Allstate Protection Plans Reviews

I bought a washer through Home Depot and I purchased an Allstate insurance for it. We filed a claim a few months ago. With Allstate, everything was great. It's just the company that they used to come wasn't that good. With the guys that came over, everything ran smoothly, but to do the appointment, it was a hassle. At first, when I spoke with someone from Allstate, they said that they were gonna come. They gave me a time and I said it was fine. I work in the morning, so I said it was fine, but I had to ask for the day off because of that. After asking for the day off, I received a message from the company that was coming over and they said they were gonna show up at 4:00. I told them that they said that they would be here at 8:00. I already asked for the day off. If I would have known, I wouldn't have lost money.

I received the credit when I returned the laptop. It wasn't immediately, but they credited me even before the store did. I have had Allstate for other items, and most of the time it's OK. I only had trouble once for something else.

I got an Allstate protection plan for a freeze dryer. The dryer was a gift to me, and when the person who bought it funds transferred the receipt from Harvest right to me, it was an ungodly ridiculously difficult task. However, transferring the warranty over to me was beyond easy and appreciated that. Allstate was really easy to work with. The dryer started acting up. It was flooding with water, and that's not what it should be doing as a freeze dryer. I just started that process of the claim. It hasn't been resolved. We don't know what's wrong with it yet. Allstate is really easy to use as far as when I called them, they asked what was going on, and I told them, and they said, “Okay. Well, because of this situation, you can use whoever you want. You'll have to pay out-of-pocket for repairs. The only thing we have to verify with you is if the company says it needs to be replaced, then you'll have to get approval. But beyond that, everything else will be covered. Just send us the receipt.” I found it very easy and appreciated that.

The center diamond on my wife’s 2.95-carat diamond ring fell out while we were traveling back from Florida or Georgia. She came out of the bathroom and noticed it was gone. We looked but couldn’t find it. I told her not to worry because I bought a 10-year warranty from Allstate. We filed the claim, and they asked for the ring in, and we sent it. I sent them the receipt from Sam's Club, the item number for the ring, and the item number for the policy. They asked for a little card, but Sam’s said they don’t provide those anymore. The rep told me to send a picture, so I sent one my wife had, and they told me they would get back to me on the 5th. That was just a day or two away and I wondered how they would respond that quickly. He explained that it would go to their adjusters, and they would let me know what they could do. By Wednesday, I hadn’t received an update, so I called. Then I got an email saying the claim was denied.

I have a bad history of buying electronic devices and them not working, and Allstate was offered to me when I made the purchase on Walmart.com and it was affordable. I’d better have it than not because with my history, I will need it and not have it. I bought a robot vacuum and all I did was order the item and put it in my cart. Before it was added to the cart, a little pop-up came up asking if I wanted to purchase the warranty, showing the 12-month and 24-month options with the prices. I clicked what I wanted and moved on. It didn’t pressure me or try to convince me to buy anything. It gave me the freedom to choose, and the options were clearly explained, including the length and what it covers. There was also a hyperlink I could click to see the coverage. It was very convenient.

Allstate's price is perfect and it's why I purchased the plan. I have several plans with them, and I've been telling people to purchase one. When my heating blanket completely quit working on one side, I submitted a claim online. I went to Walmart's website to get the process started, then I followed the directions. It was super easy. I'm computer savvy, but still, it was self-explanatory. Walmart showed every one my of plans all together and I never had to speak with anybody. Allstate took care of the claim instantly and they told me to destroy the old heating blanket because I couldn't use it. They gave me back a lot of money on a Walmart card right then and I turned around and ordered me a blanket.

I purchased an Allstate protection plan at Home Depot at the same time that I purchased a dryer and washer. When I submitted a claim for the dryer, everything went very well according to plan. Customer service was awesome. They gave me no problem with coming up with the policy that I purchased. I thought it was gonna be hard, like these other policies wherein you buy them and they don't comply with your needs and time. I was surprised that Allstate took care of all my needs free of charge with the policy, and I was so happy with it. I was glad I got that plan. I was at work when the technician came, but from my wife's feedback, the technician was very polite, efficient, and professional about everything. Overall, Allstate is worth it.

Having an extended warranty is very valuable to me because most time with manufacturer warranties where it's a year or 30 days or higher than 90 days, the items that I purchased and the things that I use them for, I would use them once or twice within that range, and right after I would need them again, they break, so it's good to have that extra security to where how many years it is that I asked for it, it keeps me protected. Allstate Protection Plans is a must if you purchase things that you expect to have for more than 30 days. I purchase it through Amazon most of the time.

Our dryer quit working. I got online and I put in a claim with Allstate. It's been pretty rough going. This has been going on for four months now. My dryer is still not fixed. Whenever I schedule for the technician to come out and look for it, he's done five no-call, no-shows. Then, he finally showed up an hour late after another one and they sent the wrong parts to my house. So it's still not fixed. It's been pretty frustrating. I got the purchase plan because it's a big purchase. If something goes wrong with it, I probably won't be able to afford to get it fixed. The plan is a little pricey. But it's important.

I had purchased a heater in the past and it failed, and it was three weeks past the warranty period. Home Depot wasn’t able to replace it for me. And that was the second time I bought one, and they tend to have the same failure, so I decided to make the investment to make sure I could replace it. I placed a claim online for the heater and it was great. I'm glad I put it on there. So, Allstate needs to keep up the good work. I used to be a store manager for RadioShack back in the day and sold a lot of extended warranties, and helped customers with a lot of their claims. And Allstate was very easy to do. It makes me happy because I have several extended warranties through Allstate with Walmart as well, on some of the TVs I own. So, it's encouraging to know that they make the process that easy.

We had two claims with the refrigerator, and the first one wasn't the best experience. The amount of effort that I had to put in on it was just incredible. And then the call center that they route you through, it was just really, really hard to understand the people that I was speaking with. I don't think that English is their first language, and it just was really difficult. But the second claim was pretty good. The person that I spoke to for the second claim was very helpful, and that one went rather well. But the first one was just like pulling teeth. You have to document this, so you document it and send it back. And then they'd come up with something else. It was like they wanted you to go away almost.

I'm a senior and I'm not gonna be fixing anything, which is why I have the protection plan with Allstate. The claims process was easy when I had to submit one and it was not a problem communicating with the reps. Overall, I’m satisfied with Allstate.

My experience with Allstate was good. My appliance was working perfectly fine. But after four weeks, it was not working correctly. I submitted a claim and it went well.

The frame and one of the legs of the sofa broke. The claims process was kinda quick but I felt uncomfortable because they couldn't find the exact match. It took me so long to get that color and that size, but they couldn't find it because they didn't have the same color at the site. So, it was a lot of back and forth. In the end, I got another sofa in the same price range. So, it was okay, but not great.

My mother dropped her cellphone and the claims process was easy. I did it online and the website was user-friendly. Allstate sent me a refund, so I was satisfied.

I sent in a claim for my watch online and it was easy to do. One email from Allstate stated that if I replaced the watch, they would send me the difference of the cost. But they got the watch on sale so they said it was only a $2 difference. With the new protection plan, it was a $23 difference. So I didn't get reimbursed because it was on sale. I ended up spending more money. But overall, I'm fairly satisfied because Allstate did step up and at least gave me the reimbursement of the original cost. Everything went nice and smoothly.

I had purchased a microwave a year ago. One year to the day that I had it installed, it went on the fritz. It just wouldn't work. So it's better to have even modern appliances with a protection plan. Through my own research going online, it said the cable that connected the keyboard to the microwave itself was defective. I called up a few repair guys that the store had mentioned, and they said, "Sorry, we do not do work on stuff that's still under warranty." They said, "We'll just refund you all your money with that." The claim was put through, and I was happy. They understood my frustration. Everything went better than expected. Allstate is very reliable, and they're necessary to have.

I purchased an Allstate protection plan when I purchased a cell phone and when I did a claim, it was really easy on the computer. They sent me the label in the email and paid for the shipping for me to return the broken phone. They ended up refunding the purchase price of it, so that we could buy another one. They sent me an email again for the Walmart card, which I had no trouble using. Overall, it's well worth buying that protection plan, especially with my son. He's rough on his phones, and I've had no trouble. I've never had to speak with any customer service rep. It's good.

I purchased my washing machine online, and the Allstate plan was offered through Home Depot. So I also got it online when I purchased the washing machine. I used it when I had a leak and it was easy to submit the claim. The claims process went very well. They just took the information down and then let me know that they would locate an appliance repair company. They would let me know who it would be, and that happened. I was satisfied. It was convenient and easy.

I purchased an Allstate Protection plan for my Oura Ring, which I bought at Target. The Ring broke into pieces the first week we got it. I just went to file a claim with Allstate. They made me print out the shipping label. Then I shipped it out. But they said they couldn't fix it, so they sent me a check. It was simple and convenient. I got my money back.

I bought this protection plan when we bought a a high-end Electrolux washer and dryer from Famous Tate in Oldsmar, Florida.

We couldn't get my mini fridge to plug in. It leaked water at once, so we unplugged it, let it all dry. Then it would no longer work. I bought it off of Amazon and I reached out to the seller. They said, "We're sorry, after 30 days, you're out of luck." The manufacturer said that because I bought it through Amazon, they wouldn't do anything. So I submitted a claim with Allstate. Submitting a claim online was easy. They gave me an Amazon gift card. Having the insurance was worth it. If I get something and I can get insurance on it, I will. The claims process was fine, as well. They also treated me fairly.

We redid our kitchen a number of years ago and purchased the appliances from Home Depot along with the extended warranty from Allstate. When I had to file my first claim, I did it over the phone and it worked out to be fairly straightforward and simple. They had tried defrosting the whole refrigerator so I had to take everything out, store it in an ice chest and do a 24-hour defrost. That didn't work so I had to put everything back in. Then the guy came out and did some troubleshooting. I had to empty the refrigerator portion, not the freezer, and they fixed it. At first, I was a little hesitant because I had to put all the money out of pocket upfront. But Allstate sent me a check within four or five days of the repair being finished. I was very pleased with that.

When I purchased the restored Apple Watch for my granddaughter, I thought the protection plan would be a good thing to purchase along with it. From the day that we received the watch, the battery would never really fully charge, and at the end, it wouldn't hold any charge whatsoever. It was within the time limit that the warranty was with Allstate, so they refunded the money, and then I, in turn, purchased another watch. I then purchased a warranty on that watch through Allstate, too. Their reps were very helpful, nice, and expedient in their results. It was very easy to use and very easy to get it resolved. It was a very good experience. Having a warranty with your items is very valuable, especially on a refurbished item. I would highly recommend it to anybody.

I purchased a protection plan for heaters and the first one broke. I filed a claim online, and the process went wonderfully. Allstate sent me a check, which allowed me to buy a new heater. It was the easiest replacement ever.

I used Allstate before on electronics likes TVs and cellphones. Recently, I purchased a policy for my earbuds and I used it when one of the earbuds went out. It was very easy to file my claim and Allstate's customer service rep was very informative. I didn't have any issues at all. Overall, I love having Allstate and I put warranties on everything that I have now.

My child can be very rough when it comes down to his things, and I have children who can be very rough with other people’s stuff and I don’t want anything to get broken. If it did, I wouldn’t want him to be without something he can use to keep him occupied for the time being. I decided to get a protection plan for my child’s tablet after seeing what it covered. I had to submit a claim, and it was quick and convenient. Everything was online and it was a one-two-three type of process. It was a good experience with Allstate. For the most part, there have been no issues.

Getting a protection plan seemed like a good idea and I got one for the laptop. When it broke, I went online to file a claim. I mailed the laptop to Allstate and they mailed it back. It was a very good experience.

I got an AllState plan for my electric dryer. I filed a claim because it was malfunctioning. The clothes weren't being dried properly. I called them to check it out. Filing a claim wasn't a problem. But it’s after you file a claim to get in touch with them, it's like pulling teeth. They use email. And when you ask questions, they don't answer you. It's back and forth. You can't get to talk to somebody. Then eventually, when I got somebody to talk to, they just said, “Your claim was denied because the technician came and he couldn't replicate the problem. And there was a problem.” I just gave up on them. I'm very disappointed.

We purchased a protection plan from Allstate for a leaf blower. With the way things are made in today's world, nothing lasts very long. We felt we wanted to give Allstate a try, and the cost was very reasonable. The leaf blower quit working. We didn't have any problems with it starting. Then when we went to start it, we tried and tried, and it wouldn't start. My husband thought something must be wrong with the motor. We called Home Depot, and they said we got to call Allstate. I filed our claim online, and they told us we could purchase a new one. I had the receipt from the old one that wasn't working, and all they had me do was send that to them, and they, in turn, got back to me with an email saying, “Here is your money. We're reimbursing you. You don't have to bring the old leaf blower back to the store or anything, but just dispose of it properly,” which we did. It was all done via email. It was a very simple process. I was very impressed.

I got an Allstate Protection Plan for my computer. The screen went bad. I submitted a claim online and it was easy. The process took two weeks and they kept me informed all the way. Their customer service was good.

I have a 13-year-old and I know him, which prompted me to get a protection plan for the PS5. I placed a claim because it would come on when plugged in to the TV but wouldn't show a picture. I went online and the website was easy to use. Dealing with Allstate was peaceful. They fixed it and shipped it back quickly. It didn’t even take a week. The PS5 is working great and is like the original.

Allstate is a good, reputable company. They take care of their customers. Allstate does a two or three-year kind of thing. If something happens to my item, I will have ample time to get part of my money back. But a lot of times, I have to wait a whole year for the manufacturer warranty before that takes effect. Other than that, it's easy to file claims online. Allstate asks a couple of questions. They ask me to take a whole picture, and the picture of where it may have gone wrong.

Allstate Protection Plans is fast at scheduling repairs. I bought my dishwasher, range and refrigerator brand new, so I wanted to get the warranty for them. Having an extended warranty is valuable. One of the range burners did not act right. Allstate fixed it for me. Filing a claim was difficult because I did it online. I didn't get a call back. I had to follow up with a phone call. After that, Allstate was helpful. The lady kept me informed on the process. She texted and called me. She let me know when the parts would come in and when my repair technician would be scheduled and what time he would come.

A two-year Allstate protection plan came with the EcoFlow Wave 2 air conditioner that I bought on eBay. It was a refurbished one and it quit working. Submitting a claim was very easy. They have the serial number on record, and I just told them what it was and what was going on. So, the extended warranty is very valuable based on my experience using it.

I put in a claim to Allstate for a washer and they denied it for some reason. I've been over the phone with several Allstate representatives. I am dissatisfied. From the beginning, I had to go through so many representatives telling me to do this and do that constantly. I had to do the same thing over and over again. Then they would tell me, "Take this off and put this here. Drain this.” I had to do so much, and they were just getting annoying because it took a lot of time to do that and then they sent somebody out and then cancelled my claim.

Somebody bought out Briggs & Stratton stock, and it's all trash. I have an 82-volt battery charger for a Briggs & Stratton blower. I got two batteries and neither one of them will work. I plugged them out and they arched out at the plug real bad. When I bought the chargers and batteries, I thought of adding Allstate's protection plan. It was not that much more expensive, but it's been a disaster. A two-year warranty doesn't mean anything. It's guaranteed a two-year warranty from the company, but Allstate won't back anything up that is not working when it comes in. They have done nothing. They won't even answer my email. I've had Allstate in different situations and it's always been good until this battery deal.

I bought a washer a couple of years ago and when it went out, we didn't have a protection plan. We use the washer often, so I got one. It's better to have it and not need it than to need it and not have it. The washer stopped washing and was just filling up with water and not draining. I called Nebraska Furniture Mart and they referred me to Allstate. I went online and the process was simple. I was asked for information but I didn’t have to do much because it was followed up with a phone call from the techs who were coming out.

I had a wonderful experience with Allstate Protection Plans. It's very easy to make a claim with them. By the time I was on the phone, someone would answer, or I would go to an online agent by text messages and they would answer all the questions. They respond with my claim right away. Several months passed and the vacuum didn't want to suck well. I tried to check on it and there was no plastic, no piece of bags, nothing. Maybe it was something there in the stick with the electrics. By the time I made a claim, it was direct. Allstate sent me the check on time. Excellent service. Also, the warranty costs very good.

My dog urinated all over the couch and stained it. It smelled bad and I had to move it outside the house. The rep from Allstate said they don’t cover odors, and I pointed out that if I didn't tell them that, it would have been covered. Allstate denies you on something that was unrelated and gives you back the warranty expense of what you paid, so they don't have to pay the claim out. Wayfair has refunded the warranty expense, and it went to a credit card that had been closed. I'll eventually get the $47 in the mail. But it was terrible. It's a total scam and I’m not happy with it. I paid for something and Allstate didn't deliver. I'll never recommend them and I’ll never buy the warranty again.

A very unpleasant experience. I purchased multiple protection plans with major purchases from NFM. I attempted to file a claim on my phone of which auto populated an incorrect date. I was moving too quickly. This sent my claim to an automatic rejection and barred me from any future claims for the same product essentially loopholing me from ever getting a payout. It’s a scam.

When I bought my daughter's and my smartwatches, I bought Allstate protection with them. The whole experience was great. It was all by computer. My daughter's battery wouldn't stay charged. I mailed it and got it back quickly. It was simple. I will do it again if I need to.

I called Allstate to submit a claim for the PlayStation controller that had a broken left stick. I spoke to a customer service representative who oversaw my account. After speaking to our rep, I had to print out a shipping label and send my controller back in a box and drop it off at the FedEx store. From phone call to until I got the credit, it took about 10 days.

It took several months for someone at Allstate to finally listen to me and do something about my situation. My TV kept acting up, it wouldn't turn on until I unplugged it, and plugged it back in. Then it would reboot. They first had me reprogram my remote, it help for about a week, I called again and kept getting the run around, then my TV started to change channels on it own and still had the problem of wouldn't turn on until I unplugged it and replug it. This went in for several months. I kept asking for someone to come out and fix it. They told me I would be charged if someone came out to look at it. So they had me do a factory reset. It still didn't fix it. Finally I told them I done they need to come and fix! I'm not their technician. This is why I paid for an extended warranty. Finally I got results. They sent me a new TV after all this BS they put me through.

I purchased an Allstate protection plan at Walmart and the customer service was good. When I made a claim on my item, the process was fair and it went smoothly. Allstate got me the gift card to cover the balance of what I paid for the item. I definitely recommend the protection plan. It’s absolutely a win.

I found out about Allstate's protection plan through Walmart and when I submitted a claim, the customer service was excellent.

I've purchased several warranties through Allstate. I bought a Samsung washer and dryer from Costco, and an option was available to buy the protection plan. I purchased the Allstate plan because the washer and dryer is an electronic item, and I wanted to ensure that I had coverage in case anything happened. I submitted a claim and it was generally good. The only issue I have right now is my washer and dryer. I'm still having issues with it going into a spin cycle after it washes and my warranty might be expiring soon. At the time that I was doing my washer, the person on the other end of the line was able to help me troubleshoot it. I was very happy about it working, but it seems like I'm still getting that problem. I haven't had a chance to deal with it 'cause I'm out of the country right now, but just before I left for my travel, the issue happened again a couple of times.

I have Allstate through Menards on my washing machine. When the washing machine quit working, filing a claim with them was easy. However they sent the wrong part the first time. Then it didn't work. We called this past Saturday to tell them it didn't work, but I wasn't getting any response back though they said I'd get an email. I called back, and they didn't end up filing a new claim until Wednesday. I wasn't real happy with that part. We waited five days before they filed a claim. They're not coming until Monday to fix our washer.

Allstate Protection Plans is very easy to use and they have very knowledgeable people. I was building a house for my son, Nick, out in Arizona. I bought all the appliances back home here in Indiana, and I knew it was gonna be a while, so I went ahead and bought five-year warranties with Allstate Protection Plans. When the JennAir dishwasher didn't work, I'm glad I got the extended warranty. When we got it out of the box and plugged it in, it started the cycle but then it stopped and gave an F7 code. It wouldn't go any further.

I had a problem with an electronic device I purchased on eBay with an expired manufacturer's warranty. The case fan inside my device failed after 4 months of use. Allstate was able assist to replace the fan in an acceptable amount of time. I have not had any issues since, and was very satisfied with this process and fortunate that I had purchased this insurance.

Horrible experience. Allstate refused to honor the claim, stating that I purchased the “wrong” warranty, but the product was considered a major appliance because of the price 400-499, and the Allstate warranty was for a “major appliance $400-499." My claim was denied and they wanted to refund my warranty fee instead of repairing or replacing my item. Allstate and Amazon will both hear about this deceptive practice. I will tell the world about this scam.

I have a warranty through Allstate and I needed my washer and dryer to work. The door error code kept coming on on the dryer, and the washer died. I submitted a claim online, then I called the 1800 number to set up an appointment to get it fixed and we are still working on it. The dryer is fixed for now. The technician came out and replaced a part, and he said that the door jamb is the main problem. The whole door needs to be replaced, and we'll see what comes of that. On the other hand, the drain pump on the washer stopped working and the motherboard was fried. Allstate sent a new motherboard, but we are waiting for the drain pump. The service technician rescheduled my appointment, so now I'm waiting for my next appointment. Overall, Allstate was fine and putting in the claim was fine as well. It’s after that that’s been a problem.

Satisfactory result with the replacement of my insured Sony Bravia 75" TV. It was replaced with a LG QNED Evo 75" TV. The repair serviceman was great. He diligently tried to "save" my Sony. The entire claim process was efficient and timely.

They honored the contract. They tried to fix it and then when it couldn’t be fixed I got my money back. Very happy with them. This was on my Maytag washing machine. They came out twice and it couldn’t be repaired. Their contract stated after two tries you get your money back and I did.

I was scammed of my gift card reporting it immediately and it took a week for response. Of course it was spent by then and they would do nothing for me. I was told to contact store. I did, they said contact insurance company, I did and nobody has done anything to help, leaving me with no money and no more warranty. Also a washer that still doesn’t work correctly

What a waste time and money for a warranty when sent off for repair and come back NOT REPAIRED. Description states what the issue was BUT Allstate cleaned and replaced the battery with WRONG one (was told NOT to send in for repair with battery in it). We get it back 2 weeks later and would NOT charge on base (WRONG BATTERY) and tried it the next day for 1st cleaning. It didn't last 2 hrs. when it got stuck in our kitchen because it couldn't get back to base to charge. NOTHING blocked it. IT WAS NEVER repaired. ERROR 23 "CAN'T RETURN TO DOCK"!!

Allstate was very easy to work with to use my extended warranty to have my printer repaired. I was able to find someone local so I could have it back operating sooner. My only issue is that the reimbursement did not include the administrative fee I was charged by the repair shop.

Not a good experience. The Technician sought a roach on the back of the stove, and stop everything. Place the stove back and left. Later I found out through an email that it was an “infestation” and warranty would not cover.

Allstate Protection Plan is the best plan that a Consumer can buy. I would buy this plan again with any product; I don't know what would have happened if I didn't have the plan. I will tell my neighbors about Allstate Protection Plan because it is one of the best plans that I have ever purchased.

From the first phone call to Allstate and Square Trade, every contact with their care team was courteous and helpful. The repair was scheduled and completed in a short time and I was very satisfied.

Allstate refunded my money so that I could turn around and buy a new ice maker. They were very thorough and quick. I also got protection on my new ice maker because of the positive experience that I had with the original ice maker. It was very easy to get the claim started.

I purchased a protection plan from Allstate for my washer. Recently, the washer stopped working. When I submitted a claim for it, it was very pleasant. They came out and had the right parts with them, because they knew what the problem was and fixed it right away. It was just a great experience overall with Allstate. They were very easy to work with and great workers came over, as well.

It's been over 30 days approved but no reply or replacement product. I'm just concerned and don't know who to talk. I did get a response saying my claim was approved and that's great news but how long should it take to receive a product after filing a claim. Does Allstate really stand by their investment with customers?

I never received my replacement and never heard back from y'all!!!! My phone still broke. I can't use it at all. Please help me or give me a call at **. Thank you very much!

Our controller stopped charging, so I filed a claim with Allstate, but it hasn't been replaced. They said they were gonna send out a new link. But I haven't seen it. I've had good luck with them in the past, but this one is not a good experience.

We submitted a claim for our TV and Allstate Protection Plans replaced it at no charge. We received the new TV, and everything was fine.

We bought a Kenmore Elite Vacuum. Getting the warranty claim completed was very difficult. I had several phone calls. I was not advised of the status of the claim until day 6 or 7. The supervisor I spoke with was very terse and rude. She gave me 2 minutes to cover the issues I was having with the warranty claim. After the claim was approved, I received an email from Square Trade that said I was getting a Wal-Mart gift card. I called in to say this was not acceptable and I wanted a check to be issued to me. I was told that I had already accepted the Wal-Mart gift card. This was not a true statement. I asked for proof or evidence of my acceptance. None was provided.

Getting Allstate Protection Plans is a great deal. A lot of people aren't interested in getting warranties. But when it comes to certain types of electronic equipment or appliances, they should get it. I hardly place a call. I almost always do it online. It's easy. Also, the turnaround time is quick. Allstate had somebody come out to attempt to fix the washer. It was still under warranty. They sent someone out twice, but they weren't able to fix it the right way. So, they gave me the money to go out to buy another one. That's fantastic.

The extended warranty was pretty handy. When the heater I had quit, I filed a claim with Allstate and they did real good. It was a pretty easy process.

Filed a claim for my item that had the protection plan. I had already contacted the manufacturer to file a claim through them but manufacturer's warranty had expired. The website is not user friendly and when you contact them directly they are not helpful. Once I was finally able to get through to someone that could help me complete the process. They assured me that everything was completed. Followed up after 2 weeks to be informed that pictures of the items were REQUIRED, despite this not being listed in the terms and conditions or policy guidelines. Asked to speak to a manager and they were of no assistance. After 2 months of sending all "required" information my claims issue has still not been resolved. They have done everything possible to not fully process my claim. At this point I feel as this is a scam and do not recommend to anyone.

I've purchased a few things, mainly electronics, over the years that I had Allstate's protection plan on. The last items were on a dehumidifier and some dishwasher parts. Submitting claims is easy although it's a little weird at times. It was off at the beginning, but the customer service rep I had took care of everything for me. She knocked it out of the park and it was seven days while everything was approved.

I've had to file a few claims with Allstate. The product stopped working. It's been easy to file a claim, but they can provide better customer service. A lot of them just seem very nonchalant about helping you. I had a washing machine that I went through several repairs with, and finally, they just went on and replaced it. I don't know how many times they sent somebody out here. It was very inconvenient. But the protection plan is always good to have.

Our LG TV has a problem with the volume fluctuating. It will go down then up. I called Costco and after all of my info was taken, I was transferred to Allstate. My information was taken and a claim was made. I was told to call back when it was actually happening. I called back 67 minutes later and was told I needed to record the volume problem and send it to them. That was too much. I told her NO I was not recording for maybe an hour or more to record the problem. I have a service call set up in 9 days (my choice). We will see what happens.

Abdul ** was the tech, that came to repair our LG range. He was very professional, and he left us with a working range. He did a wonderful job. And the Home Depot warranty is a great thing to purchase, when you get your appliances.

The representative was very prompt and professional. The representative was very helpful and knowledgeable. The representative walk me through every step to see if I could get my 50 in TCL television working again

It was a very easy process to file a claim. They almost immediately accepted my claim and told me they would mail a check. There were no arguments or doubt if they should cover it. It was just covered and taken care of in a very timely manner.

Our claim was initiated on December 29th. Now, almost four weeks later, and after four visits by the technician, we have one of the two ice makers working. The second ice maker was replaced on Tuesday January 20th, and within four hours of the technician leaving, not only did the ice maker stop working, but now we cannot even get water. The company is claiming that this is a new problem, and unrelated to the repair.

They were very professional. I got a to talk with a real person with almost zero wait time. They helped me get my Samsung tv replaced. I would only get a television with an Allstate Protection Plans at Costco.

I would leave zero stars if that was an option. When I bought the plan I was told all repairs would be made within 2-3 days. A tech did come out a week and a half after I called, however he couldn’t do anything because Allstate never ordered the required parts. He said I would have to call them, gave them order and get him back out. When I called Allstate, they initially blamed the tech, then said they would have to research the issue which would take 1-2 days. 2 days later - nothing. I called again and they gave me the same research line. I asked to speak to a manager and got hung up on 3x in a row.

I bought an extended warranty on my vacuum cleaner from these people. It quit after 8 months. So nice they were on the phone. They did not know what was wrong with it, but sent a part that took 3 weeks to get here. It did not solve the problem. When I tried to call back, the number would not work. They somehow ghosted me. In summation, I paid $400 for a vacuum for only 8 months. THEY SUCK!!!

I made the mistake of buying a SquareTrade extended warranty from Costco. When the LED lamp in my refrigerator died, I called Squaretrade to submit a claim. At first, it was a straightforward process of submitting a description of the problem, providing serial number and pictures. So far so good. Then I had to speak to a "specialist" more than once. The call center appears to be in India and some of the agents barely speak English.

We have a broken dishwasher and have been calling and writing Allstate for 3 weeks and they aren’t helping us at all. They keep saying someone will contact us within 24 hours and nobody ever calls or emails us. Costco has tried to set up an appointment for repair and same story. No one calls or does anything. I would like all the money I have paid them for the coverage. I DEFINITELY NOT BUY THIS AGAIN!!!!

A waste of time and money if you purchase a protection plan with Allstate and need customer service. Good luck. I purchased a protection policy for a Pottery Barn carpet I ended up returning. I was not efficient costumer service chatting with a bot and/or AI when things are not being resolved because they keep repeating the same responses. With no contact number provided at all it is very difficult for resolution. I'd think twice about a purchase with Allstate.

Thus far I am happy with the process. Sadly it took me a while to figure out that I should have expecting and looking for an email from Allstate not Walmart. I have since located the email requiring my signature on the affidavit required in order to release my long awaited refund. I anticipate that my continued contentment can only be topped by actually receiving my refund in a timely manner.

Submitting the claim with Allstate Protection Plans for my earphones was easy. I spoke with someone from customer service because it was in the instructions. If it wasn't in the instructions, I wouldn't have had to call anybody. Allstate replaced the earphones. They were shipped in three days.

I have several items with Allstate. I had them when I bought the products. The last one was some furniture that I have for my house. Filing a claim for my defective product was easy. Everything is already taken care of. Having an extended warranty is valuable.

An Allstate protection plan was offered with our NC portable vacuum purchase through Walmart. After eight months, the vacuum quit working wherein the power button was trying to give out. I couldn't change anything and it wouldn't shut off. I submitted a claim and it was very easy. The customer service rep I dealt with was very polite and user-friendly as far as getting information and knowing the status on everything. The replacement was nice. Overall, it was outstanding. I definitely learned my lesson on protection plans a long time ago, and I would recommend Allstate. It's worth the money and they have great customer service.

At the beginning, it was difficult to file a claim. I'm not computer-savvy, so I had to have my daughter help me out. Allstate claimed they fixed one of my children's headphones, and they sent it back, but it's still not working. They fixed the right side with a part and put it back together, but we don't hear any music coming out of that side. The gentleman told me that it was approved for me to send it back, but I never got the label for me to do it. I called the lady yesterday, and she told me to give her two days to call them back because their system was not up. But so far, I'm very pleased with Allstate. I would recommend them to a friend.

Having a protection plan is extremely. I wanted to warrant my glasses from scratches and damage and an Allstate protection plan was offered through Sam's, the place I bought the glasses through. When my lens were scratched and I couldn't see out of them, I submitted a claim. It was extremely easy, but Sam's also assisted me, which was helpful.

I needed to file a claim for my diaper bag and the process with Allstate Protection Plans was ver easy. I was offered to either return the item or receive a gift card for Walmart. I chose the gift card option and it worked perfectly. I was able to order another diaper bag.

I purchased the protection plan for an icemaker, because I've had other ones that have messed up. I bought Allstate online from Walmart. Super easy.

When we purchased our washer and dryer, the sales person highly recommended the protection plan. We had an issue with our dryer. We had somebody come out and it was just that the vent was closed, not a mechanical problem. The tech reopened it and it was fine. But while he was at the house, I mentioned to him that the lid on the washer made a clicking sound. He said, “Report it and I'll come back and fix it,” which I did. Allstate sent the part, and he replaced the lid. We were pleased with everything from start to finish. If I have to buy another protection plan somewhere, it will be Allstate. I highly recommend them. They did everything within a great amount of time, and everything was taken care of.

I have Allstate for my Samsung washer and dryer combo, sectional, couch, for my $3,000 Samsung refrigerator that has all the bells and whistles. I always purchase the extended warranty for anything that I buy from Nebraska Furniture. My couch is a year and three months old, and it's collapsing in two different areas. The chaise area is completely concave, and Allstate hasn't fixed it yet.

I had a bit of a challenge using Allstate's online kind of portal thing. I don't know if there was a difference between my trying to access it via cell phone versus laptop, but eventually, it worked out. It was two repairs, one for each appliance. It was a stove and my dishwasher.

The stovetop on my oven needed replacement and Allstate’s response was fairly fast. It was replaced and done within a week. Everything has been perfect since then. The pricing was reasonable. Warranties are always such a double-edged sword. They feel like a scam sometimes but it worked out in this case.

I love the Allstate protection plan and I buy it for everything that has it. I bought it for my Motorola phone and other items, including my printer, computer and Vizio television. I've had to use Allstate before and I've never had any problems. The reps helped me on how to delete everything off the phone.

Walmart offers Allstate Protection Plans, and I got it for the handheld vacuum I bought yesterday. I get a warranty for everything. They’re very important. I recently filed a claim online for a security camera that stopped working. Allstate is always very quick and thorough, though I have to mail everything back in.

I recently had a dishwasher repaired by Allstate. I wasn't happy with getting in touch with the service. Nobody spoke English. I couldn't understand a word they said. They must’ve had a speakerphone. I couldn't hear them. Also, someone was supposed to be here. They didn't show up and I never got a call. I called Allstate back again. The people came the next day. However, they never said they were coming that day. They just showed up at 6 o'clock that night. But it was wonderful dealing with Allstate. I recommended them to somebody else.

The sales rep was awesome when I got an Allstate protection plan for our washer and dryer. I got it through Home Depot and I was very satisfied. I needed to file a claim because our washer broke down and Allstate replaced it. The process was super easy and the people who helped me were very good.

The Allstate protection plan was cheap, and the coverage was for two years. It wouldn't hurt in case something happened, so I got it for my Keurig coffee machine. I filed a claim two years ago and it was super easy. I should have done it sooner. I just never got around to it because I thought it was gonna take a while so I kept pushing it off. I got a response within a week starting from the initial claim to getting reimbursed. The product is cheaper now but Allstate gave me the amount that was needed. It was a good and hassle-free experience. They were able to handle everything electronically.

I wanted to ensure that I wouldn't have to worry about anything about my computer. This was my first time filing on what I consider a major purchase, and it was easy. I did it online and I'm still waiting.

Allstate Protection Plans comes as part of my coverage through American Home Shield on all my electronics and when I needed to file a claim, the process was extremely easy. I did it online, and the service was quick, which exceeded my expectations.

I'm satisfied with Allstate Protection Plans. I've put it on everything that's electronic. I filed a claim for a Samsung 7 tablet for water damage online. It was simple. It took 10 minutes. The tablet is supposed to be replaced.

I recommend for people to get Allstate Protection Plans all the time with their stuff. Anytime people order from Walmart or they get a TV, I always let them know to not forget to get the Allstate protection plan because it worked miracles for me. Allstate always helps me out. They have been very good to me since I started with them. And I'm not gonna go without it, unless I go somewhere else.

I purchased Allstate protection plans for an Xbox XXL and a VR headset for my son. I had to file a claim six times for my son's VR and the first time I called it in, I encountered some confusion about whether I needed a receipt. Initially, I was told I didn't need it, but then they asked for it. After clarifying, the process went smoothly, and they fixed the issue without further problems.

Allstate was part of the item purchase. Their online portal was a little confusing. But it was a quick turnaround and we got the repair. It worked well.

The place I purchased my wedding ring from offered an Allstate protection plan for it. When my wife tried to file a claim due to wear and tear, it was very hard. Nobody tried to help her. I got involved online and it was not easy. I got somebody to help me out on the phone and it was not good, especially foreigners, so I had to request someone in the united states to help me out. I got help, but so far, it has not been a good experience. I don't think my ring thing got lost in the mail. I called Allstate again, and there was no help. I'm still waiting.

I purchased a dehumidifier online through Walmart and I was offered an Allstate protection plan. It was a wise purchase for me ‘cause I needed it and it did what it was supposed to do when the dehumidifier quit working properly. It was running and it sounded fine but it was not pulling any moisture out of the air. I contacted Walmart and they gave me bad instructions. They said I had to go to the manufacturer, so I wasted about an hour trying to do that. When I finally went back to my email from the protection plan company, it said how to contact them if there was a problem. Once I contacted the protection plan company, everything went fine.

Allstate responded to my claim but it took three weeks for someone to show up. So far, they're replacing the item, but I'm waiting for it.

The electric fireplace was billowing out smoke. So, we unplugged it and shut it down. We sent in a claim and everything was wonderful when we spoke to customer service. They were very professional. Everything was good.

The protection plans that I've had have been very useful and necessary. I got Allstate through the store where I purchased the item and it’s 100% valuable. I was very appreciative of it the last time I made a claim.

The water cooler was leaking. Filing the claim with Allstate wasn't easy at first. They denied the claim immediately when we did it. We had to call them and then once we talked to somebody, they were fairly quick about processing the claim. I explained to them exactly what happened. They listed the reasons for failure. I gave the reason that the cooler was leaking, and they just assumed that I was filing a claim that I wanted them to repair my floors for the damage that it caused. But once I explained to them that I was looking to get reimbursed for the cooler itself, then things progressed.

I got the protection plan with Allstate when I bought my phone and it was easy filing a claim. They had to replace my phone. Overall, it was a great experience.

I have Allstate on several things through the store. The ONN tablet broke. I filed a claim and did it mostly online. I filled it out and received the gift certificate to get the new tablet. It was very easy. Having an extended warranty is very valuable.

The claims process was very easy and didn't take a lot of time. I'm very satisfied with the plan right now. I'm still waiting to get my oven fixed. But so far, setting up the repair appointment has been good.

The Allstate protection plan seemed like a great coverage and I got it. When the controllers of the Nintendo Switch broke, I tried to send it back. The rep from Allstate told me to go to the store and I could purchase one, take a picture of the receipt, send him a picture of the receipt, and they were gonna reimburse me the money. And they did.

When the service man arrived he was able to Reset the button in a matter of Minutes. The instructions that came with the Refrigerator did not explain the process thoroughly. He was very helpful at explaining the whole process. None of the parts that were sent out were necessary and he took them with him and he was going to return them to the manufacturer.

I got a protection plan from Allstate for my microwave and when it stopped working, filing a claim was easy. I went online and I was prompted on what to do, and followed the directions. I had a little trouble because I didn't receive the first certificate, but the claim was done within two days. I'd recommend Allstate.

These people made good on their promise to check unit and if defective would pay claim. They did and there's nothing bad I can say about company. Thanks guys and when I buy something I always ask for your protection plans. Keep it up and thanks again.

My daughter needed a watch, and I got an Android smartwatch. I got a protection plan online at Walmart and Allstate Protection Plans was the option that was given. When my daughter was taking the watch out of her backpack at school, it got caught on something and it flew out, cracking the screen. I filed a claim with Allstate, and it wasn’t hard. Everything was through text messaging, and it was easy to communicate with them. I got an email saying that I had options, so I picked what I wanted. A few days later, I got a message saying that it was gonna be reimbursed instead. So, that's irritating. It got my daughter’s hopes up, too.

When the washing machine quit, we called the store. They were having us go a different direction. They wanted us to have somebody come out from our local area and diagnose our problem. They wanted $110 to do that. But we didn't wanna do that. Somehow, they got ahold of Allstate and then everything went really smoothly from then on. We were told that a gentleman would come from Allstate and fix our washing machine, that the parts would be coming to us and that's exactly what happened. He fixed it and he left. But then we threw a load into the washing machine and it said that there was no water supply. We called him and he came right back out. He had just forgotten to hook up a little hose.

Allstate Protection Plans is the worst. I have an upright freezer with them. When I called them about the warranty, they started talking to me and said, “We're gonna fix it right away. No problem at all.” They took weeks to find somebody. I called them because they never called me back. I asked what was going on. They said they couldn't find a technician so they will send me a catalog, I choose the freezer I want, and they will send it to me. I said, “Okay. That sounds great.” That never happened.

Things happen and you wanna get your money's worth for what you pay for. Having that extended warranty gives a self-assurance. I filed a claim with Allstate Protection Plans to get a new controller because the PlayStation 5 controller stopped charging. Filing the claim was of moderate difficulty. Allstate gave me a number and it told me to go on to the website. But it has no information on it. I called the 1800 number back and it tried to keep sending me back to do it online, but it isn't working. They need to make the app user-friendly because it was confusing and frustrating. I tried for two weeks just doing it through the app before I said, "Forget it. I'm just gonna try to talk to somebody." I had to keep going through all these prompts until I get someone on the phone. But I explained the situation and I had no issues after that. It was a good interaction.

The little snap on my headphone where you can put on your belt loop broke, and it fell about 20 feet in the air, and it got ran over before I could grab it. It was destroyed, so I made a claim to Allstate about it, and they gave me my money back. The claims process was straightforward. All I had to do was go on the website and claim it. They sent me an email and they had all the stuff. They told me what to do, and to put it in the box and make sure that there weren't batteries that explode or leaking. Then I sent it off, and they sent me a email, and it showed me where everything was. It was pretty good. It was fast, easy and reliable. The extended warranty is very good to have one. The only bad thing about it is if you forget about it, and then you break it after it's gone, and you don't get another warranty, you screwed up right there.

I did one claim last month because the washer went bad. The technician came in, checked in, and they said the repair and parts cost is more than the cost of a new unit, so they wouldn't be doing that. So Allstate reimbursed the original cost of the washer in the form of a Home Depot gift card. When I used Allstate before, they used to respond within 24 hours. But now, the communication is mostly in email format. Sometimes, their reponse took two days, but 24 hours should be good enough for that. It took more than two weeks to get my reimbursement. I didn't have a washer, and I was going to a nearby laundromat to get my clothes washed. There was a technician appointment delayed. It was supposed to be a Friday, but he came next Monday. It should have been handled better, but other than that, I don't see any issues.

I bought this plan for a few things, but they ran out on me. They didn't break. I recently had a trimmer that broke about four months before the plan ran out. Allstate paid me $24.95 for it and sent me a check in the mail. I made a claim one time before and it was so hard that I wasn't even going to submit a claim for the trimmer. I called up six or seven times. But I figured I'll try and this time, it went fast and easy. I did it online and didn't have to call anybody.

Quick and easy. Had a resolution within 24 hours. Everything was smooth, everyone was helpful. Had no issues with submitting. Start to finish was easy. My tv died suddenly and they replaced it with a similar, newer design tv.

You replaced a Ionvac robotic vacuum for me. You sent me a list to choose from that gave me product numbers that were impossible to research. What I got was a piece of junk. I threw it in the trash. I will return to Amazon. They replace what you buy. YOU DON'T.

Extended warranties as the ones offered by Square Trade are an insurance against the inferior quality we see in today's manufacturing. Appliances used to last half a lifetime, we live longer but appliances suffer from a shortened lifespan. Hopefully the government will intervene on this issue protecting us consumers. What a shame to have to resort to those safeguards.

My vacuum just stopped working.... Filed a claim... Allstate replaced it no problems. A few questions and I was done. Love this company. Will always get their warranty. They always come through without any problems.

It was a very easy straight to the point and extremely fast process. The entire process from start to finish was streamlined and made making the claim so easy. I sent it in and had it back with in about three or four days. They shipped it back in a very secure package. Shipping was a breeze.

Terrible experience! I called I. This a week ago now and you sent the wrong parts. I called in and you escalated and promised to send the correct parts. I even provided a picture of the part. Now it’s Wednesday and nothing. No tracking info. No idea what’s going on. Awful.

My claim was handled quickly and professionally. Information that was required was easily provided and the end result was to my complete satisfaction. I was very happy that I purchased the extended warranty through Allstate.

My son's bike broke. I had no issues get a replacement bike sent out and delivered in a timely manner! So appreciated! The first time it broke the manufacturer sent us parts to replace it ourselves. After it broke a second time the manufacturer warranty had expired and I was able to use my extended warranty through Allstate to get a replacement bicycle.

I never received a renewal notice nor was I warned that my policy would be canceled nor was I informed of said cancellation. I was able to get my policy re-instated 1 year later with the help of a great agent in Ottawa. In addition, they took away my 30 year historical record which added $448 to the premium when the error was at your end.

My TV remote was not keeps its charge. I called Allstate Insurance, they made it easy replacing my nonfunctional TV remote. The customer service representative was very friendly and knowledgeable. I received my replacement within a few days. Once I received the remote, reprogramming was easy. I highly recommend Allstate and Costco insurance.

My Frigidaire Gallery ice maker was malfunctioning, along with a water valve leak. The initial contact over the phone went well, with parts delivered per the expected issue of repair. Repair technician confirmed the issues were both a valve leak and malfunctioning ice maker, he addressed all issues promptly and effectively, this was done with a highly professional repair person provided! Great Job by all involved in my claim process.

Took over a week for Tech arrive to the First time but wrong parts ordered. Then, over a week later, tech arrives again, but no new parts have been delivered. No idea given as to when parts or tech will arrive again. So far, not too happy with the service provided!! I have been left with no washing machine for several weeks now.

This entire experience has been profoundly frustrating and difficult on multiple levels. From start to finish, the process was so poorly handled that I am seriously reconsidering whether I would ever want to file a claim with this company again. The lack of clear communication, the unnecessary delays, and the overall complexity of the procedure turned an already stressful situation into an exhausting ordeal.

I bought an open box pc on eBay with a one-year warranty through Allstate. The pc died after 2 months. Ebay will not help because it is over one month, Allstate won't help, referred me to Squaretrade. Squaretrade will NOT honor the agreement. I spent over 40 hours trying to resolve this and I am having to go to court to make SquareTrade honor the agreement.

What an amazing process! From the very start Allstate & Square Trade were swift in processing my claim. The best part is that they treated me like a valued customer AFTER THE SALE! That speaks volumes about a company. I tell EVERYONE I KNOW to purchase the protection plan because it’s a win-win! Keep up the good work!

Excellent service reps. Many hiccups with the system along the way. They handled everything for me to keep things moving smoothly. Fast processing. Will continue to have them as my claims carrier. I would suggest that others use the option when getting glasses. It’s better to be safe than sorry - especially when you can work with a co only you can count on.

My customer and claims experience was Excellent! Promptly solved! No unnecessary Hassle and extraneous steps. I was treated very well & with respect! Thank you Allstate/Square Trade Very Much! Agent was very helpful, understanding and most professional!

I purchased an Allstate Protection Plan for my Garmin Vivoactive 5 smartwatch at the time of purchase. The watch has a retail value of $199, and the protection plan cost $30. I filed a claim under the protection plan, and my watch was received by the authorized repair facility on December 16, 2024. As of today, the device has been in their possession for over three weeks with no confirmed repair completion date.

Updated on 01/06/2026: I got a call from SquareTrade today. They promised an email within one hour. Nothing arrived. I called back three hours later. Another rep gave the same excuse and promised an email within two hours. Still nothing. This company wastes your time and delivers nothing. The communication is terrible. The follow-up is a joke. I would never recommend to anyone.

I filed a claim for my eyeglasses. Allstate sent me links and I just went by that. I had to wait for the final approval and it took two weeks after that. It wasn't too bad. There's always some wiggle room.

We haven't had any problems with Omega Auto Care every time we've had a problem with the truck. The claims process is easy. The dealership calls Omega, does all the back and forth, and we just pick it up. So everything Omega said were gonna do, they’ve done. The transmission went out and that was handled well. The axle was messed up, and the issue hasn’t been addressed, and we have to take the truck back. But that doesn't fall on Omega, that's on the dealership.

When we turned the TV on, it started an update. It was supposed to finish after the update but didn't really bring the system back to normal. It's just still resetting by itself and doesn't go farther than that. So I called Allstate. They sent a technician and told me to do a reset. I followed the instructions, but the problem stayed the same. They decided to just send me a new TV. It's good that I got a protection plan. I work with electronics, and you never know when you're gonna need it. I just try to cover myself. Overall, I'm satisfied with their service.

My tablet was not working properly. It wouldn't stay on and was not charging. I filed a claim online but it just kept prompting me to go to the Allstate site from the buyer that I bought it from. When I went there, it says file a claim. But when I press the button, it wouldn't go any further. It just kept staying at the same screen.

When one of the earbuds was damaged Allstate replaced it free of charge. They didn't even have to take it back. I was impressed by that. It was a pain in the butt going through but I was very pleased with the outcome. I have recommended it to others. It’s a unique experience. It’s not for nothing. They said it covered anything, and they did.