Allstate Protection Plans Reviews

I purchased a protection plan from Allstate for my washer. Recently, the washer stopped working. When I submitted a claim for it, it was very pleasant. They came out and had the right parts with them, because they knew what the problem was and fixed it right away. It was just a great experience overall with Allstate. They were very easy to work with and great workers came over, as well.

It's been over 30 days approved but no reply or replacement product. I'm just concerned and don't know who to talk. I did get a response saying my claim was approved and that's great news but how long should it take to receive a product after filing a claim. Does Allstate really stand by their investment with customers?

I never received my replacement and never heard back from y'all!!!! My phone still broke. I can't use it at all. Please help me or give me a call at **. Thank you very much!

Our controller stopped charging, so I filed a claim with Allstate, but it hasn't been replaced. They said they were gonna send out a new link. But I haven't seen it. I've had good luck with them in the past, but this one is not a good experience.

We submitted a claim for our TV and Allstate Protection Plans replaced it at no charge. We received the new TV, and everything was fine.

We bought a Kenmore Elite Vacuum. Getting the warranty claim completed was very difficult. I had several phone calls. I was not advised of the status of the claim until day 6 or 7. The supervisor I spoke with was very terse and rude. She gave me 2 minutes to cover the issues I was having with the warranty claim. After the claim was approved, I received an email from Square Trade that said I was getting a Wal-Mart gift card. I called in to say this was not acceptable and I wanted a check to be issued to me. I was told that I had already accepted the Wal-Mart gift card. This was not a true statement. I asked for proof or evidence of my acceptance. None was provided.

Getting Allstate Protection Plans is a great deal. A lot of people aren't interested in getting warranties. But when it comes to certain types of electronic equipment or appliances, they should get it. I hardly place a call. I almost always do it online. It's easy. Also, the turnaround time is quick. Allstate had somebody come out to attempt to fix the washer. It was still under warranty. They sent someone out twice, but they weren't able to fix it the right way. So, they gave me the money to go out to buy another one. That's fantastic.

The extended warranty was pretty handy. When the heater I had quit, I filed a claim with Allstate and they did real good. It was a pretty easy process.

Filed a claim for my item that had the protection plan. I had already contacted the manufacturer to file a claim through them but manufacturer's warranty had expired. The website is not user friendly and when you contact them directly they are not helpful. Once I was finally able to get through to someone that could help me complete the process. They assured me that everything was completed. Followed up after 2 weeks to be informed that pictures of the items were REQUIRED, despite this not being listed in the terms and conditions or policy guidelines. Asked to speak to a manager and they were of no assistance. After 2 months of sending all "required" information my claims issue has still not been resolved. They have done everything possible to not fully process my claim. At this point I feel as this is a scam and do not recommend to anyone.

I've purchased a few things, mainly electronics, over the years that I had Allstate's protection plan on. The last items were on a dehumidifier and some dishwasher parts. Submitting claims is easy although it's a little weird at times. It was off at the beginning, but the customer service rep I had took care of everything for me. She knocked it out of the park and it was seven days while everything was approved.

I've had to file a few claims with Allstate. The product stopped working. It's been easy to file a claim, but they can provide better customer service. A lot of them just seem very nonchalant about helping you. I had a washing machine that I went through several repairs with, and finally, they just went on and replaced it. I don't know how many times they sent somebody out here. It was very inconvenient. But the protection plan is always good to have.

Our LG TV has a problem with the volume fluctuating. It will go down then up. I called Costco and after all of my info was taken, I was transferred to Allstate. My information was taken and a claim was made. I was told to call back when it was actually happening. I called back 67 minutes later and was told I needed to record the volume problem and send it to them. That was too much. I told her NO I was not recording for maybe an hour or more to record the problem. I have a service call set up in 9 days (my choice). We will see what happens.

Abdul ** was the tech, that came to repair our LG range. He was very professional, and he left us with a working range. He did a wonderful job. And the Home Depot warranty is a great thing to purchase, when you get your appliances.

The representative was very prompt and professional. The representative was very helpful and knowledgeable. The representative walk me through every step to see if I could get my 50 in TCL television working again

It was a very easy process to file a claim. They almost immediately accepted my claim and told me they would mail a check. There were no arguments or doubt if they should cover it. It was just covered and taken care of in a very timely manner.

Our claim was initiated on December 29th. Now, almost four weeks later, and after four visits by the technician, we have one of the two ice makers working. The second ice maker was replaced on Tuesday January 20th, and within four hours of the technician leaving, not only did the ice maker stop working, but now we cannot even get water. The company is claiming that this is a new problem, and unrelated to the repair.

They were very professional. I got a to talk with a real person with almost zero wait time. They helped me get my Samsung tv replaced. I would only get a television with an Allstate Protection Plans at Costco.

I would leave zero stars if that was an option. When I bought the plan I was told all repairs would be made within 2-3 days. A tech did come out a week and a half after I called, however he couldn’t do anything because Allstate never ordered the required parts. He said I would have to call them, gave them order and get him back out. When I called Allstate, they initially blamed the tech, then said they would have to research the issue which would take 1-2 days. 2 days later - nothing. I called again and they gave me the same research line. I asked to speak to a manager and got hung up on 3x in a row.

I bought an extended warranty on my vacuum cleaner from these people. It quit after 8 months. So nice they were on the phone. They did not know what was wrong with it, but sent a part that took 3 weeks to get here. It did not solve the problem. When I tried to call back, the number would not work. They somehow ghosted me. In summation, I paid $400 for a vacuum for only 8 months. THEY SUCK!!!

I made the mistake of buying a SquareTrade extended warranty from Costco. When the LED lamp in my refrigerator died, I called Squaretrade to submit a claim. At first, it was a straightforward process of submitting a description of the problem, providing serial number and pictures. So far so good. Then I had to speak to a "specialist" more than once. The call center appears to be in India and some of the agents barely speak English.

We have a broken dishwasher and have been calling and writing Allstate for 3 weeks and they aren’t helping us at all. They keep saying someone will contact us within 24 hours and nobody ever calls or emails us. Costco has tried to set up an appointment for repair and same story. No one calls or does anything. I would like all the money I have paid them for the coverage. I DEFINITELY NOT BUY THIS AGAIN!!!!

A waste of time and money if you purchase a protection plan with Allstate and need customer service. Good luck. I purchased a protection policy for a Pottery Barn carpet I ended up returning. I was not efficient costumer service chatting with a bot and/or AI when things are not being resolved because they keep repeating the same responses. With no contact number provided at all it is very difficult for resolution. I'd think twice about a purchase with Allstate.

Thus far I am happy with the process. Sadly it took me a while to figure out that I should have expecting and looking for an email from Allstate not Walmart. I have since located the email requiring my signature on the affidavit required in order to release my long awaited refund. I anticipate that my continued contentment can only be topped by actually receiving my refund in a timely manner.

Submitting the claim with Allstate Protection Plans for my earphones was easy. I spoke with someone from customer service because it was in the instructions. If it wasn't in the instructions, I wouldn't have had to call anybody. Allstate replaced the earphones. They were shipped in three days.

I have several items with Allstate. I had them when I bought the products. The last one was some furniture that I have for my house. Filing a claim for my defective product was easy. Everything is already taken care of. Having an extended warranty is valuable.

An Allstate protection plan was offered with our NC portable vacuum purchase through Walmart. After eight months, the vacuum quit working wherein the power button was trying to give out. I couldn't change anything and it wouldn't shut off. I submitted a claim and it was very easy. The customer service rep I dealt with was very polite and user-friendly as far as getting information and knowing the status on everything. The replacement was nice. Overall, it was outstanding. I definitely learned my lesson on protection plans a long time ago, and I would recommend Allstate. It's worth the money and they have great customer service.

At the beginning, it was difficult to file a claim. I'm not computer-savvy, so I had to have my daughter help me out. Allstate claimed they fixed one of my children's headphones, and they sent it back, but it's still not working. They fixed the right side with a part and put it back together, but we don't hear any music coming out of that side. The gentleman told me that it was approved for me to send it back, but I never got the label for me to do it. I called the lady yesterday, and she told me to give her two days to call them back because their system was not up. But so far, I'm very pleased with Allstate. I would recommend them to a friend.

Having a protection plan is extremely. I wanted to warrant my glasses from scratches and damage and an Allstate protection plan was offered through Sam's, the place I bought the glasses through. When my lens were scratched and I couldn't see out of them, I submitted a claim. It was extremely easy, but Sam's also assisted me, which was helpful.

I needed to file a claim for my diaper bag and the process with Allstate Protection Plans was ver easy. I was offered to either return the item or receive a gift card for Walmart. I chose the gift card option and it worked perfectly. I was able to order another diaper bag.

I purchased the protection plan for an icemaker, because I've had other ones that have messed up. I bought Allstate online from Walmart. Super easy.

When we purchased our washer and dryer, the sales person highly recommended the protection plan. We had an issue with our dryer. We had somebody come out and it was just that the vent was closed, not a mechanical problem. The tech reopened it and it was fine. But while he was at the house, I mentioned to him that the lid on the washer made a clicking sound. He said, “Report it and I'll come back and fix it,” which I did. Allstate sent the part, and he replaced the lid. We were pleased with everything from start to finish. If I have to buy another protection plan somewhere, it will be Allstate. I highly recommend them. They did everything within a great amount of time, and everything was taken care of.

I have Allstate for my Samsung washer and dryer combo, sectional, couch, for my $3,000 Samsung refrigerator that has all the bells and whistles. I always purchase the extended warranty for anything that I buy from Nebraska Furniture. My couch is a year and three months old, and it's collapsing in two different areas. The chaise area is completely concave, and Allstate hasn't fixed it yet.

I had a bit of a challenge using Allstate's online kind of portal thing. I don't know if there was a difference between my trying to access it via cell phone versus laptop, but eventually, it worked out. It was two repairs, one for each appliance. It was a stove and my dishwasher.

The stovetop on my oven needed replacement and Allstate’s response was fairly fast. It was replaced and done within a week. Everything has been perfect since then. The pricing was reasonable. Warranties are always such a double-edged sword. They feel like a scam sometimes but it worked out in this case.

I love the Allstate protection plan and I buy it for everything that has it. I bought it for my Motorola phone and other items, including my printer, computer and Vizio television. I've had to use Allstate before and I've never had any problems. The reps helped me on how to delete everything off the phone.

Walmart offers Allstate Protection Plans, and I got it for the handheld vacuum I bought yesterday. I get a warranty for everything. They’re very important. I recently filed a claim online for a security camera that stopped working. Allstate is always very quick and thorough, though I have to mail everything back in.

I recently had a dishwasher repaired by Allstate. I wasn't happy with getting in touch with the service. Nobody spoke English. I couldn't understand a word they said. They must’ve had a speakerphone. I couldn't hear them. Also, someone was supposed to be here. They didn't show up and I never got a call. I called Allstate back again. The people came the next day. However, they never said they were coming that day. They just showed up at 6 o'clock that night. But it was wonderful dealing with Allstate. I recommended them to somebody else.

The sales rep was awesome when I got an Allstate protection plan for our washer and dryer. I got it through Home Depot and I was very satisfied. I needed to file a claim because our washer broke down and Allstate replaced it. The process was super easy and the people who helped me were very good.

The Allstate protection plan was cheap, and the coverage was for two years. It wouldn't hurt in case something happened, so I got it for my Keurig coffee machine. I filed a claim two years ago and it was super easy. I should have done it sooner. I just never got around to it because I thought it was gonna take a while so I kept pushing it off. I got a response within a week starting from the initial claim to getting reimbursed. The product is cheaper now but Allstate gave me the amount that was needed. It was a good and hassle-free experience. They were able to handle everything electronically.

I wanted to ensure that I wouldn't have to worry about anything about my computer. This was my first time filing on what I consider a major purchase, and it was easy. I did it online and I'm still waiting.

Allstate Protection Plans comes as part of my coverage through American Home Shield on all my electronics and when I needed to file a claim, the process was extremely easy. I did it online, and the service was quick, which exceeded my expectations.

I'm satisfied with Allstate Protection Plans. I've put it on everything that's electronic. I filed a claim for a Samsung 7 tablet for water damage online. It was simple. It took 10 minutes. The tablet is supposed to be replaced.

I recommend for people to get Allstate Protection Plans all the time with their stuff. Anytime people order from Walmart or they get a TV, I always let them know to not forget to get the Allstate protection plan because it worked miracles for me. Allstate always helps me out. They have been very good to me since I started with them. And I'm not gonna go without it, unless I go somewhere else.

I purchased Allstate protection plans for an Xbox XXL and a VR headset for my son. I had to file a claim six times for my son's VR and the first time I called it in, I encountered some confusion about whether I needed a receipt. Initially, I was told I didn't need it, but then they asked for it. After clarifying, the process went smoothly, and they fixed the issue without further problems.

Allstate was part of the item purchase. Their online portal was a little confusing. But it was a quick turnaround and we got the repair. It worked well.

The place I purchased my wedding ring from offered an Allstate protection plan for it. When my wife tried to file a claim due to wear and tear, it was very hard. Nobody tried to help her. I got involved online and it was not easy. I got somebody to help me out on the phone and it was not good, especially foreigners, so I had to request someone in the united states to help me out. I got help, but so far, it has not been a good experience. I don't think my ring thing got lost in the mail. I called Allstate again, and there was no help. I'm still waiting.

I purchased a dehumidifier online through Walmart and I was offered an Allstate protection plan. It was a wise purchase for me ‘cause I needed it and it did what it was supposed to do when the dehumidifier quit working properly. It was running and it sounded fine but it was not pulling any moisture out of the air. I contacted Walmart and they gave me bad instructions. They said I had to go to the manufacturer, so I wasted about an hour trying to do that. When I finally went back to my email from the protection plan company, it said how to contact them if there was a problem. Once I contacted the protection plan company, everything went fine.

Allstate responded to my claim but it took three weeks for someone to show up. So far, they're replacing the item, but I'm waiting for it.

The electric fireplace was billowing out smoke. So, we unplugged it and shut it down. We sent in a claim and everything was wonderful when we spoke to customer service. They were very professional. Everything was good.

The protection plans that I've had have been very useful and necessary. I got Allstate through the store where I purchased the item and it’s 100% valuable. I was very appreciative of it the last time I made a claim.

The water cooler was leaking. Filing the claim with Allstate wasn't easy at first. They denied the claim immediately when we did it. We had to call them and then once we talked to somebody, they were fairly quick about processing the claim. I explained to them exactly what happened. They listed the reasons for failure. I gave the reason that the cooler was leaking, and they just assumed that I was filing a claim that I wanted them to repair my floors for the damage that it caused. But once I explained to them that I was looking to get reimbursed for the cooler itself, then things progressed.

I got the protection plan with Allstate when I bought my phone and it was easy filing a claim. They had to replace my phone. Overall, it was a great experience.

I have Allstate on several things through the store. The ONN tablet broke. I filed a claim and did it mostly online. I filled it out and received the gift certificate to get the new tablet. It was very easy. Having an extended warranty is very valuable.

The claims process was very easy and didn't take a lot of time. I'm very satisfied with the plan right now. I'm still waiting to get my oven fixed. But so far, setting up the repair appointment has been good.

The Allstate protection plan seemed like a great coverage and I got it. When the controllers of the Nintendo Switch broke, I tried to send it back. The rep from Allstate told me to go to the store and I could purchase one, take a picture of the receipt, send him a picture of the receipt, and they were gonna reimburse me the money. And they did.

When the service man arrived he was able to Reset the button in a matter of Minutes. The instructions that came with the Refrigerator did not explain the process thoroughly. He was very helpful at explaining the whole process. None of the parts that were sent out were necessary and he took them with him and he was going to return them to the manufacturer.

I got a protection plan from Allstate for my microwave and when it stopped working, filing a claim was easy. I went online and I was prompted on what to do, and followed the directions. I had a little trouble because I didn't receive the first certificate, but the claim was done within two days. I'd recommend Allstate.

These people made good on their promise to check unit and if defective would pay claim. They did and there's nothing bad I can say about company. Thanks guys and when I buy something I always ask for your protection plans. Keep it up and thanks again.

My daughter needed a watch, and I got an Android smartwatch. I got a protection plan online at Walmart and Allstate Protection Plans was the option that was given. When my daughter was taking the watch out of her backpack at school, it got caught on something and it flew out, cracking the screen. I filed a claim with Allstate, and it wasn’t hard. Everything was through text messaging, and it was easy to communicate with them. I got an email saying that I had options, so I picked what I wanted. A few days later, I got a message saying that it was gonna be reimbursed instead. So, that's irritating. It got my daughter’s hopes up, too.

When the washing machine quit, we called the store. They were having us go a different direction. They wanted us to have somebody come out from our local area and diagnose our problem. They wanted $110 to do that. But we didn't wanna do that. Somehow, they got ahold of Allstate and then everything went really smoothly from then on. We were told that a gentleman would come from Allstate and fix our washing machine, that the parts would be coming to us and that's exactly what happened. He fixed it and he left. But then we threw a load into the washing machine and it said that there was no water supply. We called him and he came right back out. He had just forgotten to hook up a little hose.

Allstate Protection Plans is the worst. I have an upright freezer with them. When I called them about the warranty, they started talking to me and said, “We're gonna fix it right away. No problem at all.” They took weeks to find somebody. I called them because they never called me back. I asked what was going on. They said they couldn't find a technician so they will send me a catalog, I choose the freezer I want, and they will send it to me. I said, “Okay. That sounds great.” That never happened.

Things happen and you wanna get your money's worth for what you pay for. Having that extended warranty gives a self-assurance. I filed a claim with Allstate Protection Plans to get a new controller because the PlayStation 5 controller stopped charging. Filing the claim was of moderate difficulty. Allstate gave me a number and it told me to go on to the website. But it has no information on it. I called the 1800 number back and it tried to keep sending me back to do it online, but it isn't working. They need to make the app user-friendly because it was confusing and frustrating. I tried for two weeks just doing it through the app before I said, "Forget it. I'm just gonna try to talk to somebody." I had to keep going through all these prompts until I get someone on the phone. But I explained the situation and I had no issues after that. It was a good interaction.

The little snap on my headphone where you can put on your belt loop broke, and it fell about 20 feet in the air, and it got ran over before I could grab it. It was destroyed, so I made a claim to Allstate about it, and they gave me my money back. The claims process was straightforward. All I had to do was go on the website and claim it. They sent me an email and they had all the stuff. They told me what to do, and to put it in the box and make sure that there weren't batteries that explode or leaking. Then I sent it off, and they sent me a email, and it showed me where everything was. It was pretty good. It was fast, easy and reliable. The extended warranty is very good to have one. The only bad thing about it is if you forget about it, and then you break it after it's gone, and you don't get another warranty, you screwed up right there.

I did one claim last month because the washer went bad. The technician came in, checked in, and they said the repair and parts cost is more than the cost of a new unit, so they wouldn't be doing that. So Allstate reimbursed the original cost of the washer in the form of a Home Depot gift card. When I used Allstate before, they used to respond within 24 hours. But now, the communication is mostly in email format. Sometimes, their reponse took two days, but 24 hours should be good enough for that. It took more than two weeks to get my reimbursement. I didn't have a washer, and I was going to a nearby laundromat to get my clothes washed. There was a technician appointment delayed. It was supposed to be a Friday, but he came next Monday. It should have been handled better, but other than that, I don't see any issues.

I bought this plan for a few things, but they ran out on me. They didn't break. I recently had a trimmer that broke about four months before the plan ran out. Allstate paid me $24.95 for it and sent me a check in the mail. I made a claim one time before and it was so hard that I wasn't even going to submit a claim for the trimmer. I called up six or seven times. But I figured I'll try and this time, it went fast and easy. I did it online and didn't have to call anybody.

Quick and easy. Had a resolution within 24 hours. Everything was smooth, everyone was helpful. Had no issues with submitting. Start to finish was easy. My tv died suddenly and they replaced it with a similar, newer design tv.

You replaced a Ionvac robotic vacuum for me. You sent me a list to choose from that gave me product numbers that were impossible to research. What I got was a piece of junk. I threw it in the trash. I will return to Amazon. They replace what you buy. YOU DON'T.

Extended warranties as the ones offered by Square Trade are an insurance against the inferior quality we see in today's manufacturing. Appliances used to last half a lifetime, we live longer but appliances suffer from a shortened lifespan. Hopefully the government will intervene on this issue protecting us consumers. What a shame to have to resort to those safeguards.

My vacuum just stopped working.... Filed a claim... Allstate replaced it no problems. A few questions and I was done. Love this company. Will always get their warranty. They always come through without any problems.

It was a very easy straight to the point and extremely fast process. The entire process from start to finish was streamlined and made making the claim so easy. I sent it in and had it back with in about three or four days. They shipped it back in a very secure package. Shipping was a breeze.

Terrible experience! I called I. This a week ago now and you sent the wrong parts. I called in and you escalated and promised to send the correct parts. I even provided a picture of the part. Now it’s Wednesday and nothing. No tracking info. No idea what’s going on. Awful.

My claim was handled quickly and professionally. Information that was required was easily provided and the end result was to my complete satisfaction. I was very happy that I purchased the extended warranty through Allstate.

My son's bike broke. I had no issues get a replacement bike sent out and delivered in a timely manner! So appreciated! The first time it broke the manufacturer sent us parts to replace it ourselves. After it broke a second time the manufacturer warranty had expired and I was able to use my extended warranty through Allstate to get a replacement bicycle.

I never received a renewal notice nor was I warned that my policy would be canceled nor was I informed of said cancellation. I was able to get my policy re-instated 1 year later with the help of a great agent in Ottawa. In addition, they took away my 30 year historical record which added $448 to the premium when the error was at your end.

My TV remote was not keeps its charge. I called Allstate Insurance, they made it easy replacing my nonfunctional TV remote. The customer service representative was very friendly and knowledgeable. I received my replacement within a few days. Once I received the remote, reprogramming was easy. I highly recommend Allstate and Costco insurance.

My Frigidaire Gallery ice maker was malfunctioning, along with a water valve leak. The initial contact over the phone went well, with parts delivered per the expected issue of repair. Repair technician confirmed the issues were both a valve leak and malfunctioning ice maker, he addressed all issues promptly and effectively, this was done with a highly professional repair person provided! Great Job by all involved in my claim process.

Took over a week for Tech arrive to the First time but wrong parts ordered. Then, over a week later, tech arrives again, but no new parts have been delivered. No idea given as to when parts or tech will arrive again. So far, not too happy with the service provided!! I have been left with no washing machine for several weeks now.

This entire experience has been profoundly frustrating and difficult on multiple levels. From start to finish, the process was so poorly handled that I am seriously reconsidering whether I would ever want to file a claim with this company again. The lack of clear communication, the unnecessary delays, and the overall complexity of the procedure turned an already stressful situation into an exhausting ordeal.

I bought an open box pc on eBay with a one-year warranty through Allstate. The pc died after 2 months. Ebay will not help because it is over one month, Allstate won't help, referred me to Squaretrade. Squaretrade will NOT honor the agreement. I spent over 40 hours trying to resolve this and I am having to go to court to make SquareTrade honor the agreement.

What an amazing process! From the very start Allstate & Square Trade were swift in processing my claim. The best part is that they treated me like a valued customer AFTER THE SALE! That speaks volumes about a company. I tell EVERYONE I KNOW to purchase the protection plan because it’s a win-win! Keep up the good work!

Excellent service reps. Many hiccups with the system along the way. They handled everything for me to keep things moving smoothly. Fast processing. Will continue to have them as my claims carrier. I would suggest that others use the option when getting glasses. It’s better to be safe than sorry - especially when you can work with a co only you can count on.

My customer and claims experience was Excellent! Promptly solved! No unnecessary Hassle and extraneous steps. I was treated very well & with respect! Thank you Allstate/Square Trade Very Much! Agent was very helpful, understanding and most professional!

I purchased an Allstate Protection Plan for my Garmin Vivoactive 5 smartwatch at the time of purchase. The watch has a retail value of $199, and the protection plan cost $30. I filed a claim under the protection plan, and my watch was received by the authorized repair facility on December 16, 2024. As of today, the device has been in their possession for over three weeks with no confirmed repair completion date.

Updated on 01/06/2026: I got a call from SquareTrade today. They promised an email within one hour. Nothing arrived. I called back three hours later. Another rep gave the same excuse and promised an email within two hours. Still nothing. This company wastes your time and delivers nothing. The communication is terrible. The follow-up is a joke. I would never recommend to anyone.

I filed a claim for my eyeglasses. Allstate sent me links and I just went by that. I had to wait for the final approval and it took two weeks after that. It wasn't too bad. There's always some wiggle room.

We haven't had any problems with Omega Auto Care every time we've had a problem with the truck. The claims process is easy. The dealership calls Omega, does all the back and forth, and we just pick it up. So everything Omega said were gonna do, they’ve done. The transmission went out and that was handled well. The axle was messed up, and the issue hasn’t been addressed, and we have to take the truck back. But that doesn't fall on Omega, that's on the dealership.

When we turned the TV on, it started an update. It was supposed to finish after the update but didn't really bring the system back to normal. It's just still resetting by itself and doesn't go farther than that. So I called Allstate. They sent a technician and told me to do a reset. I followed the instructions, but the problem stayed the same. They decided to just send me a new TV. It's good that I got a protection plan. I work with electronics, and you never know when you're gonna need it. I just try to cover myself. Overall, I'm satisfied with their service.

My tablet was not working properly. It wouldn't stay on and was not charging. I filed a claim online but it just kept prompting me to go to the Allstate site from the buyer that I bought it from. When I went there, it says file a claim. But when I press the button, it wouldn't go any further. It just kept staying at the same screen.

When one of the earbuds was damaged Allstate replaced it free of charge. They didn't even have to take it back. I was impressed by that. It was a pain in the butt going through but I was very pleased with the outcome. I have recommended it to others. It’s a unique experience. It’s not for nothing. They said it covered anything, and they did.

I purchased an item through eBay and got this plan. It broke down so I reached out to file a claim. They had a 3D printer listed as an appliance plan. Which didn't cover the printer, so they would have to cancel it. No. They could update the plan because they didn't insure items that are broken.

We always get protection plans for our appliances. It was just normal. Recently our dishwasher started intermittently beeping when it wasn't running, and even when it was running, it would just beep and make all these crazy sounds. Then the light shut off and the door would just flash on and off.

I have Allstate Protection for the tablet and headphones through Walmart. I have a claim for my headphones and I still got nothing back from them. It's been two weeks. I talked to the rep about it and he told me to answer the email. I did but I still haven't got a response back from that.

My daughter’s Chromebook was pre-used and refurbished. I know how my kids are with their belongings. I read what Allstate covered and it didn't cost that much for what it covered. It fell off the bed and it hit the corner and the screen has a crackle inside of it. I could not get nothing to work after that.

I filed a claim for my PlayStation controller and the process of just getting the claim through Allstate was the hardest. The manufacturer’s warranty had already expired so I filed the claim online, and it kept getting denied. It took me a whole day to reach Allstate, but when I finally got through, I explained what was going on and they expedited the process. They replaced my controller, and I got it within five days, and that was nice.

Square trade claims are very frustrating and they love to play games with you. Not quick to respond nor helpful, tell you lies all the time. If I was Allstate I wouldn’t want them associated with my company name. Been told I would be contacted next day and I always have to contact them and they ask for more documentation that the person I spoke with 2 day before stated they have all documentation. Been two weeks and counting for resolution on claim and still nothing.

This company is a scam. I recently purchased an iphone and the motherboard went out. They said they would approve it and kept giving me these tasks to complete before approval. I did everything they asked and there was always a different reason for them NOT to approve it. Every agent I talked to said something completely different. I doubt anybody gets approved, they give you the runaround for weeks hoping you’ll give up. Definitely a scam.

I purchased my Allstate Plan for the tire filler from Walmart. The device suddenly stopped working. When I charged it, it was showing full charge within 15 minutes but when I tried to fill the air, immediately, it was discharging. The tire itself is not filling. I went online and I put the request. Within 15 minutes, the amount got settled. I got the message that they will refund the money to my original payment method. I was very happy with Allstate.

Allstate was a bad experience. The audio jack in my televison had been malfunctioning where the television thinks something plugged in, but there's nothing plugged in there, which causes no sound to come out from the internal speakers. It just does that randomly.

The claim for my washing machine went fine. It was fixed in about a week. They had to come back twice because they didn't have the right parts the first time. But they got everything taken care of.

It's been good with Allstate. My icemaker’s lights burned out and it's defrosting when it shouldn't. The company they were dealing with told me they want me to send it and then they’d send me one. I told them they need to send me one, and I can send it back in the box. And I told them what's going on. I shouldn't have any hassle. I just bought it six months ago.

The store where I purchased the coffee maker offered Allstate so I bought it. I filed a claim when it started leaking. It was easy to file. It was a little confusing when the emails started going back and forth but I figured it out. I didn't have to buy a new coffee maker. Outstanding service. I'll definitely use them again.

It’s the reliability and good service of Allstate that I enjoy. I made a claim online through the SquareTrade app and it wasn't hard. They repaired it, and it's en route to be returned.

I had Allstate for my television. They wound up replacing it and everything went good.

The guy that sold the GE refrigerator convinced me to get Allstate. It wasn’t even 18 months and the ice maker quit making ice so I had to file a claim. Everyone I've spoken to has been very nice, courteous and helpful but my problem is not resolved. Every time I speak to someone, no one follows up, and I still have no ice maker. I've been through Thanksgiving with no ice maker and I feel like I'll probably have to go through Christmas without one. It’s very frustrating.

I got my Allstate Protection from Costco. I had problems with the TV but it broke within two years so Costco took it back. When I went back to buy another one, I figured, just in case it goes longer than two years, I should buy a plan. Then I bought the new TV, I bought it again.

My experience with Allstate has been pretty good. The claim process for my GE washer and dryer combo was pretty easy. They sent me some parts for the unit and a repair company contacted me. Their guy came out and he said that Allstate sent the wrong parts. He was going to have to contact Allstate and have them send out the right parts. I got the new parts from FedEx a few days later and the repair guy came back and he repaired my machine.

We have a TV in the house, but then my wife wanted one for the bedroom so we got an LG. The reason we like the LGs is because our family likes the LG channels. We use our TV watching channels through the internet, cable and antenna.

Wanted a picture to prove my washer was unbalanced. I already had this issue before so I know what it is and the same company would come to diagnose it but Allstate said they would not repair it on the first visit just diagnose it. But I already know a same problem as last time

Great customer service, speedy reimbursement. Completely satisfied. Toshiba failed to fulfill the manufacturer warranty after submitting all required documents. They had very poor customer service and not interested in satisfying the customer. Allstate stepped in and did their part.

Claim was filed on 11/25/2025 and copy of receipt and photos of the problem were submitted. 11/26/2025 Warranty support ordered a new TV from Walmart. TV WAS DELIVERED THE NEXT DAY. Have never received service like this. Highly recommend Allstate Protection Plans, serviced by SquareTrade.

I submitted an online claim for a vacuum I purchased. The claim process was made very easy and user friendly to submit. I received the response email very quickly after submitting the claim. I am very happy I purchased this protection plan. It was well worth the money.

They were great. I was approved for my warranty after a day. My 2022 Bose Music System stopped working. They repaired it and notified me along the way. It's nice to hear Christmas CD's again! I really liked being kept up to date as the repair went. Let me know when they shipped it back with a tracking number. Really fast turnaround. I got it back all within a week.

This company is great for electronics warranties. Our television broke 2 days before warranty expired. After working with their email system since it was over a weekend to register the breakdown. It was honored and a replacement was sent. It doesn’t get any better.

Fast response. My coffee pot quit a week or two prior to the warranty running out. Honestly, I had forgotten about the warranty. I happen to see it was still in date so I entered the required info. They checked for a similar replacement pot, but it was not available. They said they would send me a check instead. I ordered a new pot. A short while later, the check arrived. Although it did not cover the entire purchase price of the new pot, it was more than I expected. I'm very happy.

Trash service. They only want your money. They send you technician dumps, they don’t know the technician but they trusted on those s technicians, the technician tell me he don’t know anything about the electrician and leave my stove plug without ground. He tell me I don’t know but I let know you insurance company. And later Allstate representative send me one email and said they don’t cover my issue, they want you make thousands call before send the dump technician for nothing. They stolen you money and your time. Not buy that Cain the insurance protection, because they never protection you, they protect their future with you money.

The interactions with Allstate the customer service team were really good. They sent us money to replace our refrigerator after the manufactuere couldn't fix it. Having this warranty is essential for us. If we didn't have it, we'd probably have a refrigerator that we didn't know if it was going to stay working or whether we were going to come home and there would be water all over the floor.

I've been dealing with Allstate Protection for years, and they are dependable. I purchased a protection plan for my 50-inch Vizio television. I had issues with the product and I tried to resolve it. I ended up calling them and reimbursing my money.

My iRobot vacuum had issues with the sweeper. It stopped working. I reached out to Allstate online. I answered some simple questions. They sent me a packing slip, I packed it in a box, and mailed it to them. It was resolved in less than a week. It’s easy to use, fair price and convenient.

Allstate is a great program. I had to get a Beats Solo3 headphones replaced and they sent me something to go to Walmart. I was impressed. Everybody was professional and fast. Once I initiated, I didn't have to call and see what was happening. I was kept informed every step of the way. That extended warranty should be ordered when buying electronics.

Buyer Beware!!! This warranty is definitely not worth the trouble of buying. We purchased two phones and bought the warranties to go with them and Allstate is refusing to fix them. They keep sending me daily emails saying they can't locate the warranty (receipts have been uploaded), can't verify the devices (sent pics of boxes with serial numbers), and now after 3 weeks of sending emails, talking to agents, taking the money out of my account for the repair fee, and asking for more detailed information on how the phones were damaged, we're still no closer to getting phones fixed. Was actually told by a customer service agent that even though we have a warranty of the phones, it is up to them whether they want to honor the warranty and it looks like they're not wanting to honor these warranties.

They helped right away with replacing my heating stove. As soon as I shipped the broken stove back, they released the money back to me so I could get another one that used natural gas. Would definitely recommend using Allstate protection for any purchase.

Purchased a Phillips TV from Walmart 1.5 years ago. Hardware problems with Wi-Fi and network connection. Purchased Allstate three year warranty. Emailed Allstate five or six times. Called Allstate on the phone, could barely understand the woman on the phone. She basically told me to call Phillips and sent me on my way. Sent another email to Allstate about this, Allstate never responded. That was two weeks ago. I have bought eight TVs from Walmart. Never had a problem until now. I will not buy any more of anything that has Allstate warranty.

First time I called could not get my claim filed. They said their system was down. Second time I called, I had a nice representative & he got my claim filed. He was very efficient and pleasant to work with. Waiting to get my washer fixed. Filed before Thanksgiving and having to wait for parts to fix. Also company was closed Thursday & Friday. So I have nothing to report on the company chosen by you yet. Would be happy to do so after they have fixed my washer.

Bought son a laptop from Costco and usually only get the protection plan for electronics and so glad I did because someone bumped into son at school and he dropped his bookbag with laptop in it but didn't know there was a problem until he finally had to use it again. The display was very distorted so put in a claim, shipped it using their FedEx label and received it back about a week after they received it all fixed. We were so glad and happy. Would definitely purchase again.

The locking mechanism came dislodged from the freezer door. Technician was able to reinstall with a stronger sealant. The technician was a true professional and quickly resolved the issue. Highly recommend Allstate, they were able to recommend a service nearby, Appliances All Over, who provided quick and professional service. Will use them again!

Allstate denied my claim on a TV. They said the screen was cracked based upon a photo that was sent to them. The TV screen was NOT cracked. I suggested that they send someone to look at the TV personally. They were adamant in denying my claim. Do not purchase their warranty plans.

My Brother printer is NOT connecting to our wifi (a brand new TV is hooked to wifi and working just fine) last week. I called and the technician went through a list of things to check and started a claim. I sent in on Friday 11-21-25 and the printer was received and serviced and shipped back to me and received by me today 11-28-25. I tried to connect printer to wifi and was still not successful so I called and again the technician went thru a more detailed check of all the system setting with my laptop and printer setting and an hour later the printer still was not connecting so I have to send back in for future repairs.

I've talked to three different customer service reps while trying to get my claim resolved. During the first call, everything seemed straight forward enough and I thought I'd get my payout in a couple of weeks. After two weeks passed with no payment, I called again. That rep said my electronic affidavit hadn't been reviewed. And I just called again today; this time the rep says I didn't sign the electronic affidavit! When I buy my replacement appliance, I'm not going to bother with this "insurance."

First appointment was a no show. Appointment range was 0800 - 1700 so had to take a day off of work just to have no one come out. After several calls, they ended up putting in my service tag incorrectly and scheduled a guy who was on vacation and was never going to come to my house Second appointment was cancelled without contact. Was supposed to call within 24-48 and never received a call. Spent several days calling. Dryer is still not serviced.

The resolution of my warranty claim was handled excellent. I choose the replacement TV that was comparable to the one that went out and couldn’t be happier with the time and delivery of the warranty claim. Actually makes me want to buy the warranties now for the products I purchase in the future.

I have a mixed experience. The initial part was great. The technician was informative and punctual, however, he did not have the corrected part to fix the machine. Now we have been waiting for the part to be shipped for about a week. It has been a huge inconvenience to have to dry at the laundromat. One small part is hindering my whole week.

Went on the Walmart website. Easily found the product. Could’ve been shipped to me, but now you’re lowballing me paying me even less than I paid for the item and it was a replacement process. You could’ve just replaced it. Not gonna spend all my time arguing with you about it just will not recommend and strongly tell people not to use you ever.

Instead of giving Walmart ecard/gift cards for claims being offered, please change it to where we get a check or a visa gift card so we can get the money into our banks, I don't really like being bound to only Walmart to use the money especially since I had to pay for my repair and get reimbursed for what I spent to only get paid back in Walmart ecard.

I had to use my plan for a defective coffee maker. It only took one phone call. The staff worked with me very well. They shipped me a new coffee maker within days. Excellent service, courteous and prompt. I recommend them. I will definitely work with them in future if needed.

This is been the worst purchase I have ever made in 60 years. Purchased an $1,100 tricycle electric tricycle kit and it's a nightmare. I've been working on mine for the past week and it has never ran. Tried everything that tricycle simply will not run. So I paid for free or protection plan for this tricycle. And there's no justice for that either even though I spent over $1,100 on this electric tricycle. No refunds nothing.

Very unjust reason is chosen to deny company's responsibility for mechanical failure caused by a manufacturing defect. "Counterweight broke likely due a loose screw" - the repair technician that was appointed by Allstate, told me. The warranty company is now blaming the "water supply", which is by the way the same for entire geographic area. Never saw such a lame reason to deny services to a customer. WHAT does WATER SUPPLY HAVE TO DO with the CEMENT counterbalance failure?? You do not have to be a repair person to understand that water has nothing to do with what is going on outside of the drum (if there is no leak).

It took some time but the issue was resolved very satisfactory. We received an e-gift card and replaced the unit with a new one. Had friendly customer service. Thru all of the many phone calls the two service techs who were here to try to repair the unit were Ok.

Throughout the years, I have had many different insurance companies for my business, auto and home. Allstate has been one of them. However, I have not purchased any insurance on electronics or appliances, because I try to purchase the best products that I feel do not need insurance. But, when I purchased my last TV from Costco, it came with Allstate’s extended warranty. Well, my Sony Bravia 75” TV recently lost its audio and then the power. So, after 4 years, I thought that it was just an anomaly and I would just bite the bullet and buy another one. Then, I remembered that I might have extended coverage and I did. It took some time, patience and determination. Thanks to Allstate and Costco, I was given a refund, which I used to purchase another Sony Bravia from Costco. And I purchased the Allstate insurance coverage!

It was a great experience. We went in our device and it was processed quickly. No complaints, the employees were quick to respond by phone and had their answers back quickly. Text by phone to address the problem was great too. They were quick and professional

The water heater Allstate Plan I purchased from Allstate through Home Depot. It is supposed to cover the water heater and installation. Allstate offers me a check for the original cost of water heater, nothing for installation. They can't give me a reason why, that’s just the way it is! I persisted and am waiting for another email. Both the reputations of Allstate and Home Depot are severely damaged by this experience. 🤬

Service was accomplished efficiently. No issues. The Samsung appliance (all-in-one washer and dryer/ventless), Allstate should be taking a technician report on appliance improvements and sending report back to Samsung. My appliance problem root cause was a dirty filter. No parts needed.

I had problems in the past buying new stuff, and then I had to pay out the wazoo to get it fixed. The person at Home Depot, where I bought my oven from, suggested I get the warranty with Allstate Protection Plans and they came through for me when I needed them. My oven wouldn't heat up, so I called Home Depot, then I called Allstate. I told them I needed help with the oven. It was easy to submit the claim and they sent somebody out here who did the work. I hadn't heard any more from anybody, and it's been taken care of. It's working now.

I had Allstate fix my freezer one time and replaced the ice maker. Then they come down here about a month ago and fixed the stove in my other house. It's pretty easy to file the cliam. We just called in and Allstate took care of it. They've done real good. The protection plan is pretty valuable because otherwise, I've been having to buy another refrigerator-freezer.

Failed to cover a couch purchased on Wayfair after multiple promises that it would be covered on the phone only to be followed up with a denial. Fail to provide managers as apparently none are ever on staff. Absolute scam.

A few weeks ago, our dryer would not stop running for some reason. We unplugged it and got in touch with Allstate, who sent out a technician. He replaced the computer that had been pre-sent to my house. When he left, we turned the dryer on, and it shut off after four minutes and was giving an NP code. This was followed by a back-and-forth process where the technician needed to return several times, installing various parts and components. Frustratingly, each visit followed the same pattern - the dryer would still not function beyond 4 minutes. The communication was challenging as the technician primarily communicated through Google Translate, as his preferred language was Russian.

I recently had a washing machine that needed repair, and Allstate sent out a repair person twice to address the problem. After he determined that it wasn't fixable, they replaced it. They gave me a voucher to use to purchase a brand new machine. The broken unit was taken away, which was part of Home Depot's plan, but the dollars that I received from Allstate covered that cost.

I never received my replacement TV after almost two months from the incident (Oct. 7). The replacement TV I did receive was cracked beyond repair and was already picked up by NFM, and I sent my pickup slip through email (Nov. 7). Now, every time I call your company's phone number they tell me the claim was closed and to wait another business day, but no confirmation or delivery email arrives.

We bought a washer and dryer, and a counter-depth Samsung refrigerator. We got them from Home Depot and we also bought Allstate protection plans for them. I've been buying protection plans for a few years and with Allstate, I have filed a claim online and over the phone. I would give them a pretty good score on their communication, follow-up, and reimbursement. I would recommend them to family and friends. But they should honor what they communicated to me as opposed to just changing their position on an item.

My claim to Allstate for a stove in my kitchen has been resolved. The elements were failing and it wasn't heating up properly and it was inconsistent. The claim process wasn't very complicated. I'm very satisfied. I'll tell people I know to get Allstate. It's worth it. It's a good program and I'm glad I got it.

I have a French door on my refrigerator that slides out so the air would not escape, and that piece was broken. Setting up the claim with Allstate was simple, which is important. I initially called, and then they sent me a link, and I did it through their website. I took a picture or a video of the problem and uploaded it. Instead of two appointments, we just had one. I tend to buy protection plans for electronic equipment and I've always made my money on it. So, I'm a fan.

I agree — I just had an issue with them and they really do feel like a scam. I bought a product from Walmart and chose the optional 2-year warranty. I added the warranty to my account through the Walmart app (I’ll post a picture), which is supposed to serve as proof that the warranty is active. Nine months later, my controller stopped working, so I filed a claim using the app since the warranty was saved on my account. They then told me I couldn’t use my warranty because I didn’t have the printed receipt. What’s the point of offering the option to save the warranty to your file if they won’t actually accept it when you need it? It creates a false sense of security — You think your warranty is safely stored in the app, so you don’t worry about the paper receipt. Then when something goes wrong, they refuse to honor it, and you realize you basically paid an extra $20 for nothing. It feels like they’re just taking people’s money.

The Whirlpool washer started making a loud noise the entire wash and rinse cycles. I filed a claim on 10/30/2025. It's now 11/20/2025. I still have not received an appointment to fix the washer. I have been in contact with Allstate Protection Plans daily, and nothing seems to be getting done. Allstate Protection Plans shipped and delivered parts, but I cannot get Allstate Protection Plans to get a technician to fix washer. I asked for a refund for the washer and warranty but they will only refund the price of the washer. I am only 3 years into my 5 years warranty. Also, the Home Depot says 3 days of service guaranteed.

Absolutely BS service, does not cover enough, no American call centers. Requires you to pay all upfront charges. Super high deductible for super low cost phone. I have now paid more in my insurance prices than my phone cost and they won't replace my phone. The Indian call centers you get are disgusting. All State needs to be closed down, they don't deserve to be in business.

Excellent and timely reimbursement. Easy to file and return the product and get replacement. Check issued within 1 week of shipping item back. Would highly recommend this plan for expensive items and for peace of mind. Fair price for the coverage. Would get this plan again for items that I purchase in the future.

The dishwasher door was not able to close properly, and there was a slant on the left-hand side, which indicated there might be something wrong with one of the hinges. Allstate sent the part based upon my complaint and when the technician arrived, he did a visual inspection and determined that it wasn't a part, but it was a screw that had dropped out from somewhere, which was holding the left side of the door. He fixed it with a screw that was missing, and there was no need for the part. So, he took the part with him. The only thing is that I don't understand why he had to travel an hour and a half to get to my premises. The last time I had a request or a claim, I was able to pick a local technician.

I purchased a protection plan from Allstate for an LG 10 cu. refrigerator. I had to file a claim when the refrigerator was only a couple of years old, which really shocked us, but there's the rule of thumb that if something's gonna break down, it's gonna break down the first couple of years. What happened was the icemaker wasn't working and the bottom freezer didn't get cold. It defrosted and ruined all my food. These new refrigerators have these codes on the screens, and this code kept on coming up. We googled the code and it told us to unplug it. If you didn't unplug it and the code stayed on it, then it would overheat and that's where the melting would happen. So, we called Allstate and filed a claim with the protection plan we had.

Having Allstate Protection Plans is very valuable, especially with prices now. I have already dealt with them in the past and when I purchased a washer from Home Depot, I got the protection plan too. When my washer wasn't starting up, filing a claim wasn't difficult, but I had a lot of setbacks because for some reason, there was an email that was entered that I had no idea who created it or what it was. Apparently, they were sending the information to that email. Besides that, the customer service reps were friendly and helpful. The service people were also really good about going out to my house and fixing my washer.

Allstate addressed our issue immediately and surpassed our expectations in resolving the problem. I highly recommend their services. Particularly as an "electronics rider" for American Home Shield. Thanks, Allstate!

I had a claim for my dishwasher that stopped working, and I called Allstate. The claim process was very smooth. The customer service rep I spoke with, who actually made my claim report, was very professional, very understandable, and he understood what was going on with my dishwasher. He connected me to the person who was going to fix it up. I will highly recommend the plan.

My washer was repeating its cycle. As soon as the cycle was done, it would start all over again. Supposedly, it was a glitch in the board itself. I found my extended warranty that I purchased from Home Depot and I called the number on it. It sent me to Allstate, then I spoke to two different agents. The first Allstate agent I spoke to wasn't the most pleasant. He hung up on me after he made me troubleshoot and turn off my power and put it back on. He also told me to unplug the machine and plug it back in, which I told him did nothing for me. On the other hand, the second agent was very delightful, helpful, and I appreciated all that they did. From when I called, the claim process took about a week. They did a good job.

The techs who repaired the stove were nice but it is a defective device. It has been repaired for the same issue so many times and at one point, I looked it up and there was probably a recall. It’s an electric range and most of the time, you put it on a low setting but for some reason, the stove gets super hot. It’s working fine now, but it’s usually just a matter of time. We've had it for four years now and we still use it cautiously. I can’t cook with peace of mind because this has happened before. I turned it on, went outside, and the house was filled with smoke because the setting blew out of proportion. It feels like a fire hazard.

We purchased a Samsung refrigerator from Home Depot, where Allstate was offered, and the plan sounded good. The icemaker issue turned out not to be the icemaker. The water and ice weren’t working, and when I first called, the reps sent the wrong parts. When the technician came out, he immediately knew it was the bottom piece where the filter goes. That part wasn’t seating right, which caused a slow leak. I thought it was just condensation in the refrigerator, but it wasn’t. Once he identified it, he fixed it right away, and everything is running smoothly now.

I got Allstate plans for a refrigerator, a stove, a dishwasher, and a microwave. I bought them all from Home Depot and I had to use the one on my dishwasher recently. When we pressed the panel that starts it, nothing would happen. It was dead. I called Allstate and their reps were very good. It was repaired in two minutes and overall, the policy was extremely valuable. I don't know how much that panel would have cost.

We had an issue with the water intake of the dishwasher. We filed the claim to Allstate over the phone and then they set up an appointment with someone to come out to take a look at the dishwasher. The tech came out and there was a part that they had shipped to us from the description of what was wrong with it, and then he installed it and left. It was fairly easy.

I filed a claim for my dryer. The claim submission was good. As far as from the time I called to the time they got it fixed, it took about four days. They repaired the dryer, but they didn't fix the noise. I also paid extra for the dryer repair.

We purchased a refrigerator, a washer, and a dryer, and then we bought the Allstate warranty. Our refrigerator was gonna be out in our garage, so we decided that same day, we didn't need the warranty for the refrigerator. We just needed it for the washer and the dryer. When our washing machine went out, we submitted a claim and it didn't show that it was under warranty. The refrigerator did, so they took the warranty off of the wrong item. Home Depot blamed Allstate. Allstate blamed them. It was a bummer because we were without a washing machine for 8 weeks and even though it got resolved, I talked to a lot of different people. A few customer service people weren't able to help me, and then I finally spoke to someone who really got it done.

According to Allstate, they will reimburse 50% of my expense for the basket of my refrigerator that cracked. They replaced an electronic part for the icemaker that was replaced. But for the part that was cosmetic, I had to submit the claim once the purchase had been made, which I already did. They asked me to attach it to the email and they would take it from there. But that wasn't more than two weeks ago. I was assuming the reps who were supposed to reimburse would do something on my behalf. But nothing has been done. Fixing the right part for the refrigerator worked out well, but not the reimbursement for the cosmetic part.

It was pretty easy to submit a claim for my dishwasher. Initially, trying to get everything started was a little tough, but Allstate sent out a very professional guy. He was very nice. He got the dishwasher where it needed to go, and it's been working fine.

Total waste of time. Without listening my whole concern and issue, agent on Chat cancel the plan and of no use. Don't ever buy it again. They first argue to have manufacturer warranty and then they cancel plan without consent. Cancel plan, give you $ 9 and say, "Go and call to store." That kind of peace of mind with plan.

I called and sent Allstate the paperwork about when I bought my dishwasher and about my warranty through Allstate. Once I found the right paper, the claims process was easy. I got a call in about three days from somebody that said, "I'm coming out on Monday to fix your dishwasher." He was here about 40 minutes and fixed my dishwasher. He was very nice, efficient, and careful not to scratch the floor. All in all, I had a great experience with Allstate Protection Plans.

Allstate fixed our washing machine about a month ago. It was on the fritz. We filed the claim on a Friday, and they said they were gonna send the parts in the mail. They had to replace the pump motor. The guy came the next week on Tuesday, and he was in and out in 40 minutes. He fixed it just like that. So we're very happy with the service. The machine works great.

I sent in a claim for the refrigerator and it took Allstate about two weeks to send out a technician. But when he came, he found the problem and fixed it. He was pretty knowledgeable.

I had claims on my clothes washer and clothes dryer. Getting the claims submitted was easy. I called the Allstate number that was given to me upon purchase. They had to replace the washer. On the dryer, they replaced a knob that you twist to start the dryer. Overall, I was very satisfied. This experience was quick, easy, and good.

Bought above ground Coleman swimming pool from Walmart, also purchased an extended warranty with Allstate that is a ripoff. I purchased everything 06/21/2025, had to make a claim with manufacture 10/01/2025 for liner that they honored but denied the claim for pool cover due to accessories only being covered for 90 days. So I called Allstate, whom I paid at time of purchase for a 3-year warranty with only to get runaround, hung up on and finally saying claim denied, so if you ever was considering purchasing this insurance, don’t, unless you just like to give money away.

I bought an extended warranty for a water heater. 1. On October 22, 2025 I contacted them about my water heater problem. I was given a claim number and companies to call. I was told I would have to pay the service call but would be reimbursed within 6 days of submitting the receipt. The receipt was uploaded to them on October 22nd. I have called many times and told it was paid, but as of today I have not received my refund. I called today, November 10th, and was told the refund was not processed and I have to wait another 6 to10 days. It has been 17 business days and I need my money. 2. I was also told not to get any repair that cost more than the item itself. The cost was more and I was offered a refund for the water heater only because there was not another one available. The same water heater is at Home Depot but $20.00 more so they won't replace it.

Paid for insurance on a pair of beats pro in ear headphones. The left earbud stopped working, sound was crackling and phasing in and out. Opened a claim, shipped it off and received it back 5 days later, with the same issue. Chatted with them, they had me send it back in. 5 days later, I received the device back with the e set same issue still. Chatted again, and was told that I used all of my claims and they couldn't open a new claim for me. They did offer to have me go fix the device and then they'd send me a check after. At this point, I don't trust anything they say and will never waste my money again.

Allstate was very easy to deal with from the time I filed the claim until my problem was fixed. I spoke to customer service. Told them the problem I was having and they ordered the needed part. I received the needed part in two days, I called the technician and he came right out to install the new part.

My microwave died within the time frame for the warranty. This plan is a joke. I filed a claim and was told a response would be given in 24 hours. 48 hours later I called, now they need the receipt for the plan I purchased. Again 48 hours later and still no word on what they are doing. Will I ever purchase another protection plan? Of course, as long as it’s not Allstate.

Allstate protection plans have been very reliable. It's easy to file a claim and the response is swift. If the product can't be replaced, a refund is usually given. I recommend Allstate to consumers who want to protect their goods. You will likely be a satisfied customer like I am.

I had insured my cellphone. It got broke accidently and Allstate took care of it quickly. Well worth getting insurance.. Greatly appreciated and well satisfied with the results. No one wants to break their phone but things happen. It's greatly appreciated again and again.