Ticket Liquidator Reviews
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About Ticket Liquidator
Ticket Liquidator is an online resale marketplace for tickets to concerts, sporting events, theater shows and other entertainment options. The website is PCI (Payment Card Industry) compliant to ensure safety and security. The company provides refunds if an event is permanently canceled.
Ticket Liquidator Reviews
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- 4,899,405 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 29, 2017
I found cheaper rates at Ticket Liquidator and bought tickets for concerts and sporting events. It was easy, convenient, and the tickets were delivered on time.
Reviewed Jan. 28, 2017
I was online looking for tickets and Ticket Liquidator's prices were about 10% less than the other sites. I have purchased tickets from them for many events and I have always received them on time. I am extremely happy with Ticket Liquidator.
Reviewed Jan. 26, 2017
I was searching for concert tickets online and found Ticket Liquidator. I bought Stevie Nicks' concert tickets and tickets for some sporting events. Ticket Liquidator has availability of seats' choices. All in all, I had a very good experience, very straightforward and easy.
Reviewed Jan. 22, 2017
Bought concert tickets in August 2016 and concert was in January 2017. This was the first time I used this website so a little worried. I've bought tickets on StubHub before and got turned away at the door because duplicates were sold and I have been nervous ever since. This site said E-tickets ready for delivery in 1-13-2017. I didn't get any message that day. I called and got a "don't worry, they will be uploaded". I waited until midnight and never got an email. I sent an email asking for help but only got a generic response. Long story short: I did talk to a person who said those tickets aren't released until 48 hrs before. I did get the email download and the tickets were valid. Just be careful of the date they say you can get the tickets as opposed to when you do actually get them.
Reviewed Jan. 20, 2017
My daughter was perfectly happy with the tickets but if we're being fair they were sky high overpriced. I got 49 dollar tickets for over 150!?! It was my choice to pay it but if I knew they were 49 dollars I would have thought twice. Decent seats. Thank you.
Reviewed Jan. 19, 2017
Since the first time that I used their services, it worked well and their website is where to get trustable tickets. Sometimes, their tickets are also a little bit cheaper than the other ticket providers. I purchased tickets from them for a couple of events and the last one was for the Jingle Ball in New York where I bought Justin Bieber tickets. It was always a positive interaction too with the Ticket Liquidator representatives because they solved my doubts or some of my questions about payment, my account or where to pick up the tickets. But Ticket Liquidator could have more people using their services if they also have deals like the one StubHub has in which they grant $10 for the next purchase.
Reviewed Jan. 18, 2017
I get concert and sporting event tickets from Ticket Liquidator. They were easy to deal with. I was concerned that I'll be sitting looking at a pole all night and not be able to really see the show. They called me back right away when I called and took care of my concern. They said that those are actually good seats but just for my trouble, they gave me a free parking pass so I don't have to pay for parking. Then it was actually good seats. They definitely went above and beyond. And also each time they deliver the tickets in the expected timeframe. My experience with them was great. I'll definitely use them again.
Reviewed Jan. 17, 2017
I got a couple of NHL hockey game tickets from Ticket Liquidators. As a consumer, the price was reasonable. It was better than the other site I looked at. Their price was less than face value. They had a couple of follow-ups to say that they hope I enjoy the game and to think of using them again. It's convenient. Everything went through quickly and perfectly. It was a great night, and the tickets were good. I couldn't have been any happier so I will continue to use them. I passed on their name to some other people since, and I'll continue to do that.
Reviewed Jan. 15, 2017
We purchased tickets for the Cirque du Soleil on Ticket Liquidator. Their price is half the price of Ticketmaster's. We were pretty happy with our overall experience. Their staff was very nice, and we got our ticket delivered in the expected time frame. The seats we got were good and we felt like we got a good deal.
Reviewed Jan. 14, 2017
My mother bought tickets to go see the Lion King in New Orleans on January 14th back in OCTOBER. It is now 7pm on January 13th and we still have no tickets. She was informed back in December that the tickets would be sent 12/28. Then she received another email pushing back the delivery date to 1/4. She patiently waited for the tickets, hoping they would come. No sight of them whatsoever. She called the broker and they looked into what was happening and said that the person who originally owned the tickets didn't send them when they were supposed to.
To Ticket Liquidator's credit, they said earlier today they are looking for replacement tickets and if they didn't get them, we would be refunded. However, this is something my mother has been planning for me and her to do for 3 MONTHS NOW. I don't see how it takes that long for tickets to be delivered. She is devastated as these tickets were my Christmas present and she spent $400 on them. Extremely disappointed with the service of this company.
Reviewed Jan. 13, 2017
I check Ticket Liquidator first before I check anywhere else for tickets. Their prices are a little bit less than StubHub. I got tickets for NBA games from them but on my last purchase, they didn't give me the ticket. So I called them about that and they gave me a refund in an expedient manner.
Reviewed Jan. 11, 2017
Large service fee. $15 charge for delivery charge and I picked up tickets. Almost missed show. Was told after holding close to an hour tickets would be at Tony's Di Napoli. They were not. They were at Broadway On 8th. Will never ever use you again.
We sincerely apologize for the pickup confusions. Our records indicate the situation has since been resolved and if you happen to have any questions, please do no hesitate to ask!
Reviewed Jan. 9, 2017
By mistake I did print the paper with all the information. I did show credit card and ID. And I was denied to see the show because I did not buy tickets directly with the Cirque du Soleil. They tore apart the paper with all the information and told me they can not give back to me.
Reviewed Jan. 9, 2017
I was looking for the best ticket price and I heard about Ticket Liquidator from a friend. So far, I had a fine experience with them. However, their fees are too high. I just wish all of these places would lower their fees because it's disgusting how much everyone's cornered to market on it and everyone charges these outrageous fees which is wrong. It's too much taking advantage of people and nobody can afford to go to shows, and a lot of people that can afford to go show doesn't want to because of people like Ticket Liquidator and no other choice. It's disgusting what they've done to the industry.
Reviewed Jan. 8, 2017
From start to finish, working with your company was a nightmare. The service staff was non-responsive and when they did respond they were rude. It is clear that customers are not important to your company. I will never buy tickets from you again.
Reviewed Jan. 6, 2017
5 years ago I was looking for tickets for a concert. I went through lots of websites and came across Ticket Liquidators, and since then we've been buying lots of tickets from them. I usually deal with a ticket broker and I only use Ticket Liquidators if my ticket broker doesn't have the tickets that I'm looking for. I try not to buy from them because of the high broker fees that they are charging. But their representative is usually helpful when I call them when the tickets do not arrive in a timely manner. Overall I'll only recommend them to a friend as a go to place when they have no choice. For example, if I spend $10,000 with them I'll spend $120,000 somewhere else because the service fee is lower.
Reviewed Dec. 29, 2016
It's quick and easy to buy tickets through Ticket Liquidator. I bought tickets for a Louis C.K. show and it was a little bit cheaper than others. I had the tickets in the expected time frame, and I just printed them. I would recommend them to my friends.
Reviewed Dec. 28, 2016
I learned about Ticket Liquidator through a friend. I buy concerts and NHL Hockey games through them. I use them for their reliability and convenience. Their representatives are very pleasant, relatable and extremely helpful throughout my purchase and the tickets are delivered on time. I would recommend them.
Reviewed Dec. 25, 2016
My husband and I go to a lot of concerts. I use Ticket Liquidator for cheaper tickets. My complaints are about the way tickets are sold from the venue that gets them in the hands of the people who are selling them on Ticket Liquidator. But any complaints I have would not be the Ticket Liquidators' problem or fault but the promoters' problem.
Reviewed Dec. 21, 2016
We got tickets from Ticket Liquidator for Pet Shop Boys and the Fillmore Beach and everything worked out fine. The only thing we didn’t like was the venue because we paid for the pit pricing but when we got there, the pit was full and we couldn’t stand anywhere. It was hard and we stood on the stairs and didn’t have an actual seat. They said it was VIP and that we should stand in the pit. But towards the end of the evening, we went around the other side and then we were able to get into the pit but not close enough. But that’s okay and it was fine. Still, TicketLiquidator was awesome. We had to pick the tickets up at a certain area and they told us where they were at in the will-call area in the VIP and they were there.
We're so sorry the pit area was too crowded for you to get the perfect view! But we are glad you were able to make the best of it!
Reviewed Dec. 20, 2016
First, my experience with Ticket Liquidator was HORRIBLE! I ordered these tickets 9/1/16. I could NOT select specific seats, only the general area, i.e. Second Tier. I was charged $482.50 — WOW! These must be “premium seats…” WRONG! I asked and paid for the tickets to be delivered to the Park Central Hotel across the street from Carnegie Hall. I called multiple times because the tickets had not arrived and the performance was 2 days away. THEY COULD NOT TRACK THE TICKETS and could not tell if, when or if ever the tickets would be delivered. Finally they said I could walk across the street to the box office and get them. This I did... WAS I SHOCKED!! I got my tickets, they were marked $18 each, Second Tier, Box 12, Seats 4 & 5… PARTIALLY OBSTRUCTED!!
I called TL back immediately and asked how I could be charged $480.50 for $36 tickets. It was not like I was just now purchasing tickets for this sold out performance, I purchased them when they went on sale 9/1. I finally spoke with someone named Brandon, and after about half an hour of largely BS about their large volume ticket purchases, “markups,” etc., he did refund me $200... WOW, that really made me feel “good”… That made these $18 tickets, only $140.25 a piece!!!! The box was barely 6’x7’, and contained 8, yes 8 chairs. We were crammed in there like sardines… And could really see only half the stage! Carnegie Hall was fabulous to be in; the show "Twas the Night Before Christmas" was a disappointment and mediocre at best. BEWARE!! Ticket Liquidator are a RIPOFF!! Buy your tickets directly from the Carnegie Box Office, they will be the face value of the ticket plus a small handling charge. You will get what you pay for.
Reviewed Dec. 20, 2016
We've purchased tickets from Ticket Liquidator countless times - Adele tickets, Cher tickets. I bought tickets everywhere - in New York City, Nashville, Tennessee, Augusta, Georgia, Charlotte - and I have had nothing but good experiences with them other than the price. They're expensive. One time, I was getting concerned about the Adele tickets at Madison Square Garden getting there and then all of a sudden I got them a month earlier than what they said. We’ve had tickets on the gift cards which we’ve had issues with. We learned that the tickets don't go to the readers when they get tickets through a ticket source. When they read them at the door, you have to go to the ticket office at the event and they will issue paper tickets which is good and my daughter loves that.
I can get good tickets for the events I want. The Adele event was sold out and I went to Ticket Liquidators and got my choice of tickets but I paid the premium. My daughter went and saw them twice. One time they were $800 and one time $1,200 but Adele’s pricey everywhere. I got two tickets when they first went on sale at Madison Square Garden. I had four computers running and I stayed on that computer for three and a half hours. Finally, through my wife’s handicap, I was able to get two handicap tickets after three and half hours something for $75 each and I only had like two minutes to purchase them. The next day on the Today Show they were talking about Ticket Liquidators and legal ticket scalpers got all the tickets. But that concert was sold out and they couldn’t put more people in that building.
I bought tickets local here for Miranda Lambert and the local venue was playing some funkiness with the tickets. The tickets weren’t good, but I paid $30 more per ticket and I got great selection for a local, little small place. We're going to New York City again to see Kinky Boots and I purchased the tickets for my daughter who is 16 years old. I look first from the theater and Ticketmaster but it's hard to deal with them. I can't get a selection at all and I only get what they will give me. With Ticket Liquidators, I'm willing to spend the money and get good tickets. People ask me how I get the tickets and I tell them I go through Ticket Liquidator first. I disagree with some of the stuff said about Ticket Liquidators. I’ve read all kind of crap and it’s not true. Ticket Liquidators is very straightforward.
This is very heart-warming. We at Ticket Liquidator aim to ensure customer service quality is at its highest. We sincerely appreciate your business!
Reviewed Dec. 20, 2016
I bought 2 tickets off of this site and when I went to the concert they were rejected because apparently the girl that sold them to me also sold them to other people also and the box office told me that there's nothing that can be done. So how can people use this site to steal people's money. I am out 300 dollars now.
We are so sorry for your situation again. We see here that we were able to resolve the issue with you already! Please let us know if you have any further questions or concerns.
Reviewed Dec. 19, 2016
Thank you!! This was the easiest thing we did our whole trip! Went on the site, found the show, bought the tickets!! Got amazing price with even better seats!! Show was great, venue was great, and all the staff were amazing!! We will tell everyone we know to use this service before anything else!!
Wow! Thank you so much for your feedback and great comments!
Reviewed Dec. 18, 2016
Three years back, I typed in Google "cheap tickets for an event". Ticket Liquidator was the first one that came up and I started going through that one and then a couple more. I decided to buy from them because it’s quick, easy to look up tickets, it gives you an expanded seating chart unlike the other sites and it’s cheaper. I buy tickets for concerts, sporting events and a children’s events. Whenever I buy tickets, I usually buy two or more, so I take advantage of their promotions, because every once in a while, they’ll do the 10% off of a $100 or 20% off a $200. Tickets were delivered on time and are always legit. I will continue using them.
We are so glad to hear that you've been a loyal customer since you accidentally stumbled upon us! We are truly grateful and hope we continue to keep you with us.
Reviewed Dec. 16, 2016
With Ticket Liquidator, I've always had a good experience. I ran across them online and purchased tickets for baseball, football, concerts, and theater from them. The only buzzkill for me is to get down to the end and find out that I'm paying a lot more than I expected to be paying. If I knew upfront how much things are gonna cost before I commit, it might have a better impact on what I do. I'd like to be able to shop ticket providers and find out who’s got really the best deal but it's all the same for all ticket sales people since they got their fees at the end. Then there's another one that a friend of mine used but we got various tickets that didn't work and that was really bad. I've never had that experience with Ticket Liquidator and the tickets were always good. I even get the tickets on time. So, the bottom line is they work and that's important.
Reviewed Dec. 15, 2016
The hockey game tickets were for friends of mine, everyone had a good time and a fine experience. Although when I ordered the tickets online, I had to call the customer service because I got locked out. But they unlocked my order and helped me with the purchase.
We are happy to hear we were about to assist you in accessing your order for your tickets!
Reviewed Dec. 14, 2016
I've used Ticket Liquidator over the years for sporting events like Gopher basketball and Viking football. We went to a Minnesota Golden Gopher basketball game about two weeks ago and I just went online, did a couple of clicks and that's it. I like the way how quick the order comes back. It allows me to print it right there in my house. It's convenient.
Reviewed Dec. 13, 2016
Seats were great. My husband had a fantastic time, especially since the Falcons won! The fees were a bit much on the tickets. Transportation and parking was a nightmare, some more information about that would be very helpful. I had to give 5 stars because he had such a great time.
Reviewed Dec. 13, 2016
My company partners with Ticket Liquidator on our online mall. I’ve purchased tickets for concerts, football games, and baseball games. And I've used the $25 rebate. Overall, it was easy to get my tickets and print them off. I'd recommend them.
Reviewed Dec. 11, 2016
I was purchasing 4 Bon Jovi tickets for March 2017 using Ticket Liquidators. I observed an insurance charge ($14.95) that was not checked on my billing information page. I agreed to a $7.95 charge to have the tickets emailed to me. Tickets were $193 a piece for 4 totaling $772 plus $8 (email service). $780 was the total displayed cost for the tickets. I reviewed my personal information and proceeded to the review my purchase page. The computer screen flashed and my total for the tickets was $1011. I was charged a service fee of $231. That is more than the cost of one ticket. This is definitely a scam. I called and was told I reviewed my purchase before completing the transaction. I strongly disagree... My friends agreed to pay the difference. I hope these tickets are legitimate.
Reviewed Dec. 11, 2016
I've been using Ticket Liquidator for Denver Nuggets and concert tickets because of the price and everything has been going smoothly. I was supposed to have a rebate but I got disconnected while I was on the call. I don't think I got it because I haven't gotten anything from them.
Reviewed Dec. 10, 2016
I had a great experience with Ticket Liquidator. I was looking for good pricing for Hamilton musical and Ticket Liquidator had the best price. I called if they have different dates for the same event and they did. So, I have four different tickets. I bought the tickets on a Monday or Sunday and the tickets came the next day. Everything was perfect. The event will be on the 21st of December but I already have them for over a week. More people needs to know about Ticket Liquidator.
Reviewed Dec. 7, 2016
I've been using Ticket Liquidator for a couple of years. They got better prices. The last thing I got was for a hockey game. I talked to customer service last year because I ordered something but didn't get the email for the tickets. There was a delay that happened. It was getting close and I was getting nervous but they took care of that and fixed it in a matter of hours.
The only thing that gripes me is the extra fees for all the stuff. It's disheartening when I get a ticket for 50 bucks but then I check out and it's 75. It's electronic but yet there's a download fee then a processing fee. Those are things that irritate me as a customer. I get it that they are providing a service but sometimes that fee is different because of the popularity of the concert or the event. I have a problem with that. That's gouging. My recommendation is one flat fee and put it in the ticket. Apart from that, their service is fine and I'd recommend Ticket Liquidator.
Reviewed Dec. 6, 2016
I purchased tickets for the World Series game for my stepdaughter from Ticket Liquidator. We chose to buy from them since they were handy. They did fine but they are very expensive charging a 20% service charge. That's a $600 commission when one buys a $3,000 ticket. I had to talk to their representatives several different times because of things that were going on but it worked out. I'm happy with the experience.
Reviewed Dec. 3, 2016
I stay loyal to Ticket Liquidator because they always have tickets available. Everyone goes to Ticketmaster and it gets sold out so I just stopped going there. Ticket Liquidator has all the tickets and at a reasonable price. All of my tickets are delivered within the expected time frame, except for the most recent ones. It was not until the day of the event. I was getting nervous but they came through.
Reviewed Nov. 26, 2016
Got tickets to Barbara Streisand in Houston. All the way through the different order pages, it kept on showing only a 7.50 fee for the tickets. However when I received the final receipt on an email, it showed another $150 service fees. Very sneaky – why do they not place that service fee all the way through the purchasing process. I spoke to a customer service and a customer service manager and was just told that it was shown in a fine print on the final page before I click confirm. Just think that this is despicable method of doing business. Not going back to Ticket Liquidator that's for sure.
We are very sorry to hear about the unhappiness with the fees involved with the orders. The fees (service fees and delivery fees) are displayed prior to completing the purchase on our website to ensure customer's are aware of the full total for their tickets.
Reviewed Nov. 24, 2016
Ticket Liquidator had the best choice and a good app. I talked to their reps a couple of times and they were very helpful and professional. They called me and made sure that everything was good. They're definitely better than StubHub. I recommend Ticket Liquidator.
This is what we strive for and accomplished with you, Peter! Thank you for recommending us and continuing to use our website for your purchases.
Reviewed Nov. 23, 2016
I used Ticket Liquidator a couple of times over the last few years for Broadway shows and sporting events. There was electronic availability for the delivery of the tickets and I could get there right away. That was the biggest thing about Ticket Liquidator. I got a few promotions along the way too. I've had a few chats with their staff and my experience has been very seamless from payments to delivery. Ticket Liquidator could send me more discount coupons if they want, though. I’m very satisfied with them and I have recommended them.
Thank you for such kind feedback! We really do try our best to ensure customer satisfaction and have achieved that with you as you are a loyal customer!
Reviewed Nov. 22, 2016
I purchased Cubs tickets for the Dodgers game and the Indians game from Ticket Liquidator. They were first on the list and they had tickets, and knowing those tickets were in short supply, I just went ahead and got them. I had one delivered and picked up the other one in person. They requested for financial information so I called and confirmed it. Then they called and said they didn't get the information. Fortunately I had the name of the guy that I talked to and he confirmed and they made it right, so I still got the tickets.
Reviewed Nov. 17, 2016
I always had to go to the box office to buy tickets. It's cool that I can get them from Ticket Liquidator. I got Dodgers games and concert tickets from them. In most cases tickets were delivered on time. It was only once when it took a while. The only thing I don't like with Ticket Liquidator is that the fees are getting ridiculous. I’ve spent so much money and instead of giving me a discount, they increased the prices, like with a regular baseball game. The ticket price was normal, then it wasn't right when the playoffs came. The service charge went up as well. A set price for a service charge, regardless of how much the ticket is, would make sense.
Reviewed Nov. 14, 2016
I've used Ticket Liquidator eight years ago and it worked out all right. So I tried them again and purchased World Series. It was getting to the point where I had to get something and they're the first that came into my mind. However, the commission was outrageous, but I had to pay them.
Reviewed Nov. 13, 2016
I purchased tickets for concerts and got them from Ticket Liquidator because of the price. The tickets arrive on the expected delivery time. I have a good experience overall, and recommend Ticket Liquidator to my friends.
Reviewed Nov. 10, 2016
I booked Hamilton Chicago. When I thought I was booking Hamilton new york - they are mixed together. I called 1 minute after my mistake and was told "read the fine print - you're out $750." The worst is they profited $200 off my mistake and don't care. Avoid them.
We are very sorry to hear that the order was placed incorrectly at the time of purchase. We do see that you contacted our offices for assistance and as we are unable to provide refunds, we offered a generous discount to place a new order. We are sorry we could not have been of more assistance.
Reviewed Nov. 5, 2016
I've used Ticket Liquidator for a lot of concerts and some sporting events. The navigation's easy and I understand it. They always have the seating chart available and now they've got the actual views of the seats that pop up. It's really convenient. A couple of times I was offered a 10% but there was nothing available at the time that I was interested in. My tickets were always delivered on time except for one incident where they held on to them and I didn't know why. I shot out a ping and they sent them right away. They were pleasant about it.
I would recommend trying to get tickets from them if a regular ticket agency is sold out and Ticket Liquidator is the last option. The third-party sellers should be avoided because they're just going to make money on the customers. These third parties snatch up all the tickets and the customer end up paying a margin on top of that. Plus the service fees are pretty ridiculous and they're not revealed until the tickets are bought or about to be purchased.
Reviewed Nov. 2, 2016
We tried using this company for tickets to Grand Ole Opry. When we found out it did not include everything we wanted, I called back to cancel tickets within 5 minutes. They would not answer the phone, and when I got through would not return my call. We did not use the tickets, and they would not refund the money. I will never use this company again, and will tell everyone to do the same!
Reviewed Nov. 2, 2016
I called Ticketmaster. They said, "Hold on. We're going to get you Phish ticketing." And it turned out to be TicketLiquidator. The had tickets close to the date of some shows I wanted to go to. I went and printed the tickets. The person told me that I wasn't going to be charged, and they could save me some money by getting them myself. And I went to Office Depot, and had them print the ticket out for me because it was about a week away from the shows. I didn't want to trust TicketLiquidator being delivered but I got charged for a delivery fee.
They sent me a piece of paper said I got a $25 card from Target and a $100 worth of wine. The discount was supposed to be $25 off the tickets, but they told me that they were going to send me a check for $50. I already called about getting the check for the $50 off. TicketLiquidator told me it'd be a couple of weeks before I get the check in the mail but I'm in the process of moving.
Reviewed Oct. 27, 2016
I like Ticket Liquidator's website - how it's constructed, how I can easily see the tickets that are available without having to wait the way that I do with Ticketmaster, and the way it lets me see the venues and then select by the seats. It's the easiest website for getting tickets and I have bought concerts and sporting events tickets thru them. I have recommended them.
Reviewed Oct. 25, 2016
We were trying to get Green Day concert tickets and going with Ticket Liquidator was the route that it took us to get that done. It was very thorough and very easy to get them on the phone. Also, they told us to sign up with Great Fun where we can get discounts for movie theaters, etc. Then they said they would send us a rebate in the mail if we signed up for this program. Unfortunately, the concert was postponed but we were very satisfied with Ticket Liquidator and I would recommend them.
I'm sorry to hear the event was postponed, but thank you for the feedback on our website. We sure do hope you can attend the postponed date!
Reviewed Oct. 20, 2016
We were looking for tickets online and found Ticket Liquidator. They were very competitive with other websites and we went with them for the price. The tickets were delivered in an expected timeframe. It was a very good experience and we were very satisfied.
Reviewed Oct. 19, 2016
I was looking for cheap tickets online and I found them at Ticket Liquidator. I made the purchase and then I got an email that said that those tickets had already been sold. It brought me back to the website so I called someone and then they said they didn't know why that happened. But they found new open seats for me and transferred my information over and got me those tickets. The customer service lady was the most helpful customer service lady I had ever dealt with.
Wow! thank you for such wonderful words. We will pass the good words along to the representative you spoke with.
Reviewed Oct. 16, 2016
I purchased tickets to the Cubs vs Dodgers game for $530, drove 3 1/2 hours to Chicago, and was told at Wrigley Field that the tickets were fraudulent. They stamped a big VOID on them and we were sent home. We had to cancel our credit card, called the company and they said they can't do anything unless we fax the tickets or get a 'letterhead' from Wrigley. They didn't even ask for any of my information and were NO help at all. PLUS the man at the box office at Wrigley said that this happens a lot with said company. So not only did we not see the game, we are just out that money and the 7 hrs we spent in the car. I will NEVER do business with them again or recommend them to anyone. Worst experience EVER.
Hello Lori, we are so sorry for the situation that happened with your tickets. Our records indicate you have been advised on what is required to proceed with this case. If you have any further questions, please do not hesitate to contact us at customersupport@ticketliquidator.com
Reviewed Oct. 14, 2016
We've been using Ticket Liquidator for a while. I have compared all ticket sites and Ticket Liquidator has the better deal. They also had some better seats offered. We've purchased just sporting events from them mainly Jays, football and I got hockey last year. It was almost immediate that we could do the printing of the tickets off of the computer by ourselves. Our experience was easy.
Reviewed Oct. 7, 2016
I was looking for online ticket purchases for the Nationals and Ticket Liquidator was one of the websites that I landed on. What I really liked about them was the way they lay out the ballpark, people get the view of the ball field from where they're sitting. I also took advantage of the 15% discount for people buying more than a certain amount because there were a bunch of people who would go to the ballgames with me. It's a very convenient process. People don’t have to go all the way down to the ballpark to buy the tickets there, and come home and distribute them. And their fees are quite reasonable for the service, too. Also, one time, because my printer capability was not up to par, a helpful rep got me through it. I keep recommending Ticket Liquidator to others.
This warms our heart to hear. Thank you so much for the kind words and for continuing to be a loyal customer.
Reviewed Oct. 6, 2016
I purchased tickets from Ticket Liquidator for the NBA and NHL pre-season games. First of all, the price was reasonable. Their price was the lowest because every other site has fees, so the tickets may cost the same, but when you add these fees, the prices go much higher on the other sites. Furthermore, the usability of the site is very good. I like the site, how it's designed and how I can switch from sports to concerts. In addition, we got out tickets even faster than our expected time frame. After about five minutes, I'd get an email and download the tickets.
With my first purchase, the site said that my payment didn't proceed and I had to contact the Customer Service, so I called them. The reps were very informative, helpful, and solved our problem very quickly. They needed my ID, so I sent it by fax. After that, the purchase was brilliant. So, that experience was good and they did a good job.
Thank you for your feedback Andrey. We try our best to train every representative to provide accurate and efficient resolutions to any concerns or order issues so we are very pleased to hear everything ran smoothly for you.
Reviewed Oct. 5, 2016
I've been using Ticket Liquidator for years and they’ve been great. I purchased tickets through them primarily for sporting events, concerts, and theatre shows. I like the ability to get the best seats to these shows. I have three kids and when you can take them to once-in-a-lifetime events and get excellent seats, they remember that forever, and that’s the part that’s pretty cool. The ticket prices were also lower than StubHub, eBay, and a lot of the other places. Ticket Liquidator usually sends an email to confirm everything was good then the tickets were always delivered on time. It's fast, easy, and a lot of fun.
Hello Adam, thank you for your feedback. We're glad to hear you and your children are able to enjoy the events purchased through our company.
Reviewed Oct. 3, 2016
We were looking for Drake & Future Concert tickets online. It was for five people and we found five seats together at Ticket Liquidator. The rep that processed my payment was friendly. We couldn't print the tickets which were emailed to us but she stayed on the phone until we worked that out.
Hello Salvador, we are glad our representative was able to assist you in accessing your tickets and we hope you enjoyed the concert.
Reviewed Oct. 1, 2016
So far, my experience with Ticket Liquidator has been very good. I was looking for tickets before and I basically punched up sporting tickets. It's very hard to get Blue Jays tickets from tickets.ca so we started looking at StubHub, Vivid Seats and Ticket Liquidator. I purchased my previous Jays tickets from TL, too. We're always worried when dealing with a third party because one can always go to the game, but find out all of a sudden that they're fraud tickets. So I felt comfortable with TL since I've dealt with them before and I've been choosing them ever since.
I haven't decided on buying the Jays tickets yet because they're a little bit too expensive. So I'll still look around. I called them the last time I purchased because I didn't get any discounts via email. So the gentleman that I spoke to said they'll start sending me promotional things. In fact, two days ago, I received an email for entering a code number and I got $10 off on the next purchase. The people that I've talked to have always been fantastic. When I looked on the site, it pulls up a map of the stadium. The rep had the stadium map in front of him too as I was trying to get certain lower seats for a certain event for my kid who has never been there. The rep was also looking at other seating to find out the best seats that I can get. His service, for the couple of times that I've called, has been really good.
I e-transfer my tickets, so they come via email, and I print them all off. I really like the confirmation that they send out saying that they've seen that I've printed my tickets. And even after the event, they send out emails asking if everything was okay with our tickets. It's a follow-up to reassure that the tickets were legit and there was nothing happening which I like. So far, it's been a fantastic experience and I've had no issues purchasing tickets. I like the setup via the site, which gives me a map of the stadium. It breaks it all down for me and it gives me a visual on what seats I would like. So for me, on a sporting event, it's fantastic. However, every consumer needs more discounts or more dollars off the tickets. Also, it's upsetting that I got to pay American dollars but it is what it is.
Hello Robert! Thank you so much for a description of your entire experience with Ticket Liquidator. We are very pleased to hear you enjoyed all of it including the game. We hope to continue to do business with you.
Reviewed Sept. 30, 2016
I've done at least two or three concerts through Ticket Liquidator. I like the price and choice of seating. Everything was great and I will be purchasing more tickets through them.
Reviewed Sept. 29, 2016
I was looking on Google for places to buy tickets secondhand and ended up on Ticket Liquidator. Their fees were not as high and I got a $10 off promotion. It was an easy and fast experience.
Yay! We are so glad you enjoyed our services :) enjoy your event!
Reviewed Sept. 28, 2016
I was looking up tickets for a concert. Ticket Liquidator came up on the search and I compared ticket prices. I bought from them and my experience was good and easy. My tickets were delivered in the expected time frame.
Reviewed Sept. 23, 2016
I've been with Ticket Liquidator for quite a while and refer to it often when I’m looking for events and activities. Their price has been the deciding factor and I'm not fussy about seating. If I check several sites and Ticket Liquidator has it much more reasonable, then I stick with them. The most recent thing I attended was "Hamilton" wherein I must have gotten a discount because the young ones in the family that really wanted to go were so surprised that we were able to. I ordered the tickets online and they were at my doorstep within two days. We had our tickets in hand when we left home and didn't have to go to the box office where the line was ridiculous. When we got there, we got seated almost immediately. We were very comfortable with our seats, too, even though we got them at the last minute and the show was delightful. The whole experience was awesome.
We are so glad you enjoyed our services and continue to enjoy them! This is what we aim for and can't wait to keep you as a loyal customer.
Reviewed Sept. 19, 2016
I've been using Ticket Liquidator for years now and my experience with them has always been awesome. They're really nice and dependable. I have my own personal ticket broker there and she's wonderful. She's the reason why I'm sticking with it. I take advantage of their special discounts and they deliver them within the expected time frame every single time.
Wow! Thank you so much for the comments! We try our best to do what we can to ensure our customer's are happy, and stay happy.
Reviewed Sept. 17, 2016
Ticket Liquidator looked like a better deal. And the reps were very professional when I purchased tickets from them for the Dodgers. But they screwed up on my order and when I was looking for help, they're absolutely no help whatsoever. My problem was taken care of more or less but it was still a disappointing experience.
Reviewed Sept. 16, 2016
I used Ticket Liquidator once and I didn’t have a problem, so I’ve used them since. I’ve purchased a lot of tickets, about seven times already. I’m comfortable in doing it.
Reviewed Sept. 15, 2016
I bought tickets from Ticket Liquidator for the Freestyle Explosion and a few country ones too. They're cheaper than others and it was easy to purchase from them online.
Reviewed Sept. 14, 2016
I searched for a ticket on the net and Ticket Liquidator had the cheapest ticket that I found. I got tickets for Celine Dion in Quebec City from them and their service was excellent.
Reviewed Sept. 13, 2016
I recently got Black Sabbath concert tickets from Ticket Liquidator. I just downloaded the tickets through the mail and it's very easy.
That's what we aim for! Simplicity at its finest.
Reviewed Sept. 12, 2016
Tried Ticket Liquidator for the first time. Email confirmation was received and I was told someone would meet me at the venue with the ticket (weird). Got a panicked call from them less than 24 hours later and was subsequently told that they would courier the tickets to me. They sent the tickets to the wrong address. I tried to get them to resend it to the correct address and NOTHING! Called before the venue, on hold for 20 minutes. A very nice person tried to help but too late. On hold for another 20 minutes. They couldn't do anything, I requested a refund. On hold for another 20 minutes.
They came back and said it was my fault, that I gave them the wrong address. I disagreed and told them the facts, and told them I wanted my money back. On hold again (its now too late to go to the concert anyway). Got transferred to Sharia (sp?), she said that I gave the wrong address. Give me a break! On hold again. I am out $200 US, missed the concert and have wasted over an hour of my life waiting on hold. Never again. I suggest that you don't risk it. I had no idea that these guys are just scalpers with a website. Shame on you Ticket Liquidator.
Hello Todd! We are sorry to hear about the disappointment you had with your order. From what I am seeing, you actually didn't speak to us about your order, you were in contact with your seller. From the note, it does show a change was needed to insure delivery to you in time for the event. This is something that does happen from time to time. From there the shipment was sent out based on the information provided. We do apologize if there was any confusion with the information.
Reviewed Sept. 11, 2016
When trying to purchase tickets on this website I was met with an email saying that it could not process, so I contacted the customer service and was told to fax over ID. After I did that the woman then told me I had to purchase tickets through the venue. Not knowing anything else I hung up and tried to call the venue, which they were closed. I then called customer service back and the man said that I could no longer purchase tickets over their website. I asked him why and he responded with “whatever information you sent was wrong” even though I sent all the correct information and my ID. Very disappointing. Now I can't get tickets.
Hello Annalisa! I am so sorry to hear that you were unable to process an order via our site. We work with a network of sites to insure the safety of the card holder, to the best of our abilities. We are sorry that this caused some problems for your order attempt.
Reviewed Sept. 9, 2016
I purchased tickets for concerts and soccer games online. The process is easy and straightforward, and the tickets are usually delivered on time as well. I'd recommend them.
Great! We are so glad that you were satisfied with our company and we hope to keep you as a valued customer!
Reviewed Sept. 8, 2016
My husband bought me tickets to the Adele concert in Philly for Sept. 9. Yes, that is tomorrow. He purchased these tickets in December of 2015. We still do not have the tickets and don't know where to get them. We have called Ticket Liquidator a number of times and every time they nicely tell us they will get back to us, then nothing. We overpaid for these tickets a lot. There are very good seats for this show available on the website right now for about a QUARTER of what we paid, but they can't even get us the tickets we paid for. They have had our money for nearly 10 months and we have had nothing in return. On top of the cost of the tickets, Ticket Liquidator charges. $185 service fee per ticket.
We have not gotten ANYTHING as far as service goes! THEN they charge $15 delivery fee when we haven't gotten the tickets and say we will have to go pick them up at another location - and they haven't bothered to tell us WHERE yet. This morning my husband got a text from their customer service department saying they hoped we had a great experience. These people clearly don't even talk to each other! At this point I doubt we will even get tickets at all and we had planned a weekend in Philly around this show. We will be vigorously pursuing the 200% money-back guarantee.
Hello Lynda! I am sorry to hear that your order experience was not as we would have expected. We do see that your seller did confirm that the tickets arrive to you in time for the event and we do hope that you had a great time at the event. We are going to reach out to you privately to apologize for the later update on the delivery of your tickets. Please be on the watch for our email.
Reviewed Sept. 7, 2016
I got football and wrestling tickets through Ticket Liquidator and some seats were cheaper than other providers. Also, it was easy buying the tickets online.
Reviewed Sept. 6, 2016
I've bought a lot of tickets from Ticket Liquidator, I think I buy from them every year. I usually purchase online and it's really easy. The tickets are usually delivered on time too. I'd recommend them.
Thank you for being a return customer, we really appreciate your loyalty!
Reviewed Sept. 5, 2016
Ticket Liquidator has better prices than other providers. I purchase concert tickets from them online and the process has been easy.
We are so glad you enjoyed our services! Thank for your the positive feedback!
Reviewed Sept. 4, 2016
My daughter found Ticket Liquidator online and we purchased tickets for football and concerts from them. I like their price and really recommend them.
Reviewed Aug. 30, 2016
Ticket Liquidator's price seemed better, and I've purchased tickets for four events already. The representatives were great too.
Hi Edward, WOW thanks so much for the compliments. We try our best to keep prices affordable and make ticket buying a great experience from start to finish.
Reviewed Aug. 28, 2016
I use Ticket Liquidator at least two or three times a year and it's great. I really like the program and the website. It's very reliable, very easy to use and a really good resource to get tickets especially last minute. Recently I purchased tickets for Paul McCartney, and I found those tickets were actually below cost which was now with the agencies and all the VAT. To get tickets that good at the last minute was awesome. People always ask me where I get my tickets because I always have such good ones, and I recommend Ticket Liquidator all the time. I trust them for sure and I feel very safe using them.
OH WOW! Thank you for your loyalty and awesome review Rosie! When our customer's are happy then we are too!
Reviewed Aug. 27, 2016
I got some Van Halen tickets from Ticket Liquidator before and everything went smoothly with the purchase and in getting help online and on the phone. I decided to go with them again for the Steve Miller Band tickets and everything went great as well. I handled my business over the phone and the person I talked to helped me out. They emailed the tickets to me promptly and I got it printed at my shop. I really like that they have discount options which I'd look at in the future. I'm gonna go with Ticket Liquidator the next time I get tickets again.
Fantastic review Alex! Thanks! Have you signed up for our newsletter? We often have discount specials, after all who doesn't like saving money and seeing your favorite event?
Reviewed Aug. 26, 2016
I didn't want to get my ticket at Ticketmaster because I heard bad things going on with them. So I bought tickets for Cincinnati Cubs from Ticket Liquidator and it was a good experience. Their reps were friendly and they helped me find my ticket where I wanted to be seated at. They mailed my tickets to the hotel which was great. Then the other tickets did come to the house and it was right on time.
Hi Robin, we certainly are delighted to read your feedback about your experience with us! Thank you for sharing such a positive experience.
Reviewed Aug. 23, 2016
I went online to go and get some tickets for the Mountain Winery, and the deal from Ticket Liquidator was cool. The delivery of tickets was on time. When I got this purchase I've talked to them, and they were fine. The tickets were a little expensive, but it was all right. Everything was cool with Ticket Liquidator, and I'll recommend them.
Reviewed Aug. 22, 2016
I was searching websites for discounts and ticket opportunities other than StubHub, then I ran across Ticket Liquidator, and thought that I'd give them a try. I bought a couple of games worth of tickets this past year and had no issues. The delivery of the tickets was within the hour. Plus, I got an email saying that on my next purchase, I get $25 off. It was a good experience for me.
Thanks for the great review Richard! We certainly appreciate your kind words and loyalty!
Reviewed Aug. 21, 2016
Their customer service is really great. We bought four tickets, two of which were VIP. But then they decided not to have the VIP section at that arena, so I got a call and they credited my account. It was all really nice. But on the day of the concert, there were only two tickets there because they had made a mistake and got rid of the ticket instead of just made it a regular. But they made good on it and that was really excellent.
Reviewed Aug. 20, 2016
I always go to any soccer or basketball game. I have bought about 7 seven tickets from Ticket Liquidator online, and I have also called over the phone and bought about three more. Everything’s good.
Thank you Lahoucine! We certainly do appreciate you positive feedback!
Reviewed Aug. 19, 2016
I was looking for tickets to a show that is upcoming in Washington DC. I searched the internet for a while and looked on 3 different websites for prices. After quite a bit of searching, I found Ticket Liquidator and one other website, TicketNetwork that had exactly the same price. It showed a much lower price for the tickets and then had something like $15/ticket service charge and then $8 per ticket for printing it or downloading it. I looked and the support phone number on both websites was the same. I found 2 other websites that had similar prices so I ended up buying the tickets and paid $165 for 2 tickets! I later went to Facebook and found the event page where they had a link to buy tickets and it was $96 for 2 tickets! I basically feel ripped off and this company needs to change their multiple names to ticketscrewyouupyourass.com.
Hi Ryan, We're terribly sorry to hear about all of the confusion about the price you paid for the tickets when you placed your ticket order online. It's important to note that any mark-up on ticket prices is designed to cover the expenses incurred by sellers. Sellers pay additional fees for memberships, special fan clubs or sometimes by buying tickets from other resellers. We’re here to bridge that gap and get you seats you wouldn’t be able to access anywhere else. Nevertheless, we do hope you have a great time at the show.
Reviewed Aug. 14, 2016
I’ve been using Ticket Liquidator for a while now not only because their prices are better sometimes but because I like their website, too. I get the tickets right away and every time I buy with them, everything goes well.
Thank you Claudia, When our customers are happy that makes us happy too!
Reviewed Aug. 14, 2016
Received tickets, assumed they would be a little over face value. Wrong, A LOT over face value, $49.50 vs. paying $200!!! Website says 200% guaranteed. Criminal!!!
Hello Nicole, We're sorry to hear about your disappointment with the order you placed. The ticket pricing is set by the ticket sellers and many factors including market value, popularity and availability of other tickets. The end result is that the tickets may be above or below the face value (as noted on our website). We do our utmost to encourage low pricing from sellers on our marketplace – and, in this, we are typically successful. We hope you had a great time at your show!
Reviewed Aug. 9, 2016
I found Ticket Liquidator years ago. I am in sales and I have gone to a bunch of different concerts and events with customers and in finding for the best deals I found that probably 9 times out of 10 Ticket Liquidator had the best rates. It was only one time in the last 10 years that I have found a price that was better. So, I've consistently used Ticket Liquidator. They are fantastic, with great price, and also easy to use.
Reviewed Aug. 8, 2016
My husband bought tickets for the New York Yankees and we had a nice experience. Ticket Liquidator delivered in the time frame that they gave us and my husband was very satisfied.
Reviewed Aug. 7, 2016
We've been buying from Ticket Liquidator for a couple of years now, mostly for baseball games. I get an email from them asking if I've gotten the tickets and the tickets are delivered in the expected time frame. We print most of them. I have always been pleased with Ticket Liquidator. They're the only ones I pull up and go to if I need to look for tickets.
Reviewed Aug. 5, 2016
I’ve been using Ticket Liquidator for three years and it's where I get all my tickets from. They are an awesome website that I can go to and depend on to get the tickets on time. They do what they are supposed to do. It's been an excellent experience with them.
Reviewed Aug. 4, 2016
I bought Hall and Oates and Paul McCartney tickets with Ticket Liquidator. The prices were cheaper on their site compared to other ticket providers so that worked. The experience went smoothly, so I'll definitely use it again.
Reviewed Aug. 3, 2016
I have bought tickets thru Ticket Liquidator for mostly sports events such as Miami Heat games. They're pretty helpful and I find the tickets that I want thru them. I never had any problems with them. I've bought from other places and always had a difficulty. They are also the cheapest the day or the week before the game. They are the cheapest that I could find for sports or events and tickets are mostly available. It's the best experience I could get for any sports game.
Reviewed Aug. 2, 2016
Ticket Liquidator's prices were cheaper. I have purchased through them at least five times since this summer. They are friendly and the transaction is fast.
Reviewed Aug. 1, 2016
My Wife and I purchased ticket through Ticket Liquidator months in advance for the Dead and Company in Mountainview CA on 7/30/16. We were Celebrating our first date, 20 years ago, same weekend, same venue, same band (okay, it was the Further Festival but still). She got in, I did not! My ticket they say was used an hour earlier. We contacted Ticket Liquidator and they wanted written verification from the venue that night (impossible!) It was bad enough we had left our VIP parking passes at home (5 1/2 hours drive away!) Our hotel overbooked, and we had to find last alternative in Palo Alto (costly) and Ticket Liquidator all but said, "We lied on the phone although we called from the ticket booth"! Hello!!! Guarantee? Yep! Not to stand behind what they sell. The Venue told us they were "considered Scalpers and we should not deal with them in the future". I quote from the business office from the venue!
Reviewed Aug. 1, 2016
I purchased 2 tickets in April for a concert on August 5th (this Friday) in Des Moines, IA. I still DO NOT Have my tickets. Every time I call there is an excuse and I can't be put through to a supervisor for some reason. I have been patient ,and that is running low. My son is upset because it's his first concert and he wants to be sure he gets to go. I would appreciate a response from someone other than a customer service rep that keeps telling me different things. I would like a supervisor to call me. Order #** Order Date: 4/9/2016.
Reviewed Aug. 1, 2016
I’ve kept getting tickets from Ticket Liquidator for a long time because their deals were pretty good. I’ve always had a good experience except one time when my daughter got tickets and they screwed everything up real bad. They changed her seating so she had tickets where she couldn’t even see the people on the stage, and they didn’t really help her out that much. I’d recommend Ticket Liquidator but my daughter probably would never buy tickets from them again.
Reviewed July 31, 2016
I purchased a lot of tickets for a few concerts from Ticket Liquidator because summer's a big break and these tickets were delivered in the expected timeframe.
Reviewed July 28, 2016
I like the price of Ticket Liquidator and I had a good experience with them.
Reviewed July 27, 2016
I use Ticket Liquidators to buy my tickets for sporting events like Dodgers and boxing. I didn't have service fee on certain tickets that I bought and when I spoke with their reps they were outstanding. My tickets were delivered on time so, overall, it was a first-class experience.
Reviewed July 26, 2016
I’ve been using Ticket Liquidator for a while. I’ve bought concert tickets and a lot of things from them. In fact, I just bought Amy Schumer ticket. I appreciate that once in while they send discount coupons to me and their site’s easy to navigate. I got a 5% off promo before and I was able to apply that coupon to the Amy Schumer tickets that I just bought. Their tickets were emailed to me right away.
Reviewed July 25, 2016
I was looking for event tickets on the internet and Ticket Liquidator popped out. I gave it a try and it worked out for me the first time. On certain tickets, Ticket Liquidator is cheap, but in comparison, they're more expensive than other places to buy tickets from. I get texts on my phone regarding their coupons but I wouldn't be able to use them. For example, to get $25 off with a coupon, they want me to buy a $100 worth of tickets I won't even use. I only wanna buy what I want. But what I liked about the company is that tickets were all delivered to me at good timing. I bought all my tickets a couple of days before and they were delivered to me within a day or a couple of hours.
Reviewed July 22, 2016
I used Ticket Liquidator once for a baseball game and chose to purchase from them because they have the tickets available. They delivered the tickets in the expected timeframe.
Reviewed July 21, 2016
I usually go through Ticket Liquidator to buy my tickets. They always have the best price and I continue to be impressed with them. I bought tickets for baseball games and concerts and I got them in the expected timeframe. I also had $10 off the last time.
Reviewed July 20, 2016
I was searching on the internet for different places where I could find tickets, not from the stadiums where I watch baseball games. The price at Ticket Liquidator was better than what I found in other places. That and being able to find the seats that I wanted led me to purchase from them. I’ve used them to watch games of Colorado Rockies and St. Louis Cardinals.
We appreciate your feedback, Josh! We aim to provide the best possible service for each of our customer!
Reviewed July 18, 2016
I wanted some tickets right away for the Cincinnati Reds games. I got online and found Ticket Liquidator then I ordered tickets for Friday and Saturday night's games. They were gonna mail the tickets to me and I received the Saturday night’s game on Thursday but I didn't get the Friday night ones. When I called them, they couldn’t find the tickets that were on the Friday's game. I then gave them my work email address and told them that I had to be gone by 1 o’clock because I live in Indiana and I was going to Cincinnati, and we'd leave that afternoon. I had to buy the tickets at the gate as I never got the Friday ones.
When I called them on Monday morning, they said that they guaranteed those tickets the day of the game and they emailed it to me at 3:00 o’clock so I could print it. The game was at 7:00 and I live in Indiana. I said that I told them I was then gone by that time. They would not refund my money, they hung up on me twice, and they never returned my call. I called them back and they hung up on me again.
I liked the fact that I could call and get my tickets and that was great. But they screwed me out of $165 which was what I paid for the Friday's tickets. Those were the more expensive and better ones as it was Pete Rose Weekend and we were going regardless. Evidently, those tickets came from a different place than the Saturday night’s game. I also paid them extra money to mail the tickets to me as my email wasn't working. I’ll never go through them again, ever.
Reviewed July 17, 2016
I have bought tickets for lots of events from Ticket Liquidator and just recently, I bought a ticket for a Whitesnake concert. It's easy to buy from them. I can make my searching and find a good price. It's all good and I am very satisfied.
Reviewed July 16, 2016
I go to a lot of concerts and have a lot of friends that go to concerts and learned of Ticket Liquidator through word of mouth. Last time around they had better prices. I placed the order online and the e-tickets were sent right over to me. It went smoothly.
Thank you, Ben! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed July 15, 2016
I’ve been purchasing tickets from Ticket Liquidator for 10 years now. The most recent one I bought were baseball tickets. I like their price and they have good service.
Reviewed July 14, 2016
Ticket Liquidator did an awesome job and I’m satisfied with them. I purchased tickets for several events, some of which were for Klipsch Music Center. I'll probably buy more concert tickets from them.
Reviewed July 13, 2016
I bought baseball and concert tickets from Ticket Liquidator. The baseball tickets were a good deal.
Reviewed July 12, 2016
Ticket Liquidator's price was good and they had VIP tickets that came with a VIP service so it was definitely worth it. I was purchasing tickets for Hall and Oates and tried to put in a discount and had a hard time doing it on the internet so I called and the rep did it for me through the phone. She was very nice. She even double checked because I was still tethering on what I should buy. She viewed it for me and said that I was going to have great seats as it's right in the middle. And she was right. She told me that there was nothing else for that price and I was getting a VIP for the same price as maybe three rows closer but not in the center and that was definitely a plus.The show was amazing and the seats were perfect.
Reviewed July 9, 2016
Ticket Liquidator is a place to find sold out tickets. I've purchased tickets for tons of events and recently, I went to the Florida Georgia Line.
Reviewed July 7, 2016
I bought ticket through Ticket Liquidator a couple of years ago for a concert I was looking for and then I saw The Reds from them in June. I called their rep because there was an issue on the site. She was able to take care of everything for me and then we proceeded to place the order with her instead of online. My only issue is that the fees are a little high, but Ticket Liquidator has good tickets, prices, and customer service.
Reviewed July 6, 2016
I average three to five events a year with Ticket Liquidator which is a website that sells tickets that I need. I usually search them and stuff goes up then whoever seems to have the best deal, I buy from them. There’s been one or two issues over the years, but for the most part, it’s pretty reliable.
Reviewed July 3, 2016
Ticket Liquidator was the only thing I could seem to find the tickets on. I called in to see if the 'download instantly’ was something that I could get quickly because the concert was the same day. The rep helped me out with that, got my tickets purchased and everything was good.
Reviewed June 30, 2016
I purchased tickets for the Cubs and Cardinals baseball game, which I enjoyed thoroughly, via Ticket Liquidator. Everything went fine and I was happy. The rep was friendly and courteous. She understood what I wanted and was very helpful. Also, she tried her best to get me the discount but she said she couldn’t do it because she had already run through it. I thought she said she was gonna send me a check for the difference since she couldn't go back and undo it, but I haven’t got it yet. It was quite a bit of money, like 350 bucks worth of tickets. And I found that out that they just charge more for Cardinals-Cubs.
Reviewed June 25, 2016
When I purchased 2 ZZ Top Tickets I got the wrong section. I called them within 5 minutes of purchase. I was on hold for a while... told the customer service rep that I needed to change sections. He told me he couldn't do it... so I spoke to his supervisor. She told me the same so I told her I wanted to cancel the order. She told me there's no cancellations. If you want horrible customer service this is the place to buy your tickets.
Hello Larry, we are sorry to hear about the situation with your tickets. The general rule for the primary and secondary market is that all orders are considered a final sale. This is because the ticket resale market tends to be very fluid and when a customer has ordered the wrong tickets there is no guarantee that we can resell them. Nonetheless, we’ve emailed you directly with some options.
Reviewed June 24, 2016
I recently got tickets for a professional baseball game from Ticket Liquidator. I’ve had a good experience with the price of the tickets and the ease of getting them which was downloading them online. The site is easy to navigate. I was very pleased and very satisfied.
Reviewed June 21, 2016
I purchased tickets for a few UFC events, basketball game, and a few concerts through Ticket Liquidator and I am satisfied with my experience. I like using them quite a bit and I haven't been disappointed. I had no problems getting tickets too. However, the service fee is always high but if you're going through a third-party that’s what you got to deal with sometimes.
Reviewed June 20, 2016
I use Ticket Liquidator to buy tickets to the R. Kelly and Beyonce concerts. When I couldn't download the tickets, I called and the rep told me how to do it. I am going to use them again. They are really good.
Reviewed June 15, 2016
I found TicketLiquidator on the internet and bought tickets to the Masters and for Journey & The Doobie Brothers. They had a larger selection and lower price for these selections compared to other sites. The next day, somebody called me to verify that the tickets would be at will call. The tickets were delivered in the expected timeframe.
James, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed June 12, 2016
I had a pretty difficult experience with Ticket Liquidator. I ordered some tickets for Shuffle Along which I was really interested in. I went on their website and they displayed tickets available in rows J and L and so I endeavored to buy the tickets on row J and gave a credit card. I got a confirmation back that I had the tickets and then got a callback and said they didn’t have the tickets for row J because somebody had jumped in front of me a minute before I placed my order, but they had tickets for row L and that will be less money. So I said, “Okay, row L. Row L will be okay.” I then got an email that the order had been cancelled. I didn’t understand that one so I called back and said “Okay. So what other day can we do that?” "Let's look at Wednesday." And so I said, “Okay. Let's just start over and see if we can get row J.”
We went through the same drill again and had four tickets on row L. In the meantime, we got up to New York and I got a call and they said "Well, those tickets aren't available." And so I went about getting the tickets and talked with three different people about the same thing. By that time I didn’t have a lot of confidence because it's been so similar to the previous experience, that those tickets would actually be available. But everybody was very nice, friendly and professional. I don’t have a thing to criticize about the way people behaved. The last person I talked to was the top sales guy and he was very nice and helpful, but at the end of the day none of those tickets would be delivered.
Then I got a call from another party who offer tickets. I frankly don’t understand the network and how these things work, but apparently he actually was another intermediary. He had a source for tickets and said, "I can give you two on row E and two on row F" which happened to work for us. It was the day before the performance that we actually got the confirmation that the tickets were going to be available and where they worked a way with it. We had six different switches. It was grace in the good Lord that we actually got tickets. It worked out in the end. We enjoyed the show tremendously but it wasn’t a smooth voyage.
Reviewed June 11, 2016
I purchased tickets online for the NCAA semi-final championships in Philadelphia through Ticket Liquidator because they're the first one I stumbled upon. The online ticket ordering process was very easy and the tickets were delivered in the expected time frame. It was a very pleasant and satisfactory experience. I had no problem with it.
Jeffrey, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed June 10, 2016
I got tickets for Boston Calling from Ticket Liquidator thrice and a couple more times for other tickets. Purchasing from them worked for me the first time so I have continued buying from them since then. I usually wait until the tickets were as low as possible. I also signed up for the app, and I got $25 off. However, there was one point when I was having trouble accessing my tickets and called for support. I was not the cardholder so they couldn't help me, which was frustrating. Other than that, my tickets have always been delivered in the expected timeframe and my overall experience with them has been good and easy.
Thank you Siena! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed June 7, 2016
I've bought tickets from Ticket Liquidator for soccer games for the Mexico National Team, the USA, etc. and my purchases have always gone pretty well - quick and easy. I like buying from them since they transfer the tickets immediately like e-tickets. I was also able get of a couple of discounts and sometimes I get better prices on the seats than I would in going through the original website.
We appreciate your feedback Eduardo! We aim to provide the best possible service for each of our customer!
Reviewed June 6, 2016
I decided to buy tickets to a Jamey Johnson event. It was up in Maryville, Tennessee this past weekend and everything went smoothly though I dont know if I went to Ticket Liquidator. The only complaint I had was I had a lot of the price hike. I went from a $30 ticket to $67 dollars, but I had no choice and had to have tickets since I had a girlfriend who'd be coming in late. They knew that and jetted prices way up on the last minute which bothered me. Other than that, the delivery of the tickets was perfect. It was right on time and they were able to go to my mail right in front of my house. Everybody was kind and courteous at Ticket Liquidator. The process went by the book. It was a good and pleasant experience.
Reviewed June 5, 2016
Ticket Liquidator was recommended by a co-worker. I've bought several tickets from them including some for last weekend. I get tickets from them because they have lower prices than other providers. I also get some special discounts, like the 5% I got for the Washington Nationals game. Every time I look for tickets, Ticket Liquidators has them. I like doing business with them.
Great feedback Judy! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed June 4, 2016
I bought tickets for baseball and a Bruce Springsteen concert through Ticket Liquidator. I did it online and the process was very easy. I'd use them again.
Great feedback David! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed June 3, 2016
A few years ago, I was trolling on the web and there was a price for a game I didn't like at StubHub. I checked Ticket Liquidator and got a better and reasonable price. Since then, I’ve pretty much been using Ticket Liquidator for baseball games, Broadway, rock and country concerts. Aside from the better options I get from them, their rep is nice. I had an issue a year ago where I had to change the date that I was taking my kids to a Laurel Swift concert and their system messed up on applying the gift certificate. He paid a lot of attention and was very available in getting the ticket moved and still applying the discount. Within a number of days, he had sorted it out. So I was able to get my tickets on time, and when I needed an extra service and a human being to pay attention, I was able to get it from them. It's a good service.
Marko, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed June 2, 2016
Everything arrived on time and was exactly as advertised. I had a very good experience with Ticket Liquidator.
We appreciate your feedback Charles! We aim to provide the best possible service for each of our customer!
Reviewed June 1, 2016
I buy from Ticket Liquidator mostly for sporting events and concerts. I go with them because of their pricing. I found a promotion once online through another website affiliated with them and I entered the code and it worked. I got a certain percentage off my purchase. On my second to the last purchase for the South America game, I went over the $1500 limit so they asked me to send a confirmation that it was me and that was about it. Overall, it was a fluid experience.
Thank you Eduardo! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed May 31, 2016
I got tickets for sporting events from Ticket Liquidator for their pricing and the service. Once, I was able to get a $5 off. It's been a good experience - no hassles. Ticket Liquidator is a good thing. I like it and I'll definitely use it again.
Thank you Steven! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed May 29, 2016
It’s easy to purchase with Ticket Liquidator and their pricing was good. I’ve got tickets from them online for the Astros baseball game and it was all delivered by email. Then I have found that if I selected for the tickets two or three days in advance at least, I'd get a better selection and pricing than the day of the event.
We appreciate your feedback, We aim to provide the best possible service for each of our customer!
Reviewed May 28, 2016
I've used Ticket Liquidator in the past and so I still went with them to buy tickets for football and baseball games. When I purchased a ticket before, I thought it would be downloaded right away. I waited for 15 minutes and then I called. I asked them how come I haven't gotten my tickets yet. The rep said he'll take care of it and he did, but that's bad planning on my part. I waited for the day of the game to buy the ticket, so I was nervous. It was 2 o'clock and I then came by 10 after. Moreover, I didn't know what the surcharge was gonna be. I hope they find a way to put that on their site. Sometimes when I buy tickets for $10, I'd be paying an $8 service fee and I wouldn't know this until the end. Nevertheless, I still had a good experience overall.
Reviewed May 24, 2016
There have been several instances where I haven't been able to get tickets from anybody else but Ticket Liquidator - StubHub or even Ticketmaster wouldn't have these particular tickets available. I've used Ticket Liquidator for some of my football and concert tickets. I never had any issues at all with their delivery or getting anything other than what was advertised which was great - that's all I'm looking for. I've been really happy and satisfied with the service. We'd be back to buy more tickets when the need arises.
Michael, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed May 18, 2016
For over 3 weeks I've tried contacting customer service about a problem I've had with trying to sell tickets I bought on their website. I've spoken to 3 different customer service associates including the customer sales manager and have been ignored. I have the emails showing how I've been ignored and they simply don't care. Horrible experience. For some reason they couldn't fix a simple problem. My tickets on my personal account showed they were up sale but when checking their website, just weren't. When I called asking for help I was told by the manager he would update me as soon as he could over the situation but it's been two weeks now and still nothing. This is a greedy company who unwelcomes any negative criticism. That's shown by how they pick and choose what customers reviews are shown on their website and by how they only reply to positive reviews on this site.
Reviewed May 17, 2016
I bought tickets for soccer games and also for a Latin concert from Ticket Liquidator. I do my purchase online, print it the same day, and don't have any troubles with it. I have also received emails for discounts a couple of times.
Jesus, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed May 15, 2016
So I never get upset or take things to public media or complain about things and I don't even know if this is where I should post this but it seems appropriate seeing as how it's the Luke Bryan site & this is "Ticketmaster". But I bought 2 tickets to Luke Bryan, on a link on Ticketmaster's site that led to ticket Liquidator. My friend LOVES Luke so we have been excited for months now. However, when we got there the person that sold the tickets had already used or resold them & we were told we could not get in. We were given the runaround from the box office & from the ticket site for over 45 minutes. In this time I saw a ridiculous amount of people have THIS SAME THING happen to them.
My friend had to rebuy tickets just so we could see the last half of the concert...& still no refund for the $240.00 that had already been spent. This just opened my eyes to how horrible people can be. I could not believe the number of people this was happening to as I was standing there. There were multiple more before & after too. I tried for about another 45 minutes the next morning & was given the same runaround as the night before, by Liquidator, and basically made no progress again in getting help or my refund. I was told to contact the box office, that has not part in who sold the tickets or who I purchased them from, to "see IF they will help me in trying to prove I didn't get in and am trying to pull a scam".
I said "Well my friend bought other tickets and over an hour later we got into the concert...where we ventured to the section/row/& seats that I HAD ORIGINALLY BOUGHT TICKETS FOR...to lo and behold find the 'seller' sitting in the seats." They were confronted & I took pictures to prove it. But again the representative at Liquidator told me "Oh I'm sorry about that but we need proof that you didn't use those tickets." I am not done fighting this or the horrible way their business practice is set up. I could buy tickets today print them & resell them tomorrow to someone so I make money off of them & screw them over, according to their technicality of being ticket brokers/being in business with ticket brokers. The only other thing that will be less than 1 star is going to another form of social media and posting & sharing to get the word out about their "process".
Hello Victoria! I am sorry to hear about your disappointing situation with your tickets. We have reached out to you in regards to this matter in hope to assist you with your concerns, with no luck. If you still need assistance, please feel free to respond to our contact to you.
Reviewed May 14, 2016
Our experience with Ticket Liquidator was great with the exception of some technical difficulties. I live in Mexico, my mailing address is in California and I was in New Jersey trying to buy tickets and had to end up faxing. But the representative that worked with me couldn't have been nicer and helpful. She called me back like she said she was going to. Other than some frustration tied to requiring my husband's signature because the credit card was in his name which were my own issues, the experience was good. Once I got through the hoops of what was required to be approved for the tickets, my tickets were delivered within the time frame.
Thank you Susan! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed May 10, 2016
I’ve been buying tickets for years through Ticket Liquidator. It’s easy and convenient. However, I had to call them on one of the tickets this past month because I never got it. The representative told me it wasn’t their problem and I had to call the broker because I paid a broker. The brokers weren’t releasing the tickets either because I purchased them through Ticket Liquidator. The next day, I called Ticket Liquidator again and somebody was very helpful and said that’s not how they conduct business. That whoever answered the phone was incorrect. The issue was handled immediately within 45 minutes.
Updated review: May 19, 2016
Consumer Affairs does work! The issue has been resolved. My money was completely refunded. I do thank Shawn (spelling?) at Ticket Liquidator for handling the situation quickly. My initial negative impression of the company after dealing with the first person I spoke with on the phone has changed. I am actually impressed as to how seriously they view negative reviews and how rapidly they respond to them. Once again thank you for resolving this matter.
Original Review: May 9, 2016
After purchasing 4 tickets for over $1,100 dollars for an AC/DC concert the event was postponed. In the time since the band has changed singers and there has been no new event scheduled. It has been 3 months. Ticket Liquidator will not refund the tickets until the event is officially cancelled. This is no longer the event I wanted to see. The band has a different singer. If the band doesn't reschedule or cancel the event for 2 years, I have to wait for 2 years. There is no time limit on how long they can hold your money and not issue a refund. Purchase tickets at your own risk!
Thank you so very much! We’re glad that we were able to help you with your concerns! Please let us know if there is anything else we can assist you with.
Reviewed May 9, 2016
Ticket Liquidator's price was a little lower, so I purchased tickets for a concert and festival from them. It's great that the tickets were delivered in the expected timeframe and I'd recommend them to my friend. I just wish they can send more coupons.
Shiva, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed May 7, 2016
The owner of our company has partnered with Ticket Liquidator and we’ve done Super Bowl and NCAA tournaments. Their reps have been great and awesome in delivering tickets. We’ve been using Ticket Liquidator for the last couple of years and they've been great so we appreciate it.
Ashley, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed May 6, 2016
I purchased tickets for the Raptors May 5th game and when I got to the venue I was denied entry as they said my tickets were already scanned. As I try to get my money back they are making me contact the ACC to get a letter from them with their letterhead and now the ACC said they cannot give out any information to third party sellers as the name is not on my ticket. This was a total scam as Ticket Liquidator had me going back and forth and waiting for hours trying to resolve this issue. So much for their policies.
Reviewed May 4, 2016
It's my first time to purchase tickets from Ticket Liquidator. I needed 10 Disney tickets but only ordered 8 so I called back to get more. I got my tickets on time and didn’t go through any hassle. They have good customer service and I would do it again.
We appreciate your feedback Laura! We aim to provide the best possible service for each of our customer!
Reviewed May 3, 2016
Last year, I wanted to take my husband to a White Sox game because he had never been in his adult life. So I sent him, my father and my brothers to the game. I thought I needed to find some tickets that I can afford, so my sister-in-law told me about Ticket Liquidator. There was another site but Ticket Liquidator's site had very good ticket prices for very good seats, so I went ahead and purchased those tickets. This year, when my husband said they were going to Miami and his birthday was a Tuesday, I sent him, his brothers and our stepfather on the trip. I had no problems accessing the tickets and anything online. Everything worked out perfect. If one had common sense, he'd be able to follow through with the site. From then on, that's now the first site I look into when I want to take the boys to WWE.
We appreciate your feedback Tereka! We aim to provide the best possible service for each of our customer!
Reviewed May 2, 2016
I have already purchased tickets from Ticket Liquidator for a Santana concert a couple of years back. I've also purchased other concerts, baseball and football game tickets from them. Their site seemed pretty easy to maneuver compared to other sites so I went with them. It was nice to work with a nice and secure firm with my credit card out there. Overall, they were very good and very professional.
Ronald, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed May 2, 2016
We had a good experience with Ticket Liquidator. My girlfriend purchased tickets for the NBA Eastern Conference on my account. We both went to the game and it was good. We've also purchased quite a few tickets from them such as Drake concert, Falcons and Hawks games.
Great feedback Gavin! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed May 1, 2016
I use Ticket Liquidator to purchase tickets mainly for baseball games. The last time, we were able to take advantage of the great prices. The tickets were immediately available for download. Everything's been seamless and we’ve been extremely happy with Ticket Liquidator. I’ve enjoyed it.
Great feedback Kimberly! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed April 30, 2016
The price is good at Ticket Liquidators. I got basketball and concert tickets from them and it was great.
Thank you Sabas! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed April 30, 2016
I buy tickets from Ticket Liquidator for concert events. Now and then, they have really good discounted prices. The Chris Brown concert ticket was a $61 ticket in the front row for $47. So we paid $60 and set off about $75 for front row tickets purchased a week before. I purchased the ticket online and it said I would have the tickets in my email within 24 hours, but I had them within 2 hours. I only had a question from them to see if I'd have any trouble with the ticket provider (Ticket Liquidator is the 'middleman'). Anyway, I've used them a few times that way.
Thank you Richard! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed April 29, 2016
I really like Ticket Liquidators. I bought tickets for games and events from them because of the prices. They're very trustworthy.
Juan, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed April 28, 2016
I purchased e-tickets from Ticket Liquidator for the Washington Capitals in Nationals. It worked out well.
Hello William, Thank you for your great review. When our customers are happy, we are happy.
Reviewed April 27, 2016
I purchased a ticket for a hockey game through Ticket Liquidator since the tickets seemed to be better priced. Everthing was fine and it was what I expected.
Thank you Thomas! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed April 27, 2016
I purchased tickets for Disney on Ice, and Ticket Liquidator sent them through my email. I had a little trouble printing them because they were in my cell phone. I went to Office Depot and Staples to see if they could help me print the tickets, and it was difficult for me to the point that I was frustrated at the end. Finally, I took a picture of the tickets and was able to print them.
Thank you Victoria! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Reviewed April 26, 2016
I attempted to purchase tickets to WWE Live, coming to my town soon. I chose the tickets, paid for them and printed out the confirmation. Over an hour later, I received and email telling me there was an error with my order and I was directed to call their customer service department. I called and waited on hold for 22 minutes. When the customer service rep answered, she disconnected the call by mistake. Another 18 minute wait time and I finally was speaking to a live human. I was told that an error had occurred and that my transaction had been cancelled and I would have to buy my tickets again. Problem was, they had zero problem putting $165 of my funds in pre-authorization mode, therefore leaving me without the funds to buy more tickets. I asked them to cancel the pre-authorization and was told it was my bank holding the funds, not Ticket Liquidator.
I explained to the rep that I had been through this before and that it was not my bank, it was Ticket Liquidator's pre-authorization hold and I needed them to completely cancel the transaction and notify my bank, then I could repurchase the tickets. I was then rudely told by the rep, that the error had been my fault and not Ticket Liquidator's so I would just have to deal with it. I asked her exactly how it was my fault, and she actually said that I must have put the wrong name on my billing info! Seriously, do I not know my own dang name??? Not only did I check my info before submitting it, I rechecked it twice. I do not just throw info in and allow a company to take $165 of my hard-earned dollars without making sure my order is completely accurate and correct! I was shut down and basically hung up on.
I called my bank immediately and was told exactly as I had told the rep, the funds were being held by Ticket Liquidator until they either cancelled the transaction or did not complete the transaction in the allotted 10 day period. I was also told that Ticket Liquidator had 10 days to respond and then after that (sometime), I would get the money back... Which could take up to 21 days total. I was told by my bank that Ticket Liquidator cancelling the transaction out completely and then notifying the bank, would greatly speed the process up to just a day or two.
I reached out to customer service through their email, hoping for a little better service and was told that, although they were sorry, my funds should be back on my card within 7-10 business days. End of email, zero amount of heart in that response! I already had to pay way more for the tickets than I wanted to because all the cheaper tickets were already gone, so now I was told to wait another 7-10 business days and then repurchase the tickets (which was complete bs because there was a 10 day grace period, then the funds being put back on could take another 11 days).
My issue is that there was zero attempt at working out a solution, customer service was unhelpful and rude, my issues were basically ignored and I wasn't able to buy more tickets. I am disgusted that this is the best customer service this company can manage! It was a really simple request, go in and completely cancel my earlier purchase, notify my bank and the pre-authorization would be released and the funds would be available again. It's not that complicated! It is now 5 days later, and I have yet to receive the funds back on my bank card (and don't expect to for a while). I am a hard working mother of three, with zero extra cash to blow. I had to save and work to be able to purchase these tickets and now I have zero tickets and lost $165 to God knows when. I am not happy, and would suggest not using Ticket Liquidator. A company is only as good as their customer service, and this company ranks an "F-" with me!
Hi Robin, We're so sorry to hear about your recent order experience. Please let us make is up to you. We'll be contacting you privately within 24 hours. We appreciate the opportunity to make it right.
Reviewed April 26, 2016
Ticket Liquidator usually has better seats for the better prices so they've become my go-to. It's quick, easy and useful. I always do e-ticket so I just download them. I also get emails that ask how my event was and if I was happy with my purchase.
Rochelle, we’re delighted to read your feedback about our site!! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Reviewed April 25, 2016
I buy tickets for 10 sporting events and 3 or 4 concerts a year. I also buy from another online tickets store and I'm probably 50/50 between Ticket Liquidator and that store. I can't remember which ones I use for which but it's whoever has the best seat. Usually, the best seat is way too overpriced so I look for the second best seat. I almost never decide without looking at both sides. Ticket Liquidator has thrown me a couple of discounts because every time I go there, I spend a thousand or five hundred bucks. They throw me a $10 or $20 discount on the next one or so. They're decent and the other store also does the same thing. They give me credits towards the future purchases.
One time in July last year, I wanted tickets for a Chicago Cubs game and I ended up having a call Ticket Liquidators and ask them instead of getting electronic seats in email because it was the day of the game. The guy I talked to on the phone explained where the place is exactly and gave me a number to call. And I went to the place across the street and picked up the tickets. It was piece of cake. That's the only time I've ever had to call and speak to somebody about something because I didn't know what to do about picking up my tickets. Apart from that, I always get e-tickets. I rarely ever have them mailed to me. But they've always been on time. I never had a problem with Ticket Liquidator.
Great feedback Michael. Thank you so much for taking the time to leave us your review.
Reviewed April 24, 2016
I heard about Ticket Liquidator through my friend a couple of years ago. Since then, my wife and I have been going through them and we have no problems. We're able to go to games. We have everything through email just waiting to be printed. Everything was straightforward and convenient. It's a lot easier to use their website, which provides the map of the stadium and pictures for the view of the seat locations.
Great feedback Mickey! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed April 24, 2016
I purchased tickets for Disney on Ice from Ticket Liquidator, and I had a good experience.
We appreciate your feedback Marie! We aim to provide the best possible service for each of our customer!
Reviewed April 23, 2016
Ticket Liquidator had a phone number I could call if I had any trouble. However, their promotions were too complicated and only got me into a bunch of rigmarole that I didn't want to mess with. A negative thing as well is that the service fees are exorbitant and their team also doesn't talk about what the service fee is before purchase. We were able to print the tickets out of the computer when I've used it for concerts and basketball games. It's good service.
Reviewed April 22, 2016
I bought events for basketball, football, and baseball games from Ticket Liquidator and I'm perfectly fine with them. I know that over the years, there have been other websites that have been a little bit competitive. However, I still like the price at Ticket Liquidator. I also like the interface and the ability to be able to choose whatever seat I want and search via row. It’s good service to have on my fingertips. I’ve enjoyed my experience with Ticket Liquidator and I will still continue to use it.
Great feedback Andres, Thank you for taking the time to let us know. We always aim to provide the very best customer service.
Reviewed April 21, 2016
When I was searching tickets for DJ Sneak last summer, Ticket Liquidator had the cheapest price. I was able to get a ticket so that made me happy. It's easy going through their website and I just printed out the tickets.
Great feedback Stephen! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Reviewed April 20, 2016
My wife, my daughter and I went to the Hamilton show. It was a great show, but the tickets were very expensive. Ticket Liquidator was the only one that had anything available and I needed to get the tickets. It's the most money I have ever spent to go to a play. There were no discounts and promotions. I wouldn't use them again unless it was an emergency situation, which this was.
Reviewed April 19, 2016
I've used Ticket Liquidator for sporting events and concerts. I went with them because of their selection. They're also a little bit cheaper.
Thank you Brett for the great review. When our customers are happy, we are happy.
Reviewed April 18, 2016
I have purchased tickets for concerts and broadway shows through Ticket Liquidator in the past. I like their price and seating availability. I recently purchased from them and I got a military discount. Everything went smoothly and I didn't have to pick the tickets up at the theater because I always print the tickets off myself. I was also glad that the rep was friendly and helpful.
Hello Robert and thank you for taking the time to leave us your positive feedback. We are very happy that we could assist you.
Reviewed April 16, 2016
I buy tickets for the Lakers game from Ticket Liquidators and they usually offer me $25 discount out of $200. They deliver the tickets to me within the expected time frame. Everything is good. Sometimes I believe the service charge is added on at the end or a little more than I would prefer to pay, but it is what it is.
Thank you Gloria for the great feedback. We always aim to provide all or our customers with the very best in customer service and we look forward to assisting you with your next ticketing need.
Reviewed April 15, 2016
I was online trying to find tickets for a baseball game. I clicked on Ticket Liquidator and they had the best price for the same seats as Ticketmaster or StubHub so I got my tickets from Ticket Liquidator. I get tickets for baseball games, basketball games, concerts from them. I get a lot of discounts from them too but then by the time I buy tickets again, the discounts are expired because I don't use them. Their team was very nice and helpful. One time I accidentally put a different email address for them to deliver my tickets so I called them back right away and they've already fixed the problem since they have my email address already in file. Ticket Liquidator deliver my tickets online right away and when I get tickets delivered to my house, the tickets arrive within a week or two before the actual event. It's a great service and I told my friends to go and purchase tickets from Ticket Liquidator because of that. It's been an amazing experience.
Thank you so much Cecy for the very kind words. Customer service is our number 1 priority. When our customers are happy, we are happy.
Reviewed April 14, 2016
I purchased Disney on Ice Frozen tickets through Ticket Liquidator. It was easy, uncomplicated and I got what they promised.
Thank you very much Jennifer for taking the time to give us this great feedback. We always strive to supply the very best customer service.
Reviewed April 13, 2016
Ticket Liquidator was easy to use. We had an issue with the seating, and so we called them. The rep was excellent and she did great. She bent over backwards to help us because one of the tickets did not come through and it was an issue with the seller. She stayed on the phone with me and was working with the seller on the other line the whole time. She didn't hang up until I could print the ticket out. It was easy to do business with them and it was what I expected to pay for.
Wow Joel, we appreciate you taking the time to leave this amazing review. When our customers are happy we are happy and we do not rest until we have 100% satisfaction.
Reviewed April 11, 2016
I purchased tickets for the Pistons versus Hornets game from Ticket Liquidator. It was sent within the expected time frame and I just printed them off. The whole experience was quick and easy.
Thank you Maggie for the great review. We are happy to hear about your great experience with our company.
Reviewed April 10, 2016
I purchased tickets for Chicago and Earth, Wind, & Fire at Ticket Liquidator since they seemed like a good price. I ordered it through a person, and everything was satisfactory.
Thank you Elizabeth for your great review. We look forward to assisting you with all of your future ticketing needs as well.
Reviewed April 9, 2016
My younger brother had used the Ticket Liquidator before. And due to their price and the availability of the seats, I also went and purchased from them. Our experience with them has been fast and easy.
Thank you Viviana for sharing your positive experience.
Reviewed April 8, 2016
Ticket Liquidator always has the best price out of everybody that offers tickets, so we usually go with them. We purchased tickets for an event for the Hurricanes versus the Sabres and our tickets were delivered to us on time. There are never any issues and we always get our tickets.
Thank you Jerrilynne for taking the time out of your busy schedule to leave us such a great review. We strive everyday to give the absolute best customer service in the industry. We look forward to assisting you with all of your future event ticket needs.
Reviewed April 7, 2016
I've purchased tickets from Ticket Liquidator for mostly sporting events like tennis and basketball. The prices and availability they had were usually good over some of the other sites I checked. I've even had some extra percentages off or free shipping that they've offered. The reps were also very warm, positive, and willing and able to help. Ticket Liquidator is easy to use and has a smooth process. I'd use them again.
Thank you Marcus for your positive feedback. We always aim for the very best customer service.
Reviewed April 7, 2016
I bought tickets for David Gilmour in Toronto. Never mind the ridiculous charge for every ticket of $22. Plus $7.50 so you can print it out. Couple of days later I realized that they charged me in US dollars. Apparently this info is hidden in their policy which is really long but it doesn't exist anywhere else you can actually see it. In my opinion it is done on purpose. CANADIANS be AWARE. SCAM on the exchange rate.
Reviewed April 6, 2016
I bought the tickets for the Giants versus the Royals from Ticket Liquidator. I use their competitor, StubHub as well since it came down to the seats available during the dates I preferred. The tickets from Ticket Liquidator were available online very fast. I purchased from them before for Justin Bieber concert tickets and another concert several years ago. They've always been very easy to work with.
Thank you Lisa for your great review. We are happy to hear about our customers positive experience and look forward to servicing your needs again in the future.
Reviewed April 6, 2016
I purchased tickets for ACDC and they refuse to refund the money on the tickets since the concert has been cancelled. Every other competitor StubHub, Vivid Seats and Ticketmaster have refunded money for these tickets to their customers. There are way too many options available to purchased tickets from a business that will not honor their own motto they have posted on their main website. Do not purchase tickets from Ticket Liquidator especially when you can click down to the next link and get a reputable company that honors their policies.
Reviewed April 5, 2016
I purchased from Ticket Liquidator and it was a simple process. I did get the tickets really fast and they were delivered on time which was good. I'm pretty happy with what happened.
Thank you Herman for your positive feedback, We always aim to please.
Reviewed April 3, 2016
I ordered The Wild tickets from Ticket Liquidator mainly because of their pricing. It was an easy experience and I'd recommend them.
Thank you for your positive feedback Jennifer, We always do our very best to please.
Reviewed April 1, 2016
Ticket Liquidator's Hamilton tickets were all in bulk price so I purchased from them. It was a fine experience and the tickets were delivered in the expected timeframe.
Hello Thomas and thank you for your positive feedback. Very happy tht we could help.
Reviewed March 30, 2016
The prices were better from Ticket Liquidator so I purchased Basketball and Disney tickets from them. Ordering the tickets online was simple and easy and they emailed the tickets to me in the expected timeframe. I was able to take advantage of their special discount at one time and everything went well and I haven't had any problem.
Hello Sandra and thank you for your positive review, We look forward to helping you with your ticketing needs in the future.
Reviewed March 28, 2016
Ticket Liquidator was great and I keep using them. I’m on my 5th event right now that I've purchased tickets with them. I’ve seen their special discounts and promotion but I never messed with them with all these years, but so far, the tickets have been delivered in the expected timeframe.
Thank you Scott for the great review. We are very happy and thankful for your continued patronage and we look forward to serving your needs in the future.
Reviewed March 27, 2016
Will never use them again! Tried many emails and calls and when finally talked to someone basically hung up on me. We bought AC/DC tickets and concert was postponed due to illness of lead singer. AC/DC will have to get a new singer before they finish the tour. We would have never bought the tickets if lead singer wasn't with the band! Ticket Liquidator refuses to give a refund because they say they are still touring as AC/DC. Said we could sell our tickets ourself but prices go up and down so we probably wouldn't get what we paid. Of course not without the lead singer! Letting our credit card company deal with this horrible company.
Reviewed March 23, 2016
I've been using Ticket Liquidator for probably two or three years. I use them and StubHub, whoever has the cheaper tickets. People in Ticket Liquidator were always pretty good and their discounts are a pretty good deal. The first time I had a problem buying tickets on the resell, their rep couldn't answer my question right away. But the few days following was better. I bought the tickets on Ticket Liquidator and when we got to the show, I was told the tickets have already been past scanned three times. The tickets weren't real. They were fake or altered. I actually figured it out.
I called Ticket Liquidator and they can't really do much. So I went to the box office and the person that was there was excellent. She actually figured it out for me. She said there's tickets next to it that are still available. I waited 15 minutes. The show had started, so I missed two songs and I wasn't very happy about that. But she got me a seat right next to where I was supposed to be. It was crazy but it worked out for me.
It wasn't a great experience and I guess it's nobody's fault. I'm not sure it's Ticket Liquidator though 'cause the tickets were on StubHub and all other sites. So I sent the tickets back. They have a marketing strategy that's 200 percent back. I said, "Look, I don't really want that. I just want to make sure that this person that did post on your site does not ever post again, so nobody else gets screwed." And I said, "if you want to give me a discount like 20 percent or something, I don't care. Whatever it is that will be fine too." They sent me back a few things but they are still looking into it.
Reviewed March 22, 2016
I purchased a ticket for a concert. The Ticket Liquidator rep was helpful and the ticket was delivered in the time frame I expected it.
Thanks for the positive review Jose, We always do our very best to please.
Reviewed March 21, 2016
I had my husband go online to look for Lakers tickets and he called different ones that sell them. He went with the cheapest but we didn't know we were going through a third party vendor until after we purchased them. When I went on the website, we thought we were going to them and that was it. Ticket Liquidator should have told us first at the beginning that they were a third party. I had to pay an extra $15 just to have them come to my house. I bought so many tickets and as they came in two different packages, I had to pay $30. There were too many fees. I had to pay them over a $130 extra where I really didn't need to. Additionally, the tickets were not delivered within the expected timeframe. We were supposed to get them on Wednesday but we got them on Thursday.
I'm dissatisfied and I wouldn't go back to Ticket Liquidator. I got another place where I can just go and not have to pay all the fees. I could have just bought them right there and then go down the street and pick them up at the Staples Center. They also do concerts and everything else.
Reviewed March 18, 2016
I bought tickets for a football game from Ticket Liquidator. The process was easy and I liked their price. Their reps gave me an overview of how to get my tickets and what I needed to make sure I had everything on-hand at the event. Overall, they met my expectations.
Wow!! Thank you for the great review Chancellor!! We certainly try our best to make ticket-buying as easy and hassle-free for our customers as possible. The fact that you’re so pleased with our service makes us very happy indeed.
Reviewed March 17, 2016
I recently ordered Black Sabbath tickets from Ticket Liquidator. There was a promotion and purchasing the tickets was simple and easy. I was very satisfied with them.
Thank you Patricia! We aim to provide a simple and easy service for each customer. We're happy that your happy with us! :)
Reviewed March 16, 2016
I've been using Ticket Liquidator for a while. I've purchased 10 or 12 events from them and I've been generally happy. The last tickets I bought from them were for Hamilton in New York. We bought the tickets two hours before the show. It was an hour before the event and I couldn't get a hold of the sub-seller and couldn't get the tickets. Ticket Liquidator stepped in, solved the problem and we got the tickets right before the show. It sucked because we had to run to get in the theater to see the show. It should've been a seamless process but it wasn't. It took me several phone calls to be able to solve the problem.
My husband and I paid almost a thousand dollars for tickets to a show that we didn't even have tickets for up to an hour before the show and I spent two hours on the phone trying to get the tickets. It was not a great experience. I blame the relationship between Ticket Liquidator and the resellers because as soon as I bought the tickets and we didn't get the email, I called them. They were selling tickets at a premium price and they had no contact information and had nobody online 24/7. When you sell tickets up to an hour before a show, you better have a process in place because you can't sell tickets for $1,000 for a show that starts in an hour and not produce the tickets.
But when I called Ticket Liquidator, the rep was on the phone with me the whole time until she got it resolved. They finally figured out a way to fix it internally, but the ticket vendor didn't do anything and was non-existent. I bought from Ticket Liquidator lots of times before and never had a single issue. So this was just a bad experience and the person that was selling the tickets obviously didn’t care. The process needs to be improved. We saw the show and it was well-worth the money, so I didn't care at the end of the day.
As a whole, Ticket Liquidator is a great reseller. However, they charge a huge fee on top of the reseller’s fee and they don't always certify their sub-sellers. But it's a solution to a problem where it's a scalping environment. The issue was the fee kept going down every hour up until the point that it was an hour before the show. We bought the tickets two hours before the show and it took me an hour to figure out why we couldn’t download tickets. I would like them to be able to work it through with their vendors. But I don’t blame Ticket Liquidator and I would use them in the future.
experience you’ve had. When our customers are unhappy, we’re unhappy... Let us make it up to you! We will be in touch.
Reviewed March 15, 2016
I use Ticket Liquidator all the time and usually have a good experience. However, what happened last Friday was a little awkward. I had ordered tickets for Annie and no one bothered to call me to tell me there was a problem. It resulted on me having to send a message and then me having to follow up on calling. That's where I got a little upset. If there's a problem with any of the tickets, a phone call should be generated to the buyer since all that information is out there already as opposed to me having to follow up on where the tickets are.
I guess they were getting their tickets through Best Time Entertainment and apparently, Best Time Entertainment never got the tickets they thought they were going to. I should've been told about it earlier because the show is on Sunday. So I sent an email asking for a refund and one of their representatives called me back. She explained the situation and asked if I wanted her to keep looking for tickets but I refused and said it would be better that I get a refund.
inconvenience. The order number you referenced is for a different event, which was completed without any problems. We’ll schedule someone from our customer service team to contact you today to investigate further.
Reviewed March 14, 2016
Do NOT buy from these guys. They sold me a ticket to a seat that doesn't exist. When I asked for a refund they seemed confused and asked me to provide proof from the vendor that the seat didn't exist. After giving me the run around for an hour, they basically said, "Well technically we didn't give you those tickets, we are just a third party. We just broker a deal from someone else". They are useless. If you are going to buy tickets, buy them elsewhere. Somewhere that takes care of their customers.
Thank you for giving us the opportunity to resolve your issue Jeffery. In your case the matter was a venue error, which is a rarity as we mentioned to you previously. However, upon investigating further with the venue a refund was promptly issued. We sincerely apologize for the inconvenience.
Reviewed March 14, 2016
I purchased theater tickets and had to contact Ticket Liquidator because I didn't received a confirmation. I was a little concerned because when you do this online, you're not sure if it goes through. My tickets were delivered on time but they weren’t in the location that I thought they were going to be in. So I have a feeling that Ticket Liquidator had to do some shifting for the tickets they planned on selling me. I thought I was closer upfront when I had ordered because of the rows, but I may have been wrong. Everyone that I've dealt with was lovely and polite, but I had to have a problem to have to deal with someone. I don’t want to deal with anyone. It was overall a fine experience. If I had to choose after just having a little snafu and waiting, buying from Ticket Liquidator wouldn’t be my first choice. I’d pick another way to order tickets because there was a lot of additional steps.
We appreciate your feedback and would like to make things right. Someone from our customer serviceteam will be contacting you within 48 hours to help assist with your resolution.
Reviewed March 13, 2016
Ticket Liquidator is the cheapest and has very good customer service. The rep helped me out and gave me a discount. I paid almost less than what the ticket value was online. My all around experience was amazing.
Thank you kindly for the Wonderful Review Docia! We aim to please!!
Reviewed March 12, 2016
Ticket Liquidator had the cheapest tickets for Jason Aldean's concert so I purchased from them. It was very easy and good.
We’re delighted to read your feedback Paige! Thanks so much for sharing such a positive review!
Reviewed March 11, 2016
Ordered tickets to Bad Company & Joe Walsh for June 2016 show. As soon as payment was verified an email arrived with tickets for printing. Talk about service! I have my fingers crossed that when ticket is scanned to enter the show all will be good. Will keep you posted. So far so good. Thanks Ticket Liquidator!!!
Hi Bob! You can rest assured that all of the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. Have a great time and please be sure to tell us how it goes for you!
Reviewed March 10, 2016
I've been using Ticket Liquidator for five years now and have taken advantage of their special promo like $20 off coupon. They would call after I purchase tickets to make sure that I had them in hand. I prefer them over any other tickets site.
Hello Bailey! Thank you for the amazing review. When our customers are happy we are happy and we hope that you will look to us again when you are in need of tickets for your favorite events.
Reviewed March 9, 2016
I bought tickets for a Timberwolves game. Purchasing from Ticket Liquidator was good, easy and fast. It was my first time so I was a little bit confused about what I have to do but I called up customer service and they helped me a lot. A lady sent me an email about all the steps that I have to do for the Flash Seats and got my tickets ready. The tickets were cheap and were sent on time. It was a fun experience.
Great feedback, Linda. We genuinely appreciate it! thanks again!
Reviewed March 9, 2016
I called Ticket Liquidator and bought the tickets through the phone, and the rep was very friendly and helpful. She found me better seats for a cheaper price. It was easy.
Hi Emily and thank you for taking the time to leave us your positive feedback.
Ticket Liquidator Company Information
- Company Name:
- Ticket Liquidator
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 75 Gerber Rd East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketliquidator.com