Allstate Protection Plans Reviews

I bought a washer and dryer about two and a half years ago from Home Depot, and I liked the thought of having the coverage past the manufacturer's coverage date, which is this year. So, I bought the Allstate protection plan from them as well. When I had water accumulating under the detergent door and running down the side of the unit to the floor, it was easy to file a claim through a phone call. The only thing was that the person I spoke to asked me to check the hose. I said I couldn’t and I asked her to send somebody here.

I submitted a claim with Allstate because the bottom of my LG refrigerator stopped making ice and it was not freezing. We had an error code that said FF on it. The guy came out. He replaced the fan assembly down in the freezer, which includes two fans, and he said a thermostat. It was all one big piece. He replaced it. I asked him before he left if he could turn the refrigerator back on. He didn't even plug it back in, so that concerned me. He left around 6:30 that night, and in the morning, when I woke up, there was a really loud noise coming from my kitchen, and it ended up being the replacement part. Really loud, and it was not cooling correctly again.

I bought five identical chairs. The first chair that I put in a claim for lost the hardware in one of the lower rungs. It fell out, and there was a crack in the wood. So, Allstate replaced that chair. One by one, I'm using them. They're lined up in my kitchen at the counter, so there's not a lot of activity. I’m retired and we don't have a lot of traffic flow in the house. I use this one on the end. When that one fell apart, I moved the next one down and I used that. The same thing happened. The wood didn't crack but the hardware fell out. My husband put it back in, and it fell out again. I put in a claim for the second one. I moved that chair out, moved the third one down. I couldn't believe it but after a little while, not too long of using that third one, the same hardware component fell out.

My treadmill was not working. The belt was not moving. That was when I started working with this claim. I thought that when I purchased the plan, NFM is going to send their own technician, but they directed me to SquareTrade, who directed me to Allstate. It was a big hassle what I had to go through. When I opened the claim, Allstate recommended some technician. When I went with the technician, they gave me a quote, and it was ridiculous. It is almost 200 bucks per hour.

Allstate Protection Plans very good, trustworthy, and polite. They have been with me right up front, every step of the way. It was an excellent experience. At the time, there was no one available to send when I had a problem with it. But that's because there wasn't anybody available. When I told them after a few weeks that that they should reimburse me for what I paid for it, they did that. They were very good about that. My washer would continue to drip water inside the tub even though it was shut off. They were very good about taking care of the issue right away. They were also very good about answering my questions and helping me. They didn't have anybody available at the time. They stayed in touch with me. And when I got ahold of them, they were very good, because I said I need my washer. My grandchildren live here, and I have three little kids. I have a house full. Since they didn't have anyone available, they reimbursed me.

We signed up for a warranty through Home Depot. We bought several appliances and warranties for each. Just recently tried to file a claim on our dishwasher, finally found all the necessary paperwork, and the receipt we provided wasn't good enough because it wasn't itemized. Isn't it YOUR job to collect the necessary info when the warranty is registered?? If the receipt is wrong, maybe you should work with home Depot to have them create the correct kind of receipt. The item was 4.5 years old; we can't exactly ask for a new receipt. Will not buy another warranty through AllState again!

Two steps into three of the receipt of my claim payment. I found the online uploading of my claim receipt to be simple and it was acknowledged immediately by the protection plan. Step two receiving approval of reimbursement for the claim was a little more difficult. I did not receive the described email confirming approval but a message online that told me I had to speak to a chat agent. This second step was relatively easy and the chat line confirmed approval of my receipt. Step three receiving the check is yet to be completed. The chat message stated that seven or more days for the process to be completed. We’ll See.

To begin with, I want yo say that the representatives are always nice. Submitting a claim is an entirely different matter. First of all, on the website, you have to submit a receipt for the item you have purchased the plan for. SquareTrade has information about your purchase of the plan, how much you paid for the plan, and what item the plan is for, so I can't believe that Sam's, Costco, or the company you bought the product from hasn't already provided SquareTrade with a receipt. I'm older, but I don't remember having to provide a receipt years ago. Before Allstate SquareTrade used to be easy to deal with, but now they are impossible. My latest issue was with a dryer that when on auto dry would not turn off unless you manually stopped it - most likely a moisture sensor issue.

I filed a second claim on a Kitchenaid 15” under counter ice maker and Allstate approved the repair in minutes. I input the receipt the day after my repair was complete. My effort could not have been easier.

Allstate was great to have as insurance. The agents were very nice and helpful. Our needs were met when we needed them. It just became too expensive over the years, as insurance tends to do.… I’m not thrilled about this review link however. It keeps telling me my review is too short and won’t let me submit it.

Finally, after 4 years and many, many repairs, the conclusion was long overdue. Allstate Protection picking the repair people that reply to the notices is wrong. My experience with this method was disastrous, parts sent that had no relevance to the problems. Let the customer pick the repair facility, unless customer requests Allstate to find a repair facility.

I called in a problem with my husband's phone. Allstate replaced it with a refurbished one, and then cancelled the insurance without telling me. When I logged back in, I saw he had no coverage. So, I didn't like that they did that. I didn't like that they sent a replacement phone that was refurbished and didn't tell me that until I got it. They didn't give me a choice. I may have chose that anyway, but it would have been nice to have a choice whether I wanted a new one or a refurbished one.

Every time I purchase something, I always get the insurance if it's available. Allstate did great when I had to submit claims a couple of times and they exceeded my expectations. I did the claims online and everything was easy and worked out perfectly.

I had several back-and-forths with both phone and e-mail agents in filing the claim on my e-scooter. Every interaction was pleasant and the agents were helpful. The final resolution was very pleasing to me - a payout for the failing e-scooter. I have numerous products covered by SquareTrade and I nearly always add those warranties to my eBay and Walmart purchases due to the great customer service I've always received.

I would attach and upload a receipt except for fact that Home Depot purges all order history after 25 months (Not helpful, Home Depot). The claims process was pretty fast and it was fairly easy to find my coverage once I remembered who I purchased coverage from. The most difficult part was that I had pack this large appliance up and ship it in order to have it evaluated. Once they received it within minutes they knew it was unrepairable even though I had given a good description of what was going on. Packaging up 25 inch by 18 inch 20 appliance is a little challenging to get done in a way that it arrives unharmed and took some time and effort that I feel was unnecessary. Getting the claim paid promptly was straightforward after that.

The claim process went smoothly. The payment for the claim has been a problem. I received a check that check bounced. I requested a second check and requested it be expedited since the first one bounced. I’m still waiting. That was last week.

Very quick response from the insurer. The only thing that took a bit is the item was put on back order. We waited for awhile but then the insurer realized it would probably never be in stock. At that point they reimbursed us for the cost of the product. Their reimbursement process was awesome. Very efficient and quick. I was impressed. May buy more warranties because of the resolution.

After falling and scratching up my glasses, it was easy to get the insurance money for a new pair. Thank you for quick service. The Sam's Club made it easy to come in and they filled out the forms for me.

The process was quick and smooth. I was extremely concerned about my files because the phone screen was broken and the device was completely unresponsive (even when I tried connecting it to a TV). Thankfully, the repair was fast. So far, I haven’t experienced any data leaks — no pictures (which were private, even if not highly sensitive) or important documents (licenses, etc.) have been compromised. I truly hope Relectro at 511 Schoolhouse Rd, Pennsylvania 18969 takes client privacy as seriously as they claim. Overall, I’m very satisfied with both Allstate and the Relectro team. My phone is fully repaired and working well.

From the first contact with the Allstate representative all communication was professional, informative and efficient! All questions were answered with detailed explanations! The resulting claim was processed in a most efficient timeframe and settled with comparable replacement!

I got the Allstate protection plan for the iRobot vacuum and when it was going around in circles and not doing anything, I made a claim. After I mailed it off, I ended up in the hospital for two months and when I got home, I opened the box and what I got was not what I sent. I would never send something in for repair with a dirty filter in it and I have no pets. On top of that, it was so scratched up. Somebody else had the same one and they sent mine to them. So, I was not happy at all. Allstate should have paid attention to what vac I sent back instead of giving me somebody else's nasty stuff.

I had purchased a refurbished Laptop on eBay and it worked flawlessly for over a year... Until it didn't. All of a sudden I started running into temperature issues and it would constantly thermal throttle. Allstate made sure I was financially reimbursed for all the problems I went through!

After finally getting thru to a live agent, it was all worth the wait. Since they weren't able to fix the issue when sending in my camera, they refunded me for the cost of the item. The agent was amazing, caring and doing her best to work this out so I walk away satisfied!

Great and fast claim experience which is fully digitized for Processing. The claim Payment was sent in 3 days upon approval. Highly recommend this product. So far I have had very positive experience with the insurance.

I purchased an Allstate protection plan from Mint Mobile. I saw the payment came out, then they returned it. It came back out and they returned it again, then they pulled it back out. I don't know what's going on, but I let it go. If I have a protection plan, I got one paid because my money is not back in my account. This is the second time I purchased a protection plan and when I filed a claim, it said I needed to fill out some questions. I ended up doing that, but I didn't use the protection plan. When I gave the guy the info, he said, "Oh, no. This is not it. It should be a questionnaire.” The questionnaire was about my phone, then three days later, someone from Allstate said, "I need pictures of the phone. Is the phone broke? Is the phone not broke?”

I bought an Allstate extended warranty from Costco. It was for a washing machine and when it had issues, I submitted a claim. Their customer service was good.

With any electronic product, if something goes wrong, one would want to plan to back it up, and getting a protection plan wasn't too costly. My Beats head piece that goes over the head cracked and it was easy to file a claim online with Allstate. The website was easy. For the initial feedback and what they were going to do, that part was easy. They were quick to respond. However, I tried to get my headphones replaced, and they sent me Sanyo and all these unnamed brand headphones as a replacement, saying they were equal. I wasn't happy with what they wanted to give. I sent the letter back saying they were not equal or the same thing.

The washing machine quit working. It locked up. I contacted Home Depot to get the number, they gave it to me, and I contacted the number. Allstate's rep was polite and professional, and got everything set up. The time it took to get everything scheduled was minimal, so it was a pleasant call. And the technician showed up on the day that they were scheduled to do so, came in, and took care of business. He wasn't there long, but got everything set up, fixed, and the machine has been working fine ever since. What surprised me the most is I thought it would be three-hour deal, but he was in and out in 30 minutes.

We bought the printer on eBay and the Allstate Protection Plan came with it. Allstate went above and beyond in trying to help us. The printer is fixed. It turned out not to be what we thought it was. It wasn't the printer. They said, "We think it might be your phone.” And it was. I would recommend Allstate. Having an extended warranty is valuable.

We have an iPad and that was the first claim we ever used Allstate for. The process was good. We filled out the form and sent it in, then they fixed it and sent it back. Having a protection plan is extremely valuable, because I wasn't sure if the iPad was gonna be able to be fixed or not.

I purchased a complex 3D printer because it 3D prints in angles. When I purchased it, I set it up. I had to build the whole thing almost from scratch. I got it working. I got everything situated where it needed to be. That thing was doing amazing work. I did a couple of small 3D prints. I did a couple of medium-sized 3D prints. I bought it because I was going to print a big sculptor part by part. I tested about two rolls of little things and everything was working fantastically. Then suddenly, it started not working very well. I went online and I started checking what to do. I purchased a new motor for the stepper. I also got a new stepper and a new heating. It started working for a little bit, and then it became completely horrendous.

I purchased a dining set from Home Depot online along with the $50 2 year extended warranty. Waste of money! One of the chairs fell on May 8th and the top part of the chair fell off. I have been trying since May 8th to get a replacement chair. There was also an issue with one of the screws on leg of the table that didn't screw in fully which causes the table leg to be adjusted if the table is moved. The first claim was denied. Stated that it was still under manufacturer warranty. It wasn't! I purchased the set in November. The manufacturer warranty expired in December. I have been going back and forth via phone and email with customer service after they denied my claim again. I asked for them to appeal the denial, they did, but denied it again this morning. I need the chair replaced and the chair ONLY! I paid for this and they keep giving me the run around. DO BETTER!

Make sure you take an Allstate plan, because they make it easy and worth the money. My son's Beats Pro headset headset was repaired. It didn't take long. It was three to five days. That's from the time I shipped it out. Allstate let me know when they received it, and they let me know the following day that it was in process. They let me know what their determination was, and they sent me another email saying that it had been repaired and it was shipped out. It was a lot easier than what I expected and I appreciate that I didn't have to guess what was going on with it.

The Allstate protection plan was for the power wash, and it seemed the right thing to do. There's a malfunction with it. It starts so it runs, but the water doesn't flow through all the way. I had to call a representative, and I've talked with more. I can't get into their website in order to do it there because they haven't given me the correct information. I've spent a lot of time on this. I'm looking at having to make another phone call to them, so they can walk me through to getting me on the website. They were supposed to send me a week ago a list of companies that can repair it. I still haven't received it. Maybe they put it out there on the website somewhere for me to see it, but I can't get into the website. Also, they've been sending me codes but they don't work. I'm tired of it.

Generally, when I purchase something, especially online or even sometimes in the store, they ask if I want to extend the warranty and I generally do, depending on the price of the product, if it's a more expensive product, like a PlayStation or a television. I've been buying stuff for years, and I'm sure I've had to deal with Allstate before, but the newest one was with the PlayStation. I paid 36 bucks to cover it.

It's very easy to obtain an Allstate warranty and it's more difficult to buy the product. On the website, they have Allstate under the product, you just click what year you want. Usually, I go for the maximum amount of time because there's usually only a couple of more dollars than the minimum. Also, the Allstate website is straightforward. Once you put your email in, it'll pretty much show everything from your email that's covered. But it's really hard to retrieve the coverage and benefit from it.

I purchased a couch. I called, Allstate sent me a link, and I complete the information. I loaded pictures of the damaged item, and they sent me a kit to fix it myself. I tried, but it didn't do it. I sent a picture to show the results. After that, they sent me the compensation protection for that. They're very easy to deal with, and very professional. I just bought another item at home, and I got the protection from them. I will reuse it anytime it's available. It's very good.

I was in good hands with Allstate. The extended warranty came with the swivel counter chairs I bought through Wayfair, and when the metal welding started cracking, I did a claim. It was smooth, easy and I loved it. Everything was great, and I really appreciate everything. I got reimbursed for the amount I paid for the chairs.

I bought generators from Home Depot, and I bought an Allstate protection plan for it, and it's a good idea to have it. The engine blew up in the generator so I filed a claim. It was really easy. Allstate is a really good plan, and the people are all really nice. They gave me the money to replace the generator. If I bought another another generator, I'd definitely buy the plan again.

Allstate is a good value and something that you may wanna consider if you have a purchase that you wanna make sure it's gonna last. The light stopped working. It got dim and dim, and would no longer turn on. It appeared that the top of the light, because they're solar lights, it the top was all crusted over. I don't know if it just wasn't getting light. I submitted the claim online, ordered. It said originally that Allstate would just ship new ones from Home Depot where I bought them. But that didn't happen. Maybe because the price was a bit more. So, I ordered a new set online. I have my new lights, and they work great. I was very thankful that I just had to go on, submit the brief information, and everything processed. It was nice because it was smooth.