Allstate Protection Plans Reviews

Was quick and easy. Only disappointment was that they could not replace the broken part (armrest) and thus decided to send a payment so I could buy a replacement chair. I would have preferred the armrest be repaired. But I understand why I got the check instead.

When I bought a Fitbit for my mother on eBay, it allowed me to check the box for SquareTrade if I wanted to add it for that transaction. The cool thing about SquareTrade is you can add it if you want or you don’t have to. They don’t force you to do it. It was added protection for us, which made us more willing to make the purchase. The claim process was super easy and very user-friendly, which is good for people who aren’t on a computer a lot. And they were super quick with emails and notifications.

100% satisfied with everything about this company. Effortless and timely, no problems whatsoever and customer service was outstanding. They didn't question my claim and promptly sent me a new vacuum within 5 days. So impressed! I will always try to find this company to do business with if given the opportunity.

When I contacted Square Trade I was told I would have my phone back in 24-48 hours. It's now over a week and there is absolutely no answers as to when I will get my phone back. It simply had a broken screen. My deductible on the plan said $25 for broken screen yet I was charged $149. After 3 phone call I have no answers and no phone. Very bad customer service.

The stovetop with burner hotplate quit working. SquareTrade just said to do what I want with it and they sent me a new one. That's still on manufacturer warranty. Then the last claim on my printer went well too. They went through the troubleshooting steps and then they sent me out another printer. I recycled my old one.

SquareTrade was a really good service. They were very prompt in responding, getting things done and having the laptop back to me. Their whole claims process took about a week. My laptop was unable to charge. Moreover, the battery died out and it was unable to start up. Once SquareTrade had done their troubleshooting with me, they emailed me the shipping label and I took the laptop into FedEx and sent it in. They were gonna try and fix it, but if they couldn’t, they would replace it. However, they were able to fix the problem and I got the machine back, which was nice because it still had all my data information on it.

It was a great small investment for the product support. The product had a failed part and then opening a claim and resolving it was an easy process. There was email communication regarding each step of the process. The form asked on what was wrong with the product and based on the feedback, they gave the cash back for the insured product.

Air fryer quit heating. They were absolutely amazing. All settled and I had the check in a week from start to finish!!!! Definitely recommend. Wish this was on more products!!!! Absolutely NO HASSLE. Am so happy I had this on my product!!!! Would definitely buy this again!!!

After calling Square Trade about my damaged phone they recommended that I could find a local repair shop. After locating a repair shop that could repair my phone I had them order a new screen. As soon as it came in I took my phone in, they repaired it and I paid the bill. I sent in my receipt and was promptly reimbursed. Phone is good, I'm pleased with the results.

My weather station that was under a Square Trade warranty started acting up, making noise and running batteries down very quickly. I filled out a claim online and immediately, Square Trade agreed to pay me for the replacement. They made it very easy, didn’t even want me to return the defective unit. I received the check in 2-3 days. Very happy with resolution.

Did not send to HP manufacturer warranty for repair. Wanted to charge me extra warranty repair service charge for 79.99 plus tax. 85.59 total. Decided to have computer fixed at local computer repair shop. Cost over 225.00. But computer fixed now. Everything fine. Would like to know if Square Trade would help cover repair costs for my computer?

It was a little bit hard with the internet at times but after talking with Alex in the tech department everything fell into place. I received my replacement in two days. Awesome job Alex. I have Allstate insurance on auto, home and with Square Trade. Thanks!

Easy to file claim online. Received pre package box and label in the mail fast. Staying updated throughout process via email which is helpful to know what's going on with my device. First time filing claim through Square Trade. Good experience and first impression.

I had bought a product at which I paid for a protection plan for. After a while the product quit working properly and I decided that I needed to file a claim to see what I can do with the protection plan. Square Trade was easy to understand and was able to provide me the needed information and in the end I was able to get my money back for the broken product!

When I ordered my Roku online from Walmart, I was offered SquareTrade when I was getting ready to check out. My Roku worked for a full year before it kinda started to trip. Filing the claim was a quick process. It took about five minutes to get everything done. I was able to use the gift card and to get a new one. I was happy.

I got a protection plan for my Canon printer. It was around 10 bucks. If it goes wrong, they said I could get it replaced so I got it. The new guy doing my computer told me to turn the printer in. I did and I got a new one for around 70 bucks. It couldn’t have happened at a better time because we had to move our shop. I’m in the cabinet business, and we’ve been struggling so hard to get the cash flow back up since our move and this Corona stuff ain’t helping either.

I purchased a protection plan for a cellphone. Then I had cracked the screen and so I used my protection plan for that. The process was really quick. SquareTrade decided to send me a check for the price of it. It was about half of what I paid, but it was okay. With the money, I ordered a new phone and a new protection plan with SquareTrade. I also bought a bracelet and got a protection plan for that.

I purchased a Gas grill from Sam's Club about 1 1/2 yrs ago, the clerk sold me the Squaretrade "Protect your Purchase" warranty. Well Now my Grill is unsafe to use as it has rusted through the front and back of the grill so the gas lines and valves are exposed. I called Squaretrade and got told it's not covered, well the warranty was sold as whatever happens they "Squaretrade will take care of it". Not true. It's approximately a $400.00 grill that is useless, It's unsafe to use with the valves and such exposed. Squaretrade got my money and failed to hold up their end. I'm sure someone is gonna reply saying that we did all we could, which was nothing. I will not recommend them to anyone. I will be letting all forms of social media know what's going on and post all the pictures I can. Thanks for reading.

I cannot believe Costco endorses this company. I contacted them today and filed a claim on my television and they addressed it by requesting numerous photos and questions and then denying it outright because of “improper use”. Because when I buy a $3000 TV you better believe I am going to mistreat it. The tv would turn off and on on its own. I didn’t think that was worth filing a claim for so I never did. Then, I discovered there was a discolored spot on the tv. So I fills the claim. I told them about both issues and that I was more concerned about the discoloring. They said that the discoloration was due to improper use and that voided the warranty- including the TV turning on and off.

I always get SquareTrade whenever I buy something new. I still have it for my TV and I used it on my iPod when I had a crack on the screen. The process was quick. Everything went smoothly and it was also quicker than they said it was gonna be.

I filed the claim on my daughter's phone, on March 4, 2020. I was told to take the phone to a local repair shop, and I would be reimbursed. Along with a copy of the invoice from Amazon, I uploaded the invoice for the repair which was $159 and change. I was told it would take 1 or 2 days for a reimbursement check to be cut and mailed. I had heard nothing by March 12, and was told a check would be here by March 16. As that too turned out to be a false statement by CSR, I called again on March 20. The CSR told me that they would get everything straightened out in 24 to 48 hours. It's now Monday, March 23, and I have had no word. I feel like I'm being given the runaround, and I would not recommend anyone buy an insurance package with this company.

When I bought the Fitbit watch, the Target associate told me if I wanted to put a policy on the watch and I got SquareTrade. I filed a claim for the watch and the process was pretty flawless. They pretty on time with everything that they said in their emails. They weren't able to fix it but they refunded me. I got the check and it was pretty quick. SquareTrade is very responsive. The only thing I would have to say is that at the store level, they need to be a little bit more proactive when they’re promoting the product. They need to tell us that we register right away and not lose our receipt because it was a pain trying to find all that information.

The cellphone had a crack in it. SquareTrade handled it really well. They sent me a check and it came quickly.

SquareTrade said they were giving me a new TV. I have a 55" and they have a choice of three TVs of that size of the same quality. It'd have the year plus the SquareTrade, and they had nothing comparable and they offered me a 50", and I said no. They just refunded me the money. Overall, having an extended electronic warranty was good because I wouldn't have to buy another TV.

My son's turntable wouldn’t play right and I got with SquareTrade. They made themselves clear and had good communication. They sent me a shipping label. They needed to look at it first and see if it was repairable. And then if it was repairable, they would do that. If not, then they would replace it. I sent the shipping label to my son but he has not sent the turntable in yet.

I made my claim online and was contacted within 24 hours. My claim was easy to file and promptly evaluated. I received my check for my new microwave quickly and professionally. I am completely satisfied with SquareTrade and their employees.

My Thermostat suddenly stopped working and showed a blank screen. I went online and filed a claim for the product. I received an email saying they would send me a reimbursement for the product. I declined the reimbursement because I would lose money on the entire transaction and requested a replacement item. The company emailed me shortly after and said they cannot find a replacement item and would pay the lower amount. I went online and found the same exact item at Lowe’s, Home Depot, and Amazon and wrote the company regarding this. They asked me to call and basically tried to strong arm me in taking the reimbursement cost. I again declined. I will never do business with this company again. They are fraudulent and try to rip off the consumer as much as possible.

I was very satisfied with my SquareTrade experience. The wheels on a hoverboard got bent somehow and filing my claim was quick and easy. SquareTrade took into account the age of the item and sent me the majority of what I paid for it.

Submitting my claim with SquareTrade was as easy as anything I've ever done. I wish everything in life was that easy. My pool sweep stopped working and the claim was paid on the same day that I reported it. I couldn't be more satisfied with the timeframe.

I got tons of stuff through SquareTrade and I like that they're really fast. My claim for an AC went fine. They contacted the manufacturer since there's nobody that was in my area that could actually repair it. They went and got me a new one and they came and picked up the old one. The new one was shipped within two days and I already have it installed.

We bought a pool cleaner through Amazon and within the SquareTrade warranty period, it died and couldn’t be repaired. Everything went very smoothly with SquareTrade. From the time I filed the claim until it was finished, it was a very short amount of time. It also didn’t require a whole lot of follow-up from me. I answered their questions and the process was over. They covered it For the full purchase price.

I was given a printer in 2018 for a gift. It never worked. I purchased 2 separate sets of ink cartridges. No luck. I let it go for a while because I did all my printing at work. Now that I am retired I need a printer. I cannot do anything because I don't have a receipt. Now I cannot get anywhere on. Just worthless and 2 hours of my time "chatting". I have the purchase date, and my protection plan number. They even said they located the plan.

The company reached out and reimbursed me for the item.

I’m kind of a warranty freak and I like to insure everything. Having a warranty is very valuable. Costco offered a protection plan and it was the SquareTrade. I have had the product with my other devices. We have a number of items insured like the laptop. When the hinge broke and the laptop wouldn’t close, I made a claim for it. I started the claim online. But because I have so many devices insured with SquareTrade, I had to call them so they could send the right one. The process was super easy and quick. They sent a box and everything went really nicely. I sent the laptop to them and they returned it within a week. It's been fine since then.

Horrible experience overall, high dissatisfied. The agents were unhelpful and had no clue as to what was being done with my product nor did they try to help me figure out the issue. The repair company was a better help than SquareTrade.

If you plan to buy something on sale they will not fix it or replace it. They will give you back your money. Which if I had paid full price would have been fine. I personally just wanted my item to be fixed.

Speaking to the Rep went well however I was not provided a claim #. I was to receive it via email, instead, I received a survey to complete so I had to make calls including chatting online to obtain the claim #. The tv I selected as my replacement was not available, I feel I should have been contacted to change my selection vs sending me what they wanted. For the most part, everything was handled well.

My original dad purchased a phone for my Christmas present. It was only a $39 phone and I didn’t think SquareTrade had a warranty for $39 phones. But apparently, they do because I went and got a phone quicker than I thought I would. I started submitting a claim online and it said that I needed a receipt. I didn’t know where the receipt was and I called them. I was saying that my mom deleted it, not knowing it was coming under her email. I was surprised because they told me to send the phone in and that as soon as they'd get the phone, they would send the warranty card. So I put the thing on Friday and when they picked it up on Saturday from Walmart in Flushing, they issued the card the same day. For a warranty for small stuff, SquareTrade is really precise.

Claim # **. I was NOT honored the warranty because of too much damage. The warranty does not state that it will not cover if an item has too much damage. I was told to send a picture of the box. I did, but the warranty does not state you need to keep the box the item came in for 2 or 3 years, but I did have the box! Three weeks later SquareTrade tells me to send them pictures of the phone. I had thrown it in a trash bin, after it was ran over, so I dug it out of the trash bin and took the pictures. Then I was told it had excessive damage and the warranty is no longer good. After many, many days it laid in the trash bin cuz he told me not to send it in to SquareTrade. Thanks for nothing, I have been purchasing these warranties for years but I will not any longer nor will I recommend them to anyone. The warranty procedures need to state ALL of Square Trade's requirements. Kimberly **

Easy to use. And offered a great response when they weren’t able to fix or replace. Only problem is they gave us a gift card for less than what we paid for the item. Not sure if the lady on the phone that registered it accidentally typed in wrong amount.

We got the plan for our Duo Keurig coffee maker. It’s kind of an expensive item and we felt it would be worth having a little protection. Our Keurig has one side that has a coffee pot and one side that has the little Keurig cup and single-serve. On the coffee pot side, the filter container that slides in and out in the front was stuck. We could never open it. We couldn’t get it out. Also, it quit filling up the entire pot of coffee. It would only put a little bit in and then stop. It was fairly new. We cleaned it and we called the company. We did everything we possibly could.

We had a PS4 controller that after a year-and-a-half the buttons stop working. We had a 2-year protection plan on it. We got a refund for almost the original price of the controller and got the check within 1 week of me sending in the claim. Pleased with the ease of filing and finishing a claim. Was able to do it all online in less than an hour.

I submitted a claim for a PS4 controller and they refunded me one. The process took one day. They sent a Walmart gift card and I bought a new controller with the money they sent me. That was perfect and quick.

Initially I had some trouble, then I spoke with customer service rep. Frank. He assisted me with the claim and did an excellent job. Thank You, a little 5 yr old is eagerly awaiting his new bicycle. Thank you so very much.

Worse customer service ever! Purchased a warranty in which they would not assist me with when the manufacturer wouldn't help! Representative would argue with me and talk over me! Spoke to multiple Representatives and got absolutely nowhere!! Most unhelpful company around!

The spacebar of my Logitech keyboard stopped working so I submitted a claim. SquareTrade emailed me something that I can just go get another one. It was pretty simple. It’s all done within an hour, I had a new one. Everything worked out just fine.

I ordered a pair of Bose headphones a little over a year ago and 6 months in I had an issue where the headset was producing very poor sound quality. I tried to make use of the warranty I purchased along with the headset and after I filed the claim the issue seemed to go away. Fast forward to about a week ago and the same poor sound quality issue occurred. I called the support line and they were very helpful and referred me to a store down the street I could go and someone would take a look at it and possibly repair it. I took it down there and in the same day the gentlemen mentioned that these headphones were broken and needed to be replaced entirely. So I called SquareTrade again and they told me to ship the headphones in so they could take a look. After they received them it was determined the issue could not be reproduced so they would send the headphones back to me.

I’m pleased with the turnaround. Everything from starting my claim to receiving my equipment back was easy and quickly processed. I would recommend everybody using SquareTrade in all their purchases. The turnaround was extremely quick and the fact that I was kept updated was awesome.

First time using SquareTrade. Sent XBOX One in to repair disk drive, it was returned in worse condition than before. Second time sent in for repairs, returned And was not able to turn Console on. Since my extended warranty was expired, SquareTrade offered to cover the cost of a new Console. After numerous emails and reassurance on their part, it has been months and I have yet to receive reimbursement. I do recommend using their services. I also explained to the SquareTrade representative via email that I inspected my console after they returned it to me and I noticed a ding on the side of the console as well as several circular scratches on the bottom of the console. My Console was purchased new as well as having never been moved the the place where I had it staged in my home. I have been sending emails requesting reimbursement from SquareTrade Corporate Resolution Team and am still waiting.

This was my second time dealing with Square Trade and my first was the reason I dealt with them again.... They are easy to deal with and worth the money when buying something that's been used. You want to trust sellers, but Square Trade helps you verify.

The process was easy. Battery would not power the laptop or charge correctly anymore. I referred to the original email associated with the warranty and followed the instructions. I received a Walmart gift card by email, printed and redeemed in my local store.

I had to file a claim, it was quickly accepted and I had a check within 3 days. I only had to contact them once. Filing was very easy and the representative was very polite and professional. Happy happy joy joy...

A week after I filed the claim, the new device arrived in the mail. Fantastic!!! 5 stars. I filed the claim online it was approved within 24 hours, and a day after that I was notified that the new Fitbit was on its way.

I called SquareTrade Co for my TV warranty, they were very helpful to try to solve my TV issues. Once I spoke to a representative from Square Trade I was transferred to the TV section and a lady named Trish helped me resolved the problem. After the diagnosis she came to the conclusion that the TV could not be fixed and she set me up to have a new TV delivered, this took less than a week to accomplish and I'm really satisfied with them.

I was very happy with the service I got with Square Trade. The claim process was fast and easy, I received a refund within 24 hours of making a claim. Square Trade also kept me updated throughout the whole process.

I originally was going to file a claim with Square Trade, but I found out that still had nine mos. (9) left on my manufacturers warranty. Square Trade help me and saved my 2 year warranty, in the event I should need it.

I am so happy thanks to Square Trade, because my electric pressure cooker, just died one day, not sure why, i only use it once a week. But was sad that it did not work one day, I contacted Amazon and thank God I had coverage through Square Trade and gave me a monetary equivalent and I used that money to buy a replacement. Thank You, Square Trade. I do recommend purchasing coverage specially on electrical appliances since electrical appliances are unpredictable.

The netbook screen was messed up with lines, it was mailed back for repairs upon the instruction from the Technician who spoke with me on contact. To my amazement, the machine was repaired and looks like new again. I will definitely recommend Square Trade for warranty.

I was devastated when my all-in-one copy machine became unusable. I was not able to find out what happened to it and I needed it to print my secret shopper jobs. I then contacted SquareTrade. I gave them my information and was immediately told that I had a claim. I received the payment very quickly and this offset the cost of a new machine that I had to purchase.

Broken glass on cellphone. Reported claim online, very simple, easy process, took very little time. Had the phone repaired 3 days later at a local shop that was very expedient and helpful. I am impressed with the ease of service from SquareTrade and its repair facilities. This has been an impressive experience.

Very fast and simple process. Wish there had been option to reimburse for entire amount or simply send new identical product. Nevertheless, I obtained refund within the hour and was able to make new purchase of similar (though lesser quality) the next day.

Squaretrade was very professional and prompt in handling my claim. The supplier who done the repair (Batteries and bulbs) were kind and professional. I had to wait for the part. But the Phone is like new now. I am very pleased, and I will recommend.

Samsung Tab A. Easy to find my coverage for the item in need of repair. Process was so easy to file a claim and quick with a decision. Received approval within minutes of filing. Received the shipping label and instructions as promised. Would like to receive acknowledgment upon receiving item.

My treadmill was had stop working. I contacted the supplier and they said I was out of warranty. How after sending my proof of purchase and email from the supplier the matter was resolved immediately. Thank you Square Trade for an excellent service.

My dslr sd card door snapped in half, a minor fix but more effort than I wanted to put into fix myself. It was easy to file the claim and mail the camera in. Square Trade was accommodating with some changes I need to make once I had mailed the camera. Camera was returned in a timely manner and it was fixed.

The agents were very courteous and I was satisfied with the results, when I called I was transfer with from the agent to the tech specialist who resolved my problem after that he decided to refund the value of the trimmer less taxes. E.

Timex watch. It took several emails and a phone call or two, but was resolved, and I got the check today, thank y.ou, the employees were very patient with me and just kept trying until it was ok, the check was a bit less than I thought it would be.

I had an amazing experience having my Lens repaired. The entire process was quick and easy. I was able to call and check the status of my repair. Always purchase a SquareTrade protection plan because their service. I received my repair in timely manner.

Got just What they PROMISED. Great deal!! Thanks Square Trade!! Settled a claim 3 yrs old on a 4yr. policy no problem. If you buy an appliance buy a warranty... you won't regret it! I didn't think they were going to honor since it had been so long...but I received a full refund!! I can't say enough.

When I made my request, there was an email response within 2 hours. My claim was approved the same day. It could not have been easier. I did not have to return the product. It was all done online. Hurray for Square Trade. I purchased it before for other items but this is the first time I used it. I will definitely buy this again.

The process went smooth and everyone that assisted me was very courteous and helpful. I was skeptical at first but all steps of the process went incredibly well. I would recommend the extra coverage to anyone interested in a little extra insurance. Thank you for your help.

It was a great experience with the customer service. They are helpful. I got my money back from Square Trade. From now on I’ll buy any product with the Square trade warranty so I don’t have to worry about the bad product anymore.

We had a dehumidifier that started leaking. We filed a simple claim form and were approved for a refund in minutes. We received the refund within a few days. Great experience and I would highly recommend Square Trade to everyone.

During the first 3 calls to Square Trade to address my problem of intermittent loss of TV picture I found to be pleasant, people really wanting to solve the problem. However my 4th call was very frustrating when told that nothing was wrong with my TV....issue was caused by an outside source & my Samsung TV did not have a screensaver screen....even though I have a video of it. I understand that an intermittent problem is hard to diagnose, especially over the phone, but to be told there is no problem is very frustrating and makes me really question the value of this service agreement.

Printer wouldn't print. Using online claim system was surprisingly easy and quick. (It is sometimes very difficult to understand some of the overseas customer service people on the phone that are hired by companies.) We were satisfied with the reimbursement amount for the value of the printer.

I submitted one claim initially but the rep advised I needed additional proof of purchase which I did not have since my purchase was made online. I then called to speak with a rep to confirm what exactly I needed to file the claim. I was advised what I had was sufficient so I submitted a new claim online. I uploaded the necessary documentation and my claim was quickly approved. Overall I am pleased with the service.

Outstanding through all phases. Certainly a WOW factor when compared to most services provided in today's time. Someone at the top is paying attention and has established a World Class Culture, and that is NOT EASY. I would STRONGLY recommend this company to anyone and in the future when this program is presented to me during any purchase, I would definitely use and pay for the services.

Claim for computer. Very good experience. I was happy with what you did. Everyone was so nice and helpful. I would recommend Square to anyone I talk to. It is good to know people that will do what they say is their policy and do what is right for their customers.

My exercise bike broken by normally using at warranty time and I don't know how to fix it, so the only thing I can do is file a claim and request a technician support, after I file claim that offer me 3 choices are the refund, local repair and replacement, then I select refund and I don't need return broken machine and buy another bike. Is a good deal for myself.

When my laptop case broke from normal use, I filed a claim with Square Trade and got reimbursed very quickly. Everyone I talked to or chatted with was very nice and eager to get my claim to resolution as soon as possible. The downside: I'd hoped to file a claim online, but ran into glitches on the website. I chatted with their online support a couple times and they did all the fixes they could on their end, but I ended up needing to call to place my claim. The upside: My claim call had no wait time and I didn't have to jump through a bunch of hoops. I received a check in the mail <1 week later.

An office chair I purchased from Staples broke. Thank God I purchased the 3 year warranty on the chair from Square Trade warranty. Since the chair could not be repaired, Square Trade has refunded me the purchase price of the chair.

Problem with laptop. Great experience! The tech was very knowledgeable and easy to understand. He walked me through a few steps that resulted in correcting the problem. The tech was very nice, patient and determined to find a solution. I’m happy I was able to get help in single call.

My grandson's iPhone wired earphones quit working and I needed to replace them. I started with a phone call and they kindly referred me to the chat format. Everyone from the chat line to the phone calls were pleasant. The chat reps were very understanding and patient with me. GREAT customer service.

By far, SquareTrade customer service is the best I've ever dealt with. My claim was completed in one day. It was easy, fast and I was able to buy a new printer immediately. I would recommend Square Trade to anyone needing a warranty.

I absolutely recommend this service to anyone who is making a purchase and can afford the extra few bucks. I’ve obtained numerous warranties but have only ever needed to utilize 2. One was with an item insured by Square Trade. Within the same day (8 hours) I was given clear instructions, completed them, was then cleared and approved seamlessly. As long as you can follow simple instructions and have the few extra bucks at purchase, be confident and let SquareTrade give you peace of mind. Thank you guys!

The first part of my experience was awful. First, Bose didn't even notify me that my insurance was with SquareTrade when I purchased their warranty. When I tried to file a claim on your website, which isn't great, it wouldn't let me file nor edit the claim. It just kept telling me to call squaretrade, which I did, they told me to file it on the website and gave me directions for someone who's account wasn't messed up. They said if I had trouble to use live chat. The live chat person had no idea what they were doing and told me to call back. I called and they told me all I had to do was to follow a link they were going to send me in an email. The "button" that said "continue your claim" wasn't even embedded with a link. And no, I wasn't on mobile.

I had some electronic devices in the past but I thought that there was an extra plan that I could put on my Fitbit Ionic. So that's why I purchased the SquareTrade protection plan and after my claim with them, I was like, "Wow. I wanna do this again in the future." If I have an electronic device and have an opportunity to get SquareTrade on it, I'n gonna definitely do it.

I usually NEVER get extended warranties, but when we had to buy washer, dryer, and refrigerator after moving into a new house from Costco, I figured it'd be a good idea, especially since the price for the warranties was modest. As our luck would have it, our Samsung fridge was problematic from day 1 and we had ice maker and general cooling problems. After the 2 year mfr warranty ran out, we contacted SquareTrade for our cooling issues and ice maker issues many times. They were always cordial, professional and worked hard until the problems were resolved. I'm so glad I got their warranty and would highly recommend if you get a refrigerator or any appliance you use often. Unfortunately as they say, "They don't make things like they used to" is very true, and I definitely am very glad we invested in our Square Trade warranty.

It was a great experience on the phone, not so much online. The man on the phone was very nice, helpful and patient. I will do business again after talking to him. I’m happy with the process of the claim.

Pool Vacuum. I had a hard time using the online process. It was unable to pull up my information. But once I got a customer service agent on the phone, he immediately helped me with my claim and made the whole process effortless. Since my equipment was damaged, he offered a refund rather than me trying to find a repair place or sending it back.

I highly recommend SquareTrade as a first consideration. I have never had a bad experience with SquareTrade. This is not true of Walmart Product Care. I have had such a poor experience with them I now try to buy only from Amazon, the best.

For having to make a claim, this was the best experience ever! From beginning the claim online, to the Customer Service Representative (James), and to the prompt replacement of our TV, we agreed that we would always get the Warranty. Although having a product quit working isn't desirable, this was completely the most pleasant experience for a claim ever. Thank you.

Very easy to make a claim, fast shipping and returns and very friendly and knowledgeable customer service online. Will definitely recommend to everyone that need coverage on their belongings. I have it for my daughter's tablet. Best decision I ever made.

I ordered these warranties for a business we operate. I ordered them at the same time I ordered four new machines through Amazon. One of them won't start and I called to claim the warranty. After two hours of jumping through hoops and multiple phone calls to SquareTrade and Amazon to collect all the information. They informed me they don't do warranties for businesses and they would refund me the cost of the warranty. When ordering they did not display for personal use only. The lady on the phone didn't care and was nonchalant about this issue. Customer service is terrible and I would not recommend SquareTrade. It really feels like they ripped me off.

I love my iPod. Unfortunately, Apple doesn't reciprocate and stopped making them. Due to supply and demand, iPods today are pricey, and all are pre-owned. I got the SquareTrade warranty, not really sure if it would prove worthwhile given Apple has washed its hands clean of iPods. I've had my iPod repaired twice since I bought it. Each time was hassle-free with SquareTrade's easy-to-use warranty claim system online.

Our TV was having screen problems, SquareTrade approved a replacement right away, and offered a replacement, that was not even close to what we have. I requested a manual review and they agreed and offered a newer version of my same TV. I agreed with this replacement, and they said I would have it in 7 to 10 day. I actually had it in 3 or 4 days, great service! New TV is great. Just remember you don't have to take their first offer.

Start to finish took several hours over 7 days, the folks that answered the phone and kept directing me back to the on-line application were All very friendly and tried to be helpful. Unfortunately we live in a semi-rural area and the one repair store was no longer available. Once that was determined I had a phone in two days. Unfortunately it wasn't before my bf left for a two week trip out of state and Really needed that phone!

It was easy to connect with Square Trade reps by phone. Email requests by SquareTrade were clear and I could quickly respond. No time was wasted coming to a satisfactory solution of claim. The replacement tv arrived speedily. This was the first time I ever took out policy on a tv. I would highly recommend Square Trade through Costco.

On Saturday afternoon, as I was going to my car, I inadvertently dropped my phone face down in the driveway, which cause the screen to be cracked, and I couldn't operate my phone properly. I called ** and they in turn gave me the information to have my phone repaired. The only setback, was I didn't have a backup phone in order to stay in touch with the medical facility that my husband is in. Other than that I was satisfied with the service I received.

I reset my tv for an Amazon update( needed to delete apps); the screen stayed on chose a language. I could not get the Amazon fire remote to allow me to chose a language. Amazon's techs tried to walk me through a few options that ended up not working. I called Square trade. Square trade went further than Amazon's techs, by eventually getting a Toshiba rep on the phone to resolve the issue. Great job! 11 on a scale of 1 to 10.

The speed and quality of the service were better than I expected. I will always consider this coverage in the future. That was my review of my claim processed for an office chair purchased via Staples.

I was really upset, couldnt get into my account. I finally called, not easy, one call and an amazing young man helped me fix MY error, without making feel stupid, then in 5 minutes fixed everything else, 3 claims done and woosh-3 cks in the mail. Cant thank him enough. I wish everyone else's customer service was that great...The world would be a happier place. I invited him to come help me fix my daughter's lunch...lol, he's half a country away....I told him, "Sorry - cant take you to lunch now...." GREAT YOUNG MAN, A PLEASURE TO BE A CUSTOMER!!!!

My experience was handled in a very professional manner. My laptop problem was taken care of within a very timely and respectful fashion and everyone was extremely polite. Thanks for your time and energy put into my problem. You made my experience pleasant.

I called in and was told to do it online. I got online and filled out the form. It took a matter of minutes. It was reviewed. I checked back little while later and had another question to answer and it was complete. I got the check in the mail a few days later. Very easy. I would definitely recommend getting Square Trade. Well worth it.

The experience with SquareTrade went very well. The only complaint that I would have is that the shipment for our new TV took way too long. It was 10 business days and the trucking company that was used only delivers to our area once a week.

This add-on is one of those products you would hope to never use. However, when our Autoprinter broke down and needed repaired, we are thankful for this product. Not only was the response quick, the process was painless. Communication was clear, concise and thorough.

A number of years ago, we purchased a 50" Samsung T.V from Amazon. When purchasing the amount was retail for $1,000 plus. We choose to buy a five-year plan from Square Trade. This is the fourth plan on Amazon. In December we contacted Square Trade regarding TV. After many calls and clarification, we shipped the end of February 2020 to the TV repair location in Buffalo, N.Y. Everything the POS said happened and we have our TV back working well.

I bought a Samsung 65"TV on July 2016 from Costco with ST extended warranty. Last November the TV started showing a vertical line first followed by 2 horizontal lines and a dot on the screen. Filed a claim in Nov. Asked for receipt, photos etc sent everything. They said would discuss with Costco and call back and never did. Later when I called again, Oh, it's been 60 days have to file a new claim!! Did it again. Sent the pictures again. Now they refused my claim stating that the lines were created by an "Accident". I was telling them there was no accident, the TV was mounted on the wall for the past 4 years, not moved, not transferred, same location and no accidents. But they state that it was accident and that was determined by their TV department.

Office Chair Claim. We were very pleased with the responses and responsiveness by Square Trade. The claim process was concise and reasonable. We received our check for the full amount of the purchase. It was a very good value for the purchase of the plan and the result.

I always have a great experience with SquareTrade. The ease of service and speed of claim processing is the reason I will continue to use this service. I have policies on all my electronics. Keep up the good work.

Best place to have repair work done. They have so much knowledge when it comes to repair work. The associates on the phone are great. They are all very kind, respectful, and very helpful. I have never once experience a bad call.

I have faulty battery problem with my FitBit HR. I’m supposed to send back my FitBit to get $30 back. $30 doesn’t cover the cost of another reconditioned FitBit. Shipping is $7.50 with USPS. I will need to pay $4 more for another refurbished FitBit and another $6 for new policy. It was a bad deal for me because I will be out $16.50 from the $30 I get back.

SquareTrade rep took charge and refunded 80% of purchase price and solved the problem! His quick and efficient work was just what the Dr. Ordered. Until this incident I was unaware that there was such a "Back up" insurance plan available to protect my purchases that were not properly represented and/or defective!

Was fast, easy, and painless. No hassle. Earbuds wouldn't synch. Tried 3 pairs. They would work for a few months then break. Original warranty by the manufacturer drove me craze. Square Trade made all the pain go away. Would definitely use them again and tell my friends to use them.

I have dealt with Square Trade years ago and would have never imagined that this experience would be so nice. I have a completely different mindset for Square Trade now. Really like the service! I would definitely purchase another warranty associated with Square Trade on other products I will purchase. Thank You Square Trade for such a 100 percent improvement in your service.

TV was replaced through Square Trade. Old one stopped working overnight. New one is nice and works well but I am thinking more people might be happier with a voucher instead of picking a TV from a limited choice of TVs.

I never wanted to buy insurance, especially the extended ones, for products because I had very unpleasant experience with other insurance programs before. It was my first time to extend the insurance because it was offered via Amazon, which I trust. When the product that I purchased stopped working after 1 and half year, I contacted SquareTrade. I was pleasantly surprised how straightforward and no-nonsense the SquareTrade was. They looked into the claim and resolved the issue very quickly. The representatives were very courteous and patient. I am very thankful that I bought the extended service warranty with SqureTrade.

The claim was done totally online and it was settled online just after I filed the claim. I have had many insured items by Square Trade in the past and never had any reason for a claim. This company surpassed my expectations in processing claims. Thanks for all your help and I plan on staying with you.

I wanted to Thank Square Trade for their professionalism and promptness for my issue, My TV had some issues and when I went through their little testing process over the phone it was determined that I did need a Technician. When the Tech got to my home and we plugged the TV back in Low and behold the darn thing was working perfectly, My Technician was very patient and waited for 30 minutes to see if it would act up. It didn't but I was happy that I was covered.

Warranty on Ash Vacuum. Would have liked my entire amount of money, but settled for $9 short of the total because of the hassle involved in shipping the item back and waiting for the new item. Other than that, I had no problems with the process. USA needs to stop sourcing out its work to other countries - the individual I dealt with was hard to understand which took up some time repeating statements.

Service was great and response was fast. I received the replacement check within a few days. I have used SquareTrade several times through Amazon and I have always been very happy with the service. A dollar or two to get peace of mind on my purchases - it's a no-brainer; SquareTrade is great.

The ultimate result was acceptable: you gave me my money back because you weren't able to get my protected device fixed. You didn't seem willing to try to get it replaced. I asked for the process to be done via chat or email - so I would have a paper trail because I am disabled, and do NOT function well under pressure - AND YOU SAID IT HAD TO BE DONE BY PHONE. Very stressful.

I was surprised on how easy the process was. It only took me less than five minutes to complete my claim online. Completed my claim and line and received my check a few days later. Great customer service would purchase this insurance again. The cost of this insurance policy was very reasonable.

I did an online purchase and immediately bought the SquareTrade protection plan as well. I made my claim when my device was dismantling by itself and it was like whenever I assembled it, it would fall off and it was too annoying. Sometimes, my kid would run around and I used to get scared that it would fall on her. It was not standing sturdily. The claims process went really well. They understood my concern and they replied really very fast. They took five days for the evaluation then immediately, they found a resolution. They gave me a reimbursement with the Amazon gift card. It was too quick. SquareTrade is a good protection plan which we can buy for future products. I have seen many other protection plans but it’s like though they understand, they’ll pretend that they did not. SquareTrade's protection plan understood my concern.

The payment for my ninja replacement was prompt. As the base was the only piece damaged payment was appropriate and allowed me to purchase a new base along with purchasing a new square trade warranty for the base. I'm a very satisfied customer.

Happy with the service. Couldn't have gone any better. Way glad to have been helped in a timely manner and got my e card on time. Now just waiting for a good price for a new speaker. Thank you for a wonderful service.

I had purchased a keyboard for my grandson last August and it failed to work in January. I called SquareTrade about it as I had purchased a 3-year service agreement. I had no problem at all in getting a refund for the item, which I was very happy about.

Clock mechanism on Rosecliff clock from Wayfair. Amazing service! It took less than 2 weeks. I accidentally knocked it off the wall while cleaning it. It got hung up on the hutch and damaged the arms. I sent it out February 18/20 and it arrived back on February 28/20. I’ve never gotten the insurance before, but am truly happy I did.

I submitted a claim to SquareTrade for my external hard drive. It just corrupted because it was old. I did it all online and it was easy. They reimbursed me for it. I like that SquareTrade was affordable, and then it helped out in the end in getting a new hard drive.

Very good experience. Claim was accepted right away. Waiting for return of the item to be repaired. Used SquareTrade in the past and always happy with the results. Would definitely recommend to family and friends. Thanks for taking care of the problem.

When my smart phone, Galaxy S9, needed to be replaced due to due to moisture was detected, I contacted Square Trade since I had coverage with them. The process was very easy. The Square Trade representative was very courteous and professional. I received my replacement phone in a couple of days. I was completely satisfied with results of my experience with Square Trade.

TV went dark with no picture first. Then when testing with Square Trade Tech, no sound and no picture. Nothing! This was our main TV in our front room. We have several smaller versions in the bedrooms which work perfectly.

The technician arrived 10 minutes after the 8-12 time window. He did not call to let me know that he was going to be late. He also left 1 screw out as I found out after he left. But overall, he did fixed the issue and i am satisfied with the result.

We had just passed the two year mark (literally by only a week or two) on our dishwasher and had purchased the extra three year warranty from Square Trade. They could not fix it and sent us the amount we paid in full! Amazing service. Thankful we had the extra warranty. We will buy it on our next one.

When my expensive Ninja Coffee Bar died shortly after my 1 year warranty expired, I contacted SquareTrade. In a matter of minutes the process of filing claim was initiated and resolved. I was very pleased with the user friendly online process and the quick resolution. It was worth the extra money to have protection on my coffee maker! Thank you!

Broken Xbox headset. I was able to get credit towards a new headset from Walmart. The process for filing a claim was easy and quick. I was glad I purchased the plan. I will do it again. Squaretrade was easy to use from a mobile device.

Less than a week!!! Wow greatly appreciated. This makes twice now that my son's tablet has been replaced. No questions asked. Just send it in I was told,. Bam a few days and my son's Fire 7 was delivered.. Highly recommend SquareTrade..

Bought through Amazon and it was a great value. All items repaired in a fairly timely manner and good follow-up/ communication along the process. Tech support was good and knowledgeable about the product and the process. I would recommend this service based on my experience.

Very helpful from start of claim to finish. Taking time to explain the procedure for filing the claim, providing the email address to which I needed to start my claim process. I then received the emailed shipping label and shipped of the defective product. I received prompt and courteous service.

Machine is not making ice. Contacted company after talking to you. You did not help or follow up with claim. Company told me to fix it myself, which I can probably do but should not have to. That is why I have TWO warranties!!!

My telephone was dropped in the water. At first, SquareTrade said that the claim was okay and they sent me a phone. Then about 10 days later, they denied it. So, I had to end up paying for the telephone that they had sent. But the buttons on the old phone was worn and I did have to get another one, so that was okay.

The team at SquareTrade did an awesome job with letting me know what I was missing in my original claim and we got the issue resolved right away. My check was in the mail within a week and I had no further issues.

While we were trying to put the TV up on the wall, we didn’t screw it in right to the mount so it fell. It was a Smart TV that we purchased from Walmart. We called SquareTrade to see if the warranty would cover that, but it didn’t. Their representatives were very friendly and helpful. They provided all the information that I really needed and they were very sympathetic as well. They understood that stuff happens, but it was out of their jurisdiction. So, they just said that they would refund us the warranty, which I didn't even think was possible. Then I had to think about it if I'd want the whole warranty back to make sure and they were fine with that. But it took less than 30 minutes. There was no time wasted. It was really great that they offered that refund. If I would get a warranty again, I’d make sure to get a SquareTrade.

I purchased two warranties, one for the TV and another for my Samsung Galaxy S9. I sent a claim for the Samsung unit, and at first they said Sam’s Club canceled my SquareTrade warranty. I didn't have a warranty on the phone, although I have paid for some warranty. Then, SquareTrade said that I had one and then said that I did not have one. Sam's Club had to reinstate it, and once it got reinstated and situated, the guy that I talked to was helpful and he could do anything that needed to be done. After we got it taken care of, everything was fine.

So I purchased AirPods in Walmart along with a Square Trade warranty. So when the AirPods malfunctioned I sent them in. And I got an email from square trade saying the item is unrepairable. And I hit a Walmart gift card back. They couldn't even provide a replacement! And the gift card only had $144 on it while I paid $160 including the stupid square trade insurance that couldn't even provide a replacement. I'm disappointed to say the least. Now they want me to go purchase new AirPods+pay for insurance that don't even work???? Worst experience ever.

I followed the guidelines for my claim, they were easy and quick. My refund was approved for the ink issues on the spot. Very happy & had my check within 3 days. Thank You, I will consider Square Trade on my next printer.

I love working with SquareTrade. They are easy to work with, easy to submit information and easy to complete the claim. I have had many policies with them for TVs to Fitness Trackers. All claims have been satisfactory completed.

Replaced phone. Everyone was professional, friendly, and just helpful to me in a timely manner. Thank you all for being there for me in my time of need. You are appreciated. My phone had a dark screen, I couldn't see anything. Thank you!

Laptop. Would be nice if every company handled any issues the way SquareTrade does. Awesome experience, I did not expect. The employee was so helpful I couldn't believe the length she went through to help. I would definitely recommend to anyone. And not hesitate to but this extra warranty on any product we can.

Great experience having my 4-year-old TV beyond repair and being replaced with a brand new one. Would wholeheartedly recommend this type of insurance to anyone buying a new 'pricey' large screen tv, even the replacement is a decent value one.

My problem was solved. My shredder no good and I was paid to replace it. Thank you so much. It’s always good to always have some type of warranty on your products Square Trade is the best warranty to get To protect your product.

My TCL TV had issues for the past six (6) months, and I had contacted them several times. Even they admitted they could not resolve the problem and suggested I file a claim. I contacted SquareTrade and after trying to solve the problem to no avail. Upon verification of the issue and it could not be fixed reasonably, I was told to submit the claim. I did and it was taken care of immediately (fast). Would gladly recommend to a friend.

Broken screen was not worth repairing, they offered about 80% on the dollar and I had the check in days so I bought a new phone and the Square Trade insurance again. The claim process was simple. I definitely recommend insurance for smartphones.

My TV crapped out after 14 months. The factory warranty had expired but my SquareTrade warranty was great!! Sent me $300 in less than a week!! Bought a new TV and another SquareTrade warranty with it! Will definitely recommend SquareTrade to anyone who has the option!!!

Trying to file a claim online was unsuccessful. I tried two times. After 4 phone calls, I was able to tell the customer service representative that we purchased a gaming chair at Staples on 9/24/18 for $99.99. We also purchased the 3 year furniture warranty for $9.99. I emailed a copy of the receipt and they located my warranty. I then stated that the wheel broke off the chair and the fabric is peeling off the seat and arm.

I purchased a UV5R Handheld Transceiver. The unit was working fine then failed. I called SquareTrade and was immediately relieved to hear that my claim on the unit was accepted and being processed. I was very happy and would recommend SquareTrade to anyone. The service is fast and pleasant. Thanks ST... Bill.

At first, I really didn't want to go to a store and have the phone repaired. I had to wait until the store order the parts in. However, once the part was in I was able to have the repair done in less than a hour. The customer service was excellent and I would recommended them to a friend.

It was a great experience. The person I talked to was very friendly and it was a very quick claim process, just a few questions. I definitely recommend this warranty program to anyone, definitely when you are buying unbranded products.

This was a very frustrating experience. We have a chair that broke. The handle will not allow the chair to go up and down. I called Square Trade to put in a claim. After numerous phone calls, as the people taking the claim, did not understand, the phone number for the manufacturer was in another country. Two weeks, and many phone calls later, they finally agreed to have a service person come out and fix the chair. Asked for a picture. We provided that. Within a two days, they told us they cannot fix the chair and will be issuing a refund. The frustration was getting the proper information for the assistance with our claim. Fortunately, when Customer Service finally understood, the manufacturer could not accommodate us, we went forward. Thank you. We got a refund, and bought another chair, the same, and donated the broken one. Hope this helps, please train customer service better.

I paid for a larger plan but because of my phone's age. I didn't get what I paid but it was enough to help buy another phone. Also, it helps if you know how to take screenshots of your original receipt which you must save to show them to make a claim. I cropped the screenshot receipt and uploaded it to the website to make my claim. If you have no computer skills this might be harder for you to do.

The online claim form and the website were very user-friendly. The claim approval was fast and friendly service. Takes a lot of stress out of a damaged or broken property. I would not hesitate to purchase again in the future and also to recommend to a friend or family member. Thanks.

We purchased a vacuum cleaner in April 2018, and an extended warranty through SquareTrade. In January of 2020, the lithium-Ion battery in the vacuum stopped taking a charge. So, after looking over the SquareTrade terms, we asked for a replacement. The customer service person tried to find us another unit, after a few days, there was none to be found, so a check was sent to us as a refund. Very nice service and fast. If you can afford a few extra bucks, by all means, get the insurance.

The SquareTrade Extended Warranty service was fast, easy and efficient. The claim was processed quickly and I received my check within a week. I appreciate the fact that Amazon provides such a program at a valuable price. I will probably buy the extended warranty protection more often than I currently do for Amazon products.

Very impressive experience. Helpful phone professional. Timely approval and payment. Claim filed on bicycle purchased 18 months prior. No hassle experience. Experienced trouble with identifying address via online form. Called directly and problem was resolved quickly. I did not note the agent's name.

I had a claim with SquareTrade on a laptop and the process went well. After they ran the diagnosis, they sent me a check towards the unit. It is hassle-free to make a claim with them. It is not complicated at all.

I find Square Trade covers my items better and at less cost to me than other companies. I use square trade wherever found and I use them to cover items myself. My coverage at a better price. They are great!!

Took a while to get an exception to the rule. VISIO was no help. Not knowing when, where or if it will be fixed. Thanks for your decision is my favor. Hisense wouldn't have been my 1st choice. Would of preferred a Samsung. Not Visio anymore. It's done, now we can watch and not have to do the "teaberry shuffle" to watch the TV.

Thank you for your prompt response to send us another phone again. Thank you??? Thank you. You made us drive 30 min away to see if phone couldn’t be reset which still didn’t work. Time and money was spent extra.

Best thing I did was the Squaretrade warranty on the laptop. The touchscreen went out about 4 months before the Squaretrade warranty expiration. Friendly, courteous support staff troubleshoot the laptop remotely then send me package to send it in. I did and in a weekend's time, it's back good as new!

The computer quit running and SquareTrade took care of it. I called them and they sent me some information that I had forgotten. They had a record of it and they were able to find me in their system really quick. They sent me a box and I sent the computer in. Then about a week later, I got it back. It took about a week and a half on the process. Their reps were very helpful and courteous. They did what I asked them to do to help me figure out what I was doing. They figured out what was wrong with the computer at no additional cost to me. They replaced the BIOS and some other things on the motherboard. They also updated all the stuff too. It was an excellent experience.

Electric Scooter claim. This claim experience was relatively painless and resolved to my satisfaction. My claim was easy to start online and I spoke to a human when I used the telephone. These scooters are subjected to kid use and abuse and will malfunction. Glad I purchased the protection plan.

Igloo freezer. Best $9.99 I ever spent for the 3 year warranty. I called by phone and never had to wait long to speak to the agents who were all very nice and professional. Eventually it was decided to send me a check for my freezer which was done very rapidly.

SquareTrade was outstanding. I filed a claim for a plastic laptop that burned up after five months. The process went smoothly and I sent it back via FedEx. They junked it and sent me reimbursement in about three weeks.The thing is that, I had a one-year warranty and I bought an extended warranty on it. I don’t know why I didn’t get reimbursed for that. They said, “Well, it’s just under this." Nevertheless, their customer service representatives have all been nice, and I have spoken with them a few times. They were a little slow at first, and I had to call to ask them what was going on. I thought I was supposed to get a physical card, but they shot it on my phone. I wrote down the pin number and took it to Walmart. I then used it and they got the barcode.

When I made the first call for help the customer service employee was not professional and told me the service I needed was not covered. When I called again the gentleman that helped me told me to contact LG because the remote was their problem.

I had a great experience with Square Trade. The representative that I spoke was efficient and helped resolve my problem. He explained the entire process of returning my laptop and when I should expect a follow up regarding my claim. I received the package to return my computer within 24 hours and a follow up email with the status of my laptop within the time frame that the representative informed me. I would recommend your service to others.

We have had Squaretrade for other products in our home. I didn't know they did cell phones. When I bought new phones, I saw it on Facebook and was wowed by the price. I hope that I never have to use it, but I know that I have a good company behind us.

I submitted a claim to SquareTrade for an earbud that I bought. It went great and I had no problems. I got my money within a week. The rep I spoke with was very knowledgeable and knew what she was talking about. She helped me out. With the claim, the only thing I had to do was send them pictures of the thing from eBay where I bought it and how I purchased it. I love having coverage with SquareTrade. I use it all the time for different products. I never had a problem with them. The price is also very good for three years of warranty after the manufacturer.

Square Trade has been very easy to work with. I am very pleased with their services. The response time for a repair or replacement was very fast. It is money well spent. In the future, I will always purchase a Square Trade warranty on my electronics.

I would buy any appliance/TV that offers Square Trade. Our past experience with them has made it a valued protection. It covered a TV that died on us and it enabled us to replace it after they were unable to fix the problem. The cost is minimal if you actually need to use it, which was easy.

We've been using the dash camera for over a year, and just suddenly, it went off completely. There was no display at all. We tried it several times. Like inside the car, I removed it and tried to plug it into the PC. It was still completely dead. And we'd get power, but no display. The whole thing went off. I filed a claim and SquareTrade paid me back $29. The overall process was excellent and it went really fast. SquareTrade reviewed the incident and reviewed everything we submitted. The process to reimburse it was pretty quick. I bought quite a few warranties with SquareTrade and this was my very first claim. My warranty with SquareTrade was really good and whenever I bought online, I normally get to go through with SquareTrade.

We called Square Trade and they had us send a short video of the problem we were having. It took a few times because they only allowed a few mbs. We did get it to them and they got back to us right away and sent a list of replacement tvs. The whole process took just under a week (from the first call to when they delivered our new tv). I have always had great experiences with square trade. I forgot to mention our tv was 3 yrs old. This is a great company. I will continue to buy square trade warranties for my electronics whenever they are offered.

The Square Trade process was pretty painless. My appliance was repaired and appears to be working satisfactorily. Care was taken when disassembling the appliance and any cleanup necessary was done before they left. 4 stars instead of 5 due to the fact that it took a week longer than the initial square trade appointment date for the the repairman to my home. Overall, I would purchase square trade warranty again.

I've upgraded the review because Square Trade was able to come through with a great resolution to my complaints through Consumer Affairs and BBB. I've updated the stars to 3. I'm still dissatisfied with the process that led us up to this point, but they were able to resolve my dispute to my satisfaction.

I have not filed a claim, but if I did based on the professional and courteous service provided by Andy from the Square Trade Team, I expect to any issue to be resolved. Andy helped me register my product and warranty my purchase.

I've had SquareTrade for five months. They were the closest store and the one person I talked to from there was really nice. Their claims process was fast and they were easy to work with. They told me what to do. All I did was go to Bulbs and Batteries and Plus. They have lightbulbs, phone cases, batteries for boats, cars and lights for schools. The guy there said to come back in an hour and my stuff would be fixed. I did and it was fixed. It was good and it worked. SquareTrade then sent the check and everything like how they’re supposed to.

SquareTrade processed my claim for an impact drill. I have had it for two years and it burned out. I did the process online, but my browser was having something wrong. So, I spoke to an agent who walked me through to file a claim. The agent was very good. They said that I did not have to turn it in -- I just had to send them a bunch of photos. They then gave me a check in about a week. What I like about them is that they accept my claim and they process quickly. Several years ago, they also did a phone replacement for me, and that is why I continue to use it. I’m very satisfied.

Vary fast. No hassle with the tv. When the replacement tv came already broke they shipped out a new one right away. Would highly recommend for all your electronics. Fast and very easy to understand instructions when they email you what to do with a clam.

HP printer not working. I spoke with Zack who told me that I needed to contact HP first. He also said that if they didn't help me to call him back. In spite of the fact that I was totally frustrated he was very courteous and a real pleasure to talk with.

I have used SquareTrade for over 5 years, covering laptops, phones, and most recently, my smartwatch. The price is reasonable and more importantly, they settle claims quickly. I filed claims for my phone and 2 laptops, and was very satisfied with their response. I would recommend SquareTrade without hesitation.

The SquareTrade warranty was for the LG TV and the claim process went pretty smoothly. I just took pictures of the damage on my TV and sent it in. Then SquareTrade sent me the list of TVs to pick out and within a week, they sent it out. It was pretty quick.

I was not too satisfied until recently when they gave me my refund back. My grandson had a bad experience where he got hurt badly on the product by Fluxx because of an electrical malfunction. I got it a year ago for him, at Christmas, and he got on it. It did all right the first couple of times, but then when he got on it on the third or fourth time, when he wanted to go forward, the device kept wanting to go round and round, so he fell off of it. He was on the pavement, so it was rough. It could have been bad, but it was okay.

I’ve had to contact agents a few different times and they’ve always been helpful and polite. But from the point of mailing in my item to getting my reimbursement check, took a while. 10 or 12 days actually. (I can’t remember the exact date I sent it in.) That’s a long time to go without a phone. Besides that- I’ve had no negative issues with SquareTrade.

I had a fantastic experience with your first service tech and was transferred to a second agent who was not focused on her attitude. She also did not complete the process after pictures she requested were provided. After a five day period with no response I called and talked to a great agent who completed the process. Ten minutes later I got a contact with final instructions and processing. Over all a pretty good experience except for the second agent.;

I appreciate the manager making this an easy process and my tv is a perfect replacement. The only issue I had was with Amazon delivery when the left my tv on its side at my door???? I did call and let amazon know what they did so they have record of this In case there are issues with the tv.

My 18 month-old grandson knocked my iPhone 7 off of the table, resulting in no audio when making or receiving phone calls. After submitting a claim and getting approval, a trip to an Apple store resulted in a new iPhone being required. I paid for the new phone and was reimbursed entirely (minus the $99 deductible) by Square Trade after submitting the analysis and receipt from the Apple technician. Reimbursement was received by check with 3 business days. Great customer service.