Allstate Protection Plans Reviews

Very poor. Did not cover one cent. Not worth the money. One day out of warranty (30 day). It was hanging on the wall. Never fell off, just hanging there. They would not cover it. Bought at Walmart. One day over their warranty. MFG said screen was broken. Would not do anything. $ 500.00 tv lasted 31 day hanging on the wall.

I was pleased with how easy it was to file the claim and get the technician scheduled. But we were having the same issue we had 6 months prior. I told the rep what was going on and she sent all of the wrong parts. So the tech came and now since we need different parts than what was ordered, he has to get the parts and come back for a 2nd visit.

Our recent claim with Allstate for an iPad went fine. Compared to other claims that we had to put in, it went a whole lot smoother than I expected. Especially with the whole process of when it left the house and with all the emails I was being sent to let me know where it was at, in progress, or what it was doing, and even when it came back.

My dishwasher broke - the upper shelf had several parts that snapped off so the shelf could no longer be used. Repairman was sent before the necessary parts had been received. 12 days later I still am waiting for any contact or a new appointment to be scheduled. It seems a bit too long to have to wait! I would love to have a dishwasher that works again.

My grandson's glasses had deep scratches. The frame fell apart. It was easy to submit a claim for it online with Allstate. They told me what I needed and I resubmitted it. They needed the receipt number and then they sent a gift card. I use them all the time and I've never had a problem.

We've made two claims with Allstate, one online and one in person, and we were satisfied with what came out of them. Their website is also good. Anything that needs to be put in like receipts, my sister does it and she seems to be very happy with it. However, doing a low-dollar item is expensive, so that's not as incentivizing. But it’s okay.

For years I've paid for Protection Plans and never had a need to use them. In Jan 2024 my TV screen went bad. 4 days after submitting my claim, a replacement TV was mailed. From what I can see, the turnaround time would have been quicker if I did have to resend a revised picture. The replacement was 1 year newer too. Thank you so much.

In 2020 my sister purchased me a night owl security system from Sam's Club, along with a warranty plan from Square Trade for three years, after the manufacturer warranty expires. My night owl security system stopped working in November 2023, However, in my sister's Square trade Allstate account the security system warranty was expired and she was unable to transfer it to me or make a claim.

Our insurance agent is a gem! She is a wealth of information and helps us find the best deal(s), she even called me out of the blue to let me know we were being overcharged due to working from home and not putting extra miles on our vehicles. She truly looks out for us and goes the extra mile. She's gained our return business because of that! She was even a wealth of valuable information on the college that my son was thinking of attending, as her son was currently there! Huge connection! Very personable and great to talk with!

I contact the Allstate customer service on Jan. 22nd, to report my dishwasher needs to be fix. It took long time to have the Allstate customer service to schedule a technician to come on Jan. 30th to fix the dishwasher, but the problem still there. I Contact the Allstate customer service again, and now I am waiting for the reschedule date please.

I filed a claim last month from my phone. I gave all information your company asked for. I've been patiently waiting to hear back from the department responsible for sending out the replacement. I've received nothing from them. No product replacement, no emails, nothing. I also purchased protection on a few of my other items with this company. Highly doubt buying insurance coverage from items bought at Wal-Mart is worth the hassle. It's been weeks. Just a shame.

Just wanted to say I am glad I got the insurance plan. I was flying my drone and it crashed into a pole and broke the arm on it. Sent the drone in and within a week I got my money back because it was unrepairable. All-State made good on everything. I thank them for what they did for me.

Took 8 days and numerous calls to get replacement television with no return correspondence. Although each time I called I was told they would get back to me. I was told I would be notified to set up delivery but every attempt for delivery I was sent a text to arriving soon and 15 minutes later tv being delivered after telling you no one was home. Finally someone was home to accept delivery with same type of notification, arriving soon and 5 minutes later they delivered. Totally unacceptable way to do delivery in my opinion.

I called and let you know my TV was not turning on and waited 2 days to get an offer for a cheap TV. I had to call in to a supervisor 3 times to get a refund. Not the way to treat a customer. I was told to wait 3 times for another deal and every time was told to take the cheap TV and be happy. That was not going to work, I was running the TV 24 hours a day because if I turned it off it would not come back on. Finally after lots of pushback I was offered a refund. It was a fire hazard.

They are very efficient. Inside the video console there is a video game. Thank you very much, keep up the good work. I hope for a prompt response about the PS4 process and my video game at FedEx there was a monetary charge. Gracias. I would like to know how long it takes to get a response or information about the repair process and return of the console or any other options you have to resolve the problem.

Excellent service on replacing my broken phone.. I did have to drive extra to find a consumer cellular tech, though. The one at Target in Boardman was never there. I had to go to the Target at Eastwood Mall in Niles, quite a drive. However, the technician, Sam, was very knowledgeable and it all went smoothly.

The entire transaction was via the telephone. The claim adjuster was very helpful in explaining where the info on my receipt was located to expedite my claim. In a matter of 30 minutes I had completed the process. My claim was approved and notified me of the approval the next day. It was a pleasure to have a human to help me through the process, I went and ordered my new glasses and a pair of sun glasses the next day. Excellent customer service, I would encourage everyone to use the insurance when it is needed.

Recliner stopped working. Waited a long time to receive return call. Then had to wait a long time for virtual person to examine the chair and determined it needed a new battery for remote. Still waiting for that item. I will be happy when entire situation is resolved. Otherwise not a bad experience.

I needed a new motherboard installed on my LG dryer. There was some confusion about the appointment time, which was quite frustrating. However, once the tech arrived, he was personable, fast, and efficient.

After it was determined that the TV could not be repaired two larger LED TVs were offered as replacements, but when I asked if I could get an equivalent OLED TV like I had, they made it happen for me and ordered an exact match only newer. I could not have been more pleased with that experience.

I had called in months ago. They asked me to send them a copy of my bill of sale. Which I did three or four times as it was an online order from Costco. I sent them the warranty that I had bought at the important time also. After not hearing anything for over two months I had given up. Then I decided to pursue my problem with my stove again.

I always get the added protection when offered, and have had pleasant experiences in the past. This time unfortunately it was a mess. I had a coffee pot that stopped working and in the end they decided to send me a replacement. Which was great. The last email I got was stating that this is what they were doing and they would send a follow up email when shipped with tracking number.

A Keurig Coffee Maker I originally purchased from WalMart gave out but I had purchased the protection plan. I made the claim to Allstate and it was approved. They said they couldn't find an exact replacement so offered two non-Keurig options. I picked one. I then looked for a Keurig brand and WalMart still sold the EXACT same model. Yes, it was more expensive than Allstate's offering. I waited, and waited, and waited. Two weeks went by and the replacement Non-Keurig finally showed up. Allstate apparently didn't like my WalMart EXACT duplicate and refused to send it. Allstate also didn't do business for the very firm that sold the protection plan in the first place. Take that WalMart.

I have not received my replacement yet, but it is still within the processing time frame. So far they have honored their commitment to replace my defective item. I received email today, saying the order was placed for my replacement item and should receive shipping details in 2 to 3 days. If my item arrives intact, I will be happy with the service contract.

I was told 3 years into coverage that TV software was not covered. This was not told to me at the time of purchase or on any signs on display at Costco. I would not buy this type of coverage again, it does not help me. The representative was trying to be very nice, but the problem was out of her control.

Updated on 01/31/2024: So Square Trade called me today, and told me my claim wasn't covered. Charlotte told me their warranty only covers electrical or mechanical failures on the headlights. They insure this item for these failures only, when the item doesn't even have mechanical or electrical components. The headlight is a hollow, empty plastic "jug". We supply the lightbulb. But they want to steal my, and how many countless others', money on this. They offer warranty of this type of headlights of countless makes and models on Ebay. How many others are going to join a class action lawsuit on this? The only mechanics involved in this matter, for a mechanical claim, is the construction mechanics. They failed, and let water in. Period. And for this reason, and this reason ONLY, is my claim denied. Yet it IS a mechanical failure. Construction Mechanics. Thank you, Daniel **.

I bought a 600 dollars insurance coverage for a couch I bought From wayfair. I have had spill and they have refuse me to file a claim and that was part of my insurance coverage. The customer service are all liars and unprofessional. Over a month now and they keep telling stories even after I sent them pictures of several spill on the couch. They also lied that it doesn’t cover spill but the forgot I have a copy of the coverage. They should come get rid of the couch and stop being a rip off.

I have been calling for over a month trying to get my 6 year old's cracked screen fixed. I sent it in and now they said they are sending it back. I have spent countless of hours on the phone with different representatives. I'm still waiting on a response. They are now saying that cracked screen is not covered in the warranty that I purchased. I have attached a copy of my warranty. I have attached a copy of the receipt.

The phone accidentally got hit, fell, and it cracked the screen on the phone. Filing the claim with Allstate Protection Plans was quick. I did it online. It took me less than 10 minutes. They were quick with responding and sending out the check in the amount for the phone. I used that to purchase the phone again. Overall, good customer service. They were in contact with me and made sure everything was where it needed to be.

Our TV went out. We filled out a claim with Allstate Protection Plans and had to get our receipt, which we had, and that was it. Allstate sent us one. They gave us two choices. One was the TV that we had before. But that didn't last two years, so we went with the other one. Now, that one has spots on the screen, and not working. We could get sound but we could not get images. I need to make a new claim. Other than that, Allstate was nice.

I submitted a claim with Allstate for my garbage can. The electronic part quit working. I called the number and they sent me a gift card. But I told them that the one that I purchased was more money than that. They didn't have that same kind anymore. I'm not completely satisfied because I never got an answer on that.

They responded quickly and took care of the problem immediately! Very happy with the service and care. Put it back to work immediately and works great! I would highly recommend it to everyone. Walmart and Allstate are a great combination and really seem to work well together. I typically use the warranty for electronics and mechanical equipment, and devices. Thank You, Randall

Every time I've used Allstate has been really great. They've taken care of things really fast without any problems.

This was the second time I had to have my the game system repaired. The first time I had to go through the manufacturer's warranty, but that did not fix the problem. So when the same issue happened again, I was able to go through the protection plan (Allstate) I purchased upon originally buying the system and I have to say, they did an amazing job over the original manufacturer and the issue is resolved now. It was a fast turnaround time from when I sent the system in, to them returning it. I highly recommend getting the extended warranties.

I've had a laptop repair claim in for 3+ weeks without any resolution or useful information. The laptop has been in the repair facility for over 2 weeks now. I've been in contact with support many times for this claim. All they keep saying is that my issue has been escalated and I will hear back in 1-2 days. Except, I don't hear back. When I call back after 2 days, I get the same repeated runaround for 4 times now. I really need the laptop back ASAP for my son at college. However, it seems that I can get no status, no information, or no timeframe. Just an empty failed promise that I will hear back but never do.

Our experience with Sears/A&E was very positive. The issue was repaired timely, and the technician was very good and courteous as well. Also, the technician kept us informed as to his arrival time. I would use them again, and am glad that the protection plan for our refrigerator was purchased when the appliance was purchased.

Repair guy was very nice and helpful. Completed work in a timely manner. He made sure he cleaned up after he was done and explained what he had done to repair our front loader washing machine. He is an asset to his company. Also he was on time which I really appreciated. Would not hesitate to let him in my home again.

It was a simple replacement Bluetooth headset. I paid for the warranty, it's been three weeks. No answers, used for my job, eBay need to stop using Allstate. Get a good company, I'm sorry but they sorry.

The first time I called in no one seemed to be able to help me. I was never able to fill out the form online so I always had to call in and get help. I was also upset that I was unable to get my taxes back and that you did not have a airfryer that was like the one I had.

It was insinuated that the turnaround would be 24 hours after you received my phone. That was not the case. I didn't get any feedback regarding my repair. I only got the news that a part was ordered and would not be in for a week after I made an inquiry.

Bought a 65in TCL Roku TV a little over a year ago on a black Friday from Walmart, paid for warranty and taxes. Tv goes bad. I make a claim but instead of replacing my tv, Allstate just paid me the price of the tv which was on sale when I bought it but I lose the sales tax and the money for the warranty. Now no tv for me. I was ripped off.

It was a pleasure working with Allstate Protection Plan. They very quickly processed our claim when my husband’s hear aid quit working. Had a check from them within a week of filing the claim. Great customer service. I would recommend this warranty service to anyone purchasing electronics, computers, hear aids or any item that might fail and need replacing.

I had a speaker and box that went bad. I had insurance through Allstate on it and they’ve approved it six times and every time I go to look for the email from Blackhawk for the e-card. It says that I was denied. I’ve sent them receipts. I’ve sent them everything that I can, they want to play games so I don’t recommend anybody paying Insurance for Allstate. They suck.

You buy "protection" and when you try to use it, it's never covered. READ the fine print. ALWAYS. Bought my son some beats headphones with the 2 year warranty. Just after one year, The headphone portion snapped in half so he can't keep them on his head and we're told that is normal wear and tear and not covered. BUT here... have your $10 warranty back.

The process was very easy. I was not in the least bit frustrated. I put in the information about the camera malfunctioning and choose the most convenient option for me which was to receive some of the purchase price back and I received a card with the money on it the same day, even though I was told it would take 3 business days. I'm happy with the process. I feel good about buying other products insured by Allstate.

Hello, I filed a claim but was referred to the manufacturer to file a claim. They ended up telling me they don't cover replacements. I buy warranties on everything so I have so many product warranties from Allstate. What a waste of money & time. It sucks. I never filed a claim before this one. Like why? What was the point?!

The bracelet was a Christmas gift that I love and worn everyday. One day I lost it but found it in the bed and it was broken. Allstate was very good and sent me a check for the full amount. Very happy with Allstate Protection. Very glad I brought the coverage. Very good company to work with.

Excellent everyone was so helpful. Great place to do business with. I would use them again if I had a problem. Thanks so much for all your help. I never used internet to file before so I was unsure but they walked me through it. Got my gift card in a couple days.

The specialist that worked to help me resolve issues with my HP Pavillion laptop was extremely patient and worked diligently to handle my issues. She was very professional, courteous and kind. She did not rush me to hurry along when I had to hunt for the information she needed to move further. I had a great experience.

I use Allstate all the time when I get a warranty on items that I buy from Target. I don't know what happened with the last warranty, but they said, “Oh, we're gonna review it, and then we'll let you know.” When I went back to check it, they said, “Oh, it expired, but it's still under review.” I don't understand that. They haven't mentioned anything. I have to call them and see because they told me to just wait. I've been waiting for a couple of weeks now.

I like the convenience of Allstate. I'd recommend them.

I bought a printer at Office Depot & I bought the Allstate SquareTrade insurance/protection plan. I started having issue where it didn't print. I have a small business with multiple printers, so I tried troubleshooting, new ink, everything. Clearly something was happening! I filed a claim with All State to have it serviced, which I had 5 months left on insurance. When I shipped my printer, they told me it was repaired, but clearly it wasn't. I was convinced they forgot to fix it! So I send it back a 2nd time. Again, they return it & claim it's fixed, but it's not!! Mind you, this is a really heavy printer. I'm only 4'10 & had multiple surgeries. My office is also on the 2nd floor, so this was a huge struggle.

My experience with Allstate was very good. The pump on our dishwasher started rubbing against the floor and it was making a big vibration sound. I called Allstate, and they said I could go online. The online process was a bit cumbersome at first because I tried to download some videos with the sound so they could hear it. It didn't take the first time, but it did the second time. I waited for them to call me, then I called them and finally got ahold the right person. They scheduled me for a maintenance guy to come out, and they sent some parts out, then the guy came and fixed the problem right away. The technician was very knowledgeable, friendly, and knew exactly what the problem was as soon as he turned the dishwasher on and saw it. He looked underneath and found the issue within several minutes.

My grandson cracked the screen on his tablet. I called Allstate, got the claim set up, and sent the tablet to them. When I got it back, it was well packaged. They fixed the screen perfectly. But when I turned it on, nothing's working. They messed with the hardware inside where I can't get into it now. It's not accepting my passwords. It's not accepting my email address or my grandson's. I called Allstate yesterday and tried to explain it. At first, it showed the tablet wasn't even shipped. I thought I may have gotten somebody else's. Then the manager got on there and told me I have to call the manufacturer to get it reset. The people I have talked to have been wonderful. I understand this policy has gotta be followed. But when they leave a customer like they did telling me to call the manufacturer and get them to reset, I should get it back the same way I sent it to then - workable.

I got Allstate Protection Plans for my work glasses. It's well worth it. It worked well with being able to put it on a card. I paid the deductible that was $25 then I had to pay $40 on top of it. But the person that we talked to over the phone to get it set up didn't care too much of it to take the time to give me a minute. It only takes a push of a button to receive an email instead of telling us, "Just give me a call when you receive it." Don't have me call back because it takes forever to get them on the phone.

Target had the worst customer service. I promise I would never go back to Target and I haven't. Nobody knew who to call. I said, "We're in the process of moving. So all my stuff is in boxes." So, when I found the receipt, it was faded. I could still manage to see who to call for, so I did that. They said, "Go online, do the stuff. And if it's there online, then you could call." I didn't know that one of the headphones was missing in it. I just picked it up and put it in the box, and sent it. Didn't realize to check it first. So, they said they would send it back to me and they were not able to fix it.

I got a laptop covered with Allstate and I submitted a claim when it stopped working. When you would open it up, the screen wouldn't come back on and you would physically have to power it all the way back down to turn it back on. It was pretty simple to file a claim. I had to speak with a lady for a couple of hours to try to reboot the computer at home and that didn't work. She made it very simple for me to speak with her on my days that I had off and times that I had off. In the end, it took them a week to resolve my claim because they tried to repair the laptop at the shop first. I sent them the laptop and they kept it. Then, they gave me a gift card in the amount of the purchase of the laptop. Unfortunately, it wasn't enough to get a replacement because I got my laptop on Black Friday sale and I was given $170. So right now, the same laptop is upwards of 300. I did compensate a little bit, but that's okay.

I used a Sam's Club card when I purchased my glasses so the biggest issue was getting everything so that I could file the claim with Allstate. Once I was able to talk to a human, it went fine. They got it done within three days.

The claim process is good. But when I submitted the claim, the manufacturer was not displayed and there was no section for the robotic vacuum cleaners. I chose regular vacuum cleaners, it wasn't there. I did electronic items, it gave the watches, not the robotic vacuum cleaner. So, I put it under a general claim. I called Allstate and they said it was okay to do that way, and they entered some comments in there.

My Fitbit watch stopped charging and I went to the original email, found the policy number and I logged in for the claim process. Allstate arranged a replacement and shipped me a new device. It came quickly. It's been a good experience with Allstate. Having the extended warranty is a great idea depending on the product. You need less of a warranty with products that are of more quality.

I filed a claim and the website was not working properly. I had to keep calling and talking to someone to get the issue resolved. But after everything, it worked out pretty good. I got what I needed. It could be a little bit cheaper, though. It's about $35 for a couple of years, which isn't too bad. But if it were to come down a couple of dollars, they'd have more people drawn to it. After spending $300 on an item and another $40 on the protection plan, that tends to scare people away.

Received quick response, and replacement option. I did have to email second time to get replacement info. Have not received shipped info as of yet (2 weeks after filling claim). Also, I paid $350 for my machine and the one I am getting for replacement is $200 (different brand). But it was the only choice I have. I thought I would get the same product.

I purchased a protection plan for an electric recliner that lifts. I filed a claim because the mechanism for the hand device was broken. It was easy filing the claim. They were prompt about it and easy to talk to. They had a guy get ahold of me, and then looked at the problem. It would've cost more to fix than it was to replace. They asked if I wanted it replaced or wanted the cashback and I told them the cashback. It took two weeks to get it.

I downloaded the most recent updates for the laptop, and when I turned it back on, it would not start. I clicked the link that was provided with the receipt, and I filed the claim. It was fast and easy. But I didn't go through with it because I realized that Walmart would offer me a full refund if I brought it back in the very next day. So, I didn't feel the need to go through the process of sending the laptop to Allstate for them to look at it. I just made a return. But I always get the Allstate protection plan when I buy technology because I knew, for situations like the one I had with the laptop, I didn't wanna have to go through the headache of explaining to Walmart if they didn't have a proper return policy. They've worked well for me.

I bought a printer and got the 2 year product insurance. Within 13 months the printer mechanically failed. Allstate claims quickly got me my money back for the printer so I could go get another and get back to work. I would recommend product insurance for this type of purchase.

There was a problem with the left stick of my Xbox Series 2 Elite controller. It wasn't completely registering when I was pushing it in, and a few other buttons weren't working properly. I did a claim online, and it was fine and fast. Allstate had me send the controller in so it could be fixed regarding my issues. When it came back, a few parts of it were fixed, but my main issue with the stick got a little worse.

The iPad cracked and the whole front screen was all messed up. I started the claim online and I had to submit proof of purchase. The process was okay and they're repairing the device.

I had to file a claim to Allstate for a phone screen that was broken. It was slightly difficult at first because it was my first time doing it and I didn't really understand it too much, but I was able to figure it out. I did have to call a representative to finish getting through what I didn't understand and complete the claim and to receive my claim request. He was knowledgeable. I got a refund within a week.

I sent in a claim for my Samsung 55-inch smart LED TV. When you connected to the Wi-Fi, it would lose connection. I moved the TV closer to the modem. But I still had the same problem. I moved another TV in my bedroom to replace it and there was no problems with it. So the TV itself was having problems getting Wi-Fi signal. But the main reason why I called Allstate was because there was no sound. I did everything what they told me to but there was still no sound. I ended up tossing the TV away. But the claims process was very easy. My warranty expired two weeks after this happened to my TV but a supervisor was able to authorize the warranty for it. So I was very happy. It was very easy to work with. It was cheap, too. I paid $30 for an extra three-year coverage. I'll be purchasing this plan again if I buy the TV in the future.

This was a quick and easy process. I got my phone fixed at the Apple Store quickly. I was able to submit the receipt and claim form online. I got my refund back very quickly! The options that I was given as far as how to have my phone repaired as well as how to receive my refund were great!

The price was fair. The policy was straightforward. The process to file a claim was easy and clear. I will definitely be referring anyone I know to not only use this protection but, to also consider these protection plans for other users as well. I didn't even know how well covered this protection worked and how covered our family actually is. We will always use Sam's and the Allstate protection plans as long as our family is eligible.

When my son's gaming chair broke down, we didn't know how much of this would be covered, or even if it would be covered. Claim process was easy, online form was simple to complete. Communication from Allstate/Square Trade was quick and concise. Resolution was satisfactory. Item replaced and we are happy with the warranty and process.

I was hoping for a replacement but was offered a gift card but then a check (not sure why) after figuring out the item was not available. The customer service agents were very nice and made sure I understood the process and what was going on. I am happy with how it was resolved and will be buying a new item with a warranty again. Thank you.

Issue resolved. Clear expectation of turnaround time from the start would have mitigated conflict.

It was easy to get a refund but I wish the price of glasses hadn’t gone up so much in 8 months! The online form was easy to fill out and submit. The payment arrived by mail in the form of a check very quickly. Sam's has a wide choice of frames to choose from but not too many starting at $59.00.

I was happy how quick and easy it was for me to get my phone and to set up. All of the direction on how to send the old phone was easy as well. I am not used to doing too much online, but this was not so bad. I am glad that I got the Insurance on that phone. Have never had any protection on my phones. It was good thing to have. Thank you.

Allstate told me that they were going to cover my MillerBuilt blower for a year. Their reps were pretty helpful, but they pretty much told me that they couldn't help me when I had an issue. They told me to take it to the warranty place because the Allstate couldn't do anything about it. I didn't know that when I bought the protection plan that I was going to end up having to go through the warranty that I had anyway and I wouldn't have bought the protection plan if I had known that. Allstate also told me that if I took the blower to the warranty place it would be free, but it wasn't.

I used the electronic warranty for a hoverboard for my granddaughter (the part on it where the charger plugged in broke), and the claims process was a bit confusing at first. It was well over the manufacturer's warranty, but when I first called, Allstate said, "Well, it might still be under warranty with the company." It seemed like I had to do a lot of the footwork to get it going.

I did the claim. They had me pick a completely different type of earbud. I did. They closed the claim. I never got my earbuds. They asked me to leave a review but didn’t even complete the task. So here I am letting you know I should have kept my little insurance money.

I have four TVs with Allstate because the TVs are always going out. I filed a claim recently and I didn't have any problems. Their website was easy to use. It was a good experience and they were fair.

I used All State on my glasses. They got ruined. The lenses are all scratched and the frame got bent. I did the claim on the internet on my phone. It was easy. I had to call them because something was wrong with my receipt, because I did two claims for my two pairs of glasses, and it was on the same receipt. They were able to get it sorted out on the phone easily.

Allstate Protection Plans wanted me to take pictures of the broken chair, which I did. If they needed any information, like the order number off of Amazon, I submitted it. I also explained the issue. It was straightforward. They told me I would have to wait for someone to check my claim, which they did. And they checked the claim. After the order claim was checked, they submitted the order and handled everything. It was satisfying.

I've dealt with Allstate in other facets as an insurance, and they were good. But they've gone into this warranty business, they've bought out several of the other companies and made themselves a big-time player with little consideration to the consumers. Allstate Protection Plans paid the claim in a timely manner. But they did not do the claim as I asked, and no explanation as to why they didn't.

It wasn't a very good experience with Allstate. I purchased the plan on a Samsung washer that was pretty expensive from Costco and I had to jump through hoops just to get somebody from a foreign country to talk to me that couldn't understand a person in America. It took us almost two weeks to get anywhere with the claim. The person from Allstate said they'd send me the part and when the part comes in, they'd call a company in Midland, Michigan that will come and put the part in. That took two weeks. Then, it was the wrong part because they were trying to fix it over the phone instead of having a service guy come and diagnose everything. We had to go back and forth to Costco and then we found one person at Costco who was tremendous. If it wasn't for him, it was just not good. But I'll never buy anything from Costco as long as Allstate has their warranty because it was the worst experience I've ever had.

My Keurig gave out, and after the initial replacement not being a keurig, I called and they were able to just give me the payout to buy my own keurig. I was skeptical after they initially tried to give me a item not my brand, but they rectified the issue. Awesome! Thank you Allstate!

My Fitbit stopped functioning properly. It started draining the battery for no reason. I went through Fitbit first but they told me that it was past my warranty date. So, they offered me a coupon. I went and found that I had the extended protection plan so I filed a claim. The situation was resolved quickly. It was less than a month.

I have an Allstate warranty on my TV. The TV just died on me, and the company couldn't figure out what to do to fix it, so they replaced it. The replacement arrived quickly.

My TV failed. I contacted Allstate Square Trade. The representative I spoke with was very thorough with tests and investigation. The final conclusion was Allstate replaced my old TV with a new comparable unit. I was given a delivery window of 7 to 10 days and my new TV arrived in 2 days. I am very pleased with the results and timeframe involving Allstate.

The earpiece was broken off when stepped on, I filed my claim with Allstate and it was approved the same day. Allstate issued a Sam’s Club gift card the following day and I ordered my replacement glasses the following week. It was a quick and easy process, would recommend buying this protection plan.

This is I believe the 3rd time I've had to use my protection plan and it's always been a pleasant experience. It's worth it to purchase a plan because it's easy and the results have been positive. I would definitely recommend that people purchase a protection plan from Allstate. The replacements have been equal to or greater than the original item and there was a small deductible. (less than $30)

Thank you for your quick response and processing of my claim. Everyone I spoke with was very helpful and well trained. I would never purchase anything without purchasing your service warranty now that I have experienced how effectively my claim was handled. You always hope to never need to use this but nice to know you have peace of mind if you ever need to use.

I got a call from Squaretrade and they agreed to honor the warranty. But also they clarified that I have only 749.99 dollars worth of repairs over the 5 year plan. Not exactly what I expected for the 150 dollars I spent on the policy but I guess it's better than nothing.

My repair cost more than I paid for the phone but can't tell Allstate this because you won't get reimbursed at all if you do. What's the point of buy a protection plan that only cover 67% of the repair. Truthfully it's better than nothing but still having to basically come up with a doctored invoice and receipt makes it such a big pain in the **. I'm glad I bought the protection plan but wish they were more clear about the specifics of this plan.

I love this company. They're good insurance for your items. If something breaks they don't hesitate to help you the best they can and do whatever it takes. They strive for customer service to be the best and I appreciate that so much! I will always use this company for warranting my items.

Felt like I was given the runaround when I gave the person on the phone the model number of my washer/dryer. She insisted there was a number after the model number. She said I had to send her a picture of the number before the repair could be done (no problem, the first time I had a repair on this machine with Allstate). Repairman did not show up on first appointment. Had to make second one. He fix the machine. All Good now.

I was not happy at all with any service I received. The representative were all kind and professional, but the payment and service I received from both Doctor Appliance and US appliance was so unprofessional. The money I received was not as much as I paid for my washer. It was a 3 month experience. Not at all what I should have received.

Wasn’t sure I would need coverage on our Anniversary rings but decided to go ahead and do so. Glad I did. One of the rings started to discolor. So thought I would see what the insurance would cover. All but a few dollars. Absolutely the easiest insurance claim ever. Will definitely use their service again.

The company authorized a repair facility and refunded the repair cost.

Best investment I've made. Process was easy and repair by local business was great, in and out in 30 minutes. Refund for repair was quick. I normally don't buy extended warranties but I would definitely recommend Allstate for appliances to everyone I know. Thank you very much for the great service.

The process is absolutely stupid. It's purposely made more difficult so you'll just give up filing a claim. Still waiting more than 2 weeks for a check. The biggest kick in the teeth is the fact that they shorted me $7.99. I get the fact that they keep their part, but my total amount paid was $105.72 plus the $7.99 Squaretrade. They deducted $7.99 from the $105.72.... Double dipping. Horrible horrible company to deal with. Never again, never! Some refund is better than nothing, I'm sure they're aware of that so no one complains. Good luck finding an English speaking person to talk with. I'm sure purposely as well. Cheap labor, more hoops to jump through for a partial refund. What a big joke.

AllState did great approving my claim...However, they say that you have a choice whether to receive gift cards or check... This is not true. They did not give me an option and now I am being forced to buy from the place that I bought for to begin with which their products are garbage. We tried to work with them on changing the gift cards out but all they say is that they cannot do anything. I would love to promote allstate because all other aspects were great but this has caused us to have to go through this process again.

I have filed a few claims over the years, always handled with great care and respect, and the claim always paid out without any hassles. I used to think these plans were a waste of money, now I will not purchase without including this coverage. This is worth the peace of mind that comes with knowing the claim will be paid should you have any issues.

I called and placed a claim for a television set that just stopped working. The technician walked me through a series of steps that did not work. After all steps were exhausted, Allstate replaced the unit at no charge and delivered within a reasonable time frame. This a AAA+++ outfit and they go above and beyond your typical warranty companies.

I had a past experience resolving a warranty for a fan, that quit working. I filled out the online form with the requested details and attached the receipt. I had Fast replies, and a quick response. I will continue to purchase Allstate Protection Plans, serviced by SquareTrade for applicable purchases at Walmart.com.

I sent my phone In through rapid repair for a top cracked screen on 12/18/23 and I received it today 01/05/2024 with a cracked bottom screen. They didn’t fix my phone after keeping it for almost a month and when I called them they said there is nothing they can do about it. This is crazy. I hate this company.

When I filed the claim on my TV, I was told I would be given several options to choose from and if I did not find them acceptable they would refund the amount I paid for the TV. After I reviewed the choices I sent an email asking if there were any more options, that none of the TVs were comparable. I was told to keep checking and that there would be more options available, I continued to check but the options did not show up. I asked for the cash value and would purchase a new TV independently. I was told this option was not available and I needed to select one of the options, only now there was only one option left.

I am sure the protection plans are wonderful. I was very happy that one was offered to purchase with the item, however I returned the item so I never got to experience this company's customer service. I'm sure the plans and services are very satisfactory. I have had other dealings with Allstate in the past and it has always been a pleasant experience.

Both controllers were broken and I filed first claim and they told me to buy a new controller and send in the receipt for reimbursement which I did, so I went ahead and bought the other controller "which required sending in the broken controller to buy the new one" and I go to file the 2nd claim and it said for me to call, so I call to be told if I don't have the 2nd controller they won't honor the warranty, I honestly feel cheated, so you're good for 1 thing being covered. After that they try to find a way to not pay.

We bought this TV in June of 2020. Over the last several weeks the picture has deteriorated. At first, I thought that it was my vision, but then my wife noticed it also. I went to Costco, where I purchased it and they told me to contact Allstate, which is where the insurance was. I did and had a new TV in a little over a week. I was very surprised and very pleased.

The team was very helpful and I received my reimbursement check very quickly! Very, Very pleased! I normally like talking to someone in person or on the phone but they made it very easy online. They answered all my questions and I got to choose who I wanted to fix my phone.

In a world of so much hustle and bustle, it was a pleasure to work with a Claims Representative from Allstate for my cell. They assessed the issue, offered options which led me to an informed decision. They were kind, patient and professional. So glad I had AllState Protection in place. Thank you for exceptional service!

All was great, except the communication regarding where and when (date/time) it would be delivered. They took care of me promptly and thoroughly, and I appreciate that they made good on the claim. I was told an adult would have to sign for it at delivery, and I could choose date/time. I got a text saying it had shipped. The link for tracking only sent me to the Walmart app. I couldn't figure out when. I contacted again, and after talking to a couple different people, I was told the day.

What makes me buy the protection plans is because I have a five-year-old toddler. Nothing survives as long as it should in my house because we're rough on stuff over here. I've utilized Allstate a lot. Every time I've had to file a claim, it's always been pretty easy. There's only been one time so far where there was something wrong with their system. I got upset when they were telling me what was going on and they initially were like, “Yeah, we can't do that.” But the manager was able to explain to me that the lower-down didn't know that there was a problem with the system at that moment that they were working to correct. They immediately did what they could to correct the situation and make up for it so I don't even consider that to be a bad experience. Also, the protection plans in comparison to the items are generally fair and appropriate for the item. The pricing pricing adequately matches and is appropriate for the price that I'm initially spending on the item itself.

When I buy stuff from Amazon, I tend to buy the insurance and when I purchased my current fan and deep freezer, I got the insurance on them as well. Recently, I bought a gaming chair and a little over a year after, which is well within the warranty that I bought, a bunch of the pieces broke. I filed a claim and because they weren't able to replace any of the parts, they went ahead and issued me a check for the amount that the warranty is up to. It wasn't the full amount because the taxes aren't included but it was up to 249.99. I honestly thought it was gonna be more of a complicated situation to even get my parts. Shortly after them saying they couldn't do anything about the part, I was just like, "Oh, here it comes." But they were like, "We'll just send you the check for the amount."

Anything that's pertaining to electronics, I always purchase protection plans because I know that their life span is not the greatest these days. Also, when dealing with the kids, if they do anything that they're not supposed to be doing, I need for it to be covered well. Their claim process has been very simple. No complaints pertaining to filing a claim. It has always been easy. If they had to send me to a location to get it repaired or if it wasn't able to be repaired, they would give me the option to send a check or a gift card. I've spoken with customer service a couple of times and the experiences have been great.

We filed a claim for our recliner. The armrest fell off. And it was extremely easy to go through. It took me 10 minutes to do online. They just needed proof of the receipt, and then they emailed me a gift card. I could just use the gift card to get whatever we wanted or to replace it from the store. It was convenient and easy. I love it. I would recommend Allstate Protection.

I filed a claim for the Wi-Fi booster and it was excellent service. I did it all online. They immediately addressed it. They answered my email and submitted the claim, and it was all good. I was not sure why it couldn't be repaired, but they gave me back the purchase cost. It was a gift card that I got. It was well worth it.

My laptop started not working all of a sudden, and it gave a Microsoft error message that it needed something. I took it to a computer repair place, and they said that the processor was not working properly. It was only operating at 30%. The tech gave me the diagnostic report and said there was no way to recover the data. I was very disappointed. I had that computer for eight years and the last time I did a backup was a year ago because I've never had a problem until that day. I started the claims process with Allstate and filled out the information that was required online. Someone called me after that, and we went through it, but it turns out, fortunately, I did not have to end up getting my laptop replaced.

My experience with Allstate was excellent. My device broke. Submitting the claim was easy.

I bought swing arms for a Chrysler Crossfire and when I ordered the parts online, the Allstate plan was offered and I selected it. I got a plan for each part I bought. I filed a claim on those parts because the car had an accident. I called Allstate to see if the parts were covered and their reps were excellent. But they said that they weren't covering an accident, so the plans did not help me. For each plan, I paid about half the cost of the part it covers. That was a bad financial decision and it cost too much.

Always request a cash payout and not a replacement unit. I was given the option and decided a replacement would be better but I was mistaken. My 1 year old unit cost me $60, I opted for a replacement and got a unit that cost $20 and came from Amazon. Not a happy customer.

For 6 months I have called 3 x a week trying to get my broken motherboard fixed. Neither Allstate or Newegg will honor the warranty or insurance. Their customer service is horrible and I lost 200$ from my SSI. It’s just wrong.

They were fast, friendly. Knowledgeable. No one kept me waiting on the phone. I didn’t have to wait until somebody else picked up to answer my question, and I appreciate that and I am disabled, so they didn’t send me running around. They gave me the full amount of my insurance coverage. Thank you and happy holidays.

The Allstate customer service was good, most of the agents tried to help. Even if the claim took a little longer than expected, a couple of calls and too many questions and details; I was able to get the claim resolved, approved and paid. The purchase process is easy, I would like the claim process to be similar. Anyway, I would recommend Allstate Protection Plans.

Square Trade administers the plan. Purchased Allstate Protection Plan for eyeglasses from Sam's Club. When I filed a claim, I checked that I wanted a personal check for reimbursement. Square Trade issued me a gift card to Sam's Club, which I didn't want and didn't ask for. They refuse to correct it. This is an illegal racket with Square Trade.

The charge port had grown very loose and wasn't charging as expected. Your people fixed my wife's tablet and turned it around very quickly. It works beautifully now. I wouldn't hesitate to purchase protection on a future purchase or recommend it to a friend whom I know will be purchasing electronics from Walmart. Thank you for a job well done!

When my daughter’s earbuds weren’t working very well I contacted Allstate. They were very informative about what I had to do to process the claim. After going to the Apple Store I purchased a new pair of earbuds as it was the most economical solution. After submitting my claim Allstate was very quick to respond and refund me the original cost of the earbuds. Very very satisfied with the service and very glad that I purchased the extra warranty.

Very disappointed because Square Trade the warranty company for Allstate don’t want it to pay the full amount I pay for my TV because they said they don’t have to pay for the taxes, I pay 266.48 and they only want to give me 238.97, I’m 100% sure I never use Allstate for nothing anymore.

Had warranty on a Onn TV. Second one I had an issue with. Same make and model. Make a long story short. They had me buy a new remote and the issue was after 30 min the TV would overheat (Fire Hazard). The motherboard needed replaced but, they wouldn't send a technician out to fix it because they said it would do it when the tech would turn the TV on because it does not overheat right away and they will not have a technician wait lol! So, a waste of money, time and energy.

The process was effortless. The end result was well worth the cost of the protection plan. If you're not adding an Allstate Protection Plan to your purchases you're cheating yourself. It is the best protection plan for electronic purchases on the market. It provided replacement of the item at no additional cost to me. Responses were prompt and the replacement was brand new and I had a selection to choose from.

I had immediate assistance to my problem and was solved! I recommend this service. They sent me enough and the proper cleaning solutions to clean my upholstery accident and solve my problem and extra for future mishaps. My purchase of insurance was worth it. Definitely made the right decision to purchase insurance.

Triad Electronics responded to my claim with an in house visit. The technicians worked quickly and efficiently and fixed the problem. They were professional and polite and took the time to explain the repair process. They arrived at the scheduled time and brought everything they needed with them, including a folding table where they placed the tv while working on it.

I was very happy with the results of my claim. The claim process is a hassle: having to start it online, then talking with a person. Then having to take a video and submitting it. Once all the information was submitted, the process went quickly. I would use Allstate again if it was available.

I will always and forever purchase Allstate Protection Plans on any of my devices. They always do amazing work in a timely manner. Customer service is also always amazing. I have always gotten my device back within a week's time after sending it off. Their techs are the best in my eyes. They always return it back looking brand new. Thank you always.

I explained what was happening and they sent me a FedEx sticker to send the laptop to them. They emailed me it had arrived. They had it repaired right away, Emailed me again when it was sent and I got a tracking number. I got it back in about a week. So far so good, no issues.

I called for a warranty on my cell phone due to cracked a screen. The agent was very helpful and professional. I received my phone in 2 day, which I was told 1-3 business days. I was very impressed. The claim process was quick and easy. I will express my satisfaction to all. Thank you for the great service.

I filed this claim with Allstate and have received the excellent service I expected. It was unfortunate that they could not find a suitable replacement at the price I paid, so they reimbursed me for my entire purchase. You’ll be glad you got this warranty for protection of your devices.

I called the claim phone number and was asked questions about what issue I had with washer. The representative had me try some things that didn't work. He got approval for a tech to service the machine. Took about a week, some parts arrived at my residence. I called Tech and he came within a few days. The parts that came were not the problem, needed a new control board. Control board was shipped within 3 days and Tech came back the next week and repaired machine. Machine is working and the whole process took about two weeks. I received e-mails to keep me informed and contained instructions on how to contact Repair Tech. I am very satisfied with the claim and washer is working great.

I could not submit a claim due to unable to find my policy. They found it reloaded and was able to file a claim and got my money/gift card within a day. Glasses that needed replaced, frames were discontinued but all good frames and lenses were reimbursed so was able to get new set of frames and Lenses.

I have been using electronic computer style typewriters with very small capacity memories, which then merged into actual computers with large storage capacities, since 1986. As a hobby, and to add to my skills, I have bought, used, repaired, restored, and resold Apple computers since 1998, as well as used PCs of various kinds to understand their operating systems better, and to use them for work related jobs that Apple was closed out from. As usual, I applied all the check system evaluations before calling. My Apple 13" MBP was definitely not charging, and I explained this to the first "rep" I spoke with. That conversation did not go anywhere- apparently there is a language barrier on their part, and an assumption that I am not techy enough to figure out how to.

The service was great. They responded very fast and they communicate with you for every step of the claim. They are quick to respond to any questions you may have. They also settled the claim out quickly. Everything was smooth and very nicely done. The whole process was very easy to do. I would recommend this service to everyone..

Let's just say the next time I purchase tvs will be separately. There was a lot of confusion in regards to there being two tvs, same brand and size and same problem at the same time. The claims review process was slow and there was a lack of communication. I wasn’t contacted when there was an issue with one of the claims.

This was absolutely the worst customer service experience that I have been privy to. The mis-communication and lack of communication was horrific! I have many products under warranty with Allstate; never was there an issue regarding claims. The short version and resolution: the tv that was furnished as a replacement even though I rejected the resolution does not match the specifications of my 2019 that was being replaced. The refresh speed is slower and the picture is horrible. I work in technology; so I am well aware of the discrepancies. I also informed them that I coould not be home to receive the delivery as it required a signature. I had to take the day off of work costing me the same rate if pay as the cost of the crappy tv. I was told the Fedex needed a signature; guess what no signature needed! What an awful experience!

Our 43" Tivio TV required a repair. I looked at the warranty and examined the TV. I took pictures of the entire front, and sides, a close-up of the screen damage, and a back panel for SN and other TV identifiers. I took the time to explain what had happened, only to be told I damaged or cracked the TV Panel. As I explained to the Representative, we watched TV in the morning before heading out for shopping. Upon our return we turned the TV on, only to see the screen seemed to be cracked, not a physical screen crack, but a cell crack. I was transferred to a Tivio Rep who asked me similar questions and asked for any pictures.

This the second time spending it. The first supervisor I talked to told me that it takes six business days. And it only been three business days so a paper check will be coming in the mail because I didn't receive the email with the electric gift card within 48 hours.

Didn't get the help I was looking for. I waited for a long time for a response for a new TV nothing. I paid my warranty for three years. Now days are counting and I'm wasting my warranty days and my money. Now my patience. No one has answered my questions and have transferred to one person to the other. Will I be getting a response before my warranty is over?

We love our rug but the binding was fraying in one corner. We had purchased All State Protection Plan. We contacted them, took pictures and they responded quickly, always telling us next steps. Sadly no rug was available so we are waiting for stock to come in. The size we need and colors don't match any other rug. We were given an e gift card. Cons: getting info by logging into the computer wasn't good. Representatives were awesome.

Company won't tell me cost of replacement TV, which is crucial to know the remaining dollar value of my coverage. This info is concealed from me, so company not only profits on insurance premium, it profits in replacement products, denying you the TRUE value of your insurance coverage. Very deceptive. So be cautious and know they will not provide full disclosure or be upfront and honest with you.

I have teenage boys who play sports. We made it 8 months before breaking a pair of glasses! It took only a couple days to replace the glasses! The original pair of glasses was no longer available, but that was OK as you can apply the reimbursement money toward whatever pair of glasses you like. The Allstate insurance process was simple and very quick. All done online. We will definitely purchase insurance. Every. Single. Time.

I have had the worst experience with Allstate protection. I made a claim on November 26, Allstate canceled my order on the 10th shipping day which was on a Friday. Then they did not order a new one until the following Monday. Everyone that I talked to could not help me, couldn't give me any information regarding tracking or the order number. The only person that sort of helped me was the last women I spoke to Ariel she said that she will consistently look at my account and send me updates when she can. I would not recommend to purchase the warranty plan here just because of how slow this process is along with the staff. I am currently still waiting, I was told I was not going to receive my replacement tv until after Christmas, 1 month it will take for a replacement. Ridiculous!

We had an issue with a 58" TV. Horizontal lines started showing up along the bottom of the screen. Within a month or so they began expanding up and became visible to the middle of the screen. We had purchased the extended warranty and contacted Allstate. After providing them with the receipt and 3 photos of the TV (and lines), we received a check in the mail for the original purchase price. Whole process took less than 2 weeks.

The best and professional service since day 1. Thank you. And the work with me for 3 days until my refrigerator came back to work. Took us more than 48 hours waiting to see the fridge cool again. Even that we lost our food you guys gave us 300 dollars which wasn't not even close what we lost but help a little bit and I appreciate that.

This service was extremely quick. I don't even believe my computer was gone over a week. I'm glad that this service is offered. Only problem I had was my computer was sent back to me in Spanish when I received it. Quick fix and were good to go. I will definitely be purchasing the extended warranty from now on on all my electronics.

Samsung must have changed process. The protection plan process was super easy. I was really pleased the way the replacement process was executed. The assistant called me right back twice when the lines were dropped. Received Status of replacement order often. We received our TV today and I am super pleased. Thank you very much.

I recently had a claim on a product I had purchased, and it couldn’t have been better. After reviewing the pictures and documentation I had, the gentleman who handled my claim was very helpful and professional. I will purchase from them again. I will also recommend them to anyone who wants an opinion.

They made me wait 3 weeks to “fix” my washer but never did. They sent parts that the technicians never even tried to use or do anything with. Sent another technician from another company who said they can’t touch the parts and had to send them back and reorder through their company. Then finally all of a sudden they decided to refund me for the 2yr old washer and not the warranty. I am on an island and there are almost no washers available. So it’s been 3 weeks and I’m still without a washer. I asked them to also refund the warranty for the horrible customer service and runaround but they refused. I would never ever ever ever use this company again. ZERO stars!

The warranty process was easy and they gave me fair market value for my disabled vacuum. They didn't even make me send the old product back so I donated it. One phone call and everything was handled the first time without an issue. It's also easy to get your warranty. You just scan your Walmart or other store receipt and it automatically enrolls you.

It took a few "steps" to complete, and satisfy, the issue. But it was done in a timely manner, considering the information that was needed to make a final conclusion. I am thankful for the speedy and, in my opinion, correct solution. Thank you so much. I recommend using this service when needed.

The hassle I had to go through to get an honest claim honored was beyond belief. It makes me believe Allstate does this to discourage/make people give up on filing their claim. And I am not the only one with this perception/experience. I had to involve the Better Business Bureau to get a response.

I purchased an AllState insurance plan when I also purchased a patio day bed from Wayfair Furniture. Within two months, the daybed broke. AllState made it easy for me to submit my claim online with photos. They emailed me updates promptly. If I hadn't purchased the insurance, I would have been without a couch and lost over $300. The insurance was worthwhile.

Everyone that I had to deal with, has been more than helpful. I am so thankful that I bought this insurance. It will provide me with the money to replace my glasses that got broke. The coverage for my glasses was very low cost. And also a good buy, I recommend everyone to buy the insurance, because you jut don’t know when an accident will happen.

In January of '22 I purchased a LG C1 (I now know this is the model) television from Nebraska Furniture Mart in Kansas. They sold me an insurance policy - repair or replace- at the store to cover my investment. After expressing concern about these policies just being a money grab, Thomas informed me it was a policy from Allstate and that they were reputable. As this was an expensive purchase for me, I added the policy for an additional $249.00. Thomas told me the price I paid for the policy was based on the price of the item being covered and this was a higher end TV.

I called in for a refrigerator that went bad. The rep did everything he was supposed to do. But the process of filing the claim was a little too long. There were too many questions. In the end, I was sent a check so I could buy another refrigerator.

The sofa got torn up from a cat and filing a claim was easy. Allstate took care of it fast as well. The customer service reps were pleasant. I just called them and said I had a tear. And they told me to send a picture. I did and they mailed me a check. It was a good experience. Allstate takes care of business.

We've filed claims on a couple of PlayStation controllers and the process was perfect. It was easier than I thought it would be. They gave us a replacement on a card where I can go up to the store and buy either another controller or whatever. I started buying a lot more of my stuff through Walmart because of the plans they have.

I filed a claim for the TV and it was pretty easy. Someone then reached out to me and the service was simple and fast. Allstate said that they were gonna send another TV but they ended up just refunding me the money so I could get a new one.

I used Allstate once for a microwave and once for a dehumidifier. Both stopped working and when I filed a claim, I did it all online so it was simple and wasn't too difficult at all. It worked well for me. I had to call the customer service team because there was something that went wrong with my claim for my dehumidifier. They said that I had to call them so I did, and they were very helpful and resolved it with that call. So, I had no complaints. Both claims were positive experiences. Allstate is a little bit of security for your product. It’s peace of mind in case your products break.

I bought an air rifle and it wouldn't hold air. Allstate sent me a check, but it wasn't enough. They didn't pay me the full amount I'm supposed to get back with them. When I called in and told them, the rep put me off at that point. I wish they would have taken care of it at that time. But the extended warranty is very valuable and I would buy one from Allstate again.

I recently had to put a claim in because I spilled some black coffee on my computer. I took it in to get looked at and get an opinion. Allstate said I'd need a whole new board and to get the board would have cost $1,300. At first, they said that was what I needed to do. So I was thinking they could pay me and I'll get a different computer at that price because my computer value was 1,499. I went after them again. It was interesting that Allstate gave me different answers such that they were gonna have to try to get the parts or have to take my computer back to where I had it looked at and have them order the parts. Then when I just didn't think that was a good idea and I called back, someone had decided that they would give me a refund. I didn't have to push too hard but it was just weird that I got two different answers. But I was glad with the second answer they gave me.

The website was easy to navigate but the claim took a couple of days. Then, I was told to send my computer to the address that they gave me and I was supposed to hear within 24 or 48 hours. But it was over a week before I heard anything. I called a couple of times to see what was going on with my computer. But my computer was fixed. The rep was very friendly and helpful. Everything was great with Allstate’s customer service.

My phone was damaged and I submitted a claim. It was easy. A few questions and I was taken care of immediately. Thanks with the help of a agent. I would recommend to all my friends and family to always get the extra coverage that Allstate offer you on any products that you buy at Walmart just because you could have that little bit of extra security when you don’t think you might need it.

Worst experience. Took over 2 months to finally someone that knew what he was doing. He gets 5 stars. We could not find my manufacturer for a first year claim. Neither could your people till the end and someone stepped up and said ok you will give you the money back. It was like no one had the balls to make a decision. Worse time. Trying not to buy anything from walmart that is not their own.

Each time I’ve needed to invoke the extension on my warranty, this team has been thorough and fair dealing. I call it in and their customer service department helps me to replace the item or issues me a refund check. The check comes quickly and everyone is made while.

All I can say is that I sent it to them and they fixed it fast! Well worth having the insurance on it! I will buy the he Allstate insurance on every electronic item I buy from now on. It is a great thing to have and gives me peace of mind.

You had the iPad for not even a day. Said there was nothing wrong with it. Maybe try keeping it longer than a few hours and allow it to repeat the issue. What’s the point of sending it out to be fixed when you don’t have it for more than a day to witness the issue.

I have been trying to get my daughter's laptop fixed for 2 months now and I have not gotten anything back about how to even start the process, I am just being given the runaround about the issue. I really wish I could get this done. If I would have known it was going to be this difficult I would have never bought. I discourage anyone from getting these.

My experience was great. The customer service was awesome as well. The personnel who answered the phone they answered all my questions and helped me understand what I needed to do step by step. Thank you so much for the experience and for answering all my questions. I really appreciate it a lot.

I bought insurance for an exercise device. Never thought I would need to file a claim for it, but thankfully I had it when it was damaged. Fast and easy process filing a claim and resolution was within 24-48 hrs. I received a check for my claim within 2 days after the initial filing.

The insurance was only $5; however, it's basically useless. Just how long are we expected to wait for a replacement. It's better to buy a controller at Best Buy. When it breaks, which they always do, you simply return it to the store for a replacement. I truly doubt that we will ever get the replacement. Can you imagine, the language says that once we find a replacement, it will take 2 - 3 business days to send it out to you. Just how long will they look for the replacement?

My only issue with the warranty was that I couldn't get the air conditioner fixed which was what I really wanted and that they issued me for refund on a card that has so many restrictions on it and you have to use it or lose it and I just don't agree with those types of terms. I mean that was my money and I don't feel like it's right to have stipulations and restrictions and time limits placed on when and where and how I can spend it and if you don't spend it, you lose it. It's crazy.

I loved my Remington shaver. I bought it at Walmart. Great price btw. But I knew when I bought it I would need insurances. Like with everything else you buy. I bought the Allstate insurance. Good thing too, after 6 mos my shaver died. Then Remington sent me a refurb replacement. Then that died. Here came Allstate to my rescue! I got a refund. So now I am happy.

When I received my replacement phone it was not working correctly. So unless Allstate wants to send me a phone that is working correctly, I will have my iPhone 12 mini repaired at the local Apple Store. Maybe it would be best if I have it repaired or replaced at the Apple Store. Thant you.