Allstate Protection Plans Reviews

I have had several items covered under an Allstate protection plan. I filed a claim for my robot vacuum, and the experience was great. It was easy to file a claim, both online and by phone. The customer service was excellent; they answered all my questions and met my needs.

I recently had an experience with Allstate Protection Plans when my TV's screen unexpectedly went blank. I found the online claim process quite easy, and they responded within a few hours after I submitted a picture.

I will say I don't always elect coverage for my eBay items but after my experience with Allstate, I'm going to every time. When an issue with a coffee roaster showed up on "gently used" one I bought, Allstate listened to my issue and then made it easy for me to make a claim. I think that's the way these things are supposed to go...No hassles, no delays. Thanks Allstate!

My claim experience was expedient, the return label was convenient for shipping, and my reimbursement was quick. Thank goodness for the brochure & instructions, as the Walmart associates weren't helpful when explaining the process to me. The email communication throughout the claim was very clear and detailed. I appreciate the follow ups. I would use this insurance again for a future device.

My attempts to contact customer service have been unsuccessful. The Website has all the buttons but they don't work. I feel like I've been ghosted. I won't be using Allstate in the future. I made a purchase on eBay which never materialized and I'd insured the Item with Allstate's Squaretrade. EBay refunded the purchase price of the item but have no control over Squaretrade (Allstate) so I tried to contact them to work a refund or some kind of compensation but their website just plain didn't work. So I'm left, "holding the bag. I will avoid Allstate in the future.

The insurance policy is bad! I made a claim back in July, wristband had broken. They fixed it but did a bad job fixing it, so I had to make another claim because of your bad work. 6 months later, the wristband came off again and I was unable to make a claim because I had "gone over my limit." Don't charge your customers a claim for something that is your fault and your bad work. Horrible service!

I am incredibly impressed with the swift turnaround in getting my Apple Watch repaired. The entire process was seamless, from the moment I reached out for assistance to receiving my watch back in perfect working condition. The team at Allstate demonstrated exceptional professionalism and efficiency, ensuring that my experience was smooth and hassle-free. Great job, Allstate. Thank you so much!!

Review for Warranty Service – If I could give zero stars, I would. This warranty service has been nothing but a headache from start to finish. First, they shipped the replacement part without including my apartment number. FedEx even called them to fix the issue, but despite me also calling to follow up, they never corrected it. As a result, the part was delayed.

The online claim process was quick and easy. I was able to submit pictures and pay my deductible as part of filing the process. My claim was reviewed immediately, and a same day response was received. Communication via e-mail regarding status and next steps was excellent. I received my gift card for replacement glasses within a few days after submitting the Affidavit for Reimbursement. Overall, the whole process was pleasurable and handled in a timely manner.

Was a easy process on our glasses claim, we got a Sam’s e-gift card to replace the broke/scratched glasses.** I would recommend this insurance. It’s an easy way to cover breakage. So run down to Sam’s and buy your glasses and don’t forget the insurance, it not very much money to get it.

Outstanding customer service. Great help to me to get my laptop repaired. Everyone I spoke with was polite and very helpful. I will definitely recommend Square Trade to everyone who is able to use this service. It is definitely worth the money.

I am still e=waiting for a tech to repair my recliner. I received an email stating my claim was approved. I have followed up several times to check when the tech is coming to repair my recliner. I will. Receive the same message, "You should be updated within the next two days". Another two days have passed. Several times. I called again on February 3 to let them know I am still waiting on the tech to repair my recliner. The part ordered arrived February 2, 2025. I am still waiting, and the insurance coverage is taking way too long. Please repair my recliner or replace my recliner.

Square trade/ All State warranty on Home Depot purchased Samsung microwave handle came off was told pay for repair and get reimbursed by gift card or check. I am puzzled why get a warranty if I have to paid for repair, should state in bold letters “We reimburse after you pay for repair” ripoff… Overseas customer service…

Absolute Worst Warranty Service – Feels Like a Scam. I submitted all the required documents—original receipt, photos, and everything they asked for—yet SquareTrade keeps sending the same email demanding evidence I’ve already provided. What makes this even more absurd is that when I called customer service, they confirmed they have everything they need. So why am I still getting the same runaround? This is beyond frustrating. SquareTrade sells warranties under the promise of peace of mind, but when it’s time to honor a claim,.

My Bose headphones stopped charging. I remembered that I bought an extended warranty and decided to file a claim. All I had to do was create an account and my plan information was right there! It was easy to open the claim and track it. The instructions to send my headphones back were easy, and when they couldn’t fix them, I got a check within another week. I recommend a plan with Allstate!

This organization has been a nightmare to work with. No issue taking your money for a warranty, but when it comes to placing a claim on the purchased warranty, there is no desire to assist. Have been in contact with them dozens of times, jumped through every hoop communicated, and still no remedy. Receive confirmation emails stating you need to call in to finalize the claim, just be transferred numerous times to multiple departments. I'm at 10 different calls so far, followed exact directions, and still no solution. I'm convinced they are difficult to work with on purpose, so not to have to pay out on valid warranty claims. Absolutely terrible organization!

After getting past the delays caused by, I no longer having access to the email address I originally had when I registered for my LG Refrigerator, I was very pleased with the service and the response time of the service. I experienced no nitpicking or delays in the claim due to fault finding, liability, etc. I will recommend Allstate Protection Plan to my friends.

Chair broke after 4 years and Allstate replaced it. They sent company out first to repair and it was beyond repair. Process took a very short time and was sent replacement from Amazon in just a few days. Been buying warranty on most major products and has paid off several times.

Screen detached from the keyboard. I saw the boarder of the screen had glue becoming undone. The boarder of the screen started to pop out. Finally the screen became undone. Can someone tell me if you will be replacing the laptop? My experience was great with your customer service.

This is absolutely the worst experience I have ever had with any protection plan ever. Asurion was SO much better. I sent them my old phone. They got it and they never sent my EGIFT card. LITERALLY A SCAM.

I submitted a claim with Allstate Protection Plan because I needed troubleshooting information for a product that wasn't working. The initial process of submitting the claim via email was really easy. I did it after looking through the information bubble. However, I have run into a bit of a challenge since then. They were going to give me some instructions on how to troubleshoot and if that didn't work, then I'd have to call back. I believe they sent the information to me when they said, "Go in here at this site," but I don't know where it was. I've been waiting for over a week to receive instructions on how to troubleshoot the issue. I chatted about it last night, but they just sent me a copy of the email traffic. I still don't know any troubleshooting methods and the product is just sitting here not working.

I purchased a PlayStation 4 controller and decided to get an Allstate protection plan for it because you never know what happens and you always get the insurance. Unfortunately, the button on the controller stopped working. When I submitted a claim, the process was smooth. I went on the website and it said I had to take it back to the manufacturer. I took it back to Walmart and they refunded me. After that, I went online and bought a new one. The entire experience was positive, and I'd certainly recommend having the insurance 'cause it's better to have it than not.

I recently had to use the Allstate Protection Plan for a heater. The fan stopped working, so I submitted a claim online. Allstate sent me a card, which allowed me to purchase a new heater. The process was very fast, and the heater is working well now. Overall, Allstate Protection Plans provided excellent assistance. I’d definitely rate them highly across the board for service, price, and coverage. Although my daughter interacted directly with customer service on my behalf, my experience with the online process was seamless.

I had a claim on my wine and beverage refrigerator's protection plan with Allstate, purchased through Costco. The refrigerator's drawer mechanism broke, and although a local repair person was sent, they couldn't fix it due to parts being on backorder indefinitely. They offered a replacement, which they weren't able to do. Ultimately, Allstate then decided to send us a check for the full amount we paid. While I usually purchase warranties for peace of mind, I was very impressed with the Allstate protection plan's efficiency and support. It was a great investment for such a unique and expensive appliance, and I would definitely give the experience a 10 out of 10. I highly recommend Allstate for anyone concerned about the longevity of their major purchases.

I filed claims with Allstate for my refrigerator and stove, both of which had issues. The refrigerator developed a crack in the freezer door behind where the water and ice dispenser is located. As for the stove, while cleaning the glass in the door, a bar that was supposed to hold it in place ended up being defective. I contacted Allstate, and they were prompt in addressing the issues. The claims process was straightforward as well—I simply went online to file a claim, uploaded the necessary photos, and received a response within a few hours. They sent repair personnel to assess the damage, but later decided to reimburse me with a check equivalent to what I paid for my appliances instead of proceeding with repairs.

Chair that was purchased one of the leg, we could sit on the chair without falling on the floor. I reached out to All State. I completed the request form. Allstate requested a picture. Send picture and was given option to return or to get a full refund. I chose to receive a refund. A full refund was send via mail. Quick and simple resolution.

It took me two lengthy conversations to complete this claim. The first person just wanted to argue, and the second person was so cordial and took her time to make things right. I've had other claims that didn't take this much time to complete. Hope I don't have another claim in the future, but if I do, I don't look forward to this slow process again.

I recently had an experience with Allstate Protection Plans when my Acer Chromebook was damaged. I bought the Chromebook at Walmart and got the protection plan at the same time. The incident happened when my daughter's emotional support dog accidentally knocked the device off the desk, resulting in a shattered screen. Despite the mishap, I couldn't be upset since it was my fault for not placing it securely. To file a claim, I used the online process, which was straightforward and user-friendly. I even had some communication with a representative to confirm whether my warranty was still active, and thankfully, it was valid until April. The entire online process was self-explanatory, making it simple for even a tech-challenged person like me.

I purchased a protection plan from Allstate for my robot vacuum cleaner through their online platform. Setting up the protection plan was incredibly straightforward, and when I needed to file a claim, the process was also very simple. I currently have a claim in progress, and they are managing it efficiently. I would definitely recommend Allstate's protection plans to friends and family because they safeguard your products and provide replacement or repair as needed.

I had a frustrating experience with the Allstate Protection Plan for a jukebox I purchased. It started with issues like a stuck CD and slow-playing albums. When I tried to make a claim, they initially couldn't find my policy, which forced me to send them a copy of my receipt. This entire process was a major hassle.

I have purchased Allstate Protection Plans for several appliances, including a microwave, stove, and refrigerator. Initially, I chose it because the retailer offered Allstate as their warranty provider when I made the purchases. I did have to file a claim on the microwave when the digital display started malfunctioning. Fortunately, initiating the claim process was straightforward; I simply called and explained the issue. The representatives were knowledgeable and tried their best to assist me. In the end, Allstate refunded the full amount I paid for the microwave as the repair costs were too high. However, the refunded amount was not enough to cover the reinstallation of the new microwave, something I believe should be included, so I had to pay out of pocket for that part. Despite this, I would recommend having an extended warranty on appliances to others.

The couches I purchased from Wayfair tore and broke, and I needed to file a claim with Allstate. Starting the claims process was fairly easy, and my interactions with Allstate’s customer service were smooth as everything was handled through email. They provided thorough assistance, and the resolution for my claim was getting my money back, which was enough to repurchase the same type of couch. The compensation arrived around two weeks after they informed me about the resolution.

I purchased an Allstate protection plan for a gaming monitor that I bought from eBay. I decided to get the plan because of past issues with shipments and manufacturing. Unfortunately, when I opened the monitor, there was a large black area on the screen that affected its quality. Using the Allstate protection plan, I initiated a claim. The process was really easy and quick, and instead of repairing the monitor, they reimbursed me. I would definitely recommend Allstate protection plans to others for the peace of mind they offer.

I purchased an Allstate protection plan for my washer and dryer through the store where I bought them. Eventually, I had to use the warranty for the dryer as it wasn't working. The customer service experience was frustrating; they scheduled technician visits and then canceled multiple times. We have a large family, and it was over two weeks. In the end, they never showed up, forcing me to fix the dryer myself, which was disappointing given that I paid for this service.

I had an experience with Allstate Protection, formerly known as SquareTrade, where I purchased a protection plan for my vacuum. I did it online and printed the necessary paperwork. However, when they printed the paperwork off, it asked me for all the information that was almost in the claim. I went back online to fill out the required details, placed everything in a box and mailed it.

I have used Allstate Protection Plans for a few of my electronic purchases, especially for computers since I tend to go through them quite a bit. Recently, my computer screen got cracked. When they repaired it, they replaced the glass top, but the touch screen feature didn't work anymore. I'm not sure if it's something I need to get fixed elsewhere.

I am satisfied with the resolution to my claim. Someone always answered the phone when I called, and the email communications were prompt. The electronic forms were simple and straightforward. I am glad that I was not given a lot of hassle. Thank you.

I purchased an Apple iPad with an Allstate protection plan. Initially, the explanation about the protection plan wasn't thorough. When my first iPad got damaged, I assumed I could have it repaired in-store, which wasn't the case. I had to go online to file a claim and follow those steps. Although the process was easy, it took a few days longer because of an issue with the shipping label—I had to print it myself instead of them mailing it to me.

I recently used Allstate Protection Plans for a purchase I made at Walmart, specifically for an e-scooter I bought for a child this past summer. I generally take up protection plans for products that meet a certain price threshold, and Walmart typically offers these plans during purchase, even though I use the self-checkout option.

I initially learned about the Allstate protection plan when it was offered to me at checkout. I decided to get it for my office chair. Unfortunately, the chair's seat cushion collapsed and was no longer providing support, so I had to sit directly on the plastic shell.

TV screen went black and no picture, continuous loop and no control with remote. Replaced Xfinity cable box first and then called SquareTrade. Went through several hours on the phone with ST and Samsung to finally get resolution to the problem. The service tech arrived and quickly diagnosed the picture tube was defective and replaced the picture tube with a new one an the issue was resolved. I don't know what else to say at this time. The whole experience took way too much time to resolve my issue.

I recently had a positive experience with the Allstate Protection Plan that I purchased at Target for a shopping cart. Unfortunately, the wheel on the shopping cart broke, prompting me to submit a claim. I found the process of submitting a claim online to be very easy and the overall claim process was fast. I was satisfied with how Allstate handled the situation, as they compensated me for the damaged item. I would describe Allstate Protection Plans as a good insurance option and would recommend it to friends and family.

I recently had the opportunity to use an Allstate protection plan I purchased for a gold chain, and I must say, the experience was quite positive. I've had to file two claims so far, and the process was incredibly easy and efficient. I just went online, filled out the necessary forms, and within less than two weeks, my repaired item was sent back to me. One of the chain links had broken, and they did a great job soldering it back together.

I usually buy protection plans for items I purchase at Walmart. Every time I shop online using their app, I add the Allstate protection plan without hesitation. I’ve filed claims with Allstate three times, and while it was easy to do, only two claims were approved.

I purchased a Android tablet from Home Shopping Network. I had a problem with it. It wouldn't charge so I think that you can do a review here. So I reached out to them and ask them for help. They email and call me and got to the problem and now I'm happy with the end of the result. This is a good responsible company. Next time I get any more Electronics from Home Shopping Network I will make sure that I will get their protection. Thanks guys for your help.

I recently filed a claim with Allstate Protection Plans for my daughter's eyeglasses, which had broken frames and scratched lenses. I purchased the warranty from the store where I bought her eyeglasses. The claim process was super easy, mostly conducted online via email, and I didn't need to speak with a representative. I only had to upload a picture and pay the deductible; Allstate paid the agreed repair cost. Overall, having an extended warranty was a great experience for me, and I found their service straightforward and effective. I highly value the coverage they offer and feel it's definitely worth it.

I had a Google Pixel 6 Pro for which I purchased a protection plan from Allstate when I bought the refurbished phone from eBay. One morning, the device unexpectedly stopped turning on. Fortunately, I had flagged the email about the protection plan in my inbox, and it smoothly guided me through the claim process. The entire procedure was extremely easy, including the shipping options provided by Allstate. I would recommend Allstate for anyone looking for a protection plan for non-durable goods.

I recently had a disappointing experience with Allstate protection plans regarding a warranty claim for a TV I purchased at Costco. There's a noticeable image burned into the display, and Allstate informed me that this wasn't covered. I reached out to them over the phone but they simply stated that they couldn't help and didn't offer to inspect the item or send anyone out.

I had an unfortunate experience with my Allstate protection plan for a PlayStation controller. Initially, the controller stopped responding, prompting me to start a claim. The process was frustrating. After submitting the receipt number, my claim wasn't processed as promised, leading me to follow up after two weeks. Allstate gave me the runaround, leaving me stuck without results even after visiting Target, where I bought the product.

I had a disappointing experience with Allstate Protection Plans. My couch was severely damaged by my dog, but the claim process was frustrating. I was limited to submitting only a couple of pictures, which didn't adequately display the extent of the damage. Despite the plan stating that furniture replacement was included, Allstate only sent me a cleaning kit, ironically not suitable for the wood and cushion damage I experienced.

I bought the Allstate Protection Plan through Amazon for my purchase of mini refrigerator. When my refrigerator stopped working I contacted the Allstate. All their representatives I've spoken with were courteous, patient and resolved the issue efficiently, and promptly sent me a check. I would highly recommend the Allstate Protection Plan.

So I go to file a claim. I cannot get past a certain point on the website. I email them or text them my receipt. They don’t let me know if there was received, how long is gonna take for them to do anything. They definitely have made this difficult for a reason for you not to be able to file claims. Were easy so they get money money money. It’s all this is about!

Courteous, helpful service, easy to submit claim, and prompt replacement of defective TV that was under warranty. Recommended several options to choose from, each highly rated. New TV delivered in less than one week of first phone call asking about warranty coverage, and repair or replacement of TV under warranty. Pleased with the new TV selected.

I’m extremely pleased with my experience. They worked with me, they got me what I wanted, there were no excuses, they just took care of my issues, my concerns, and it’s difficult to find that type of service these days. Your representatives were very polite, professional, they listen to my needs, there’s no more to say than that. I’m extremely pleased.

The help we received was very thorough. We mailed in our device and it was shipped back promptly with no issue. We would definitely recommend this insurance plan to anyone buying technology for a child or something that may end up broken or malfunctioning within 4 years. Overall get this warranty.

Target only offered Allstate warranties. And after buying two products neither had a good solution. The first was a PS5, and less than a year after having it we discovered the disc drive doesn’t working. After calling both Target and Allstate back and forth for about 2 hours the solution was to go through Sony because it hadn’t been a year yet. Allstate refused to honor the first year of my 2 year warranty.

Very satisfied with this policy! Great service, timely! From the time of purchasing the policy to putting in the claim the Optical personnel was informative & courteous. It has been a great experience having this insurance & my first time carrying insurance on my glasses. I would highly recommend this insurance to my family & friends. Thank you!

I had to go through hoops to get my claims completed. Then, I had to call about a second claim and I was bounced around from department to department. I don't recommend this company!! Bad customer service and long wait times for refunds!! It should not be so hard to file a claim on an item that has an extended warranty. Do not use this company! Find a different way to get an extended warranty. Use another company!!

Our LG 2 in 1 combo washer dryer machine LED screen wasn’t working. Allstate repaired free parts and labor. Initially they did send an incorrect part, but sent the correct part. Everything was done in timely manner. Screen is working like new and no further issues. Thank you very much!

You are selling FRAUDULENT coverage. Coverage for an OUTDOOR WINTER decoration should have never been offered coverage if you are not going to honor damage done to it during the weather in wintertime. I'm appalled by the service for the coverage I purchased for my product!! There's no reason why my claim should be denied. I DEMAND a payout for the claim or you need to refund me the money that I paid for the coverage. This is absurd!!

Our TV was not working. It was extremely easy to get my claim filed and resolved. The customer service individual was very professional and made me feel like they cared about my problem. The replacement TV was delivered very fast. I would definitely purchase product insurance again from Allstate Protection Plans.

Fail RC electronic ESC. Claim went fast and easy. I started the claim online but could not find my part on the list. So I chatted with a rep and they guided me through the process. It was fast and easy and they sent me a payment in just a few days!!

Chromebook repair. Insurance company was very quick. Getting repair done and back to me. This insurance is well worth the money spent for the policy. I thought getting to the form to fill out the claim was a little difficult to get to but once it was figured out it was very quick.

Very easy to deal with, quick turnaround. From the call in to the online processing option couldn't had been any better, pleased I elected to take out the coverage and protected my purchase. Highly recommend the coverage as the cost was minimal and the peace of mind made the decision and the expense a no brainer.

My experience communicating with representatives was fine but actually fulfilling the claim was a dreadful experience. I was offered low quality options that were bootleg controllers, and even when I was finally able to choose an option of equal quality I have not received it yet and it has far exceeded the timeframe given to receive my replacement. I feel that this company is unreliable and performs poorly with communicating through emails.

Previously I had major problems connecting my Samsung 75" with Wifi. I called it in, and explained errors I was getting, and offered screenshots... but all they kept saying is that does not qualify... because it's a software update issue. Not true, I know because I worked in computers for 25 years. Months later, a NEW problem, many white spots were showing up on my screen. This time they listened, and had me send screenshots. Eventually they sent me another TV. In summary, treated very poorly in first transaction, but treated well in second transaction.

So we bought an ONN 65" smart tv and when we were at checkout we purchased the 4 year protection plan. Fast forward 1 year. We come home from going out to dinner, sit down to watch TV. Turn it on and hear a pop. Then the screen comes on and it looked like someone had pushed their thumb into it with pixels out and lines in it. But guess what. My protection plan doesn't cover this because they stated the pictures showed something hit the tv. They stated that they do not offer coverage for accidental damage. I offered to give them the video I had on my camera system showing no physical damage had happened and they told me there was no need. They ended up refunding me for the protection plan and I went and bought a better tv.

I Have worked with SquareTrade before with no issues, until now. I have been awaiting a replacement tablet since December, a month ago. I found out that they sent me the WRONG TRACKING information, showing me that my package arrived in Puerto Rico Christmas Eve Day. NO attempt, nor follow-up from them in ANY form to try rectifying this issue. I have spoken to a few representatives prior to the New Year. I'm still waiting!

When an agent tells you that you will be getting your full paid amount in a check, you expect to see that full amount. No, you ended up keeping my protection plan of $53.99 AND $20.52 in taxes. Then you tell me I must call, but when I call it then tells me to text you. I explain myself yet AGAIN and I get the same answer of "sorry that's what we do." So you lie to your customer? And you also tell them that the taxes you keep because the government collects them? TAXES ARE A PART OF THE RETURN!!! YOU ARE TAKING MY MONEY THAT I PAID FOR THE ITEM!!! I will never do business with you guys!! I will tell family and friends to never do business with you as you do not stand behind what you say. I should get the remaining money as my child's finger was sliced open because of the chair!!!

I had a terrible experience with my bluetooth speaker system that was scary and I contacted Allstate with my protection plan and they immediately responded and helped me with my bluetooth speaker system. They took care of me and tried to fix it for me. They sent shipping label and cost and couldn't repair it and immediately issued the reinsurance payment fees to replace the bluetooth speaker system and I really appreciate them for all they have done. They constantly kept me up to date and made sure all my problems were taken care of and informed me up to date with everything. They were more than helpful and cared about me. I really appreciate them and advice for everyone to purchase their protection plan for everything you have. They offer a plan for your help and your insurance will be meet in a very very good way and extremely fast and secure manner. Yhvh roir and Yeshua Emmanuel Messiah bless allstate.

Original reported trouble was minor as an external webcam worked fine whereas the built in one did not even though all the drivers were present and updated. I decided to live with those issues at the time and did not send the laptop back for repairs. After leaving home base for an extended trip, the laptop was damaged beyond repair and a refund was issued in a timely manner. All in all, I have had great experience in the past with Square Trade and will continue to buy their protection plans for all electronics.

I purchased a protection plan through Allstate for my Fitbit watch. Unfortunately, a mechanical issue arose when a small spring inside the watch's attachment mechanism failed to pop back up after some dirt accumulated. Despite my best efforts to clean it, the issue persisted. This prompted me to utilize my Allstate claim.

Square Trade did not seem to understand the issues involved in my appliance. In addition, scheduling an appointment for service was one of the most frustrating experiences I have ever been through with a business. They repeatedly scheduled a repair service company I specifically said not to. Then they notified me of appointments, then canceled the appointment 3 times. In addition they canceled an appointment with One of the repair companies with no notice to them or to me.

I was very glad that I purchased the extended warranty on this water dispenser. After a less than a year, it broke down. I experienced great customer service with this insurance company. They seemed to care about my situation and offered me a reimbursement in order to buy another water. I am very happy with the outcome of my claim.

The process and help given was appreciated and it saved the hassle of getting another TV. It was a simple process and the help given was professional.

We bought a TV and the Walmart insurance back in November of 2022. Well the TV just stopped working and we filed a claim with Allstate. The TV we bought was a $900 TV and what it was replaced with was a $400 TV. Allstate kept putting on the email that "this replacement will be as good as or better than the original". A $400 no name TV is NOT as good as a $900 Samsung. I am very upset about the outcome of our claim.

I bought an extended Warranty for 150.00 for my Samsung Washer. After being given much grief filing the claim, I sent them my receipt 3 times in which they stated the Home Depot website had a different price than I did. So, I asked them did Home Depot cheat me out of money and they said yes. Then when I asked them to read me the receipt, they said oh we were wrong. Then a tech comes out 1 week later and says he has to order more parts that are out of stock and discontinued. Now I have to wait another week to see what they are going to do. I will never buy another one of these warranties. Just go buy a new one I am going to have to anyway because I need to wash clothes. But I will make sure everyone I come in contact with knows not to buy one of these scam warranties!!!

You guys have helped me very much when I needed a tow and roadside assistance. Very prompt, very helpful, thank you very much Mr **. Also the tow trucks you have sent to me for roadside assistance have been very helpful and got my vehicle home safe or to the shop when needed again. Thanks.

They were very helpful and i would tell my family and friends about this company and I will be buying insurance from them again. They were patient and they did all they could to help me with my problem and I must say, “Thank you so much. I am going to make sure I get another policy.”

Was refunded my amount paid for the warranty and was explained that the options change daily - while I'm still not completely satisfied the additional follow up and effort was appreciated.

Allstate sent out wonderful professional to try and fix the problem three different times. They were on time, professional, and efficient. Unfortunately the problem persisted. Thankfully Allstate is really great and they were able to give me a reimbursement for my appliance. I will be purchasing their protection again as they were reliable and honest.

Overall good experience with making the claim. Parts arrived as stated, I appreciated the "Track my appointment" link. The technician was on time, knowledgeable and communication was great. The fridge lights are finally working, I am very pleased with the outcome. My first claim with same light problem did not go well. Rep told me to purchase replacement lights at Home Depot. Second claim made up for it in a positive way.

I purchased the Walmart Allstate protection plan believing it was a three-year furniture protection plan as stated on my Walmart receipt. When I filed a legitimate claim for my gaming rocking chair, it was denied because All State placed the plan as a plan for “mechanical and electrical” issues—something that doesn’t even apply to furniture.

Always a great experience while making any claim, Settlement is faster and smooth. Team is helpful and always try to help us and give us the best possible options. Always happy to enroll any new purchase with All state. Even now keen to see if I have option to secure every item with all state.

Within 14 months time we had to have our (less than) 5-year-old GE refrigerator serviced. The first time the ice maker quit working and Allstate paid to have it repaired. Now, just before Christmas, the freezer quit working. Our local repairman diagnosed freon leaks, and failing compressors and evaporators. Within 5 days the fridge quit working as well. The repairs would cost more than what we paid for the fridge! Originally Allstate suggested replacing it with the same model. I told them I didn't want another GE product!

My grandson cracked the screen on my iPad. I used my protection plan I purchased when I purchased the iPad. I pulled up my protection and everything was quick and simple. I was sent an email with the instructions on what I needed to do to have it fixed. I sent the iPad off and I’m waiting on an email to let me know what’s going on and if it’s fixed.

Useless utter trash. Doesn't cover anything. Save your money. They are just like the government they will try and weasel their way out of paying you for anything. So you're better off with just not buying it.

The pedals on my son’s bike broke. Found my receipt with email. One email and 5 minutes later my claim was already approved. The replacement didn’t fit my son so I asked for reimbursement and took 2 days to receive. I was extremely happy with the process. They sent me a gift card via email that was already used to purchase a new bike for my son.

Following up on a claim I had filed recently. Received no reimbursement for an airbed/air mattress. $55.85. Had receipt. Had photos not inflating is my in small note. Claim denied for speaking out to support supervisor. Hole in bed statement not inflating with written documents. If possible please correct $55.85. Promises were $50.82 check!

The agent was very helpful and very knowledgeable about the situation and helped me with the product that I had purchased. I was able to receive back the money from the claim company. Thank you for. Have a great day and thank you for the help and support that you provided me when I needed it the most help.

I dealt with Allstate Protection Plans for a washer-dryer combo that I bought from Nebraska Furniture Mart. Since it was a new technology, I opted for the protection plan to ensure reliability. I was already aware that Nebraska Furniture Mart offers protection plans for major appliances, so I requested one when I purchased the combo.

I usually don't buy protection plans, but when purchasing a computer for my son who was going into high school, I opted for Allstate Protection Plans considering the potential risks of handling it across multiple classes. Allstate performed well, though I tried to get the repairs done over the Christmas break but missed it by one day. Given that it was the holiday season, their response time was acceptable. The repairs involved fixing the screen and some casing, which was handled effectively. The claim process was straightforward, quick, and easy, and they gave me all the necessary materials.

I recently purchased a refurbished item on eBay and decided to get a warranty through Allstate Protection Plans to ensure I was covered in case of any issues. When I encountered a problem, Allstate provided a refund rather than a replacement, which wasn’t the full value of the item but helped towards buying a new one. The claims process was swift, happening entirely online during a single session. They even offered an option between a refund or another solution. It was a great experience.

I recently had an experience with the Allstate Protection Plans for an AI power generator I purchased. The issue arose seven months before the warranty expired when the generator stopped working. Initially, it was quite a challenge to get a hold of customer support before the warranty expired. I was instructed to take the generator to a repair shop for an estimate, but not to proceed with repairs if it would cost more than I initially paid for the generator.

I discovered Allstate Protection Plans when I purchased my laptop, as it was offered during the purchase. Unfortunately, my laptop needed repair under the warranty because the screen broke. The claims process was quick and easy, handled mostly online. They managed to fix it the first time, and when the issue occurred again, they provided a payout for a replacement. The payout was almost enough to cover a new purchase; I only had to pay about $1 extra.

I had a protection plan with Allstate for my GE Opal ice maker and a milk frother. My issue with the milk frother was that it wouldn't power on when I pressed the button. I initiated a claim through the website, which was quite easy. However, I needed more information and had to call them. They told me I'd receive a replacement, but that was back in November, and I'm still waiting.

I recently had to deal with Allstate Protection Plans for a claim regarding my Fitbit watch. Initially, the replacement they sent was a refurbished item, and it arrived in a bubble envelope, which was disappointing. The replacement didn't fit my original watch bands, which was frustrating. After communicating with Allstate, they resolved the issue, and I received the proper product yesterday, which fits perfectly and meets my expectations.

I sought to replace a little girl's Minnie Mouse moped through the warranty I purchased, expecting a straightforward process from Allstate. However, I was informed that the moped was unavailable for replacement and was instead offered dryer coils as a substitute item, which is completely unrelated to my original purchase. The entire ordeal involved an extensive runaround that took two days just to receive this unsatisfactory resolution. When I called for support, the service was unhelpful, leading to my decision to abandon the process altogether. It felt like Allstate misleads customers, as I was unaware that the extra warranty at the store would involve them. Currently, the broken scooter sits unresolved in my living room, under a two-year warranty that remains unused due to the runaround from Allstate. I would not recommend their services.

I purchased an Allstate protection plan for my headphones through the store where I bought them. Unfortunately, the headphones stopped working, so I had to use the warranty. The claim process was handled online and was impressively quick. I was satisfied with the assistance I received from the Allstate Protection Plans. As a resolution, they sent me a replacement pair of headphones. Although it wasn't the same brand, the new headphones worked fine, which was a relief. I find having the protection plan very valuable now, given my experience. Overall, I would rate my satisfaction with Allstate protection plans as a 3 out of 5 due to the replacement not being the same brand. But the cost of the warranty was reasonable.

My experience with Allstate for my son's phone protection plan was highly satisfactory. My teenage son, who is 18, had his iPhone XR in his book bag and with a bunch of books. When he got home from school, he put his book bag down too aggressively, accidentally smashing his phone. Since I had a protection plan when I purchased his phone at Walmart, I went through my emails and found the protection plan confirmation. Thankfully, we were within the two-year coverage window. I said, "All right. Let's cross our fingers and hope that they accept it." I wasn't sure if they were still gonna take the iPhone XR or not ‘cause it's an older phone, but it was still really nice.

I recently filed a claim with Allstate for my foot spa, which stopped working. I initiated the claims process online, and I found it relatively easy to submit. However, the outcome was somewhat disappointing. Allstate issued me a refund, which was not the full amount I paid for foot spa. They attempted to find a replacement but couldn't source one with reasonable similarities, so they refunded me $19 and some change, though I originally purchased it for $19.99. Plus, I paid for the protection policy on it. They did not provide any explanation for the partial refund. I suspect they refunded the amount before tax, but there was still a minor shortfall. Considering this experience, I would rate my satisfaction with Allstate's protection plan around 2.5 out of 5. I purchased the coverage assuming the product might not last, given many items are often cheaply made.

I had an experience with Allstate regarding an issue with our couch, which our dog damaged by chewing on the electronics. Fortunately, we had purchased an extra warranty that covered the repair. Initially, there was some confusion with Allstate; we were told the damage wasn't covered, then that it was, and later that we had missed the timeframe for the claim. It was a bit of a mess at first. However, once we got everything sorted out, they sent someone to repair it. The technician was fantastic—super fast and really professional—and now our couch works perfectly. The entire process, from start to finish, took about two months due to the back-and-forth. Despite the initial communication issues, I would rate the experience a 4 out of 5. Overall, I ended up very satisfied once everything was resolved.

I recently had to file a claim with Allstate for a pair of headphones I bought. The entire process was handled online, and I was pleased with how smoothly it went. Allstate is providing me with a gift card. Overall, I found the experience to be quite satisfactory.

I purchased a protection plan with Allstate for peace of mind when buying items like a stud finder. I found it available when purchasing through Amazon, which was convenient to add to my purchase.

I purchased several protection plans from Allstate for a variety of items including televisions, my son's Chromebook, and kids' ride-on toys. Things can sometimes encounter problems, and I wanted to be prepared.

I had an experience with Allstate when my ice maker stopped producing ice and began leaking slightly. The claims process wasn’t difficult and the Allstate representatives were relatively helpful, as they arranged for a service technician to visit.

I recently had to use the protection plan I purchased from Allstate for my Fitbit Charge 5, and I must say the experience was quite satisfactory. The device stopped functioning correctly during runs, yet it still showed a 60% to 80% charge when plugged in. Thankfully, the device was still under my 2-year protection plan, so I contacted Allstate to file a claim. The process was simple and straightforward. I filled out a form online, and after a single follow-up question, I was informed that a replacement was on its way. The turnaround time was quick, and before I knew it, the new device arrived in my mail. This was my first experience with Allstate's claim service, and I found it to be quite efficient. I would certainly recommend Allstate's protection plans to friends and family, as it was a worthwhile investment that paid off in my case. There was no pressure to give positive feedback, and I genuinely felt the service was excellent.

I purchased an Allstate for my PlayStation and recently had to make a claim. The issue was with the HDMI connection at the back of the console. Every time I plugged in the HDMI cable, the screen would remain black unless I fiddled with it, as if the connection was loose. I shipped the PlayStation for repairs, and they acknowledged receipt on a Tuesday. I'm still waiting for the repair to be completed, but so far, the online claim process has been smooth. Overall, I'm satisfied with how things are going.

I purchased a protection plan from Allstate for my headphones, figuring it was worth the few extra dollars to ensure they'd last at least a year. I had dealt with Allstate before, specifically with their car insurance, so I was somewhat familiar with them. Eventually, my headphones did malfunction and, although Allstate replaced them, the replacement headphones didn't hold a charge for long. It seemed like they weren't brand new.

I had a great experience with Allstate Protection Plans. Given the expense of laptops and having a child who uses them, I decided to get a warranty. When I submitted a warranty claim, the process was simple and straightforward. The company managed to repair my laptop and return it to me in less than seven days, which was impressive. I didn't need to contact customer service because the entire process could be handled online. Overall, it was a very pleasant experience, and I’d rate it five stars.

I recently filed a claim with Allstate Protection Plan for a little kid's bike because the pedals stopped working. The process of submitting the claim online was quite easy. Although they completed the claim and I received a gift card via email, they didn't instruct me on what to do with the faulty bike, so I ended up discarding it. Overall, I am very satisfied with Allstate's service. Purchasing the protection plan was a no-brainer since it only cost around $2.

I sent my Fitbit Versa 3 for repair as it wasn't syncing and wouldn't pair. Allstate had it for nearly three weeks before returning it, but it only worked for a day before the issues reoccurred. After sending it back again, they returned it without repair because it allegedly synced fine with multiple devices. I’m currently testing it again and so far, it's syncing and doing right.

I purchased a protection plan from Allstate for a TCL 65-inch TV during a Black Friday sale. I opted for the warranty because I was concerned about the durability of TCL compared to other brands like Samsung, and the protection plan was affordable. Unfortunately, I had to file a claim because the TV had issues. Initially, the process was difficult for me as I’m not very tech-savvy, and I got frustrated with the repeated questions. However, my boyfriend handled it, and it became smooth. The next time I had to handle it myself, to my surprise, it went smoothly, and I found it easy.

I recently had the opportunity to use Allstate's protection plans for a claim involving my laptop. When I purchased the warranty, it was conveniently offered as an option during checkout. The process to file my claim was straightforward; I used their online chat to explain the issue with my laptop, and they instructed me to send it in. Impressively, the repair was fully covered, and I received my laptop back in just three days.

I purchased a protection plan for both my laptop and my gaming system. Recently, I had to file a claim for my laptop, and the process was quite straightforward.

I recently had an experience with the Allstate Protection Plan, and overall, it went well. I received my phone today, and I plan on returning the old one. However, the new phone didn't come with the stylus that usually accompanies it. I'm planning to keep the stylus from my old phone to use with the new one, but I'm not sure if that'll incur any charges. That's something I'll need to verify directly with them.

I purchased a protection plan for a camera with Allstate because I like to have coverage on any electronics I buy. I frequently add insurance as a precaution whenever I'm making a purchase. I have filed a claim with Allstate, and the process was okay. Everything was taken care of. If someone asked me about my experience, I would tell them it's good.

My experience with Allstate Protection Plans started with a claim for my TV. The team resolved my issue, though it did take some time. My main complaint was about the difficulty I faced in submitting a video they requested. They needed a 4-second video clip that I couldn't send in its entirety, so I had to send a shorter snippet to show the issue with my TV. Aside from this hiccup, they managed to receive what I sent, and I was issued a refund via check in the mail.

I filed a claim online with Allstate for a phone but I needed to reach out to customer service via chat because the phone, which belonged to my eight-year-old daughter, was misplaced. A chat representative assisted me in providing the IMEI number once we found the phone. The process was straightforward and efficient. I took a couple of days to drop off the previous device, but once I did, I received the gift card to purchase a new phone the same day. The entire procedure was conducted online, which I found very easy. Overall, I am 1000% satisfied with the service.

I recently had an experience with Allstate protection plans for my TV, and overall, I would say it was a positive encounter, though there were some confusing aspects. My TV broke while still under warranty, and Allstate exchanged it for me, which I appreciated. However, I was under the impression, from what I was told at Costco, that I would receive a refund equivalent to the original purchase price, allowing me the freedom to buy a new TV of my choice.

I recently found out that Allstate was one of the companies providing a warranty for a product I purchased. I had an issue with my coffee machine near the end of the warranty period, so I reached out to Allstate. Initially, they tried to provide a replacement, but unfortunately, it wasn't functioning properly. Instead of asking me to return the faulty replacement, they offered me $50. I would highly recommend to get an Allstate warranty for any purchases that may have a warranty of Allstate, no matter what the case is.

My claim has been processed in October 2024. I was told I'll receive my cheque in 15 business day. It's January 10th 2025, and I have followed up another 4 times. They still asking for my address to send to their accounting department. Very unprofessional email response that for my case I have to contact live person. My claim history shows how many times I have contacted with live calls.

I recently had to use the Allstate protection plan I purchased for my glasses at Sam's Club. I decided to file a claim after my glasses got scratched in a fall. I had no issues with customer service. Having an extended warranty proved valuable in this situation. What's more, Allstate was quick to reimburse me, allowing me to get new glasses. It worked out really well.

The representative I initially spoke with, Baja, was fantastic. He understood my request for a refund on an uncomfortable and broken couch rather than a replacement, and he efficiently facilitated the process for me.

I recently had a positive experience with Allstate when my child's Tracfone needed a claim due to a cracked screen. The touch function stopped working, and I had to file a claim through Allstate. The process was straightforward—I just needed to send a picture of the receipt and fill in the claim form. It was fast and easy, and they provided a shipping label to return the phone.

I used the Allstate Protection Plan for my grandson's HP laptop after he accidentally cracked the screen. When we sent it in for repair, they returned a laptop with stickers that weren't on his original device. They insisted it was his laptop, but it had little girl stickers, and he's 14 years old. Despite my complaints, they told us to keep the one they sent back, without reimbursement. This was frustrating as he was falling behind in schoolwork and we couldn't afford further delays.

I have several electronic items covered under Allstate, including four TVs, laptops, tablets, and gaming devices. Two weeks ago, one of my TVs stopped working. It would turn on but then just freeze without doing anything else. I filed a claim, and one of their representatives called to try troubleshooting the issue over the phone. Unfortunately, the troubleshooting didn't work, but they promptly emailed me with the next steps.

I purchased a protection plan along with a portable generator inverter from Allstate. Unfortunately, the electric start stopped working. Although the manufacturer tried to help me troubleshoot this issue despite it being out of warranty, they couldn't resolve it and advised me to file a claim with Allstate.

I purchased an Allstate protection plan in-store for a coffee maker. When I had to file a claim, they paid me a bit less than I expected, but I was okay with it since I just needed a new coffee maker. Overall, having the extended warranty was helpful. I would rate my experience with Allstate as a 3 out of 5.

I've had a fantastic experience with Allstate Protection Plans. We have several iPads—mine, my husband's, and my sons'—which are used for schoolwork. When they broke, we sent them in and got them back in excellent condition. This has happened with previous iPads too, and every time, the process was smooth and easy. Once, I forgot to send out a FedEx label they provided, but when I called a month later, they were very accommodating and quickly sent me a new one, sparing me the trouble of starting over. We chose Allstate because it was the first option we came across, and it has been a wonderful choice. The customer service team has consistently been great, which further solidifies the value of having an extended warranty, especially with four boys in the house.

My experience with Allstate protection plans has been quite positive overall. Initially, I bought protection plans for a few items like coffee pots and a Bluetooth headset. Though I started buying directly through Allstate after learning I had a limited timeframe to do so after purchasing from retailers like Walmart, I usually get the protection plan at the time of purchase. When I had an issue with my coffee pot, which wouldn't power on, I was unsure if it was still under warranty. I logged into SquareTrade and found that it was indeed covered. Filing the claim was straightforward, thanks in part to the excellent customer service. There was some difficulty finding my product details online, but the representative was patient and helped resolve the confusion, making the process much easier.

I purchased a washer about four years ago with an extended warranty from the store where I bought it. When the washer needed service—I'm not sure exactly what was wrong—I was informed that the warranty was held by Allstate. Generally, my experience with Allstate Protection Plans' customer service was positive. Initially, the process was a bit slow, but ultimately, I was satisfied with the outcome. Having the extended warranty proved to be very valuable as it saved us between $500 and $600 in repair costs, and we didn't have to pay anything out of pocket.

I had a less than satisfactory experience with Allstate protection plans regarding the warranty on my TV. The main issue is that my TV frequently freezes, but because it's an intermittent problem, the warranty service won't address it unless it's completely non-functional. This has left me feeling quite frustrated, as it doesn't make sense to wait for it to fully break down. I have tried unplugging and resetting the TV, which works temporarily, but the issue persists. I even expressed my dissatisfaction through their survey, but it seems their policy requires the problem to be visible during inspection, which doesn't align with the nature of my issue.

I initially heard about Allstate Protection Plan when I needed coverage for a few devices. Recently, I decided not to pursue a claim because the device replacement they offered was not compatible with my original one. I had a larger air fryer, and the replacement was much smaller. It didn't make sense to me to pay the same price for a lesser product, so I opted not to proceed with the claim. My interaction with Allstate was entirely online. I had the option to choose between a refund or replacement, but the replacement was inadequate, so I left it as it was.

I purchased an Allstate protection plan for my kitchen appliances and recently made a claim. I first reached out on December 1st, and while I received a pump and drain hose for my dishwasher promptly, they've sent the wrong seal for the door twice. Originally scheduled on December 18th, I've had two different technicians visit already, both confirming the issue with the lower seal. However, the company continues to send the incorrect part, and I'm still waiting for the correct seal to be dispatched. After this ongoing frustration and inconvenience, spanning multiple visits and no resolution in sight, I rate my experience with Allstate as a 1 out of 5 and wouldn't recommend their services based on this interaction.

I recently had an issue with my AirPods where the left one stopped working unexpectedly. I’m not sure if the problem was due to water damage or something else. Thankfully, I had an Allstate protection plan, which was recommended to me during checkout at Walmart when I bought the AirPods.

I got a couple of protection plans. I purchased one for a dishwasher and another one at a different time for a laptop. I recently dealt with Allstate for a laptop issue. My son, the laptop's primary user, noticed it was overheating, particularly around the power cable input area, and the battery had completely failed. It wasn't turning on at all. Initially, we contacted Costco's concierge service, but they attributed the issue to physical damage, which led us to file an accidental damage claim with Allstate.

Affordable Marktag Appliance Repair was outstanding. Repairman was friendly, efficient, and on time. Allstate did not make the process easy. We had to take numerous photos and video. It would have been more customer friendly if a repairman had been sent to our home to do diagnostic troubleshooting. Allstate employees were prompt in their responses. The entire process started 12/11/2024, completed 12/17/24.

My charging cord broke to my light, called and they sent me a refund, which I really didn’t expect, but it was good, so I went to Walmart and bought a new one. The person that helped me was very helpful and nice. I have never bought a warranty on anything before, but I am glad I did on this.

I only had my Frigidaire refrigerator for 2 and a half years and then started malfunctioning. I had to call 3 times before someone could actually help me because the first 2 times they were having technical difficulties. The third time I was told I had to make 3 videos under 15 seconds and to explain, narrate, and upload the videos on their website. I had to do this 3x because the first 2 times they said it was not received. I would get rid of this part of the process. However, the technician who visited our home was courteous and friendly. Once it was determined that my old fridge could not be fixed, they sent a check within a week for the amount paid for my refrigerator. I appreciated the expediency so I could purchase a new refrigerator right away.

I finally got my refund. It took a while and I was a little upset about that. But all in all, I am very satisfied with the Allstate Protection Plans. I will Use them again and again. Their response rate is generally right on point. I will always purchase a allstate protection plan for all of my items.

I contacted Allstate about a warranty claim. I was given several options for replacement. The item that needed to be replaced had to be a specific size and it was not available at the time. They then offered a cash replacement which I took and ordered the part I needed. The check was delivered and deposited in a timely fashion. Allstate was great and answered all of my emails promptly.

I love that I always have extra protection when buying anything because most stores have a cap on their return policies and I should be able to enjoy a product without fear of having to keep it if defective. The terms are easy to understand and refunds are quick.

Allstate/Square Deal could not have been better in fulfilling our tv replacement. People were competent and nice. 1/2025. The reps could not have been more helpful. Emails were sent in re what was happening and confirming all transactions between Allstate/Square Deal and my wife and I. We recommend them highly.

Put in a claim and was given part of a refurbished item as a replacement. Not very happy. I will not be using Allstate Protection Plans in the future. I rather just buy a new product. The policy is not clear that they can provide part of the item and that the item would be refurbished.

Reasonable response from SquareTrade, One should always read the small print.

I ordered a blender from Amazon. When the blender stopped working the manufacturer covered it under their warranty, but charged me $15 to ship the replacement. I ordered a blender from Walmart to use while the replacement was being shipped. This time I bought the protection so I wouldn't be charged the $15 shipping if it broke. The 2nd blender broke so I was going to use the protection plan to replace it. I contacted Allstate but was told since it was less than a year I would have to go through the manufacturer's warranty. I bought the protection plan, the device broke, Allstate basically told me to take a hike. Waste of money.

I bought a GE Dryer from Home Depot 2 years ago and bought a 5 year service plan at that time. My Dryer went out before Christmas and due to the holidays could not get out to my house until January 2. At that time, they changed it to the 3rd between 1:00 - 3:00. The repair person did not call or show up. I called the contractor who said he would be late because they were swamped. Called back at 05:00 and at that point it went to voice mail... He texted me back and said they could not make it out and that they would be out at 11:00 on Saturday. Received a text from the contractor at 11:00 on Saturday stating he did not have insurance to work on my premises. This did not make sense to me at all.

My sister-in-law sent our HP laptops in for repair within the "warranty time". She sent them because the two laptops were bought as a special offer for two HP laptops, so she made the original order. Both HPs malfunctioned, so both were returned. When they were returned, hers was fixed, mine was not. She sent mine back with instructions to deliver to my house.

Item purchased 10/6/2022, insured at Sam's Club, reported to Square Trade in September 2024. Have phoned Square Trade 5 times regarding this $100 claim. Every time I have received a notification that they would remit my credit via e-mail the next business day. THIS HAS NEVER HAPPENED. They insist it is my email but why do I get their notices and never the $100? This is now 1/1/25. PLEASE REMIT A CHECK TO ME.

Purchased a 2 year protection plan for my George Foreman grill. Unfortunately it stopped working within a year and now I am trying to use the protection play. I been back and forth for 6 months now they told me 3 time that they were sending out a check because they could not find the same grill (meanwhile I found several places to get it from they did not want to hear it). Till this day I am still waiting for a $16.00 check. I do not know what kind of insurance company this is that they can not cut a check that small. I will never use them again

My experience with Allstate was fantastic. Very professional, very efficient and helpful. Customer service really took time with me to explain the process and help me all along the way. We were able to get our daughter's computer fixed without any issue. I would highly recommend Allstate to anyone purchasing a computer or device.

I purchased a protection plan from Squaretrade for a bed frame I purchased from Wayfair. After about a year, the bed frame broke, so I filed a claim and was approved. However, I have yet to receive the check that was allegedly mailed from Squaretrade to reimburse me. I have followed up incessantly and have been told the same script over and over about the check being damaged, a new one being reissued, and to wait 6 business days. Only to never receive the check. It is quite frustrating because after the 3rd time being told the same story I can’t help but wonder if I am being lied to. Buyers beware!

This company Company to scripted entry-level customer service. They continuously book appointments without confirmation with companies. They will not reimburse you for what you need to run your house efficiently and they will subject you to stress, non-appreciative care and leave you in financial despair. They do not take time or effort to realize what Through And will leave you with the worst taste in your mouth ever.

I reported 2 Nintendo switch controllers11/10/24 and the claims were accepted and I was instructed to return the items which I did! I have yet to receive my refund for the second controller of $49.99.I only got a refund of $43.17 as I used that shipping label of that claim. There was a whole mix up. When I had initially reported the controllers the representative created 2 separate claims then I was instructed to return items and that I be receiving a shipping label and then he said he had “processed claims wrong and my new claim was accepted and my refund would be of $86.34 for both controllers” however that claim confirmation was never emailed to me and so I never got the shipping label for that last claim he processed the items under together.

I purchased coffee grinders online and suddenly it stop working and today I file claim. They asking receipt. How can I keep with me? I bought 2022 online and same time I bought online insurance and that online account I am not anymore using because someone hack my account and today I told them and they still saying need receipts even I have Allstate plan account and all item insurance in this account so I will not recommend this insurance.

The hinge on the left side of the door broke and would no longer allow the door to seal properly. Repair man said that replacing the particular part that failed would warrant replacing the entire dishwasher rather than a costly repair. We have received a check in the full amount of the Kitchen Aid and are pleased with Square Trade’s handling of the matter and will purchase future extended warranties through them.

Not great, I followed what I was supposed to do in regards to finding a repair company to quote my dishwasher. I had a hard time sending my quote repair in but was told to send it via email. I did. Have not heard anything back and my dishwasher is still not fixed. I've never had to do this route of service of doing it all myself only to be told the fix would cost me more than the machine cost us. Very disappointed with Squaretrade/Allstate.

I recently had a horrible experience with customer service. I complied with all requirements to file for a claim. And on a Protection Plan that has yet not expired to this date. And I received horrible customer service from Maria. And I did not receive anything for the claim filed. I would not recommend a protection plan from Allstate, nor will I ever use their services again, if I can help it.

The ice maker on our two year old refrigerator was broken. Our Allstate contact had us try one fix and when that didn’t work, arranged to have a technician come to the house and replace the ice maker. The part was sent ahead and we had good contact regarding the technician’s name, arrival, etc.

Fast and easy claims process. My daughter's phone was in washer during cycle. I put in claim. Received a shipping label. Shipped phone off and got my money. This process was way easier than I thought it would be. Thank you to the speedy customer service agent who finished my claim.

For some reason, every time I try to log in I have issues. This time I filed a claim, waited for an extended period of time, and then had to reach out again to see what happened. After an extended period of time, I was given a Gift Card for my Claim process. I still do not know why this took so long.

The battery was swollen in my iPod touch and I didn't know what to do. When I went to contact the eBay seller I realized I'd bought a protection plan through Allstate and it was worth the money! I sent the iPod to them and they fixed it and sent it back to me. It may have been my fault that the battery was swollen, but no one ever made me feel like it was my fault. They just fixed it. I'm very happy with the results and will use Allstate again for any future problems.

Washer broken 11-15-2024. Evaluated by Kelly Appliance. Needs new transmission. Called Allstate. Told Hannah what the problem was and parts were ordered. Appointment set up for AT Appliance to see what the problem is and fix it. Parts were ordered. When AT Bay Appliance Tech arrived he said the wrong parts were ordered. He took back the parts we received on 12-05-2024 and returned them. The parts were not available according to AT Bay Appliance. So we waited. Received email from Allstate saying best solution is to reimburse us for the washer. The check was received 12-18-2024. No washer for 5 weeks.

On December 11, 2024, I filed a claim for a broken cell phone with Allstate/SquareTrade. I was instructed to take my phone to a specific authorized service center for the repair (which I did). The only issue with my phone was a broken camera. However, when I visited the Apple Store, I was told they could not perform a simple camera replacement and that I would need to purchase an entirely new phone.

Give you the information of the company that repaired the TV. He said no one called him and you guys say you did but he keep hanging up on you. Still waiting on refund. It's been almost a week. I did what I was asked to do but still waiting on y'all.

I give you 5 stars for quickness of the claim and giving us a new TV and receiving it quickly. However, there's something wrong with the TV. The Audio is not in sync with the picture. The sound does not match whatever we are watching. It happens on all stations. We contacted Pioneer customer service. They did a few things that we already did and it's back to not being synced with the show.

Bought the family phone (4) protection plan for $19.99 a month. Had a phone with a screen that stopped working and tried to make a claim via the website. The website indicated I would receive a link to upload documents that I never received. I uploaded the required receipt to the website, and the next day got an email saying how nice it was to have spoken with me (never happened) and that I needed to upload a receipt. I uploaded the receipt again, to find out that now two of the phones on my plan were the same phone. I chatted with a representative, who couldn't help me and told me this was elevated to some new level, and refused to authorize repair of the phone.

I received an E-Card instead of a check because according to the foreign speaker I asked for an e-card instead of a check and the case is closed, even though I didn't find the email for almost a month. Since I did not use the ecard I saw no reason the ecard could not be canceled. The person I spoke with said that this was not possible. The company makes it difficult to call someone in America nor do they have an email to contact someone in the American Corporate office. Same phone number for everything and no English speaking personnel.

I am pleased with Allstate Protection Plans. Fortunately, I was able to upload all the information they needed to get the claim going (that could be a downside for someone who is technically challenged). Pleased with CSRs that I dealt with. One thing to note: Allstate gave me an appointment date, however, the repair service could not honor the date. So for the review, maybe Allstate should let the client know that the repair date depends on the availability of the repairs service contractor they are using. Otherwise, I was please with Allstate.

I have filed 2 claims within the past day. We purchased the protection plans with our appliances from NFM. For both I had to run around and do troubleshooting for them and try to find model numbers which on the washer was easy but on the dishwasher that is secured into the cabinet is next to impossible. After arguing with the representative I finally got an appointment scheduled for the dishwasher.

*WARNING* Allstate Squaretrade uses false/misleading advertisement on their partner websites (like ebay) to sell extended warranties that do not actually provide the coverage they allude to. Furthermore if you try to file a claim through the "helpful link" included in the item description of eBay, it routinely takes you to a blank page. I had to manually copy and paste the link into a browser to get to the claims page. From there it's only an automated process with no direct contact information to reach an agent; and even though it specifically states in their advertisements that drop coverage is included, it doesn't tell you anywhere that cracked screens aren't covered. $60 worth of coverage that is absolutely useless. A convoluted and intentionally difficult to navigate claims/ contact process, and intentionally misleading sales verbiage is all you'll get out of their cell phone policy. 0/10 would not recommend.

I was pleased that make claim was quickly resolved and I was able to get a new one right away even if I had to spend more for the new one because Walmart doesn't care the one I wanted anymore. They gave me about $92.00 to go for a new printer.