Allstate Protection Plans Reviews

I opted to purchase an Allstate Protection Plan for my Opal ice maker, partly because my sister had recommended it. I purchased the plan online while ordering the ice maker through Walmart. Unfortunately, after just a year, my ice maker went out, which was frustrating since the original price would have been $500 if not on sale.

I used Allstate Protection Plans one time. The service is good. I tried to create an online ticket. For some reason, it did not work so I contacted the customer support. We got the vacuum cleaner back, and it's working.

We went to turn on the tv, we heard it click, but the screen was black. It had a manufacturer warranty on it, so Allstate Protection Plans was able to see what items were available, and they reshipped us another tv. It's still a 70-inch and it's a nice TV, so we're satisfied. They tried to troubleshoot at first, and when that didn't work, they went over what my warranty was. They had us send pictures and videos of the item, and that was it. It was simple and fast. We were not home, and the driver called and I'm glad they called and not just left the tv. I had a family member come over, and they were able to let them in and leave the item for us. It came faster than expected.

Since Walmart's return policy can be quite confusing and often only offers a limited warranty, ranging from three months to a year, I didn't want to take any risks. Since I plan to use my products for the long term, purchasing the protection plan was the logical choice to guarantee peace of mind. I've had to file two claims with Allstate so far for my Walmart purchases, and they resolved both issues immediately. Everything was handled through their online app, which was incredibly convenient and user-friendly. The speed and efficiency of their service are commendable.

I opted for an Allstate Protection Plan for my air mattress. Initially, I had some difficulty when making a claim due to the product being less than a year old, which resulted in being redirected to the manufacturer. However, my subsequent interaction with Allstate's customer service was positive. They stepped in and resolved the issue after understanding the runaround I was getting from the manufacturer. Once Allstate handled everything, the process was quick and satisfactory on their end.

When I had to make a claim for the TV, the process went as expected, though it was disappointing that the television couldn't be covered by the plan. This was frustrating because it was a recent purchase. Historically, I've used the protection plan multiple times on various items without issues, but this specific instance left me quite unsatisfied. Due to the TV not being covered, I ultimately decided to cancel the protection plan as there was no longer a necessity for it. The experience made me feel like my time and money had been wasted, especially since neither the manufacturer’s warranty nor the extended protection plan were helpful. Despite the previous satisfactory experiences, this particular case led to me feeling extremely dissatisfied.

Lousy service, no follow through. I don't wish to invest time to look up claim #. You should be able to locate it through email address. I have a dead and damage iPad and I have done what was asked with no results. Sad state of protection plans. I expect no action.

I needed coverage for my lawn mower and I was genuinely pleased with Allstate’s service. When I filed a claim online, they responded swiftly and informed me that my item wasn't worth sending back for repair. Instead, they assured me of a payout and promptly provided a confirmation. I'm currently waiting for the check, but the entire interaction was seamless. I've often found dealing with insurance companies to be a hassle, typically demanding photos and various proofs, but Allstate was refreshingly straightforward. Given their efficiency and quick handling of my claim, I’d highly recommend them.

I originally gave a bad review, but have since changed my mind. I had three repairmen from two different companies in a month for the same issue and still had the problem. I was frustrated with the repairman. Allstate came through and replaced my washer. Once that decision was made it was taken care of in a week. I am happy with the results.

I had positive experiences with Allstate’s service on a previous dehumidifier unit. However, the second time around hasn't been as smooth. The online support, primarily through a chatbot, has been frustrating. It took over 30 minutes to even get a response, and when I did, the staff gave inconsistent information. Despite confirming with my credit card company that I was double-billed, Allstate's reps insisted otherwise until I had to email proof. Still waiting to hear back about it.

Please People Be Very Very Careful with this Guarantee thing, especially with these insurance companies like in my case Allstate Protection Plans since they are only looking for easy money but they are not interested in enforcing the guarantees for which we pay hoping that if something happens it will be resolved for us and this Allstate company does not want to help me with my claim for an ice maker in my Samsung refrigerator that does not work and they indicated that I should unplug my refrigerator and plug it back in in 24 hours because they are not going to send any technician since they are quite expensive for them.

My service on my laptop was wonderful. I thought my laptop was a done and would never be repaired. I was so happy to be wrong; it was repaired, restored very quickly and better than ever. I am so grateful to the technicians who repaired it and highly recommend the Allstate Protection Plans to everyone. Thank you, thank you, thank you!

I opted to use Allstate Protection Plans for several of my household items, including my cell phone, lamps, computer speakers, and headphones. The process of making claims online was straightforward and user-friendly. I appreciate that there's no hassle involved; Allstate efficiently handles everything once I submit a claim. Overall, the experience was seamless, making me confident in my choice to continue using Allstate for my protection needs.

The coverage of my Allstate Plan is for my Sigma 18-50mm lens, which recently suffered a minor crinkle on the front strip after an unexpected headbutt during a children's photo shoot. Despite the minimal damage, it noticeably impacted the image quality.

I made the choice to purchase an Allstate Protection Plan due to the added security it promised for my new chairs. My husband and I bought the chairs from Menards, one was purchased in a box, and the other as a floor model. When I set my phone on the sample chair in the store to use the charger embedded in the arm, everything worked perfectly. However, when we got home, the chair from the box revealed issues that the floor model didn't have.

I went with an Allstate protection plan for my son's PS5, which we got from Walmart. We faced an issue with the HDMI connection not working. We thought it was the TV itself, but after trying it on different TVs in our home, we realized it was the console that had stopped working. This led to us submitting a claim. Fortunately, Allstate was very efficient throughout the process. They managed to fix the PS5, and it’s now functioning perfectly again. I was especially impressed by how timely everything was handled, along with the way our product was cared for during the process. I would rate their service a 5 out of 5, as I am pleased with their support and service.

My experience with Allstate became complicated when I found that the earbuds I received along with my purchase didn't function right from the start. I had to file a claim because they were defective upon arrival. Though I was refunded, I had hoped for a replacement instead of just getting my money back.

My Keurig coffee maker suddenly quit turning on and brewing coffee. I decided to contact Allstate Protection Plans. They swiftly addressed my issue online and informed me they would send a replacement. While they aimed to provide the exact model I had, they reassured me a similar model would be sent if needed. I appreciated the promptness of resolving the claim, even though I am still waiting to receive the replacement coffee maker. Overall, the service online was efficient, and I'd rate the experience as excellent.

We were switching over to Mint Mobile when we came across Allstate. We got a protection plan for my boyfriend's phone and we also ended up getting a plan for the TV that we bought at Costco. Costco clearly explained the coverage provided by their protection plans, and their first year was included in a promotion at no extra cost to us.

I decided to go with Allstate Protection Plans for extra peace of mind regarding my PlayStation controller. When I had to make my first claim, the process was straightforward and seamless. I managed to complete everything online without any issues. From submitting the claim to its resolution, everything went smoothly.

My claim experience with Allstate was primarily due to my item no longer charging correctly. Initially, they advised me to contact the seller since it was within the first year of purchase. However, when I couldn't reach the seller, Allstate passed through that process and eventually processed my claim. This entire process, from beginning to end, took about two to three weeks, especially since I chose to receive the reimbursement via check.

It was easy to communicate with Allstate. They were helpful. Return using Fedex was great. Absolutely no problem. It was not what I expected. Currently waiting on the return product. It's still within the projected time frame.

My AirPods began experiencing static and audio issues which led me to file a claim Allstate Protection Plan. The warranty stated that any damage would be covered as long as the AirPods weren't lost. The claims process required me to explain the issue, which I did, leading to the verification of my claim. Initially, Allstate only offered AirPod cases as a resolution. I contacted customer service through the phone to express my frustration, as the communication was quite slow on their end. Fortunately, a helpful representative was able to assist me by reimbursing the price of my AirPods, allowing me to purchase a new pair.

When I had to make a claim with Allstate for my cellphone, I found the customer service interaction to be pretty good, with no issues at all. The plan did exactly what it was supposed to do and served its purpose effectively. Overall, I am pleased with the service provided by Allstate and would rate my experience highly.

I got an AllState protection plan for a camera for stopped drain. I like buying protection plans and I usually buy it on stuff through the store that I buy it from. Recently, I filed a claim with Allstate for a canopy when the corners ripped unexpectedly. Starting the claim was straightforward and done online. While I'm not the most computer-savvy person, it only took me about 15 minutes to file the claim.

It's Really good business with Square Trade! Great job as usual! The download app of AllState, from there, writing the problem I have, on the claim form is easy process! I have been approved for A Broken microwave, broken cooling Refrigerator, receiving my full refund on both! Thank you for your help!

Pretty good service however it was a bit irritating and obnoxious that I had to repeat things so many times. The plan said service 24/7, But when I called on the weekend I had to wait until that Monday to get anything finalized..

I was given incorrect information from the time I started the claim. No one seem to know what they were doing. Ended up having to go back to Samsung to get to use the warranty. Took way too long for TV to be repaired. Online process isn’t customer friendly. Hope I don’t have to use this again. Very frustrating experience.

This company is the most frustrating company I think I have ever worked with. Almost 3 weeks now since I've called in to file a claim on a washing machine and still no resolution. Missed appointments, technicians that could care less about you and your situation, and the same old song and dance when you call in (for the 7th time) trying to resolve. Zero urgency or care on their part, save your money and pay out of pocket - save yourself the stress and headache.

When I buy my kids' items from Walmart, it's usually Allstate that is the protection plan. One time, I had to file a claim, and it was straightforward. I filed online, and although initially, they couldn't assist because the product was newly purchased and I had to contact the company directly, the company failed to resolve the issue. However, Allstate stepped in, reimbursed me, apologized, and made me feel comfortable with their assurance, which gives me confidence in purchasing their protection plans again.

I purchased a pair of earphones at Sam's Club and from the start, I've faced connectivity issues with them. They frequently disconnect from Bluetooth and revert to the phone connection, causing interruptions, especially during calls.

The process with Allstate Protection Plans went smoothly and I had a good experience. I would recommend them.

My Samsung TV stopped working and the warranty with Allstate Protection Plans has been frustratingly long. I initiated my claim back in February 2018, and it's now been quite a lengthy ordeal with minimal feedback about the situation.

Allstate Protection was the plan that was provided at the store where I purchased the furniture. I did need to file a claim after my furniture broke, and the process was straightforward. Allstate assisted me thoroughly, and I felt supported throughout the claim process. Overall, I'm very satisfied with the service provided by Allstate Protection Plans.

I bought a five-burner gas grill through Walmart and took an Allstate warranty on. The grill is about two years old and the quality of it is not what I expected. I filed a claim with Allstate and I don't know how their warranties work, but apparently they don't do repairs. I was expecting to get some replacement parts, but they just fully refunded the price. They do not refund taxes or the price that you paid for the plan, only the basic price for the grill was refunded. This is the first time I used Allstate and the process worked well. I did the claim through the Walmart app. You have to have a copy of your receipt to do so. On this particular claim, I had to make copies, but it's a simple process. You just have to go in, fill out paperwork, put all the numbers in, and you get a really quick response.

When I filed a claim with the Allstate, our goal was to have a replacement for an item my son liked, but it turned out they couldn't get that specific option in. Instead, they provided us with a gift card for the item's cost, which was perfect. We managed to purchase a replacement smoothly.

I did a claim with Allstate Protection Plans for a recliner I purchased from Walmart. Initially, I found it difficult to work with the company itself, as it took quite some time to get everything settled. The company wanted me to keep the recliner and offered a certain amount of money each time as an incentive, but the recliner wasn't working properly. Given that it had electrical parts, I considered it a potential fire hazard and insisted on a return.

I had issues with my flat screen TV which went black, and Allstate sent me a replacement. The first replacement also went black, so they sent another one. Ultimately, I discovered that a power surge from the wall in my old house was causing the problem. After switching plugs, the new TV is working fine.

I've submitted my claim, which I started in fall of 2024. Completed the repairs in December of 2024 and submitted the paperwork required for reimbursement. I've called 3 times and I'm still waiting to get my money. When I called on 3/29/25 the representative opened a special priority ticket and said I would get called in 24 hours. It has been 48 hours and no call.

I will never purchase an appliance warranty from Allstate Protection Plans ever again. I have been waiting for my Home Depot gift card for 2 weeks amid multiple phone calls. And that's another thing, they won't send me a check for the amount, they will only send me a gift card. At this point I want to buy from a different retailer. One with a much better protection plan.

I was contacted about this experience, and Ameem handled my problem immediately. He was very professional and resolved the issue for me. I appreciated his assistance, and wanted to update this review to reflect what he did for me.

I have several Allstate-SquareTrade plans for items I bought on eBay,. Recently I started a claim for a stereo receiver. It's about a 1-1/2 year ago purchase-They had me send it in to see if could be repaired, via their label. They could not fix it, said they do not return items that cannot be repaired and issued me a check-mailed it to me, got it today (: for the amount I originally paid for the stereo receiver. Not bad!

I bought an Allstate/SquareTrade protection plan for my electronics, thinking it would give me peace of mind, but it turned out to be a complete nightmare. The claims process is beyond frustrating. When you call, they tell you to file the claim online. But when you try filing online, they say you need to call. If you call again, they suggest using live chat, and when you try the chat, they send you back to the phone line. It feels like they are trying to make you give up!

Allstate Protection employees were very professional and prompt. They were very fair and understood the concern that I was encountering with the table. I would highly recommend them to my friends and family. They tried to get a replacement/repaired but could not so I was offered a refund to buy something else. The check came promptly and I am satisfied with the service and outcome that I had with them. The protection plan that I originally purchased was well worth it.

I purchased the protection plan for my Vizio TV, which conked out in less than two years. When it came time to choose my “replacement” TV, I was offered only three options, none of which came to a Vizio. When I called customer service, they said that they change out of the possibilities every 24-48 hours, which is true. However, the possibilities were limited to just three TVs, again nothing similar to a Vizio. They gave me no other choices so I had to select one. Then, not to be able to purchase an extended warranty tells me that the TVs were not of great value or quality. Very disappointed and would not recommend purchasing their warranty for any item.

Allstate does not hold their end of the deal. They just hope you're never going to use it and when you try to use the coverage they just deny your claim with no explanation. I have read this happens often. Not a surprise.

That claim I submitted was addressed, processed and settled in a very timely manner. The settlement check was processed cut and mailed to me within days of the start of the whole process. The staff was very understanding and attentive to my needs. All my concerns were handled and satisfied.

Customer Service was great, however, I need to return the item again because now it has another issue and it is worst. The VR set was glitching before, not it does not take any charge, since we received it we have had it plugged in, the light goes on and off, it has been 3 days and it does not keep the charge, I need this repaired or replaced, this was never an issue before.

The associate was very helpful and patient with me. She talked me through some of the issues that I didn’t understand. It was a great experience. I thought it would take some time before the claim was processed, but the check was delivered a few days after filing the claim.

We purchased an extended warranty for a GE stove from Home Depot. For the second time, we had a gas leak with the stove. The first one happened within the first year, so it was covered by GE. They were here the next day and very professional. A year and a half later, we contacted the warranty company because we smelled gas. There was another gas leak with the stove. This was on a Saturday, and it was not until the next Wednesday that a technician came to check out the leak. They seem very confused as to what was going on. They said in one or two business days they would let us know, one way, or the other, whether to replace or repair the stove.

Still haven't received the replacement. It's been a month. They don't communicate well, offer no phone # to talk to a person - this is a terrible service. They send emails which look like spam (not coming from Allstate, so hard to notice). I've asked for the replacement 5 times and still haven't seen it.

My momma always tells me to get a warranty, and I'm used to getting insurance and warranties on things. The original price of Allstate is definitely worth it. I purchased a protection plan for a ceiling fan. It works fine but the remote stopped working. I can hit the switch on the wall, and the light comes on, but I need the remote to work in order for the fan to come on and for it to change the colored lights.

Allstate’s price for the protection plans is good and submitting a claim on the website was easy. I didn’t have a problem getting my microwave warranty, but with the monitor, I'm having a lot of difficulty. Allstate said I needed a receipt for the monitor. I told the rep I could not find the receipt, but I received the email stating that the receipt was found and attached to my account. There are two solutions I can pick to resolve this, but every time I go to pick a solution, it tells me to send in a picture of the receipt. I'm going around in circles and couldn't go any further.

My printer broke and it didn’t seem too bad to submit the claim. They acknowledged that I filled it but I never heard anything from them after. I don't feel like it's been handled at all. I don't think I've even seen an email back. I already got it fixed. So, I need to get reimbursed. But I never followed up with it because I've been busy.

When you go to Walmart, buy the Allstate Warranty. It's worth whatever little bit of money you spend on it. I buy the protection plan for anything I buy from Walmart. I bought two electric blankets and when you turn the blankets on, they're so hot even when they're on low that you can't even get under them.

We have a Shark robot vacuum cleaner that stopped working. I submitted a claim to Allstate. The first time I called them, I talked to somebody. The second time, it was like a computer tech who told me he would email me a list of repairmen to take my vacuum cleaner to, to get it fixed, and then pay for it, and then send them the bill. And they'll reimburse me for it. It was ridiculous. They never sent me a list of any of them here and I never heard back from them. So it was just pointless.

Having the Allstate protection plan on my controller was valuable because the manufacturer’s warranty on it was only 90 days. So, when it had a stick drift, the claims process with Allstate was good and quick.

Allstate is wonderful. I got car insurance and I got phone protection with them. We had a little hiccup when they needed a receipt and I didn't have one. That took a little bit, but we finally got that handled. I got my phone in 24 hours. Then there are 10 days that they say is the policy to send me a check, which they did. However, part of my frustration is their policy of going through the initial deal with chatbots. I’ve got to get to a live body but that's how they’re set up. I can understand that if the next step in the process is okay, but I couldn't get to the next step. They may be a live body just being that way, or one of those computers or AI. I can't calculate if it's a human and it's like dealing with two different companies.

Usually, when I purchase electronics, I get a protection plan because you never know what happens. And I've lived life long enough to know better to be safe than sorry. I filed a claim for a faulty controller that got like stick drift. It malfunctioned. And then we also did one for an earbud because it came apart. They were AirPods but the cord ones. My son needs his AirPods because when he works, he listens to music. And he does some hard factory work and he's on his feet a lot.

Having a protection plan seemed like a good idea, and Allstate is a trusted brand, so I went with it. The chair was broke, honestly. It’s an office-style gaming chair. The piston wouldn’t go up and down, then the base broke, and it started tilting all around at the same time.

Allstate Protection Plans is 100% worth having. I had Allstate protection plan on an RC toy car where the motor and the spur gear were messed up on it. I sent in a claim, but the parts they sent had nothing to do with what was wrong with it, so they ended up sending me the amount I purchased it for, and I was very happy.

Allstate Protection is an absolute must have to cover any of your products. I had a five-year warranty on my lift chair which I almost totally forgotten and thought I had run out of time when the arm had detached from the side of the chair. It’s a good thing I still had time on it, and it was the simplest claim process I have gone through in a while. I do stuff with automotive and the home, and it was the easiest and it was quick. Allstate replied back with two options for the chair, and they told me if I didn't like it, I could send them another option, so I did. I wanted to see if I could get something a little bit more width to the seat so I sent it back, and they said they’d just send me an electronic gift card for the amount that I paid for the chair and could purchase it through Amazon. I chose the electronic gift card, went on Amazon, and bought a new chair. It was unbelievably easy.

I started my Allstate Protection Plan for my vehicle, and the experience has been very smooth. Customer service was very excellent, and having an extended warranty was fairly valuable.

I’ve had a great experience with Allstate. I’ve purchased different protection plans for various items, usually electronics. Filing a claim was very simple. I can do it online or call them, and they usually determine whether it’s a replacement or a refund. The representatives were very positive, helpful and thorough.

I purchased an Allstate Protection Plan for my Fitbit through the store I bought it from. Filing a claim went fine, both online and over the phone and the representative was good. Though, we're still working on the claim. We sent it in, it came back, but it broke again, so we sent it in again. Having an extended warranty was valuable, and it was worth it.

We had a very good experience with Allstate, so we bought another protection plan for these new eyeglasses. The lenses got scratched, so we questioned the people at Sam’s Club and the guy was very helpful, giving us the brochure and a copy of our receipt. He said to contact Allstate, and that everything will be done online.

I’m an appliance repair person. I pick appliances for a living – If my customer buys one from eBay or Amazon, usually, there is an opportunity to sign up for an Allstate Protection Plan or three or four others I’m familiar with. If there’s a problem, I give them their money back or offer to fix it if I can get a comparable price used part.

I needed a protection plan, and Allstate has worked out. I submitted a claim for an item that got water damage. I just sent off the items and should get them back within two or three business days. The price was fine, and the customer service was also good. What they covered is what I paid for. I didn't expect them to cover anything other than that.

I purchased a Eufy smart door lock on eBay with a two-year warranty, and the fingerprint sensor didn't work on it. When I went back to Eufy, they said that, as it is considered reconditioned, they only did 90 days, and the additional warranty would be through Allstate.

I got Allstate Protection Plans because my husband is hell on phones -- You never know when he’s gonna drop one in the toilet. I did everything online, and it was quick and easy. They gave me a gift card to get another phone.

The microwave wasn't heating up the food. I submitted the claim with Allstate Protection Plans and it wasn't complicated. All I had to do was log in and go to all the things that I had up there with Allstate. You basically just tell them your problem, when did it happen, and when did it start. All the information is there already, which is much more updated now from when I did my refrigerator. Back then I had to put the date in and keep switching back and forth. But now, everything is already there.

The vibrators in the recliner chairs were making so much noise that they're going out. I looked up my account in Mayfair and I called the insurance company that I have and filed the claim. Allstate said they can't find my purchase order after I filed on the 22nd of February. And now, I have to fill out all kinds of paperwork to prove that I did buy the recliner chairs. I have the receipt from the Mayfair store and I paid for it through my checking account. It's been a terrible experience with them.

I buy protection on everything I buy that's more than $500. Allstate is good. I did not pick them, but when I purchased the Meta Quest 3 through Walmart, that's the insurance that they used.

My heating pad stopped working, so I just filled out the form from Allstate and they sent me emails. It was very easy. As someone with anxiety, being able to do it online is very helpful.

A protection plan for my Galaxy S21 cell phone was included with the purchase of the phone. I filed claim over what started off as a SIM card failure that came and went a couple of times. The third time it came back, I could never get it to restart. I did the claim online and it was very easy. The claims agents were very pleasant, too. They then reimbursed my purchase price for the phone by sending me a check. Overall, I was very satisfied. Customer service, price and coverage are all excellent.

I purchased a laser printer with an extended protection plan from Allstate. When I first got the printer, it kept saying the paper tray was empty over and over. After going back and forth trying to fix it, I finally asked them to send a replacement under warranty and they sent me a second printer.

I filed a claim on a TCL TV through Allstate Protection Plans when the screen stopped showing a picture. The process was easy. I started the claim online and they wanted a copy of the receipt, but they already had it. I bought the TV through Walmart, and since I purchased the policy through them, they sent the information directly to Allstate.

It was simple and easy to sign up with Allstate for the coverage of my iPad. You just have to put in the information online. The store recommended it and it is very valuable to have.

Allstate helped me with a recent return I had to make, and it was a good experience. I had a Bluetooth fish finder thing for a year and it was good until it stopped working and wouldn’t stay connected to the phone and wouldn’t give feedback. As a result of consistent use, it gave out. Allstate was great, and I did the filing all through the digital chat and it went well.

I purchased the protection plan for a GE washing machine that I bought at Costco. My daughter used it and it sat there. Another daughter came home from school and she tried to turn it on and said, “Why is it not turning on?” I never buy warranties ever, as a rule. But the place where the washing machine was, it was a pain in the neck to pull it out and put it back in. And I was like, “You know what? I’m going to do it this time.” So, I looked back in my invoice from Costco and did a search for the washing machine and I found the trail.

I’m very pleased with Allstate. My previous experience with them makes it worthwhile to purchase the protection plan and I have multiple items on it. They're very expedient with getting the repairs, they instantly email you a label to return the item at no cost, and the item comes back repaired or replaced. They’ve done a fine job.

I utilized Allstate for a bike recently. It was for my son's bike. The brakes and other things were wrong with it. I filed the claim online and the process was simple. My son ended up getting another bike. The extended warranty isn’t overly expensive at all.

A dog knocked the prescription glasses off my face. The glasses had an Allstate Protection Plan which I got from Sam’s Club. Filing a claim was easy and I did it online with my phone. The experience wasn’t bad. There was additional documentation that I needed to send in, but it was really quick. The notification came through by email right after I submitted it, so I knew right away something wasn’t right. I fixed it and then it processed and I got paid.

Very poor business ethics. They will do anything or say anything to avoid honoring a warranty. Unhelpful and rude, the only answer they provide is I am sorry. They don't care about facts or even proof, they just go on what they think is saving the company money. Terrible Company!

I purchased a washer-dryer combo back in 2023. Fast forward to March 2025, the dryer is not heating at all, and on certain functions, like timed dry, it does not spin at all. I filed a claim, all the parts they felt was needed based on my call was delivered before the technician arrived. The technician finally arrived on Saturday, March 15, 2025 and did nothing. He said it was not heating due to it not getting enough electricity. The same electricity that the entire house runs on, (go figure). He never said anything about the other problem of the other functions not working. I was not home and when my mom finally called me, he had left. I then reached out to the company the technician worked for. After speaking to 3 different agents, one finally said, how do you know our technician broke it, and can you prove it. Wish I had recorded that conversation.

Worst experience. Unrelated questions. They are so courteous while getting the customers signed up for the plans but when it comes to claims they are the worst. Just stalling the time by asking unrelated questions, asking to upload evidences multiple places multiple times thereby confusing the customer and they expect the customer to be on top of answering their questionnaire because they think customers are jobless, have total free time to respond to their endless questions. Finally, they say "oh this cannot be addressed because you delayed answering our questions". Worst service. Never going back. I usually never signed for this kind of stuffs but for some reason I got fooled this time.

I was very surprised at the quick response and resolution with a product purchased on eBay with the Allstate 2 year warranty through Square Trade. I have never had an issue like this before and appreciate the quick action. I'm very impressed with your company! Thank you very much!

Claim was fast and had a quick turnaround. Everything was great. My only complaint is my refund came on a Walmart gift card and I would have rather have had a check or a Visa gift card to pay my credit card I put it on. And I called to see if I can get it a different way and they told me it was too late because it was already submitted.

Desktop repaired; however it was not returned on time as indicated and expected because the way FedEx handled the delivery. I would not recommend using FedEx in the future and more details should be included as what exactly was the problem and what was needed to complete the repair. The return using FedEx was the main issue of my dissatisfaction,

This insurance product in my experience was such a scam and fraudulent. I bought a $500 5-year warranty through them on a couch I purchased two years ago. It was a $4500 couch so wanted to make sure it was protected. The couch had some framework that was faulty and we noticed trying to pop out of the back. We tried to start a claim and All State for some reason had an account for us set up to the WRONG email there for it took a week or two to get the account properly established and the claim number under the right email address to continue the process.

Although your website was glitching that day and did not accept the date of purchase when we tried to file online, our Menard's store where we bought the stove called you for us and your representative then called us to start the claim. Your representative was cordial and clear. The repairman company was efficient and clear in communication and the repairman was excellent in every way.

I'm quite upset. It's been over a week and claims keeps telling me I'll receive my gift certificate within a few hours then the next day they say tomorrow. 😡 Well I'm still waiting. I need to get a new pair of glasses started and I need that money to do it plus it takes another 19 or more days of waiting for the glasses to be made.

Easy to work with, always buy protection when I buy small things. You guys are awesome. I always tell people about your protection plans. It is very much worth the money you charge. I have bought protection plan for at least 6 years. You guys have always come through. Thank you.

I called to advise my TV didn't work anymore. The rep talked me thru several tests to see if he could figure out what was wrong. I really appreciated this. Unable to fix the TV, he put in a request for a new one. It arrived via FedeX in a few days. I have not opened the box as I am waiting for my son to help.

They have explained each step of the warranty claim in an efficient step by step process and timely manner. It's been a pleasant experience. I would highly recommend the Allstate Protection Plans to anyone making a purchase from Walmart. Whether you are buying online or in-store it's well worth getting an extended warranty on your purchase.

I purchased the protection plan due to some mixed reviews on Amazon. It proved to be a good decision as the radiator began leaking and the cooling fans quit. I submitted the claim with as many details as possible, and they covered the loss with no problems. I would highly recommend purchasing a protection plan when reviews are questionable.

I called because my dryer quit working, someone called and set up an appointment last Friday March 7 but the parts weren’t here yet so we needed to reschedule. The parts arrived that day on the 7th in the afternoon so I called to set up another time and left a message. I called again Monday the 10th and never heard anything and I called again today the 11th to reschedule and they still haven’t called me. It’s very frustrating

I needed a new tube... That's all I needed and the insurance didn't even cover it... They don't cover tires then I had to call Huffy... This is a pointless product... It's unorganized. It's terrible. I would never recommend this to anyone. I had a terrible experience and my buddy ended up coming over and helping me fix it... We went to Walmart bought a tube and fixed it...

After three repairs they refunded the cost of dishwasher. On fourth call we could not figure out what was going wrong. This was over a three year period. The repairs had been timely and effective at the each time. I was happy with this resolution because I was getting tired of washing a full dishwasher by hand. Easier to do each meal.

I filed a claim because the TV went completely black. The communication was pretty much strictly online, through emails. Overall, it was a good experience.

I had a perfect experience. Square Trade is extremely responsive to concerns, and if needed, replacement. The phone system does not make it easy to get to a live person but the chat feature works well. Since some issues require a live person, getting a live person should be made easier. I have used Square Trade for many years.

My machine doesn’t fill up with enough water to wash the clothes. I now have waited three different days to have a repair. No repairperson showed up. I wasted three days waiting. The other problem I have is that all my appliances are with you too. I'm also waiting for a repair on my refrigerator. HELP!!!!

BUYER BEWARE! I bought a Samsung on TV because of all the great reviews, Samsung was the only choice as far as I was concerned. I was told by many friends and many professionals saying that Samsung was the best out there. I bought my TV from what I thought was the “AWESOME” Nebraska Furniture Mart. During the purchase the sales Associate (which was amazing) offered us an extended service contract. I thought this was a “no brainer”. Fast forward to when the TV was delivered. It was damaged, NFM ended up replacing the TV because the “ALLSTATE” warranty I bought did not cover the damage. I finally got my TV, and it was perfect. We loved it and were happy with the purchase.

I submitted pictures of 1 of 3 recliners I purchased last year. Two held up fine, the third one, had a large tear on the footrest. The first pictures they saw said wear and tear weren't covered. I resent clearer pictures of the tear. Finally offered to give me back the full amount, minus the tax, to use at Wayfair. I accepted that offer.

Had an issue with an Xbox controller and had problems with the buttons not registering with the controller and got the refund to replace as soon as the defective controller shipped. Had to call in to process the return but agent on the phone was able to quickly get me set up with the return.

My watch quit holding a charge. The very helpful lady on the phone handled my claim and a refund was made in a timely manner. I was surprised that the experience was as easy and straightforward as it was. Would certainly get the coverage on any future purchase. The peace of mind is well worth the cost.

Customer Service was a great help, they found my receipt and helped me to get another item. They were kind, polite, helpful and keeping me updated w what was going on.. I will def purchase insurance when I buy items that are over $100. It definitely is a great ins to add when you're buying anything over $60 and up, especially electronics.

We noticed a rip along the welting of the couch cushion. We notified Allstate insurance via their website, which is easy and quick. My claim was approved and they arranged a local furniture repair service. I was contacted by them and date and time were set up. Brent came today and did an excellent job and explained exactly what he had done to repair the seam. It eased any fears of it happening again I am so happy that we got the insurance and I can feel good knowing it was repaired by a professional.

From start to finish, my experience with my AllState Protection Plan was nearly perfect. The person who took my request for repairs over the phone was pleasant and prompt, the repair man came on the date and time they said they would, and the repairs were completed quickly. This is the best warranty experience I have ever had and I have been through a lot of warranty repairs. I had a refrigerator that was warranted under another company and it took them almost 2 years to actually get the repair done. I will never purchase another warranty again unless it is through Allstate.

Square Trade did right by me and replaced my TV that was only 2yrs old! CS was great once I was able to speak to them. I spent probably 30 minutes and 4-5 calls trying to get a human being. It was maddening as their IVR would return my calls and go straight to my voicemail. 🤦🏼‍♀️ Once we did speak, everything went very smoothly and efficiently and they explained everything well. I had my new TV delivered with one week. I appreciate their time and patience.

Very easy to redeem. Turn around was very quick. Overall I would buy this again and again. I was kept up to date as the process went on and it was very fast for them getting back to me. The gift card came in an email soon after. Thank you.

Have purchased protection plans with many items. When the need arose to file a claim the process was so easy. They helped file the claim and approved my claim so fast. These plans are well worth the price. I highly recommend these plans. You won't regret buying it IF you need it.

The representative was very easy to talk to and explained everything clearly to us! He’s very respectful and patient! We called for help on a Sunday and thankfully a representative was available right away and walked us through the entire process! We highly recommend Allstate! It really helps to have someone to guide you through the process and help troubleshoot a problem. Our representative was very helpful and kind.

I purchased a PS5 for my child for Christmas & we were unable to download the games. I spoke to a rep & was instructed to return the PS5. After Allstate received the device I received several emails informing me of the step by step process. Once the PS 5 was return (4 business days). We connected it & it seems to be working properly. I appreciate the prompt service, the step by step process, the professional craftsmanship & the final results.

We bought a plan for our pool, an outdoor item. The pool frame has rusted and two legs fell off. They will not cover it. “We cannot approve claims in which the damage to the item is caused due to rust or any weather conditions.” We have had them before and they have covered it, as we’ve had the issue with our first pool (why we bought the plan again.) We also bought the “accidental” policy….so it should cover anything, but apparently an outdoor item can’t have anything related to being outside be wrong with it. I feel like there should not be a warranty offered on an outdoor product, if they won’t cover anything that has to do with outdoor elements, especially with an accidental policy. I guess you’re not in good hands with Allstate.

This is one of the worst customer experiences I have ever had, if not the worst. I bought an item on eBay and upon checkout, was offered a protection plan. However, the vendor never sent the item, and canceled the order without asking me. So you'd think that it would be a simple thing to get a refund for the void protection plan for an item that I have never possessed.

Purchasing this protection plan was simple. Filing process awful! I literally worked on filing a claim: how to online, chatting with inaccurate information given; attempting to actually reach a human being to speak with-all with each encounter explaining my warranty was close to expiring. My shredder is inoperative. Weeks of legwork on my end and FINALLY got it done and the check came. You need to REVAMP your method & streamline your system to be more effective to assist your customers! I will re think purchasing the protection in the future!

This extended warranty company is awful! The techs they sent out actually broke my washer! My washer was not broken and now it is, all I was needing was a new flex drawer for my detergent and the techs broke my washer and now I'm getting penalized for it! I hate Allstate Protection Plans, GOBLUETIME techs!

In these days of voice prompts and artificial intelligence it was a pleasure to actually speak to a person from the start.. After describing my issue and sending a few photos my customer care agent reviewed the problem and had replacement parts on order in a day.. They were then sent to my house directly for installation by a very knowledgeable technician.. Emails were sent every step of the way... Great service.. Couldn't be more satisfied.. Ty. Matt

I have always encountered the nastiest, lousiest service plan from your lousy company!!! For years I have bought extended warranty for everything I bought. But your company has make it impossible for me to file claims when my items get broken or malfunction!! I’ve been forced to buy new items losing not only the items that were insured but even the money that was paid for the warranty!!! I am so disgusted about it!! 😡😡😡😡😡 Look what they are asking for but I don’t know what?

The initial replacement offer was insufficient, but the overall experience was exceptional, and the final replacement was perfectly adequate. I’m thoroughly satisfied with the support provided and would highly recommend it to my friends. The staff was incredibly friendly, and the entire process was swift.

My claim was started February 11 (today is March 4) and the PC is still not repaired, with no estimated time to fix. All your literature states 2-5 business days for most fixes. If you're not going to fix it in that time period, you should notify customers with the expected fix time. Also, why do you make it so difficult to get a claim update? 99% of other companies include a simple link to the claim update every time they email with the status. At a minimum you could at least have a link on the email to the All State website. Also, having the MFA go to an email while I'm on email using the phone is way more complicated than having it texted to my phone. You should have an option to be notified by text. Lastly, why do you keep asking for reviews before you've fixed my PC. Fix it first, then send out the survey.... AFTER THE JOB IS DONE. This was the second survey request I received!

The Technician stopped the screws that hold the door panel so a week or 2 after he left it fell off. I can't believe he didn't know they were stripped. Then calling Allstate again they scheduled another repair and sent me parts. In the meantime I believe I fixed the problem by simply installing larger screws. I've now called Allstate twice trying to return the parts they sent me. They promised to email me shipping labels but still nothing. I'm getting ready to just throw them away.

I bought a protection plan, but never registered the receipt (clerk said not to and didn’t provide the number). The unit was fried in a lightning storm last July, but the receipt was missing. Found the receipt with only 3 months left. Squaretrade employee was great! Got the warranty registered and refunded full price in under 20 minutes‼️Fantastic!

The warranty from manufacturer did not approve me of my claim but Allstate approved my claim for refund and I was pleased by allstate. I would get another allstate insurance in my future purchase. Thank you allstate. I would recommend an allstate insurance to my friends and family where they can rely on allstate insurance for a great service and reliable company for their insurance needs for their appliances.

Allstate needs to improve the claims process because it was very difficult at first. I went to Walmart three times until they gave me an 800-number for Allstate. The people who helped me get the protection plan in place were all very nice, we just couldn't get the foot up in the saddle for me. It took hours but when they finally sent me the label, I went up to FedEx, and they set things up for me. I sent my laptop in for repair, and I was under the impression they were fixing it, but they sent me a new one in a different color and a smaller screen. They didn't tell me they were sending a different one, but they did replace it, it works fine, and I'm happy about that. They could have informed me they were gonna replace it, but I appreciate the service and getting a new computer.

This company has no idea what customer service is. They promise you the world initially, but not so fast my friend. When it comes time to actually assist you, they lie, cheat, steal, manipulate, and finally refuse to answer any form of communication. I would not recommend this company to my worst enemy. They got a one, because I couldn't give them a zero. I was a service provider for this company, I couldn't get away fast enough if I was Usain Bolt.

Denial for dresser damage. Told not covered under plan. I want to know what is covered. Why wouldn't it be covered? Damage due to wear & tear or weak parts? What is the incentive car in buying a plan if no coverage? Would like a response as soon as possible. I refuse to purchase a plan again from Walmart.

I purchased a protection plan from Allstate for my eyeglasses. Unfortunately, I dropped them, resulting in a significant scratch on the lens. I initially thought it was just a smudge but realized the damage was more serious. Fortunately, I had purchased the protection plan, hoping it would cover these incidents. My past experiences with warranties at registers had me a bit apprehensive; they often didn’t live up to their promises. However, the Allstate name gave me some confidence due to its reputation for integrity.

I purchased multiple protection plans from Allstate Protection Plans and the process to file a warranty claim was incredibly easy and perfect. I managed everything online without needing to interact with a representative. They offered me options for a replacement, and I chose to get the same item back. Given my positive experience, I find extended warranties very valuable and purchase them regularly for various items.

I purchased a chair from Wayfair, and the Allstate Protection Plan came in handy when I needed it. After about a year, the cushion started wearing out, and I could feel the rods of the chair, especially when using the vibrating function. It became uncomfortable, and I had to use towels for padding. When I contacted Wayfair, they directed me to Allstate since it was over a year.

I purchased an Allstate protection plan for my refrigerator in early November due to previous issues with other brands and hoping for better support, but my experience was extremely frustrating. I had two different issues and found it difficult to get answers from Allstate. I was passed around to various phone numbers without any clear direction. It took from early November until the week of Thanksgiving to get the refrigerator fixed, which was very inconvenient.

I went through Home Shopping Network and their plan was two years but Allstate directly was 3 for about the same amount of money so I went with Allstate. The TV had some vertical lines all through the screen, although it's never been dropped and never been damaged. I filed a claim and did it over the phone. I talked to a rep and I had to send in pictures of what was wrong. The total process took less than a week and they paid me for the TV.

I have purchased an Allstate Protection Plan for various items, including heaters, game controllers, exercise equipment, and TVs. It's been reassuring to have the protection for these items, especially when I had to file a claim for a heater that malfunctioned. Filing the claim was very easy, and I was offered options for resolution. I chose to receive a refund as the repair cost might have exceeded the heater's original price. I got the refund within two weeks, allowing me to purchase a new heater seamlessly.

I bought the protection plan for a Dirt Devil vacuum cleaner. The vacuum wasn’t working. It was giving me some problems and I decided that I needed to do a claim on it. We had a little problem trying to locate exactly where I needed to go so I ended up having to call Walmart, which is where I purchased the item from. I did it online and once I got the information from them and I was able to call someone, I was able to get the process started. They sent me a link and from that, I was able to provide information. I was pleasantly surprised. I was shocked that it was hard for me to find a phone number for them. But once I was able to find one, I was able to do what I needed to do. If people get an Allstate protection plan, it’s gonna be easy to use and they’ll be satisfied.

I did a claim for a pair of glasses that had scratches on the lens. We called the number on the brochure that we were given when we purchased it. The initial call was to understand what the steps were 'cause they weren't clear to us. Then we were instructed to file a claim on the website and we had to upload a copy of the invoice showing where we purchased the glasses and the plan.

I had a very positive experience with the Allstate Protection Plan for my refrigerator, which I purchased through Costco. The refrigerator had an issue with the filtering system, and Allstate promptly provided the necessary parts. An Allstate technician came to my home to install them, and the entire process from reporting the claim to resolution took about two weeks, with the installation occurring the day after the parts arrived. The service was timely and efficient, meeting all my expectations. I found the cost and coverage offered by Allstate to be ideal; the flat amount I paid for the warranty at the time of purchase was well worth it, and they fulfilled their promise.

My recent experience with Allstate's protection plan was quite positive, but there were a few hiccups along the way. I had to file a claim for my phone, which was unfortunately lost. Allstate helped me get a replacement, but the process wasn't as quick as I'd hoped. It was challenging for me to be without a phone since I rely on it heavily for doctor's appointments and other commitments.

I purchased an Allstate protection plan for my phone. My claim involved a cracked screen after I accidentally dropped the phone. I took it to a nearby Batteries Plus, which is authorized to handle Samsung phone repairs. Remarkably, the repair was completed within an hour.

I recently submitted a claim for my Allstate protection plan on my glasses. Initially, the process hit a snag due to inefficient service from the first rep, but after reaching out again, the claims process went smoothly. The entire claim was settled within a couple of days, and in the end, I received some gift cards, which was satisfactory.

I purchased a 3-year warranty from Allstate for my television, but my experience was far from satisfactory. The issue started with a pixelation problem on the screen perimeter. Despite having an extended warranty, the problem was deemed my responsibility after hours of attempts to resolve it. Allstate bounced the issue back to Samsung, with whom I still had a warranty, rendering the extended coverage futile. I ultimately decided to return the television to Costco for a refund of the $99 I spent on the plan. Overall, my experience with Allstate was disappointing, and I rated it a 3 out of 5. I would not purchase another warranty from them or any other provider.

I opted for Allstate Protection Plans because sometimes things break, and having a protection plan is beneficial. Filing the claim was a very easy process, and I did it online. Allstate offered me a refund so I could replace the item, and it was for the full amount I paid. I would rate the experience as excellent.

I had to wait a week for my appointment. The company was late for the appointment. But they did contact me and informed me that they were running late. Once on location they realized that the wrong part was sent. He then checked and realized that the 2 locations they get parts from were showing zero inventory on this item. Two days later I called SquareTrade to inform them. They sent me an email saying I was rescheduled for Wednesday the 26th. Then I received another email a few hours later. Informing me the part is still out of stock. And I will have to wait longer. This is not acceptable. I am going on 3 weeks not being able to use the burner on my range. I bought the extended warranty for a reason. I would like something to be done. So I can use my appliance. Look forward to hearing back to correct this situation. Sincerely G. M. **

Very smooth and fast warranty claim for my Epson printer. I called and talked with someone that led me through a few steps to make sure my printer couldn't be fixed and after no success, he offered a reimbursement for the full amount of the printer when I bought it 3 years ago. I would recommend a warranty if you're buying something.

Paid about 1/2 of how much it will cost to replace my tv. I would definitely recommend reading the fine print. It's not as good as they make it out to be. Just beware. They first told me they would send me out a 'like' tv. A couple weeks later I received a check for $148.00 to replace a 50" tv. Do you know where you can buy a 50" TV for $148.00??? Me either.

I made a purchase of a electric blanket and did check out and chose the insurance coverage but when I was through with the purchase I noticed that the insurance coverage was not included in the purchase so now I have to go through the problem of doing a refund return and do a reorder with the insurance coverage and pay for gas to deliver to Walmart.

I was expecting to receive a portion of the glasses purchase price specific to the bows of my glasses, but I received settlement of much more. I was pleased with the settlement, but it would have been nice to know how the calculation of the settlement. The claim process was simple and easy to complete.

Not worth buying a warranty through them. I tried to get my refrigerator icemaker working again through them, called the customer service. They said they were gonna make a claim for me and never heard from them again, no emails, no phone calls. Nothing. In the meantime I use my own money to get the refrigerator fixed. Save your money, buyers beware!

I purchased an Allstate Protection Plan through SquareTrade, and I'm so glad that I did. Filing a claim on their website is quick and simple. I uploaded my Proof of Purchase/Receipt to their website and followed the instructions on how to "File a Claim". It only took a few days for it to be approved. I received and email with instructions on how to receive my claim payment and that was it. Thank you Allstate/SquareTrade for keeping it simple.

It has been a long process and I still have not received confirmation that a replacement scooter has been shipped. I finally had to call APP/ST to get info and all they can tell me is that I will receive an email when a replacement has shipped. That was over a week ago and I just looked at the account and still no updates. That is the other issue - there are no updates on my account to keep me in the loop. Hopefully you send the replacement as I have always chosen to pay the extra for insurance for peace of mind.... It might not be worth the hassle of all of this back and forth and not knowing.

I was told my chair cannot be fixed, they said they would send me an affidavit to fill out and send back. I called, and called never got the paperwork or the check. Please don’t buy this warranty or from the company that offers the warranty with their products. I also never received a call back from Allstate.

An Xbox controller's joystick stopped working. My son told me that once he pressed the joystick, it just kept going even if he would let go of the joystick. I contacted Allstate Protection Plans. They told me that it still had insurance through the manufacturer, but the manufacturer told me that they did not have warranty for it. So, Allstate told me, "No problem. We'll get it fixed." I was able to submit my claim with someone over chat. It was right there and then. Everything went smooth once I was able to talk to someone because if I did just the robot thing, I wouldn't get anywhere. The rep told me Allstate would send me the money back for the controller once I sent it.

The SnowJoe snow blower quit working while I was clearing my driveway. My square trade by Allstate plan that I purchased made everything right. They attempted a replacement but it was out of stock, instead a check was issued. I recommend them highly and will protect my next purchase with another policy.

My computer suddenly stopped working. It wouldn't even turn on. The keyboard lit up, but that is all. I called and someone had me try several things and nothing worked, so they said I could send it for repairs at no cost to me. But, a few days later, before I had a chance to send it back one day it suddenly turned on and is working fine. I called and asked about getting my $125 copay back and they said no problem, and within an hour or two, my money was back in my checking account. It doesn't get any better than that. Will always do business with them, and will recommend them to my friends and family also.

Tv failed, have 5 year warranty took months, if it wasn't for supervisors and not all of them my claim was always denied, even when finally approved I would call person would say claim denied,, was an awful experience, in the end I was sent a replacement tv even though early on was told I would get refund to credit card,.

I have been using Allstate Protection Plans for the past two years. Recently, I had to file a claim for my glasses after accidentally breaking them. The entire process was straightforward - I simply filled out the necessary paperwork, and they sent me a check to buy new ones. I handled the claim both online and by phone, although I found using the phone easier due to my technical challenges.

I submitted a claim for my son's backpack luggage, which had broken wheels. It was a $52 product, purchased during a significant sale for $8. After filing the claim with Allstate, I was impressed by the swift response; they resolved it within 4 or 5 hours by sending me a Walmart gift card.

I purchased a nugget ice-making machine through Walmart and opted for the 3-year Allstate protection plan. Unfortunately, just over a year later, the motor stopped working. Initially, I faced some hurdles because I'd changed my email address, but I eventually managed to file the claim by phone after the holiday season.

This process has been slow with no resolution in sight. The process has been set up in hopes clients choose it’s not worth the hassle and just give up! I will be contacting the Better Business Bureau in the next 10 business days if I do not see a response and planned resolution.

I submitted a claim to Allstate when the back of my cell phone began to separate, and it appeared that the battery was swelling.

When I purchased this warranty I had confidence in Allstate. I come to find out it's like the other insurance they offer, it's all about them. It's been two weeks with no television replacement, because they made the mistake. Not sure if it's even been ordered, haven't heard yet. I'm glad I got rid of Allstate for my automobile and homeowners insurance.

I purchased a Whirlpool washer less than two years ago, and it's been a terrible experience. The machine is faulty and not functioning properly. When it spins, it doesn't stop running, overheats, and emits a burning smell. Both the motherboard and the pump are defective. Due to these issues, I had to rely on laundromats, spending $40 so far and planning yet another trip. Despite being pleased with the Allstate protection plan representatives, who were friendly and helpful, my washer remains unsalvaged because the parts are unavailable. The process of filing a claim with Allstate was easy, and their representatives were professional, though the delay in repairs is frustrating. I wouldn't recommend Whirlpool washers as I've faced multiple problems, and others I know had similar issues. Although Allstate's handling of claims is satisfactory, having been without a washer at home for an extended period has been very inconvenient.

Did not receive my replacement item. Getting the runaround getting issue resolved so I’m not very pleased at all. Have never had an issue with a claim and they are not helping very much. Keep saying someone will get back to me. It’s been 2 weeks. Still not resolved.

My son cracked his computer screen on setting a bag on the ground. The Allstate Protection Plans employee helped immediately with one phone call. The repair was set up quickly. It was easy to send in the computer. The repair was done successfully and returned in a timely fashion. The only issue was coordinating with FedEx, the home delivery which required a signature.

I am writing to you based on my experience using your 2 year warranty which was a waste of money and time. I went into Staples to have the laptop check out (Feb/11/25) for it would not hold a charge nor would the Laptop boot up. I talked to Melinda at "Allstate" where I explained my situation to and she advised me to ship the unit back to her and she would have it fixed. I explained that I had files on the laptop and I couldn't transfer or backup only to fall on deaf ears, she didn't care!  claim# **. Should I ever buy a new product and you are the extended warranty,  I certainly will not and will never choose you "All-State" ever again. Purchase date Sept/2023

I recently had an issue with my TV, where the screen stopped working but I could still hear sound. I contacted Allstate Protection Plans about this, and the process was very straightforward. I dealt with everything online and found it to be easy. They asked me to send a short video showing the problem with the TV. Within a day of submitting the video, they informed me that they would send a replacement. I didn’t even have to return the old TV, which was convenient.

I had a claim experience with Allstate Protection Plans for my device. The charging port got pushed in and it wasn't charging, making it unusable. They handled the situation efficiently by sending me a replacement in a timely manner. I initiated my claim online using my phone, and it was a straightforward process. They responded within the week. Overall, it was a great experience, and I would rate the service five stars. I would gladly recommend them to others based on this experience.

I had an experience with Allstate Protection Plans regarding a claim I submitted for a hair dryer that started to overheat. It had issues with the power cord getting hot and shutting off. I filed the claim online, and the process was really easy and quick.

I purchased an Allstate protection plan for a $429 ice maker through Amazon. It seemed like a financially sound decision given the potential cost of replacing the item. The option to purchase the protection plan was clearly presented during the checkout process.

I've had a mixed experience with Allstate Protection Plans regarding my coffee maker. I have a model that can brew both single cups and a full pot, but recently, it hasn't been working properly. The single cup function doesn't produce a full cup, often less than a quarter, and the pot brews only half of what it's supposed to—if I brew 8 cups, I actually get 4.

I purchased a KitchenAid dishwasher and a stove from Costco, and I opted for the Allstate Protection Plan. Unfortunately, the dishwasher malfunctioned multiple times, leading me to contact Allstate through their online claims process, as advised by Costco. The experience with Allstate’s customer service was excellent; they were responsive and provided great assistance, although the process involved several attempts to fix the dishwasher. Each service visit addressed different issues, despite being within the warranty period.

I recently had an experience with Allstate Protection Plans regarding a refrigerator issue. The door wasn't closing properly, and while it's now fixed, getting there was quite challenging. I purchased the refrigerator through Costco and had a protection plan confirmation email. When I called Allstate, they initially couldn't find my coverage for the refrigerator based on the model and serial number. I sent them a picture of the sticker, which they asked for, and they said, "We'll call Costco and we'll get back to you." They never got back to me. I called them again and they asked me to call Costco. I explained the thing to Costco and they said they'll take care of it. Again, I didn't hear back from anybody.

I purchased a protection plan from Allstate for some Beats headphones that I got for my daughter. When something happened to them, I filed a claim, and it was a straightforward process. I just had to provide my receipts and send the damaged headphones to Allstate. Interacting with their representatives was a great experience, and they handled everything efficiently. They repaired the headphones and shipped them back to me. I chose to get the protection plan because I was buying the headphones for my child and wanted to ensure they were covered just in case.