Event Tickets Center Reviews

The Staff are **!!! We had tickets for the first floor. "Standing Only". We told them that it was not what was on Ticketmaster! We talked to four staff members, all said the same thing. We would be standing during a Lecture??? Advised that we should see if any balcony seats are still available. Extra 150.00. So we did. Turns out there were folding chairs for the Lecture. We could not get the money back from their Box Office. House of Blues does not train its staff. Don't check the floor for what event changes. It states we needed to be there at 7:00. Everyone in line was confused we stood there for 45 minutes waiting for the show to start. The show did not start till 8 pm. Also gave wrong info to other customers. NEVER AGAIN. DON'T GO TO HOUSE OF BLUES. LIKE they hire kids off the street hours before the show to manage the patrons.

My experience with Event Ticket Center is 10 out of 10! I inadvertently deleted my tickets from my email. When I reached out to ETC, customer support promptly got back to me with a new link. I had awesome seats! Orch A, stage left. Had a blast dancing to the Beach Boys songs all night (even though I was probably the only one standing up dancing for the entire show). :)

The Castellows show at Mercury Lounge NY was great. I give the show 5 stars and the venue 4 stars only because it's a little run down but hey it is what it is, a bar. As for EventTickets I'm not sure how to rate you. I realize you're a ticket broker so you are dependent on your sellers delivering. I did finally get the tickets 2 days in advance of the show so no lasting complaints but I did pay for them 2 months in advance. My understanding is the venue did not release the tickets until a few days before. I just wish there wasn't this long period where nothing seems to be happening. The link ended up coming through TicketMaster.

I recently purchased tickets to a local baseball game accidentally from the Events Tickets Center website. After noticing the mistake I made, I instantly got nervous, wondering if this was a spam website. Shortly after my purchase, I received an email detailing how and when I would get my tickets. This made me feel a lot better. My verified tickets came to my email just as I was told they would. I'll definitely be using the Event Tickets Center again.

The process was very easy to purchase tickets and my tickets were delivered as soon as I ordered them for a same day event purchase. Our seats were not great and we hadn’t been to the indoor venue before so the map is a little tricky. It doesn’t show you Obstacles that might be in your line of sight, but the process itself was easy.

Event Tickets operates as a scalping company. I believed I was purchasing through the venue’s official ticketing processor. After delivery, I discovered the ticket was tied to a different order number and another person’s name, and had originally been purchased for roughly one-third of what I paid. The show was not sold out. Identical seats were still available for more than half the price. This is not a misunderstanding — it is a business model built on consumer confusion and lack of transparency.

You guys are crooks and the scum of the earth. I clicked your link instead of the actual venue link and paid over double what I should have. I immediately noticed the mistake and reached out to you and you refused to help me. Shame on you. I’ll tell everyone to watch out and avoid you like the plague,

The site was deceptive insofar as appearing to be the venue. Cannot resell on the platform. Losing ~ 50% of my ticket price between their mark-up and the resale. They are particularly unhelpful via chat and there is no in person option.

This is a scam. They charge 3x venue prices and do not provide refunds. Do not use this company. They falsely state that the event is almost sold out and only 1 ticket is available. They all state that 301 tickets are sold for the event in the last hour, and that number never changes.

Never received tickets; however, received four emails confirming I purchased the tickets. The process and system makes not sense as a consumer. When you buy tickets to an event, you usually receive the immediately or within 24 hours.