Ticket Liquidator Reviews
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About Ticket Liquidator
Ticket Liquidator is an online resale marketplace for tickets to concerts, sporting events, theater shows and other entertainment options. The website is PCI (Payment Card Industry) compliant to ensure safety and security. The company provides refunds if an event is permanently canceled.
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- 4,957,545 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 15, 2017
I’ve used Ticket Liquidator a couple times for purchasing sporting and entertainment tickets such as the Milwaukee Bucks games and the Blue Man Group. I chose them because of their price and everything was done electronically. I was also able to get the tickets on time.
Reviewed Oct. 14, 2017
Ticket Liquidator had tickets for the Kenny Chesney, Metallica concerts and every concert so I bought from them and they were fine. The tickets were delivered as expected and I received emails from their reps. It was all good and there were no issues.
Reviewed Oct. 12, 2017
In just a couple of clicks, I was done purchasing tickets for the Wake Forest match from Ticket Liquidator and it was really easy. They gave me the best seats available at a good price so I took them. It was way over my expectation. I was on the third row and it was nice. The tickets were also delivered pretty fast that day. Ticket Liquidator offers dependable and fast service and I enjoyed my experience with them.
Reviewed Oct. 10, 2017
My seats were Great, the show was AMAZING!!! I misplaced my tickets and called Ticket Liquidator and got all the help I needed and the person was very nice. I have used Ticket Liquidator many times and have always had great service. Thank You for a great night with my son at the Bruno Mars concert. It was wonderful.
Reviewed Oct. 10, 2017
I liked Ticket Liquidator's website. It's quick and easy to book with them. I used the promotions and they gave me a few 10% off my next purchases. I was short a ticket one time and the reps got it all straightened out quickly and I got the same thing. They were very professional and they couldn't apologize enough. I've used Ticket Liquidator a dozen times and they were good.
Reviewed Oct. 9, 2017
It’s very easy to purchase tickets from the Ticket Liquidator website. I used them a couple of years ago and used them three times this past summer. I usually buy tickets for ball games and I bought 8 tickets from them so far this year. The price is right and the tickets were delivered in the expected timeframe. They're a good and efficient service and I’m sure I’ll use them again in the future.
Reviewed Oct. 8, 2017
I went on the internet and purchased tickets for the Seahawks from Ticket Liquidator as they were cheaper. I did that a month and a half ago and they took $40 off since we go to Mariner games quite a bit. When comparing what the seat costs, it's more important what the fees are on the top of the tickets since some of the ticket places charge $80 bucks a ticket. People should look at the best price and Ticket Liquidator can be trusted. I'd recommend them.
I'm glad to hear we could get you the seats you were looking for at a great price. Thanks so much for the review, John! :)
Reviewed Oct. 6, 2017
I go to a lot of concerts and races and buy tickets a lot. I have bought at Ticket Liquidator before and they were great. I absolutely have no complaints with them at all. Their website was good to use. They were the only ones that had tickets available and it was the best available, low like in the stands for the Bristol Night Race. I just print the tickets and everything went fine. I have gotten tickets through TicketMaster before for NASCAR Races, and they've double booked to where I ended up having to get a refund and then buying tickets elsewhere. That really sucks, so I try not to use them if I can help it. I was glad to get Ticket Liquidator. I've already referred friends to get tickets there.
Reviewed Oct. 3, 2017
The seats were not on the 40 yard line as promised, they were on the 30 yard line. And I wasted 106 dollars on parking that I could not use. What I was sent for parking had no bar code, so I had to spend an extra 60 dollars to park. Overall, it was not a great experience as I have lost money and didn't get what was promised.
Reviewed Oct. 3, 2017
The two tickets I purchased from you were not accepted and voided by staff at Madison Square Garden. I have contacted your customer service five times, faxed you a copy of the voided tickets as requested, and have never received a call back from you, despite being told repeatedly that I would be contacted. This is the poorest customer service I have ever encountered.
Reviewed Oct. 1, 2017
I've purchased tickets for a couple of concerts through Ticket Liquidator which I printed off online. I've never had any issues with them. They were good and I'd recommend them.
Thanks so much, Marilu! I'm glad we've been able to get you tickets to some great shows! :)
Reviewed Oct. 1, 2017
Bruno Mars tickets - I had to track you all down for my tickets! No confirmation was ever sent! You charged $40.00 for service fee and you get none! I didn't even know it was from you all! I'll use StubHub next time!
Reviewed Sept. 30, 2017
We've purchased tickets for Chicago, Journey, and Farner through Ticket Liquidator. I like their choices and I chose them over other providers because of where the seats were, and their price. It's been great with Ticket Liquidator.
Thank you for the review, Annamae! I'm glad we've gotten you great seats at a great price to some amazing concerts! :)
Reviewed Sept. 29, 2017
I purchased tickets for concerts and I chose Ticket Liquidator over other providers for their seating. However, I purchased extra stuff with the tickets but that never showed up to my house. Other than that, it was a great experience and I had a really good time on all four concerts.
Reviewed Sept. 28, 2017
Got charge twice for delivery. When I purchased the tickets I paid over $100 dollars on fees and delivery. I got charge for delivery when I placed my order and I paid for the “postage” when I picked the package at the postal office.
Reviewed Sept. 28, 2017
My fiancee told me Ticket Liquidator was a good website to buy tickets. I've been using them since 2012 to buy tickets for baseball games, basketball games, and multiple sports events because of their ticket prices. It's cheaper in Ticket Liquidator and I get the best chairs. Tickets for baseball games specifically for the Orioles and the New York Knicks against the Wizards were for $8 and with the chair that we got, it was a good offer. I also saw tickets were $40 or $50 for Dream Theater which is definitely a bargain. The latest experience we had was with the Texas Rangers, and bought the tickets the same day.
It’s also more convenient now and easier to buy the tickets. I can go into Ticket Liquidator on the mobile website and see where I am going to sit down with a picture which is a huge plus to me. The tickets are delivered through email which would take five minutes to get the tickets so it was not that long. Then I would print out the tickets on the website so it was easy to do. We're definitely going to keep using it. Everything was awesome and a good experience, so far.
I'm happy to hear that we've been able to get you tickets to a bunch of different events! Thanks so much for the review! :)
Reviewed Sept. 27, 2017
I normally buy tickets for baseball games but I've been buying off the website for a while since I don't like the price on StubHub. One time, I started researching different websites, downloaded the Ticket Liquidator app and decided to just go. Ticket Liquidator is better than most competitors. I have looked at prices based on where the actual seats are and they came in cheaper. I'm very satisfied that I would definitely keep coming back to Ticket Liquidator.
Thanks so much for the review, Scott! I'm glad we've been able to get you great tickets at great prices to a few different events. :)
Reviewed Sept. 26, 2017
I looked at a lot of sites to find out seats and prices and Ticket Liquidator was on the top 5. When I was younger, it was hard to choose where you can sit and you’d have to rely on scalpers, so it’s nice that people can now certainly look where they want to sit even though the price is a little higher. And also, I don’t wait in lines anymore. The tickets I have purchased were mostly for musical events like rock concerts. I usually receive the tickets through email and I can have them printed. Overall, Ticket Liquidator is reputable and I always had a good experience. I’ve used them in the past and I will always go to them.
Thank you for the review, Stephen! I'm glad we could get you the tickets you were looking for so you could enjoy your events. :)
Reviewed Sept. 25, 2017
We went with Ticket Liquidator and ended up getting the best price on the seats we wanted. We purchased online and it's really easy to navigate through their website. We printed the tickets ourselves. It was pretty simple and easy.
That's great to hear, Charles! I'm glad you found our site easy to use and that we could get you a great price on the seats you wanted. Thanks for the review!
Reviewed Sept. 24, 2017
I'd would like to know the reason why I can't change my delivery method after I bought the tickets. You offer two methods: eTicket or Express delivery. I accept my mistake, for this reason I paid 40$ more per each ticket. But I don't understand, if you don't have the ticket yet, why you don't permit to me change the delivery method. My problem is that you guarantee to me that I have the ticket on 29 Oct as deadline because the show is on 31 Oct. But on 24 Oct I'll start a trip, and I don't have any fix address during that time. Sincerely, I don't understand the reason of your small flexibility and help for resolve a client problem. I called you and I sent you several emails, and you didn't give me any solution. In fact, you didn't try it. Thanks.
Reviewed Sept. 24, 2017
I’ve purchased Bruno Mars and Kanye West concert tickets through Ticket Liquidator. I like their price and the way they organize the selections for seats. They have a price and a location to where it is, unlike Ticketmaster where I feel like I am paying for whatever seat they have available. I recommend them and I even asked all my friends to use Ticket Liquidator and they liked it.
I'm glad to hear our site has made your ticket buying experiences easier! Thank you so much for the review and I hope you enjoyed the concerts! :)
Reviewed Sept. 23, 2017
Horrible experience. Bought tickets to a hockey game for $90.00 each ticket which I bought 3. The tickets were bought by them at a face value of $75.00 each so with surcharge and bumping up the price on the tickets I paid over $190.00 over extra. I know I'm stupid and I will never use them again for my ticket buying needs.
I do apologize for any confusion regarding ticket prices. Tickets are priced by the individual seller, not TicketNetwork, and are priced depending on the market value of the tickets. As our site states, this means tickets may be above or below face value. TicketNetwork only gets the service fee on each ticket, which goes towards website maintenance and customer service.
Thank you for taking the time to leave a review.
Reviewed Sept. 23, 2017
I bought tickets for a country concert. I use different ticket sellers but I went with Ticket Liquidator for the price and seats. The tickets were delivered on time and I haven't had a problem.
I'm glad we could get you the tickets you were looking for, Allison! Thanks for the review!
Reviewed Sept. 22, 2017
I bought tickets on August 31 and by September 20th, I still had not received the link telling me how to get my tickets for a concert on September 23rd. I called Ticket Liquidator (after being on hold for a super long time) who told me that the venue would not be releasing the tickets until 8 pm on the 21st and then I'd have to download them and print them. They said that this was the venue's policy. The only place I have a printer is at work. None of my friends live anywhere near me nor do they own printers. The customer service rep called the venue to see if I could use an eticket, but they were closed so she gave me the number to call myself. At 8 pm on the 21st, I received the download link. I tried to log in to get my tickets but got a blank page and called them again.
Customer service told me that downloading anywhere with a firewall is impossible and to go to the library or call a friend. I have a VPN program on my iPhone so I was able to get them to my phone, but I am guessing these tickets will not be accepted and I'm not sure if I even want to try going to the show tomorrow which will take an hour or just say goodbye to $137. I won't use this site again. It is way too difficult and they get all their tickets through 3rd parties so I guess they really don't care. And the customer service rep today told me to call the venue! Then she said, "That's all I can tell you, hon." Unreal. Unless you are super tech savvy, do NOT use this company! Or own a printer or have a library close by or friends with printers!!
Thank you so much for your review.
I looked into your event and I do see it was one with a delivery hold. This is something many venues and performers are putting in place to protect tickets from being duplicated. No one, even those purchasing from a primary ticket source, received tickets to that event prior to the 20th. I do apologize for any inconvenience this delayed delivery may have caused, but we are unable to control when tickets are released from primary ticket sources. As soon as the tickets were made available to the individual seller on your order, they were sent to you.
I am sorry to hear you were unable to print your tickets from your work computer. In many cases there are firewalls in place that prevent downloads, as was the case when you attempted the download. Any public library, as the customer service representative explained, will allow patrons to print using their public computers. Office supply stores and shipping stores, like UPS or FedEx, often have printing services as well.
I sincerely apologize for the troubles you had with your ticket order and I do hope you were able to enjoy the concert.
Thank you again for taking the time to leave a review.
Reviewed Sept. 20, 2017
I got an email about Bob Seger so I looked it up and none of the concerts said Florida so I was a little disappointed. I travel a lot for business so I like to go to a lot of concerts. I was in Charlotte for a work-related thing last summer and I bought the tickets twice in one week from Ticket Liquidator. The tickets were emailed to me on time and I had absolutely no problem with them.
Thanks for the review, Dorothy! I'm glad we got you tickets to a couple events. Hope you had a great time! :)
Reviewed Sept. 16, 2017
It was an excellent show...from people who directed us to our proper line...to his preliminary....to Fluffy....excellent line up of comedians...it was well worth the money
Reviewed Sept. 16, 2017
I was searching online for tickets when Ticket Liquidator came up. I chose them because of seat availability and the clarity of which seat I could choose. I have purchased tickets from them for sporting events so far and while my overall experience was very good, the final price of the ticket only pops up at the very end. It would be nice to see that in advance when they first calculate the price because in the beginning, they don’t add the fees yet.
Thanks so much for the feedback on our site. I'm glad to hear we've been able to get you tickets to some great sporting events! We appreciate the review! :)
Reviewed Sept. 16, 2017
I purchased these tickets on 6/10/17. It is 8/15/17 and I have yet to receive my tickets. The event is this coming Thursday 8/21/17. I have also reached out to the seller & have not received a response. This is unacceptable. I should have received my tickets by now. Please note, I understand this is not Ticket Liquidator's fault however perhaps you can intervene & contact who I purchased the tickets from?? Thank you.
Reviewed Sept. 14, 2017
I’ve been using Ticket Liquidator for years and my experience has always been fine except one time when there was a computer glitch and I had repeat tickets. I didn’t think the order went through when it did, so I ordered them again. It was confusing to both sides, and there wasn’t anything they could do, so I ended up having eight tickets instead of four. Also, they add on a bunch of fees, and a lot of the 3rd party people do, too, but a couple of them give you an option where you can see the price after the fees are included. Ticket Liquidator doesn't have that. They tend to be a little bit higher than some of the other people, but they’re the easiest site to really go to because they consolidate all the other ticket brokers, which is good. I used to use them 100% of the time, but I use them about 80% of the time now because I’m super particular about where I sit and all that business.
Thank you so much for the feedback on our site, Kelly. We are always happy to hear from customers on what we do well and what we can be doing better. Thanks for the review! :)
Reviewed Sept. 13, 2017
I bought tickets 5 days ago but my order still says my purchase is under review. After a couple of days I called customer service and they said to keep checking my account. I have been charged for the tickets but don't know if I have them for sure. I hate being left in the dark for so long about this. They should not be selling tickets they don't have and to make you wait so long is totally unacceptable.
Reviewed Sept. 9, 2017
I passed the order for show tickets shortly before the beginning of the performance because I thought I will be able to get ticket confirmation and download them immediately and use the downloaded ticket on my mobile to get in. I was very frustrated to realize they wouldn't let me inside at the theater with the purchase confirmation I had received, that I needed to print out the ticket to get in and that my ticket hasn't even been emailed to me yet. When I called customer service I was even more frustrated because the agent said that it was probably too late and that I wouldn't be able to go to the performance, and this was after I had paid the full price plus 101$ service fee for two tickets, and then the connection got lost. I received my ticket to download 13 minutes after the performance started, I had to run somewhere find a printer, and ended up missing 1/3rd of the show.
Why did Ticket Liquidator allow this sale to go through so close to performance time knowing it would be impossible for me to make it on time because of the delay to receive the ticket by email (whereas I thought it would be immediate upon confirmation) and I wouldn't be able to print it on time. There should be a cut off time for ticket purchases before the show starts to avoid this kind of situation. It seems the company is so greedy to get the fee that it doesn't care if people make it to the show or not. In addition, I wrote to customer service about this twice over a ten day period and never received any reply whatsoever.
Reviewed Sept. 9, 2017
I was searching through the web for some tickets and Ticket Liquidator came up, and they had a good deal. The first time I purchased from them was when I got tickets for the Tom Petty concert in July. That was fine and worked well. Buying tickets from them was a simple process and the site was easy to use. The cost was in line and the tickets weren't too overly priced, unlike those at some other online places that can be a little extravagant in their pricing. The tickets came up right away and the seats seemed decent and okay. The value was there and we were happy with the way the seats came out. I had a good experience overall with Ticket Liquidator and I would definitely use them again and recommend them.
Thanks for the review, Gregory! I'm glad to hear we got you great tickets to see Tom Petty at a reasonable price. :)

Reviewed Sept. 9, 2017
Bought tickets for me and my mom to go see Paul McCartney in Brooklyn. Tickets came with merchandising as part of the "emerald pack". They sent the package with the merchandising and no tickets in it. Contacted them, said they could help and that I had to contact a 3rd party who coincidentally is located in Miami and their offices are closed due to the hurricane.
Called them again and then they said that they thought the tickets would come on a separate package but that they couldn't guarantee it or send me an email with that information. That there was a different team handling emails and that they had no way to assure that they would even get back to mine at all. Haven't replied to my emails, no solutions whatsoever. And to think the only reason I even bought the tickets from here is because the official page was not working. Awful experience, feel very unsure and ripped off, will surely never do it again. I just want to know if I will get the tickets or I need to buy another pair!
Reviewed Sept. 7, 2017
The night before the concert I checked my bank account and saw that I was refunded for my ticket purchase. I checked my email and had received an email from the ticket seller stating that they rejected the ticket sale (I had bought the ticket a month ago and the money was taken out of my account when I placed the order). This was obviously very disappointing since like I said I ordered the ticket a month before, my money was withdrawn, and the ticket was a gift. My sister had plans with her friends to drive up several hours from the city we live in so that she could go to the concert, and because of this she was not able to go.
I am very sorry to hear you had a negative experience with us. In rare instances, ticket sellers are unable to complete an order and must reject and refund the order. I know this is very disappointing and I do apologize for the inconvenience.
Thank you for taking the time to leave a review of your experience.
Reviewed Sept. 7, 2017
I bought tickets for a show place from Ticket Liquidator because of the the price. I put a code in to get a discount.
Thanks for the review, Thomas! Hope you enjoyed the concert! :)
Reviewed Sept. 6, 2017
I purchased many tickets from Ticket Liquidator and they offered special discounts and promotions. They have good pricing but the only problem I have with them is they have very expensive servicing charges. I got my tickets emailed but they charged me at least $20 a ticket for the servicing fee which was ludicrous. There was no reason to charge me a service fee.
Thank you for taking the time to post a review and I hope you enjoyed the concert!
Reviewed Sept. 5, 2017
When I use Ticket Liquidator through an AAdvantage eShopping, I get American Airlines miles so I've bought a few tickets from them, the most recent of which was for the US Open. I got the miles that I wanted and I got the tickets as well, so it was a good experience. I even had a question a question for them and they answered it. Also, I had a poor experience with the competitor who's on the AAdvantage Miles program. They had some catches that I found out after I purchased tickets and they didn’t deliver the miles, so I switched back over to Ticket Liquidator.
I'm glad to hear you've had some great experiences with us. Thanks so much for the review!
Reviewed Sept. 3, 2017
When I started to use Ticket Liquidator, that's the only one that I ever used. I've been using them for four years now and mostly for tickets for the Indian Wells tennis tournament every year in March in Palm Springs. I was mostly selling my tickets on them, 95% of the time. The process was okay, except they would take them off about a week before the event happened because they wanted to make sure that people that were buying them would get them. You lose out on that last week. Also, every once in a while, I had to give them a call because there was something that I needed to get taken care of. But whatever the problem was, their reps were quick and efficient.
I'm happy to hear you've had some positive experiences selling tickets on our site and that our representatives have assisted you with any issues that pop up. Thanks for taking the time to leave a review!
Reviewed Sept. 2, 2017
Ticket Liquidator is your all-access source to getting into events. Tickets for the event I was looking for were quick and easy to find; I was even e-mailed a 10% discount after leaving the tickets in my cart for 30 minutes. Prices are reasonable and fair. Regular e-mails send you information about upcoming events you may like.
Thanks so much for the review, Michael! I'm glad we could get you a great deal on tickets for the event. Hope you had a great time!
Reviewed Sept. 1, 2017
Really enjoyed the show as I am a HUGE Bob Seger fan, but my purchase experience had me SOUR for a week before the show. I was NOT expecting them to pay over $115.00 in Service Fees for three tickets. That had me wanting to CANCEL. The gal sitting right next to us claims that she paid $100 for her seat, but we paid over $160.00 each after fees and delivery??? Any info. regarding the difference would be appreciated. Thanks!
I am sorry to hear you were unhappy with the ticket pricing and fees. Ticket Liquidator is a ticket resale marketplace where licensed and registered ticket sellers can list their ticket inventories for sale. The individual sellers price the tickets based on the market value of the tickets and, as is stated on our site, the prices may be above or below face value.
The service fees are a percentage of the ticket price and pay to maintain our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that arise. These fees allow us to keep connecting fans with tickets to the events they are trying to attend.
Thank you for taking the time to leave a review and I am happy to hear you enjoyed the concert!
Ticket Liquidator Company Information
- Company Name:
- Ticket Liquidator
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 75 Gerber Rd East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketliquidator.com