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Event Tickets Center Reviews

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About Event Tickets Center

Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.

Visit www.eventticketscenter.com

Helpful Reviews

Greeley, CO
Verified purchase
Be careful of this company as they charge you double what the ticket is worth. We paid for 2 tickets - they charged us $179 for each ticket (x2) plus $71.60 service fees plus $17....

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Mishawaka, IN
Verified purchase
The purchase of tickets was easy. Selecting seats a little confusing in that where logo for handicap was placed did not indicate if entire row is handicap or just the end seat. I ...

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What is Event Tickets Center?

Event Tickets Center is an online resale marketplace for tickets to concerts, sporting events, Broadway shows and other events. You can shop by city, artist, date and popular events and venues. The website sells MLB, NHL, NBA, NFL, NASCAR, PGA, college sports, tennis, boxing and WWE tickets and tickets for Broadway shows, concerts in all genres and special events like Coachella and awards shows.

For an additional fee, ETC offers ticket insurance, which covers 100% of your ticket price if you are unable to attend an event and provides concierge service to assist with parking and hotel searches. The company also offers a 100% guarantee on all its tickets, which ensures a refund (minus shipping) in any of the following cases:

  • Your order was accepted but not delivered
  • Your order was accepted but not delivered in time
  • Your tickets were not valid
  • Your event is canceled

How does Event Tickets Center work?

Event Tickets Center gets most tickets from the secondary market, so many are listed below face value. Its sellers must be registered; some have special deals with teams, band managers or event promoters. Many ETC listings feature eTickets, which can be delivered directly by email or text. Delivery methods vary by seller and event, but you’re guaranteed on-time receipt of any tickets you buy on the site. Often, ETC offers some last-minute and same-day tickets.

The site doesn’t list seat numbers, but for group sales the seller must indicate if the seats are split; otherwise, all seats purchased at once are guaranteed to be together. Sellers are responsible for processing payments and refunds.

Event Tickets Center fees

Event Tickets Center charges a service fee for all transactions. This amount depends on the sale price, number of tickets and other factors. The average service fee from ETC is 31.5%. Delivery charges also apply. ETC ticket prices are set by sellers and can vary greatly.

Event Tickets Center FAQ

Is Event Tickets Center reliable?

ETC is a marketplace, so every seller is different. Sellers must register with ETC to conduct sales through the site. The company guarantees receipt of its tickets before the event — or your money is refunded (note that refunds are issued by the seller, not ETC).

Does Event Tickets Center have a ticket guarantee?

Event Tickets Center backs every ticket purchase with a 100% guarantee, which covers purchase price and service fees (minus shipping) in case of order issues, including:

  • Your order was accepted but not delivered
  • Your order was accepted but not delivered in time
  • Your tickets were not valid
  • Your event is canceled
Does Event Tickets Center sell electronic tickets?

Event Tickets Center offers many tickets in electronic form. These eTickets are available to download and print.

Can I list tickets on Event Tickets Center?

You must be registered to list tickets on ETC’s site.

Still have questions?

Is Event Tickets Center legit?

Event Tickets Center makes ticket shopping convenient with its thousands of searchable events. If you want last-minute tickets, tickets to sold-out shows or tickets cheaper than face value, you might find what you need through ETC. The company backs all purchases with a 100% guarantee; however, the sellers are responsible for processing refunds.

Shop with confidence

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Event Tickets Center Reviews

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    How do I know I can trust these reviews about Event Tickets Center?
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    Page 1 Reviews 0 - 35
    Punctuality & Speed

    Reviewed July 8, 2026

    Quick and easy. The automated system made it very easy. Reasonable tickets and not time consuming.

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    PricePunctuality & SpeedRatesTransparency

    Reviewed June 19, 2026

    My experience purchasing these concert tickets for was smooth and easy. I was a bit confused later on, when I read the actual tickets, that somebody else's name was given on the ticket as a purchaser, and that the price I paid was different from what was on the ticket. My confusion arose from my not reading on the webpage the explanation of what the purchasing process entails. The tickets that I purchased were resale tickets. As I say, though, other than my initial confusion related to that, everything else about purchasing these tickets was fine.

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      Reviewed May 31, 2026

      It was an easy seamless experience. However, I bought the cheapest tickets, but I still think I paid more than if it was a direct purchase.

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      Staff

      Reviewed May 27, 2026

      Yes I'm a verified buyer of ZZ Top and Dwight Yoakam tickets. It very easy, everything was there you needed. It helps you go step by step when buying tickets. This was my first time buying them online.

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      Reviewed May 23, 2026

      The process was easy. This will be my first time going to the Met opera in NY.

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      Verified purchase
      PriceRefunds & PayoutsRates

      Reviewed Aug. 11, 2026

      This should be criminal. They sell tickets at double the price and when you realize that they won't refund your money. Just buy direct from the venues and never support these guys.

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      Staff

      Reviewed Aug. 10, 2026

      Bought tickets months in advance. Tickets won't be released until the night before the show. They won't disclose the actual seat numbers. Told them I needed an aisle seat. They appear helpful, but don't resolve anything. Will never do business with them again. Shady.

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      Kathleen increased rating by 1 star.
      After a positive interaction with Event Tickets Center, Kathleen increased their star rating on Aug. 11, 2026.

      Updated review: Aug. 11, 2026

      Within 1 hour of my review being published I received confirmation that my tickets were available and had to jump through hoops to retrieve them. A very cumbersome process.

      Original Review: Aug. 10, 2026

      I will never again use this service for purchasing tickets. I purchased the Guess Who tickets months ago and have never received my tickets. After repeated attempts to contain the seller and get my tickets delivered I have been place on hold. Told me they are working on it. Informed that my request has been escalated. Informed they will be delivered within the next 24 hours. They don't Know When I will receive my tickets. This is such POOR Business Practice. I will never ever use this company and will tell others the same thing.

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      Customer ServiceTech

      Reviewed Aug. 8, 2026

      Absolutely terrible experience. My partner purchased tickets for several concerts. After the first set of tickets did not arrive electronically my partner spent several hours on the phone with these people. Total waste of time. They are a complete ripoff. Please tell everyone you know about this outfit. Please also complain to the venue directly. All venues should be proactively warning their customers about this unethical and questionable vendor.

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      Sales & Marketing

      Reviewed Aug. 7, 2026

      I will not give any stars for this experience! I feel that I've been robbed! Last December, I purchased 2 tickets to an upcoming concert in Phoenix. They were for a Christmas gift. I paid $487.20 for 2 tickets in so-so seats. It took me a long time to pay off... Anyway, when I went to download the tickets, I discovered that Ticketmaster is selling them for $79 each (not including service fees)!!! I contacted Event Tickets and was told that once I purchase the tickets, I've agreed to all their terms and conditions (does anyone actually read every line of this BS from top to bottom?). I know they are technically right, my bad! But I'm still pissed!! BEWARE of event tickets! It's a scam!

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      Sales & Marketing

      Reviewed Aug. 6, 2026

      Scam site. I made the mistake of not fully researching my ticket options and paid double for worse seats. Make sure you are working directly with the event space, not this shady reseller.

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      Reviewed Aug. 6, 2026

      Easy to find wonderful seats and Easy checkout. I will use again.

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      Price

      Reviewed Aug. 6, 2026

      First time I bought tickets to this type of event and after I purchased the ticket I realized that I was charged 3 times the face value of the ticket. This by no means was a reflection of the baseball club. But definitely a reflection of buying third party. Please do your due diligence in making sure you are buying from the club and not third party!

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      Sales & Marketing

      Reviewed Aug. 4, 2026

      Event Tickets is a scam. They never send tickets. Do not buy from this company.

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      Reviewed Aug. 3, 2026

      Don't know how we missed that this site was a ticket resale site. This is the site that came up when I searched for an event we wanted to go to. We paid $262 total for 2 tickets to a show. The face value of the tickets we received were $84 total. What a ripoff!

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      Tech

      Reviewed Aug. 3, 2026

      This was the first link that popped up when I searched for concert tickets and I did not realize this is a sponsored third party vendor. Once I realized, I could not cancel the transaction and ended up paying almost double the amount for tickets than I would have on the proper venue site.

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      PriceRates

      Reviewed Aug. 1, 2026

      Considering that the price per ticket is roughly twice to three times more than other locations, I guess checking out was smooth. No idea where I'm sitting. Just told I have a row number.

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      Customer Service

      Reviewed July 28, 2026

      Maybe this is just been used specific, but I was not able to choose my seats. Moreover my tickets are not going to be available to print; I will supposedly get them emailed to me only one day before the performance. Not good.

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      Timeliness

      Reviewed July 27, 2026

      Very easy system to navigate. Received electronic tickets same day with no issues.

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      Customer Service

      Reviewed July 25, 2026

      A complete rip off. Never received tickets. Have spent the past two days. Emailing customer support only to be told. They’re on their way at a certain time and when that time passes, the tickets never came.

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      Customer ServicePriceRatesTimeliness

      Reviewed July 24, 2026

      I would give 0 stars if it was an option!! Worse experience ever. I bought 2 tickets from ETC on top of being way over priced (mistake on my end because I was excited and didn't do enough research) The event was saturday at 9pm, it was postponed due to weather, I didn't get an email or notification from ETC until next day sunday 9am (after I took a 2hr drive to the venue to find out that event is postponed). Event got postponed to the following Sunday and because I had other plans I was not able to attend, I tried to resell the tickets which ETC emailed me saying that reselling is an option and they recommended a third party that they work with, I couldn't for the life of me transfer or share the tickets with ANY selling platform.

      I tried the website ETC recommended (Ticketstocash), Stubhub, Ticket master, Lysted and a couple other websites but to no avail. I contacted ETC by phone multiple times and was with them for atleast 30-40min each time and they couldn't figure out how to transfer TICKETS I BOUGHT FROM THEM!!!! This was a complete waste of money, time, and effort. I'm super disappointed with every aspect of this transaction. Would never use them again. (PS: brave enough to admit it, tickets were a little over $500, when every other website had them listed for at most $160 each) What a rip off.

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      Customer ServicePriceRefunds & PayoutsRates

      Reviewed July 23, 2026

      Poor customer service, not clear that tickets are resale and prices are not fair. Tickets were purchased in error and company was contacted to ask for refund immediately, customer service was rude and unhelpful.

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      Verified purchase
      Punctuality & SpeedRefunds & Payouts

      Reviewed July 20, 2026

      I bought a ticket on accident for the wrong date. No refund within 24 hours (my bad; I understood there was no cancellations or any resale service). Buy a ticket for another day that I can attend. Voided the transaction a half a day later because the ticket was unavailable. Buy another ticket thinking it was a fluke... nope. Voided, AGAIN. Decided to buy a ticket through StubHub...where they offer the opportunity to resell the ticket if you can't attend. Don't use this site, it's horrible.

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      Customer ServiceOnline & App

      Reviewed July 20, 2026

      Purchase ticket day of event. Never received on my phone. While at theater box office. I was told the seat was sold. Thankfully, The theater was able to accommodate and give me another seat. And Advise not to use this service. I will never use Event Tickets again.

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      Refunds & Payouts

      Reviewed July 20, 2026

      While the initial process was fairly easy (though the time constraint was a bit nerve wracking - trying to find a seat when you are unfamiliar with the venue in a very short time period is stressful), the post-ticket purchase was terrible. I did not know that I would have to claim my ticket through Ticketmaster. Apparently, there is something wrong with my computer because Ticketmaster would not let me login. After several back and forths with their tech support, I have been told they cannot assist me with obtaining my (paid for!) ticket. I will never order tickets through this system again.

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      PriceRefunds & PayoutsRates

      Reviewed July 20, 2026

      Terrible experience. Could not access my tickets. The website sent me in a continuous loop when trying to reset the password. Had to purchase all new tickets from the venue and could not get a refund even though I couldn't access the tickets. Also, the prices were twice the cost from purchasing directly from the venue. Will never buy here again.

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      TechPriceRates

      Reviewed July 19, 2026

      I got GOT ... In my stupidity I didn't go to the venue's website first and instead googled the event (A comedy show at The Lab in West Hollywood). Event Tickets Center was one of three ticket vendors that were top searches and had the cheapest price $127/ticket vs $189/ticket ... And given that the comedian I wanted to see was kinda popular I thought that was the price. After I purchased 2 tickets for a total of $233!!! I then went to the venue's website to find out the show is only $30/ticket 😑. FML

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      PriceRefunds & Payouts

      Reviewed July 18, 2026

      This has been the worst experience I have ever had to pay for. The tickets were so expensive. Tickets Master and Livenation has been a nightmare. It’s been a pathetic experience

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      Sales & MarketingRefunds & Payouts

      Reviewed July 18, 2026

      I'm a disabled veteran who was very excited to get my boys tickets to see the broadway play Hadestown. I was given two options to purchase: Broadway or On tour. I chose on tour because it was closer to home. Long story short, I purchased tickets only to discover it was not for Hadestown the broadway play, but Hadestown:Teen Edition. I asked for a full refund and they said they wouldn't refund for "personal error". It was advertised as Hadestown on tour, not Hadestown/Teen edition. I was scammed and worse, I was not reimbursed. Horrible soulless company. I will never use Events Tickets Center again.

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      PricePunctuality & SpeedRates

      Reviewed July 18, 2026

      Concert cancels and they refuse to return ticket price. They say it will be rescheduled at a later date but no date given. This does not mean the date I could be able to attend so it would be forcing people to spend money on a seat they could not sit in. They can take back the ticket like every venue and resell it to people who can attend events on known dates, they know to have open.

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      Reviewed July 17, 2026

      I got robbed, triple the amount I could have got from original venue, won’t happen again.

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      Customer ServiceSales & Marketing

      Reviewed July 17, 2026

      I had no idea I wasn't buyer direct from Riverwind. I was on their site so when I received an email from a Mattie ** I was afraid I had been scammed. Still hope the tickets are just a barcode to scan. Will never buy online again.

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      Customer ServicePricePunctuality & SpeedRefunds & PayoutsBillingRates

      Reviewed July 15, 2026

      CAUTION! Contact the actual theater which the event is held. DO NOT support these companies that Rip You Off. I thought it was the outlet for our selected event we wanted to see. Instead after purchasing the tickets (4) I was charged $891. 65 and was shocked! When I called the ticket holder it took me 1 1/2 hours to get someone on the phone even after I was online with them on a online chat. While on hold I called the Performing art theater and asked "Where these seats were?" as on the purchase it stated they were seats, row number-NOT standing. I went searching online, for the given seat number I called the theater only to find out,There weren't seats But standing and was General Admission. Also to find out that the theater sells those tickets for a mire $85.00. And that there were NO Seats available!

      Once I was able to get someone on the phone..she was rude, nasty and refused to refund me the full amount. Instead she offered me a refund of $65. and some change per ticket also that she would put them up to resale at a price unknown...That is unacceptable! To resale and lay prey for someone else that didn't see this coming until you pushed the button to purchase tickets. I reviewed the the purchase and tried to source what they referred to as seats at the theater. Only to have to go through the waiting nearly 2 hours to actually talk to someone & then refuse to offer a full refund. This is BAD Business and this is Not the way Americans do business! Do Not Support them by buying tickets. It Is A RIP Off and they should be shut down. I contacted the credit card company and filed a dispute! I will not support fraud and nor should you.

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      Customer ServiceTechPriceRates

      Reviewed July 15, 2026

      Do not purchase tickets from this vendor. I purchased tickets that came in an email, and when I clicked the link, they never loaded into my Ticketmaster account. And Ticketmaster claims the order number doesn’t exist in their system and there is nothing they can do. Event Tickets claims that because I “accepted” the link in the email they sent, that they have no obligation to make it right. I am now out the price of the tickets but have no tickets.

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      Verified purchase
      Price

      Reviewed July 14, 2026

      I’m very disappointed with the inflated cost of your tickets to a Fisher Cats game. We take our grandson once a year so I should have researched tickets directly from the Fisher Cats. Feeling that I was taken advantage of isn’t nice. We will go and enjoy the game. Lesson learned.

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      Sales & MarketingRefunds & Payouts

      Reviewed July 13, 2026

      I would give zero stars if I could. This site is a scam. Got to the venue and the ticket was scanned and showed as “ticket refunded - invalid” and no way to get a refund. Buy direct from the venue. Do not trust this website.

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      PriceRates

      Reviewed July 13, 2026

      Good price for tickets on this site and easy transaction.. Will buy from them again.

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      PriceBillingRates

      Reviewed July 12, 2026

      I have contacted my credit card company to dispute the charges. I found out the price for a ticket is $19.00. You charged me $70.00. For 2 tickets that should have cost $38.00 you charged me $140.00!!!

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      Customer Service

      Reviewed July 11, 2026

      Not good. Didn't receive my tickets. Had to jump through hoops, live chat, etc. Annoying.

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      TechPrice

      Reviewed July 11, 2026

      This site uses tactics like "limited inventory!" alerts to charge you 2x the amount of a ticket that is still available at the primary vendor and then includes a service fee.

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      Event Tickets Center Company Information

      Company Name:
      Event Tickets Center
      Company Type:
      Private
      Year Founded:
      2005
      Address:
      308 W University Avenue
      City:
      Gainesville
      State/Province:
      FL
      Postal Code:
      32601
      Country:
      United States
      Website:
      www.eventticketscenter.com