Allstate Protection Plans Reviews

My Nintendo Switch is expensive and when it didn't charge anymore, I filed a claim. The process was quick and easy. SquareTrade always lets me know what happened. My Nintendo Switch was fixed.

The protection plan was for the iPhone XR. Max did what he had to do and the phone was returned. So, it was good. I just need to call Costco and get them to send me the money back.

The plan is a little complicated. This is the second time I sent a claim in and they needed so much information. I'm not one to keep a lot of receipts and not very well-organized so this made the process a little difficult. I got somebody to help me but we did spend a long time on the phones with different people trying to get all the information. Other than that, the service is good.

We bought a TV that came with the SquareTrade bundle and we've had SquareTrade for years on other TVs. We've filed claims and have had great service from them. The process that you go through when you file a claim is a pain but it's worth everything that you go through because they cover it.

The experience with SquareTrade was incredible.

I got a protection plan for a 70-inch Vizio TV from Costco because of the size of it. When we bought it, Costco said there was an extended warranty and it was with SquareTrade. It was pretty good and they were fast to respond to the emails, if I email them. I also liked SquareTrade because they got right back to me and when they said they had to replace the TV, they had this new TV to us within three days.

I am so impressed with this company. Everyone is professional and polite. Very prompt, I had my claim processed within a week. Within a few days I am getting a new gaming chair and I will only get it with Square Trade as my coverage. I do appreciate this company.

My grandma bought an iPad for my son and I had to have it fixed because it wasn't turning on. I got it back and it works. The only thing I could complain about is that when I try to click the home button, it's so loose that it barely catches. Other than that, everything came back okay with it.

I tried to set up an account to set up a claim. I did everything many, many times but I wasn't allowed to get past-SETUP AN ACCOUNT. However, when I was able to talk to a person, I was passed on to a technician who ran us through the steps to fix the problem: Problem solved by a very efficient technician. Well pleased.

The Square Trade customer service team was very reasonable and always responded within one day as we worked through my claim. All interactions were professional and respectful. Overall, this was a positive experience as I was treated fairly and received a comparable replacement television which fit my requirements. Thank you.

In explaining the issue of my Apple watch, the staff was patient, very helpful in getting the needed information and lastly caring. A return label was sent out immediately so that the watch could be sent out for repair. I would recommend Square Trade.

I encountered no problems. The representative was cordial and the replacement item was sent to me in a timely manner. In fact, I got it a day before I expected it. I would recommend this service to family and friends.

We got SquareTrade for our TV. It was cheap, an extra added, and no-questions-asked kind of warranty. Then there was something mechanical on the TV. I placed the claim and once I was able to call in, they were able to give me my information. It was the fastest call I've ever had compared to others, less than 20 minutes. We were able to replace the TV. For the price, it’s all worth it.

I had a TV that broke down and I had a protection plan for that. SquareTrade could not fix that so they gave me a new one. The only thing is I didn't get the same quality of TV which I had before. Other than that, this is the second TV I have with SquareTrade. My previous one was also with them. Having the protection plan is valuable. My experience with SquareTrade was good. I also paid $32 to have four-year protection for a vacuum cleaner.

The claims process was pretty easy online. I've had to use the warranty and they fixed the item and it worked fine.

I've used SquareTrade with several of my purchases from Costco over the years and it has been wonderful. I've purchased a TV and I had some problems with it. After a few phone calls and discussions and a visit, they finally replaced the TV because they said they probably wouldn't be able to repair it.

The process of filing a claim with SquareTrade was smooth. I contacted them and then I got an email. I sent an email and then that was it. I got a check in ten days.

The claim process was simple and easy to follow. The responses were prompt. The outcome was very satisfying. I will recommend Square Trade protection plans to all my associates and will definitely purchase one of them again whenever I am looking for protection for my purchases.

The TV started to shadow from the bottom up. The shadow just kept growing and it was about halfway up the screen of the TV so I called SquareTrade. They wanted pictures. After they got those, it was about 24 hours or so, they said that the TV was faulty. They sent a check and off I went. I was impressed. I've dealt with other insurance companies over items and have not been happy. I would warranty with SquareTrade again. They did a very good job.

I submitted a claim for the chain of my bicycle and the brake line. Being that it was all done online and I didn't really speak to one person, the process was easy. They went ahead and sent me a check for the item that I had insured.

They were proficient and everybody was kind. I was satisfied. The best part of the plan to me was that they sent everything. They gave me the proper instructions. The first fella gave me some bad information but I was able to handle it by asking questions along the way.

I purchased SquareTrade on several items. Any time I've had an issue, they absolutely either replaced the item or replaced the funds to repurchase the item. So, I've never had an issue that wasn't resolved in a timely manner. Very satisfied, a great company to protect my purchases.

I haven't been happy with SquareTrade. I got an email that said to call this person who would service my TV and I did but that person said they couldn't do the job. I got back to SquareTrade on the email and asked them to provide another person. They did and I called that person. He has a daytime job and he could do the job when he gets off work but it wasn't gonna work. I emailed SquareTrade back and said I need another. They finally gave me a good one and he came out very diligently. But the TV has a problem that the parts weren't sent for.

I bought an air fryer and I used it twice and it went out. SquareTrade came in handy this last time because I got most of my money back. They were great.

When the internal circuit boards my Vizio 65-inch TV ended up having an issue and it kept power cycling, I called the Costco concierge. They created a claim number then they forwarded everything over to SquareTrade and put me in touch with them. From there, I just called SquareTrade any time I had any questions. When SquareTrade gave me a call, I had to go through the troubleshooting steps before they would finish processing the claim. Once we went through the troubleshooting steps, and they were able to confirm the problem then they put in a request for replacement parts.

I did a claim on our game controller and then on the futon couch, ‘cause it had broken, and then on one of the TVs. All of them came from Walmart and I had no idea I had the protection plan on them until I went back and checked over something. They said, “Well, no, if you can't return it, then you can do that ‘cause you got the protection plan.” They were non-replaceable things, so SquareTrade just sent me a refund. It was good overall, really easy to use and quick.

We got SquareTrade for our HP computer. It was very simple and very easy to use and quite prompt.

Great solution to dead TV. Solution with credit given to buy a new TV. Wish credit was total I paid for Sanyo but bought it on a Black Friday event thus had to pay over $250 to get a replacement TV. WAS NOT TOLD WHEN BOUGHT EXTENDED WARRANTY.

They took care of us and it worked great. We had bought a 55-inch TCL TV from Costco and we even got a bigger TV on the claim. I would recommend it. Everything was smooth and easy. It was definitely worth the money.

I have a protection plan for my stove, refrigerator and washer and dryer. Right now, I have an issue with my stove. I called through SquareTrade to send a technician to come and repair my stove, but nobody has shown up yet.

SquareTrade was offered when I bought the phone at Costco and the plan had a reasonable price for a two-year coverage. To me, it's worth the price. I took the phone to the store and they put the wrong part color and the phone was not working properly as it used to. But I got contacted by yesterday. They're willing to fix the errors that they've made in the shop.

SquareTrade was the warranty program that was offered at the store and we bought it right there. It's working out really well for us, so it's pretty valuable. Overall, it's fairly simple, easy, and user-friendly.

Claim was handled promptly. I was notified every step of the way. I am very satisfied. Parts could not be replaced. Check was sent very quickly and I will not hesitate to purchase Allstate Extended Warranty from Square Trade again.

I submitted a claim on 2/18/21 for my TP-Link router which kept dropping the wi-fi signal. My claim was reviewed and approved within a couple of hours. I was advised that I would receive payment to cover the inoperative router and that it usually takes about 5 days for the payment to process. I received a check in the mail 6 business days later. I am completely satisfied with the service I received from Square Trade and would definitely recommend them.

Square Trade was very good at solving my problem. They wanted me to ship our tv to them but as elderly people, we were not able to so they reimbursed us for the purchase price of the tv. You can't ask for better service than that. I would definitely buy another warranty thru them.

While the main problem is the USPS and PA mail in particular, the phone number goes to a conference call queue that requires a PIN and the form keeps returning an error. My mail is being returned and I just need a person to help me.

Our experience was excellent. The young lady who helped us was knowledgeable, friendly, and helpful. We did not have to wait long for our settlement and felt it was very reasonable. We were pleasantly surprised with the overall process.

I'm glad that I purchased SquareTrade 'cause the product broke and they pulled through on it. The transaction went smoothly. I spoke to the gentleman and everything went fine. I had a really good experience.

The screen of my laptop got cracked. Contacting SquareTrade and the process I went through were easy. It took about a week. They fixed it and returned it. I would recommend them.

I filled a claim for my printer I purchased 3 years ago along with Square Trade 4 year warranty and I gotta tell you the response was very fast and they were able to cut me a check, all within a 24 hour. I am very happy with choosing Square Trade (Allstate) to cover my extended warranty.

I've purchased a lot of protection plans from SquareTrade. The most recent item I got it for was for a gaming chair. On the consumer's website, they only showed me one protection plan. In that protection plan, not the entirety of the chair was covered. It was just the wires. When I called in, the gentleman said I didn't buy the other protection plan which covers the whole thing. If I would have known that, I would have bought the other one. When retailers explain the policy, they don't explain it correctly but when SquareTrade employees explain it, they explain it thoroughly.

The customer service team helped me out and dealing with them went well.

Their app was very easy-going. It was very responsive and very quick.

Laptop was dropped and damaged screen. I was sent form and claim # to return laptop to be repaired. A prepaid FedEX return label was also sent. I was amazed at the speed and ease it was to file the claim.

The microphone went out on my right airpod. Filling a claim was fast. Received authorization to take it to be repaired. The airpod was not able to be repaired therefore had to buy a replacement. Uploaded the receipt and received a notification that my reimbursement payment will be mailed out. I'm tremendous satisfied with my experience.

Sent a check for mechanical failure after a year. Great service. Aaa service. No issues getting a refund. Was very thankful to have this protection, will always get protection on gaming devices. Very happy with service and how fast they sent a check.

The first time I ever buy protection plan for something I buy, and I am so glad I did since my blender burnt out on me a few months short from my Protection plan expiring date. I was helped by Frank and he was very helpful and fast in submitting my claim.

The protection plan for my TV came in handy. I talked to someone when my TV quit working and the experience was excellent.

We like the price of SquareTrade and we got it for our TV knowing the hassle if something will go wrong with it. I like that there are really no questions asked and that you have the right to get it fixed. I also had to use it on a vacuum that I had before. Everything went smoothly with our experience with them.

I had trouble filling out the forms. I called the customer representative and she assisted me by resetting something. It worked and I filled out the form. She was nice. I had some confusion and they took the time to speak to their supervisor to make sure that I could process the transaction. I was one day over the two-year warranty but they gave me a one-time forgiveness thing and I was very thankful for that. Before even submitting the claim, it suggested whether or not I wanted a reimbursement which was cool and I got the reimbursement.

We purchased SquareTrade for our coffee grinder. We grind the coffee every single day and it was only a few dollars added on there. So I figured why not, just in case something were to happen. Everything was smooth with our experience.

We made a claim with SquareTrade and it went pretty well. They said they were going to pay for the wireless headset.

The plan was very helpful and convenient. I didn't have any issues. I would get SquareTrade again.

The pneumatic piston of the Big Boy’s office chair gave out. It stopped being able to bring it up and it would gradually drop down and be too low. Eventually, it stopped working altogether and that was when we called about the insurance on it. We called the store and they told us to call the number in our little pamphlet they gave us. We got ahold of a representative and he asked us to send them pictures, which was like asking us to cross the Danube, because we're dinosaurs. But we finally managed to get a picture to him. SquareTrade got the picture and the copy of the receipt, and they said they would get back to us in a day or two.

I bought a set of Nintendos for my twin grandchildren and one of theirs quit working. So, I got online and got through to somebody at SquareTrade and the rep was very nice and very thorough. He assured me that everything would be fine and told me exactly step-by-step what was going to happen. It was a very good experience. I'm now just waiting for the last parts of the process for it to be sent back.

I had a protection plan on the iPhone 6s Plus and I sent it back to SquareTrade. I got that two years ago and when I was trying to put insurance back on it at the store, they wouldn't allow me to do it. They said I would have to do it through SquareTrade, which was something that was monthly, and that was going to be a little more expensive. I also got SquareTrade on a TV, my watch, on another phone I have. I gotta give them some credit and the plan is great because at least you get a second chance to obtain something, and hopefully you can do better with it this time around.

I am generally skeptical of insurance plans. My son is hard on electronics so we purchased. After a drop that cracked the hinge and a battery that would not hold a charge I went online to start a claim. There was a problem with their link so I initiated a chat and then started the claim on the phone. The process was exceedingly simple. No hard questions trying to invalidate warranty - they just emailed me the mailing label. I put the package in the mail and quickly received confirmation of its en route status.

The TV wouldn’t turn on. The light would just keep blinking. I had the receipt, so I looked it up under the account. I called SquareTrade and the lady walked me through the process. It was pretty easy. She gave me a check for it because it couldn’t be fixed. She said that was the best option for that.

The process with Allstate took me 15 minutes to do online and then, they contacted me and let me know what they were gonna do to send the iPad back. We had an ice storm so it took about a week later than the original date that they were going to return it. But it wasn’t anybody's fault. It was because of the weather. But even with the ice storm, the turnaround time was good. I was pleased with the process. I didn’t have to talk on the phone to anybody. The protection plan is as valuable as the iPad. I usually don’t want to buy a warranty like that but I'm very happy that I bought it.

I submitted a claim with SquareTrade because the set in the ring was loose and one of the problems was sticking up. They first told me it wasn't covered because it was damaged. But they managed to get it all straightened out for me and everything went well. Their customer service was great. They did not replace it. They sent me money to have it repaired.

8 Mar 20 bought a new coffee maker from an Ebay merchant for $22. Ticked the box to buy a 2-year warranty from Square Trade for another $2. It stopped working near the end of Jan. So it lasted 10 months, and 3 of those it was in deep storage, so it lasted only 7 months of actual use. 2 Feb I registered a claim with the manufacturer (Bella-Sensio) as it was still under a 1-year warranty. They requested a string of data from me, including a photograph of the bottom of the unit, which I returned the same day. 15 Feb It was clear they blew this off, so I filed a claim with Square Trade-Allstate. Again I had to submit a string of data, which I returned the same day. A rep said they needed 2 hrs to make a decision.

Thrilled it was easy to call. Exceptionally blessed that the technician was kind, patient and well-informed. Couldn't have gone better. Printing the label, shipping, quick service, quick return could not have been better. However, it would have been nice to receive a bit more feedback on what the problem was. Also, I was never assured that my info was 1) kept safe, and, 2) was immediately permanently deleted after the repair was complete (I did receive the old HD back after the repair). While it is a personal computer, my employer IT was -not- thrilled I didn't wipe the HD before sending it in.

The submission process was very easy. They instructed me to box up the printer and ship it out by FedEx at no expense to me. Three days later the printer was returned to me and fully operational. Great service, would definitely recommend this extended warranty service.

SquareTrade is worth getting and the process, in my experience, was quick and easy. I submitted a claim because there was an inner lining within the microwave that, every time we use it, it would spark, and then it caught on fire. I called in and I spoke to a rep and he asked what was wrong and then went through the process from there. They asked for a serial number, the model number, what issues and when I noticed the issue. They reimbursed it. They said we could get the store credit or check and we just did it by check.

It was pretty easy to get the claim done. It was a good experience.

I purchased a protection plan for the projector screen. I liked the fact that it was a warranty for what I purchased and it is very valuable because I thought I had to buy another projector. At the time, I didn't even realize I had bought the insurance. But when I got in touch with them, they said they were going to replace it. The claims process was very quick and easy. I just answered a couple questions and I was done. I'd tell others to always buy the insurance. Don’t bypass the button that says, “You don’t want the insurance?”

My HP printer was 22 months into a 24 month contract. SquareTrade responded very promptly to my claim and offered two good options for me to select from. I chose the cash option and I didn’t have to box my old printer up and send it to them. How many people would keep a printer box for 22 months?

I got SquareTrade for two items - a desk and a chair. When I was at Staples, they pitched it and it seemed like a really good idea in case something happened, so I bought it. The customer service of SquareTrade was fantastic. The whole procedure was very easy to do, to upload pictures and show them what happened to the damage. I was reimbursed within a week and I highly recommend them. It was the best customer service I've ever received.

The keys on the board of the laptop had an issue. I called SquareTrade to submit the claim and it was pretty easy. They fixed it the first time but it was not a complete fix. We sent the laptop in the second time. They asked me to print a label, then I printed and delivered the laptop to FedEx. Later on, FedEx texted me and said that I had a shipment coming and to make sure someone was home. Then, they delivered it to my home. When I opened it, I checked again if the laptop keys were fixed or not, and they fixed it completely. All in all, I was very satisfied with my experience and I like that they made everything very smooth. The protection plan also eased all the concerns for using the laptop.

I couldn't even get the TV to set up. It wouldn't go past where you do the start with the English. So we went through all the steps of resetting it. AllState even sent me to the tech people on the Onn company. I talked to them and they tried to go all technical stuff. They concluded that it was something malfunctioning in the TV. They found it was better to refund my money because I had gotten it really at a good deal at Walmart. The rep informed me that it would cost extremely a lot having a repairman come to me because he said they charge $100 an hour. They refunded my money and everything was taken care of. They did a very good job doing it. They were very kind about everything. They tried every troubleshooting thing they could to get it to go. I had a good experience. As far as the warranty goes, they did what they were supposed to do and I was pretty satisfied with it. For the price, it’s worth getting.

I purchased a television from Wal-Mart and was asked to purchase the insurance they offered because UT was a television. Thought it was a good idea but it was a mistake. They don't inform you that the insurance is only good for 30 days and it covers nothing.

I had a claim for an iPhone that was purchased two years ago. The process was fast and easy. They sent me a check that was a little bit less than what I paid for. I didn't have to repack the equipment and send it back.

I purchased a motorcycle battery from Walmart and added the warranty protection plan with Allstate - SquareTrade. And when I had to file my claim it was quick and easy, I was so surprised how everything just worked out so well. Totally recommend it to everyone. Excellent service!!!

This was so fantastic. The steps involved were clear and easy to follow and I fully expected nothing to be done. To my great surprise, this company does exactly what it advertises - takes care of problems and in a timely manner. The best insurance ever.

After wasting a very long time with Costco Concierge service and not getting anywhere, I contacted Square Trade and they took responsibility, placed themselves in my shoes, and solved the problem the way it should've been done from the beginning.

Fast, simple with no problems whatsoever. Offered 2 options, send defective object back or take a payout for warranty. I chose payout, got the check within a couple of days, ordered new part (Same motherboard) and purchased another plan. Loved doing business with them.

I could access my internet Square Trade account so called the Company Number. I was treated respectfully and courteously while the problem was resolved and the next day I was able to file my claim for a cracked air fryer door. I have been a Square Trade client for several years and have HAVE RECEIVED COMPLETE SATISFACTION FROM THE COMPANY ALWAYS. THEY ARE GREAT. I strongly recommend them.

My computer blacked out and I forgot that I had the warranty on it. When I logged into my account, I’d seen that I had coverage from SquareTrade. My claim got approved and they sent out a check. It worked out great because I wasn’t gonna pay that much for a repair and I didn't have to buy a new computer either. Overall, SquareTrade is easy to work with and it's highly recommended.

It was an easy process overall, to go in the website and see the options. It was a pleasant experience.

SquareTrade's claims process has been easy. I've never had a problem with it. Stuff breaks and so this warranty has been valuable.

We submitted a claim because the TV was intermittently blacking out. I contacted Costco and they gave me a number for SquareTrade. I contacted that number. The representative I spoke to started to do a couple of tests on the TV and he started to process a claim. I received an email and they asked me to send some pictures of the problem. After that, I spoke to a supervisor and then he was the one that contacted or set up a service call. Somebody came out and serviced it and he did a report. After the report was complete, they suggested that we get another TV. They sent me an email letting me know that they were going to give us another TV. They sent one that was comparable to the one we had. I selected the one that they told me and then they arranged the delivery time. I would recommend having a protection plan.

My husband bought a cellphone and then he had gotten some earplugs. He got the warranty for them. But the cellphone wasn't working well so he took it back to the store. The personnel there said, “Oh, no. We cannot exchange it for you. You gotta call this other number. You let them know what's going on so they could exchange it for you,” which my husband did. He called them and one of the representatives said, “I'm gonna give you this number, and they could go ahead and replace it for you right there and then at the stores.” So we went back. It was back and forth several times. It was a very bad experience and very upsetting.

I lost the documentation to do an online claim. I could not find a telephone number in order to contact Square Trade customer service. In order to get Square Trade to contact me I disputed the charge for my insurance. Square Trade just refunded the money without contacting me. After a couple of days passed, I found a customer service number. All went well after that. I was satisfied and pleased by the quality and ease of the process to get my cell phone repaired.

I am a senior and had trouble trying to send information for my claim by computer with adding pictures of the claim to forms. Service was nice enough to help me thru it. I experience quick responses for my claim needs.

Our claim was handled very efficiently & we were very satisfied. We would recommend them to anyone & would not hesitate to use their warranty plan again. In fact we have several other things with them but have never made a claim.

The young lady that helped me was excellent, very polite got me a replacement my tv was just a year old and went out on me, in my opinion it's a lot of trouble for an older person to pkg. Up a tv and box, and ship it! Some older people don't even.

Unfortunately my motherboard failed but was thankfully covered under this warranty through Newegg. They were able to quickly receive the unit, perform diagnostics on it and provide a proper resolution in a quick window and now I'm back up and running.

I purchased the protection plan for the Frigidaire portable icemaker. Everything broke and I filed a claim. It was all done online. I got an email back saying it was approved and I got an email saying they were processing the check. They were efficient. We've already gotten the check. SquareTrade is an excellent investment to protect my purchase. I'm very happy.

Cant say enough about the service that SQUARE TRADE provides. Never have I had warranty service so easy to make claim and have returned within a week. Superior to service that FITBIT company provides. Next time I buy something needing an extended warranty, if not choice thru seller, I will contact Square trade as if purchased with their timeframe, you can purchase SQUARE TRADE warranty. Definitely the way to go, even for large appliance. The repair person "RTK" did a great job and all of the setting were same as when I shipped it which save me hours of frustration. THANKS RTK.

The first part of the submission of my claim went okay. I was able to find the old email, clicked in. When I began to enter the claim, I put the wrong model. The claim was on a Fitbit and I put the wrong model of Fitbit on there and was unable to change it. So, I chatted with a representative. That representative went into the system and said he changed it. I went through, finished the claim and filed the claim. Then, went back to readdress the claim but it was still on the wrong model and that happened two more times. So that was three different representatives who changed it and then it still was not reflected in the system. But I received the correct model. My expectations were not quite met because it added stress to the process to the point that I decided not to purchase the coverage on the new product. But the representatives were helpful and responsive. I did everything over chat and that was easy enough. It just wasn't very successful.

Square Trade pays for itself when needed. All of my electronic purchases are covered. My Wife dropped and cracked her screen to her Galaxy S8 plus and I filed a claim with Square Trade and they approved my claim within 24 hours. They gave me locations of their repair shops and I got the screen replaced with no deductibles which is common with other insurance plans. Highly recommend

Called about my dryer not heating. They decided to cut me a check for the purchase price instead of fixing it. I received my check within 5 days. I You Tubed it to repair it and fixed it myself for $30.00. Bought parts on Amazon. Pocketed $330.00!

Pro Fusion IR heater went bad. The next day I filed claim 1-6-21, was told 24 hrs, 1-15-21 no refund, a spvsr assured me that he would see to it 1-18-21, no contact, 1-21-21 still no refund, only another apology, and assurance.

I cannot express how happy I am with SquareTrade. They were fast, professional, with the BEST communication you could imagine! I will ALWAYS purchase a SquareTrade warranty. They cost almost nothing, and give you peace of mind for years to come. An excellent company to do business with!

I was on my Walmart app on my phone and my cousin asked me to pull up the TV and I purchased it and the protection plan in case something happened to it. Two years later, it just went out. She just threw the TV away and got another one when she got the check. Luckily we got it before the three years was up. People should do the protection plan 'cause they were very helpful.

The Razor scooter was fully charged but it wouldn't run. I went on Walmart online and put in the receipt number and then I started the claims process. It was pretty easy. SquareTrade said they were going to mail a refund check but we haven't seen it yet. They said they issued a check in about 10 days. Other than that, I'm completely satisfied.

I had an okay experience with them. But they need to let the consumer know more information on what exactly is the warranty for instead of just asking if you want to purchase a warranty. Because when the Xbox controller stopped working, they said it wasn't in the plan coverage. So they sent me back the $5 for the warranty. That was part of what it was for. But they didn't say nothing about that when I purchased the warranty for the Xbox controller.

I had a claim for the ride-on toy for my grandson. The process was easy. It was all done online. It's always good to have this protection when I spend that much money on something and it breaks twice within a year and a half of having it.

I recently had a claim for the bread machine. The central pan where the ingredients are put has a pin in the middle and that came loose. The pin went all the way down and it crushed the pan as well. When it's spinning, the whole thing is scratching everything and it's messy and impossible to bake. The machine is working, but not the pan. SquareTrade sent me an email and I replied to that with the survey. I got an instant refund for the price of the machine, which I had to choose if I wanted a check or a Walmart gift card. I got an electronic Walmart gift card. It was nice. I had another problem with the popcorn machine about two or three months ago and it was fast and quick as well.

I don't usually buy a warranty, but when Costco offered an essentially 'free' extended warranty with Square Trade, I signed up. I am glad I did. My LG OLED TV had a bad panel and LG offered to replace the panel, but I would have to pay for the labor. Square Trade extended warranty paid for the labor cost in full. I certainly recommend getting the Square Trade warranty.

I bought a laptop from Office Depot and put the warranty on it. They didn't give me the opportunity to talk to SquareTrade but they gave me a brochure on the warranty options I had. My problem is that this is the second time I've had to send the computer under the same warranty for the same two problems. I don't get why the computer itself wasn't replaced after twice it had to have the hinges repaired and the plastic around the screen had to be replaced a second time. I'm beginning to question the quality of the repair when it was done the first time on the computer.

I purchased a SquareTrade plan for my son's hoverboard. It stopped working and it wasn't holding a charge. So, I put a claim in and they refunded my money back.

I had an experience with SquareTrade before and it's been good. I purchased their warranty for my laptop. The rep sent me his email to tell me to send him an email if there were any problems. I've had to send something in so my warranty has been very valuable.

Everything was pretty much spot-on. The claims process was easy and painless. It was well-worth the money. I got the Apple AirPods boxed up and will ship it out in the morning to get my money back.

SquareTrade has a smooth claims process. I was always kept in contact with my claim's progress and it was fairly simple. I just got an email saying that my item was repaired yesterday.

I've been using SquareTrade for many years. Anytime I can use it to insure something, I do. It's really easy to get something insured and to put in a claim. They've always been very professional and polite. They've never given me a hard time with anything. There are other insurance companies out there like Asurion and they're okay. But, SquareTrade just blows them all out of the water. I get excited when I see that SquareTrade is the one that's going to be insuring my things.

My son's Razor electric scooter broke down and we started doing the claim, which was no problem. I sent an email and I filled out a form. They gave offers like either cashback or bringing it to a person to have it fixed. I would have appreciated it if they told us who to bring it to but they just said to bring it to somebody. I asked my son which option he wanted and he said the check back and we'd fix it ourselves. Everything went okay but I haven't received the check that was promised yet. Also, the thing is I never got an actual SquareTrade contract, which is something I would prefer, and on the contract, it should state where to go to exercise the warranty. It took me quite a lot of research until I figured out where to exercise the warranty.

I recently had a claim and it was very decent. The only interesting part was they originally told me that they're going to locate another one for me and they’re gonna trade it out somehow. Then a day later, I got a message that they’re sending me a check. Aside from that, they were very accommodating.

I was contacted by customer service and they refunded the item price and the ST purchase.

Two months ago, I submitted a claim for my TV and it was a hard experience because it's hard to follow up. They said I had to talk to a specialist and I had to call them. I waited for a long time to get a specialist on the line. Then, they kept on asking for more proof. I kept on sending and the claim finally went through. They approved it. They gave me options like fixing it or giving me money for the value on today's market. I picked the latter because I just got a newborn in my house so I don't want anyone to come to my house to fix it.

I have a protection plan for an 18-inch herringbone chain. I was trying to get another herringbone and I saw the difference between what mine looks like and the one that was on display. I hadn't had mine over a year but it was already kinked up and the shine wasn't there. Even when I tried to clean it, it didn't look good. It didn't look like it was a good quality piece of jewelry. I went online and Allstate told me that they will email me a package to mail the claim in. About two weeks later, they emailed me back and said they had made a mistake. They said I should just send the package in and I could download the shipping stuff. I had to wait about two weeks for them to get back in touch with me to let me know that they weren't sending me a package so I could return it to them. But when I sent the necklace back, it was fine. They tried to get the kinks out and the necklace was ready within a week.

SquareTrade is a reputable insurance company. It warranties a lot of technology products, especially used ones. That gives a little bit of comfort in case something should go wrong with the product, you'd be able to call them and see what they wanted to do about it, maybe repair it or replace it, or give a couple of bucks back on a used item. Just like insurance, you want to be protected a little bit. It came with some information and you read it, then print it and put it away, and hope you don't have to use it. In some cases, it gives you real peace of mind.

We're in Hawaii, so it's very hard to find repair people here that are good and honest. On top of it, we don't have a lot of sources for repair. Manufacturers don’t make things last anymore, so it's nice to have a warranty for additional protection on the product we're buying ‘cause things happen and that'll make them last, and so we got SquareTrade for our LG washer and dryer. We've submitted claims and those were handled greatly. They sent in the parts really fast, and then they worked diligently to find the right repair people that would come out where we're at. Usually, they don't wanna come out on the other side of the island. But they were able to do that for us. They did fantastically.

I bought a bathroom vanity through Wayfair and they offered the service on it. It was broken and they replaced it. They sent me a second one. When it got here, I saw a dent and reported it. Then my granddaughter asked if she could put her dollies in there and I agreed. She then told me to look at it. It was literally cracked from the front of it, right straight through. They used paint to cover it up. I have a feeling it's the manufacturer's fault. Wayfair offered a refund, which was fine, but they wouldn't refund via SquareTrade. I was out the 20 bucks, although that was not SquareTrade’s fault. I've been putting insurance on things for years through them and they're great.

I have a pair of Jbuds that I got for my cell phone. The rep from Walmart asked if I wanted the protection plan that came with it and I got one. My Jbuds were working perfectly fine until I put them in the charging case. One day, they just decided not to work anymore. I went through the receipt, it led me to SquareTrade and the claim went very well. Having a protection plan is very valuable for a product like your earbuds or anything else that’s important to you. When they just stop working like that, you have that plan to back you up.

Having a protection plan is very valuable. I purchased one for a tire inflator at the store and when I did a claim, it went okay. SquareTrade is sending me a gift card to buy another one.

I hope that I did the right decision to get the money back instead of having my earphone fixed. I had good virtual customer help on the app, and it’s worked great. The choices were whether to fix the product, to get money back or a third option. They explained to me I can get the gift card. Eventually, I have to go online and try to print some things. It's gonna be a code that I can use when I come in to the store. All in all, SquareTrade works well, but they have to explain a little more about the options to know what to choose.

The claim was straightforward. I just clicked through the online process on the website, and it told me to find a local Apple Repair Center. I went through them and then submitted a receipt for reimbursement. It was easy. I took a picture of the receipt with my phone, and then I chose a physical check to be sent to me. I'm waiting for that to come through the mail. It took three days from the time I submitted the claim to the time that I got the email back saying that they'll reimburse me. Meanwhile, the repair process for a pair of Apple AirPods only took overnight.

My Nintendo Joy-Cons moved on their own or they don't push accurately. They just go out. So I got on the computer and clicked the issues with it and then Allstate in turn offered me fast cash. I sent in a claim before and I had to speak with people, and they were going to email me a gift card. It took weeks and it was a major ordeal. It was a headache. So this time, I just did it on the computer, and it was way easier. I was pretty satisfied.

The cost of SquareTrade's protection plan was a reasonable amount. I had glasses that were run over by a car and got totaled. SquareTrade refunded my purchase in about a week so I can buy another pair.

My two year warranty was days from expiring. My Roku started acting up. Then stopped working. I got my warranty out and got hold of the company. They explained I could have a replaced product or check. I explained how I wanted to upgrade. They put the check in my account. They sent a new product, a better version. I am very very pleased.

The Samsung TV I bought on Black Friday was unrepairable. It was a $500 TV that I got for about $130. But because I got it for such a great deal, SquareTrade couldn't honor replacing it. They could replace it with the same size but it would just be a lesser quality TV. I talked to the highest management that I could and all that they could do was refund me the full amount that I paid and left me out of a TV. I couldn't really buy anything for that price at that time. It was pretty bad.

Sent in for repair, came back like new. Within a week my daughter had her computer back. Also her charger was not charging her Chrome book, they sent a whole new charger and it works great. Very happy with the service we received, would recommend to others.

I was pleased with that fact that this company was quick to respond about my claim, however not as satisfied with the company not willing to send me all shipping materials I needed to send my device in for repair.

I got a protection plan with Allstate for a bicycle when I purchased it. When my brakes failed, I submitted a claim and the process took a while because no receipt could be found in Walmart. Then, Walmart found it and I submitted it. After that, it didn't take long at all. My interaction with their rep was good as well and the plan is valuable. My bike was fixed independently at a local bike shop and I got a partial reimbursement. I sent in a receipt for that and they paid 95%.

I was very pleased with the way my account was handled. I received a response the day my package was returned to them. I received a message on how my phone would be looked at and if it could be repaired. Within in 2 days I received another message stating I would receive a refund because my phone was not able to be fixed. I would purchase Square Trade again.

The screen on my friend's Galaxy Note 10 was broken. She was on my account with me. We were thinking of having it fixed locally but we couldn’t find a place locally. I called them up to see if there was a local place. They said there wasn’t a local place that would fix the Note, so we decided to send it in. Then my friend got it back and everything's fine with it. Everything worked fine and smoothly. We're happy with it.

Submitting a claim is a fairly simple process. It's all done on my phone, so I don't even have to call anybody, which is wonderful. I purchased pretty much everything through Walmart. I do it all through the Walmart app, which makes it even easier. The Walmart app directs me to the website, and then I can just chat with somebody, and it's like having a text conversation. But sometimes when they have higher volume of calls, their little app conversation thing freezes. But that's not really their fault. They're always right there to restart the chat if I get kicked out of it or it freezes up. Then I could tell them that I was talking to this person and they would transfer me right back over.

Got a call from a representative, who agreed with me that SquareTrade does cover used engines and transmissions. He apologized and told me exactly what to do to get the coverage. Thanks, but on the same note, the website does not tell you how to get the coverage on vehicle parts nor does it explain how to do it. This needs to be rectified. Thanks for reaching out.

I think the whole team handled everything from the claim to the outcome efficiently and beautifully. Talk to the representatives was just amazing! They were very courtesy and listened very carefully with the utmost patience. They treated me with dignity and total respect. I highly recommend Squaretrade. They replaced my TV asap. Which I'm very grateful for. The service was great and very fast and efficient.

Quick response and review of claim with details on processing claim in email with shipping label. CD staff very kind, patient and detailed in every step of claim. Follow up email and calls to ensure understanding and receipt of shipping label and prep for returned device.

There's been a couple times where I found out that I purchased the warranty but it didn't cover what actually happened to whatever it was. But usually, the claims process is pretty painless. From start to finish, the claim would be resolved in about a week or two. But before purchasing the warranty, they should be more upfront about what is covered and what isn't covered. I bought the warranty for my kids' game controllers and came to find out that if a knob broke off, it wasn't necessarily covered, but if something internal happened, it was covered. I would have bought it more for one than the other.

Spoke on the phone with Customer service and he was very cordial, he explained to me all that I had to do regarding my 65 inch television. The process was on a timely manner. I would recommend buying the warranty for big ticketed items.

Someone reached out to me today and resolved the issue. Thank you for making things right. I really appreciate it.

Was happy with the prompt service. Only thing I was unhappy with was, all I wanted was a replacement leg. They sent me a check that was not enough to replace the chair as you can't order just one. The check was about $43 short of ordering a set.

The representative was courteous, friendly, and knowledgeable. She gave a clean explanation of the claim process and the amount of claim. However, I wasn't completely satisfied with the replacement amount. I would purchased the warranty coverage again, and recently purchased Square Trade warranty on another vacuum.

My PC was not showing anything. The tech walked me thru getting it back up. He had me hold power button down for a couple min. and then did some other things. It's been a while ago and I forget what I did. I had difficulty understanding his English and kept asking him to repeat!

The vacuum quit working and my wife did the claim online. The claim went great. They sent us a voucher for Walmart that day. When my wife first filed the claim, she spoke with somebody. They walked her through the claim online. They were very helpful. It is a pretty easy process.

I am happy with the service that was provided. My only issue is I don't understand why the laptop had to be shipped to TX for repair, and was not repaired locally. It took almost 2 weeks from the time of shipment until the time the laptop was returned. The laptop works fine now.

Having your big screen TV die on you can be a big problem. Troubleshooting, repair, claim paperwork, timing. SquareTrade has a good system. Efficient and fair. Tried to fix it and then sent a check for the full purchase price. Thank you.

I was frustrated by the online experience creating the claim. The person I spoke to after that was helpful. The computer was fixed pretty quickly and seems to be working well. Computer was sent back with Fed Ex. They said it would be here on a Tuesday and an adult would have to sign. We rearranged our whole week to accommodate, but on Tuesday, found out the computer wouldn’t arrive until Wednesday. (12 hour window. Seriously?) I figured we would have to chase it down at the shipping hub, but they just left the computer on the doorstep.

My Lenovo Yoga laptop, which was less than 3 years old, recently experienced some odd issues. First, the camera was slowly going bad for an unknown reason, and second, the laptop wouldn't charge or hold power without being plugged in (it was in some extremely cold weather, so I suspect that's what caused this issue). I was relieved to discover I had purchased a three-year SquareTrade warranty, otherwise, my nearly $1,000 unit would be a big question mark. After a few back and forths on the phone with the SquareTrade team, I mailed the laptop in, and it was returned within two weeks. Fortunately, I have a PC to use. Although fixed, I'm frustrated that the tech didn't really say what she did to fix the problems, particularly the suspected charging port issue. She only checked off the boxes of the functionality and visual tests she ran. I'm happy to have it repaired and back, but wish I knew how she solved the problems.

Tv was replaced. Kind of wish I had been a little more aware and pickier about replacement. Only has 2 HDMI ports, old one had 3. But still a good value and am happy for the most part. People were very helpful.

Square Trade rep was helpful and very accommodating. When I purchased it from Best Buy in 2018, there was no mention of a deductible nor does it appear in my paperwork. When she mentioned I owed it, this was new information to me, she asked her Manager if it could be removed. This was most appreciated! The claim was processed within 10 min and I was able to get my screen replaced same day!

I always buy SquareTrade and I've had really good luck with it. I got coverage for a Dell Computer I invested $1300 in. I've only had the computer for about 15 months and it blew the motherboard and the power supply. With SquareTrade, I was able to have it repaired locally and not send it off and have to wait weeks. They are dependable and the warranty is something I can count on.

Submitting a claim to SquareTrade was easy. I went online, registered the item I had, and submitted a request to get it replaced. They were great about it and gave me a couple of options. It didn't take more than 10 minutes. The only tricky part I had was that when I went to use the voucher for credits on the item I purchased, I couldn't use it at the self-checkout counter. I had to have a regular cashier help me out with my order.

I purchased a drone from Sam's Club. It had a lot of moving parts and for only five bucks, SquareTrade's protection plan seemed like it was worth getting. It ended up being important as one of the motors failed. I had to go through the manufacturer's warranty first. When they were not able to resolve and repair the item under the one year warranty, I called SquareTrade. I had to submit evidence of the time that I contacted the manufacturers, send in serial numbers, and evidence of purchase. They gave me a prorated gift card for a decent chunk of the purchase price.

It's extremely valuable to have a protection plan. Some RCA little smart tablets weren't working correctly. The Allstate rep went and looked over what the transaction total was, and we figured out what it was, and then she made sure to give causal issues. It was pretty good. SquareTrade issued the gift cards. I'm very satisfied.

Easy and great customer service. Highly recommend to everyone. Will be using this service for now on. From the initial claim online, to getting my phone fixed, less than a week. Plus, the technicians were great and very helpful and informative.

Submitting a claim to Allstate was really easy. I was surprised how easy it was. I googled Walmart protection plan, and it popped up. Luckily, I registered it and had all that on there. I just clicked on file a claim, answered the question that it provided, and then it gave me a couple different options. I just picked the cash out option. Then, within five minutes or less, I got a gift card emailed to me. The service is really beneficial because I used that claim money to go out and buy my kid a new controller, and I bought the protection plan for it as well.

I had purchased Squaretrade for a tv bought on Amazon a couple years ago. At first, the service was great. They determined my TV needed to be replaced, which they did. After they sent the replacement TV, I noticed that was too was damaged. According to their policy, they would order a new replacement TV once the damaged one had been picked up. Well that was a total LIE. It has been 4 days now since the TV has been picked up by BestBuy per Squaretrade's request, I have contacted Squaretrade 4 times since then, and they keep telling me they are "working on it". Their policies are completely inaccurate or someone is sleeping on the job. It's been days now without a TV that I initially spent thousands on, and the service and lies from Squaretrade has been terrible. At this point, If I don't hear back by end of week I will have to contact someone with higher authority and spread the experience with media. I am very disappointed.

We've had such a history of printers not lasting very long and causing problems. I bought a SquareTrade protection plan through Staples for my son who was in school at the time. I didn't want him to deal with finding another printer when this one went out. When we did a claim, it was very easy. I still had the brochure that I should have read before I went to the store, but I was under the initial impression that it was more store related.

I bought a 3-year warranty for a reclining chair in September of 2018. Now, there are some mechanical issues with the chair where sometimes it reclines, and sometimes it doesn’t. When it’s plugged in, it makes a lot and lot of noise and I don’t know if it’s the motor. The chair seems to get very warm in the seats as well, so I filed a claim. The first time, I had difficulty doing it, but they helped me. I was supposed to get an email that somebody was going to reach out to me. I never got the email. It could have went in my junk folder. When I got back in touch with them the second time, the guy said, “Hold on. I’m sending you an email now.”

I’m a PC builder and usually, when I buy PC components (and if there is an option), I try to make sure each part is covered. That way, I don't have to go through the long arduous process of RMA, if I had that option. Sometimes I buy my parts used and sometimes the warranty service isn’t available with a used part. I bought a 750 watt power supply from Amazon in 2017 and I purchased a SquareTrade policy through that.

I have a baby at home and I know stuff happens with babies around the house. I decided to get a protection plan and SquareTrade offered affordability. I just keep the purchase and it covered the whole television set. When there was a black line running down the screen, I called the concierge service and they transferred us. We went through the whole troubleshooting. The only issue I had, I could tell it was an internet connection phone call because I would talk, I would hear myself, and then they would answer me. Other than that, everything was good. It was an easy and speedy process. The rep I talked to was very professional and knowledgeable. Once I got through to SquareTrade, he didn't make me do the whole troubleshooting again. He's like, "You already done it. Let's just move forward from here." All in all, having the plan is very valuable because if not, I would have been out for $450.

My experience was good. Company was very professional and prompt getting my issue taken care of. I definitely would use this company to ensure my future purchases. I highly recommend using Square Trade. I received my reimbursement in ample time.

Everything went well. I still needed to get the tablet replaced, but other than that everything's fine. All I had to do was contact Amazon. Amazon told me that I just needed to contact SquareTrade, and that they would first send me an email, and then they are able to call me. The tablet wasn't holding a charge, and I didn't like how slow it would go. I had them return it, and I sent it back. When I said that I didn't care for the product, they were able to give me a full refund. Everything went smoothly. I recommend having a protection plan. They're expensive to not have.

We started the process online which was nice and simple. I had to call to finish the process and that was handled professionally and efficiently. We had an answer by the end of the process which was great. The person we talked to was knowledgeable and explained how the the process would end. Everything has gone the way we were told it would and we are very happy with the outcome.

TV went out after only a year. The agent was very informative and helpful in getting what was needed done. I wanna thank them with being such a great individual and assisting me in the process in handling the situation.

SquareTrade is great. Mostly, I like the ease of being refunded when I have an issue. The only time the process gets complicated is if it recommends to use the manufacturer's warranty first. Getting the policy through the store, I didn’t know that and I don't feel that was explained. I would just like the ease of having to go through SquareTrade instead of having to go through the manufacturer first. Other than that, it's easy to get my items replaced.

We used SquareTrade on several items we got at Sam's. Recently, there were several things going on with our Vizio TV. You turn it on, and you couldn't get the internet on it. I saw a black screen one time as well. We tried one situation first and went through all the steps, and it wasn't our remote control. SquareTrade said it had to do with something in the TV, so they made right on the claim. Everything went well. They went ahead and gave me 200 plus dollars for the TV.

I've had SquareTrade before and I bought a plan again for peace of mind. If my unit breaks, I don't know what the hell to do with it. I need somebody who's a professional to be able to help me. When I filed a claim, they sent me to a place that they paid directly. It was immediate. I went over myself and got it fixed.

I put an extended coverage on an Xbox One wireless controller. SquareTrade was offered at the tech stand when I bought it at Target. It was my sixth controller that I've purchased over the years. They usually don't last. The manufacturer's warranty from Microsoft covers 90 days. Their thumbsticks usually go bad after 90 days to where you have a wandering cursor on the screen. I haven't had very good luck with buying one and having it last for beyond that 90-day period.

I bought a pool for my kids which ripped all the way around the bottom of the pool. So I decided to file a claim on July 31st, 2020 and was approved for a refund. But shortly after filing a claim I have had issues after issues and still not receiving the refund. The customer service keeps saying the check was mailed but I have yet to receive anything. It is now November 30, 2020 and I called to follow up with the customer service from Squaretrade which was a waste of time. I only want the refund because I was going to split the money between my kids. Since it is now almost winter they have no use for a pool.

SquareTrade was great. I had a problem with the robot vacuum that I had bought. I called SquareTrade and gave them my information. They were courteous, fast and resolved my issue one-two-three within a day. They told me what to do. I'm not real tech-savvy so they walked me through it. It was very simple. They gave me the option. They said I can either send it back and they would repair it or replace it, or they could just refund me. We opted for the refund and I had a check within a week.

I bought a mirror and I thought SquareTrade would be a great addition to have. I got the plan through the store that I purchased from.

I've got several plans with them. One was for a vacuum cleaner. When the hose busted, they gave me a lump sum of money and ended the contract. I also have a pair of headphones and a portable speaker with SquareTrade. I got the plans for the headphones and the vacuum cleaner through the store. Then the plan was included when I bought the refurbished portable speaker on eBay.

We had a huge problem with our earbuds. We purchased it some time in July 2019 and a month ago, the right earbud just stopped. When my husband placed it back into the charging kit and decided to use the left only (when he charged the kit), the entire left ear shut off as well. Luckily, it was working if the charging case was open, but the right completely was not working. SquareTrade really helped us in a matter of minutes and it was excellent. They realized they would not have been able to do anything with it, so they told me that they would just have the fund refunded. They gave me an option to email me a gift card and I took that option.

I sent my laptop in to be repaired. Earlier this year, it came back but it was not repaired correctly. We had so many problems communicating with SquareTrade, getting the runaround, and getting hung up on five times. We got the feeling that SquareTrade was trying to avoid having to take care of our problems since our warranty was expiring. We did get it sent in finally and it did come back. But the only thing they did was change the battery, which was what they did the first time. We are still testing it out right now to make sure that the fix was done correctly. But overall, I'm very disappointed in SquareTrade and in their customer service. I would never get another SquareTrade program again. I do have quite a few of them in my account and I'm going to let them expire and not get another one. I will go with a different company.

Having SquareTrade is valuable. It’s great. My controller wasn’t working as it should and they ended up sending me a check in the mail for it. Everything was easy. I got the check in a couple days.

There was an option to add SquareTrade to my purchase from Amazon. When my vacuum cleaner became defective, I got online and issued a warranty claim. They sent me a check for the replacement part or replacement item. It was pretty quick and easy. It took a few days.

The plan sounded like a good offer and it was cheap. $10 in three years is pretty good. But I had some difficulty trying to submit my claim online because it asked for my email and I typed my email but it wouldn’t go to the next step. So I called and they helped me with it. It was easy and fast. They approved my claim instantly. So it was good. But they should make sure the website is working good.

I had a warranty on the tablet. I made a claim and the process was all right. It was quick and I was satisfied with that. I didn't have to mail the tablet back to them. But it's just disappointing because the whole idea of having insurance from them is to get it back. I paid for the insurance so they should give me back what I paid for my tablet. They told me that they were gonna give me back the full amount. They didn’t when they mailed the check. It was supposed to have been 59.99 but they only sent me 53 something. I was not satisfied with that part but I haven't spoken to customer service about it since it was too late then. SquareTrade tells you they’re gonna give you something different but they're not gonna give it to you. I wouldn't deal with them again because they’re dishonest.

I enjoy my experiences with SquareTrade. I've had good experience with them in the past. The protection plan was available at the time of purchase at a small added price. If it's something electronic or mechanical, I usually ask for it because repair can be expensive. SquareTrade offers repairs under warranty and also replacement if it's not repairable. It was easy to make a claim and get resolved quickly.

I purchased some appliances through Amazon, and I wanted that extra coverage. I got SquareTrade and I have two claims going on right now. I had a pleasant experience both times that I submitted a claim. I followed the steps and it was super easy. I did it online and verbally with customer service. The only negative thing that I've experienced is the technicians available in my area. That's something that they can't control as much though.

My phone kept dying at a very inopportune time like once or twice a day. SquareTrade has a pretty good process. They sent me a Walmart gift card, which I've yet to use. They did a fantastic job.

The smartphone that my husband had before quit working. There was something wrong with the chip in it. I called up the store and they gave me a SquareTrade number. I called that number and did the claim that way. When they sent me the new one, I put the old phone in an envelope, sealed it up, and mailed it back.

I had a Fitbit that I didn't buy a warranty for and I had to buy a new one when it broke. When I purchased the second Fitbit, I bought the SquareTrade warranty as well. Having a warranty is helpful. But at this time, I'm still waiting for my item to come back. They've given me three different delivery dates.

My laptop was in need of repair. I sent it off to Square Trade-they did a great job repairing it. I bought the 2 year warranty and it covers a variety of problems. They send me a pre-paid return label. It came back today and I called them and a technician assisted me in setting up my email accounts and answered any questions I had. I really appreciated all their help.

I sent a claim for the printer that does not catch paper any longer but didn't get any response. But using Walmart website & preceding the extra warranty I purchased, I was able to contact them so quickly & was given reasonable refund, not enough to get a new one. But then I saw that most printers went up in price.

TCL lost video. Thanks. I got Square Trade insurance while purchasing TV. They have replaced my TV. Didn't have to spend hrs on the call. Technical support was quick to identify problem and recommended TV replacement. Was very quick and easy.

I purchased Squaretrade from QVC to support an Amazon tablet. The tablet purchase was $119. I bought the warranty to accompany it. Well the device decided to no longer charge and so I contacted Squaretrade to try and find out what they can do to assist me. I have called this company over 5 times to try and resolve this problem. They have placed me on hold for an Extended amount of time. Tonight is my 4th and 5th time calling. It is in regard to claim **. I spoke with Stephanie at 7:20 PM. I remained on the phone with her for a few minutes. I was on the phone for a total of 18 minutes and then the phone disconnected.

We purchased a security camera system and got a SquareTrade protection plan. It was $4 and sure enough, my camera system was protected. It last about six months and it crapped out. It was pretty surprising how quick everything was. Get this warranty.

I had an issue with my KitchenAid mixer, or all things, and when I went online to get help with the claim, it was WAY easier than expected. The bonus of having my receipts saved online with Walmart was a plus and SquareTrade quickly matched it up and had the claim submitted and approved in no time!

Great customer service. If you have any issues they will bend over backwards to make it right. Just give them a chance. My first washer that I got did not drain well so they sent me a new one and it is fabulous. I recommend this little tiny washer to everyone.

Thank you All State insurance for the Walmart gift card reimbursement for the same amount I paid for the AT&T LG mobile phone, when the phone would have cost more to repair than to replace. I purchased another at&t LG mobile phone at Walmart and a $10 all state insurance coverage policy.

I have worked in a customer service driven environment for 18 years, I look for every opportunity to satisfy the customer; it was great being on the receiving end and having someone take care of my needs professionally and with precision and empathy! Thank-you for your service!

Talk about prices and amounts to possibly get some extra life insurance. The people that came out to our home were very professional, not pushy, and answered all my questions great with plenty of knowledge. The agents even came prepared wearing masks due the Covid problems going on.

I've used Square Trade for a number of years and I've had to make a few claims. Each time the claim was handled quickly, efficiently, and with no issues at all. For those items you feel are worth adding this level of protection, it is well worth it.

Young man who I dealt with on the phone at SquareTrade was very helpful. He walked me through the claim application process and assisted me in locating the information required to complete the claim. I was told that I would receive an email soon. That was on oct 28. Haven't heard a word since.

I am very happy with Square Trade customer service because of the professionalism in handling my claim. The first agent I talked to tried her best in addressing my issue with my oven and she then transferred me to the right department to find out the solution. I am very pleased with the overall team. Keep it up!

Got a huge percentage of value of item when I purchased, but cost of replacement is now 50% more than old so kind of poor due to increased price years later. My hopes that this would provide for unending support of the product wasn’t exactly what it was so much as damage control upon lose. The name Square trade sort of made me feel that I would keep the same item. Not a huge deal and glad I bought it.

Pretty much all my items have Square Trade protection for the peace of mind if any of them malfunctions or needs replacement. The first claim I filed was when my TV got damaged. We were moving it and we accidentally bumped it which cracked the screen. They told me to get rid of it and they paid me the difference in the amount of the TV. Everything was perfect. The warranty is worth it.

This is one of the worst experiences I've ever had with a "company." Took approximately 6 phone calls, a couple hours on the phone, 2 trips to the Apple store and 3 trips to UPS to send my product to Apple for troubleshooting to get my claim filed. Once I did, I was told to go to a FedEx store, with my pre-packaged label to ship to you. I did EXACTLY that. Again, I never got any follow up from SquareTrade, so I called to check the status. "Somehow" Square Trade or FedEx lost my Apple watch. Seems a little too convenient - I don't believe Square Trade had any intention of refunding my damaged product - I believe it's all a fraud. The customer service is also a joke. No one will help me resolve this issue, instead they just say it's out of their control. This is INCREDIBLY disappointing and I would never recommend your service to anyone.