Allstate Protection Plans Reviews

The item that I was trying to get replaced wasn't there anymore. Allstate could replace it with something of equal value. The lady I spoke with said I would get a list of things that I can choose from. They gave me the list of dryer coils. The thing I was trying to get replaced was a little girl's Minnie Mouse moped. Allstate did not replace it. They instead offered me two coils to fix a dryer. When I tried to call back, Allstate put me through a whole runaround and it took me two days to even get to that part.

Having Allstate’s coverage is very valuable. I got it from the store where I purchased my headphones. I filed a claim online when the headphones weren't working and the process was pretty fast. Allstate sent me another pair of headphones. I was bothered that it wasn't the same brand but they figured it was something that was comparable. They work.

My 18‑year‑old son had an accident and smashed his phone when he put his book bag down too aggressively. I remembered I had purchased protection when I bought the phone at Walmart. I checked my email and saw it was still within the two‑year warranty period. It was an iPhone XR, and even though it’s an older phone, it was still in good condition.

Like everything else made in this world, the foot spa I bought was probably cheaply made and would eventually tear up, so I got the Allstate protection plan on it. It quit working and it was easy to submit the claim, but they issued me a partial refund only. It wasn't even for the full amount that I bought it for, and nobody said anything as to why. They couldn't find a replacement within a reasonable amount of differences or similarities, so they refunded $19 and some change, and I bought it for $19.99, plus I paid for the protection policy on it. I guess they refunded me the amount without tax, but they were technically still short at 50 cents or so.

The dog got into the couch and ate the electronics. We had purchased the extra warranty with Allstate, and luckily, that covered it.

Everything went great with Allstate Protection Plans when I made a claim. So, I filed a claim for some headphones that I bought, and they’re gonna give me a gift card. And the claim process was good. It was just all online.

When I buy anything, I want to have long term usability. If something that breaks, I don't want to waste my money. Mainly, I’m thinking for the protection. I purchased multiple devices. I purchased a stud finder and another device. I always look for the availability of a protection plan.

I purchased Allstate Protection Plans for several items. I have televisions, my son’s Chromebook, and my kids’ ride-on toys. I chose Allstate because I know things can sometimes have problems. So I purchased it, and I always have.

When we purchased the ice maker, an extended warranty popped up. We accepted it and paid for it. We got a new ice maker and an extended warranty on it, too. It quit making ice and was leaking a little bit. Submitting a claim with Allstate wasn't that difficult. I just called on it and the representatives were helpful. The claim process took about three weeks and Allstate was willing to satisfy the claim. The reps scheduled to send out a service tech. He came, and as soon as he saw the unit, he said, “They don't make parts for it. We can't do anything with it.” We filled out a report, sent it back to Allstate, and they sent us a check for what we initially paid for it.

I'm still in the claiming process. I shipped the PlayStation off to Allstate ‘cause the back piece was loose and every time I plug in the HDMI, it wouldn’t come on. They still have it and they said repair is in progress, so that’s good.

I had Allstate car insurance for a while. I wanted my headphones to last for a year, at least. The coverage was like $3 or $4, so I might as well get it. I got the insurance from Walmart. Filing a claim with Allstate, but they messed up. They sent me new ones from BOLOXA, but they die really quickly, like they're not brand new. That's fine if they weren't brand new. I was hoping they would hold the charge for a while because they go dead real quick. I probably wouldn't get Allstate anymore. They sent me something that doesn't really work. I might as well buy a new one. If they had sent me a pair of headphones that were charging right, I would have been more likely to use the insurance again. I'm planning on buying a TV and I'm not gonna get their insurance.

I know my child and laptops, and it is expensive. In less than seven days from when I submitted a claim, Allstate repaired it. I did it all online and it was very simple and easy.

The Allstate protection plan on the bike was only an additional $2 so why not? The pedals stopped working and it was easy to do the claim online. They didn't tell me what to do with the bike, so I threw it away because it didn't work, but they sent me a gift card.

I have a Fitbit Versa 3. It quit syncing and it would not pair back. I sent it in for repair and they had it almost 3 weeks. I got it back. It lasted 24 hours, and it unsynced and wouldn’t pair again. So I sent it back again and I just got it back yesterday. They told me that it synced and paired fine with several devices, that no repair was done. So I have it on today and so far, it’s syncing and doing right.

I actually purchased this warranty for two TVs, a Hisense and a TCL. Since TCL is a cheaper brand compared to something like Samsung, I just wasn't sure if it was going to go out in a year or break down. So, I went and got a protection plan for it since it was affordable. I bought the one TV on Black Friday, and when it eventually went out, they couldn't find a replacement at that same price point, so they just sent me a check instead. For the other TV, they sent me a replacement.

Allstate was offered when I purchased my laptop. And then when I had issues with my laptop, I chatted to them via the internet. I discussed my issue with my laptop. And they just told me to send it all. They repaired it, and everything was covered. I got it after three days, and it’s working perfectly. So, I’m very satisfied with how they handled my claim. Everything was perfect.

I bought protection from Allstate Protection for a laptop and a gaming system, and I actually just had to file a claim for the laptop. The whole process was fine and quick. I did everything online and it took almost two weeks in total. They fixed it and sent it back to me, and it really showed me that having an extended warranty is very valuable.

The claim process itself was good, other than the fact that when it was initially filed, Allstate put the wrong phone as the item with the claim, so I was sent the wrong phone twice. But every time I was able to call Allstate and talk to someone, they were helpful and I was able to get it all resolved. I received my phone today and I'll be shipping it back ‘cause it’s missing the stylus that it normally comes with.

Whenever I buy something, I always add insurance. It doesn’t have to be Allstate, but I’ve filed a claim with Allstate before and it was fine. Everything was taken care of. They’re good.

I had a problem with my TV and went through Allstate Protection Plans to file a claim. The process was easy, and the people I talked to were very nice, kind, and patient. The only complaint I had was that they wanted a video for maybe four seconds, but for some reason, I couldn’t send the whole video. So I had to send a small snippet to show what was going on.

I’m very much satisfied with my Allstate plan. It was very easy to submit a claim. I did it all online. although I did have to do a chat to speak to somebody to give them the IMEI number.

I had Allstate for my TV and the experience was good. When my TV was broken, Allstate replaced my TV. The only thing I'm a little bit confused about is when I bought the TV at Costco, they told me that Allstate would return the money. I paid $500 for the TV, and I was thinking of getting the money, choosing the brand and buying myself a new one. But it was a different story. Allstate replaced my Sony TV with CSL. CSL is around $230 and Sony around $600. It was the same type of TV, but different levels. When I talked to the agent, I told him I didn’t want Sony, I wanted Samsung or LG ‘cause all of them are on the same level, and he sent me a link. When I clicked on it, I got only two brands, CSL and another one, but not Sony, Samsung or LG. But they treated me well, and everything was professionally done.

I’ve had a couple of products that I’ve gotten a warranty on. And I recently found out that Allstate was one of the warrantors of the product that has caused issues for me. And it was a coffee machine that I recently filed a claim through Allstate. And I was close to the end of the third year or the second year of the warranty being ended.

My claim has been processed in October 2024. I was told I'll receive my cheque in 15 business day. It's January 10th 2025, and I have followed up another 4 times. They still asking for my address to send to their accounting department. Very unprofessional email response that for my case I have to contact live person. My claim history shows how many times I have contacted with live calls.

I purchased glasses at Sam’s Club and got insurance for it from Allstate. When my glasses fell and was scratched, I filed a claim with them. It was no problem. My interaction with customer service was good. They were fast at reimbursing, and that worked out really well since I could get another pair of glasses.

The first guy that helped me was fantastic. I had a couch and it was uncomfortable, to begin with, before it broke. And I didn’t want a replacement. I wanted a refund. He understood and he helped me with that.

I would say I’m very satisfied with Allstate. I don't usually get protection plans for items under $100, but I have two teenagers, and I don't want to keep buying their phones. I made sure the extra $20 covered spills and cracks.

The last item that I purchased the Allstate Protection plan for was an HP laptop for my grandson. And my grandson dropped his laptop and cracked the screen. And so, I sent it in for repair. And then when they sent it back, my grandson said it wasn’t his laptop because it had stickers on it, and he had no stickers on his. And so, I sent that one back, and then they turned around and sent it back to me again.

I have a lot of items covered by Allstate, four TVs in my house, laptops, tablets, games, and other electronics. I have American Home Shield for my appliances, with an added electronics plan that’s covered by Allstate.

Allstate did a very good job. I thought I'd have to jump through a bunch of hoops, but I didn't. They recognized that I had a serious problem with the product and honored the claim. I purchased a portable generator inverter on eBay, and the protection plan was included with the purchase. The electric start wouldn’t work, and the manufacturer tried to help me troubleshoot it even though it was out of warranty. They couldn't fix it, so they recommended that I file a claim with Allstate. I started filling out the paperwork online and there was a note that said certain items couldn’t be shipped. Knowing that I had already put gasoline in the generator and used it via pull start, I went and looked at the fine print of the note, and it said that I couldn't ship that generator due to the fact that it was gasoline and oil. I finished that process online, but the subscript note had a telephone number for me to call. I called the number and after about a 10-minute conversation about what had happened, what we had done to try and fix it with the manufacturer, they decided that it wasn't effective, and that they would reimburse me the money that I paid for it.

I’ve purchased a lot Allstate Protection Plans. The one that I filed a claim on was the coffee maker. Allstate paid me a little bit less than what I was supposed to get, but I was okay with it. I needed a new coffee maker, and I just settled for it. It helped me, so it was all right.

Allstate Protection Plans has been amazing, and it’s just been wonderful to have. I have four boys, so having an extended warranty is really valuable. We have several iPads that our sons used for their schoolwork while being homeschooled. They broke, so we sent them in, and they came back amazing.

Allstate protection plan is really valuable. I bought a headset two years ago, one of the speakers on it went out, and it was still covered under warranty, so having Allstate protection plan on it helped me out a lot. They reimbursed it because that particular set was obsolete at the time. With my last coffee pot, I plugged it in and there were no lights or anything whatsoever on it. I didn't know if I was still covered under that, so I had to go back through my log in SquareTrade, found out it was still under warranty, so I went ahead and filed a warranty on it. There was a little bit of confusion ‘cause it was hard for me to get logged in and find the coffee pot on there, but it was on there, and the guy was very patient, helped me out a lot on that and made things a lot easier. So, he was great. I always tell friends and family, if they offer Allstate, go ahead and get it because for the price, it's absolutely worth it. To me, it's better than the warranties that you get from other places.

We bought a washer four years ago and I took out an Allstate extended warranty through the place where I bought it from and it now needed to be serviced. The customer service was good overall. It was slow at the beginning. but I was satisfied in the end. Having a warranty is very valuable. It probably would have cost $500 to $600 for the repairs and we didn't pay anything.

The TV freezes up every so often. But because it's a periodical issue, Allstate doesn't care to help me with that. I should throw a bucket of water on it to make it totally not work before they'll do anything for me. I unplug it when it freezes and plug it back in and reset it. And I'll be good for another couple days.

I had a 7 or 8-quart air fryer that got messed up. I went online and I was able to choose what I wanted whether it was the refund or replacement. I chose the replacement one but when I saw what they were offering, I just left it like that.

I called up Allstate for my dishwasher. They mailed me a pump and a drain hose, but that wasn't the problem. It’s the lower seal for the door. The techs came, and both said that it was the lower seal. Allstate still sent the wrong seal. I’m waiting for them to call me back and send me the right seal. It will be the third time because Allstate is not sending the right part.

I purchased AirPods, and I got the Allstate Protection Plan for them because it was the one that they recommended through Walmart. And I just used the warranty because the AirPods stopped working, either from water damage or something, and Allstate was great. The whole claim process took a week. They got back to me, and then they were looking into replacing it, but they couldn’t find a replacement, so then they sent me a gift card. And the gift card was enough for a replacement, but I wound up just getting a new set because I figured I might as well. So, having this warranty is very valuable.

I have a couple of protection plans. I purchased one for a dishwasher, and another for a computer at a different time. Recently, the laptop was damaged and the battery failed. At first, we went through Costco’s concierge service, but they said it wasn’t a product failure, it was physical damage. So I filed a claim with Allstate for accidental damage. They had me send in the laptop, replaced the battery, and sent it back.

Affordable Marktag Appliance Repair was outstanding. Repairman was friendly, efficient, and on time. Allstate did not make the process easy. We had to take numerous photos and video. It would have been more customer friendly if a repairman had been sent to our home to do diagnostic troubleshooting. Allstate employees were prompt in their responses. The entire process started 12/11/2024, completed 12/17/24.

My charging cord broke to my light, called and they sent me a refund, which I really didn’t expect, but it was good, so I went to Walmart and bought a new one. The person that helped me was very helpful and nice. I have never bought a warranty on anything before, but I am glad I did on this.

I only had my Frigidaire refrigerator for 2 and a half years and then started malfunctioning. I had to call 3 times before someone could actually help me because the first 2 times they were having technical difficulties. The third time I was told I had to make 3 videos under 15 seconds and to explain, narrate, and upload the videos on their website. I had to do this 3x because the first 2 times they said it was not received. I would get rid of this part of the process. However, the technician who visited our home was courteous and friendly. Once it was determined that my old fridge could not be fixed, they sent a check within a week for the amount paid for my refrigerator. I appreciated the expediency so I could purchase a new refrigerator right away.

I finally got my refund. It took a while and I was a little upset about that. But all in all, I am very satisfied with the Allstate Protection Plans. I will Use them again and again. Their response rate is generally right on point. I will always purchase a allstate protection plan for all of my items.

I contacted Allstate about a warranty claim. I was given several options for replacement. The item that needed to be replaced had to be a specific size and it was not available at the time. They then offered a cash replacement which I took and ordered the part I needed. The check was delivered and deposited in a timely fashion. Allstate was great and answered all of my emails promptly.

I love that I always have extra protection when buying anything because most stores have a cap on their return policies and I should be able to enjoy a product without fear of having to keep it if defective. The terms are easy to understand and refunds are quick.

Allstate/Square Deal could not have been better in fulfilling our tv replacement. People were competent and nice. 1/2025. The reps could not have been more helpful. Emails were sent in re what was happening and confirming all transactions between Allstate/Square Deal and my wife and I. We recommend them highly.

Put in a claim and was given part of a refurbished item as a replacement. Not very happy. I will not be using Allstate Protection Plans in the future. I rather just buy a new product. The policy is not clear that they can provide part of the item and that the item would be refurbished.

Reasonable response from SquareTrade, One should always read the small print.

I ordered a blender from Amazon. When the blender stopped working the manufacturer covered it under their warranty, but charged me $15 to ship the replacement. I ordered a blender from Walmart to use while the replacement was being shipped. This time I bought the protection so I wouldn't be charged the $15 shipping if it broke. The 2nd blender broke so I was going to use the protection plan to replace it. I contacted Allstate but was told since it was less than a year I would have to go through the manufacturer's warranty. I bought the protection plan, the device broke, Allstate basically told me to take a hike. Waste of money.

I bought a GE Dryer from Home Depot 2 years ago and bought a 5 year service plan at that time. My Dryer went out before Christmas and due to the holidays could not get out to my house until January 2. At that time, they changed it to the 3rd between 1:00 - 3:00. The repair person did not call or show up. I called the contractor who said he would be late because they were swamped. Called back at 05:00 and at that point it went to voice mail... He texted me back and said they could not make it out and that they would be out at 11:00 on Saturday. Received a text from the contractor at 11:00 on Saturday stating he did not have insurance to work on my premises. This did not make sense to me at all.

My sister-in-law sent our HP laptops in for repair within the "warranty time". She sent them because the two laptops were bought as a special offer for two HP laptops, so she made the original order. Both HPs malfunctioned, so both were returned. When they were returned, hers was fixed, mine was not. She sent mine back with instructions to deliver to my house.

Item purchased 10/6/2022, insured at Sam's Club, reported to Square Trade in September 2024. Have phoned Square Trade 5 times regarding this $100 claim. Every time I have received a notification that they would remit my credit via e-mail the next business day. THIS HAS NEVER HAPPENED. They insist it is my email but why do I get their notices and never the $100? This is now 1/1/25. PLEASE REMIT A CHECK TO ME.

Purchased a 2 year protection plan for my George Foreman grill. Unfortunately it stopped working within a year and now I am trying to use the protection play. I been back and forth for 6 months now they told me 3 time that they were sending out a check because they could not find the same grill (meanwhile I found several places to get it from they did not want to hear it). Till this day I am still waiting for a $16.00 check. I do not know what kind of insurance company this is that they can not cut a check that small. I will never use them again

My experience with Allstate was fantastic. Very professional, very efficient and helpful. Customer service really took time with me to explain the process and help me all along the way. We were able to get our daughter's computer fixed without any issue. I would highly recommend Allstate to anyone purchasing a computer or device.

I purchased a protection plan from Squaretrade for a bed frame I purchased from Wayfair. After about a year, the bed frame broke, so I filed a claim and was approved. However, I have yet to receive the check that was allegedly mailed from Squaretrade to reimburse me. I have followed up incessantly and have been told the same script over and over about the check being damaged, a new one being reissued, and to wait 6 business days. Only to never receive the check. It is quite frustrating because after the 3rd time being told the same story I can’t help but wonder if I am being lied to. Buyers beware!

This company Company to scripted entry-level customer service. They continuously book appointments without confirmation with companies. They will not reimburse you for what you need to run your house efficiently and they will subject you to stress, non-appreciative care and leave you in financial despair. They do not take time or effort to realize what Through And will leave you with the worst taste in your mouth ever.

I reported 2 Nintendo switch controllers11/10/24 and the claims were accepted and I was instructed to return the items which I did! I have yet to receive my refund for the second controller of $49.99.I only got a refund of $43.17 as I used that shipping label of that claim. There was a whole mix up. When I had initially reported the controllers the representative created 2 separate claims then I was instructed to return items and that I be receiving a shipping label and then he said he had “processed claims wrong and my new claim was accepted and my refund would be of $86.34 for both controllers” however that claim confirmation was never emailed to me and so I never got the shipping label for that last claim he processed the items under together.

I purchased coffee grinders online and suddenly it stop working and today I file claim. They asking receipt. How can I keep with me? I bought 2022 online and same time I bought online insurance and that online account I am not anymore using because someone hack my account and today I told them and they still saying need receipts even I have Allstate plan account and all item insurance in this account so I will not recommend this insurance.

The hinge on the left side of the door broke and would no longer allow the door to seal properly. Repair man said that replacing the particular part that failed would warrant replacing the entire dishwasher rather than a costly repair. We have received a check in the full amount of the Kitchen Aid and are pleased with Square Trade’s handling of the matter and will purchase future extended warranties through them.

Not great, I followed what I was supposed to do in regards to finding a repair company to quote my dishwasher. I had a hard time sending my quote repair in but was told to send it via email. I did. Have not heard anything back and my dishwasher is still not fixed. I've never had to do this route of service of doing it all myself only to be told the fix would cost me more than the machine cost us. Very disappointed with Squaretrade/Allstate.

I recently had a horrible experience with customer service. I complied with all requirements to file for a claim. And on a Protection Plan that has yet not expired to this date. And I received horrible customer service from Maria. And I did not receive anything for the claim filed. I would not recommend a protection plan from Allstate, nor will I ever use their services again, if I can help it.

The ice maker on our two year old refrigerator was broken. Our Allstate contact had us try one fix and when that didn’t work, arranged to have a technician come to the house and replace the ice maker. The part was sent ahead and we had good contact regarding the technician’s name, arrival, etc.

Fast and easy claims process. My daughter's phone was in washer during cycle. I put in claim. Received a shipping label. Shipped phone off and got my money. This process was way easier than I thought it would be. Thank you to the speedy customer service agent who finished my claim.

For some reason, every time I try to log in I have issues. This time I filed a claim, waited for an extended period of time, and then had to reach out again to see what happened. After an extended period of time, I was given a Gift Card for my Claim process. I still do not know why this took so long.

The battery was swollen in my iPod touch and I didn't know what to do. When I went to contact the eBay seller I realized I'd bought a protection plan through Allstate and it was worth the money! I sent the iPod to them and they fixed it and sent it back to me. It may have been my fault that the battery was swollen, but no one ever made me feel like it was my fault. They just fixed it. I'm very happy with the results and will use Allstate again for any future problems.

Washer broken 11-15-2024. Evaluated by Kelly Appliance. Needs new transmission. Called Allstate. Told Hannah what the problem was and parts were ordered. Appointment set up for AT Appliance to see what the problem is and fix it. Parts were ordered. When AT Bay Appliance Tech arrived he said the wrong parts were ordered. He took back the parts we received on 12-05-2024 and returned them. The parts were not available according to AT Bay Appliance. So we waited. Received email from Allstate saying best solution is to reimburse us for the washer. The check was received 12-18-2024. No washer for 5 weeks.

On December 11, 2024, I filed a claim for a broken cell phone with Allstate/SquareTrade. I was instructed to take my phone to a specific authorized service center for the repair (which I did). The only issue with my phone was a broken camera. However, when I visited the Apple Store, I was told they could not perform a simple camera replacement and that I would need to purchase an entirely new phone.

Give you the information of the company that repaired the TV. He said no one called him and you guys say you did but he keep hanging up on you. Still waiting on refund. It's been almost a week. I did what I was asked to do but still waiting on y'all.

I give you 5 stars for quickness of the claim and giving us a new TV and receiving it quickly. However, there's something wrong with the TV. The Audio is not in sync with the picture. The sound does not match whatever we are watching. It happens on all stations. We contacted Pioneer customer service. They did a few things that we already did and it's back to not being synced with the show.

Bought the family phone (4) protection plan for $19.99 a month. Had a phone with a screen that stopped working and tried to make a claim via the website. The website indicated I would receive a link to upload documents that I never received. I uploaded the required receipt to the website, and the next day got an email saying how nice it was to have spoken with me (never happened) and that I needed to upload a receipt. I uploaded the receipt again, to find out that now two of the phones on my plan were the same phone. I chatted with a representative, who couldn't help me and told me this was elevated to some new level, and refused to authorize repair of the phone.

I received an E-Card instead of a check because according to the foreign speaker I asked for an e-card instead of a check and the case is closed, even though I didn't find the email for almost a month. Since I did not use the ecard I saw no reason the ecard could not be canceled. The person I spoke with said that this was not possible. The company makes it difficult to call someone in America nor do they have an email to contact someone in the American Corporate office. Same phone number for everything and no English speaking personnel.

I am pleased with Allstate Protection Plans. Fortunately, I was able to upload all the information they needed to get the claim going (that could be a downside for someone who is technically challenged). Pleased with CSRs that I dealt with. One thing to note: Allstate gave me an appointment date, however, the repair service could not honor the date. So for the review, maybe Allstate should let the client know that the repair date depends on the availability of the repairs service contractor they are using. Otherwise, I was please with Allstate.

I have filed 2 claims within the past day. We purchased the protection plans with our appliances from NFM. For both I had to run around and do troubleshooting for them and try to find model numbers which on the washer was easy but on the dishwasher that is secured into the cabinet is next to impossible. After arguing with the representative I finally got an appointment scheduled for the dishwasher.

*WARNING* Allstate Squaretrade uses false/misleading advertisement on their partner websites (like ebay) to sell extended warranties that do not actually provide the coverage they allude to. Furthermore if you try to file a claim through the "helpful link" included in the item description of eBay, it routinely takes you to a blank page. I had to manually copy and paste the link into a browser to get to the claims page. From there it's only an automated process with no direct contact information to reach an agent; and even though it specifically states in their advertisements that drop coverage is included, it doesn't tell you anywhere that cracked screens aren't covered. $60 worth of coverage that is absolutely useless. A convoluted and intentionally difficult to navigate claims/ contact process, and intentionally misleading sales verbiage is all you'll get out of their cell phone policy. 0/10 would not recommend.

I was pleased that make claim was quickly resolved and I was able to get a new one right away even if I had to spend more for the new one because Walmart doesn't care the one I wanted anymore. They gave me about $92.00 to go for a new printer.

Needed to know if can transfer plan to new phone. Staff was very helpful, pleasant, knowledgeable and kind. I am happy with the service I received and I would feel comfortable with calling in the future if I'm in need of help. I will be happy to recommend this company to others.

I have gone through much trying to get my tv fixed since it started turning itself off randomly before eventually refusing to turn back on. What should have been a quick call and repair or replacement took almost 2 months, but my TV is finally fixed after many, many phone calls and emails.

Once I was able to talk to a person, things went very well. Received replacement TV within 10 days. The people that I spoke to were very knowledgeable and courteous, and explained the process to me. Thank you for such a quick response to my claim. I would recommend when buying a TV to get the warranty.

I have been waiting several weeks to have my screen changed. The technician came on 10/31 to verify the screen needed to be changed although pictures were sent in. Still waiting for the new screen 32 days later. I am unsure why they wasted my time to come verify the screen and then not follow up.

I called SquareTrade under the extended warranty contract that I took when I purchased this dishwasher at Nebraska Furniture Mart. The dishwasher door recently started making a "snapping" noise when it was opened to the bottom of its travel. The noise sounded like the plastic toe-plate at the bottom, that covers the front of the unit from the floor up to the door hinge, was being pressed and then released, creating the "snap." The repair technician responded to a phone call the day before the appointment, which I initiated to confirm the appointment and to notify him that I had received repair parts from SquareTrade. He showed up on time, and confirmed that it was, indeed, the toe-plate. He repositioned it, tightened it down, and it was fixed.

Our ice maker of only 7 months stopped making ice. We called manufacturer but they would not cover anything so I called our extended warranty. It was a matter of connecting to the right department and we walked thru some steps of investigation and the outcome was a full refund. So we may now purchase another ice maker. The claim was processed within two days and we had our refund funds by day three.

So far I been having a bad experience with Allstate warranty department. I been asked over and over to submit photos to receive by recumbent. I reply over and over with photos and notes but It doesn't seem like they read it at all. I feel like I'm replying to a automatic system with no results.

The agent that helped me with my claim were amazing agents. They made the whole process as simple as possible. I got my refund within 24 hours of the return. I recommend the warranty whenever possible. At this time I can’t remember their names. But please pass on my review to their supervisor please.

I'm never getting Allstate coverage again. The table that I have covered and that the paint came off all over the top. Allstate said it wasn't covered. Why waste my money on coverage if they aren't going to cover what is wrong with it. Not worth my hard earned money. Never again!!!!

This company is robbing people, they have taken my money 130 for my replacement phone and have been giving me the runaround for 2 weeks now, no one seems to know anything about my claim, how is that possible, days in a row I've called only to be out on hold and told we want to fix this issue yet they say, "Your status is on high priority," and still nothing... Worst company with no help and no results, over 2 weeks now and no phone still... They give me a tracking number for FedEx that don't work then send me a picture in a email saying Amazon delivered it, well wrong name, wrong address and I never received a phone... if you want to waste your time, money and sanity going ahead and use them but I do not recommend this company to anyone...

Broke my phone. Couldn't get it to come on or do anything. Got ahold of Allstate and they sent me a new phone in a couple of days. Great service and a great insurance protection plan. Phone is even newer than the one I had. Works great. Has a lot of new features that my old one didn't have.

Bought phone and Allstate insurance plan in October 2024. The phone was broken in November 2024. Requested to utilize the Allstate insurance plan for replacement of phone. They sent a claim number with no label. I informed them of this misdeed and their attitude was tough luck. So, in my opinion, the insurance that I paid for was a fraud. And have not received my money back for the purchase of the phone with insurance.

I filed a claim on a pair of eyewear I purchased last year. The Allstate Protection Plan was a very good investment. I had experienced some problems, through my own fault, but Allstate handled my claim immediately. I would definitely recommend any consumer to purchase the plan. It was almost one of those “too good to be true”, but it was worth the money that I spent.

We got a replacement form Squaretrade for our broken LG tv. But we didn't have much options to pick from for the amount they would cover so we had to pick what we didn't like. Also they didn't let us buy extended warranty on the TV they gave us. I would rate this company zero if there was an option.

The color on the TV was going out, I suppose. Had a Blue shadow around people and would follow them wherever they went. Seem to be getting worse by the time I got the New one. It arrived fast, which surprised me, I must say. They were great in the service of replacement and that is really hard to find these days. TV was just over a year old I think, a very good one though, even though it had this happen. Great job! THANKS.

I can't believe I couldn't get nothing done. First I had was treated like a criminal and had to take pictures of the back TV in front of the TV everywhere from Phillips and then they wouldn't cover it and then I went to anyway. Walmart should offer the accident plan not just say, "Do you want a protection plan" because it don't cover crap. Don't cover anything. I'll never buy another warranty ever especially from Walmart.

It was almost impossible to file a claim because I couldn't file it online and when I called they kept telling me to file it online. When I finally sent it in they sent it back and it won't charge and there was no explanation given.

Would not recommend. Service was terrible, took a long time to get my replacement and when I received it the the screen was cracked. Now I will have to go through the whole process again with no guarantee. Total waste of money paying for the insurance.

Even though I had to submit my claim via email, and I really didn’t talk to a live Person till the very end, it was a great experience. Better than I had expected it to be, and even when I didn’t get my refund, because of my own oversight and negligence, my claim was taken care of speedily and I received my refund within 5 to 7 days. Overall it was a great experience and I will definitely use Allstate Squaretrade again.

I bought an iRobot through QVC just over two years ago but got the three year extended warranty. After getting all my receipts and information I sent in the robot over two weeks ago but have not heard anything back. In the beginning in the beginning, the service was excellent but now has been stalled and is nonexistent. Looking forward to getting my robot fixed and returned. Diana

My printer stopped working. I purchased the extended warranty so I emailed and filed a claim, I explained what was going on and they sent me a check. It was quick and easy. It's worth buying the extended warranty in case you run into a problem which had happened to me but no problem with the extended warranty. Received the check and replaced my printer and the best part the amount of the check covered the new printer right to the penny.

Took 2 times to fix as the wrong parts were sent the first time. This meant the tech had to come back. The repair was simple but it took 2 times. This is aggravating as blocks of time are given for the visit. Our time is valuable also.

I got the insurance for a pair of headphones for the computer. My history with the headphones has been less than great so I got it insured because they tend to break within a year. It ended up being a worthwhile investment. One day, half of the headphones stopped working. The left earphone just cut out and was producing no sound whatsoever. The claims process was fairly simple. The only issue I had was the product number for the item itself wasn't listed anywhere on the box or the order information for it. So, I had to tell Allstate, "Sorry, I don't have this. Here's the best guess of what it would be." But other than that, it was an easy process.

I was really amazed at the speed that this claim was processed after submission. I submitted a claim holding my breath not knowing what to expect and it seems like before I had a chance to exhale the claim was settled. It was great to receive prior information on the claim inspector that was coming to inspect my damaged property. I received an identification photo of the claim adjuster. Also received a prior text tracker of the claim adjuster, which really gave great timer for the claim adjuster arrival.

It took all afternoon two chats to put this claim in. Information they said was missing was in plain sight. So it made it just a little frustrating. Made me feel like if I got frustrated enough I would forget about the claim. But I didn't. The two agents I talked with were very helpful.

My case was approve and I was suppose to get a replacement within 2 to 3 days and it's almost 2 months and I haven't recieve nothing and I have not heard anymore response. And I could not reach anyone for information about what's going on and I would like to have this matter resolve as promised. Can someone reach out to me so that I can know what's going on otherwise I am just without information on when i should recieve my merchandise. I would be greatly appreciated. Thank you kindly.

I had water damage to my phone. Called to get replacement sent. My consumer carrier and Allstate were spot on with getting my phone replacement sent out. Wow what an amazing experience. Thank you for caring and getting my issue resolved professionally and quickly. I highly recommend Allstate Protection Plans to everyone.

Everything was quick and efficient! Thank you for fixing our stove top!! We had lighting issues with the number display and they fixed it first time without any issues in less than 10 minutes. I have no complaints, repairman was kind and thoughtful!! I would recommend this company to friends and family. :)

Allstate responded immediately. The website was extremely easy to navigate plus had a very succinct questionnaire. When I say this it was an absolutely positive experience, I mean it. Thank you to Allstate. I'll be recommending your warranty program to others... Thankfully, I never had to use an Allstate warranty protection plan before, but when I did, I couldn't be more pleased with the experience.

Don’t even waste your money purchasing a plan from them. I’ve been in the process of filing a claim for my TV since November 13, 2024. Still no resolution. And they refuse to send a tech out to fix it. I’ve had better service with Asurion.

I got Allstate through Walmart for a Cinderella carriage ring. It was our 20th anniversary ring that my husband had bought for me. When the sapphire had fallen out of the ring, I filed a claim with Allstate and the claims process was wonderful. It took me 10 minutes. That was probably the quickest filing of a claim that I've ever done in my life, and I was very impressed about that.

The reciprocating saw stopped working and Allstate ended up giving me the full refund of the price that I paid for the item and it was in the form of a gift card. I submitted the claim online but since I was having problems, I made the call. It impressed me that the agent knew what my problem was because he was reading what I had sent in. He helped me very thoroughly. He was very knowledgeable and friendly.

I got my grandson a dinosaur for $50. They asked if I would like the plan for $2, and I said no. Three days later, that dinosaur broke. I could have paid that $2 and we could have gotten it fixed. Now, I get Allstate from Walmart for all my stuff. It's easier to make a claim now too. I'm understanding the questions and things to do. I filed a claim for my son's bike that would not charge. I got to call them back because they told me to take it to a shop and whatever I would pay, they would reimburse me. But it's not that. It's the plug. I need to know if there is any way they can replace the charger or where I can purchase another one. Otherwise, Allstate is good to have and it's not that much money. The bike cost me $800, and I paid $15 for three years. With the bike boat before, I've needed brakes a couple of times and they've replaced them.

We had NFM deliver an LG washer and dryer set. But they had to come back the next day and get the washer because it was full of water and spewed water all over me when I opened it after they installed it. Then they brought this one, and this one has been iffy. I am not happy. This washer has been having issues ongoing, and I've called LG. We did some problem solving with them, and they were nice enough to try and help us. It was back working but the washer quit working. They said to call and file a claim.

I purchased Allstate for a microphone. I filed a claim because the charger wouldn't connect anymore. The process was easy. I received the check timely. It covered the cost. The coverage was different than I thought, but it was good for what it was.

I bought a 75-inch TV in Costco. I bought this protective plan from Costco but is Allstate I am not recommend nobody to buy this plan from Allstate, the reason because my TV is a two years old, the screen is falling down 75 into TV Samsung. I called them today, they told me he is not covered, this is crazy, why I paid this plan for. Please everyone think twice before you guys getting in trouble like me get robbed like me. I wish I can give them a 0 stars but the limit is 1, they are garbage. They only steal your money. When you need your TV broke, first of all they don't like to answer the phone. I have to involve Costco to talk to them after Costco hang up the phone, they said is not carbon, less than two years old TV. Please everybody read my review, do not buy it, you guys gonna get robbed like me. This ALLSTATE PROTECTION PLANS IS Garbage !!!

You're told one thing and then you find out it's something different. When I first put in the claim, Allstate said, "Okay. It qualifies under the warranty, so we'll replace it with something of equal value 'cause we can't replace it with what you had, or what you had wasn't available." I had an upright carpet cleaner. But they sent me options for handheld carpet cleaners that were a value of less than 50% of what I paid for the original one, the one I had. So, I called back. It takes forever to try to figure out how to get through their system to get to a person. I ended up getting back to a person. I told them that I couldn't accept any of those because I needed an upright one. I bought it upright because I have disabilities. I can't use a handheld. They said, "All right." They had to put it in for review to see if it would be approved to offer me something different. It would take two to three business days.

Allstate covers a lot, and it's simple to put in a claim. I sent a tablet to them to get it fixed. It was some superficial scratches and little cracks on the top. When I got it back, you could tell that it was fixed and it didn't have the superficial cracks anymore, but now the inside screen has scratches on it that it did not have previously. There's a bunch of dirt, dust and hair fibers all around the screen. Some had even gotten trapped inside the screen. I feel they just did a quick switch of the screen and didn't care about how they were sending it back. They should be a tad bit more considerate when work is being done.

I purchased an air conditioner and during the few hot days in the fall, we turned it on, but the power would no longer support the unit. I submitted a claim online and it seemed a little impersonal, but for what it's worth and for what had to be done, it was sufficient. We tried different plugs and the techs determined that the unit had an electronic failure, then Allstate sent in a new air conditioner that we received. It's not the same model and we didn't put it in yet because it's getting to be winter now, but we're planning on putting it in the spring. I'm very satisfied with Allstate and I appreciate the process being so quick. Based on things that happened in the past, getting a protection plan for items that are over a couple $100 is definitely worth it.

I got Allstate for a toy and a phone. The payment is good but I have had difficulties with the replacement. With the phone, it had cracked and I was trying to get it replaced, but they didn't replace it. I had to replace it myself then they'd give me a gift card. It wasn't very helpful. The whole reasoning for purchasing the warranty was so that if something happened, I'd be able to replace it, but instead I had to come out of pocket again.

I bought a recliner that had motors and I thought I ought to get a protection plan because it was mechanical and if something might go round. The recliner didn't work the way I wanted it to work, so I had to have someone come out and look at it. I called Allstate on the phone and they sent somebody out. The guy was very nice and helpful. He took a good look at the recliner and told me to call Allstate back and let them know that the recliner couldn't be repaired, then let them do what they were gonna do. Allstate told me to ship it back to them. However, I didn't have the original box, so they told me to either throw the recliner away or donate it and they refunded my money. Everything was really nice and having the protection plan was worth it. It cost me $100 to pay for a $500 recliner. I would definitely buy the plan again on something that important.

I was watching the TV and then, suddenly, it went out. It turned off and never turned on again. I submitted a claim with Allstate and they helped me out a lot. It was easy to understand how to send the proof that the TV was not working. I'm satisfied that, for me, I'm buying the warranty. I didn't lose my money because I got my TV back. They replaced it with the same model.

We bought coverage for a television, and then the television died and we made a claim. We couldn't find our receipt for a little while. So it took us a little bit to get a receipt from Target. They wanted to send us a new TV instead of just sending us reimbursement for a TV. But we had already bought a television set, a different one, while we were going through this process. That was a little annoying. I would rather have a check even if it was for a little bit less than what we actually paid, but they sent us a new TV. From the time that we finished the claim, it took us about a week to get from the beginning to the end for the claim, and then just a few days for them to send us a new TV. It would have been quicker if we would've had our receipt, that we could've emailed them right away.

I purchased a protection plan from Allstate for a cellphone. I submitted a claim and it went fairly well. I filed a claim because my camera wasn't working very well. They referred me over to a local store here, and then I spoke with them. They ordered a camera for it and called me up when it was in, and took them about 45 minutes to put it in my phone. The cost was also fairly inexpensive.

There have been several things that I have bought protection plans and had a great result with Allstate. I like that Allstate does cover a lot of accidental. However, there was an issue one time. My daughter got a job over the summer, and she wanted an iPhone. She purchased one from Walmart. I told her, “If you do that, make sure you purchase the protection plan.” Did that. We had to send it in for a repair once. That went smooth. She didn't have it back for two and a half weeks. She dropped it in the lake.

I will never buy a protection plan with Allstate again. I would first like to state that I shop at Sam's Club and Wayfair which both offer protection plans and that I always purchase. But this is a scam, the company only covers what the manufacturer covers, it was sold and marketed as if they cover accidental damage which it does not. I called to make a claim and was told after the first call which I was told their system was down and that I needed to call them back, second call was told that even though there is no damage to the screen from cracking that because the picture was spider webbed that is was not covered. I will never be a customer of Allstate and for this marketing lies I will make sure that everyone that I can help not to be scammed by them knows never to buy this. I wish there was a zero star. I warn you. NEVER buy THIS Warranty. You will be better over to register with the manufacturer. This is a scam.

I broke my headphones. It was a pain in the butt filing a claim with Allstate because they wanted pictures and they took so long. I went and bought a separate pair of headphones to use for the time being. Then the headphones they sent me were not even the right ones. They're not compatible with the video game that I use the headphones for. So, I have a pair of headphones that are pretty much useless. I didn't even bother calling them back because it was such a pain just to make the claim. I figured it was not worth my time or effort to fight with them.

We bought a headphone set for my son for his Xbox and we always buy the two-year warranty with Allstate. They refunded us our money so we could buy another headset. They've always been great for that. I would use it each time.

My wife's not very happy with Allstate because three weeks ago our dryer went out and it was two years old. They sent out parts and it was a week before someone could get there. When they got there, they said they'd sent the wrong parts. The guy that we were working with said that it's been happening a lot lately to him. He ordered the parts again. Last week, we got them and they were still the wrong part. They finally cut her a check today. She's been three weeks without a dryer in between.

Have yet to get a letter or check or Walmart card in the mail even though I am waiting I decided to check email and see why it hadn't arrived but alas all I have is this review to write, While I've been trying to wait to buy a replacement I don't know if I can. Thanks for your urgent response.

I recently had the unfortunate experience of dealing with Allstate’s TV Protection Plan, and I must say I am thoroughly disappointed with the service and the limitations of the coverage. I filed a claim after experiencing issues with my TV, only to be told that the problem—image burn-in—was not covered under their plan. Allstate's explanation for this was that burn-in, which is essentially discoloration or remnants of previous images on the screen, is categorized as panel damage and falls under their exclusions. According to the terms and conditions, they do not cover damage caused by burn-in, misuse, accidental damage, or cosmetic issues that do not affect the device's functionality.

Great customer experience!!! The company warranty plan does as promised. My claim was handled effectively and efficiently. Brought a USED AirPod Gen 1 from eBay seller. Item stopped working after 8 months, filed claim with Allstate, which was very easy with no push backs from them. I received my replacement in 7 days.

I never received my check. Website told claim was closed. Virtual assistant Taylor was of no help. Finally got a Live assistant who told me they would mail another check and should receive in 6 working days. That would be Nov. 24th, we shall see.

Great fast service. Both representatives were efficient and polite. After I paid the deductible I received the balance in quick order. The representative spoke clearly, politely and explained the process of getting the replacement. I am very pleased with the whole process and will look for Allstate warranty in the future.

No answer on my wife’s claim, we sent all the pictures requested and NO respond, her glasses broke before mine, WE Didn’t know that we had purchased a protection plan till I was back to Sam's Club to order some other glasses for Me, they asked me why I didn’t make a claim.

Ordered an alternator on eBay.. Purchased 2 year insurance. The alternator went out and Allstate took care of problem quick! They sent a virtual credit card and refunded the money. I will purchase insurance from now on! I had the virtual card within 2 days and the process was super easy. I have purchased plans on all electrical purchases on eBay now. Thank you Allstate.

My LG OLED TV was purchased 2 Oct 2021 from Costco. An Allstate Protection Plan was provided with the purchase. In July of this year I filed a claim with photos of dark image in the center of the screen and in the lower right colored dots. I got a reply back the the images I sent was from “burn-in” and not covered under the warranty. I called today and spoke to a customer service person and asked them what they were going to do about the pixel problem because pixels are a covered repair in the warranty. She told me that her support team deemed the issue is burn-in. I tried to explain that the dots at the lower right in the image are stuck or damaged pixels. She still maintained it as burn-in. I told her I was going to write Costco about the coverage under this plan. I decide to try here first.

I bought an Iphone from Staples Canada and purchased the Square Trade warranty at that time. I will never purchase a warranty plan from Square Trade again. After my phone was broken, I had to go to a Staples store where five different employees helped me initiate the very difficult and lengthy process of starting the claim. The claim was accepted, and I paid the deductible which was immediately taken out of my account.

At first glance Allstate has good reviews and has good coverage. But when it comes down to actually having an issue, they are pretty rude and negligent. I would not recommend them at all. I had a stain on my couch which stains are covered under the protection plan we bought. We sent photos and everything. They said we will be getting a cleaning kit. 1. It never showed up. 2. An email they claimed to have sent, never was received. They cared not about either of these things. They obviously have a biased opinion on if the stain counts as a stain by a picture and what it "looks" like to them.

The lady that helped me initially when I put a claim for the drain pump that went out on my washing machine was very good. She helped diagnose the problem. Then she set up an appointment right away with their repair company that they use, and she sent out the parts. Where it got bad was the company that they used. It was impossible to get ahold of them to confirm my appointment. There was no way to reach them. Their phone number that I was given was busy and I couldn't even leave a message. At the same time, Allstate customer service was very difficult to get ahold of. I was emailing them. They also could not reach their own company that they had hired.

I had an air fryer that just went out while I was using it. I called Walmart and explained to them that the item was newly purchased. Walmart directed me to Allstate, so I called and lodged a complaint about the item going out on me so quickly. I had a protection plan on, and they said that based on the information that it wouldn't power on, it will be covered under the manufacturing warranty that I had. They said that they would make a claim submitted for me, so I started online and they completed it when I called them. Overall, my interaction with the rep was good. He gave me directions what to do or what I was supposed to expect in my email, so when I clicked on the link, I didn't have enough challenge. I put in what I got from Walmart, the name of the manufacturer and the model of the air fryer that I had, then I called Allstate back after I finished that part, and they helped me to complete the transaction.

I made a claim online for a vacuum cleaner and sent it in, and they fixed it. It was very easy to submit a claim with Allstate. It was a simple instruction to follow. I'm not very computer savvy but I just walked right through it.

When I submitted a claim with Allstate, it was easy. I went online and filled out all the information I had to. They sent me a gift card because they couldn't fix it.

I have to figure out how my policy works myself, and I find Allstate to be very difficult to work with. I've had to file a claim and it was very hard. It's all online and then you have to fill out online. And then, they want you to call in and you jump through all the hoops and then they lose the stuff and you have to repeat the process. I've had to do that. The last claim I did, I had to do that two times. I'm in the middle of a claim right now that I'm trying to get processed. It's been two and a half weeks. They finally got all the paperwork through after I had to redo it several times. Everybody's polite, but the follow through is rough. Other than that, the price is reasonable. They go by how much you pay on something. The online service is easy for navigation. We're older though, so it's harder for us to navigate the site, and I'm also disabled. I have a lot of problems with my hands.

We purchased a Razor scooter for our child from Walmart and Allstate was the protection plan that they gave us. The scooter didn't work so we had to submit a claim. I just called the number that was on the receipt. I talked to a person and then they emailed me and I did an affidavit over the phone and then they sent an electronic gift card. I was satisfied.

I did a claim to Allstate in the past week or so. I called and they needed a particular number from the receipt where I purchased the item and it was aggravating because I had to go to Walmart to get them to reprint me a receipt that they could see. It was just a little inconvenience. They processed the claim and they've already sent me an e-card from Walmart for me to get another phone.

The customer service that I spoke with did a great job. It was easy because it was straight to the point. They had to give me their website to go there and file in the claim. I had to go through the website on Allstate. They asked for the serial number of the tablet because I registered it online. I had to fill the address. They gave some options about the reasons why filed the claim for the tablet. It wasn't working. It was not charging too.

I had never submitted a claim for any type of item so I didn't know what to expect, but the process was easier than I thought it was gonna be. I didn't need any extra assistance for anything. The process was pretty smooth. Allstate sent me a check for an All-Terrain Batmobile and the remote control of that as well. They also gave the option to have it replaced but I haven't heard back from them about the replacement. I didn't get a chance to select the item. I don't know if they had to send another list of options. But I like the fact that they still have that protection plan for that item in the price range that I paid for it. If the item had stopped working just suddenly, it still would have been covered under the Allstate protection plan.

I sent a RoboVac in to be repaired because the battery wasn't working properly. It would just go in circles. We got the free shipping. They fixed it, sent it back. But the dustpan on it, it either was the wrong one or something of that effect because it would not come out when I got it back. So I had to resend it and they just received it today. So far, so good.

I am writing this review to right a wrong. In an earlier review I had stated my despair of Allstate ever making good on a PROTECTION PLAN claim that I had filed. ALLSTATE PROTECTION PLAN came through after all. I was pleasantly surprised when Allstate actually came through and sent me a check. Not only did their customer service rep call me in an effort to rectify my claim, but the phone call was followed by a check in the mail.

This service representative was extremely courteous and efficient. I have been unable to erase or omit my previous review, so I hope this review will make amends. ALLSTATE PROTECTION PLAN came through and did me justice. Highly recommend!

My experience with Allstate has been good, so far. I made a claim because the power supply went out. The claim process was easy. I called up and they sent the parts, and then had a guy come out and replace it. It was straightforward. I called Costco. They were good. They directed me to the other company, SquareTrade, that handles it through Allstate. They were good. Took care of everything and got me up and running pretty quickly. Communication was good, too. They were very professional. They were very neat and tidy. They put a blanket down on my floor before they put the TV, down to do the repairs and went through everything really step by step.

We filed a claim because the ice machine stopped working and it was red tape. My husband had the receipt, but they didn't give him the booklet that comes with the Allstate insurance. He tried to do it but the store wouldn't take it and it was so confusing that he came home. He said they told him to put an email and to make a password. I had to call and I talked to the person. I gave them all the information and it was back and forth. The person had no patience because I had no idea what I was doing. I also got disconnected many of times on the phone because I was back and forth talking with someone in a text message. I had to go get a code or whatever on my phone and when I go back there, the person was gone. I had to make a whole new thing and explain it all over again. Then, they told me I was gonna get a check, which I just got, and it's $87. Currently, I'm satisfied because we got the money, finally.

We have several warranties with Allstate, and I'll always use them because it's always been good. We recently made a claim for our Samsung cell phone and our experience was excellent. They repaired it very quickly.

Allstate is excellent. I did a claim for a Roku stick and it went well.