Event Tickets Center Reviews
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About Event Tickets Center
Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.
Event Tickets Center Reviews
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- 4,882,006 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 11, 2017
I purchased concert ticket to see Kane Brown for my daughter who loves him! The process was quick and easy for purchasing. Although, I do not agree with the service charge for each ticket. I think it should be on the whole order not each item!
Thanks for your review, Jessica! We're happy to see that the process was quick and easy for you.
Reviewed Oct. 11, 2017
Great experiences to get the tickets and good prices easy payment method. I would use this again and recommend it to anyone. Please use this. It's great. Thanks and I will use this again. I will share with family and friends in the future as well.
We're glad to hear you had such a positive experience with us. We appreciate the feedback and your referral to family and friends!
Reviewed Oct. 11, 2017
So far buying the tickets was easy but hard to see what the actual seats will be located which worries me as my husband is handicapped, so I hope these seats are ok. I'm also worried they won't be together, but I guess I can't know that until we get there.
Thanks for your feedback, Kathleen.
Reviewed Oct. 11, 2017
I found buying the Vance Joy tickets on Event Tickets Center very easy. I will definitely go back to this website next time I purchase tickets. The whole process took less than 2 minutes to purchase the tickets.
We appreciate your review, Ellie. We're glad you had a positive experience with us and we look forward to serving you in the future!
Reviewed Oct. 11, 2017
Quick and easy. Seating chart helpful. Pricing ascending and descending, a good guide. Hoping the tickets print out on my computer on time. Can't wait to hear the Mannheim Steamroller. This is our 15th year or longer. Wish Chip Davis was still performing.
Thanks for the feedback, Patricia! Enjoy your show.
Reviewed Oct. 10, 2017
The charges for alleged service is like robbery. We have no other recourse so you get our money. Can you consider lowering them a bit so we can see more concerts and plays. Can we avoid fees by purchasing at the box office?
Reviewed Oct. 10, 2017
Ticket purchase went fine - as expected. Looking forward to the concert and anticipate no problems. Will look forward to receiving tickets via email. Thanks for being a convenient way to secure tickets for upcoming concerts and supporting groups like Mercy Me!
Thanks for your feedback, Patricia! We hope you enjoy your concert.
Reviewed Oct. 10, 2017
Everything was fine except the $46.92 fee for "other expenses" is absolutely ridiculous. That's what I paid for just one ticket. I don't know if I will ever order tickets from your site again or attend any events at this particular center.
Thanks for your feedback, Courtney.
Reviewed Oct. 10, 2017
Tickets to Shins in Charlotte NC. Purchased them in October for a Nov date. Was not happy how much they increased due to fees. The total price should be disclosed upfront instead of after you choose what you want.
We appreciate your review, Greg.
Reviewed Oct. 10, 2017
Shopkins Live - Very easy simple way to purchase. Not to time consuming. Very simple step by step instructions to purchase since I am a first time buyer for online events. I love it! Would recommend to friend and family for any future events. Very excited to see outcome as closer to the date of event.
We appreciate your feedback, Anali! Thanks for the positive review and for the referral to family and friends.
Reviewed Oct. 9, 2017
I thought that the processing fee of $60 was a bit much. But what choice did I really have other than the extra fees? The buying was easy. Would probably use again if the fees weren't so much. Next time I will go to the venue site rather than an event site.
Thank you for the feedback, Katherine. We're glad you found the purchasing process to be easy and we hope you enjoy your event!
Reviewed Oct. 9, 2017
It was super easy to place my order. I do feel the extra fees were a little ridiculous. My order went from 152 to 215 just because of fees. I am not happy about that. I'm satisfied but not blown out of the water. Y'all need to chill with the extra fees.
We appreciate your valuable feedback, Ashley. Thanks for taking the time to leave us a review.
Reviewed Oct. 8, 2017
Quick and easy. Excited to take the family on a great road trip to enjoy this play. Happy to see it close to my area that we don't have to drive too far. Day after Thanksgiving... Hope the traffic be good.
We hope you enjoy your road trip and your show, Willease! Thanks for choosing us and for your great review.
Reviewed Oct. 8, 2017
After all the money you have to pay to see a game, you still have to pay $100 to park. Absolutely ridiculous. Too much greed if you ask me. Give the working man a chance. You gluttons, gain the world and lose your soul.
Hi Leon, thank you for your feedback. Event Tickets Center is a secondary ticket marketplace. Therefore, sellers may list tickets or parking passes on our website at a price that is above face value. We appreciate your message.
Reviewed Oct. 8, 2017
Transparent information regarding the fees and the delivery cost of electronic tickets would be appreciated. The whole process was great until the final fees were added. We spent $28 per ticket for fees and a delivery charge--to our email! This feels like highway robbery.
We appreciate your feedback, James. Thanks for taking the time to leave us a review.
Reviewed Oct. 8, 2017
Buying tickets was easy. However, I did not see anywhere that it specified seat numbers. I bought tickets for four people, but I did not know if they were together. I was hesitant to buy the tickets knowing that we could get separated. I do not usually buy tickets online, so I am not sure how buying specific seats work.
Hi Jacob, thanks for reaching out! If you have any questions about your tickets, you can always contact customer support by email at CustomerSupport@EventTicketsCenter.com or by phone at 866-820-4553.
Reviewed Oct. 8, 2017
This processing fee is too expensive. I would not come back. There is no reason to charge that much money. I wouldn't recommend this website or business to anyone either. A $50+ processing fee is ridiculous. You should remove that fee or cut it in half.
Camila, we are a secondary ticket marketplace where sellers from across the country can re-sell tickets to events. As a result, we do not own, price nor ship the tickets listed on our website. The sellers may set prices above face value depending on the popularity of an event. We appreciate your feedback.
Reviewed Oct. 8, 2017
Concert on Jan 21 in Asheville - The process was very self explanatory. No problems whatsoever. The service charge stung a little bit. I haven't purchased tickets in quite some time so I guess I am out of the loop.
Thanks for your review, Harry. Enjoy your show in Asheville!
Reviewed Oct. 7, 2017
I was so excited to go to a show that I had been looking forward to since purchasing tickets on pre-sale months in advance. Day of, I discover the order never went through and I did not have tickets to the sold out show. Getting them here was certainly more expensive than I would have initially paid, but the ease of purchase and instant remedy to my panic was satisfactory.
We're happy to have saved you in a pinch, Kara! Enjoy your show.
Reviewed Oct. 7, 2017
USC vs. Utah Utes on 10/14/2017. Easy experience, better seats than some other ticket sites, although your service fee per ticket is kinda high. If it had been lower, I would have given a 5 star review. All the same, thanks! Can't wait for the game!
Thanks for the positive review, Bob! We're glad we were able to offer you some great seats for the game.
Reviewed Oct. 7, 2017
We have the Broadway packager but wanted to see the Janis Joplin performance but forgot to add it our package so added it individually. Everything was great, even though the service fee is a tad high. Thank you.
Thanks for the great review, Gregg. Enjoy your show!
Reviewed Oct. 7, 2017
Good experience on the web page. High transaction fee, almost a third of the ticket price. It was easy to see what seats were available. I would use them again. Cannot wait to see MercyMe live tonight for the first time.
Jonathan, we appreciate your valuable feedback. We're happy to hear you had a good experience and we look forward to serving you in the future!
Reviewed Oct. 7, 2017
I have purchased 2 tickets for the Sandler Ctr's Oct 15th performance. I know they are in row x thanks to our late order but do not know where in row x they are. It would be helpful to know since I have no idea whether we will be able to see.
Michelle, thanks for your feedback. You can always reach out to customer support by email at CustomerSupport@EventTicketsCenter.com or by phone at 866-820-4553 for any questions regarding your tickets!
Reviewed Oct. 7, 2017
I just believe the service fees charged are quite high, otherwise everything is good. Other ticketing services charge around $18 per ticket compared to your 31. The service fees charged for our two tickets almost equal a third ticket. I was in shock when I seen the total.
We appreciate your feedback, Michael!
Reviewed Oct. 7, 2017
Selecting and purchasing tickets was very easy with ETC. I was able to quickly see seating options in the arena and move to purchasing them with minimal clicks. The only think that was not so great was the $24 service charge tacked onto each ticket right before you make the final purchase. This added over 33% to my expected costs.
Thanks for your review, Robert. We're glad to hear your purchasing experience was quick and easy!
Reviewed Oct. 7, 2017
Miami Heat: Pleasurable shopping experience - efficient and easy with minimal hassles and waste of time spent ordering. One of the more favourable online shopping experiences and recommend to fellow travellers as well as residents of the USA, well done and once have shopped here will continue doing so when needed.
We appreciate your feedback, Avi. We're happy to hear you had a great experience with us and we hope you have fun at the Heat game!
Reviewed Oct. 7, 2017
In fact, I have a little delay to order my ticket, but I return the page and start over the process. So everything worked fine. The website is great to show the places of the arena and buy the tickets. I recommend...
Fernando, we're happy to hear your positive feedback on our seat selection map. Thanks for the great review!
Reviewed Oct. 6, 2017
If it weren't my birthday and I weren't a huge fan of This American Life, there would be no way I'd purchase these tickets on ETC. $25 to get digital tickets emailed or a will call number is crazy. There are no physical logistics to sending an email. Feels like highway robbery. In the future I will just call the theater box office and cut out the middleman!
Hi Chris,
Thanks so much for your feedback. We are a secondary ticket marketplace where sellers from across the country can re-sell tickets to events. As a result, we do not own, price nor ship the tickets listed on our website. This process is handled by the individual sellers who possess the tickets themselves.
Reviewed Oct. 6, 2017
This was incredibly easy and FAST!! It has been a good minute since I have been to a concert so this is a real treat for me. I may have to order from you guys more often! I cannot WAIT to see Amos Lee here in Nashville!!!
Thanks for the excellent feedback, Patricia! We're glad you had a positive experience with us.
Reviewed Oct. 6, 2017
Unable to cancel, when editing or deleting payment info still shows... Not good, if I wanted to cancel order do not see anywhere this can be done... Not good customer service. You must provide an easier and more apparent cancel tab in case someone changes their mind last minute.
Reviewed Oct. 6, 2017
The service of 40.92 is outrageous. On top of that I then was charged for a delivery fee for a download. Pretty ridiculous to add almost $50.00 to the already expensive tickets. I will try to find another place to buy tickets next time.
Thanks so much for your feedback, Janice.
Reviewed Sept. 25, 2017
Bought 4 tickets to Theory of a Dead Man in Minneapolis and was excited to go and thought they would be great seats. Paid over $400 for tickets - when they were printed I see on the tickets I received as $25 each general admission. Are you kidding me? $74 per ticket plus $24.42 service fee + delivery? What has happened to human decency??? Eventticketscenter.com should really be taken down along with all the sellers. And the best part is I tried to email a complaint and got a kickback from the email they give for customer service. So if you see the name Amir ** as seller... DON'T BUY!!!
Reviewed Sept. 25, 2017
Event Tickets Center was very accessible and buying tickets was easy. We bought the tickets for the Rangers game and we took a promotion that they're going to discount $25. Our experience with Event Tickets was great.
Thanks for the review, Martha! We're glad you had a great experience with us.
Reviewed Sept. 20, 2017
I heard about Event Tickets Center on the internet and they were the only one I called when I got the tickets for the Baltimore Orioles versus Tampa Bay event. The tickets were delivered as expected but I wasn’t able to use utilize the parking passes that I purchased.
Reviewed Sept. 19, 2017
0 Star Rating. DO NOT USE THIS SERVICE. General Admission tickets are framed as select seating and I paid $40 more per ticket than the actual face value (not including the $22.00 service fee per ticket). When you call to resolve this issue, the rude customer service reps say, "Sorry, it is not our job to read the entire Terms and Conditions to you". Very Rude Customer Service. Basically, the terms say that sales are final and the tickets you receive may or may not be the face value you purchased. Paid $200 for what should have been $90.00.
Bobby, Event Tickets Center is a marketplace. Tickets are listed by sellers who set their own prices which may be above or below the face price.
Reviewed Sept. 18, 2017
A friend of mine told me about Event Tickets and I had browsed them online. I think they have better availability compared to some other companies. It’s going to be awesome.
Thanks Michael, enjoy your show!
Reviewed Sept. 14, 2017
My husband used Event Tickets Center once, and if it was fine then he stuck with it. Everything was delivered on the time frame.
We appreciate your feedback Jeannie.
Reviewed Sept. 13, 2017
Like many others here, I was shocked when I was slapped with a $44 internet processing fee at the very last minute on only 2 tickets. It felt very shady how this large fee was not made more explicitly clear. Additionally, I realized later that I paid $20 more per ticket than I would have at the box office, and there is no service for reselling tickets like Ticketmaster. In the future, I will use Ticketmaster.
Ryan, we appreciate your feedback. We do not set the prices for tickets on our marketplace. Prices are set by the suppliers who list their inventory.
Reviewed Sept. 12, 2017
I received my tickets today from Event Tickets Center. I will not be a repeat customer. I see what the face value of what I would have paid thru Ticket Master, $55.00. With the service charge ($30.00/ticket) and $15.00 delivery fee, that is 75.00 in fees. The company also charged $91.00/ticket, $257.00 total for $110.00 worth of tickets. This company made one sale but are avoiding future sales. Strongly suggest NO ONE use this company.
Tony, The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity. The resale market makes ticket-buying more convenient for customers by allowing ticket purchases to be more widely accessible.
Reviewed Sept. 11, 2017
I found Event Tickets Center through a web search a few weeks ago. They offered ease of purchase and availability so I went with them. The tickets had a good price. We enjoyed ourselves.
Thanks for your feedback David.
Reviewed Sept. 5, 2017
I had $1000 on my card and I bought a couple of tickets for Bassnectar at 1st Bank Center from Event Tickets Center. All the other companies were too expensive and they were all sold out. The Event Tickets Center website was completely user-friendly and it was really easy to get the tickets. I just put in my card and my information. It was a good experience and I will use them again in the future.
Thanks for your feedback Evans.
Reviewed Sept. 1, 2017
I purchased tickets for a baseball game from Event Tickets Center after they came up while I was looking into the computer. I didn't get my tickets downloaded in a certain period of time so I spoke with a representative and I was told to wait. I got the tickets downloaded on time and everything was good.
Reviewed Aug. 25, 2017
I was looking for Bassnectar tickets through Google search and found that Event Tickets Center had the only tickets left available for the event. The tickets were the same price as regular tickets but they included a VIP. We were in a suite and had our own access to our own bar and lounge area. I didn't have a choice for that one but that was cool. Also, a little bonus I took advantage of was those seats were only available through e-tickets. When I got there, the lady couldn't find my tickets. It was on her end so I had to call the e-tickets help desk and got them to verify with the lady that I actually purchased those tickets. She ended up finding them for me and handled it quickly. My experience with Events Ticket Center has been easy, quick, and simple to use.
Reviewed Aug. 24, 2017
Event Tickets Center was the first one that came up and got the cheapest tickets for the Dodgers. I purchased from them and I didn’t have a problem using the website. The tickets were printed offline and I wondered why they don't have the tickets to go through email or can be scanned using a cellphone. Still, it was a great experience and I would recommend Event Tickets Center.
Anna, thanks for your feedback. Not all venues or events have downloadable tickets yet.
Reviewed Aug. 23, 2017
My interest was so high when I bought tickets a month ago. If you buy a ticket for $34, you pay almost $72. I’m not going to do that anymore. I understood they had some shipping and handling. They charged and got a commission to be sent on the internet but it's so abusive. It’s the same price, doubled for the benefit to buy from home. I knew the quantity absorbed the cost but for promotions, it's too high. I understood that people want to make money but what I don't agree is abusing the consumers. The consumers need to be able to buy acceptable price.
I bought from them a couple of times because I needed the tickets right away and they were the only ones available. One cost me $120 and the other $58 and the price was 38 and 25 each. It’s so much money for the real price of the tickets. I was very frustrated because by the time I went to the concert, they sold the tickets almost for the same price in the place which is totally unfair. It’s expensive and not worth it. They sent the link by mail and I had to print it out which cost me $72 each. It's my print. I am not going to be a customer of these people. It’s a business and if they knew how to handle it, they can make good profits. They should never abuse the people who want to buy.
Ernesto, thanks for your comments. The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity.
Reviewed Aug. 21, 2017
Nice and easy way to obtain tickets! Very efficient and very effective... Wish I could see the exact seats purchased - however I do know the general location of the seats. I enjoy going to Wolf Trap and will use this method for future ticket purchases! Thank you.
Thanks Joseph, have a great show!
Reviewed Aug. 21, 2017
Otherwise process went smoothly but the fact that the service fee only appears on the final page of the process is really annoying. All the fees and extras should be given upfront. Moneywise not a big deal but it hurts your reputation. Next time I'll try some other service provider.
Reviewed Aug. 21, 2017
My experience using Event Tickets Center web page to buy soccer tickets was super easy and fast. Everything from choosing the game and then choosing the seating was very easy to view as it was highlighted as you looked through the ticket prices.
Reviewed Aug. 21, 2017
I did not have any problem placing the order of my tickets. I am waiting on the email confirmation of my order so that I can check if all the information is correct. As soon as I receive the email I hope to print them out and have them ready for the event. In any case I see that the information is not correct I will notify.
Miguel, if you have any issues with your email please call us at 866-820-4553.
Reviewed Aug. 21, 2017
This is not so good and fair. I see the retail price only in ends to the reservation! The service fare of 16.50$ per ticket is a lot with 4 Tickets. One should be able to recognize this before with the reservation!
Thanks for your feedback Joachim, enjoy your show.
Reviewed Aug. 21, 2017
This is my first time purchasing from this 3rd party site. I am hoping that this will be a positive experience. I usually purchase my tickets through other sites. However, I decided to try out this site because they offered really good seats at a reasonable price.
Thanks for trying us out Aldo, we appreciate it.
Reviewed Aug. 20, 2017
The process for selecting and ordering was very easy and we loved being able to see the picture of the actual view from the site. When we called the number for help, the person assisting us was very friendly and helpful.
Enjoy your show Eileen.
Reviewed Aug. 20, 2017
So far, everything was very easy. Would be happy to use this place again for other events. Hoping to see a lot more shows with my husband as he is close to retiring and we have a LOT more time on our hands. Have been pretty lucky so far with this company in getting my tickets to Johnny Mathis and at a reasonable cost.
Linda, we have thousands of events for you and husband to enjoy. We appreciate your business!
Reviewed Aug. 20, 2017
In purchasing our (Joel Osteen) tickets, we learn after the fact of ordering of the "processing service fee" of which is an absolute "rip-off". We understand your need to make money however, over $30.00 is ridiculous and greedy to say the least! I will attend this event, but rest assured, I will now take the time to go to the box office and purchase and not allow this "rape" of my enjoyment and pocket to ever occur again! Shame on you for being so misleading and greedy. Build the price into the tickets, at least let us decide the pricing of the tickets; without the end surprise of additional fees that line your pocket for "nothing sales"...!!!
Reviewed Aug. 20, 2017
Very efficient... and very convenient. We are very much looking forward to the show and the brand new venue. As long as the tickets match the seats then it will have been a great experience using this website to buy these tickets.
Reviewed Aug. 19, 2017
The Tickets were $91 and a $7.95 delivery fee noted up-front. When purchasing, an additional $30+ per ticket added - was not disclosed up-front. Was very disappointed and feel like this was definitely bait and switch. $7.95 delivery is fine - $60+ in service fees for an online order is completely out of line.
We appreciate your feedback Lori, enjoy your show!
Reviewed Aug. 19, 2017
Easy Fast! Simple easy to understand. I would recommend the site to others. I was able to locate our tickets (Lionel Richie) and purchase them in about ten minutes total. The website was easy to find. I will continue to use this website for future purchases. We feel it is a all in one way to buy tickets. See the seats as well.
Thanks for the feedback Cynthia, enjoy the Lionel Richie show!
Reviewed Aug. 19, 2017
I had good experience purchasing tickets online however, I think $45 service fee per ticket is a bit steep!!! Only $10 & change for a rebate if unable to attend, but $45 to process the tickets electronically??!! Too much I think... Perhaps in future it could be lessened or eliminated?
Reviewed Aug. 19, 2017
The service fee is ridiculously inflated! I am disgusted to pay that much extra. And there is an additional delivery fee and I'm not having any tickets delivered. Crazy! Other than that the ease of use of the website was great. It would be nice to be able to see how many rows are in each level and it would have been nice to have the option to purchase parking - that was not offered.
Melaura, we don't have parking options available for all venues, but we are working on improving this.
Reviewed Aug. 19, 2017
I found tickets to the Arizona Cardinals versus The Chicago Bears preseason game very easily and I found the experience very satisfying because I was able to look through the page easily and find what I was looking for. I'm looking forward to going to this game.
Enjoy the game Omar!
Reviewed Aug. 19, 2017
Easy, simple and hassle free. The process was good but would like to get a better sense on where the seats are located in terms of photos or even reviews on the seating positions. I also did not feel obligated to purchase anything when on the site. I would suggest lowering the fees to be more competitive but hey, we want to see the baseball game.
Joey, not all venues or events have photos yet. There are tens of thousands of events! We do add new photos every day.
Reviewed Aug. 19, 2017
Service Fee is outrageous! The ticket ordering is done totally by the customer - there is nothing that the ticket seller has to do and yet there is an extremely high service fee. Over the top! If I had not made the commitment to purchase these tickets (Willie Nelson Concert) for some family members, I would not have proceeded with the process.
Christine, enjoy the Willie Nelson show!
Reviewed Aug. 18, 2017
Wow!! The ticket prices were high but that was okay, a delivery fee was reasonable. However, the $60.39 Service Fee per ticket is absolutely outrageous!! :( I was not informed of that Service Fee until I actually purchased the tickets so I am very upset.
Reviewed Aug. 18, 2017
Nothing particular stood out for me other than trying to get me to enroll in great fun which has a lot of complaints on the web. Everything else went smoothly and I have no complaints or feedback for your site.
Thanks Suzette.
Reviewed Aug. 18, 2017
You have a lot of nerve charging a $12 service fee on top of a $7 fee for e-tickets. Isn't the cost of the e-ticket a service fee? How much does it cost for a server to automatically send an e-mail? Why don't you just include these fees in the price of the ticket so that people like me at least THINK that money is actually going to the band and the venue and not some faceless corporate middleman. I'm not looking for a response. I just wanted to say that.
Thanks for your feedback Paige, enjoy your show.
Reviewed Aug. 18, 2017
Easy to navigate and good detail. The site came up as a top search item in Google Chrome. Easy to select tickets and enjoyed getting to see the view from the selected seats. Will refer this site to friend, family, and coworkers.
Thanks for the referrals Michael.
Reviewed Aug. 18, 2017
I googled ticket providers and Events Ticket Center was the first one that appeared. I purchased from them tickets for the New York Yankees and the Baltimore Orioles, and it was delivered within the expected timeframe.
Reviewed Aug. 18, 2017
Overall I was satisfied with Event's website although I could have done without the extra $40 electronic fee that was tagged on at the end. Other than that the site was easy to navigate through. And easy to read and understand.
Reviewed Aug. 17, 2017
The process was quick and easy. It would be nice if you had a better layout of the seating at Red Rocks. Even though I purchased GA tickets if the seating layout was better I might have bought more expensive seats!!!
Philip, we understand how you feel about the seat maps. We have a team working constantly to keep venue maps current and useful.
Reviewed Aug. 17, 2017
A $23 service fee for plus 7.95 --- and you are emailing me my tickets? That is ridiculous. If the show was not sold out, I would take my business elsewhere. Note to self --- NEVER use E Tickets Center again.
Reviewed Aug. 17, 2017
Air1 Positive Hits Tour - Easy transaction. Wish the fees were lower since sometimes the tickets are a little costly. But the venue is conveniently located and therefore I will pay the fees so that I may see my favorite artists. The venue is a nice one and the service is usually very good. Parking is convenient. My only complaint is the fees.
Reviewed Aug. 17, 2017
It was okay. No issues as of now. Hopefully it stays that way. This is the first time that I have ever used this site. Thank you very very very much. We are hoping that this event is amazing and that we have an excellent time. It should be fun for all of us.
Hope to see you back again, Trisha, enjoy your show.
Reviewed Aug. 17, 2017
Experience was okay - there was a rather high service charge of 24 dollars and some cents that was not expected. That was not in my original quote so almost canceled the entire order several times. Know what I mean. I'm sure you do probably get this all the time.
Reviewed Aug. 17, 2017
Nearly $46 in service fees to deliver a single ticket to my email address?!? What on earth does the cost of the ticket cover if the fees aren't included. If you're going to charge a certain amount for the ticket, you should include the fees in the cost of the ticket price. Can't ** afford to go to concerts anymore because the fees are nearly as much as the damn ticket!
Reviewed Aug. 17, 2017
The service was easy to use and I was able to find what I wanted. I don't understand why I have a service fee of $170 on 1 concert ticket that I was already paying over $500 for when I required no personalized service during my purchase.
Dean, have a great Eagles concert!
Reviewed Aug. 17, 2017
Prices for the event were not bad but then you kicked in the service fees and the delivery charge which is out of range to deliver tickets in state. I won't deal with your site again. I will get on Facebook and let everyone know about your fees. Have a good day.
Reviewed Aug. 17, 2017
I was very excited to order tickets for a concert I have wanted to see for a very long time. It is a perfect way to spend some family time together. However, I was so shocked at the service fee which is entirely too much!
Jane, we appreciate your feedback. Enjoy your concert!
Reviewed Aug. 17, 2017
Fast and easy site to use. I will use this service again. I would recommend that the scroll down functionality be improved. It was hard to view the other seats that were available. Please look into this for the sake of your other customers. Thanks.
Ray, what type of device were you using when you experienced the scrolling issues?
Reviewed Aug. 16, 2017
I understand a charge to email my tickets. But then a $24 charge for service? There was no service. All done online!!! This is a ridiculous charge and this will probably be our last Saenger Theater event. We were going to bring a large group but at $24 extra a seat. No way some can afford it.
Reviewed Aug. 16, 2017
I am with the price but as a whole I think that resellers are ruining the whole ticket buying experience when you can't even get tickets to local events without paying extra for the privilege of buying them from a reseller. It sucks and should be illegal. After all it's scalping.
Reviewed Aug. 16, 2017
The service fees seems a bit extreme, and there didn't seem like there was a way to cancel the order or return the previous screen to look at other ticket options. I thought I was buying a $62 ticket, but ended up being almost $30 in additional fees. 50% fee is too much.
Reviewed Aug. 16, 2017
Almost $45 in service fees to purchase two tickets is utterly absurd. I will not be using this venue in the future under any circumstances. In fact, if I had not already made a promise to someone else, I certainly wouldn't be using it this time. In addition to the fee itself, I didn't see notices posted anywhere about the service fee even existing, let alone being such a high one. This is ridiculous and extremely disappointing.
Reviewed Aug. 16, 2017
I shouldn't have to pay a 20% premium to the stated ticket cost AFTER I think I have seen the actual price. For "excellent serve" or whatever BS you claim to provide??? You are emailing me a ticket - how Excellent can that be? It either gets to me or not, with no way to achieve Excellence. What an ambush.
We appreciate your feedback Harry.
Reviewed Aug. 16, 2017
The viewing of seats was helpful; the purchase was easy. A little sticker shock with the added charges. It would be helpful to have more information regarding the amenities available if any for the seats purchased - are they covered seats.
Reviewed Aug. 15, 2017
Purchasing tickets is easy. We have never been to this facility so the seating map for us was a bit challenging but we made it through. Purchased tickets for an raffle that we are holding at our store. This is the second set we have purchased for this event.
Reviewed Aug. 15, 2017
Ordering the tickets was easy and convenient for me, I would recommend the site to everyone. I have been waiting for Evanescence to come back on tour. The hippodrome is a beautiful theater, I have been to many performances there.
Reviewed Aug. 15, 2017
A $21 service per ticket is absolutely outrageous. I go to a lot of concerts and expect there to be a hidden fee of some sort on the last page but I've never seen a service fee that high. I still have no idea what "services" I've just purchased on top of the ticket cost. Seems a bit ridiculous so I had to mention it. Thanks.
Reviewed Aug. 15, 2017
It was very easy and fast to get through purchasing my tickets. They were the best price I found for a last minute comedy stand up my husband and family decided to go to. I'm glad they had the tickets available at a great price. I would recommend this site to a friend.
Reviewed Aug. 15, 2017
I was attracted to your ticket site based on the price of tickets. They are SO expensive!! I was very surprised to be charged another $31.35 for fees per ticket. I don't recall seeing there was an extra fee charge anywhere on the website until I got to the checkout. I do want the tickets as they are for a birthday present. It is very unfortunate that your company feels the need to charge the extra fees when tickets are so expensive to start with. I won't be using your ticket site again due to the high prices.
Reviewed Aug. 15, 2017
Served its purpose. Depends on how this e-ticket thing works out in actual experience. Disagree with the inflated service fees though I agree the business needs to make a profit to operate. The fact that online sales seem to vary considerably from site to site is something to worry about. Wish tickets were done via the actual venue itself online and not via a third party.
Reviewed Aug. 15, 2017
The purchase was fast and had a good selection of tickets to choose from. No memberships or passwords to keep track of, were required, just a simple purchase and delivery system that makes it nice. I will be a repeat customer for the future.
Reviewed Aug. 15, 2017
1Had no issues with getting tickets, the view (when you click on a section) was relatively accurate and it was a quick and straightforward process to purchase the tickets. Looking forward to another game (no better thing to do on someone's birthday!)... Go 'stros!
We appreciate your feedback, enjoy the game!
Reviewed Aug. 15, 2017
Find it unbelievable that you charge $7.99 for an eticket. Shocking. It should be free. Every other online order I've done there is no charge for printing your own tickeT! Other than that it was fine. Quick easy and manageable. Will use you again. Just stop charging for etickets.
Reviewed Aug. 15, 2017
Additional charges totaling approx 1/3 of my previous total were added at the last stage of ordering. These charges are significantly greater than any I've experienced in purchasing tickets previously. In addition to reducing these charges I would have liked to have been notified of the total cost from the beginning.
Reviewed Aug. 15, 2017
No seats map. It is essential!!! I think that will be very helpful to see the map of the stadium to look for the seats you are purchasing!!! You are blind when you are trying to buy a ticket and it give you more confidence in buying from you. It is going to be better!!!
Juan, we do not have seating maps for a very small number of venues. Very sorry for the inconvenience.
Reviewed Aug. 15, 2017
I did not receive a receipt or order number but it looks like my credit card was charged!!! Please send me a receipt with order number! Everything just disappeared from the screen right after it was paid for. I will need to file a complaint if I do not receive an order number and receipt.
Laura, please call our customer service team at 866-820-4553. They will be able to resend your receipt.
Reviewed Aug. 14, 2017
Service fee was not mentioned until the end of transaction. This fee should be transparent, should be shown at beginning of the process. This makes your company appear unscrupulous to the average consumer. It is unfortunate somebody made this decision.
Reviewed Aug. 14, 2017
Rebate offer popped up for initial ticket purchase for Monster Energy Nascar race in Richmond, Va. Upon calling the telemarketer informed me the rebate would cost $1.00 and then in 30days an additional $16.99 would be taken from my account and that would continue every 30 days. Why am I being offered a rebate for my $205.00 purchase and having to pay more money to receive that rebate?
Reviewed Aug. 14, 2017
A 30+% Service Fee without any real service provided is outrageous! You should allow for tickets without your web service instead of a compulsory 30+% Service Fee. If this is a Service Fee I should be able to establish the rate based on the Service Provided. Restaurants provide better Service and that range is 10% for good and 20% for great service. Why can't I establish how much I pay for your Service based on how good the Service is to me? There are no detailed maps within sections on your service oriented site either or did I miss it? There are no details of stairs and restroom locations on your Service oriented site or did I miss that?
Ed, thanks for your feedback. We are working to provide better maps of all venues.
Reviewed Aug. 13, 2017
Bought Piano Guys Tickets. The ticket ordering was easy and quick, we are looking forward to the concert! One feature that would be appreciated is to be able to see what seats are available in the row. I have used Cinemark's app for movies and you can see what seats are available.
Reviewed Aug. 13, 2017
Where does the $100 service fee price appear??? The last page!!! A reputable company would have that information first page center view!!! But no, it suddenly appears after you’re excited about your seats!!! $100!!! Do the board members drive Bentleys??? Why are the fee? When will we know the seat number???
David, when you receive the tickets it will list the seat numbers, section, and row of the designated row selected. You may receive an email from the seller that may provide this information as well.
Reviewed Aug. 13, 2017
I was very disappointed to find out they charge an additional $28 per ticket for service fees. They should let people know upfront instead of waiting until they have finally decided and picked their seats. I have invited another couple to go to a Christian Concert to only have to go back tell them it's going to cost more than I originally quoted them.
Reviewed Aug. 13, 2017
In the description it just says +service fees. The listing doesn't show any fee amounts. You have to purchase the item before it tells you what the fees will be. Our VIP parking was $49 to park but suddenly turns into over $70! That's crazy!
Reviewed Aug. 13, 2017
I got a couple of discount coupons for show tickets (offer code PARKER) but the purchase system did not have any place to enter this offer code. Other than that, I did not see the actual location of the seats I purchased either. The chart showed the section to where the seats belong but not the exact location. The rest of the process was fairly simple, thought $11 service charge on a $33 ticket seems to be a high percentage on face value.
Reviewed Aug. 13, 2017
I am very dissatisfied with the cost of the service fee. You could buy a cheaper ticket for $116.00. You don't find out the fee until the very end of the online transaction and the cost is entirely too high. Why is it so high when I also had to pay $7.95 to print my tickets it on my own?
Reviewed Aug. 13, 2017
Very easy transaction, I needed 3 tickets though, I could buy only 2. How can I buy one more ticket? Please. I'm French and don't know we can only buy 2 tickets per event, it's a shame. I hope you can help me to buy another one ticket for Tony Bennett show which will happen in 2 days.
Claudine, sellers prefer to list tickets in pairs to increase the chances that they'll be able to sell all the tickets in a listing. Single tickets are very hard to sell so sellers try to avoid being stuck with them by buying and selling tickets in larger quantities.
Reviewed Aug. 13, 2017
Your site never mentions service fees until the very end of processing the order. And the fee is astronomical! 30% of the ticket price? If these weren't a gift, I would not have processed the order. In general, I feel ripped off totally.
Reviewed Aug. 13, 2017
Quick transaction and easy to find tickets but the service charge per ticket was way too high. $5.10 per ticket plus $7.95 for electronic delivery is ridiculous. It would be cheaper to purchase from the team website in most cases.
Reviewed Aug. 12, 2017
The service charge of $60+ per ticket is extremely high! That's taking advantage of consumers. Please adjust your service charge so that it is more economical and affordable. Thank you for listening to our concerns. We look forward to purchasing from your site again with a lower service fee.
Thank you for your feedback David.
Reviewed Aug. 12, 2017
Everything was accurate and easy. User-friendly. Went very well. Would use again and highly recommend to any that's looking tickets. Purchasing was very easy and simple to use and pricing was very reasonable on the tickets I purchased for the Hall & Oates concert.
Reviewed Aug. 12, 2017
Logic Red Rock Tickets - I'm happy that I was able to get the tickets in such short notice and the prices were still not too bad. And that I get the email of the tickets instead of having to print them out since I don't own a printer in my own place.
Reviewed Aug. 12, 2017
Being able to zoom in to see the seating area is nice. Being able to see the approximate view is great. I liked how we could narrow down the area where we wanted to sit. However, the fee per ticket is excessive.
Reviewed Aug. 12, 2017
I know that there will be a service charge, but it is reasonable that you should tell me before check out, not list the ticket as one price and then have it be 30% more expensive with your fees. And $8 to send me the tickets by email is just **. You should be ashamed. It costs you nothing. You are just sticking it to the customer, and this customer knows it and thinks MUCH less of you for it.
Reviewed Aug. 11, 2017
Easy to use, but hidden service fees at the end of almost $50. Also, even if it wasn't hidden that seems quite overpriced for an automated website to sell me 2 tickets. It also doesn't have a paper ticket option which I would have preferred. If you fix your service fees I might use again in the future.
Michael each event determines the methods available for ticket delivery.
Reviewed Aug. 11, 2017
Overall - happy with ability to review and select desired seating. The ordering process was also quite easy. Was disappointed with the cost of download delivery of products... Really 25% of the actual ticket cost (for each) to have a computer generated image processed and sent to an email location? Not even a human interaction (which would justify cost for wages). Doubt I will use again due to delivery expenses.
Reviewed Aug. 11, 2017
The service charge is way too much. You should do a service charge per order, not per ticket. Otherwise, very easy to navigate and use! I would recommend to family and friends looking for tickets. I can't wait to see Green Day!
Have a great show.
Reviewed Aug. 11, 2017
I ordered a Floozies concert ticket through Event Ticket Center and was very pleased with the ease of the experience. It only took about 2 minutes to purchase and was user friendly. Will purchase through this outlet again in the future. I don't like that I was charged a fee for an electronic ticket, but that seems to be frequent among sites, so it's whatever!
Reviewed Aug. 11, 2017
Great prices initially then charged exorbitant fees at checkout - I understand the service charge though this would be easier to swallow if the charge were just hidden in the overall price of the tickets. The delivery charge though is just a joke - I could mail the tickets from Canada to the UK for less... Being charged this much for being able to receive them digitally however... Wow. Still, I did buy the tickets from your site and they were a better price than being able to buy them straight from the Jays - so thank you haha. Honestly though if all of those fees were hidden in the overall per ticket price I would have felt much better about the charges. Just my 2 cents. Thanks for your time!
Thanks for the feedback Andrew. Have fun at the game.
Reviewed Aug. 11, 2017
It was an easy process! I did not have any problems searching for the seats I wanted. The tickets were priced fairly. I will definitely use this website to purchase tickets for other events in the future. I will gladly recommend this website to my family and friends as well.
Thanks for the feedback Daryl.
Reviewed Aug. 11, 2017
Ordering was quick and easy. My only complaint would be that there was no obvious disclosure of the service fees associated with this purchase. It is quite a shock to think you have secured seats for a price, only to find that the ticket will actually cost an additional $75 per ticket.
Reviewed Aug. 11, 2017
Ordering tickets online for the concert was very quick and easy. Not appreciative of the $19.14 service fee for each one though. Seems a bit steep. Looking forward to the concert though. Not sure what the Great Fun rebate is for though.
Reviewed Aug. 11, 2017
Was easy to order and I tried the Great fun offer after my order was placed. The Attendant talked a lot and was good at what she did. But it took longer to sign up than I expected. I will see how that goes.
Reviewed Aug. 11, 2017
Ordering was quick and easy -- but those service fees are OUTRAGEOUS!!! Could have almost purchased a 3rd ticket for that amount... If this wasn't such a rare opportunity, and wasn't for my husband’s birthday, would have definitely skipped it due to service fees alone.
Reviewed Aug. 11, 2017
The seat viewing, ticket selection, and payment was very easy to maneuver, however once payment is made, additional charges were applied. Also, I didn't like the fact that a pop up of $25 rebate turned out to be a scam because they also want a credit card number. Recommend removing that rebate popup.
We appreciate your feedback Renee.
Reviewed Aug. 11, 2017
Service fee at $16+ per ticket is extremely excessive. And this is on top of mandatory $8 delivery fee. Those two fees are just about the cost of one person seeing the show. I understand it costs money to hire people, but $40 to process one order is, if this was a loan, usury.
Reviewed Aug. 11, 2017
Willie Nelson concert in West Valley City, UT. I am a little concerned that the expected delivery is on a Sunday, the day of the concert. My own fault for not ordering these earlier. Hope they are on time. (Ordered Thursday). Site was easy to navigate and order from.
David call customer service if you are concerned about delivery, 866-820-4553.
Reviewed Aug. 11, 2017
I was totally flabbergasted by a charge of $18.15 per ticket for a service fee and $7.95 for electronic delivery. For 2 tickets with a base price of $55 each, I had to pay a total of $44.25 in fees. That is 40% over the base fee. And I did this all online with no human interaction. Hope your computers have a nice dinner with these outrageous fees!
Reviewed Aug. 11, 2017
Good tickets at a good price. Couldn't have been any better. Me and my family are really looking forward towards the concert that this site has made so easy for us to attend. I liked the fact that there was an instant download so I didn't have to search through my emails to find the tickets.
Enjoy your show Leo.
Reviewed Aug. 10, 2017
Quick, easy and efficient. I was searching for a particular event and found this immediately and processed my payment thereafter. I look forward to Sunday's Skate Event as well as shopping on here again for any and all future events. I will make sure and let my friends and family know about this site as well.
Reviewed Aug. 10, 2017
Just hit the "order" button... let's see if it all comes through :) Even with the service charges, it was still cheaper than Live Nation by around $20. Hopefully the experience will be just as easy once I receive the actual tickets and head out to the show with my parents.
Reviewed Aug. 10, 2017
Good experience, good choice of seats and easy to see what the view from the choices were. Most importantly, easy to navigate and very secure. This is the second time we used Event Tickets Center and are very please with the service and prices. Thanks.
Reviewed Aug. 10, 2017
My overall experience was fine, this was my very first time using Event Tickets Center. With that being said, I was caught off guard with the surprise service fee. It would have been nice to have been aware of that fee earlier in the process of purchasing concert tickets.
Reviewed Aug. 10, 2017
Delivery fee and service fee? Bake those into the ticket prices themselves. We get it, web development is expensive and time-consuming, but don't treat automated emails and clean front end design like it's somehow a new added benefit - it is expected. Hiding those costs until the end of the process is a very poor user experience. Industry trend or not, cognitive dissonance between the ticket price and final price makes purchasing tickets of any sort seem like a scam. I want to feel confident that I bought tickets from the right business, and after the transaction is finished I'm wondering if I could have found them elsewhere with fewer fees.
We appreciate your feedback Patrick.
Reviewed Aug. 10, 2017
It said that there would be a charge for instant download, but it didn't say that there would be a $20 per ticket handling fee. I think that the programmer has been paid long time ago. Isn't it time to reduce both the instant download fee and the handling fees? Thank you.
Reviewed Aug. 10, 2017
The ability to order tickets at a fast and reasonable speed was excellent. I will be using this again to order more tickets in the future. This site was clear, understandable and very easy to follow the instructions and applications to complete your order.
Thanks Kenneth, enjoy your show!
Reviewed Aug. 10, 2017
Purchased tickets for a sold out event. The price was almost triple the original asking price from the venue, which was expected. However the service fee and the delivery fee added an extra 75$ on top of the already expensive tickets. That's absolutely ridiculous. Most ticket sites have an option for mobile tickets, which would have at least saved some money, but this did not. Happy I got my tickets but disappointed in the ridiculous fees.
Kelly, unfortunately, not all events or venues offer mobile ticket options yet.
Reviewed Aug. 10, 2017
After selecting tickets at the advertised price it seems like a ripoff to be charged additional fees (such as $15 for you to drop the tickets in the mailbox). The fees increased the total amount I paid by over 30%.
Reviewed Aug. 10, 2017
That service fee is pretty darn high... I mean, really? $45 a ticket? It's the highest service fee for anything I have purchased online, by a long shot. I hit the info button on that service fee and the reason is suspect. I think someone is making a lot of money. Well, here I am, paying it anyway... (sighs).
Reviewed Aug. 9, 2017
Not sure where the extra $60 is going? Do not see a description. That's an erroneous charge unless and until someone can account for. So, please tell us how it goes from $190 to $260 and change. Thanks in advance!
Reviewed Aug. 9, 2017
It was awesome! I got exactly what I wanted. It was so easy to search. I really like Event Tickets Center. I would definitely try it again next time. I would recommend Event Tickets Center to friends. You can buy the tickets you want where you want.
Thanks for your feedback Audrey.
Reviewed Aug. 9, 2017
I was disgusted that you charged a $21.78 dollar fee on top of the ticket charge and that you charged $7.95 for e-mail delivery. It costs you nothing to deliver by e-mail. Who gets this $21.78???? So the real cost of each of my tickets was $92.00.... not $66.
Reviewed Aug. 9, 2017
Bought tickets for the Foreigner concert at Klipsch Music Amp - I did not know in advance that there would be an additional $20.00 "service" fee charge and I thought that price should have been shown within the ticket cost or mentioned in advance. I just feel that this practice is a little shady.
Reviewed Aug. 9, 2017
Completely disgusted that you added a $25 per item service charge on an electronic delivery item after charging $7.95 for said electronic delivery. Unscrupulous to add this fee at the end of the transaction without prior notice. I will never use or recommend your service.
We appreciate your feedback Charlie, enjoy your show.
Reviewed Aug. 9, 2017
How can you greedy ** justify over 50.00 in extra fees to download a couple tickets? You are more expensive than StubHub and just as greedy as TicketMaster, or whatever they call themselves lately. You are ** ** profiteers. No talent greedy **. And I am being nice.
Reviewed Aug. 9, 2017
The amount of extra fees for these tickets is absolutely insane. The ONLY reason I am buying these tickets is because I love Five Finger Death Punch... So ridiculous. I will not be recommending this site to anyone and I hope that these fees will be lifted for future customers.
Reviewed Aug. 9, 2017
Your $7.95 fee for email ticket delivery and $18.95 service fee per ticket is outrageous and ridiculous, especially for a $55 ticket. It is 50% of the cost of the ticket. If I wasn't from out-of-town and had nothing else to do this weekend, I would have cancelled my order.
Reviewed Aug. 9, 2017
Wow. A 17$ service charge on top of 8$ to PRINT my tickets? Tax and blah, blah, blah... seriously made my purchase 40$ more than base price... that's enough for another ticket to the show I chose. But really though... you charge people 8$ for the rights to print a damn ticket? Service industry is seriously ** up, isn't it? I could have been a lot happier. I bought tickets for my grandma and a friend to go see Brantley Gilbert and what we assumed was going to be 100$ for two tix turned into 140$? Next time I'll know to get crappier seats through Ticketmaster and NOT get charged those absurd fees... Too bad I wanted those old ladies to have good seats, huh?
Reviewed Aug. 9, 2017
Nothing more frustrating than you go to check out and get hit with almost the price of another ticket. Be honest and just incorporate the fees into the price of the ticket so people know what they REALLY have to pay. This has become such a custom that people expect it, it's not the RIGHT way to do business.
Reviewed Aug. 9, 2017
Fairly quick and easy way to order event tickets. One way to improve, would be to provide a more comprehensive explanation of the difference in price and type of tickets available. I was a little confused as to why some tickets, which seemed to be the same, had widely varying differences in prices. I was still not sure whether I could have purchased the same tickets for a less expensive price.
Different suppliers determine the price of their tickets and thats why similar tickets can be priced differently.
Reviewed Aug. 9, 2017
I'm not even upset about the 90 dollar fee, it's more about the lies, but mostly I'm upset about the fees. Sincerely, disappointed. I can't even write the review how I want to. These people... taking every ounce of blood until there's nothing left.
Reviewed Aug. 9, 2017
I had inputted all my credit information and was verifying that the event I want to attend was happening that day and it wasn't a different set of tickets I needed to purchase. I lost the tickets I had selected for my son and I. A cultural experience that I wanted him to experience. I believe the ordering system should denote to finalize your purchase in the next 5 or 10 minutes or you will lose your tickets. I believe this will allow the purchasers time to return to site and purchase order.
Sorry you didn't have a positive purchase experience. Tickets cannot be held for any time period since this is a very dynamic market and inventory can be in high demand.
Reviewed Aug. 9, 2017
It is ridiculous that every single ticket has a service charge. I can see paying once for your order but to pay another $18.50 per ticket is robbery. That fee should be included in the cost of the ticket so people know what they are buying.
Reviewed Aug. 9, 2017
I love to see baseball and I love the Nationals and I love Nationals Park. What I HATE are stupid fees. Seriously, $7.95 to download tickets? $10.20 fee/ticket to order online? Just roll the fees into the price. Then, somehow, I don't feel so gypped. Sigh.
Reviewed Aug. 9, 2017
Yestival Concert - Ordering tickets was very easy. Delivery was very quick too! Concert sounds interesting and ticket prices were reasonable for seating location. Would like to see Todd Rundgren on his own at some point in this smaller venue. Maybe that is something you could let me know about in the future.
Please subscribe to our newsletter Karen, we list artists that announce new concerts.
Reviewed Aug. 9, 2017
This experience okay. Trying to order baseball tickets at a stadium I'm not familiar with isn't something I'm confident with. I am hoping I was able to obtain good viewing tickets. The pictures that were shown where seats were located seem to be good.
Reviewed Aug. 8, 2017
When I order these Book of Mormon tickets I was shocked at the total! A $40 per ticket service and a $15 delivery fee. I did receive my tickets and the face value is only $75! My total for 2 tickets was $344.84!!! What a markup, this better be worth it!! I won't use this site again. How about some kind or rebate for the extra $80???
Judy, prices are set by the suppliers who list their inventory on our marketplace. Prices may be above or below face price depending on the popularity of an event.
Thank you for your feedback.
Reviewed Aug. 8, 2017
The tickets I selected said "from $21". Amazingly my order came to $120 and I'd hit submit before I actually realized this. On the screen my order showed as $84. This is FRAUD! Shame on you. You will hear from me and I will post this on social media.
Thanks for your feedback Julie, enjoy your show.
Reviewed Aug. 8, 2017
Buying tickets through this system was seamless and simple. It was my first time buying tickets through Event Tickets Center and it was smooth. The pricing was competitive after shopping around for a little while. I saved around 20 bucks below the next best price.
Thanks Ernest, enjoy your show.
Reviewed Aug. 8, 2017
Hard to get tickets where I wanted. Very expensive. Service Fee is outrageous. Would have liked to get tickets by phone but could not through to a "real person". Seger is my all-time favorite, so I paid far more than I intended. Last time was only $149... This time is $513. Crazy.
Reviewed Aug. 8, 2017
It was quick and easy to purchase my tickets for the 2017 Outcry Tour in San Diego California. It was easy to find on my web browser- it was one of the first links at the top of the page. I liked that there were not a lot of questions that I had to answer before I was able to place my order.
Reviewed Aug. 8, 2017
Service fees are excessive - but the seat locations are well shown. Cannot tell if I'm getting a good deal or not from the site. Have not heard of Event Tickets Center before. Hope to see discounts offered in the future. Thank you for having Piano Guys tickets available.
David, make sure you are subscribed to our newsletter.
Reviewed Aug. 8, 2017
Purchased 3 tickets from you online. Very easy! The steps were easy to understand and follow thru with. Very simple! The tickets were for a old rocker concert. I am not computer savvy, but you made it very simple and easy! Thanks for the simplicity of the purchase!
Thank you for your feedback Elizabeth.
Reviewed Aug. 8, 2017
It was very easy and quick ordering. Very good website. We cannot wait for this concert. We have not been to a concert here before but we are extremely excited and cannot wait to go! It will be four girls going out on the town and cannot wait to see where we will go and see.
Reviewed Aug. 8, 2017
First time, easy to find what I was looking for. Looking to take my family to an Arizona Cardinals game in town, was easy to get the info and the number of tickets on a great place for a fair price. We will have a great time.
Reviewed Aug. 8, 2017
Fast and easy experience! I am excited to enjoy the concert and I will be using your website in the future for more ticket purchases. My friends and I enjoy attending concerts and sporting events, so we are always buying tickets, now we can come to this site. It was a pleasure. Thank you.
Reviewed Aug. 7, 2017
I bought baseball tickets from Event Tickets Center. They were the first one that popped up when I googled Ace tickets. I was rushing and I got the tickets at the very last minute. The tickets were pretty cheap too. The people I spoke with were very helpful and everything went smoothly. The tickets were emailed to me at the expected time frame. It was very quick, easy and efficient.
Reviewed Aug. 7, 2017
We were pleasantly surprised with the prices of the tickets available for the seating. Purchasing was easy and quick with only a small service fee whereas other sites have a bunch of hidden fees. We look forward to the game, and we will use Event Tickets Center again for the next time we want to catch a game.
Thanks Christian.
Reviewed Aug. 7, 2017
The Piano Guys - The online purchase was easy as there was not a lot of screens and info to put in. I could not see exactly where our tickets were as the info said section GA, but I could not see it. I did not care as I was only willing to spend 70.00 per ticket.
Reviewed Aug. 7, 2017
I didn't know that I had to pay shipment, but everything else was ok. It was helpful to be able to see how the field looks in every part of the park and the low prices were ok too. Just got confused to see that the price was the double because of paying the service and the shipment.
Reviewed Aug. 7, 2017
Service charge is waaay too much. I mean, you do practically nothing. But you'll never lower it, so this complaint is either falling on deaf ears or powerless ones. But since schmucks like me are still paying it I guess you can charge whatever you want... jerks.
We appreciate your feedback Brance.
Reviewed Aug. 7, 2017
I think it is appalling to add on $50 as I am about to pay. If you insist on that cost for you to function then that should be made clear at the start or included in ticket prices. I am very unhappy with this service. This type of extortionate charge does not occur in the UK.
Reviewed Aug. 7, 2017
Charging almost $8 to download tickets is absurd. And then, almost $12 service fees on each ticket. Another absurd. Bought tickets for out of town guests thinking it would be a nice thing to do at about $30 a ticket, then upon checkout you see all the ridiculous additional fees. I don't think we will be doing this again. Will watch the Pirates on TV.
Reviewed Aug. 7, 2017
Add almost 50% in fees? My four $17 tickets, a total of $68, cost me 99.07!! Not that I'm trying to give you any ideas, but you rival Semco Gas, who charges a fee to pay your bill if you - they do. This is out of hand!
Reviewed Aug. 7, 2017
Order mix-up - I placed an order this morning for Garrison Keillor on Sept. 1. I later received an email saying my order was not complete. I've placed an order again but need help to ensure my credit card is not charged twice. Also unhappy with excessive service fee!
Megan please call customer service to get this resolved so you can enjoy your show. 866-820-4553.
Reviewed Aug. 7, 2017
A service fee of almost $20??!! There is no reason for your service fee to be so high! And waiting until the 'confirm payment' page to make mention of the fee and amount is a bit of bait and switch. I know you don't care, and won't read this. But, this will be the ONLY time I purchase tickets from your site because of this. You got me once... but only once. Shame on you all.
We appreciate your feedback Deanna.
Reviewed Aug. 7, 2017
Looked at a few different websites, the pricing varies a bit. I don't like that each ticket (John Butler Trio) you buy has a processing fee, it should be one admin fee if you buy one or 10 tickets, if it's on the same credit card. That was the only things that I didn't like. I would have also liked to be able to get tickets in the mail instead of will call. I like holding a paper ticket knowing I have one before the event, thank you.
Kori, not all venues or events offer tickets that can be mailed.
Reviewed Aug. 7, 2017
When I first tried to order the tickets, I got to the last confirmation and it said these seats were no longer available. I tried again for the same seats and it went through... Not sure why the confusion! Other than that, it was OK.
Reviewed Aug. 6, 2017
The site was easy to use. The service fee was steep. But the venue seems to have a lot of good seats left. This is the first time I've used your site so, my full experience will include not just the order, but when I get the tickets and how my experience is at the venue. Thanks!!
Reviewed Aug. 6, 2017
I would give five stars if the service fee was shown with the price of the ticket or before your final click of purchase. You think you are buying a ticket at a certain price and after you enter in all your credit card information you are hit with a $120 increase in cost because of service fees.
Reviewed Aug. 6, 2017
I am very disappointed and quite upset at the outrageous $50+ service fee I was charged for 2 tickets that I just purchased to Herbie Hancock concert! I understand that you have to cover your operational cost, but to do so on the backs of paying customers is outrageous! We're already paying a $7.95 fee for "e-ticket delivery" and now to charge this additional amount on top of this fee is insane. I only purchased these tickets because it's a surprise for my husband's birthday and he loves Herbie Hancock. But going forward, I will be taking my business elsewhere - because this type of highway robbery is truly unjust!
Jacqueline, we appreciate your business and your feedback .
Reviewed Aug. 6, 2017
The added fee was 25 % of the cost... A little pricey. Comes at the end of the purchase which is jarring when you see it. I thought I had ordered 8 instead of 6 tickets. Very understandable and quick buy. Nice map of theater but a picture helps you understand how far back from the stage you are; most purchasers already know.
Stephen we are adding more view from section photos every day.
Reviewed Aug. 5, 2017
It was ok. Seating and pricing wasn't clear. Consequently, I wasn't totally sure what the difference was with the different sections and different prices. Sections had several different prices even though the sections weren't that different. And some of the sections I couldn't check out.
Greg, tanks for your feedback. We have thousands of venues and tens of thousands of venue maps. We work hard to keep them all up to date and easy to use. You can always call us if there are any questions.
Reviewed Aug. 5, 2017
Can I get my tickets before September 8th? Also the service fee is so high to the point I had to consider passing up the concert. The tickets were $395.00 and then they become $524.00. That is a huge difference. MY GOODNESS.
Angelia, if you are concerned about your ticket delivery, please call 866-820-4553. Many venues do not release tickets until just before the event.
Reviewed Aug. 5, 2017
This was very easy and simple. It was easily found from Google search and the directions were clear, so your SEO and design teams did a good job. Paying was very simple and quick. I think the entire process took me 75 seconds from start to finish. The service fee on the tickets of $15 is ridiculous, however.
Thank you for your feedback Zach.
Reviewed Aug. 5, 2017
It's absolutely unfair to advertise a price for tickets without advising in the beginning that you have service fees on every ticket amounting to $158.60. Unbelievable. Let consumers know up front about all your fees, don't wait until you have already checked out.
We appreciate your feedback.
Reviewed Aug. 5, 2017
I was disappointed that exact seat numbers were not given. Paying for an event the patron should be able to determine exactly what they are purchasing. In addition, I purchase numerous theatre tickets a year in Los Angeles and New York and find these processing fees to be outrageous. I realize that some events are a bigger draw than others, but these fees are not in line with other events in the same area.
When you receive the tickets it will list the seat numbers, section, and row of the designated row selected. You may receive an email from the seller that may provide this information as well.
Reviewed Aug. 4, 2017
Very easy to navigate system. Was able to see exact view and price from each selected seat (Washington Redskins vs Dallas Cowboys). Helpful in the process of ordering. This was my first experience using this site and I would use again and recommend to others. Also I was able to speak to someone in customer service who was very professional and friendly.
Thank you Donnell.
Reviewed Aug. 4, 2017
Purchased Dave Koz tix for Dec 21. Come on - really - $30 service fee on each ticket... and you only find this out at the last possible moment!!! Great venue, great artist and you get zapped by a 30% service fee!!! Very poor business.
We appreciate your feedback.
Reviewed Aug. 4, 2017
This website was extremely helpful in giving me access to purchasing my tickets. Thank you very much! With so much being done in the event industry these days, it's nice to be able to rely on the different available sources in obtaining concert and event venue tickets.
Thanks Anthony.
Reviewed Aug. 4, 2017
Tickets were easy to order, but let's see if they arrive on time for the show (The Book of Mormon) next Friday, Aug. 11. Looking forward to show, not happy about the $15 delivery fee. Heard this show is great, especially living in Utah.
If you have any concern about delivery, give us a call at 866-820-4553.
Reviewed Aug. 4, 2017
$40 in service fees PER TICKET??? You charge 1/3 of the ticket price in service fees. How is this legal? What a complete load of crap. This is nothing but 21st century extortion at its finest. What kind of crazy overhead could my $80 cover? Unbelievable.
We appreciate your feedback.
Reviewed Aug. 4, 2017
Service fees are higher than I anticipated but overall this is a good and easy to use website. Check out was quick and easy. The diagram showed exactly where my tickets were which made this a simple way to find where I was sitting.
Reviewed Aug. 4, 2017
I would only recommend this website if there is no other option, which was my case. The price of the ticket was reasonable, and probably two dollars more than original price, BUT the service fee??? Was about $25 and for who knows why. Then again if you really want/need the tickets you'll buy them. Just be aware there will an unnecessary service fee upon purchase.
Reviewed Aug. 4, 2017
The way ticket prices are shown is misleading since there is no reference to the $50 service fee charged for each ticket. Only at the end of the checkout process. The website should make it clear that before someone is selecting seats based on the seat location and price that there is a $50 service fee for each ticket. Thank you.
Reviewed Aug. 4, 2017
Easy to use and to find a place but a bit expensive with the addition fee at the end when paying. The image of the stadium is clear. Maybe you could show a view site by site. I liked the fact that the prices were indicated by order. I just regret that the final price is still very expensive.
Andrew, we do have photos that show the stage view from a section. Its not available for all venues and shows yet.
Reviewed Aug. 3, 2017
I was doing a search online for a certain artist and Event Tickets Center popped up. I wanted to go to the concert of In This Moment and Seether. Once I purchased the ticket from Event Tickets Center a rep called me once to make sure that I was doing what I was supposed to do and I appreciate it. It was a pleasant experience.
Reviewed Aug. 2, 2017
I’ve just gone on Wolf Creek Amphitheater to look for events and purchase tickets. The 80s concert with Future, Migos, Tory Lanez & Kodak Black happened to be at Lakewood Amphitheater and it’s in May. I hit Buy and it brought me to Event Tickets Center. I put in my information, and I either download the tickets or they'll be in my email. It was an easy transaction for me. Event Tickets Center is a very nice company. I have even bought from them more than once.
I had a third party I was getting tickets from for the 80s concert on the 8th of July, and that was a horrible experience. Since they were a third party, I had to meet them somewhere to get the tickets, which I didn't know why because I'm used to when I but a ticket, I can just download it or leave it on my phone, and when I go to the line, I can just click it. This was ridiculous. I wanted to get my money back today because I didn't even get in the concert, and they owe me $115. I'm quite sure Events Ticket Center is better than whoever they are.
Reviewed July 26, 2017
I was looking for tickets online and tickets through Event Tickets Center because of the prices. It did it for two events, one for the Marvel's Avengers and the WWE Wrestling. I took advantage of their 10% off. Everything was great and done properly the way it should be. We had no inconvenience and it was a great experience.
Thanks for your feedback Emilio
Reviewed July 22, 2017
I purchased tickets for the Earth, Wind and Fire concert being held today and did not receive my tickets until this morning. They claim that the tickets would be delivered 24-48 hours before the event. 2 voice mails and 3 emails and no response. I was on the phone with my credit card company and filing a billing error notice when the email popped up with the tickets. I was getting ready to call another service to purchase tickets before taking the 2 1/2 hour drive to San Antonio. Use someone else.
Gabriel, very sorry your tickets ere delivered late.
Reviewed July 21, 2017
I was a victim of price gouging. I bought 3 tickets for $477. My bad, I did not go directly to the venue. The tickets ended up costing $159 a piece rather than $51. Not only did they double the ticket price, but also added a $96 service charge. I contacted their customer support within minutes of placing the order and was unable to cancel the order. I will never purchase tickets through Event Tickets Center, a complete rip-off.
Diane, in the resale ticket market all sales are final is the standard policy. Unfortunately, we cannot cancel or modify purchases after they are placed.
Event Tickets Center Company Information
- Company Name:
- Event Tickets Center
- Company Type:
- Private
- Year Founded:
- 2005
- Address:
- 308 W University Avenue
- City:
- Gainesville
- State/Province:
- FL
- Postal Code:
- 32601
- Country:
- United States
- Website:
- www.eventticketscenter.com