World Education Services
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World Education Services Reviews
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I believe that the WES evaluation service is definitely value for money and has a big impact on finding jobs. I am very pleased with the service I received from the team and I would like to take this opportunity to thank you for your efforts. However, there are some areas that I think require improvement. Firstly, the mobile app and website need to provide more detailed information regarding the status of the application. It is not clearly mentioned whether the documents are pending from the candidate or institute. I found this to be a major issue, as it led to confusion and unnecessary delays.
Secondly, when calling the help centre, I was only able to receive limited information from the representatives. They were unable to answer all of my queries and I believe that the call centre application needs to be improved to provide more information to the help centre people. In conclusion, I would like to say that the WES evaluation process was good overall, but I would like to see improvements made in the areas I have mentioned. Once again, I appreciate the work done by the WES team and look forward to working with you in the future.
WES was exceptional in their service. Due to a delay in receiving transcript from my UG University, my PG application was about to get withdrawn, but WES saved my application. Initially WES had given an estimated completion date of February 16, 2023. The University to which I applied had set a deadline of February 15, 2023 to submit all documents. I requested the University to consider my document, which was supposed to reach them on 16th. But the University rejected the request. Without much hope, I approached WES on February 14, 2023. The representative understood my concern and escalated the request and informed me that they would do their best to expedite the process. Even then I had zero hopes.
On February 15 morning, I called WES again to request for the last time. I got the same answer that the request has been escalated. I decided that it's not going to happen and the effort, time, money invested for evaluation and University application has went in vain. However, just few hours before the deadline, I got a mail from WES regarding the completion of evaluation and the same has got reflected in the University's application checklist. Thanks WES for considering the request. Being a International Student, it needs lot of investments in terms of money, effort etc for applications, transcripts and evaluation. Due to some unavoidable circumstances, if there is a minor delay, Institutions can consider request, as WES did. WES is awesome!!!
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I had already given up after being turned down by a university three times because my credentials weren't geographically recognized. However, when I got the email letting me know that I could take the WES evaluation, I felt even more hopeless because so many people make it seem intimidating, corrupt and complicated, guess what? It isn't at all, my grades weren't affected, the customer service was excellent, and overall, all I did was ask my school to send my transcripts to WES.
So I applied to WES to have both my level 4 and level 5 diplomas in computing evaluated. At first, I thought the process would be difficult, but trust me, it is not at all difficult; all you need to do is give WES accurate information. For me, the full process took 17 days. I began on November 2, 2022, and received my evaluation on November 19, 2022. Here is a breakdown of how the process went, I paid my evaluation fee to WES and received my reference ID, then I contacted my school, NCC Education, and in 2 to 3 days WES had already received my diploma transcripts and certificates. Had I not had to change my order, the process would have gone more quickly. After I was finished, I saw a status update, and seven days later, which was yesterday, I received my evaluation.
Actually, I will say this is the best credential evaluation service in the world. Every step was clear-cut, explained, and understandable. Even though, it is not somewhat easy to get transcripts mostly in Nigerian tertiaries institutes. But when I eventually scaled through, because my school helped me from the start to the end and get the transcripts mailed to the WES. The experience with the WES to the completion of the credential evaluation was wonderful. The report was very ok, formal and highly presentable.
My advice to people in need of this type of service out there is that, do not wait till the time you will be asked to provide credential evaluation whether for academic purposes or immigration or jobs. Get it done in advance and from the WES platform, it can be forwarded to wherever it's needed. Yes, there were some delays experienced, majorly from my end, courier service delay also contributed a little. I applied for the Credential evaluation on April 11, 2022, and started collating all the required documents on 13th April 2022 in Nigeria. Delay from my school set in, courier delivery delay set in, and the transcripts eventually got to WES in Canada on the 6th of June, 2022. The secondary verification strictly between WES and my school started and eventually got my final evaluation on the 15th of July 2022. I love the whole process and it was wonderful. You will never regret getting your credentials evaluated.
I am from India and I was applying for higher education, the university asked my Indian grades to be converted to the US scale to proceed with the admission. I chose WES and the experience has been great.
- Website design and layout.
- All required info mentioned is clear.
- Tie-up with / able to recognise Indian colleges.
- Immediate status updates on the application both via email and mobile app.
- Evaluation report is done in 3 days and the same day delivered to the university.
- ICAP plan to store our evaluation and get a badge via credly to link it to social media like LinkedIn.Things I would like them to improve / dislikes
- Even though the help center is good, but its FAQ style.
- We need a customer support chat window as competitors like ECS and IEE provide 24/7.
- Phone support is good, but some agents need training while handling international clients as English is not our first language.
- I called thrice and in that 2nd agent (guy) was not that pleasant to talk to (felt like condescending tone) but the women agents were good.
- It would be great if you could provide call support for evaluation-related queries as the current support team are not aware of some questions and I was asked to submit a form.
- I asked my query via submitting the form, but the resolution was not satisfactory.
- The mobile app was great, but it was having performance issues and getting stuck on IOS.
- Fees were a bit on the higher side, it would be great if you have lower fees at least for students going for higher education as they are already short on funds.
PS: For those who graduated from NIT Bhopal, even though WES mentions they need official documents in a sealed envelope, our college can send Transcripts to WES electronically (I think via email), so please contact COE to send them accordingly for a faster process and avoiding to pay for the postal fee.
The overall process was pretty fast and efficient, the evaluation fair. Minor minus: the WES mobile app doesn't handle the dark mode view but the content remains relevant. I would definitely recommend.
If you are reading and you have the option to use any other services other than WES then please do. They will sit on your transcript evaluation and their customer care don't really know what is going on. The evaluation is not cheap and they take a huge amount of dollars to provide a very substandard service. I'm highly disappointed!
Absolute nightmare. I might lose my sponsorship because of terrible service and knowledge. The representatives have no clue what they are doing (except for one or two). I called several times to make sure I had the right documents, and every time they would say yes. Needless to say that they were wrong and forgot to mention important information. They do not care about you; once you paid, they simply forget. It is impossible to get a hold of a Director or Manager. If you are thinking to use WES, think twice. I regret choosing them. So thank you WES, because of you I might lose a Sponsorship, and my life depends on it.
WES provides incredible and reliable evaluation service, and this supports academic as well as career growth and development. My only concern is the fees which can be a barrier to most who would like to evaluate their university degrees.
My experience is satisfactory with the services offered by WES. This is a reliable company that helps you to get a credential evaluation for your foreign studies. The process is cheap, easy, and fast. I 100% recommend it.
World Education Services Company Information
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- World Education Services
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