Allstate Protection Plans Reviews

I had several back-and-forths with both phone and e-mail agents in filing the claim on my e-scooter. Every interaction was pleasant and the agents were helpful. The final resolution was very pleasing to me - a payout for the failing e-scooter. I have numerous products covered by SquareTrade and I nearly always add those warranties to my eBay and Walmart purchases due to the great customer service I've always received.

I would attach and upload a receipt except for fact that Home Depot purges all order history after 25 months (Not helpful, Home Depot). The claims process was pretty fast and it was fairly easy to find my coverage once I remembered who I purchased coverage from. The most difficult part was that I had pack this large appliance up and ship it in order to have it evaluated. Once they received it within minutes they knew it was unrepairable even though I had given a good description of what was going on. Packaging up 25 inch by 18 inch 20 appliance is a little challenging to get done in a way that it arrives unharmed and took some time and effort that I feel was unnecessary. Getting the claim paid promptly was straightforward after that.

The claim process went smoothly. The payment for the claim has been a problem. I received a check that check bounced. I requested a second check and requested it be expedited since the first one bounced. I’m still waiting. That was last week.

Very quick response from the insurer. The only thing that took a bit is the item was put on back order. We waited for awhile but then the insurer realized it would probably never be in stock. At that point they reimbursed us for the cost of the product. Their reimbursement process was awesome. Very efficient and quick. I was impressed. May buy more warranties because of the resolution.

After falling and scratching up my glasses, it was easy to get the insurance money for a new pair. Thank you for quick service. The Sam's Club made it easy to come in and they filled out the forms for me.

The process was quick and smooth. I was extremely concerned about my files because the phone screen was broken and the device was completely unresponsive (even when I tried connecting it to a TV). Thankfully, the repair was fast. So far, I haven’t experienced any data leaks — no pictures (which were private, even if not highly sensitive) or important documents (licenses, etc.) have been compromised. I truly hope Relectro at 511 Schoolhouse Rd, Pennsylvania 18969 takes client privacy as seriously as they claim. Overall, I’m very satisfied with both Allstate and the Relectro team. My phone is fully repaired and working well.

From the first contact with the Allstate representative all communication was professional, informative and efficient! All questions were answered with detailed explanations! The resulting claim was processed in a most efficient timeframe and settled with comparable replacement!

I got the Allstate protection plan for the iRobot vacuum and when it was going around in circles and not doing anything, I made a claim. After I mailed it off, I ended up in the hospital for two months and when I got home, I opened the box and what I got was not what I sent. I would never send something in for repair with a dirty filter in it and I have no pets. On top of that, it was so scratched up. Somebody else had the same one and they sent mine to them. So, I was not happy at all. Allstate should have paid attention to what vac I sent back instead of giving me somebody else's nasty stuff.

I had purchased a refurbished Laptop on eBay and it worked flawlessly for over a year... Until it didn't. All of a sudden I started running into temperature issues and it would constantly thermal throttle. Allstate made sure I was financially reimbursed for all the problems I went through!

After finally getting thru to a live agent, it was all worth the wait. Since they weren't able to fix the issue when sending in my camera, they refunded me for the cost of the item. The agent was amazing, caring and doing her best to work this out so I walk away satisfied!

Great and fast claim experience which is fully digitized for Processing. The claim Payment was sent in 3 days upon approval. Highly recommend this product. So far I have had very positive experience with the insurance.

I purchased an Allstate protection plan from Mint Mobile. I saw the payment came out, then they returned it. It came back out and they returned it again, then they pulled it back out. I don't know what's going on, but I let it go. If I have a protection plan, I got one paid because my money is not back in my account. This is the second time I purchased a protection plan and when I filed a claim, it said I needed to fill out some questions. I ended up doing that, but I didn't use the protection plan. When I gave the guy the info, he said, "Oh, no. This is not it. It should be a questionnaire.” The questionnaire was about my phone, then three days later, someone from Allstate said, "I need pictures of the phone. Is the phone broke? Is the phone not broke?”

I bought an Allstate extended warranty from Costco. It was for a washing machine and when it had issues, I submitted a claim. Their customer service was good.

With any electronic product, if something goes wrong, one would want to plan to back it up, and getting a protection plan wasn't too costly. My Beats head piece that goes over the head cracked and it was easy to file a claim online with Allstate. The website was easy. For the initial feedback and what they were going to do, that part was easy. They were quick to respond. However, I tried to get my headphones replaced, and they sent me Sanyo and all these unnamed brand headphones as a replacement, saying they were equal. I wasn't happy with what they wanted to give. I sent the letter back saying they were not equal or the same thing.

The washing machine quit working. It locked up. I contacted Home Depot to get the number, they gave it to me, and I contacted the number. Allstate's rep was polite and professional, and got everything set up. The time it took to get everything scheduled was minimal, so it was a pleasant call. And the technician showed up on the day that they were scheduled to do so, came in, and took care of business. He wasn't there long, but got everything set up, fixed, and the machine has been working fine ever since. What surprised me the most is I thought it would be three-hour deal, but he was in and out in 30 minutes.

We bought the printer on eBay and the Allstate Protection Plan came with it. Allstate went above and beyond in trying to help us. The printer is fixed. It turned out not to be what we thought it was. It wasn't the printer. They said, "We think it might be your phone.” And it was. I would recommend Allstate. Having an extended warranty is valuable.

We have an iPad and that was the first claim we ever used Allstate for. The process was good. We filled out the form and sent it in, then they fixed it and sent it back. Having a protection plan is extremely valuable, because I wasn't sure if the iPad was gonna be able to be fixed or not.

I purchased a complex 3D printer because it 3D prints in angles. When I purchased it, I set it up. I had to build the whole thing almost from scratch. I got it working. I got everything situated where it needed to be. That thing was doing amazing work. I did a couple of small 3D prints. I did a couple of medium-sized 3D prints. I bought it because I was going to print a big sculptor part by part. I tested about two rolls of little things and everything was working fantastically. Then suddenly, it started not working very well. I went online and I started checking what to do. I purchased a new motor for the stepper. I also got a new stepper and a new heating. It started working for a little bit, and then it became completely horrendous.

I purchased a dining set from Home Depot online along with the $50 2 year extended warranty. Waste of money! One of the chairs fell on May 8th and the top part of the chair fell off. I have been trying since May 8th to get a replacement chair. There was also an issue with one of the screws on leg of the table that didn't screw in fully which causes the table leg to be adjusted if the table is moved. The first claim was denied. Stated that it was still under manufacturer warranty. It wasn't! I purchased the set in November. The manufacturer warranty expired in December. I have been going back and forth via phone and email with customer service after they denied my claim again. I asked for them to appeal the denial, they did, but denied it again this morning. I need the chair replaced and the chair ONLY! I paid for this and they keep giving me the run around. DO BETTER!

Generally, when I purchase something, especially online or even sometimes in the store, they ask if I want to extend the warranty and I generally do, depending on the price of the product, if it's a more expensive product, like a PlayStation or a television. I've been buying stuff for years, and I'm sure I've had to deal with Allstate before, but the newest one was with the PlayStation. I paid 36 bucks to cover it.

Make sure you take an Allstate plan, because they make it easy and worth the money. My son's Beats Pro headset headset was repaired. It didn't take long. It was three to five days. That's from the time I shipped it out. Allstate let me know when they received it, and they let me know the following day that it was in process. They let me know what their determination was, and they sent me another email saying that it had been repaired and it was shipped out. It was a lot easier than what I expected and I appreciate that I didn't have to guess what was going on with it.

The Allstate protection plan was for the power wash, and it seemed the right thing to do. There's a malfunction with it. It starts so it runs, but the water doesn't flow through all the way. I had to call a representative, and I've talked with more. I can't get into their website in order to do it there because they haven't given me the correct information. I've spent a lot of time on this. I'm looking at having to make another phone call to them, so they can walk me through to getting me on the website. They were supposed to send me a week ago a list of companies that can repair it. I still haven't received it. Maybe they put it out there on the website somewhere for me to see it, but I can't get into the website. Also, they've been sending me codes but they don't work. I'm tired of it.

I was in good hands with Allstate. The extended warranty came with the swivel counter chairs I bought through Wayfair, and when the metal welding started cracking, I did a claim. It was smooth, easy and I loved it. Everything was great, and I really appreciate everything. I got reimbursed for the amount I paid for the chairs.

It's very easy to obtain an Allstate warranty and it's more difficult to buy the product. On the website, they have Allstate under the product, you just click what year you want. Usually, I go for the maximum amount of time because there's usually only a couple of more dollars than the minimum. Also, the Allstate website is straightforward. Once you put your email in, it'll pretty much show everything from your email that's covered. But it's really hard to retrieve the coverage and benefit from it.

I purchased a couch. I called, Allstate sent me a link, and I complete the information. I loaded pictures of the damaged item, and they sent me a kit to fix it myself. I tried, but it didn't do it. I sent a picture to show the results. After that, they sent me the compensation protection for that. They're very easy to deal with, and very professional. I just bought another item at home, and I got the protection from them. I will reuse it anytime it's available. It's very good.

I bought generators from Home Depot, and I bought an Allstate protection plan for it, and it's a good idea to have it. The engine blew up in the generator so I filed a claim. It was really easy. Allstate is a really good plan, and the people are all really nice. They gave me the money to replace the generator. If I bought another another generator, I'd definitely buy the plan again.

Allstate is a good value and something that you may wanna consider if you have a purchase that you wanna make sure it's gonna last. The light stopped working. It got dim and dim, and would no longer turn on. It appeared that the top of the light, because they're solar lights, it the top was all crusted over. I don't know if it just wasn't getting light. I submitted the claim online, ordered. It said originally that Allstate would just ship new ones from Home Depot where I bought them. But that didn't happen. Maybe because the price was a bit more. So, I ordered a new set online. I have my new lights, and they work great. I was very thankful that I just had to go on, submit the brief information, and everything processed. It was nice because it was smooth.

I have a 14-year-old, and they break everything. I never get extended warranties, but I thought, “This is their first phone. Let me do it.” It was very smart. The glass on my daughter's phone broke and I had to go get it fixed, so I filed a claim. I did it over the phone and the customer service was good. At first, it was hard to figure out, so I tried to do Walmart, then I realized it was Allstate. It was a little confusing whether it was Allstate or SquareTrade. But other than that, it ended up working out. Once I got in touch with someone, they were very helpful and gave me all the different options. I appreciated that. We did a device exchange and that went smoothly. They walked through the steps, so it worked out well. It was definitely worth the warranty.

SCAM!!!! Please all do not ever purchase an Allstate protection plan. I purchased a 3 year plan for my kids' ride-on jeep and it fell apart at 11 months and this company says there's nothing they can do! Do. Not purchase anything from them. It's a scam and a money grab and I'm going to let the whole world know!

I purchased a TV and the Allstate warranty at the same time. Getting the claim started was very easy. I started online, and it told me that I needed to talk to an agent. It took 20 minutes. They had me go through all the troubleshooting of unplugging the TV and putting it in a different outlet, and determined it couldn't be fixed, and we would get a different one. They replaced it. I'm a cashier at Walmart, and I tell people about the good experience, and help sell some plans that way.

Considering the way the products are made right now, people best have a protection plan on any product they buy. I'm 70 and on a limited income, so I can't keep going out and buying new products. I bought a Cuisinart microwave from Wayfair and it was on the verge of catching fire. I unplugged it and called Wayfair. They told me, which I already knew, that I bought the three-year protection plan with Allstate. I just made a claim with them on my microwave and it was very easy. Everything was done mostly by phone, then they sent me to the website.

One of the burners on my stovetop wasn't working right. I didn't do an online claim to Allstate because to me, that's a little difficult, but I did it on the phone. The representative who helped me was fine. My claims experience was quick and simple. The only part I didn't like about it is that you gotta pay first and then they reimburse you. Other than that, having the warranty is very valuable. I paid a little more than what I probably wanted to pay, but Allstate is a good plan to have.

I called Allstate to file a claim for a 55-inch TV. Everything went well. The team was very informative and made me feel very comfortable. They let me take another TV, and they mailed it to me. The TV was two years old. I know the prices have gone down, so the TV options should have been a bit better product. This was almost a $500 TV, two years, and they gave me choices that were less than $200. I took a couple days, because every day, they would send new ones. They kept giving me choices. I don't know if it's because TVs are cheaper now, or they tried to do because it has been two years. Other than that, it's the first time I've bought protection. I'm glad I did. I will always buy one on an expensive product.

We purchased a protection plan from Allstate for children's eyeglasses. We had a great experience with Allstate the first time, so this is the second one that we had purchased. The eyeglasses got scratched, so we reached out to Allstate online and it was very easy to file the claim. The problem was resolved with an approved claim, and we received a gift card for the store that it was through. We ended up getting a Sam's Club gift card to purchase a replacement pair.

My refrigerator cost $10,000, and it was making a humming noise. I called in to let Allstate know, and the process was easy. Everybody I engaged with seemed really nice and professional. They came out to fix the problem. They applied a padding inside of the motor area, because they said the metal was rubbing up against each other, making the noise. The padding stopped the noise.

I had a claim with my microwave oven. I received fast courteous service. When I explained and answered the questions I was immediately told how to ship it to them. As soon as I dropped my packaged microwave off to be shipped back I received my Walmart gift card the next day by email.

I've gotten a bunch of stuff protected with Allstate, like my washer-dryer. I've submitted a claim, and the process was super easy. Their customer service was excellent.

I recommend Allstate to anybody. I used to not get it, and then I started getting it. I now see why I get it. It's very valuable. We purchased the Allstate plan through the store. I did it online. Filing a claim was easy. Everything was through the claim online. We just got the laptop back. I had to have it fixed. My son dropped it. We only went without it for five business days.

I had glasses, and they got knocked off the table and fell on the floor. The lens got scratched, and the arm of the glasses broke. So, then I had to tape it together and wore it like that. I'm due for an eye exam next month, so I figure I can get by for another month with it. I still filed a claim to Allstate. It took several communications, and sending pictures and a copy of the receipt. Then it took a little while, but they sent me a voucher for Sam’s Club for the amount. Everything’s good now. Overall, the coverage is great. I did think the warranty wasn't super expensive, and it's definitely worth it when you have to have glasses.

Extremely satisfied with my recent need to use Allstate's protection plan. Handled with one phone call and payment distributed immediately. Excellent communication via email. I thought I was in for a big long run around, but that was not the case at all. My laptop was unable to be repaired, so I was reimbursed for my purchase.

Before buying an extended warranty, consumers should ask one question: what happens when the failure is real—but intermittent? We purchased an Allstate Protection Plan for our refrigerator expecting protection and peace of mind. Instead, we experienced a recurring issue: a loud alarm sounding without warning and intermittent freezing in the upper compartment. A technician was dispatched, but because the issue did not occur during the visit, the claim was denied.

Allstate is worth the value of getting the purchase and the quickness and ease of getting online and filing a claim. I submitted two claims online. The Beats headphones, the little clip broke. The other was the mic broke. I sent in pictures. I haven't accepted the last two. Allstate said they will send a gift card, which is fine because I can go to Walmart. But the other, they wanted to replace the Beats with another set of earphones, and I gotta call them. That's not acceptable. They can just give me the amount that they will pay. My son wants Beats back again, and I'll add more money to get the Beats.

The sound on the TV stopped working. Filing a claim with Allstate was fairly simple. I did it online. We did a phone consultation as well. They had us try a bunch of settings, but it didn't fix it. So, they sent someone out. They had to send the replacement parts, and then the gentleman came out and put the part in. It was an easy process, and I'm glad we had the solution we were looking for. Having the extended warranty is valuable. The regular TV warranty didn't cover long enough. Overall, we were pleased with how our experience turned out. Our coverage was originally three years, but then they did added two more years on. I don't know why there was a change, but I'm glad they did that.

I submitted a claim for my heater. The cord burned out on it, and the fan had stopped working. 'Cause I was smelling smoke. Before the cord burned all the way out, the fan would work sometimes, and then sometimes it wouldn't. Submitting the claim with Allstate was easy. I was able to do it online. I got back and forth emails the same day, and then I just had to choose one. Then I had it in a few days. So, it was seamless.

I haven’t heard anything from Allstate since I filed. I have not received the gift card yet or when to expect it. Filing the claim was very easy. I never received a word on when the gift card would arrive. No correspondence f.

I'm satisfied with Allstate. I have never had any problems. I filed a claim for my washer and dryer. I called it in, and then they sent me to different recordings, until I finally got the right person that I needed to talk to. And I didn't have any problems. The rep was really nice. The service guy who came in was really good, too. They answered all my questions, and they fixed the product. So, I was happy about that. I was really pleased.

I bought an Allstate protection plan for a treadmill. I had to file a claim when the speed quit working on it. It slowed down. The process was extremely easy. I did it online. Allstate sent a check for a replacement. My experience was great.

I got the Allstate protection plan at the same time I purchased the camera. I filed a claim for it online. It was easy. This time, Allstate refunded it. It took a day.

SAVE YOUR money!! We have been trying to get a resolution for a lawnmower that won’t start! We bought a 3-year extended warranty, we have owned the mower for 14 months. I have been on the phone for over two weeks. Trying to get this claim filed or resolved. EVERY time I am connected to a call center. I continue to ask to speak with a person in the United States, so that I can understand them better, just to be transferred to another call center person! Then I am told someone will call me back within two hours, NO ONE calls back!!

Times and re-started the appliance and emptied the water three times.

I contacted Allstate Warranty regarding my son’s bicycle, which has significant damage including a broken frame and multiple damaged components. Based on the condition of the bicycle, it is clearly a total loss and not reasonably repairable. Despite already providing pictures showing the extent of the damage, I was instructed to take time out of my workday to bring the bicycle to a local repair shop for a written estimate. I was told that only after a third party confirmed that the repair cost exceeded the value of the bicycle would a replacement or resolution be considered.

The sales lady explained that a protection plan would be a good option for my refrigerator. The one we got before didn’t last five years, so I thought of getting one. The store where we bought the refrigerator put the Allstate protection plan on the deal. We did one year with no interest. I filed a claim to get reimbursed for half of the filter and it was super easy. I did it on my phone and took a picture. I like that Allstate pays back half of the preventive maintenance. So, when I buy the filters, which are very expensive at about $50, they send me a check right back for $25.

I purchased multiple plans through Allstate. I purchased one for my Maytag washer. I had to file a claim for it. I started it online, and then I had to call to follow up with a person. It was kind of easy. Besides me trying to troubleshoot for what was going on, it was stuff that I did prior to the claim, and there were just extra steps that I didn't think were necessary, but I know they had to do what they have to do. They couldn't fix my washer, so they gave me back the original purchase price, so I can go ahead and buy a new washer. It just took me almost three weeks to get everything completed before they told me that they were going to replace it. They could speed up the process.

At first, my experience with Allstate sucked, because when I did my claim, they were like, "We're gonna wait for all the parts to show up." Then it was months later when the part showed up. Then they finally showed up, and the guy came and did the work. It was great. But other than that, everything's been good.

Thank you for your help. I appreciate you taking care of the defective product. It was a bad purchased because it only worked less than a month. Continue to provide the best service to customers, that’s the best I have.

My claim was handle fast, communication during the process was great. I left feeling as though I was a valued customer. I have been using this company to protect my purchases and products for many years. Every encase been exceptional.

I got an Allstate warranty for an outdoor umbrella at the same time that I purchased it. When I had an issue, I submitted a claim and everything went amazing. I did everything online and it was a 10-day process, but that was only because the umbrella that needed to be replaced was no longer available. So, I had to choose something different. But it was a quick process.

I bought five identical chairs. The first chair that I put in a claim for lost the hardware in one of the lower rungs. It fell out, and there was a crack in the wood. So, Allstate replaced that chair. One by one, I'm using them. They're lined up in my kitchen at the counter, so there's not a lot of activity. I’m retired and we don't have a lot of traffic flow in the house. I use this one on the end. When that one fell apart, I moved the next one down and I used that. The same thing happened. The wood didn't crack but the hardware fell out. My husband put it back in, and it fell out again. I put in a claim for the second one. I moved that chair out, moved the third one down. I couldn't believe it but after a little while, not too long of using that third one, the same hardware component fell out.

The Allstate protection plan I bought for a Canon printer was worth it. I filed a claim and it was very easy. It was all online and Allstate replaced the cost of the item.

The Allstate Protection Plan serviced by SquareTrade adds valuable peace of mind by helping protect my investments against unexpected issues. Overall, the service remains a powerful and dependable addition, that still competes very well with other plans. Definitely a solid 5-star choice. Great value and highly recommended!

When I purchased the electric bicycle on the walmart.com site, it said on there the options for getting an Allstate warranty. I figured if something went wrong down the line after I bought the item, I might have a little bit of protection on there. So, I got the three-year plan. Then, the electric bicycle lost the power source and it wasn't running whatsoever. I called the Allstate and explained my situation. They were very pleasant, courteous, and understanding. The process was quick and the easiest that I went through. They walked me all the way through it, from beginning to end. I needed the power source for the bike, so they had me go to the bike shops and get it fixed. Then I submitted the receipt.

I had a good experience with Allstate. I went online first to submit a claim with Allstate for a baby gate, and it said, “It's been a year. You should contact the manufacturer.” But the manufacturer is only a 90-day, and it had passed that, so I ended up calling. Allstate was very friendly, and they told me what I needed to do. I sent pictures, and they were quick. It took a few hours, and they said it wasn't feasible. It was the part that opens and closes. It wasn't feasible to try to get that part fixed. So, they replaced the whole thing. They sent me the money to purchase another.

I got an Allstate protection plan for an icemaker at Walmart. I had to send it in and it was repaired. Allstate sent it back but there are additional issues. Initially, the communication was great. But I haven't heard back. It’s only been a week, though, since I initiated the second issue, so it takes time to review. I anticipate hearing back from them soon. I own two previous ice makers that died after two years. And when I got this one, I said I won't take any chances. So, the protection plan is very valuable.

Don’t waste your money! I mentioned we’d had storms in our area for the past month and they used that as a reason to not cover our “warrantied tv”. Even said if it had been plugged into an extension cord instead of straight into the wall we’d be covered. My screen went out-def an electrical issue- but b/c I was honest about weather- decided to not help me. A single mom with two kids seems to be the perfect situation to cover. Especially with a mechanical/electrical issue that that’s in place for. Highly disappointed.

The electric scooter stopped after a month. It started throwing this error, and it wasn't working. I contacted the manufacturer, and they are from China. They didn't have a real website. The only way I had to contact them was through their website or an email, also in the manual. They were responsive at first, and they sent me a part and my dad put it in. It wouldn't work, and they ghosted me. So, I used the Allstate plan. When I contacted them, they ended up replacing the scooter. I spent four months trying to go back and forth with this manufacturer. Allstate had it all taken care of within a month, so I was very satisfied. They're very kind and efficient.

I did two claims with Allstate recently, one for my dishwasher and the other one was for a cushion of a bar stool. The submission process was easy. I had to log into their website, it took me through step by step online, and I clicked through the questions. Their response time was fast, within 24 to 48 hours. With the dishwasher, they sent somebody out to fix it. He fixed something, but then he had to order another part. So, they sent the part to me, and it was something that I could replace myself so I did it. But I wasn't completely satisfied with the bar stool thing and I didn't go through the whole process because it seemed like overkill. Instead of just sending me a cushion cover, they were trying to send somebody else out to try to clean it. But it's ink. So, I'll just let that one go. All in all, for the big items, they usually do pretty well. But not much for the small items. Other than that, it was not very expensive to get the coverage.

Our experience with Allstate has been really good, and I always suggest it to people. I bought an electric shaver from Walmart that I got cashed out on because it only lasted a few times. It was on their website, and it was lowered down as a flash sale for $22. It said it had a retail of almost $90. I figured it can't be that bad. I plugged it in one time to charge it, and I heard a little, tiny spark. And it wouldn't turn off. I had to let it die, and then when I went to recharge it again, it was dead. So, Allstate paid me for a new one.

Allstate Protection Plans was offered by AJ Madison. I made phone calls and went online to submit the claim when my Sharp drawer-style microwave didn't heat food. I got connected with a competent repair person. My microwave started working again.

It's a good thing to buy an extended warranty. Fixing stuff is not that easy and it cost too much money. With Allstate, they fix a problem on time and if they cannot fix it, they pay you for the value of the device you bought. I like them and I bought the plan for my LG refrigerator since the store where I got it from offered the extended warranty. I requested a service when the door gasket came out of place and I had the leaking on where the ice and the water come out. I ordered to fix both of them and they fixed the door. But for the second issue, they sent the wrong part. The tech took the part Allstate sent and did not fix the problem. I thought he was communicating with them to fix it later on, but until this moment, nobody called. I will call them and see what's wrong.

I got Allstate for a washer and dryer through the store where I bought the appliance. I filed a claim online when the dryer wasn't working, then they sent a repairman out as well as a replacement part. He was great. All in all, the warranty is pretty good and it is important to have one.

I put a warranty claim to Allstate on my eyeglasses. It was very easy. They got it resolved in about three days. Overall, having the protection plan is valuable.

The technician called the day before and before he arrived at the appointment scheduled time. He was very professional and was able to complete the job in minimal time with the system back on. He cleaned up the work area and took all repair material with him to ensure a clean area.

I typically get protection plans for any of my high-dollar purchases. I got a pretty expensive lawnmower, so it was a no-brainer to get an Allstate plan on it. That was what was offered through Home Depot where I purchased the lawnmower. When I was getting ready for the spring mowing season and I turned on the lawnmower, it wouldn't start initially. And when I finally got it to start, the noises that were coming out of it were very worrisome. I took it to a Toro-approved repair shop up the road and they said, for warranty claims, I needed to submit a notification to Allstate before I bring it into the shop. So, that was what I did and it was very easy.

I've got a few different items that are covered by Allstate including a laptop, faucet, a pump, and a water pump. I filed a claim on the laptop and the process was fairly easy. I had to look up my plan number, then I contacted them and explained the problem. I had to write the explanation, then they wanted to call, troubleshoot, and see if they could fix it over the phone, which they couldn't do. Then, they sent me a place to send it to and shipped it back to me after working on it. I've never turned it on since I got it back from them but presumably, it's fixed.

Printer started having issues with scanning. Called and then submitted a work order request. Was assigned a number and then called the number they said to call. Was first just kind of put off and after they spent an hour with no success, they then told me to find someone to look at it and give an estimate for repair and they will consider if better to get it fixed or just pay me what my purchase price was. I called Geek Squad and they want $150 to come out and look at it. I called back and argued this is their job to replace or fix, and they said box it up and return to them, and they will send a check for purchase price. Should have done this from the beginning.

The washing machine was leaking and Allstate couldn't repair it. It took two trips out to repair it. So Allstate gave me another washer. The whole process was easy.

I bought iPad for my kids from Walmart and they offered a warranty from Allstate. I filed a claim twice and it was done good. I did it online. The first time I had called and they had put me through. It was just easy. When I did it online, I got an email for the mailing label and it was quick. It was less than seven days. It was an excellent experience. I referred Allstate to all my friends already.

Walmart sells the Allstate protection warranty. Sounds great. Wait until you try to use it. Complete disaster. Totally incompetent customer support and warranty service. Take my advice, DO NOT BUY any of their plans. You will spend more time trying to get results than the item was worth. I'm into a full week of garbage answers and having to repeat everything when you get a chat agent. I got an email to call a 1-877 number. Before I know it the call dropped after a supposed text message was sent. I never got the text.

We filed four claims for the washer and dryer. The contractor kept throwing parts at the washer and they just kept coming. Finally, I called Famous Tate and said, "Is there something we can do?" The rep said, "Man, I'm surprised. Allstate is really good. Normally, if they send a technician out there two or three times and they can't fix it, they usually just give you back your money and tell you to go buy a new washer." He told me that he would reach out to Allstate and move it up the ladder for me. They did that and we were very pleased that Allstate said, "Yes, absolutely. We will take this and you can go buy a new washer." They were spending more money having a technician come out and throwing parts at this thing than they were just to give us back our money.

I did a claim with Allstate on a printer I bought from Sam's Club, and they sent me a check for the cost of the printer. This time, the process was real easy. The protection plan is inexpensive but they don't reimburse the coverage cost and tax.

I purchased a plan for a Kitchenaid dishwasher. After 3 repair attempts, which only made the problem worse … said they would only provide a set reimbursement a less value than replacement. We were sold the policy on the basis of repair or replacement. This is a clear bait and switch scam sold by Allstate, which should never be trusted for any insurance need.

The motor went out on the lift chair. I called the place I bought it from to start the claim process and they did a good job. Everything went fine. It was a lot smoother than I was expecting. The whole process took about a week. Allstate paid me the cost of the chair. They mailed me a check. They didn't include the tax. But they paid me some money, and I was happy.

We usually forgo purchasing added warranties, but the cost of replacement and the included warranty by Costco made this a non-issue. While hoping that it was still covered, I was grateful that it still had to the end of the year of warranty. Just a few quick questions and I set up for an in-house repair, which I appreciated as I didn't want to haul my TV to a repair facility. A very satisfying experience and will not hesitate to proceed with future warranty claims. Thank You.

Service on the emails and by phone were excellent. I highly recommend this coverage. The option to find a local repairman and the ability to set it all up on your own time made a world of difference to me.

Associate was knowledgeable, helpful, friendly, and understood my concerns. She quickly provided a resolution that resulted in my satisfaction. This is my first experience with Allstate in which I was quite pleased.

They took care of my phone and replaced with better looking phone. You cannot ask for better service than this. It was easy to put in claim, talk to real person on phone, and effortless shipping and returning process. I have any warranty with Allstate protection through Amazon, eBay, Walmart and they never disappoint when used.

Allstate warranty is trying to force me to take a gift card for the original purchase price of my dishwasher instead of repairing my dishwasher or replacing it. If I accept their gift card, my warranty is gone and I have to buy another dishwasher and the current price is only $50 less than it cost me to purchase the first dishwasher that is less than two years old.

I sent in a claim to Allstate and it was the easiest process. I've already recommended Allstate after I saw how easy their process with mine. Now we know the insurance definitely works. When I called to make the claim, I had questions because that was my first time using it and I didn't know Allstate had on service people that they go to, that they have to select the ones that they use. I already asked them could I use this one particular guy that I knew fixed phones that somebody had just recommended me to him from my doctor's office. I didn't know him personally, but somebody had told me how good they did with their phone. Their phone was having the same problem my phone was having. So, I filed everything.

I purchased a home warranty from American Home Shield, and it had an offer for electronic protection with Allstate, and I got that. I had an audio-video receiver that I filed a claim on and sent to a repair shop. It couldn't be repaired, so they sent me a check.

Usually, when I purchase something, I buy protection for all my stuff. I use Allstate and when I file a claim with them online, my experience has been wonderful. I had one item replaced and one item fixed. The process was easy and quick. I didn't have any problems.

I am extremely dissatisfied with how this claim has been handled. Denying coverage based on alleged “commercial use” feels misleading and unreasonable, especially since this limitation was never clearly explained when the policy was sold. If Allstate intends to deny claims under broad interpretations of “commercial use,” that information should be made unmistakably clear to customers upfront. Using a coffee maker for myself at work constitutes a commercial entity?!? HOW? DO NOT BUY ALLSTATE INSURANCE FROM ITEMS PURCHASED AT WALMART.

The pool pump suddenly stopped working. It was working one day, and the next day, it just stopped working. I submitted a claim with Allstate. There was a number that I had on the original receipt, and that was the number I called up. They said, " Yes, your thing is covered." They asked me for the receipt number, gave them the receipt number. They said it was still under coverage.

We have been buying Allstate Protection Plans for all our appliances and it had served us well. Registering your appliance protection online is easy, and when something happens, it's very easy to file a claim, and their representatives are always available and very helpful.

Everything with Allstate was great. When I went online to file my claim and it said that, under electronics, they don't have an air mattress on there, I went on the chat and they helped me out. They gave me a refund. They put it on a gift card. So, I went right to Walmart and they already had it online at the store. They had the credit card on the line there so that's very convenient. I bought a smaller and a better one. I have a protection on that one, too. For everything I buy at Walmart, I get a protection plan with them. Overall, the plan is worth it. Allstate is good. I appreciate it. I was surprised at how easy it was to get the claim taken care of.

This insurance policy represents a significant financial inefficiency. We strongly advise against its acquisition for any of your devices.

I submitted a claim with Allstate Protection Plans for my tv a month ago and it went well. It took a decent time to get it repaired.

We just had our stove claim done. The repairman came to fix it and he made it worse. And then, it got to the point where we couldn't open up the door. So, Allstate had to replace the whole thing and I got a brand-new stove. The claim process was very long. We had to send videos and pictures, and they didn't like the pictures we were sending. So, we had to send more pictures. It was a big fiasco. I was without a stove for six weeks.

I got Allstate on a refrigerator. When I did a claim, I had to call as well as online wasn't working. I walked them through my problem and they gave me some solutions. We tried to get it repaired, but it's not a popular brand. The local repairman suggested just getting a new one that is a more popular brand in case it breaks in the future. We got it replaced and Allstate went forward with paying out the claim. Everything went pretty great.

I had a PS5 that suddenly stop working, blank screen, I tried everything and nothing. So we contacted Square Trade (previous name). It was very tricky the first time, we had to send the screenshots a few times but I received the prepaid label to send the console to CA. However, via email, maybe like 3-4 days later they sent us an online gift card with the price of what my wife paid for the console (it was a really good deal at Waltmart). But I would have preferred a refurbished console not the money back. Now almost 2 and half years later the prices for a new console are higher. Currently, I couldn’t afford to pay for a new PS5 we never had the opportunity to choose…Sad ending to my ps5, bad idea to purchase online games.

My unit got replaced, which is not a problem. It all took less than seven days. We got the protection plan on my all of my son's ear buds because it's worth it. If you click, you make a phone call or do the email thing, and the rest of it is just clicking, and they would say, "Okay, click here," and your stuff is replaced. It was crazy.

The AT&T Salesperson said good things about this service, but 3 days after my phone broke and I've made a claim, I have no idea if/when I'll be getting a replacement. With AT&T or Apple protection, I would have had a phone same or next day. With Square Trade, they don't seem to care about their customers and, based on what I've been told, it will likely be over a week until I get a replacement phone. Like everybody else, I use my phone for work and to communicate with my children, which is currently impossible. Run in the other direction from this service.

The TV started glitching. We'd be watching and it just turned off. I filed a claim to Allstate. I won't say the claims process was seamless, but it was very easy. They replaced the television. Having the warranty is extremely valuable.

Purchased protection plan for my sectional. Purchased from Nebraska Furniture Mart. When I went to schedule my one time cleaning, Allstate wanted to send me a “self cleaning kit”. If I wanted to do it myself I would not have purchased insurance. You never know how good something is till you need it. Will not purchase again.

My treadmill was not working. The belt was not moving. That was when I started working with this claim. I thought that when I purchased the plan, NFM is going to send their own technician, but they directed me to SquareTrade, who directed me to Allstate. It was a big hassle what I had to go through. When I opened the claim, Allstate recommended some technician. When I went with the technician, they gave me a quote, and it was ridiculous. It is almost 200 bucks per hour.

I don't know how this company has a rating of 4 Stars at the time of writing this review. I sent an ASUS Gaming Laptop for repair to their equally unscrupulous repair shop, Tech Force, Puerto Rico, and after more than a month of waiting, I get the laptop back without the charger! Then as I continued to investigate I find that the motherboard has been downgraded!

I purchased 2 bunk beds in 2022 from Amazon. Paid for warranty. 1 bunk bed screws fell from the ladder. It cut my daughter's legs while climbing in it to prepare for bed. The 2nd bunk bed was cheaply made. The bed shake like a stripper. Mind you this was the 2nd bed sent because the 1st one arrived broken. I reached out to SquareTrade in regards to warranty and they declined my claim because the piss poor policy. Then had the nerve to say we'll cover your warranty.

I have Allstate Protection Plans on my tablet, and it was hard to get the claim started. I had to go through a whole lot just to get them to do the claim and to find my number. But once I got the okay to have the tablet replaced, it went smoothly after that. It took a day or two. The plan is somewhat worth it.

When the online trouble-shooting assistant did not provide a remedy for us, we spoke to a representative who asked us a few questions to determine if our item could be sent in for repairs. It was determined that it would be the best solution to send us a check for the original purchase price of the item. The check arrived in the mail a short time later. The representative was very positive and helpful in managing our claim.

When I started buying Amazon tablets and fire sticks, Allstate had a very good price for an extended warranty that also covered accidents. My wife loves killing things by dropping them. She has probably killed eight or nine phones and several laptops. I thought, “One of the things it says is it covers liquid spills.” So I started purchasing it for the electronics.

Allstate is a good protection plan to purchase whenever you buy items. I kept having a lot of issues with the Yard-Man lawn mower's mechanical parts back to back to back. When I submitted the claim, it was straightforward on the initial call. Allstate asked me my name, and the receipt number to verify the item that I purchased. It took no more than 10 minutes. They reimbursed me for the cost of the item.

This is my third failed experience with Allstate Protection Plans and the second truly horrible experience. I have had no good ones! It took 3 weeks to have them complete my cell phone claim. We are into our second week for our failed refrigerator with our Home Depot appliance warranty through Allstate and no closer to having our fridge fixed or replaced. Allstate has processes in place that result in 24-48 hours for EVERY EXCHANGE (open claim... they request pictures and info... Days to get tech... tech doesn't fix and them get claim moving forward again). I was an Allstate insurance customer for nearly 40 years, and Allstate Protection (SquareTrade) was a large part of my bailing on them last year. THINK TWICE BEFORE DOING BUSINESS with ALLSTATE, ESPECIALLY with ALLSTATE PROTECTION PLANS / SQUARETRADE!

Allstate Protection Plans very good, trustworthy, and polite. They have been with me right up front, every step of the way. It was an excellent experience. At the time, there was no one available to send when I had a problem with it. But that's because there wasn't anybody available. When I told them after a few weeks that that they should reimburse me for what I paid for it, they did that. They were very good about that. My washer would continue to drip water inside the tub even though it was shut off. They were very good about taking care of the issue right away. They were also very good about answering my questions and helping me. They didn't have anybody available at the time. They stayed in touch with me. And when I got ahold of them, they were very good, because I said I need my washer. My grandchildren live here, and I have three little kids. I have a house full. Since they didn't have anyone available, they reimbursed me.

Bought a phone on ebay with a protection plan. 8 months in the screen started bubbling up like a bad window tint job. Allscam said it's not cover course. TOTAL RIP OFF. DO NOT BUY. WASTE OF MONEY. THEY DO NOT PAY CLAIMS.

Allstate has always been great for me. Submitting the claim was easy. Click, click, click, done. I did it online. Allstate gave me the shipping label. I had to box the laptop up and ship it off, and it came back fast. My daughter would laugh when I told her where it was coming from. She said, "Why'd they send it all the way there?" Because we're in California and it went all the way to New York. They just fixed my daughter's laptop and it looks brand-new again, even though it's the same one. Except it's not her fault. I'm frustrated with my youngest, though. She's 15 and I wish I can get hers fixed, but it happened two days after the warranty expired. My 19-year-old got mad because her computer wasn't listening to her.

I've had protection plans on a bunch items. I had a claim for my garage opener that has the Allstate warranty on it and everybody was very helpful. Submitting the claim was easy and there were no problems.

I bought a ride-on jeep for a Christmas present for the young kids so I knew it was going to be sitting for a while before it got used because of the weather. Then when we used it, it wasn't operating properly. The remote wasn't operating the ride-on jeep. When I had called up the manufacturer, they said it was past 90 days. I then called Allstate as I bought the extended coverage and the process was very simple. I sent them the copy of the email that I was sent from them. They thought it was still covered under a year but wasn't. I told them what the problem was and they said they weren't covering it but they covered it. Allstate replaced the whole car. It was also in a reasonable price when I got the coverage. It was $14 for a two-year protection plan.

Usually, everything I purchase, I add a protection plan if it's available. The recent experience I had with Allstate was for my son's Meta Quest 2. I did a claim and they asked me to send in the device to be repaired. When they sent it back, it was worse than what it started with. When I called back to figure out what was going on and I asked them too, "Hey, what was repaired?" they had no idea what was repaired. So they asked me, "Can you send it in for repair?"

I had to do a warranty claim on a rug. Allstate sent out a little kit to try to clean it, but it didn't work and they immediately said, "We're gonna issue a refund check." I would have taken the replacement rug, but they just sent a check. It was very simple.

We had Allstate Protection Plans on our printer. Submitting our claim was okay. Our son did it on his phone. We went and bought another printer.

I had to submit a claim to Allstate for the water filter in the refrigerator. It had to be replaced. This claim worked out fine. I just went on the website and the process was fine. I did submit one earlier, but I never got any money for it. I picked a gift card as the reimbursement and it wasn't up to $25. It was $24 for the replacement of the water filter. So, I never got the gift card.

The only thing I filed a claim for recently was my daughter's iPad. The experience was fine. Allstate Protection Plans did what they said they would. My daughter got her iPad back quick and she was able to continue doing her schoolwork. I'd recommend Allstate.

I purchased the warranty, and it took an entire week just to verify the claim. After that delay, Allstate sent the wrong part to my home. Communication throughout the process was a nightmare. Every time I spoke with an agent, I was placed on hold for no less than five minutes, only for them to return and request additional documentation. I was repeatedly told I would be contacted within one business day, yet no one ever followed up. After multiple escalations, a technician was finally sent out. The technician confirmed that Allstate had ordered the incorrect part for my washing machine. At this point, I’ve been without a functioning washer for nearly two weeks, with no clear resolution in sight. When I asked to speak with a supervisor, I was given the runaround instead of real assistance. This experience has been incredibly frustrating and unprofessional from the start and I still have NO resolution. Claim **.

I submitted a call to Allstate to have a microwave fixed. After me telling them exactly what was wrong with it and what the thing was saying about needing repair and it not working, it offered me a choice of just replacing it because they said they didn't have anyone to come fix it in my area. I think it was going to cost too much to fix it in the same way it can be replaced. So, I told them I would accept the e-card for Home Depot to have it replaced. They reimbursed me through the insurance for the exact amount I paid for it and I appreciated that. It wasn't an expensive one anyway. It wasn't top-of-the-line, but they handled it very well. I was a little upset in the beginning because of how no one could come and fix it and that worried me because of the larger appliances, but the way they handled it, it turned out the best for me.

I had a very good experience with Allstate. I'm glad I had the protection. I was happy that I was paid back quickly and I would recommend it to other people.

I have a few items that I have the Allstate protection plan on. I have my air fryer, my sound bar, and about two other items. When I submitted my claim, initially, they had a correspondence through email. I didn't speak directly to Allstate through the phone. I spoke to Purchasing Power who then connected me with them through email. The claims process was time-consuming, but it was easy in a way as well. They had me do some stuff. I had to take pictures, I had to do a little video to show them that it really wasn't working, and then I had to send it back. They had to test it themselves to verify that it wasn't working, and then they paid me out.

I have to say I had the greatest customer experience and service with the process with claim for a purchase in 2021 for my washer during Covid for my washer but the service was efficient and got solved from beginning to ending. The rep that I had helped so much and Greatest Customer Service and patient. My experience was Awesome.

We have Allstate on our new refrigerator and they paid on the old one. So, we're happy with it. We submitted our claim for the old refrigerator online. The process was was very good and easy.

I have a warranty for my refrigerator and freezer, which I purchased from Home Depot in the US. I was sent an email telling me they were expiring and to click a button to renew. Well, it was a trap to sell me a new plan, not a renewal. As soon as I realized this, I asked for a refund, which took talking to 8 customer service reps and transferring for over an hour. I was told it would be issued in 1 day. Not happened. Customer service is not helpful. Spent almost an hour with "Noora" on chat; she gave me the wrong date and amount for the refund, kept changing the story, could not provide the transfer info so I could call my bank, and said it would take at least 24 hours for a supervisor to call me.

Actually, Allstate Protection is great! The issue is with the Techs that are repairing the item. This claim was to fix something that wasn't broken when I sent it in! And when I recieved it, it still not fixed! So they did fix the initial issue but created another, and then back and forth twice more, and still not fixed! I'm done. They also created a new issue a couple of years ago with a different item. It's too bad because the plan is fantastic and well worth the money.

I filed claim and a day later it was accepted. I chose to get a replacement and then confirmed the product, and waited. A little over a week later, my replacement was at my doorstep, and I couldn't be happier with the whole process.

Everything went very smoothly, communication between Allstate/SquareTrade was very good, when I needed to contact them with a question, it was easy to get through to a rep and get a satisfactory answer. The repair person was prompt, efficient and very nice. My appliance has been working perfectly ever since and I was thrilled to be able to purchase an extended warranty for a very reasonable price. Thank you Allstate/SquareTrade.

Michaelson’s Appliance Repair did a wonderful job. Their technician, Luis, was a joy to work with. I was kept informed with scheduling, and Luis was professional, skilled and completed the job efficiently.

I have never received my money back and I have called 2 times. I do not know what else to do to get my money for the protection plan claim. They said they were sending it out and that was all over a month again.

My wife just received notice today after 12pm (April 21, 2026) that your Square Trade repair person will not be out today and had to reschedule on claim ID: **. The repairman was to be here today between (8am&Noon). This is totally unsatisfactory! She lost $300.00 of income waiting at home for the repairman. I want you to reimburse her for her lost income.

Allstate was great. But both repair companies lied to me and were both no shows on appointment dates, the Saw Co even called me on 2 separate dates to apologize for running late, and was on the way,,, and still was a no show....PITIFUL.

They replaced my recliner with a rocking chair or rocking chaise lounge. When I notified them it wasn't a recliner and dangerous to use besides and asked them to come and get it they ignored me. When I bought a new recliner and asked them to refund my 50 dollar insurance fee they refused. Their warranty is worthless and I will never buy one again nor will I buy anything made in China from Walmart again.

Bought a four-year TV warranty and two years later, the picture dimmed and couldn't be brightened up with any settings. Claim was denied after sending all required info in. Reason they stated was "pre-existing problem." When asked what they meant by that, they just said denied and I could cancel warranty if I'd like.

When attempting to file claim for laptop computer l have been subject to many complicated instructions!!! l have attempted 6 times to file claim. I have been assigned several claim numbers. Each time I have called, even after supplying a claim #, l have been asked the same questions!! 12-11-2025 - 1-01-2026 - 3-31-2026 - 4-02-2026 - 4-08-2026 - 4-10-2026 and 4-13-2026. Computer problems, very slow, locking up & needing reset numerous times daily. screen to white. l am 80yrs old & do not understand the computer workings! This is complicated by the tech's abilities to speak understandable English. My sanity is worth more than this!!!

After multiple calls, emails, text messages... they scheduled a technician to come and repair the appliance. The technician did not show up during the window. When I asked to reschedule, I was unable to get more than a response that the chat bot or email system was not working for the technician company. When I reached out to Allstate Protection Plan, they insisted they needed additional videos and photos even thought they had already approved the claim and ignored my request for rescheduling the technician.

Expecting this to be a scam -like almost everything else is online- I was extremely pleased to learn how fast and easy to work with this insurance company actually was. I’m usually on the fence about purchasing the extra insurance, but I definitely will now for everything I buy.

This was an easy process. All I had to do was submit a claim and pictures of my outdoor furniture. After reviewing my claim they tried to find a replacement for my outdoor furniture. Unfortunately they couldn’t find one so they sent a gift card for me to find something I like.

Very satisfied with the outcome of my claim. Will purchase their coverage again! Thank you for following through on my claim and communicating with me so very well! Thanks so much! We can now enjoy our purchase with pleasure and know that we are well covered.

When the first crew came by, they replaced the whether it's soap and softener dispenser and determine there was another problem. I was told I would need another part. So they send, in another part, they send a young man. Most reliable, and he ended up breaking another part.

Advertising from this company is false. They sell coverage for a year that do not cover item until manufacturer warranty has expired. So they never cover what you purchase. Caution. Caution. Caution.

Terrible experience. Despite multiple calls and assurances from multiple people at Allstate/SquareTrade (incl. corporate escalation team), only 1 of the 2 needed parts were ever ordered. The issue was a well-known problem with this model of front load washer and there was a manufacturer service bulletin describing what to replace. Ultimately, I had to order the other part myself and fix it myself.

I had an extended warranty for a dining table that recently experienced a collapsed leg pedestal. I submitted an extended warranty claim but was told it doesn’t cover accidental damage. The pedestal just collapsed on its own - there was no accident. What’s the point of buying an extended warranty on furniture that doesn’t cover damage during the warranty period? They never could explain what was covered - it’s not an “electrical” situation. A representative hung up on me when I called to dispute their denial.

I purchased the extended warranty for my washer and dryer from Lowe's when my one year ran out. Allstate quickly set up the service appointment (within days). The technician arrived on time and quickly found the problem. He had to order a part at which time he'll come back to install. Zero charge. Everything up to this point was flawless. Very happy with Allstate Protection Plus! Highly recommend.

It is completely unacceptable and misleading that Amazon sells extended warranties that simply do not work when you actually need them. This honestly feels like a scam. I’m currently dealing with an issue with my TV, and it has been IMPOSSIBLE to get the warranty honored. Customer service is a complete waste of time — they just keep transferring you from one department to another without resolving anything. No one takes responsibility, and no one provides a real solution. They just keep you going in circles until you give up.

Attention: The JVC TVs has to be check by a tv technician that YOU have to find to prepare a quotation for repair, you have to pay for the repair and then they reimburse it. The kind of protection plan that sucks and Walmart sucks more that continue doing business and selling this crap of plan, they should be called, Walmart Protection Scam!

Worst company ever. EVER. Collected on our iPhone insurance for over 2 years. When we needed the insurance, they sent us a replacement, refurbished iPhone with non-Apple parts (battery), despite them telling us in a chat that we'd receive a new phone. The replacement was glitchy from day one, never holding a charge for more than 4-5 hours. Finally after about 6 weeks the phone completely crashed on us. When reaching out to Allstate, they advised they only stand behind the "new" phone for 30 days.