Allstate Protection Plans Reviews

I started my Allstate Protection Plan for my vehicle, and the experience has been very smooth. Customer service was very excellent, and having an extended warranty was fairly valuable.

I’ve had a great experience with Allstate. I’ve purchased different protection plans for various items, usually electronics. Filing a claim was very simple. I can do it online or call them, and they usually determine whether it’s a replacement or a refund. The representatives were very positive, helpful and thorough.

I purchased an Allstate Protection Plan for my Fitbit through the store I bought it from. Filing a claim went fine, both online and over the phone and the representative was good. Though, we're still working on the claim. We sent it in, it came back, but it broke again, so we sent it in again. Having an extended warranty was valuable, and it was worth it.

We had a very good experience with Allstate, so we bought another protection plan for these new eyeglasses. The lenses got scratched, so we questioned the people at Sam’s Club and the guy was very helpful, giving us the brochure and a copy of our receipt. He said to contact Allstate, and that everything will be done online.

I’m an appliance repair person. I pick appliances for a living – If my customer buys one from eBay or Amazon, usually, there is an opportunity to sign up for an Allstate Protection Plan or three or four others I’m familiar with. If there’s a problem, I give them their money back or offer to fix it if I can get a comparable price used part.

I needed a protection plan, and Allstate has worked out. I submitted a claim for an item that got water damage. I just sent off the items and should get them back within two or three business days. The price was fine, and the customer service was also good. What they covered is what I paid for. I didn't expect them to cover anything other than that.

I purchased a Eufy smart door lock on eBay with a two-year warranty, and the fingerprint sensor didn't work on it. When I went back to Eufy, they said that, as it is considered reconditioned, they only did 90 days, and the additional warranty would be through Allstate.

I got Allstate Protection Plans because my husband is hell on phones -- You never know when he’s gonna drop one in the toilet. I did everything online, and it was quick and easy. They gave me a gift card to get another phone.

The microwave wasn't heating up the food. I submitted the claim with Allstate Protection Plans and it wasn't complicated. All I had to do was log in and go to all the things that I had up there with Allstate. You basically just tell them your problem, when did it happen, and when did it start. All the information is there already, which is much more updated now from when I did my refrigerator. Back then I had to put the date in and keep switching back and forth. But now, everything is already there.

The vibrators in the recliner chairs were making so much noise that they're going out. I looked up my account in Mayfair and I called the insurance company that I have and filed the claim. Allstate said they can't find my purchase order after I filed on the 22nd of February. And now, I have to fill out all kinds of paperwork to prove that I did buy the recliner chairs. I have the receipt from the Mayfair store and I paid for it through my checking account. It's been a terrible experience with them.

I buy protection on everything I buy that's more than $500. Allstate is good. I did not pick them, but when I purchased the Meta Quest 3 through Walmart, that's the insurance that they used.

My heating pad stopped working, so I just filled out the form from Allstate and they sent me emails. It was very easy. As someone with anxiety, being able to do it online is very helpful.

A protection plan for my Galaxy S21 cell phone was included with the purchase of the phone. I filed claim over what started off as a SIM card failure that came and went a couple of times. The third time it came back, I could never get it to restart. I did the claim online and it was very easy. The claims agents were very pleasant, too. They then reimbursed my purchase price for the phone by sending me a check. Overall, I was very satisfied. Customer service, price and coverage are all excellent.

I purchased a laser printer with an extended protection plan from Allstate. When I first got the printer, it kept saying the paper tray was empty over and over. After going back and forth trying to fix it, I finally asked them to send a replacement under warranty and they sent me a second printer.

I filed a claim on a TCL TV through Allstate Protection Plans when the screen stopped showing a picture. The process was easy. I started the claim online and they wanted a copy of the receipt, but they already had it. I bought the TV through Walmart, and since I purchased the policy through them, they sent the information directly to Allstate.

It was simple and easy to sign up with Allstate for the coverage of my iPad. You just have to put in the information online. The store recommended it and it is very valuable to have.

Allstate helped me with a recent return I had to make, and it was a good experience. I had a Bluetooth fish finder thing for a year and it was good until it stopped working and wouldn’t stay connected to the phone and wouldn’t give feedback. As a result of consistent use, it gave out. Allstate was great, and I did the filing all through the digital chat and it went well.

I purchased the protection plan for a GE washing machine that I bought at Costco. My daughter used it and it sat there. Another daughter came home from school and she tried to turn it on and said, “Why is it not turning on?” I never buy warranties ever, as a rule. But the place where the washing machine was, it was a pain in the neck to pull it out and put it back in. And I was like, “You know what? I’m going to do it this time.” So, I looked back in my invoice from Costco and did a search for the washing machine and I found the trail.

I’m very pleased with Allstate. My previous experience with them makes it worthwhile to purchase the protection plan and I have multiple items on it. They're very expedient with getting the repairs, they instantly email you a label to return the item at no cost, and the item comes back repaired or replaced. They’ve done a fine job.

I utilized Allstate for a bike recently. It was for my son's bike. The brakes and other things were wrong with it. I filed the claim online and the process was simple. My son ended up getting another bike. The extended warranty isn’t overly expensive at all.

A dog knocked the prescription glasses off my face. The glasses had an Allstate Protection Plan which I got from Sam’s Club. Filing a claim was easy and I did it online with my phone. The experience wasn’t bad. There was additional documentation that I needed to send in, but it was really quick. The notification came through by email right after I submitted it, so I knew right away something wasn’t right. I fixed it and then it processed and I got paid.

Very poor business ethics. They will do anything or say anything to avoid honoring a warranty. Unhelpful and rude, the only answer they provide is I am sorry. They don't care about facts or even proof, they just go on what they think is saving the company money. Terrible Company!

I purchased a washer-dryer combo back in 2023. Fast forward to March 2025, the dryer is not heating at all, and on certain functions, like timed dry, it does not spin at all. I filed a claim, all the parts they felt was needed based on my call was delivered before the technician arrived. The technician finally arrived on Saturday, March 15, 2025 and did nothing. He said it was not heating due to it not getting enough electricity. The same electricity that the entire house runs on, (go figure). He never said anything about the other problem of the other functions not working. I was not home and when my mom finally called me, he had left. I then reached out to the company the technician worked for. After speaking to 3 different agents, one finally said, how do you know our technician broke it, and can you prove it. Wish I had recorded that conversation.

Worst experience. Unrelated questions. They are so courteous while getting the customers signed up for the plans but when it comes to claims they are the worst. Just stalling the time by asking unrelated questions, asking to upload evidences multiple places multiple times thereby confusing the customer and they expect the customer to be on top of answering their questionnaire because they think customers are jobless, have total free time to respond to their endless questions. Finally, they say "oh this cannot be addressed because you delayed answering our questions". Worst service. Never going back. I usually never signed for this kind of stuffs but for some reason I got fooled this time.

I was very surprised at the quick response and resolution with a product purchased on eBay with the Allstate 2 year warranty through Square Trade. I have never had an issue like this before and appreciate the quick action. I'm very impressed with your company! Thank you very much!

Claim was fast and had a quick turnaround. Everything was great. My only complaint is my refund came on a Walmart gift card and I would have rather have had a check or a Visa gift card to pay my credit card I put it on. And I called to see if I can get it a different way and they told me it was too late because it was already submitted.

Desktop repaired; however it was not returned on time as indicated and expected because the way FedEx handled the delivery. I would not recommend using FedEx in the future and more details should be included as what exactly was the problem and what was needed to complete the repair. The return using FedEx was the main issue of my dissatisfaction,

This insurance product in my experience was such a scam and fraudulent. I bought a $500 5-year warranty through them on a couch I purchased two years ago. It was a $4500 couch so wanted to make sure it was protected. The couch had some framework that was faulty and we noticed trying to pop out of the back. We tried to start a claim and All State for some reason had an account for us set up to the WRONG email there for it took a week or two to get the account properly established and the claim number under the right email address to continue the process.

Although your website was glitching that day and did not accept the date of purchase when we tried to file online, our Menard's store where we bought the stove called you for us and your representative then called us to start the claim. Your representative was cordial and clear. The repairman company was efficient and clear in communication and the repairman was excellent in every way.

I'm quite upset. It's been over a week and claims keeps telling me I'll receive my gift certificate within a few hours then the next day they say tomorrow. 😡 Well I'm still waiting. I need to get a new pair of glasses started and I need that money to do it plus it takes another 19 or more days of waiting for the glasses to be made.

Easy to work with, always buy protection when I buy small things. You guys are awesome. I always tell people about your protection plans. It is very much worth the money you charge. I have bought protection plan for at least 6 years. You guys have always come through. Thank you.

I called to advise my TV didn't work anymore. The rep talked me thru several tests to see if he could figure out what was wrong. I really appreciated this. Unable to fix the TV, he put in a request for a new one. It arrived via FedeX in a few days. I have not opened the box as I am waiting for my son to help.

They have explained each step of the warranty claim in an efficient step by step process and timely manner. It's been a pleasant experience. I would highly recommend the Allstate Protection Plans to anyone making a purchase from Walmart. Whether you are buying online or in-store it's well worth getting an extended warranty on your purchase.

I purchased the protection plan due to some mixed reviews on Amazon. It proved to be a good decision as the radiator began leaking and the cooling fans quit. I submitted the claim with as many details as possible, and they covered the loss with no problems. I would highly recommend purchasing a protection plan when reviews are questionable.

I called because my dryer quit working, someone called and set up an appointment last Friday March 7 but the parts weren’t here yet so we needed to reschedule. The parts arrived that day on the 7th in the afternoon so I called to set up another time and left a message. I called again Monday the 10th and never heard anything and I called again today the 11th to reschedule and they still haven’t called me. It’s very frustrating

I needed a new tube... That's all I needed and the insurance didn't even cover it... They don't cover tires then I had to call Huffy... This is a pointless product... It's unorganized. It's terrible. I would never recommend this to anyone. I had a terrible experience and my buddy ended up coming over and helping me fix it... We went to Walmart bought a tube and fixed it...

After three repairs they refunded the cost of dishwasher. On fourth call we could not figure out what was going wrong. This was over a three year period. The repairs had been timely and effective at the each time. I was happy with this resolution because I was getting tired of washing a full dishwasher by hand. Easier to do each meal.

I filed a claim because the TV went completely black. The communication was pretty much strictly online, through emails. Overall, it was a good experience.

I had a perfect experience. Square Trade is extremely responsive to concerns, and if needed, replacement. The phone system does not make it easy to get to a live person but the chat feature works well. Since some issues require a live person, getting a live person should be made easier. I have used Square Trade for many years.

My machine doesn’t fill up with enough water to wash the clothes. I now have waited three different days to have a repair. No repairperson showed up. I wasted three days waiting. The other problem I have is that all my appliances are with you too. I'm also waiting for a repair on my refrigerator. HELP!!!!

BUYER BEWARE! I bought a Samsung on TV because of all the great reviews, Samsung was the only choice as far as I was concerned. I was told by many friends and many professionals saying that Samsung was the best out there. I bought my TV from what I thought was the “AWESOME” Nebraska Furniture Mart. During the purchase the sales Associate (which was amazing) offered us an extended service contract. I thought this was a “no brainer”. Fast forward to when the TV was delivered. It was damaged, NFM ended up replacing the TV because the “ALLSTATE” warranty I bought did not cover the damage. I finally got my TV, and it was perfect. We loved it and were happy with the purchase.

I submitted pictures of 1 of 3 recliners I purchased last year. Two held up fine, the third one, had a large tear on the footrest. The first pictures they saw said wear and tear weren't covered. I resent clearer pictures of the tear. Finally offered to give me back the full amount, minus the tax, to use at Wayfair. I accepted that offer.

Had an issue with an Xbox controller and had problems with the buttons not registering with the controller and got the refund to replace as soon as the defective controller shipped. Had to call in to process the return but agent on the phone was able to quickly get me set up with the return.

My watch quit holding a charge. The very helpful lady on the phone handled my claim and a refund was made in a timely manner. I was surprised that the experience was as easy and straightforward as it was. Would certainly get the coverage on any future purchase. The peace of mind is well worth the cost.

Customer Service was a great help, they found my receipt and helped me to get another item. They were kind, polite, helpful and keeping me updated w what was going on.. I will def purchase insurance when I buy items that are over $100. It definitely is a great ins to add when you're buying anything over $60 and up, especially electronics.

We noticed a rip along the welting of the couch cushion. We notified Allstate insurance via their website, which is easy and quick. My claim was approved and they arranged a local furniture repair service. I was contacted by them and date and time were set up. Brent came today and did an excellent job and explained exactly what he had done to repair the seam. It eased any fears of it happening again I am so happy that we got the insurance and I can feel good knowing it was repaired by a professional.

From start to finish, my experience with my AllState Protection Plan was nearly perfect. The person who took my request for repairs over the phone was pleasant and prompt, the repair man came on the date and time they said they would, and the repairs were completed quickly. This is the best warranty experience I have ever had and I have been through a lot of warranty repairs. I had a refrigerator that was warranted under another company and it took them almost 2 years to actually get the repair done. I will never purchase another warranty again unless it is through Allstate.

Square Trade did right by me and replaced my TV that was only 2yrs old! CS was great once I was able to speak to them. I spent probably 30 minutes and 4-5 calls trying to get a human being. It was maddening as their IVR would return my calls and go straight to my voicemail. 🤦🏼‍♀️ Once we did speak, everything went very smoothly and efficiently and they explained everything well. I had my new TV delivered with one week. I appreciate their time and patience.

Very easy to redeem. Turn around was very quick. Overall I would buy this again and again. I was kept up to date as the process went on and it was very fast for them getting back to me. The gift card came in an email soon after. Thank you.

Have purchased protection plans with many items. When the need arose to file a claim the process was so easy. They helped file the claim and approved my claim so fast. These plans are well worth the price. I highly recommend these plans. You won't regret buying it IF you need it.

The representative was very easy to talk to and explained everything clearly to us! He’s very respectful and patient! We called for help on a Sunday and thankfully a representative was available right away and walked us through the entire process! We highly recommend Allstate! It really helps to have someone to guide you through the process and help troubleshoot a problem. Our representative was very helpful and kind.

I purchased a PS5 for my child for Christmas & we were unable to download the games. I spoke to a rep & was instructed to return the PS5. After Allstate received the device I received several emails informing me of the step by step process. Once the PS 5 was return (4 business days). We connected it & it seems to be working properly. I appreciate the prompt service, the step by step process, the professional craftsmanship & the final results.

We bought a plan for our pool, an outdoor item. The pool frame has rusted and two legs fell off. They will not cover it. “We cannot approve claims in which the damage to the item is caused due to rust or any weather conditions.” We have had them before and they have covered it, as we’ve had the issue with our first pool (why we bought the plan again.) We also bought the “accidental” policy….so it should cover anything, but apparently an outdoor item can’t have anything related to being outside be wrong with it. I feel like there should not be a warranty offered on an outdoor product, if they won’t cover anything that has to do with outdoor elements, especially with an accidental policy. I guess you’re not in good hands with Allstate.

This is one of the worst customer experiences I have ever had, if not the worst. I bought an item on eBay and upon checkout, was offered a protection plan. However, the vendor never sent the item, and canceled the order without asking me. So you'd think that it would be a simple thing to get a refund for the void protection plan for an item that I have never possessed.

Purchasing this protection plan was simple. Filing process awful! I literally worked on filing a claim: how to online, chatting with inaccurate information given; attempting to actually reach a human being to speak with-all with each encounter explaining my warranty was close to expiring. My shredder is inoperative. Weeks of legwork on my end and FINALLY got it done and the check came. You need to REVAMP your method & streamline your system to be more effective to assist your customers! I will re think purchasing the protection in the future!

This extended warranty company is awful! The techs they sent out actually broke my washer! My washer was not broken and now it is, all I was needing was a new flex drawer for my detergent and the techs broke my washer and now I'm getting penalized for it! I hate Allstate Protection Plans, GOBLUETIME techs!

In these days of voice prompts and artificial intelligence it was a pleasure to actually speak to a person from the start.. After describing my issue and sending a few photos my customer care agent reviewed the problem and had replacement parts on order in a day.. They were then sent to my house directly for installation by a very knowledgeable technician.. Emails were sent every step of the way... Great service.. Couldn't be more satisfied.. Ty. Matt

I have always encountered the nastiest, lousiest service plan from your lousy company!!! For years I have bought extended warranty for everything I bought. But your company has make it impossible for me to file claims when my items get broken or malfunction!! I’ve been forced to buy new items losing not only the items that were insured but even the money that was paid for the warranty!!! I am so disgusted about it!! 😡😡😡😡😡 Look what they are asking for but I don’t know what?

The initial replacement offer was insufficient, but the overall experience was exceptional, and the final replacement was perfectly adequate. I’m thoroughly satisfied with the support provided and would highly recommend it to my friends. The staff was incredibly friendly, and the entire process was swift.

My claim was started February 11 (today is March 4) and the PC is still not repaired, with no estimated time to fix. All your literature states 2-5 business days for most fixes. If you're not going to fix it in that time period, you should notify customers with the expected fix time. Also, why do you make it so difficult to get a claim update? 99% of other companies include a simple link to the claim update every time they email with the status. At a minimum you could at least have a link on the email to the All State website. Also, having the MFA go to an email while I'm on email using the phone is way more complicated than having it texted to my phone. You should have an option to be notified by text. Lastly, why do you keep asking for reviews before you've fixed my PC. Fix it first, then send out the survey.... AFTER THE JOB IS DONE. This was the second survey request I received!

The Technician stopped the screws that hold the door panel so a week or 2 after he left it fell off. I can't believe he didn't know they were stripped. Then calling Allstate again they scheduled another repair and sent me parts. In the meantime I believe I fixed the problem by simply installing larger screws. I've now called Allstate twice trying to return the parts they sent me. They promised to email me shipping labels but still nothing. I'm getting ready to just throw them away.

I bought a protection plan, but never registered the receipt (clerk said not to and didn’t provide the number). The unit was fried in a lightning storm last July, but the receipt was missing. Found the receipt with only 3 months left. Squaretrade employee was great! Got the warranty registered and refunded full price in under 20 minutes‼️Fantastic!

The warranty from manufacturer did not approve me of my claim but Allstate approved my claim for refund and I was pleased by allstate. I would get another allstate insurance in my future purchase. Thank you allstate. I would recommend an allstate insurance to my friends and family where they can rely on allstate insurance for a great service and reliable company for their insurance needs for their appliances.

Allstate needs to improve the claims process because it was very difficult at first. I went to Walmart three times until they gave me an 800-number for Allstate. The people who helped me get the protection plan in place were all very nice, we just couldn't get the foot up in the saddle for me. It took hours but when they finally sent me the label, I went up to FedEx, and they set things up for me. I sent my laptop in for repair, and I was under the impression they were fixing it, but they sent me a new one in a different color and a smaller screen. They didn't tell me they were sending a different one, but they did replace it, it works fine, and I'm happy about that. They could have informed me they were gonna replace it, but I appreciate the service and getting a new computer.

This company has no idea what customer service is. They promise you the world initially, but not so fast my friend. When it comes time to actually assist you, they lie, cheat, steal, manipulate, and finally refuse to answer any form of communication. I would not recommend this company to my worst enemy. They got a one, because I couldn't give them a zero. I was a service provider for this company, I couldn't get away fast enough if I was Usain Bolt.

Denial for dresser damage. Told not covered under plan. I want to know what is covered. Why wouldn't it be covered? Damage due to wear & tear or weak parts? What is the incentive car in buying a plan if no coverage? Would like a response as soon as possible. I refuse to purchase a plan again from Walmart.

I purchased a protection plan from Allstate for my eyeglasses. Unfortunately, I dropped them, resulting in a significant scratch on the lens. I initially thought it was just a smudge but realized the damage was more serious. Fortunately, I had purchased the protection plan, hoping it would cover these incidents. My past experiences with warranties at registers had me a bit apprehensive; they often didn’t live up to their promises. However, the Allstate name gave me some confidence due to its reputation for integrity.

I purchased multiple protection plans from Allstate Protection Plans and the process to file a warranty claim was incredibly easy and perfect. I managed everything online without needing to interact with a representative. They offered me options for a replacement, and I chose to get the same item back. Given my positive experience, I find extended warranties very valuable and purchase them regularly for various items.

I purchased a chair from Wayfair, and the Allstate Protection Plan came in handy when I needed it. After about a year, the cushion started wearing out, and I could feel the rods of the chair, especially when using the vibrating function. It became uncomfortable, and I had to use towels for padding. When I contacted Wayfair, they directed me to Allstate since it was over a year.

I purchased an Allstate protection plan for my refrigerator in early November due to previous issues with other brands and hoping for better support, but my experience was extremely frustrating. I had two different issues and found it difficult to get answers from Allstate. I was passed around to various phone numbers without any clear direction. It took from early November until the week of Thanksgiving to get the refrigerator fixed, which was very inconvenient.

I went through Home Shopping Network and their plan was two years but Allstate directly was 3 for about the same amount of money so I went with Allstate. The TV had some vertical lines all through the screen, although it's never been dropped and never been damaged. I filed a claim and did it over the phone. I talked to a rep and I had to send in pictures of what was wrong. The total process took less than a week and they paid me for the TV.

I have purchased an Allstate Protection Plan for various items, including heaters, game controllers, exercise equipment, and TVs. It's been reassuring to have the protection for these items, especially when I had to file a claim for a heater that malfunctioned. Filing the claim was very easy, and I was offered options for resolution. I chose to receive a refund as the repair cost might have exceeded the heater's original price. I got the refund within two weeks, allowing me to purchase a new heater seamlessly.

I bought the protection plan for a Dirt Devil vacuum cleaner. The vacuum wasn’t working. It was giving me some problems and I decided that I needed to do a claim on it. We had a little problem trying to locate exactly where I needed to go so I ended up having to call Walmart, which is where I purchased the item from. I did it online and once I got the information from them and I was able to call someone, I was able to get the process started. They sent me a link and from that, I was able to provide information. I was pleasantly surprised. I was shocked that it was hard for me to find a phone number for them. But once I was able to find one, I was able to do what I needed to do. If people get an Allstate protection plan, it’s gonna be easy to use and they’ll be satisfied.

I did a claim for a pair of glasses that had scratches on the lens. We called the number on the brochure that we were given when we purchased it. The initial call was to understand what the steps were 'cause they weren't clear to us. Then we were instructed to file a claim on the website and we had to upload a copy of the invoice showing where we purchased the glasses and the plan.

I had a very positive experience with the Allstate Protection Plan for my refrigerator, which I purchased through Costco. The refrigerator had an issue with the filtering system, and Allstate promptly provided the necessary parts. An Allstate technician came to my home to install them, and the entire process from reporting the claim to resolution took about two weeks, with the installation occurring the day after the parts arrived. The service was timely and efficient, meeting all my expectations. I found the cost and coverage offered by Allstate to be ideal; the flat amount I paid for the warranty at the time of purchase was well worth it, and they fulfilled their promise.

My recent experience with Allstate's protection plan was quite positive, but there were a few hiccups along the way. I had to file a claim for my phone, which was unfortunately lost. Allstate helped me get a replacement, but the process wasn't as quick as I'd hoped. It was challenging for me to be without a phone since I rely on it heavily for doctor's appointments and other commitments.

I purchased an Allstate protection plan for my phone. My claim involved a cracked screen after I accidentally dropped the phone. I took it to a nearby Batteries Plus, which is authorized to handle Samsung phone repairs. Remarkably, the repair was completed within an hour.

I recently submitted a claim for my Allstate protection plan on my glasses. Initially, the process hit a snag due to inefficient service from the first rep, but after reaching out again, the claims process went smoothly. The entire claim was settled within a couple of days, and in the end, I received some gift cards, which was satisfactory.

I purchased a 3-year warranty from Allstate for my television, but my experience was far from satisfactory. The issue started with a pixelation problem on the screen perimeter. Despite having an extended warranty, the problem was deemed my responsibility after hours of attempts to resolve it. Allstate bounced the issue back to Samsung, with whom I still had a warranty, rendering the extended coverage futile. I ultimately decided to return the television to Costco for a refund of the $99 I spent on the plan. Overall, my experience with Allstate was disappointing, and I rated it a 3 out of 5. I would not purchase another warranty from them or any other provider.

I opted for Allstate Protection Plans because sometimes things break, and having a protection plan is beneficial. Filing the claim was a very easy process, and I did it online. Allstate offered me a refund so I could replace the item, and it was for the full amount I paid. I would rate the experience as excellent.

I had to wait a week for my appointment. The company was late for the appointment. But they did contact me and informed me that they were running late. Once on location they realized that the wrong part was sent. He then checked and realized that the 2 locations they get parts from were showing zero inventory on this item. Two days later I called SquareTrade to inform them. They sent me an email saying I was rescheduled for Wednesday the 26th. Then I received another email a few hours later. Informing me the part is still out of stock. And I will have to wait longer. This is not acceptable. I am going on 3 weeks not being able to use the burner on my range. I bought the extended warranty for a reason. I would like something to be done. So I can use my appliance. Look forward to hearing back to correct this situation. Sincerely G. M. **

Very smooth and fast warranty claim for my Epson printer. I called and talked with someone that led me through a few steps to make sure my printer couldn't be fixed and after no success, he offered a reimbursement for the full amount of the printer when I bought it 3 years ago. I would recommend a warranty if you're buying something.

Paid about 1/2 of how much it will cost to replace my tv. I would definitely recommend reading the fine print. It's not as good as they make it out to be. Just beware. They first told me they would send me out a 'like' tv. A couple weeks later I received a check for $148.00 to replace a 50" tv. Do you know where you can buy a 50" TV for $148.00??? Me either.

I made a purchase of a electric blanket and did check out and chose the insurance coverage but when I was through with the purchase I noticed that the insurance coverage was not included in the purchase so now I have to go through the problem of doing a refund return and do a reorder with the insurance coverage and pay for gas to deliver to Walmart.

I was expecting to receive a portion of the glasses purchase price specific to the bows of my glasses, but I received settlement of much more. I was pleased with the settlement, but it would have been nice to know how the calculation of the settlement. The claim process was simple and easy to complete.

Not worth buying a warranty through them. I tried to get my refrigerator icemaker working again through them, called the customer service. They said they were gonna make a claim for me and never heard from them again, no emails, no phone calls. Nothing. In the meantime I use my own money to get the refrigerator fixed. Save your money, buyers beware!

I purchased an Allstate Protection Plan through SquareTrade, and I'm so glad that I did. Filing a claim on their website is quick and simple. I uploaded my Proof of Purchase/Receipt to their website and followed the instructions on how to "File a Claim". It only took a few days for it to be approved. I received and email with instructions on how to receive my claim payment and that was it. Thank you Allstate/SquareTrade for keeping it simple.

It has been a long process and I still have not received confirmation that a replacement scooter has been shipped. I finally had to call APP/ST to get info and all they can tell me is that I will receive an email when a replacement has shipped. That was over a week ago and I just looked at the account and still no updates. That is the other issue - there are no updates on my account to keep me in the loop. Hopefully you send the replacement as I have always chosen to pay the extra for insurance for peace of mind.... It might not be worth the hassle of all of this back and forth and not knowing.

I was told my chair cannot be fixed, they said they would send me an affidavit to fill out and send back. I called, and called never got the paperwork or the check. Please don’t buy this warranty or from the company that offers the warranty with their products. I also never received a call back from Allstate.

An Xbox controller's joystick stopped working. My son told me that once he pressed the joystick, it just kept going even if he would let go of the joystick. I contacted Allstate Protection Plans. They told me that it still had insurance through the manufacturer, but the manufacturer told me that they did not have warranty for it. So, Allstate told me, "No problem. We'll get it fixed." I was able to submit my claim with someone over chat. It was right there and then. Everything went smooth once I was able to talk to someone because if I did just the robot thing, I wouldn't get anywhere. The rep told me Allstate would send me the money back for the controller once I sent it.

The SnowJoe snow blower quit working while I was clearing my driveway. My square trade by Allstate plan that I purchased made everything right. They attempted a replacement but it was out of stock, instead a check was issued. I recommend them highly and will protect my next purchase with another policy.

My computer suddenly stopped working. It wouldn't even turn on. The keyboard lit up, but that is all. I called and someone had me try several things and nothing worked, so they said I could send it for repairs at no cost to me. But, a few days later, before I had a chance to send it back one day it suddenly turned on and is working fine. I called and asked about getting my $125 copay back and they said no problem, and within an hour or two, my money was back in my checking account. It doesn't get any better than that. Will always do business with them, and will recommend them to my friends and family also.

Tv failed, have 5 year warranty took months, if it wasn't for supervisors and not all of them my claim was always denied, even when finally approved I would call person would say claim denied,, was an awful experience, in the end I was sent a replacement tv even though early on was told I would get refund to credit card,.

I have been using Allstate Protection Plans for the past two years. Recently, I had to file a claim for my glasses after accidentally breaking them. The entire process was straightforward - I simply filled out the necessary paperwork, and they sent me a check to buy new ones. I handled the claim both online and by phone, although I found using the phone easier due to my technical challenges.

I submitted a claim for my son's backpack luggage, which had broken wheels. It was a $52 product, purchased during a significant sale for $8. After filing the claim with Allstate, I was impressed by the swift response; they resolved it within 4 or 5 hours by sending me a Walmart gift card.

I purchased a nugget ice-making machine through Walmart and opted for the 3-year Allstate protection plan. Unfortunately, just over a year later, the motor stopped working. Initially, I faced some hurdles because I'd changed my email address, but I eventually managed to file the claim by phone after the holiday season.

This process has been slow with no resolution in sight. The process has been set up in hopes clients choose it’s not worth the hassle and just give up! I will be contacting the Better Business Bureau in the next 10 business days if I do not see a response and planned resolution.

I submitted a claim to Allstate when the back of my cell phone began to separate, and it appeared that the battery was swelling.

When I purchased this warranty I had confidence in Allstate. I come to find out it's like the other insurance they offer, it's all about them. It's been two weeks with no television replacement, because they made the mistake. Not sure if it's even been ordered, haven't heard yet. I'm glad I got rid of Allstate for my automobile and homeowners insurance.

I purchased a Whirlpool washer less than two years ago, and it's been a terrible experience. The machine is faulty and not functioning properly. When it spins, it doesn't stop running, overheats, and emits a burning smell. Both the motherboard and the pump are defective. Due to these issues, I had to rely on laundromats, spending $40 so far and planning yet another trip. Despite being pleased with the Allstate protection plan representatives, who were friendly and helpful, my washer remains unsalvaged because the parts are unavailable. The process of filing a claim with Allstate was easy, and their representatives were professional, though the delay in repairs is frustrating. I wouldn't recommend Whirlpool washers as I've faced multiple problems, and others I know had similar issues. Although Allstate's handling of claims is satisfactory, having been without a washer at home for an extended period has been very inconvenient.

Did not receive my replacement item. Getting the runaround getting issue resolved so I’m not very pleased at all. Have never had an issue with a claim and they are not helping very much. Keep saying someone will get back to me. It’s been 2 weeks. Still not resolved.

My son cracked his computer screen on setting a bag on the ground. The Allstate Protection Plans employee helped immediately with one phone call. The repair was set up quickly. It was easy to send in the computer. The repair was done successfully and returned in a timely fashion. The only issue was coordinating with FedEx, the home delivery which required a signature.

I am writing to you based on my experience using your 2 year warranty which was a waste of money and time. I went into Staples to have the laptop check out (Feb/11/25) for it would not hold a charge nor would the Laptop boot up. I talked to Melinda at "Allstate" where I explained my situation to and she advised me to ship the unit back to her and she would have it fixed. I explained that I had files on the laptop and I couldn't transfer or backup only to fall on deaf ears, she didn't care!  claim# **. Should I ever buy a new product and you are the extended warranty,  I certainly will not and will never choose you "All-State" ever again. Purchase date Sept/2023

I recently had an issue with my TV, where the screen stopped working but I could still hear sound. I contacted Allstate Protection Plans about this, and the process was very straightforward. I dealt with everything online and found it to be easy. They asked me to send a short video showing the problem with the TV. Within a day of submitting the video, they informed me that they would send a replacement. I didn’t even have to return the old TV, which was convenient.

I had a claim experience with Allstate Protection Plans for my device. The charging port got pushed in and it wasn't charging, making it unusable. They handled the situation efficiently by sending me a replacement in a timely manner. I initiated my claim online using my phone, and it was a straightforward process. They responded within the week. Overall, it was a great experience, and I would rate the service five stars. I would gladly recommend them to others based on this experience.

I had an experience with Allstate Protection Plans regarding a claim I submitted for a hair dryer that started to overheat. It had issues with the power cord getting hot and shutting off. I filed the claim online, and the process was really easy and quick.

I purchased an Allstate protection plan for a $429 ice maker through Amazon. It seemed like a financially sound decision given the potential cost of replacing the item. The option to purchase the protection plan was clearly presented during the checkout process.

I've had a mixed experience with Allstate Protection Plans regarding my coffee maker. I have a model that can brew both single cups and a full pot, but recently, it hasn't been working properly. The single cup function doesn't produce a full cup, often less than a quarter, and the pot brews only half of what it's supposed to—if I brew 8 cups, I actually get 4.

I purchased a KitchenAid dishwasher and a stove from Costco, and I opted for the Allstate Protection Plan. Unfortunately, the dishwasher malfunctioned multiple times, leading me to contact Allstate through their online claims process, as advised by Costco. The experience with Allstate’s customer service was excellent; they were responsive and provided great assistance, although the process involved several attempts to fix the dishwasher. Each service visit addressed different issues, despite being within the warranty period.

I recently had an experience with Allstate Protection Plans regarding a refrigerator issue. The door wasn't closing properly, and while it's now fixed, getting there was quite challenging. I purchased the refrigerator through Costco and had a protection plan confirmation email. When I called Allstate, they initially couldn't find my coverage for the refrigerator based on the model and serial number. I sent them a picture of the sticker, which they asked for, and they said, "We'll call Costco and we'll get back to you." They never got back to me. I called them again and they asked me to call Costco. I explained the thing to Costco and they said they'll take care of it. Again, I didn't hear back from anybody.

I purchased a protection plan from Allstate for some Beats headphones that I got for my daughter. When something happened to them, I filed a claim, and it was a straightforward process. I just had to provide my receipts and send the damaged headphones to Allstate. Interacting with their representatives was a great experience, and they handled everything efficiently. They repaired the headphones and shipped them back to me. I chose to get the protection plan because I was buying the headphones for my child and wanted to ensure they were covered just in case.

We got a protection plan from Allstate for a Sony TV. We've previously bought protection plans with Allstate. My experience so far has been good, though we've had to file a claim recently, which is still in the process of being resolved. The representatives have been friendly and helpful.

I purchase a laptop that came with an Allstate protection plan. It's a one-year warranty and at one point, I needed to file a claim because the GPU was failing on my computer. The process began online but resulted in a prolonged two-hour phone call due to getting transferred between departments.

I filed a claim with Allstate Protection Plans for an ice maker that wasn't working correctly. My interactions with the representatives were outstanding; they resolved my claim within ten minutes. They sent me an Amazon gift card to purchase a new ice maker because it wasn't worth fixing. The gift card arrived the next day and covered the full purchase amount of a new item. Overall, my experience with Allstate was excellent, and I would highly recommend them.

I purchased eyeglasses with an Allstate Protection Plan. Unfortunately, the cork on the glasses started to come off, so I filed a claim. The process was very easy and entirely online. Allstate promptly refunded me the money, which was enough to purchase a new pair of eyeglasses. I received the refund within a week. Having the extended warranty proved to be extremely valuable, and my experience with Allstate was wonderful. I would rate my experience as a 5, and I recommend them to a friend.

I recently had an experience with the Allstate Protection Plan for an item I purchased, and I must say the process was seamless. My issue involved a malfunctioning electric toothbrush where the brush head stopped spinning. Initially, I was instructed to send the item via FedEx, but FedEx wouldn't accept it due to its lithium battery. After contacting Allstate customer support, they quickly resolved the issue by offering a refund instead. However, even though I have activated the refund card, I haven't been able to cash it in because I haven't been to the store. I'm waiting to use it.

I always make it a point to get insurance on electronics I purchase, which is why I opted for an Allstate protection plan. When my printer kept indicating that a brand new cartridge was incompatible, I contacted the store from where I bought it. They informed me that I should reach out to Allstate to make a claim since I had insurance with them.

I purchased a 14-cup Drew Barrymore coffee maker and had issues when trying to get a replacement for it. After waiting for about three days for tracking information, I reached out to Allstate again. They informed me that I was then eligible for compensation instead of a replacement product. I received the total amount for the original coffee maker and planned to use it towards a newer model. However, I'm still waiting for the new coffee maker as the tracking information I received turned out to be for an invoice paper, not for the actual product.

I purchased a protection plan from Allstate for a leather massage chair, which seemed essential given its mechanical components. I initially came across the plan while ordering the chair online from Wayfair. When the inside of the back rollers of the chair stopped working at the start of COVID, Allstate took care of the issue by replacing the chair. More recently, the chair got stuck in a reclining position while I was using it. I stopped it ‘cause it was finished massaging me, but it was stuck. I reported the claim, then Allstate sent someone to inspect it and eventually offered to refund my money when it turned out the necessary parts were more than what they thought they were worth.

I recently had the opportunity to work with Allstate, and I must say they were outstanding. They handled everything professionally, and I truly appreciate their assistance. I broke my glasses, which I purchased at Sam's Club, by accidentally stepping on them. Fortunately, Allstate's insurance coverage took care of this issue, and I was really impressed with their professionalism. It was a very positive experience overall.

I recently had to file a claim with Allstate Protection Plans for my Apple AirPods because one stopped working. The charging case wasn't functioning, too and they were less than a year old. I handled everything online, which made the process quite streamlined. The resolution was to get them fixed at a store, submit the receipt, and then they refunded me the full amount within a week. Overall, I'm very satisfied with the service and would highly recommend Allstate based on this experience.

I recently had to submit a claim through Allstate's protection plan for a TV repair. The TV, a Samsung 55-inch model I had purchased through Costco, completely stopped working and wouldn't turn on at all. I found the process of contacting Allstate straightforward, using the emails I had from the purchase to find the necessary phone number. The customer service rep I spoke with was very professional and guided me through troubleshooting steps to confirm the issue before scheduling a service call.

I recently had a great experience with Allstate's protection plan. I purchased a nugget ice machine, and it started making noises and eventually stopped working. I initiated a claim online, and the process was very easy. I interacted primarily with their computer menus rather than a live agent. Allstate sent out a replacement ice machine promptly. Overall, I am very satisfied with Allstate. The protection plan seemed like a good deal for safeguarding my product.

I filed a claim with Allstate for my protection plan on a television set due to dark spots appearing on the screen. The claim process was straightforward—I just went online to file it, and then I communicated through a series of emails that provided instructions. Overall, the process was relatively simple. In terms of resolving the claim, Allstate decided to refund the cost of the television set, and I'm currently waiting for the check to arrive in the mail. I would rate my experience with the claims process as a 3 to 4. If asked by a friend or family member about this protection plan, I'd say if it's inexpensive, like in my case where it was included with the purchase of the television, it's worth considering. Typically, I do not buy extended warranties, but since this one came with the TV at no extra cost, it turned out to be beneficial.

The representative was great, all communication was done through chat. The representative was very understanding on my situation and was able to he help me resolved and issue with a defective item. I was able to get my money back which help but the same item but a better version of it.

I purchased a 43-inch TV and got a protection plan directly through the store. Unfortunately, my TV stopped working, so I needed to file a claim. Initially, I went back and forth, being told by the store to call the protection plan service, which was quite frustrating. Thankfully, I spoke with Jonathan from Allstate Protection Plans, and he was very helpful. Before reaching him, I was quite lost, not knowing what steps to take next. Jonathan patiently assisted me in resolving my claim. Frank, whom I spoke to earlier, was also very supportive. Their assistance was invaluable because I was exhausted from the previous runaround. Ultimately, Allstate reimbursed me the $90 sale purchase price for my TV. However, since it was originally bought on sale, I had to pay a bit extra to replace it. Nonetheless, I received my refund in less than a week, which was pretty prompt.

My experience with the Allstate Protection Plans was mostly positive. I've faced an issue three times when the item simply wouldn't turn on intermittently. Initially, trying to resolve this issue through email instructions didn’t work, but once I got on a call and was guided through the steps again, it worked. After that, the item has been functioning normally without further issues. I didn’t experience any notable delay and felt the claim was handled in a timely manner. Allstate handled it well.

I purchased an Allstate protection plan through Walmart for some small appliances. When one of the appliances stopped working and wouldn't power on, I filed a claim and the process was pretty easy. Within about a week, the item was replaced with the exact model. The entire interaction was handled online, which was convenient. Having an extended warranty proved to be very valuable in this situation.

Allstate repaired my pair of headphones. The process of filing the claim was easy. I was pleased to receive my headphones back in a timely manner, and they’re working just fine now.

I recently had an experience with Allstate regarding a protection plan for an ice maker I purchased a few years ago as a gift for my daughter. The icemaker would have the whole little tray up to freeze it. But after it was partially frozen, it would just dump and drain the water. It would go back up and try to freeze another bunch over it. It wouldn't come out in each individual ice cube like it's supposed to. Although I didn’t see it firsthand, this is what my daughter reported.

I recently had an experience with my Allstate protection plan for an electronic item. My TV had issues with its screen, where I could only get audio without any picture. To address the problem, I provided Allstate with both a video and a picture demonstrating the issue. Eventually, they decided to replace the TV with a new one.

I had an experience with Allstate Protection Plans where I submitted a claim online for some bed frames that were broken, with the poles coming loose. They initially promised a refund in the form of Walmart gift cards, but I'm still waiting for it. It has been a bit of a hassle as I've had to keep contacting them. The process involved talking to one person who then directed me to contact the factory. After a while, Allstate mentioned they would be sending a refund, but that hasn't happened yet.

With kids around, items tend to get damaged easily, so opting for Allstate's protection plan seemed like a wise decision. My experience with their service has been quite satisfactory, and I'd rate them a 4 out of 5. If asked, I'd tell friends and family that Allstate's protection plan is worth considering for safeguarding their belongings.

I work with kids and order a lot from Amazon and I try to put coverage on it. The most they can do was either reimburse me for getting it fixed or just give me $55 back off of the product. I’ve ordered walkie-talkies and hoverboards and filed a claim on it. I paid more for it but it's better to get something back than nothing. Filing a claim was super easy and simple. I enjoyed it. It was a lot faster and you don't have to talk to anybody. You just do everything online. Then, they sent me a check in the mail. I’d refer people to Allstate to make sure they get a warranty on the product, and make sure they can do it online or they can call somebody to take care of their claims.

I registered on the site and paid the fee. I discovered on my product (smartwatch) receipt that there were 15 days between the time I paid for the watch and the shipping date. There was NO PLACE on the website to call, text, or email customer support, no related info in the FAQs and proof of payment or plan did not display. - I waited a day, found a phone number on the internet, and was sent a chat link. Despite providing the proof of purchase, receipt, etc., the agent had questions. So I decided I would have the same issues if I filed a claim. I have decided to cancel the plan. - I was eventually told my watch would be covered, but I don't like the customer service or lack thereof.

I used Allstate Protection Plans for a fireplace that stopped working with an error code "E5" indicating a malfunction, as neither the flame nor the heat was coming out. I found the process of filing a claim to be easy. I submitted my it online and uploaded a picture of the faulty fireplace. The process was straightforward, and I didn't even need to speak with customer service. Soon after, I received a check covering the full price of the fireplace. This experience has really underscored the value of having an extended warranty. Overall, I'm very satisfied with Allstate Protection Plans and would definitely recommend them.

I recently had an experience with an Allstate protection plan for a blow-up bed I purchased from Walmart. The bed wasn't holding air, prompting me to file a claim. The process was simple and efficient, starting with a straightforward phone call. The interaction with the claims agent took around 5 to 10 minutes and was pleasant. Initially, I was advised that the issue might be covered under the manufacturer's warranty, but after contacting the manufacturer, they informed me that the item didn't have a warranty.

I have had several items covered under an Allstate protection plan. I filed a claim for my robot vacuum, and the experience was great. It was easy to file a claim, both online and by phone. The customer service was excellent; they answered all my questions and met my needs.

I recently had an experience with Allstate Protection Plans when my TV's screen unexpectedly went blank. I found the online claim process quite easy, and they responded within a few hours after I submitted a picture.

I will say I don't always elect coverage for my eBay items but after my experience with Allstate, I'm going to every time. When an issue with a coffee roaster showed up on "gently used" one I bought, Allstate listened to my issue and then made it easy for me to make a claim. I think that's the way these things are supposed to go...No hassles, no delays. Thanks Allstate!

My claim experience was expedient, the return label was convenient for shipping, and my reimbursement was quick. Thank goodness for the brochure & instructions, as the Walmart associates weren't helpful when explaining the process to me. The email communication throughout the claim was very clear and detailed. I appreciate the follow ups. I would use this insurance again for a future device.

My attempts to contact customer service have been unsuccessful. The Website has all the buttons but they don't work. I feel like I've been ghosted. I won't be using Allstate in the future. I made a purchase on eBay which never materialized and I'd insured the Item with Allstate's Squaretrade. EBay refunded the purchase price of the item but have no control over Squaretrade (Allstate) so I tried to contact them to work a refund or some kind of compensation but their website just plain didn't work. So I'm left, "holding the bag. I will avoid Allstate in the future.

The insurance policy is bad! I made a claim back in July, wristband had broken. They fixed it but did a bad job fixing it, so I had to make another claim because of your bad work. 6 months later, the wristband came off again and I was unable to make a claim because I had "gone over my limit." Don't charge your customers a claim for something that is your fault and your bad work. Horrible service!

I am incredibly impressed with the swift turnaround in getting my Apple Watch repaired. The entire process was seamless, from the moment I reached out for assistance to receiving my watch back in perfect working condition. The team at Allstate demonstrated exceptional professionalism and efficiency, ensuring that my experience was smooth and hassle-free. Great job, Allstate. Thank you so much!!

Review for Warranty Service – If I could give zero stars, I would. This warranty service has been nothing but a headache from start to finish. First, they shipped the replacement part without including my apartment number. FedEx even called them to fix the issue, but despite me also calling to follow up, they never corrected it. As a result, the part was delayed.

The online claim process was quick and easy. I was able to submit pictures and pay my deductible as part of filing the process. My claim was reviewed immediately, and a same day response was received. Communication via e-mail regarding status and next steps was excellent. I received my gift card for replacement glasses within a few days after submitting the Affidavit for Reimbursement. Overall, the whole process was pleasurable and handled in a timely manner.

Was a easy process on our glasses claim, we got a Sam’s e-gift card to replace the broke/scratched glasses.** I would recommend this insurance. It’s an easy way to cover breakage. So run down to Sam’s and buy your glasses and don’t forget the insurance, it not very much money to get it.

Outstanding customer service. Great help to me to get my laptop repaired. Everyone I spoke with was polite and very helpful. I will definitely recommend Square Trade to everyone who is able to use this service. It is definitely worth the money.

I am still e=waiting for a tech to repair my recliner. I received an email stating my claim was approved. I have followed up several times to check when the tech is coming to repair my recliner. I will. Receive the same message, "You should be updated within the next two days". Another two days have passed. Several times. I called again on February 3 to let them know I am still waiting on the tech to repair my recliner. The part ordered arrived February 2, 2025. I am still waiting, and the insurance coverage is taking way too long. Please repair my recliner or replace my recliner.

Square trade/ All State warranty on Home Depot purchased Samsung microwave handle came off was told pay for repair and get reimbursed by gift card or check. I am puzzled why get a warranty if I have to paid for repair, should state in bold letters “We reimburse after you pay for repair” ripoff… Overseas customer service…

Absolute Worst Warranty Service – Feels Like a Scam. I submitted all the required documents—original receipt, photos, and everything they asked for—yet SquareTrade keeps sending the same email demanding evidence I’ve already provided. What makes this even more absurd is that when I called customer service, they confirmed they have everything they need. So why am I still getting the same runaround? This is beyond frustrating. SquareTrade sells warranties under the promise of peace of mind, but when it’s time to honor a claim,.

My Bose headphones stopped charging. I remembered that I bought an extended warranty and decided to file a claim. All I had to do was create an account and my plan information was right there! It was easy to open the claim and track it. The instructions to send my headphones back were easy, and when they couldn’t fix them, I got a check within another week. I recommend a plan with Allstate!

This organization has been a nightmare to work with. No issue taking your money for a warranty, but when it comes to placing a claim on the purchased warranty, there is no desire to assist. Have been in contact with them dozens of times, jumped through every hoop communicated, and still no remedy. Receive confirmation emails stating you need to call in to finalize the claim, just be transferred numerous times to multiple departments. I'm at 10 different calls so far, followed exact directions, and still no solution. I'm convinced they are difficult to work with on purpose, so not to have to pay out on valid warranty claims. Absolutely terrible organization!

After getting past the delays caused by, I no longer having access to the email address I originally had when I registered for my LG Refrigerator, I was very pleased with the service and the response time of the service. I experienced no nitpicking or delays in the claim due to fault finding, liability, etc. I will recommend Allstate Protection Plan to my friends.

Chair broke after 4 years and Allstate replaced it. They sent company out first to repair and it was beyond repair. Process took a very short time and was sent replacement from Amazon in just a few days. Been buying warranty on most major products and has paid off several times.

Screen detached from the keyboard. I saw the boarder of the screen had glue becoming undone. The boarder of the screen started to pop out. Finally the screen became undone. Can someone tell me if you will be replacing the laptop? My experience was great with your customer service.

This is absolutely the worst experience I have ever had with any protection plan ever. Asurion was SO much better. I sent them my old phone. They got it and they never sent my EGIFT card. LITERALLY A SCAM.

I submitted a claim with Allstate Protection Plan because I needed troubleshooting information for a product that wasn't working. The initial process of submitting the claim via email was really easy. I did it after looking through the information bubble. However, I have run into a bit of a challenge since then. They were going to give me some instructions on how to troubleshoot and if that didn't work, then I'd have to call back. I believe they sent the information to me when they said, "Go in here at this site," but I don't know where it was. I've been waiting for over a week to receive instructions on how to troubleshoot the issue. I chatted about it last night, but they just sent me a copy of the email traffic. I still don't know any troubleshooting methods and the product is just sitting here not working.

I purchased a PlayStation 4 controller and decided to get an Allstate protection plan for it because you never know what happens and you always get the insurance. Unfortunately, the button on the controller stopped working. When I submitted a claim, the process was smooth. I went on the website and it said I had to take it back to the manufacturer. I took it back to Walmart and they refunded me. After that, I went online and bought a new one. The entire experience was positive, and I'd certainly recommend having the insurance 'cause it's better to have it than not.

I recently had to use the Allstate Protection Plan for a heater. The fan stopped working, so I submitted a claim online. Allstate sent me a card, which allowed me to purchase a new heater. The process was very fast, and the heater is working well now. Overall, Allstate Protection Plans provided excellent assistance. I’d definitely rate them highly across the board for service, price, and coverage. Although my daughter interacted directly with customer service on my behalf, my experience with the online process was seamless.

I had a claim on my wine and beverage refrigerator's protection plan with Allstate, purchased through Costco. The refrigerator's drawer mechanism broke, and although a local repair person was sent, they couldn't fix it due to parts being on backorder indefinitely. They offered a replacement, which they weren't able to do. Ultimately, Allstate then decided to send us a check for the full amount we paid. While I usually purchase warranties for peace of mind, I was very impressed with the Allstate protection plan's efficiency and support. It was a great investment for such a unique and expensive appliance, and I would definitely give the experience a 10 out of 10. I highly recommend Allstate for anyone concerned about the longevity of their major purchases.

I filed claims with Allstate for my refrigerator and stove, both of which had issues. The refrigerator developed a crack in the freezer door behind where the water and ice dispenser is located. As for the stove, while cleaning the glass in the door, a bar that was supposed to hold it in place ended up being defective. I contacted Allstate, and they were prompt in addressing the issues. The claims process was straightforward as well—I simply went online to file a claim, uploaded the necessary photos, and received a response within a few hours. They sent repair personnel to assess the damage, but later decided to reimburse me with a check equivalent to what I paid for my appliances instead of proceeding with repairs.

Chair that was purchased one of the leg, we could sit on the chair without falling on the floor. I reached out to All State. I completed the request form. Allstate requested a picture. Send picture and was given option to return or to get a full refund. I chose to receive a refund. A full refund was send via mail. Quick and simple resolution.

It took me two lengthy conversations to complete this claim. The first person just wanted to argue, and the second person was so cordial and took her time to make things right. I've had other claims that didn't take this much time to complete. Hope I don't have another claim in the future, but if I do, I don't look forward to this slow process again.

I recently had an experience with Allstate Protection Plans when my Acer Chromebook was damaged. I bought the Chromebook at Walmart and got the protection plan at the same time. The incident happened when my daughter's emotional support dog accidentally knocked the device off the desk, resulting in a shattered screen. Despite the mishap, I couldn't be upset since it was my fault for not placing it securely. To file a claim, I used the online process, which was straightforward and user-friendly. I even had some communication with a representative to confirm whether my warranty was still active, and thankfully, it was valid until April. The entire online process was self-explanatory, making it simple for even a tech-challenged person like me.

I purchased a protection plan from Allstate for my robot vacuum cleaner through their online platform. Setting up the protection plan was incredibly straightforward, and when I needed to file a claim, the process was also very simple. I currently have a claim in progress, and they are managing it efficiently. I would definitely recommend Allstate's protection plans to friends and family because they safeguard your products and provide replacement or repair as needed.

I had a frustrating experience with the Allstate Protection Plan for a jukebox I purchased. It started with issues like a stuck CD and slow-playing albums. When I tried to make a claim, they initially couldn't find my policy, which forced me to send them a copy of my receipt. This entire process was a major hassle.

I have purchased Allstate Protection Plans for several appliances, including a microwave, stove, and refrigerator. Initially, I chose it because the retailer offered Allstate as their warranty provider when I made the purchases. I did have to file a claim on the microwave when the digital display started malfunctioning. Fortunately, initiating the claim process was straightforward; I simply called and explained the issue. The representatives were knowledgeable and tried their best to assist me. In the end, Allstate refunded the full amount I paid for the microwave as the repair costs were too high. However, the refunded amount was not enough to cover the reinstallation of the new microwave, something I believe should be included, so I had to pay out of pocket for that part. Despite this, I would recommend having an extended warranty on appliances to others.

The couches I purchased from Wayfair tore and broke, and I needed to file a claim with Allstate. Starting the claims process was fairly easy, and my interactions with Allstate’s customer service were smooth as everything was handled through email. They provided thorough assistance, and the resolution for my claim was getting my money back, which was enough to repurchase the same type of couch. The compensation arrived around two weeks after they informed me about the resolution.

I purchased an Allstate protection plan for a gaming monitor that I bought from eBay. I decided to get the plan because of past issues with shipments and manufacturing. Unfortunately, when I opened the monitor, there was a large black area on the screen that affected its quality. Using the Allstate protection plan, I initiated a claim. The process was really easy and quick, and instead of repairing the monitor, they reimbursed me. I would definitely recommend Allstate protection plans to others for the peace of mind they offer.

I purchased an Allstate protection plan for my washer and dryer through the store where I bought them. Eventually, I had to use the warranty for the dryer as it wasn't working. The customer service experience was frustrating; they scheduled technician visits and then canceled multiple times. We have a large family, and it was over two weeks. In the end, they never showed up, forcing me to fix the dryer myself, which was disappointing given that I paid for this service.

I had an experience with Allstate Protection, formerly known as SquareTrade, where I purchased a protection plan for my vacuum. I did it online and printed the necessary paperwork. However, when they printed the paperwork off, it asked me for all the information that was almost in the claim. I went back online to fill out the required details, placed everything in a box and mailed it.

I have used Allstate Protection Plans for a few of my electronic purchases, especially for computers since I tend to go through them quite a bit. Recently, my computer screen got cracked. When they repaired it, they replaced the glass top, but the touch screen feature didn't work anymore. I'm not sure if it's something I need to get fixed elsewhere.

I am satisfied with the resolution to my claim. Someone always answered the phone when I called, and the email communications were prompt. The electronic forms were simple and straightforward. I am glad that I was not given a lot of hassle. Thank you.

I purchased an Apple iPad with an Allstate protection plan. Initially, the explanation about the protection plan wasn't thorough. When my first iPad got damaged, I assumed I could have it repaired in-store, which wasn't the case. I had to go online to file a claim and follow those steps. Although the process was easy, it took a few days longer because of an issue with the shipping label—I had to print it myself instead of them mailing it to me.

I recently used Allstate Protection Plans for a purchase I made at Walmart, specifically for an e-scooter I bought for a child this past summer. I generally take up protection plans for products that meet a certain price threshold, and Walmart typically offers these plans during purchase, even though I use the self-checkout option.

I initially learned about the Allstate protection plan when it was offered to me at checkout. I decided to get it for my office chair. Unfortunately, the chair's seat cushion collapsed and was no longer providing support, so I had to sit directly on the plastic shell.