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TicketNetwork Reviews

4,948,184reviews on ConsumerAffairs are verified
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About TicketNetwork

TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.

Visit www.ticketnetwork.com

TicketNetwork Reviews

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    How do I know I can trust these reviews about TicketNetwork?
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    Page 6 Reviews 530 - 680
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 15, 2016

    We have a 2 1/2 year old granddaughter that loves Mary Poppins. We decided to invite her, her mother, and her aunt in from out of town for our treat to dinner and a show. My wife originally ordered the tickets from your firm, and when I looked to see where our tickets were located, I discovered that the seats were not "wheelchair accessible" (my wife recently had her hip replaced). She felt really bad that she had made that mistake, so I called to get it fixed. Too bad... TICKETS ARE NOT REFUNDABLE! We were stuck with seats in the top row of the balcony, and there was no way wife would be able to use her seat. So... I then called the venue (Lexington Opera House) to learn that they were not even aware of your organization and did not know where you purchased these tickets. I did learn that the tickets you charged my wife, at $66.67 each, had a sale price of $39.00!

    I decided to buy 5 additional tickets from Lexington Opera House. One ticket for a wheelchair, one ticket for a companion seat (so I could sit with her), and three tickets for our guest (sitting in the row in front of us). The tickets we purchased from your firm, that could not be switched, or refunded, went unused! Yes... we enjoyed the show, but it was a very expensive evening. We will never use, or recommend, your firm EVER! You are a pack of thieves, with no regard for anyone making a mistake. I hope you enjoy your job.

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    Verified purchase

    Reviewed July 14, 2016

    Bob Dylan at the Mann - I was disappointed in the location of the seats. It would have been OK if they did not place 2 chairs at the balcony rails. These blocked the view of the stage since we were on the same level as those chairs. Obviously, the original design of the place did not provide for this area as a seating area as there are no permanent seats, but the Mann has decided to place folding chairs there like box seats at the opera. It doesn't work.

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    Verified purchase

    Reviewed July 14, 2016

    Thanks for making me pay more than half of what the tickets to the concert for a "convenience" charge. I will never make this mistake again, trust me I wouldn't recommend your service to anyone!

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    Verified purchase
    Price

    Reviewed July 14, 2016

    I have used TicketNetwork previously and so did some of my family members and friends. I like the pricing because there are no crazy fees and stuff that all the other people charge and I've also used a promotional code for 15% off. Recently, I did a Matt Nathanson and Phillip Phillips concert through them.

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    Verified purchase
    Staff

    Reviewed July 13, 2016

    One of your reps contacted me to let me know that the original ticket company I purchased my tickets thru was no longer in business and I could not download my tickets. He offered me two other tickets and they were better seats at a better price.

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    Verified purchase

    Reviewed July 13, 2016

    They were great seats. Would use your service again.

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    Verified purchase

    Reviewed July 13, 2016

    I purchased the Penn State football game ticket from TicketNetwork. They have a link at the Penn State official website. My ticket was delivered in the expected time frame.

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    Verified purchase

    Reviewed July 12, 2016

    Would definitely use TicketNetwork again. Was a great experience, from start to finish.

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    Verified purchase

    Reviewed July 12, 2016

    I like TicketNetwork. It's pretty streamlined. I only had a day before the Symphony concert so I purchased from them. It was a good experience.

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    Verified purchase

    Reviewed July 11, 2016

    I really liked the play - it was very intense also rather long. I was a little nervous however sitting all the way up in the balcony overlooking way down below - I have some fear of heights.

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    Verified purchase
    Customer Service

    Reviewed July 11, 2016

    Will never purchase any tickets from Universal Tickets again. Very stressful experience. Missed part of Little Big Town because of this fiasco and if I didn't have a smart phone would not have been able to get into the Pit like our tickets were supposed to be. When they were scanned they were lawn tickets. Luckily I was able to get them on the phone and tickets were re-sent. This was a messed up deal from the very beginning, communication was also very lacking. Very unsatisfied with the whole experience.

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    Verified purchase

    Reviewed July 11, 2016

    Had a great time at the game. Had no problem getting through with our tickets. Great seats!

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed July 10, 2016

    Back in April, I went on TicketNetwork and ordered tickets to Guns N’ Roses. They're $177 and I got my receipt. They told me they'd mail my tickets to me. Before I left the country for a month, I sent an email to TicketNetwork and advised them that I was leaving for a month and to tell me when they'd be shipping the tickets because I have someone who I want to be looking out for them.

    When I got back from my trip it was about a week before the concert. I got a call the Tuesday before the concert saying that I wouldn't get the first set of tickets so I ended up paying for another set of tickets. I got to go to the show, which was great, but I'm upset, because when I reached out to TicketNetwork for help, they basically said that it's a third party and they can't do anything.

    It's unfair of TicketNetwork to allow another organization to be a part of sales, and then not be responsible for how that organization treats them. I ordered from TicketNetwork and I'm unhappy with them. They said that I need to get in contact with my bank and to let them know if my bank has anything because they were launching an investigation. When I told them I was unhappy and I thought it was completely disrespectful that they wouldn't offer any other help to me, they told me it was the mess of somebody else.

    The first set still has not been refunded to me. I went to my bank yesterday and put in a formal dispute with my credit card company. I might have to wait 60 days to see what happens. It was a lot to scramble to find other tickets within the week of the concert and start the process of trying to get my money back for the first tickets that I never received. If TicketNetwork wants to use third parties, they have to do a better job of who they let sell their tickets, because this is unacceptable. Also, in the email sent to me saying that they'd mail the tickets to me, I paid for shipping on those tickets, and that can be considered mail fraud. It was a frustrating and unacceptable experience.

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    TicketNetwork
    Response from TicketNetwork

    Thank you for your review. Looking into things further, you most likely notified your ticket seller directly about your trip because we have no record of you contacting TicketNetwork.com. However, as soon as TicketNetwork realized there might be a problem with your order we did try to contact you several times and did not give up until we reached you. We were very happy and relieved to be able to finally reach you so that we could help you get tickets to the event and very happy that you were able to go and have a great time. We do apologize for the trouble and we will continue to assist you until you’ve been fully refunded. We stand by our promise.

    Verified purchase
    Customer Service

    Reviewed July 9, 2016

    Your customer service is poor. I bought 3 tickets--2 on one order and a single on one order. I hand picked the single in the same row as the two tickets and without my knowledge assigned me another ticket location away from my party, my sister's one who had flown in from California. Our time together is precious but you ruined it.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 9, 2016

    This show was absolutely awesome! Only downside was trying to get a drink. However the show made up for it big time!!!

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    Verified purchase
    Customer Service

    Reviewed July 8, 2016

    I got tickets for the soccer event through TicketNetwork. They were sent right to my email and I have to print them out myself. But the only problem I had was the extra $35 fee. I was looking for the best deal, but then I figured out that it wasn't because of that. The extra fee was a little steep than most places that I've been through. Other than that, my experience with them has been good.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed July 7, 2016

    Simple, easy and the best prices! Great customer service also. They responded quickly and politely to any questions I had.

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    Verified purchase

    Reviewed July 7, 2016

    Best concert I have seen in a while. Axl still has it! Paul Brown stadium was a great venue. Beers were $9.50! Bottled water $5! A little steep I believe.

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    Verified purchase
    Price

    Reviewed July 7, 2016

    Very upset with the price I paid over the original price. Feel I really got taken with how much this person jacked up the price. Concert was very good BUT don't appreciate them making money by buying lots of tickets and screwing the next person.

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    TicketNetwork
    Response from TicketNetwork

    Hello Kathy! Thank you for your review. I’m very sorry to hear that you are disappointed with the ticket price. The prices for tickets on our site are set by the individual sellers listing the tickets concerned. We nevertheless work with the seller to encourage the lower prices for buyers versus what you would find through other secondary ticket market resources. I do hope that our generous courtesy offer will help you obtain tickets in the future with us.

    Verified purchase

    Reviewed July 6, 2016

    For Dead and Company you didn't sell me any, you refused my ID so I bought from the venue.

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    TicketNetwork
    Response from TicketNetwork

    Hello Nathan. We are sorry for any confusion with your order. At time, for the protection of the card holder, additional information may be required for an order to be processed. While we do understand how this might be inconvenient for some, it is ultimately for the protection of a card holder. With that said, we would be willing to assist you in the future if you would like to order with us again. We would ask that you contact us with the next steps in this process. We look forward to future orders with you.

    Verified purchase

    Reviewed July 6, 2016

    Using TicketNetwork has so far been very easy and efficient.

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    Verified purchase

    Reviewed July 6, 2016

    We really enjoyed the game. Girlfriend had never been to a Sox game before, so she had fun.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 5, 2016

    I never received the tickets. I called and was told there would be a will call. I checked and there were no tickets under my name. I called and was told the supplier called the box office and to go pick them up... They were never there. I missed it!

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    TicketNetwork
    Response from TicketNetwork

    Hello Andrew. We are so very sorry to hear about the situation in regards to your order. Please note that we will be speaking with your seller to get to the bottom of what happened. Added to that, your seller has provided our site guarantee to you at this time. We do, again, apologize for what has happen and hope that you will use our service in the future.

    Verified purchase
    Price

    Reviewed July 5, 2016

    Brewer tickets. We were very upset with the pricing and the seats. Will never purchase from you again. Way overpriced for what we got. Awful.

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    Verified purchase

    Reviewed July 5, 2016

    July 4th - Diamondbacks Game - I have a question regarding this game... 2 of the reasons we went ahead and splurged for these tickets where the fireworks and a free T-Shirt promotion. From where are seats were, we could not see the fireworks and there was no FREE T-Shirt. We feel completely taken advantage of and we would like a partial refund. Please let me know what you are going to do.

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    Verified purchase

    Reviewed July 5, 2016

    Brand new & modest mouse. Bucket list show!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed July 5, 2016

    I like TicketNetwork. Every time I have to buy something, I buy from them. I went to an NBA game, a baseball game, and all kinds of events. They have very good prices compared to other ticket providers. I have e-tickets so it's quick and easy for me.

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    Verified purchase
    Customer Service

    Reviewed July 4, 2016

    Everything went so smoothly. The tickets came through in our email and were easy to print. We had a great time and look forward to purchasing tickets in the future.

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    Verified purchase

    Reviewed July 4, 2016

    I bought the tickets from TicketNetwork for a soccer game for Colombia versus Peru with my cousin's credit card and they were sent to my email. But when we got to MetLife in New Jersey, somebody already had our tickets. It looks like they sold the tickets to us twice and so somebody got in with our tickets and we couldn’t go in. We had to buy new tickets straight from there. I contacted TicketNetwork about this issue and they told me they’re in the process of resolving it. I will never buy from TicketNetwork ever again because it was an awful experience and I will also not recommend them. It's unrespectful to sell things to clients and then get to the place and see that they paid for somebody. It's really bad.

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    TicketNetwork
    Response from TicketNetwork

    Hi Cindy, thanks so much for taking the time to leave your review. We’re sorry to hear about your unhappiness and the trouble. We’ve previously requested your help in providing further documentation of your claim so we could expedite the refund process with your ticket seller. Unfortunately, we’ve not heard a word from you so I’m afraid that without a cooperative effort we’re extremely limited in our abilities to help. Please know that we feel terrible about your unhappiness with our service and we’re here to assist if you with the matter should change your mind.

    Verified purchase
    Customer Service

    Reviewed July 3, 2016

    First of all, I was told my tickets would be mailed, then told they were E-tickets. Either way, in spite of numerous telephone calls and emails I never got the tickets. Your customer service department is a joke- no one knows what's going on and hold time is terrible. Count on bad publicity from me.

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    TicketNetwork
    Response from TicketNetwork

    Hello Nancy. We are so very sorry to hear about the situation in regards to your order. Please note that we will be speaking with your seller to get to the bottom of what happened. Added to that, your seller has provided our site guarantee to you at this time. We do, again, apologize for what has happen and hope that you will use our service in the future.

    Verified purchase

    Reviewed July 3, 2016

    The seats were perfect, thank you for the upgrade, and the show was fantastic. My husband loves Garrison. We took the bus, the only way to go to the Hollywood Bowl.

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    Verified purchase

    Reviewed July 3, 2016

    I've purchased tickets throughout the last four years from TicketNetwork. These are mainly for sports events, particularly basketball. TicketNetwork's prices are pretty fair and it is easier to get seats with better views as opposed to other sites that pretty much give bad seating for about the same amount of money. I've been satisfied with the results of every event I went to through TicketNetwork, and I had told people about them.

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    Verified purchase

    Reviewed July 3, 2016

    We recently moved to Denver for our retirement years. We were excited to go to our first Denver Rockies Game so we bought four great seat along the first base line at Coors Field to watch the Rockies play the Toronto BJ's. It was a 6:40 PM game AND then the RAIN, HAIL & WINDSTORM arrived and lingered for quite some time and was a really bad one. Bottom line, they delayed the game for 3 hours! First of all why would we go to sit in the Rain, Hail & Wind for over an hour and then sit through a 3-hour delay of game and end up well after midnight? This is unfair and unreasonable for the fans and demonstrates complete lack of consideration for their safety of and finances. We didn't go and I lost over $200 that evening. Not sure whether we'll ever give it another chance and take a risk. The least that should be done would be to comp tickets to another game. Totally disgusted!

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    Verified purchase

    Reviewed July 2, 2016

    I am a huge fan of Johnny Depp & was looking forward to hearing & seeing his band, the Hollywood Vampires. I bought tickets online well in advance. A few weeks ago I was contacted & told that the tickets were not available & my money would be refunded.

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    Staff

    Reviewed June 29, 2016

    We bought tickets for July 30th and the concert was changed to Sept 10th. We can not go then and the venue says refunds will be honored at point of purchase. TicketNetwork will not give us a refund and then told us they are not capable of giving refunds as they don't sell tickets. I said you sold me the tickets. They would not give me upper management's number. Lindsey told me she was the highest manager who talks to the public and they only had one office. They are backyard ticket scammers. BEWARE!

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    Verified purchase

    Reviewed June 28, 2016

    We were expecting the real deal. We were surprised the actual vocalists Steve perry and Michael mcdonald weren't there. I would have gotten more affordable seats if I knew that very important fact. It was a bit disappointing.

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    TicketNetwork
    Response from TicketNetwork

    Hello Ana! I am sorry to hear that you were disappointed with the fact that Steve Parry was not with Journey, and also that Michael McDonald was not with The Doobie Brothers. Both member had left their respected bands some time ago and have moved on to other projects. However, the music must still go on and each band has found replacements that have been putting on some great shows. We do hope that they put on a great show for you.

    Verified purchase

    Reviewed June 28, 2016

    Jason Aldean - Loved loved loved it...

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    Verified purchase

    Reviewed June 27, 2016

    What a great concert. Better than I thought.

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    Verified purchase

    Reviewed June 27, 2016

    I'm glad I was able to print out the tickets because the tickets that were shipped didn't show up at the house until the day of the show after we had already left to drive two hours to get to the concert. If I wasn't able to print the tickets out I would have missed the show.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed June 27, 2016

    My whole complaint revolves around terrible customer service. I tried to buy tickets using my iPhone. When the page failed to complete the purchase and I did not receive a confirmation I purchased the tickets on my laptop. The next day I checked my email and realized the tickets had been purchased twice. I contacted customer service and a very rude rep basically told me I was obviously stupid and had ordered the tickets twice. I contacted them further through email and they told me it wasn't their fault and that they would give me a future discount that was $40 less than I had paid, or I could sell the tickets to them for $70 less than I had paid.

    Even if it was my fault, which I think is arguable since their website redirected in a way that indicated payment had failed, I've never dealt with a company that treated me so rudely and was completely unwilling to help me resolve me losses. I contacted them less than 24 hours after the purchase. I don't understand how any company can treat their customers so terribly, especially since I was working with several different reps and they all acted the same way toward me.

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    Verified purchase
    Customer Service

    Reviewed June 26, 2016

    I never got tickets. I called several times and was unable to talk with anyone.

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    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed June 26, 2016

    Seats were good. Easy site to use. I have no complaints.

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    Verified purchase

    Reviewed June 26, 2016

    The cast, the stage, the effects, the music.. everything about this production was absolutely magnificent! This is a show I would see again and again!

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    Verified purchase
    Price

    Reviewed June 26, 2016

    I bought tickets to the Braves games through TicketNetwork and it was cheaper. My tickets have been delivered via email within the expected timeframe. It was a good experience.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 25, 2016

    I purchased tickets from TicketNetwork for a couple of football games - the Omaha game and the Alabama game. Their price tends to be a little cheaper than the others. Everything has been done online and it was a fast and easy experience.

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    Verified purchase
    Price

    Reviewed June 24, 2016

    Everything was fine with TicketNetwork. I bought tickets from them to see Bad Company and Joe Walsh. It was a downloadable ticket and a bit expensive at $25 per ticket. It was still nice and I had no problem at all.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 24, 2016

    Great time, good seats, reasonable prices.

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    Verified purchase

    Reviewed June 24, 2016

    It was such a enjoyable night for me and my family. I will definitely recommend TicketNetwork to my family and friends in the future.

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    Verified purchase
    Price

    Reviewed June 23, 2016

    I bought from TicketNetwork four times now and I've been buying from them due to the price. I think there's 6% cash back. But because I can only download it the day before the game even if electronically keyed, I contacted TicketNetwork and the rep told me that it's the policy. If I can immediately download that day I purchase that, it will be easier. But, I would recommend them.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 22, 2016

    Overall the experience was good and I only have one complaint. The tickets were received promptly and in good condition. The complaint involves the very expensive handling charge of over $37 per ticket which amounted to a total of over $70. What made it worse was that you could not get around paying for the handling fee, even by ordering the tickets in person.

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    Reviewed June 22, 2016

    When their website was down- it directed me to call them directly. I was told tickets were $50 for front center row E. Purchased the tickets and guess what? She failed to mention they were in the section farthest from the stage. Insult to injury- the tickets are only $35 for front row. Scam artists!

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    Resolved outside ConsumerAffairs
    Verified purchase
    PriceProcess

    Reviewed June 22, 2016

    We went to TicketNetwork to buy tickets and it was a lot cheaper compared to others. Also, the tickets could be printed out, and a lot of places can also do that, but they charge an extra fee. All in all, they're very efficient and the process was easy. I like it.

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    Verified purchase

    Reviewed June 21, 2016

    WWE: Money in the Bank. My kids had a fabulous time at this event! It is a memory they will treasure for a lifetime!

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    Verified purchase

    Reviewed June 21, 2016

    Everything was well organized. Thank you very much.

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    Verified purchase

    Reviewed June 21, 2016

    It's more convenient when we order tickets from TicketNetwork. It's the only one we always go to and every encounter I had with them so far has been good. I call when I order and they have some person to help me.

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    Verified purchase
    Price

    Reviewed June 20, 2016

    Great purchase experience!! Got a discounted price and was delivered as promised! Will definitely do business with you again!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 20, 2016

    The venue was great. VIP parking got me in and out of the show in record time. Perhaps the best place I have seen a show to date. You can arrive early and walk along the plaza, grab a bite to eat or something to drink. The staff does a great job keeping the lines moving to get you to your seat. Overall, there is little dead time waiting in lines. I saw Twenty One Pilots with my daughter. They put on an amazing show. My teen daughter was in her glory.

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    Verified purchase

    Reviewed June 20, 2016

    Bill O'Reilly/Dennis miller show - The show was ok. I didn't care for Miller in the first part. O'reilly was good in the second part. The third was ok.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 20, 2016

    I'll recommend TicketNetwork. It's really cheap. I bought the ticket online and they delivered it right on time. With the last ticket I bought they told me that I have a 25% discount. TicketNetwork is a good link to get good tickets.

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    Verified purchase

    Reviewed June 19, 2016

    Kenny Chesney concert - It was an absolute great concert. Loved it.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback Mary! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase
    Price

    Reviewed June 19, 2016

    Overall the event was pleasant, but in my opinion we paid too much for the seats we got. I understand it was a historical event, but the seats were uncomfortable for the price.

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    Verified purchase
    Price

    Reviewed June 19, 2016

    Process to recover my e-ticket was fairly clear and concise but I think the no of emails to me to retrieve the ticket could have been condensed! Other than that, I think the service fee that you charge is high but I am unaware of the mechanics that are used to furnish these e-tickets. All in all, was glad I did it and Riverdance was fantastic!

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    Verified purchase

    Reviewed June 18, 2016

    Twenty one pilots - Excellent concert, great location and seats!

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    TicketNetwork
    Response from TicketNetwork

    Marisa, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 18, 2016

    Didn't save the paperwork, but everything was perfect. I also bought a ticket to Adele (order **) in July so hoping my TicketNetwork experience is as good as the Giants tickets. Will definitely be purchasing tickets again. Thanks.

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    TicketNetwork
    Response from TicketNetwork

    Thank you Sharon! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase
    Price

    Reviewed June 18, 2016

    I've used TicketNetwork before for show or concert tickets because their price is better than other providers. It was an adequate experience.

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    TicketNetwork
    Response from TicketNetwork

    Thank you Michael! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed June 17, 2016

    It was awesome.

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    TicketNetwork
    Response from TicketNetwork

    Andrew, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase
    Price

    Reviewed June 17, 2016

    I thought they were great, but was really disappointed that they only played for 96 minutes. Show ended at 9:36. I know there's a curfew in Forest Hills, but this really sucked! They could've played another hour easily. Also, you charge such high fees that my $70 tix cost $111 each. That's outrageous and I can honestly say I won't be going to anymore concerts in the near future based on last night!! : (

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    TicketNetwork
    Response from TicketNetwork

    Hello Laura. We are sorry to hear about your disappointment at your event. With any performance, the performer have a set requirement for playing time and it is at their digression on if they were to extend that time or not for their fans. However, we have reached out to your with a generous offer to apologize for your performer short show.

    Verified purchase
    Price

    Reviewed June 17, 2016

    It was hot, but the ticket ordering and pickup process was flawless. The prices seemed quite fair for the venues offered!

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    TicketNetwork
    Response from TicketNetwork

    Great feedback David! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2016

    I took my wife as a late anniversary present. We really enjoyed the show. The doors opened an hour late and that caused people to be late to their seats, plus miss half of the show. Other than that, everything was good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2016

    I haven’t been to too many concerts in a long time, but TicketNetwork was convenient. They were the first one that I went to. I have bought tickets for Bad Company and Joe Walsh. I got them through email and then I had to take them to Staples to have them printed out. I had no problems with TicketNetwork. They work!

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    TicketNetwork
    Response from TicketNetwork

    We appreciate your feedback Evan! We aim to provide the best possible service for each of our customer!

    Verified purchase
    Customer ServicePrice

    Reviewed June 14, 2016

    I was on StubHub and the tickets were really expensive, so I googled "cheap tickets" and TicketNetwork popped up. I was sketched out. They had super good seats for a lot cheaper. I called and asked to see what it was like and if it was legit. It seemed cool so I did it. I bought a lot of tickets from them like for the Tigers games, Jason Aldean event, as well as that of Luke Bryan. All of the tickets were instant downloads, so I printed them. I get discounts and promotions from them all the time but I forget to use them. I recommend TicketNetwork to people all the time.

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    Response from TicketNetwork

    Great feedback Emily! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Punctuality & Speed

    Reviewed June 13, 2016

    I had a great experience dealing with TicketNetwork. The search was accurate and easy. The tickets were fairly priced and the purchasing of the tickets was fast and simple. I would highly recommend this site to a friend. I know that I will surely be using it again.

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    Response from TicketNetwork

    We appreciate your feedback Jermain! We aim to provide the best possible service for each of our customer!

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    Process

    Reviewed June 13, 2016

    The process worked very well. Ordering the tickets was easy. Printing them off was easy and they worked at the Stadium. Perfect.

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    Response from TicketNetwork

    Great feedback Ross! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Price

    Reviewed June 13, 2016

    I am beyond dissatisfied with this transaction from start to finish. First off was my fault for accidentally ordering from you when I had intended to order from Ticketmaster. I would argue that the way it popped up and how I ended up there was a little slimy but I will bear the burden for that. Secondly the check out process where costs were continuously added was slimy but again I had agreed to it so I'll bear the burden.

    But now for my real issue, and something I expect you to take some responsibility for. First of all when I checked your seating guide on the seating chart you have a very poor definition chart, in a day when high definition is not hard to come by where the 1-20 for rows can be mistaken for a 1-30. Meaning I ended up further from the stage than I had understood. I had checked this with a number of people after the fact today to ensure it was not just me having this issue. So I ended up being seated in the worse possible place in the arena as far as distance from the stage.

    Secondly I had ordered tickets that were in Section 12, right down the middle of the stage which would have been a hell of a lot better than the tickets you had delivered to me which were in section 7 (on the corner blocked by steel girders). In section 7 you were unable to see a lot of the show, whereas in section 12 you could see the majority of it. So although I feel ripped off from your process of purchasing and your poor seating chart I can understand that I had agreed to pay a price and I take responsibility for that. I however refuse to take responsibility for being sent even worse tickets than I had agreed to. At this point I can confidently say I will never use your service again and will ensure everyone I know does not as well. Let me know how you plan to rectify this issue.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2016

    Bad Company Camden. I liked the show. Music was good. When I purchased the tickets, I picked them out. When I went to finalize, apparently there was a choice. I ticked off a box and sent the signal. I (my fault) must have ticked the wrong box. Two minutes later, I called the number and told the operator that I made a mistake and I did not want a refund, I wanted the tickets I originally asked for. He basically told me I was screwed. 120 seconds after I bought, and he wouldn't let me correct my mistake. I am furious over that. I will never use this outfit again and will tell every person I know to avoid your service like the plague. People make mistakes. In the same breath, all I wanted was the right seats. I have bad eyesight and had to sit in seats where I couldn't see the stage. Bad. You are doing it wrong. This is an aberration.

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    Verified purchase
    Price

    Reviewed June 13, 2016

    Attempted to get seats near seats I already with ticketmaster. Had all kinds of trouble with their site, giving me tickets on the other side of the field or tickets nowhere the price range I wanted. So I called you instead. I think I dealt with Emily. She hooked us up with the seats we wanted.

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    Response from TicketNetwork

    Thank you John! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Price

    Reviewed June 13, 2016

    Last minute decision to attend concert. Ordered our tickets the night before. Downloaded them within minutes. Concert was fantastic! Seats were great! Was expecting the prices to be lower since we purchased the night before and debated, taking a gamble and waiting until the next day. But overall, we were very pleased.

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    Response from TicketNetwork

    We appreciate your feedback Michelle! We aim to provide the best possible service for each of our customer!

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    Punctuality & Speed

    Reviewed June 13, 2016

    Tickets were delivered on time and exactly as ordered. Kept me informed on the delivered.

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    Response from TicketNetwork

    Thank you Alejandro! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed June 13, 2016

    Enjoyed the evening very much. It was easy and economical to order tickers. Thanks.

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    Response from TicketNetwork

    Great feedback Rosemary! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase

    Reviewed June 13, 2016

    Was a great time with my kids. Thank you.

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    Response from TicketNetwork

    Alexander, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 13, 2016

    I had a pleasant experience with TicketNetwork. Website was easy to maneuver and had no issues with ordering tickets. Received reminders about the upcoming concert and was able to print out my tickets very easily.

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    Verified purchase
    PriceStaff

    Reviewed June 13, 2016

    A friend told me about TicketNetwork and my first ticket purchase from them was for the games for the Friendly, Colombia versus Haiti. I liked their price when I went to look at the ticket. I recently purchased some tickets again for the games and everything was fine. I bought the tickets about three months ago but I knew that they were going to be available a couple of days before the game. Then I thought I wasn’t going to be able to go the game so I talked to the TicketNetwork team. They were very friendly but they told me that the reimbursement wasn’t available. I got my tickets probably a week before the game. So I went to the game, I enjoyed it, and it was good at the end. Overall, it’s a pretty good experience. I have no issues and I’m gonna keep going there as long as they have tickets I want.

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    Response from TicketNetwork

    We appreciate your feedback Robert! We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 12, 2016

    I had to get my tickets from you as you were the only ones who would sell me one ticket. I ended up on the FAR left-hand side (last seat) facing the speaker. The seats were TERRIBLE to say the least.

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    Sales & Marketing

    Reviewed June 12, 2016

    Ordering process was relatively easy. Tickets were as advertised. One suggestion would be to not only list row where tickets are located but also the seat numbers. We needed 4 and assumed they would be next to each other, and in fact they were. Would have been nice to have known/confirm that before ordering.

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    Response from TicketNetwork

    Kim, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 12, 2016

    I bought an Indiana 500 Miles ticket and a Justin Bieber VIP from TicketNetwork and I got my tickets within the expected timeframe.

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    Response from TicketNetwork

    Thank you Naoya! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed June 11, 2016

    I love it.

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    Response from TicketNetwork

    Tyrelle, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    Customer ServiceSales & Marketing

    Reviewed June 9, 2016

    TicketNetwork took my money for a playoff hockey game and then informed me they didn't have the ticket I bought. I waited for the electronic ticket at the arena until they called me to say they didn't actually have the ticket they sold me. Though they charged me and sent me a order summary that says "all sales final" they claim they didn't "accept" the order and therefore they claim their 200% guarantee doesn't count. They say "never miss another game" and offer a 200% guarantee. I missed the game and only got 100%. Liars.

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    Factual basis uncertain
    Verified purchase
    Price

    Reviewed June 8, 2016

    We were unhappy with our seating arrangements at last night's concert in Cincinnati, OH. Our seats were directly behind the sound booth, thus blocking the view of the stage. Due to the price range for our tickets, I felt that we were taken advantage of. The men working the sound stage stood up all evening. It was quite frustrating just listening to the music and not watching the musicians performing on stage. The ushers would not let us change our seats for a better view.

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    Verified purchase

    Reviewed June 8, 2016

    Show was fantastic... however my ticket printed $45.00. Seats way back section. I paid $100.00 per ticket, there empty seats and people seated on lawn moved to those. Some closer than mine. I have purchased tickets for ZZ Top on Sept. 3rd at the same venue. If the seats you have sold me are not seats fair for what I have paid you I will not use your service again and will not recommend you to my friends and colleagues.

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    Response from TicketNetwork

    Hello Carol. Thank you for your review of our service. We are sorry to hear that you are disappointed with order. While we are glad to hear that your seller upgraded your seats for you, at no extra cost, we do apologize for any confusion between the market value and the face value of the tickets. We have reached out to your directly with a generous offer and do hope that you choose to use our service again.

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    Staff

    Reviewed June 6, 2016

    It was a great show! Your team was awesome, and there were no issues. I have used your company in the past, and I will continue to use you again. Thanks.

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    Response from TicketNetwork

    Great feedback Love! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Customer ServicePunctuality & Speed

    Reviewed June 6, 2016

    The concert was amazing of course. Beyonce is always worth the money but unfortunately I will probably never do business with TicketNetwork again. Our tickets never arrived and their customer service was close to useless. They tried to make us buy new tickets after we already spent $600 on tickets. Luckily we knew someone in the company that TicketNetwork got the tickets through and were able to get our tickets emailed to us. Like I said, great concert but not great service through TicketNetwork.

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    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceStaff

    Reviewed June 6, 2016

    The show was great and thanks to the help of the customer service rep I spoke with I picked great tickets for me and my kids. Thank you and please make sure all of your representatives are experienced so they are able to offer great advice.

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    Response from TicketNetwork

    Luzette, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 6, 2016

    Everything with these tickets went great.

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    Response from TicketNetwork

    We appreciate your feedback David! We aim to provide the best possible service for each of our customer!

    Verified purchase
    Staff

    Reviewed June 6, 2016

    Wicked - Loved the show. It was the 1st time my daughter had ever been to the Theater. She loved it and can't wait for another.

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    Response from TicketNetwork

    Thank you Cheri! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Reliability

    Reviewed June 5, 2016

    I purchased 5 tickets and only three of them allowed us to get in to the concert. We were told at the box office that apparently this site is notorious for selling the same ticket to multiple people and two people must've gotten there before we did with the same ticket. Two of my friends had to leave our group and not enjoy the concert I PAID for. Not happy and never purchasing tickets on this website again. I will also be blasting it on social media that this site is unreliable and you may be spending money to have a ruined night.

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    Insufficient response received
    Verified purchase

    Reviewed June 4, 2016

    Tickets were reasonably priced for great seats. I would recommend to a friend!

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    Response from TicketNetwork

    Great feedback Niki! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Punctuality & Speed

    Reviewed June 4, 2016

    It was the best concert I've ever been to!! My boyfriend and I had a wonderful time! Wish we had gotten there earlier for a better view though. But they were amazing LIVE!

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    Response from TicketNetwork

    Samantha, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    PricePunctuality & Speed

    Reviewed June 3, 2016

    Fast delivery of tickets. Good seats for the price.

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    Response from TicketNetwork

    Thank you Johnny! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed June 3, 2016

    It was an easy process to get tickets and TicketNetwork made sure that I received my tickets.

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    TicketNetwork
    Response from TicketNetwork

    Dolores, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 3, 2016

    It was a historical game! It was fun and such a nice stadium! Good food and drinks and even the weather cooperated!

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    Response from TicketNetwork

    We appreciate your feedback Nickie! We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed June 1, 2016

    You FedEx the tickets to me. They were no good. We got to the gate of the concert, and they said that they were 3rd party, and no good. I bought them through TicketNetwork! We lost out, and had to purchase grass seats. We bought one seat from you later for the same concert, same section, same row, and it was o.k., but we didn't use it and all sat on the grass together. I will never trust you again.

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    Response from TicketNetwork

    Hello James! We’re sorry to hear about the situation in regards to your order. We would like to get to the bottom of this so that we can resolve this matter for you, as quickly as possible. We have reached out to you in regards to this matter and are awaiting a response. If you have any questions, please let us know. We look forward to your response.

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    Staff

    Reviewed June 1, 2016

    Very disappointed that ZZ Top didn't show and no one mentioned it. I had to ask the usher at the end of the concert what happened... he didn't know. He had been told that they weren't going to be there, but not why they weren't there. I had to research it on the internet the next day.

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    Response from TicketNetwork

    Hello James! Thank you for your review. We are sorry to hear that there was a change in performers in your show. Changes of this nature are upsetting, however they are something that only a performer can control. Nonetheless, we do want to apologize for this and have offered you a generous discount towards a future order with our site. Please feel free to contact us if you are interested in ordering tickets for a new show.

    Verified purchase

    Reviewed June 1, 2016

    I was looking for some seats to the Garth Brooks and Tricia Yearwood concert and TicketNetwork seemed to have ones that I wanted. I had two seats right on the front railing. I only needed two but I had to buy three to get those seats, but that was no biggie so I bought the tickets and everything went well. However, they made some offer at the end that said, "Hey, I'll give you x amount of dollars off," a sort of specialty but that was a fiasco. I don't know how that works because it didn't work, but they were halfway decent tickets. I bought four tickets for about $900 so a little discount would've been nice if they offered. But other than that, everything was good.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed May 31, 2016

    I bought tickets for a Red Sox game from TicketNetwork because of the seats and the price was cheaper. My experience went well and I got the tickets on time.

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    Response from TicketNetwork

    We appreciate your feedback Joseph! We aim to provide the best possible service for each of our customer!

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    Reviewed May 30, 2016

    Service was exactly what I expect. The purchase of my tickets went smoothly and we had no problems at all redeeming our tickets at the gate.

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    Response from TicketNetwork

    We appreciate your feedback Laura! We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed May 30, 2016

    Everything was great. The only thing that bothered me was the seating. When I purchased tickets, I was told the tickets would be 4 seats and then the 3 behind them instead, they were separated.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2016

    Great seats. Very friendly women I spoke to on the phone for my order.

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    Response from TicketNetwork

    Great feedback Gail! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Punctuality & Speed

    Reviewed May 30, 2016

    Good seats. Great concert. Had a great time.

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    TicketNetwork
    Response from TicketNetwork

    John, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    Staff

    Reviewed May 30, 2016

    My dream came true to see Celine. She is an awesome singer!

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    Response from TicketNetwork

    Great feedback Karen! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase

    Reviewed May 29, 2016

    Was very excited to see both ZZ Top and Jimmy Buffett, however ZZ Top was replaced by Jerry Jeff Walker! Show was good but very disappointed in not getting to see ZZ Top too.

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    No response received
    Verified purchase

    Reviewed May 29, 2016

    I ordered 3 tickets and the info that was listed with these tickets was false. Your website states that these seats are on an aisle at the end of the row and they were NOT! Also, it states that they are in the shade and they are NOT! My father is 70 years old and cannot be in the sun for a long period of time. My father cannot sit for long periods of time and frequents the restroom and that is why we needed aisle seats. We were sitting in the middle of the row and had to bother other people to get up every time my father had to get up. I will not be ordering tickets again from your website.

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    Factual basis uncertain
    Verified purchase

    Reviewed May 29, 2016

    My friend and I are 67 years old and from Cleveland. We attended the Haim concert at Stage AE and was very impressed with the area and the building. Seems like rock-n-roll is somewhat of a dying art these days which is why we had to see Haim. They have that rock-n-roll chutzpah that we love.

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    Response from TicketNetwork

    Thank you Alex! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Price

    Reviewed May 29, 2016

    Smooth process to order tickets. Fair pricing.

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    Response from TicketNetwork

    We appreciate your feedback Bonnie! We aim to provide the best possible service for each of our customer!

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    Punctuality & SpeedStaff

    Reviewed May 27, 2016

    These tickets were for my G/F of course. She had a great time!

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    TicketNetwork
    Response from TicketNetwork

    Mike, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed May 26, 2016

    Was first worried about how the fact that I was buying resale tickets for the first time from TicketNetwork and could not authentic the tickets. The seats we got were amazing and was very happy with my purchases. Would buy tickets again from your site.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback Cherrie! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Customer ServicePricePunctuality & Speed

    Reviewed May 25, 2016

    I keep coming back to TicketNetwork.com. We got addicted to Orlando City soccer down here and my son and I occasionally like to buy tickets. I searched online and upon doing a comparison shopping, TicketNetwork prices were a whole lot better than other services out there. A couple of times I bought tickets, I got a 10% discount price with a promotional code they offer. I always get the tickets on time - electronically via my phone, but I do print them as well. One time, the number of tickets I was buying changed on me. Somebody else snuck in and got a ticket out from under me. Now I didn't have enough tickets for the whole family to buy. I bought what I could get and when I went back to buy an additional ticket, I was getting hit with an extra charge. I then called TicketNetwork about the whole issue and they reimbursed me even though they didn't have to, so I really appreciated that.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback Angela! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase
    Staff

    Reviewed May 25, 2016

    The Cure Concert - Epic concert. Disappointed that the girl next to me paid 50.00 a ticket less than what I paid... from Ticketmaster!!!

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    Verified purchase

    Reviewed May 25, 2016

    Billy Joel tickets - Was expecting better seatings but had lots of fun.

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    Response from TicketNetwork

    Thank you Julia! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Price

    Reviewed May 24, 2016

    When we ordered, we were not told the seat numbers until the next day when the tickets arrived. As a result, we were in the 1st balcony but the second to the last row. We could barely see the performers and my 10-year old granddaughter had a really hard time seeing the play. I paid an extremely high price for the 3 tickets. It was just short of $500 and the seats were terrible! We were all disappointed. The actors only looked 2 inches tall and even with binoculars they were too far away.

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    Verified purchase

    Reviewed May 24, 2016

    Not the type to go to plays or shows. I and everyone really enjoyed the jersey boys show. It was something really different for me.

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    Response from TicketNetwork

    Thank you Domenic! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed May 24, 2016

    Great show. Tickets work flawless... All good.

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    Response from TicketNetwork

    Rick, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed May 24, 2016

    Fiddler on the Roof - Excellent performance. It was an outstanding performance.

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    Response from TicketNetwork

    Thank you Beth! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

    Verified purchase

    Reviewed May 23, 2016

    Every aspect of the transaction was simple, efficient and true as billed.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback Maria! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

    Verified purchase

    Reviewed May 23, 2016

    My dad had mentioned once that he would like to see a NASCAR race one day, so I bought tickets as a gift. None of us had been to a race so we weren't sure what to expect. Our seats were 2nd row between the 4th turn and the finish line. There was some concern that we wouldn't be able to see the far side of the track but we were easily able to see the entire track. Nothing quite prepared me for how impressively loud 40+ vehicles can be (we did have ear plugs) or how fast they were going. Overall, it was a fun experience and I look forward to attending another race in the future.

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    Response from TicketNetwork

    We appreciate your feedback Jennifer! We aim to provide the best possible service for each of our customer!

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    Customer Service

    Reviewed May 23, 2016

    When I downloaded my tickets on May 20th, I realized they were not the seats I ordered. They were Box and I ordered Orchestra. I called your company; they called the supplier, and I was guaranteed they were Orchestra - they were just called Box. I said I would not be satisfied if they weren't orchestra because this was a special show. Your employee said you would make it right if they weren't Orchestra. Well they weren't Orchestra, and after a thirty-minute phone call with your company, you finally got the supplier to give me a $25 discount per ticket. This is very unsatisfactory, and I will not be using your company again.

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    TicketNetwork
    Response from TicketNetwork

    Hello Marianne! We are sorry for the confusion with your order. While we can’t go back before the event and see if we can correct the situation with the seats, we do see that you did agree to a resolution to help resolve the issue, to the best of the seller ability. We apologize that this resolution was not as you would have hoped for.

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    Punctuality & Speed

    Reviewed May 22, 2016

    We had a fantastic time at the event. Heart put on a really good show. Played some of their older music which blew the rooftop! Great time!

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    Response from TicketNetwork

    Deborah, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    Price

    Reviewed May 21, 2016

    Bad Boy Reunion - So the seats were horrible. You guys charge a higher price than what the actual ticket price is. The sound was HORRIBLE. I couldn't hear any of the lyrics. The Artie sound so muffled. I've been to other concerts at Barclays where the sound was never an issue.

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    No response received
    Verified purchase
    Price

    Reviewed May 19, 2016

    I would never use this service again for baseball tickets. The 2 seats were $30 seats that cost $180 plus another $60 for shipping and handling. When purchasing the tickets, I thought they were $90 tickets, but then I got them, the ticket was printed $30. Next time I'll just drive up to the park and purchase the tickets myself. Good seats, terrible consumer protection.

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    Response from TicketNetwork

    Hello Bernice, I'm sorry to hear that you were unhappy with the price you paid for your tickets. Often the tickets priced on secondary ticket market are sold at the current market value, which may be above or below the face value of the tickets. We apologize for the confusion and hope our very generous courtesy discount will be helpful on a future purchase should you decide to order with us again.

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    Reviewed May 19, 2016

    We enjoyed the Kenny Rogers and Linda Davis show.

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    Response from TicketNetwork

    Great feedback Edward! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Staff

    Reviewed May 18, 2016

    It was a sucky experience with TicketNetwork. The lady that we had bought the tickets from said she'll give us better seats, but they were worse. Michael was pissed off and he wanted his money back. We are very dissatisfied and we won't be buying tickets from that place again.

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    Response from TicketNetwork

    Hello Teresa! We apologize if you feel that your experience with our company was anything less than stellar. We do hope that our generous offer to assist you on a future order shows that we appreciate your business.

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    Reviewed May 18, 2016

    Everything was pretty simple.

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    Response from TicketNetwork

    Thank you Kenneth! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Price

    Reviewed May 18, 2016

    Awesome game, great seats, great price, easy service. I will be buying through this website again.

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    TicketNetwork
    Response from TicketNetwork

    Nicholas, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    Reviewed May 17, 2016

    Beautiful-The Carole King Musical. Perhaps one of the most enjoyable musicals we have seen. Very well done. The music is from a timeframe we can relate to.

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    Response from TicketNetwork

    Great feedback Walter! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    StaffProcess

    Reviewed May 17, 2016

    TicketNetwork was responsive and professional. I was comfortable going through the process and everything went as planned. Thanks for your services.

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    TicketNetwork
    Response from TicketNetwork

    Thank you Joseph! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    Punctuality & Speed

    Reviewed May 16, 2016

    Easy use of web, tickets were delivered in a short time and were consistent with what was described.

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    Response from TicketNetwork

    Great feedback Richard! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Punctuality & Speed

    Reviewed May 16, 2016

    Venue was not set up well. Tickets said start time was 7 and it was wrong - start time was 9.

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    Verified purchase

    Reviewed May 16, 2016

    I did not get tickets that I ordered. I would like to know why I had to pay $262.50 for 2 seats and they were in $46.00 seats. Thank you.

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    Verified purchase

    Reviewed May 16, 2016

    I went and saw Chris Stapleton on May 13. My seats I ordered were good seats, but when I received the tickets they were upgraded to even better seats! We loved the concert and LOVED our seats. THANK YOU SO MUCH! Will recommend you to others!

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    TicketNetwork
    Response from TicketNetwork

    Danielle, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed May 16, 2016

    Great experience and easy way to obtain tickets, was well worth the purchase.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback, Maria! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Price

    Reviewed May 16, 2016

    It was fabulous! Thanks for assist in getting a ticket, even though the price was unthinkable!

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    TicketNetwork
    Response from TicketNetwork

    Thank you Hope! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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    PriceOnline & App

    Reviewed May 15, 2016

    I found TicketNetwork when I was trying to find my daughter football tickets to the LSU ball game. Buying tickets through their website went perfectly. From that purchase, I had a $25 gift certificate and a $25 for concession stand. And when I once needed tickets to see James Taylor at the last minute because my ticket scalper in Lexington didn’t have anything, I went to TicketNetwork and found those. The tickets were even cheaper than the scalper's, so it was a good deal. TicketNetwork worked like a charm unlike some other online sites. With TicketNetwork, the tickets were instantly downloaded and they were exactly what they were supposed to be. My purchases went well and I’ll definitely use them again.

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    TicketNetwork
    Response from TicketNetwork

    Great feedback Charles! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

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    Reviewed May 15, 2016

    Was not what we expected. Boring. We left halfway through. Very disappointed. Wasted $140.00.

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    TicketNetwork
    Response from TicketNetwork

    Hello Cynthia, we’re sorry to hear that you were unhappy with your event. We can understand expecting one thing and then having something completely different happen which can be very disappointing. However, we do hope that our generous discount will help you get some more tickets so you can enjoy a better time at another event.

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    Staff

    Reviewed May 15, 2016

    Best show ever!!! Shes so lovable and a people person!! 10/10 would go again.

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    TicketNetwork
    Response from TicketNetwork

    We appreciate your feedback George! We aim to provide the best possible service for each of our customer!

    Verified purchase

    Reviewed May 15, 2016

    Not the best seats. I now know to ask questions in advance.

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    TicketNetwork
    Response from TicketNetwork

    Hello Emmett! I am sorry to hear that your seats were not the best. If you have any questions about the seating before orders with us, please feel free to contact us with all your questions so that we can best assist you.

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    Reviewed May 15, 2016

    Worst circus I have seen. This is a theatrical performance not a circus. Very disappointed.

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    Response from TicketNetwork

    Hello Paula, we’re sorry to hear that your recent trip to the circus wasn’t the great experience you’d hoped for. Although we can’t rewind the hands of time for you, we certainly can try to help with a nice discount that you can use towards buying tickets for a future event. We’re always happy to help.

    Verified purchase

    Reviewed May 15, 2016

    We have not attended a concert in years. Both of us are in our 60s and Garth was the very first concert we attended when we married 25 years ago. I was apprehensive at the method to purchase tickets, but the experience was perfect. I worried when I had no tickets on Thursday but all for naught. The credit card arrived and we were off for the wonderful experience.

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    TicketNetwork
    Response from TicketNetwork

    Penny, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

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    Customer ServicePriceStaff

    Reviewed May 14, 2016

    I recently bought tickets from TicketNetwork on a Friday night for a concert that occurred the following Monday. As soon as I completed my purchase, my credit card was charged, and I received an email about picking up my tickets about 10 minutes later. That following Monday (the day of the show), I received a call from TicketNetwork stating that the seller would be unable to deliver the tickets and they could only offer a refund (which could take up to 3 days). Also, if I wanted new tickets, I would have to buy a new pair at whatever the current price was (which was more than 2x what it had been when I originally purchased).

    I spoke to a manager who told me that there was nothing he could do. He said they take action with seller, but offer no consolation to the buyer. I will NEVER use TicketNetwork again, as they allow sellers up to 3 days to cancel an order if the seller is able to get a much better price. There are other Larger ticket sites that at least guarantee tickets that are purchased. BEWARE!

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    Factual basis uncertain
    Verified purchase

    Reviewed May 14, 2016

    Cirque du soleil Toruk. Hated the show! Worst me and my guests have ever seen. Waste of money! I could run around the stage crouched down. Barely any quality acrobatics!!! Cirque should be embarrassed!!

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    Verified purchase

    Reviewed May 13, 2016

    You're a ripoff. I was tricked by your site thinking it was part of Red Rocks.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed May 13, 2016

    The show was superb. Ordering and receiving the tickets was very easy and no problems at all. However, when it was time to pay for the tickets, the extra charge that was added on was a bit of a disappointment. They should have informed us early on about the extra charge. And the extra charge was way too costly. I may or may not use this service again because of that. We enjoyed the show and our evening very much. A night to remember.

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    TicketNetwork Company Information

    Company Name:
    TicketNetwork
    Year Founded:
    2002
    Address:
    75 Gerber Road East
    City:
    South Windsor
    State/Province:
    CT
    Postal Code:
    06074
    Country:
    United States
    Website:
    www.ticketnetwork.com