Event Tickets Center

Event Tickets Center Reviews

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Overall Rating
1.2 out of 5
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About Event Tickets Center

Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.

Featured Reviews

Everett, WA

Anymore when I try to buy tickets on Ticketmaster, I get on and the stupid site crashes 10 times in the process. With your site, one try and I have two tickets to Megadeth! Sweet!...

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Phoenix, AZ

Wow, I looked at several sites to purchase Willie tickets. Your site is transparent, easy and I never felt like I was being ripped off! Purchasing tickets online can be very daunt...

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What is Event Tickets Center?

Event Tickets Center is an online resale marketplace for tickets to concerts, sporting events, Broadway shows and other events. You can shop by city, artist, date and popular events and venues. The website sells MLB, NHL, NBA, NFL, NASCAR, PGA, college sports, tennis, boxing and WWE tickets and tickets for Broadway shows, concerts in all genres and special events like Coachella and awards shows.

For an additional fee, ETC offers ticket insurance, which covers 100% of your ticket price if you are unable to attend an event and provides concierge service to assist with parking and hotel searches. The company also offers a 100% guarantee on all its tickets, which ensures a refund (minus shipping) in any of the following cases:

  • Your order was accepted but not delivered
  • Your order was accepted but not delivered in time
  • Your tickets were not valid
  • Your event is canceled

How does Event Tickets Center work?

Event Tickets Center gets most tickets from the secondary market, so many are listed below face value. Its sellers must be registered; some have special deals with teams, band managers or event promoters. Many ETC listings feature eTickets, which can be delivered directly by email or text. Delivery methods vary by seller and event, but you’re guaranteed on-time receipt of any tickets you buy on the site. Often, ETC offers some last-minute and same-day tickets.

The site doesn’t list seat numbers, but for group sales the seller must indicate if the seats are split; otherwise, all seats purchased at once are guaranteed to be together. Sellers are responsible for processing payments and refunds.

Event Tickets Center fees

Event Tickets Center charges a service fee for all transactions. This amount depends on the sale price, number of tickets and other factors. The average service fee from ETC is 31.5%. Delivery charges also apply. ETC ticket prices are set by sellers and can vary greatly.

Event Tickets Center FAQ

Is Event Tickets Center reliable?

ETC is a marketplace, so every seller is different. Sellers must register with ETC to conduct sales through the site. The company guarantees receipt of its tickets before the event — or your money is refunded (note that refunds are issued by the seller, not ETC).

Does Event Tickets Center have a ticket guarantee?

Event Tickets Center backs every ticket purchase with a 100% guarantee, which covers purchase price and service fees (minus shipping) in case of order issues, including:

  • Your order was accepted but not delivered
  • Your order was accepted but not delivered in time
  • Your tickets were not valid
  • Your event is canceled
Does Event Tickets Center sell electronic tickets?

Event Tickets Center offers many tickets in electronic form. These eTickets are available to download and print.

Can I list tickets on Event Tickets Center?

You must be registered to list tickets on ETC’s site.

Is Event Tickets Center legit?

Event Tickets Center makes ticket shopping convenient with its thousands of searchable events. If you want last-minute tickets, tickets to sold-out shows or tickets cheaper than face value, you might find what you need through ETC. The company backs all purchases with a 100% guarantee; however, the sellers are responsible for processing refunds.

Event Tickets Center Reviews

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Page 1 Reviews 0 - 10
Customer ServiceCoverageSales & MarketingPricePunctuality & Speed

Reviewed Nov. 24, 2023

Selected what I perceived to be inexpensive tickets for a show with my daughter. These seat selections were intentionally listed below venue listed value. When the email arrived with the confirmation the tickets were for the completely wrong time and exponentially higher price than listed! I immediately contacted the ETC within the hour to say the time was incorrect. (Accepting my foolishness of using this vendor) They said, I see you didn't select the optional insurance. We will not issue a refund. This was not my mischoosing! Aside from exorbitant fees not immediately disclosed, there is no ability to see (true) seat availability or subsequently choose seats. And then to be issued tickets for the wrong show time!! Complete scam! Do not use this dishonest company/service.

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Kramer increased rating by 4 stars.
Online & App
After a positive interaction with Event Tickets Center, Kramer increased their star rating on Nov. 18, 2023.

Updated review: Nov. 18, 2023

The company was able to resolve my concerns.

Original Review: Nov. 17, 2023

This company simply drop-ships tickets from TicketMaster at massively inflated prices. They use SEO and their website UX to convince consumers that they are the source of tickets while hiding behind fine-print. The website functions nearly identically to Ticketmaster, and the fine-print is buried beneath all kinds of "guarantees" and awards.

If you are considering buying a ticket from this company, find the website of the venue of the artist and follow their links to the authorized ticket seller. I'm sure their army of lawyers think this is legal, but that doesn't mean it is ethical. I guess when you can't build a business that attracts customers by offering real value, the next best thing is to never issue refunds to deceived customers.

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    Sales & Marketing

    Reviewed Nov. 14, 2023

    Same day I found Tickpicks and 30% less. No refund available from Event tickets but they offered to sell with a 30% loss!!!! What a scam! What product doesn't allow refunds 4 months ahead of time?!! Scammers!!

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    Reviewed Nov. 14, 2023

    We ordered 3 tickets to Disney on Ice at the Delta Center in Salt Lake City. They claim the tickets will be delivered the day before the event by email. We were advised (by their email) to open our tickets at the venue. Well only one ticket was there. It was a nightmare - a 3 year old very excited to see Disney on Ice. Delta Center couldn't do anything for us. So I sat with my grandchild on my lap while my husband had to wait in the car. Never again would I order anything from this company!!!! Be aware. Plus the tickets were way overpriced!

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    CoveragePricePunctuality & Speed

    Reviewed Nov. 13, 2023

    I recently had a very unsatisfactory experience with Event Ticket Center. My main issue was the lack of transparency and control over the seating selection. When booking tickets, I was only allowed to choose the section, not the specific row or seat. This lack of specificity was a significant downside for me. Moreover, the ticket delivery process was highly inconvenient. I didn't receive my tickets until a day or two before the show, which was stressful and did not allow for any planning. The tickets also didn't come directly from Event Ticket Center but from a third party, which was not clearly communicated beforehand.

    Another major concern is the pricing and value aspect. It became evident that Event Ticket Center acts more like a broker, charging significantly over the face value of the tickets. This lack of price transparency and the inability to know exactly where you'll be seated felt very misleading. Lastly, their no-refund policy adds to the frustration. Given the uncertainties in seat allocation and late ticket delivery, the inability to get a refund feels particularly unfair. My experience with Event Ticket Center was far from satisfactory. The lack of clear information about seating, late ticket delivery, overpriced tickets, and no refund policy were all major drawbacks. I would not recommend their service, and I personally do not plan to use them again.

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    Reviewed Nov. 12, 2023

    This site is predatory in the fact that they charge an exorbitant amount and also don't guarantee your seats. There is no reason to use them ever. They try to look as official as possible so you will think they are an official site.

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    Customer Service

    Reviewed Nov. 2, 2023

    Purchased 4 concert tickets but never received them. Was told tickets will arrive just before concert date by email but nothing arrived. Tried to call their phone number without success. Never buy from this company unless you want to lose your money like me.

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    Reviewed Nov. 1, 2023

    I have been helping a friend request a full refund for tickets for a postponed event. The tickets are for the Avenged Sevenfold concert in San Diego. The concert was originally scheduled for October 7, 2023, but was postponed to October 26, 2023. My friend could not make the new date and timely requested a refund from Event Ticket Center. My friend is legally entitled to a refund for a postponed event under California Business Code 22507(b), which states "The ticket price of an event which is POSTPONED, rescheduled, or replaced with another event at the same date and time, SHALL be fully REFUNDED to the purchaser by the ticket seller upon request within 30 calendar days of the refund request."

    The Law is very clear. My friend is clearly entitled to a refund under the Law. We made numerous attempts to request a refund from Event Ticket Center citing the Law. Every time, Event Ticket Center ignores the Law and states that they will not grant the refund request per company policy. Event Ticket Center will not even acknowledge the Law's existence. I am appalled by their blatant disregard for the Law.

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    Sales & Marketing

    Reviewed Oct. 31, 2023

    This company is a total ** scam. They overcharged me for tickets and added a bunch of fees that I didn’t see until the purchase went through and didn’t allow me to refund them, even minutes later. And they NEVER sent me the tickets. If this has happened to anyone else you should reach out to me because I will be following through with suing them.

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    Verified purchase

    Reviewed Oct. 30, 2023

    I thought I was buying tickets from the venue. After comparing notes with a friend attending the same concert, I realized I mistakenly purchased from a broker and paid waaaay too much for the tickets--almost 3 times what I would have paid directly from the venue. When I contacted them less than 48 hours after my purchase, they refused to issue a refund. This is criminal! According to GA law, the company is required to disclose the difference between the prices charged at the venue vs. what this reseller is charging. They do not. I am furious and the company is less than helpful. I am escalating legally.

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    Event Tickets Center Company Information

    Company Name:
    Event Tickets Center
    Company Type:
    Year Founded:
    308 W University Avenue
    Postal Code:
    United States