World Education Services

World Education Services Reviews

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World Education Services Reviews

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    Page 3 Reviews 35 - 235
    StaffProcess

    Reviewed Nov. 6, 2024

    The process with WES has been very rewarding. When they told me about the possibility of seeking an official study exemption, I thought it was more than impossible... I thought of high costs, laborious procedures, and unattainable requirements. But WES makes the process much easier, with all the original documents and the support of your home educational institution to complete the processes. It is too easy and all the processes are understandable! I highly recommend it, and I am already motivating professional friends to lose their fear and empower their studies. Thank you very much WES!

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    Process

    Reviewed Nov. 1, 2024

    Great experience with WES. Super easy creating account and starting the process. Once my transcript and other documents were uploaded, took a few days for the evaluation to be completed. I would recommend to anyone needing credential evaluation

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    Customer Service

    Reviewed Nov. 1, 2024

    The process of filling out the application was very easy and user friendly and I received my documents in a very timely manner. I recommend this services to anyone. No complaints. I received emails throughout the process that keep me informed.

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    Customer ServiceStaff

    Reviewed Oct. 31, 2024

    No words to describe to what I am experiencing right now. I wish I had seen reviews at first. It been around 4 months since I have started with WES, they say my documents are still being analyzed. I called customer support to know more how long will this process go but the attendant clearly said I DON'T KNOW and she can't help on this. I request to talk to manager, supervisor or anyone in the higher position but she told me she does not have permission. I have missed spring and fall intakes. I am thinking to get my documents and money back but they say that they will deducted $52 for doing nothing. I sincerely request everyone PLEASE DO NOT trust WES.

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    Customer ServiceInstallation & Setup

    Reviewed Oct. 29, 2024

    In 2024, I used WES to evaluate my Russian diploma from years ago. I was concerned about getting confirmation from my university, but WES and "Qualification Check" performed excellently. Although I forgot to upload one PDF, the whole process took just over a month—from mid-September to October 28. I'm very satisfied; the instructions were clear, and I didn't need additional customer service. Thank you, WES.

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    Punctuality & Speed

    Reviewed Oct. 29, 2024

    WES service was super fast and the customer care was professional. It took just 12 days (from 17th to 28th October 2024) to get my evaluation done and submitted to IRCC. I wholeheartedly recommend WES to everyone out there who needs to get their credentials assessed.

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    PricePunctuality & Speed

    Reviewed Oct. 29, 2024

    I had a great experience with WES, smooth and easy process, fast results and good price. It meets my expectations and I got the target I wanted from the service. I wish everyone needs evaluation gets the same. Thank you.

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    Reviewed Oct. 29, 2024

    WES is the worst evaluation organization you can use. They don’t keep their word. They lie about your transcript evaluation dates and they have different storylines every single day about when your transcript will be done getting evaluated. They are Fake. DO NOT USE THEM AT ALL. I would give them zero stars because l have been waiting for three months to get my transcript evaluated.

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    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2024

    I had a great experience with WES from Canada. I sent all the necessary documentation for the recognition of my secondary school from Croatia and everything went quickly without any difficulties. I was surprised and they were really helpful.

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    Customer Service

    Reviewed Oct. 28, 2024

    I made an application with Wes that didn’t progress for three months. I then made an additional payment to QC to expedite the process, which actually worked and they confirmed receipt of my documents within a week of payment. However, out of frustration, I researched other service providers and went to the WES platform, selected the "QUESTION" category, and sent the following message: “Hi, I’d like to know what needs to be done to cancel my order. The status has been on hold for over 70 days, even after confirming with my institution that the documents have been uploaded to WES. I want to use another service provider.”

    They ignored my question and focused solely on my interest in canceling. First, I asked a question under the "QUESTION" category. Secondly, a proper organization would reach out to its customers to resolve disputes or at least ask if I wanted to cancel my order. None of this was done; they did not reach out to me but proceeded to cancel my order, despite my having paid extra for expedited processing. After waiting for three months, they still deducted processing fees before refunding. I reached out for my order to be reinstated but I was told I have to make another application. 3 months went to waste, Qc payment went to waste and their sole concern was the processing fee. This is not only disgraceful and shameful but also an example of poor customer service at its finest.

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    Punctuality & Speed

    Reviewed Oct. 28, 2024

    I’ve had an extremely disappointing experience with WES. After uploading my documents over 18 days ago, my application status still shows as "on hold" despite the Qualification Check confirming the authentication of my transcript and diploma. The prolonged wait time is unacceptable for a professional evaluation service, but the issues don't stop there. I even tried to cancel my application due to the lack of progress, only to find that the cancellation link doesn’t work! This leaves customers like me in a frustrating loop with no way to resolve our issues. I expected reliable and responsive service from WES, but they’ve only caused more delays and stress. I strongly advise against using WES for anyone looking for timely and dependable credential evaluation services.

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    Installation & SetupPunctuality & SpeedProcess

    Reviewed Oct. 28, 2024

    I had a fantastic experience with WES for my degree equivalency process. The entire process was not only efficient but also impressively fast, exceeding my expectations. WES provided clear instructions on each step, from document submission to verification, making it easy to follow along and avoid any delays. Their online platform was intuitive, allowing me to check the status of my application at any time, keeping me informed and reassured.

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    Punctuality & SpeedOnline & App

    Reviewed Oct. 26, 2024

    This is my second time using W.E.S. and I’m amazed at how fast, efficient and user-friendly, it is! I feel like my immigration application is off to a good start. What I enjoy most about the service is how easy the website is to navigate.

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    PricePunctuality & Speed

    Reviewed Oct. 24, 2024

    The service has been extremely disappointing and completely unhelpful. If you have the option to use a different service for your credential evaluation, I strongly recommend doing so. I've been waiting for over three months, and nothing has progressed—this delay is affecting my job, and I can't afford to keep waiting. It's frustrating that they charge so much money from everyone but deliver such poor service. This is unacceptable.

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    Reviewed Oct. 24, 2024

    My partner started the process before me. They lost his papers, at first they told him they had received them and then he called and said they had not arrived.

    We had to send the papers again. At first they were rude on the phone. Then I started the process and it was faster, a different girl answered the phone. She was very kind, thank you Sophonie. Each process took between 2 to 3 months, but finally we have the results. The instructions never say that you must send the papers in the original language and in English. You should check that.

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    Reviewed Oct. 24, 2024

    Extremely satisfied with WES. Very easy process to register and upload documents, timely updates on status, got as well notification that University uploaded my transcripts, evaluation was done before expected date and now waiting my evaluation to be delivered.

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    Reviewed Oct. 23, 2024

    Well detailed, But fast when you have someone to monitor your credentials from your home country. If you do count yourself lucky, but I don't know if one will be able to use it for job in Canada or if is just to further your education.

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    Reviewed Oct. 22, 2024

    My experience has been horrible. I applied to get my transcripts evaluated and it has been close to two months now. My accounts status has been in progress for several weeks. I made extra payments to qualification check to fast track my transcript delivery from my institution overseas. I am required to submit my evaluated transcript for FAFSA financial aid consideration and the spring classes registration has started. My experience is a nightmare. I thought the process was going to last at least a month or less and it is not over two months now. I feel very helpless and disappointed.

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    Reviewed Oct. 22, 2024

    I submitted my documents for evaluation on June 11, 2024, and as of October 22, 2024, I am still awaiting a resolution. The evaluation was completed on September 6, 2024, and was urgent for meeting a USCIS deadline. I was never informed of any backlog that could cause such significant delays. The lack of transparency and communication from WES is incredibly frustrating, and I am now facing serious consequences due to their inefficiency.

    I have lost my immigration status because of this delay, and although they claim to have sent the evaluated documents to my residence, I have yet to receive them. I feel I have wasted my money, as they do not take responsibility for their work or for their customers. This experience has been deeply distressing. Given the urgency of my situation, I strongly advise anyone considering document evaluation to seek other companies. WES's level of service is unacceptable and can have dire consequences.

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    Staff

    Reviewed Oct. 21, 2024

    I am very glad in my report from WES, is very useful to immigrants like me to open doors in United States in your education fields, I am a professional in Healthcare, I recommend 100% their job, Is very easy, Just follow the corrects steps and that's it. Don't wait too long to start your application with them is my advice.

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    Installation & SetupProcess

    Reviewed Oct. 19, 2024

    I had a smooth and easy process. Thanks WES! I will surely recommend you and if I need I am sure to have my assessment with you again in the future. Almost all the instructions and steps were clear and concise and made the application process easy.

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    Reviewed Oct. 17, 2024

    It was a great and smooth experience with WES; though it took a long time to evaluate my document, it was worth it. They tried their best to keep me informed on each step they took, which I appreciated. I will certainly recommend friends and family use WES for document evaluation.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2024

    I’m having a terrible experience with WES. My evaluation has gone past 3 whole months with no progress even after verifying my documents with my college. I called several times and they kept assuring me they’ve escalated my case (which wasn’t true). While some were nice, I encountered some very rude customer service reps. My overall experience was completely terrible and would wish anyone to go through what I went through. I lost a huge opportunity because I missed a deadline due to the delay and I ended up using a different vendor for my evaluation.

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    Reviewed Oct. 15, 2024

    Is it official or scammer! Or collect your personal information to use it for something, don't be stupid, and pay money for unknown company just because of the words (world assessment...). World lab lab lab.

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    Customer Service

    Reviewed Oct. 14, 2024

    My experience with WES has been disgusting. They took my money first and then didn't care to tell me why my certificates are showing incomplete. I called customer care thrice with explanation and requested to crosscheck with my college. They helped with nothing and finally after 180 days they declare my account invalid. I lost $200 to WES, with no refund.

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    Punctuality & SpeedOnline & AppStaffProcess

    Reviewed Oct. 12, 2024

    The WES process is easy and the website is very user friendly. The value for money is 100%. I am happy with WES process especially with the partnership with Quality Check. It saves time and money especially who are working abroad. Good Job.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2024

    Good job everyone! Thanks for the help. More power. It was indeed so fast. Thank you for taking so much effort to make our life easier. I highly recommend WES for your credential evaluation in the future

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2024

    It was a great experience with WES, though I didn't get response on time but when they did, the evaluation was really fast. I will recommend WES to anyone planning on traveling to the Western world. Thank you.

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    Customer Service

    Reviewed Oct. 9, 2024

    I requested my order to be modified, and they cancelled the whole report order. Their service is horrible, and I do not understand why they refuse to verify my equivalency to a potential employer over the phone!!!! Shame on you.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 9, 2024

    I strongly advise staying away from this company. Trusting them could mean losing all your opportunities, as they tend to ignore their clients completely. My experience was incredibly frustrating; it took me a staggering four months to get my degree evaluated, which is an unreasonably long time. Their lack of communication and responsiveness made the entire process stressful and disheartening. I wouldn't recommend them to anyone seeking timely assistance with degree evaluations.

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    Price

    Reviewed Oct. 9, 2024

    I was thinking about how I will make evaluation. I did my hotel management Indian government college for 2 years, was checked with Google review, eventually was try through NSDC third partner. WES was connected with them. They made my process with the timely manner, WES was showing on their website Oct 23 2024 but they finished my evaluation 8th of the OCT 2024 from NSDC to WES they finished my evaluation before the time. Your studies was good with the college so the WES will finds out easily and providing our Evaluation as per Canadian standard. From money value little expensive but processing will take easily with their instruction of their website. Thank you so much WES. I would like to recommend WES everyone for their evaluation as per Canadian standards.

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    Installation & SetupProcess

    Reviewed Oct. 8, 2024

    I had a smooth and very easy process. Thank you WES! I will surely recommend you and will make sure to have my assessment with you again soon in the future. All the instructions and steps were clear and concise and made the application process easy.

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    Punctuality & SpeedProcess

    Reviewed Oct. 8, 2024

    I have never experienced such shockingly bad service and incompetence as I did with WES. From the start, the entire process has been an absolute nightmare. If you value your time, money, and sanity, Deadlines? Forget about it. Promises? Do yourself a favor and stay far away from this disaster of a company. When I finally tried to escalate the issue many, they either ignored me completely or gave me the runaround. There was no effort to make things right, no ownership of their failures, and no compensation for the time and money we wasted. In short, WES is an unprofessional, disorganized, and incompetent company with zero regard for its customers. I deeply regret ever trusting them, and I urge anyone considering their services to look elsewhere. Spare yourself the frustration – you’ll thank yourself later.

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    Customer ServicePrice

    Reviewed Oct. 7, 2024

    WES has given me an understanding on how to make things easier by the means of my school sending them (to WES) my credentials directly through electronic transmission and without me needing to send the documents via courier or the like. With that, it has made easier for us customers to get the evaluation with less cost, more convenience, through direct communication between WES and my school. This is definitely one of the innovations that has given advantage to both WES and its customers.

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    Customer Service

    Reviewed Oct. 6, 2024

    I recently went through a frustrating experience with WES while trying to get a course-by-course evaluation. My estimated completion date was September 9, and by September 25, I hadn’t received any updates. Despite calling weekly for an update, I was repeatedly told that my case had been escalated, but no progress was made. By the end of September, I was informed that they had contacted the evaluator and that my evaluation would be available soon. However, as time passed and the due date was well past, I decided to write an email to cancel my evaluation since I couldn't wait indefinitely. I requested a refund due to the delays and lack of service.

    I received a response stating that a refund would be issued, but to my dismay, I did not receive a full refund. It felt like I was penalized for a situation that was out of my control. I didn't cancel my evaluation out of error or negligence; rather, it was due to the ongoing issues and delays on WES’s part. Overall, my experience has left me feeling scammed and dissatisfied. I would caution anyone considering WES for their evaluation services. The lack of communication and support during the evaluation process has been very disappointing.

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    Customer Service

    Reviewed Oct. 6, 2024

    I have been calling since WES received my documents (July 15, 2024), and still I don't receive any answer. I'm wondering how many more months I have to wait?? When I call, customer service says, "Ok we are going to send it to the appropriate department..." No e-mail, anything, my status the same, says, waiting for documents, and they received it on the above-mentioned date. Now is October 6, 2024. I want to know what is going on?

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    Customer Service

    Reviewed Oct. 3, 2024

    WES is very specific and detailed when asking for documents. They also respond immediately about some queries. It also shows how long will it take to complete the evaluation. I will surely recommend WES to my friends and colleagues.

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    Punctuality & Speed

    Reviewed Oct. 3, 2024

    WES was able to complete the job with a minimum timelines, I was told by my friends that it would take months to complete, however I got my certificate validation completed in 10 days. It was hassle free and everything was taken care of. NSDC also completed its job on time. Very well handled.

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    Punctuality & SpeedProcess

    Reviewed Oct. 2, 2024

    I recently used WES for my credential evaluation, and the process was straightforward and easy. The platform was user-friendly, and I appreciated how clear each step was. One thing that really sped up the process was using Qualification Check. It made submitting my documents much faster, saving me time and hassle. Overall, I highly recommend WES for anyone looking for a quick and reliable evaluation service.

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    Process

    Reviewed Oct. 2, 2024

    Collaboration with NSDC for Indian universities made process really simple and trackable for each and every steps. Must recommend if you studied from recognised university. Also I got my expected Canadian Equivalency.

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    Verified purchase

    Reviewed Sept. 30, 2024

    A great experience. I had my first evaluation with WES 6 years ago, to do a Canada evaluation, with no problems. Now I need to have a new evaluation for the US, for that, you only need to ask for the transfer of the documents and that is all.

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    Reviewed Sept. 30, 2024

    From creation of account to the time of having receipt the evaluation report, every step was way better than others. The best credential evaluation company. Highly commendable in all aspects. Thanks, WES!

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    Process

    Reviewed Sept. 29, 2024

    It was an interesting experience, first time using it. I am super satisfied and will highly recommend it for sure!!! Thank YOU! WES is the BEST! It was not so hard to understand the process, yes it take some time, and use of a friend's help. Anyway, its amazing result that make me Happy and the chance to move to my dreams! Thank WES!!!!

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    Reviewed Sept. 28, 2024

    World Education Services (WES) did an excellent job of evaluating my Ph.D. Degree and thoroughly examined a course-by-courses of doctoral classes (in English) taken on-site at a Cambodian university in Cambodia to a regionally accredited institution in America. I am pleased with the final result. I would strongly recommend WES to students, educators and educational institutions (in Asia) to use it to compare their educational equivalency and academic experiences in Asia to English-speaking countries such as Canada, Australia, New Zealand and America. Good luck.

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    Staff

    Reviewed Sept. 28, 2024

    Great evaluation report.WES is highly reputable and well known for its standard globally. I got mine report and I'm happy it did eventually came when I needed it. Well done for the good and professionalism

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    Customer ServiceProcess

    Reviewed Sept. 27, 2024

    The website clearly outlines the required documents for the application. After submission, the process typically takes about one month. In my situation, it took longer because the institution that sent my grades failed to provide a translation, so I had to upload a translated version myself. My only grievance with the process is that customer service never responded to my email, although ultimately, the information I sought in that email proved unnecessary.

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    Installation & SetupStaff

    Reviewed Sept. 26, 2024

    I had a positive experience with WES throughout my credential evaluation process. The application procedure was straightforward, and I appreciated the clear instructions provided at each step. The online tracking system made it easy to stay updated on my application’s progress, and the entire evaluation was completed within the expected time frame. I was impressed with the professionalism and efficiency of the service, which helped me meet my deadlines for academic and professional purposes. Highly recommended for anyone needing credential evaluation!

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    Reviewed Sept. 25, 2024

    My experience with WES was great, apart from the fact that it took a long time to resolve my issue or to get my credentials evaluated, it was a great experience. I will surely recommend WES to any candidate who is interested in using their service.

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    Punctuality & SpeedProcess

    Reviewed Sept. 25, 2024

    Excellent tool to validate my university degree. Quick and easy process. The process is really very fast, everything will depend on how quickly you send the required documentation, from the institution where you studied to WES.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2024

    This is by far the worst international service out there with false updates, false completion times, and a customer service that can't do anything, and hangs up the moment they tell you this. It's been more than a month since my order. I called only to find out that the evaluation team just started their work on the date that it was supposed to be completed, 3 weeks later. Don't bother with this company. The time, effort, and money, is not worth the incompetence of this so called WORLD EDUCATION SERVICES.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2024

    They delayed to evaluate my documents and the customer service is so awful, the lady on the call named Elizabeth, said she doesn’t know when the evaluation is gonna be completed, when I said this answer is not helpful for me, she suddenly said have a good day and hung up on me. She didn’t even try to answer my question or navigate the issue, it was such a short call. I am still yet to receive my evaluation. Don’t know how long they’re gonna take to finish it.

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    Reviewed Sept. 23, 2024

    It was an excellent experience on the WES portal, it was easy to understand and what was indicated was fulfilled, the document review times were met, easy access via cell phone or PC, I just think it should be a little less, but everything else was very good.

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    Punctuality & Speed

    Reviewed Sept. 23, 2024

    My experience was amazing, everything was clear, simple, and smooth. Moreover, I received my documents even before the time they promised me. They have another company to intercede for us with the university, so I paid for this service and didn't need to go to the University. It was a blessing; I didn't worry about it. Now I have my document with me and was sent to its final destination place on time.

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    Staff

    Reviewed Sept. 23, 2024

    I had a great experience with World Education Services! I received my credential evaluation within just one month, which was much faster than I expected. The process was straightforward, and the communication was clear at every step. I’m very satisfied with the results and would highly recommend WES to anyone needing credential verification. Thank you for the excellent service!

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    Installation & SetupProcess

    Reviewed Sept. 22, 2024

    My experience with World Education Services (WES) for the evaluation of my bachelor's. The process was smooth, efficient, and transparent from start to finish. They provided clear instructions on the required paper/documents.

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    Reviewed Sept. 20, 2024

    I'm very satisfied doing my education evaluation with WES. Though it takes some time to wait, but the it's worth it because you will get the most reliably results from them. I will absolutely recommend it to my friends and families.

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    Customer ServiceStaffProcess

    Reviewed Sept. 19, 2024

    WES provided an excellent service in evaluating my international credentials. The process was straightforward, and I appreciated their clear guidelines for submitting documents. Their customer service was responsive, and the evaluation was completed within the expected timeframe. I was impressed with the detailed report, which met all the requirements for my immigration process. Highly recommend WES for anyone needing reliable credential evaluation services.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 19, 2024

    No customer service. Terrible turnaround time, much worse than promised. Only partial reimbursement. Go with ECE instead. They won’t check emails either. They are dishonest and it feels like there isn’t even a human on the other end when trying to reach out.

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    Reviewed Sept. 19, 2024

    I would give it zero if that was an option, my account was open on January 2024 to now - WES claimed they didn’t receive one of my transcripts however after reaching out to DHL got photo evidence to confirm was delivered. Weeks after WES confirm yes it was received however this can only be sent electronically (even though on the tab view require documents shows it's accepted). Wes “specialist” guided me to hidden area on the website that shows otherwise. At this point the account became inactive – where I had to pay to reinstate – I request - drop that course and complete assessment was advised I need to do that request myself. On the 27th of Aug I made and was advised it will take 14 days to conclude. It's now 19th Sept and WES is still unable to provide me with an update.

    I have spoken with a few agents. Everyone story was different – also spoke a lot with the supervisor “Tina”. After wasting my time, money along with 22 days passed WES still unable to conclude the assessment. I would never use this service and not recommended to anyone, there are more reliable services like Comparative Education Service (CES), International Credential Assessment Service of Canada (ICAS) International Credential Evaluation Service International Qualifications Assessment Service (IQAS). My WES experience is a disaster. I will file a complaint on my less busier days with BBS and consumer protection.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2024

    I will never recommend WES to anyone. Not even to My pure enemy. They are liars. Because of WES, I didn't get my scholarship. Because without my credential, I can't get a scholarship. They've had my file for over 8 months and nothing. I can't register for fall 2024 because without my credential I can't register. After all that, they forced me to pay $50 for reactivation fee. In total, I paid $278 for an evaluation that I didn't receive. Oh God! Is because we are not from here or what?They take advantage of us international students. But don't forget that we foreign students will become the authorities in the U.S. We'll see in the future.

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    Customer Service

    Reviewed Sept. 16, 2024

    All of these 5 star reviews are complete lies, WES is really, really, really terrible and it’s really surprising how they’re being allowed to play monopoly in North America. Customer services are a bunch of stalling liars and technically use the same tactics and sentences like “we will escalate this” when in reality they have no connection to any other departments. It’s really frustrating seeing these fake reviews here and on YouTube. And there’s no other competitors and we all definitely need this service, so yeah we can cry them a river. If you’re reading this before using Wes. Please don’t pay them any money.

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    Customer ServiceSales & Marketing

    Reviewed Sept. 16, 2024

    I have submitted my application in June the 21st to be precise. It's now approaching oct 2024. I haven't heard nothing from WES, the university I attended in the uk was very efficient and communicated timeously, they sent my transcript to wes for evaluation I haven't heard from wes. When I try to call them I'll be waiting close to an hour with high volumes of calls. I even missed registration for this fall. I don't think I can recommend anyone. I feel scammed.

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    Process

    Reviewed Sept. 16, 2024

    I recently used WES for my credential evaluation and, like many, was a bit nervous during the waiting period for my assessment results. I frequently checked the system for updates, which made the wait feel longer than it probably was. However, the anticipation was well worth it when I finally received my results. The process was thorough and professional, and the outcome was exactly what I needed. Despite the wait, WES provided a valuable service and delivered a comprehensive evaluation that met my expectations. If you can be patient through the process, it’s definitely worth it in the end.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2024

    Everything is good at the end but they have some agents who don't pay attention at all. I had already done US credentials, I just needed a switch for Canadian credentials. They told me what to do. After doing that my application took a couple of wrong turns. I wrote countless mails explaining my situation to them. I was lucky to talk to an agent after several calls totaling a wait time of 109 mins waiting mins online. But this agent was awesome. Less than 1 week after the call I got my credentials. Though it took 5 months I have a happy ending.

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    Punctuality & Speed

    Reviewed Sept. 15, 2024

    I had it would take a terribly long time but that was not my case. I was very impressed with how swift it was, they did a fantastic job. I’d say the bulk of the problem lies in your institution sending your credentials on time, once that is done, you should hear back from WES in 3 weeks (that’s how long it took for me).

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 15, 2024

    Highly recommend. I did both certifications with them for two countries, good service and friendly. The process took two months to be completed and now I have everything on time. I contacted them to ask some questions about the transfer and was pretty easy to do it.

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    Reviewed Sept. 14, 2024

    Ask if your university has a partnership with WES where they send all documents digitally after you translate your transcripts and diploma. Your university will send it over to WES and the ECA gets done faster. My university has it and it’s worth the effort! Ask your university if they have this partnership.

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    Coverage

    Reviewed Sept. 13, 2024

    The worst. After 30 days I am still waiting for my evaluation. Check their refund policy. Their services are horrible. I definitely do not recommend this company at all. They do not even give you a timeline for your application. Based on their policy you might even want to wait for more than a year to get your evaluation. People get degrees in one month, what are you guys doing????

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 12, 2024

    I had trouble getting the uni to send my transcripts, but WES did its job real quick and I appreciate that, because the evaluation was completed only a day after submitting my application to IRCC. Completion was estimated to be October 7 and I screamed joyfully when I got an email that it was completed on September 11. I recommend WES.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2024

    Straightforward and easy-to-understand report. Promptly delivered before the expected date. Properly submitted to all units as I expected. During my call to customer service, the officer attended to me properly and tried to do the extra to resolve my issue.

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    Customer Service

    Reviewed Sept. 12, 2024

    My experience with WES was a roller coaster one, I appreciate your authenticity of evaluation of our credentials, however, I was disappointed when you requested me to let my school send my transcript directly to WES. But after a couple of days, I received information on my updated account that you have not received it, when I contacted my school, they sent me a copy of acknowledgement of receipt from you. Subsequently, I appeal to my school to send another copy of my transcript to WES. That’s where I received a confirmation from you that you have now received all the documents you need for my evaluation. This made me went through some psychological and emotional trauma so kindly check the process of receipt of documents always.

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    Installation & SetupProcess

    Reviewed Sept. 11, 2024

    My experience with World Education Services (WES) for the evaluation of my bachelor's. The process was smooth, efficient, and transparent from start to finish. They provided clear instructions on the required paper/documents,

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    Punctuality & SpeedProcess

    Reviewed Sept. 11, 2024

    My experience with WES was fantastic. I got my evaluation done within three weeks, which came as a surprise. The whole process was fast and simple. I am fascinated and would like to recommend WES to anyone willing to have their credentials evaluated.

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    Process

    Reviewed Sept. 9, 2024

    WES offers highly reliable and professional services. To avoid delays, it's crucial to carefully read the requirements and submit the correct documents. Patience and accuracy are key for a smooth process.

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    Verified purchase
    Price

    Reviewed Sept. 8, 2024

    I liked the fact that the procedures were outlined appropriately but I think it is expensive and for such costs, it should be done at a quicker rate. Maybe they can consider having a basic and a premium rate to support people with limited funds for this while the premium expedites the process for others in that. Generally, I was satisfied with the review and the follow up.

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    Customer Service

    Reviewed Sept. 8, 2024

    WES through QC helped process my ECA report for the Canadian IRCC seamlessly. It was an easy experience because I didn't have to contact my institution at all, and QC kept me abreast of their steps by providing weekly updates. It took about 3 months, and it took that long because of the delayed response from my institution.

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    Customer Service

    Reviewed Sept. 7, 2024

    I paid $225 for my transcript to be converted and the website guaranteed 7 to 10 days. After 1 month, I contacted customer service and they requested I give them another week. After a week and a half, I contacted them again and they basically gave me the same runaround, stating that they are behind. I then immediately requested to cancel my application because they were clearly not fulfilling their end of the deal, and, "according to their refund policy", they are entitled to withhold $52 of the payment!. It is no wonder, that my credit card would not let the transaction with them go through! Complete sham!

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    Staff

    Reviewed Sept. 7, 2024

    Excellent experience, amazing results. I highly recommend this service. I will recommend this evaluation to every IMG, and any foreign professionals that wants to acquire a very detailed and prestigious evaluation. Kind regards Luigy **. MD., RN.

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    Customer ServiceOnline & AppProcess

    Reviewed Sept. 6, 2024

    I am writing to express my complete dissatisfaction with the service I received from WES. The website clearly stated that the evaluation process would take 35 working days, but in my case, it took more than three months. This significant delay resulted in me missing the Fall intake for my admission, which has been incredibly disappointing.

    Not only have I lost valuable time, but I also feel that my energy and money have been wasted in this process. I relied on WES for a timely evaluation, as stated on the website, but the lack of communication and extended delay has caused unnecessary stress and frustration. I sincerely hope WES takes customer commitments more seriously in the future to avoid such issues for others.

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    Reviewed Sept. 6, 2024

    I had a wonderful experience with WES. It was quite seamless. It took less than a month after my transcript was received by WES for me to have my evaluation. I will recommend WES always for evaluation

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    Reviewed Sept. 6, 2024

    Good website experience...but the processing is now taking long than usual. But WES is the best. Good reactivity and nice customer care. WES could try to improve their time processing for emergency cases.

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    Customer Service

    Reviewed Sept. 3, 2024

    Horrible service. They were supposed to take my Canadian equivalency and shift to US. A 2-day job is taking them 3 months. Thanks to their incompetency I’ve lost my US immigration visa appointment which asked for the document. My request has been escalated 7 times in vain. The answer? “We’re switching to a new system and it’s taking long”! Should be that be disclaimed before people pay money??!!

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    Reviewed Sept. 3, 2024

    My experience with WES is extremely frustrating. I submitted my marks of statement (transcript) through my University and courier both. My college is also included in their autonomous college list. At first they updated in my WES account that they are processing my package in June, 2023 and now they emailed me that they haven't received my marks of statement. It has been months.

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    Reviewed Sept. 3, 2024

    I think people should consider other evaluation services than this WES. I have missed 2 graduate opportunities because of their lackadaisical approach to evaluating transcripts. I submitted my documents since April and WES says everything is complete and good to go, this is september and yet evaluation is still in progress. I was unable to resume this August and with the way things are, if WES doesn't complete the evaluation I still can't resume in January.

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    Reviewed Sept. 3, 2024

    Ridiculous service. No response to customer service. Customer care agents do not have any information. There are flexible competitors available. It has been more than 8 weeks and still waiting. I lost job because of timings and no response, ETA. Status: We are processing a new package or document for your application. It's joke.

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    Customer ServiceProcess

    Reviewed Sept. 1, 2024

    WES evaluation took too long for me but their response every time when I called was top notch. I am really satisfied the way they handled the process but it was time consuming for sure. I will not recommend if you want to get your ECA done at last moment but if you have about 2 or 3 months I would recommend WES.

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    Customer Service

    Reviewed Aug. 31, 2024

    My experience with WES was amazing. Although I had to be patient for 5 months to receive my credential evaluation. I was very satisfied with the customer service which helped with my request to cancel the evaluation of my Masters credential. More to that, My credential evaluation was available before the 20th September as programed. I highly recommend WES for your credential evaluations.

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    Customer Service

    Reviewed Aug. 30, 2024

    Do NOT use WES! If there is one review you listen to, let it be this one. I am Canadian. I graduated from a Canadian university and paid to have an evaluation, so I could work across the border. I assumed that my evaluation would have been straightforward. I made the same mistake of scrolling through reviews (almost all negative) and still used WES. Big mistake! To me, the 5 star reviews on this page are definitely questionable, in terms of legitimacy. It’s been over 2 months and I am still waiting for my evaluation. I have called customer support numerous times. And each time they tell me they “are escalating the matter”. FYI… customer support has no connection to the evaluators. They have no information about your report/time line or anything useful. Basically… customer support has no clue what’s going on with your evaluation. WES Customer support service seems more like a formality, but no actual service.

    The website (once you log in) provides you with an “estimate date of completion”. It’s bogus. My estimated date of completion has come and gone. Weeks ago! They don’t understand they are playing with people’s livelihoods. Or they do and don’t care. The sheer amount of stress and anxiety of having to wait months, wondering whether your degree/education will be considered equal/transfer, is awful! They are not making it any easier. If time is of the essence… DO NOT USE WES! If you’re an anxious person… DO NOT USE WES (the waiting and checking your profile multiple times a day-for weeks turning into months-will drive you nuts).

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    Customer ServiceStaff

    Reviewed Aug. 30, 2024

    This is the worst service I’ve ever experienced! The customer service agents are all the same—no matter who you talk to, they keep repeating the same useless script that does nothing to resolve my issue. They initially claimed that the standard service would take up to 14 days, but it’s been 3 months, and my evaluation is still stuck! I have already missed the start of the first round of my class, and now I’m about to miss it again. This is beyond frustrating and utterly unacceptable!

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    Reviewed Aug. 27, 2024

    The online page made me clear what did I need for my Master's degree application, it took a bit of time but everything was clear for my evaluation. It is pretty straightforward. I appreciate the help and time for sure

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 26, 2024

    WES is simply the best. I would recommend everyone to use this as an evaluation tool. It's legit and WES is doing what it purports to do. Customer service is very fast and action is immediate. Email response is exceptional. I'm just overwhelmed with my evaluation in particular.

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    Punctuality & SpeedOnline & App

    Reviewed Aug. 25, 2024

    I was introduced to WES by a workmate and immediately jumped on to it. In short period of time, I had my evaluation completed. If I had known WES, I would have made a huge stride in my educational journey. Their website was super friendly and their connection with a lot of educational institutions is marvelous.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 24, 2024

    Horrible experience. 2 months since submitted the application, still have not received the evaluation. No reply from the customer service team. Just an awful experience. Not recommended at all. I am not sure if it's a scam.

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    Customer Service

    Reviewed Aug. 23, 2024

    WES has been unresponsive to my numerous efforts to bring my application to conclusion. The application was submitted August 2, 2024. An update to my account was posted August 6, 2024 indicating they were reviewing documents sent by my university. I have called three times and inquired online regarding no change in status since August 6, 2024. I keep getting stall techniques and am told to wait a few days, repeatedly. I have specifically asked for someone who can bring this matter to conclusion to call me back. No one has called me back.

    This organization did not take any time processing my payment but seem to be having trouble providing the report I have requested. My university is a globally recognized university (top 10 in the world) in the UK that WES has indicated they have an established relationship with. There is no apparent reason this report has not issued in a timely manner.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Aug. 22, 2024

    Very slow service, nearly impossible to reach them out, and when you can finally reach them out they are of no use at all. It seems like the departments inside have no idea of what’s going on in other departments, so when you call customer service to give you an update on your application they’ll ask a dozen questions just to answer you it’s still in process, something you can easily check on the website. They don’t tell you if something is missing, what step it’s at, how long it’ll take. If you call them, and are lucky to get through, you leave just as blind as you went in.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 20, 2024

    Very slow, inadequate and unprofessional customer service representatives. Very rude and arrogant. Unable to deal with issues and help customers in attending to their needs. I regret having to go through WES for evaluation of my transcripts. Very poor from them.

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    Customer ServicePunctuality & SpeedStaffReliabilityProcess

    Reviewed Aug. 19, 2024

    I recently used WES for my educational credential evaluation, and I must say the process was smooth and efficient. The online platform is user-friendly, with clear instructions on how to submit documents. Once I provided the necessary paperwork, the processing time was reasonable, and I was kept updated throughout. The evaluation report was thorough and accurate, aligning well with my expectations. The final document was detailed and professional, making it easy for me to use for immigration and educational purposes. Customer service was responsive and helpful when I had inquiries. Overall, WES provided a reliable and efficient service, and I would highly recommend it to anyone needing credential evaluation.

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    Customer ServiceStaffProcess

    Reviewed Aug. 19, 2024

    My experience with WES was smooth and great. Although I have experienced some delays in getting my evaluation done, it has nothing to do with WES; it took a while for educational institution to send my transcripts. On the other hand, as soon as the documents were received by WES, it took less than 10 days to get my evaluation report. Also, WES engaged me throughout the process by constantly sending mails to tell me what stage the process was in. The customer service representatives at WES were very helpful and answered all my questions patiently. Overall, the process was excellent. I am thoroughly impressed with WES services and I strongly recommend.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2024

    My experience with Word Education Service was full of suspense, given that I did it myself and without any particular previous experience. The ease given to the user in filling out the various forms is a major asset. I was just worried about how long it took, but that's not the Word Education Service Staff's fault, but because the responses were slow in getting to them. At the end of this experience, I strongly recommend Word Education Service to everyone. Those who plan to do a diploma equivalence!!!

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    Punctuality & SpeedStaffProcess

    Reviewed Aug. 16, 2024

    My experience with World Education Services (WES) for the evaluation of my bachelor's and master's degrees was fantastic. The process was smooth, efficient, and transparent from start to finish. WES provided clear instructions on the required documents, and their online portal made it easy to track the progress of my evaluation.

    The turnaround time was impressive, and I received my evaluation report sooner than expected. The detailed assessment was thorough and accurate, giving me the confidence I needed for my next steps. I highly recommend WES to anyone seeking credential evaluation services. Their professionalism and commitment to excellence truly set them apart.

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    Ease of Use

    Reviewed Aug. 15, 2024

    I strongly recommend WES for anyone in need of credential evaluation services. My experience with them was incredibly positive, thanks to their user-friendly website and streamlined processes. From the moment I accessed the site, I was impressed by its clarity and ease of navigation. Finding the information I needed was straightforward, with well-organized sections and intuitive design making the entire process smooth.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2024

    I am writing to express my profound dissatisfaction with the services provided by World Education Services (WES). My experience with WES over the past few months has been full of frustration and disbelief at the level of incompetence and blatant disregard for customers' time and career aspirations. Below, I outline the specific issues I encountered:

    Excessive Delays: I created an account and paid the requisite fees on March 19, 2024, expecting a timely and professional evaluation of my credentials. However, nearly four months have passed with minimal progress. This delay is unacceptable, especially considering the critical role that timely credential evaluation plays in career advancement and educational opportunities.

    Ineffective Communication: Throughout this period, I have made numerous attempts to follow up on the status of my evaluation via emails and phone calls. Each interaction has been met with vague responses, a lack of clarity, and promises of action that were not fulfilled. This lack of effective communication reflects poorly on WES's customer service standards and exacerbates the frustration of an already prolonged process.

    Incomplete Work: After months of waiting and repeated follow-ups, I discovered that WES’s work was only half-completed. This incomplete evaluation is not only disappointing but also suggests a significant lapse in the quality of service and attention to detail that customers rightfully expect from a professional evaluation service.

    Unjust Additional Fees: To add insult to injury, I was informed that I would need to pay additional fees for WES to complete the work that should have been finished initially. This practice is nothing short of extortionate, compelling customers to pay more for services that were already promised and paid for. I paid a total of $222.00 ($160 for evaluation – Document-by-Document with ICAP + $12.00 Standard delivery + $17.00 UPS Ground + $33.00 Additional Copies), and now they are telling me to pay $160 again for them to finish the service that I paid for already. Such a policy indicates a disturbing prioritization of profit over customer satisfaction and ethical business practices.

    In light of these points, I strongly believe that WES's operations are marred by inefficiency, a lack of accountability, and an apparent disregard for the impact of their delays and errors on their customers' professional and educational futures. This experience has not only caused significant inconvenience and stress but has also undermined my trust in WES as a reputable institution.

    I urge WES to take immediate corrective action to address these issues. This should include a thorough review of their operational procedures, enhanced training for customer service representatives, and a commitment to completing all evaluations accurately and in a timely manner without imposing unjust additional fees. In conclusion, my experience with WES has been highly unsatisfactory, and I hope this review serves as a wake-up call for the institution to improve its services. I would appreciate a prompt and satisfactory resolution to my case, reflecting the professional standards that WES claims to uphold.

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    Reviewed Aug. 15, 2024

    Go for any other designated organizations other than WES. I spent a significant sum on my evaluation for the Canadian college application. Unfortunately, I haven't received my official report through mail, nor have I found any option to download it from my WES account. To resolve the issue, I contacted their customer service, inquiring about the download problem. They informed me that downloading the official report isn't possible from their account, suggesting that I order an additional copy by mail for an extra 48 CAD. I asked some friends, and they shared screenshots from their WES accounts, which showed a "Download official report" button. They were able to download the original report and submit it to IRCC for immigration purposes. This situation is extremely frustrating, as international students investing a substantial amount to move to Canada, we expect these organizations to be more accommodating in their processes.

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    Verified purchase

    Reviewed Aug. 15, 2024

    Pls respond or refund. Since May my waec is been on hold there are other companies to go to for evaluation pls. Pls refund me back. I paid too much. What else can I say? I contacted Wes for evaluation since May.

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    Process

    Reviewed Aug. 15, 2024

    I’m very satisfied with their services all through the process. Strongly recommend you. They let me how the process was going and the results was sent to the address where I wanted to apply by them directly. All the services are very completed and comfortable. 10 of 10.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 14, 2024

    I submitted my documents for evaluation in early July and it's now mid-August. Despite promises of escalation when I called customer service (twice!), I'm getting nothing but radio silence. This evaluation is time-sensitive and directly impacts a deadline with USCIS. I was never informed of any backlog that would cause these kinds of delays. Their lack of transparency is outrageous. Now I'm left scrambling and facing serious consequences because of WES's incompetence. If you're on a deadline, look elsewhere! This level of service is beyond unacceptable.

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    Customer Service

    Reviewed Aug. 13, 2024

    Lost my Job because of WES: They never verified my PhD degree from a Central University in India. The Customer service was responsive until payment was done then they had no clue about the process. They only keep saying, "We did not receive your documents." I almost my job offer.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 13, 2024

    I'm extremely dissatisfied with the service I've received from World Education Services (WES). Despite submitting all required documents, transcripts, and payment on July 15, my application remains on "hold" with a status of "waiting for your document(s)" as of August 13. I've received confirmation from the clearinghouse that my transcript has been retrieved since July 16, yet WES claims otherwise. I've attempted to contact WES multiple times via phone and message, only to be met with unfulfilled promises of updates. The latest agent I spoke with, William, informed me that my evaluation would take 2-3 months, contradicting the 35-day timeline advertised on their website.

    I'm appalled by the lack of transparency, unprofessionalism, and misleading information. WES promptly processed my payment but has failed to deliver the promised service. I strongly advise against using their services and will not recommend them to anyone. This experience has left a sour taste, and I'm starting to question the legitimacy of their operations.

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    Customer Service

    Reviewed Aug. 13, 2024

    I am disappointed with WES customer service. I apologize for my negative review, but if I had the chance, I would not have evaluated my transcripts. Since July 9th I have been waiting for my reports, but they did not respond to my questions or explain. I do not recommend WES to my friends. Furthermore, I paid for the service upfront, but the quality did not meet my expectations. It was a good lesson for me and I never recommend it to everyone who is seeking to evaluate her international documents.

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    Punctuality & Speed

    Reviewed Aug. 12, 2024

    Poor response/customer service. Timeline show In Progress for long long time and doesn't show why it is In Progress. No clear information or anything needed from applicants. Wasted my money, time and also missed my admission timeline. Please avoid this and find out alternatives.

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    Punctuality & SpeedProcess

    Reviewed Aug. 11, 2024

    I recently utilized the services of WES to evaluate my foreign education credentials, and I couldn’t be more impressed. From start to finish, the process was fast and efficient. I hope that many people understand the problems of wes about the number of evaluations of the world to complete. It's not easy; so for me the process is perfectly planified.

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    Customer Service

    Reviewed Aug. 7, 2024

    Sincerely I usually don’t give bad or 1 star reviews basically because I understand the basis of creating a business and wanting to meet up with customers needs efficiently and professionally, while also having it done on a timely basis but unfortunately World Education Services (WES) is the worst evaluation company anyone might ever want to deal with, as they would sweet talk you from the beginning of your registration process, then eventually take your money and behold, you would have them delay you and find it hard to call them, sometimes drop your calls while on the phone with them, and the worst is the fact that they would eventually make you miss your deadline date with nothing being done to your documents. So kindly research a better evaluation company if you want peace of mind.

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    Staff

    Reviewed Aug. 7, 2024

    My experience with WES was nothing short of awesome. Despite the delay from one of my institutions in getting my results verified, it took WES 4 days from when every documents was completed to sending my report. I will recommend WES to people around me anytime any day. Well done team, you guys are doing a great job considering the volume of requests you get. Working with a prestigious company like WES has always been my dream. Kudos to you all.

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    Reviewed Aug. 6, 2024

    It's horrible to learn how country like USA is allowing such company to play monopoly in this country. They are making tons of money destroying not only students life and career, also the country from having great talents. They have no clue how the education system works in different parts of the world. they have bunch of armature who evaluate the foreign degree without realizing how their lack of knowledge and training is destroying someone's life. It's a humble request to USA appropriate authorities to look into this matter.

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    Customer ServiceProcess

    Reviewed Aug. 4, 2024

    It's good if you want to apply for schools outside of your country as well as considering a course you wanted. The process takes a month but it does the job well, gives you updates about your process in your email.

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    Customer Service

    Reviewed Aug. 2, 2024

    I wanted a copy of my evaluated transcript to be sent to my school. The school did not receive it and WES never responded to my emails nor pick up my calls. There is no way to contact them aside from email and they never respond. Don’t work with them.

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    Process

    Reviewed Aug. 1, 2024

    I am an international dentist applying for a dental program in the USA, and my experience with WES has been extremely frustrating. I submitted my documents in early June and received confirmation on June 26th that all materials were received. I requested a course-by-course evaluation, which WES claims takes about 7 business days. However, nearly two months have passed, and I have yet to receive my report.

    I called to emphasize that my deadline was July 20th, and the representative assured me that she would escalate my case. Despite this, on July 17th, I was informed that my documents were still being analyzed and that the evaluation process could not be rushed. I tried several times on different days to talk with a supervisor but no supervisor was available.

    WES seems to misrepresent their timelines, which is incredibly disappointing. As of today, July 31st, I still have not received any updates. Their lack of accountability has jeopardized my opportunity to start my dental program, forcing me to postpone my education for an entire year. I cannot recommend their services based on my experience.

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    Sales & Marketing

    Reviewed July 30, 2024

    This company is a scam, do not use them. I have spent thousands of dollars applying to schools just for me not to be able to attend due to this unprofessional company. They promise you a delivery from 10-15 days but somehow say there might be slight delays. Slight delays to me sounds like a few days extra. It has been over a month and the schools I have applied to have not received my transcript. They can't give you a status update at all, not whatsoever. It still saying analyzing my transcript that I uploaded a month ago. Supervisors cannot even give you an update to what is going on. Taking over $250 from people and not even being able to give an update is ridiculous. Because of this company I cannot go to graduate school even though I have been accepted to several schools. Do not use under any circumstance.

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    Customer ServiceStaff

    Reviewed July 29, 2024

    I have the worst experience with WES. They only take money but are not responsible; their customer care service is the worst one. If you have an alternate option than WES; please choose that one. WES will take their own sweet time to process the evaluation and when you call customer care they will talk to you like they are not working for WES. For everything they will ask you to send the Contact US form and the Contact us form team always sends very generic standard answers to your query. So it is like most likely if you have a problem you will get a resolution very late.

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    Customer Service

    Reviewed July 29, 2024

    Don't use this company. I started this process in September 2023 and it now July 2024 and the status is still in progress. "Status: In progress" I have called the customer service number and They have escalated my case four times. DO NOT USE THIS SERVICE....

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    Punctuality & SpeedProcess

    Reviewed July 28, 2024

    I was very satisfied throughout the process. It was great value for the money. I would definitely refer WES to everyone who seeks a professional, accurate, and fast evaluation experience in the future.

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    Customer Service

    Reviewed July 26, 2024

    They have my document of only ten courses from well known University in the United States and every time I call the customer services say "I will escalate it for you". Last time, they emailed me that it will be ready in two weeks. I called them after two weeks, they said, "It ready and we sent it to the association you want us to." I said I do not see the update in the system, they said it is only technology issue. "Do not worry". I said fine. Called them again after 1 week, a guy told me it is only one step and it will go in one or two days. I called them after one week, they said there is an online portal. Use it to contact the reviewers. Me only looking at them as group of lazy liars.

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    Customer Service

    Reviewed July 25, 2024

    Worst service ever. 3 months ago they received my files. They haven’t even been looked at yet. Customer service is a joke, my request has been escalated 3 weeks ago, still no update. Please consider competitor.

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    Customer Service

    Reviewed July 24, 2024

    Worst service provider I've ever worked with. My university sent the documents and I called to ask if everything was ok. I was told that all documents were received and were ok. After 65 days and 4 calls demanding updates, they changed the status (until then it was "waiting for documents") saying that the documents were not ok. I asked for a cancellation and I still haven't gotten my money back.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 22, 2024

    Very satisfied through all the process. I would definitely refer WES to everyone who seeks professional, accurate, and fast experience with evaluation. Everything is clear, and the customer service is very good and helpful..

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    Process

    Reviewed July 21, 2024

    My experience with WES was nothing short of spectacular. Although I experienced some delays in getting my evaluation completed, it had nothing to do with the company; it took a while for educational institution to send my transcript. However, as soon as that was sorted out, it took less than 2weeks to get my evaluation report. Also, WES engaged me throughout the process by constantly sending mails to tell me what stage the process was in. Overall, the process was seamless.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2024

    The WES team is so co-operative and they are quick. I would suggest others to you WES for their credentials. WES your dedication and hard work are truly inspiring. I am grateful for your contribution.

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    Staff

    Reviewed July 20, 2024

    The service, quality, and website navigation are great. The professionalism by representatives are awesome. The only problem that I saw is the time of evaluation. Besides that, everything is high quality.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2024

    Do not recommend this company if you need the evaluation completed in a timely manner. I am from Canada and my degree is from an English speaking University that is accredited in the US. My transcript was sent to WES per their instruction within two days. They acknowledge receipt in my account on June 16th. Still have not received anything, no updates. I finally called them today, July 19th, and I was just told that they are behind and a request to rush would made. When I asked if they are going to provide a discount considering it has been over a month already, I was told no. Definitely would not use them. FYI, I only need a document by document, not GPA or Course by Course!

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    Online & AppProcess

    Reviewed July 19, 2024

    It was extremely easy and time-saving. The website is also easy and helpful. Results of the evaluation were also perfect. I would definitely suggest it to my friends and family. It took more time but I was happy through the process.

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    Customer Service

    Reviewed July 19, 2024

    Overall, a frustrating experience with a positive outcome. The most frustrating part was understanding the exact requirements for sending them my academic credentials from back home. I had two goes at it. The first one failed because I did not meet the requirements. I had to spend over an hour on the phone trying to get to the bottom what those requirements were. Once I understood them, I re-submitted and received my evaluation report within a couple of months. The evaluation confirmed the academic credential level that I expected, so overall I am satisfied. Was it worth the money I paid to get it done? Only time and my immigration experience will tell...

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    Customer ServiceOnline & App

    Reviewed July 18, 2024

    This company has to shut down. They are first-class scammers. It says on the website that the evaluation would be done in 7 days, but here I am 23 days later still waiting without any update from their end. Add to that the customer service is extremely terrible. They tell you that your case has been escalated but no one actually cares about you. Reference Number: **. Avoid those scammers at any cost. This would save you a lot of time and money.

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    Punctuality & Speed

    Reviewed July 18, 2024

    If I could give it 0 stars I would. The description of the service promises 7 working days to complete the evaluation. 10 weeks later - no results, no explanation, no indication how much longer it might take. Calling them does not bring any clarity - indefinite delay, no information, no manager to talk to. Avoid this disastrous company and take your business somewhere else.

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    Customer Service

    Reviewed July 16, 2024

    Please DO NOT use this company!! I paid $245 for them to send my transcript to my college and they have not done so!! It has been 2 months of no response from them!! Whenever I call customer service requesting assistance I can never get a clear answer on why it's taking so long when they advertise a 7 day process!!!! I have missed my college deadline and I need my refund!!!!

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    Customer ServicePunctuality & Speed

    Reviewed July 16, 2024

    I would not recommend using World Education Services. They promised that they would convert my educational credentials within 7 business days after they received it. I have been waiting for a month and a half since they have received my documents. I have called and emailed and the only response I've received is "they will put a note in the system about my message." Could you please message me directly to tell me why my documents are over a month later than the promised service that I paid over $370 USD for? Please help as I am unable to put the university degree in my job interviews until it is converted. As a customer, I cannot in good conscience recommend this organization to anyone in need of converting their educational credentials.