Event Tickets Center Reviews

I would have preferred that the service fee be disclosed upfront. I was surprised the service fee was so high and it wasn't disclosed until the very end. But I got the tickets I wanted and the system was easy to follow. I am pretty tech illiterate.

45 dollars for a convenience fee is a bit high. I don't understand what you're really providing me besides a website that sells tickets. I will now have to use my own printer and ink which costs me an additional 8 dollars on top of the convenience fee. Thanks and have a great day.

I can't believe you have the gall to charge a 33% service fee. That is outrageous!!! I wanted to buy better seats but had to settle for lower priced seats because I'm not paying over $50 in fees. That is ridiculous!!! I only bought the tickets because I had already promised my son I would, otherwise I would have gladly passed. Your company should be ashamed of themselves.

Had it been disclosed earlier in the process that the "handling fee" was added at 32% of the ticket price, I may have re-considered. This appears to be taking advantage of your customer. It would have been less expensive to go through StubHub, for similar seats.

This was a very quick, easy, user friendly and hassle-free experience. The service fee was cheaper than on other ticket sites which made it even better! I cannot wait to give these tickets as gifts. I will definitely return to this site and use again.

48$ service fee per ticket is extremely unreasonable & a ripoff. I don't buy show tickets because of this enormous ripoff. I am only doing this for DWTS tour because a loved one's dream is to see DWTS. I do tell all my friends etc not to buy tickets to shows that are ripping you off with outrageous service fees.

The service was great until the very end when I was surprised with a $34 service fee!!! That is a third of the cost of the ticket! It does not cost that much to maintain a site. I know this for a fact. I believe that the fees are exorbitant. $20 would have been reasonable.

Site was easy to use. Service fees seem unreasonably high. I don't understand what exactly deserves almost eight dollars a ticket for processing something that will take less than a minute to complete. I think eight dollars per order might be more reasonable. I almost canceled my order when I realized it was going to add nearly $50 to my order, but I had already promised my family that I would buy the tickets.

I find it very easy to use the system they have set up. It is in and out and no surprises. I hope this time U2 stays and performs. We were here in St Louis last time with our tickets ready to go in and they canceled the concert due to the rioting. We drove a long way just to pay for a luxury hotel and tickets to have to be turned away. So, I hope this time is a winner!

While the experience is good, and I managed to find the cheapest resale tickets, the service fees were more than half the ticket itself. It would also be nice if the tickets were instantly ready to print so that I wouldn't have to worry before the event.

The website that I was buying tickets from sold out so I Googled and Event Tickets was the first one that popped up. I couldn’t find the tickets anywhere else so I liked the availability. Their website was also easy to follow. I ordered the tickets and had them sent to my email. Then they sent me an email that I could expect the tickets in the next 24 to 48 hours, but I got the tickets not even 24 hours later. So far, I’ve bought several tickets from them and my interactions with their reps have been very good. Also, the tickets were affordable and they gave special discounts, but much of the concerts I went to were smaller ones that were only $15 a ticket so I haven't felt the need to take advantage of any offers. I’ve told friends about this website and they were able to get their tickets, too.

I had bought a box for 24 of my friends up at the Seattle for a Mariners game and I was afraid that we’d have a couple extra people, so I tried to buy some extra tickets from Event Tickets Center and I’m in close proximity to what I had, so that was fine. I was able to download the tickets and print them. However, I put on the wrong date, and I only realized it after I hit ‘purchase’. I had to go back and buy two more for the next day because I couldn’t change or cancel the ones I’ve bought. That was the only thing that was difficult about the whole process but other than that, it was great.

Awesome job... Thank you. All went just as expected, I wanted to surprise my wife with tickets to the Trans Siberian Orchestra and it was really easy for an old man like me to order online. Something that I usually have my wife do, but as a surprise to her I did it myself, guess I'm a big boy now.

Lana Del Rey - Very easy to follow and straightforward, just wish tickets weren't so expensive in general! Especially with processing fees that add quite a bit of extra money. Since it adds those fees on at the end it's sort of unexpected money, as in you expect your price to sole be the ticket price at first.

Blues Traveler Tickets: You may wanna warn people that there's gonna be an extra $16.66 tacked on each ticket they buy. That's the only problem I had. So if I get the tickets and we go to the show, great. But that extra $33.32 is utterly ridiculous. It's two pieces of paper, or a single email with two codes to scan for entry into a concert. Those don't require "operating costs."

Very easy to locate and find the best seats still available. I appreciate being able to find what I want and submit the information quickly. The site was very easy to maneuver in and I will definitely use it again for any events located in Omaha.

Had to order at the last minute, because of circumstances, and feel taken advantage of. $87 service fee? Really? I wouldn't want to be in your business, or shoes! I won't use your website ever again, and will tell others not to.

The telephone was difficult to understand the offer. Welcome email will give link to rebate for today's order with a receipt. A check for 25 dollars will be given for today's purchase. A second check will be given for 25 dollars if I purchase Ticket Network in the next 30 days.

25.84 in service fees + 7.95 delivery. I think if you are charging your customers 12.92/ticket for a "service fee, that fee should include the permission for me to receive an email to use my ink to print out my tickets and not have to pay an addition 7.95.

I don't do this often... Actually, hardly at all. So, yes, this is a major treat for us. Experience was just fine. I will say, that the added charge is a bit pricey, almost did not purchase, because of that. As mentioned... This is a huge treat for us.

Include your service fees in the cost of the ticket. Adding on $33 a ticket is a bit much. And why can't you include an e-delivery for free? Why does it cost $15 to mail two tickets? It should be the cost of a stamp and an envelope!

I ordered the premium tickets on their site for twice what I would have paid anywhere else. When I showed up they were general admission tickets and had to pay 30 bucks extra for on top of the the already exorbitant price I pay for a simple upgrade. Do not book through this evil liar of a company. They know they are scam artists. They will not last in business, pure scammers, plus they make some weird scam offer after you buy tickets and try to offer money back and it also a scam. Please beware. Beware.

Christmas Concert - It was easy and user friendly. So far this has been a good experience. Hopefully it will be a great concert and we will have a good time. We are looking forward to it. We have been to their concert before and did enjoy it. This is for our 25th wedding anniversary.

Easy to use!!! I was able to get my tickets in a matter of minutes. I love seeing where my seats are going to be when I select them. I will absolutely be using this website again! cant wait to shop here again.

This was a very difficult transaction to complete. I really only wanted 9 tickets but had to buy 10, which is fine, but I shouldn't have to pay two transaction fees. I hope someone will call me to refund the 2nd service fee. I do also need to purchase parking but apparently that also requires another transaction.

We found WWE Raw Atlanta tickets at the last minute at a great price, however the convenience fee at $15.64 per ticket and the download fee at $7.95 to print them from email was a bit pricey for my taste, but we were looking for 3 tickets and found them on this site so that was a plus. I would try this site again and now that I know about the convenience fees I won't be so blindsided.

Service was ok but the service fee is too expensive. What exactly are we paying for with that charge?? Also you never told us which seats exactly they are, just the row. Should have all information when purchasing tickets, and a choice of which seats in the row.

Used this website because I could not access the AXS website to purchase tickets. I especially liked the fact that this site does NOT require an account to be set up just to purchase tickets. Service fee is a bit steep.

For Charlie Brown Christmas tickets that we could have gotten and can still get from the event directly for $18.00 each, we paid $55 each plus a service charge for $50+. The event is not sold out and refunds are not allowed. Even when asking for just the cost of the tickets refunded and not the "service charge" they would not budge. The state of Florida allows this crap which is one of the reasons why Florida viewed as the fraud capital of the US! We thought we were on the actual website.

Easy and convenient to purchase Timberwolves tickets from this site. However, the service fees are absolutely outrageous & make it difficult for a family with young children to be able to afford to take them to these events. There also shouldn't be a delivery fee since it costs you nothing to email us our tickets. We're spending more to print them off ourselves.

Tickets - PHX Suns vs CHI Bulls. Everything went swiftly without delays or lags, and the graphical overview of the arena was absolutely the easiest and best layout I`ve seen. It made it possible for my wife and I to select the places we wanted without having any previous experience with neither basketball matches nor this website. The only drawback was the cost prognosis, which did not include service fees, and made the grand total somewhat higher (25%) than what was expected.

Denver Nuggets tickets. This was a good experience. I like that my tickets are being delivered by e-mail. I just don't like that it's taking too long to get the e-mail. I hope it arrives soon because it makes you doubt about the security of the site.

Site was easy to navigate and quick to secure tickets. However, service fee seemed quite high for tickets. Over $25.00 per ticket in service fees for tickets that were $78/each seems a bit excessive. I don't think your service for processing 3 tickets should be considered the same value as a scientific leader with multiple PHD's speaking for thousands.

Ordering concert tickets through Event Tickets Center was quick and easy. My son wanted to see a concert that I had never heard of before for his birthday day so started looking and came across Event Tickets Center. I ended up buying tickets for him and a separate concert for myself. I would definitely use Event Tickets Center again.

It's bs to be charged 13.26 processing and a 7.95 to use your stupid site. I am a disabled veteran barely making it trying to survive but bc of all your fees I had to pay. It's bs. Did not save any money.

My word, the fees are ridiculous. Well I'll just say again that I wish we didn't have to deal with frustrating costs. I'd much prefer to just know what the tickets going to cost going into the transaction before I make promises to the other people going.

This is our first Miami trip to NBA match from Finland. I hope this will not be the last. It was easy to subscribe the tickets. It's so exciting to fly to States. Great way to get there! The Heat is almost 30 degrees in April.

Cirque Show in Bethlehem: I was able to get wonderful seats that were unavailable on other sites. The website was easy to use and made the process much less stressful than when I have used other sites. 10 out of 10, I would use them again.

Hamilton Tickets LA - The entire process was concise and quite simple. Although the service charge was not disclosed until I reached the checkout, the fee was reasonable; in light of what other sites generally charge. Overall, the experience was better than previous online ticket purchases. I would recommend this site to other customer.

The service charge was massive. It would've been nice to see it before clicking to buy. It would've just made buying the tickets less painful. It would also be nice to see the exact location of seats in each section. Overall, the site is easy to use.

My experience... easy, fast, and fair. I found the site on Google. It was the only site offering tickets to the event I was interested in at a price near the base ticket price. It was a no brainer for me. Like I said. My experience was easy, fast, and fair.

I was floored at the service charge and will probably never see an event here again. I was kinda stuck with this transaction as it is a Christmas present and I don't have time to go downtown. Additionally, I will make sure everyone else knows about this fee.

Thanks so much. Checkout was easier than other sites I have used in the past. I would totally use this website for future concert orders. I can't wait to see Queens of the Stone Age in March at the Observatory North Park.

You need to include the tax when giving the final price of the tickets, you said it was 104$ for the tickets and then when you gave me the total it jumped up 40$. I was not expecting that, just tell us the truth about ticket sales.

It was very easy to use this site, and I received my downloadable tickets almost instantly. I feel like the fees were lower than what I compared to Ticketmaster and other online sites. I was very impressed with this site and would recommend it to friends.

Happy with how smooth things went for this order. Site did not crash. Internet took credit card and information well. I have never been on this website before and am glad it is really going well. Hope to use it again in the future. Thanks for everything.

Easy and Excellent! I had no problem with the site. It was very user friendly and quick. I also received my email confirmation in a very timely manner! I wouldn't change a thing about this site and I would highly recommend this to others. Thank you for making life easy!

Website was very user friendly. I think it was very affordable. Only thing I think needs improvement is a better description of where the stage will be located, I hope my view of Jay Z is not obscured. I also like the filter option, it made it easier to locate tickets of my choice.

Outrageous price for "service fee." I don't know what services I had to pay $88 a ticket for, considering I bought them on the dang internet. I hope you are active in a charity so it at least goes to a good cause.

When items are processed electronically there shouldn't be a fee. It is very frustrating that there is a processing fee of $54 per ticket. To me it's misadvertising by listing one price/ticket and then at the end put a processing fee per ticket. Taxes yes - other fees no.

It's a bit of a rip off that there's a service charge. As though you don't make enough on the tickets, you want to gouge the consumer a little bit more. However, you have a captivated audience and that's why I'm saying your ridiculous service fee.

Blake Shelton tickets - easy and user-friendly site. Would re-use this site and recommend to friends. Found this site to have much better prices for the same seats than other sites visited. Great. Keep up the good work. Will save site to my favorites for future events in my area.

I think it is pretty sneaky of you to add a $19.80 fee per ticket at the end of the purchase process. Don't advertise the price per ticket at $60 when in fact the price per ticket is really 89.90. Piss poor pricing. If I had social media, I would put up some sort of dramatic FB post. Instead, I'm going to complain to a "noreply@whatever.com" comment board.

The experience was easy enough; however a 'convenience charge' for printing the tickets out on my own seems a little ridiculous. A 'convenience charge' PER-TICKET to print them all on my own, is just greedy and absurd, wouldn't you agree??

I am really upset that after spending $184 each for tickets that Event Tickets Center tacks on another $60 each or $120 service fee on top of tickets that are really expensive to begin with. This is gouging the customer.

When ordering tickets for LeAnn Rimes, I understood the cost of the tickets and the delivery fee, but there was nothing about a $33 service charge for each ticket which is outrageous. You should make that very clear to customers upfront. I chose to proceed this time because plans were already made, but I will think twice before coming to your venue again.

I purchased three tickets for the Boise State/Colorado State football game on 11 November. The tickets ended up costing me $70 each. I've never been to a Colorado Game and later found out I could have gotten the tickets for $32. I was duped, no doubt, but this company should have to post regular sales prices and list their mark up at checkout. Shady business... seriously shady. I do not recommend.

Easy to use, quick and simple to navigate, fees seem a bit high though and I don't know why they should be that much. Other than that a good site with simple instructions and easy to use and easy to get to.

This website made the purchase process easy, however I was unable to see where the tickets were located so instead of being able to buy the tickets according to location of where I want to sit, I had to buy randomly which is bad but they were very easy otherwise.

The service fee is outrageous at $16.83 per ticket. I think it is unethical to advertise a price and then have add-on fees at the end of the transaction. Then on top of that another $7.50, so I can have the privilege to print my own tickets. If I hadn't already made a commitment to someone to go I would have ended the transaction without purchasing the tickets.

Really quick and easy to obtain the tickets I wanted. I would recommend to a friend for sure. The only issue I had was the service charge. But other than that it was super efficient and awesome! Definitely would use again.

I appreciate the website ease of use as I am technologically challenged. :) I miss the old days of waiting in line from 4:00 am for a good concert ticket. I do wish that the seat map would show the exact seat and not the range.

Charging $49.83 per ticket is an excessively high "service fee" for a service that essentially just involves e-mailing tickets to people. Other ticket sites charge $22.80 per ticket (for tickets to this same event in your venue), which I feel is also too high, but is considerably less usurious than your "service fee". This is on top of charging $7.95 to send the tickets by email - which is again, pretty much, the entirety of the "service" you are providing... so what is the "service fee" facilitating, if not the sending of said email???

Ordered 2 tickets to Boston vs Orlando on Nov. 24th... Ordered LOGE 2 at $371 plus handling. Total $830.00 for 2!! When I received them they were LOGE 6, which are worth $118.00 each... When I called and E-Mail them I get SORRY!! This is a BAD Company and running a SCAM!!! DO NOT USE THIS SERVICE!!!

Really a bad experience, still my order appear as pending and my credit card has also almost one week holding 1056 USD charge. I had to put a new order again for the show. I had to call again today to know about the status of this order because I never received any notification or status change

Hello: Your website is easy to navigate and I was able to buy tickets in my price range. The service fee of $51 was a bit much. Why is it necessary to charge so much when the majority of this process is done by the customer and a computer? Looking forward to the concert! Have a wonderful week!

The process was extremely easy and fast. I could see all options available and choose while seeing the seat number and row. Checkout was easy. I do not like that I had to pay a fee for an eticket... that doesn't make sense. As well as a service fee. It put me about $30 over what I anticipated paying.

I've never had to pay such an outrageous service fee and then on top of that not have the option to just print the tickets from home instead of paying an additional 15. I'll be sure to tell my friends/family about this before purchasing tickets in the future.

Good experience so far. I'm really trying to get information on the tickets I just purchased. I'm a little confused about this step in the whole process. I really feel uncomfortable about this step of the ticket purchase process.

So quick and easy to find and select tickets in my budget. Payment process was very fast and smooth as well. I like that it shows all options as you click in different areas of venue. Plus knowing row and seat number really completes the experience to make it easier to know what you want.

Life is expensive and anyone using a site like this expects fees, but $7.95 electronic fee and another $30+, almost a $40 process fee a bit steep per ticket. Everyone charges fees, consumers get it, just leaves bad experience it being last thing you see prior to purchase. Usually use seatgeek or other sites, not sure why used this one today. May return to them as they seem more upfront with fees. Other than that site ok.

The ordering process is easy; however, I believe the service fee per ticket is way too high. It raised the price of my tickets significantly, making the experience not that great when you think you get a pretty good price on a ticket.

Easy, great, no waste of my time... Nothing makes me more angry than having to muddle through a bunch of unrelated offers and have to opt out of subscriptions to help you get tickets in the future. I don't have time for that and the result is that I will go to another site.

This is a very fast, friendly and super reliable venue, I would definitely recommend it to the people I know. I will continue the use of it for future purchases and or events. This was my first experience with this venue and definitely keep it as my #1 choice.

I'm totally disappointed with the extra fees associated with my purchase. It's horrible to charge an extra $62 per ticket for a service charge, in addition to a mandatory delivery fee. I would have driven to the Disney Hall to pick up my tickets and that should be at NO additional fee.

Service fees were utterly ridiculous. There is no way that should not be stated upfront and no way that is necessary at 33% per ticket addition. I am truly disappointed in your service. I am not sure I would use this service again after these fees.

Event Tickets made it fast and simple to order great seats and prices for our show. This was an awesome and affordable gift for my son. I will come back to order from this site and tell all my friends about it.

I love weezer and buying tickets on this website was fast and easy. Although I dodn't understand why e-tickets cost $7.95... but I'd pay anything for weezer. Thanks event ticket center!

Ordering tickets for Love Never Dies: I liked the fact we were able to get some reasonably priced tickets but we did not find out about the service fee till I was ready to place my order. After checking with the Phillips Center even with the service charge the price was better, so we took your tickets, In all I was satisfied.

Buying tickets not a problem, pretty easy. I can let you know more after I get tickets in a timely manner, find that two seats are together, in the requested section, and I am able attend event without incident. Ball is in your court.

First I was surprised by the $7.95 fee to get the tickets e-delivered, until I saw how much more it was to get paper tickets! Then at checkout I get hit with some other random, not previously mentioned $26.50 charge. This doesn't make me want to purchase tickets from this company again.

The cost of the tickets quoted were fine and mentioned a $2.00 fee per ticket. But I didn't like the last minute added charge of $43 per ticket when I went to check out. I was searching for ticket prices based on a budget and this little surprise took me way over budget that I now get to pay out of pocket.

I have never used this service and was very skeptical. The process was simple but awaiting the tickets. Also, the additional cost was unexpected. I think that the delivery cost and additional fees should be stated upfront with the ticket price.

I was pleased and able to accept your fee of $7.95 to purchase two $31 tickets to an event for today. However when I clicked on the proceed to review order button the refresh page came up with additional $10.54 charge per ticket. The charge should be the same whether you buy one or many tickets as it is the same single purchase process. How is it that you can charge a total of $29.03 on top of a $62 total ticket amount? That amounts to a 46% surcharge!!! Also how can you charge $7.95 for an automated electronic delivery of the tickets! These two fees represent a double dipping dishonest effect.

I find it quite ridiculous that to buy 2 tickets to a game that you would charge another $20 in fees and convenience. That was almost as much as one ticket. That takes no effort on your part. I am doing all the work. I am very dissatisfied with this misinformation. Just state the total fee ahead of time so you are not duped last second with tons of fees.

Happy to have my tickets purchased for the concert. It was easy to use, the only thing is I am not completely sure where our ticket are. I would like to see a better seating chart. This way I have a better idea of what our view will be. But I am excited to come to my first show at the Schermerhorn.

The website is very easy to use and very clear. That I like. However I think the service fee costing more than another ticket to this event is ridiculous. Since it is all digitized, that high of a service fee is unnecessary and it is higher than other 3rd party ticket sales. For that reason, I wouldn't use this site again.

When buying the Peppa Pig Tickets for this such awesome event. I had nooo problem with buying. It was easy, quick, I did not have one problem at all. I also like the fact that the tickets were so cheap and that if you have a baby under one they can sit on your lap which helps a lot.

Quick, easy, efficient, great seating, not my first experience with Event Tickets and it certainly won't be my last. Got phenomenal seats for Alice Cooper/Deep Purple this summer at Xfinity in Mansfield Mass. VIP parking was a minor extra charge and well worth it. Best night ever.

I had no idea there were extra fees other than the $7.95 charge until after my credit card was charged. I was very disappointed that I had to pay an extra $100 than what was expected. I never would have purchased had I have known.

Almost $28 in fee per ticket is just outrageous. I get it costs for things to be processed but it shouldn't cost that much. I would not order from here again if I didn't need to. Very disappointed. I didn't find out about the fee until after I had everything entered.

Looking for a gift for my daughter who just loves the whole concert experience. The website was easy to buy, find and process purchase and fees were low. She will be very pleased. Looking forward to the concert and the experience she will have with her friends.

I'm not happy with the extra 78 dollars fee for each ticket. I was not happy with that. But that's what happen when you don't read all the hidden fees. I hope at least the show is worth the money and the hidden fee so I could forget about it and feel better...

Ordering tickets was confusing due to there is no description of where our seats will be located. Hope we are not disappointed on the area of our seats. Prices were not descriptive of the seats either. The site should show where the seats are located in order for person to know if they are capable of getting to seats. Please consider updating your site.

My experience was great, no problems, very easy process. First time using this website. This was very convenience for me because I am not always able to go in a store or to a ticket site to get tickets because of the way I work.

Great to see seat location. Everything was clearly labeled. I was able to secure great seating by selecting by price point high to low. However I wish there was a place on the website that I could place myself on a wait list in case better seating becomes available. These tickets are a surprise to my wife who loves Fantasia music. So I was hoping to secure the best tickets possible.

Very easy to navigate. This was one of the easiest sites for ordering tickets. I would definitely recommend this to all of my friends. I have ordered tickets on many other sites and the experience was not always a great one. This was a much more direct way of ordering.

Coming to see Phantom of the Opera! Looking forward to it, but tickets and service fees very expensive! I wish the service fee was better described before looking at ticket costs as it may have changed my mind on tickets! Nonetheless, I hope the show is great and a perfect gift for my husband!

Process was very easy to order Tickets. The fee to order the tickets seems a bit high and unreasonable, as well as adding a delivery fee of $15.00. One would think that fee would be included with the processing fee. Thank you.

I purchased the tickets because I really wanted to go to the show on that particular day/time and found good seats on your website...BUT your website was very sketchy (with other parties sending me rebates/offers) and your fees are outrageous!! Sorry but I will NOT purchase on your website again!

I was very happy with the ticket costs and accepted the event security (6.99/ticket) however I was surprised at the service fee, half the price of the ticket. This did not stop me from making the purchase because the ticket price was reasonable. Why such a high service fee?

I was able to easily find good seats for the Kenny Chesney, Thomas Rhett, etc. concert April 21st 2018 for the Raymond James Stadium. My mom and I are so looking forward to this! What a great birthday present from my mom, and will definitely have great memories too!

The ticket pricing is deceiving. Instead of showing pricing with all fees included over $60 in extras for the privilege of printing my own ticket. Be upfront with the pricing, if people are willing to pay it's more honest and transparent to provide the breakdown at the outset, instead of a 30% price increase when all said and done.

Overall, the site was easy to use. However, when you get to checkout not only is there a delivery fee for an email for $7.95. Then they charge you an outrageous fee of $12.92 PER TICKET for web security and customer service!!

Prices were reasonable until you find the hidden service charges. Some service charges is understandable, but almost $10 per ticket is a bit excessive. Apart from that, the website was easy to use so that is a positive. Now to see if we get flooded with emails!

Event Tickets Center was easier to find when I was on the go. Ticket availability has been a big issue but I got tickets for a baseball game from them. We also bought tickets to go see Dave Chappelle for a charity event on cancer. Purchasing the tickets was all right except that I couldn’t find tickets for three people, but then I was able to make a download for the tickets.

All was well until I got to the last step of purchasing. The $20.79 X2 was not expected. It is very misleading to see the price per ticket is $63.00 and then find out a service fee has been added in just before purchase... Not very honest.

PBR - I am purchasing these tickets as Christmas gifts for my husband/daughter & son-in-law. This is the second year in a row. All are huge fans and this is such an easy purchase and great gift. I wish the better seats weren't so expensive. Still good though.

While the site is easy to use, I find your service fee excessive - especially since we could have bought 2 more Disney on Ice - Frozen tickets in the same area of the arena for the price we paid for service fees. If I didn't care about getting decent seats as far as viewing experience for my grandchildren, I would have waited until tickets went on sale on another site. I am second-guessing my choice...

Event Tickets Center was one of the first that came up when I Googled tickets for a Yankee game. Buying the tickets from them was an easy process and it was a simple experience.

It was a good experience while buying my hockey tickets. Wish they told me about the service fee up front but that is okay. It was still a good experience. It was easy to use and user friendly. It was nice how the prices changed and you could see what section you were clicking.

$14 convenience charge per ticket? $15 shipping? I live 5 minutes away, and a stamp is less than a dollar. I could literally ride my bike there. Next time I tell my son we can't go because of all the nonsense fees.

I strongly object to ticket fees that inflate the ticket price. A ticket is a ticket and a fee is a lie to charge a higher price for a ticket. In the future, I will likely not purchase tickets with fees that are higher than the possible cost to administer the sale. Clearly $40 is making a significant profit over the cost to administer ticket sales that is tacked on after the purchase decision in an effort to increase profit.

I found the website listing of seat availability appropriate, but I was not happy with the service fee charged per ticket. The explanation only evidenced that such fee should have been priced into the advertised seat price. Please consider this when you review this message.

This service is easy to use and generally up-front, but it did require somewhat of a learning curve to grasp how to use the service. Also the service charge was very high, but the ease of the electronic ticket helps a lot.

Marvel Live - It was very easy to complete the transaction; the disappointing part was having to pay $50+ extra for service fees and an email delivery fee (which is pretty ridiculous given I'm the one that is going to print them). All those fees made me question the whole transaction and I was close to canceling the purchase. It's a ripoff.

Web experience was good --- But the service charge was never mentioned in the Cirque du Soleil booking process until the payment task. It seems excessive and offensive the way it was presented. I believe if management believed the fee was fair and reasonable, they would add a info warning during the booking process.

Excellent service and easy! I will use this service again and again. I found tickets for an event which was sold out. Much better than Vivid Seats! I like that tickets can be immediately downloaded instead of waiting for someone to email them to you within two days of the event.

It was very easy and precise to order tickets online. My husband has always wanted to see Ron White and we are so excite to see him here in Panama, City. We have been watching Ron White for many years and this is such a pleasure to be able to go see him.

The experience was great and successful. I enjoyed getting a good price for tickets. When will I be able to receive all tickets? When will I be able to print them all? Besides that, I would highly recommend a friend and others to get their tickets.

Had to put information in for purchasing twice. Stated having problems with site. I ordered 2 Little Big Town, Kacey Musgraves & Midland concert tkts. Hope I only receive by e-mail 2 tkts. Thank you for caring.

When ordering tickets online software easy to navigate. However I was extremely disappointed at the amount of surcharge per ticket and the fact that you do not become aware of it until you put in all your personal information including charge card number. So even if you want to cancel I have made my info available on your site!

This was the easiest ticket purchase experience I have had recently. This is the second set of tickets purchased for the exact same event. I was so dissatisfied with another website, that I continued to do research and found your site. I will definitely recommend you to my friends and family.

Joel Osteen service. Oct. 28, 2017 - It was quick. I had looked online at another site. It was a little bit more expensive than your site. It was easier to put in information. I was unable to move on to paying with my credit card on the other site. Thanks!!

Getting tickets for myself, husband and 6 year old son who LOVES basketball. Taking him to his first "game". Quick and easy online service, would recommend to anyone who's looking to buy tickets to an event and not waste time standing in line.

Dang that service fee is high! Everything was easy to navigate and figure out but I do wish I could have seen the amount of the service fee earlier. Ticket price ranges and amounts of tickets were a bit hard to understand. Otherwise I'm glad everything was so easy to navigate.

All the events are under each tab and easy to find what you're looking for. I have enjoyed using the site very much. I will tell everyone to use this. I will be using this site again and again. I just wish the fees were a little cheaper. But I liked that I got the $25 rebate. Whoo hoo!

After purchasing my tickets I have a pit in my stomach. I should have looked at other site for tickets first. Your service charges are out of control. $7.95 for the privilege of using my printer to print tickets? No mobile option. No will call option. I will make sure I avoid your site from now on.

Your fees are absurd. I can't believe you can't deliver tickets for lesser fees. I know you need to get paid for the service but I would like to hear the rationale for such extravagant fees. I have attended many concerts and programs in my life but this is ridiculous. However! Ordering was easy.

The charge of 22.75 per ticket as a service fee for online ticket sale is ridiculous. There should be no online charge for using the website to secure tickets especially since that is the only option to obtain tickets. On top of that there was an almost 8 dollar charge for tickets too.

I made mistake on my tickets and called back literally 2 minutes after I purchased tickets. The service fee for 2 tickets was $75.00!!! When I called and asked about it, they said it was on letter after showing amount of delivery, so did not see that option and looked like was just going to pay ticket and delivery fee. I realize companies have service fees, but $37.50 per ticket is highway robbery!!! Customer Service said all sales final. First and LAST time using Event Tickets Center!!!

First of all... These tickets were originally being sold for $41 per ticket. I paid $83 per ticket on this website PLUS $7.95 delivery charge FOR E-TICKETS THAT DON'T NEED DELIVERY with an additional $27.39 service fee PER TICKET! The only reason I went through with this was that it's for a family member's birthday. I will never shop here again.

Very easy to order tickets for an ACL (Pat Benatar) concert. Seat map was accurate and easy to select tickets. I hope receiving tickets is as easy as ordering. I used my PayPal account for checkout and it made the process very smooth. :)

The process was quick and easy. The website was very straightforward and when you began to check out, it guided you step by step in particular trying to accommodate a ticket. It is even allowing to me receive a 25 dollar cashback reward for shopping here.

On 10/27/2017 I purchased two tickets to Motown the Musical for the 11/10/2017 performance. I purchased orchestra seats in Row EE in the Plaza Theatre for $81.00 each for a total with fees of $223.41. All went well with the transaction and I received a receipt for the tickets. On 10/27/2017 I received a call from Empire Tickets. They stated that these seats were unavailable and wanted to put me in the mezzanine at a reduced price. These seats were not acceptable and they stated there were no orchestra seats. They let me canceled these seats so I could purchase other orchestra seats not controlled by Empire for sale on this website. These ticket cost over $300.00 for seats only five rows closer. I feel this was fraudulent behavior by Empire and this website. The Plaza Theatre should be more care in who they let handle their tickets.

Marvel Universe Live - The website was real easy to access and it was very helpful. I would definitely recommend it to ours to use this website. When after completing my order I liked how a rebate popped up and how you can rate your experience about the website. I would rate this website a 5 stars.

I'm not sure why the service fee is $20. Pretty steep. Other than that it was a good experience. The website was very easy to navigate through. I would still recommend to a friend. Next time I may go for mail in tickets because online service charge is too high.

Nice and easy. GREAT seats we were looking for. Still cheaper than other sites even with the service fee. I read the review of this site first and decided to give it a try. I would use this site again.

It would have been nice to know about all the extra fees BEFORE getting to the check-out. However, I feel like it was still a good experience and I liked the seats choices and convenient process. Nowhere else listed the exact location as clearly as this site did.

There are so much fraud. You log on to NRG Stadium but then it go to Event Tickets Center and it does not say NRG Stadium anymore. Don't know if I got these tickets from the right place. So the website could be more convincing.

We reviewed other ticket services which were very difficult to understand and limited our choices of seating and pricing. Also their dates did not conform to our schedule. We found your service very easy to use, easy to understand seating and prices.

This is a wonderful Christmas present for my boyfriend. He used to race his dirt bike growing up, so I know that he will definitely enjoy this present. The check out made it super simple to order. Although the service fee was a bit outrageous, I'm sure it will be worth it in the end.

Justin Moore San Jose Concert Tickets - This site worked well the 2nd time I logged in, but the first time it bounced me out with a connection error when I tried to go to the payment screen. I was unable to log in at all to buy tickets from Justin Moore's website.

Tickets for UB Center for Arts - The venue seating map was too small. I had to look it up on google images and then click back before placing an order. Other than that, your site worked very well. We are going to see Tom Segura. I saw him on Netflix, pretty funny stuff. Not as good as Louis CK or Bill Burr, but still good. Thank you.

Pink - This is my second time using Events Tickets. Purchased tickets to Hank Williams Jr last year. The first time worked out great. Hope this order goes as smoothly. The order process was easy to follow and a confirmation was received right away.

I was shocked to see your service fee. I appreciate your ticket service, but it's more respectful to your customers to tell us before we check out how much your fees are. I understand that you are a business, but it's better to be upfront than to sneak in your charges. I'm glad I got tickets but I felt a bit deceived.

Event Tickets Center had the tickets that we were looking for. We bought the tickets to Chalice and were printed offline. Everything went fine.

Very easy to follow - appreciated the seating layout next to tickets available - and also liked the price range variability, within my means at least! It was simple, easy to read, and as I said before, easy to follow, quick, comfortable!

Easy to navigate the site. Loved the detail in the seating plan. Wished I knew the seat numbers I purchased. Looking forward to seeing Kathleen Madigan. These tickets will be a great 60th Birthday gift for my husband. My husband, daughter and I will get to all laugh together.

The order did not fully disclose the actual location of the seats. Only that they would be together on row "E". The delivery charge is $7.95 and you are just sending me an email, "really" and how much can an email and minimum wage person to send it cost your organization. And to add insult to injury your "convenience fees" are totally ridiculous. $80.00 plus for 2 tickets, and you didn't have the courage to show those fees until the purchaser has gone all the way to the end of the purchase process. Shame on you people for ripping folks off in the name of the arts at the box office. (3-5% is the basic merchant cost to take a credit card.)

Great experience with this company. Thank you for the service. I will continue to look to see more upcoming events and don't mind if you send upcoming event to my email as well. Thanks again for taking the time to read my email to hear what I have to say.

It was a very nice page to get my Celine Dion tickets concerts, very easy to follow instructions to choose for the place we wanted to sit, and a good service and very quick. I will use it again for another service, thanks.

It would be helpful for you to show the service fee charges at the start of the process. This would help to maintain the process without oneself feeling tricked. Everything else seems perfect, very good and simple interface. Keep up the good work, you guys organize the best events and I always buy the tickets through your system.

Had a great experience. Super quick and easy purchase. The extra fees were easy to identify and easily understood, which was a big reason why I love this site! Will definitely be coming back for my next tickets! Can't wait for the show.

Lady Gaga Mohegan Sun - No complaints today. Representative helped me live on the phone yesterday and that was very satisfactory. I wish that I had acted faster, though, and purchased the tickets yesterday as today I am paying $50 more and in a less desirable location. That is a bit of a letdown.

I liked how you could choose the location for seating and how clicking the location brought up the prices and seats available. Second, I understand a service fee, but at 1/3 the ticket price. That's pretty steep. I did buy a larger amount of tickets so the fee looks larger as well. It just really pushed the envelope and I would have had a bought a couple more tickets if the fees weren't as high. Other than that, my overall check out experience was a breeze and straightforward.

Easy site to use. Liked the way your seating location was color coated and showed you your seats when you selected your seats on the left of the screen. No need to jump back and forth from page pricing to seat map of the venue.

The site allowed me to easily find the tickets my mom and I wanted. And then checkout was very smooth with the PayPal option. I would definitely use this service again. We are so looking forward to the Mannheim Steamroller concert, as this will be the first time for both of us.

Whoa, Thirty-three dollars is a bit steep for a service charge. But the purchase was easy and efficient... Looking forward to sharing the Cirque experience with my granddaughter. Now is the time for all good men to come to the aid of their Country.

The service fee which adds 30% to the tickets should be disclosed before checkout. I'll probably report this to the BBB and post on Twitter and Yelp. This is a really bad business practice and the service fee is also excessive.

A processing fee of nearly $250 per ticket is absurd. Because we want to see Hamilton, let's call $250 per ticket (above seat price) a form of extortion. In this computerized world (I never interacted with a human to complete this transaction), how can you justify that level of 'fee?'

My buddy's birthday is this month. I wanted to take him to a Warriors game like I did the year before last. Turned out to be duplicate champ ring day. So bought tickets for a game on Nov. 6th. We found out the duplicate ring game is Oct 25th. l thought they were sold out for sure. I went online to eventticketscenter.com and in minutes I got great seats. It was quick and easy. Thanks.

Very easy to filter and select seats. Made the rows and seat numbers visible and I like that the seat map is on the same page! Super simple checkout, but the service fee was much higher than typical fees. Normally, it is $10-12 and I was surprised that they charge $18 per ticket. But, overall good experience!

Futbol - Visiting New York for new year. We will try to get fun and have a great experience. This is our first experience traveling to New York, we want that this travel be remember it for always. I hope that New York doesn't be too cold because my wife hate the cold weather. See you there folks.

I had been looking for tickets for Lindsey Sterling for a long time now and when I heard they were going to be here in San Jose I went to order tickets as I was on my lunch hour. The website was very fast and easy to find seats and fill out the forms. Thanks.

It was really easy to order with you. I am very pleased with the service. I will make sure I will come to this site for future purchases and also will recommend you to my family and friends, I cant wait to see my sons face when I surprise him on that day.

It was really easy to find everything and to know what to do. It doesn't take long and it's really convenient to order the tickets online. We are going to the basketball game and we are really excited to see Orlando Magic win the game.

I was pleasantly surprised in dealing with Event Tickets Center! I am used to getting jerked around via the typical outlets (ahem... cough... Ticketmaster). Despite paying over face value for my tickets (my fault for missing pre-sale), I felt the price offered was very fair; and the process to purchase was extremely smooth. So much so, I'll actually download the app.

Did not appreciate the $40.00 per ticket fee on top of the actual ticket price. $40.00 for the order would have been 1 thing but because I chose to buy 3 tickets you gigged me for 3 times that. It was still just one order... I know it's to keep everyone safe but a one time fee should do that just fine.

There should always be a seat map to help in selecting seats. I am very tall and so I have no clue if I would be comfortable in my seats. I don't feel good about this. It could also be done as a confirmatory step. Would someone please call me at ** so that I can review and maybe select two seats in the same area. I would like an aisle seat.

I had a great experience finding my tickets; however, there was a rather high service fee tagged on at the end which I did not like.. I would have appreciate if this was included in the ticket price upfront as we spent over 200$ just on that. Check was easy and quick, just upset about the service fee.

The Service Charge added at the end is ridiculous. The amount is way too high and should be show up front along with the ticket prices. Any Service Charge should be calculated and included in the ticket amount, not a separate charge unless it was a shipping fee.

This will be my first time attending this venue and come back to see to post if the experience was as great as I expect it to be. Purchasing the tickets was an easy experience and will definitely come back to purchase more tickets. I cannot wait until the concert.

Please advertise the size of the service charge please. It was a bit of a sticker shock. Otherwise, it was easy to use and I was happy to find the tickets. I certainly look forward to seeing John Oliver. Thanks!

We purchased section A3 row 9 and are looking forward to seeing Ed Sheeran. We were told that he puts on a really good show! While purchasing our tickets, the customer service representative was very helpful and pleasant. We are extremely excited toward our highlight event of 2018. Thanks for your help in helping us get such great seats at the best price out there.

So you advertise the tickets for $28 a piece. Ok that's fine, seems reasonable. Then after you click to buy it comes up that additional fee of $7.95 for "delivery download"! Then after you fill in your credit card info and everything else you have your "service fee per ticket" of $9.52 pop up. Really? Come on a "delivery" fee. For Christ sakes it's electronic! And a "Service Fee" at the last minute. No wonder Pearl Jam protested Ticket Master in the 90's. You all are just as crooked. Just add in your service fee to the ticket price from the get go instead of leading people to believe you have the cheapest tickets, and the "delivery fee". Come on that's just total crap and you know it! I don't mind paying good money to see a great show. Just don't ** people with lead in low prices only to add your "fluff" at the end. That's some shady underhanded **. You ticket sellers are all alike and that's a shame.

First time ordering online... worried I won't be able to download tickets (Harlem Globetrotters). I am not computer friendly. I will be very disappointed if I paid all that money for tickets and I'm not able to download tickets. I would prefer to have them sent to me.

I was near cancelling this order when I saw the service fee charge - $78.54 for 2 tickets!! You're obviously gouging your customers and it leaves a very bad impression and aftertaste from using your service. I will not be likely to use your service again in the future.

I don't know what you want here! I wanted one ticket and there were only a few choices. Your service fees are exorbitant. A ticket for 142.00 turns into 196.00. I never get to go to concerts because of these unreasonable prices. Looks like I will have to go to Paramount directly if you keep shutting me out of getting tickets here.

I bought tickets for the Tampa Bay Rays versus The New York Yankees game through Event Tickets Center and it was a very good experience. Also, the tickets were delivered within the expected timeframe.

Buying the tickets was very quick and easy, but...I didn't see the $45/ticket service fee until the last possible moment. WTF!!! Are you delivering them to me on a horse drawn carriage? Are they golden tickets like in Willy Wonka? Do I at lease get free popcorn? You can believe that I will NEVER use your service again because of your service fee!

Horrified to see additional fees per ticket on top of the already scalped price of the tickets plus the $15 mailing fee. Seems exorbitant. These fees per ticket were not mentioned at all until the place my order part... Must be a better way to purchase tickets.

I was debating on ordering tickets then got an email offering 5% off... there is no place when ordering to actually get the discount so I feel that is not exactly honest advertising. Not that it's a huge discount but if it's offered it should have a place to put the discount code.

I do not understand why the service fee is 1/3 of the ticket. I think it is too much, because it is a $24 fee when the tickets are $73. I would just want to know a bit more information as to why and where the additional $24 is going. Although, the website is very easy to use.

The ad said I was entitled to a 5% discount on my tickets and I DID NOT GET IT!!!! Please explain!!! When and how will I receive my 5% discount!??? I am very dissatisfied with this service and I want to know whether I will receive my 5% discount.

I felt that Event Tickets Center was by far the best option in what I was looking for! I was VERY happy with the price and can't wait to see the show. There were a lot of options and the website was easy to work, compared to other similar sites. Thank you for a great experience!

"Service Fee" is just charging more money for no reason. 8$ for an EMAIL delivery AND 15$ service fee? That's ridiculous. I wouldn't use this website at all if the show I wanted to see wasn't sold out. I'm not sure what this "service fee" is for, but it's **.

I had a great experience until checkout. I wasn't able to see the total amount in Canadian dollars, only in US money. The conversion rate should have been shown. Next on checkout was this box asking for my thoughts and I haven't even seen if my tickets were completed...

Had a few problems trying to purchase the tickets. I think that it's because I'm in Mexico, and tried to called from here but could not reach your people. Hope everything goes right with the purchase. Thank you and greetings from Mexico.

Boyz II Men was one of my favorite groups. We've tried Event Tickets Center because of the fair ticket prices. The site is easy to navigate. The order was quick and accurate! It is also easy to print the ticket. We are so excited to watch the concert!

I was not able to observe what seats were still available for the date and time I requested (Sunday, Dec 17, 3 PM). I am still not sure where to sit and are my two seats together? That's all I have to say... Looking forward to this production. YC always puts on such amazing shows!

The information was accurate, very accurate info about the availability of tickets for sale. The seat that were available were easily chosen. Checkout was simple and accurate but the fees were very expensive and surprised that it cost that much... Fees should be drastically cheaper due to the cost of the seats.

I didn't like the $21.00 fee added to my tickets, when I order online. Why is there this fee for each tickets. There is not handling of the tickets, no mailing costs. I did order them and paid it because ti was a Christmas gift.

My Online payment experience was not that great. I was really shock that Event Tickets Center would charge a ridiculous amount for a service fee. I felt taken advantage, I do not know if I will use this system again.

I purchased tickets and everything is great except the service fee is what is a bit outrageous. An extra $60 for 4 tickets. It's basically an extra ticket. The service fee should not be that much. It is an unreasonable amount.

My overall experience with Event Tickets Center was very good! The interface is user-friendly and all steps are pretty clear. The information provided during ticket booking is relevant, no commercial distracting from booking process. All events are conveniently listed in timely order. Very satisfied with customer service. Thank you for such great event booking tool.

This is my first order through your company. When I entered my credit card information and tried to submit my order, it threw an error indicating that my credit card, address or phone number was incorrect. I double-checked, and everything was correct, but I still got the same error. It turns out the card was being declined, due to fraud protection on the card. The error message misdirected my efforts - if it had indicated that the card was declined, I would have called the card company first. Instead, I called your support center (using your $) who decoded the message into "card was declined, call your credit card company". A more accurate message would have saved me an hour of trying, I would not have wasted your support center's time, and I would have called the correct company in the first place. Better error messages save everyone's time and sanity. Thanks!

And... this is my second visit in USA but LA is first.

I was impressed with the ease in ordering our seats. I would highly recommend this service to friends. I would highly recommend receiving tickets through the US Mail system. This gesture would ensure that we seniors feel much more at ease.

I somehow missed the information regarding a service fee per ticket! I did see the $7.95 charge for delivering the tickets to my email, but was surprised at the $21.12 extra dollars for each ticket for the service fee!