TicketNetwork Reviews

Bought tickets for a play online (theater is in DC) from what I thought was the venue website but it turned out TicketNetwork seemed to be able to show up online as if they were the venue website. The tickets were promised at will call and, of course, the venue had no such tickets for me when I arrived there. Currently working on getting my $211 back but it is highly doubtful from this unreliable, lying, scamming company. I will of course have to go the credit card route and have the cost of the tickets removed from my bill. DON'T USE THIS COMPANY!!!! They are scammers!!

Worst ticket company ever!!!! Bought tickets from them and when I went to show the tickets were somehow transferred and claimed by someone. Spent several weeks dealing with this and they refuse to refund my $230. Hope these people go out of business soon!

I purchased four tickets from what I thought was Ticketmaster as my tickets say. Unbeknownst to me that TicketNetwork was false advertising. $1500 later I am stuck with four tickets because of life’s unexpected moments. So I call ticket network and speak with a guy who said all he could offer me was $150 as a courtesy fee. That was like putting salt on an open wound. Please do not ever purchase from this place. False advertising. Lesson learned. I’m out $1500.

I’m purchased tickets to an event in Dallas at a botanical garden. Once I completed my purchase I contacted the venue to find out about parking, nearby hotels because I was flying in and a few other details. The venue told me that the concert was not yet confirmed and no ticket sales were even available yet and wouldn’t be for several week if at all. When I contacted TicketNetwork they refused to refund me even after confronted with the details. THEY ARE NOT TRUSTWORTHY. Do not purchase from them.

$300 Marc Anthony concert. Never got the ticket. Customer service straight lie to your face. Now need to dispute with Affirm. They stated that I had claimed the ticket already and I had use another email. Lies.

This company is designed to mimic the venue or artist. When trying to buy tickets this popped up and since they take Paypal and looked like the correct pop up I purchased tickets. Bought center stage and about seven rows back. I bought these in November and was told that the tickets will be delivered within 24 hours of the show which is as I write this tomorrow, March 7, 2023. Today there was nothing in the AXS app which is where I thought they would be delivered. Nothing. When I called the box office of the venue I was told that I bought from scalpers and that my name was not in their system for any seats. I called American Express who gave me a 1-888 number. Three hours with back and forth because they used the email on my Paypal profile which is old and I no longer have access to it and I never use it- I always use a Gmail for tickets which is attached to my phone.

I tried to buy concert tickets last week. They sent me multiple links for the tickets that did not work. I ended up buy the same tickets at TickPick for more than $100 less. When I finally heard from TicketNetwork they told me they could not refund the tickets since they had delivered them. They never delivered them because their links did not work. They insisted that I keep trying their new links which I did not. I had to open a dispute with my Credit Card Company. Learn from my bad experience and stay far away.

Totally satisfied! Read a lot of bad stuff about TicketNetwork after I ordered my tickets and was very worried I'd been scammed. Tickets came through a little more than 24hrs before the event. Called the morning before the event date and (coincidentally?) tickets were e-mailed while I was on hold. Got into the event without any incident.

Do not use this company. Use Ticketmaster. TicketNetwork scammed me out $500.00 for Guns N' Roses tickets. Never ever using this company again. I never got my tickets. I kept calling but they were no help.

I wish I could give a 0 Star to these people, how in the world a company like that can operate without consequences in the US? Where are our laws? I purchase two tickets online thinking they were Ticketmaster. After not receiving my tickets I realize that this is a different company. They keep saying that my tickets were transfer to me by an email that does not exist. I call these people several times, they are a big SCAM. Don't waste your money, DON'T buy from them. They said that are NO REFUNDS and they never delivered my tickets. This is unacceptable and unbelievable. I few that anything can go online these days and there is no law against these kind of SCAMMERS. DON'T WASTE YOUR MONEY WITH THESE PEOPLE. SCAM - SCAM - SCAM - SCAM.

This company is terrible! I bought tickets for Madonna. Like others on here I thought I was on ticketmaster. You don't get the tickets until 2 days before. Why? It's because they're scamming you. I contacted them many times to make sure I was going to get my tickets 2 days before and that they are a legit company. They assured me all the reviews I read about them were false. 2 days before the show... My tickets were no longer available but they had 3 other seats they could give us. Wait what?!? I said "no, refund me" and they did. They use your money to hold the tickets and see if they can sell them to someone else for a higher price. Be prepared not to go if you bought tickets from this company.

I purchased tickets in November for a concert in May. It stated I would receive my tickets two days prior to event. Two days prior, they were not received. I chatted, emailed, and attempted to call but the number never got through to someone. On several chats, I was told that there was a delay from the vendor and that my tickets were guaranteed. Almost 24 hours to the time of the event I was notified that the tickets I purchased were not available? Um excuse me but what? I was told there were only two other tickets available, but they were not in full view of the event. I asked for a refund and was told these tickets were of higher value and could not be refunded, but I was offered 50% off next purchase. Yeah, that's never going to happen. Do not use these people. To say I was very disappointed is an understatement. I would not recommend this site to anyone, for any reason, at any time.

I landed on TicketNetwork because they were the first site that came up when I searched Ticketmaster and I didn't even realize I was on the wrong website. I paid what I later discovered was an extremely overpriced amount for 4 tickets to see Hamilton. That was in December and the play is in April. They still have not delivered my tickets. They claim I won't get them until the day before! This is ludicrous, I don't even know where I'm sitting! And if I can't make it, I can't sell them. But they try to get me to sell them on their resale site for half the price I paid for them! They have you coming and going and are completely unethical.

Purchased tickets three weeks in advance for a show at the Poway Center for Performing Arts in San Diego County of California. Same things happened as discussed in all other "one-star" ratings. People...count the "one-stars"...look at the words, and if you still go through TicketNetwork, it's on you!!! These folks don't tell you at purchase, but they sell tickets through a hokey marketplace and can't verify that the people selling tickets actually have the tickets. I emailed days in advance, answer "you'll get electronic tickets 24-48 hours in advance, we guarantee it". Today, the day of the event, same answer and I have 5 hours until the event. I called, blew a gasket, this is ridiculous.

Purchased spring training tickets through Atlanta Braves spring training venue CoolToday Park which connected to Ticket Network website. Received email from them 2/22/23 that tickets were transferred on 1/31/23 to Ticketmaster. Never received an email on 1/31 from anyone regarding tickets being transferred. Ticketmaster account had no tickets to be transferred. Contacted Ticket Network by phone who said they could not guarantee the seller would retransfer the tickets in time for the event and we would not get our money back if tickets were not retransferred.

Bought Michele Obama tickets for December 10, 2022. Company said they would send an email when tickets were ready to be transferred. Never, NEVER got that email. Called them 5 days before the event to get my tickets. NO ONE and I mean NO ONE could get me my tickets or the email. They said just wait you'll get them in time for the event. If I went through with my plans I would have to drive 100 miles to the event and HOPE they send the tickets. I could not take that chance. All the calls and online chat sessions (at least 20) to their customer service produced no results, got the same cut and paste answers each time. NO ONE was willing to call whatever department and just simply ask them to resend the email to transfer tickets. Luckily I used American Express to purchase the tickets so I stopped payment for them. DON'T BUY ANYTHING FROM THE TICKETNETWORK!!!

I purchased 2 tickets a few months back with my domestic partner. 3 weeks prior to the event he was killed. I asked for a refund, there was no way I am okay to travel. I even sent copy of death certificate. Refund denied, they rather I spend my time putting tickets up for Resale and just hope someone purchases them. All in between me dealing with the police, funeral home and Cemetery. DO NOT USE OR PURCHASE ANY TICKETS FROM.

We purchased Kevin Hart tickets in July for a November show. The show was Nov 5 and we were supposed to have our tickets by Nov 3. I contacted them several times and they assured me I would have tickets in time. The day of the show I still had nothing and was told that they could not get ahold of the seller, and there was nothing they could do to assure I would get the tickets. This company is a scam, do not buy from them!!!!

My daughter got fooled by this website - she thought she was on Ticketmaster (I'm sure that is not a fluke that everything looks exactly the same..) Tickets were purchased and an email was received to CLAIM tickets. As soon as my daughter did so, it immediately gave her an error "This Ticket Transfer has already been accepted by another email address."

Bought tickets that totaled $400 under pretense it was TicketMaster, this site has very similar, layout, and color scheme. Was notified it was postponed indefinitely, come to find out, there was never a show scheduled on this artist's tour and this venue. On the original show date, the artist was in another country. No refunds, lackluster empathy or customer service, and no updates whatsoever. They do not send any emails, aside from the emails I sent them, I only received 1 email where they notified me of the money they were taking.

I was one of those that desperately wanted some tickets to a Jack Harlow concert taking place in Toronto, and had to resort to this site to do so since tickets were sold out on Ticket Master. Was promised tickets to be available 4 days before the concert which was odd but I didn’t mind. It’s not till October 1st came and left that I started getting worried and began researching this company and was devastated by the reviews. I was sure I was not getting my tickets especially because I tried calling their line (no answer), and emailing (no reply). The only saving grace was the communication I had via the live chat that tried to assure me I’d be good. I ended up contacting the seller via email which also reassured me I’d be okay. Literally minutes after that communication, on October 3rd, I received the transfer link to Ticketmaster to get and save my tickets. I was elated.

I purchased "VIP rows 1-8" for a concert in Spokane. We ended up in general admission behind the VIP section. I was charged $150 per ticket and ended up getting $35 tickets. They took zero responsibility and said, "we are only a website that lets people sell their tickets". Unacceptable and do not fall for their scam! Buy tickets elsewhere.

In May I purchase two tickets for Bruno Mars at the cost of $733 that was to take place in Vegas Nevada on August 19. After paying for my tickets I received the email stating that my tickets will be mailed out to me on August 17 for an event that was taken place on August 19. I called and informed them that I lived in the state of Georgia. There was no way I would have gotten these tickets in time enough to make it to Vegas to see the show and that I needed a refund. They refused but they will get me the tickets in time enough. I filed a dispute with PayPal Credit for a refund and when PayPal contact them they gave PayPal a bogus tracking number which they never checked. I never received tickets for the event and to this date have not received a refund yet from PayPal! I will be filing a BBB complaint on both.

This company is a total scam. I ordered tickets in March for a concert that was in September. It has my birthday present to myself to see my favorite artist in concert. I did get VIP tickets as well as Floor tickets so that I could enjoy seeing him up close and personal. Today I got a email stating that they were unable to get the tickets I had ordered. The tickets are now double what I originally paid for them and I am not able to see the artist that has saved my life more times than he knows. When I questioned the agent how they can offer tickets that they don't actually have the response was "I don't know." Please avoid attempting to purchase anything from this company as they seriously don't care that they are blatantly lying to their customers and offering stuff they do not actually have to offer. Thanks TicketNetwork for crushing my dreams!

I bought two tickets for the Rammstein concert. I paid, and I got without any explanation the message that TicketNetwork is giving my money back. I wanted the tickets, not a refund, so I asked. Customer support blamed me I asked for a refund, later it was a miscommunication... I had the effort to call a number to book tickets again. Well, I was not willing to pay more money for the tickets and especially after such a bad experience. Besides, mistakes can happen anywhere, but getting first blamed is a no-go and smells like fraud. They had for a few days my money. And shouldn't I still get the tickets if it is a miscommunication? I´m annoyed and upset with this service.

I went to print my Concert Tickets and saw the GA price. It was $100 total. I was Charged $398.55. I called Customer Service. A Jason answered. I explained what happened and he accused me of cussing, I did not. He hung up. I called back. The same Jason answered and I asked for his Superior. He hung up again. Then I came here to the reviews. They are a scam company. Beware. PRICE GOUGING!!!

This website engages in deceptive practices. TicketNetwork copies the same website format, layout, and color scheme as TicketMaster.com. It actively encourages individuals to believe they are at TicketMaster.com by showing the same text, formatting, layout, and colors throughout the entirety of the search, selection, and ticket buying process. What TicketNetwork does not do, is inform the individual that they are being charged more for the ticket itself as well as higher ticket fees than TicketMaster.com would otherwise charge.

Upon doing my doing my due diligence & thorough research I decided to purchase tickets for the Musical - Frozen thru TicketNetwork, after all they were reasonable prices. But the one drawback to that is you can't check for the tickets until the day before of the event (Red Flag), so I ignored and decided to check day of event (6 hours ahead of event), well needless to say NO TICKETS so after calling them, the rep was like call back @ 3:00 so I check again and guess what? Still no tickets; upon them checking & validating and verifying me, she comes back and says the "seller" wasn't able to get the tickets and I'm like excuse me, the "seller"? and she was like yes, so now I have to find another activity to occupy my grandkids time because the "seller" couldn't come up with the tickets. But the one good thing out of this they're refunding me my money (got the email, confirming). So lesson learned here, will stick with who I'm confident with. At least that way I know I won't get disappointed.

TicketNetwork is a not trustworthy and I see many reviews that share my same story. A group of eight people purchased tickets for a show in Memphis, TN. First, we didn't get the tickets. Then, when the show was cancelled, TicketNetwork wouldn't take our calls and refused to provide a refund. They continue to evade us. This scam is at a cost to us of over $2000. It has been 6 months and we have still been unable to speak with anyone or get a response to our many requests. We purchased insurance and they will not honor that either. I hope they are completely shut down as this is an example of a company operating with no integrity.

I paid 400USD for a PGA Champioinship ticket which is worth USD200. It was my husband's birthday gift. I bought this in July 2021, today, May 21, 2022 I haven't received the ticket and the event is tomorrow at 7 am. Ticketnetwork says they won't refund me because the ticket is guaranteed and if I don't receive it they "will do their best" to get me a refund. I'm traveling to Oklahoma with no tickets, and they refuse any refunds. This is a SCAM, avoid it at all costs, I had to buy directly a new ticket through the PGA Championship website to avoid losing all the traveling costs. So ended up losing 400usd at ticketnetwork. Please DO NOT use this website. Is a total SCAM. There should be an option for zero stars, you will lose your money by buying at ticketnetwork.