Allstate Protection Plans Reviews

I was expecting to receive a portion of the glasses purchase price specific to the bows of my glasses, but I received settlement of much more. I was pleased with the settlement, but it would have been nice to know how the calculation of the settlement. The claim process was simple and easy to complete.

Not worth buying a warranty through them. I tried to get my refrigerator icemaker working again through them, called the customer service. They said they were gonna make a claim for me and never heard from them again, no emails, no phone calls. Nothing. In the meantime I use my own money to get the refrigerator fixed. Save your money, buyers beware!

I purchased an Allstate Protection Plan through SquareTrade, and I'm so glad that I did. Filing a claim on their website is quick and simple. I uploaded my Proof of Purchase/Receipt to their website and followed the instructions on how to "File a Claim". It only took a few days for it to be approved. I received and email with instructions on how to receive my claim payment and that was it. Thank you Allstate/SquareTrade for keeping it simple.

It has been a long process and I still have not received confirmation that a replacement scooter has been shipped. I finally had to call APP/ST to get info and all they can tell me is that I will receive an email when a replacement has shipped. That was over a week ago and I just looked at the account and still no updates. That is the other issue - there are no updates on my account to keep me in the loop. Hopefully you send the replacement as I have always chosen to pay the extra for insurance for peace of mind.... It might not be worth the hassle of all of this back and forth and not knowing.

I was told my chair cannot be fixed, they said they would send me an affidavit to fill out and send back. I called, and called never got the paperwork or the check. Please don’t buy this warranty or from the company that offers the warranty with their products. I also never received a call back from Allstate.

An Xbox controller's joystick stopped working. My son told me that once he pressed the joystick, it just kept going even if he would let go of the joystick. I contacted Allstate Protection Plans. They told me that it still had insurance through the manufacturer, but the manufacturer told me that they did not have warranty for it. So, Allstate told me, "No problem. We'll get it fixed." I was able to submit my claim with someone over chat. It was right there and then. Everything went smooth once I was able to talk to someone because if I did just the robot thing, I wouldn't get anywhere. The rep told me Allstate would send me the money back for the controller once I sent it.

The SnowJoe snow blower quit working while I was clearing my driveway. My square trade by Allstate plan that I purchased made everything right. They attempted a replacement but it was out of stock, instead a check was issued. I recommend them highly and will protect my next purchase with another policy.

My computer suddenly stopped working. It wouldn't even turn on. The keyboard lit up, but that is all. I called and someone had me try several things and nothing worked, so they said I could send it for repairs at no cost to me. But, a few days later, before I had a chance to send it back one day it suddenly turned on and is working fine. I called and asked about getting my $125 copay back and they said no problem, and within an hour or two, my money was back in my checking account. It doesn't get any better than that. Will always do business with them, and will recommend them to my friends and family also.

Tv failed, have 5 year warranty took months, if it wasn't for supervisors and not all of them my claim was always denied, even when finally approved I would call person would say claim denied,, was an awful experience, in the end I was sent a replacement tv even though early on was told I would get refund to credit card,.

I’ve been with Allstate for the last two or three years since they started this program. It was an easy system. I get a protection plan on all my products if it's available. I did it on my glasses and frames for my vision.

I had an issue with a wheeled backpack luggage. It was just the wheels. They're in a big plastic wheel well, and they broke. There was no way for me to get replacements. I said that in the email, and Allstate sent me an $8 Walmart gift card. It probably took within four or five hours on the same day of doing the claim. It was really quick. Then I got a check for 77 more cents.

I had bought one of the little nugget ice-making machines at Walmart, they offered Allstate, and I got the three-year warranty. One week over the first year, the compressor quit working, so I went online to look how to file a claim and ended up calling. The first problem was I had changed email addresses, and I had to go through getting all that fixed, so I waited another month until after Christmas before I called back. It's a heavy machine, and I'm 75, and I was worried that I couldn't lift it to do whatever I was gonna have to do. When I called, the lady I spoke to told me to take it to an authorized dealer. I told her we live out in the country, and I’d be glad to try to get it to wherever she wanted me to get it to, but I need to know who because I didn’t know of anybody around here. She put me on hold for a couple of minutes while she tried to work on another alternative. When she came back, she told me they would just give me a full refund. After I got my refund, I went back in and purchased the same plan and I got the three-year warranty again.

This process has been slow with no resolution in sight. The process has been set up in hopes clients choose it’s not worth the hassle and just give up! I will be contacting the Better Business Bureau in the next 10 business days if I do not see a response and planned resolution.

I have a history of being rough on phones. I don't mean I abuse them, but I’ve had a couple of instances where I dropped them, so it occurred to me that Allstate protection plan was a good investment, so I purchased it for my cellphone. The case began to swell up and continued to puff up and separate, and it appeared to me that the battery was swelling. I went on the website to submit a claim, and it was just a matter of clicking through the screens to report what had happened. It was hard to select things that exactly fit what my concern was because my particular issue was not in any of the drop-down boxes, and in the end, I just wrote it into a box. Allstate immediately approved it and told me they'd be sending me a phone, and that I was to send the other one back.

When I purchased this warranty I had confidence in Allstate. I come to find out it's like the other insurance they offer, it's all about them. It's been two weeks with no television replacement, because they made the mistake. Not sure if it's even been ordered, haven't heard yet. I'm glad I got rid of Allstate for my automobile and homeowners insurance.

I'm satisfied with my Allstate plan. It's just that I've been without a washer now for weeks. The Whirlpool washer doesn't stop running when it spins, so it gets hot and smells.

Did not receive my replacement item. Getting the runaround getting issue resolved so I’m not very pleased at all. Have never had an issue with a claim and they are not helping very much. Keep saying someone will get back to me. It’s been 2 weeks. Still not resolved.

My son cracked his computer screen on setting a bag on the ground. The Allstate Protection Plans employee helped immediately with one phone call. The repair was set up quickly. It was easy to send in the computer. The repair was done successfully and returned in a timely fashion. The only issue was coordinating with FedEx, the home delivery which required a signature.

I am writing to you based on my experience using your 2 year warranty which was a waste of money and time. I went into Staples to have the laptop check out (Feb/11/25) for it would not hold a charge nor would the Laptop boot up. I talked to Melinda at "Allstate" where I explained my situation to and she advised me to ship the unit back to her and she would have it fixed. I explained that I had files on the laptop and I couldn't transfer or backup only to fall on deaf ears, she didn't care!  claim# **. Should I ever buy a new product and you are the extended warranty,  I certainly will not and will never choose you "All-State" ever again. Purchase date Sept/2023

My TV screen stopped working. When I would try to press any button, it wouldn't do anything but I could hear sound. I reached out to Allstate online. They just had me send them a 10-second video of me trying to use the TV, showing them what the problem was. Once I did, literally, within a day, thy told me that they’d send me a new TV. I didn’t even have to return the old one.

It was a great experience with Allstate. The charging port got pushed in, and I couldn’t get to it. It was easy to submit the claim online, on my phone. Within the week, they sent a new one. It was done in a timely manner.

The hair dryer I purchased started overheating, the power cord would get really hot, and it would shut off by itself. Allstate told me to send in a copy of the receipt once I purchased another one and they would reimburse me the difference. I spent almost $30 on the hair dryer, but they only gave me an e-gift card for $18. I didn't like how they only gave me a partial refund, but everything else was to my satisfaction. It was a quick process and I have no complaints.

I got an Allstate protection plan through Amazon for an ice maker. There was an option right underneath the product to add that. With the cost at the time versus what a new one costs, it made sense financially. Filing a claim was fairly straightforward. Their website was easy to use. I went online, filed the claim, then they sent me a phone number to call. I talked to them about the claim and they approved it. I couldn't find anybody to fix the ice maker though, so I called them back. I said that everybody says there are no parts for this, so they gave me an option to refund the cost, which they did for the full price. It was a $429 ice maker. My experience with Allstate has been very positive. Customer service went very smoothly.

I have a coffee maker that does single cups and it drips for a pot. It's not producing a full cup, not even a quarter. The pot will drip half a pot. If you make eight cups, it will only give you four. I don't know what's going on. I've tried a new filter drip piece but it's not working. I don't know if it’s clogged up. When I sent the form to Allstate, I told them what type I had. Mine doesn't have a model number on it underneath, though, so the replacement unit that they were looking at giving me is a regular drip coffee maker and they’re telling me I can pull it out while it's dripping to pour me a cup of coffee. I don't want that. That means I have to make a whole pot, and I don't necessarily make a whole pot every day. They only gave me one option and I haven't agreed to the one that they found for me.

I received a payment rom Allstate for a malfunctioning dishwasher. I looked through the paperwork and remembered that I purchased a protection plan. I contacted the store first to see, and then they did advise me to contact Allstate. It was an easy process..

The refrigerator’s door was not closing all the way. When I first called Allstate, though, they told me the ref I have was not the one I was insured for. It took three days of phone calls with Costco and more, with emails about parts that they were gonna send me before the tech came. It was a little bit of a challenge. The important thing is that the refrigerator is fixed. The guy who came out, he was fine. It took him 15 to 20 minutes, so I was very happy with his work.

I purchased a protection plan for a set of Beats headphones. I bought it for my daughter. I had to find my receipt for where I purchased them, then send it over. Once I did all that, filing the claim was an easy process. I sent the product to them, they fixed it, and once they fixed it, they shipped it back to me.

Actually, my husband was the one who purchased the Allstate plan from Costco. We filed a claim for the Sony TV, and it hasn’t been resolved yet. But overall, it’s actually good. The people who have helped us have been friendly and helpful.

Allstate protection plan came with the laptop I bought. It had a one year warranty with my laptop. The GPU was failing, I started the claim online and I had to finish it on the phone for two hours ‘cause transferring the calls took time. I didn't know if they were going to replace the computer with the same one and I didn't know how they were gonna do that, but they didn't do anything, so I got it back in the same condition. But they were very helpful, it was pretty easy and it worked well.

The ice maker wasn’t functioning correctly. I filed a claim with Allstate, and they were awesome. They resolved my claim in 10 minutes. They sent me the next day an Amazon gift card to get a new ice maker because it wasn’t worth fixing anymore.

Having the Allstate protection plan is wonderful. The cork on my eyeglasses started to come off. Sending the claim online was very easy and within a week, they gave me my money back.

Allstate protection plan is very beneficial. It’s not only worth getting the insurance, but the comfort knowing that it's gonna be available as needed. I'm not big on buying warranty, but it's gotten me to where I will do it more now knowing that it's covering the product. The one that I did recently was in regard to an iO Series toothbrush. When I put the head on it, it wouldn’t spin and the brush wouldn't move, so there was something malfunctioning on the piece itself. They wanted me to send it in, and I went to FedEx, but they didn’t accept batteries and lithium items. So, I called back and go through customer support and that got handled really quick. I was routed to a gentleman that assisted me through the process, getting it escalated and getting a refund. My biggest worry with these things is whenever you take something out, you gotta jump through hoops and hollers. Bu it was very simplified. It wasn't difficult or hard, by no means. The process was seamless and extremely fast. They said 48 hours, but it was the same day I got the acknowledgement and receipt for the card.

It was my printer. It kept saying the cartridge was incompatible. I bought another cartridge and put it in, and it still said incompatible. It was a brand‑new cartridge. I contacted the store where I purchased it, and they told me I had insurance through Allstate and needed to file a claim with them.

It was very easy to get in contact with Allstate support, and they were on top of it and responded very quickly. I tried getting a replacement for my coffee maker, but after three days of waiting for tracking information and never receiving it, I reached out again and was informed that I was eligible for a compensation rather than a replacement product.

We purchased a leather massage chair that has a remote. And since it was mechanical, we should definitely put a protection plan on it. And Allstate was offered when I ordered it online, from Wayfair.

I broke my glasses that I bought at Sam’s. I didn’t know I’d ever have to use the insurance, but it happened real quick. Allstate came through and covered it. They were very cooperative and honest with me. They didn’t argue or ask questions. I got the refund within three weeks. I’m so impressed with their professionalism. They were outstanding. I’m very, very happy with them and would highly recommend them.

I got the Allstate protection plan on my Apple AirPods. One stopped working and the case wasn't charging, and they were not even a year old. I did everything online and it was a pretty streamlined process. I went to the store, got it fixed, sent Allstate the receipt and they sent me a refund.

Having the TV repaired through Allstate was easy. I just went through the emails from when I purchased the TV and got the information to contact them, and called them by phone. They were very professional about it.

The Allstate protection plan seemed like a good deal to protect the product for a good amount of time, and it was great. I bought one of those nugget ice machine makers then it started making all sorts of noises and stopped working. I filed a claim online, and Allstate sent out a replacement one, so it was easy and I was very satisfied.

Dark spots appeared on our television. I went online and filed the claim with Allstate Protection Plans, then it started a series of emails with instructions. It was relatively simple and straightforward. In the end, they decided to refund the cost of the television set. I am now waiting for my check.

The representative was great, all communication was done through chat. The representative was very understanding on my situation and was able to he help me resolved and issue with a defective item. I was able to get my money back which help but the same item but a better version of it.

I had a good experience with Allstate. I had purchased the protection plan on a 43-inch TV through the store. It wasn't working to my knowledge, so I called in. I spoke to one of the reps and he was a good representative. He said to take it to the store, which I did, and they said, "You gotta call Allstate." I was having trouble back and forth, but the rep was very carefree. I didn't know what other steps to take and was lost, but he was very helpful in going on with that claim. He guided me through everything. The gentleman before him was also helpful.

My item won't turn on every now and then. It's actually happened about three times. I went through the steps that they told me to do. I did it through email, and it didn't work. When they called me, and I went through stuff with them again, it worked that time, and the issue hasn’t come up again.

I had a small appliance that just stopped working. It was pretty easy filing a claim with Allstate. They ended up replacing it with the exact model, and the process took about a week.

Allstate fixed a pair of headphones for me. It was easy to submit the claim. I was able to receive them in a timely manner, and they’re working fine. I haven’t had any complaints.

I’m very satisfied with Allstate. They’re an honest, good company, and easy to work with. We purchased the protection plan for my daughter’s ice maker, which I bought for her a few years back for Christmas.

My TV screen wasn't working. There was sound coming out, but no picture. I sent a video and a picture to Allstate, and they gave me a new one. It took a while, but it was on my part because I had not sent the video the way they wanted it.

I am still waiting for Allstate. They said they were gonna give me a Walmart gift card for the claim that I submitted. It was for the bed frames that broke down, and the poles are coming loose. And the last time that I talked to them was two weeks ago, and I still haven’t received my refund.

Allstate Protection Plan is worth it. I have kids, so that's why I got the protection plan, because they tear up my stuff.

I work with kids, so I order a lot of stuff like hoverboards and walkie-talkies, and I try to put a protection plan on them. And so, I filed a claim on a hoverboard, and it was super easy. I enjoyed it. It was a lot faster. And you don’t have to talk to anybody. You just do everything online.

I registered on the site and paid the fee. I discovered on my product (smartwatch) receipt that there were 15 days between the time I paid for the watch and the shipping date. There was NO PLACE on the website to call, text, or email customer support, no related info in the FAQs and proof of payment or plan did not display. - I waited a day, found a phone number on the internet, and was sent a chat link. Despite providing the proof of purchase, receipt, etc., the agent had questions. So I decided I would have the same issues if I filed a claim. I have decided to cancel the plan. - I was eventually told my watch would be covered, but I don't like the customer service or lack thereof.

I got several different things on the Allstate plan. Having that extended warranty is very valuable. The one that I did a claim on was a fireplace, which just stopped working and kept saying something about E5. It was easy, I just did it online. They asked me to send a picture, and they assumed there was nothing they could do, so they sent a check for the price of it.

I got a blow-up bed from Walmart and it wasn't holding air in. For the claim, it was a telephone call and a person who helped me. It was very easy, nothing complicated at all about it. It took 10 minutes in interactions. The first call, the guy told me that it should have been under manufacture warranty. He didn't have a number for me, so I had to go online and find that manufacturer’s number. When I called and asked them, they said that the item doesn't carry a warranty. I had to call Allstate back and told them the manufacturer sent me an email saying that the item wasn't covered. Allstate said they would take care of it. It was back and forth a little bit, but I'm just glad it was resolved. I bought the protection again.

I have filed a claim with Allstate before and it was easy. I did it for a robot vacuum. I went online and also talked to someone on the phone. They’re still fixing it though, and I had to send it in. But Allstate answered all my questions and fulfilled all my needs.

The screen just went blank and we couldn't get it to come back on. We’ve had the TV for less than two years, so we were glad we bought Allstate protection plan. Within a few hours after I sent them a picture, they offered to replace it, and it’s supposed to come tomorrow.

I will say I don't always elect coverage for my eBay items but after my experience with Allstate, I'm going to every time. When an issue with a coffee roaster showed up on "gently used" one I bought, Allstate listened to my issue and then made it easy for me to make a claim. I think that's the way these things are supposed to go...No hassles, no delays. Thanks Allstate!

My claim experience was expedient, the return label was convenient for shipping, and my reimbursement was quick. Thank goodness for the brochure & instructions, as the Walmart associates weren't helpful when explaining the process to me. The email communication throughout the claim was very clear and detailed. I appreciate the follow ups. I would use this insurance again for a future device.

My attempts to contact customer service have been unsuccessful. The Website has all the buttons but they don't work. I feel like I've been ghosted. I won't be using Allstate in the future. I made a purchase on eBay which never materialized and I'd insured the Item with Allstate's Squaretrade. EBay refunded the purchase price of the item but have no control over Squaretrade (Allstate) so I tried to contact them to work a refund or some kind of compensation but their website just plain didn't work. So I'm left, "holding the bag. I will avoid Allstate in the future.

The insurance policy is bad! I made a claim back in July, wristband had broken. They fixed it but did a bad job fixing it, so I had to make another claim because of your bad work. 6 months later, the wristband came off again and I was unable to make a claim because I had "gone over my limit." Don't charge your customers a claim for something that is your fault and your bad work. Horrible service!

I am incredibly impressed with the swift turnaround in getting my Apple Watch repaired. The entire process was seamless, from the moment I reached out for assistance to receiving my watch back in perfect working condition. The team at Allstate demonstrated exceptional professionalism and efficiency, ensuring that my experience was smooth and hassle-free. Great job, Allstate. Thank you so much!!

Review for Warranty Service – If I could give zero stars, I would. This warranty service has been nothing but a headache from start to finish. First, they shipped the replacement part without including my apartment number. FedEx even called them to fix the issue, but despite me also calling to follow up, they never corrected it. As a result, the part was delayed.

The online claim process was quick and easy. I was able to submit pictures and pay my deductible as part of filing the process. My claim was reviewed immediately, and a same day response was received. Communication via e-mail regarding status and next steps was excellent. I received my gift card for replacement glasses within a few days after submitting the Affidavit for Reimbursement. Overall, the whole process was pleasurable and handled in a timely manner.

Was a easy process on our glasses claim, we got a Sam’s e-gift card to replace the broke/scratched glasses.** I would recommend this insurance. It’s an easy way to cover breakage. So run down to Sam’s and buy your glasses and don’t forget the insurance, it not very much money to get it.

Outstanding customer service. Great help to me to get my laptop repaired. Everyone I spoke with was polite and very helpful. I will definitely recommend Square Trade to everyone who is able to use this service. It is definitely worth the money.

I am still e=waiting for a tech to repair my recliner. I received an email stating my claim was approved. I have followed up several times to check when the tech is coming to repair my recliner. I will. Receive the same message, "You should be updated within the next two days". Another two days have passed. Several times. I called again on February 3 to let them know I am still waiting on the tech to repair my recliner. The part ordered arrived February 2, 2025. I am still waiting, and the insurance coverage is taking way too long. Please repair my recliner or replace my recliner.

Square trade/ All State warranty on Home Depot purchased Samsung microwave handle came off was told pay for repair and get reimbursed by gift card or check. I am puzzled why get a warranty if I have to paid for repair, should state in bold letters “We reimburse after you pay for repair” ripoff… Overseas customer service…

Absolute Worst Warranty Service – Feels Like a Scam. I submitted all the required documents—original receipt, photos, and everything they asked for—yet SquareTrade keeps sending the same email demanding evidence I’ve already provided. What makes this even more absurd is that when I called customer service, they confirmed they have everything they need. So why am I still getting the same runaround? This is beyond frustrating. SquareTrade sells warranties under the promise of peace of mind, but when it’s time to honor a claim,.

My Bose headphones stopped charging. I remembered that I bought an extended warranty and decided to file a claim. All I had to do was create an account and my plan information was right there! It was easy to open the claim and track it. The instructions to send my headphones back were easy, and when they couldn’t fix them, I got a check within another week. I recommend a plan with Allstate!

This organization has been a nightmare to work with. No issue taking your money for a warranty, but when it comes to placing a claim on the purchased warranty, there is no desire to assist. Have been in contact with them dozens of times, jumped through every hoop communicated, and still no remedy. Receive confirmation emails stating you need to call in to finalize the claim, just be transferred numerous times to multiple departments. I'm at 10 different calls so far, followed exact directions, and still no solution. I'm convinced they are difficult to work with on purpose, so not to have to pay out on valid warranty claims. Absolutely terrible organization!

After getting past the delays caused by, I no longer having access to the email address I originally had when I registered for my LG Refrigerator, I was very pleased with the service and the response time of the service. I experienced no nitpicking or delays in the claim due to fault finding, liability, etc. I will recommend Allstate Protection Plan to my friends.

Chair broke after 4 years and Allstate replaced it. They sent company out first to repair and it was beyond repair. Process took a very short time and was sent replacement from Amazon in just a few days. Been buying warranty on most major products and has paid off several times.

Screen detached from the keyboard. I saw the boarder of the screen had glue becoming undone. The boarder of the screen started to pop out. Finally the screen became undone. Can someone tell me if you will be replacing the laptop? My experience was great with your customer service.

This is absolutely the worst experience I have ever had with any protection plan ever. Asurion was SO much better. I sent them my old phone. They got it and they never sent my EGIFT card. LITERALLY A SCAM.

Allstate is a great company. I have a lot of warranty policies with them and I’ve never had an issue. They're very prompt and swift in their response to assist. It's been a good experience.

I bought a PlayStation 4 controller, and I got the Allstate Protection Plans on it. And I filed a claim on it because the button stopped working. And the process of submitting a claim was good. I just went on the website, and it said I had to take it back to the manufacturer. So, I took it back to Walmart, and they refunded me, then I went online and bought another one. So, it’s really better to have insurance than not have it.

The fan on the heater went out. My daughter submitted a claim to Allstate Protection Plans, and within a week they sent a gift card for a replacement. The online process was very fast.

The Allstate protection plan is amazing. It's a great investment if you're worried about the long-term life of a major purchase. We purchased it through Costco, and we choose the warranty whenever we make a major purchase because it’s peace of mind. I’ve had several claims, but the one I recently had was for a wine and beverage refrigerator. The mechanism broke on the arms. We called to file a claim, which was great, they had told us the process of getting a local repair person out, which they did, and then they attempted to order the parts to fix the drawers. The parts were on back order, indefinitely, and they were unable to fix it because they couldn’t get the parts. They offered a replacement, which they weren't able to replace it, and they ultimately decided to send us a check for the amount we paid.

I got Allstate Protection Plans when I purchased my appliances for protection. I thought about warranties. They last only for a year and then you’re stuck with the appliance. I got warranties for the house and for the appliances. One time, our refrigerator had a crack in it behind the area in the door of the freezer where the water and the ice is. Our stove also had an issue. When we tried to clean the glass in the stove door, one of the bars holding it bent.

Chair that was purchased one of the leg, we could sit on the chair without falling on the floor. I reached out to All State. I completed the request form. Allstate requested a picture. Send picture and was given option to return or to get a full refund. I chose to receive a refund. A full refund was send via mail. Quick and simple resolution.

It took me two lengthy conversations to complete this claim. The first person just wanted to argue, and the second person was so cordial and took her time to make things right. I've had other claims that didn't take this much time to complete. Hope I don't have another claim in the future, but if I do, I don't look forward to this slow process again.

I purchased an Acer Chromebook from Walmart and bought the plan from Allstate. I had to have it recently fixed because I wasn't thinking. I had it sitting on my desk and thought I'd pushed back enough and it was open. We got a year-old puppy and she was having one of her crazy-running-through-the-house moments like bouncing off the walls. She accidentally hit the desk and the table, and the Chromebook hit the ground and shattered the screen.

With Allstate, when something happens to the product, I have that protection plan to get another one or to fix it. I got a protection plan for my cleaning robot, it was very easy to set up, and we have a claim on the wall right now.

Steer clear of Allstate. I wouldn’t want to deal with them anymore. I was extremely dissatisfied. It was a jukebox that prompted my claim. It had a CD stuck in it, and the albums were playing slowly.

Allstate protection plan was offered by the retailer when I bought the microwave, stove, and refrigerator. The digital display on the microwave started acting up so I just called them up and explained what happened, so it was very simple. They were knowledgeable, assisted me as best they could and they refunded me the money that I paid for the microwave because it cost too much to fix, but not for the reinstallation, which cost me more money.

I got renters' insurance from Allstate. I purchased couches from Wayfair and Allstate protection was offered. The couches broke and tore, and starting the claims process was fairly easy. It was all through email, so it was smooth. I ended up getting my money back for the couches after about two weeks.

It's a good thing to know that you have a backup plan and it's a peace of mind. I bought a gaming monitor from eBay, and I got the Allstate protection plan just in case because I've had some issues with shipment and manufacturer issues before, which is exactly what happened. It was a Christmas gift. I opened it and there was a large black area on the screen. Everything else worked fine, but it was in the way, so it kind of hindered the quality of it. I used the Allstate protection claims and got everything back. It took me a little bit of time to kind of figure it out, but it was quick. I made a claim, it went through, and they sent me the money for it, so it was easy.

My dryer was not working so I filed a claim. Customer service was okay but the techs are very incompetent. In the end, I had to fix it myself because they camceled and did not show up. They said the truck was broken down.

I put a claim in online for my vacuum cleaner through Allstate, and then I printed the paperwork off. When they printed the paperwork off, it asked me for all the information that was almost in the claim.

Every time I purchase, I always get Allstate, especially when I buy computers because I go through a lot. It's a good plan and it’s cheap. My computer screen got cracked, they pulled it apart, but they didn't put back on the touch screen part. Maybe they have some kind of setting they have to do for the touch screen because it doesn't touch screen anymore, so I still have the same problem, but I haven’t reached out to Allstate yet. Other than that, they get right on it. I filed a claim for a regular TV. I got it at a year-end sale, and my husband didn't use it until six months later and then a year later, it just went out. Allstate sent me a better TV than the one I had.

I am satisfied with the resolution to my claim. Someone always answered the phone when I called, and the email communications were prompt. The electronic forms were simple and straightforward. I am glad that I was not given a lot of hassle. Thank you.

The screen on my Apple iPad was broken. When the first iPad got damaged, I thought I could take it back to the store to get repaired. I had to go into the site and file the claim and go through the steps of that. It took six months and they just replaced the screen.

I have a bunch of products with protection plans. Whenever it gets to a certain price criteria that I pay for, that's when I deem it's worthy of an insurance plan. I had to file a claim with Allstate for an e-scooter I purchased as a gift for a child this past summer. It's no different than filing an insurance claim with your car, but it still has its minor hurdles with the algorithm. If you file your claim online, the algorithm is gonna tell you that your product is still under manufacturer warranty. My manufacturer's warranty was only for 90 days and it malfunctioned after that. I had to reach out and speak to someone to clarify. They gave me options that same day.

The seat cushion collapsed in my office chair. It wasn't providing any support. I found the email that I got from Allstate when I purchased the plan and followed the instructions on how to submit the claim. They had a simple form that I could fill out. I tried the manufacturer's warranty at first, but it was outside the retailer’s period and there was no response from the manufacturer. I put the information into the Allstate portal but also got no response. I waited almost a year for the manufacturer's warranty period to expire, then I resubmitted with Allstate, but they told me that I waited too long and that the claim was denied. Make sure you read the text of the protection plan very clearly and be sure to press the issue, if you need to make a claim.

TV screen went black and no picture, continuous loop and no control with remote. Replaced Xfinity cable box first and then called SquareTrade. Went through several hours on the phone with ST and Samsung to finally get resolution to the problem. The service tech arrived and quickly diagnosed the picture tube was defective and replaced the picture tube with a new one an the issue was resolved. I don't know what else to say at this time. The whole experience took way too much time to resolve my issue.

I bought a shopping cart, and the wheel broke. Submitting the claim to Allstate was very easy, and the process was very fast. Allstate was very good because they ended up paying me. I’m happy about the service.

I got a protection plan on a gold chain. I’ve filed a claim twice and the process has been very easy. I went online and filled out a claim. It was quick. In less than two weeks, I had it back. They repaired it for me. It was a solder on one of the links that broke. Overall, it was a good experience. I’m a believer in it in certain things but for some things I don’t buy extra protection. This was a good deal.

Filing a claim with Allstate is easy. I’ve filed a claim three times but they only helped me out in two of them. I had bought one of those smart vacuums and the parts keep on coming apart. It starts making a very loud noise and doesn’t clean good. So, I had done a claim and they said that since it was too new, they weren’t gonna do anything about it. I checked through the manufacturer and they told me the same thing. So, I just gave up. I still have the vacuum and I haven’t even used it anymore.

I purchased a Android tablet from Home Shopping Network. I had a problem with it. It wouldn't charge so I think that you can do a review here. So I reached out to them and ask them for help. They email and call me and got to the problem and now I'm happy with the end of the result. This is a good responsible company. Next time I get any more Electronics from Home Shopping Network I will make sure that I will get their protection. Thanks guys for your help.

I've only done one claim. Super easy. I just had to upload a picture. It was my daughter's eyeglasses. Her frames broke, and her glasses were all scratched. I had to pay the deductible. Then they pay the agreed-upon cost for the repair. It was awesome.

When I bought the phone, I got an email from you guys about the protection plan. I had the email flagged in my inbox. When I found it broken, I went back, referred to that, and it walked me through the process. It was very easy. It was very simple. I didn't have to do much. I just had to ship it. It offered me a lot of options.

There's an image burned in on my TV I bought at Costco. I bought your warranty plan from them, and they said they wouldn't cover it. Pretty lousy insurance company.

The controllers for the PlayStation stopped responding, but the claim process wasn’t good. I had to wait over a month to get a new controller. When I first called to make a claim, I can understand that I had to give them a receipt number and everything. But once I gave them that, they didn't file a claim like they said they would. They made me call back after two weeks to find out what was going on. They kept giving me the runaround to the point where I went back to Target where I purchased it and complained. And they kept saying, "Well, there's nothing we can do." So, I felt like I was stuck. Because I paid for this service, but the service is not honoring me.

The couch is ripped and the underneath is torn apart. The cushions and batting are ruined, and the wood has been chewed on because of my dog and her puppies.

I bought the Allstate Protection Plan through Amazon for my purchase of mini refrigerator. When my refrigerator stopped working I contacted the Allstate. All their representatives I've spoken with were courteous, patient and resolved the issue efficiently, and promptly sent me a check. I would highly recommend the Allstate Protection Plan.

So I go to file a claim. I cannot get past a certain point on the website. I email them or text them my receipt. They don’t let me know if there was received, how long is gonna take for them to do anything. They definitely have made this difficult for a reason for you not to be able to file claims. Were easy so they get money money money. It’s all this is about!

Courteous, helpful service, easy to submit claim, and prompt replacement of defective TV that was under warranty. Recommended several options to choose from, each highly rated. New TV delivered in less than one week of first phone call asking about warranty coverage, and repair or replacement of TV under warranty. Pleased with the new TV selected.

I’m extremely pleased with my experience. They worked with me, they got me what I wanted, there were no excuses, they just took care of my issues, my concerns, and it’s difficult to find that type of service these days. Your representatives were very polite, professional, they listen to my needs, there’s no more to say than that. I’m extremely pleased.

The help we received was very thorough. We mailed in our device and it was shipped back promptly with no issue. We would definitely recommend this insurance plan to anyone buying technology for a child or something that may end up broken or malfunctioning within 4 years. Overall get this warranty.

Target only offered Allstate warranties. And after buying two products neither had a good solution. The first was a PS5, and less than a year after having it we discovered the disc drive doesn’t working. After calling both Target and Allstate back and forth for about 2 hours the solution was to go through Sony because it hadn’t been a year yet. Allstate refused to honor the first year of my 2 year warranty.

Very satisfied with this policy! Great service, timely! From the time of purchasing the policy to putting in the claim the Optical personnel was informative & courteous. It has been a great experience having this insurance & my first time carrying insurance on my glasses. I would highly recommend this insurance to my family & friends. Thank you!

I had to go through hoops to get my claims completed. Then, I had to call about a second claim and I was bounced around from department to department. I don't recommend this company!! Bad customer service and long wait times for refunds!! It should not be so hard to file a claim on an item that has an extended warranty. Do not use this company! Find a different way to get an extended warranty. Use another company!!

Our LG 2 in 1 combo washer dryer machine LED screen wasn’t working. Allstate repaired free parts and labor. Initially they did send an incorrect part, but sent the correct part. Everything was done in timely manner. Screen is working like new and no further issues. Thank you very much!

You are selling FRAUDULENT coverage. Coverage for an OUTDOOR WINTER decoration should have never been offered coverage if you are not going to honor damage done to it during the weather in wintertime. I'm appalled by the service for the coverage I purchased for my product!! There's no reason why my claim should be denied. I DEMAND a payout for the claim or you need to refund me the money that I paid for the coverage. This is absurd!!

Our TV was not working. It was extremely easy to get my claim filed and resolved. The customer service individual was very professional and made me feel like they cared about my problem. The replacement TV was delivered very fast. I would definitely purchase product insurance again from Allstate Protection Plans.

Fail RC electronic ESC. Claim went fast and easy. I started the claim online but could not find my part on the list. So I chatted with a rep and they guided me through the process. It was fast and easy and they sent me a payment in just a few days!!

Chromebook repair. Insurance company was very quick. Getting repair done and back to me. This insurance is well worth the money spent for the policy. I thought getting to the form to fill out the claim was a little difficult to get to but once it was figured out it was very quick.

Very easy to deal with, quick turnaround. From the call in to the online processing option couldn't had been any better, pleased I elected to take out the coverage and protected my purchase. Highly recommend the coverage as the cost was minimal and the peace of mind made the decision and the expense a no brainer.

My experience communicating with representatives was fine but actually fulfilling the claim was a dreadful experience. I was offered low quality options that were bootleg controllers, and even when I was finally able to choose an option of equal quality I have not received it yet and it has far exceeded the timeframe given to receive my replacement. I feel that this company is unreliable and performs poorly with communicating through emails.

Previously I had major problems connecting my Samsung 75" with Wifi. I called it in, and explained errors I was getting, and offered screenshots... but all they kept saying is that does not qualify... because it's a software update issue. Not true, I know because I worked in computers for 25 years. Months later, a NEW problem, many white spots were showing up on my screen. This time they listened, and had me send screenshots. Eventually they sent me another TV. In summary, treated very poorly in first transaction, but treated well in second transaction.

So we bought an ONN 65" smart tv and when we were at checkout we purchased the 4 year protection plan. Fast forward 1 year. We come home from going out to dinner, sit down to watch TV. Turn it on and hear a pop. Then the screen comes on and it looked like someone had pushed their thumb into it with pixels out and lines in it. But guess what. My protection plan doesn't cover this because they stated the pictures showed something hit the tv. They stated that they do not offer coverage for accidental damage. I offered to give them the video I had on my camera system showing no physical damage had happened and they told me there was no need. They ended up refunding me for the protection plan and I went and bought a better tv.

I Have worked with SquareTrade before with no issues, until now. I have been awaiting a replacement tablet since December, a month ago. I found out that they sent me the WRONG TRACKING information, showing me that my package arrived in Puerto Rico Christmas Eve Day. NO attempt, nor follow-up from them in ANY form to try rectifying this issue. I have spoken to a few representatives prior to the New Year. I'm still waiting!

When an agent tells you that you will be getting your full paid amount in a check, you expect to see that full amount. No, you ended up keeping my protection plan of $53.99 AND $20.52 in taxes. Then you tell me I must call, but when I call it then tells me to text you. I explain myself yet AGAIN and I get the same answer of "sorry that's what we do." So you lie to your customer? And you also tell them that the taxes you keep because the government collects them? TAXES ARE A PART OF THE RETURN!!! YOU ARE TAKING MY MONEY THAT I PAID FOR THE ITEM!!! I will never do business with you guys!! I will tell family and friends to never do business with you as you do not stand behind what you say. I should get the remaining money as my child's finger was sliced open because of the chair!!!

I had a terrible experience with my bluetooth speaker system that was scary and I contacted Allstate with my protection plan and they immediately responded and helped me with my bluetooth speaker system. They took care of me and tried to fix it for me. They sent shipping label and cost and couldn't repair it and immediately issued the reinsurance payment fees to replace the bluetooth speaker system and I really appreciate them for all they have done. They constantly kept me up to date and made sure all my problems were taken care of and informed me up to date with everything. They were more than helpful and cared about me. I really appreciate them and advice for everyone to purchase their protection plan for everything you have. They offer a plan for your help and your insurance will be meet in a very very good way and extremely fast and secure manner. Yhvh roir and Yeshua Emmanuel Messiah bless allstate.

Original reported trouble was minor as an external webcam worked fine whereas the built in one did not even though all the drivers were present and updated. I decided to live with those issues at the time and did not send the laptop back for repairs. After leaving home base for an extended trip, the laptop was damaged beyond repair and a refund was issued in a timely manner. All in all, I have had great experience in the past with Square Trade and will continue to buy their protection plans for all electronics.

I purchased a protection plan from Allstate for my Fitbit watch. I was pretty cautious with this one because I’ve had these in the past. The reason why I can’t use it anymore is because there’s a snap on each side of the watch face where the bands attach to.

Square Trade did not seem to understand the issues involved in my appliance. In addition, scheduling an appointment for service was one of the most frustrating experiences I have ever been through with a business. They repeatedly scheduled a repair service company I specifically said not to. Then they notified me of appointments, then canceled the appointment 3 times. In addition they canceled an appointment with One of the repair companies with no notice to them or to me.

I was very glad that I purchased the extended warranty on this water dispenser. After a less than a year, it broke down. I experienced great customer service with this insurance company. They seemed to care about my situation and offered me a reimbursement in order to buy another water. I am very happy with the outcome of my claim.

The process and help given was appreciated and it saved the hassle of getting another TV. It was a simple process and the help given was professional.

We bought a TV and the Walmart insurance back in November of 2022. Well the TV just stopped working and we filed a claim with Allstate. The TV we bought was a $900 TV and what it was replaced with was a $400 TV. Allstate kept putting on the email that "this replacement will be as good as or better than the original". A $400 no name TV is NOT as good as a $900 Samsung. I am very upset about the outcome of our claim.

I bought an extended Warranty for 150.00 for my Samsung Washer. After being given much grief filing the claim, I sent them my receipt 3 times in which they stated the Home Depot website had a different price than I did. So, I asked them did Home Depot cheat me out of money and they said yes. Then when I asked them to read me the receipt, they said oh we were wrong. Then a tech comes out 1 week later and says he has to order more parts that are out of stock and discontinued. Now I have to wait another week to see what they are going to do. I will never buy another one of these warranties. Just go buy a new one I am going to have to anyway because I need to wash clothes. But I will make sure everyone I come in contact with knows not to buy one of these scam warranties!!!

You guys have helped me very much when I needed a tow and roadside assistance. Very prompt, very helpful, thank you very much Mr **. Also the tow trucks you have sent to me for roadside assistance have been very helpful and got my vehicle home safe or to the shop when needed again. Thanks.

They were very helpful and i would tell my family and friends about this company and I will be buying insurance from them again. They were patient and they did all they could to help me with my problem and I must say, “Thank you so much. I am going to make sure I get another policy.”

Was refunded my amount paid for the warranty and was explained that the options change daily - while I'm still not completely satisfied the additional follow up and effort was appreciated.

Allstate sent out wonderful professional to try and fix the problem three different times. They were on time, professional, and efficient. Unfortunately the problem persisted. Thankfully Allstate is really great and they were able to give me a reimbursement for my appliance. I will be purchasing their protection again as they were reliable and honest.

Overall good experience with making the claim. Parts arrived as stated, I appreciated the "Track my appointment" link. The technician was on time, knowledgeable and communication was great. The fridge lights are finally working, I am very pleased with the outcome. My first claim with same light problem did not go well. Rep told me to purchase replacement lights at Home Depot. Second claim made up for it in a positive way.

I purchased the Walmart Allstate protection plan believing it was a three-year furniture protection plan as stated on my Walmart receipt. When I filed a legitimate claim for my gaming rocking chair, it was denied because All State placed the plan as a plan for “mechanical and electrical” issues—something that doesn’t even apply to furniture.

Always a great experience while making any claim, Settlement is faster and smooth. Team is helpful and always try to help us and give us the best possible options. Always happy to enroll any new purchase with All state. Even now keen to see if I have option to secure every item with all state.

Within 14 months time we had to have our (less than) 5-year-old GE refrigerator serviced. The first time the ice maker quit working and Allstate paid to have it repaired. Now, just before Christmas, the freezer quit working. Our local repairman diagnosed freon leaks, and failing compressors and evaporators. Within 5 days the fridge quit working as well. The repairs would cost more than what we paid for the fridge! Originally Allstate suggested replacing it with the same model. I told them I didn't want another GE product!

My grandson cracked the screen on my iPad. I used my protection plan I purchased when I purchased the iPad. I pulled up my protection and everything was quick and simple. I was sent an email with the instructions on what I needed to do to have it fixed. I sent the iPad off and I’m waiting on an email to let me know what’s going on and if it’s fixed.

Useless utter trash. Doesn't cover anything. Save your money. They are just like the government they will try and weasel their way out of paying you for anything. So you're better off with just not buying it.

The pedals on my son’s bike broke. Found my receipt with email. One email and 5 minutes later my claim was already approved. The replacement didn’t fit my son so I asked for reimbursement and took 2 days to receive. I was extremely happy with the process. They sent me a gift card via email that was already used to purchase a new bike for my son.

Following up on a claim I had filed recently. Received no reimbursement for an airbed/air mattress. $55.85. Had receipt. Had photos not inflating is my in small note. Claim denied for speaking out to support supervisor. Hole in bed statement not inflating with written documents. If possible please correct $55.85. Promises were $50.82 check!

The agent was very helpful and very knowledgeable about the situation and helped me with the product that I had purchased. I was able to receive back the money from the claim company. Thank you for. Have a great day and thank you for the help and support that you provided me when I needed it the most help.

It's what I expected, and I got what I was hoping for. Allstate protection plan was offered when I purchased my washer dryer. I purchased it from Nebraska Furniture Mart and since it was new technology, I asked for it up front ‘cause I wanted to have something to protect it. I wasn’t certain about its reliability, so it was a backup just in case and Allstate matched what my mental model was. They gave me the information, covered decent basic stuff, so I thought it was a good deal. Doing the claim was straightforward. No issues that I can remember. I got it registered, put it in there, it was electronic back and forth for a little bit until a repair person was gonna come out and take a look at it. The washer dryer combo was at the place where my children lived. I called the number to set up a time, they were able to arrange it, and it all worked out well, no hassle. I wasn’t the one who really talked to them but based on everything my eldest daughter told me about, it went fine. The people came out, took care of it and the problem was resolved.

Allstate did very well. I tried to get the claim done over Christmas break and missed it by one day, which wasn’t a big deal. Given the holidays, the response time was acceptable, and I had no issues with that.

I got the warranty because it was a refurbished item on eBay and I wanted to make sure if there was any problem, I would be protected. I made a claim online and it was very quick. Allstate gave me an option for refund and something else and I took the refund option. I wasn’t given the full value of the item, but it was money back to go towards buying a new one. I got another one, and I had to put some more money into it. But it was great.

I got a few items from Allstate. The latest one was a 2,000-watt AI power generator with propane and gas, a small unit I can lug around. I bought a three-year protection plan with it, and it quit on me seven months before the warranty was up.

When I purchased my laptop, Allstate Protection Plans was offered. It’s very valuable to have. I made two claims for the laptop. First, the screen broke so I filed it online and it was quick and easy. They were able to fix it. But during the scond time, they replaced it. They gave me a payout and I purchased a new one. I only had $1 out of the pocket charge. I had a great experience with Allstate. They are fast, efficient and has a good price.

Allstate Protection Plans was offered through where I purchased the items. I have two claims with them. One was a GE Opal ice maker, and the other was a milk frother.

I used Allstate to replace my watch that got damaged. Submitting the claim was easy. At first, I wasn't satisfied with Allstate because it looked like the watch they sent me for a replacement was something that was refurbished and it came in a little bubble pack and didn't fit my old bands. So I had to communicate again with Allstate and they did resolve it. I just received the product yesterday and everything's fine now.