Allstate Protection Plans Reviews

My HP Desktop encountered a problem and I had the "Blue Screen." I failed to do anything to make it better. I had an endless loop. A nearby tech took a look at it. And, like me, was unable to get it to respond. I submitted a claim and shipped it. I received it back on day seven.

I had to search for repair shop, they said phone was not repairable. I called and asked for replacement, haven't heard back from anyone on what to do next. I have the packaging and phone and all receipts. Just need assistance.

The claim process with Allstate is lengthy and tedious. After the claim was approved, the process was very efficient and pleasant. The repair technician, Corey **, was courteous and professional. He was on time and contacted me before arrival. Apart from the remote hassle I dealt with and the omission of a new remote in the repair parts package, I give Allstate a thumbs up.

I contacted them for Hisense Tv which was under warranty. Submitted my forms and documentation and received a check for claim within a week's time since TV was unusable and probably cost more to fix than replace. Very happy with the service and courtesy I received

When I had a issue with my LG washer dryer it took a month to get a resolution. I called like 8 times and all I got was a runaround saying they are looking into it, finally they sent me a reimbursement check and now my bank says the check is no good and can't be deposited and I waiting for another resolution

Couldn’t replace my Fitbit so sent me a gift card to Target to get a new one. Really appreciate the effort and the timely responses and replies. Everyone was nice and helpful. They were willing to go above and beyond to help me

Barbara with Allstate Protection Plans called me today. She reviewed my claim and determined that it was a mechanical problem with my toaster. She was very helpful and provided good customer service. My claim has been resolved. Thank you Barbara.

I purchased a device that I wanted to file a claim on because it would not allow me to stream movies when it was one of the highlighted features of the device. When I purchased this device I purchased the SquareTrade protection plan for 3 years. According to the protection plan, coverage is supposed to begin on date of purchase, however, the company refused to file a claim for my device without a letter from Vizio. When I contacted Vizio they didn’t know what letter I was referring to and would not provide me with a letter to forward to SquareTrade. Then I also learned that if I filed a claim with SquareTrade, the warranty would be void. So now I have filed a claim and SquareTrade will not address the claim and now my warranty is void and I still have no solution for the inability to stream on this TV.

This warranty is useless. I have dead pixels on my oled TV from LG. After exchanging several photos, they decided I have burn-in, and not dead pixels. This is completely false. The photos clearly show zero color produced on a red screen and green color produced on a yellow screen. That is evidence that the red pixels are dead. But they call it burn-in, so they can refuse to honor the warranty. These are a scam. I will NEVER buy an Allstate product again.

I just want to say that I have always had great experiences with SquareTrade & Allstate. They make the repairs quickly and the last time, when the machine could not be fixed, they sent a check for my full amount promptly. I ordered another machine and have also bought a 3-year warranty for that product.

Our LG tv went out after only 2.5 years. We received a new tv replacement by this company. They communicated by email. I was curious about tracking information, so I called the customer service center and they sent the tracking information within the next two business day. It was timely, accurate and an overall seamless procedure. We received a new television in 11 days. Thank you for the great service, it was well worth the $35.00 we paid for the extended warranty service.

I love the SquareTrade-Allstate Protection plans. I have yet to have a problem with an item I placed a claim on. As long as you have proof of purchase and are within warranty, they will send you a shipping label for repair or prorate your defective product. Well that's been my experience. Manufacturers seldom answer or return claims, but All-State is always ready to help.

I think I am more happy than my daughter. Transaction was super easy. Online claims extremely user friendly. It took me longer to package it and ship it than it did to get it repaired and sent back. It's like we received a whole new device. A major plus. None of the data was lost!!

My laptop got ran over by my boss and it crushed it. Zero hassle. I sent laptop in with label they provided, they determined it couldn't be fixed and sent me a check for the purchase price. All took less than a week, Thanks.

I am very pleased with the settlement of my claim the amount was very good. Thank you Allstate. My chair had some unexpected wear which I feel was premature. Allstate settled my claim very quickly which I feel very timely manner. Thank you.

The agent with whom I spoke was very courteous and patient. He reviewed my coverage with me and explained what I would need to do for repairs and how to follow up with Allstate. I was very satisfied. I would definitely recommend Allstate Protection to friends and family.

I was notified by e-mail that my Samsung Galaxy G3 would no longer be in service for me since all carriers were going to G4 or G5. I was assured that the cost of the phone would be covered by Squaretrade. Total satisfaction with everyone at ** and Allstate.

Sent in my headphones because they weren't charging properly. They sent them back and still have the same problem. What a waste of money. The problem was off and on. Well they trash now. So now I have a paperweight.

I facilitated this claim on behalf of my mother, Lois **. She had a 2 year old TV that was having problems and needed repair/replacement. The response time was quick and great results on the refund. Thanks for your help with this matter.

For me was really surprise the way they answer more than excellent, when I need another protection plans Allstate is for me, and is true that Allstate has been protecting people and the things most important to them for over 85 years.

I talked to a representative at Allstate and I was told I would receive a check for 191.20 and they sent me a check for 159.20. I’m very unhappy with Allstate insurance. I’m reporting this to Sam's Club and the Better Business Bureau

When my TV stopped working I tried to troubleshoot it myself. When that didn't work I called the number listed on my protection plan. The lady on the other end was very pleasant to talk to. She went through all the steps to see if it could be fixed over the phone. Unfortunately it couldn't be fixed. My friends think I'm crazy to spend the extra money on the protection plans. They don't think that now. I had a check in hand within a week. I now have a new TV along with a new protection plan.

Absolutely surprisingly easy to start and finish my claim process due to a faulty tv. I started with the online process which as an old guy it sort of scared me, but once I got online it was as easy As navigating my email. When I was directed to contact live agents my experience was even better because the agents were super polite and patient. I received a check in the mail as promised and went out and purchased another tv and I may add a 5 year warranty plan.

No claim ID, Kassandra help walk me through diagnoses to help me fix my volume issue on my Samsung TV, she was very professional, polite and patient with me guiding me where to find the Model number using the menu on my TV. Kassandra knew exactly where to go and what to do to fix the problem. Thanks.

Repair made when promised and tv looks and sounds like new. First time making an Allstate claim so I am very pleased with results. Have another appliance covered under a warranty and if that should need fixing at some point I am glad I have the Allstate Protection Plan.

Samsung TV no longer worked. Staff patiently worked with me as I tested TV following their instructions. I would recommend Squaretrade. As a matter of fact, I am buying a replacement TV and plan to get the warranty at Costco.

Super fast repairing and shipping back. I was helped during the whole process because I didn’t know how to send something by mail and wasn’t able to print the shipping label and was helped with that as well, they printed it for me and sent it to my house.

Computer stops when playing music and battery says 47% yet it is plugged. This is the third time I contacted you about the same problem. The issue is still not fixed. The computer stops while playing. Your worksheet says you changed the battery and the power cord yet it's still happening.. I did not have a computer for days. I asked for a place here to take it. I have to pay geek squad and be reimburse.

Mr. Ronald ** resolved my ongoing issue, Mr. ** was a true professional, he listened to my concerns very patiently and responded quickly to inform me that he had the necessary information and he will assist in expediting my claim. Congratulations on having an associate like Mr. Ronald ** on your team.. Mr. **, Thank-you. Warmest Regards, Shaukat **

My tablet was broken and kept freezing up but now it is working perfectly fine. It didn't take long and it was easy to file a claim. Overall it was really easy and customer service was nice and helped solve my problem.

They are an insurance company and insurance companies do everything they can to get out of paying claim. Just bought a 120.00 bluetooth headset from Office Depot in Store. My wife files away so many receipts because of our business. I asked the store mgr if they'd be able to pull up my claim if needed. He said yes. Not so, Allstate did not even know I existed. They required a receipt. I have to call Office depot's headquarters for copy of receipt and that wasn't good enough for them. They wanted register number which did not come on that receipt and DNA evidence that I'd been there and done that. The receipt had receipt # and item # and warranty item # including date and purchase prices for item and warranty.

They were very helpful, honest, and guide me through the process. They help me get what I needed to get the Apple AirPods to them, and their review process was fast and fair. They kept me informed on each step of the process and the process was fast.

I sent iPad by FedEx on 6/11/21 and received it fixed 6/21/21. No hassles or interrogation about cause of problem. It was severely damaged and I couldn’t even power it down, just an ugly black line across the screen.. It was just amazing the quick turnaround and I thank you!

I bought an HP Laptop from QVC for my wife and bought the SquareTrade protection plan, which is through Allstate. A screw broke loose from inside the unit that holds the keyboard plate on. I called SquareTrade and made a claim online. They gave me the option of sending it in or taking it locally, and I took it to uBreakiFix locally. I got an estimate, paid for it and took the laptop home as they had to order the parts. I submitted the receipt for the claim to SquareTrade online and it was approved within a couple hours. I took the laptop back in when the parts came in and it was fixed in a couple of hours. I got a check in the mail a few days later for the entire amount of repair. This could not have been quicker or easier and I would definitely get another warranty from SquareTrade.

I filed this claim back in April. I also stated I need this money to replace the defective camera for new one. I'm going on 60 day with no camera. We finally received one of two check on Friday, no vital information on the check to indicate or state what claim number it went to. I will be voicing my opinion to Sam's Club tomorrow. I can't believe the lack of service from Allstate.

We purchased this refrigerator through Costco and included an additional 3 years of warranty over and above the 2 years that came with the purchase. Happy we made this choice as the icemaker broke down in year 3. We called in the claim and the customer service rep was extremely professional and helpful, especially when it came to uploading documents to a website. We got approved promptly and received the replacement part shortly thereafter. Made an appointment with the designated repair shop and they were able to come out within two work days of when the part arrived. Tech arrived on time and installed the part. Icemaker now functions again. This more than paid for itself. It would have been a costly repair without the warranty.

Had to get a new policy for my mother, Alicia was so professional and courteous. She displayed excellent customer service. She answered all of my question thoroughly and with explanations and concerns. She made sure I was completely satisfied before a very delightful experience with her.

The claim process went smooth but then they scheduled a delivery date for my replacement item. Told me they would call the night before with a window.... No phone call. So I hurry home from work and try calling, no one knows what or where my item is. They lost it. Well, two weeks later and still waiting on my replacement for my replacement which is supposedly being delivered today but again no one called with a delivery window. Talk about stressful. Almost better off not getting a warranty.

I purchased the protection plan on my microwave. The plan work just like it was stated. The plan covered the cost of a new microwave. I am very pleased with my plan and purchased a plan on my new microwave. I highly recommend purchasing this cost effective plan.

Wonderful experience from start to finish. The laptop had a cracked screen. We were able to wait until the school semester finished and then filed the claim. Within days, we sent it off for repair and had it back working great as new within 10 days. Highly recommend it!

It was a pleasure to deal with them. My Samsung TV kept powering off and on for no reason. Once the required information was sent to them a new replacement TV was sent out. The only slight issue was that they requested a 10 second video clip of the problem that was less than 5 MB in size. The one I captured was 1 minute long and 20 MB in size. So I found some software that let me truncate it and save the video in a lower resolution. The size turned out to be 7 MB but they didn't have a problem with that. Am not sure how a lot of people could do that. Like I said it was the only issue I had and would highly recommend this extended warranty. If available, I will use definitely use their warranty on any future major purchase.

Was the worst experience ever. It cost me more money to fix it than to go just buy a new one... I sent all the equipment to y'all. Y'all sent half of it back and when I called to complain all I got was "oh yeah we don't return anything but the product". I should kept my cords and remote cause y'all ended up keeping them like how the hell am I suppose to power my speaker and subwoofer with no cords!!!! So then I had to go out buy before y'all would refund me. That was the stupidest ** ever. I will never recommend y'all ever!!!!

I needed a new charger for my computer. After ordering and submitting the receipt, I was told it would be 5-7 days for my check. The check never came. I chatted and called them. I was told the check would come. It has been over two months since I was told the check would be here, still no check.

My experience with your organization is absurd and I intend to file grievance with Costco based on your ongoing process, in which I have had several conversations in which has been completely frustrating, topped by system refusing to accept a image of the initial affidavit verified on June 1st. This whole process is completely surprising considering my previous experiences with costco partner firms. You owe me money. When will I get it.

I recently had to replace a badly cracked IPad screen. Fortunately I bought warranty coverage from SquareTrade and I’m SO happy I did. My IPad was mailed off via FedEx and within two days it was returned totally fixed. It looked like a new unit so I doubled checked the serial number! Using my warranty with SquareTrade was so easy and fast! Thank you!

I spoke with 3 different specialists with AllState about the volume not working on our 55 inch Samsung television. I also spoke with 3 different Costco representatives and one Samsung representatives. Our volume is frozen between numbers 16-18. The icon for mute flashes nonstop on the screen.

I was pleased with the work that was done. The turnaround time from sending to receiving was quick. However the only fault I find with somewhere in the process of replacing the hard drive handling and then returning to me, the power cord of my laptop, the part that plugs into the computer to charge it was damaged. It still functions properly, so rather than complain and return it and wait for another one weeks at a time I just let it go. Other than that I am very pleased with the work that was done. Thank you.

The process was very easy. The whole process from the time I contacted them, shipped the product and received it back (repaired) was very short. They paid all shipping and everything was handled with care. All personnel I had contact with was polite and very helpful. I would recommend this to everyone.

We purchased a refrigerator from Costco because they had the best price for the flex zone four-door option. Unfortunately, shortly after we had it installed our icemaker in the upper left of the refrigerator compartment began freezing over. My husband thought it himself a couple of times, but it kept happening. Finally I called our warranty service and they sent someone out very quickly to address it. It was fixed but soon thereafter began having the same issue. I called again and again had someone come out relatively quickly. We were told both times, by the same tech, that this is a known issue with our particular refrigerator.

I was beyond happy with how quick my laptop was repaired and being shipped back to me, but somehow my laptop was shipped to someone else, and I was even given the tracking number and thought the numbers were a mistake and I would have my laptop back without issue. But to my surprised, my laptop was shipped to someone and the tracking numbers weren’t a mix up. I was confused and angry, like how did this happen??? I had put off freelance work I needed to do, losing income until my laptop was found and returned and then shipped to me. Yes, my laptop was repaired but having it lost really put me in a financial bind that I’m still trying to recover from. I wouldn’t recommend this company to anyone after the mess I went through for almost a month.

Contacted SquareTrade and explained the situation and that I could not afford to be without my laptop for the time it would take for transportation to and from and the time within the repair shop. Square Trade provided approved repair shops locally and I took it to one of those and the turnaround and service was great. The overall cost was much, much less than the shipping cost. Great to be flexible in the needs of the customer. Thank you. Earl **.

It was great! All issues were repaired on my laptop and on time. Thank you all for an awesome job done! Customer services were great; they answer all questions with clarity. I will recommend, Allstate protection plan to my friends and family, who need your services.

Motorola through Target's battery was none too good. I needed replacement as still under warranty. However, I could not reach Square Trade during the COVID, but when I did, their response was rapid and thorough. Square Trade did a great service and I thank them. The men I worked with (spoke to) about the case were courteous and competent.

Fitbit Versa, I was told it was unrepairable! It should have been replaced! The Fitbit Versa 2 on sale for 149.00 is available at Fitbit! I would pay the difference to replace my Versa! I paid for a warranty to replace my Fitbit if something happened to it!

They verified the warranty, understood issue and made a fair decision to assist their customer. They honor their warranty and it is money well spent. I recommend them on any big purchase item. It was handled quickly and efficiently. Smooth transaction with them.

I had an experience with a customer service rep via chat. After receiving an email letting me know that my iPad had arrived and it being reviewed for damage; I started getting pop up notices on my other Apple devices saying someone was using my FaceTime and Messenger and iMessage accounts. The rep calmly investigated everything from his end and continuously apologized for any stress I was going through. Upon researching via my claim number, he assured me that no one was using my account. He suggested I call Apple Support for them trace what was going on. I did as he suggested and all is well.

Problem started February 2021, door gasket on the fridge could not be replaced as gasket is built into the door (4 door unit Right side top). After waiting for months I contacted the extended warranty co, and had to wait 50 minutes to talk to a rep. During the conversation the rep stated that I had been quite patient, and further the parts were not available. He stated he wanted to talk to someone about a buyout and would call back. The next day the refrigerator would not freeze. I called in for service and waited about 45 minutes to talk to a rep. She advised me that City Maytag would handle the service. I contacted City Maytag and was advised that service would be at my home on a Monday. City Maytag responded and performed diagnostics which revealed that a safety switch had failed. It would be 8 to 10 days for the repair while waiting for the switch. The door had been located at that time.

I am incredibly impressed by your company. Everyone was really helpful and nice. I FedEx'd my printer last Thursday figure it would be gone for like two weeks and received it back today (Monday - four days later) fixed and working perfectly. No hassle and just plain good service. Thank you.

My TV was out of manufacturer's warranty when the picture became dark and muddy, but I did get a Square Trade warranty when it was purchased. After Square Trade had me send photos of the screen and do a couple of other diagnostic checks they determined that a repair tech should install parts that they would send to me. When the parts were installed, the picture was still unacceptable so they replaced the TV with a new one, very quickly. Totally satisfied.

I do not recommend purchasing Allstate Insurance. I have been a member of Allstate Roadside Insurance services for 12 years, and have my vehicles and home insured by Allstate. I have a RV and this service, costing $104.50 per year, covers both the RV and vehicle (if necessary) to be towed. In past year Allstate had provided exceptional Customer Service. Three years ago, within 2 days of using my credit card to make my yearly payment, the card information was used fraudulently by unknown individual’s to purchase over $3000.00 of goods and services.

On April 15, 2021 I purchased a LaZBoy Maverick 38 wide leather recliner from Wayfair order number **. On our approximately May 20, someone sit down in my chair and scratched the side of it, during my purchase from Wayfare I purchased a insurance policy, five year protection, which according to the advertisement covered damage due to accidents. The same day that I noticed it, which was approximately May 21 I notified Square trade, A Allstate company, and filed a claim online, the following Monday May 24 I checked the find out status, I was notified that I would need to speak with a specialist. On Tuesday, May 24 at 9 AM, I called the one 800 number listed, 1 - 877 - warranty, and was notified that the warranty did not cover scratch because it was cosmetic.

The TV would randomly turn off out of the blue and it was periodic. I didn't call and when I finally called it the first time, they said, "You should have called the first time when you first had the problem because that would've started this whole process." They were able to do a temporary fix but the TV had problems. It had the same issue then an additional issue. Then I called again with a new issue. Each time, they were able to resolve it momentarily but it seemed to come back up a month later. I expected a little back and forth and Allstate trying to protect their money. I totally understand that but once I got towards the end, I kept having issue after issue. I've called back probably five times in the course of three to four months and they kept fighting me.

Wonderful experience. Great customer service. Christine was very professional--informative and very kind. Love my Mr. Charlie--robot. One of the wheels stopped working so I called expecting to get it fixed. To my surprise Christine told me a check would be in mail. Thank you for the promptness handling my claim. The other item I had a problem was the dust bin. The cheap plastic hinge broke off back in Sept. Now I bought the self empty and am loving it.

Diamond back elliptical machine stopped working, the motor gave out and was inoperable. Filed a claim with Square Trade, product was still under warranty. The initial paper work was satisfactory, but the loading and receiving of the receipts was an absolute nightmare. Supervisor stepped in, and from there on it was smooth sailing. Resolution of the issue far exceeded my expectations and in spite of the receipt issues, we are extremely satisfied and highly recommend Square Trade and the warranty program.

It's easier when you talk to someone on the phone because when you file a claim online, it's asking you for stuff that you can't find or is not available. But other than that, it goes through smoothly. SquareTrade promises if you have to send it back to them, it doesn't take long for them to send a box or for you to receive an item back. If it's not fixable, they'll reimburse you. They believed that there was a place here in Wilmington, North Carolina that could repair the AirPods but there wasn't a place here to repair them so they refunded me the amount of the AirPods. I tell a lot of people about SquareTrade. I've been dealing with them for a couple of years now and they've always treated me right.

The Electronic Jeep wasn't charging and it was having issues. The claim process was pretty smooth. They said they'll reimburse it and they gave me the partial price, which was reasonable. I was pretty satisfied with it.

When I originally bought the warranty, it didn't ask me to create an account or anything like that. I had to call in and the customer service rep was very knowledgeable and very nice. I was helped in setting the password. I filed a claim for the meat grinder and they asked if I wanted to do a check, which is quicker, so I did that instead of the replacement. I received the check within 10 business days. It's very nice to have a company willing to work with you once your item is broken or once you submit all the information.

The TV stopped working. They set up an appointment and sent me the parts. Then, the tech showed up and fixed it. Since the TV has been repaired, it's been perfectly fine.

SquareTrade worked very well. I was able to provide all the documentation they requested and the resolution of the claim was quick. I would encourage people to get a SquareTrade contract. The contracts that are currently being offered are not quite as favorable as the one when I purchased my television, which went for five years from the expiration of the vendor's warranty. Now, it goes five years minus the length of the vendor's warranty. But it's still a wise thing to do.

Outstanding service. I received a Prompt response, communicated with knowledgeable staff whether by phone or email, was given clear instructions. Results and timelines were as promised.. Yes, I would and have recommended this service.. I have shared my experience with family and friends.

When I called ** they told me to call you because they couldn't fix the phone. Darren was very helpful when I explained that I didn't live close to a place to repair it. So I just had to send the phone back that didn't work.

The warranty is fine - except I have an electronic TV and electronics are not covered under the warranty. The only thing that the warranty covered was mechanical parts so the warranty, as far as for the TV, was really useless. It was very frustrating to find that out. It took me a long time and many phone calls. But the interactions with their reps were always very professional and they did their best.

Here's my problem, Screen fixed no problem. Battery, had to contact them 3 times, before they OK'd the battery (by Batteries Plus). After that went way downhill. Home button cracked, they OK'd having it fixed by an Apple repair place. Made appt at Best Buy (20mi) to get home button repaired. Took it in, 1/2 hour to check in and test. Went back after 1 hour. Waited another 1/2 hr. only to be told they WOULDN'T fix it as the battery was after market and installed by a NON apple repair??? IF any iPhone has been opened by a NON certified apple repair, apple, or their certified repair places will NOT repair it. SquareTrade should know this!!

When we first bought the microwave, it never really worked right. The lights used to dim and it would take a while to heat up the food. Then one day, it just popped. SquareTrade told me what I could do is I could bring it to the post office and send it out. It was a pretty big unit and with the pandemic, I didn't really have a chance to take it to the post office. I waited for about three months and then I called back. I got a gentleman and he was very helpful. He told me I didn't have to mail it in. He said that I'm covered and they're gonna reimburse me for it and that's what they did. They reimbursed 95% of what I paid. I've told people in my family to get SquareTrade because it's worth it.

Everything as far as using the SquareTrade plan worked out great. The only issue I had was when I received my laptop, I received someone else's as well. But that was more of a FedEx issue and I sent it back to FedEx. Having SquareTrade is great. We've used it twice for this laptop and it's been quick and easy to resolve the issues.

Bought RCA 40" TV from WalMart. Bought Square Trade warranty good for 3 years, used a handful of times in my bedroom maybe 10 uses at most. Turn it on 3 weeks ago, screen develops a vertical line on the screen then the next time I turned it on a horizontal line appears, two now in both directions, I was declined repair service, was told it was damaged by an internal crack, I asked how, I never use this TV and never moved from my TV stand since purchased. They would not answer my inquiry on why it was damaged or how since it has hardly been used in 1 year.

The zoom mechanism on the camera became faulty and they fixed the camera. I sent it back and they provided me with payment for sending it back. It took three and a half weeks to fix it. I was just concerned that I wasn't hearing from anybody about the status of the claim. It was difficult getting information. They said a couple of times that somebody would let me know the status and that never really happened. It kind of annoyed me. They just repaired it and sent it back to me. I'd tell others SquareTrade is a pretty good deal, but don't expect to hear about the status during the claim period.

I thought the TV was gonna be under warranty where I would get a replacement TV. Instead, I had to go out and get two different things. I paid $200 and SquareTrade only gave me 168 bucks so I was not happy with that. It was probably my fault 'cause I didn't read the contract that was part of it. Other than that, I'm satisfied. They were helpful.

I had purchased a laptop and the cost to me was $700 or so. I wanted to protect it in case something happened and something did happen. The glass on it broke and I was so glad I had coverage. SquareTrade made it so easy to send the laptop in. They couldn't fix it. They sent me my hard drive back and a check for the amount I paid for it. I bought another one and that was why I got an extended warranty on the last one I bought. A couple days before the extended warranty was to expire on the new one, the screws started falling out of the laptop. I was having trouble closing and opening the lid. I contacted SquareTrade and they said to send it in. I sent it in, they fixed it and sent it back. It was less than a week. Compared to the price of the electronic, the cost of the extended warranty wasn't that much. I could’ve spent much more money and just lost the $700 I paid on the first one so I'm very happy.

It was really smooth when I submitted a claim with SquareTrade for my Panasonic Microwave Oven.

Printer quit completely, even though it had been working a week earlier. SquareTrade refunded without any problems. I only had to provide my originally receipt and the necessary explanation. I was very pleased with the entire process. I would recommend SquareTrade.

I have two computers insured by Square Trade. I've sent one or the other in 5 times. The experiences have been excellent. It is easy to get approval, print off the mailing labels, and ship. The turn around is great, fast. Communication is timely and thorough. I whole-heartedly recommend Square Trade! (One time the computer could not be repaired; they refunded my money and shipped back the hard drive!!

SquareTrade is highly recommend. I purchased an extended warranty on my kids’ electric little motorcycle because I have four boys and I know that they're a little rough on things. The warranty was well worth it. One of the boys crashed and the electronic portion of the gear thing broke. I was having some issues filing the claim because I was using my phone and not my computer. Plus I had never done SquareTrade prior to that one so it was a little bit more difficult. I needed to talk to someone and everyone was super helpful. They said to contact the manufacturer and the manufacturer sent me the parts. I also used SquareTrade on my son's iPad and it was super simple. I sent it in and it was a week later it was back in my possession, fixed. I like how all my receipts automatically register and go with the account. It already has all my information. I liked how they showed me all my different things that I have a warranty with SquareTrade on.

I bought the SquareTrade protection plan from Walmart, and they said I got a three-year warranty on the things. I got them for my grandkids and I was thinking, "Okay, well, I'll just get the warranty. It's for three years." If anything happens, things would be covered. I did a claim for Air Hogs. It was not easy just trying to get onto the site to even do it could be improved. I had to call and try to get somebody to put it on there to cover it. Even though they showed I had the insurance, it didn't have anything I can warrant to be able to claim it because it didn't come under that category. I had to call twice because I had two of them, but they wouldn't do both of them at the same time. I had four of them. Two have been working fine. The other two can't charge them or make them work or do anything with them. I had to try to put in a claim two different times to get those two.

Dealing with SquareTrade, they take care of me if they can't fix the phone or if it not in stock. They have refunded me my money before from an issue.

Both outside lights quit working and SquareTrade gave me a certain amount. It was a great service. I got gift cards from Walmart so I can repurchase more but I’ll wait until after an occasion.

My coffeemaker broke. Even though there was water in the back of it, water stops pouring out. On Walmart Protection Plan, I said that the coffeemaker was not pouring out water. They didn't have me return it because of the shipping, which I found to be so much easier than past protection plans, and then they refunded me my check. It was done within two weeks. This protection plan is totally worth it. I'm going to insure all my products through SquareTrade because whatever money I have to invest in it the first time, I want to make sure that it's a good product and that if it breaks, I know that I'll get my money back for it.

Your company refuses to honor my claim because the warranty expired one month ago. It’s the same issue I called about during the pandemic when they refused to send anyone out for repairs. So now bc I’m one month expired and that very same issue I reported on, nobody will address. They should extend the warranty during the pandemic especially since it just expired. It’s the same issue I had during the pandemic that they wouldn’t send anyone out for.

They could not fix my television but have assured me that I'll have a check soon to replace my television. With Covid 19 restrictions it did take a little longer than I'd like but I'm still satisfied nonetheless.

I had a mixer that I had the warranty on. I filed a claim for it and I was able to get the money back and got a new one. It was a fantastic experience and it was a very simple process. Everything was closed in less than five days.

My Fitbit went bad and in this case, the extended warranty was very valuable. It was good dealing with the customer service at SquareTrade and the experience was easy.

It was easy to get authorization from SquareTrade. I went and had a phone repaired. But I'm not a technical person, so I had a hard time getting the paper receipt and getting it electronically to the company. But after I got it there, they paid well. I'm satisfied.

On February 27, 2021 I contacted Square Trade about repair of my insured Dell Inspiron laptop. I was give a claim ID and told I could have it repaired locally at Best Buy Geek Squad which I did. It's April 30, 2021, and I still have not been reimbursed. I have called and emailed multiple times. Each time I call, the representative has all the correct information, including my receipts and assured me that a check will be issued within 7-10 business days. Then I get a follow-up email telling me that I need to get my iPhone repaired and submit a claim. My most recent call was today. The rep had all the correct information. Within an hour or so I get the iPhone repair email again. This feels like a scam.

The SquareTrade warranty for my household electronics, microwave and vacuum was a big help. It’s very important because nowadays, you'll never know. Things happen. Dealing with the customer service team was excellent and the process was smooth. SquareTrade is very convenient and even though they’re not technology efficient, it's very good to use it.

SquareTrade was good. Everybody at the customer service was nice.

Allstate has a quick response time and they're fair for the money. They also follow through with the promises made when I bought the protection plan. When we put the claim in, they were also very helpful.

I bought Allstate Protection Plans for my LG OLED 65" TV C7P about three years ago. It was a four year extended warranty protection plan. I called today to file a claim for green patches start to develop on my LG OLED TV, I was told to send pictures of the issue which I did. I send the pictures showing green patches all over the screen with yellow background. However, I got a rejection email from them simply asking me to contact LG. They even suggest it is a misuse of my TV for which I seldom watch the TV for over 3 hours a day for the last 3 years. Please stay away from Allstate protection plans. I thought this should be a smooth process of filing a claim, and in fact I was rejected bluntly and irresponsibly. If I know this is what I paid for to get an extra peace of mind with $299 at the time of purchase, I would not purchase it. They don't really honor their obligation to written contract. Stay away!

Using the SquareTrade warranty I bought when I purchased my daughter's laptop was easy. The warranty told me what to do. I called and they gave me to a technician. But then my daughter wasn't here, so I had to call back. When I called back, all the notes were in there from the first call. I put my daughter on and they fixed what the problem with the laptop was. SquareTrade works. They did an amazing job.

I called in my computer and they got it working again for me. I'm glad I had it. The customer service team was terrific.

My claim for a projector lightbulb was the first claim I have done in the 20 warranties I have bought from SquareTrade. Everything went okay.

My recent claim with SquareTrade was for a Kobalt 80-Volt, 5 Amp hour battery. They were supposedly sending me a check. The process wasn't easy, but it wasn’t too difficult. Their website also needs redesigning. It's pretty difficult and it’s not intuitive.

We had a Vizio TV and the motherboard went out on it. I talked to someone at SquareTrade and he went through all the troubleshooting process with me. Then he said, “We can't do this now. It has to be sent in.” We sent it in and they repaired it and had it back to us. The whole process was two and a half weeks. We figured it to be a month or two process so it was exceptional. This is the first time we've ever used SquareTrade and everything's gone perfect. My only problem throughout the whole thing was they gave me a number after I did the online submission. I still had to go through the whole thing again whenever I talked to them on the phone like I hadn't submitted it.

I probably need about 2000 characters to describe how rotten this whole experience was. I wasted 2 hours of my time. The program for warranty was terrible, I was informed of a full refund by check almost a month ago and I still haven't received it.

My claim with SquareTrade went great. It was a lot smoother than I expected. I just went back to my Amazon receipts to look and see when I purchased it. Because I remembered buying a warranty, I just didn't remember when I bought it. It was still inside that period of time. I just hit the submit a claim button and explained what happened. I was emailed a shipping notice and told what to do. There was only one confusing part, though. The shipping said to remove the battery if it's removable. Then another part of the process said that if it's under a certain amperage rating, to leave it with the computer. So I just left it with the computer.

It’s easy with SquareTrade and you can get your electronics repaired or returned.

We have the SquareTrade warranty for the pool robot, Aquabot. My email said that they could not repair it and they would be refunding my money that we paid for it. So if I can get my money back, that'd be great. The last person I talked to was able to get everything done for me in terms of shipping my Aquabot back. He got me a shipping label and told me what to do. So it all worked out fine. That was the good part. The first two experiences I had were not good. When they would send me a link to file the claim, the link would not work. It never worked, never has worked and I told them that. The first guy said, “Let me talk to IT and see if we can resolve it.” Got back to me within 10 minutes, said it's resolved, “We're gonna send you a new link.” Sent a new link, but it would not open.

Everything went well with my experience with SquareTrade. My phone stopped working properly. So I had it replaced. The phone is working fine. They were able to walk me through getting it to operational status.

I bought some jewelry with the protection plan and it went pretty well. I went back and bought the same jewelry again and I bought another plan as well. SquareTrade really works. It's not a gimmick.

I put in a claim with SquareTrade because the A button of my Xbox controller stopped working and the right analog stick started drifting. The experience was good, fast and easy. I did it all through the internet. I felt really comfortable about the process. They sent a check through the mail.

The TV was repaired 3 separate times. It got to the point where they wouldn't cover it under the warranty and replaced it. SquareTrade paid me the check for the fees.

SquareTrade was less than I expected because they never send a repairman to the house. My television was acting up. The guy just told me on the phone, “I'm not gonna send anybody but I'll tell you can do this, unplug the TV.” But I'm worried about it happening again and then the warranty's out. He told me how to resolve it instead of coming out and doing it himself. It was all right, but I thought it was different. I thought you call up, you have any trouble with your TV and then they send someone over.

Besides the fact it took forever and a day to get my shipping label and the claim to be accepted it’s a good deal for the money. Usually I say forget the insurance but I accidentally dropped the iPod and my 10 year old had kept it safe for along time so this came in handy. Communication kind of lacks - hence the shipping, claim acceptance, the fact it’s on day 5 of the fixing time and I haven’t gotten word on it. But I’d recommend.

Great, representative was courteous and knowledgeable. The process was easy and I will purchase the warranty again as you will find on my account. I hope not to use the warranty but I now know that Square Trade will take care of any issues.

“Green Blob” appeared in middle of TV screen. Blob grew bigger over time. Warranty Company called it image burn-in and denied coverage. However:

Out of nowhere, the TV just didn't want to turn on. I was speaking to some guy on the phone and he was like, "Try to do this or turn off to reset it," but it wouldn't turn on. I got a resolution in probably less than a week and by the second week, SquareTrade had already sent me the check. I could have not gotten anything out of it, but I at least got something.

The TV that I bought barely a year ago messed up. It started acting crazy and cutting on and off and wouldn't work. ​I really liked how easy it was to file the claim. I went to where I had purchased the warranty and it said "file a claim", and I did all that. Then somebody called me. They wanted me to send pictures and a short video of what the TV was doing. I did that and a day or two later, I was told that I was getting a reimbursement for the TV and then I got the check.

SquareTrade helped replace a washer that was only two and a half years old. At first, it was annoying because they said they couldn't find my warranty so I had to go back and do a bunch of legwork. Luckily, I still have the emails. Once I was able to give them the information and figure out why they couldn't find it, it was pretty quick and easy although I would have liked to have known. They made me do a lot of legwork in terms of recording the noise with clothes and without clothes so they could diagnose it from afar. Then they said it couldn't be fixed and they were sending me $900. The communication was good from that point forward and I got the check quickly so I was appreciative of that. I'll probably use SquareTrade again when I purchase a new washer and dryer.

They tried to fix the TV but they didn’t fix well. It cost too much and they just reimbursed me. The process was fast and the rep was helpful.

A technician from Sun Appliances arrived to repair an LED fixture on my Samsung refrigerator. He was polite, knowledgeable, and efficient. I could not be more content with his ability to quickly resolve my problem. Thank you.

If something happens to my cell phone, SquareTrade can replace it or fix it. They are an excellent choice not just for phones but also for other items that you need covered. The service is excellent.

I filed a claim for my mom's phone that fell in the water. When she got the new phone, something was wrong with the charging port. I called SquareTrade originally and they told me that I would have to contact the network provider. I did everything that the network provider wanted me to like taking the battery out and charging it. After I was on the phone for 47 minutes, they told me that I had to call SquareTrade and ask for a supervisor. Whenever I called back, I did not ask for a supervisor. A gentleman helped me immediately. But I was not happy that we just got the phones and there was an issue. I don't like having to stay on the phone a long time and trying to tell somebody it's the charging port. The phone had to be sent back in and SquareTrade sent a different phone. However, it's harder for my mom to operate it because she was used to the other phone and not the ZTE phone. They told me they sent that one because they were out of the Doro 750s.

I purchased my phone from Costco and the salesman made a good case for SquareTrade and made it seem like a better option than taking the classic AppleCare. It was very enticing so I decided to go with it. The frame of my iPhone bent a little bit which caused the back glass of it to crack a little bit. I was worried that water might get into it so I filed a claim in early January. The process was seamless. I had a few options which were 1) get it fixed here and have the check sent minus the deductible, 2) send the iPhone to SquareTrade to be repaired and 3) get a replacement phone which is a refurbished phone. I opted for the third one because I couldn't stay without my phone for so long.

When I was buying our 4-channel security system, it was our first security system being put up. Prior to that, I was scammed a few times. I wanted to make sure if it came broken, I wouldn't be stuck with something that was broken. Every two weeks, the whole system shuts down and restarts, which is normal because that's what it does. One day, I looked at the camera and it was off. The time was going, but there was no video, and I was like, "Okay, well, I'll see if someone can come go up there, look at it, and see what's wrong with it."

Our printer ran out of ink, so we put the ink and it started working normally for maybe a week. After a week, my son was printing a project which had 100 pages. On page number 30, the printer started making this noise when you buy a printer the first time and it allocates the ink properly. Then it stopped printing and it said, “Remove cartridge and put it back again.” So we did it and it started printing again. Then after page number five, we heard like poof and when we went to the printer, it was full of black ink. It said to remove the ink again. We removed the ink and cleaned it. We thought that it was the cartridge that came bad. We had another one brand new and put it in but it kept saying something about a mechanical issue and it couldn't read the ink. And it was full of ink inside and out.

We had a lot of issues with the Nintendo Switch. It is not cheap. So I'm glad I have the warranty with SquareTrade ‘cause I’ve had to send it in three times, whether it’s the controller, the Joy-cons, the charger port, stuff like that. I don’t really think twice. When I have to call in and talk to a live person, that has always been pleasant. They’re always super helpful. That warranty with SquareTrade was probably the best thing I could have done. If I hadn't got it, I would have been buying a piece of equipment for my son, a gaming console, and we would have been out 300 bucks.

The power button which you need to operate the induction cooktop was broken. The first time I called customer care, they couldn't find anyone. The second time I called them, I couldn't find anyone so they told me that they would call me back. But they didn't, so I called them third time and I was lucky I found someone who could handle the case. They offered me the full amount of item's cost and then they sent me a check. One should take the protection from the SquareTrade because it is great.

When my screen cracked and I notified ** they swapped out the phone through Square Trade and the process was so easy. I now have the replacement phone and it is working great. It is great to have Square Trade for equipment of personal use.

My experience was very positive. After explaining the problem to the representative, the claim was handled promptly, and a Walmart gift card was issued via email. The representative was very knowledgeable, friendly and courteous. I would recommend the service for any purchase made. The cost for the service plan is quite minimal.

After moving our refrigerator lights, ice maker and water dispenser stopped working. I placed a call to square trade an explained the situation. They asked me to perform a manual reset by turning off the fridge for 24 hrs. Called back after 24 hrs and worked through the process of restarting the fridge to see if the problems still persisted...which they did. I appeared to me that a sensor or computer boards somewhere was malfunctioning. Square Trade shipped parts they thought would be needed in the repair and dispatched a repairman to complete the work. Nothing they sent fixed the problem and the repairman had to diagnose the problem to figure out what the real issue was.

When I submitted my insurance claim, I had requested a REPLACEMENT item. I was led to believe that I was getting a REPLACEMENT item. No, instead, I received a check that didn't even cover HALF of the cost of the original item. When I emailed to fix this, I was told that the warranty had been completed, and that no further action would be taken. It didn't matter that they had not fulfilled the warranty correctly. They refused to take any further action in any way, shape, or form. So now, not only do I STILL have a broken voice recorder, I now have less than half the amount of money it cost to purchase another one.

The pedal on my sewing machine was not working. SquareTrade was gonna send me either a check or a gift card for it and I told them, a gift card. The process took about two weeks. I didn't receive it the first time but I called back and they took care of it. It was my first time using SquareTrade and they helped me out with whatever I needed.

I've got several things covered under SquareTrade and it was the first time I ever had to use it. The telephone got damaged in the period that it was covered. I thought I would have cover and I had no trouble at all. Quick and easy. I'm thinking of getting SquareTrade for our other three phones.

SquareTrade was offered and it was so inexpensive. And you never know about electronics anymore. One of the stereo's hinges broke on the cover and it started squealing off and on while you're playing an album. We called the 800 number, and then had to email a copy of the receipt. They signed the claim, approved it and sent an address. They originally sent a list of people in Oklahoma who could repair it. However, they were all telephone repair places and none of them could repair it. So, they had us ship it out and have somebody repair it, and ship it back. Once it was determined that nobody that they sent on the list could work on it, they sent us a shipping label and got it back less than a week from the time FedEx picked it up to the time that they shipped it back and repaired. It was easy. Considering that nobody in Oklahoma works on stereos, the warranty is valuable.

Claim process easy, and agent very helpful. Fast redemption with minimal aggravation. I would recommend this to anyone looking for assurance your product is covered in the event of failure. Even though the time of the coverage had almost expired there was no delay in approving my claim. Thank you.

I highly recommend Square Trade for their value of coverage, service, price and Professionalism. Prompt response of claim from start to finish. Very professional service with no problems. I could not believe how fast and courteous all communications were handled. Keep up the Superior Job Quality of Service and Professionalism. Very satisfied customer.

The only reason why I got SquareTrade is because it's a grill, and they never last more than a season anyway. 20 bucks now is gonna get me my money back or a new grill come the season if something happens. And sure enough, it didn't make it with one season. The rest of the grill was fine, but all the internal components that push the gas around the grill were brittle. You could just barely touch it. I knew that was gonna happen. It happens with almost every gas grill. I almost forgot that I got the warranty, so I tried to see if there was something on there. And sure enough, I found the receipt for it, and it said I purchased the warranty. I talked to somebody and they were like, "Yes. We'll be able to take care of this." Then the check showed up within a couple of days. SquareTrade is worth it.

When the item would malfunction, I went ahead and filed my claim. The whole process was easy, and if you register your receipt, it was really easy. My experience was consistent and fast.

I've been using SquareTrade for years and they are quick. I get the replacement within one to two days after I email the claim to them.

The TV would be on mute but the button wouldn't go off. I went online to put in a claim. I posted a little video to describe what was happening. We sent the TV to them and it's been good ever since. The policy from Allstate is good. It gives me peace of mind because I've owned the TV for four years now.

The products did not hold up and started not feeding the paper well and not scanning properly. I found the time that I purchased, printed the receipt, went to the website and submitted the claim. I was waiting to hear back and didn't get an email. A week after the fact, I went online and could see that the paperwork that I've submitted didn't submit so I submitted it again. Overall, it was fairly simple especially being it the first time I'd ever done anything like that. SquareTrade didn't ask about the product or try and repair it. They just said, "Okay, here's your check. We'll send it to this address."

My son was playing with his tablet and when he was walking with me, I ended up stopping and he didn't. He didn't realize that I stopped. We got to the stairs, and I wanted to turn around and give him his jacket because we were about to go outside. When I grabbed him, he almost fell. Luckily, I caught him but the tablet went down the stairs. On the outside, it shows nothing is wrong with it. It's perfect. The minute we turned it on though, that's when we saw all the lines and cracks. The inside of the screen broke. I went on the Walmart app, and then followed the instructions that told me to file a claim. It was asking me what kind the tablet was. I had to look through the box because what it was showing for the kid's tablet wasn't showing for the option.

When the TV went bad, I called them and it was interesting that the gentleman that I talked to was in Mexico City. But I'm okay with it. The process was pretty thorough. We had to go through a whole list of things, which I had no problem with. After all we went through, he said they would replace what I paid for the TV, which was $300 at the time. I was looking for a way to fix it and get it over with. I had no intentions of trying to get another TV or at least a recovery of the money. But the warranty covered it, so it worked out fine. We got a check in the mail within a short time.

They said the printer cannot be fixed so they just refund the cost of the printer to us. The process was pretty easy.

I've always relied on a factory warranty. It's so much more of a hassle to deal with the factory though. Walmart offers the SquareTrade warranty. I purchased one a few years back and didn’t need to use it, but I've always figured that I should always have an extended warranty. This last time, my son had a pair of headphones that needed to come in and I was very happy SquareTrade took care of it. Everything was really seamless. They did a great job.

The SquareTrade rep I spoke with through the chat guided me into the steps on what to do because I submitted my pictures, but it didn't go through. She helped me to re-upload it. I used SquareTrade for some things that I purchased from a store that probably would not be under warranty once the 90 days or 30 days was up.

SquareTrade is a worthwhile investment. I called them when the camera on my laptop was broken. I had already spoken to other customer support teams from the computer company and Microsoft. When I spoke to SquareTrade, I had a lot of information for them. They agreed with everything that those companies had said. They said it's a hardware issue and I should send it in. They sent me the label for me to send it back. I just sent it in and they're gonna see if they can fix it or if they need to send a new one. I'm happy I'm not stuck with a problem.

I got a call and got an excellent resolve for my problem. They are reimbursing me for my tv and I feel like they really did care about my problem.

The Fitbit was not tracking anymore. I contacted Fitbit and they were unable to resolve the issue. We tried everything with it and so we filed the claim for a replacement. Then I was sent something in an email to pay and then I could choose the color that I wanted. It shipped out fairly quick, too. I thought I was going to get the box with a new Fitbit but it really wasn't. It was just the monitor and a band. The plan itself was $30, and then it was a $25 deductible. I should have received a new charger with it.

When I ordered the phone from the network provider, they told me I could put the warranty on it for a couple dollars a month added to my phone bill and I thought it would be a good idea to have it. When my phone had quit working right, SquareTrade replaced it. They were very prompt and sent the replacement right out. I got it the next day. I just had to put my old one back in the package they sent. It's prepaid postage and I just mailed it back to them. Having the warranty is worthwhile because I have to get a new phone once a year. The phones are $50 and the warranty doesn't cost me that much. It's really paid off for me to have it.

The screen broke on the computer so I called SquareTrade. Then I went online and downloaded a form. I filled it out and then shipped it off to them. Then three days later, I got it back repaired.

The front part of our tablet was scratched by my son. He dropped it or something. So I made a claim and sent it in. there were two weeks or so of turnaround. Now, it's back and working great. SquareTrade has been extremely helpful because our computer stopped working. We sent it to them to be fixed and it was sent back to us completely damaged. So they just replaced the whole thing. It was super easy to get it resolved. So no matter what happened, we were covered and we weren't at a loss if something happened to the computer. So, SquareTrade has been very beneficial, especially with having kids because you never know what they'll do.

I got SquareTrade on all of my offline purchases. I had a computer which I sent back, they fixed it, and sent it back. I had a printer that went out, they fixed it and sent it back. So, the claims have been good. I have told some of my friends that were making purchases to make sure they get the warranty and that I had SquareTrade on a lot of my things. And when I had to use it, it always came through for me.

Allstate Protection Plans replaced the phone. The charger port went out on it and it wouldn't charge anymore. We called and it was immediately taken care of. I loved the ease of using it. We had the phone in two days and that was amazing. We’ve used Allstate Protection before and we’ve had it for all our cell phones. They have been good and the price is reasonable.

The most recent that I used for the claim was with the PlayStation 4. The issue had something to do with the HDMI port and they ended up fixing it. The instructions are pretty clear when I go online to do the claim. They send something that says how to get it to them. The only drawback that I've experienced with them is when they do fix something, I don't recall ever being told like what was wrong and what they fixed. They just fix it and send it back. When I sent in my Apple Watch, it was the same process. They tell you to send it, you send it, they fix it, and it comes back. But I've saved a lot of money with them because the manufacturer’s warranty was already gone when I had claims for the PlayStation and the Apple Watch.

I was cleaning a desk and I hit my watch at the right angle on the desk and the entire screen popped out. Fitbit was saying that I was past the manufacturer's warranty. I purchased the SquareTrade warranty through their website but for some strange reason, they had no record of it. So, I found the information for the SquareTrade warranty and I went through them. It was a very simple process and I was very pleased with it. I got my watch replaced very quickly. It took roughly five business days.

The PlayStation wasn’t brand-new but it wasn’t saving. SquareTrade had to replace the hard drive. The process was great and we got very good communication of what was going on. We shipped out the PlayStation and they said they sent it back. I was very impressed. So, it made us even think more to get it for anything else that we would buy in the future, because the process went so well. It took probably two weeks but it seemed quicker. We've never had a claim in many insurance coverages with SquareTrade but it’s worth something.

They always fix everything that we've needed fixed, or they've always done what they can to help us. The process has been simple and pretty easy. Usually, you just go online and fill out the paperwork. The reps are always nice. Everyone is super helpful enough.

The laptop came out good. My daughter spilled coffee on the keyboard so it wasn't working. Now it is. But on the front screen on the left corner, there was some cover on that screen and a small piece is missing. I didn't reach back to Squaretrade because it is a hassle to send the laptop back and bring it back. But I would encourage everybody to buy a warranty. It's helpful to have it. For extra three years, it's worth it.

I bought three iMini Pens and two of them have gone bad. I used Squaretrade and the lady I talked to was very professional. She took care of me right away. Squaretrade sent me $17 back for them but I can't buy them for less than about $30 now. I bought SquareTrade so when the iMinis go bad, I can get them fixed or replaced but I couldn't do either one of those. I'm gonna lose about $12 on each one of those plus the shipping cost. It's better than getting nothing but it's not enough money to replace what I bought.

SquareTrade handled everything well. I sent the laptop in. They said it would take 10 days and the laptop came back within that period.

The printer was acting crazy and would not work properly. It kept on dropping all my connections with the Wi-Fi, and then the top feeder wouldn't feed. It's just a little over a year old, and I filed a claim. When I bought the protection plan, I didn't have to do anything to register it which was really nice. But the receipt was really hard to understand. I got information on the store receipt and went to that place online and then they sent me to someplace else and then I was with Allstate. I had no idea who I was dealing with. I never bought the protection through Allstate but the claim went through and I got reimbursed. They prorated it so I didn't get a full replacement. But it was okay since I got a year or two use out of the previous printer. The process took about 10 days. Then I went out and bought another printer.

I got SquareTrade in everything. Every time that it is offered, I take it. When the item gets bad, you don't lose everything. People should buy the protection plan.

I bought a protection plan for a Hewlett Packard printer from Staples. When the thing that moves to print stopped moving, I put in a claim. For some reason, when you go to the SquareTrade website, it tracks everything. It asked me for a receipt so I called Staples and Staples was able to pull it up through my rewards account. Once I submitted that, the check came in three days. It was very fast. The protection plan is incredibly valuable. I buy them all the time and I usually buy it at the store. I didn’t realize that you could buy it straight and I'm going to go check that out.

I've had a lot of things with SquareTrade, including a television and Bose headsets and speakers. I don't feel that the cost is less expensive, but it's competitive. I've also enjoyed using it. There was never any issue. Everything's been positive.

Squaretrade is good to have. Since my daughter has been playing for so long on her Amazon Fire HD tablet, it had a crack on the back cover and it separated on the tablet and the screen. I had to make the claim and try to fix it before the warranty expired. Everything was easy to do, but it was a little inconvenient since we don’t have a printer that I could use. I had to put the format in my thumb drive, take it to UPS, and print it. If I didn't have to pack everything in a box and try to send it out, it would be perfect to have this warranty. It would also be great if we can just have a QR code and take the item to UPS or FedEx. They can scan the QR code and everything else is on there then it would be handled.

We did a claim on a TV and because it's a known problem with the LG TVs, SquareTrade was not gonna cover it. It was LG’s problem and they wouldn't cover it either. The individual we worked with at SquareTrade was reasonable. However, my case was escalated, and the person that it was escalated to did not handle it right. They all communicated well, but nobody was willing to handle it. It was given back to the lower level person who gave us the information we needed to communicate with LG. That was the nice part of it. We thought, “Okay, it’s gonna be handled,” then LG said it’s because it was out of their year warranty. It wasn’t that much out of their year warranty.

When the $150 memory on my computer went bad, SquareTrade took care of it. However, when I bought the protection plan and as soon as I got it, I didn't know I had to log into the website to set it up. A few years down the road, I finally had to set it up, and it was a pain in the butt to do. Otherwise, once I got it all figured out, it was all good and easy. I did all the stuff for it and sent it in. They got back with me and they sent me a check to replace the memory. It only took two days and it helped out. Now, I've been buying the protection plan on everything I buy. It’s been $15 and $10 on the insurance and I'm covered. It’s well worth it to get it.

My Apple Beats speakers stopped working and the metal part on the outside started turning a rusty color. I logged online and filled out the form. It wasn't very difficult, but I wasn't impressed. The process wasn't that great. I couldn't print out the label. Apart from that, as I answered the questions in the system, it automatically came up that I needed to ship the product out for repair, and then would ship it back. That was simple, but I would prefer if they would have just sent me out a new product rather than me having to take my time out to ship it out and then they repair it.

When the screen on an HP laptop was bleeding, I had a hard time submitting the claim. The company couldn't get me a label. They had to mail it to me. I also had to call three times. Other than that, it went fine. Squaretrade fixed the laptop and returned it very promptly. It came back dirty though.

My breast pump broke down at the beginning of this year, so I had to contact Squaretrade. They couldn't replace my pump. Instead, they just sent me a check of equivalent value. It was amazing. I have a lot of stuff that I had insurance from Squaretrade. I usually get it from the store where I usually get my products from. They explain it briefly at the store, but not in detail. I read the brochure, which doesn't have a lot of information in it, so most of the time, I end up looking it up online. The brochure needs to provide more explanation as to what the insurance entails. I know it's good because I've used it. For other people though, it'll be more beneficial for them to read through what the insurance entails and what exactly it covers.

My daughter dropped the laptop and spilled some Dr. Pepper on the keyboard. I sent in a claim and they fixed the keyboard, which was good. But it's still kind of laggy and the speakers still crackle. When you send in a claim, you should make sure they're very specific on what they have going on with their computer. Because the first time that we sent our computer in, SquareTrade sent us a box with a printout of a sheet that we had to fill out to send with it. This last time, we had to kind of find something to cobble together and send out. Overall, I'm satisfied. But there wasn't really much explanation as to why they didn't fix the speakers and why the hard drive would be so laggy still.

I've got Squaretrade on a few different items. They offer good quality for the price. When I had a claim, everything was done on their website and through email. It was short and sweet, and it was way easier than I thought it would be.

SquareTrade has been good. I’ve used it for one of my cameras and I was happy with the turnaround. I also have one submitted for my computer to be repaired. It was all online and the process is easy.

It's nice to have asset protection. I signed up for the insurance through Walmart and when my Samsung J7 Prime phone was broken, I claimed some warranty. It was streamlined and easy to do. I had to have my original receipts and I had to give my information, including my name and address. I had to tell them what happened as well. Once I printed off the shipping label they gave me, I shipped them my old phone. As soon as they received it, I got a confirmation email saying that, “Hey, we received the device. Now, we're going to send you a replacement device.” Within two to three days, they were supposed to send me a replacement device. I got a tracking number from FedEx. I tracked it, watched it, and it said it came. I came home that day to see it, but it was never there.

I bought a cassette player with the radio on it and also a CD player. I was really excited when it showed that Walmart had one and I thought it might be better to get the warranty just in case, which I did. But I was disappointed when I called up. They told me they couldn't give me the same one back, so they said they were gonna give me the money instead. I really wanted another one, but they said that it sounded like the cassette player was broken. But the rep who helped me couldn't have been any nicer. He was trying to figure out the best thing for me to do if I should go find somewhere to fix it and then we just decided on the money. I'm pretty satisfied.

Sam's Club asked me if I wanted to get insurance. I said, “Sure. Yeah” because you never know what could happen. They said Allstate covers the TV. I went ahead and got it. I had an issue a couple of weeks ago. I called Allstate and they said I'm supposed to get a check for the TV and they would send it in a week. I never got it yet, but they resolved everything by the way it was supposed to be.

SquareTrade was amazing. My 65-inch TV malfunctioned and they did it faster than I thought it was gonna be. I spoke with somebody at SquareTrade and they were very professional and helpful. They didn't just say "We'll get the TV and give me this". They said "look, it should be right here, it should be right here".

The desk chair's arm broke so Allstate asked me to send them a picture, which I did. They sent me the money for the chair, and I went and replaced it. Everything worked out well.

I have purchased SquareTrade for a laminator and I’ve filed one claim on it. It started making weird noises and not laminating correctly, so I sent it in and they weren't able to fix it. It was too hard to pinpoint what was going on with it, so they gave me a refund, which was exactly what I paid for. But I wasn't able to get in contact directly with the manufacturer. And when I originally reached out to SquareTrade, they said that my item was still under warranty and I could talk to the manufacturer. But there was no way to get ahold of them, so I ended up living with it for a little bit. Then once the year was over, I contacted SquareTrade.

We had a great experience working with you. You made it easy to send back. But Let Me Tell you what happened when you sent it back. 1st of all FedeX did not bring to my door. We are very lucky to find it at the wrong mail box. We live in a mobile home park. Anyone could of grab it. My neighbor seen it and let us know. I was supposed to sign for it!! I did not!! But we did find it!! It's still in the box. If there is anything wrong with it. I'll let you know. Fedex sucks when delivering packages here.????

The bottom half of the screen of my Samsung Galaxy S7 went black. The only downfall of SquareTrade's process was that we had to look back on our credit cards to figure out when we bought the phone. They said that in a couple of months, the warranty would have expired. SquareTrade told me that the issue was the motherboard. But, the parts were gonna cost more than the phone's worth. So, they credited us and I went to buy a new phone. We ended up spending more but we have their insurance on the new phone.

I'm greatly satisfied with SquareTrade. When I filed a claim for one of my televisions, the rep was so helpful and the delivery of the replacement was really fast. It only took about three days. The guy also gave me all the information and when the appliance was going to be delivered. He told me that before I accept the product, I had to look on both sides of the carton if there was some damage. Then, if there was some damage, I shouldn't accept it. He also told me that once I opened it, I should turn it on. And if there was problem, on the two days, I should let him know then they would it send back to the manufacturer and send another one.

The SquareTrade rep I spoke with seemed knowledgeable. He walked me through a couple of steps and solved my problem. They're really awesome and I had a good experience with them.

The warranties and extended warranties that I've had with SquareTrade have pretty much done what they say they were going to do. They could fix the item, replace it, or give me a refund. If I submit a claim online, it goes through on the same day. I also talk to them on the phone to do that and as long as I can get in contact with a human, it goes quickly. They’re straightforward with what they do and how they do it, too. So for me, everything was awesome and I tell people about them all the time. I'd say that if they’re going to buy something and need an extended warranty on it, or if the seller offers SquareTrade, they should get it if they have the money to get it.

SquareTrade has been working fine for me so far. They are pretty fast at getting back to me despite everything that's going on even if they just shoot me an email. Recently, I used the plan for my vacuum.

I had a TV claim and they said they would replace the defective unit. They didn't have the exact same one so I had to go back to the store and buy a different TV. They sent me a check for what I paid for the first unit within days.

Outstanding service, fast, efficient and no hassle claim process. Worth every penny I spent for the insurance. Claims department answered all my questions and resolved claim within hours of filing claim. Check was mailed out and received within five days from start of claim.

When my faucet stopped working, Squaretrade replaced it. I bought the insurance for security. It's great. Good service.