Allstate Protection Plans Reviews

My iMac computer was a refurbished one and everything was working good. Then, it just stopped working. First, Allstate said that I had to go through Walmart because it was under a year. But because it was pre-owned, I didn't have to because they don't do refurbish. After that, I still went with Allstate. The rep helped me but the computer still didn’t work. So, I waited until the date and I called it in. He tried to help me and when he couldn't, he told me to send Allstate my receipt. I did and they sent me my money. I got an e-card for Walmart. The protection plan is convenient and the price is always good for the insurance. I used Allstate a long time ago and that's why I did it. My grandson's PlayStation 4 had gone out and I sent it in to them and they sent it back. My grandson is still using the PlayStation and that's been years. I’m very satisfied with Allstate. People should get the plan.

I've called Allstate a couple of times. Both experiences have been pretty good. The second time that I called because my husband had either lost or somebody stole his phone. I’m not sure which one, but I was disappointed because that coverage is not on that plan. It's basically for repairs. The agent was very apologetic for not covering lost and stolen items. She requested a refund for my warranty.

Our recliner got a really bad squeak under it and we couldn't figure out where it was coming from. The claim process at Allstate was very simple, easy and quick. I did everything online and someone got right with me after each time I sent pictures or inquired about anything. They sent me a gift card in the amount of the recliner to use on another recliner.

My claim process was outstanding and I had no issues at all, received my laptop repaired as if it was brand new minus the laptop box it was shipped in. I would tell anyone/everyone to purchase the insurance. It saves you from having to spend extra money.

Allstate sent a reimbursement for a DVD player that died. It came through immediately. I was online. The plan was simple and easy to use.

For the amount I spent on the earbuds, Allstate's plan seemed like a reasonable amount of money to add to it. The rep gave me enough detail for something to stick for me to think that it was a good plan. If it's something worth a couple hundred dollars, I would suggest it. Especially if it's something that's gonna be used on a daily basis.

The tablet's screen still worked, but it was broken. Glass, children, not a good thing. So, I sent the tablet off. I did everything online. The rep said, "If you need to utilize the plan, this is the website, and this is your product number." It was easy, and they sent me an email that had the FedEx printout. So, I took it to FedEx, and they shipped it off. I got it back within a week.

Allstate paid off on the settlement that I claimed for my phone. It broke and there was no place within 100 miles that could repair it, so the agent I spoke with chose to give me my replacement price. But he did his very best to not do it. He would jump through a whole bunch of hoops and it took me a bit more than 45 minutes to get us to the point of agreeing that they'd just give me a replacement price. A few weeks later, I got the check. All in all, the protection plan was valuable enough that I've got it on my new phone. I was also glad I had the insurance, even though I didn't know I had it until after I was informed about it. I was glad that the PureTalk agent had put it on there. Otherwise, I would have been out.

I got an Allstate plan for a gold chain and a pendant. When their tech offered it to me, she didn't actually explain the contract but they had a brochure that had all the information. It covers everything except if somebody stole the items. I also used an Allstate plan before for a griddle and when I filed a claim, it was difficult because the receipt that I had was an old one. The letters have faded out and it was hard for me to tell them some of the information in there. Other than that, I had a pleasant experience with Allstate.

Seven months ago, I noticed that the iron started malfunctioning. At first, I thought the electricity in the old home that I was at that was getting it overheated. Then we moved to another house that we bought and when I used the iron again, there was still something wrong with it. It would overheat to the point that I couldn't even grab the handle. I made the claim with Allstate and I said what was going on. They were very helpful and they sent me a reimbursement to be able to purchase a new one. The claims process went very smoothly and I was very impressed. I'm in the rural area and I wasn't expecting it to be that fast. I wish other companies would work that way. At the moment, my washer's lid is rattling really ugly and it's leveled. I made a claim and it's been two months, but the techs have not come out. It's because I'm in the rural area now.

I sent the laptop in about a year ago then I sent it in about a month ago. It came right back with the same problem so I sent it right back. It's working fine now.

We got Allstate for a Samsung 45-inch TV. When there was no sound to it, I called Allstate, and they had me go through the different tests to make sure it was something wrong with the TV. Then they said they'd send me a new one. The first one they sent had a cracked screen. I had to call them back, and they told me to send them a picture. I did and they told me they'd replace it. The second one finally made it safely. But Allstate was a pain. They kept insinuating that there was nothing wrong with the TV and I kept telling them there was. They had me reset this and that. They tried to fix it over the phone which took three hours.

Our experience with Allstate was easy. I just went to the website and filled out the information for the claim. I would recommend getting the protection plan.

My Roomba broke down and sent it in. I got it back 2 weeks later. It ran for only one cleaning and broke down again under the same code 26. Stating it needed a new module. I resent it in and got it back within 2 weeks. I have used it 3 times and so far so good.

I did 2 claims with Allstate Protection Plans - one about a little ride-on car and another about an Apple pen. Even if we charged the pen, it would still not do anything. It was completely dead. They helped me very well and answered everything. The site was easy to use and walked me through. I'm pleased.

Keurig Brewer started having major problems as it would not brew a 10 oz cup unless you tried 5-6 times. Sometimes after you set it to brew it would just turn off. It had some major problems and I replaced it and found that I had the Allstate protection plan. So I filed a claim and ALLSTATE honored it and sent me a check. I also had bought a two year plan for the new brewer.

My airpods went out, and my Allstate Protection Plan was able to solve my issues. They gave me some instructions to tackle on my end. I had to go to the Apple Store to get my pods tested to make sure they were bad. I gave Allstate all of my information, and they solved my problem by giving me a gift card for some new pods.

So I bought a refurbished laptop on eBay that came with a SquareTrade protection plan. Basically, I’ve been trying to get this whole thing resolved since Oct 26, 2022. During normal use, the laptop bursts into flames during normal use while surfing the internet and they keep denying me that they won't cover due to the damage under 8 (K) reference in the '"What is not covered'' section of the contract, but after talking to a few sqauretrade supervisors over the phone. Because the damage was caused by mechanical or electrical failure due to the laptop overheating, the laptop should be covered because that’s the thing that caused the fire damage and not an accident. The most helpful supervisor has been David ** who told me I should be covered for this, but the claims review department think differently. It seems like my item is supposed to be covered and, in the end, I'm being run around in circles.

I tried to cancel my policy because the item I purchased was defective. Product bought at Walmart and credit was received for the product. I paid $30 for the coverage and don't understand why I can't get that $30 refunded on a defective product.

Started on around March 22, took the Roomba to Walmart and was told I was over the 90-day return policy. Came back home and emailed Allstate and made the claim. They sent me to the manufacturer, who sent me back to Allstate who sent me back to Walmart who sent me to Allstate who wanted me to call the manufacturer again. I can't make anyone understand, I do not want this, I don't want it repaired and I don't want to fight with the darn thing any longer. I have spent hours on the phone with various departments and can't get anyone to help. I have only tried to use this thing three times, once was terrible to figure out, second time a bit better and the third time it would not even leave the base. I do NOT want it. I just want a full refund and a shipping label to return it.

Great service. Got my phone done in 20 minutes. It was was wonderful experience. Enjoyed everything. Needed to be done. Also customer service was great. The best thing is it was close to my home and it was not a long drive.

My cell phone fell out of my pocket into a bucket of mop water. I immediately pulled it out, dried it off and followed the Samsung directions to dry it internally. It worked that evening and all next day. I put it on charge that next night and the next morning it was dead and never came back on. Called Allstate and they said no problem. I had a new Samsung S22 in three days. Will definitely keep Allstate Protection on my tech!

My 14-month old Canon Pixma printer suddenly began printing out everything absolutely unreadable. The Canon warranty had expired. I first performed all the self maintenance steps and nothing helped. I called Allstate/Square Trade. The tech tried a few more maintenance maneuvers with me and nothing helped. At that point, he offered a full refund for the printer! I was so relieved. One doesn't expect a 14-month old printer, and one not used every day, to quit after 14 months. I was extremely impressed with Square Trade and Allstate. I'll be sure to purchase their extended service warranty for the new printer I purchase.

TV is stuck on one channel, I was thankful I had bought the additional protection plan at the time of purchase at Walmart. Nothing accidental happened with the TV, when I called to file the claim I was told the TV has a software issue and they only cover mechanical & electrical claims. Complete scam of a protection plan! Save your money and avoid the Allstate protection plans.

Fast and great service. Very good warranty. Would recommend it to anyone. It's worth it. East to use. Online submission for easy to apply, access and use. Customer service associates is well trained. Recieved my reimbursement money within 5 days to buy my new item. Will buy another warranty also....

Employees handle everything great over the phone, everything went smoothly with the steps of the process!!! I would recommend greatly because the service was outstanding and patient. Took their time to handle everything, asked me questions to make sure I was satisfied with the process and was so very kind.

I have been going back and forth with Squaretrade for a week now. I get different information from each rep I speak to (everyone has the wrong information). I was supposed to send my product in and get a email gift card within 1-2 business days. On Monday you received the item, yet I didn’t get a gift card even after 2 business days. Yesterday I got a call saying there was a glitch in the system and I now have to fill an affidavit form, which I did fill out. Then I got an email saying it was accepted and I will get a email gift card soon. Later I got another email saying the check will be sent to my house.

I began to file my claim on 1-4-23 and received a Big Lots gift card for $328.94 on 3-23-23. When I reordered the rocker recliner (same make and model) I had to pay $62. more for it. The plan covers replacement if repair is not possible. It did not cover the entire replacement cost. There was an unreasonable amount of time to get any satisfaction. The process was long and frustrating, it involved repeated phone calls and resubmissions. I think they hoped that I would lose the receipt, because I had to submit a photo of it multiple times.

For our recent claim with Allstate, our TV wouldn't completely turn off. We had it set up for Alexa and turning it off by voice, and it got to the point where it wouldn't work. No matter how many times you'd reset it, it wasn't working properly. It took Allstate 10 days, but they sent me a check for the amount that I had it insured for with them. I also had a claim for a battery I had for a mower. They were supposed to have sent me a check months and months ago, but they never sent anything. I kept calling about it. Finally, I got ahold of somebody there and they got tired of having me call all the time. Apparently, one of the people that work there decided they were gonna just send me $25 to shut me up. But the claim itself was never paid.

My item was protected and I was able to get a new one with the Allstate program! Customer service was very friendly and knowledgeable! Awesome! I was given easy steps to complete my claim, while a customer service representative walked me through the process. It is hard to find good customer care these days, but Allstate is one company that provides this!

I had a claim for a coffee pot. I did it online. It was easy. The protection plan worked for me.

They actually fixed the headphones on which we bought a repair/ replacement plan. A friend stepped on the headphones. The Allstate Protection Plan folks fused the problem area so that they would stay on the head. The sound quality remains great. We were very happy.

I had a big tear in my outdoor lounge chairs. I contacted Wayfair and they gave me the info to fill out for my chair. I did so and sent a picture of the chair. I received a email back and claim accepted. Went back online and they are sending me a check. The process was so easy and professional! It was great!

Son dropped phone and it cracked. So glad I had the protection plan. We got a replacement sent quickly. All went So Well. Went to Target....all replaced. Sent back cracked phone today as advised. Don't have Claim ID with me.. Thank you... Best Service ever.

My recent claim with Allstate was for a phone that was not charging. I had to send it out to Allstate to repair it because there was an issue charging the phone. The claim process was easy. I had to call them to get the claim started and they talked me through it and they told me what to do. They told me they sent me email instructions on how to send the package and they told me to print a shipping label and put it on the package. It was fast. I sent it over quite a few times and they fixed it.

It took time and too much effort. But this was resolved fairly.

I started having issues with the phone. I purchased the phone from eBay and they wouldn't help me. I called PayPal but they wouldn't help me. When I called Allstate, I had issues with them too. I had the runaround from all three of them until Allstate finally helped. It took a while, but I finally got the refund for the phone that I had purchased. When I submitted the claim to Allstate, they told me they didn't have anything. So I had to resubmit the claim and then pretty much start all over again. That was why it took a long time too. They told me I have to take the phone to this place to get it fixed, and then they said, “We can't fix it.” So Allstate agreed to refund the money. I'm glad that they took care of it. I'll definitely use it if I need to in the future for any purchases.

I purchased a plan for a laptop. It leaves out worrying about something going wrong and having to pay for it. I've had a good experience with AllState.

The glasses were scratched up. When I did the claim the first time at Sam's club where I bought them, something didn't go through. We had to enter a part number for the glasses but there was no number per se on them. So, that caught us off guard. It's nice that the protection plan can help me when I step on the glasses or drop them. I ended up getting a new pair. I don't really like to buy extended warranties, but some things like that really help us out in this world.

Having a protection plan is wonderful. It is very valuable. I got it for a hoverboard.

A protection plan is very valuable to have. My clothes spinner was a couple of months out of being out of protection and the lid broke. It can't spin without the lid. Allstate immediately sent me a check for that unit and I bought a new one. It was easy, and I was really impressed. I was also really surprised. I've had other warranties that didn't pay. I would tell friends, "Go ahead and get it. It's worth it." I got it from Walmart. The plan was cheap, and I thought, "Why not?"

My iPhone got smashed, unfortunately at work and had to start dealing with Allstate/SquareTrade because that’s whom I purchased my insurance through regretfully, I made a couple mistakes on my end like having to get an email switched which took a week and a half to do, and for the past 2 1/2 weeks I’ve been getting the runaround about my phone being sent to me (and I have emails to prove that allstate/Squaretrade sent) when I finally got a tracking number, which I had to contact them myself to get because they never sent me one I find it it’s in Edison New Jersey and it’s been sitting there for days, apparently it got lost.

I got the Allstate warranty for a Samsung cell phone. It was affordable and had good coverage. After I filed a claim, everything went very fast and smooth. They gave me the money for the cellphone and it was a fantastic experience. The warranty ended up being very valuable in that situation.

I bought a $20 warranty from Sam's, and I've had it two and half years when the pressure washer ended up messing up. The pump wouldn't work, and I was just gonna write it off. It's one of those things that happens and when you buy something, you don't expect it to last forever. My wife then said, "Well, I think you've got a warranty on it." So, I looked at it and it was a three-year warranty. I called Allstate and no questions asked, they credited me a new one. It was super streamlined and awesome.

The warranty came as a bundle pack with my 65" Samsung TV when I got it at Costco, after 3 years the board exploded, so I knew I had bought the warranty, what is weird is that if they have the information in the system why you have to go thru the trouble of removing your TV to get all the specifications, I guess some people called for the wrong equipment. After filing the complaint you have to call them for the next step, and explain over and over the same thing that you documented in the initial report online. I am glad I had a very polite and patient guy to guide me on several steps to make an approximate diagnosis, and after that they sent the parts and a technician lady came home and swapped the components..... and Bingo!! So, besides the initial process everything went smooth and I did not have to pay anything. The whole process took one week.

Bought glasses with prescription from Sam's Club and added the Allstate Square Trade protection plan. Glasses broke I realized they are covered, went online, file claim. A lady name Barbara from corporate resolution team state that my policy was enter wrong. She was going to fix it. "Give me a few days and I will help you process your claim." Well today is 90 days lady…. Glasses are done and no compensation. Plus a whole bunch call back tomorrow. Lol this company should even be open they are cons artist; this company does not help the consumer, cons the consumer.

I am disappointed in this particular LG model refrigerator. This will be the third ice maker replaced in 2 1/2 years. Fortunately the extended warranty offered by Allstate and SquareTrade is working well. The refrigerator was bought at Nebraska Furniture Mart in Kansas City Ks.

My husband's headphones stopped keeping a charge. We made sure it was plugged in & setting on the charger correctly. Inquiring about the warranty was super easy! I really appreciate whoever designed the site because it was so easy. I'll use Allstate Protection Plan again!

After encountering a problem with my TV I contacted warranty service, the agent was brief but thorough. The whole process was quick and easy and I am very happy with the resolution. All I had to do was snap a few pictures of the issue.

When i bought this bed frame, I was weary of getting the warranty that it offered but I’m so glad I did. When my bed frame broke I contacted the company immediately and got such a fast response and solution. Now I know if I get any piece of furniture with a protection plan from Allstate I'll be in good hands.

It was a very easy process. I made my claim in December 2022 and it was resolved in March 2023. Reasoning for the delay in resolving, is because I had to select a resolution. I was waiting for an email, but it was my response they were waiting for.

Very easy to put in a claim and very nice agent and claim was resolved in a short time, had my TV in 4 days, the TV was delivered in a safe and professional way. This is the first time I have used Allstate Insurance but it won't be the last. They are very efficient and there was no hassle at all. Thank you Allstate.

Your guy was here for all of 12 minutes, played around a little, said it was fixed. It isn't. It has not made any ice since he left. Now I have to make another appointment, wait another week, sit around and wait and hope it gets fixed again? This is a HORRIBLE way of doing business and I sincerely wish that Allstate never took over.

I always get the protection plan. It just makes good sense, sometimes I never use. Sometimes I need it. For the minimal price of the plan to me it's really worth it. I recently had to make a claim and it was handled great, Allstate went out of their way to make things right. Kudos.

Excellent service. Professional people. No problem making claim. Very fast and courteous people. I plan to always use Allstate for warranties. Extremely quick response and excellent response. Transaction smooth and honest. Did not try to cheat or decline the warranty. They took ownership of it. Thanks for the honesty and quick service.

This has been a complete nightmare since the beginning. I had no issue from start getting my claim reviewed and approved. I was sent a e-gift card through my email to replace the damage items that I had insured just to go and try to purchase the item and replace the item. I didn't and find that the money was not available on my gift card. So I contact Allstate and make a complaint and file complaint and find out what's going on. I also then was transferred to Walmart because they claimed that Walmart was responsible as the gift card was the issue. I contacted Walmart then tells me that it's actually Allstate's issue because Allstate failed to activate the gift card that I had received correctly and referred me back to Allstate.

Had a wonderful, fast, experience. Agents were very helpful and knowledgeable and helped resolve my issues. I loved the fact they went above and beyond to help me resolve my issue I called in with. Thank you so much and keep up the good work.

Capture card stopped working. Allstate warranty covered the item and it was simple to claim the warranty. Check was mailed within a week for a replacement card. I am a happy customer in using their warranty service. I would recommend it to all.

Our doorbell started acting up not doing its job. Always buy the protection plan because they save you. Only thing was we didn't get a full refund but it says we can submit for the rest of the amount. This helps out a lot when needing to return an item quickly & getting another.

I spoke with a rep. to potentially start a claim for my TV that isn't functioning super-well, especially in regard to the internet connection. The rep. was very helpful and got the claim started as well as ran some troubleshooting and resetting in order to assist with the claim submission. The claim was then put into a pending status and we're giving it ~2 weeks to see if the problem is resolved.

I might never ever purchase SquareTrade warranty again.

The deep fryer I purchased was a good fryer then it just stopped working. It wouldn't not come on. I forgot I had a protection plan. I filed the claim and All-State gave me a option to get the money back in the form of a check or gift card. I choose the gift card and purchased another deep fryer. They made easy to file a claim and I got my e-gift card in no time. Will purchase the protection again.

Your customer service guy was great. The time it took was fast and easy. The emails came like he said they would. Thank you for the great service. I will be purchasing all warranties through your company. Please feel free to reach out anytime if you have any questions.

Thank you for resolving our issue and honoring our insurance agreement when we needed it. We appreciated the professionalism of the agents we spoke with. We were unsure if we should purchase this plan, and we are so glad we did.

Everyone has been very helpful. Still waiting on shipping information on replacement tv. I would appreciate any information that will let me know when to expect replacement television. I would recommend that anyone who purchases any electronic items purchase a warranty. Thanks.

I had headphones that were broken a few weeks ago. Allstate gave me the money to buy the same ones. Three years ago, I had a pool broken. They did not pay me all the money of the pool, but I got back 85% of the money I paid for it. That is fantastic. For other stuff, I can pass. But two months ago, I bought a K-cup coffee maker. The second one, I bought in Imons. The first one got broken and the company of the coffee maker did nothing. The second one, I put the insurance because if something went bad now, I am covered. It's a cheap price. I pay $4 for a $70 or $100 product. Buy the insurance.

I bought a car valve cover and a two-year warranty with Allstate. I installed the cover on my car and then three days later, I got into an accident and the car got totalled. I was looking at Allstate's accident plans and I saw a subcategory for accidents but it just said breaking. I read through it all and it didn't say anything about that it couldn't have been me turning it in. But then I sent in the claim and I was refunded my money back within three days. It saved me a good $200.

When I needed to use the plan with Allstate, the reps were very quick to respond and act. The work that they did was highly satisfactory. People need to get this one. I don't normally purchase protection plans but with regards to how I knew the item was going to be used, it was worth every penny and then some.

One of the buttons on my son's controller for video games stopped working. We sent it in and they sent it back to us telling us that they fixed two buttons even though one of them was fine and the one they were supposed to fix was still broken. Plus, the one they said they fixed broke a week later. We called them back and they told us that they closed our claim because once we use it, we can't use it anymore. I explained to them that it's the same buttons that are having those issues. And now, the one that they said they fixed even though they don't have to is broken. So, they just agreed to give us a refund. I'm happy at the end. It took a while, but it's fine. They really worked with me through my concerns. I would purchase the warranty again.

We bought a printer at Staples and we bought the extended warranty too. I got the printer fixed but the Staples guy said it might be the print heads. We sent it in and they came back to us the next week and said, "No, it can't be fixed. Here's some money." The following week, we got a check.

I got Allstate for a printer. I had it before and it worked well. They can repair the item or replace it. It's worth it to get the plan.

Allstate SquareTrade was very impressive as they dealt with my Samsung TV going bad. They ended up replacing with like kind and did it fast. Very impressed and happy with their customer service. From reporting the TV outage, excepting new replacement to delivery of new Samsung TV best experience ever.

I use the protection plans offered through Wayfair on most item purchases & do not regret it. They come through for me every time I need it & make the process quick & easy. I highly recommend to everyone that they add the plan to their purchase.

Updated on 03/26/2023: I previously wrote a review on this company. They sent a email saying to contact them but the phone number takes me back to file a claim not to resolve the problem. My phone was never fixed. After I sent it in they sent back a damaged phone. There is no one to talk to to resolve my problem just they are sorry over email.

The coverage that I supposedly bought wasn't the coverage that I supposedly had, so I wasn't able to get anything. It was terrible. They didn't see any pictures of the item. They just told me that it was unrepairable. They told me there was nothing that they could do and they could give me the bare minimum of it, which was $40.

I had a protection plan for my headphones, and Allstate helped. I go through the Walmart website, I get an email, and I file my claim. They normally get back to me in a day. They did a payout thing. I ended up getting new headphones.

My initial claim of a faulty, non-functioning, ice maker was never addressed. I communicated w/ Allstate indicating that I would prefer that Combs Service, of Brooksville (a family-owned company that I am familiar with) perform the service call. I have heard nothing from Allstate or Combs Service. The ice maker has returned to normal, making ice, but I am quite disappointed in Allstate's service of my claim. I paid for this coverage and received a cold shoulder.

Allstate Protection Plans handle things in a quick manner. It was a great experience.

I got Allstate’s protection plan on an Apple iPad, a Nintendo Switch and an android tablet. I made claims on all three items and they went good. We don't have very good luck with the Nintendo Switches. I did not purchase a protection plan on the first one I bought a few years ago and it quit working and was non-repairable right after the manufacturer warranty went out. So, when I replaced that one for my daughter, I purchased the protection plan. It got used a couple of times on that Switch and the last time, it was deemed as not repairable. So, they gave the e-gift card so we could replace it with a new one.

My laptop stopped charging. I contacted the company I had an extended warranty with. They told me to box it up and send it to them. They sent a printed label to put on my box. I dropped it off at a FedEx pickup site. I got an email saying it was picked up the next day. Then a couple days later I got an e-mail that it was delivered. Then a couple days later I go an e-mail saying that it was on the way back to me. It was faster and I really liked it.

Very good customer service and fairly quick response. An A+ company in my book. I would absolutely not say that if I didn't believe it to be true. I usually do not write reviews as I am not usually satisfied with service most of the time. Although the product itself isn't very good, the protection plan and the rapid and accurate response was wonderful. The product is not their fault. It's probably made in China.

Allstate's reps were extremely helpful and responsive. I called them for a claim on a little butler cart. The level was not good so I can't really use it and the hardest thing was getting it all together. Allstate said it wasn't worth it for them to replace it, so they gave me a credit for that amount. I sent them pictures and all the information they would want. Then I saw the credit in 48 hours. I went into the claims process with skepticism because I thought they were going to give me a hard time. But they worked on my behalf and took care of it. When I see that they cover products, going forward, I will consider applying for the policy because it was such a good experience. They got your back if something happens, so I like that.

Talked to Ravi and he helped me through my claim. Got e-mail saying they received chain. Haven’t heard anything else until this e-mail. Ravi done an outstanding job helping out. I highly hope your services can help me resolve my problem with my item I have insured with you.

My son plays rather rough with his controllers. He’s stronger than what he realizes. So, has had some issues with those breaking in the past. The experiences, for the most part were all positive on the outcome. Allstate was able to cover what we needed to have covered. It was a couple bucks short. They said to let them know if there's a difference in the cost. But it was more of a process and I just covered the difference myself. For my son, the protection plan is very valuable when it comes to basic wear and tear because he can be hard on the controller. He hangs on to it too tight versus losing it and dropping it. For the bang for the buck, the protection plan was definitely worth it versus not having it and having to pay the full price out of pocket. Overall, we're happy.

I have tons of things with warranties through Allstate and have never had any problems with them until the phone. It's been since February 13th and I'm still waiting for the replacement for my Moto G Power. They have given me no tracking information and they keep telling me, "Two or three days, 24 hours later. The phone will be here by end of day. The phone will be here by the end of tomorrow, three days from now." It's been terrible.

The service I received from Allstate was fabulous. From the moment I contacted them by phone everything was clear. They gave me all the information I needed to return the airpods under warranty and today the check is about to arrive. Everything was very fast. It is worth buying warranty with them.

The few times I have used Allstate’s claims, it has been very nice. They always keep me updated on the status of the repair and very fast in returning my laptop to me once the repair is completed. It has also always quick to respond to me about getting my laptop repaired.

Bought unit at Walmart and decided that the 3-year protection plan sounded like a great deal. After 2 years my foot pedal started malfunctioning, contacted All-State and took to repair shop, was refunded money extremely fast and give A+ grade for ease of use in claim process.

Had a problem with covered tv's sound. On first call the gentleman tried "Resetting tv" without help. After trying, without success to fix the problem, I called back. Another rep did some more extensive "Resetting", again without help. She then said they would send me a check for a new unit. Excellent encounter. They tried to fix by phone, and when unsuccessful they said I would get $ to buy a replacement. Thank you.

The headphones weren't working and when I tried to do the claim with Allstate, I answered all the questions like I was supposed to. Then, I was asked if I wanted to get a gift card or get a new device or get it looked at. I wanted to get the Walmart gift card but I clicked the wrong thing. I tried to go back and redo it. But I never heard anything back. It didn't go well because Allstate didn't get anything done with it. The cost of the warranty wasn’t a problem. But I regret getting it if I never got any assistance with it. I tried reaching out to the contact support and I'm not happy.

The claim was for the little pegs that go at the bottom of the bed. They were stripped out. They weren't able to hold up the bed. Allstate replaced them, and everything is going fine with it now. It was just hard trying to get on the website that Allstate sent. Other than that, everything went fine.

I use Allstate Protection Plans for all my electronics. And if jewelry is an option, I use that as well. I had to log in and verify the purchase date. I typically do a digital pay or if I can pay in the app so my receipts are automatically uploaded so I don't have to keep up with them. So, my receipt was already on file. I just had to submit the claim for what item I was filing the claim on. I had the option to either get a gift card or have Allstate send me a check. So, I just picked “send me a check”.

I wanted protection in case something happened to my Bluetooth speaker. I was very thankful that I had Allstate. They were very kind and made everything right. Everything was very simple to do.

The last claim I submitted was for my daughter's washer. The timer went out. The problem is if you buy this warranty and you buy a part, it's up to the seller. If the part is no good when you get it, you have to go back to the seller and not the warranty people. When I did the claim on the first part I bought, the rep asked, "Well, did it work when you bought it?" I said, "No, it didn't." She said, "Well, we can't warranty that."

The tablet got knocked off the table and it was broken. I went online and saw how to file for Allstate to fix it. I filled out the form and followed their directions. The process took a little longer than what they said it was going to take but I wasn't tripping over it. In the end, the tablet came back working and my grandson was so happy. All his stuff was still on it. Last Christmas, I bought another one for my other grandson and I bought the Allstate warranty for it. I'm so glad I did because they did such an excellent job with this one.

Contacted Allstate. Spoke with a very nice and intelligent human being that knew what I needed and my new replacement phone has arrived today. My old phone was a Samsung Galaxy S20. The replacement is a new Samsung S23. The young lady is very knowledgeable, an expert in her field. Both thumbs up!

The customer service representatives at Allstate were horrible. I bought a TV through Costco. They wanted me to do their job when Samsung said that the TV needed to be repaired. There were two weeks of back and forth. “Take pictures of this. Take pictures of that. Do this. Do that. Unplug it. Factory reset.” We did everything they requested, and Samsung said it needs to be repaired. It took two weeks of complaining to finally tell the person that I wanted to speak to a manager. The repairman finally called and said, “Oh, I can just imagine what you went through.” I was doing their job instead of doing what Samsung told them to do.

I purchased the Allstate plan because it was on two recliners. So, due to their mechanical nature, I thought a three-year coverage would be good. Unfortunately, both recliners malfunctioned, and one of them in a catastrophic manner. I put in the claims, and everything went through just fine. I sent pictures and description, and the claim was covered. The process was electronic, and they went through email. They ended up compensating me pretty much the entire retail price of each chair. It was 100% valuable for me. As far as this plan went, it worked very well for me in the past, too.

When I was in Walmart and I bought a necklace, the rep asked me if I wanted to purchase an Allstate plan, and I said yes. I bought the item as a gift for my son, and he got in an altercation with someone and they tore it off of his neck. I did a claim. I didn't have any problems, and they sent me a check for it. I appreciated it a lot. I would advise others to get it because it pays off, and it doesn't cost a whole lot.

I recently filed a claim about my pool and it was pretty easy when I contacted Allstate. The rep I spoke with was excellent and they gave me a refund. I would recommend Allstate.

I got the protection plan for a cellphone and the experience with Allstate has been good so far. I had an issue though. I made a claim but I haven't even mailed off the product yet because the shipping label that was sent to my email was unprintable. I sent an email back to Allstate stating that and they sent me another email saying that it should be clear, I should be able to click on it now, open it and print the code. I just need to make sure I can print this label.

Our daughter works for Nebraska Furniture Mart, and since she started working there, we simply buy most of our things there. We've purchased several things, and SquareTrade is the option for the extended warranty. Recently, we had an issue with our dishwasher. We did a claim and SquareTrade sent someone out and he fixed it. Within 30 days, it broke again and now they've replaced it. We got the check and we went out and purchased another dishwasher. It was a great experience. SquareTrade was very easy to work with. My only problem is that my floor got ruined because the dishwasher leaked. SquareTrade does not cover that. It just covered the repair of the dishwasher.

Updated on 03/03/2023: Hello, I am contacting you again because the check with the amount of the refund that you offered me ($359.99) has not been sent to me, I want to know what is happening? Thank you. This is my Second request in this regard.

Our smoker pit stopped working and they were very easy to work with getting the problem resolved fast and easily in a matter of minutes on the phone. We bought the plan from Walmart not expecting to need it but when we did it was very easy to use. Thank you again.

It was so easy and pleasant to speak to an Allstate agent, she seem to have all my information readily available, and she only asked a few questions related to my issue, then she took action. Next thing I learned was that my issue had been taken care.

I filed two claims and I tried doing them online and I had some issues. One of them wasn't showing up at first, the Chromebook and for the air fryer. Based on the reason I put in for the claim, I wasn't getting anything. They said they couldn't process the claim. But I called in for the Chromebook, and it was super easy. They were very informative and professional, yet friendly. They got it done within minutes and told me that I would receive an email with the information to ship the product back by FedEx, which I did, and I got that done either the next day or maybe the following week. So the process was very smooth. They got there, I tracked it and they sent it back. Everything was done within a week. So that was great. Based on how much I paid for that plan versus how much the Chromebook costs, I paid about $40. It was great based on what I got.

The TV screen would get a big, black blotch on it, and it would spread, and you couldn't see anything. We initially contacted the third party company and after two and a half hours on the phone, they were not the people that needed to be contacted because the Allstate Protection that we had as a five-year warranty on the TV when we bought it was still in effect. The third party company told the Allstate people what the problem was, and then the Allstate's offshore person got on the line with us but she was totally given the wrong information about what the actual problem was. I ended up having to spend another hour or so with her on the phone, explaining exactly what happened.

I call on February 3, I was given appointment for February 7. That appointment was canceled due to the part was unavailable then then I was given an appointment for February 15. That appointment was canceled due to the part was unavailable. Then I was given an appointment February 20. That appointment was canceled due to the part was unavailable then I was given an appointment to February 27. Part will not be available.

They sent me the wrong color and now they have closed the claim I am stuck with a gray fireplace heater instead of the saw cut brown that I ordered and paid for and it doesn't match any of my furniture. I would be Satisfied if they would just send me a new heater insert.

After a few years the caster broke on my chair and could not be replaced so Wayfair refunded my purchase price, without hassle. The whole process happened within a matter of a week. Definitely will be getting the insurance from now on, well worth the extra!

The computer locked me completely out when it was trying to update to Windows 11. The gentleman tried to help me out as best he could, and we walked through all the different steps. He sent me links and stayed on the phone with me. He was great. He understood that there was no way in heck that it was gonna be corrected by my means, so he said, "Okay, I'm gonna process you and go ahead and just send me the computer." I boxed it up and shipped it to them. Then they had it back to me in less than two weeks. They did a great job. The computer is working great. I was very thankful.

Have not came to see my sofa but when I put the claim they respond very fast and set me a date to come out to see my property and to see what they're going to do with my sofa. Other than that I’ll review.

All three USB ports on the TV stopped working. I went to Costco and gave them some information off the receipt. They gave me two choices online - one was a Samsung, one was an LG. I didn't like LG at first but I swear by them now. I had to configure everything however. It sat downstairs by the front door for three days before I had time in my schedule to do that. Other than that, Allstate Protection Plan works perfectly. I got a computer this past September and I bought the warranty for it as well.

I shouldn't have to wait this long to have my ice maker repair. I need the service of my Samsung Smart Fridge, and it shouldn't have taken this long and you guys sent me the wrong part for the Tech that was sent to repair my Fridge.

When I had to file a claim, it was very simple to go through. There was no hassle. So it worked out very well. I was very impressed by the way it was handled. It was handled very, very easily and professionally. So I went ahead and purchased another plan. The value of the protection plan was worth the purchase.

Employee Amoy offered to sign it and send it on and I will receive the check in 5 days. As of today 2/23/23 I still have not received the check and I had to go buy a new machine and pay for it. I really am disgusted with the service I have received and am telling everyone what rip off you are. Your ad says "Here to help anytime 24/7." I think that is false advertising.

Submitting a claim for my printer took five minutes. Within an hour, they sent me an e-gift card and I went out and bought a new one. I wasn't expecting it to be that fast but it was great. I suggest people to come through Allstate.

Item was mailed in for repair and was returned about 9 days after it was shipped and so far the problem no longer exists. The packaging for the return was great as far as padding and protection for the item.

The process was a little dodgy because I didn't think that it was handled fairly the way it should have been. I bought an LG TV, which is not the top of the line, but it's not the bottom either. Then, when I went to exercise my warranty, they offered me a Hisense, which in my mind is not the equal of the LG. I offered to pay the difference, but they were intransigent in their position and they would not budge.

It's easy and quick with Allstate. I submitted a claim online and then they sent me a UPS sticker. I sent the item out and they contacted me and said that it wasn't repairable. I got it through Walmart so they sent me a gift card to get a new one.

I got coverage for an earpiece. Something happened with the speaker so I sent it to them. They weren't able to fix it so they sent a new one. The process was easy.

I was experiencing some problems with my laptop. I was scrambling to look for a warranty plan, found out that it expired, but luckily, I remembered that there was also this Allstate Plans, so I decided to give that a shot. My overall experience with them was fast and helpful. The person that helped me went over the problem, too. The service was good overall.

When I got in touch with them by email, I never got a response from them. But it's easy to file a claim and get all the info that you need.

At the time, my husband decided to buy a protection plan. It was only 5 bucks, but I'm not purchasing another one. We used the protection plan recently for a weed whacker, and it was difficult when I had to go on to try to upload my information to find the place because they kept wanting everything electronic. A weed whacker's not electronics. I also had to upload the information three times and the system kept saying, "We got your information," and then the next day, I get another email saying, "We need you to upload it again." I even spoke to a person on the chat and she verified that they received the information. In the end, Allstate sent me a check, but it wasn't for the full amount. It was prorated. All in all, it was a hassle getting the money back and it wasn't worth my time. We just bought a new weed whacker.

The first few days, I tried to make a claim with Allstate but the website kept shutting me down. It kept telling me there was an error. That lasted four days so that was frustrating. When I finally made a claim, it was smooth sailing after that. They walked me through the process, and within a few days, I got my replacement TV. There was a little bit of back and forth but it wasn't horribly complicated. Allstate is better than other warranties that I've dealt with. I got a warranty with a different provider on a recliner chair. They were a horrible nightmare. It took weeks upon weeks then they didn't even honor the full warranty. Having compared to that, Allstate was amazing. I will recommend it to everybody anytime.

We purchased a protection plan on our Ooma phone base. It failed after 2+ years. We contacted Allstate and quickly resolved our claim. Very easy process! We will definitely purchase protection plans on every item we purchase. I highly recommend this product.

Look these ticket numbers. There are more but these are the only one that was given to me. Ticket # ** and **. This ordeal was completely **. Countless lies. Runarounds. Passing the buck. No compassion at all.

Had to buy another 65 inch TV 2 years ago so I bought a new TV at Walmart and then bought a 3 yr warranty with it. After 22 month this second TV lost sound so made a claim. I was highly impressed with the service I experienced making my claim. It was relatively easy and the customer support was very good. We tried a test over the phone first then it was determined I needed a replacement. Did that via the internet and received a new TV delivered to my home within 5 business days.

Glad we spent the extra money for the protection plan. Our TV died, we submitted the claim, spoke to a representative, signed an affidavit and got our money back to purchase a new tv. Definitely made sure to purchase the protection plan again with our new TV.

This is by far the best protection plan I have ever had for my products to include my iPhones. Their customer service and support is far superior to any protection plan I have ever had. They are fast and professional as well.

I will get Allstate Protection with every large purchase from now on!! Thank you. I had a couch and loveseat that were coming apart and the manufacturer closed and they were able to assist. The process was pretty simple as well.

Watch broke. Went dead in the first - Allstate coverage was for 2 years, but was told that the manufacturer's warranty would have to be used. Fitbit said watch was no longer in warranty. I sat on the warranty for another year. The day before the warranty expired, I contacted Allstate. I was offered a cash offer or could send the watch in and they would either repair it or replace it. I had a check within two weeks and no hassles. I was thrilled with the service and now check to see if items I buy on eBay offer a Allstate Warranty....Walt D.

I have had to use my Allstate Protection on two of the six products I insured. Each time went well. They were nice and fast. At first, they want to see if it can be worked out with the company who made or sold the product and if that doesn't work out then they fix the problem. No complaints.

It took over two days just to be able to file a claim. The website turned out to be useless and it took three different call center personnel over two days just to file a claim. The issue did finally get resolved but I wouldn't recommend this insurance to anyone else after my experience.

The customer service I received was great. Very cut and clear. Quick responses. I called a representative to assistance me with a claim and he was very knowledgeable in what I was calling about. Wait time wasn't long. Very cut and paste..

I received an initial single email from indicating I would receive a feature comparable replacement TV. The TV was not delivered and after 2 weeks and no contact from Square Trade, I found out that the TV was not shipped.

I had a recent claim for my damaged coffeemaker. They emailed me back saying that it was not possible to fix it. They were gonna keep the coffee maker that ultimately couldn’t get fixed. As soon as I gave them my receipt code on the bottom of the OR when I purchased the item, the process was quick online. That same day when I fill out all the questions and the stuff that I needed to fill out, they gave me the steps to send the damaged coffee maker back. The only thing was when they gave me the QR code or the code, I still had to pay out of pocket to get it sent over.

I have a child with autism who is very destructive, so we tend to get insurance for a lot of things that he uses on everyday basis. He uses the headphones and the Fitbit all the time so we insured them under Allstate. I've done everything online. I was given a little pamphlet and was told to log in to the website and make a profile on there. I created it. If you need to add other items on there, you just log in and add the items that you have. It's just asking for the receipt. When I first did it, I had a hard time. But after that, it was easy.

We only had our TV for a year and the TV was just giving permanent lines in the screen and then it was starting to flicker. It was easy submitting a claim with AllState. They were very helpful. It was well worth it.

We always get a plan because we've had good experience with Allstate. The most recent claim was for my cell phone. I dropped it in the mud. I was able to send it in for water damage. It wouldn't work anymore. They had a Walmart gift card refund to me within a couple of days. That was only a $50 phone, but I got my money's worth out of it and I would be able to purchase another one. I was very impressed with how quickly they responded and that I could do everything online.

Allstate will pay for something if it gets damaged. You can do it online. Sometimes you have to call. If you can't get it repaired yourself, you gotta call them and they will fix it. You gotta send it in. They replaced mine online with a voucher. And I could go back and buy my own. Get Allstate. It's worth it.

The hair clippers stopped working and it was very easy submitting the claim. Allstate paid me for my damaged item and told me that I could keep it so I just trashed it and threw it away. The protection plan was very valuable because I didn't have the money to replace the item.

Allstate Protection was bundled with my eBay purchase. I had a watch that was certified refurbished. When I did a claim, it seemed seamless. But then it was a bit of a letdown. I was given the option to choose between getting a refund or getting a replacement. I wanted a replacement. I didn't want to go through the extra steps of finding a watch that was in a similar good condition and then to make sure that one was all right when I got it. The claim was on hold for a couple of days and I had to do some extra stuff with it. It ended up being a reimbursement check. That aside, having Allstate was convenient and it was a lot easier than going to a store.

I filed a claim a week ago and they repaired the problem and they're sending it back now. It took about a week and a half. I did the claim process online. They asked me four questions about what was wrong with it and then gave me solutions. So, my solution was to send it in to repair it.

I got a protection plan for an icemaker. When I bought it, the idea was that if it broke, I'd be reimbursed. But that wasn't the case and truth. When they asked for the receipt, I sent them a copy of it but I wasn't paid in full. The receipt was for $80, I got paid $50. Also, the price of the icemaker increased. The cost of a new one would have been $100 as opposed to the $80. Aside from that, the local repair people couldn't repair the broken icemaker. The repair would have cost more than the item and they found that out quickly. But after all was said and done, Allstate settled at $50 and to me, that means they didn't honor the agreement.

I got Allstate Protection Plan for my TV. I had a good experience with them. They replaced my TV.

We make claims online on the website, then Allstate gives either a credit for the amount in some cases, or they'll ask to ship the item to them. I've done it both ways. They'll either fix it or give me the purchase price. I can also send them an email or a chat, then they get back to me in a day. That's good. Allstate's price varies based on what is being insured, but it's reasonable in most instances. Overall, having a protection plan is quite valuable, but only if it is not too expensive. I've seen protection plans worth $200 for something that is worth $500. That doesn't make sense. I just roll the dice in those scenarios.

I have Allstate on the phones and I'm glad I do. Typically, my husband and I haven't had phone insurance. We usually just have our old phone as backup and my son always made me get it because he works in the field where it’s a little rougher with stuff construction-wise. This time, my husband and I both ended up with $1,000+ phones and the Allstate protection plan was 120 bucks cheaper than the monthly plan. I was even told by them, technically, if I don't use it, I can return it for a refund if it has never had a claim or anything before the end of the contract.

Allstate covers the product if it breaks. It's easy to navigate. I was given a gift card to replace a broken vacuum cleaner.

I am so glad I got that Allstate protection plan for him two years ago. Because those hand controllers, you slam into this and that when you're playing. You don't realize that all of a sudden, you did move. They've messed up and I've sent the Oculus in, and 100% coverage. Got it back in four days. Very good turnaround.

I'm a guardian for the person that owned a phone that was dropped and smashed. It did not let her make any calls or anything and she needs a phone. So, I went on the website, contacted Allstate, and submitted the claim. It went through perfectly. It was wonderful. They had to mail me a paper check in a week and a half. So, it did not take long at all. It was unexpectedly easy and a great experience.

I purchased a SQUARE TRADE Premium Warranty for a refrigerator and somehow they lost my info. I have been calling everyday for over a week and keep getting the runaround and they keep asking me to send more pics of my receipt and pics of my refrigerator with a handwritten not of the date and time the pic was taken. Over and Over... I have sent them in more than once and I keep getting the same response...That it will take 48 hrs to respond...but in the meantime I have been dealing with a leaking refrigerator for over a week even though I have a warranty that I Already Paid For!!

I have a Samsung tv through Allstate with Costco and they never took care of it. Nobody called me back. The TV has been out for a month. But the other one was a great experience. I replaced my washer with this new one, and one year later, it had a problem. I called Allstate, they said, "Nope, we realized it's a major issue. We'll send you a gift card to get a new washer," which I was very impressed with. So, I will continue going with Allstate and make sure I have it. Get it.

I purchased Allstate for a PS4 controller. I like that they paid me back for the item.

I bought a computer desk, and the wood where the screws went in was splitting. When I tried to submit a claim, something was wrong with the website and it wouldn't let me log in for a while. Other than that, it was easy, and Allstate emailed me a gift card to replace it. I just submitted my receipt and stated what happened to the item and a couple of pictures.

My vacuum cleaner broke down after good service. I was still covered under my warranty and when I contacted Allstate, the customer service representative was efficient, polite and knowledgeable. He made my experience very pleasant. I would certainly buy an extended warranty again. Thank you!

Overall, I’m satisfied. It was quick and I got my refund back quick however, I don’t think it’s right, but I ended up getting less back than I paid and I also paid $8 dollar 2 yr warranty for. That part wasn’t right as when we were in yet we expect that it will be covered. Yes, I was told that I could go find the exact it would have to be the exact thing, but after it broke so easily, I would not want that exact thing.

The process for filing a claim was easy and the claim adjustor was easy to work with. I just have to send the receipt in and sign an document and returned it. I received my claim approval the next day.

This company sucks. Everything is misleading, they won't help you. They are supposed to insure, all they do is collect and leave you high and dry. I am very disappointed, couldn't be any more disappointed. They should offer you the option of having a refund if your item breaks. I was able to fix it on my own, but the principle stands that an insurance company should be more willing to live up to their name and purpose.

Allstate helped me get my replacement TV fast and were very professional and helpful!! I love my new TV! Every time I call they always helped me and processed the claim quickly. I would highly recommend this company to anyone.

We bought multiple controllers and I pulled the receipts out and had them all jumbled together. So, I wasn't sure what receipt went with what box. When I had a claim, I had to call Allstate three times. The first time, the guy said we needed the right receipt. I wasn't sure what receipt it was, so the second time that I called, the girl said that I needed to submit an email with such and such receipt because there was not an open claim or policy. So I went online and went through each receipt and typed them all in. Finally, I found the one that was the receipt specifically for this controller. Then I called back the third time and the gentleman said that I needed to try to reach out to Microsoft. So I did reach out to them and they said there was nothing they could do for it and to call Allstate back.

I've been a customer of Allstate since I was 16. My father had Allstate, so I stuck with them. No matter where I lived, whether it's in the United States or in Canada, I just stuck with Allstate. Our protection plan was for the washer and dryer. Were having problems with the washing machine. It seems to be leaking. So, we filed a claim and it turned out it was not the washing machine. It was the water heater that actually was clogged and that was something that was dripping in the same area. It was fixed and all is good. Having Allstate, I don’t have to worry if something was not to work, which happened here this time. I just make the phone call, I make the claim online, and then I don’t have to have to deal with it.

I have been trying since Jan 16th to get my TV repaired. There have been many errors on their end and I did all that was required. They emailed me on January 17th saying compensation was mailed. I called today and they said lost in the mail and they would issue again in two business days. Their policy is supposed to be five days. I am at a loss as to what to do next.

I've used Allstate Protection Plans and they're excellent. I also have an Allstate protection plan on both my DVD and Blu-ray.

I had a very good experience with Allstate. The item went bad and I had to submit a claim. It didn't take too long. They just asked me what happened to it, agreed to a refund, and they sent me a refund. I would recommend Allstate.

I did a claim to Allstate for my Xbox controller that had broken. I did it online and they ended up sending an e-gift card to purchase a new one. It wasn't the whole price, but it was most of it. Everything went quickly. It was a good experience.

My 65" tv went out overnight. The screen was black. I called and got a refund in 3 day and got a new one. Allstate is fast, reliable and so easy to file with. I purchased the coverage again with the new TV!

Awesome!!!! I expected to have all kinds of problems trying to get this computer fixed, BUT NO, ALLSTATE TOOK CARE OF IT RIGHT AWAY. Gone one week and it's back. WAY TO GO ALLSTATE, THAT WAS AWESOME. Not a worry in the world. THANK YOU.

I got my computer repaired using all state protection plans. Going through the claim process too a little while about 2 weeks total. After the claim was finalized, the repair was quick and easy. This process took about a week.

I have two pumps down in the basement and one of them kicked in but the other wasn't keeping up. We had high water and the alarms went off. I called Allstate and explained the scenario. The first lady I spoke with hardly spoke English and she was very rude and didn't understand what was going on. Then, the manager came on and saved the day. They sent out a check and I was able to buy another pump. Also, they told me I could submit a supplemental order because the pump I had to buy was a few bucks more because of the price of inflation. It was pretty cool but I'm not really worried about it.

The tablet wouldn't come on anymore. I called up the number that they had on the warranty. They were very helpful and patient with me. I had to hold on until they had something else to do as far as my claim, and whenever they came back, they always apologized. They sent me a free return label so that I could return the tablet. I did then it came back in four days after I had sent it to them. When I opened it up, it still wasn't working. It was doing exactly the same thing. I had it on the charger like they told me to but it didn't work. When I talked to Allstate about it and said that it still didn't work, they offered me a refund.

I made a claim for my son's bed. The pieces broke. The process was easy. I just had to follow the link. They told me exactly what to send. I had to confirm when the policy started. They sent a check in the mail to replace the item. It came faster than what they said. The communication was great. They responded quickly. If I texted them in the morning, I would have a response by noon. I didn't have to wait days.

Plan said would replace item if possible. Would not replace item due to it would cost $10 more at today’s prices and wanted to send a gift card for the amount paid. What about the cost of the plan? Very Dissatisfied

I filed two claims with Allstate. One was for a little 6-inch mini chainsaw, and the other one was for a set of gaming headphones. Every time I've done a claim, they would tell me to contact the manufacturer. Whenever I would try and get ahold of the manufacturer, they would say "No, just go back to Allstate." They prorated the headphones. They didn't give me back exactly what I paid for them, but close enough.

This is the first time that I ever did a claim on a phone, and everything went great. Most of the stuff was handled online, but I spoke with someone once as well. Everything was easy, and Allstate sent me a check to replace my phone.

I did the through the text message. The lady I spoke with was nice. She got everything through that instant for me. It took 48 hours and I got a refund for the blanket.

I purchased this "protection plan" through eBay for an electronic item. The item was warranted for 90 days. Allstate refused to even look into it, telling me that the item has a 1-year warranty. "CLAIM DENIED" this is typical of how Allstate has always done business, had I known this was an Allstate company, I would've saved my money.

Finally got the claim filed and paid after a little over 2 months. But happy to have situation settled. The last person to handle the claim was very nice and I believe he should get a raise or bonus. Hopefully I don't have to worry about filing another claim.

They listened to me and were able to help me in a fast and effective manner. Polite service, quick delivery of reimbursement. I would suggest that they look at documentation provided and be a little more thorough, as they asked me for the receipt twice after I already uploaded it and had to prompt them to look for it. When I offered to send it or upload it for the 3rd time they declined and helped push the claim forward right away. Otherwise a good experience.

Allstate has been great to work with. I purchased a warranty for my TV several years ago. When my TV stopped working I remembered I had insurance with Allstate. I contacted them and they did have me spend some time finding paperwork and original receipt. But after that my warranty claim was accepted and I was reimbursed the original cost of the TV. At the time they said it would take up to 5 days to receive my check, I received it in 3 days. I would recommend Allstate insurance and will purchase insurance in the future.

I got Allstate for an electric toothbrush that I got at Walmart. We had an Oral-B that broke down pretty fast. So, I said, "Sure. Why not?" We didn't even have the toothbrush for a year and it started having problems with the charge on it, and then it just wasn't charging at all. To submit a claim with Allstate, I had to send the toothbrush in. It was only a day before they got back to me and told me, "We're sorry, we can't fix it. It's non-fixable and we're going to just reimburse you for the item." However, I thought I was getting something in the mail, but it was a digital charge. I was waiting around for the 7 to 10 days that they give us. Turned out that it was processed right away and I could have had access to it right away had I known it was digital, had they made it really clear.

Any time I've had issues with anything, Allstate always fixed it, and every time, I've been satisfied. The only thing I would complain about is that there's one TV I couldn't find the receipt for, even though I purchased the plan for it, because I didn't register it, which was all my fault. They couldn't do anything with the claim. Luckily, I ended up finding the receipt. People need to make sure and fill out the information in when they first get the protection plan and also hold on to receipt. ‘cause if they don't, then they're SOL. Any time I buy something with a protection plan on it, I take a picture of my receipt so I can have it for our records.

Getting the Allstate protection plan was smarter because if something happened to my computer then I could get it fixed. When I dropped it coming down the stairs, the claim process was good. I sent them the information and the computer, and it was fixed. Allstate is good at fixing their products, keeping the consumers happy and doing what they have to do. They're very sufficient.

Allstate is like an electronic extended warranty. All they really are is they provide either a replacement or a fix. It's something that you would buy when you purchased something electronic, maybe even a phone. Sometimes they cover things like bicycles as well. One of the speakers on my headphones detached. I looked on the receipt and called the number that was on it to replace it. Allstate reimbursed me for them. Get the warranty.

The TV was not working because it had a problem with the LCD panel. I called Allstate and then they collected it from my home one week and a half ago.

I submitted a claim for my treadmill and it was fairly easy. I had to reach out to a service company that could repair it. I did my research and the closest one was two hours away. I had no way to get the treadmill down there and back and haul it down the back. Allstate reached back out to me and said the best thing that they could do was reimburse me for that treadmill. Their reps were super helpful. It looks like they were willing to get a good answer for me.

I got Allstate Protection Plan for my Ninja blender. I don't usually purchase insurance for electronics, and the reason why I purchased that one was because I knew it was going to be every single day use. What drew me in was the price of the insurance. I also submitted a claim and it went well. I sent out an email and then they replied requesting information, serial number and what was wrong with the item.

We had our television about three months and when we went downstairs and turned it on, it wouldn't. It didn't get any power. We took a picture of our receipt and did a claim online. We had to talk to a claims person and submit a couple more pictures, then we talked to another claims person. It was a bit of a process, and I would have preferred a reimbursement, but Allstate offered a replacement. I went to show it to my husband and it was gone. Apparently, it was a one time thing and I couldn't get it back, which sucked.

I bought a pressure washer and got a warranty for it through eBay. I used the pressure washer for about an hour the first time, then my son came in and said, "Hey, we're losing oil in the washer." I said, "What do you mean we're losing it? Is it leaking?" He said, "I don't see any leaks anywhere." He thought it was bleeding off somewhere into the water. I said, "Okay. Just go ahead and use it again. Just check all again and make sure it's okay." He used it again, then we lost almost all the oil. I'm not using the pressure washer now because, we gotta keep checking oil in it and if we ever lose all the oil and we're using it, then we're gonna burn the motor up.

Everything was great from ship out of defective item to return of repaired item. Tracking system provided by Fedex 2-day shipping was fantastic. Repair center just perfect. Many many thanks for a great experience. This is one very happy customer.

My son's Air Buds were in the snow for a while and they stopped working. The claim process with Allstate was all on the internet so it was very easy and I was extremely happy. I would recommend Allstate.

My GE Opal ice maker quit making ice and it started making a loud noise. It was just before the holidays and I called Allstate. Filing a claim was a little learning experience and I didn't get a lot of guidance. It was a pain in the butt because I called and they said I had to submit it through email. It was difficult to get a claim number. That took me a week or two. Then, once I got the claim submitted, I called a person and they eventually got back to me a week later, then another person a week later, and another person a week later.