmaster website and got a better price. I have learned from this and will not ever use TicketsAtWork to buy concert tickets again. That is price gouging and should not be legal. I cannot recommend this site for purchasing concert tickets and will let friends and family know about my experience.
We appreciate the opportunity to speak. The customer bought "Preferred Access" tickets that come trusted sellers throughout website. As stated on the site the face value of the tickets can be higher or lower than what the customer paid for. However, we have a manager reaching out to the guest to see what can be done for her. He has left messages for her to call him back and sent emails as well. Thanks.
Reviewed March 25, 2022
I've been using TicketsatWork for years. I go to them first before I try to get any other discount thing. Everything that I'm needing is there. My only complaint is when I have to do the multi-day parks, I’m a spur-of-the-moment and not multi-day person. Other than that, their prices are great. I used them to get my amusement park tickets. I did SeaWorld through them.
We appreciate the feedback and glad you go through us to buy tickets. If you need anything else please let us know. Thank You.
Updated review: March 25, 2022
Thank you Richard for helping me resolve this situation! You were very professional and helpful!
Original Review: March 24, 2022
I previously purchased tickets through tickets at work. I loved the fact that the discounted rates are within my budget. I thought it was too good to be true and boy, was I correct! I booked hotel reservations for March 13-March 16 at Anaheim Majestic Garden Hotel. Due to a family emergency, I wanted to changed my dates. I reached out to Tickets at Work and they told me, that they were going to put in the request to change my dates from March 13-March 16, 2022 to my desired date March 17-March 19, which the representative said it was possible. They said they would send me an email with updates. Mind you, this request was sent on March 09, 2022.
I called them again on march 12, 2022 and they said they do not have any updates for me and waiting for their partners to approve the request. This whole time, I did not receive any email updates either. So the initial dates March 13-16 passed and I still did not receive any calls nor emails from tickets at work. Then finally I called them again and they said that my request for March 17-19 has been denied! Mind you, March 13-March 16 has already passed, so I'm out of a hotel!! TICKETS AT WORK where was your due diligence in helping me?! So I called them again requesting for a refund because all of this was their fault! If they had notified me sooner that my desired reservations was denied, then I would've choosen another date, but instead they gave me false hope! saying it will be approved.
Tickets at work just left me waiting for nothing. I called them again about my refund, and they said that they submitted the request for a refund and is waiting again on their partner for their decision! here we go waiting again! I called again 72 hours later, and to no surprise, there was NO updates on their end and we are waiting yet again! I then requested to have a manager or supervisor to call and NO ONE CALLED! It is now March 24, 2022 and I finally got an email stating that my refund was DENIED! Why? How? when it is their fault! They just took my money for services that wasn't even rendered to me! Tickets at work is a joke! Forget booking through them, it is best to go directly to the source. It may cost more, but at least you dont have to go through the hassle of all of this. I'm a single mother of 2 and Tickets at work just basically took my money, with no remorse! Thank you!
I apologize the hotel did not want to refund and you were not advised of this until after the check in date. I am happy that I was able to resolve some of matters on this concern. Have a great week and all the best. Thank You.
Reviewed March 24, 2022
I worked for the state and I got discounts through TicketsatWork. I used them for Six Flags. I tried doing the purchase online but for some reason, it wouldn't let me pay with the card. I had to call and make the purchase and the gentleman that helped me out was very helpful. We will keep ordering from there. TicketsatWork is a very good service and they responded to me really quickly. Everything went well.
Original Review: March 19, 2022
Bought tickets to a show and upon final checkout was not made aware that all sales are in US currency. My total went from $530 shown on the confirmation page to $780 when I received my credit card statement. This is an absolute disgrace as I was told my refund was denied. I believe transparency is needed when checking out. Will not use this company again or suggest to anyone about it.
We apologize about the pricing situation as our prices are listed as US funds. There is a manager that has been trying to call you and has left a few messages to reach back out to him. Thank You.
Reviewed March 17, 2022
Bought a couple park hopper tickets and needed the tickets right away instead of the 24-48 hour wait time. I called to have the process possibly expedited and was told to wait a couple hours and the tickets would be emailed to me. Nothing. Called back and then was told to wait another hour. Again, nothing. Called back & was given a different answer again, that it would take 6-7 hours from time of purchased....nothing. I have a friend who works at Disneyland who said these tickets should be available immediately. If it wasn't possible to get this done quickly they should have just said that. Now I might have to purchase tickets again and be out over $400. I don't recommend this service.
We deeply apologize you did not get the tickets on time. The tickets actually come directly from the partner and we show the vouchers got to you on the same day. There is a manager trying to reach out to you as well and has left you various messages to call him back. Thank You.
Original Review: March 17, 2022
Bought Billie Eilish Concert tickets over 2.5 years ago. Details below. The concert was cancelled due to COVID. I spend $428 and TicketsatWork said they would issue a refund. After hours on the phone with a customer service rep and an agent from my bank to prove refund was never issued, they said they would issue a check. Well, it’s been 2 years and I still don’t have my money back. This company and their customer service is not only unacceptable, they are unethical. With all the financial hardships as a result of COVID, $428 goes a long way, but TicketsatWork does not care. No accountability. Don’t give them your business. Order #**, tickets for Billie Eilish - United Center: Section 319 Row 11 - March 24, 2020 07:30pm.
I'm happy that a resolution was quickly made and that the check has been found. If you need anything else please let me know. Have a great week.
Original Review: March 13, 2022
This business is a sham, and do not deserve to even be called a corporate “perk”, purchased a room for 3 nights from 3/11 to 3/14 at the Embassy Suites in Orlando back in February for which I paid $482.89. I decided to use my cool ”corporate rate” through my company to get the best deal. I put in the order and I received a confirmation email with a reservation number under my name right away. The email stated that I should “print out the email and take it with me” as this would be the information the front desk needed to check us in. I perceived this email and the information given, that my reservation was in place and would be ready for our arrival. I went to confirm all of our reservations on the day of our trip March 11th because that is normally what I do when traveling. To my surprise the hotel could not find a reservation under either my name, my husband’s name, or the reservation number you sent to us.
On top of this our flight was set to leave at 5:46 pm that day. We risked losing air fare, amusement park tickets and a rental car if we had decided not to travel. At 11 am we proceeded to call your “company” to resolve this issue. We spoke with Loreto ** (if that’s his real name) who informed us that he would “look into it”. We explained that we were going to be traveling that day and needed assurance that our reservation would be be in place once we arrived. He assured us that the reservation was “confirmed” but that more than likely they just did not have our name in the system yet. He put us on hold for several minutes then informed us he would need to make a “ticket” and would send us an email with this info because they were contacting the hotel directly. We asked, "How long would this take?" He informed us 1-3 hours. Again, this call was at 11am and again our flight was slated to leave at 5:46 pm.
I replied to the email at 12:55 pm to check the status and got no reply. We kept checking email and by 2 pm still had not heard back from anyone. We called again and spoke with another rep (did not get his fake name) who informed us again that they were still waiting on the hotel to respond but we should be fine. We got to the airport by 3:30 to make our flight and called again as no one had contacted us with a status update. It was then we were told by another rep (did not get her fake name either) that these matters usually take 24 hours to resolve to which we we replied to her that we were first told it would only take 1-3 hours. Again we were we were informed by her that someone would be contacting us once again, with a status update. Oh and did I mention that this was supposedly tagged as “urgent”. We boarded our flight (which was delayed). Got to Orlando by 9 pm and saw that no one had called or contacted us.
We called again and spoke to Ever Z (if that was his real name) who informed us that there was no reservation at the Embassy Suites for us because at the time of my booking in February they did not have any rooms available. No one informed me of this and I never received any communication of this only a confirmation email with a reservation number. Obviously they had a terrible communication breakdown that was NOT our fault. We spoke with this Ever Z for almost two hours while sitting in the airport with no place to go. He claimed that he would try to find us another hotel but to avail. We were basically ‘** out of luck’. We sat in the airport for up to 3 hours speaking with your rep practically begging him to help us. He claimed he could do nothing and was “very sorry.”
We asked for refund and was informed that a refund would possibly take weeks to complete. In the end we had to, on our own, with no help from the rep , find a place to stay with funds we did not have. Here is the real kicker —- on top of all this they still charged us a cancellation fee? How?! And for what?! WE NEVER HAD A RESERVATION!!! This whole ordeal has been traumatic especially for my son who had been looking so forward to a wonderful trip to Disney. Instead your actions or non-actions have made it disappointing and stressful. Bottom line, they took my money and did NOT provide the service that I paid them for and then punished me for THEIR mistake. We are still fighting to get our money back. It’s really sad how these companies try get off so easy with treating a customer- a corporate client customer- as if they don’t matter while taking their money. That my friend is a true definition of a “scammer”.
We are glad that a quick resolution was made. If you need anything else please let us know. Thank You.
Reviewed March 9, 2022
I bought a ticket for disney, and since last time I've been to Disney was before pandemic, I was not aware of their policy changes and reservation requirements. So, I went to Tickets at Work website to use it (as I did before), I bought the tickets, then I received an email that tickets are not refundable, then while reading more on the ticket next day, I read in the description about reservations.
I looked at Disney website and couldn't find an availability for the days I can (don't live in CA). I called TicketsAtWork and explained what happened, they told me they will open a ticket and sent me an email about it. 5 days later with no update (they promised to update me in 72hrs), I called again and found out my case is closed and they won't reimburse me for the tickets. Now, I got stuck with 5 tickets for Disney that I don't know when I can use. Horrible experience, website didn't have this info, and then I found that Disney tickets prices was the same as what I paid for. My advice is to check at Disney or other attractions website first and deal with them directly instead of TicketsAtWork, even if you want to cancel or postpone, they will find a way to do it.
We apologize and as a 3rd party the tickets come directly from the partner. Please provide us an order number and we will gladly look into this matter for you. Thanks.
Updated review: March 5, 2022
Rich helped.
Original Review: March 5, 2022
I purchased the New York Explorer 3-choice adult GoCity Pass on Feb 15, 2022. Due to the plan changes, we couldn't stay for too long and decide to buy the museum ticket at the window and not use the GoCity pass at all... Now the interesting thing comes, based on the GoCity Pass term and policy (and CityPass' policy is even more relaxed), people purchase the ticket has 90-day fully-refund policy during this pandemic time. However, after my trip ended, and I called TicketsAtWork to request the refund, they told me they don't accept cancellation.
Wait, what? Where does this come from? The GoCity Passes are not used at all and GoCity don't have no-refund policy. Even more, none of the TicketsAtWork sale's page describe such policy when I tried to buy the ticket (TicketsAtWork, don't try to modify your webpage now; I already screenshot everything). I called them and the rep told me he will send a note to the supervisor, but nothing happens.
I sent an email to their customer service email box today just to have a record of it. Let's see what happen. At the meantime, I will share what I have experienced to all my current and previous colleagues so that they are aware of such a bad practice. I hope my ex-employer can cut tied with them; such a terrible business and I hope other benefit provider can soon replace this one.
Reviewed March 3, 2022
I have been waiting 7 days for someone to tell me my money can be refunded. Still no answer. My last conversation was with Gene (Supervisor in the Philippines). He provided the same response as the customer service reps, that my concern was being escalated. Still no response. Please do not use this service. They are terrible. I am angry and frustrated.
Original Review: Feb. 27, 2022
I had booked a flight that I had to cancel due to a death in the family. I called to advise I would not be able to make the flight. Representative told me to call back when I had my new date. When I called they said I was a no show and could not use a credit. I advised of my conversation with the representative. Was told they would investigate and get back with me within 2 days. Never heard anything so I followed up with them. Was told they would not give me my credit. I have to contact the airline to get my credits. Called the airline. Every representative I spoke with told me I needed to speak with someone different. Was given a phone number for complaints to call. There was a 2 hour and 45 minute wait to speak with someone. Needless to say I am still waiting on a resolution.
It was great speaking to you and I am glad that we were able to resolve this matter at least on our end. If you need anything else please let us know. Enjoy that hotel stay and my condolences go out to you and your family. Thanks.
Reviewed Feb. 22, 2022
I had bought NY Rangers Tickets on Feb-13 for a game on Feb-15. On the day of the purchase, I received a confirmation notice that the transaction was successful with a note saying "Ticket delivery methods vary and can be delivered up to the day of the event". Because of this note, I assumed it was normal to not receive the tickets right away. It eventually got to the day of the game and still nothing - I called support who informed me they are working with their third party to have them send the tickets. Once in got within minutes of the game I tried calling to receive a refund so I could purchase new tickets and was blatantly told no without reasoning or assurances of my tickets arriving. I ended up purchasing new tickets from a different site and tried to enjoy the game. The next morning I see an email that I received the tickets AFTER the game started and am now being declined any form of a refund since the tickets technically were delivered.
Updated review: Feb. 22, 2022
Richard called me shortly after the review and helped me resolve this situation and was super super helpful!!
Original Review: Feb. 21, 2022
I purchased tickets to an escape room. I never received my tickets. I reached out multiple times and was told I could not get a refund because that was the policy. I NEVER GOT MY TICKETS!! So now I'm out $109 because this company stole my money and never gave me the product I paid for. Save yourself time and money and go somewhere else. They will take your money and you won’t get what you paid for. Their customer service is awful.
We apologize that you did not get the tickets on time. Please call the manager back who has been trying to reach out about this matter. Thank You.
Reviewed Feb. 20, 2022
Updated on 02/25/2022: The UPDATE: Response from TICKETS AT WORK: "We regret to inform that we are not able to issue any refund for this reservation per policy. We know this may not be the preferred outcome, however it is out of our control, and we are obligated to abide by the hotel-imposed penalties. Your requests are very important to us. For this reason, we have exhausted every avenue in advocacy of your refund request. In this case, we regret to inform you that we were advised that your request for a refund has been denied. As this purchase was made as a final sale product, we are unable to cancel, modify or exchange the tickets in any way. I apologize for any inconvenience this may cause. Thank you for choosing TicketsatWork and have a great day!"
Tickets at work is unwilling to reveal the mysterious vendors they work with. The vendors buy the tickets from Disneyland (Disneyland states unused tickets do not expire). My next step is to identify the vendors. Anyone with knowledge of this please let me know. Thanks. In the end I would strongly encourage to buy directly from Disneyland. DO NOT BUY through TICKETS AT WORK.
Original Review: On December 16, 2019 I purchased 3 tickets for a 3 day visit to Disneyland at a cost of $1,001.96. My family planned to visit Disneyland the last week of May 2020. As we all know the park closed late spring due to the COVID pandemic and my family had to cancel our plans, but no worry the tickets did not expire until January 12, 2021. Then came 2021. Once again we could not visit. Disney in all their wisdom, extended the expiration date until Dec 12, 2021, like this mattered much. Disneyland did not even open to OUT of STATE guests until late July 2021.
As a family that lives in Colorado with a daughter in school, it's not like you can drop everything and suddenly visit Disneyland. I like most have to plan a vacation in advance, to get the time off from work. We could not visit in 2021 as my daughter was back in school. I called Disneyland in December 2021 and they told me that unused tickets never truly expired and that they could be used towards the purchase of NEW tickets. So now in February 2022, I am planning visiting finally in summer 2022, I called Disneyland but suddenly they realize... oh you did not buy the tickets from us directly? No.
I say no one asked that in December. Well sir you need to talk to Tickets at Work. I called on Feb 7th. It was frustrating discussion. I was told by the customer care representative that I'm sorry sir the tickets expired. I tell him well yes they did, but obviously I could not be use as the DISNEYLAND WAS CLOSED!! Well sir I will escalate your case to our partners? Tickets at Work is nothing but a scam. They take your money but do not deliver the product, if let's say a PANDEMIC HAPPENS and THE WHOLE COUNTRY CLOSES down.
This company and their PARTNERS (WHO ARE THEY?) act as if they are being taken advantage when ask to have new tickets issued. They think it's ok to STEAL $1000 from hardworking families. Why is that I am able to get my money refunded for the hotel reservations but not this? Do the right thing TICKETS AT WORK and REFUND or ISSUE NEW TICKETS. OBVIOUSLY the pandemic was unprecedented, and unexpected and thus YOUR TERMS or POLICY don't apply as TICKETS WERE UNUSEABLE. People have suffered enough, but companies like TICKETS AT WORK think it's ok to take advantage of people when they are already down. I will spread the work on every social media platform I can.
We apologize and will look into this matter to see if the partner will be able to do anything for us. We will definitely let you know what we find out. Thanks.
Updated review: Feb. 21, 2022
Richard was very helpful.
Original Review: Feb. 20, 2022
This company promised savings over gate prices at Disney. I thought they had the capability of doing that since they have all these workplaces signing up floor give their employees benefits. It all looked good initially. The taxes they showed per ticket seemed to match up with the tax rate in my head. Then we processed the order but found they had added over 50 dollars in fees. I checked Disney to verify and Disney verified that company had no discounts over their rates and the tax rate should have been 6.5 percent. They charged over 12 percent in taxes and fees.
When I called the company thinking it was just a mistake, they said they charged extra fees that were required by the state of Florida. They would not specify what the fee was actually for. I requested something itemized to show what the fees were for and they denied. They go on to say that they buy their tickets directly from Disney and that they verified tickets would have been a lot higher. No, I've been to the gate, it was the same price posted. This company also states they charge extra fees when they are buying from a reseller.... so if they bought from a reseller and charged me fees they were charged, then how did they buy direct from Disney? It was one thing when I suspected it was just mistake. Now I have found they are actively deceiving customers.
It was great speaking to you. If you need anything else please let me know. We will look into this taxes and fees matter for you as rates are contracted with the partner. Thank You.
Updated review: Feb. 17, 2022
Received a call from Richard S who was very apologetic for the issue that occurred and fixed my concern.
Original Review: Feb. 16, 2022
Just booked 1 night's accommodation in Las Vegas and contacted Tickets at Work to verify if anything else would need to be paid on arrival and got this response: ‘I understand that you would like to confirm if you need to pay anything in the hotel. Please be advised that your reservation was paid in our end but I would strongly recommend for you to call the hotel property directly if there are any incidentals that you need to covered.’ So I called the hotel directly to confirm with them what the actual price was and I was advised that I should cancel my reservation as Tickets at Work are NOT an authorized agency to book their hotel rooms!
Based on their advice, I have emailed Tickets at Work requesting the reservation be cancelled immediately. Alternatively the hotel mentioned I could dispute the charge with my bank if they do not refund my money or file a police report as I am a victim of a scam. Furthermore, I just went back to their site and since I first placed the order - they have changed their conditions (I have screenshots). So disappointed for falling for this scam!
TicketsatWork sells thousands of rooms daily and I apologize that you were advised that information from someone at the hotel. We will have someone look at your order to see and reach back out to you. Thanks
Updated review: Feb. 16, 2022
After posting this I received a call within a few minutes and the issue has been resolved within 2 days!
Original Review: Feb. 14, 2022
I purchased tickets through TICKETSATWORK for a concert 2 years ago today! Happy Valentine's day ya'll! The concert was scheduled for May 9, 2020 and was cancelled due to Covid. I have been trying to get my refund of over $420 back ever since. Every time I contact TICKETSATWORK, I receive the same email I have received from day one. This is beyond ridiculous and I'm at a loss. Perhaps legal action is my only recourse at this point. Just think of the amount of interest they have made off all the money they kept on this and I assume many other concerts that were canceled due to Covid. DISGRACEFUL!!! This company has no regards for the REAL people they do wrong. I will never do business with TICKETSATWORK ever again.
I apologize on the wait of the check as it looks it sent to the former address. We are looking into this matter to see what can be done to get corrected. Thank You.
Original Review: Feb. 10, 2022
I purchased 3 SeaWorld/dining tickets Dec 2019 to use June 2020. Because of covid our plans were canceled. Stayed away because we are caregivers of elder parents. Called to ask for extension of the tickets that expired 12/31/21. Was told SeaWorld denied the extension but SeaWorld said it was up to TicketsatWork. After multiple requests the answer was always no refund can be issued. I continued to argue. I ask for extension not refund of the over $400 charges. I was told there was not a supervisor to speak to and continue to receive the same generic email denial. I always thought this was a great company but not in this case. If anyone knows how to reach a supervisor please advise.
We have a manage looking at your concern and he has tried to call you. Please call him back when you get an opportunity. Thank You.
Original Review: Feb. 8, 2022
I bought a plane ticket and wanted to change it to a cheaper flight, I called and they said I would have to pay an extra 35$ for a change fee when it says *no change fees* and the ticket was 30$ cheaper than the one I bought. I called back and requested to do the same thing but for an even cheaper time that I could see was available on Tickets at Work. They then said it was an extra 189$ on top of the 140 I already paid the first time. It was for airline taxes this time... how did it jump from 35 dollars extra to 189 when the ticket on the website was going for 107$. If my math skills are correct, I should be getting a refund for $33 if I change my 140$ ticket to a 107$ one. NOT to mention the tickets on Southwest are 9$ cheaper! I went on Tickets at Work for a discount not to be ripped off.
Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (800) 331-6483 when you can so we can address this situation directly. Thank you and have a great day.
Original Review: Feb. 7, 2022
PLease, don't buy any in this company, they are even more expensive, if you buy the tickets in the park. Go and buy the tickets in the Disney website, also, don't rent a car too, they sell you a damage protection that you don't need, and when you go to pick up the car, you must too buy a liability insurance, required, and they don't give you a refund of the damage protection, also don't make reservation for hotel, if you reserve with them, the hotel is not going to give you, housekeeping services. Definitely is the WORST company for your vacation, you go with the hope to get discounts, and you'll end paying more for everything.
We apologize about the pricing issue as everything is contracted with the actual partner. I am glad a prompt resolution was made and we hope to hear from you soon. Thank You.
Original Review: Feb. 7, 2022
If the event or service you purchase for is canceled for any reason you will completely lose your money. If you purchase directly you will get a refund but if through Ticketsatwork they keep your money.
We apologize that a refund was denied. However, I am glad a resolution was made. If you have any more issues please call or email me. Thanks.
Original Review: Feb. 4, 2022
Do NOT rely on this company for Disney tickets. Initial communications and confirmation were quick, and include a note that you will receive tickets electronically "WITHIN THE HOUR" . 72 hours later, we were told they were sent, but we never received them. They asked for ANOTHER 72 hours. Called back. Next operator found that the message was "rejected due to the format they were sent in and would have to be sent in pdf". Ok... guess what, they said it would be ANOTHER 72 hours. Well guess what? We leave for the park in 48 at this point - all total we ordered tickets 2 weeks prior and still don't have them. Operators "cannot connect you to our supervisors because they don't have phones". Seriously? This simple online purchase has cost me about 4 hours on the phone in the last 3 days. In fact I'm on hold as I type. Stay away for your own sanity.
I am personally glad the issue has been resolved. If you need anything else please let me know Kerry. Have a great time at Walt Disney World and enjoy the nice weather here in Orlando Florida. Thanks
Original Review: Feb. 3, 2022
I purchased NBA tickets in Oct 2021 to give my 10 yo for Christmas. The game wasn’t until Jan 30th, 2022. I accepted the tickets to be transferred. TicketsatWork was unable to give us tix. I had to purchase new tickets after sitting on the phone with TaW for 64 mins. I have yet to get my refund for the original tickets and additional expense of new tickets. I'm still waiting.
We apologize about this basketball matter. I am happy a prompt resolution was made. If you need anything else please let me know. Thank You.
Reviewed Feb. 2, 2022
Rented a car for a work trip. Paid in advance of course as required. Got to counter, no car available. I was picking up from the airport so I walked to another counter and rented a car and took my trip. I assumed the billing would be easy to straighten out. When I emailed to tell the company what happened they "spoke with the provider" and gave me a copy of an invoice for a car I had never seen before, that they said I rented. I showed them the actual REAL invoice for the SUV I rented (I never rent sedans) for the same dates and asked how I could drive 2 cars at the same time?
The only information the vendor had was the information I had to complete in advance for Tickets at Work. No signatures, nothing that they could provide as proof that I rented a car from them. But Tickets already had my money. For 7 months Tickets would send me an email stating that they had not heard back from their "partner." And twice they asked me to please submit my contract for the car. Didn't exist because I did not rent the car. I would go through the entire story again. Today they email me and tell me they are closing the case because the vendor only charged me once for the rental. Not twice.
Again - that was not the issue. I did not rent a car from them at all. This was not a case of being double charged. It is a case of being scammed. I paid in advance through Tickets for a car that the "partner" failed to provide. Also in the body of the email was a notice that my response to that email would not be seen as they were closing the case. These guys are scam artists. As I look at other reviews I see where somehow they have gone in and gave 5 stars to a review but the actual review verbiage depicts a horror story like mine. Steer clear of these guys.
We found the guest's order and we have a manager looking deeply into this matter. We will investigate this matter with the supplier and see what we can find out with the actual rental car company. The guest will be advised on what we find out. Thank You.
Reviewed Jan. 18, 2022
I purchased tickets for NFL playoffs game on TicketsatWork site. I've used their site several times mainly for traveling and has had no problems. Their pricing is usually fair or cheaper than others. When I purchased tickets it showed a Saturday date. In the days to come the game date was changed to Sunday which was a very big inconvenience. I called because I had not received anything from them about my tickets or the date change. Rep unaware of date changed and stated final sale but I can give to someone else. Well next time I called still hadn't received information on my tickets, which I needed in order to sell tickets. I was told after on the phone for over an hour watch for email from transfer Ticketmaster. Never received an email and never showed on my ticketmaster profile. I called again. Was told that issue getting fixed and would receive in my ticketmaster profile. This went on all the way up to 3 hours of game day.
My last call after going back and forward about my tickets no-one has even recognized that the game was changed! Yet everyone good at saying FINAL SALE. I was told 1 hour before game, "Oh. The tickets didn't go to ticketmaster. They went to your account with Seat Geek." I don't have an account with seatgeek and why haven't I still received anything to my email on how to get my tickets. Now I missed my opportunity to sell my tickets and wait so I still hadn't received anything from ticketsatwork or seatgeek on how to retrieve my tickets.
My husband was driving to TX because the tickets were purchased. Get to the Box office and guess what? No tickets in my name and was told that the seats I purchased were already scanned and someone is seating in those seats! There is only 2 ways to reach the company. By email or phone. I am exhausted but I did not spent a lot of money to give away. Instead of the company admitting there was a communication breakdown, or the company has some fault in this they are punishing me for using their service.
We apologize what happened about this football game matter. We will investigate this matter and see what occurred. We will definitely let you know what we find out. Thank You.
Original Review: Jan. 17, 2022
This company promotes itself as a benefit for nurses and indicates on the purchase page that we are getting a 15% discount on Disney land tickets which was false. They were the same as the Disney website price. Then they charged $120 in fees (taxes were not withheld) so in the end any purchase made thru this company has a good chance of paying more in fees than offered discounts if any. I would never recommend this company.
At first I thought the $120 was in taxes which should not have been charged so I called. Customer service keeps repeating the same pre-prepared answers over and over and you will get a generic letter from the declining any refund. After a second call and working my way thru the run around attempts I was finally able to get a break out of the taxes and fees charge. It took a very long time and after voicing my displeasure in the experience of having to pay a premium for discounted tickets the phone representative tries to up sell me with a hotel purchase. Unbelievable.
We apologize about the taxes and fees matter but happy that this issue was resolved immediately. Thank You.
Original Review: Jan. 13, 2022
Bought our family Disneyland tickets in March 2020 - right before the covid shut down. Our children just got vaccinated (under 10) and when we called to inquire - these tickets apparently “expired” on 12/31/2021. Means you Disneyland honors any expired ticket value so long it is wholly unused (which our tickets are). I called Disneyland and gasp! SOMEONE VOIDED OUR TICKETS! All we want are our expired tickets. But nope! They can’t accommodate! If Disneyland itself doesn’t care - as a ticket reseller - why would you go void someone’s tickets after you’ve sold it to them and took their money? It is just wrong.
I apologize the tickets were voided and we are looking into this matter. I am glad we were able to resolve this matter and hope you all have a great time at the park. Thanks.
Reviewed Jan. 12, 2022
On New Year's Eve(2021), I purchased a room for the night, spend with my Bf and to bring in the New Year. Reviewed the site and was impressed with the cost of the Hotels. Found a hotel downtown St. Louis, reviewed the room, the accommodations, was satisfied, so I purchased the room. Hotel never disclosed they charged a deposit. Once at check-in, I was told there was a deposit, which I wasn't prepared for. I asked why wasn't that in the brochure, as they advertising the room. He was so... Rude. I had no other choice but to cancel.
I contacted customer service and was told that the room was nonrefundable. I lost $137.00 on room I wasn't able to use. No one contacted me. So that was just a loss of money. Tried to go through my banking on a dispute to get my money refunded. I still waiting. I was very DISAPPOINTED in this site. I purchase online often and this was the only site I wouldn't recommend. Once I received my confirmation, is when it stated they don't refund. I'm still waiting to speak to someone in customer service. They could've supplied us with a different day to stay... Or just PLAIN CREDIT for the future, however.
TicketsatWork Company Information
- Social media:
- Company Name:
- TicketsatWork
- Formerly Named:
- Tickets at Work
- Address:
- 19495 Biscayne Blvd, Suite 300
- City:
- Miami
- State/Province:
- FL
- Postal Code:
- 33180
- Country:
- United States
- Website:
- www.ticketsatwork.com