Event Tickets Center Reviews

Selected what I perceived to be inexpensive tickets for a show with my daughter. These seat selections were intentionally listed below venue listed value. When the email arrived with the confirmation the tickets were for the completely wrong time and exponentially higher price than listed! I immediately contacted the ETC within the hour to say the time was incorrect. (Accepting my foolishness of using this vendor) They said, I see you didn't select the optional insurance. We will not issue a refund. This was not my mischoosing! Aside from exorbitant fees not immediately disclosed, there is no ability to see (true) seat availability or subsequently choose seats. And then to be issued tickets for the wrong show time!! Complete scam! Do not use this dishonest company/service.

The company was able to resolve my concerns.

Same day I found Tickpicks and 30% less. No refund available from Event tickets but they offered to sell with a 30% loss!!!! What a scam! What product doesn't allow refunds 4 months ahead of time?!! Scammers!!

We ordered 3 tickets to Disney on Ice at the Delta Center in Salt Lake City. They claim the tickets will be delivered the day before the event by email. We were advised (by their email) to open our tickets at the venue. Well only one ticket was there. It was a nightmare - a 3 year old very excited to see Disney on Ice. Delta Center couldn't do anything for us. So I sat with my grandchild on my lap while my husband had to wait in the car. Never again would I order anything from this company!!!! Be aware. Plus the tickets were way overpriced!

I recently had a very unsatisfactory experience with Event Ticket Center. My main issue was the lack of transparency and control over the seating selection. When booking tickets, I was only allowed to choose the section, not the specific row or seat. This lack of specificity was a significant downside for me. Moreover, the ticket delivery process was highly inconvenient. I didn't receive my tickets until a day or two before the show, which was stressful and did not allow for any planning. The tickets also didn't come directly from Event Ticket Center but from a third party, which was not clearly communicated beforehand.

This site is predatory in the fact that they charge an exorbitant amount and also don't guarantee your seats. There is no reason to use them ever. They try to look as official as possible so you will think they are an official site.

Purchased 4 concert tickets but never received them. Was told tickets will arrive just before concert date by email but nothing arrived. Tried to call their phone number without success. Never buy from this company unless you want to lose your money like me.

I have been helping a friend request a full refund for tickets for a postponed event. The tickets are for the Avenged Sevenfold concert in San Diego. The concert was originally scheduled for October 7, 2023, but was postponed to October 26, 2023. My friend could not make the new date and timely requested a refund from Event Ticket Center. My friend is legally entitled to a refund for a postponed event under California Business Code 22507(b), which states "The ticket price of an event which is POSTPONED, rescheduled, or replaced with another event at the same date and time, SHALL be fully REFUNDED to the purchaser by the ticket seller upon request within 30 calendar days of the refund request."

This company is a total ** scam. They overcharged me for tickets and added a bunch of fees that I didn’t see until the purchase went through and didn’t allow me to refund them, even minutes later. And they NEVER sent me the tickets. If this has happened to anyone else you should reach out to me because I will be following through with suing them.

I thought I was buying tickets from the venue. After comparing notes with a friend attending the same concert, I realized I mistakenly purchased from a broker and paid waaaay too much for the tickets--almost 3 times what I would have paid directly from the venue. When I contacted them less than 48 hours after my purchase, they refused to issue a refund. This is criminal! According to GA law, the company is required to disclose the difference between the prices charged at the venue vs. what this reseller is charging. They do not. I am furious and the company is less than helpful. I am escalating legally.