Allstate Protection Plans Reviews

The headphones weren't working and when I tried to do the claim with Allstate, I answered all the questions like I was supposed to. Then, I was asked if I wanted to get a gift card or get a new device or get it looked at. I wanted to get the Walmart gift card but I clicked the wrong thing. I tried to go back and redo it. But I never heard anything back. It didn't go well because Allstate didn't get anything done with it. The cost of the warranty wasn’t a problem. But I regret getting it if I never got any assistance with it. I tried reaching out to the contact support and I'm not happy.

The claim was for the little pegs that go at the bottom of the bed. They were stripped out. They weren't able to hold up the bed. Allstate replaced them, and everything is going fine with it now. It was just hard trying to get on the website that Allstate sent. Other than that, everything went fine.

I use Allstate Protection Plans for all my electronics. And if jewelry is an option, I use that as well. I had to log in and verify the purchase date. I typically do a digital pay or if I can pay in the app so my receipts are automatically uploaded so I don't have to keep up with them. So, my receipt was already on file. I just had to submit the claim for what item I was filing the claim on. I had the option to either get a gift card or have Allstate send me a check. So, I just picked “send me a check”.

I wanted protection in case something happened to my Bluetooth speaker. I was very thankful that I had Allstate. They were very kind and made everything right. Everything was very simple to do.

The last claim I submitted was for my daughter's washer. The timer went out. The problem is if you buy this warranty and you buy a part, it's up to the seller. If the part is no good when you get it, you have to go back to the seller and not the warranty people. When I did the claim on the first part I bought, the rep asked, "Well, did it work when you bought it?" I said, "No, it didn't." She said, "Well, we can't warranty that."

The tablet got knocked off the table and it was broken. I went online and saw how to file for Allstate to fix it. I filled out the form and followed their directions. The process took a little longer than what they said it was going to take but I wasn't tripping over it. In the end, the tablet came back working and my grandson was so happy. All his stuff was still on it. Last Christmas, I bought another one for my other grandson and I bought the Allstate warranty for it. I'm so glad I did because they did such an excellent job with this one.

Contacted Allstate. Spoke with a very nice and intelligent human being that knew what I needed and my new replacement phone has arrived today. My old phone was a Samsung Galaxy S20. The replacement is a new Samsung S23. The young lady is very knowledgeable, an expert in her field. Both thumbs up!

The customer service representatives at Allstate were horrible. I bought a TV through Costco. They wanted me to do their job when Samsung said that the TV needed to be repaired. There were two weeks of back and forth. “Take pictures of this. Take pictures of that. Do this. Do that. Unplug it. Factory reset.” We did everything they requested, and Samsung said it needs to be repaired. It took two weeks of complaining to finally tell the person that I wanted to speak to a manager. The repairman finally called and said, “Oh, I can just imagine what you went through.” I was doing their job instead of doing what Samsung told them to do.

I purchased the Allstate plan because it was on two recliners. So, due to their mechanical nature, I thought a three-year coverage would be good. Unfortunately, both recliners malfunctioned, and one of them in a catastrophic manner. I put in the claims, and everything went through just fine. I sent pictures and description, and the claim was covered. The process was electronic, and they went through email. They ended up compensating me pretty much the entire retail price of each chair. It was 100% valuable for me. As far as this plan went, it worked very well for me in the past, too.

When I was in Walmart and I bought a necklace, the rep asked me if I wanted to purchase an Allstate plan, and I said yes. I bought the item as a gift for my son, and he got in an altercation with someone and they tore it off of his neck. I did a claim. I didn't have any problems, and they sent me a check for it. I appreciated it a lot. I would advise others to get it because it pays off, and it doesn't cost a whole lot.

I recently filed a claim about my pool and it was pretty easy when I contacted Allstate. The rep I spoke with was excellent and they gave me a refund. I would recommend Allstate.

I got the protection plan for a cellphone and the experience with Allstate has been good so far. I had an issue though. I made a claim but I haven't even mailed off the product yet because the shipping label that was sent to my email was unprintable. I sent an email back to Allstate stating that and they sent me another email saying that it should be clear, I should be able to click on it now, open it and print the code. I just need to make sure I can print this label.

Our daughter works for Nebraska Furniture Mart, and since she started working there, we simply buy most of our things there. We've purchased several things, and SquareTrade is the option for the extended warranty. Recently, we had an issue with our dishwasher. We did a claim and SquareTrade sent someone out and he fixed it. Within 30 days, it broke again and now they've replaced it. We got the check and we went out and purchased another dishwasher. It was a great experience. SquareTrade was very easy to work with. My only problem is that my floor got ruined because the dishwasher leaked. SquareTrade does not cover that. It just covered the repair of the dishwasher.

Updated on 03/03/2023: Hello, I am contacting you again because the check with the amount of the refund that you offered me ($359.99) has not been sent to me, I want to know what is happening? Thank you. This is my Second request in this regard.

Our smoker pit stopped working and they were very easy to work with getting the problem resolved fast and easily in a matter of minutes on the phone. We bought the plan from Walmart not expecting to need it but when we did it was very easy to use. Thank you again.

It was so easy and pleasant to speak to an Allstate agent, she seem to have all my information readily available, and she only asked a few questions related to my issue, then she took action. Next thing I learned was that my issue had been taken care.

I filed two claims and I tried doing them online and I had some issues. One of them wasn't showing up at first, the Chromebook and for the air fryer. Based on the reason I put in for the claim, I wasn't getting anything. They said they couldn't process the claim. But I called in for the Chromebook, and it was super easy. They were very informative and professional, yet friendly. They got it done within minutes and told me that I would receive an email with the information to ship the product back by FedEx, which I did, and I got that done either the next day or maybe the following week. So the process was very smooth. They got there, I tracked it and they sent it back. Everything was done within a week. So that was great. Based on how much I paid for that plan versus how much the Chromebook costs, I paid about $40. It was great based on what I got.

The TV screen would get a big, black blotch on it, and it would spread, and you couldn't see anything. We initially contacted the third party company and after two and a half hours on the phone, they were not the people that needed to be contacted because the Allstate Protection that we had as a five-year warranty on the TV when we bought it was still in effect. The third party company told the Allstate people what the problem was, and then the Allstate's offshore person got on the line with us but she was totally given the wrong information about what the actual problem was. I ended up having to spend another hour or so with her on the phone, explaining exactly what happened.

I call on February 3, I was given appointment for February 7. That appointment was canceled due to the part was unavailable then then I was given an appointment for February 15. That appointment was canceled due to the part was unavailable. Then I was given an appointment February 20. That appointment was canceled due to the part was unavailable then I was given an appointment to February 27. Part will not be available.

They sent me the wrong color and now they have closed the claim I am stuck with a gray fireplace heater instead of the saw cut brown that I ordered and paid for and it doesn't match any of my furniture. I would be Satisfied if they would just send me a new heater insert.

After a few years the caster broke on my chair and could not be replaced so Wayfair refunded my purchase price, without hassle. The whole process happened within a matter of a week. Definitely will be getting the insurance from now on, well worth the extra!

The computer locked me completely out when it was trying to update to Windows 11. The gentleman tried to help me out as best he could, and we walked through all the different steps. He sent me links and stayed on the phone with me. He was great. He understood that there was no way in heck that it was gonna be corrected by my means, so he said, "Okay, I'm gonna process you and go ahead and just send me the computer." I boxed it up and shipped it to them. Then they had it back to me in less than two weeks. They did a great job. The computer is working great. I was very thankful.

Have not came to see my sofa but when I put the claim they respond very fast and set me a date to come out to see my property and to see what they're going to do with my sofa. Other than that I’ll review.

All three USB ports on the TV stopped working. I went to Costco and gave them some information off the receipt. They gave me two choices online - one was a Samsung, one was an LG. I didn't like LG at first but I swear by them now. I had to configure everything however. It sat downstairs by the front door for three days before I had time in my schedule to do that. Other than that, Allstate Protection Plan works perfectly. I got a computer this past September and I bought the warranty for it as well.

I shouldn't have to wait this long to have my ice maker repair. I need the service of my Samsung Smart Fridge, and it shouldn't have taken this long and you guys sent me the wrong part for the Tech that was sent to repair my Fridge.

When I had to file a claim, it was very simple to go through. There was no hassle. So it worked out very well. I was very impressed by the way it was handled. It was handled very, very easily and professionally. So I went ahead and purchased another plan. The value of the protection plan was worth the purchase.

Employee Amoy offered to sign it and send it on and I will receive the check in 5 days. As of today 2/23/23 I still have not received the check and I had to go buy a new machine and pay for it. I really am disgusted with the service I have received and am telling everyone what rip off you are. Your ad says "Here to help anytime 24/7." I think that is false advertising.

Submitting a claim for my printer took five minutes. Within an hour, they sent me an e-gift card and I went out and bought a new one. I wasn't expecting it to be that fast but it was great. I suggest people to come through Allstate.

Item was mailed in for repair and was returned about 9 days after it was shipped and so far the problem no longer exists. The packaging for the return was great as far as padding and protection for the item.

The process was a little dodgy because I didn't think that it was handled fairly the way it should have been. I bought an LG TV, which is not the top of the line, but it's not the bottom either. Then, when I went to exercise my warranty, they offered me a Hisense, which in my mind is not the equal of the LG. I offered to pay the difference, but they were intransigent in their position and they would not budge.

It's easy and quick with Allstate. I submitted a claim online and then they sent me a UPS sticker. I sent the item out and they contacted me and said that it wasn't repairable. I got it through Walmart so they sent me a gift card to get a new one.

I got coverage for an earpiece. Something happened with the speaker so I sent it to them. They weren't able to fix it so they sent a new one. The process was easy.

I was experiencing some problems with my laptop. I was scrambling to look for a warranty plan, found out that it expired, but luckily, I remembered that there was also this Allstate Plans, so I decided to give that a shot. My overall experience with them was fast and helpful. The person that helped me went over the problem, too. The service was good overall.

When I got in touch with them by email, I never got a response from them. But it's easy to file a claim and get all the info that you need.

At the time, my husband decided to buy a protection plan. It was only 5 bucks, but I'm not purchasing another one. We used the protection plan recently for a weed whacker, and it was difficult when I had to go on to try to upload my information to find the place because they kept wanting everything electronic. A weed whacker's not electronics. I also had to upload the information three times and the system kept saying, "We got your information," and then the next day, I get another email saying, "We need you to upload it again." I even spoke to a person on the chat and she verified that they received the information. In the end, Allstate sent me a check, but it wasn't for the full amount. It was prorated. All in all, it was a hassle getting the money back and it wasn't worth my time. We just bought a new weed whacker.

The first few days, I tried to make a claim with Allstate but the website kept shutting me down. It kept telling me there was an error. That lasted four days so that was frustrating. When I finally made a claim, it was smooth sailing after that. They walked me through the process, and within a few days, I got my replacement TV. There was a little bit of back and forth but it wasn't horribly complicated. Allstate is better than other warranties that I've dealt with. I got a warranty with a different provider on a recliner chair. They were a horrible nightmare. It took weeks upon weeks then they didn't even honor the full warranty. Having compared to that, Allstate was amazing. I will recommend it to everybody anytime.

We purchased a protection plan on our Ooma phone base. It failed after 2+ years. We contacted Allstate and quickly resolved our claim. Very easy process! We will definitely purchase protection plans on every item we purchase. I highly recommend this product.

Look these ticket numbers. There are more but these are the only one that was given to me. Ticket # ** and **. This ordeal was completely **. Countless lies. Runarounds. Passing the buck. No compassion at all.

Had to buy another 65 inch TV 2 years ago so I bought a new TV at Walmart and then bought a 3 yr warranty with it. After 22 month this second TV lost sound so made a claim. I was highly impressed with the service I experienced making my claim. It was relatively easy and the customer support was very good. We tried a test over the phone first then it was determined I needed a replacement. Did that via the internet and received a new TV delivered to my home within 5 business days.

Glad we spent the extra money for the protection plan. Our TV died, we submitted the claim, spoke to a representative, signed an affidavit and got our money back to purchase a new tv. Definitely made sure to purchase the protection plan again with our new TV.

This is by far the best protection plan I have ever had for my products to include my iPhones. Their customer service and support is far superior to any protection plan I have ever had. They are fast and professional as well.

I will get Allstate Protection with every large purchase from now on!! Thank you. I had a couch and loveseat that were coming apart and the manufacturer closed and they were able to assist. The process was pretty simple as well.

Watch broke. Went dead in the first - Allstate coverage was for 2 years, but was told that the manufacturer's warranty would have to be used. Fitbit said watch was no longer in warranty. I sat on the warranty for another year. The day before the warranty expired, I contacted Allstate. I was offered a cash offer or could send the watch in and they would either repair it or replace it. I had a check within two weeks and no hassles. I was thrilled with the service and now check to see if items I buy on eBay offer a Allstate Warranty....Walt D.

I have had to use my Allstate Protection on two of the six products I insured. Each time went well. They were nice and fast. At first, they want to see if it can be worked out with the company who made or sold the product and if that doesn't work out then they fix the problem. No complaints.

It took over two days just to be able to file a claim. The website turned out to be useless and it took three different call center personnel over two days just to file a claim. The issue did finally get resolved but I wouldn't recommend this insurance to anyone else after my experience.

The customer service I received was great. Very cut and clear. Quick responses. I called a representative to assistance me with a claim and he was very knowledgeable in what I was calling about. Wait time wasn't long. Very cut and paste..

I received an initial single email from indicating I would receive a feature comparable replacement TV. The TV was not delivered and after 2 weeks and no contact from Square Trade, I found out that the TV was not shipped.

I had a recent claim for my damaged coffeemaker. They emailed me back saying that it was not possible to fix it. They were gonna keep the coffee maker that ultimately couldn’t get fixed. As soon as I gave them my receipt code on the bottom of the OR when I purchased the item, the process was quick online. That same day when I fill out all the questions and the stuff that I needed to fill out, they gave me the steps to send the damaged coffee maker back. The only thing was when they gave me the QR code or the code, I still had to pay out of pocket to get it sent over.

I have a child with autism who is very destructive, so we tend to get insurance for a lot of things that he uses on everyday basis. He uses the headphones and the Fitbit all the time so we insured them under Allstate. I've done everything online. I was given a little pamphlet and was told to log in to the website and make a profile on there. I created it. If you need to add other items on there, you just log in and add the items that you have. It's just asking for the receipt. When I first did it, I had a hard time. But after that, it was easy.

We only had our TV for a year and the TV was just giving permanent lines in the screen and then it was starting to flicker. It was easy submitting a claim with AllState. They were very helpful. It was well worth it.

We always get a plan because we've had good experience with Allstate. The most recent claim was for my cell phone. I dropped it in the mud. I was able to send it in for water damage. It wouldn't work anymore. They had a Walmart gift card refund to me within a couple of days. That was only a $50 phone, but I got my money's worth out of it and I would be able to purchase another one. I was very impressed with how quickly they responded and that I could do everything online.

Allstate will pay for something if it gets damaged. You can do it online. Sometimes you have to call. If you can't get it repaired yourself, you gotta call them and they will fix it. You gotta send it in. They replaced mine online with a voucher. And I could go back and buy my own. Get Allstate. It's worth it.

The hair clippers stopped working and it was very easy submitting the claim. Allstate paid me for my damaged item and told me that I could keep it so I just trashed it and threw it away. The protection plan was very valuable because I didn't have the money to replace the item.

Allstate Protection was bundled with my eBay purchase. I had a watch that was certified refurbished. When I did a claim, it seemed seamless. But then it was a bit of a letdown. I was given the option to choose between getting a refund or getting a replacement. I wanted a replacement. I didn't want to go through the extra steps of finding a watch that was in a similar good condition and then to make sure that one was all right when I got it. The claim was on hold for a couple of days and I had to do some extra stuff with it. It ended up being a reimbursement check. That aside, having Allstate was convenient and it was a lot easier than going to a store.

I filed a claim a week ago and they repaired the problem and they're sending it back now. It took about a week and a half. I did the claim process online. They asked me four questions about what was wrong with it and then gave me solutions. So, my solution was to send it in to repair it.

I got a protection plan for an icemaker. When I bought it, the idea was that if it broke, I'd be reimbursed. But that wasn't the case and truth. When they asked for the receipt, I sent them a copy of it but I wasn't paid in full. The receipt was for $80, I got paid $50. Also, the price of the icemaker increased. The cost of a new one would have been $100 as opposed to the $80. Aside from that, the local repair people couldn't repair the broken icemaker. The repair would have cost more than the item and they found that out quickly. But after all was said and done, Allstate settled at $50 and to me, that means they didn't honor the agreement.

I got Allstate Protection Plan for my TV. I had a good experience with them. They replaced my TV.

We make claims online on the website, then Allstate gives either a credit for the amount in some cases, or they'll ask to ship the item to them. I've done it both ways. They'll either fix it or give me the purchase price. I can also send them an email or a chat, then they get back to me in a day. That's good. Allstate's price varies based on what is being insured, but it's reasonable in most instances. Overall, having a protection plan is quite valuable, but only if it is not too expensive. I've seen protection plans worth $200 for something that is worth $500. That doesn't make sense. I just roll the dice in those scenarios.

I have Allstate on the phones and I'm glad I do. Typically, my husband and I haven't had phone insurance. We usually just have our old phone as backup and my son always made me get it because he works in the field where it’s a little rougher with stuff construction-wise. This time, my husband and I both ended up with $1,000+ phones and the Allstate protection plan was 120 bucks cheaper than the monthly plan. I was even told by them, technically, if I don't use it, I can return it for a refund if it has never had a claim or anything before the end of the contract.

Allstate covers the product if it breaks. It's easy to navigate. I was given a gift card to replace a broken vacuum cleaner.

I am so glad I got that Allstate protection plan for him two years ago. Because those hand controllers, you slam into this and that when you're playing. You don't realize that all of a sudden, you did move. They've messed up and I've sent the Oculus in, and 100% coverage. Got it back in four days. Very good turnaround.

I'm a guardian for the person that owned a phone that was dropped and smashed. It did not let her make any calls or anything and she needs a phone. So, I went on the website, contacted Allstate, and submitted the claim. It went through perfectly. It was wonderful. They had to mail me a paper check in a week and a half. So, it did not take long at all. It was unexpectedly easy and a great experience.

I purchased a SQUARE TRADE Premium Warranty for a refrigerator and somehow they lost my info. I have been calling everyday for over a week and keep getting the runaround and they keep asking me to send more pics of my receipt and pics of my refrigerator with a handwritten not of the date and time the pic was taken. Over and Over... I have sent them in more than once and I keep getting the same response...That it will take 48 hrs to respond...but in the meantime I have been dealing with a leaking refrigerator for over a week even though I have a warranty that I Already Paid For!!

I have a Samsung tv through Allstate with Costco and they never took care of it. Nobody called me back. The TV has been out for a month. But the other one was a great experience. I replaced my washer with this new one, and one year later, it had a problem. I called Allstate, they said, "Nope, we realized it's a major issue. We'll send you a gift card to get a new washer," which I was very impressed with. So, I will continue going with Allstate and make sure I have it. Get it.

I purchased Allstate for a PS4 controller. I like that they paid me back for the item.

I bought a computer desk, and the wood where the screws went in was splitting. When I tried to submit a claim, something was wrong with the website and it wouldn't let me log in for a while. Other than that, it was easy, and Allstate emailed me a gift card to replace it. I just submitted my receipt and stated what happened to the item and a couple of pictures.

My vacuum cleaner broke down after good service. I was still covered under my warranty and when I contacted Allstate, the customer service representative was efficient, polite and knowledgeable. He made my experience very pleasant. I would certainly buy an extended warranty again. Thank you!

Overall, I’m satisfied. It was quick and I got my refund back quick however, I don’t think it’s right, but I ended up getting less back than I paid and I also paid $8 dollar 2 yr warranty for. That part wasn’t right as when we were in yet we expect that it will be covered. Yes, I was told that I could go find the exact it would have to be the exact thing, but after it broke so easily, I would not want that exact thing.

The process for filing a claim was easy and the claim adjustor was easy to work with. I just have to send the receipt in and sign an document and returned it. I received my claim approval the next day.

This company sucks. Everything is misleading, they won't help you. They are supposed to insure, all they do is collect and leave you high and dry. I am very disappointed, couldn't be any more disappointed. They should offer you the option of having a refund if your item breaks. I was able to fix it on my own, but the principle stands that an insurance company should be more willing to live up to their name and purpose.

Allstate helped me get my replacement TV fast and were very professional and helpful!! I love my new TV! Every time I call they always helped me and processed the claim quickly. I would highly recommend this company to anyone.

We bought multiple controllers and I pulled the receipts out and had them all jumbled together. So, I wasn't sure what receipt went with what box. When I had a claim, I had to call Allstate three times. The first time, the guy said we needed the right receipt. I wasn't sure what receipt it was, so the second time that I called, the girl said that I needed to submit an email with such and such receipt because there was not an open claim or policy. So I went online and went through each receipt and typed them all in. Finally, I found the one that was the receipt specifically for this controller. Then I called back the third time and the gentleman said that I needed to try to reach out to Microsoft. So I did reach out to them and they said there was nothing they could do for it and to call Allstate back.

I've been a customer of Allstate since I was 16. My father had Allstate, so I stuck with them. No matter where I lived, whether it's in the United States or in Canada, I just stuck with Allstate. Our protection plan was for the washer and dryer. Were having problems with the washing machine. It seems to be leaking. So, we filed a claim and it turned out it was not the washing machine. It was the water heater that actually was clogged and that was something that was dripping in the same area. It was fixed and all is good. Having Allstate, I don’t have to worry if something was not to work, which happened here this time. I just make the phone call, I make the claim online, and then I don’t have to have to deal with it.

I have been trying since Jan 16th to get my TV repaired. There have been many errors on their end and I did all that was required. They emailed me on January 17th saying compensation was mailed. I called today and they said lost in the mail and they would issue again in two business days. Their policy is supposed to be five days. I am at a loss as to what to do next.

I've used Allstate Protection Plans and they're excellent. I also have an Allstate protection plan on both my DVD and Blu-ray.

I had a very good experience with Allstate. The item went bad and I had to submit a claim. It didn't take too long. They just asked me what happened to it, agreed to a refund, and they sent me a refund. I would recommend Allstate.

I did a claim to Allstate for my Xbox controller that had broken. I did it online and they ended up sending an e-gift card to purchase a new one. It wasn't the whole price, but it was most of it. Everything went quickly. It was a good experience.

My 65" tv went out overnight. The screen was black. I called and got a refund in 3 day and got a new one. Allstate is fast, reliable and so easy to file with. I purchased the coverage again with the new TV!

Awesome!!!! I expected to have all kinds of problems trying to get this computer fixed, BUT NO, ALLSTATE TOOK CARE OF IT RIGHT AWAY. Gone one week and it's back. WAY TO GO ALLSTATE, THAT WAS AWESOME. Not a worry in the world. THANK YOU.

I got my computer repaired using all state protection plans. Going through the claim process too a little while about 2 weeks total. After the claim was finalized, the repair was quick and easy. This process took about a week.

I have two pumps down in the basement and one of them kicked in but the other wasn't keeping up. We had high water and the alarms went off. I called Allstate and explained the scenario. The first lady I spoke with hardly spoke English and she was very rude and didn't understand what was going on. Then, the manager came on and saved the day. They sent out a check and I was able to buy another pump. Also, they told me I could submit a supplemental order because the pump I had to buy was a few bucks more because of the price of inflation. It was pretty cool but I'm not really worried about it.

The tablet wouldn't come on anymore. I called up the number that they had on the warranty. They were very helpful and patient with me. I had to hold on until they had something else to do as far as my claim, and whenever they came back, they always apologized. They sent me a free return label so that I could return the tablet. I did then it came back in four days after I had sent it to them. When I opened it up, it still wasn't working. It was doing exactly the same thing. I had it on the charger like they told me to but it didn't work. When I talked to Allstate about it and said that it still didn't work, they offered me a refund.

I made a claim for my son's bed. The pieces broke. The process was easy. I just had to follow the link. They told me exactly what to send. I had to confirm when the policy started. They sent a check in the mail to replace the item. It came faster than what they said. The communication was great. They responded quickly. If I texted them in the morning, I would have a response by noon. I didn't have to wait days.

Plan said would replace item if possible. Would not replace item due to it would cost $10 more at today’s prices and wanted to send a gift card for the amount paid. What about the cost of the plan? Very Dissatisfied

I filed two claims with Allstate. One was for a little 6-inch mini chainsaw, and the other one was for a set of gaming headphones. Every time I've done a claim, they would tell me to contact the manufacturer. Whenever I would try and get ahold of the manufacturer, they would say "No, just go back to Allstate." They prorated the headphones. They didn't give me back exactly what I paid for them, but close enough.

This is the first time that I ever did a claim on a phone, and everything went great. Most of the stuff was handled online, but I spoke with someone once as well. Everything was easy, and Allstate sent me a check to replace my phone.

I did the through the text message. The lady I spoke with was nice. She got everything through that instant for me. It took 48 hours and I got a refund for the blanket.

I purchased this "protection plan" through eBay for an electronic item. The item was warranted for 90 days. Allstate refused to even look into it, telling me that the item has a 1-year warranty. "CLAIM DENIED" this is typical of how Allstate has always done business, had I known this was an Allstate company, I would've saved my money.

Finally got the claim filed and paid after a little over 2 months. But happy to have situation settled. The last person to handle the claim was very nice and I believe he should get a raise or bonus. Hopefully I don't have to worry about filing another claim.

They listened to me and were able to help me in a fast and effective manner. Polite service, quick delivery of reimbursement. I would suggest that they look at documentation provided and be a little more thorough, as they asked me for the receipt twice after I already uploaded it and had to prompt them to look for it. When I offered to send it or upload it for the 3rd time they declined and helped push the claim forward right away. Otherwise a good experience.

Allstate has been great to work with. I purchased a warranty for my TV several years ago. When my TV stopped working I remembered I had insurance with Allstate. I contacted them and they did have me spend some time finding paperwork and original receipt. But after that my warranty claim was accepted and I was reimbursed the original cost of the TV. At the time they said it would take up to 5 days to receive my check, I received it in 3 days. I would recommend Allstate insurance and will purchase insurance in the future.

I got Allstate for an electric toothbrush that I got at Walmart. We had an Oral-B that broke down pretty fast. So, I said, "Sure. Why not?" We didn't even have the toothbrush for a year and it started having problems with the charge on it, and then it just wasn't charging at all. To submit a claim with Allstate, I had to send the toothbrush in. It was only a day before they got back to me and told me, "We're sorry, we can't fix it. It's non-fixable and we're going to just reimburse you for the item." However, I thought I was getting something in the mail, but it was a digital charge. I was waiting around for the 7 to 10 days that they give us. Turned out that it was processed right away and I could have had access to it right away had I known it was digital, had they made it really clear.

Any time I've had issues with anything, Allstate always fixed it, and every time, I've been satisfied. The only thing I would complain about is that there's one TV I couldn't find the receipt for, even though I purchased the plan for it, because I didn't register it, which was all my fault. They couldn't do anything with the claim. Luckily, I ended up finding the receipt. People need to make sure and fill out the information in when they first get the protection plan and also hold on to receipt. ‘cause if they don't, then they're SOL. Any time I buy something with a protection plan on it, I take a picture of my receipt so I can have it for our records.

Getting the Allstate protection plan was smarter because if something happened to my computer then I could get it fixed. When I dropped it coming down the stairs, the claim process was good. I sent them the information and the computer, and it was fixed. Allstate is good at fixing their products, keeping the consumers happy and doing what they have to do. They're very sufficient.

Allstate is like an electronic extended warranty. All they really are is they provide either a replacement or a fix. It's something that you would buy when you purchased something electronic, maybe even a phone. Sometimes they cover things like bicycles as well. One of the speakers on my headphones detached. I looked on the receipt and called the number that was on it to replace it. Allstate reimbursed me for them. Get the warranty.

The TV was not working because it had a problem with the LCD panel. I called Allstate and then they collected it from my home one week and a half ago.

I submitted a claim for my treadmill and it was fairly easy. I had to reach out to a service company that could repair it. I did my research and the closest one was two hours away. I had no way to get the treadmill down there and back and haul it down the back. Allstate reached back out to me and said the best thing that they could do was reimburse me for that treadmill. Their reps were super helpful. It looks like they were willing to get a good answer for me.

I got Allstate Protection Plan for my Ninja blender. I don't usually purchase insurance for electronics, and the reason why I purchased that one was because I knew it was going to be every single day use. What drew me in was the price of the insurance. I also submitted a claim and it went well. I sent out an email and then they replied requesting information, serial number and what was wrong with the item.

We had our television about three months and when we went downstairs and turned it on, it wouldn't. It didn't get any power. We took a picture of our receipt and did a claim online. We had to talk to a claims person and submit a couple more pictures, then we talked to another claims person. It was a bit of a process, and I would have preferred a reimbursement, but Allstate offered a replacement. I went to show it to my husband and it was gone. Apparently, it was a one time thing and I couldn't get it back, which sucked.

I bought a pressure washer and got a warranty for it through eBay. I used the pressure washer for about an hour the first time, then my son came in and said, "Hey, we're losing oil in the washer." I said, "What do you mean we're losing it? Is it leaking?" He said, "I don't see any leaks anywhere." He thought it was bleeding off somewhere into the water. I said, "Okay. Just go ahead and use it again. Just check all again and make sure it's okay." He used it again, then we lost almost all the oil. I'm not using the pressure washer now because, we gotta keep checking oil in it and if we ever lose all the oil and we're using it, then we're gonna burn the motor up.

Everything was great from ship out of defective item to return of repaired item. Tracking system provided by Fedex 2-day shipping was fantastic. Repair center just perfect. Many many thanks for a great experience. This is one very happy customer.

My son's Air Buds were in the snow for a while and they stopped working. The claim process with Allstate was all on the internet so it was very easy and I was extremely happy. I would recommend Allstate.

My GE Opal ice maker quit making ice and it started making a loud noise. It was just before the holidays and I called Allstate. Filing a claim was a little learning experience and I didn't get a lot of guidance. It was a pain in the butt because I called and they said I had to submit it through email. It was difficult to get a claim number. That took me a week or two. Then, once I got the claim submitted, I called a person and they eventually got back to me a week later, then another person a week later, and another person a week later.

I bought a 65-inch TV and it broke. I filed a claim and they sent a guy over here to check it out. He said it wouldn't be fixable and they sent me a new TV. He showed up on a Friday and the tv showed up on Monday.

I've had good results with Allstate and they are good to work with. The coffeemaker had issues and the claim went great. Thank God, I kept receipts. Without that, it really gets tough to prove. But I don't like it that many times when I get to Allstate, it just has a plan number and it doesn't say what the item should be. That's not asking much at all but they don't do that and that just blows my mind. I have to figure out which one it is. Also, I logged into it last night and realized two of them were old. The item got returned and they did not refund me my money for the Allstate. But other than that, I had real good luck with Allstate. Every time I get a chance to purchase, I do.

When we were buying the carpets, they sold the Allstate plan really well. They said it covers everything, pets, spills. We have five dogs and we spent 10 grand on carpet. But the process of filing a claim was horrible. We're a little challenged technically. The app that they have for it is hard to use. It didn't seem to work. I finally had to call and insist on speaking with a supervisor to do it for me, because the process online was ridiculous.

My experiences with Allstate are never good. It is like fighting a mad dog to finally receive claims. This call center worker was very professional and efficient, as well as pleasant. Hopefully, I will receive my check as promised though a few times it was my fault for giving wrong address.

When I called and reported the freezer malfunctioning, the representative asked various questions. I had already tried and checked electrical connections. She was satisfied with my actions. We received our check in great time. We will insure our purchases again! Very happy with this service!

The whole process was quick and easy. I had copies of my policy and my product purchase information. I simply logged onto the website and completed the claims form. There was absolutely no hassle. Within a few minutes the company sent a reply along with a printable shipping label. I boxed up the tablet and dropped it off at FedEx. Two days later it's on its way back to me. Total turnaround of about five days. I'm super happy with my experience with SquareTrade.

This experience resolving my claim was easy, but did take much longer than expected. My claim was in review for over a week. I had to call to push the resolution through. But once the resolution was made, I received my check in only 3 days.

Customer agent was excellent, went out of his way to complete information and generated the paperwork necessary to get item fixed. Happy so far, waiting to get back repaired or new computer. This really helped relieving stress for a senior. Also, was able to speak to customer agent without having to going thru several different steps to reach one.

Daughter with cerebral palsy dropped my iPad and the screen shattered. The Repair Depot repaired the iPad without any problem. They were efficient and courteous. Great job and pleasant experience. The attitude of The Repair Depot was outstanding. I would gladly recommend Allstate Protection. What an outstanding job. As a result of the repair we will be able to enjoy the iPad for many months to come. Thank you for all you have done.

My claim was handled quickly and professionally. I received a check for the full amount in 3 1/2 weeks with the minimum of fuss, very satisfied with your service! Once again great service, Next TV I buy I will make sure it has your warranty.

I had a tv covered by Allstate, the tv went out during the covered time, I contacted Allstate and after going thru the procedure to verify it was not working, they reimbursed me for the total cost of the tv, this was the second claim I have had with Allstate and both times they were very quick to respond to my concerns and I am very pleased with the service I received from them, I have both 2 more tvs and had them covered by Allstate, I strongly recommend this company, I give them 5 stars.

My experience submitting my claim went very smoothly. The claim was submitted and processed/paid very quickly. I would recommend the Allstate plan very highly!! I was surprised at how easy it was to submit a claim based on my word that the product was not operating properly.

My phone screen cracked so I took it in for repairs with the Allstate SquareTrade protection plan after paying my deductible. Called the location a week later and they said they were unable to locate a replacement screen—perhaps because the device was too new. So I called Allstate SquareTrade and they gave me a new place to take the phone. I picked it up and took to the second location—same problem. Finally they said to ship it to them for next day free repairs. This I did (after backing up my data).

Great fast response and warranty information. I was told I could have Walmart gift card or check mailed, I choose walmart gift card. I had it emailed within minutes! Customer service fast and friendly, completely satisfied! I had purchased gaming headphones and the speaker stopped working.

My Sceptre tv had issues with seeing the screen. I had the Allstate warranty plan. Contacted them and very helpful with my problem and helped me to replace my tv. I always get the Allstate warranty plans they are worth it.

My Apple Watch stopped working, so I submitted a claim for it. They couldn't fix it, so they reimbursed me the amount. The process was easy.

The PS4 quit working so I submitted a claim online. They sent me a label to send it to them and they had it for two weeks. They fixed the problem and I'm glad that the PS4 is fixed.

The controller button was a month old and it just stopped working and a piece of plastic snapped off. We did the claims process right on the phone and it was easy. The only hard part we had was we weren't sure if the bar code works at the store. We brought the controller back to Walmart and I was one day short of returning it because they have a 30-day thing. But we had bought the Allstate protection plan, which was fine. Somebody at the store who had more knowledge got to the bar code, and they used that and applied it to the new controller. We exchanged the controller that I had purchased to the exact same one but the protection plan didn't cover the cost of what you paid for the controller, considering you even paid for the protection plan. Allstate doesn't cover taxes. But that’s the only downfall. Otherwise, it was great and simple. So we got another controller and bought another protection plan.

Submitting a claim with Allstate was easy. I just went online and did it. Then I sent my laptop in for repair, and I got it back within a week.

We bought an LG microwave oven and a refrigerator and we put them on a protection plan. If we're not gonna take protection, we may get in trouble and lose a lot of money by fixing appliances ourselves. Any kind of breakage has happened more often in the recent years than it’s happened before. We submitted two claims to Allstate and to start it, I had all the information and we just went online. We called and I was surprised that we were able to reach somebody. It was after 6:00 and they were open and working. The experience was nice and good because we could reach somebody even if it was late and speak with them.

Hi, I finally got the check you sent me. Our mail was slow, so I apologize for my past remarks in the past before I received the check. Your customer service person who I spoke to last was excellent and I give him high marks. But the people I originally talked with were not good. Thank you for keeping your word. Fred

My experience with warranty SquareTrade was great and fast delivery right to my front door within a few days. The customer service was great. They guided me through all the right channels to get the job done quickly.

We purchased a $3000 TV a few years ago, so getting a protection plan seemed to make a lot of sense. A few months ago a faint green line started appearing against certain color backgrounds. We filed a warranty claim with Allstate and they asked for pictures of the issue. I provided the pictures and they immediately rejected the claim, stating that it was screen burn in which they won't cover. First, it isn't screen burn in, second the TV has a screensaver which has been active on the screen since the day we bought it. I explained these things and they said I can try to get a refund from Costco for the price of the warranty. So it seems that their scam is to sell warranties and hope there are no claims. If there are claims, then they reject your claim and tell you to go get a refund for the warranty you purchased from them. What a sham.

iPad was delivered to repair center on December 6th… It is now December 23rd…. After repeated calls and emails almost every other day, Allstate still has no expected delivery date.. iPad is still in repair department. Have been provided with false information as to status and delivery date. Allstate has stated that ipad is ready for delivery a week ago and then today they say ipad is still in the repair department with no delivery status update. Rep is unable to provide any diagnosis of the repair. This has been exasperating! Turnaround is supposed to be very quick.. 2 to 3 days… This is unacceptable.

I had a positive experience with Allstate and am glad I decided to purchase the protection plan. Although the seller would not work with us, Allstate was able to process my claim and refund my money. It was a worthy investment and I won't purchase any products in the future without this extra protection. I highly recommend purchasing Allstate's protection plan.

Bought the watch. Put a warranty on it. And the watch stops functioning to full capabilities. They can't work on it so I get a refund to help in buying a new watch. I can't tell you how helpful these protection plans are.

They are the best. Put in my claim and within 2 weeks received my TV and it was a upgrade to 70 inch new Television. Customer service was good. I explained what was going on with my TV and they sent me a replacement Tv in a timely manner.

Great & quick service! My issue was resolved and everything is working as it should again. Allstate quickly approved and resolved my claim. They kept me notified of when they received it and when they were done and shipping it back. All of which is appreciated.

Two techs were sent to evaluate my television and said it wasn't fixable. I took it out to the trash and the next day a guy with help took it home, looked it up on the internet and found that the problem was possibly a loose connection. They found it and it works fine and I ended up with a cheap TV. Thanks.

My experience is with this claim wasn’t the best. When I contacted the company I was told to go get the phone fixed and they would reimburse me for the money. At no time was it mentioned that they would only cover up to the cost of the phone. Had I known this I could’ve just put the money towards a newer phone. They should’ve asked me to get an estimated bill first. Contacted them about it and was told it was in the my contract. I just thought It would’ve been nice for them to mention it while I was talking to them

Claim process is smooth and the representative was very helpful throughout the claim process. The total experience was very great. Very thankful to Allstate Protection Plans. I wish them a happy holidays. Happy new year and merry Christmas. Once again, thanks a lot.

We purchased a protection plan for furniture and after 6 months, the piece had broken/failed. After reaching out to AllState, they walked me through the process and kept me apprised via email the progress of the claim. The timeline from submission to approval was 4 business days. Representatives on the phone were cordial and professional, and took their time to ensure all questions were asked.

All the issues of my Nintendo Switch was fixed and as of this time the kids are enjoying playing the games they want without hassle or difficulties. My appreciation to the time frame of the return as per promised. Thank very much,

I was pleasantly surprised at how easy the entire process was. It was quick and easy. Just have to spend a little time with the paperwork. If you do run into a problem reach out to their live online help. He was great.

Left controller is not working. Called them. They emailed us a return label. Sent in. Came back within a little more than a week. Very fast service. You made my Grandson very very happy. Thank you from a Grandpa.

The hassle and reimbursement less than a replacement costs seems to indicate that Allstate square trade is a scam. A new Walmart product of lesser quality costs significantly more. A replacement product was promised from Hamilton Beach. The square trade said it was not available.

Allstate representatives were very professional, very knowledgeable, and the repair was phenomenal. The laptop was shipped back in due time and in very good packaging. The representatives helped me through every step of the process.

Easy to applied and received tv in standard time. No long wait. It was complicated at all. Easy to talk to customer service, very friendly, keep in touch through email. Would recommend this for insurance purposes. Fast and easy and the way to go. Never had a easy to use. I would use them again in my next purchase. It's always better to get insurance. Best idea ever.

Purchased a policy protecting headphones bought from Walmart. Headphones broke. Filed claim. Was told to contact company. Walmart refused to help pointing me back to protection plan. Allstate said to contact manufacturer. Because the headphones were made in China, which so much is nowadays, I couldn't reach any manufacturer. No reason to buy protection plan if AllState won't back their policy. I'm out the price of the headphones and the price of the protection plan.

So glad I bought the extended accident warranty. I dropped my tablet accidentally and broke the screen. Very easy to file the claim, it was received by the warranty service provider quickly and returned to me within 5 business days! Excellent service and experience.

I can say so far so good, haven't heard anything from Allstate yet on my claim. I'm waiting for the 5 business days to hear something. I do recommend people to get the insurance, I hope it's not a bust

The online app was not working and I spent over an hour talking to online text and going back and forth until they finally gave me a phone number to call. Once I talked to a real person everything went very smoothly and quickly and I was very happy with the end results. I was able to get a full refund for my damaged product.

My TV began acting up so I put in a claim with Allstate and they found a technician to come out and repair it. The technician tried everything and was unsuccessful in repairing the problem. So Allstate agreed to replace the TV. It wasn't with the same make and model, but I was able to choose from 3 great TVs and chose one that was more up to date. And the TV was brand new and was delivered quickly. Thanks to Allstate protection, we now have a new TV.

I was hesitant to buy a protection plan for one of my electronics which was a Xbox controller. When I called to get this replaced, and after being transferred by Walmart, the CSR that I spoke with, I felt had listened and solved my problem there on the phone. He gave me a credit back, for my purchase. I first thought, how absurd this insurance company is to not take the product back and work on getting it repaired/replaced. (I'm a little slow.) After I hung up the phone it "clicked". The CSR told me to keep the product. He eliminated me having to deal with the hassle of returning it or mailing it back & forth, only to wait for an outcome of the claim being approved or denied. (Ugh. Days, weeks, months?) I could just go get it when my refund was processed. (Which was super fast.) Truly I'm a satisfied customer. And that seems to be a phrase not often heard anymore. So, I thank you.

The fridge filter broke and I had a little flood in the fridge. People who took my call were really nice and listened to me very well. They were very sympathetic, too. The technician they sent to us locally was one of the best persons to come to us to fix something! Thanks, Square Trade! Please keep up your good work!!

I have used it for a CD player, a thermometer and a nice set of earphones that malfunctioned after a year or so.

I like having Allstate Protection Plans. I have them for multiple items from Amazon, Walmart and other places. Sometimes, filing a claim goes easy and there's less involved than other times. It doesn't make sense though that it's not the same every time. Allstate wanted me to submit stuff for the receipt for an online purchase that they were already aware of that I made. They don't require that on other insurance things and you just can tell them. Also, sometimes there's waiting time for hearing back on an item. I should have heard back on an item recently that I already submitted stuff for. It's taking longer than necessary and I'm wondering what's going on with that. But it's not a problem.

My granddaughter got the Nintendo Switch wet. We sent it back and they fixed it. Then they sent it back and it's working okay. They did a really good job.

Scheduled and confirmed app for 10/9 from 12 to 5. The tech was a no show. Got a call at 4:30 from someone saying the tech had car trouble and would not be coming today. They rescheduled for sat 12/10 at 4:00. Tech did not show up until 6:00 PM. Was not sure how to replace part. Also one part which appeared to be the part needed was damaged. Now 8 o’clock o. Sat night and tv not back together so regardless what happens from here this was a bad experience.

We bought my fiancé’s daughter an iPad for Christmas. She dropped the iPad and someone stepped on it. The screen was so bad. I found that we had a protection plan so I went online and followed everything. Allstate sent me the box to send the iPad back. I sent it in then it came back and everything was fine. The timeframe was really fast. Allstate is efficient and I'm very happy. I would definitely purchase the plan again.

Claims is out of country, can not understand reps cause English is broken, was a very bad process that took over a hour, had to call they 6 different times to get claim processed. Take it from this. Avoid the purchase of this warranty. They try everything possible to avoid the process of claim with so many questions and each rep is different, like, "What is the IME number of your IPHONE," or "Your address is not listed in database or does not exist, you name it & stay calm" which will be hard. Next thing was, "Take phone to a Apple repair center 2 hours away. Pay the bill (From estimate) of $549 and send us bill and we will reimburse you in two business days for a phone that was refurbished for $275," You got to be kidding me!!!!

In order to use my protection plan, I needed to find the receipt and my membership number to the store where I bought my cellphone from. I needed to wait on hold for hours and days and try to talk to the right person. Nobody was helpful. I went from call center to call center in Bangladesh, India, and Mauritius. Nobody could quite comprehend the issue that I was going through.

I purchased my cell phone and had it protected by Allstate. I did a claim for it online and I had to call. Having this protection plan is a little bit of work but it's very good.

Allstate is great and I've never had a problem with them. The coverage is money well spent.

I filed a claim for the computer and from beginning to end, it took about three weeks. At first, I felt like I was getting the runaround but the last person I dealt with was pretty extraordinary.

I have an account where I just log on when I submit a claim. They normally ask what happened and I let them know. My microwave just went out and they sent me a Walmart gift card and I ordered a new microwave.

I submitted a claim when I dropped my cell phone and I had a wonderful experience dealing with Allstate. I called, answered a few questions, and in a few days, I received my replacement phone. It was easy and no hassle. Also, everyone spoke clearly and was so polite, professional, and courteous.

The hoverboard stopped charging. I submitted a claim online and then picked my option of how I wanted the hoverboard to be repaired. It was very simple. I did the refund on it. The process was very self-explanatory. It was a lot simpler than I thought it was going to be.

Getting the help from Square trade was troublesome. It took way too long. Each day was something different. 1st bill of sale, 2nd bill of sale without tax, 3rd day pictures of chair. 4th copy of warranty. I have asked for a copy of the warranty, your company (Square trade) has never sent one. Once the worker came, he fixed it quickly and it has worked since.

Replacement TV offers came up short of our existing specifications but payout option allowed us to purchase a suitable replacement. Very pleased with the outcome despite numerous phone calls needed to resolve. Thank you for honoring your commitments! We certainly bought another warranty from you for the new TV so that speaks volumes about our satisfaction in working with you in the future should the need arise.

I made a claim online and it was real easy. They told me, “Oh, okay. Well, we're gonna pay you this way.” But I kept forgetting to use the thing. Now, a couple of weeks have gone by since it was paid out, and I'm like, “Oh my gosh. How do I use this thing?” Or “Where's my money? Where did it go? I don't know where the money is.” So that was the only thing that wasn't totally clear. Then I figured that the gift card was inside my wallet. But I expected it to go to the gift card that's on my account at Walmart, and it was not. But having the gift card on my account would be better than having a whole new gift card. It took me a minute to use it at the terminal because the instructions on there are not accurate.

I had ordered a five year warranty from Square Trade for the Euhomi 1.1 cu ft freezer which I had purchased from Amazon. The freezer lasted just over two years. The refund from Allstate was prompt and efficient! Thank you!

It is always a pleasure to work with Allstate on insurance coverage for my electronics and household items. The claims process is very easy, and the issue is resolved in a timely manner. Would highly recommend Allstate coverage. Most claims can be processed online which is very convenient but if you have to contact them directly the staff is always very friendly, and the process is still seamless to file a claim.

This company was reliable when I needed them most, it was also close to the holidays and the representatives still moved quickly and efficiently to resolve my claim. I plan to use them to protect my future purchases and recommend them to my friends and family as well.

As promised when I purchased this policy I was able to take my computer to my local repair electronics store and I submitted the recipient for reimbursement. The process was smooth and easy and I’d definitely purchase the policy again.

The claim that I was working on was with a Nintendo Switch. I was a little upset about it because I sent the product in the very first time because it had some liquid damage. I filed the claim, they sent me the shipping label, and so I sent it in. Then I got a confirmation that it had been received. They were working on it. Then I got a confirmation email that they were sending it back and that it had been repaired. I got it back but it wasn't repaired. So, I sent it back a second time and got the FedEx label, sent it in again, and returned it, and they sent another email, “Hey, we fixed it, we're sending it back.” I get it back the second time and it still was not repaired. This was weeks of going on. I sent it back the third time. I called after the third time that I sent it in, and they said that they would issue a refund. So now, I'm waiting for that refund.

Yes, yes, YES! I bought a Dyson refurbished from Walmart, along with a 3 year extended warranty. 1 year into ownership, and the battery didn't seem to hold a charge for as long, from the time we bought it. I contacted Walmart, who put me in touch with Allstate, the warranty company. And within days, after we sent our vacuum to get it looked at. It was repaired, all within 3-4 days. I'm amazed at how simple it was to initially contact them, then to send it along with their shipping instructions and prepaid postage. Open communications were from them about their progress from receipt of the vacuum, to repair, to its shipping return... ALL without any of my concerns or promptings. I couldn't be more pleased!

I had a three-piece furniture set that was all torn up. I sent all the pictures in, and they said that they couldn't send somebody out to repair it. So they just refunded me, which was $999. But I can't replace the furniture with that. I would have rather had somebody come out to see if it can be fixed. But it didn't go that way. Allstate gave me a $500 eGift card to be able to shop on Wayfair, which was ridiculous. I don't want to buy furniture from Wayfair.

I did a claim for a 3D printer and it went perfectly.

It’s been 10 days since I placed the order for a gaming console on eBay in which I cancelled the order 16 minutes afterwards. Allstate refused to cancel the order for the protection plan even after the gaming console order was refunded. I’ve tried to contact Allstate 5 times, but with no response. Even though I paid for the worthless protection plan I never received it. The fact that EBay doesn’t cover this item with their buyer guarantee indicates that EBay is a complicit enabler in this money grab scam. This ordeal that wreaks of fraud has been a learning experience for me. I’ve been a buyer and seller on EBay since 2010 and this is by far my worst experience.

My son's device fell on the toilet and they were asking for the IMEI number. It took forever just to get it open but they worked with me.

I never got my 100 dollars back after paying out of pocket for an insured phone. I thought insurance was to cover it if it breaks, not after it gets fixed and paid for, that's why I paid the extra money.

I was informed that I was going to be reimbursed my purchase price of $180. I have an email saying that you are only reimbursing me for $49. I cannot get to the the return postage page. It just shows me a blank page then. I'm getting quite irritated with the fact that I purchased a protection plan and I'm not protected and I'm getting the runaround when it concerns my freaking phone.

The company's customer service handled everything great. They were very responsive to my email and very helpful. Gave us an excellent replacement tv and it was delivered safe with no damage. Our claim got handled very quickly. We sure really appreciated the excellent service.

From start to finish my claim was easy to file and handle. My computer was repaired promptly and well. Sending the computer to and from the repair was covered by Allstate which was another thing I liked! Thank you Allstate!

I bought it and the plan and 2 days later dropped it on accident and filed a claim but no business around here will fix it. So it is still a claim in process. Still looking to get it fixed but can't find anyone. Can't replace it either.

I was able to make my claim very quickly because of how straightforward everything was. I was able to get an answer about whether or not if my claim would be accepted within 24-48 hours. I plan on getting this plan if it's ever offered to me in the future.

We bought a recliner/lift chair to assist me with mobility issues. I started noticing right arm was loose. Hubby saw it was broken clear to bottom of the chair. Protection plan - they said they'd send refund. We got an e-gift to Wayfair for less than half which is not enough to replace the chair. I am VERY dissatisfied. Even $600 eCheck to Wayfair doesn't cut it - quality is horrible.

I claim because the game is not working. I had some email explaining and filling the documents and I am waiting for a refund. Appreciate the time for helping me. Thank you very much for the help. I have other product with this plan because it is necessary and effective.

We bought the TV in January for the Super Bowl and it was already giving us manufacturer issues. There's a line that was going through the TV and it wouldn't go away. It would disappear and it would come back. So I decided to file a claim to Allstate. Mike, the rep, put it in and got everything going. Then he said that they would send an email and to take some pictures of the TV. I sent all the information and didn’t get a response. I sent the claim back in March and I called again in October because now, the TV just didn't want to turn on at that point. You could hear it, but you couldn't see a picture.

We have wasted many hours dealing with the terrible customer claims and service with ZERO satisfaction. NINE times we have gone through the fraud of this "(haha) protection plan" which will not respond moreless repair or replace anything. Horrid service and a worse website and it is NOT by accident.

Allstate Protection Plans sent a repair person for the dishwasher. On the third attempt, they figured the machine was dead. Allstate reimbursed the price of the machine. We're in the market of purchasing a new one. I was satisfied with the service. However, it was unusual going into the internet to try fill up the claim then they said it was not available on the internet and to call them. When I called, they told me to go back to the internet. Sometimes it's easier to talk than to write the explanation. But it was resolved and I was impressed.

Allstate Protection Plans is a great option. If anything goes wrong, you get a replacement or get reimbursed for something equal to the value of the product. If you don’t get the full amount, at least you get something where you can put a little bit of money with it to replace whatever went wrong.

I had a robotic vacuum and it started making gearing noise and not working properly. Submitting the claim with Allstate was very easy but the vacuum was not serviceable, so we just ended up with a refund of the $99. Also, the response back between whether they'd choose to pay out or repair the vacuum took a little longer than I expected. But that may be because the manufacturers didn’t respond to Allstate. All in all, the warranty service performed as I expected and hoped. I highly recommend it.

My refrigerator and freezer stopped cooling. I submitted a claim online, and the process was straightforward. However, I've not been too thrilled about the whole process because I still don't have a working refrigerator. Allstate kicked it over to LG because there was a known issue with LG refrigerators. LG did a repair, and that failed. The earliest they can come is next week. So, a month without a refrigerator.

The protection plan is worth every penny and I'm very satisfied with Allstate.

The upright freezer stopped working. I submitted a claim and it went very easily. But it was a little confusing trying to get ahold of someone between the website and the phone. The internet would tell me to call and when I would call, it said to use the internet. When I finally got through to someone, though, it was great. The rep was very professional and cordial. They reimbursed me for the purchase and they sent a check, which was really quick.

The power source went out of the TV and the claim submission process was really easy. I called it in and they were patient with me. I sent a few pictures and gave them details about when it happened and what exactly happened. They really listened and didn't give me a hard time. With the way they handled it and how quickly they handled it, I was really satisfied. I will be making sure that when I do purchase certain things, I will include the Allstate protection plan.

I'm not very happy with Allstate. When I first contacted them, they could not see where I had purchased the protection plan. They couldn't find it off the receipt. I sent them a copy of the invoice from Menards. The next day, they finally found where I had purchased the protection plan. However, I have called so many times to get correct answers, which I could not get. I talked to Shania. She was a good girl. She told me what I needed to do and confirmed that the claim has been approved, and I had to pay it out of pocket for the technician to come out and look at the refrigerator to determine what was wrong with the refrigerator. She told me if it was more than 80%, don't let them repair it. That's exactly what happened.