Allstate Protection Plans Reviews

I ordered a treadmill from eBay a year and a half ago, and they recommended insurance for it. I had a small claim for the item with Allstate because it stopped working, and all went well. The claim process took less than two weeks. I started online, but I did not have enough information about my equipment, and so I then talked to a gentleman who was helpful. Then after that, it was all online again. Allstate and SquareTrade were timely easy to deal with. The closure was very satisfactory, so it was positive experience overall.

Allstate Protection Plans were excellent. Their customer service was great. The only issue with my first claim was that I didn’t realize they would send me the money back after I paid to fix my phone. They were supposed to send me $211 after the deduction, but I didn’t receive it until later.

I purchased an Allstate warranty for my PS5 because its manufacturing warranty wasn’t long enough. When I filed the claim, Allstate asked for my basic information and the serial number of my PS5. They provided excellent customer support.

Everything worked out good with Allstate. I purchased online a protection plan for the telephone. In making a claim, the rep I dealt with was good. Overall, it worked out all right.

I purchased a protection plan for some living room furniture from Allstate at the store. I made a claim for some pet damage and submitted it online. Having an extended warranty is very valuable if you can get the people to call you to come do the work. So far, the customer service has been good, but I still haven’t heard back from the contractor.

I purchased a protection plan from Allstate for my eyeglasses. You never know what’s gonna happen, so it’s a good thing to have. I ended up making a claim and filed it over the phone. The representative I spoke with was great.

Was allowed to pick replacement of countertop ice maker that makes nugget ice from around 3 choices. Took a couple of weeks but only had to check with Allstate once to see when ice maker would be delivered. So glad I took out the warranty and it had not expired. I was not charged anything for delivery of replacement ice maker. Allstate made it easy to go through process.

I purchased a couch through NFM, and I also purchased a 5 year warranty to go along with it! We are two SENIORS, and not abusing items! The couch started to tilt, bed would not come out smoothly,, and when we did get it out (took several people), and there was a gash in the mattress, springs came out, and is really unusable! Allstate wanted pictures, and then proceeded to tell me it was not covered! I wrote them back, politely, and demanded further action. They sent Danny, a very nice gentleman, who agreed that it would cost more to fix it than replace it, but I have heard nothing since (except this survey)! Please help me, as I purchased the plan in good faith!

I have several plans from Allstate and purchased one on ebay along with my Samsung Galaxy 7 Watch. A few months later and it's got all kinda of issues. Samsung isn't even. Able to figure it out so I file a claim with Allstate. They tell me to go to Samsung, I tell them I already did, they just repeated go to Samsung like I was taking to a wall, I keep telling them I already did until one CSR finally listens. We troubleshoot for 2-3 hours, finally offers a "Payment" of $20 less than the cost to replace. Whatever, I accept it. They go through all the terms, I sign and accept, they mail a check, I cash it, 2 days later I get a charge back because Allstate canceled the check and just sent a random email that went to spam because it was such a generic looking email. They provide no explanation. I now owe my bank $200 from this $150 after fees from the canceled check.

I have an Allstate Protection Plan which I purchased through Home Depot when I bought a new refrigerator. Plan was great until I had to use it. I registered through the portal and the only way to submit a claim is through the portal. However, the portal won't take my receipt submission. I've tried contacting them through chat and text and phone and nobody will help me. Plan is useless because I can't submit my claim. A waste of money. I do not recommend the Allstate Protection Plan.

The tablet will not turn on. After charging, the tablet will not start. Will not light up or show any signs of being g able to function. I only had the product a little over 30 days. I returned to Walmart, and was told to file a claim. I did and have not heard from anyone.

I have purchased many of the ALLSTATE Protection plans for TVs I have purchased at COSTCO. Recently, the 77" LG TV I purchased from COSTO with the ALLSTATE Protection plan failed due to a defective screen (the screen was turning off intermittently). After many rounds with the ALLSTATE customer service people (all of whom were working out of India and were very difficult to understand) to try to debug the issues they agreed to send a tech out. The tech didn't show on the first day but arrived on the second day. Two PCBA's were send in advance of his visit to my home. He used his remote control when he arrived for a few seconds on the TV and immediately said it was a bad screen. (I told him I told the ALLSTATE CUSTOMER SERVICE PEOPLE THIS many times because the LG self diagnostics test showed this to be the issue.)

Initial response was to take phone for repair. Turned out on investigation that would involve having to order parts, if they're available, and could take some time. Revised solution was to send replacement phone, which "finally" arrived and is in use. Note: Perhaps might not want to use USPS Priority Mail again. Phone arrived 3 days late and was just put in mail pickup, not signed for.

So, they are a total fraud. They denied my legitimate claim despite reaching them multiple times. They refused to provided the contractual services for our sofa cleaning. I am launching official complaint against them with consumer affairs & and with state of Missouri.

I’ve been without my refrigerator for three weeks and have two repair appointments cancelled on the day of. Allstate coverage has been a nightmare. I bought an LG refrigerator at Home Depot and purchased the extended warranty. The fridge $2500 fridge died in year four. We call Allstate. They say “someone will come out tomorrow between 8am and 5pm”. Nope. No one came. We get an email. “Your new appointment is in 2 weeks so I wait two weeks and then all day” and no one came.

Chair stopped working and was replaced amount paid. Was no comparable chair available at time so was refunded amount paid for the chair. Everyone was very helpful and it was taken care of in a timely fashion. I have only good things to say about my experience concerning the replacement of my chair.

I was not sure about getting the warranty. They always seem like a hassle to process. It wasn't the case this time! I am so happy with the warranty I got through Walmart. I got my vacuum replaced with no problem and very quickly! I got a check because they weren't able to replace the original vacuum exactly. I waited about a week or so and there the check was! Very cool. Thank you!

On August 24, 2024, I placed an online order that included an Allstate Protection Plan. I later decided to cancel the entire order on the same day, and Walmart promptly refunded the amount for the purchased item. However, the Allstate Protection Plan was not refunded, even though the order was canceled immediately. Months later, I discovered this issue when my daughter's tablet malfunctioned (another purchase), prompting me to request a cancellation of the protection plan.

Allstate keeps their word and stands behind their warranty. It has been easy through the whole process with my air fryer. I’m a senior citizen, and I spoke to a young lady and a gentleman. They walked me through it step by step. They were very kind, professional, and represented Allstate very, very well. They returned the air fryer. I’m just waiting to get a ride to the Federal Express office so I could get it and waiting for them to send me my compensation. I would recommend them and tell people to cover their appliances.

My experience with Allstate was 100% great. I purchased a protection plan for a PS5 online, and their website was easy to use. I did have to file a claim, and it was smooth. It took them two days to process it, and they sent me a check. I’m very pleased as a customer.

I have a PlayStation Portable, Collector's Edition. I had to file a claim for it because the left joystick on it got locked up. Allstate sent me a box and I put everything I needed to put in there. They gave me a free shipping label as well. I put it on the box and shipped it out. I kept an eye on it as it went through the process. I was following them online, like their process of looking for parts. They said it should take two to three days for them to do the repair. I was amazed by that. I worked in the video game industry and it was just take it apart, unsolder the left joystick, put a new one in there, solder it in there, and screw it all back together.

We purchased Allstate Protection Plans for our two tablets, TV, and computer. Filing a claim with them was pretty straightforward. I first filed a claim online, and then I got an email back with a claim number and a detailed explanation of what they were going to do. Then we sent the product back to them. They returned the product all repaired within the week.

I filed a claim for my cellphone and it was very easy. It didn’t take long, not even a month. When I went to get my replacement phone, there was a little problem with the gift card that was emailed to me. But the issue could’ve been on Walmart’s end. Other than that, everything is good.

My experience with Allstate Protection Plan was excellent from the first contact to completion of repair. They were timely and knowledgeable of my problem, and the parts were sent to me prior to the service date. The technician was professional and made certain everything was working properly before he left.

Dishonest company. I bought a used printer on eBay and bought the Square tease warranty. The printer broke after a few weeks. SquareTrade gave me the runaround for a couple weeks, then asked for a print sample. I sent a sample of a spreadsheet I printed. They cancelled the warranty saying I was using it for a business. They offered to “prorate” the time that had passed and refund me the balance I had paid them. When I threatened a small claims action, they agreed to refund the purchase price of the warranty. These folks are dishonest.

I was told that you were going to send me a shipping label 3 weeks ago. It is going on one month now. Your representative said that it was in the mail two weeks ago and I never got it. No one seems to know where the shipping label is coming from. Very unhappy with you guys.

My experience was not an easy road to a satisfactory outcome but eventually everything worked out. I only wish Allstate Square had referrals to facilitate the repair process but then the integrated disincentive would be countered. I did not give up, but came really close to just throwing the machine away.

The people were great. Patient, courteous, knowledgeable. It was a nice experience. If you need further testimony don't hesitate to call or message me at **. Your website needs however to be more friendly. At the beginning I had a hard time with the web links. I was being sent from one link to another.

So after almost 3 weeks of back and forth with Allstate they finally came to a resolution that I was happy with. I appreciate their patience in this matter another day and I recently bought a couple other TVs and have the Allstate plan on them because I'm hoping that this will be an easier process next time if something happens. Hopefully nothing does and I appreciate them finally coming to an agreement with me.

The service was quick, understandable, and very professional. Best I've ever dealt with. My son's VR charging port melted from regular use and it was simply repaired and sent back in less than 2 weeks at no cost to me. Overall it's was an excels experience! They understood my issue, walked me through all the steps one at a time and were extremely courteous and understanding. Great job and thank you!

The initial contact back from the warranty company was suitable - not short but not too long. Upon video phone examination of the warrantied product - an electric recliner, a determination was made to honor the warranty and order parts for repair. I received the parts in about 2 weeks. That same day when the parts came, I installed them in about 2 hours. The recliner is now back to full service.

Everyone was very helpful in the claim process and made it as simple as possible. At first there was some confusion on my part and after calling in a few times everything was settled in a very timely manner. Both Sam's Club where I purchased the plan and Allstate were very efficient and helpful throughout the whole process.

I am so pleased with all of your communication and explanations concerning this claim. I have found you and your representative to be the most professional, patient and understanding through this process. Thank you for that. After hearing so many nightmare stories about dealing with insurance companies I am so pleased to be doing business with you.

The forms and everything online were easy to follow and submit! It was less then 10 minutes to complete the form. I received an email shortly after submitting my claim. I was told it could be a week or so for replacement and to my surprise it was only a few days!

Dealing with Allstate Protection Plans has been an absolute nightmare. Filing a claim feels like going through 100 unnecessary steps—each more frustrating than the last. Every time I call, I’m told something completely different, as if no one has a clue what the actual process is. There’s zero consistency, and it’s incredibly time-consuming. I completely regret buying this bogus warranty. It’s nothing but a headache, and it’s honestly insulting how much runaround they put customers through just to avoid fulfilling their end of the deal. Home Depot is just as guilty for promoting and selling such a useless service. They should be ashamed for pushing this plan to loyal customers when it’s clearly not reliable or customer-friendly. Save yourself the time, energy, and disappointment—avoid Allstate Protection Plans at all costs.

My treadmill was powering off every few minutes and making a claim with Allstate only took a few minutes. They reimbursed me for the treadmill instead of a replacement. So I was able to purchase another one. I will definitely use Allstate insurance again in the future. Thank you for your help Allstate.

I am a field service engineer specializing in root cause diagnostics and I was denied a claim for a mechanical failure (banging and a leak) because they found bugs in the washer even though it's a known failure point for the springs to fail. It was even previously serviced by the manufacturer for the same issue loose bolts and bad springs. But they still attributed to bugs how can a bug undo bolts and cause a leak that was probably caused by the loose bolts?

On all of my claims, Allstate Protection Plans by Square Trade have been upright, straight and narrow. The call centers pick up promptly, answer my questions and get my claim resolved. There has been no problem that has not been solved in a timely manner. No games. No hard play. No runaround. I really don't waste my time writing reviews, unless I'm really mad or really really happy. I HAVE BEEN COMPLETELY SATISFIED!

I was giving a timetable of 5-7 Business days and 2 days for shipping but having gotten my laptop yet. I had to call to see why it was taking a lot. The reason was that they couldn't fix it at the original spot so it stayed there for like 2 weeks. I called again and it's finally got to New York where they can hopefully fix.

My tv broke. I tried to get you to fix the problem but I was given the runaround over and over. I finally got approval for a replacement. And the replacement was smashed so more weeks went past and finally I got the replacement for the replacement and it was smashed just like the other replacement. It was damaged in the factory. I was repeatedly told I have to wait for a email 1 to 2 days and then had to wait the same time until months has passed. I have asked for compensation. For all the runaround time aggravation.

Very prompt, excellent service. Ice maker no longer available. I received full refund after a year. I would recommend service contracts. I am very pleased with the company and the options of refund. I have dealt with All-State before and I have never been disappointed. I will continue to use them in the future

Do not go through Allstate for Apple Products. Everything you have heard that is negative is valid. I have led customer service teams and call centers for years. Clearly, they make it as difficult as possible to file a claim. They are referencing info on my receipt (once I finally got to a human), but can't find my protection plan in the system. This is with the receipt with the plan ID# in their possession. I also had to state the 20-digit receipt number 4 times and enter it manually during one phone call.

I had a very pleasant experience with the representative that promptly resolved my claim. Representative was very understanding and empathetic. Her whole demeanor and quick resolution changed positively my view of the claim process. Sometimes all it takes it to get a call back from the right person, I did and I couldn't be more grateful for it. Thank you!

I buy a lot of stuff on Walmart and I get the Allstate insurance with it. I filed a claim for my recliner but the website doesn’t help at all. You have to scroll down and try to find that item and try to put in the issue, you still have problems. There's no resolution. The website is not conducive at all. It took a while for the chair claim to be rectified when it shouldn't have been.

I always buy the Allstate warranty through Costco because I live in Hawaii close to saltwater and the electronics don't last as long as they're supposed to. Just a month ago, my TV I've had for a few years died. All the connections inside were corroded. So I went through Allstate and they replaced my TV.

I described the issue. Allstate tried resolving the issue with no success. Immediately sent me a prepaid shipping label the same day. I mailed it out on the following Tuesday and it arrived back to me on the next Monday. All fedex ground and paid for and fixed. Great service. Thank you very much.

I sent my PS5 to the authorized repair center because it had an issue, and customer service later told me that a technician needed to replace a part on the main board. However, when I got my console back, I realized they had actually replaced my original PS5 with a different, used unit—the serial number on the console was different from mine. What’s more concerning is that they didn’t transfer my external SSD to the replacement console. My external SSD, which contains important data, is now missing. I have contacted customer service three times about this issue, but I still haven’t received a solution or any update on the status of my SSD. I am frustrated because I was not informed that my console would be swapped instead of repaired, and now my external SSD is missing with no clear resolution from customer support. I need assistance in recovering my SSD or getting a satisfactory solution to this problem.

The process was streamlined and very simple to complete. The reps I spoke with were helpful and courteous. The only thing I would say otherwise is the pressure exerted to file things online only because I am visually impaired. Otherwise the process was quite enjoyable. Thank you very much for the opportunity to work with you guys. And again.

I filed a claim for a tv I had purchased from Walmart. The tv wasn't working g properly. The claims person from Allstate was very courteous and helpful in replacing my tv. My tv was delivered in a few days! I was very happy with the response time.

I called Allstate because our riding lawnmower was not cutting. It was the belt so I ordered my belt from Walmart then I took the lawnmower to the shop to get it fixed. I did what Allstate said to do. I email everything to them. About a week and 1/2 I received a email with my money. They are the best. They are so easy to deal with. If anybody asks I tell them to get Allstate because they are that good.

It was easy to file a claim with Allstate. I did it all online. The only thing was when they asked me for the name or the model number, there was no other option. There was an issue as far as the information that you wanted to look up and it wasn't something you could fill in. You had to look at the drop-down box to find that item. It says, “Is it made by this manufacturer?” and if it doesn't fall under that, then you have to figure out where to go. If you can't find what you're looking for, then it’s a little annoying. I found out I was in the wrong spot anyway, so it was a good thing they didn't have it. But it’s been very positive with Allstate. The protection plan itself is priced nicely and fortunately, when I had to do a claim, it was quick, easy, and painless.

I got a protection plan from Allstate for my kid’s hoverboard. I purchased the plan right through the Walmart website, and everything went smoothly.

Getting a protection plan from Allstate saved me hundreds of dollars when I had to file a claim for an Oculus controller. The process was easy and done completely online. I got a gift card for the replacement. Since one controller costs about $120 and we needed two, I’m glad I got the protection plan because it was only around $30 when we checked out.

I have the Bose Ultra earbuds and they're fantastic. I got the protection plan for them because of the price and it's a great product. I wanted to make sure if anything happens, then they’re insured, especially if they're in the ear and they pop out and get damaged by accident. But I didn't know I had to pay upfront with Allstate. Maybe if the cost were a little lower, it would be great. But I understand.

We’ve had very good luck with Allstate. We purchased it for all our kitchen appliances. I had a little trouble getting somebody on the phone, but the online part was easy. We had a guy come out and fix our stove. On the microwave, they just wrote us a check. We've already told our friends that it went very smoothly. It was awesome.

My under-counter icemaker failed, and I called Allstate to let them know. They were very prompt. The repairs would have taken as much or more than the new unit, so they reimbursed me for what I paid for it. I have no complaints with them as it was a very positive experience.

I purchased a watch from Walmart, and they asked if I wanted a warranty from Allstate. I decided to get it because I was having trouble with the watch and I wanted to be able to return it. I ended up filing a claim, but instead of giving me another watch, they gave me my money back.

I spoke with someone when I first did the initial claim. They sent me a notification that it was approved. They asked me if I wanted them to send money, but I said I wanted the actual battery charger. That's what I bought the plan for. They said they were gonna locate it and send it to me. I have not received it. It's been four weeks. I can see it online when I go to my protection plan. Evidently, they're having trouble finding it. Other than that, I had never run into any issues. I usually buy protection on my electronics and household goods because it extends the life of the product.

When I finally got the phone number instead of trying to go thru the email it was fast and efficient. The person I spoke with was courteous and knowledgeable. He got my problem taken care of fast. I received a replacement tv within a couple of days. I highly recommend getting the warranty for big ticket items. It certainly saved me.

Phone got wet and froze up. Screen went blank and was full of water. Put the phone in a bag of rice to try to dry it out but it didn't work. I was having trouble with it freezing up before it got washed by mistake, wouldn't dry out. Totally black.

I purchased a handheld Shark vacuum from HSN with a protection plan, but ever since I received the item, it wasn't working properly. The battery would die immediately. The first time we charged it at home, we did everything correctly. But then a female voice kept saying, “Battery low, battery low.” I didn’t understand it and got scared, thinking someone had entered my house. I’m disabled, so I was really scared.

Very easy process! Great customer service. Would highly recommend using this service.. and I actually filed on two pieces of furniture and they were very prompt to getting checks issued for reimbursement as Nebraska furniture Mart no longer carries the products, but from here on after I will always be utilizing this warranty company.

I purchased a protection plan from Allstate for my children’s headphones for school. The reason I got the protection plan is that, them being so young, things could happen.

If I could give zero or negative stars I would, I purchased a protection plan for both of my new tvs and it said clearly in the policy that both tvs were covered from any kind of damage, while trying to file a claim on one that was damaged and supposedly covered it was denied all 3 times that I tried. The first 2 online and the last one over the phone saying that my policy didn't cover that kind of damage when the policy in my email clearly says it did, do not purchase these plans, it is a waste of time and money, they will not cover anything they don't want to cover and will just just take your money.

When I purchased my last Fitbit, I added the Allstate protection plan. I've had the watch since I think Sept 2024. The watch face came loose. Filing a claim and getting it to them was very easy. Communications were also easy. It's coming back tomorrow. Very fast and competent service. I recommend Allstate protection plans.

I purchased a protection plan at Allstate for my laptop, because it was stuck on the booting screen and wouldn’t get past it. They replaced that part and also fixed a piece that was coming apart from the body. The repair process was quick and easy.

We purchased a multifunction printer at Office Depot and they told us about Allstate. We haven't had an Epson printer before and just wanted to have some sort of protection on it. I submitted a claim about a month ago, but it turned out that there wasn't anything wrong with it. The technician that I talked to guided me through a reset on it and got it fixed. It’s worth getting for anything mechanical or electronic.

I had to call and submit a claim for an Xbox. I couldn't do it online. The process wasn't too bad. The customer service, they did pretty good.

Every time I purchase an item at Walmart, it goes through Allstate. I got a protection plan for some earbuds. They were acting up and I filed a claim. With Allstate, it always works out. They replace the item or give your money back.

I used Allstate Protection Plans on a chainsaw. They credited my account when I put in the claim when the machine stopped working. Everything was taken care of in a couple of days. When I spoke to the woman, she was nice.

I purchased a protection plan from Allstate for an electric scooter and I had to file a claim. The process was easy. I handled it partly online and over the phone. Everything was taken care of and the customer service was very good.

When we purchased the GE refrigerator over at Grand Appliances, the Allstate Protection Plan was what they offered us. The representative there walked us through how the plan works, and then we actually had to file a claim. We did it all by phone, and it worked out as expected.

Total scam! Tried to blame it on physical damage. That's 💯 a Lie. The tv set on a 6ft mantle and never touched. Total waste! Only had the tv about 5 months. Walmart was no help and Allstate just proved to be good at scamming honest customers. Very disappointed!!

My sister got me an item and bought they insurance. I missed placed the receipt and found it months down the line then when I report something and try to be a stand up person they denied my claim after telling them I couldn’t find the receipt. They are terrible and need to go out of business so someone else can because what is the point of having insurance if they won’t allow you to use it.

Thank you for repairing our daughter's Chromebook and making it very easy. The person we spoke to on the phone was very patient and explained everything thing carefully. Also, the process happened very quickly and before we knew it, we were shipped our computer. It was nice to know that we were able to fix the problem and not have to worry. Thank you.

It's been an ordeal. It's taken over 20 business days and no replacement. Got TV few days ago only to find out that it was all messed up, screen damage to no use. Yesterday I got an email that FedEx was going to pick up but tracking number provided was not valid and return label was on somebody else's name, a total confusion. Hope there is some compensation for such bad attention and process.

I would have given you a 5 star except for the process. The customer should not have to keep calling to get from one action to the next action. There should be someone that could respond to you and be kept in the loop to assist. It took about 3 weeks to complete. However, in the end Allstate took care of my problem. Thank you.

I bought a rocking chair from Walmart for the arrival of my grandson April 2025. The chair was used a few weeks upon his arrival 1 month ago. The rocking chair was showing signs of deflecting and began falling backwards. We filed a complaint, I received a denial back due to pre existing??? Then when I was talking to customer service they said, it was damage on arrival. I was in shock the audacity for somebody in Allstate to say something like that. There’s only one claim filed. No pre-existing claim was filed. There was no pre-existing. There was no damage on arrival. I am going back back-and-forth and they keep just sending denials like United Healthcare.. I am not giving up. I’m gonna go to the Better Business Bureau. There’s gonna be more reviews on this.

I always purchase an Allstate protection plan when offered the opportunity at check out. It provides great added peace of mind to know that you have them standing behind your item. The times I have had to actually use the plan over the years have been great. Filing a claim is extraordinarily easy and replacement or reimbursement is extremely quick. I don’t know what more you could ask for.

RIDICULOUS that you have to go through 3 or 4 different organizations to get warrant done on lift/recliner. After a number of days, finally a service rep (Danny) came out and told us that motors needed to be ordered (5-9-25) and would put a rush on the order. No one could find info on request for parts and/or when they will be in. Because of my wife's health issues, she needs to sleep in this chair. She has had to sleep setting up. Communication on with text (terrible). Could not talk with a person. This warranty and procedures are terrible! If I could rate service, it would be sooo far down you would need a shovel just to find it.

I am very satisfied with Allstate Protection Plans. I cover all my products with this protection, especially the major items. I have used the claim service 2 times and was very satisfied with their service and reimbursement. In today’s world you need to protect yourself against mechanical failure and faulty products and Allstate does that for you. Highly recommend.

I had a very pleasant experience with the coverage and prompt respond from the customer support team, I could not be happier and would recommend buying the extended warranty on the glasses from Sam’s Club. It was very much worth the money we spend for the coverage. Thank you. Regards Salah.

I started my claim on April 17th for a meta quest 3 and it is now May 14th and I am still waiting to have a replacement sent to me. I was told that my item could not be repaired and would need to be replaced. My item was sent back and received with no problem they looked it over and told me that they could not repair it and it needed to be replaced. I was told about 3 weeks ago that a replacement was being ordered and it would be sent out in 1-2 days. It is now 3 weeks later and when I contact them I am being told again oh my products will be ordered in 1 to 2 days over and over every time I have contacted them, which has been many times, within the past 3 weeks. Apparently my item has still not been ordered to be shipped out.

I wanted the bad USB port on my laptop replaced. But they went more thorough in the repair than what I was expecting. I wasn’t warned that they were gonna be removing and reinstalling an operating system. Luckily, I had backed up most things. Perhaps that’s just the way of being safe and making sure that things are okay. All in all, I’m happy and it was as smooth as it could be.

Took one month for repair. I had to call several times for 2nd service after wrong parts were delivered. I was asked to find someone on my own to service it after 1st visit. One email from you said I missed my service call which I did not. Poor communication. Burden was on me to follow-up.

I purchased a portable air mattress and used it once. I stored it properly, but when I went to use it again, it wouldn’t hold air. It wasn't abused. It was used one time, and folded, deflated properly, and put back in the box. It kept leaking air, not a fast leak, but overnight it would deflate completely if someone slept on it.

I got this insurance, which honestly feels like a waste of money. I had to order the part myself because they couldn't even send it to me. It's just a detergent tray. I don't need someone coming to my house to install it. It simply slides in and out. They emailed me saying they didn’t have the part and I needed to schedule a technician to come out. I ordered the part and It cost $35. It's more hassle to deal with them. Now, I need to go back and see if I can get a refund.

I recently filed a claim over the phone to Allstate Protection Plans. The customer service representative was great. I think that having an extended warranty is pretty good, since it could come in handy for any items you purchase.

My solar light stopped working, submitted a claim online, Allstate gave me full refund, and I bought a new one. It was excellent.

I bought a Samsung tablet A9+ for my son and decided, since it was for him, to buy insurance for it. I ordered Allstate online. I was able to navigate through the website easily. I clicked on it and added the plan, and I picked it up at the store.

I have over 15 protection plans through Walmart, so whenever I buy stuff, they always ask if I want a protection plan. I always add protection because kids mess up stuff, or anything can go wrong, especially with electronics. I also buy stuff ahead of time for gifts, or when I see a sale, so the extra protection helps if something goes wrong outside the store return window.

I filled a claim, they tried to resolve the issue, but the post that was send was not the correct one for the model, so they refunded my purchase price so now I can but a new one. Customer service reps were outstanding and the service they provided was fast! I hope I don't have to use then again, but if I do I'm confident I'll receive excellent service again.

I filed a claim with Allstate for my 77-inch LG TV. I started doing it online but mostly I handled it over the phone after a few calls.

Some of the claims with American Home Shield I did online and there are some other things I did on the phone, and everything looks good. I had a replacement and the new item is working fine.

It was very easy to use this protection plan. I sent my lens in and within a week, they sent it back to me completely fixed. I have not had any problems since they sent the Lens back to me. Would definitely purchase this protection plan again if it was offered.

I bought insurance for my TV at a store. I filed a claim over the phone just this time, and the process was fairly easy. Their customer service was great. They told me to get rid of it, and sent me a new TV. Well, it was a good experience.

I got the Allstate warranty for the Samsung TV which they just repaired. I filed the claim online, but it didn’t catch the whole information. They told me to call them so I did and they got the information back about the issue. Their customer service was very good and helpful.

My wife bought a fishing reel for my birthday. I was fishing one day, and it got hard to reel. I was looking at it and where it screws onto the fishing pole itself, the framing part was cracked in half.

The person who worked on my sound bar, his name was Tim, was able to fix it. I got it back in about a week and a half. I’m not having any issues after that. I was happy with the service.

This was the second TV that I had purchased. I had a claim with Allstate in the past and they sent me a check. And I went and bought another TV just like the one I had. And now, this one went bad within a year and just blacked out. I tried to file a claim with Element TV and it went nowhere. I just got a whole lot of people talking to me and nothing happened. So then when I filed through my extended warranty with Allstate, they took great care of me immediately. I am now waiting for a brand new TV to be delivered.

I filed a claim with Allstate Protection Plans because my phone was broken. The wind had blown it off the top of a car during the bad winds. Allstate sent an ecard, so I can just buy a new phone. It’s super easy and fast to file a claim. The representative was great. I had a great experience.

We used Allstate for my sofa repair. They fixed the leg and the person is supposed to be coming back to revert all the scratches and the torn cloth, but we still have not heard from them. It's been over 10 days since the technician was out and the job is only half done. I'll give them a call and follow up on the job.

The unit was in my shed and it stopped working. It was just flickering. We filed a claim with Allstate and they were going to reimburse us for it.

Updated on 05/14/2025: They called me after my first complaint. After that conversation, the outcome was to have someone come out and replace the mechanism in my chair. They told me I would receive a call to confirm an appointment and I did get a text. So I called and they tell me they are doing another inspection, not a repair. Now remember I was told “I would have someone come and replace the mechanism.” So now they want to inspect again before they do anything else. At this point, I have requested a refund for both the warranties I have purchased because they do not stand behind their product. As of this post, they are still insisting on another inspection.

I filed a claim for my cellphone online and that was easy. Everything went great. The guy who took my phone call was excellent. Allstate told me to take my phone but I didn't have time.

I have a couple of items I bought online, including a sweeper and a Dyson straightener, for which I purchased protection plans from Allstate. When I added them to my cart, a little pop-up came up about the warranty. The items were expensive, so I wanted to make sure they were covered. I’ve filed claims before and have had good luck. They’ve taken care of it within a week or two. One item wasn’t replaced because they couldn’t find it, so they sent me cash for it. I also sent the sweeper to be checked, and they said they cleaned it out. I wasn’t really sure they did because it didn’t look like it was cleaned out or anything. I wasn’t really happy with that. Right now, it seems to be working, but it didn’t look like they did anything.

I had a very good customer experience for the refund of Black Max lawn mower. The agent I spoke to who review my claim and resolve the issue with best solution I had concerning my lawn mower. He was very efficient, kind and understanding of my circumstances. I recommend Allstate Trademark protection plans for any purchased products such as TVs, computer, monitor, printers or any other electronics, etc. Thank you very much!

Allstate sent the wrong item as a replacement. They were supposed to give me back my money. It's supposed to be a card. But I’m still waiting. The online chat was open-ended. The rep just gave me the number to call and I called several times.

Allstate got right on it, and I have no complaints. I purchased a bike from Walmart, and I had problems with it. As soon as I made the claim, somebody reached out to me, told me to check places that repaired bikes. But it would cost more to get it fixed than what it cost for me to buy it, so Allstate sent me a check.

I submitted a claim to Allstate Protection Plans when the compressor in my ice maker went out. The claim process itself went fine over the phone. Everything's been good so far. I'm still waiting to see if they found the replacement item.

I have Allstate on my TV, refrigerator, washer and dryer. The icemaker stopped working on the refrigerator, so I submitted it online and worked through the steps to get to a repair person on the phone. Customer service was very good, and I was well satisfied with the process.

I purchased an Allstate Protection Plan for my headphones online because I have kids. I have already filed a couple of claims, and we’re happy with the experience because the process was easy. Allstate is a great company. They provided us with great service at a great price.

We purchased an Allstate protection plan for our refrigerator, and when the icemaker quit working, filing the claim was actually fairly easy. We’d never done it before, but it was not difficult.

Allstate is gonna mail me a check so I can purchase a similar product for my son ‘cause there's nobody in my area that can fix it, and the alternatives they were offering were far different from the one he had. It’s a Huffy Torex ride-on toy, and it was recalled because it caught on fire and several children had gotten burnt.

I bought Allstate when I bought my microwave. The price was great. I filed a claim when the microwave stopped working in the middle of using it. That was quick and easy. It was just amazing. It was the best customer service I've ever experienced. Allstate reimbursed me the cost of the microwave through an Amazon gift card.

I purchased Allstate for all the electronics in my house, and the last thing I wanted to use it for was a LG TV. I put in the claim on Sunday, and the only thing I didn’t like is I did not get a response from the claim until four days later. That was ridiculous.

I used Allstate to repair my TV and ice maker back-to-back. Their customer service was very easy to work with. The claim submission was fast for my ice maker when they gave me the full price to purchase another one in a gift card and my TV arrived yesterday. It was very efficient.

I easily submitted my warranty claim for my malfunctioning trail camera thru the link in my protection plan email. I was given the option of a credit of my purchase price to a Walmart e-gift card or replacement with a comparable item. I chose replacement. I was given 3 options and unfortunately none of them met the same specifications of the model I was trying to replace, so I was given the e-gift card option again. Unfortunately, there was a problem with the issuing of the e-gift card, but I received a check in the mail instead within a few days. I am very happy with the process and have bought a new trail camera, along with another protection plan.

I purchased the Allstate protection on a heater assembly I purchased through Ebay.. Unfortunately the part leaked just about a week short of the the first year. I contacted Allstate. The company was very easy to work with and responded quickly to my request for resolution. I received a full refund within a short time. Very happy I purchased the protection plan. And very happy they made it simple to navigate the process.

I had my lift chair for almost two years when it malfunctioned. I contacted Allstate Protection plan & filed a claim. They asked me to send pictures along with descriptions of problems. Once they received my pictures & claim they were very professional & timely in setting my claim. I would definitely recommend Allstate Protection Plan to anyone who makes a purchase. It was a lifesaver for me.

Very good customer service when I called the 800 number. I received very Fast acting claim service. I Would definitely recommend this to others and personally use this service again. The phone attendants spoke very clean English which was appreciated. I was expecting more bureaucracy but I did not receive any problems, only heartfelt genuine love and support.

The procedure seems easy enough, but I’m still waiting for someone to write me back about the confirmation or if they’re giving me other options for my replacement. I have written them back even to bug them a bit just to get their attention and nothing. We shall see..

I always purchase the warranty because things happen and I always had to replace the item out of pocket. These people will take care of you, follow directions and you will have no problem, and even when you don't they go the extra mile to help you out. Never had a problem with them and have always resolved my problems with them.

The process of getting my claim completed was quick and painless. However, getting to the right location took two phone calls then they referred me to a website. Once there it was fast, but please clarify how to start the process, as you list phone numbers that aren't useful.

I have never had such a hard time filing a claim. No follow up and was given the run around for days on end. All correspondence was via email and it felt like an automated experience. So dissatisfied and would never recommend Allstate ever again. The level of professionalism was less than excellent. The only response I would get is that I would hear something within 1 business day and than another. Was less than satisfied and felt like I was a bother to them. Famous Tate was the only shining star. Famous Tate was the only reason my issue was resolved.

Allstate's website sucks. Their app sucks. I can't file a claim. They're requesting that I have the serial number to a device that I can't even power on so I can file a claim and that's ridiculous. So, I'm not satisfied with the service that I'm paying for to have covered on my device. I'm stuck with a protection plan that I can't even file a claim on. I've submitted all the receipts and everything and that's not good enough. I still have no resolution for the claim that I'm still trying to file, even though they have taken the information that I was required to submit and I submitted it successfully and they still can't do anything. So, I'm not pleased and I'm not satisfied with the service that I've gotten or the coverage that I have.

Allstate Protection Plans are beyond worth the money. I was able to open a claim and it was resolved within a few days. I received my reimbursement immediately. It has changed my mind in regards to purchasing protection plans and moving forward I will not only purchase the plan, I highly recommend that anyone that gets the option of purchasing one of their plans, do so, you won't be disappointed.

I contacted my Allstate protection plan about a problem that I had will the adjustment of the baby seat. They took care of me right away. I recommend Allstate protection plan to all. The site was easy to navigate and I was kept informed of the steps that they were taking to resolve my issue.

Dishwasher was purchased in March, 2024. In Nov 2024 it was repaired under manufacturer warranty. Drain was the replaced. In April 2025, dishwasher had same issue. No longer under manufacturer warranty but under extended warranty as it was one year and one month old. I reported it and requested repairman. Woman I talked to was able to clear drain remotely, but because of smell from drain I requested drain be replaced. Part was sent to me. Your repairman came one week ago today, took all the screws out but could not remove dishwasher. He said he would get someone to help him. Then I was sent email saying I had to get it out myself. He also took replacement part with him. I have made multiple calls to you and have been sent same email refusing to help me. Meanwhile, my dishwasher is unusable and parts were left on my kitchen counter. I purchased extended warranty when I bought this dishwasher and it is your responsibility to repair or replace it. At this point, repairing is probably not an option.

Updated on 5/7/2025: I filed a complaint about the service I was receiving for both my dryer and wall oven repair last week. I received a call and was told my complaints were being investigated and I am to receive $195 to reimburse the cost of the protection plan for my troubles. The invoice for moving my dryer unnecessarily was $150. The dryer was successfully serviced this week. But I am still trying to get a technician to repair my wall oven. A second appointment was scheduled for tomorrow with a technician who understood the wall oven has to be removed from the wall. I was advised by Allstate/Square Space to check with him to be sure he could do it. I immediately tried to make that call yesterday after being advised to do so and got a recording saying to leave my name - and then a message that the mailbox was full.

Got protection for a fishing rod purchased at Walmart. The rod broke after a year and half while fishing, obviously a manufacturing defect (weak spot under eyelet). Allstate refused to honor the coverage stating "the damage is not covered under your plan". So it's basically a scam where you pay them and then they say that whatever damage you have is not covered.

Worst experience I’ve ever had and not worth the monthly. I’ve attempted two separate claim for a product I insured over 12 months apart for unrelated issues. They deny every claim regardless of timing or reason. I will never use this service again in the future.

I am having a HORRIBLE experience with All State square trade protection plan purchased on a Home Depot appliance. The red tape to talk to anyone takes forever, they keep sending the wrong parts or wrong model number for my dishwasher repair. It has been TWENTY TWO days since my dishwasher broke and they still have not repaired it. I WILL NEVER purchase a major appliance from Homedepot or you the protection plan again.

Bought the chair for $569.99 and the warranty for 69.99 total cost with tax $681.58. Made a claim to Allstate twice. 1st was denied because as they said I didn't bought enough warranty (The one I got covered from $300 to $799.99. The chair price was $569.99.), they asked me to resubmit when I brought prove that the warranty I bought was more than enough. Then was denied because "loss of resiliency" is not covered and sent me to read the contract. Will never get another one of the Shaquille O'Neal's chairs nor the worthless extended warranty.

I had a problem with some furniture I bought. I had Allstate insurance. Allstate resolved my problem - pain free. I was surprised at how helpful they were. Much appreciated. Allstate insurance is a good investment. If you are buying furniture, I recommend you get Allstate insurance too. It might be a lifesaver - just like it was for me. Thank you.

Getting a warranty from Allstate was worth it. I filed a claim for a television because you could barely hear any sound. It was fuzzy, and crackly, it was really horrible. The claim process took just a few days and went smoothly. We asked for a warranty repair or replacement, and they sent a new television that is beautiful and works great. We’re happy with it.

I got a protection plan for the new game that came out for my grandson. It didn't work on his Xbox. And it kicked him out and said he has to download it. And he ended up going to buy a new Xbox from Walmart. And then he had to download it from the company rather than buy another one from Walmart because it wouldn't work.

Allstate gave me a replacement for my eyeglasses when a screw broke on it. Everything was very smooth. The customer service was very excellent, and the process was done right on time.

I got an Allstate Protection Plan for my coffee machine. It wasn’t very expensive. I filed a claim once on the phone and it was very easy. The reps were very courteous. He was very friendly and he practically did everything. I like how efficient he was. I recommend my friends to buy the insurance. In fact, I made my friend buy one yesterday.

When I bought my laptop from Walmart, it had an option whether I wanted to get a warranty through Allstate. It was good because if I had not had it, I would have been spending out of my money.

I purchased iPads and a computer chair online. I have insurance for them, and I knew I wanted to because I bought them for the kids. When I filed a claim, that was pretty simple. I filed a claim because the screen was broken on the iPad. I just mailed the item to them and I got it back in two days. Get Allstate.

I've filed a claim with Allstate for my trampoline twice already. The claim process was done online and easy to do. It was really fast and everything was really good.

I had a great experience. I wasn't expecting it to be so easy for me to get help. Nonetheless they were good at their job. They were very easy to work with and helped me out quickly. I just used my receipt and followed the instructions. Within just a week's time I had been helped with the claim. Thanks Allstate.

My claim was handled very quickly and professionally. I had reimbursement within forty-eight hours. Will definitely use the service again to insure my purchases. Things break, and it is comforting knowing that I won't have to be monetarily harmed when they do or be subjected to interrogation if I file a claim.

The laptop had smoke coming from the usb port. Sent it in and it was not repairable. They replaced it. I was pleased with the speed that they made the determination. They also sent me my data so I was so happy. I thought that it was lost forever. I bought another computer and another protection plan.

I've had it less than 3 years and it has been awesome! You all responded quickly and the check came quick. Thank you so much. Because I bought it on sale, the check would not cover another one. I'm just going to buy things I need with the money. Have a very beautiful day!

My glasses became scratched and frames got bent. Allstate charged me a deductible of 25 dollars and I was able to purchase new glasses. Was easy to fill out the forms and they responded quickly. Would highly recommend getting this insurance for your glasses. It was a big lifesaver. Keep your receipt!

The item broke, and Allstate fixed it and sent it back. It was timely and I’m very satisfied. It went well.

I purchased the Allstate plan at the store for a vacuum sealer. I already did the claim over the phone. The customer service was awesome. I took a picture of the unit, told them what it was doing, and I got a new one. The price of Allstate was worth it because it was nowhere near how much the unit cost.

I got Allstate Protection Plans for a vacuum that I purchased online because it was my first time getting a robo vacuum. I filed a claim for it, and it went smoothly. I just went online and filed a claim. They reviewed it, and they accepted my claim. And then they sent me an email back with different vacuum options to choose from, and then I chose the one I wanted, and they just sent it to me. So, I had a good experience with Allstate.

Dealing with Allstate Protection Plan today was an exercise in extreme patience, to say the least. I spent a staggering seven hours on the phone – from 9 am to 4 pm – trying to get a resolution for my nine-year-old son's Meta Oculus Quest 2. After what felt like an eternity, I was finally told that a refund would be issued. Relief washed over me, thinking the ordeal was over. However, that relief was short-lived. I was then transferred to yet another representative, who informed me that instead of a straightforward refund, I would now have to wait an additional 6 to 10 business days.

I place an order to be reimbursed by your company on this claim on Keurig K Supreme Coffee Machine. I ask for a refund in the Walmart store in Virginia Beach, Virginia. I file out the claim online and on text too. Have a nice day and thank you for all your help.

The CSR that helped me today was so patient and understanding with me, and he stayed with me until the claim and proof of purchased were submitted and accepted. I struggled during uploading the receipt and taking a picture to send. He was patient and taught me how to get it right. I am thankful.

They have since contacted me and fixed the situation. I appreciate them reaching out and bringing resolution to this situation.

This insurance company refused to accept my claim for a damaged HISENSE 40" Smart TV HD H4 by asking me to provide receipt from Walmart, I purchased the TV ONLINE, they should ask Walmart for it, I am disabled and it is impossible to do what they asked for proof of damaged. Please help get my TV exchange or refund money to buy a new one. Thanks..

I was very pleased with the service I received from the phone people, service repairman and the speed they approved my repairs. Because we are in a remote area I found the licensed repairman. I received my reimbursement in a timely manner. I was very happy and will do a warranty with them again. Thank you.

Did a great job diagnosing it and getting it fixed and back to me in a timely manner, and thankful that it was not a loss and that I could get it back since I only had it a couple months, and when the maker stated the fix was way over 500, and I said no, and sent it to you and it works great and you didn’t even diagnose it with the same issue.

I received an e-mail looking for an option out of 3. I chose option 3 and was advised that within 3 days I would be notified about when the delivery would be. It has now been way over 3 days and have not heard anything. I tried sending e-mails requesting an update and still, no update.

I use to use Allstate insurance for my automobile, also for items that I buy at Walmart and other retail store. They are not reliable on all their policies, claims take weeks and they make your claim last forever, beside the running around calling them with no resolution, I escalate my case, with no positive resolution. After they make you wait asking the same questions over on over, I got feed up, I'm no longer use their service at all, is a waste of time. Don't insurance nothing with Allstate, believe me you will regret it. Follow this advice as a consumer. Thanks everyone for reading my review.

Bought a protection plan from Home Depot who use Allstate Square Trade. For my microwave purchase. 2 yrs later microwave stopped working and notified square trade. I was told the microwave Whirlpool model has been discontinued and there is no serviceman in my area, so I asked for a refund. I was told I could only get a home depot gift card instead of a refund. I do not want to purchase a microwave from home depot again. This is an unfair practice.

This was an incredibly horrible experience. I had a faulty hard drive, within the replacement period, and was looking to have it replaced under the warranty. They provided a myriad of different reasons they couldn't give the replacement, ranging from "a similar device is not available" to "it's not within your coverage limit". There is no coverage limit on the warranty I had. They were just choosing the lowest value possible for the claim. When I pointed this out, they shared the "terms" they were following which did not match the terms & conditions I initially received. Overall it took an online claim and 3 phone calls to complete the warranty process, only to get a dollar amount which does not cover the replacement. I do not recommend anyone get this warranty.

Once I went through process of finding my extended warranty and going over the issues to all concerned people, everything came off great service in a timely manner. Service tech was on time, and professional. Completed the repair promptly and very well. He explained the service and was helpful answering my questions..Left everything clean and in order. Thank you Allstate.

I bought a refrigerator from Costco and paid them for an additional three-year protection plan through Allstate. When I initiated a claim, I did it online because that’s the only way you can do it, the way I understood it. Then someone from another company reached out to schedule the service, verify what was wrong, the part, the serial number, the model number, and all that stuff.

That stated, I HIGHLY recommend purchasing an Allstate/SquareTrade Protection plan if offered! I found that each individual who worked with my claim exemplified customer service, despite the fact that both supervisors were off-shore. This type of dedication to customer service is rare in today's fast-paced world. KUDOS to Allstate/Square Trade for providing a swift resolution to my claim. Again, I HIGHLY recommend the coverage(s) offered and provided via Allstate/Square Trade.

The headphones were under warranty. When one of the side frames broke, i contacted Allstate Protection immediately. From Customer Service to the headphones being repaired and mailed back to me, everything went smoothly and efficiently. I would definitely buy any product under Allstate Protection again. I was very impressed with handling the repair from beginning to end. Thanks for the great work.

Phoned Square Trade Protection Plans and was emailed claims form immediately. All the rest of transaction done through very easy, filling out claim form, provide pictures which uploaded via claim form. Notified via email in a few days that my claim was honored, money would be sent in the form of a gift card at Amazon. l thought payment should have been a choice of direct check or Amazon gift card at Amazon. Nevertheless with the small difference of $13.68 in reimbursement between what paid for chair and reimbursement amount and the simplicity of claim forms and short time took to get my reimbursement amount rates the whole transaction a 5 star. I will certainly have how easy and pleasant the whole claim transaction took when l consider future purchases and insuring them with Allstate.

We called the mobile carrier for support. They determined the problem could not be resolved and told us to file a claim with Allstate. The claim was approved immediately. A new replacement phone was shipped quickly. A return label was provided to ship damaged phone back. The entire process went smoothly. The replacement phone was an upgrade.

I probably used Allstate Protection Plans once or twice, and I can’t remember what item I used it for this time. I just used one for my brother, and he had Allstate insurance. And that was on some headphones. So, I’m not sure if it was that or if it was something else. But my overall experience with Allstate was good. I don’t have any complaints.

We turned my son’s TV on, and we could hear it, but we couldn't see anything. It's hanging on a wall in a bracket. Not one of those brackets that are easy to take off. So it's not like it fell. Allstate had us do a video and show that there were no cracks on it.

There’s nothing in the world like having that just in case protection. Everything went smoothly just as advertised and check in the mail meant it was in the mail. I received it within five days. 100% Will recommended to anybody. So happy I bought the protection plan. What a hassle it would’ve been had I not. Allstate is the best.

It took about two calls to get a resolution when I submitted a claim for my television. It just powered off and wouldn’t turn on. It was hooked up to a circuit breaker and I don’t know why it zapped out and wouldn’t turn back on.

I had ordered a phone from HSN that got put in the wash with the sheets. I called HSN because I couldn’t turn it on or do anything, and they said to file with Allstate. They gave me the order number and other details. Online, where I filed for stuff, it seemed user-friendly.

It was actually really easy to submit the claim to Allstate Protection Plan. They don’t have the item in stock, so they’re going to give me a check or a gift card, and I prefer the check, and they said they’re going to reimburse my money in two days.

We got the protection plan for an Xbox remote. And my experience with Allstate was poor. They were unable to get the remote replaced at all. Nobody would replace it, even Walmart. Walmart would say that we had to go through Allstate, and Allstate would say that we had to go through Walmart. We were just given the runaround.

The pricing for the Allstate Protection Plan was actually pretty good, so I got it when it was offered to me for a printer I bought. Eventually, the printer had some type of issue where it wasn’t connecting to the Wi-Fi. Epson told me it was already out of the manufacturer’s warranty, so that’s when I contacted the insurance.

I bought the Beat Solo 4s headphones and got the protection plan for it. I usually don’t get it, but I’m glad that I got it this time because the headphones stopped working a couple days after. So, I filed a claim for it online, which wasn’t hard. It was the easiest thing I’ve ever done in my life. And then it took maybe a day for them to get back to me and let me know that they would be able to send me a new headphones if mine weren’t able to be fixed.

I purchased an Allstate plan for a dishwasher, refrigerator, and and oven stove. My most recent claim was for the oven, which broke. I had a very mixed experience since the person I filed the claim with filed the claim under the wrong appliance. So that screwed everything up. I didn't get the service date and I had to cancel and reschedule, so my oven was out of commission for a longer time. The part also wasn't ordered. And when the part was ordered, they sent the wrong part. It was not a great experience.

We weren't able to use the Allstate warranty for the TV because we still have the manufacturer's warranty. Also, the closest place was three to four hours away. It was useless to get it for the TV. So I paid all that money and thought I was safe with the warranty, but it wasn't. They're supposed to be coming out to fix the recliner, so I'll have to see about that. Allstate is not really worth it.