Allstate Protection Plans Reviews

I purchased a protection plan for an electric recliner that lifts. I filed a claim because the mechanism for the hand device was broken. It was easy filing the claim. They were prompt about it and easy to talk to. They had a guy get ahold of me, and then looked at the problem. It would've cost more to fix than it was to replace. They asked if I wanted it replaced or wanted the cashback and I told them the cashback. It took two weeks to get it.

I downloaded the most recent updates for the laptop, and when I turned it back on, it would not start. I clicked the link that was provided with the receipt, and I filed the claim. It was fast and easy. But I didn't go through with it because I realized that Walmart would offer me a full refund if I brought it back in the very next day. So, I didn't feel the need to go through the process of sending the laptop to Allstate for them to look at it. I just made a return. But I always get the Allstate protection plan when I buy technology because I knew, for situations like the one I had with the laptop, I didn't wanna have to go through the headache of explaining to Walmart if they didn't have a proper return policy. They've worked well for me.

I bought a printer and got the 2 year product insurance. Within 13 months the printer mechanically failed. Allstate claims quickly got me my money back for the printer so I could go get another and get back to work. I would recommend product insurance for this type of purchase.

There was a problem with the left stick of my Xbox Series 2 Elite controller. It wasn't completely registering when I was pushing it in, and a few other buttons weren't working properly. I did a claim online, and it was fine and fast. Allstate had me send the controller in so it could be fixed regarding my issues. When it came back, a few parts of it were fixed, but my main issue with the stick got a little worse.

The iPad cracked and the whole front screen was all messed up. I started the claim online and I had to submit proof of purchase. The process was okay and they're repairing the device.

I had to file a claim to Allstate for a phone screen that was broken. It was slightly difficult at first because it was my first time doing it and I didn't really understand it too much, but I was able to figure it out. I did have to call a representative to finish getting through what I didn't understand and complete the claim and to receive my claim request. He was knowledgeable. I got a refund within a week.

I sent in a claim for my Samsung 55-inch smart LED TV. When you connected to the Wi-Fi, it would lose connection. I moved the TV closer to the modem. But I still had the same problem. I moved another TV in my bedroom to replace it and there was no problems with it. So the TV itself was having problems getting Wi-Fi signal. But the main reason why I called Allstate was because there was no sound. I did everything what they told me to but there was still no sound. I ended up tossing the TV away. But the claims process was very easy. My warranty expired two weeks after this happened to my TV but a supervisor was able to authorize the warranty for it. So I was very happy. It was very easy to work with. It was cheap, too. I paid $30 for an extra three-year coverage. I'll be purchasing this plan again if I buy the TV in the future.

This was a quick and easy process. I got my phone fixed at the Apple Store quickly. I was able to submit the receipt and claim form online. I got my refund back very quickly! The options that I was given as far as how to have my phone repaired as well as how to receive my refund were great!

The price was fair. The policy was straightforward. The process to file a claim was easy and clear. I will definitely be referring anyone I know to not only use this protection but, to also consider these protection plans for other users as well. I didn't even know how well covered this protection worked and how covered our family actually is. We will always use Sam's and the Allstate protection plans as long as our family is eligible.

When my son's gaming chair broke down, we didn't know how much of this would be covered, or even if it would be covered. Claim process was easy, online form was simple to complete. Communication from Allstate/Square Trade was quick and concise. Resolution was satisfactory. Item replaced and we are happy with the warranty and process.

I was hoping for a replacement but was offered a gift card but then a check (not sure why) after figuring out the item was not available. The customer service agents were very nice and made sure I understood the process and what was going on. I am happy with how it was resolved and will be buying a new item with a warranty again. Thank you.

Issue resolved. Clear expectation of turnaround time from the start would have mitigated conflict.

It was easy to get a refund but I wish the price of glasses hadn’t gone up so much in 8 months! The online form was easy to fill out and submit. The payment arrived by mail in the form of a check very quickly. Sam's has a wide choice of frames to choose from but not too many starting at $59.00.

I was happy how quick and easy it was for me to get my phone and to set up. All of the direction on how to send the old phone was easy as well. I am not used to doing too much online, but this was not so bad. I am glad that I got the Insurance on that phone. Have never had any protection on my phones. It was good thing to have. Thank you.

Allstate told me that they were going to cover my MillerBuilt blower for a year. Their reps were pretty helpful, but they pretty much told me that they couldn't help me when I had an issue. They told me to take it to the warranty place because the Allstate couldn't do anything about it. I didn't know that when I bought the protection plan that I was going to end up having to go through the warranty that I had anyway and I wouldn't have bought the protection plan if I had known that. Allstate also told me that if I took the blower to the warranty place it would be free, but it wasn't.

I used the electronic warranty for a hoverboard for my granddaughter (the part on it where the charger plugged in broke), and the claims process was a bit confusing at first. It was well over the manufacturer's warranty, but when I first called, Allstate said, "Well, it might still be under warranty with the company." It seemed like I had to do a lot of the footwork to get it going.

I did the claim. They had me pick a completely different type of earbud. I did. They closed the claim. I never got my earbuds. They asked me to leave a review but didn’t even complete the task. So here I am letting you know I should have kept my little insurance money.

I have four TVs with Allstate because the TVs are always going out. I filed a claim recently and I didn't have any problems. Their website was easy to use. It was a good experience and they were fair.

I used All State on my glasses. They got ruined. The lenses are all scratched and the frame got bent. I did the claim on the internet on my phone. It was easy. I had to call them because something was wrong with my receipt, because I did two claims for my two pairs of glasses, and it was on the same receipt. They were able to get it sorted out on the phone easily.

Allstate Protection Plans wanted me to take pictures of the broken chair, which I did. If they needed any information, like the order number off of Amazon, I submitted it. I also explained the issue. It was straightforward. They told me I would have to wait for someone to check my claim, which they did. And they checked the claim. After the order claim was checked, they submitted the order and handled everything. It was satisfying.

I've dealt with Allstate in other facets as an insurance, and they were good. But they've gone into this warranty business, they've bought out several of the other companies and made themselves a big-time player with little consideration to the consumers. Allstate Protection Plans paid the claim in a timely manner. But they did not do the claim as I asked, and no explanation as to why they didn't.

It wasn't a very good experience with Allstate. I purchased the plan on a Samsung washer that was pretty expensive from Costco and I had to jump through hoops just to get somebody from a foreign country to talk to me that couldn't understand a person in America. It took us almost two weeks to get anywhere with the claim. The person from Allstate said they'd send me the part and when the part comes in, they'd call a company in Midland, Michigan that will come and put the part in. That took two weeks. Then, it was the wrong part because they were trying to fix it over the phone instead of having a service guy come and diagnose everything. We had to go back and forth to Costco and then we found one person at Costco who was tremendous. If it wasn't for him, it was just not good. But I'll never buy anything from Costco as long as Allstate has their warranty because it was the worst experience I've ever had.

My Keurig gave out, and after the initial replacement not being a keurig, I called and they were able to just give me the payout to buy my own keurig. I was skeptical after they initially tried to give me a item not my brand, but they rectified the issue. Awesome! Thank you Allstate!

My Fitbit stopped functioning properly. It started draining the battery for no reason. I went through Fitbit first but they told me that it was past my warranty date. So, they offered me a coupon. I went and found that I had the extended protection plan so I filed a claim. The situation was resolved quickly. It was less than a month.

I have an Allstate warranty on my TV. The TV just died on me, and the company couldn't figure out what to do to fix it, so they replaced it. The replacement arrived quickly.

My TV failed. I contacted Allstate Square Trade. The representative I spoke with was very thorough with tests and investigation. The final conclusion was Allstate replaced my old TV with a new comparable unit. I was given a delivery window of 7 to 10 days and my new TV arrived in 2 days. I am very pleased with the results and timeframe involving Allstate.

The earpiece was broken off when stepped on, I filed my claim with Allstate and it was approved the same day. Allstate issued a Sam’s Club gift card the following day and I ordered my replacement glasses the following week. It was a quick and easy process, would recommend buying this protection plan.

This is I believe the 3rd time I've had to use my protection plan and it's always been a pleasant experience. It's worth it to purchase a plan because it's easy and the results have been positive. I would definitely recommend that people purchase a protection plan from Allstate. The replacements have been equal to or greater than the original item and there was a small deductible. (less than $30)

Thank you for your quick response and processing of my claim. Everyone I spoke with was very helpful and well trained. I would never purchase anything without purchasing your service warranty now that I have experienced how effectively my claim was handled. You always hope to never need to use this but nice to know you have peace of mind if you ever need to use.

I got a call from Squaretrade and they agreed to honor the warranty. But also they clarified that I have only 749.99 dollars worth of repairs over the 5 year plan. Not exactly what I expected for the 150 dollars I spent on the policy but I guess it's better than nothing.

My repair cost more than I paid for the phone but can't tell Allstate this because you won't get reimbursed at all if you do. What's the point of buy a protection plan that only cover 67% of the repair. Truthfully it's better than nothing but still having to basically come up with a doctored invoice and receipt makes it such a big pain in the **. I'm glad I bought the protection plan but wish they were more clear about the specifics of this plan.

I love this company. They're good insurance for your items. If something breaks they don't hesitate to help you the best they can and do whatever it takes. They strive for customer service to be the best and I appreciate that so much! I will always use this company for warranting my items.

Felt like I was given the runaround when I gave the person on the phone the model number of my washer/dryer. She insisted there was a number after the model number. She said I had to send her a picture of the number before the repair could be done (no problem, the first time I had a repair on this machine with Allstate). Repairman did not show up on first appointment. Had to make second one. He fix the machine. All Good now.

I was not happy at all with any service I received. The representative were all kind and professional, but the payment and service I received from both Doctor Appliance and US appliance was so unprofessional. The money I received was not as much as I paid for my washer. It was a 3 month experience. Not at all what I should have received.

Wasn’t sure I would need coverage on our Anniversary rings but decided to go ahead and do so. Glad I did. One of the rings started to discolor. So thought I would see what the insurance would cover. All but a few dollars. Absolutely the easiest insurance claim ever. Will definitely use their service again.

The company authorized a repair facility and refunded the repair cost.

Best investment I've made. Process was easy and repair by local business was great, in and out in 30 minutes. Refund for repair was quick. I normally don't buy extended warranties but I would definitely recommend Allstate for appliances to everyone I know. Thank you very much for the great service.

The process is absolutely stupid. It's purposely made more difficult so you'll just give up filing a claim. Still waiting more than 2 weeks for a check. The biggest kick in the teeth is the fact that they shorted me $7.99. I get the fact that they keep their part, but my total amount paid was $105.72 plus the $7.99 Squaretrade. They deducted $7.99 from the $105.72.... Double dipping. Horrible horrible company to deal with. Never again, never! Some refund is better than nothing, I'm sure they're aware of that so no one complains. Good luck finding an English speaking person to talk with. I'm sure purposely as well. Cheap labor, more hoops to jump through for a partial refund. What a big joke.

AllState did great approving my claim...However, they say that you have a choice whether to receive gift cards or check... This is not true. They did not give me an option and now I am being forced to buy from the place that I bought for to begin with which their products are garbage. We tried to work with them on changing the gift cards out but all they say is that they cannot do anything. I would love to promote allstate because all other aspects were great but this has caused us to have to go through this process again.

I have filed a few claims over the years, always handled with great care and respect, and the claim always paid out without any hassles. I used to think these plans were a waste of money, now I will not purchase without including this coverage. This is worth the peace of mind that comes with knowing the claim will be paid should you have any issues.

I called and placed a claim for a television set that just stopped working. The technician walked me through a series of steps that did not work. After all steps were exhausted, Allstate replaced the unit at no charge and delivered within a reasonable time frame. This a AAA+++ outfit and they go above and beyond your typical warranty companies.

I had a past experience resolving a warranty for a fan, that quit working. I filled out the online form with the requested details and attached the receipt. I had Fast replies, and a quick response. I will continue to purchase Allstate Protection Plans, serviced by SquareTrade for applicable purchases at Walmart.com.

I sent my phone In through rapid repair for a top cracked screen on 12/18/23 and I received it today 01/05/2024 with a cracked bottom screen. They didn’t fix my phone after keeping it for almost a month and when I called them they said there is nothing they can do about it. This is crazy. I hate this company.

When I filed the claim on my TV, I was told I would be given several options to choose from and if I did not find them acceptable they would refund the amount I paid for the TV. After I reviewed the choices I sent an email asking if there were any more options, that none of the TVs were comparable. I was told to keep checking and that there would be more options available, I continued to check but the options did not show up. I asked for the cash value and would purchase a new TV independently. I was told this option was not available and I needed to select one of the options, only now there was only one option left.

I am sure the protection plans are wonderful. I was very happy that one was offered to purchase with the item, however I returned the item so I never got to experience this company's customer service. I'm sure the plans and services are very satisfactory. I have had other dealings with Allstate in the past and it has always been a pleasant experience.

Both controllers were broken and I filed first claim and they told me to buy a new controller and send in the receipt for reimbursement which I did, so I went ahead and bought the other controller "which required sending in the broken controller to buy the new one" and I go to file the 2nd claim and it said for me to call, so I call to be told if I don't have the 2nd controller they won't honor the warranty, I honestly feel cheated, so you're good for 1 thing being covered. After that they try to find a way to not pay.

We bought this TV in June of 2020. Over the last several weeks the picture has deteriorated. At first, I thought that it was my vision, but then my wife noticed it also. I went to Costco, where I purchased it and they told me to contact Allstate, which is where the insurance was. I did and had a new TV in a little over a week. I was very surprised and very pleased.

The team was very helpful and I received my reimbursement check very quickly! Very, Very pleased! I normally like talking to someone in person or on the phone but they made it very easy online. They answered all my questions and I got to choose who I wanted to fix my phone.

In a world of so much hustle and bustle, it was a pleasure to work with a Claims Representative from Allstate for my cell. They assessed the issue, offered options which led me to an informed decision. They were kind, patient and professional. So glad I had AllState Protection in place. Thank you for exceptional service!

All was great, except the communication regarding where and when (date/time) it would be delivered. They took care of me promptly and thoroughly, and I appreciate that they made good on the claim. I was told an adult would have to sign for it at delivery, and I could choose date/time. I got a text saying it had shipped. The link for tracking only sent me to the Walmart app. I couldn't figure out when. I contacted again, and after talking to a couple different people, I was told the day.

What makes me buy the protection plans is because I have a five-year-old toddler. Nothing survives as long as it should in my house because we're rough on stuff over here. I've utilized Allstate a lot. Every time I've had to file a claim, it's always been pretty easy. There's only been one time so far where there was something wrong with their system. I got upset when they were telling me what was going on and they initially were like, “Yeah, we can't do that.” But the manager was able to explain to me that the lower-down didn't know that there was a problem with the system at that moment that they were working to correct. They immediately did what they could to correct the situation and make up for it so I don't even consider that to be a bad experience. Also, the protection plans in comparison to the items are generally fair and appropriate for the item. The pricing pricing adequately matches and is appropriate for the price that I'm initially spending on the item itself.

When I buy stuff from Amazon, I tend to buy the insurance and when I purchased my current fan and deep freezer, I got the insurance on them as well. Recently, I bought a gaming chair and a little over a year after, which is well within the warranty that I bought, a bunch of the pieces broke. I filed a claim and because they weren't able to replace any of the parts, they went ahead and issued me a check for the amount that the warranty is up to. It wasn't the full amount because the taxes aren't included but it was up to 249.99. I honestly thought it was gonna be more of a complicated situation to even get my parts. Shortly after them saying they couldn't do anything about the part, I was just like, "Oh, here it comes." But they were like, "We'll just send you the check for the amount."

Anything that's pertaining to electronics, I always purchase protection plans because I know that their life span is not the greatest these days. Also, when dealing with the kids, if they do anything that they're not supposed to be doing, I need for it to be covered well. Their claim process has been very simple. No complaints pertaining to filing a claim. It has always been easy. If they had to send me to a location to get it repaired or if it wasn't able to be repaired, they would give me the option to send a check or a gift card. I've spoken with customer service a couple of times and the experiences have been great.

We filed a claim for our recliner. The armrest fell off. And it was extremely easy to go through. It took me 10 minutes to do online. They just needed proof of the receipt, and then they emailed me a gift card. I could just use the gift card to get whatever we wanted or to replace it from the store. It was convenient and easy. I love it. I would recommend Allstate Protection.

I filed a claim for the Wi-Fi booster and it was excellent service. I did it all online. They immediately addressed it. They answered my email and submitted the claim, and it was all good. I was not sure why it couldn't be repaired, but they gave me back the purchase cost. It was a gift card that I got. It was well worth it.

My laptop started not working all of a sudden, and it gave a Microsoft error message that it needed something. I took it to a computer repair place, and they said that the processor was not working properly. It was only operating at 30%. The tech gave me the diagnostic report and said there was no way to recover the data. I was very disappointed. I had that computer for eight years and the last time I did a backup was a year ago because I've never had a problem until that day. I started the claims process with Allstate and filled out the information that was required online. Someone called me after that, and we went through it, but it turns out, fortunately, I did not have to end up getting my laptop replaced.

My experience with Allstate was excellent. My device broke. Submitting the claim was easy.

I bought swing arms for a Chrysler Crossfire and when I ordered the parts online, the Allstate plan was offered and I selected it. I got a plan for each part I bought. I filed a claim on those parts because the car had an accident. I called Allstate to see if the parts were covered and their reps were excellent. But they said that they weren't covering an accident, so the plans did not help me. For each plan, I paid about half the cost of the part it covers. That was a bad financial decision and it cost too much.

Always request a cash payout and not a replacement unit. I was given the option and decided a replacement would be better but I was mistaken. My 1 year old unit cost me $60, I opted for a replacement and got a unit that cost $20 and came from Amazon. Not a happy customer.

For 6 months I have called 3 x a week trying to get my broken motherboard fixed. Neither Allstate or Newegg will honor the warranty or insurance. Their customer service is horrible and I lost 200$ from my SSI. It’s just wrong.

They were fast, friendly. Knowledgeable. No one kept me waiting on the phone. I didn’t have to wait until somebody else picked up to answer my question, and I appreciate that and I am disabled, so they didn’t send me running around. They gave me the full amount of my insurance coverage. Thank you and happy holidays.

The Allstate customer service was good, most of the agents tried to help. Even if the claim took a little longer than expected, a couple of calls and too many questions and details; I was able to get the claim resolved, approved and paid. The purchase process is easy, I would like the claim process to be similar. Anyway, I would recommend Allstate Protection Plans.

Square Trade administers the plan. Purchased Allstate Protection Plan for eyeglasses from Sam's Club. When I filed a claim, I checked that I wanted a personal check for reimbursement. Square Trade issued me a gift card to Sam's Club, which I didn't want and didn't ask for. They refuse to correct it. This is an illegal racket with Square Trade.

The charge port had grown very loose and wasn't charging as expected. Your people fixed my wife's tablet and turned it around very quickly. It works beautifully now. I wouldn't hesitate to purchase protection on a future purchase or recommend it to a friend whom I know will be purchasing electronics from Walmart. Thank you for a job well done!

When my daughter’s earbuds weren’t working very well I contacted Allstate. They were very informative about what I had to do to process the claim. After going to the Apple Store I purchased a new pair of earbuds as it was the most economical solution. After submitting my claim Allstate was very quick to respond and refund me the original cost of the earbuds. Very very satisfied with the service and very glad that I purchased the extra warranty.

Very disappointed because Square Trade the warranty company for Allstate don’t want it to pay the full amount I pay for my TV because they said they don’t have to pay for the taxes, I pay 266.48 and they only want to give me 238.97, I’m 100% sure I never use Allstate for nothing anymore.

Had warranty on a Onn TV. Second one I had an issue with. Same make and model. Make a long story short. They had me buy a new remote and the issue was after 30 min the TV would overheat (Fire Hazard). The motherboard needed replaced but, they wouldn't send a technician out to fix it because they said it would do it when the tech would turn the TV on because it does not overheat right away and they will not have a technician wait lol! So, a waste of money, time and energy.

The process was effortless. The end result was well worth the cost of the protection plan. If you're not adding an Allstate Protection Plan to your purchases you're cheating yourself. It is the best protection plan for electronic purchases on the market. It provided replacement of the item at no additional cost to me. Responses were prompt and the replacement was brand new and I had a selection to choose from.

I had immediate assistance to my problem and was solved! I recommend this service. They sent me enough and the proper cleaning solutions to clean my upholstery accident and solve my problem and extra for future mishaps. My purchase of insurance was worth it. Definitely made the right decision to purchase insurance.

Triad Electronics responded to my claim with an in house visit. The technicians worked quickly and efficiently and fixed the problem. They were professional and polite and took the time to explain the repair process. They arrived at the scheduled time and brought everything they needed with them, including a folding table where they placed the tv while working on it.

I was very happy with the results of my claim. The claim process is a hassle: having to start it online, then talking with a person. Then having to take a video and submitting it. Once all the information was submitted, the process went quickly. I would use Allstate again if it was available.

I will always and forever purchase Allstate Protection Plans on any of my devices. They always do amazing work in a timely manner. Customer service is also always amazing. I have always gotten my device back within a week's time after sending it off. Their techs are the best in my eyes. They always return it back looking brand new. Thank you always.

I explained what was happening and they sent me a FedEx sticker to send the laptop to them. They emailed me it had arrived. They had it repaired right away, Emailed me again when it was sent and I got a tracking number. I got it back in about a week. So far so good, no issues.

I called for a warranty on my cell phone due to cracked a screen. The agent was very helpful and professional. I received my phone in 2 day, which I was told 1-3 business days. I was very impressed. The claim process was quick and easy. I will express my satisfaction to all. Thank you for the great service.

I filed this claim with Allstate and have received the excellent service I expected. It was unfortunate that they could not find a suitable replacement at the price I paid, so they reimbursed me for my entire purchase. You’ll be glad you got this warranty for protection of your devices.

I called the claim phone number and was asked questions about what issue I had with washer. The representative had me try some things that didn't work. He got approval for a tech to service the machine. Took about a week, some parts arrived at my residence. I called Tech and he came within a few days. The parts that came were not the problem, needed a new control board. Control board was shipped within 3 days and Tech came back the next week and repaired machine. Machine is working and the whole process took about two weeks. I received e-mails to keep me informed and contained instructions on how to contact Repair Tech. I am very satisfied with the claim and washer is working great.

I could not submit a claim due to unable to find my policy. They found it reloaded and was able to file a claim and got my money/gift card within a day. Glasses that needed replaced, frames were discontinued but all good frames and lenses were reimbursed so was able to get new set of frames and Lenses.

I have been using electronic computer style typewriters with very small capacity memories, which then merged into actual computers with large storage capacities, since 1986. As a hobby, and to add to my skills, I have bought, used, repaired, restored, and resold Apple computers since 1998, as well as used PCs of various kinds to understand their operating systems better, and to use them for work related jobs that Apple was closed out from. As usual, I applied all the check system evaluations before calling. My Apple 13" MBP was definitely not charging, and I explained this to the first "rep" I spoke with. That conversation did not go anywhere- apparently there is a language barrier on their part, and an assumption that I am not techy enough to figure out how to.

The service was great. They responded very fast and they communicate with you for every step of the claim. They are quick to respond to any questions you may have. They also settled the claim out quickly. Everything was smooth and very nicely done. The whole process was very easy to do. I would recommend this service to everyone..

Let's just say the next time I purchase tvs will be separately. There was a lot of confusion in regards to there being two tvs, same brand and size and same problem at the same time. The claims review process was slow and there was a lack of communication. I wasn’t contacted when there was an issue with one of the claims.

This was absolutely the worst customer service experience that I have been privy to. The mis-communication and lack of communication was horrific! I have many products under warranty with Allstate; never was there an issue regarding claims. The short version and resolution: the tv that was furnished as a replacement even though I rejected the resolution does not match the specifications of my 2019 that was being replaced. The refresh speed is slower and the picture is horrible. I work in technology; so I am well aware of the discrepancies. I also informed them that I coould not be home to receive the delivery as it required a signature. I had to take the day off of work costing me the same rate if pay as the cost of the crappy tv. I was told the Fedex needed a signature; guess what no signature needed! What an awful experience!

Our 43" Tivio TV required a repair. I looked at the warranty and examined the TV. I took pictures of the entire front, and sides, a close-up of the screen damage, and a back panel for SN and other TV identifiers. I took the time to explain what had happened, only to be told I damaged or cracked the TV Panel. As I explained to the Representative, we watched TV in the morning before heading out for shopping. Upon our return we turned the TV on, only to see the screen seemed to be cracked, not a physical screen crack, but a cell crack. I was transferred to a Tivio Rep who asked me similar questions and asked for any pictures.

This the second time spending it. The first supervisor I talked to told me that it takes six business days. And it only been three business days so a paper check will be coming in the mail because I didn't receive the email with the electric gift card within 48 hours.

Didn't get the help I was looking for. I waited for a long time for a response for a new TV nothing. I paid my warranty for three years. Now days are counting and I'm wasting my warranty days and my money. Now my patience. No one has answered my questions and have transferred to one person to the other. Will I be getting a response before my warranty is over?

We love our rug but the binding was fraying in one corner. We had purchased All State Protection Plan. We contacted them, took pictures and they responded quickly, always telling us next steps. Sadly no rug was available so we are waiting for stock to come in. The size we need and colors don't match any other rug. We were given an e gift card. Cons: getting info by logging into the computer wasn't good. Representatives were awesome.

Company won't tell me cost of replacement TV, which is crucial to know the remaining dollar value of my coverage. This info is concealed from me, so company not only profits on insurance premium, it profits in replacement products, denying you the TRUE value of your insurance coverage. Very deceptive. So be cautious and know they will not provide full disclosure or be upfront and honest with you.

I have teenage boys who play sports. We made it 8 months before breaking a pair of glasses! It took only a couple days to replace the glasses! The original pair of glasses was no longer available, but that was OK as you can apply the reimbursement money toward whatever pair of glasses you like. The Allstate insurance process was simple and very quick. All done online. We will definitely purchase insurance. Every. Single. Time.

I have had the worst experience with Allstate protection. I made a claim on November 26, Allstate canceled my order on the 10th shipping day which was on a Friday. Then they did not order a new one until the following Monday. Everyone that I talked to could not help me, couldn't give me any information regarding tracking or the order number. The only person that sort of helped me was the last women I spoke to Ariel she said that she will consistently look at my account and send me updates when she can. I would not recommend to purchase the warranty plan here just because of how slow this process is along with the staff. I am currently still waiting, I was told I was not going to receive my replacement tv until after Christmas, 1 month it will take for a replacement. Ridiculous!

We had an issue with a 58" TV. Horizontal lines started showing up along the bottom of the screen. Within a month or so they began expanding up and became visible to the middle of the screen. We had purchased the extended warranty and contacted Allstate. After providing them with the receipt and 3 photos of the TV (and lines), we received a check in the mail for the original purchase price. Whole process took less than 2 weeks.

The best and professional service since day 1. Thank you. And the work with me for 3 days until my refrigerator came back to work. Took us more than 48 hours waiting to see the fridge cool again. Even that we lost our food you guys gave us 300 dollars which wasn't not even close what we lost but help a little bit and I appreciate that.

This service was extremely quick. I don't even believe my computer was gone over a week. I'm glad that this service is offered. Only problem I had was my computer was sent back to me in Spanish when I received it. Quick fix and were good to go. I will definitely be purchasing the extended warranty from now on on all my electronics.

Samsung must have changed process. The protection plan process was super easy. I was really pleased the way the replacement process was executed. The assistant called me right back twice when the lines were dropped. Received Status of replacement order often. We received our TV today and I am super pleased. Thank you very much.

I recently had a claim on a product I had purchased, and it couldn’t have been better. After reviewing the pictures and documentation I had, the gentleman who handled my claim was very helpful and professional. I will purchase from them again. I will also recommend them to anyone who wants an opinion.

They made me wait 3 weeks to “fix” my washer but never did. They sent parts that the technicians never even tried to use or do anything with. Sent another technician from another company who said they can’t touch the parts and had to send them back and reorder through their company. Then finally all of a sudden they decided to refund me for the 2yr old washer and not the warranty. I am on an island and there are almost no washers available. So it’s been 3 weeks and I’m still without a washer. I asked them to also refund the warranty for the horrible customer service and runaround but they refused. I would never ever ever ever use this company again. ZERO stars!

The warranty process was easy and they gave me fair market value for my disabled vacuum. They didn't even make me send the old product back so I donated it. One phone call and everything was handled the first time without an issue. It's also easy to get your warranty. You just scan your Walmart or other store receipt and it automatically enrolls you.

It took a few "steps" to complete, and satisfy, the issue. But it was done in a timely manner, considering the information that was needed to make a final conclusion. I am thankful for the speedy and, in my opinion, correct solution. Thank you so much. I recommend using this service when needed.

The hassle I had to go through to get an honest claim honored was beyond belief. It makes me believe Allstate does this to discourage/make people give up on filing their claim. And I am not the only one with this perception/experience. I had to involve the Better Business Bureau to get a response.

I purchased an AllState insurance plan when I also purchased a patio day bed from Wayfair Furniture. Within two months, the daybed broke. AllState made it easy for me to submit my claim online with photos. They emailed me updates promptly. If I hadn't purchased the insurance, I would have been without a couch and lost over $300. The insurance was worthwhile.

Everyone that I had to deal with, has been more than helpful. I am so thankful that I bought this insurance. It will provide me with the money to replace my glasses that got broke. The coverage for my glasses was very low cost. And also a good buy, I recommend everyone to buy the insurance, because you jut don’t know when an accident will happen.

In January of '22 I purchased a LG C1 (I now know this is the model) television from Nebraska Furniture Mart in Kansas. They sold me an insurance policy - repair or replace- at the store to cover my investment. After expressing concern about these policies just being a money grab, Thomas informed me it was a policy from Allstate and that they were reputable. As this was an expensive purchase for me, I added the policy for an additional $249.00. Thomas told me the price I paid for the policy was based on the price of the item being covered and this was a higher end TV.

I called in for a refrigerator that went bad. The rep did everything he was supposed to do. But the process of filing the claim was a little too long. There were too many questions. In the end, I was sent a check so I could buy another refrigerator.

The sofa got torn up from a cat and filing a claim was easy. Allstate took care of it fast as well. The customer service reps were pleasant. I just called them and said I had a tear. And they told me to send a picture. I did and they mailed me a check. It was a good experience. Allstate takes care of business.

We've filed claims on a couple of PlayStation controllers and the process was perfect. It was easier than I thought it would be. They gave us a replacement on a card where I can go up to the store and buy either another controller or whatever. I started buying a lot more of my stuff through Walmart because of the plans they have.

I filed a claim for the TV and it was pretty easy. Someone then reached out to me and the service was simple and fast. Allstate said that they were gonna send another TV but they ended up just refunding me the money so I could get a new one.

I used Allstate once for a microwave and once for a dehumidifier. Both stopped working and when I filed a claim, I did it all online so it was simple and wasn't too difficult at all. It worked well for me. I had to call the customer service team because there was something that went wrong with my claim for my dehumidifier. They said that I had to call them so I did, and they were very helpful and resolved it with that call. So, I had no complaints. Both claims were positive experiences. Allstate is a little bit of security for your product. It’s peace of mind in case your products break.

I bought an air rifle and it wouldn't hold air. Allstate sent me a check, but it wasn't enough. They didn't pay me the full amount I'm supposed to get back with them. When I called in and told them, the rep put me off at that point. I wish they would have taken care of it at that time. But the extended warranty is very valuable and I would buy one from Allstate again.

I recently had to put a claim in because I spilled some black coffee on my computer. I took it in to get looked at and get an opinion. Allstate said I'd need a whole new board and to get the board would have cost $1,300. At first, they said that was what I needed to do. So I was thinking they could pay me and I'll get a different computer at that price because my computer value was 1,499. I went after them again. It was interesting that Allstate gave me different answers such that they were gonna have to try to get the parts or have to take my computer back to where I had it looked at and have them order the parts. Then when I just didn't think that was a good idea and I called back, someone had decided that they would give me a refund. I didn't have to push too hard but it was just weird that I got two different answers. But I was glad with the second answer they gave me.

The website was easy to navigate but the claim took a couple of days. Then, I was told to send my computer to the address that they gave me and I was supposed to hear within 24 or 48 hours. But it was over a week before I heard anything. I called a couple of times to see what was going on with my computer. But my computer was fixed. The rep was very friendly and helpful. Everything was great with Allstate’s customer service.

My phone was damaged and I submitted a claim. It was easy. A few questions and I was taken care of immediately. Thanks with the help of a agent. I would recommend to all my friends and family to always get the extra coverage that Allstate offer you on any products that you buy at Walmart just because you could have that little bit of extra security when you don’t think you might need it.

Worst experience. Took over 2 months to finally someone that knew what he was doing. He gets 5 stars. We could not find my manufacturer for a first year claim. Neither could your people till the end and someone stepped up and said ok you will give you the money back. It was like no one had the balls to make a decision. Worse time. Trying not to buy anything from walmart that is not their own.

Each time I’ve needed to invoke the extension on my warranty, this team has been thorough and fair dealing. I call it in and their customer service department helps me to replace the item or issues me a refund check. The check comes quickly and everyone is made while.

All I can say is that I sent it to them and they fixed it fast! Well worth having the insurance on it! I will buy the he Allstate insurance on every electronic item I buy from now on. It is a great thing to have and gives me peace of mind.

You had the iPad for not even a day. Said there was nothing wrong with it. Maybe try keeping it longer than a few hours and allow it to repeat the issue. What’s the point of sending it out to be fixed when you don’t have it for more than a day to witness the issue.

I have been trying to get my daughter's laptop fixed for 2 months now and I have not gotten anything back about how to even start the process, I am just being given the runaround about the issue. I really wish I could get this done. If I would have known it was going to be this difficult I would have never bought. I discourage anyone from getting these.

My experience was great. The customer service was awesome as well. The personnel who answered the phone they answered all my questions and helped me understand what I needed to do step by step. Thank you so much for the experience and for answering all my questions. I really appreciate it a lot.

I bought insurance for an exercise device. Never thought I would need to file a claim for it, but thankfully I had it when it was damaged. Fast and easy process filing a claim and resolution was within 24-48 hrs. I received a check for my claim within 2 days after the initial filing.

The insurance was only $5; however, it's basically useless. Just how long are we expected to wait for a replacement. It's better to buy a controller at Best Buy. When it breaks, which they always do, you simply return it to the store for a replacement. I truly doubt that we will ever get the replacement. Can you imagine, the language says that once we find a replacement, it will take 2 - 3 business days to send it out to you. Just how long will they look for the replacement?

My only issue with the warranty was that I couldn't get the air conditioner fixed which was what I really wanted and that they issued me for refund on a card that has so many restrictions on it and you have to use it or lose it and I just don't agree with those types of terms. I mean that was my money and I don't feel like it's right to have stipulations and restrictions and time limits placed on when and where and how I can spend it and if you don't spend it, you lose it. It's crazy.

I loved my Remington shaver. I bought it at Walmart. Great price btw. But I knew when I bought it I would need insurances. Like with everything else you buy. I bought the Allstate insurance. Good thing too, after 6 mos my shaver died. Then Remington sent me a refurb replacement. Then that died. Here came Allstate to my rescue! I got a refund. So now I am happy.

When I received my replacement phone it was not working correctly. So unless Allstate wants to send me a phone that is working correctly, I will have my iPhone 12 mini repaired at the local Apple Store. Maybe it would be best if I have it repaired or replaced at the Apple Store. Thant you.

Wow I would like to say I would definitely recommend Allstate Protection Plans to everyone. I had the most amazing experience with Allstate. Not only a quick response after receiving and reviewing my product the turnaround time was very quick. Please never hesitate to purchase the protection plan they offer. It’s worth every penny.

John **

These guys are great. Fixed it in 3 days and had it back from Texas to New Hampshire in 2 days. Right the first time. They rock. My system was all messed up. It kept going out and now it is back and no problems at all. I will be using them for all my warranty needs.

What I liked about those I spoke to was the fact that they were all very friendly and courteous and very helpful. They took care of my problem right away. I received my package within 7 to 10 working days of talking to someone. Thank you for making my problem as stressless as possible.

When purchase the plan at Home Depot no one ever mentioned you can only be reimbursed with a gift card. I had to wait a week to get the washer serviced. Can't wait that long to do laundry every day plus my wife has cancer. I'm a 100% disable vet but customer service should not bought it at Home Depot. They are the only ones that require e gift cards. Thanks for your support Allstate and Home Depot.

I was impressed with the timeline and the way my claim was handled. My TV went completely out and after the representative did some trouble shooting, he determined it needed to be replaced (I had no picture or sound). He was very nice and explained the entire process. I received a new TV sooner than expected and am satisfied with the replacement (and this was a few days before the holiday). It was so nice not to have to go through a hassle to get this taken care of. I would definitely recommend the Allstate protection plan to anyone. It's a lot easier than returning something to Wal-Mart, which is where I bought it.

I bought the insurance because I have gone through too many phones in the past. I was surprised that they covered cracked screens and all! Once I opened my claim it was fast and easy! I simply went to an Apple Store and they assessed what was wrong with it and gave me the option to purchase a new one. So I purchased a new one and Allstate gave me rebate within a week!

It was super easy to file claim on website. I did receive the exact replacement of my item within days. I also received follow up email with updated warranty information. It was very clear to read and understand. I would recommend adding the warranty protection. It was worth the cost.

I bought a lawnmower part on eBay and they offered a Warranty. I didn't think I would need it but I bought it. The part failed and I was ready to order the same part. I had an invoice email saying the part was purchased with a warranty. I filed a claim and it was approved.

They did an awesome refurbishing of my laptop that had liquid damage. They exceeded my expectations! Their turnaround time is fast just like they promise. I highly recommend them to cover a computer, and other expensive stuff too! The cost for the coverage is a really good deal considering how well they repair and quick turnaround.

Refused to make good on warranty. Would not offer any reasonable solutions such as repairing, replacing or refunding. ** call center. Will never purchase anything else Allstate or Squaretrade or whatever other shady name they want to use.

You never contacted me to discuss options. I want my computer back - I do NOT want the cash out offer. I can find a more competent repair facility than you who can actually repair my Surface and not lie about the mainboard being bad. Under California Consumer protection law you must give me the option of retrieving my computer back

The zipper broke off on my cushion. I contacted Wayfair and filed a claim with Allstate Ins. After a lengthy process, I was told by Allstate that they will send a repairman to my house to try and fix the zipper and if it can't be fixed they will replace it. This is ridiculous. I paid over $100 for this insurance and I expected to have the cushion cover replaced not have some stranger come into MY house and try to fix a zipper while sitting on my couch. This is **. PS: the tech never showed up when scheduled.

My Fitbit Charge5 had a black screen and I called Fitbit customer service, but they were unable to get it working. So, I entered my claim online and in a couple days, my new Fitbit CHarge5 was on its way to me. The only recommendation I would make, is to list the carrier when the tracking information is emailed. If you are not familiar with carriers' tracking numbers, you would not know who to check with.

They were we quick to respond and have my replacement tv in less than 2 weeks. Very knowledgeable customer service rep and very friendly. Nice to still find a company that provides such good people and service. I would definitely recommend them and hope my next purchases will provide Allstate protection plan.

Happy with your service and product that I purchased from Costco. I was taken care of and my issue was settled more than satisfactorily. I appreciate your time and effort in helping me and I would recommend your insurance products to others in the future.

You guys were amazing. I had sent my laptop to you. And not even two days later it was back and prepared. And in a timely matter. You don't get that type of service from just anyone. Allstate is the way to go. Thank you I would highly recommend you guys to anyone.

Very fast service. My device was repaired and returned in just days. The person that I spoke to was most knowledgeable and friendly. I wish all companies were as efficient as this one. I would recommend this company to my friends and family. It was a pleasure working with this company.

Our microwave broke and we submitted a claim with our warranty and it was extremely easy and handled immediately, in less than 2 weeks we were reimbursed the purchase price. Couldn’t be happier with the process and the speed of the entire process! Very glad we paid for the warranty plan from Walmart and Allstate.

Allstate was swift with response on my claim and making a decision on how they were going to handle it. They supplied a return label and shipping info and I got it out to FedEx immediately. It has now been 8 working days and I haven't heard anything about my claim. I would have thought it would have been received by now, as I was to be notified when it was received. I will give it a few more days then get ahold of Allstate.

I have a robot vacuum. I heard people are having problems here and there. I purchased a protection plan from Allstate when I purchased the item. I made a claim when the item wouldn't charge at all. The claims process was bumpy. They said, "What do you wanna do?" "I'd like you to replace it." They sent an email and looking and checking my email, they said they're not gonna replace it, they're gonna send me a gift card. So, I said, "Okay. Why did you ask me?" They said, "Oh, they couldn't find one that to replace." It's a robot vacuum. They can. There are tons.

I bought a carport in 2021, didn't set it up until August 2022. After a year it started coming apart at the seams, and tearing. I filed a claim. Everything went good except trying to file online. I ended up calling customer service to finally finish the claim. Other than the online experience, it was good.

I gave wine cooler as a gift. Within 6 months it stopped working. A claim was filed. We quickly received a reimbursement check in the amount we paid. Customer service representative was courteous and answered all questions. I was surprised how quickly the issue was resolved. I would recommend this protection insurance to others.

I have used your service a few times and I have more than one item under your insurance. I am extremely happy and satisfied with the service provided. Just my computer alone has saved me more than once. My thumbprint ID went out, then I dropped a full bottle of water on the computer and the screen was toast. Both times the turn around time was excellent, even though the first time they had a back-ordered part. Great job, Allstate Square Trade!

The item I bought was making so much noise. During the claims process, they told me what to do and gave me an idea of what the issue was. I did it and it worked. The warranty has been working for me so far.

The claim process is simple and quick. In less than 24 hours I had my e-gift and went to Sam's to order my new glasses. I would recommend Allstate insurance for glasses to my family and friends. I have been getting insurance for my glasses for several years and it has paid off to do so. Thank you, Allstate!

I found out on most of my products I never have to use Allstate Protection Plans 90% of the time because the products are good. I purchased it on certain things that go outside like game cameras and things that take a rougher environment. The two times I used them, they were good. But they need to have some way to connect them with the product I purchased them with. When I buy a plan, they don't put on the plan what item is on it. I have to tag everything together and that's the drawback of Allstate. Even when I buy it from the store, if I don't staple for it all together or write everything on the pamphlet and put the receipt together, I'm screwed. It's a big process. And I gotta put it all in my file cabinet. It's awful.

Most of the time, Allstate is worth getting. I've filed claims a few times and it's been fairly easy. But you have to follow the procedures by the tee and if not, it takes a little longer.

At first, I wasn't getting a protection plan, but I was noticing that all of the things that I bought are not through Walmart and they don't always work. I spent over $300 on a motorized little car and they said to charge the car and I did. After my son rode for an hour, the car would never charge again. I bought a battery and I spent close to $400 on this car. Since then, even if it's a $12 toy, if it says $2 insurance, I buy it.

A leaf blower I had been using just a week before refused to start again. I removed the carb. and cleaned with Carb Cleaner, filled with a fresh gas/oil mixture of fuel, installed a new spark plug (and determined there was spark present). I notified the Allstate Warranty folks and they immediately offered me a choice of settlements. I chose one and they carried through from their end very quickly.... very happy with their response and service.

I reported it to ** as I had purchased the protection plan thru AllState. When I talked to AllState, they immediately responded on how to proceed, including what to do with the old phone, and provided a mailing label to return it. The people I talked with were very polite, courteous and made every effort to ensure I knew how to proceed. It was a pleasure dealing with a company that takes the time to make a customer feel important.

My husband & I will never purchase anything without a protection plan, that is in our age (we are an elderly couple) our peace of mind we need. We are thankful that Allstate gives us that option. We do understand that insurance companies, etc... need to find out if a claim is rightfully, unfortunately these days are a lot of people not honest anymore. We tried to keep up with all the rules & regulations, which in our age was a little hard sometimes, but understandable. At the end we were never left alone through the whole process & had great help, understanding & friendly staff from your side & we are very grateful & customers for life. Greetings DeWayne & Karin **.

I got a protection plan from Allstate Protection for an awning. I got it online and there was a follow-up email when I applied for it, and then there was a notation on my account for their item. I filed a claim and they only make you do it online and it was cumbersome to do such. They did take care of it. It took several telephone calls and emails, but there seems to be this hesitancy to talk to people live on the front end. So, they keep trying to send you through a web portal that sometimes works and sometimes doesn't. I found that to be frustrating. The insurance seemed a little expensive, but it worked out. I was successful in my venture of replacement. It did take some time, but it was replaced with a dollar amount where I could buy another one. It was interesting that they wouldn't just send me the exact item. They gave me money to buy my own, but it was just an extra step.

We needed to have our TV replaced because it broke and Allstate insisted that I needed to take it somewhere to get the TV repaired. We live remotely and the closest place was over an hour away. And in the beginning, they pretty much refused to allow me any other options telling me that somebody would come to our house to repair it. So, it took over a month for me to call all these different places that they requested that I call just to be told that they couldn't help me. Then finally, I was able to call back and they allowed me to have a TV mailed to me, which then took another three weeks to get done.

I got good customer service from Allstate. I bought a TV three years ago and I had issues with it. So, I called Allstate and the gentleman I spoke to was so professional. He talked me through things that we could try to try to get the TV working again. We did that for almost 30 minutes and we had no luck. But he was able to resolve it in an instant by saying he'd send out a new TV. He said it'd take a week or two, and I had no problem with that since I wasn't in a rush. But two hours after I hung up the phone with him, I got a text message from Allstate stating that my TV was on its way. He somehow got it expedited to have it come the next day at 10 o'clock in the morning. That's top-notch service and I appreciate what he did. The only thing is, my old TV was a Samsung and they gave me a different one.

I purchased a plan for a weed whacker. It quit working. It was a rechargeable one and something happened to the battery and wouldn't charge and I couldn't replace the battery. I tried and that item was no longer available. The claims process with Allstate went smoothly. Everything worked okay. They sent me a check.

When the hoverboard stopped working, Allstate gave me a check for it. The process was perfect. I always buy protection plans on my big purchases. When I bought a PlayStation 5, it didn't give me the option to buy it. I just bought one 10 minutes ago at Walmart.

Representative was extremely polite, knowledgeable, professional, and helpful. The process was efficient and quick. I was completely satisfied with the trade of reporting the problem and the prompt manner in which my situation was handled. I would recommend this service to anyone wanting a little extra coverage for their items. Thank you.

Had a bad charging port. Sent it in on a Monday and got unit back on Saturday. Very pleased. Would have liked a sheet showing what they did since I am a techy kind of guy. Would purchase this insurance again. eBay was wise having their techy sales to include this insurance.

I purchased a mattress at Big Lots and the protection plan 1 year ago. In one year the mattress is sagging and causing major back pain. I'm consistently being told by customer service my protection plan covers the free mattress protector they send you-- not the mattress. I would not pay 99 dollars for a free mattress protector. You can buy a mattress protector for less. Then they say you have to report the claim within 30 days. 30 days of what? A mattress doesn't sag in 30 days. I talked to Big Lots Management and they told my protection plan is an extended warranty that covers the mattress. I've talked to both companies several times and keep getting the same results.

When I bought an air mattress that was defective two months after it was purchased they honored the warranty and the insurance. They are responsive and handling the issue. Call them and they begin working on it probably and a short amount of time and the issue resolved. Very pleased with the way they handle the issue.

I made a warranty claim for my tv when a power surge damaged the picture on my 65” tv. The whole process was easy, fast and the customer service agents were very helpful. The replacement tv I received had been damaged in transit so I called them and they immediately sent a replacement tv to me and I give them 5 stars because my new tv is great and the whole process was easy.

The company has resolved this issue with me and I am grateful for their follow up.

You guys weren’t so helpful. I paid for a warranty on my tv to find out that warranty don’t cover accidental damage. I would have loved to get some type of compensation, half my money back or at least the money back. I paid for the warranty just for the misunderstanding.

Squaretrade agreed to repair the machine. It was returned very fast at no extra charge for me. It seems to be working just fine and I am glad I purchased this policy. The policy was far cheaper than a repair w/o it.

I didn't remember at first that I had warranty on my product, so it was easy to go and find out I was still covered under warranty. This process was very easy. Everything was done in a timely manner. I was happy my warranty was upheld. The experience was great, and I would definitely make sure I use this service again if needed. Thank you!

My computer was having problems and it was still under warranty with Allstate. I sent it back to them to be repaired and they fixed it. The time frame that it took them to do the repairs was very short and everything was done professionally. I will definitely recommend that they can be used for warranties in the future.

Our 4 year old LG refrigerator stopped working while we were away. All the food was spoiled. LG sent a tech to fix the appliance. We filed a food spoilage claim using our extended warranty from Costco. The Square Trade agents were very accommodating and after verifying our warranty, asked for pictures and value of spoilage via email. The claim was approved in less than 24 hours and the check was received within a week as promised. This is a first claim for us using extended warranty system. The experience was very positive and we would purchase extended warranties for future appliances.

I filed a claim after my bar stools deteriorated and the filing process was simple but I had to make about 6 calls to follow up on my case. A technical issue happened on SquareTrade's end that blocked my claim from being successfully submitted and it took a lot of calls, waiting on hold, being told everything was fine when it wasn't, having to talk to multiple agents to get the claim moving. Luckily the last agent was extremely friendly and solved my issue but it was difficult to complete the claim.

Charger broke off in port. It was mailed and returned to me in perfect condition. The port was cleared and usable for charging. I couldn't charge my tablet with the part broken off. The end was snapped off too short to remove the piece. Thank you very much. I was very pleased with the fast and courteous service I received.

My claim was approved in the quickest time. I got refunded 100% for my Pixel 6. I purchased the phone this year in January. My phone suddenly stopped and it was unrepairable. I am really satisfied with the service from AllState. The customer service was too professional and handled my request each time very nicely. I would definitely recommend AllState protection.

We have to constantly go in and connect. We have rerouted everything to accommodate the TV but it still buffers and has horrible connection at times. I stopped calling because I cannot understand the representative most of the time. I paid for protection and it just seems like it was wasted money.

We had problems with our TCL TV and by answering numerous questions and sending pictures, it was covered under the extended warranty we took out when we bought the TV. Since then, we have taken out the extended warranty on other products. The customer service was second to none. Great Customer Service.

I had serious hard drive problems with my iMac 27", a computer that is key to our video editing. I decided to have it repaired. Luckily, I recalled I had a Square Trade policy, however figured it had expired. It hadn't. Still had a month to go. I contacted Square Trade. They verified the iMac was still in coverage and recommended I take to an Apple authorized service provider. The Austin Genius Bar said the drive passed basic test, however had a kernel loss problem. They recommended we have the mechanical drive replaced by an SSD drive, however the Apple Store couldn't make the switch. We ended up at another Apple authorized provider, MacTronics in Austin. They replaced the mechanical drive with parts they had us order from Amazon.

The team that came and eventually repaired my 82" Samsung TV for Cone Appliance (Scott and Scott) were excellent. The process to get to the actual repair took a bit of time and included multiple calls to multiple entities. Here is my experience: I bought a Samsung 82" TV from Costco 2 years ago with a 5 year Allstate protection plan. Recently my TV Picture went completely out. No power to the TV. Doing my own troubleshooting it was apparent that the power board must have gone bad. I called the Allstate customer service Number to start a claim.

I considered not buying the protection plan when I bought my glasses, but the cost was low enough to convince me to purchase the plan. I fell walking my dog and broke my glasses. The process was simple. I received my check promptly and the company informed me with updates at each step of the process. I would highly recommend the eyeglass protection to others. Good value for low cost.

I contacted Allstate regarding a dishwasher that was not working properly. The dishwasher had a warranty which I had purchased through them. Allstate handled the situation promptly and now I have a working dishwasher. Allstate originally tried to find a repairman to come out and had no luck. They allowed me to find someone and reimbursed the expense, but supplied the parts.

I had a very easy and straightforward experience filing my claim. Process was fast and easy. All I had to do was upload my receipt to show my proof of purchase and after that it all was so fast and got a quick response as well. Response came in the form of emails and I did not have to wait much to get a response to have my claim be approved. After it got approved I got different options as to form of pay out and then I just had to pick the one that was better for me.

I purchased a pair of refurbished Sony WF-1000XM4 earbuds on eBay that included a two year warranty with Allstate. A year and a half into it, the battery life suddenly and completely turned short lived, and I contacted Allstate. My claim was accepted instantly and I mailed the earbuds to them prepaid; received word extremely quickly that they were unable to repair the buds, but would mail me a payment. Received a payment IN FULL for my initial purchase price within a few days and I couldn't be more pleased. Allstate was OUTSTANDING and made what could've been a major disappointment a surprisingly painless and fruitful experience. FIVE STARS.

Greetings. I am sending this email in recognizing Ms. Alicia a customer service representative. She quickly, efficiently, and thoughtfully took care of a previously filed claim for me today. This claim was originally filed last week and has taken several days to process when it should have only taken a day or two. I had to speak with several customer service agents about this problem. Miss Alisha was the only one that was able to resolve this issue, and she was the most courteous. The business should make sure to value and respect her excellent contribution to the company/ Thanks again Ms. Alisha.

When my TV failed I went online and started a claim, I then went through the customer service and it was verified the TV was not repairable, the warranty team located a replacement and sent it to my door. The process was a little lengthy but in the end it all worked out.

We had this same chair before and loved it. But the bonded leather just disintegrated over time. We went to buy the same chairs & explained to the salesman at NFM about the last chairs. He assured us if we bought the Allstate Protection Plan we'd be covered if that happened again. Also covered against spill, tears, animal destruction, etc... So the leather on the back of one of our year-old chairs is starting to do the same thing the last ones did. No problem, we thought, because we bought the protection plan.

The computer monitor would flicker like a fluorescent light bulb that is burning out when turning on or waking up from sleep mode. This warranty plan reimbursed my purchase price of an amount they thought I should be able to replace that monitor. I bought the same protection plan for the replacement monitor. I also bought a new TV and bought an Allstate warranty for it.

I couldn’t have been more satisfied with the experience of going through an insurance claim with Allstate. Allstate made every step and process so easy for me to go through. It was done in such a quick time. From the moment I shipped it to when I had my Nintendo Switch back at home and running perfect was less than a week. Great service!!!

I am glad to report that I received Top notch customer service! This includes a hassle free Immediate replacement of the damaged goods. The customer service representative was Helpful and totally cooperative, I am totally satisfied with the way my claim was handled. The customer service I received Could not have been better better!

TV audio failure reported Sunday 11/5 to Cosco then Allstate/SquareTrade Warranty. 11/7 and 11/9 schedule warranty appointments canceled after they never arrived--we had to call to verify where they were. 2nd Time they claim they did not have any parts? 11/13/2023 - called SquareTrade 1-888-504-2659 to find out the status of our Samsung claim #***. Was told to call Samsung 1-800-726-7864. Called Samsung at 3:30 pm on 11/13/2023. Spoke with Leno. He reached out to the Global Center Part American to check the status of the parts. 3 parts are in transit and 1 part is in backorder. Have no idea when the part will come in.