
TicketNetwork Reviews
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About TicketNetwork
TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.
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- 4,948,184 reviews on ConsumerAffairs are verified.
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Reviewed March 1, 2017
I ordered tickets for The Long Island Medium from TicketNetwork. I didn't check my email right away and then the night of the thing, I went to print the tickets and they said that there was a problem. I called and it was something about the card. So, we purchased other tickets right there and they were having more issues with it. But there wasn't really any problem.
The only issue I had is when I called their number back, the wait to talk to somebody was a good 40 minutes and it was horrible and frustrating. My husband had already waited a good 30 minutes. So, we were waiting on two different phones for a great amount of time. After I dealt with this one guy, he gave me his direct line so that I wouldn't have to wait. He did everything he could to help us and really went out of his way. He stayed on the phone with us for an hour. We ended up at the venue on the phone with him and they let us print the tickets there. He was amazing. If we could just be able to get through faster, that would make things a lot easier but other than that, the experience with TicketNetwork was good.
Reviewed Feb. 28, 2017
I bought tickets for Grand Ole Opry and it was cheaper to go with TicketNetwork.com. I bought the tickets late at night and I went to bed. The next day they were there via email. It was easy and no big deal. I had a very good experience with TicketNetwork.
Reviewed Feb. 27, 2017
TicketNetwork.com was convenient and easy to use. Everything ended up on time. It was my first time buying from a ticket reseller so I wasn't sure how the process worked. Some of the tickets were downloadable immediately, and there was only one that I received the day before the game, but they were in my inbox just when I was about to reach out and find out what was going on. I would recommend TicketNetwork.com.
Reviewed Feb. 26, 2017
First time using TicketNetwork and have to say that I am pleasantly surprised and very pleased with how smooth the whole process went. I had some questions and concerns that were addressed when I called. I was concerned about not getting the tickets until the night of the concert, but pick up went smoothly. My daughter enjoyed the concert very much! This show was sold out so I was very happy that I was still able to buy tickets for her. Thank you!
Reviewed Feb. 25, 2017
Maroon 5 Band February 24 2017 - Awesome. What a great great SHOW. We already seen Maroon 5 in the year 2013, they were just as great. So this was our second time. And we will keep wanting to see the Fantastic Maroon 5 Band.
Reviewed Feb. 24, 2017
After a week of my latest transaction, I called TicketNetwork and checked in on them. They let me know that something had went wrong and they had to move my seat. They gave me some options of being able to be moved around for the same price. I was gonna have to move back two rows, and I didn't want to do that. So, it was either losing my row and getting moved back a couple of rows or pay more money. I ended up getting a few rows closer, but had to pay $200 more. The prices are about right, but the fees are very high. It makes the price go way up than expected. But otherwise, it's been a good experience.
Reviewed Feb. 23, 2017
Our seats were not in the area that we originally bought them in and were not the type of seats described to me over the phone by your company. We were supposed to have orchestra center tickets and instead we had the very last row of the balcony. We were told it was the front row of a box on the sides of the theater, but it was an accessible box at the back of the theater. Awful seats. Very unhappy that I was mislead when our original tickets weren't available.
Reviewed Feb. 23, 2017
The tickets for the Barnum and Bailey Circus were actually more expensive than if I would've gone to Ticketmaster, but I didn’t realize that ‘til after I had already bought them. The fees made the tickets more expensive. Other than that, everything was great. They told me when the tickets would be ready and they were ready before they were supposed to be.
Reviewed Feb. 22, 2017
TicketNetwork had a good price for the Falcon's game. I bought the tickets and did everything online. The process was very easy, fast and reliable. I was very satisfied.
Reviewed Feb. 18, 2017
I’ve used TicketNetwork twice or thrice for WWE tickets. I did a lot of comparing of the prices and they seemed to be $2 lower. And the seats are usually in a better place than the other websites. That's always a plus and that's why I'm gonna continue to use them.
Reviewed Feb. 14, 2017
We saw TicketNetwork online and we've been using it for a while now. Our tickets were delivered on time and they were the right seats. One event we went to was Dirty Dancing. We've always had a good service with TicketNetwork and we’ll keep using them. It's easy to use and is reliable.
Reviewed Feb. 13, 2017
If the ticket price is 100$, they will make you pay 150$ by adding additional service charges. They will make sure to hide that additional charges not visible to naked eye. I won't even give that single star if there is any option. Real cheating ** company. Once I ordered the tickets, I have noticed the 100$ service charge and I tried calling them and cancel it. They said it is not in their policy which says that they are here in this business to cheat.
Reviewed Feb. 13, 2017
The ticket order was very easy. Reception and printing of tickets also. The ticket seller was very available and responded very quickly to our request by email. The show at Madison Square Garden was unforgettable. Thank you!
Reviewed Feb. 12, 2017
We were going as a group because of WWE and one of the guys in my church was getting more tickets and he told me to go online at TicketNetwork and that I would need my credit card to get the tickets. My tickets were at a discounted rate. I got one set of ticket at one time and then another at a second time and I had very nice interactions with them both of the times they called in. It was a guy that helped me the first time and a lady helped me with the second set and made sure everything went smoothly. The tickets were delivered in the expected time but the only thing is I had to download and print them out on paper while the guy from my church just had it on his phone. If I ever buy another one, I would like that cell phone thing where I don't have to worry about printing them out. That was cool.
Reviewed Feb. 11, 2017
I was looking for tickets and TicketNetwork.com appeared online. I went to their website and purchased Celine Dion tickets. Comparing with other sites for the same section, TicketNetwork got the best price. I received the ticket by email and I printed it off. It was a good experience and I would recommend TicketNetwork.com.
Reviewed Feb. 9, 2017
What a great game to see our Pins for the first time on home ice. It was great to see the Pants arena for our first time in person. We had no problems getting around and any arena staff we asked questions about things were very helpful and polite. We will see more games here in the future. THANKS.
Reviewed Feb. 9, 2017
I recently bought tickets for Cirque du Soleil and TicketNetwork had the cheapest price. I did everything on the internet and the tickets were delivered perfectly.
Reviewed Feb. 8, 2017
I purchased these tickets as a last minute birthday present for my husband. It was easy to navigate the site and prices along with fees were clearly shown. Customer service was initially a little iffy and difficult. The day before the event I received multiple communications and instruction for use of my tickets as well as my electronic tickets. The gentleman who helped me through the final stages of everything was very nice and helpful. All questions were answered and I had no issues at the event.
Reviewed Feb. 8, 2017
I was using another website all the time to get cheap tickets and they pushed up the prices recently. I looked all over the internet to find another one and I saw really cheap tickets and much better pricing from TicketNetwork. It's fantastic and absolutely great customer service. Their service fees were absolutely better than any other website. My friends also buy tickets and I've referred them to the website so they've been using it to buy Hornets tickets the same day. I might use it for another Hornets game in the future.
Reviewed Feb. 7, 2017
The entire performance was outstanding and exceeded our expectations. The venue was great. We attended the last two years here in Houston and would not have gone again if it were in the same location. We're so very pleased with the Smart Financial Centre.
Reviewed Feb. 7, 2017
Even though I will be back I was appalled at the $65 handling fee to enable me to print out my ticket. How can you possibly justify that? Does it take $65 worth of effort to push a few buttons on the computer? Shame on you guys! The $15 parking fee was another shock! I really enjoyed the show however but it was costly. You weren't in Vegas for heaven's sake.
Reviewed Feb. 6, 2017
I was called and told the tickets I purchased were "no longer available" and would be given other tickets. I was given row B on the left. I was lead to believe these would be near the stage. The original tickets I purchased were near the stage, not the mid balcony tickets that were substituted. I am very upset about the bait and switch as well as the poor customer service in delivering the tickets a day later than promised after being on hold, disconnected, and told the tickets would be delivered by Saturday afternoon. The tickets were supposed to be delivered on Friday but were only downloaded on Saturday--the day of the show. This was very disruptive to our plans and experience. I will await your response.
Reviewed Feb. 6, 2017
I thought it to be outrageous to have a $9.95 surcharge per ticket not to mention the $6.95 charge just to download them. Will not purchase through this site again. I don't enjoy having my wallet raped.
Reviewed Feb. 5, 2017
I’ve purchased from TicketNetwork in the past and have used some online stores too but their site was the easiest to navigate. I was able to take advantage of their 10% discount on a ticket price. The site is easy to use and convenient and I’ll continue to use it.
Reviewed Feb. 4, 2017
I found TicketNetwork on the internet and bought tickets for The Book of Mormon play thru them. I was in a hurry then and it was the first ticket provider that I went to. I had to do the purchase quickly and the price wasn't clear. It wasn’t until later that I went and looked at the prices that I discovered I may have paid more than I did have to which was the reason I wasn't totally happy with the experience. There was a charge for sending the tickets to me, a charge for processing, and a lot of additional charges. If I had bought the tickets directly, I would’ve just gone to Wilco and picked it up. The tickets were sent on time though and TicketNetwork got the job done.
Reviewed Jan. 31, 2017
You added on too many fees to the $85 ticket price such that they cost me $150 each. You took much too long to deliver the tickets (5 days). You didn't allow the delivery man to leave the package without a signature although I had registered on your website and you allowed me to have them be left at my side door without a signature. I had to spend a lot of time on the phone to convince the FedEx man to deliver them to my house a second time. Eventually FedEx realized their (or your) error and allowed them to be delivered. They would have preferred that I pick them up at an inconvenient location. Why not allow customers to print them at home?? Printing out the receipt was a hassle as it went off the page. The show was great and the seats were quite good. All in all, this should have been a more pleasant experience.
Reviewed Jan. 30, 2017
G Love's Pre-Show Pop Off - Ticket was NEVER delivered. Ticket500 never produced the ticket even though the order confirmation confirmed that they had the ticket. Very dissatisfied. Confirmation message: "Your ticket seller has confirmed they have the tickets matching your request. You will receive an email when your tickets are ready to be delivered in the manner you selected."
Reviewed Jan. 30, 2017
Ringling Bros Circus was fun. Way too expensive for a family to attend. The food and souvenirs were over the top. What a shame the cost of cotton candy was $14.00 and a ice slurpee $14.00! We were able to splurge on tickets. Try to explain to kids the cost.
Reviewed Jan. 28, 2017
I was searching for tickets online, saw TicketNetwork and I liked the prices so that's who we went with. But first of all, they sent me a ticket or email saying those tickets I had ordered were no longer available and that they would send us tickets of equal or better value, which they did. It was very simple to work with them and the tickets were delivered even faster than the expected time frame I was looking for. I was pleased with everything. It was a very good experience.
Reviewed Jan. 24, 2017
I would just like for you to know that my son had a ball, he really enjoyed himself. That is what matters most to me. The only thing I didn't find convenient not one bit was the fact that there were only two areas open for food service. Now I understand that you didn't sell as many tickets as you would have liked, but the lines were so long I damn near missed the show standing in the line and chasing the lemonade man around. He only took cash so I had to go back around looking for an ATM machine. So that was my experience shortly. But again my son enjoyed himself.
Reviewed Jan. 23, 2017
Several issues... After only 10 minutes in the arena I forgot my camera and staff let me leave with any problems or warnings. I left the gate where our car was parked near. The was only parked like 300 yards away. Anyway when I returned back to the same gate less than 7 minutes later they refused and basically fought me to allow me to return back in to the arena. They said that there was no reentry, but before I left our seating section I clearly asked the area attendant if I could go get my camera cause I forgot it and he said "yes, no problem." They kept me at that gate for 15 to 20 minutes. We picked the seats that we picked and we paid what we paid for a reason, so that we could see. But there was/were shipping containers blocking our & our young children's view.
We were never told that the noise was/or would be so deafening or would scare little children. So within 10 to 15 minutes of the actual event starting 3 of the adults left their seats because the children were so scared & petrified that they were crying and screaming. We went to guest services and told them the problems and they said there were no nose bleed seats left.. to contact your ticket agency/Amway on Monday and you will be reimbursed, no problem whatsoever. We got the lady's info and we left.
Reviewed Jan. 23, 2017
I bought tickets from you guys for a Xmas present and I have been leery of buying tickets online since I got scammed twice for one event before. It would have been embarrassing to show up with my partner for his present and get turned away. The transaction was easy and the price was lower than Ticketmaster for similar seats. The customer service was prompt and I would definitely buy from you again. Everything was great and legit. Thanks.
Reviewed Jan. 23, 2017
GARTH BROOK CONCERT. The concert was awful. The music was way too loud. It was so loud, you couldn't understand the words. When he spoke or sang. There was vomit, I saw in 3 places. And most of the people, stood through the whole concert. So we didn't get to see any of it. Were not able to stand for 2 1/2 - 3 hours. People were drunk, some people couldn't walk. Unless somebody else helped them. Why Garth thinks that 'loud music' is so good. It was a awful experience. I guess as long as Us arena & Garth are making big money. That none of you care. It's all about money, money, money. It was no fun at all. It was awful. We don't think much of Garth & wife anymore. They should be ashamed of their selves.
Reviewed Jan. 17, 2017
They don't advertise that the reseller could resell the tickets while you wait hours for them. After they charge your credit card and give you a confirmation number. After all the other avenues for ticket are exhausted you call and they offer More Expensive tickets. In Canada that is called Bait and Switch. Beyond disappointed. Will never go to this venue ROGERS Centre. OR USE TICKETNETWORK.COM ever again. I even purchased insurance and got 3 to 5 days. Visa charges on my card and no tickets. Pathetic.
Reviewed Jan. 17, 2017
When I bought some tickets for Sir Evans and Jamie Johnson, I received the tickets thru my email on time. It was also easy purchasing online from Ticket Network and it was a good experience with them.
Reviewed Jan. 15, 2017
The website and ordering process was easy, but the numbers on the rows were deceiving. We thought buying Row 1 seats meant we'd be in the first row. It was a disappointment to find out there were ten rows in front of us!
Reviewed Jan. 15, 2017
I've used TicketNetwork before and I purchase from them because of the difference in the prices of the tickets and fees. They offered me discounts on further ticket purchase, which I thought were a good deal, and I used it on the 49er tickets I bought. It was a good experience and I’d recommend TicketNetwork.
Reviewed Jan. 13, 2017
Last March I ordered tickets to see Hamilton. In NYC in December!! I had to wait an extraordinarily long time to get the tickets and received them the day before I left for the trip! I did not get any correspondence about them and was anxious about receiving them and if this was a reputable company since it was not one I had heard of previously. At the last minute- they changed the tickets I had ordered for over $1100 and said was that ok. I did not feel I had any choice but to say yes! Although they said it was an upgrade and was moved from row f to A. It was moving from 7th row to second row which some may have liked but was too close to see the entire stage and made us have to look up the entire time which hurt my neck!
Reviewed Jan. 9, 2017
TicketNetwork has a lot of easy internet access compared to other websites. I heard about them thru one of my friends who’s gotten lots of tickets from them and I have also purchased tickets for Lion King and Hamilton thru them.
Reviewed Jan. 8, 2017
The first time I've used TicketNetwork was a few years ago when I wanted to see Justin Timberlake in Detroit. I googled Justin Timberlake and TicketNetwork came out. I bought the tickets from them but I thought the website was fake and I was scared of it not going to be real. It ended up real and I went to the concert. The tickets weren’t badly priced too. Sometimes, tickets from TicketNetwork are expensive but not always. I didn’t use them again until I started going to like a lot of hockey games
When I started going to Red Wings hockey games I remembered I bought my Justin Timberlake tickets off of TicketNetwork so I checked on TicketNetwork. All of the Red Wings tickets were super expensive and TicketNetwork has good prices. Ebates and TicketNetwork are also paired off, so I get a percentage back on Ebates. Now, I always buy my hockey tickets from TicketNetwork. There was one time though when I didn't get my Wings game ticket and I contacted TicketNetwork. They told me I typed in the wrong email but they ended up delivering the ticket to me before the game. It was scary at first but they helped me out a lot. They have good service.
Reviewed Jan. 6, 2017
I've purchased tickets from TicketNetwork for concerts and hockey games and I've never had any issues. My experience with TicketNetwork has been fine and I buy from them depending on what they have available.
Reviewed Jan. 5, 2017
I was looking for tickets and the only way I could get tickets was through a third-party market. TicketNetwork seemed to be the most reputable so I got the tickets from them and the tickets were delivered on time.
Reviewed Jan. 4, 2017
I was able to get parking in the lot that was the closest to the gate and tunnel location of my Rose Bowl seating tickets. The price was pretty high but expected and the parking was easy and allowed rapid exit and avoidance of long waits in congested traffic. It certainly made our experience much nicer to have such a premium parking location.
Reviewed Dec. 31, 2016
I'm very disgusted because I go in the quickens loans arena and I'M lose my ticket and when I go back to the ticket office nobody find me in the system. I don't why. Anyway I see the game only the two last quarter. I coming from mississippi to see that game and I'm very mad about that.
Reviewed Dec. 31, 2016
As a first time guest we were a little disappointed with the seating in the Floor 2 section seats 7 & 8. The seating was too cramped for making the event enjoyable. Parking, getting in and leaving, left much to be desired. The event went pretty well, except for being packed in like sardines. All of this will weigh heavy when considering future events.
Reviewed Dec. 28, 2016
I ordered these tickets thinking I was ordering from the Ballet itself. I paid far more than I would have ordering directly from the PNB. I feel I was scammed, but have now learned a valuable but expensive lesson. Will warn all I know to beware of your site.
Reviewed Dec. 28, 2016
The overall experience was good. There was an issue with ensuring I received my tickets in a timely manner. I had to call your offices to check the status of my tickets. The best method of ticket delivery is email.
Reviewed Dec. 24, 2016
Order #**, Randy Rodgers Acoustic concert. My wife bought these tickets believing we were in line for a special show. 3 days before the show the tickets were available to be printed, we found out you had to reserve a table at the venue, all tables were reserved, standing room only. We called to cancel and were told we got what we ordered general admission, absolutely no intention of trying to make this right and zero refund. After more conversation with the venue, we found out these tickets were purchased for 50.00 and resold through this website. Another call to ticketnetwork to them giving them an opportunity to at least do something to make it right reinforced what swindlers they are. No concept of what is right and we feel robbed. They were unconcerned about any feedback.
Reviewed Dec. 19, 2016
The performance more than surpassed my expectations. It was an excellent show and the performers really made an effort to engage the entire audience. I highly recommend the show to anyone. I can't wait to attend the next one.
Reviewed Dec. 19, 2016
I will start with the ticket ordering process. I ordered 4 tickets on 12/1/16 and was told I would receive e-tickets on 12/8. The day came and went. I called and was told the venue didn't want the tickets released until 7 p.m. of the night before the performance. This can be a problem if you have a group going from different areas and you would think TicketNetwork would have contacted customers of this change. I received tickets at 11:12 p.m. the night before the show.
Then doors opened at 7 p.m. with the show scheduled at 8. At 7:50 an announcement was made the show was going to be 45 minutes late due to the airline being 3 hrs behind and some of the performers wouldn't be performing as their wardrobe was lost in transit. Also one would be performing in street clothes. They knew when everyone was standing in line at 6:30 in the cold the show would be late. Could have gone to grab a bite or coffee and still been to the show in plenty of time.
The show started at 9 p.m. What could have been a fun show wasn't. The host of the show came out and dragged on and on about Delta Airlines, and heavy pandering for tips began before the show even got going, and continued between performances causing rather large time lapses between performances. The routines were good but each performer gave their own spin on Delta (enough already) and made me wonder what they talked about in a regular show. I thought it was a bit unprofessional. After intermission the show was smoother and more enjoyable. I liked the House of Blues and the employees were accommodating under the circumstances.
Reviewed Dec. 18, 2016
As I was on my way to Dancing with the stars in Reno, the freeway was closed down and they turned everyone around because of multiple big rig accidents on the freeway. I couldn't make it because they wouldn't let us through and it was the only road up there. Therefore we were out of luck and hoping we could get a refund of our tickets or them transferred to a different show somewhere else. TicketNetwork was very rude and unhelpful telling me basically tough luck and if I wanted my money back I should have bought insurance. Well of course I didn't buy insurance because I had every intention to go to the show with nothing changing my plans, and I did go and was stopped on my way.
I feel it is very unfair that I spent $300 on tickets and flew all the way from VA to CA for this show in Reno Nevada and because of traffic conditions I couldn't go and they won't even at least transfer my tickets to a different show. Absolutely HORRIBLE CUSTOMER SERVICE, RUDE ASSOCIATES, and very INCONSIDERATE PEOPLE working for this company. They are horrible and have the worst customer service I have ever seen! Don't ever buy tickets from them! I would have appreciated any form of compensation for this situation but all they did was tell me too bad so sad and no one helped me.
Reviewed Dec. 17, 2016
When I looked at the original price, TicketNetwork seemed cheaper, but when I got to the end of the process, I was shocked at the total cost in the end. If the fees were disclosed upfront, I would have went with Ticketmaster ‘cause that’s what I’m familiar with. I tried to go to TicketStub and it redirected me to TicketNetwork. Then I called TicketNetwork a couple of times to get more tickets. I was trying to get it in the same section. The rep I talked to was fine and the service was great. They were trying to direct me to an automated system to do something and eventually I found it. Then I had to give them some information to verify who I was, and that felt weird. They told me to fax it and I had a hard time faxing stuff over to them back and forth. It also felt weird that the tickets didn’t have my name. They had somebody else’s name and I inquired about that. They told me that the tickets are purchased and then resold by the original owner on the network.
Reviewed Dec. 12, 2016
Since I heard good things about TicketNetwork, I bought football game tickets from them. I got the tickets in the email. They came very fast, which was good. Their fees are so expensive, though.
Reviewed Dec. 12, 2016
Great game, we lost but that was due more to Ivan Jaspers play calling than the Navy players inability to get the job done. Bravo Zulo to Army. Last note, I was 30 feet from President elect Trump when he was talking with the TV broadcast crew.
Reviewed Dec. 11, 2016
Not happy at all. Would not issue a credit my visa with. Part of our party had to fly back immediately because death of their mother. Have credit to use but sky high prices. Went to rodeo, paid over $250 per ticket and had nose bleed seats - pure **. Soon as I have used rest of my credit I will never use this service again.
Reviewed Dec. 11, 2016
TicketNetwork is where I found the best tickets that I wanted, and I've had a good experience so I've gone back to them as the one I use. One time I called because I haven't gotten the tickets in time, so they straightened it out and helped me pretty quickly.
Reviewed Dec. 10, 2016
I've been interested in seeing Hamilton and I got an email from TicketNetwork that said, "Hamilton tickets available." I also get stuff from Ticketmaster and Ticket Liquidator but I found TicketNetwork's seating chart showing where the tickets were located much more helpful than either of the other sites. I don't want to get a seat that's behind the post. It was very easy to order from TicketNetwork and the tickets arrived with no problem. I've had no concerns and I would order from them again.
Reviewed Dec. 8, 2016
I didn't have any problems finding the Steelers and Cowboys game tickets at TicketNetwork. They were alternate tickets as I had waited too long to get them and the tickets that I got were not where I was hoping to be sitting but it was all that was available at the time. It was wonderful we were able to get the tickets.
Reviewed Dec. 7, 2016
I had one bad experience with Ticketmaster. They stole $40 plus this last time because my daughter ended up buying two tickets. She didn't think it went through so she bought another ticket and that went through. Then the tickets I just bought with Chan Siberian Orchestra had a $30 service fee which was way too much. I'll never do that again.
Reviewed Dec. 6, 2016
Dolly Parton Concert NRG Arena Houston. What an amazing concert! I purchased tickets for my husband, Michael, for an early birthday gift. We were so impressed with Dolly. She made it such a personal experience. She is so real and funny, and good-hearted, and energetic. We were so thrilled that she included her Christian songs and talked about her faith in God. Our seats were excellent and the staff of NRG were all very helpful.
Reviewed Dec. 6, 2016
In my going with TicketNetwork, price was an important consideration, and I also knew that it was a reputable site. So far, it's been pretty good with them. We talked to a rep during our purchase and briefly afterwards, just to make sure that everything went okay. Although we ordered with some type of promotion, we haven't really taken advantage of it yet. Nevertheless, we enjoyed the experience pretty much and we're satisfied. We really appreciated that everything worked out great. I would recommend them.
Reviewed Dec. 2, 2016
I emailed customer service when I couldn't download something and they replied right away. But I resolved the issue myself before they even replied. The tickets arrived within the indicated timeframe. It was quick and easy overall.
Reviewed Dec. 1, 2016
The E tickets were never sent to me and I had to call several times to get them sent but the last representative got a manager involved and got the tickets sent the day of the concert. That being said, they were very easy to download and print. Much easier than another concert I went to. The concert was incredible so other than not getting the eTicket emailed in a timely fashion, the service was great. Thank you and have a wonderful holiday season.
Reviewed Nov. 27, 2016
I bought these tickets back in July and did not print them out. Before the concert, we discovered that we did not have the tickets. I tried calling the arena to see if they had my name and they had me call Ticketmaster, as they could have printed them out for me if I had bought them through Ticketmaster, I did not. I tried to look up the name of your company on my bill since my email search turned up nothing and you had Perfect Tix on the bill. I did try to call but there was no live person to talk to. So we couldn't go. It was not your fault that I didn't have the tickets in hand, but if you had a service like Ticketmaster I would have been able to get help. It was quite expensive. I suggest you hire an answering service with access to the customer database to help out with last minute problems. I will know now to buy through Ticketmaster. :/
Reviewed Nov. 27, 2016
I was trying to look up tickets to an event and I came across TicketNetwork's website. I went with them based on the price for the event I was looking for. My tickets are usually delivered on time and there have even been tickets where I downloaded them.
Reviewed Nov. 24, 2016
I wanted to find cheaper tickets and went online because it was super easy to use. But I wanted to see if there was a way to have six tickets in a row so I called and spoke to TicketNetwork's customer service as well and it was very helpful. I had some kind of promotion. When I was entering numbers, it popped up on the screen for me to have a discount and I used that for me to save money.
Reviewed Nov. 23, 2016
I bought tickets for the Lion King from TicketNetwork and my experience with them was okay. The timing of getting the tickets was good because I only ordered the tickets hours before going to the event. I would recommend TicketNetwork to other people.
Reviewed Nov. 22, 2016
We buy all sorts of event tickets and the price was the reason we got tickets from TicketNetwork. It has always been pleasant and easy with them and I've always had positive interactions with the reps. I've been able to take advantage of special discounts or promotions probably once or twice. I'll get an email or text message about them, but sometimes I'll forget about it, and so I'll miss out on the discounts and promos, which is a bummer. I'm really happy with TicketNetwork and I'll definitely continue using them.
Reviewed Nov. 17, 2016
I purchase tickets to a basketball game on 11/16/2016. That day I paid $58 a ticket before fees. I received an email from TicketNetwork.com confirming the purchase and informing me the tickets would be delivered to my email no later than 2 days before the scheduled event date of 12/18/2016. The following morning I received an email telling me the tickets had been unconfirmed and they could no long process the order even though THEY HAD ALREADY CHARGED MY ACCOUNT THE PREVIOUS DAY! When I called in to find out why my order had not been processed I learned that the seller had refused to sell them. In the meantime the ticket prices went from $58 a ticket to $350 a ticket!!!
When I called TicketNetwork they could do nothing and insisted they are nothing more than a middle man processing requests. They did nothing to help me other than give me some run around about how they only process requests. They couldn't get me another seat at the event for even close to the same price I paid the previous day. They did nothing to help me. Now my family who bought airline tickets to come the game is screwed because their prices jumped far beyond our range. NEVER USE THIS SITE FOR BUYING TICKETS!!! If the prices increase they simply pull the rug out from under you and say "well good luck finding tickets". ABSOLUTELY OUTRAGEOUS!!
Reviewed Nov. 15, 2016
Tickets I bought were fine. Game was super and I purchased tickets close to the jumbo screen thus I was able to see replays. People seating in our were very polite and friendly. My daughter and her husband really liked the game and the halftime show. TN has a super band. If anyone attends the ball game and they live in or near our area I recommend they take the Bus from Farragut TN $16.00 round trip. They drop you off 2 blocks from the main entrance and pick you up 3 blocks from the stadium. They start three hours before kickoff and start return trips starting the 4th quarter. Easy way to go. No hassle and everyone was happy for TN won. If I go again I will get tickets from you and definitely take the bus. We enjoyed the entire day. Beautiful Weather, super football seats and friendly Fans.

We are so glad everything worked out so well for you!
Reviewed Nov. 14, 2016
Seat location map on site did not identify seats as farthest balcony. Service charge for multiple tickets is usurious! Venue beautiful but we couldn't hear anything. No voices at all! Children did not understand action because they could not hear. Very unhappy!

We are very sorry to hear about the unhappiness with the experience! The service fee is a percentage per ticket to cover security, maintenance and website features. We hope you are able to view the play in another venue with more sound!
Reviewed Nov. 14, 2016
I looked through all ticket providers and I’ve done StubHub, TicketNetwork and another one as well. But I look at the prices and how much they charge for the service fee. TicketNetwork gave me a $200 coupon, but my bill was $196 so I was a little disappointed. But we were very pleased with the tickets and I received them quickly. We had great seats, too so everything was great.
Reviewed Nov. 13, 2016
The guy I talked to from TicketNetwork was really nice. I live in Arkansas and was supposed to pick up my Hamilton tickets at the theater in Chicago, and for whatever reasons, that didn’t happen. He facilitated getting the tickets sent to me electronically which was a complicated process that they were using. Because there was a glitch at one point he ended up getting me a better seat than I originally had and I got a really nice seat on the first row of the mezzanine. They were very helpful and I appreciated it.
Reviewed Nov. 12, 2016
For some reason an incorrect name was printed on my ticket - Ashley **??? One comment I have is your outrageous service fees. I definitely think they are far too high. In addition a fee is charged for ME to PRINT MY OWN TICKET! I don't think I will be using you for future ticket purchases, as it added too much $$ to the ticket price.
Reviewed Nov. 6, 2016
I saw TicketNetwork on SeatGeek. TicketNetwork was offering a better seat or a lower price so I used them, and it's simple, easy, and convenient overall. If they send me a discount, I'll purchase some tickets today.
Reviewed Nov. 3, 2016
Buying my Houston Rockets v Grizzlies tickets from TicketNetwork was frustrating. I was supposed to be able to get special discounts. At first, it worked on the page, but whenever my order was pushed through, the discount was declined. They said it's because of security reasons. I had to call in and fax in a copy of my ID or my driver’s license. However, they still weren't able to get the discount to work. But I got my tickets at the expected timeframe and my experience at the game was wonderful.
Reviewed Nov. 2, 2016
This would be the second time I used TicketNetwork and they were pretty good. I was looking for tickets and somehow they were available on the website and I tried them out. The first time I tried them out was a nice experience, so I used them again. They gave me an email and I printed out the tickets. Everything worked out and the tickets were exactly where they were supposed to be and everything worked out great.
Reviewed Oct. 31, 2016
I called TicketNetwork in Dec 2015 to purchase ADELE tickets for Aug 2016. It was for my sisters birthday present. We had just lost our other sister to murder and my husband so I wanted to do something really special for us. I spoke with a man who changed my mind regarding the tickets I was going to purchase and he said, "Do you want to treat your sister like a queen?" Well yes of course I do! So instead of buying two tickets for $800 he convinced me of a special package for that concert. Dinner for two, drinks and special memorabilia for each of us plus outstanding seats in P4 at Staples Center. I went through with the purchase and spent $2820.00 for both tickets! I am NOT wealthy by no means. I had just sold one of my cars so I had some extra money. I didn't receive the tickets until August 4th two days before the concert! I noticed there were no instructions on time for the dinner etc so I called TicketNetwork.
I spoke with 6 different agents. They all gave me the run around and lied to me! Told me the man doesn't work there anymore and that the calls were not recorded. Then another agent told me all the calls are recorded! So then I received the phone number to the company they buy the tickets from Paramount tickets. He was very kind and helpful. He said "please file a claim with your bank institution and we will pay you back your monies." So we didn't go to the concert. The bank did what I asked. Then they filed with TicketNetwork and they have them a transcript from August 6th when I had called to ask what to do. They never supplied the original transcript to the bank. The one that clearly shows I was taken to the cleaners and bought something I was never going to receive!
Now my bank, Wells Fargo has taken the funds back out of my account because the transcript states I purchased the tickets. Yes I did! But I purchased a package deal not JUST tickets! I am going to Kamala Harris our Attorney General and filing a claim there also! This business does NOT stand by their guarantee by no means! They have taken a huge amount of money from me that I deserve to have back because I did NOT receive the service I was sold. HORRIBLE CUSTOMER SERVICE!
Reviewed Oct. 30, 2016
I use TicketNetwork to buy tickets for football games. I wish that they could do a program where you purchase a certain amount of tickets and they could do a better discount. I'm interested in buying more tickets as I give them as gifts to friends and certain customers.
Reviewed Oct. 26, 2016
Someone told me about TicketNetwork on Facebook. Then, I've purchased four tickets, including of course, the two football tickets. I called them before the purchase to ask question and they were able to answer. I know the ticket was $130 something but then it cost me 30 extra for processing, so the ticket price was kind of high. Nevertheless, the tickets were delivered in the expected timeframe.
Reviewed Oct. 21, 2016
I bought football tickets from TicketNetwork because of the price and the location it indicated within the stadium. The price they posted on their website was a bit over the ticket window price but I thought that I’d go ahead and pay it rather than drive over to the ticket window to get it. But as soon as the information on my card got in there, they hit me with a $56 charge plus handling fees. I would have been better off buying the ticket at the window than it was online. I was disappointed. The process went right through and I wasn't given a chance to back out of it.
But it was just a couple of clicks then I already have the tickets coming to my house in time for the game and didn't have to worry about following up. Their email told me that everything progressed correctly, too. However, I wish they were upfront and told me what their total cost was gonna be before I put in my credit card information. If they fix that problem, I would be satisfied.
Reviewed Oct. 20, 2016
My experience with TicketNetwork was very good. I bought tickets for a New York Mets game and the fees didn’t seem too outrageous. Buying from them was convenient and the ticket was electronically sent to me on time. Everything was fine. I went to two more games and did the same thing.
Reviewed Oct. 19, 2016
I've made my purchase from TicketNetwork since they have tickets that I couldn't find anywhere else. I've purchased tickets for Niladri Kumar in October last year and for the Global Citizen Festival. Bought it all online and were delivered to me on time.
Reviewed Oct. 13, 2016
Everything went smoothly and efficiently with TicketNetwork. I got the tickets online, downloaded everything okay, printed them off, and rode the two and a half hours to Baltimore. And I got good seats.
Reviewed Oct. 12, 2016
It was great experience with TicketNetwork. I bought a ticket for a Lionel Richie concert and TicketNetwork was pretty reliable. Buying from them was also simple and straightforward. The ticket was sent on time and everything was good.
Reviewed Oct. 11, 2016
Stumbled up TicketNetwork when I was online. And since the prices that they offer were decent, I just went with that. Their website was user-friendly, too and I got my tickets in the expected time frame. It was a great experience. Thank you very much, TicketNetwork.
Reviewed Oct. 10, 2016
Found TicketNetwork when I was looking for some tickets and what I saw there looked very affordable. The very first time that I bought tickets off loop, I had a few issues with the site not accepting my credit card. So I called the 1-800 number. I had a lot of help from their rep. The second time I went on to use the site, it worked fine and I got my tickets in my email right away with the confirmation. TicketNetwork's easy to use and I'm sure I'll use it again.
Reviewed Oct. 9, 2016
I went online searching for tickets for baseball games and got them from TicketNetwork. I like the fast service and easily getting my things on time before the game. I was able to take advantage of the $25 off also. They were pretty good.
Reviewed Oct. 7, 2016
TicketNetwork gives affordable prices. I bought two tickets for the Global Citizen Festival but because the tickets weren’t issued on time, they had to cancel that one to give us a new one. But it was delivered in the expected time frame.
Reviewed Oct. 6, 2016
I was looking for Tiger tickets and TicketNetwork popped up on the search engine. I looked at the tickets there compared to the other tickets and they were cheaper. Their website was good and there were no issues. It was a nice experience overall.
Reviewed Oct. 3, 2016
A friend that I work with started ordering tickets at TicketNetwork and we all got together as a group and saw a couple of concerts. Then I created an account myself because after that, one other friend and I saw a couple of other events. In e-mails from them, there was a rebate form that I had opened up before. It contains two coupons which were worth $25 and said to print off and fill out. Then I take the receipt from one of my tickets, mail it in and I get a $25 rebate or cash back.
About a month ago, when I was ordering tickets online, there was an ad that popped up and talked about me getting $25 or $50 to save on the next purchase. I called the number on it and it was about joining a membership for Shoppers Advantage and Great Fun wherein I can get coupons and deals from. But I ended up cancelling it as I didn't want to pay almost $20 a month for something I haven't had a chance to take advantage of yet though I told them that maybe I'll look into it in a few weeks or a month.
Besides that, I’ve been extremely satisfied with TicketNetwork. We knew of concerts we were going to. So we would get the money together, I’d go on to the website and order the ticket and within 24 hours, it’s available to me and I print it off. I would recommend it to somebody but make sure that I'll explain to them that if they don't care about their seating, they can order the cheaper tickets, like $50, and that by the time they're set and done, they'd be paying $70 overall due to a processing fee for the tickets to be emailed by the company to them. The fee makes the process easy and I don't have to go anywhere so I don’t really find it that bad. I already have the tickets available and a good five or six hours to listen to all sorts of bands and have fun. That’s certainly worth my $70.
Reviewed Oct. 2, 2016
I chose to buy tickets for a baseball game from TicketNetwork because of their price. The tickets arrived within the expected time frame. Overall, it was a very good experience, and I'd recommend them.
Reviewed Oct. 1, 2016
I like TicketNetwork. My experience with them is good. I purchased tickets for football games from them and I got a really good 12% rebate on Team National. Also, they don’t charge big fees. The tax is there but there’s not a whole lot of fees associated with it. I’m very satisfied with TicketNetwork.
Reviewed Sept. 29, 2016
I bought a ticket to the Hank Williams, Jr. and Chris Stapleton concert using TicketNetwork.com. TicketNetwork was easier to access and it was easier to purchase from them than other websites. I actually got tickets, rather than printing them off myself, and it was delivered in an expected timeframe. I am happy and satisfied with my experience with them.
Reviewed Sept. 28, 2016
I was looking for an alternative to StubHub, I had a number of problems with their customer service so I needed not to use them anymore. Then I found TicketNetwork and their service seems to aggregate across the different providers. I have already used TicketNetwork to purchase tickets for a baseball game and a college basketball game. It was quick and easy, and the tickets were delivered in the expected time frame.
Reviewed Sept. 26, 2016
I was out looking on the internet and TicketNetwork ended up to be the website that I was using for purchasing tickets. I liked the price. Overall, I had an easy experience with them.
Reviewed Sept. 25, 2016
I was searching for tickets to a concert on the web and found TicketNetwork. They had a better price than the other resellers. I called them at one point to get some clarification on their fees because they tell you the ticket price then they also charge a fee per ticket for their service that isn't always well represented on the front end. So the tickets end up costing more than you think they're going to. But that's not them, it just seems to be the way the market works which is frustrating. But they did a pretty good job of following up once I purchased the tickets to make sure I knew where to get them. They also reached out afterwards to make sure that I got them. So it wasn't a bad experience.
Reviewed Sept. 19, 2016
I wanted to try out TicketNetwork.com. I started off with basketball tickets then baseball tickets like my brother. He got soccer tickets too. It's been really great so far. I like some of their prices and their schedule chart, and their customer service was really helpful. I bought tickets for a month before an event then bought more for another event. I thought they were supposed to be delivered like other ones before. Turned out I was supposed to print them all. I called them for a couple of questions and they answered all of them. Really satisfied with them overall. I have another brother and a couple of friends who asked me for the website and they were satisfied as well. I'm happy that I chose them over a different one.
Reviewed Sept. 17, 2016
They have the same price as other providers but they have different seating charts which I like better. The last concert ticket I got was for Adele in a Talking Stick Resort Arena. That transaction went well and my tickets were emailed to me immediately. But that concert was cancelled since then and we reissued. But overall, TicketNetwork was great.
Reviewed Sept. 12, 2016
TicketNetwork's surcharges are cheaper than everybody, and that's what drove me there. Another place wanted $30, and that's ridiculous. I happened to go to the internet, found TicketNetwork, and ordered tickets to the US Open. It was the cheapest one for the surcharge, and the seats were in the area that I wanted them in. It was all done online, and I printed the tickets off myself. It was satisfactory experience, and I will recommend them. They gave me what I wanted to get at the time with no hassle, and it was at the last minute.
Reviewed Sept. 10, 2016
I just bought tickets today, twice. I actually tried calling TicketNetwork because I got a $25 check when I send in the bill for spending on food but nobody answered. Overall I've had no issues with TicketNetwork and I'm very happy. I usually bought tickets for concerts and sports and Broadway shows. TicketNetwork has better pricing. Their platform is easy to use and tickets are delivered on time. But their special discounts or promotions always click out. I can never find the code. If I don't use it that day and then I go back another time, it doesn't come up anymore.
Reviewed Sept. 9, 2016
The tickets cost less in TicketNetwork. They delivered the tickets on time and I had a good experience purchasing there.

Hello Tsutomu! We are so glad that you had a good experience with our site.
Reviewed Sept. 7, 2016
I used TicketNetwork.com for a pro baseball and football tickets. The layout of the site made it easy to use.
Reviewed Sept. 6, 2016
It was easy to look up the tickets in TicketNetwork and they're cheaper. Also, I received the tickets within the time frame that I expected.

Hi Monica! Glad to hear everything was nice and easy for you!
Reviewed Sept. 4, 2016
I was searching for a ticket to the Ringling Brothers Circus. I've used another site, but they didn't have the tickets for the seats that we wanted available while TicketNetwork did. It was all done online and the website's very easy to use. However, I was a little annoyed that they were charging me seven dollars for an e-ticket delivery but I didn't have a choice because those were the tickets we wanted. I was looking for another site that didn't charge for the delivery because other ticket sites say that they don't charge.
Reviewed Aug. 29, 2016
My choice was between TicketNetwork and another company, but I went with TicketNetwork for the seats available and the price. It was easy accessing the website and it was a fast delivery.

Hi Bethany! Thanks for choosing us!
Reviewed Aug. 28, 2016
The prices were a little cheaper, and it was easier to navigate the page compared to the other companies. I bought tickets to The Reba McEntire concert and it was a wonderful experience. If I need tickets again, I will use TicketNetwork again because I liked the way everything was laid out.
Reviewed Aug. 24, 2016
It's easier to use TicketNetwork. I didn't have to create an account. I just go to their website and get tickets without having a password and all that stuff. I'd recommend them.
Reviewed Aug. 18, 2016
I like TicketNetwork's interface and their filters to be able to find the ticket I was looking for was really easy to use. My Chicago White Sox game tickets also arrived on time.

Hi David, thanks for leaving a great review of our site! We're so happy to hear that it's easy to use and we're also happy to hear that you had a positive experience with us!
Reviewed Aug. 5, 2016
Convenience and ease of purchase led me to become a TicketNetwork customer. I've bought tickets from them for the concerts of Steve Miller, Ethos and the Rocket band as well as for a Spurs game. I was very satisfied.

We LOVE to hear this Dario! Thanks so much for leaving such a great review! We're always glad to help!
Reviewed Aug. 3, 2016
Ticketnetwork.com sucks. The 200% "money back guarantee" is a complete joke. I recently bought two hard-to-get seats to the pit area for a rock festival in Bangor, ME. Roughly 18 hours later, I received an email from the underlying seller (Ticketnetwork.com is just a conduit between underlying buyers and sellers, like eBay) telling me that due to "inventory on the site not having been updated" the pit seats were not available. However, they were willing to offer me lawn seats instead, and because they felt so bad about the mistake they would give me those for $50 off each ticket. Great deal, right? No. Even with $50 off, the lawn seats were still priced above the rack rate, which I could easily get on Ticketmaster given that there were still tons of lawn seat available.
Based on my reading of the terms of the "200% money back guarantee" which Ticketnetwork.com touts on its site, I should have been compensated for twice the cost of my tickets since the seller had not been able to deliver the promised tickets. When I called Ticketnetwork.com, however, they said that they would not honor the guarantee. It is only honored in the event that a venue refuses entrance with tickets purchased on the site, and even in that case you have to get a personalized letter from the venue on official letterhead.
To make matters worse, it became clear in retrospect that the bait-and-switch the underlying seller had tried to bamboozle me with was planned from the outset. Despite telling me that they actually did not have any pit seats available, the seller continued to keep the pit seats listed on Ticketnetwork.com, no doubt hoping to perform their scam on some other unsuspecting buyer.
I would advise everybody to steer clear of Ticketnetwork.com. Instead, go with the resale seats from Ticketmaster.com. Not only can you be sure that Ticketmaster's resale seats are legit (as I did in this case... fortunately a day after getting screwed by Ticketnetwork.com I was able to find two pit seat on Ticketmaster.com), their service fee was only about half of what Ticketnetwork was going to charge me (Ticketnetwork charged a $25 service fee on a $99 ticket).
Reviewed Aug. 1, 2016
My ticket purchasing experience was excellent. I had no problem ordering them online. They arrived on time. They were exactly as advertised.

Hi Bill, We're so pleased to hear that you had a great experience with us. We appreciate the time you took to share your experience with us.
Reviewed Aug. 1, 2016
Smooth transaction, able to get tickets at short notice. Bought 2 tickets the night before the performance. Brilliant. Made our 2 daughters extremely happy.

Great Feedback Lindsay. We appreciate the time you spend to leave us positive feedback.
Reviewed Aug. 1, 2016
I found TicketNetwork two years ago and I’ve loved them ever since. I go to rock shows and we always get the VIP. I've gotten Slipknot, Breaking Benjamin from them. A lot of times, the tickets go quick on Ticketmaster or they won't offer the VIP sections. But the tickets from TicketNetwork get here fast and I've never had a problem. One time when I went in to purchase tickets, I was just looking and an hour later, I got an email and they gave me 5% off. Overall, the ordering process has been decent and smooth and everything has been right on time.

Hey Angela! We're so happy to read about how happy you are with us! We try to provide the best service we can for our customers!
Reviewed July 30, 2016
I really enjoyed myself but I find that my 16$ tickets with the US exchange and all the other charges became a little too price.
Reviewed July 30, 2016
I purchased tickets to the final Tragically Hip concert for the 28th Edmonton date. I was on vacation and ordered them on the link on The Hip Website. I would have never purchased tickets from a scalper. We ended up spending about $450.00 for really bad seats. People have been taken advantage of. This is the only blight on this band's final tour. And the claim of making donations is nonsense. I can make donations to whom I want. I don't need a seedy company doing it.

Hi Paulette, We're so sorry to hear that you weren't happy with the seats you chose when you placed your online ticket order. Looking into things further, it appears that you received the exact tickets you ordered. Regarding the donation you mentioned- you may have us confused another website who mentioned that. Regardless, we do hope you had a great time at the show!
Reviewed July 29, 2016
I bought a group of four tickets for the Concord Pavilion. Turned out to be very great seats for the price of lawn seats. Also include a lot of extras like lunch and VIP bar. Was very satisfied.

We always appreciate positive feedback Eric! Thanks so much!
Reviewed July 28, 2016
My brother told me about TicketNetwork. Using their website to buy tickets for Monster Jam and soccer games was an easier process and it was a great experience.
Reviewed July 28, 2016
When I purchased my tickets and even printed my tickets, the day of the event, I never saw anything saying that the Doobie Brothers were not performing at this event. Although Journey was great and so was Dave Mason, we were really disappointed in not seeing the Doobie Brothers.
Reviewed July 27, 2016
Tickets nowhere to be found. I bought the tickets many months ago. If the confirmation email arrived I never saw it. Couldn't attend.
Reviewed July 27, 2016
Purchasing tickets to see Noel Gallagher (NGHFB) in NYC for the date of 7/5/16 was pretty painless and the price was fair. Also, my tickets were received safely and promptly. The only issue I had was that I had purchased "event insurance" (which was included in the ticket price) - yet received an email after my purchase stating that the insurance was not applicable in my state. I do not believe I was reimbursed and if I was, there was no notification of such a reimbursement. Also, if the event insurance was not applicable and there was a disclaimer in regard to that, it was not made very obvious to the buyer at the time of purchase. Other than that, I would definitely use TicketNetwork for the next event that I attend.
Reviewed July 26, 2016
The concert was awesome, however the seats we had very very poor since all this sound equipment/men were set up in the middle of the seating with tents over their equipment which COMPLETELY blocked our view of the stage! Luckily we were able to end up where we could see, but had to try to move about 7 times.
Reviewed July 26, 2016
It was an awesome experience. Loved every minute of it. We can't wait to go again.
Reviewed July 26, 2016
I purchased some tickets to the Detroit Tigers and the Kansas City Royals at TicketNetwork a month ago. I never purchased tickets online before and I always buy them there but I figured I’d go get them before I went there. Their rep was good and able to answer my questions.

Thanks so much Cresenciano! We're so glad to hear that you're happy with you order with us!
Reviewed July 25, 2016
We purchased our tickets for Hall & Oates at TicketNetwork. Got my tickets, printed them out, went to check in at Klipsch, not a problem, not a worry. Good price, quick service, will definitely use them again. We really enjoyed the show and the people. It was a "Great Time". Thanks. Can't wait to go again...
Reviewed July 25, 2016
Show was great and Jill Scott's performance was excellent. Beautiful venue for a concert, breath-taking views. Only complaint was the cost of food/beverages. We paid $6 for a bottled water and $14 for a glass of wine. Really?? Please continue to have good artists at this location (preferably jazz and smooth R&B).
Reviewed July 25, 2016
TicketNetwork was great. I was able to print the tickets up on the computer and had no problems at all.
Reviewed July 24, 2016
We paid 312 dollar for four tickets. We were supposed to receive the tickets in mail. We did not. The last thing we received was an email saying the tickets will arrive soon. On the day of the event we had no option but to print the receipt and take it with us. At the box office they told us we need to have the actual tickets and we need to contact the seller. We called the seller, no response. We looked up the seat numbers and finally found them in one of the emails. When they finally printed the tickets for us and we arrived at there we realized the same seats were already sold. THIS COMPANY SOLD US SEATS THAT WERE ALREADY SOLD. Do not do business with them. I am contacting my lawyer on Monday to follow this up legally. Shame on this business.
Reviewed July 24, 2016
Quite simply, this was the most unsatisfactory experience I have had in over 50 years of attending Broadway shows. I have had dealings with StubHub and other ticket sellers and never have had a problem. When I pay more than twice the face value of a ticket, I do expect that the tickets will be at the will call desk when I show up for the show. Instead on Friday evening July 21 when my wife, who had flown in from California, to see OSLO with me, and I went to the box office, the response was, "We have no tickets for you" - even though I had paid over $500 for two tickets in row H.
Subsequently I returned to the hotel ($10 cab ride) to get out the information regarding the transaction with you. I proceeded to call you and waited the requisite several minutes on hold, only to find out that you had "sublet" the order to Gottixx and could not help me beyond giving me another number to call. It was now 7:15 PM for an 8PM curtain. I called Gottixx.com and spoke finally with one person who then referred me to "Eddie" who then apologized saying they had no record of my order or had lost it and they had no tickets for me that evening BUT he guaranteed me he would provide tickets for the Saturday matinee at 2PM in row F and that I could pick up the tickets anytime after 11AM.
So my wife and I had a nice stroll through Central Park and arrived at 1PM to the will call desk. Once again, the person at the desk told me I had no tickets. I tried to call you twice but hung up after being on hold for quite a while. I then called Eddie who told me he would get tickets for me in row F right away. At 1:30PM I inquired again at the will call desk and there were now miraculously two tickets for us in row E.
As noted, I paid well over twice the face value of the tickets - indeed, we could have waited for "returns" like two of our friends did that we met for theater and gotten into the show paying the true printed value of the ticket. While I don't mind the expense to secure tickets to a great show, what I truly disparage is the lack of professionalism, the failure to deliver goods for which I had paid in full, and the aggravation that this experience caused my wife and me. It is now 11AM on Sunday morning... I look forward to hearing from you at your earliest convenience.

Hello Ralph! I am sorry to hear about your disappointment with your order with our company. We have research what has happened and it has come to our attention that any contact made in regards to this order, was not done with TicketNetwork. If we were contacted at the time of your concerns, we may have been able to help resolve this matter quickly and in a positive manner. However, we were only contacted after the fact, at which time we reached out to you to express our disappointment that your order may have not had gone as planned. Having said that, we are sorry that our generous offer was not acceptable to you. We here at TicketNetwork wish that all our customers have the best experience possible for their events. To hear that your experience may have not be up to our standards disappoints us and we do wish that we could have come to an arrangement to apologize to you. If you ever would like to use our service again, please let us know and we will gladly see if there is anything we can do to insure that you have a better experience.
Reviewed July 23, 2016
Jays game - Had a great time, no problems at all!
Reviewed July 23, 2016
TicketNetwork seemed more reliable than the others, was cheaper and had better deals. I got Guns ‘N Roses, Lenny Kravitz, and Coldplay concert tickets. Coldplay was great, but the Guns ‘N Roses one was even better. I want to thank TicketNetwork ‘cause it was amazing and I had a very good experience in both of the concerts. I’ll probably purchase more for events that I like.

Hi Leticia! Thanks so very much for the awesome review! We're elated to hear you had such a fun time at the shows! Please remember to sign up for our newsletter so you don't miss out on any updates or discount specials!
Reviewed July 22, 2016
I was in Minnesota and bought tickets for the Minnesota Twins game on June 11th. I was charged close to $200. I wasn't happy with the 25% fee but it is what it is. Then TicketNetwork charged me $15 to go pick up the tickets. I have to take a cab to their location then walk inside and they just handed me the tickets. I contacted them, they said they'd get back to me and they never did.

Hi Jon, we are sincerely sorry to hear about your experience and the confusion. As an online marketplace we actually don't have an office location in Minnesota so you most likely met with your ticket seller directly. Although, we are happy that you received your tickets without any trouble and that you were able to use the $15 discount code we sent you to cover the delivery fee for this order.
Reviewed July 22, 2016
I bought tickets months ahead for $500. The tickets I received in the mail had $85 printed on them. I thought I was duped until I was led to my seats: center orchestra 1 row behind the orchestra. Stop scaring your customers!!
Reviewed July 22, 2016
On March 23 2016 I ordered 4 tickets for the James Taylor Concert in Spokane, WA. When the tickets finally arrived on July 15th (the concert was the 16th) the cost on each ticket was printed $85.00? I, however was charged $132.00 plus a $32.75 "Service Fee" per ticket and a $15.00 delivery fee, for a total of $670.00. The people sitting in our section at the concert verified that they had paid $85.00 for their seats, while I had paid $163.75 per ticket plus a delivery fee. Never again will I deal with this company.

Hi Maureen, We're sorry to hear about your displeasure with your ticket purchase. The tickets themselves are accessed from a wide variety of exclusive sources and are priced by their sellers based on ticket availability and the event’s popularity. This means that ticket prices on our site will almost always be above or below the face value printed on the tickets. The end result is that consumers are able to buy great tickets to highly popular events when those tickets may otherwise be sold out. I hope that helps!
Reviewed July 20, 2016
The concert was great. We had wonderful seats.
Reviewed July 20, 2016
I couldn't wait to get to this concert. I convinced my husband to go. We bought our tickets and traveled from NS to Bangor on Saturday to attend this concert. This has been my third concert in the past 3 weeks, one in NS, one in PEI, and this one at the Waterfront Pav. in Bangor Maine. I would like to say that we were so disappointed in this venue. We were supposed to have seats, we did. They were horrible, not safe to sit in and everyone was cramped in like sardines.
Once the concert started everyone was standing therefore we could not see. There were two video screens but they were too low to see anything. I asked one of the people working the concert why the screens were so low and they said because they didn't want anyone outside the concert area to see, well I paid a lot of money and travelled a long distance to come to this concert and was so disappointed that I cried. I tried to speak to some of the people that worked there. They told me to get in touch with the owners. So I am out in ticket money $202.50 multiply that by the rate (1 US $ costs me $1.33), so the 2 tickets cost me $269.33. I was hoping to go see Miranda Lambert in August but that venue with the seats we had no way for that price. Extremely disappointed.

Firstly, we are so sorry to hear that you were disappointed with the venue seating arrangement and can understand expecting one thing yet having something different happen. This can be very disappointing but hopefully you were able to still enjoy the concert as much as possible.
Reviewed July 20, 2016
The Middle man fee for the tickets is unreal. $15.00 to mail the tickets which was months in advance! Middle man fee of $79.00 was terrible. How do you justify this high price and I do all the work! The show was great except for your price to get tickets. Disgusted customer!!!
Reviewed July 20, 2016
Cotton candy was $14! And I have twins, so I spent $28 on cotton candy! We enjoyed the show and the kids were in awe. But I paid $337 for 4 tickets... I would think snacks and souvenirs would be a tad bit more reasonable.
Reviewed July 20, 2016
Barenaked ladies 7.16.16 - Great experience. Tickets came fast and everything went smooth.
Reviewed July 19, 2016
I purchased tickets from TicketNetwork because of their price and it was for a concert of Peter Gabriel. I had no issues whatsoever and I'd recommend TicketNetwork.
Reviewed July 19, 2016
Incredible, life changing experience! Was able to get access to the front row of the entire show from the pit! Thank you TicketNetwork! You will be recommended and used for future events!
Reviewed July 19, 2016
The processing service itself was fantastic. Your fees... totally unacceptable. They are way too high. I will be looking for other companies to purchase tickets from at lower fees in the future. Digital automated services are low in cost to you. Yet, in addition to the high fee I paid on each ticket, I also incurred printing costs of each ticket, tickets that had lots of color and ads on it that I didn't want, ads that you most likely generated income from. High fees and high printing costs to the customer... unacceptable.
Reviewed July 18, 2016
Tickets to Cub vs Texas Rangers game on July 17. Placed an order for 7 tickets from TicketNetwork, received tickets within a couple days. Very satisfied.
Reviewed July 18, 2016
Steely Dan in Pittsburgh. Great concert and great ticket buying experience.
Reviewed July 17, 2016
At the time of my purchase, according to the description of the offer, I believed I was purchasing General Admission tickets. See description: "Twenty One Pilots, Saturday, July 16, 2016 at 7:00PM. Section: Generic Floor, Generic Floor Row 10, Quantity 2." When my daughter arrived at the concert, they were led to seats in section J. Nowhere in the description did it state "section J" or any seats. When I received the tickets in hand, which I appreciated receiving 3 weeks ahead of the event, the seats specified "VPRE." Nobody could tell me what that meant, so, again, I assumed it was the general admission tickets I thought I'd purchased. My daughter didn't get to be with her friends at the concert. Frustrating to me. Won't buy from this site again because I won't know what I'm buying. I did like the email communication 3 weeks before checking on delivery and this survey asking for my satisfaction.
Reviewed July 17, 2016
We had a great time. Great customer service in helping us find our seats!
Reviewed July 17, 2016
I'm from small country in Europe and I felt here like in Stone age: after buying a ticket I had to take ticket by the entrance and pay for that "delivery" 15 dollars, that sounds strange. In Europe after purchase I simply get the ticket by email and I can enter the event by showing it in smartphone or I can print it, and I don't have to pay for that. At least the purchase process went good and it were no trouble to take the ticket.
Reviewed July 17, 2016
We went to go see a concert of The Guess Who. There was a special discount at TicketNetwork where I was supposed to call back to get a $25 discount, but I didn’t get a chance to do it. I downloaded the tickets and printed them out. It was a very pleasant experience and I had a good time at the concert.
Reviewed July 16, 2016
Loved the pre-show comedian as well as Jim Gaffigan's show. We were laughing non stop all night. Purchased 2 tickets months ago and ended up needing a 3rd ticket last minute & had a difficult time of it. Foxwoods box office told us they could've given us 3 seats together but because we purchased tickets online from another vendor they couldn't help us. Good to know for the future. Our friend sat in the row behind us, over 3 seats. The show itself was fantastic!!
Reviewed July 16, 2016
TicketNetwork's availability and prices are really competitive. A couple of years ago, we didn’t get the tickets in time but we got it worked right out. They emailed them to us and everything was cool.
TicketNetwork Company Information
- Company Name:
- TicketNetwork
- Year Founded:
- 2002
- Address:
- 75 Gerber Road East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketnetwork.com