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Event Tickets Center
Event Tickets Center
Overall Satisfaction Rating
4.13/5
  • 5 stars
    606
  • 4 stars
    253
  • 3 stars
    164
  • 2 stars
    43
  • 1 stars
    68
Based on 1,134 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Event Tickets Center

ConsumerAffairs Accredited Brand

Event Tickets Center helps our customers have experiences of a lifetime. As a resale marketplace, fans can find tickets to national and local events of all kinds including sports, concerts and Broadway shows. With a 100% guarantee, customers can have peace of mind when making a purchase from Event Tickets Center.

Event Tickets Center sells tickets at market value, which may be above, at, or below face value depending on the supplier. We have many great deals on the best seats in the house!

This company is a proud member of the Gainesville Chamber of Commerce.

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Event Tickets Center Reviews

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1 featured review
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Rated with 4 stars
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Verified Reviewer Verified Buyer
Original review: Sept. 23, 2019

Good experience. The website was helpful. However, the fees are way too much. Would like to see them cheaper. That's all I have to say. 40 words is way too much. Again, please reduce the fees for purchasing tickets. The fees for these tickets are 50% of the ticket price. Too expensive. Thanks.

Event Tickets Center response

Hi Fred, service fees are considered a standard among secondary ticket market websites, and most websites determine service fees based on a percentage of the ticket price. The higher the ticket price, the higher the service fee, and so on. Services fees allow us to have a secure online platform that guarantees all our client’s information is protected during (and beyond) checkout. We are always looking for ways to improve our customers' experience and your feedback is valuable to helping us make those improvements. We thank you for taking the time to share it with us.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 11, 2019

Not too sure about the added fees after the purchase price. I guess it is just the cost of doing business, but it does cut down on the number of shows that we attend. Overall we do love to attend and this is our 5th show to attend. We would attend more if not for the added almost $50.00 in fees.

Event Tickets Center response

Hello Ron! We are always looking for ways to improve our customers' experience and thank you for sharing your valuable feedback with us. The mark-up in ticket prices on the resale market is basically designed to cover the numerous expenses incurred by sellers to obtain hard-to-get tickets so that consumers can later purchase them at more convenient intervals. These sellers pay face value plus additional fees and/or have fee-paying memberships in special fan clubs and/or sometimes even pay their own mark-up fee by buying tickets from other resellers. We hope this helps clear things up!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 27, 2019

First time buying tickets online. It was simple. Site didn't let us know which seats though, only the section and row. It did say it would be 2 seats together. Hopefully it turns out that way. Otherwise ticket buying experience seemed easy enough. If there is a way to add the seat numbers too, that would be great.

Event Tickets Center response
Hello Joan,
Thanks for sharing your review!
All seats are guaranteed to be together unless explicitly stated otherwise in the seller notes on the ticket listing. Seats that aren't together must be advertised as being "piggybacked" or "split" above a certain purchase quantity.

Ticket sellers don't advertise seat numbers publicly for various reasons. This may be to protect their privacy (they may be season ticket holders) and/or to prevent double-booking of tickets by multiple customers. Specified ticket listings (seat by seat) would result in numerous customers buying the same exact seats at the same time.

We hope this clears things up!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2019

Fast and easy -- But the handling cost was pretty expensive! It cost roughly 25% of the cost of the ticket -- That is very high. Other than that cost the tickets were reasonable and hope to have a good time at the concert.

Event Tickets Center response

Hi Steve, thanks for your review! The service fee allows us to keep the site secure, maintain the website, and provide quality customer service. Thanks for sharing your feedback, we hope you have a great time seeing Bob Seger!

2 people found this review helpful
Rated with 4 stars
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Verified Reviewer Verified Buyer
Original review: July 8, 2019

Wish I knew more about where I will be sitting. Also the service charge is a bit steep, even compared to TicketMaster. Other than that I am very pleased with the whole experience. I look forward to getting my tickets.

Event Tickets Center response

Hi Michael, there are a couple of reasons behind why our ticket sellers do not include seat numbers on their listings, the most important one being your security. Seat numbers are disclosed upon delivery to your eyes only, which ensures that no one obtained your seating assignment prior to you even purchasing the tickets. Hope this helps clear things up for you! Thanks for sharing your review with us.

2 people found this review helpful
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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 9, 2019

Why is there never good support for handicapped people needing to buy tickets online? It's always jumping through hoops versus clicking a single button saying "handicapped accessible seats"... It's really not that hard to do... Other than that, the purchase was mostly easy. Maybe sorting by rows and allowing even seat selection options or even just showing what seats we are choosing before making a purchase...?

Event Tickets Center response

Thanks for sharing your feedback with us Brian. We understand your concerns! Ticket sellers don't advertise seat numbers publicly for various reasons. This may be to protect their privacy (they may be season ticket holders) and/or to prevent double-booking of tickets by multiple customers. Specified ticket listings (seat by seat) would result in numerous customers buying the same exact seats at the same time. Hope this helps clear some things up!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2019

Choosing seating was a little difficult. Have never been to the Belk theater. I pulled up pics of seating, and balcony arrangements in order to make my final decision. I will be more than happy to recommend others to this site, and will be using it again myself. Thank you.

Event Tickets Center response

Hi Amanda, thank you for sharing your review! We're happy to hear of your positive experience!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2019

Bill Engvall. Too many come-ons. I do not like the coupon trickery. I like straightforward info regarding sign-up, tickets and coupon use. I'm not interested in the added marketing schemes. I like to know upfront what I am saying yes to.

Event Tickets Center response

We appreciate you sharing your feedback with us Sheilagh!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2019

Had a great Experience Purchasing tickets for a friend, no problems..Randy was very easy to talk to and made sure my credit card was not charged twice. He also made sure the tickets I purchased were covered and under the warranty. I will surely call upon Event Tickets sales again.

Event Tickets Center response

We're happy to hear it Willie, thanks for sharing your positive feedback with us!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2019

Viewing tickets online was a little confusing. Would be helpful if it would indicate where row M, P, Q and so on are located exactly. My mother walks with a cane and is hard for her to climb to many steps. In the future that would be helpful. Thank You.

Event Tickets Center response

Thank you for sharing your valuable feedback with us Angelique!

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Event Tickets Center expert review by ConsumerAffairs

Founded in 2005, Events Ticket Center (ETC) is a resale marketplace for many different types of event tickets. ETC sells tickets to events all over the world and has provided service to over a million customers.

  • Pricing: Because ETC is a resale marketplace and not a box office, it sells tickets at market price instead of face value. This means that tickets could be priced above or below the asking price on the ticket.

  • 100 percent guarantee: ETC offers customers a 100 percent refund if they never receive their orders or if their received tickets are invalid. ETC also provides a full refund if the event is cancelled and not rescheduled.

  • Variety and inventory: ETC has an extensive inventory of tickets for a variety of different events. Concerts, theater productions and sports events are all available for purchase at ETC.

  • ETC mobile app: With the ETC mobile app, customers can search for their tickets, venues and events wherever they go. Users can order tickets and check venue seating charts from the app.

  • Tips and news: ETC’s news section is regularly updated with breaking news about events as soon as tickets go on sale.

  • Best for: concert lovers, theater goers and sports fans who often buy tickets at the last minute.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Event Tickets Center Company Information

Social media:
Company Name:
Event Tickets Center
Year Founded:
2005
Address:
308 W University Avenue
City:
Gainesville
State/Province:
FL
Postal Code:
32601
Country:
United States
Phone:
866-820-4553
Website:
www.eventticketscenter.com
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