
TicketNetwork Reviews
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About TicketNetwork
TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.
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- 4,948,184 reviews on ConsumerAffairs are verified.
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Reviewed April 5, 2016
It was my first experience with Flash tickets so I was concerned if it would work - especially not having a ticket. It also was not clear to me if I had to go to Will call or just walk up to any entrance. I called the box office to clarify. It was an inconvenience because I waited on hold 15 minutes but once I talked to someone he explained I could walk up to any entrance. When we went to the game, I handed them my license, they scanned it and handed me my tickets - Simple! It was also an inconvenience to have to transfer the ticket. But overall it worked fine.
Reviewed April 5, 2016
TicketNetwork's service fees are too expensive. But I'm happy with them.

Thank you Brandon for your positive feedback.
Reviewed April 4, 2016
Bruce Springsteen and the e street band. Great tickets and a really great show. They played for over 3 hours. Would do again in a heartbeat.

Thank you for the great review Mark! When our customers are happy, we are happy.
Reviewed April 4, 2016
I will refrain from any speculative comments. This is a ticket reseller, you can draw your own conclusions from my experience: Sale went through a third-party distributor. I paid over twice the original ticket cost, in addition to a service fee and delivery fee. Paid in US dollars even though I'm Canadian and the show was at a Canadian venue. I got multiple emails from two different sources confirming the purchase, including a request to get in touch with them by phone to complete the order -- this is after payment had been completed. They ended up calling me to tell me about ticket delivery.
I was charged $15.00 US for delivery. Delivery was meeting a rep in a side-hallway in an unaffiliated building near the venue shortly before the show. He had a different name from the contact I had been emailed about, and called me from a blocked number. He gave me and another ticket buyer I had never met a single credit card and instructions that we had to stick together to get into the venue. The other buyer was a nice guy thankfully, but a less honorable individual could have ran away with the card and I would have had no way to prove that I had purchased a ticket. I explicitly purchased a single GA ticket -- I noticed no mention that another customer would be involved at any point during the ordering process.
Reviewed April 4, 2016
The seller had an American address (the venue checked where the purchase came from) and had bought 10 tickets and sold them to a lot of people over your site. He scammed me and a lot of people. I would not use your site again because of that.
Reviewed April 4, 2016
I needed tickets for the Oklahoma Thunders and found TicketNetwork on the internet and chose to purchase from them randomly. I called TicketNetwork during my ticket purchase and their representative was good. I had the request to be pretty close and we wanted to be together and the rep was able to accommodate the request, and the tickets were emailed within the expected timeframe. So overall, it was a good experience.

Thank you Lydie for the great review. We are very happy that we could accommodate your needs for this game. We look forward to assisting you in the future as well.
Reviewed April 3, 2016
Great experience at Radio City Music Hall. The David Bowie Tribute was excellent. The venue is amazing as expected. Thank you.

Thank you Zachary for taking the time to leave us this great review.
Reviewed April 3, 2016
The show was great as anticipated. I like the smaller venue of the facility versus the larger one. It was acoustically very nice and you could hear the singers because the music wasn't too loud. Overall great experience.

Hello Vanessa, Thank you very much for taking the time to leave us positive feedback. We always aim for the very best in customer service.
Reviewed April 3, 2016
The play was fantastic. The process to purchase the tickets was seamless.

Thank you for the great review Fred. When our customers are happy, we are happy.
Reviewed April 3, 2016
Your fees are too high.
Reviewed April 3, 2016
It was so pleasure to watch the game in Bridgeport and had a good seating to view from the floor AAA. Please remind me to make reservation ticket in same floor next year if UConn appear into the NCAA Regional tournament. I can get more deaf people to find floor seating AAA.

Thank you Richard for the kind words. We look forward to assisting you for your ticketing needs in the future.
Reviewed April 3, 2016
We had a downloadable ticket for the Spring Training Yankees and Tigers. It actually scared us on the way down to the game because we didn't have anything, but we got lucky and they were able to download it. It was supposed to be delivered. And if they did deliver, it would have gone to my mom's house which is an hour away, because that's where my credit card statements go to. So if that happened, we would have been in trouble. Overall, it was a great experience. I'm glad it was able to download on a phone, which was perfect. We didn't have any problems with TicketNetwork and it was pretty easy to deal with.

Hello Paul, Thank you for taking the time to submit a positive review. We always aim to be the very best in customer service in the industry.
Reviewed April 3, 2016
It was a good game. I got my tickets and everything was fine.

Great feedback Kristy, We are happy to be a part of this wonderful experience.
Reviewed April 3, 2016
David Gilmour concert. My row seat was 18. It was good for me and the concert was awesome and exhilarating.

Hello Maryam, We are delighted to hear about what a great time you had at your event. Thank you for leaving the review.
Reviewed April 2, 2016
I bought tickets for a spring training baseball game from TicketNetwork since they have enough tickets. My best friend bought the tickets the night before, less than 12 hours before the event - it was Easter - and the ticket provider did not download the tickets. I was nervous that I wasn't going to get them before the game. So I contacted TicketNetwork and they were extremely helpful - they contacted the ticket seller on my behalf and was an intermediary to receive the tickets and get them sent to me. They really did over and above - I'm very pleased. I didn't expect to get that kind of service. They were efficient and provided good customer service. I'd recommend this company.

Thank you Lorna for the great feedback. We always aim to provide the very best customer service for each of our customers. We look forward to assisting you on your next ticketing purchase as well.
Reviewed April 2, 2016
You sold me a ticket for $230, when the people next to me, below and above me paid $100 for their tickets, which they purchased same time as I did - one year ago as soon as the concert was announced. I will never purchase anything from you again. You are unethical, fraudulent, racketeers.
Reviewed April 1, 2016
I purchased tickets to a Bruce Springsteen concert from TicketNetwork as it seemed like they had a little bit more availability to tickets and I think the advertised price on their website may have been an influence. But then when I got the tickets, they charged a handling fee which was not pre-advertised on the website. I guess that’s part of the deal like StubHub and other websites that I checked out since they did have the same thing. But it seemed to me that their handling fee was higher. I would say the ticket price come up to be comparable to what I would have paid elsewhere - Liquidator, StubHub, or other sites. I thought that was a little bit disingenuous of the website that it didn’t make clear that we’re gonna pay this fee per ticket. The advertised price of the ticket is not gonna be the total that my credit card is charged so that was not very satisfying to find out. But otherwise, everything was fine and the tickets were good.
Reviewed April 1, 2016
Was easy and tickets were right on time. The only thing that would of been nice to mail the tickets to the person I bought the gift for.

Thank you Anna for leaving us a great review. Glad that it was a great experience for you.
Reviewed April 1, 2016
When I got to Roger Dean Stadium, what I was sent did not have a bar code for entry. Went to will-call ticket window. The print-out did have section and row - just no seat numbers. This was the last spring training game at RDS, and the $100 + taxes and fees was a scam.

Hi Kenneth, We sincerely apologize about your experience with your ticket order. Looking into things further it looks like you did not download your tickets and perhaps brought your receipt to the event. You would have had to download and provide the tickets at the gate in order to be allowed entry into the event. Regardless, someone on our team will be contacting you soon.
Reviewed March 31, 2016
Thank you so much. We had a great time. ;)

We're glad you enjoyed the show Ana. Thank you for sharing your experience.
Reviewed March 31, 2016
Everything was wonderful. Unfortunately one boy was sick and was unable to go to American Airlines Arena. I bought 5 tickets and lost one of them. I am sorry but I lost $49.00 this evening. Please, may I have a refund? Thanks in advance.

Thank you for your feedback Seidel. We're so sorry to hear that you had a sick little one and he missed Disney on Ice. We'll be contacting you to see if we can help.
Reviewed March 31, 2016
User-friendly website. Cost was what I was told. Tickets were very easy to download.

Thanks for the great review Tonya! We're so happy!!
Reviewed March 31, 2016
I purchased tickets for the Miami Open last year and this year from TicketNetwork. They have better tickets than others. However, they don't tell you the finance charge until you got the checkout completely.
Reviewed March 30, 2016
Event was rained out and tickets were soaked. I am told I will not get a refund because the tickets cannot be returned. This is a joke when an event is rained out. There are exceptions to every policy. I will NEVER use your company again and tell ALL of my friends NOT to use your "services" which are overpriced and no service at all.

Hi Jeff, I'm so sorry to hear about the troubles you've experienced. We'll have a member of our team reach out to you to see if we can help.
Reviewed March 30, 2016
Johnny Reid. Best show I have ever seen. Had front row seats which were great! Best entertainer I have ever seen to interact with the audience. Tickets arrived in lots of time before show. Everything was great. Thanks.

WOW! Thanks so very much for your kind words! We certainly try our best to make ticket-buying as easy and hassle-free for our customers as possible. The fact that you’re so pleased with our service makes us very happy indeed.
Reviewed March 29, 2016
The Jumbotrons were not on. This is nice if you are on the lawn.
Reviewed March 29, 2016
I have to admit I was very skeptical at first and was worried my tickets wouldn't be accepted at the venue, but this was not the case. The whole transaction from receiving the digital tickets to the scanning process was very smooth, just the way it should be. Very good first impression!

FANTASTIC SCOTT!! We love to hear that! Thanks for taking the time to leave such an awesome review!
Reviewed March 29, 2016
Concert was Amazing!!! Nonpoint opened up with a great show, then Disturbed came out and rocked the house as only they know how. The venue had a great feel and would venture there again.

Glad that you had a fantastic time at the show Thomas! Thank you for taking time to leave a review.
Reviewed March 29, 2016
WOW! Really, really very nice. Excellent organization and good show. Very good the ticket service by e-mail. To reuse next time. If I go to see other shows at Madison Square Garden I will use your services again. See you next time in New York City. :-)

Thank you so very much for a Super review Luca!! We aim to provide the best service and are always so happy when we've hit the mark spot on!!
Reviewed March 29, 2016
I went online, typed in “Lakers tickets,” and TicketNetwork was the first one up. Their site was a little easier to use and the ticket price was a little cheaper which was perfect considering where the seat was. I called to buy the tickets and had a great conversation with their rep who helped me. It was an easy transaction and the tickets were delivered on time.

Thank you Phillip for the positive review. We always aim for the very best customer service in the industry.
Reviewed March 29, 2016
Luke Bryan concert Mohegan sun - Ease of ordering. Seat assignment on ticket order was a A to U. Had been hoping for A - G but when received was row T. Was disappointed but Mohegan Sun Arena most seats are excellent for viewing. But may not be so with other venues. Still that didn't stop me from harboring disappointment until I was able to ask concert goers.
Reviewed March 29, 2016
Went with six of our family. We had a great time. We drove to 28th St park and ride and took the light rail for the first time for some of us. We then walked a few blocks to the State Theater. We got there early so we went to "The Brewery", I think it was called, and it was in the same building as the show. We had a drink and had a very large Nacho. Perfect for the six of us and very good. We all loved the Riverdance.
Reviewed March 28, 2016
I ordered these tickets last fall, and unfortunately I had to have surgery on 2/4 to repair 4 ligaments on my knee. I have been on crutches and in a leg brace since then, and am unable to sit with my knee bent, still. I tried to go through both Ahmanson Theatre and your customer service folks, and nobody would help me. I did not ask for a refund, just the right to reschedule my tickets to a time when I am physically able to go. Once again, may I choose another time? My tickets are still in my possession, unused.

Hi Karen, We're sorry to hear about your recent surgery and the inability to see the show because of that. Perhaps we can help a little bit. Someone from our team will be contacting you shortly.
Reviewed March 28, 2016
Never told the seats were on the grass.

Hi Brice, We're so sorry to hear about the confusion. We will contact you within 2 business days to see if we can make it up to you! Please remember that we are open 7 days a week from 7 AM EST to 1 AM EST in case you have any questions or concerns before or after you place your order.
Reviewed March 28, 2016
We loved our experiences at Scottsdale Stadium. Fun times!
Reviewed March 28, 2016
Best concert ever. Would go back and see him perform anytime.
Reviewed March 28, 2016
Chicago - Very good both bands. Put on a great show and even coming back at the end doing more songs.
Reviewed March 28, 2016
Garth Brooks - Show was great, good venue, tickets way overpriced from you as the tickets were less than half the price locally.
Reviewed March 27, 2016
One of the best musicals of all time!! The Genie and Iago were truly a treat! Cannot wait to take more family members when this play comes to Philadelphia!
Reviewed March 27, 2016
The Johnny Reid Concert was one of the best that we have attended over the past number of years. He is an excellent entertainer who has the audience in his hands and sure gives them their money`s worth.
Reviewed March 27, 2016
It was my first time to purchase tickets from TicketNetwork. I bought tickets for a race and received them on time. However, I didn't receive my pit passes so I contacted their rep. I had a little trouble there but I ended up getting the passes when I went to the race.
Reviewed March 26, 2016
I was told by friend that the $90/seat was really high but I thought the seats as advertised were worth it. As advertised on your web were seats "in the shade" section 316 row 1. Actually they were seats in the aluminum bleachers, down the 1st base line, in full sun. No one pays $90/seat to sit in aluminum bleachers, down the line, in the sun for a spring training game. It was clearly a rip. Fortunately for us the Giants ticket office was able to fix our situation fairly easily. They were astounded that someone was representing them at such prices and with "poor information". BTW the Giants tickets in the shade in the stadium was $45.
Reviewed March 26, 2016
I reserved my tickets through TicketNetwork, which was around 18 or 20 tickets for Guatemala vs. United States. Some of the tickets were delivered, some were printed. I like that I can now print them. I like TicketNetwork. I want to order more tickets in the future. I will reserve some for Real Madrid vs. PSG sooner. It’s happening next July 27 in Columbus.

Hello Jesus and thank you for your excellent feedback. We look forward to assisting you with your next purchase for Real Madrid.
Reviewed March 26, 2016
I placed this order #** on March 11th for 3 tickets in section 108 row 6 for the NCAA Mens Basketball Tournament East Regional All Session for $1429.80. Moments after I placed this order, I received the confirmation email that I was GUARANTEED to receive these tickets with an expected ship date of Tuesday, March 15th. On March 12th, I received a telephone call from your TN representatives and I was told that order #** had an obstructed view which was NOT denoted when I placed my order. I declined the tickets citing the obstruction because I would NOT have purchased these tickets had the obstruction been disclosed PRIOR to the time of purchase.
I was told that the TN representatives would be calling me to discuss my options (upgrade, relocation, etc) after discussing the matter with the seller. I never received a follow-up call, but I did receive another email telling me simply that order #** could not be fulfilled as originally intended. Subsequently, I called TN to find out what happened with my order and I was told that the ticket seller did not have suitable replacements and my order was cancelled. I asked if TN could find me equivalent seats for the same price and I was offered a 10% discount on another order for the event.
I was a bit disturbed to learn that "comparable" seats in row 8, two rows behind my original order, were available and would ultimately cost more than my original order even with the 10% discount - I did not feel as the buyer I should not have to pay more than my original amount since I was not the one to blame for the absence of the obstruction disclosed on my original order.
I decided to try getting tickets for the event again through TN, this time 3 tickets in section 108, row 8 for the NCAA Mens Basketball Tournament East Regional All Session for $1460.55 (10% discount included). This order was #**. Before placing the order, I asked two times if there were any obstructions denoted and I was told each time over the phone that there were NOT any obstructions. Later that day, I received an email from William Penn Tickets whom facilitated my new order with a receipt. In a very small box on this emailed receipt it read possible obstructions. I was unable to speak to someone from William Penn until Monday, March 14th. In the meantime, I decided to buy suitable replacements through another vendor (VividSeats) to get tickets for the event.
The fumbling of the seat specifics through TicketNetwork twice - cost me time and money. The reason why I ordered the tickets from TN on March 11th was to avoid the post tournament selection frenzy Sunday night (3/13) and Monday (3/14). The delays and cancellations of these two orders left me buying another set during the peak of the market frenzy.
My experience with orders #** and ** wasted my time, money, and weakened my confidence in the TicketNetwork marketplace moving forward. I am writing this to express my disappointment and to request that TicketNetwork review the sequence of events and offer me compensation for this frustrating experience having purchased back-to-back orders which did NOT include the obstructed disclosure. While I was refunded 100%, the time I spent on these errors cost me time and money.
Reviewed March 26, 2016
We enjoyed the show. We had never heard of Celtic Nights until we saw the performance advertised in the Playbill for Riverdance a month ago. The performers were very nice to visit with after the show.
Reviewed March 25, 2016
We purchased 4 tickets for the Nuggets game (3/23/) at the Pepsi Center. A huge spring snowstorm hit that day and all highways in and out of Denver were closed. We live in Colorado Springs which is an hour south of Denver. Interstate 25 was closed, therefore, we could not attend the game. Our sons were disappointed, as we had planned a one night trip to Denver for the game for them over their spring break. The hotel understood the situation was out of our control and refunded us for that night, as they knew it was impossible for us to travel. I called TicketNetwork and no refund or exchange was possible. So now we are out $267.50!!!
Reviewed March 25, 2016
Recently, I got tickets as a gift for my mother-in-law through TicketNetwork. After doing a thorough research, I went with them because it was the most inexpensive as far as dollar amounts, and also because I’ve had them in the past. The internet is very user-friendly, quick, easy, and convenient. And also, I love the follow-up email to confirm that we did receive the tickets on time. Overall, my experience was pleasant and amazing. I’ve dealt with TicketNetwork for at least a good three or four previous events, and each of those, except the Pat Benatar, we’ve had very good seats. I’ve spent a good chunk of money and I’ve never had any issues. God willing, I won’t have any other issues down the road. I’m pretty sure I’ll continue to go with them in the future.
Reviewed March 24, 2016
I bought these tickets to take my wife for our one year anniversary. She has always wanted to see a play and in particular, the Phantom of the Opera. I took her to New York on the premise of seeing the One World Observatory and the Met Museum. She didn't know her day was ending with the play until I stood in the line! She thought I was being mean by standing in front of the theater and taking pictures. LOL. It wasn't until I told her we were standing there to go in that the realization hit her and she cried. I am the best husband ever! And I have to thank TicketNetwork for helping make that happen.
Reviewed March 23, 2016
Chicago Blackhawk Tickets. Everything went well. All expectations were met.
Reviewed March 23, 2016
What happened: Concert was postponed to an unknown date in the future just the day before the event was supposed to occur. What I wanted: a refund for the event, as the date I agreed to attend (by purchasing) was no longer an option. Ticketmaster refunded the amount back to TicketNetwork, however TicketNetwork did not send the refund back to me. The only reason it's not one star, is because at first they were responsive to my emails.

We appreciate your feedback and would like to make things right. Someone from our customer service team will be contacting you within 48 hours to see if we can help.
Reviewed March 23, 2016
Phoenix International Raceway NASCAR. We had a great seats with a great view, our tickets were sent to us right away. Everything was wonderful. Would definitely book through you again.
Reviewed March 22, 2016
Great time and easy way to order and print tickets. I felt that you provided a great service. I know we paid much more than all the people next to us but they must have bought them direct right away. We were very happy with the seats, directions, and ease of everything.
Reviewed March 22, 2016
I took my great niece to see the Harlem Globetrotters in Greenville, SC on March 19th, 2016. She loved it. I thought the souvenirs were very pricey!!! Overall, she had a great time... She wants to see the HARLEM GLOBETROTTERS again!
Reviewed March 21, 2016
I recently purchased New Order concert tickets from TicketNetwork. I came across them by chance as I was searching on the internet and they were more visible than other websites. I went immediately into the site and found it easy to navigate and to select the seat. However, with the concert that I attended before this last one, TicketNetwork wasn't able to deliver the ticket that I was supposed to receive via email. So I was a bit concerned. My secretary made a call the very same day to check why. I don't know what happened but after five or ten minutes the ticket was sent to me.
The only thing that I don't like about the service is that when I buy something online with the option to receive the tickets via email, I see the price at $200 for a ticket. Then when I buy and I go to the shopping cart, I see how much is the service charge. So what I see initially is only the price without the taxes and service charge. In the end, I spent $270. They charge too much for the service. Overall, TicketNetwork was fast, very easy to understand, with a very good map where we can select the seat but a bit too expensive.
Reviewed March 21, 2016
Left side by the catcher, 3rd baseline. Had a great time.
Reviewed March 21, 2016
I purchased these concert tickets for my girlfriend and I for her birthday and she had a blast! Justin Bieber is her favorite artist and the tickets I purchased from TicketNetwork made this experience even better. For a fair price, we sat in amazing seats perfect enough to see the performers and have a fun time.
Reviewed March 21, 2016
My daughter loves everything Disney and so do my wife and I. I know my daughter will remember this for years to come and some. We will be back to watch more Disney on ice. It was a great time and a great performance. Thank you.
Reviewed March 21, 2016
Worst website ever. This is my first review, but I feel so strongly about the poor management/services of this site that I had to let others know. I would NEVER use this site again. Consumers BEWARE. They have hidden fees (i.e., sales tax) that DO NOT show up when you pay but rather ON YOUR CREDIT CARD after the fact. And their tickets are non-refundable.
Reviewed March 21, 2016
Tony Bennett Concert in Louisville, Kentucky. Tony sang 26 songs straight. He is truly amazing to be performing at the age of 89 years. Enjoyed the show as I always do that The Palace. It is the most beautiful venue you can imagine.
Reviewed March 21, 2016
I was told by Victoria, ext. **, that my name not on my tickets would never matter and I would never be carded. However, our view was instructed in 2nd row, so to move us they had to ID me to reassign. I was questioned for over 20 minutes and lost time watching the event. I am severely disappointed and will never purchase tickets again through you.
Reviewed March 20, 2016
We wanted to see the Rangers play, not the AA backups!! We were not informed that it was not the Rangers we normally see when we go to Arlington Ballpark. We also were not told that we would have to park a over a mile from the game!! My wife stood in line from the 2nd inning until the 6th inning trying to get food for my family and when she finally got to the counter, they were out of everything except popcorn and peanuts. Everyone wants to have a hotdog at the game and it was very disappointing to tell my kids that we would not be having a ball park dog! My son was very disappointed when he found out that he would not be seeing his FAVORITE BASEBALL PLAYER "Prince Fielder" play!!!
I paid a lot of money for those tickets and didn't even finish the game. We left in the 7th inning because we did not enjoy watching a team we didn't know and had nothing to eat that we were looking forward to. We will never go back to the Alamo dome to see anything! We will drive to Arlington from now on to see our Rangers play! I think the tickets were way overpriced for the AA ball team we were watching!!! I got screwed over!
Reviewed March 20, 2016
Had a great time. Flash seats worked great.
Reviewed March 20, 2016
Tickets were no good! We were denied entry and had to purchase new tickets at the box office! 200% refund please.
Reviewed March 20, 2016
Had really nice evening and no problems with tickets we bought.
Reviewed March 20, 2016
Disney on Ice show was incredible but me buying the ticket by 133CND & the lady next to me with 28CND is totally unfair & not accepted! Especially the seat location was far & not good at all! not to the price I paid! Knowing that we both bought the tickets online at the same day of the show.
Reviewed March 19, 2016
I want my money Returned to me and my wife! Upon arrival we had gotten seated. Thereafter we needed some water for my wife & I (BEFORE) it had started. We returned to our seats and the lady put her hand up and said "Sorry you can't go in passed these doors..." 40 minutes later and the loss of 4 songs she finally opened the door. Mind You that the concert is less than 3 hours long and we had great seats. I demanded the Supervisor...and he was completely useless!! I am completely disgusted with this and the protocol here in this situation and demand further review upon refunding my credit card to my wife and I. HOW EMBARRASSING!!!
Reviewed March 19, 2016
Well when we arrived at NRG Stadium it was storming & raining extremely hard, but once we got inside of NRG S. the fun begun. We didn't care that we were soak & wet. We had a "GREAT TIME". It was so much fun. The whole Rodeo "Little Big Town" performance was FANTASTIC. My daughters & I enjoyed our girls' night out. It was for my oldest daughter Lacey's 35th birthday gift. She was smiling & laughing the whole night. The seats were great!!! I will recommend you to other people & I will use you again in the future. Thanks for our night to remember!!!
Reviewed March 19, 2016
A great place to get tickets for cheap than what you would normally pay. Worth the money to purchase for the games.
Reviewed March 19, 2016
The Piano Guys were awesome and very entertaining! My only complaint is that our view was partially obstructed by speakers at the venue... It would have been nice to know that ahead of time because I might have picked a different section to purchase tickets in. The concert itself was great!
Reviewed March 19, 2016
I have purchased tickets from Ticket Master several times. I am always more than pleased for the quick response and above timely receipt of tickets. And I appreciate the follow-up before and after the event. I will continue to use Ticket Master for future events.
Reviewed March 19, 2016
Very impressed with how quickly tickets came and the follow up afterwards.
Reviewed March 18, 2016
I bought tickets for the Supercross in Atlanta and The Predators tickets from TicketNetwork over the phone. It was easier and a little bit cheaper to get it from them than from other ticket providers. Then the tickets were emailed to me and I downloaded them. It was quick and not stressful at all.
Reviewed March 18, 2016
My seat was such that Elton had his back to me the whole time. I was sitting under the big screen so I could not turn and look up to see the close ups of the performance. The acoustics were not nearly as good as when I saw him a few years ago at another location. I went out where the vendors were and listened at an exit where I could watch a tv monitor of the performance. This location did not allow a live feel of light show etc.
Reviewed March 18, 2016
For the $637 per ticket these were horrible seats. People around us paid $200 LESS. The VIP package that came with the tickets is junk from China. For the total amount of 1,600 dollars I feel ripped off. Never using this company again.
Reviewed March 18, 2016
We loved our front row seats right by the dugout. Best in the house. Easy to print tickets. They gave us parking right close so my husband didn't have to walk far. Excellent experience except when we were sitting there, the couple beside us told us they paid 24.00 each for same seats. We paid 115 for 2. Big difference. He gave me the website, so next time I will book with them.
Reviewed March 17, 2016
Underoath - Kick ass reunion tour at one of my favorite venues!
Reviewed March 17, 2016
My family and I always use TicketNetwork because their prices are great and the service is outstanding. They are way better than Ticketmaster. I've been using them for three years. Every year, we buy from them tickets for Disney on Ice. The rep was friendly and helped me find the best tickets that's affordable and close enough to the stage for my daughter. I usually get the front row. It was worth it. I've recommended TicketNetwork to a lot of friends.
Reviewed March 16, 2016
I have paid a lot of money for seats and there was no seats at all. Tinashe was great but to pay all that money and to arrive at somewhat a bar wasn't fair at all.
Reviewed March 16, 2016
KID ROCK CONCERT - RODEO. Great tickets! Awesome concert. Enjoy the rodeo very much.
Reviewed March 16, 2016
Beauty & the Beast. Absolutely loved everything about the show.
Reviewed March 15, 2016
Disturbed and Non-Point are a sonic earthquake! Roseland Theater people are helpful and professional. Let people know the bar is cash only and who the opening bands are. Make sure ATMs are working.
Reviewed March 15, 2016
I bought tickets that have to go to waste because I couldn’t get a refund on them, but that was part of the deal. That aside, the tickets were delivered on time and I had a pleasant and successful experience with TicketNetwork.
Reviewed March 15, 2016
This was the second time in a row ordering from TicketNetwork that I nearly missed my event because of late delivery of the tickets. Last year was due to extreme circumstances with a snowstorm that delayed the tickets, but this year has no excuse. When my event starts Wednesday, and as can clearly be seen on the order information that the tickets are being sent to an address half way across the country, having them delivered on Tuesday is unacceptable. I shouldn't have to play phone tag to constantly change the address of delivery because the supplier decides to hold the tickets until the last possible day to finally send them out to the buyer.
I have never had this issue before in regards to poor handling of the tickets, except the 2 times I have dealt with TicketNetwork. Why is it not possible to have the tickets delivered electronically or be able to download like every other site offers? It's a very safe assumption that this will be the last time I use TicketNetwork. Not to mention I wasn't even told who the supplier was, just a website I can go to track my poorly handled order. The only reason I gave the experience 1 star is because it requires a rating and wouldn't allow me to give a lower score.
Reviewed March 15, 2016
It was the greatest show on earth. I really enjoyed it. Very entertaining. A lot going on at the same time. Couldn't keep up with it all. But really good show. I would go again.
Reviewed March 14, 2016
I ordered tickets for my parents to see Jerry Seinfeld in Stockton on March 11. My parents showed up only to find out the show had been rescheduled for March 9th. I received no email, no phone call, no notification whatsoever about the change. I was refused a refund. Their system says I got a notification. I use gmail and can easily type in any keyword to search all emails, even those that have been deleted. There is no notification. Now I'm out $332.50 and my parents missed the event. I will never use this service again.
Reviewed March 14, 2016
You should include your fees in the price. I did not like that you tacked it on right in the end. I do not think I will use you again because of that. I felt a little scammed.
Reviewed March 14, 2016
I was delighted with the service I received from the Las Vegas office. I had ordered tickets online about 4 hours before the event and, unfortunately, they were not sent to me as of the time I needed to leave my house to arrive in Las Vegas on time. I called and spoke with Antoinette, who informed me that the tickets I had ordered unfortunately sold right before I completed my purchase. She was able to secure replacement seats for the event, email them to me, and I was able to print them on the road. We were able to make it to the event on time and when we found our seats, we were delighted to see we had been moved to the front row. Awesome! Great customer service and a wonderful experience in fixing our issue. Thank you to everyone who helped make our trip to the MWC final a success!
Reviewed March 13, 2016
It was the first time that I attend. I had a fun in every second. In fact, I achieved what I hoped before I came from Saudi. Thank you.
Reviewed March 13, 2016
It would have been cheaper to buy a ticket from a scalper than you. $40 + 10.75 + email 10 something, $107 total. Scalper $70 same area.
Reviewed March 13, 2016
This was my son's first Globetrotter game. He had the most fun you can have at a game. He really enjoyed the game and was amazed by how nice the players were. It was a great great day!!!
Reviewed March 13, 2016
Seats were great and buying and receiving the tickets went very smooth.
Reviewed March 13, 2016
I was worried initially about the way the pickup process worked with the tickets but the gentleman I was meeting with messaged me several times and kept in contact to meet with me. There was no issues with the tickets. Glad to get to go.
Reviewed March 12, 2016
Audio hard to hear at times. Seeing them for third time - 80's 90's and now. Was not impressed with team. The other two shows years ago were funnier and players did not miss shots like this team especially the trick shots. Will probably never go again.
Reviewed March 12, 2016
Seats were awesome. Beautiful Stadium. Friendly employees.
Reviewed March 12, 2016
I would highly recommend TicketNetwork! I was able to get tickets to a concert I'd been waiting ten years to see. Thanks to them! I received my tickets promptly and had no issue printing them out. They scanned without issue. I also got them cheaper than what the venue was selling them for. When I was unsure of the process they responded to my email quickly and informed me of what was going on. If you have an event I'd go to TicketNetwork if I were you!
Reviewed March 12, 2016
TicketNetwork is good. This is the first event I have purchased and the rep I talked to was very nice.
Reviewed March 11, 2016
Brandy ** was very good, Jennifer ** was excellent. The other two ladies were OK but have lots of work to do as performers. I know they are young and just starting their careers, so they can learn a lot from Brandy and Jennifer as they tour. They shouldn't be afraid to ask for suggestions from their mentors. The first 2 have to turn down their background music so they can be understood better.
Reviewed March 11, 2016
Jay Leno - Awesome! Very funny with no vulgar language.
Reviewed March 11, 2016
Awesome transaction to obtain the tickets. My daughter had a great time. Thanks!!
Reviewed March 11, 2016
Had a great time! Great seats!
Reviewed March 10, 2016
A buddy of mine gets tickets from TicketNetwork all the time and I just used them. We were able to get half the price for the hockey game last year but not this year. I purchase mostly hockey games because I can print it all out and the fees weren't too bad. But, their fees for baseball games and their service charges are a little bit too high, so if I can't print it out, I won't buy it. Purchasing the tickets is very simple. I just go online to buy the ticket and I don't need to contact nobody, and these are the printout ones. It's an easy site to use and I like that I can see what the tickets are when I go online.
Reviewed March 10, 2016
Fantastic seats! E-tickets sent after I inquired about them. They should be available upon the order going through. Very satisfied otherwise.
Reviewed March 10, 2016
We had a good time. I just wish the seats weren't so small.
Reviewed March 9, 2016
My grandson and I sat in Section 3, BB, seats 1 and 2. Although not a bad seat per se, and especially having a fold up seat, for this particular event I don't feel the seats were worth the cost of $54 per seat. We could see the court and pretty much what was going on, but we were behind the basketball hoop, which I did think about when purchasing seats in this section but thought our view would still be pretty good. Worse was the fact that it was extremely difficult to hear what was being said. This took away from the whole experience.
Reviewed March 9, 2016
Great event. Enjoyed seeing many different pro players at one event & the kids choir plus activities were very entertaining & fun!
Reviewed March 9, 2016
TicketNetwork is a great online site to purchase tickets from and the most reasonable one. I got from them tickets for Mike Epps and a basketball game. I was able to turn in either the 225 coupon sample or the $50 rebate check for their promotion. The rep walked me through the whole sales when I had to print the tickets out. She did a fantastic job. Excellent customer service.
Reviewed March 9, 2016
It was a quick, and easy transaction, along with prompt responses indicating payment, and verification of the sale. Only thing I did not see that was in very small print after I made the purchase was that Price is in USD ($). Since the Canadian Dollar is at an all time low, I am waiting to see the damage of my purchase. I wish I knew it was in USD. I may not use this site again due to that fact. I took it for granted that it was a Canadian Venue that it would be purchased in Canadian Funds. Oh well live and learn. There may not be a next time. I will go through our Ticket Master...
Reviewed March 9, 2016
Purchased 4 concert AC/DC concert tickets for $730. The concert is postponed with no apparent date in sight. If the concert is not cancelled, Brian Johnson, the lead singer will be replaced because of health issues. Contacted TicketNetwork for refund, they messaged back to contact the seller Ticket Galaxy. Tried to contact Ticket Galaxy from TicketNetwork website, link was no good. Tried contacting Ticket Galaxy from their own website and had same issue. Reading the print on my invoice AFTER I purchased the tickets is states no refunds unless the concert is cancelled but then I must contact the seller (Ticket Galaxy) which has been unsuccessful so far.
Reviewed March 8, 2016
I really enjoyed yesterday's (3.7.17) Yankees Spring Training game against Houston. The ticket purchase was: fast, fair priced and very convenient for me. The price was: as published, email ticket delivery on time and like I mentioned very affordable.
Reviewed March 8, 2016
I got my tickets, and everything went well, however I had a couple problems. One was all the misc charges including a delivery charge for an ETicket. The other was that the site did not say that the seats were "obstructed view", and it wasn't until I got the tickets that I saw that. The seats were fine. I just wish that the site would have let me know that before hand. Thanks though.
Reviewed March 7, 2016
Initially, I didn't receive my emails in a timely fashion and I wasn’t able to open up the document. I had to go with one-by-one help from a representative and I did enter accordingly. I ordered through the phone and unfortunately, I ended up ordering one ticket when I wanted two. Because of my error I needed to get another ticket. I wanted to cancel one and get two. On their policies about cancellations, I asked them if an exception can be made under these circumstances. However, I got no cooperation whatsoever. I was instructed to call the initial broker in Minnesota which I did, but they weren’t able to help me because they needed overnight delivery.
They sent me back to TicketNetwork and after I had three or four phone calls, I ended up with a brilliant customer service representative. Her first name is Messiah, an extraordinary first name and she was brilliant. She was able to secure another ticket for me with no problem. She took an extra step in customer service and researched where the ticket was. And by a miracle, the second ticket I bought, which was about a week after, happened to be in the seat next to the original ticket. From a retired woman who has done customer service for nearly 45 years, I think she’s a remarkable young lady. She holds on to old values when it comes to customer service and I found her exceptional.
Reviewed March 7, 2016
I was happy with receiving the tickets quickly, but I bought the tickets based on clicking where they were on the seating chart. When I got to the venue the tickets were not in the section shown on the map and were worse seats in a worse sections. I could have bought these tickets cheaper elsewhere.
Reviewed March 7, 2016
The comedians were unhunny (made up word)... all of them. The sound system quality was poor, couldn't hear most punch lines. It was the worst comedy show I have ever been to. I was looking forward to seeing Martin Apr. 29, not going now since I wasted money on this.
Reviewed March 7, 2016
UConn Women's Basketball Game - We received the tickets quickly. Question here though... Could we have eliminated the cost of sending the tickets by picking them up at the box office? We are new to this. GREAT game! Awesome arena!
Reviewed March 7, 2016
Everything was as promised. We had a great time.
Reviewed March 7, 2016
My tickets wouldn't scan and then they tried to tell me that the tickets weren't in my name so there was nothing they could do! Very dissatisfied! I paid for 3 tickets and only one would work. I believe I deserve a refund on the tickets that never scanned!
Reviewed March 7, 2016
Had a great time. Ordering and printing was a breeze. The concert was awesome.
Reviewed March 6, 2016
Ticket shipping was expensive but the concert was good and rodeo was fun.
Reviewed March 6, 2016
I’m currently on hold with a pleasant young woman by the name of Danielle. She has informed me that I must send an email for this refund to be processed. First of all, this is the VERY FIRST time I have ever used TicketNetwork and unsure I will ever use you again. Here is a brief history of what I went through last night: Last night, my husband and I took my 6 year old to Monster Jam in Atlanta, Ga. All of our first times attending and was specifically bought for a fun-filled night with my 6 year old. We arrived 1:45 mins early to enjoy food and all the pre-show activities.
Before the show began, a gentleman approached us with his family of 5 who had purchased the exact same tickets that we had purchased. A event supervisor, by the name of Frank, approached us to see both party tickets. The other gentleman had actual printed tickets and we had paper. The supervisor offered to move to empty seats; however, 3 different times people showed up with purchased tickets and we were then approached by security and asked to follow them to try to resolve the issue.
I was taken to a lower level admin office where they informed me that the tickets I had purchased (plus two additional rows in my section) had been double booked. Needless to say, I was in tears before the evening was over. My 6 year old had to see us and worry about us discussing things with security and event Staff. Even were threatened to be escorted out by FBI!!! I do not believe ANYONE that works at TicketNetwork would have wanted to go through what we did last night, when all we wanted was a relaxing night.
I just hung up the phone with Danielle because she informed me I needed to jump through EVEN MORE HOOPS per her manager to track down event staff to type an email to you to verify the issue. I informed her I would be blasting Social Media and will continue to blast until my refund is issued. It stands to reason that you will lose more potential sales that you would just sending me a full-refund. I believe the work falls on TicketNetwork’s shoulders to go after the false seller... not me your customer. Hoping you do the correct thing and issue a refund! If so, I will remove all social media posts that will occur over the next month. Thanks!
Reviewed March 6, 2016
We had a great time. It was very enjoyable. Great experience.
Reviewed March 6, 2016
The show was great, the seats were great and everything went as plan. We had a very nice evening. We would order again from you.
Reviewed March 6, 2016
We had a great time at the game. The atmosphere was great and so was the weather! Too bad the Sox lost and didn't play any of their star players. Really wanted to see David Ortiz and Dustin Pedroia. Otherwise a great time.
Reviewed March 6, 2016
Excellent first experience from beginning to end!
Reviewed March 6, 2016
My family and I really enjoyed the show!
Reviewed March 6, 2016
Venue great, band great. There was $40 is additional charges on the face value of the ticket. $57 was the face value but I was charged 97! I will give a couple of days to do something nice for me. Then I will use Yelp, TripAdvisor, Angie's List etc... To advise future customers of these additional fees.
Reviewed March 6, 2016
Tickets failed - Usher said seats don't exist.
Reviewed March 6, 2016
Great environment. Enjoyed the game to the very last minute.
Reviewed March 6, 2016
I have a website related to sports that I have an affiliation with TicketNetwork and I use it for purchase for clients. In the past couple of months, I was having trouble logging in my account. When I called, nobody was able to solve it. But I think it was a technical problem and it's fixed now. I’m satisfied but there's room for maintaining the website. When I get to the ticket, I don't see the fees and the delivery expenses anymore. Unless I go to the last page that I have to put credit card information, then I'm able to check. I send the price to a lot of people and it’s taking me a lot of time to get to the last page and then get to know exactly how much it would cost.
Reviewed March 6, 2016
3 days before the concert while I am on my way to it in a very long journey and after numerous turns including half an hour wait in the phone, you notify me that my order is not valid. Luckily I found tickets for the concert in another website, otherwise I would sue your **. I will never use TicketNetwork again. You are not trustworthy. Not a minimal effort to help or compensate. Agonizing experience. Shame on you. TicketNetwork does not work!
Reviewed March 5, 2016
Fantastic show but the tickets were way too expensive. Those seated around us paid considerably less for their tickets.
Reviewed March 5, 2016
The seats were really great because we wanted shade and your person did a great job of getting seats in the shade and a great view of the game!!!
Reviewed March 5, 2016
I looked on the internet and the first thing that I found out was I get to buy the tickets over the TicketNetwork website for half the price. But when I bought tickets from TicketNetwork, I was a little bit concerned because I paid $180 for the ticket, although those tickets were worth only $58. In any case, the tickets were delivered in the expected timeframe which was fine.
Reviewed March 5, 2016
I originally ordered tickets through your site but was somehow rewired to Minnetonka which led to an increase of $100 increase in each ticket. Upon the original phone call I was on the Broward Center website and reiterated the seat and price to the operator. How it doubled in price was definitely unclear to me until I was allowed to print up the actual ticket only days before the show. The actual ticket price was $92, so this one increased the tickets to $504 from a $107 ticket to $207 each. This action is misleading and abominable. I'm extremely disappointed in their actions. I have ordered tickets many times and never received this kind of increase before. I will not order again this way and have been fooled by these actions.
Reviewed March 4, 2016
After purchasing the SMU/UConn basketball game tickets, I realized this was the boys game, not the girls game. I called the ticket office over 2 weeks before the game and was told a ticket refund was not possible. Is this the rule of your ticket agency? How unethical. You just lost a customer.
Reviewed March 4, 2016
ACDC Concert moved a day up and no notification from TicketNetwork. We had a 5 hour drive and didn't live in Kansas City so we didn't hear about it.
Reviewed March 4, 2016
The venue at the BB&T club is elevated front and center. It was a little too far and high to appreciate the action on stage. We have been to other shows and we enjoy the story line and the acrobatics of Cirque du Soleil. But this show was different from the other shows we are used to. The story line was difficult to follow and I have seen the movie. The Club at the BB&T is dark and lacks the intimacy that the VIP lounge has. We will not endorse or recommend this type of venue at the BB&T.
Reviewed March 4, 2016
It was amazing and I am very, very satisfy with all the experience, with you guys as my tickets provider and with the show I choosed!! I just found the food very expensive and not so diligent people on it but anyway I didn't buy anything! I went for the Cirque du Soleil!!! Not the food! :) So thank you very much!
Reviewed March 4, 2016
I was looking online for discounts on Disney, and I came upon TicketNetwork. Their pricing made me purchase from them. It was my first time to purchase through them, and I was able to take advantage of a five percent discount. I contacted the TicketNetwork representative one time because they sold my tickets to a different person, but they gave me new tickets right away. They were really on it. My tickets were delivered in the expected timeframe. TicketNetwork is very easy to deal with.
Reviewed March 3, 2016
This concert was awesome. The lineup was great and I loved Dee Jay Silver. I wish this location had more tv monitors. There were only 2 and kinda small for people in the back. It was difficult to see them.
Reviewed March 3, 2016
It was fairly easy for me to go through the TicketNetwork website and make my purchase. I've used it once before so it wasn't hard for me to get around and figure it out. During or after the purchase, the TicketNetwork reps had sent an email out. Lastly, My tickets were delivered in the expected timeframe.
Reviewed March 2, 2016
Tickets arrived on time. Experience was great. Love it.
Reviewed March 2, 2016
LION KING. The show was AWESOME. I've been waiting to see this show since the very first performance. I was finally able to get tickets for my daughter and I. She loved it, but I think I love it just a little bit MORE. :)
Reviewed March 2, 2016
I was happy overall with how this event went, however there were a few hiccups with it. When I was suppose to have the tickets mailed to my mailing address I had requested to have them sent to my friend who was attending the event with me, however that didn't happen. I was told the tickets could only be sent to the billing address, and by the time I got notification in Guam I was leaving the island the next day, so we had to pick up the tickets from the Minneapolis office of Ticket King. I just think if they can't send it to an alternate address it shouldn't be a selection available with the ticket. Also seeing as it is a big event I think there could have been a little bit better crowd control further away from the stadium. Parking, walking, etc.
Reviewed March 2, 2016
Tbh I couldn't see much from my seats but I thought it was more to the front so I didn't enjoy it as much as I could. So I recommend being a little more explicit with our seating arrangements.
Reviewed March 2, 2016
About a year ago, TicketNetwork had Rolling Stones concert tickets available and I liked the seats so I purchased from them. The tickets were delivered on time and there were no problems whatsoever. They experience with them was good.
Reviewed March 1, 2016
Easy purchase. Pleasant/helpful representative on phone. Like "print own ticket."
Reviewed March 1, 2016
Had tickets very close to the court for only 60 bucks. And I also had an autograph from John Wall. He had 37 pts and they won the game. It was all positive that night. I hope I will be able to get such cheap tickets again.
Reviewed March 1, 2016
Excellent!! 3rd year we have gone. Very well arranged. I would recommend this rodeo to anyone. It's the best.
Reviewed March 1, 2016
We had a great time at the game. The seats were great and just how they appeared to be on the website when booking. It was so easy to book and print the tickets and had no problem getting into the game. Everything was smooth and the game was a good one on top of everything!
Reviewed March 1, 2016
My wife and I purchased tickets from outside agency. We had dinner at Vu24 (great) and then went to show. The security lines were a slight wait but understandable. Get to the top and waited in a beer line for 20-30 min. Two people working behind counter for a sold out show. I understand Ct laws of 1-1 but for the volume of customers for a popular show it seemed ridiculous. A Saturday night, I understand, there are customers that should slow it down. My wife and I were certainly not one of them. I was frustrated by the entire situation and made the experience less enjoyable than it should have been. For the part we saw, Bill Burr was great! Great act to have.
TicketNetwork Company Information
- Company Name:
- TicketNetwork
- Year Founded:
- 2002
- Address:
- 75 Gerber Road East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketnetwork.com