Allstate Protection Plans Reviews

We filed four claims for the washer and dryer. The contractor kept throwing parts at the washer and they just kept coming. Finally, I called Famous Tate and said, "Is there something we can do?" The rep said, "Man, I'm surprised. Allstate is really good. Normally, if they send a technician out there two or three times and they can't fix it, they usually just give you back your money and tell you to go buy a new washer." He told me that he would reach out to Allstate and move it up the ladder for me. They did that and we were very pleased that Allstate said, "Yes, absolutely. We will take this and you can go buy a new washer." They were spending more money having a technician come out and throwing parts at this thing than they were just to give us back our money.

My treadmill was not working. The belt was not moving. That was when I started working with this claim. I thought that when I purchased the plan, NFM is going to send their own technician, but they directed me to SquareTrade, who directed me to Allstate. It was a big hassle what I had to go through. When I opened the claim, Allstate recommended some technician. When I went with the technician, they gave me a quote, and it was ridiculous. It is almost 200 bucks per hour.

Allstate Protection Plans very good, trustworthy, and polite. They have been with me right up front, every step of the way. It was an excellent experience. At the time, there was no one available to send when I had a problem with it. But that's because there wasn't anybody available. When I told them after a few weeks that that they should reimburse me for what I paid for it, they did that. They were very good about that. My washer would continue to drip water inside the tub even though it was shut off. They were very good about taking care of the issue right away. They were also very good about answering my questions and helping me. They didn't have anybody available at the time. They stayed in touch with me. And when I got ahold of them, they were very good, because I said I need my washer. My grandchildren live here, and I have three little kids. I have a house full. Since they didn't have anyone available, they reimbursed me.

I had a claim with Allstate for a rug and the submission process was fairly easy. They ended up not being able to replace it. We tried to repair it or resolve the whole thing with some solution, but it didn't work. That went okay but the interim part got weird. They wanted me to do the solution on it four different times, which I did. And the solution was actually pretty good because I knew where another stain was on another piece of carpet in my house. So I was able to check if the suggestion would work on that. It did really, so the stuff was legitimate. But the rug was made of a different material so it didn't work out.

I have consistently purchased Home Depot extended warranty protection for each of my major home appliances, usually for the maximum time allowed of five years. When I get to the five-year point with no breakdowns, that is its own success. On the very rare occasion of a breakdown in any of my Home Depot major appliances, I call the Home Depot help line. This gets me in touch with the Allstate Protection Plans.

I had a claim with my microwave oven. I received fast courteous service. When I explained and answered the questions I was immediately told how to ship it to them. As soon as I dropped my packaged microwave off to be shipped back I received my Walmart gift card the next day by email.

Extremely satisfied with my recent need to use Allstate's protection plan. Handled with one phone call and payment distributed immediately. Excellent communication via email. I thought I was in for a big long run around, but that was not the case at all. My laptop was unable to be repaired, so I was reimbursed for my purchase.

Before buying an extended warranty, consumers should ask one question: what happens when the failure is real—but intermittent? We purchased an Allstate Protection Plan for our refrigerator expecting protection and peace of mind. Instead, we experienced a recurring issue: a loud alarm sounding without warning and intermittent freezing in the upper compartment. A technician was dispatched, but because the issue did not occur during the visit, the claim was denied.

I haven’t heard anything from Allstate since I filed. I have not received the gift card yet or when to expect it. Filing the claim was very easy. I never received a word on when the gift card would arrive. No correspondence f.

SAVE YOUR money!! We have been trying to get a resolution for a lawnmower that won’t start! We bought a 3-year extended warranty, we have owned the mower for 14 months. I have been on the phone for over two weeks. Trying to get this claim filed or resolved. EVERY time I am connected to a call center. I continue to ask to speak with a person in the United States, so that I can understand them better, just to be transferred to another call center person! Then I am told someone will call me back within two hours, NO ONE calls back!!

Times and re-started the appliance and emptied the water three times.

I contacted Allstate Warranty regarding my son’s bicycle, which has significant damage including a broken frame and multiple damaged components. Based on the condition of the bicycle, it is clearly a total loss and not reasonably repairable. Despite already providing pictures showing the extent of the damage, I was instructed to take time out of my workday to bring the bicycle to a local repair shop for a written estimate. I was told that only after a third party confirmed that the repair cost exceeded the value of the bicycle would a replacement or resolution be considered.

The sales lady explained that a protection plan would be a good option for my refrigerator. The one we got before didn’t last five years, so I thought of getting one. The store where we bought the refrigerator put the Allstate protection plan on the deal. We did one year with no interest. I filed a claim to get reimbursed for half of the filter and it was super easy. I did it on my phone and took a picture. I like that Allstate pays back half of the preventive maintenance. So, when I buy the filters, which are very expensive at about $50, they send me a check right back for $25.

Thank you for your help. I appreciate you taking care of the defective product. It was a bad purchased because it only worked less than a month. Continue to provide the best service to customers, that’s the best I have.

My claim was handle fast, communication during the process was great. I left feeling as though I was a valued customer. I have been using this company to protect my purchases and products for many years. Every encase been exceptional.

The Allstate Protection Plan serviced by SquareTrade adds valuable peace of mind by helping protect my investments against unexpected issues. Overall, the service remains a powerful and dependable addition, that still competes very well with other plans. Definitely a solid 5-star choice. Great value and highly recommended!

Don’t waste your money! I mentioned we’d had storms in our area for the past month and they used that as a reason to not cover our “warrantied tv”. Even said if it had been plugged into an extension cord instead of straight into the wall we’d be covered. My screen went out-def an electrical issue- but b/c I was honest about weather- decided to not help me. A single mom with two kids seems to be the perfect situation to cover. Especially with a mechanical/electrical issue that that’s in place for. Highly disappointed.

Our experience with Allstate has been really good, and I always suggest it to people. I bought an electric shaver from Walmart that I got cashed out on because it only lasted a few times. It was on their website, and it was lowered down as a flash sale for $22. It said it had a retail of almost $90. I figured it can't be that bad. I plugged it in one time to charge it, and I heard a little, tiny spark. And it wouldn't turn off. I had to let it die, and then when I went to recharge it again, it was dead. So, Allstate paid me for a new one.

I got Allstate for a washer and dryer through the store where I bought the appliance. I filed a claim online when the dryer wasn't working, then they sent a repairman out as well as a replacement part. He was great. All in all, the warranty is pretty good and it is important to have one.

I put a warranty claim to Allstate on my eyeglasses. It was very easy. They got it resolved in about three days. Overall, having the protection plan is valuable.

The technician called the day before and before he arrived at the appointment scheduled time. He was very professional and was able to complete the job in minimal time with the system back on. He cleaned up the work area and took all repair material with him to ensure a clean area.

I typically get protection plans for any of my high-dollar purchases. I got a pretty expensive lawnmower, so it was a no-brainer to get an Allstate plan on it. That was what was offered through Home Depot where I purchased the lawnmower. When I was getting ready for the spring mowing season and I turned on the lawnmower, it wouldn't start initially. And when I finally got it to start, the noises that were coming out of it were very worrisome. I took it to a Toro-approved repair shop up the road and they said, for warranty claims, I needed to submit a notification to Allstate before I bring it into the shop. So, that was what I did and it was very easy.

I've got a few different items that are covered by Allstate including a laptop, faucet, a pump, and a water pump. I filed a claim on the laptop and the process was fairly easy. I had to look up my plan number, then I contacted them and explained the problem. I had to write the explanation, then they wanted to call, troubleshoot, and see if they could fix it over the phone, which they couldn't do. Then, they sent me a place to send it to and shipped it back to me after working on it. I've never turned it on since I got it back from them but presumably, it's fixed.

Printer started having issues with scanning. Called and then submitted a work order request. Was assigned a number and then called the number they said to call. Was first just kind of put off and after they spent an hour with no success, they then told me to find someone to look at it and give an estimate for repair and they will consider if better to get it fixed or just pay me what my purchase price was. I called Geek Squad and they want $150 to come out and look at it. I called back and argued this is their job to replace or fix, and they said box it up and return to them, and they will send a check for purchase price. Should have done this from the beginning.

The washing machine was leaking and Allstate couldn't repair it. It took two trips out to repair it. So Allstate gave me another washer. The whole process was easy.

I bought iPad for my kids from Walmart and they offered a warranty from Allstate. I filed a claim twice and it was done good. I did it online. The first time I had called and they had put me through. It was just easy. When I did it online, I got an email for the mailing label and it was quick. It was less than seven days. It was an excellent experience. I referred Allstate to all my friends already.

Walmart sells the Allstate protection warranty. Sounds great. Wait until you try to use it. Complete disaster. Totally incompetent customer support and warranty service. Take my advice, DO NOT BUY any of their plans. You will spend more time trying to get results than the item was worth. I'm into a full week of garbage answers and having to repeat everything when you get a chat agent. I got an email to call a 1-877 number. Before I know it the call dropped after a supposed text message was sent. I never got the text.

I did a claim with Allstate on a printer I bought from Sam's Club, and they sent me a check for the cost of the printer. This time, the process was real easy. The protection plan is inexpensive but they don't reimburse the coverage cost and tax.

I purchased a plan for a Kitchenaid dishwasher. After 3 repair attempts, which only made the problem worse … said they would only provide a set reimbursement a less value than replacement. We were sold the policy on the basis of repair or replacement. This is a clear bait and switch scam sold by Allstate, which should never be trusted for any insurance need.

The motor went out on the lift chair. I called the place I bought it from to start the claim process and they did a good job. Everything went fine. It was a lot smoother than I was expecting. The whole process took about a week. Allstate paid me the cost of the chair. They mailed me a check. They didn't include the tax. But they paid me some money, and I was happy.

We usually forgo purchasing added warranties, but the cost of replacement and the included warranty by Costco made this a non-issue. While hoping that it was still covered, I was grateful that it still had to the end of the year of warranty. Just a few quick questions and I set up for an in-house repair, which I appreciated as I didn't want to haul my TV to a repair facility. A very satisfying experience and will not hesitate to proceed with future warranty claims. Thank You.

Service on the emails and by phone were excellent. I highly recommend this coverage. The option to find a local repairman and the ability to set it all up on your own time made a world of difference to me.

Associate was knowledgeable, helpful, friendly, and understood my concerns. She quickly provided a resolution that resulted in my satisfaction. This is my first experience with Allstate in which I was quite pleased.

They took care of my phone and replaced with better looking phone. You cannot ask for better service than this. It was easy to put in claim, talk to real person on phone, and effortless shipping and returning process. I have any warranty with Allstate protection through Amazon, eBay, Walmart and they never disappoint when used.

Allstate warranty is trying to force me to take a gift card for the original purchase price of my dishwasher instead of repairing my dishwasher or replacing it. If I accept their gift card, my warranty is gone and I have to buy another dishwasher and the current price is only $50 less than it cost me to purchase the first dishwasher that is less than two years old.

I sent in a claim to Allstate and it was the easiest process. I've already recommended Allstate after I saw how easy their process with mine. Now we know the insurance definitely works. When I called to make the claim, I had questions because that was my first time using it and I mentioned I didn't know Allstate had on service people that they go to, that they have to select the ones that they use. I already asked them could I use this one particular guy that I knew fixed phones that somebody had just recommended me to him from my doctor's office. I didn't know him personally, but somebody had told me how good they did with their phone. Their phone was having the same problem my phone was having. So, I filed everything.

I purchased a home warranty from American Home Shield, and it had an offer for electronic protection with Allstate, and I got that. I had an audio-video receiver that I filed a claim on and sent to a repair shop. It couldn't be repaired, so they sent me a check.

Usually, when I purchase something, I buy protection for all my stuff. I use Allstate and when I file a claim with them online, my experience has been wonderful. I had one item replaced and one item fixed. The process was easy and quick. I didn't have any problems.

I am extremely dissatisfied with how this claim has been handled. Denying coverage based on alleged “commercial use” feels misleading and unreasonable, especially since this limitation was never clearly explained when the policy was sold. If Allstate intends to deny claims under broad interpretations of “commercial use,” that information should be made unmistakably clear to customers upfront. Using a coffee maker for myself at work constitutes a commercial entity?!? HOW? DO NOT BUY ALLSTATE INSURANCE FROM ITEMS PURCHASED AT WALMART.

The pool pump suddenly stopped working. It was working one day, and the next day, it just stopped working. I submitted a claim with Allstate. There was a number that I had on the original receipt, and that was the number I called up. They said, " Yes, your thing is covered." They asked me for the receipt number, gave them the receipt number. They said it was still under coverage.