Event Tickets Center Reviews

What a disgusting business. Running a sponsored post on google to scam people out of money that they would have paid to the original seller. You should be ashamed of yourself. Google should be ashamed for doing business with such fraud. All in all. Stay away and report everywhere.

If I could give this less than one star, I would. First of all when I placed my order it was placed under a completely different name from mine. Second of all I was charged a service fee (which is fine) and a delivery fee. (Let me remind you that the delivery fee is them just emailing it to my email so I got charged $10 for an email LOL) and another thing I noticed is that they often create fake accounts to give themselves good reviews! It's shameful and I believe everyone should know that this ticket website is a scam! They overcharge and under deliver. Oh and they don't allow full refunds, hmm I wonder why LOL.

This company is a ticket reseller. However when searching for a show they give you every impression that they are the main ticket office. I bought a pair of tickets and soon learned that they were a reseller. The base tickets were marked up from face value and then they had a massive service fee then tacked on a delivery fee on top of it. Once you purchased you have no option to cancel or resell. They then inform you that you will not be able to download your tickets until the day before the event.

I purchased two tickets for Valery Meladze for Thursday, October 16, 2025, at 8:00 PM Copernicus Center in Chicago, IL. The purchase was made on 11/25/24 at 2:50 am MST. The order number is #**. The tickets were supposed to be $176 each according to the CHECKOUT page. The fees were NOT broken down on the Checkout page. I saw $352.00 on the right side highlighted (SEE SCREENSHOT). It was hard to notice the total of $474.59 at the bottom only as the font is the same and absolutely nothing is highlighted.

I purchased tickets through this site for a local theater. They charged an egregious 70% markup for tickets they could not even confirm were in a decent area of the theatre. This site is a total scam. The money does not go to a local theatre. This site should be taken down.

I purchased tickets through Event Tickets Center. The receipt said my tickets would be delivered the day before the show, this seemed suspect. I was patient, they didn't arrive in my account the day before. The day of the show still no tickets. I emailed Event Tickets as well as MGM Fenway music hall about the tickets. I received a generic auto generated email from Event Tickets saying the seller had not released the tickets. So I began my 3.5 hr drive to Boston the see the show worried that I was being scammed. I called Event Tickets on my way down, I was again told the seller had not released the tickets and was given a guarantee they would arrive in an hour, mind you the deadline for arrival was 3:30 pm, doors open at 7 pm.

Awful! I bought tickets to a show and didn't realize my friend had already bought me a ticket. So I went to return mine, because I paid almost $8 extra for the insurance. I called a number and got directed to another country answering phone calls. I could barely understand the man the connection was so terrible. He gave me some bogus "claim number" and I couldn't figure out what to do with it? I have emailed the company multiple times, no response. I also realized that I had paid 3x as much for my ticket through this site than my friend did. And when I looked two days later on their site, the tickets went up $20!! Do NOT buy your tickets here!!

Stay away from! Scam! Double the cost you would pay from the venue with added fees. No refunds since everyone would be requesting a refund once they realize they are scammed. Terrible customer service, no managers available to speak with. Tickets don’t get delivered until the day before the event and you don’t even know what seats you are in, so no way to know they are valid.

One star is way too high for this shady company. They are scalpers to the end, I am talking at least 200% or more. Their customer service is a joke, I'm surprised they even have people to answer the phones, I almost think no answer is better than the help they give. Avoid! You are better off buying scalped tickets at the door.

We ordered tickets for a comic coming to Chicago three months before the event, received an email receipt/confirmation and paid in full. On the DAY OF the show, we went to receive the tickets electronically. When we got an error message we called customer service and was told “the supplier couldn’t fulfill your order”. What!?! Waiting to see if we get a refund and missed the show. I will never use Event Tickets again and will also contact the Better Business Bureau.