Allstate Protection Plans

Allstate Protection Plans

formerly SquareTrade

 4.2/5 (600 reviews)
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Allstate Protection Plans

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Overall Rating4.2 out of 5
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About Allstate Protection Plans

Allstate Protection Plans offers device warranties and protection. The company has programs for every type of tech device and offers online claims, free shipping on repairs and no hidden fees. The plans are serviced by SquareTrade, an Allstate company.

Pros & Cons


  • Coverage for most devices
  • Affordable plans
  • Cancel anytime
  • Accident coverage


  • May never be used
  • 30-day requirement for most devices

Bottom Line

Allstate Protection Plans offers device protection for smart devices, appliances and TV. Its warranties are rated highly but may be an unnecessary expense over the life of the device. Premiums start at $5 per month.

Top Allstate Protection Plans Reviews

Rated with 5 stars

I purchased a brand new bike from a retail store along with a referred company to come assemble the bike and this warranty. The bike was never put together right and parts were br...

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Rated with 5 stars

I had to file a claim and it was quick and easy. I highly recommend Square Trade! Received settlement check in a timely manner. I will purchase in the future. I’m a very happy cus...

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What is Allstate Protection Plans?

Allstate Protection Plans' device protection plans cover new and old devices, ranging from smartphones to smart refrigerators. Here are the devices that can be protected by Allstate Protection Plans' warranties:

Allstate Protection Plans' smartphone plans cover new and used phones and provide continuous coverage if you upgrade your phone or switch carriers. Single plans are available for one to five phones, or you can choose a family plan covering up to four phones. Repairs may be completed in-home, through the mail, at a local repair shop or at Apple’s Genius Bar.
Warranty coverage is available for laptops valued up to $3,000. Plans extend from two to three years, with deductibles ranging from $0 to $75. The laptop must have been purchased within 30 days of your coverage date. For laptop repairs, you mail your device to Allstate Protection Plans using a prepaid label. Desktop computers can also be covered for three to four years.
Most iPad models can be protected with a two- or three-year Allstate Protection Plans warranty. Zero-deductible plans are available, and other policies have a $49 deductible. Coverage is only available for iPads purchased in the previous 30 days. iPads are repaired using Allstate Protection Plans' mail-in service.
Allstate Protection Plans covers appliances costing up to $3,000 with a three- or five-year warranty. Coverage is only valid for appliances purchased in the last 30 days. All appliance repairs are completed in-home.
Allstate Protection Plans provides two- or four-year protection plans that cover most major accidents and malfunctions for TVs that cost up to $3,000. Most TVs are repaired by an in-home repair technician within two days. You must have a receipt proving the TV was purchased in the previous 30 days to purchase coverage.

Allstate Protection Plans' coverage varies by device, but some of the common issues and accidents that are eligible for coverage include:

  • Cracked screens
  • Liquid damage
  • Battery failure
  • Touchscreen failure
  • Speaker/audio failure
  • Charging port failure
  • Screen failure
  • Hard drive failure
  • Unexpected leaks
  • Remote failure

How does an Allstate Protection Plans warranty work?

You can file a claim with Allstate Protection Plans online if your device is damaged or malfunctioning. While many claims are approved instantly, you may need to speak with a Allstate Protection Plans representative to complete the claim filing.

Once your claim is approved, there are a few ways your device may be repaired.

Repair TypeTime EstimateAvailability
In-HomeSame daySmartphones, TVs, appliances
Local repair shopSame daySmartphones
Apple Genius BarSame dayApple smartphones
Mail-In2 - 5 daysSmartphones, laptops, iPads
In-HomeSame daySmartphones, TVs, appliances
Local repair shopSame daySmartphones
Apple Genius BarSame dayApple smartphones
Mail-In2 - 5 daysSmartphones, laptops, iPads

If Allstate Protection Plans is unable to repair a covered device, it sends you a replacement or reimburses you for its cost.

How much does Allstate Protection Plans cost?

The cost of an Allstate Protection Plans warranty varies depending on the product, with smartphone coverage starting at $8.99 a month and television coverage starting at a one-time cost of $29.99. We’ve charted out the monthly or one-time costs and deductibles for Allstate Protection Plans' coverage.

Smartphones$8.99 to $19.99 a month$25 to $149
Laptops$89.99 to $549.99$0 to $75
iPads$109 to $259$0 to $49
Appliances$99.99 to $399.99$0
TVs$29.99 to $349.99$0
Smartphones$8.99 to $19.99 a month$25 to $149
Laptops$89.99 to $549.99$0 to $75
iPads$109 to $259$0 to $49
Appliances$99.99 to $399.99$0
TVs$29.99 to $349.99$0

Allstate Protection Plans FAQ

Does Allstate Protection Plans repair or replace?
Allstate Protection Plans repairs qualified devices if possible. If it can’t make repairs, it replaces the device or reimburses you for its cost.
How does Allstate Protection Plans insurance work?
Allstate Protection Plans repairs or replaces covered devices as long as the damage is caused by an approved accident or malfunction.
How can I buy a Allstate Protection Plans warranty?
An Allstate Protection Plans warranty can be purchased online or over the phone.
How do I contact Allstate Protection Plans?
You can contact Allstate Protection Plans by phone or chat from 5 a.m. to 9 p.m. PT. Claims can be filed online 24/7.
How long do you have to buy an Allstate Protection Plans warranty?
Smartphone warranties can be purchased at any time, but other devices must be covered within 30 days of purchase.

Is Allstate Protection Plans worth it?

Allstate Protection Plans' warranty policies provide comprehensive coverage at an affordable price, and the company offers a 30-day risk-free trial to guarantee your satisfaction. We recommend Allstate Protection Plans as an affordable device warranty provider that covers many common accidents and malfunctions.

Allstate Protection Plans Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 2, 2023

I purchase the Allstate protection plan as often as possible as long as I feel the price is reasonable. Just recently, I ordered a part that was $20 with a $12 protection plan. I figured, "Well, that's just over half of it, so I'll skip it." The claim submission process with Allstate is really easy. The one time that it got a little bit complex was when I was dealing with a cellphone that just got brain dead on me. They asked me to go to an in-network cellphone repair place and the address that I received from their list was a warehouse-type place. Then, they gave me another address in a mall that was farther from my area and they told me that they couldn't help.

There are a couple of different letdowns. Initially, they told me to contact Google because it was a Google pixel phone and get some kind of paperwork statement from them saying it's out of warranty. The phone is several years old. It's clearly out of warranty, but I went through that hassle. So, it was pretty time-consuming, even travel-wise. Ultimately, I gave them all the information of all the rejections that I got from trying to repair it and they said, "Okay. Well, then we'll write you a check." Everything else gave me absolutely no extra worker issues.

When I purchase my warranty, I have the option to come back within 30 days. I might have done that one time but usually, I confidently just purchase it as I'm getting the product because I don't trust myself to remember to come back in 30 days. It's very valuable because when it comes to electronics, especially nowadays, you never know what to expect, even if it's like a brand name like Apple and things wear out and the consumer doesn't know how long it's meant to last. So, I love that Allstate offered like two and even three-year protection plans because that's when things start to happen.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 2, 2023

    Our daughter works for Nebraska Furniture Mart, and since she started working there, we simply buy most of our things there. We've purchased several things, and SquareTrade is the option for the extended warranty. Recently, we had an issue with our dishwasher. We did a claim and SquareTrade sent someone out and he fixed it. Within 30 days, it broke again and now they've replaced it. We got the check and we went out and purchased another dishwasher. It was a great experience. SquareTrade was very easy to work with. My only problem is that my floor got ruined because the dishwasher leaked. SquareTrade does not cover that. It just covered the repair of the dishwasher.

    We also have an ice maker claim out right now with SquareTrade. The ice maker was not getting water, so it was not able to produce ice. The guy came out to repair it and SquareTrade sent some parts, but all the parts didn't arrive before he came. He apparently did not know what part was expected to have available to him, so he did not know that he should have also had an ice maker there ready to install. He only had one part when he should have had two to replace, so they have to come back out to do the ice maker. I don't know if there was just a disconnect on this one. Because when I talked to somebody else, they said, "Oh, no, we share all that information. He should have known what parts he should have had." So, my only suggestion would be to let the parts arrive, and then schedule. The parts simply got held up in FedEx. It doesn't happen often, but it happens.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 16, 2023

    I have Allstate on the phones and I'm glad I do. Typically, my husband and I haven't had phone insurance. We usually just have our old phone as backup and my son always made me get it because he works in the field where it’s a little rougher with stuff construction-wise. This time, my husband and I both ended up with $1,000+ phones and the Allstate protection plan was 120 bucks cheaper than the monthly plan. I was even told by them, technically, if I don't use it, I can return it for a refund if it has never had a claim or anything before the end of the contract.

    I ended up having my phone in my pocket, getting gas, and it fell out of my pocket face down onto the blacktop by the gas station, and cracked my screen. It wasn't even a couple months old. It was a $335 repair. I just deposited a $250 check last week. 85 bucks is a fair deductible because it's an expensive phone but I got back 250. My 120 is paid for two times already and I still have coverage. That's the first thing that happened to my phone in years, because the last time I had something happen, I didn't have insurance then. If you don't need it, fine. But if you do need it, thank God you got it.

    This claim was fairly easy to submit and figure out where to go. I submitted everything and then I ended up with an email back where it said I was approved and told me to go somewhere to get it fixed. I already got it done. So when I responded back and when it's already been fixed, there's a little bit of redundancy on the whole getting it done. But I had the check within the week. I already exceeded the purchase cost in money back in recovering a repair on my phone. But the Wireless Advocates is no longer in Costco, so we won't be able to buy phones at Costco anymore. Hence, I won't be able to buy the Allstate Plan. We just got phones in August and I had my last phone for four years, so I'm hoping to ride this one out for a little while, but I'm still bummed.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 5, 2023

    We bought multiple controllers and I pulled the receipts out and had them all jumbled together. So, I wasn't sure what receipt went with what box. When I had a claim, I had to call Allstate three times. The first time, the guy said we needed the right receipt. I wasn't sure what receipt it was, so the second time that I called, the girl said that I needed to submit an email with such and such receipt because there was not an open claim or policy. So I went online and went through each receipt and typed them all in. Finally, I found the one that was the receipt specifically for this controller. Then I called back the third time and the gentleman said that I needed to try to reach out to Microsoft. So I did reach out to them and they said there was nothing they could do for it and to call Allstate back.

    I called Allstate back and it was taken care of right then and there. So, this is the second time that we've had this happen. It wasn't explained to me till the second time. But it doesn't matter. The guy that I spoke to was a fellow gamer himself, and so he understood the frustration and disappointment when you start having issues and then you can't play. Then you gotta go to the store and call about the money, et cetera. So Allstate sent over an e-gift card.

    The gentleman told me that if there was a difference in cost, and if we submit the receipt, Allstate will end up giving us the difference somehow. But I told him, “I think the difference is only a couple of bucks. And I don't really care for the convenience and all that stuff. You guys are already doing us a big enough favor.” Granted we're paying for the insurance, but in my opinion, it's a big enough convenience just to get the majority of it back.

    Overall, the people at Allstate have been very patient and informative. But it would be nice if everyone across the board was trained the same way. If there is a drastic difference in cost, the people should know that the customer is being told that you do have the option to submit the receipt or however the process is to be able to get the money back.

    I used to be a manager of a call center and I know it's important that everyone's on the same page so someone is not telling the customer something and then they call back and someone tells them something different, or they're not knowledgeable of the product. But other than that, I've always been extremely satisfied with the entire process at Allstate. Every rep that I've spoken to has been very nice and helpful.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 13, 2022

    I kept submitting the receipts. I kept sending emails. I never got answers back from Allstate. It was dragged a long time. It was a repair. It's a warranty but I don’t know if it’s a replacement. Allstate just told me to take it in. They said if it wasn’t under 256, not to get a repair, but if it was under 256, get a repair. So they did a test on it and said that both of my AirPods were burned out. And the test came out negative so they suggested that it needed replacement.

    I called Allstate and told them what was going on. They said, “You need to submit this and then you have to pay from your pocket and we'll get back to you.” And I paid from my pocket. I submitted everything. And that same day that I went there, they replaced my AirPods and took the other one back. I started submitting receipts from that point on. They kept saying that they couldn't read them. They couldn’t open them. I called back again. I waited for almost a week and the lady told me that they couldn't open it. I asked, ‘When were you guys gonna let me know?” And she said, “Somebody was supposed to reach.” I said nobody reached out to me.” I asked to what email do I send it to. She said, “The same email they sent you, the first one.”

    I said, “Ma'am, can you send me an email so I can send attachments, send it to you, and see if you can open it up and see it before we hang up?” She said it would take 15 minutes and she couldn’t be on the line with me. So I said, “Fine. No problem.” She sent me the email. It took one second to get the email from her while I was talking to her on the phone. I resubmitted. At the same time, I asked her if she received it. She said, “I can’t look at that right now. It takes about 15 minutes.” I sent her four to six times that day. And later on, the person emailed me and says, “We can’t open it.” That was about it. So I said, “I submitted six different times. Can you open any of them?” I didn't get an answer again.

    I waited about for five days, yet still, nobody answered me. After that, I called again and the lady said, “We can’t open it.” I said, “We have a problem because I have submitted it six different ways and nobody's called me and let know or emailed me.” And she said, “We can't open it.” I’m done. I got upset. Told her I needed to talk to a manager. They sent me to a supervisor. She was a very nice lady and I explained to her just like I explained it here. She went in there, opened it up and said, “You know what? I'm able to see one and I have no problem with it. I will submit your claim right now and send you a check within five to seven business days.” I said, “Okay. No problem.” Once we did that, she said, "Anything else I can help you?” I said, “No, that’s about it.” I got the check five days later after talking to her.

    6 people found this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 21, 2023

    My son's Switch has stick drift. The screen is cracked and the buttons don't work like they're supposed to. We were trying to get the warranty because it's expiring this year. It was my first time making a claim and Allstate emailed me saying that someone will be in touch but no one did. So, I didn't know what else I was supposed to do. I mentioned it to the chat people online and I still didn't hear anything back from them.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 18, 2023

    I had an issue with my seat and they were supposed to send out a check. I was supposed to receive it within 10 business days. But I never got it. Other than that, the their explanation of the plan when I purchased it 'cause I was able to get my money back.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 18, 2023

    One of the latches on the headphones to twist the earmuffs ended up coming loose, so I used the warranty to send it back. Previously, when I first bought the warranty, Allstate sent me an email, so I went for that email then went on their website and put in the serial number and the order number. After a day, they responded, requesting that I ship it back. They ended up replacing the part, and I got my headphones back after a week. It's really important to have a warranty, and Allstate is very convenient. It's very useful in case something unexpected happens.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 17, 2023

    My husband dropped the phone and the screen broke and cracked. I went through Allstate to see if it was still within my time frame and it was, thankfully. I submitted the claim online and then it said that they would contact me and to wait to be approved. It was approved, but they ended up calling me and asking additional questions. They mailed me the wrong phone because they were out of stock of the phone that we had before. So I had to return that one. They ended up mailing me a check for the price of my original phone. The reps put me on hold a lot, but they were really polite and they made sure everything got sent to me. It was a smooth process. They were very helpful and took care of what I needed. Allstate is a great company. They took care of us.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 16, 2023

    On 3-9-23 I filed a claim, the claim was approved and I was told I would receive a reimbursement check for 118.00 within 5 business days, since then I have called the claims center several more times, each time I was told I would receive a check for 118.00 in 5 to 7 business days, it's been over 2 months now and I still haven't received it.

    Allstate Protection Plans response

    Hello John,

    We apologize for any delays you have experienced with receiving your reimbursement check.

    SquareTrade does our best to provide our customers with efficient and effective resolutions since we strive to make our claim experience as hassle-free as possible. If the payment is not received within the timeframe provided, our goal is to correct the issue before it causes further delays. We are sorry this was not your experience.

    We understand the frustration that can come from this. However, we were happy to speak with you and provide additional support regarding your claim. We hope to provide a better experience in the future.

    Thank you,


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    Allstate Protection Plans Company Information

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