
World Education Services Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About World Education Services
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
World Education Services provides credential assessments for students and professionals relocating to the United States and Canada. Since 1974, WES's services have aimed to facilitate academic and professional recognition, offering detailed reports and analyses for educational institutions, licensing boards and employers.
- User-friendly website
- Clear instructions provided
- Poor customer service
- Frequent document rejections
World Education Services Reviews
Filter by Rating
- (1,376)
- (286)
- (71)
- (32)
- (665)
Popular Mentions
- 4,885,617 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,885,617 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 16, 2019
My experience with WES was a nice experience because my university chose it for me as being one of the best and trusted evaluation agency. But the only thing which I wasn't fully satisfied is the time duration to completely receive my documents.
Reviewed Aug. 16, 2019
It is easy to understand the process and follow the steps as per the website. I got the assessment report as expected after submitting my documents to WES. Facility to use documents wise or course wise evaluation is a good idea. I have received link and this can be used in email signature or in resume to prove that our documents are authenticated.
Reviewed Aug. 16, 2019
I used the online login to request and track my credentials review. It was an excellent and easy experience. Also WES customer service provided speedy update in correcting an error I made in my mailing address.
Reviewed Aug. 16, 2019
They really work very good. They answer everything on time. I needed my evaluation for working and they send it before the date they already said. They are professional. If you follow the instructions you won't have any problem.
Reviewed Aug. 16, 2019
The application for evaluation was simple and structured. The steps were easy to follow. Once the application was done, status showed proper information. I needed an address change and that too was done with an email. Overall I was quite satisfied with their service and would recommend it to anyone any day.
Reviewed Aug. 16, 2019
It is a good platform to get our certificates evaluated, these are valid for most of countries and organisations and I found it very worthful. I understand that WES takes time to provide the evaluation report, but because of huge floating of customers it takes time for them to come back faster. Even though I would recommend getting an evaluation report from WES for any of career or immigration related purposes.
Reviewed Aug. 16, 2019
WES caught my attention because of their processing times, and all the access they provide through the account. I like to check the status, track my document, and have total involvement. I recommend WES, they were able to process my request in a timely manner and even with the heavy flow of requests being submitted to them. (That traffic is a good thing, people choose them for a reason.) They also provide an official credential badge that you can add to your social media, that's a cool touch. I'd love the ability to change my own address instead of making a request for a rep to do so... but nonetheless, I had no major issue I couldn't work with. That request was also processed in a timely manner. Again, I'm reviewing them because of their effort to improve and their persistence in customer success. I made a smart choice choosing them, and you should too.
Reviewed Aug. 16, 2019
Actually I needed ECA report for applying Canada that is why I applied WES for ECA report. One of my friend told me WES is best for this and I was surprised when I’m starting apply. At the beginning to end they support me all of stages to fill up everything and apply. If I need any kind of information I always contacted with them and within few minutes they have replied. I’m so much glad to apply there and get my report within short time. I suggest everyone who needs ECA report without any doubt they can apply in WES. Thank you.
Reviewed Aug. 16, 2019
WES claim the Director of Evaluations should be contacted if need be to make further enquiries on evaluated credentials. However, they refuse to state the email or phone number of the Director of Evaluations on their website or anywhere online. This is not good enough.
Reviewed Aug. 16, 2019
The service was great and fast. Love the outcome of everything that was provided and the ease of use. The payment step was fast, then follow by the instructions then the updates on the waiting period and the next steps. WES deserve a 5 star.
Reviewed Aug. 16, 2019
The evaluation has been completed faster and earlier than expected. All information is provided on website and APP. I could followed step by step without doubt. I love that the process is trackable. Recommended!
Reviewed Aug. 16, 2019
That was a good experience, all was clear and well explained. I recommended the service to my friends too, they already started the process. One negative thing is that the process takes a long time, if you can reduce it it will be amazing. Thank you.
Reviewed Aug. 16, 2019
I need to submit an ECA document for Canada permanent resident application. The agent told me to use WES for it. They received my academic documents in the middle of July and sent me an email that informed the document would be done in one month. But they could deliver it in 2 weeks. Moreover, all this information I could see on their website. It's easy to track what stage are your documents at. I would definitely recommend WES to all my friends who want to migrate to Canada. Oh, and the price is very reasonable, around 250 USD. :)
Reviewed Aug. 16, 2019
WES is the best evaluation service you can use. The app is very helpful and easy to use. I got my degree certificate evaluated on time as promised by WES and also got the desired credentials. I am very satisfied with their service and would like to recommend everyone to use their services.
Reviewed Aug. 16, 2019
WES is a great choice for evaluating the international credentials for immigration and study purposes, also they have a great tracking system in addition to helpful customer service representatives. Also they have a great app to use for tracking and updating information.
Reviewed July 30, 2019
I am applying to Vet school this summer and we are required to work with WES. I paid for the services at the end of May. All my documents were submitted in June and I got confirmation that nothing else was needed from my end. It is now the end of June. I've called, emailed many times without getting a response. Their customer service representatives say they are "escalating" the issue to find out about the delay but no one has ever bothered following up with me or letting me know why I am still waiting. I will be filing a complaint with the Business Bureau and I suggest you look into that if you're on the same situation as me.

Reviewed July 30, 2019
IDIOTS. They issued cosmetology credentials, while I am an aesthetician, because on my foreign diploma they used cosmetology. They don't use the word "aesthetician" in Europe. All beauty specialists are being called cosmetologists. Here in America cosmetology is referred to a barber, hairdresser or nail technician. Now I have a problem, because I graduated 5 years studies (MA degree) and they want to call me a barber or a hairdresser? C'mon. Barber's education is like 2 years. This company is a big MISTAKE.
Reviewed July 26, 2019
I was in a middle of cramped time to send my ECA report to IRCC to submit my EE profile for preliminary eligibility evaluation process. To that end, I was needed to compare the processing time of different assessing institutions to come up with the shortest one. From the list of institutions mentioned by my immigration lawyers, I found WES to be the only Institution that complete the whole assessment process with only 35 business days and of course at affordable prices too. Eventually, i realized that this must be the reason which makes it on the top of my lawyers list.
Reviewed July 25, 2019
Simply, WES is the best organization for credential evaluations. WES has teams of professionals who made my experience easy and extremely satisfactory. In addition, WES has reasonable prices and reasonable time.
Reviewed July 25, 2019
WES service is the worst in the whole world. Once, you do any credential assessment from next time, you are stuck. For my case, I got evaluated for Immigration. Next time, when I tried to do an assessment for Education, they asked me to do the same things with more Fees!! It's ridiculous. At one stage, they ask you to mail the Officials documents or get officials to mail them your documents, which is acceptable in the first case. But, for the next cases, it's ridiculous.
They did not design their services for Immigrants. It's for international students, but, when these people land in Canada, they won't be there for any help!! Lastly, they have a world-class customer service - who never reply to you or receive your class. Its like Mafia. Being a Canadian, it's really depressing to see such primitive or Cunning business process by WES. They will force you to the same tasks for every
Reviewed July 25, 2019
The experience of evaluation was smooth, filled with instructions. Not complex to follow, website is very helpful and easy to surf. I would recommend the organisation to people who are in search of appropriate service. I am very satisfied with the experience.
Reviewed July 25, 2019
All the process is very clear!! The instructions take you step by step and it keeps you well informed by e-mail or through the mobile application. Also the results were very accurate. I'm very satisfied with the service.
Reviewed July 25, 2019
Service was very satisfying and professionally conducted. I strongly recommend to my friends who are looking for immigration. I also recommend WES to improve the speed of evaluation of documentation process.
Reviewed July 25, 2019
It took a little bit time to complete my credential evaluation.. In fact my former University did not respond fast to the WES (to authenticate my transcripts) and I was almost closed to the deadline. But I definitely got my credential evaluation on time, for the PhD position I was applying for, in U.S.
Reviewed July 25, 2019
Organized, excellent follow up, easy payment, accurate. Easy online access, clear info, valuable, it's great feelings to get your education assessed by a reputable organization like WES, great experience.
Reviewed July 25, 2019
Easy and straightforward process. They have a user-friendly website which has all the instructions required to complete the process. Simply super happy with the entire experience. Couldn't have asked for a better interface.
Reviewed July 24, 2019
I chose World Education Services for the evaluation of my credentials for immigration purpose and WES has delivered accurate result for my academic qualification which was completed in a very professional and refined manner. However it would be more helpful if the time taken for completion could be reduced.
Reviewed July 24, 2019
All around well designed. Easy to use, intuitive, super clear and to the point. No non-sense type of website and overall experience. This is the way this type of service should be, in my modest opinion. Step by step explanations, detailed, but not overwhelmingly so - exactly what you need to get it right. Congrats for the User Experience team, the admin and web designers - your work saved me time, money and headaches that are frequent in this type of process.
Reviewed July 23, 2019
WES advertises that it takes 7 business days to complete an evaluation, yet it took them almost 4 weeks to do this. When I called, I was put on hold and my inquiry sent through their website was ignored until my documents were sent so they could reply with "we've already sent your documents". Avoid if you don't need this or pick a different company.
Reviewed July 22, 2019
I researched on the different available options for getting my credentials assessed. From four different options I looked at, WES was the provider offering a fastest and least costly service in comparison to the other options. Their web page included clear and easy to understand instructions, and their mobile app to keep tracking the status of my process was really useful and handy. Results were on time, I was offered additional options for direct delivery and courier service, as well as the digital badge for other to consult my assessment results. I am convinced this was the best decision I made to get my credentials assessed.
Reviewed July 22, 2019
I used the course by course evaluation for my bachelor and masters degree. The evaluation is 100% accurate and the value for money is totally worth it. After the evaluation, I received the official letter by post quickly.
Reviewed July 22, 2019
Overall it was a pleasant experience moving forward with WES, details provided by the online tracking was helpful & step by step evaluation details was provided in all aspects of evaluation. The only thing about the whole process was time consuming little more than 2 months. Else the experience was a better one.
Reviewed July 21, 2019
The application stage was so easy and all the instructions given were clear. They've provided all sorts of assistance to the clients and help button is available whenever you need help. They did set a realistic expectations that certainly did deliver great satisfaction to their clients. They were very prompt in responding to emails. The over all transaction was very smooth.
Reviewed July 20, 2019
WES provided me with a good experience with my educational credentialing with their unbiased and professional way of work. Their website is simple, clear and leaves no room for doubts or clarifications for the further steps to follow for an applicant.
Reviewed July 20, 2019
Extremely satisfied with the services provided by WES. The website is so user friendly that no other guidelines is required. In FAQ we will all the queries we want. Status of the application will be displayed with date of review. Liked it.
Reviewed July 19, 2019
I am Sudip ** from India. I am extremely satisfied with the evaluation of my education credential. I am planning to migrate to Canada. WES evaluated my education credential on time. Provided me with quick response with my requests. They did what was informed in the website, the entire process was well executed by them. I will like to recommend WES for any educational credential required for my friend and relatives.
Reviewed July 19, 2019
My experience with WES was overall good. In between after a month of receipt of my documents there was no status update by WES. So I called them on customer care. That is where I was extremely disappointed with the response of the representative. When i asked them the estimated time for the completion of report she replied “I cannot give you a specific time” to which I responded “will it take a month, 2 months, 6 months.” She repeatedly kept saying that she cannot say. This is one thing that threw me off. So I had to use Twitter to post my bad experience. To which they responded properly on time and immediately updated the status online and gave a ETA date. After a month I received the report. So it took approximately two months for the report. Overall I am happy with WES.
Reviewed July 19, 2019
WES Evaluation report of my academic credentials was mandatory criteria for my admission process in one of the Canadian university, although not all universities required it. My experience with the entire process went smooth as the all the information regarding applying procedures, payment options and required documents was clear. Moreover, my documents were evaluated accurately and delivered to the university and myself within mentioned time. Also, having a digital badge of my academic evaluation report I feel is an added advantage.
Reviewed July 19, 2019
They've provided fast, reliable, professional, and systematic assessment of my educational documents. I'll definitely recommend them to anyone who wishes to assess their documents hassle-free and professionally.
Reviewed July 19, 2019
World Education Services evaluation procedure was highly streamlined and the appropriate information provided by them made it easy to access, obtain and send the necessary information to complete the verification. Their responses to queries were prompt and they kept in regular email contact whenever my application status changed as it went through the process. Prompt delivery and email of digital copy as soon as verification was completed. Additionally included the option to attach a badge to my online profiles detailing my qualifications and their equivalence in an easy to read manner.
Reviewed July 19, 2019
The requirement of Credential evaluation is increasing tremendously. For me, the WES Canada has satisfied all of my requirements in order to get my evaluation done, in a committed time frame. Because the process is online and easy, I was able to manage it even after having a full time job. I have thought of other agencies as well but the processes of WES Canada seemed a bit more friendly and straightforward. I highly recommend WES Canada because of the commitment they've showed to complete the evaluation in the given timeline while keeping intact the quality of the evaluation. Keep up the good work and wish you all the very best!
Reviewed July 19, 2019
I have sent my education documents for assessment though it took 30-35 business days to complete the process but they have keep me updated regularly for every step. Easy to use their website in both mobile and laptop.
Reviewed July 19, 2019
I would like to recommend WES to all the immigrants who have chosen Canada as their destination. WES for sure is a trusted source of credential evaluation. My only problem was long waiting time which made me a little nervous since I was in hurry for my immigration steps. But all the other sections of their services were perfect.
Reviewed July 19, 2019
Getting my credentials assessed by WES was such a breeze. Everything on their website is crisp and clear and very easy to understand and process. I would recommend anyone willing to immigrate should experience WES only.
Reviewed July 19, 2019
Asked to use WES for my U.S. school application. The website contains all the necessary information required to submit a credential evaluation. Additionally, the processes were pretty straightforward. Overall, my experience in using WES service is satisfactory. Although the accuracy of the review is great, the time WES took to complete the evaluation was quite long. In addition, If you opted for a standard delivery service and you reside outside of the U.S., the shipment of the original report took very long (in my case it was over 4 weeks). However, I'd remain to recommend WES if anyone wishing to have their education credentials reviewed for authenticity & standardized to the U.S. scoring system.
Reviewed July 19, 2019
I studied the time taken for the procedure and WES was the quickest, so I choose WES. I was right to do so. There are strict standards that one has to abide by its guidelines while submitting the documents by post or share through My-equals. Consider 35 days time only after confirmation by WES of received all documents and not just incomplete documents of one or two degrees out to three to be accessed. If requesting for Master degree make sure you get your bachelor and diploma accessed too, otherwise the documents might be required and the process may get delayed. I hope the applicants to stay honest, that will make the process lot easier. Don't forget to use the degree evaluation tool by WES before starting process, that is free, in turn will avoid disappointment.
Reviewed July 19, 2019
I applied to WES for credential evaluation and got my report in exact time as specified in WES website. The evaluation time of 35 days is much faster than all other agencies. The digital badge initiative is really useful, one can use it in email as resume signature or LinkedIn. I thank WES for their support.
Reviewed July 19, 2019
It is really a good experience with WES as their services helped me a lot in getting my credentials evaluated and received. The tracking system is efficient to provide as updates regarding each step and almost received it on the predeclared date. The services seems to be really good and I definitely prefer to refer WES to those in need for the same evaluation purpose.
Reviewed July 19, 2019
I have applied for credential evaluation for Canadian immigration purpose and I am extremely satisfied with the services provided by WES. It was according to timeline mentioned worth your time and money. Received a great evaluation report. I am thankful to WES for the services provided by them.
Reviewed July 19, 2019
From the starting of applying through WES, the procedure to follow the instructions are self explanatory. Though your method of evaluation is stringent finally satisfied that your procedure is correct.
Reviewed July 18, 2019
Best educational credentials assessment so far. Reasonable price and quick response. Ongoing support for career opportunities and plan. Other educational support program. Informative webinars and newsletters on career, employment and interviews process.
Reviewed July 18, 2019
The full process was quick. When the process paused, I quickly knew why and what to do to resume. They work with copies of degrees, which made me choose them in the first place. I'm not confident enough to send originals by mail to strangers.
Reviewed July 18, 2019
My evaluation through WES went really smooth, even though it took more than 35 days to get completed "around 50-60 days". I didn't face any issues or delays, the two documents that they said were required to complete my evaluation were enough to get it done. Make sure to check what documents do you actually need to send to avoid any delays in the process. Would definitely recommend WES to a friend, or even to you reading this review. Overall
Reviewed July 16, 2019
After I made my payment... I have been corresponding with WES for over 2 months and making little progress. Every time I call to talk to someone I am on hold for 30min+. I am trying to change the documents I need graded and this company is sending me in circles. They are most frustrating to deal with and if I could rate them a 0 star I would! Customer service is NOT their strong suit.
Reviewed July 12, 2019
DO NOT USE!!! I wish that I had read the google reviews for this place before I used this "service". I ordered an evaluation report. 3 recipients. One of my recipients did not receive their report. I was told through the phone to make a duplicate report and I was entitled to a FREE report. The guy on the phone guided me through the duplicate report process. I paid $65 ($50 for the report, $15 for shipping/tracking). I sent an email to the help center to request my refund (I was told it needed to be written). Never received my refund.
I called and was told by 3 different "representatives" one of whom was named "Terry/Kerry" that I was going to get my refund. Never received it. Called again. This time I found out the guy who told me to get a duplicate report no longer works there and gave me the wrong information. I'm forwarded to Mike the supervisor who says I AM NOT RECEIVING MY REFUND. 3 different representatives assured me I was going to get my refund. THREE. The incompetence and ignorance of this place ASTOUNDS ME. They are unapologetic about how their incompetence costing me FIFTY DOLLARS. >FIFTY DOLLARS< I agree with the other people calling this place a scam. THEY ARE A SCAM. DO NOT USE THIS SERVICE. Use any other place! There are several. Do not let this place scam anyone else.
Reviewed July 1, 2019
They provide all the required information to successfully complete your assessment online, with direct and clear instructions on every step of the process. They even provide video assistance to prepare your documents. I'm very satisfied with the whole service and would recommend it without a doubt.
Reviewed July 1, 2019
I received my WES evaluation in the mail 3 days after the notification of finish email from WES; however, it has been ALMOST 4 WEEKS and my institute of choice still hasn't received their own version of the evaluation. Calls to WES helpline are never answered. Inquiry asked through their website is replied after 7 DAYS, but it was of not any help, either when whoever replied my email just said "Please confirm mailing address" while replying to me using an email address that cannot reply to. So I have no choice but to go to their website again to type in the question section that "Yes, the mailing address is correct." Very slow, very unprofessional. I read came across so many negative reviews about customer service of WES, never expecting myself to be the victim. Now I just have to make peace with the fact that they don't seem to know where my evaluation report is, either!
Reviewed July 1, 2019
This service doesn't even deserve one star. I've been trying to get ECA evaluation done since December 2018. They are so ridiculously slow and inefficient and I still haven't received my evaluation despite repeated mails and calls to customer service who have no solution except asking me to write to WES. What else is the point of calling if you have to write to them afterwards to actually solve the problem which itself takes them at least 4-5 days to respond to. After two months of calls and mails about how to get ECA for Canada given having a US account, they asked me to simply transfer my accepted documents from US account to Canadian account.
Then after the maximum given time to process (35 days) the report, I sent them a query about not having received the report. They update with 'not accepted' document, saying the transcript wasn't sent by the university directly, which is obvious since on WES' direction, the transcript was sent from WES US account, where it was sent by the university and accepted by WES US for US evaluation. So I sent the transcript through the university as soon as I got the mail saying document was not accepted.
Now again after another 45 days of mailing the transcripts, WES conjures the exact same problem but only after I sent them a query about not having received the report. AGAIN. They hadn't even bothered to mail me about the problem before I asked for the report. They prohibit visiting their one utterly useless office. The customer service is useless. No complaints section on the worthless website. There is no real place to make a complaint that will have any effect on their future service even a minuscule amount less worse. None of the institutes seem to be bothered by the amount of ** applicants have to face because they employ such sorry excuses of service providers and waste our time and money and brain cells dealing with their nonsense.
Reviewed June 30, 2019
WES services is an excellent support for impulse the pathways to complete or continue your academic development for becoming in a very well prepared professional internationally, especially for WES credibility around the world. WES credentials evaluation open more opportunities to grow to everyone and for sure help the society to have better citizens, women and men more positive, challengers and productive. Thank you for your outstanding services and support for everyone!!!
Reviewed June 26, 2019
I did my Undergrad and Postgrad evaluation of credentials with WES.. The process of regn was very simple and straightforward, the fees was marginally high but once the evaluation was completed I feel satisfied about the fees paid cos the work was completed in the promised stipulated time and I was receiving frequent updates about the progress of the application as also the updates could be checked personally by me on entering the identification number.. Overall I’m pleased with the service and outcome of WES.. Would definitely recommend for anyone needing credential evaluations to immigrate to The US or to Canada..
Reviewed June 26, 2019
I had a good experience with WES. Each and every step I undertook was well explained. I was also able to track the evaluation throughout the whole process which helped me be patient till the end. I would recommend WES any day, any time.
Reviewed June 26, 2019
Being over 2000 miles from their centre, I am confident to say that WES provided great service for my credentials evaluations. Each step was explained and carried out professionally and in a satisfactory manner. I will surely recommend more people to utilise WES!
Reviewed June 25, 2019
Throughout the WES evaluation process there is no waiting period and no signs of hiding the process updates. It was clearly suggesting what's coming next and what's the outcome. A trusted evaluation process for any student or a employee to get this done without any doubt. Thanks WES team for all your help. Keep up the good work. Mercy
Reviewed June 23, 2019
I chose WES as my friends suggested that it is the most preferred one. The entire process is quite self-explanatory. I was not satisfied with the overall duration of the process though, keeping in mind the amount I paid for each credential evaluation.
Reviewed June 23, 2019
It's been more than 60 working days since the evaluation of said reference number is on hold. I wrote two emails but received no reply, then I had call at WES helpline, I was being told that all your degrees have been evaluated except one which is due to be evaluated within two days. Two weeks passed by and I didn't receive any information. I contacted WES helpline again, this time I was told that this delay is very unusual, but contact center is unable to determine the reason for this delay and asked me to wait for the evaluation. WES is now forcing me to regret my decision of starting evaluation process through it. WES is showing incompetency. Why it's taking four weeks to evaluate one degree since my other degrees have evaluated a month before?
Reviewed June 22, 2019
WES is a big scam. I serve in the military and I have waited for my transcripts for months. They said my documents are not legit and that they can't return them to me. Ask yourself why you can't walk to their office and why you can't call them and they only reply your email after a week. Please please avoid using WES. There are other platforms that I used. They are so friendly, cheap and great customer service.
Reviewed June 21, 2019
My experience was very good and direct. I will always recommend them to anyone that needs an accurate evaluation. Their feedback is direct and clear and they give a response to questions or query timely.
Reviewed June 20, 2019
They are very client centric organization. Excellent customer service. They are providing great information in processes they had. The assessment and documentation is excellent. A world class tool like the digital badge is offered at a reasonable one. A very accommodating institution. Great company to be have a service with.
Reviewed June 20, 2019
Wes was helpful for me in credential evaluation and I recommend Wes for anyone outside US and Canada. I also would suggest Wes to make their evaluation process a bit faster so that it will be easy for international students.
Reviewed June 20, 2019
I needed a credential evaluation for admission to a post-baccalaureate program. The process was easy to understand, and the given timeline was accurate, I actually received the results a couple of days prior to the estimated completion date. The only delay was caused by the university, due to a misunderstanding as to who is responsible for completing these types of requests. After the documents were sent it didn't take much time at all. I am very happy with the results, and I feel that going through the process was well worth it. The digital badge is also a really nice feature.
Reviewed June 19, 2019
I got exactly what I wanted. WES is a great service for people who at least one time has thought to move from mother Russia by dreaming about a better life, particularly on these days which every day it’s getting worse and worse.
Reviewed June 19, 2019
I started my journey early Feb, 2019 and anticipated my process would be completed within a month. Unfortunately due to high volumes of applications, my process ended in May. I did however receive updates on my portal as and when there were changes. After receiving my evaluation and badge, I realized that it was all worth the wait.
Reviewed June 19, 2019
Good to be evaluated by WES, a world class standard certificate. Easy to apply. Easy to track the status. Easy to track the shipment for the certificate delivery. Online site is user friendly. Regular updates by WES.
Reviewed June 19, 2019
My experience while having my credentials reviewed by WES was an excellent one. Registration and payment was seamless, and the instructions and procedure stated on the website was very lucid. I also enjoyed the fact that the status of my evaluation was communicated to me frequently. The only downside of my experience was that my evaluation was protracted after all my documents were complete, this was due to extra authentication and verification needed to be sent by the institution that sent the documents, this part of the procedure wasn’t explicitly stated in the procedure, so it took me by surprise.
Reviewed June 19, 2019
World Education Service was recommended to me based on the experience of my friends and colleagues. They are very professional. Online application was filled with just a few steps and all the information I was given was accurate and very helpful. I received latest updates via e-mail and above all, they respected the final evaluation date they gave.
Reviewed June 19, 2019
Overall, I'm mostly satisfied with my experience. However, here are some problems:
1- Sending package to Iran cannot be done by WES and I wasn't informed about this until I personally sent a message for follow up after they had said my package is on the way.
2- Evaluations took a week longer than what initially was mentioned by WES.
3- A few times I didn't get the answer to the questions I had asked. It was like the customer service hasn't read my message at all. For example when I asked if WES provides data for aggregate percentage in college or university or when I asked them what to do if the college I wanna send a copy to, doesn't exist in their selection list.
4- In addition, when my queries are replied, my original message is not mentioned in the reply email from WES which causes confusion in case a few emails are sent.
Reviewed June 19, 2019
The website is extremely detailed and easy to use. All information is mentioned and every step is explained. Had a hard luck tracking the results back to my home country, but then I guess I was just being impatient. Overall the experience was excellent. The website even keeps you updated what is exactly happening with your documents.
Reviewed June 17, 2019
If I could give them a -5, I would. WES Customer service center picked my call but left me on hold for 45 mins 46 seconds and counting at the moment. I can hear them in the background laughing and talking amongst themselves but no one is responding to my repeated "hello". Someone picked the call after holding for 25 mins, my call was finally transferred to an agent who has refused to speak nor respond to my repeated "hello". Today, 17/06/2019. 2:36 pm. If I could, I would advise my friends to use a different credential evaluating service that gives a better customer experience. The call center just muted their microphone so I can't hear the background noise anymore. This was at 46 mins. This is a very terrible customer service team. I wish I could take my money back. Someone named Kim finally picked my call at 47 mins.
Reviewed June 17, 2019
Sent in college transcripts and high school diploma for evaluation. Got HALF of the evaluation done. Took wayyyyy longer than what their web site states. Reached out to TWO supervisors to have THEIR error corrected asap. Supervisor #1, stated a committed follow up in 48 hours. Didn't happen. (Did I mention that the much needed eval is necessary for a job?!!) Spoke to supervisor #2, did NOTHING to resolve THEIR screw up. Told it was escalated to the highest levels. But... it will take 3 TO 5 BUSINESS DAYS!!! ARE YOU KIDDING ME??!!
I DON'T HAVE another week to wait. Thanks WES for your screw up and lack of resolve. YOU messed up and provide crappy customer service to resolve it. If I could give you all a negative score I would. *Think TWICE about having your eval done with WES. They claim to have it done, as in eval done, in 7 to 10 business days. In actuality that's when they START the eval. It sits for that long BEFORE they even look at it. GO somewhere else. Spare yourselves! There are many businesses that provide this service. Don't use WES.
Reviewed June 6, 2019
I needed a document-by-document evaluation of a PhD certificate. WES's claim of 7 business days to complete an evaluation (after review) is misleading. To make a long story short, the process took 2 months for me! WES received all appropriate documents from a 5* UK University the day after I made my application to WES. For 1 month, the status of my application was then under review. When I queried this, thinking it'd take 7 days, the assistant told me that a review period can take up to several months, it's the evaluation that takes 7 days.
I then receive an email that my institution has not sent all the documents. Please note, this institution provided proof that they had sent ALL the documents required from WES initially, so it begs the question where the incompetence lies. 10 days later, the status is changed to evaluating. After 2 weeks the evaluation is completed. After 9 days postage from New York to Arizona, I receive the evaluation.
FAILURES:
1. No transparency in the review process that keeps the client well informed. The information regarding the exact steps and procedures of how WES is following up on your application is not detailed - simply writing under review and not detailing what part of this process you are in, is not good enough. If WES is really doing its job and following up your application, then they should have this information
2. Woeful assistance. Emails cannot be replied too, creating no threads. Various people reply to your questions, most of the time giving very standardized answers. No-one understands the context of your questions, and sometimes the answers of 1 assistant contradicts that of another. The same can be said regarding the phone assistants, they know even less. This is scarily unprofessional!
3. Not timely. WES's 7 days is misleading. Do not believe this. As you can see in my case, it took 2 weeks. I don't know how this company has operated for so long when they can't meet timelines. It took 2 months for a PhD certificate evaluation, there's no grades involved here. God only knows how long they'll be with Bachelors and Masters.
I am writing this review to 1) warn you not to use WES; 2) hold WES accountable.
Reviewed May 31, 2019
I did my initial evaluation in 2015, the email address used in 2015 was no longer active so I asked to change my email address so I can log in to my account. I called 10 times, spoke to a supervisor, emailed severally and still got no update on my account. I am still calling to figure out what to do and I have a deadline to meet. It's been 4 freaking months just to change an email address.
Reviewed May 31, 2019
I did my research into many companies that review and translate educational documents. I am from an English speaking country and did my higher education in the UK. When I found out I needed to translate my transcripts I found WES. WES quoted the faster review time, only 7 days, upon receipt of my transcripts. In addition they allowed digital transcripts via Gradintel which my school participated in. I paid their fee, a little on the mid range of what I had seen, but for the 7 day review I was happy to pay it.
That was until I began dealing with the company. I sent in my transcripts the same day I paid my fee. Within two day of the weekend being over, I didn't expect to hear anything over the weekend, I got a notification from Gradintel my documents had been accessed. All in all I was happy. Then I didn't hear anything for 2 weeks. So being a reasonable person I submitted a request for information, not a complaint at this point, through their web service. I got a bounce back generic auto-reply that I could not respond to. I used their system again and simply clarified my initial question (i.e. What was happening with my documents? I was quoted 7 days is there some issue I should be aware of? Etc.) This time no reply.
So the next day I called their customer service number and was told quite rudely by the agent that I needed to be patient, they hadn't replied to my second email because I was "irate". I politely asked how clarifying my initial question and explaining in the complaint that I couldn't reply to the first email sent was irate. He told me that sending more than one request meant they were lumped together and classified as "irate". I asked to be passed on to a manager since I felt I was not receiving what I had paid for.
To his credit the manager was much more helpful, if I had his name still written down I would praise him for appropriate customer care. He explained very fairly that the 7 day quote is from the time the documents are verified for authenticity. I explained I felt this was deceptive advertising as I could not find that information on their website. He apologised and agreed my digital document should have already been reviewed and escalated my case. At this point I was mildly annoyed but felt better with the service provided.
The next day only one of my documents got rebuffed. I had two of the same one in Welsh one in English, so I figured I sent the wrong one. I resent the document and waited. Because I was told I needed to be more patient I let it go for 3 weeks. NOT ONE WORD, not one word from this company, no updates, nothing. So I called again.
The woman this time was also rude and told me they had no record of receiving the second document. I explained I have records of sending it to them. She wished and washed back and forth before blaming me for waiting so long. I explained the last time I called I was called impatient and berated by the agent. I inquired, I will admit in frustration, how I am supposed to know if they have or have not received the documents without any correspondence from them and being labeled "irate" if I ask for updates. She really didn't seem to care and kept blaming me. I finally asked how I could file a complaint as this was terrible service. She directed me back to the online email service. I heaved a sigh and submitted my document for a third time and put through a complaint.
As of today I was updated my documents have finally been accepted 6 weeks after submission and now it will take until the 10th of June (today is the 31st of May) to complete the review. I still have had no acknowledgment of my complaint about the service I received. I understand Customer Service sucks, I worked it throughout my college and am currently working where I get nothing but complaints and people wanting things for free. That being said if I had treated a customer like this I would have been fired from my employment.
This was atrocious service and communication on behalf of the company. I am sick of chasing them for the customer service I am certain I will never receive. I would not recommend them to anyone looking to have your transcripts translated. They will not treat you appropriately and have deceptive advertising practices that lead customers into believing you will get expedited service that doesn't exist.
Reviewed May 29, 2019
The whole process in getting my education certificates evaluated was an easy one. From signup on the WES website to the instructions and updates have been totally good. Even when they had a backlog they gave an explanation and also was the evaluation was ready when they said it would have been. Thank you WES.
Reviewed May 28, 2019
Overall I am satisfied with the service they provided, slightly disappointed with time consumption to finish entire process and also with the the equivalency tool because WES is not considering PG same as other evaluation boards are doing.
Reviewed May 28, 2019
Everything is good and easily understandable with the web service itself. An improvement is required in contacting WES directly over phone so that all the queries can be clearly and quickly resolved. The response or reply from WES is not completely clear all the time. So, it can be still more detailed. The information WES is changing or updating should be first conveyed to the universities since they are the ones sending transcripts directly to WES but it has not been initiated by many universities. The time taken for evaluation can be minimised.
Reviewed May 28, 2019
My university recommended me a bunch of other organisations to evaluate my high school transcript, however, I chose WES. They are great. Their website is easy to use. Clear instructions and legit service. The only thing that batched me was that on the web said that the evaluation process of my high transcript will take 6 weeks, I might have misread this but it took around two to about three months actually. So, Be mindful of that as you plan, it's easier to complete this way ahead of time. The prices were a little bit pricey for me but I understand where all the money go. The trekking of the evaluation process could be better. Maybe they could inform us step by step of their process with the evaluation. All in all, I was impressed with their service.
Reviewed May 28, 2019
My credentials were evaluated as soon as my institution confirmed the submitted documents. I specially loved the reminders I got about the next line of action. Overall, my report was worth the time and resources.
Reviewed May 28, 2019
The process for applying for international credential assessment was very easy. The steps are very clearly mentioned on the WES website. I had a few queries regarding the procedure to send the documents to WES (it was specific to my case) and I contacted the customer care number, the agent was very helpful and answered all my queries. The process was simple and not time-consuming. It took approximately 2 weeks from the date I sent my documents to received my assessment via mail. The process to change the address or any other information is also simple via the online request form. All in all, the WES process was simple and hassle-free.
Reviewed May 27, 2019
Fast service and regular updates of the process, have received an update mail alert at every stage of the process, will recommend WES to friends and colleagues. Thank you WES for a fast and prompt service.
Reviewed May 26, 2019
I requested a duplicate copy of my original report for $50 6 weeks ago. The report was never received despite WES stating that the report was sent and delivered. I have emailed them 4 times and still no response. Do not use this company. It is overpriced and unreliable. Their customer service is terrible.
Reviewed May 22, 2019
So I started my review in March 2019, after my docs were recd, I got a response from WES and they say my documents were not directly sent from the university. My documents were sealed stamped according to their requirement mentioned online and my university sent it to them. The strange thing is my friend and I are doing the same process and her document got accepted and the process is done. I have been going back and forth with them via calls and emails and no one has an answer about what was missing. The customer service reps on the phone seem cooperative but say things are not in their hands with no option of reaching a supervisor or the evaluation team for an explanation.
I read some bad reviews about them and was skeptical using their service, they proved the reviews right. There is no guarantee that they accept my documents if I do the exact same process and resend them through the university as I honestly don't know what went wrong the first time. As much as I am for making sure people are not fraudulently sending marksheets, I think on the basis that they are deeming genuine university sent documents unauthentic without reason is unfair, tedious and increases the time for the applicant.
Reviewed May 22, 2019
I had used WES for my ECA. Really straightforward steps. Information provided on the website is really helpful. My ECA Application went smoothly. They will keep you updated about the process. They completed my process in the timeline they promised and intimated me whenever there was a delay. Really happy with the support and process.
Reviewed May 22, 2019
Great service! I am happy that I choose WES. They are very professional, fast and really helpful. They actually answer your questions. My evaluation report was done quickly and easily. Their evaluation was very accurate. It's hard to make a good decision when there are many evaluation places out there and I'm so happy I picked WES. My questions were answered right away and they are so friendly and fast. I would highly recommend them.
Reviewed May 21, 2019
I submitted documents in July 2018 for evaluation in sealed envelope as received from universities. After 20 days, WES put my file on hold as it said, one document received was not in sealed envelope. Can't believe it as all of them were in sealed envelope. I took the pains once again of getting that document from university and resent the same to WES, post which they again sent emails to university in India for secondary verification. Until 3 months, we kept following and university said, they haven't received any mail. On following up again with WES, we requested WES to resent the mails as more than 8 weeks were over.
Now, though university has responded, WES did not send an email. On following up again, they say the response was not as per guidelines. What is the guideline? Does anyone know about it. Any response would be appreciated as WES customer care is disappointing. The issue is WES doesn't do anything until we follow up with them. Why are they charging such hefty fees if they are not to do anything. Just because their evaluation reports means so much for candidate's career and future, they are at their liberty to charge and do or not do work at their pace and as per their choice. Disappointing!!
Reviewed May 21, 2019
When I decided to apply for Canadian immigration, I was very confused regarding the institution for ECA. I checked Canadian immigration website and found out that there are different approved organizations who do ECA. I checked all of them and found out that WES instructions are straightforward and easy to follow so I decided to go with WES. I received my ECA on time and the process was very smooth. I will recommend WES to all.
Reviewed May 21, 2019
I would highly recommend to undertake the services of World Education Services for Education Credential Evaluation to live and study in Canada. Their overall process is transparent and speedy as compared to another renowned Education Credential Evaluation Companies. You can check your file status online on their website which is commendable. Many thanks to team WES for such a hard work. Cheers!!
Reviewed May 21, 2019
It is easy process to understand the whole work for ECA report to complete with WES. It is a faster process also and they update the clients regular through their individual account. Moreover FAQ response is fine.
Reviewed May 21, 2019
WES needs no compliment, as it is quite reputable. Although I am satisfied with their evaluation services, the duration of the evaluation process was way much longer than claimed; more than 2 months instead of "7 business days" which was claimed by WES in their website. However, the evaluation quality was quite satisfactory. It would be a good choice for those who are not in a hurry!
Reviewed May 20, 2019
Detailed and Accurate Evaluation in a value for money package. Well respected organisation conducting detailed evaluations of Educational Credentials from around the world. Clear instructions on how to go about the entire procedure with informative, well written articles to help applicants. Took longer than they claim but was worth the money and the wait.
Reviewed May 20, 2019
Good experience and well recommended for credential evaluation. WES submitted evaluation report in time for my application process. Therefore I recommend WES evaluation and Evaluation is very genuine showing correct results.
Reviewed May 20, 2019
Before I started the WES evaluation, I always thought that my grades weren’t good for me to gain admission into graduate school in the US. But when I received my report after the evaluation, it had given me the grade points that I always believed that I worked for but wasn’t given. This feeling is so fantastic and therefore I would on any other day recommend WES to any person who wants to evaluate his/her transcripts; especially folks from Africa. WES, you’ve made my dreams a reality.
Reviewed May 20, 2019
Had an overall good experience except for the fact that I received my credential evaluation 35 business days post receipt of my documents as against the usual norm of 20 business days... Although I was informed that it would take 15 business days in addition to the norm, I was a little bit disappointed as my plans were stalled till then. If I count the total number of days, it would amount to almost 1.5-2 months which is a long time. Suggest that the evaluation is completed within the 20 business days framework.
Reviewed May 20, 2019
For my process of immigration to Canada, I needed an education evaluation, so I selected WES as it was recommended by people on-line who also got through same process. Evaluation was completed and I got my results digitally and in paper, it was done in more or less reasonable time and it was accurate, I contacted WES to solve my problem (evaluation) and they solved it, as for me it's a perfect scenario. :)
Reviewed May 20, 2019
They made the whole experience comfortable and easy. Very prompt in doing their job. They gave updates regularly. Satisfied about the genuine and authentic. Web browsing is very nice and user friendly. They provided all the information about the documents required.
Reviewed May 17, 2019
I have used the service of WES to get my ECA evaluated by them. The website of WES had all the required documentations along with the required forms to download and complete events were clearly depicted. This is very important as lot of questions gets answered without the delay and the efficiency of both the WES and the applier would increase with this model. I was notified via email with each major update (such as confirming all required documentations, evaluation completion). I would recommend this to any people who would like to get their ECA evaluated.
Reviewed May 17, 2019
There is a lot of pressure in attaining translated to USA transcripts and submit to US Universities. Time and accuracy are very important in the submission process and World Education Services delivered exactly what they say on their website. Super impressed with WES and great to receive their final products and services.
Christian
Reviewed May 16, 2019
I did my bachelor's and master's from a different country. As per WES rules, transcripts need to be sent directly from universities. But my university doesn't mail Transcripts to WES. I paid a high amount and took a sealed transcript from UNIVERSITY and sent mail to WES. But than WES again ignored and told that Transcripts need to send Directly from University. BAD job WES.
Reviewed May 16, 2019
As part of my immigration application it was required I have my academic qualifications assessed and made use of WES. I found the process to be smooth and well organized and received regular and useful updates on the progress.
Reviewed May 16, 2019
I got all the updates online on site and happy with at my evaluation was done in the given time period. If you submit everything correctly WES will not take much time to finish the ECA so all the best. Thank you WES.
Reviewed May 15, 2019
WES takes a long time to complete the credential assessment though they say it is done in a short period. It took more than 4 months to complete the assessment for my qualifications and during this period, it was full of stress as they changed their policies very recently and it was unclear what needs to be done from my side as they suggest me not to do anything. But in reality, we are the ones who need to run around Universities to arrange for verification/re-verification. I don't understand the logic for re-verification from the same institute if they have mailed directly to WES in a sealed envelope. This shows a lot of immaturity from them.
After completing the assessment, I got a shock of my life as their degree equivalency tool suggests that an equivalency Canadian master's degree will be awarded for a 2-3 years completion of post graduate study with a project/thesis completed at the end. I have done a 3 years MBA with a project being completed from one of the leading institute from India but realized that they have awarded one year post graduate diploma from Canada. It seems to be harsh and unfair to me and on inquiry, they mentioned that only 3 year full time MBA program from India or a master's degree from IIT or IIMs will be awarded a Master's degree equivalent in Canada. In reality, there is no 3 year full time MBA program in India, it is only a maximum of 2 years. In that case, only IITs or IIMs will be awarded master's degree equivalent, so degrees from other Universities are worthless. They are not even transparent to mention this on their website.
I found them to be not transparent, unfair and illogical on many occasions. They seem to be ignorant/unqualified of true assessment of credentials of different nations as they can't judge it in a fair manner. At the end, they are doing their job and the best excuse given is due to high volume and number of frauds, we are trying to provide best services. They need to improve a lot in terms of quality, knowledge and fair valuation. This is my opinion and suggestion to them.
Reviewed May 7, 2019
I started my diploma evaluation process in February 2 and it’s still there! At the very beginning WES stated 20 business day for the completion and 7 business day for final review. When the time passed WES changed the due date for 35 business days. Since now it took already more than 3 months (>60 business days!!!) and it's still total silence from them. Customer servers is useless, they even don’t have an access to our applications. More than this, if you decided to cancel that process, you’re about to lose $50 cancelation fee + $30 for cheque with the rest of your fee. Total result: wasted almost 4 months of priceless time + $80 cancellation penalty and plus your courier fees, which are also quite costly. Thank you WES.
Reviewed May 6, 2019
Created my account on March 3rd. A few days later I got an email saying they are busier than normal and processing times will be longer than expected. By 15th March they would have had all the documents required. Heard nothing until 21st of April when I got an update to tell me the estimated completion will be May 10th! Since receiving all the documents they have taken a further 8 weeks to convert my British qualification to a Canadian qualification equivalent and send me a certificate. This seems absolutely crazy in my opinion! I just hope that there are no delays or issues.
Reviewed May 6, 2019
In 2015, I sent my documents which included my bachelor's degree and my high school certificates and transcripts for evaluation. Ffg first of all I couldn't get AZ hold of anyone in this company. Secondly as per one of their clause my high school documents need to be submitted by the institution directly. My documents are from Pakistan and even after contacting the relevant institution several times I was told that it's not something they practice and every time they gave my documents after verification. I tried to contact WES but nothing changed. Even as of today they haven't responded to my evaluation.
Reviewed May 5, 2019
I applied DxD evaluation first. Basically just verify if your school is an accredited institution, however, I waited 38 days! Then CxC evaluation, after university waited 70 days, they don't want to wait anymore and send me a rejection letter because the program is fulled of capacity. I totally spend $500 but eventually receive a rejection letter? I emailed them to ask an apology but they didn't respond at all. I was so stressful for their document every day in the past 3 months.... It is extremely ugly "non-profit" institution and they even lost my document during the evaluation. 0 out of 100, a '**' raised non profit institution.
Reviewed May 5, 2019
My name is Sajid ** and my WES Canada ID is **. I have made the payment and submitted the documents 4 months back. From 4 months it is showing we are waiting for the institution to verify. WES doesn't care about responding complaints, neither care about our money. It is completely fraud. I have lost my money. Can someone please help?
Reviewed May 2, 2019
Hello! I just wanted to share my experience so that people that are hesitating could make an informed decision. I ordered my credentials evaluation in February from WES Canada. At that point the term for them actually producing the report was stated 20 business days. So I both paid and got my papers delivered to their office in February, when, again, just to reiterate the term was stated specifically 20 business days. Still in February the status for my report within my account on their website was changed to in works, so I just started waiting. I checked my status a couple of times back in March, and saw a warning in the system that they are experiencing some delays due to a huge amount of applications they got, but again, this was not sent directly to me, nor it provided any details for my case specifically, just pure information stating that this MIGHT affect some applications w/o providing any details.
When 20 business days passed, I wrote asking when I am going to get my report, and I was replied by a customer representative that this type of report is supposed to be done in 35 business days (out of nowhere), again, just to reiterate, NO ONE specifically contacted me, nor informed that I personally and my application was affected and when I contacted them they just tried to gaslight me and pretend that they don't owe me anything until 35 says would pass, since they changed their policy terms from 20 to 35 days in March.
When I wrote again (nice touch though that you cannot actually reply to any of their messages, every time you just need to submit a form from scratch!) trying to clarify how is this possible exactly? And why was I not notified? And how the new rules of 35 days would actually apply to me if I paid and the work on my application began when the term was 20 business days? No one even cared to answer me! for days!!! When even 35 days passed and I called their customer representatives, which, as some people in this thread noted earlier, are completely useless to say the least, they even got the nerve to answer me on the phone that I did not pay for a term, but for the pure fact of evaluation, meaning that they are free to take their sweet time and don't care if that in some way jeopardizes my plans.
I replied to a customer representative, that this is a scam, 'cause they are not the only agency on Earth that does this type of service and I chose them not just 'cause I needed evaluation, but also since I weighed all the factors and their terms and that's what I paid for, but she obviously did not care, she kept telling me that they received a lot of applications as if somehow it was my problem? and not of their management and planning team. All in all, people if you don't want to experience what the real scam is, pay for one thing and just observe when the rules are being changed daily and no one even considers notifying you or treating you with respect, please avoid this agency!
Reviewed May 1, 2019
Very efficient and direct instructions with no delay in response. Their website is very clear and FAQ is very helpful. The whole experience was hassle free and they responded for our questions with clear guidelines.
Reviewed April 28, 2019
It took them them three weeks to tell me they hadn't accepted the translation provided by my university (even though it was mentioned as an option on the website for "required documents"). Only after I sent the certified translation the 20 days processing time started. Very frustrating to lose basically 4 weeks when the ECA is the last missing document you need to continue to the next step. However, in the end the result was very satisfying.
Reviewed April 28, 2019
So I gave my and my spouse's educational docs evaluation. In my wife's case, it happened smoothly, but in my case they asked me to submit degree certificate which I guess I wasn't too sure of. But after it was submitted they were really quick and prompt. You can look at their tracking status easily and the website is too user friendly. Loved it. Would recommend it over any other institution as with friends' experience with others, WES is the best. Aoi: customer service can be better, please share sample of what you want, should allow people to send directly as colleges in India are super slow and non responsive.
Reviewed April 27, 2019
Mentioned time frame for the evaluation was accurate and information provided was reliable. My certificate was evaluated and was quick on the updates. Over all I am happy with World Education Services.
Reviewed April 26, 2019
I'm got my Bachelor of Science abroad, in the Netherlands, and was required to use WES to 'translate' my transcript and diploma to apply to grad school in the US. Not only does WES have virtually no Customer support, but has a 20+ minute wait on the phone, and usually won't disclose or solve the problem on the phone! Additionally, the service provided was EXPENSIVE AS ALL HELL!!! You pay for 'verification', 'translation' and on top of that, you have to pay additional fees for shipping for EACH RECIPIENT. That wouldn't be a big deal if the service wasn't 300 DOLLARS!!!
Additionally, the 'translation' from European (Specifically DUTCH) grading system to the American one was devastatingly inaccurate. I've seen GPA calculators on free websites with more tact and care to understand the grades than this supposedly "high quality, reliable service" that WES claims to provide. From a GPA of 3.8 in the Netherlands to a 2.8 on the American one, and that considering the Education level in Europe is by standard a bit higher than in the US.
There's no info on their site on how to dispute grades, contact them or even check if your package was received by the school/employer. If the package was "shipped" on X day, the site will say it was received that day, which is entirely false. I hope there are better options out there. This should be literally your last resort. Good luck out there.
Reviewed April 26, 2019
Instructions on how to lodge documents for evaluation made the whole process easy for me. However, WES should try and find ways to streamline the whole process even further to avoid having to send documents manually - can use technology for instance.
Reviewed April 26, 2019
I finished my credential qualification process but I realized later that it was just the beginning, they did not provide the option of course to course qualification option, it is available only after you got your report. That means if you want to upgrade you need to send your paper again with course description and pay again for the DHL fees.
Reviewed April 26, 2019
Getting documents evaluation from the WES was a great experience, however, I would suggest to WES to improve the query response time and to clients that initiate the process a bit early than the required time, as it takes long to process the documents.
Reviewed April 26, 2019
It is unfortunate to observe in my ECA that I was given 1 year Post Graduate Diploma Course equivalency for my 2 years full-time MBA from Symbiosis International University, Pune. However, the other such ECA issuing organizations consider it as Master Degree equivalency for the same. This lack of uniform practices and standards across the similar purposeful organization is not acceptable for the genuine candidates.
Reviewed April 26, 2019
Keeping in mind my education is equivalent to Canada when you have to migrate Canada for job or PR this portal helps to stand in market with your equivalency, I think this is best to stand out with your degree in market with letter provided through WES.
Reviewed April 26, 2019
The website helps candidates through the complete process. However, the FAQ section and the online service form are insufficient to provide resolutions to the queries of the candidates. Online services form helps you receive a response, but that takes time of around 48 hours or more. An overseas applicant may feel helpless in such cases. Twitter blog of WES helps candidates get quick responses but they too are unable to provide clarification in some cases. In such cases, you have nowhere to approach to and have to wait until reports are generated so as to take further actions.
Reviewed April 25, 2019
I got my evaluation in a good time without any problem. It was easy and simple to do. All the process was simple, and I didn't have any problem to understand all steps. The status update could be a little better and faster.
Reviewed April 25, 2019
My experience with WES was awesome as it was provided me with all the information I required from the time I submitted the application. All the stages were notified and was I was updated. Thank you WES for your help and support.
Reviewed April 25, 2019
Fast, reliable and affordable. Customer service was good and fast. They provided all the details online as well that was very easy to understand By anyone. You can able to track your status and view your credentials online.
Reviewed April 25, 2019
It may be expensive, but it is necessary. As an immigrant wanting to be licensed in my field of study in the US, it is necessary to have my credentials evaluated for its equivalent in the US so I chose WES which is referred and preferred by many. Instructions are easy to follow for the submission of necessary documents for evaluation and the ease of online payments as well as login to their website to get updates on applications as well as the evaluated credentials are stored for future use and can be ordered again without going thru square one.
Reviewed April 23, 2019
It was necessary for me to have my teaching certificate, which I earned in Glasgow, Scotland in 1990, and my MFA, which I earned through an American university. In 2015, evaluated through WES for a teaching position in the Northwest Territories in Canada. The process was simple and fast. I was pleased with the results, and I recommend WES to anyone in need of such a service.
Reviewed April 23, 2019
I have applied for my ECA evaluation for immigration with WES. They updated the status my evaluation is completed but electronic report is not official and the status remains the same for two weeks now. I have contacted the customer service to provide me a link to download PDF version of the report but they responded saying apply for duplicate. It doesn't make any sense. If I need duplicate hard copy then I will apply but it's my right to ask for PDF version which they won't provide me.
Reviewed April 22, 2019
4 months and the review still going on. I applied for my credential evaluation on December 29. Got original documents from university and mailed them myself. After 2 months they say that documents must come from university. Had my university mail the documents and they reached WES March 22nd. I called them the very same day and confirmed that they received it. They said that the evaluation will be complete in 35 days from March 22nd. I called them again today (April 22nd), they say they are still reviewing if the documents are okay or not. Once that review is done they say it will take another 35 business days to complete the evaluation. Been almost 5 months since I started this process and now I regret going to WES for evaluation as my immigration plans kept delaying because of this company. Worst company ever.
Reviewed April 22, 2019
Maintained a very good turnaround time throughout the process. Provided the status on time which is crystal clear and guided on what to do next. Always kept the promised timelines. WES website is the easiest and simplest thing that I recently dealt with.
Reviewed April 21, 2019
I used WES services for credential evaluation. The website/portal is very user friendly. WES keeps the status of an application updated at all the times. It was quite easy to track the status of my application. The WES portal offers extensive FAQs and easy to find answers. Overall I would highly recommend WES services.
Reviewed April 20, 2019
Evaluation process was easy and done well. Step-by-step information really helps: preparing, sending, receiving. I am happy to have my diplomas evaluated by WES. Will recommend this service, thanks from Ukraine.
Reviewed April 20, 2019
I found WES to be helpful in evaluating my education credentials and they worked efficiently towards the report. I recommend it 100%ly. The timings with which I received my report and the tracking of report via email sent by WES helped in giving me satisfaction that someone is there taking care of my credentials.
Reviewed April 19, 2019
Very low efficiency and bad custom service. It takes forever to get anything done with this company. And they can't do anything about this whenever you call the customer service. I don't understand why this kind of organization still exists in the world at all.
Reviewed April 19, 2019
Por favor, warning, do not do it. If you are about to make business with World Education Services (WES). Stop. Don't do it. You may lose your potential job, school or whatever process you are applying for. Do not do it.
Reviewed April 19, 2019
According to my experience as a customer they are very loyal to their words. They offered me a quality service with affordable price. I am sure that they can do beyond this. I will recommend other people to choose WES.
Reviewed April 19, 2019
WES is most preferred academic evaluation service provider for Express Entry Canada. Their website offers clear guidance on how to avail the service, payment, tracking and going through the entire process. My application was well worked out, though report took a bit longer than expected - partly to blame that Mumbai University B.Com transcripts have a different attestation requirement. Their landlines are bit busy and might take a long wait times - 20 mins. Email/online form responses take 2 days. But considering other evaluation service providers have a too long report delivery timelines, I guess WES had done pretty decent in the whole process
Caution: please don't try to cheat the system by sending fake documents, while they will find it, it would create trouble to others from the region. The point in case: some from Punjab submitted fake documents, defaming Punjab University, India and creating more stringent norms of sending documents for rest of Indians. Good luck with your evaluation.
Reviewed April 19, 2019
I am Pakistani working in Qatar seeking immigration to Canada. WES own fees is acceptable for accessing but once your educational document becomes acceptable for WES it already gets very expensive. Standards of WES are such that many institutions or individuals make money in sub continent. Somehow it is mandatory for accuracy and preciseness. But procedures in native countries are beyond WES control and people mint money from genuine candidates.
Reviewed April 18, 2019
The process of the evaluation is swift and prompt. At each step, I received a notification about the update and got a final mail about the report completion date. My evaluation completed 4 days earlier than the date I was communicated and the report I received was also swift albeit being an international delivery. Happy with the experience!
Reviewed April 18, 2019
WES I will say knows what they want from the applicant to complete the evaluation so I give them a thumbs up. I also think they are also fair in every step they take in asking for documents from applicants and then verifying from the institutions of the applicants.
Reviewed April 18, 2019
It would be helpful if the process complete in lesser time. My entire process of transcripts posting from University to WES report update has taken 75 days including postal delay. If you shorten the WES process, the applicant can save time from unavoidable delays.
Reviewed April 18, 2019
Good experience from the start to Finish. The instructions on website were clear, and as soon as I send my transcript, evaluation was done. However, it takes like two months for the evaluation to complete. I am not sure what goes behind the scenes, but that is a long time. Considering others are not any better, I would recommend WES for future evaluations.
Reviewed April 18, 2019
WES is indeed a preferred institution for education evaluations. From a personal experience, I agree it's a long waiting from the time we submit our documents until we get the degrees evaluated. However, WES has it all explained in detail over their website on the document requirements & procedures lest you miss out on understanding any requirement. If only the same requirements can be made available in a tabular form with additional comments hyperlinked. I believe that would be very helpful. Overall, my experience can be rated as Satisfactory.
Reviewed April 18, 2019
The evaluation was very accurate and point to point for every single subject I took in my graduate studies. Only problem was the time taken for the evaluation. It took more than 3 weeks. Deadlines usually pass for several schools to apply for graduate applications.
Reviewed April 18, 2019
My evaluation was delayed since WES had requested further documents. They were quick to contact me the first time. But once they received the required documents it still took them an additional 5 weeks to give me a final evaluation. This could have definitely been improved. In total, my evaluation took 3 months. That aside, I'm pleased with the service. The customer service rep I spoke to was understanding and very helpful in clarifying my queries.
Reviewed April 18, 2019
WES provided the requirements in detailed and easy to comprehend. They provided the report without any delay and very quick to access. Addition to this, WES provided a fair score on the credentials and an additional information.
Reviewed April 18, 2019
Website friendly to understand the documents we need and exactly how we have to send it. Excellent timing for results, it take only 6 week! In other institutions it may take up to 6 months. I really recommend this institution!
Reviewed April 18, 2019
Send your correct documents directly from your university for quick and easy evaluation. It takes time to accept documents but does the job in given timeframe of 25 working days. Only problem it doesn't give you the reason for rejecting the particular document. (If it does so.)
Reviewed April 18, 2019
Highly Recommended. It was a smooth process for me to get my educational credentials to evaluate through WES. I have seen many applicants having trouble to send it to WES, especially if one is sending documents from India. As WES changed the rules for receiving documents directly through the institution. Fortunately, my application didn't have any obstacles and no issues with my evaluation report. WES receives a number of applications from all over the world, all I experienced is that one has to have the patience to wait until they reply you back.
Reviewed April 18, 2019
When I was applying for masters in the USA, Some of the universities were asking WES Evaluation for my degree as it is the way of Telling the GPA in US Standards. Without this Evaluation, some universities won't process your application So I opted for it. Initially, I was worried about the new procedure that started in DEC 1, 2018 but after going a lot finally I submitted My transcripts and completed my evaluation in two weeks. It was hassle free and Would recommend it for those who require evaluation for employment or Study purposes. All the best and Thank you.
Reviewed April 18, 2019
Timely, Accurate, Recognized organisation. I heard about WES from a good friend of mine. The service is worth the price. I received all the relevant documents in time as scheduled. Overall the service is outstanding.
Reviewed April 18, 2019
They are there just to make money. I do not know why some very popular universities are asking for their credentials evaluation. The very business of evaluating credentials is nothing more than a business. Why don't you just check the legitimacy of the university that granted the credential instead of asking for individual assessment of credentials. It is an expensive affair and WES is a private for-profit organisation. They take years to respond to your queries even if you are a paid customer and forget about getting your query resolved if you have not paid them.
Reviewed April 18, 2019
I was bit disappointed as processing time of my file took longer than I thought. However the customer services inform me that at this time they receive a lot of demand. I live in Algeria and the cost is a bit high considering our purchasing power.
Reviewed April 18, 2019
I'm very pleased with the services at WES! I needed my education equivalency for a potential job since I graduated from the States and they wanted a Canadian education equivalency. I found everything pretty easy to understand. Once they received my transcripts and diploma, the rest was actually pretty quick.
Reviewed April 17, 2019
The WES website mentions the word mark sheets everywhere in their “documents required” section. Please don’t be fooled by it. They mean transcript and not actual mark sheet(s). Other than that, my evaluation took around one and a half month. So, my advice would be to stay patient throughout the process, from initiation till completion.
Reviewed April 17, 2019
It took approximately five months from my initial application and payment to receiving my copy of the evaluation in Nigeria. The website instructions are clear, payment easy and verified quickly. The required documents are stated clearly and gets status update each as they are received. The major challenge is communicating with anybody if you have a question, no direct email, you have to go through the contact form. You do not get prompt replies, sometimes information passed are not clearly addressed, you have to think of the time it would take to go through the contact process again. Time difference made call option almost impossible.
The most stressful is if you made a mistake on your evaluation, you have to write a letter by hand and send to their office to remove a credential. I think that is an unnecessary expense and time consuming method. It took way longer than the time advertised to complete the evaluation after all results have been verified. The evaluation was satisfactory, the process, time and contact service, not so much. My advice is start early to avoid delays.
Reviewed April 17, 2019
I am very satisfied about my WES experience, very helpful client service, and time spent was very logical. I highly recommend this organization to everyone who wants to get his studies credentials. Thanks very much.
Reviewed April 12, 2019
I had applied for WES evaluation before 4 weeks, which has not been completed yet. Their customer support number takes more than 20 minutes to answer calls, and they only accept documents through mail. If anything goes wrong they will let you know on Friday causing more delays.
Reviewed April 12, 2019
I've been waiting over five weeks for a result from WES despite their "7-day processing" time advertised on their website. I called customer service today to no avail. They provide no estimate, no update, no satisfaction, but simply repeat the minimalist information that is available on the website: i.e. "Last update April 1". Is that the last day someone opened my file? I know my documents arrived weeks before. I should really cancel this order and demand a refund.
Reviewed April 5, 2019
WES advertises shorter processing times. Dont be misled, they take forever to evaluate your documents and they extend already agreed processing timeframe unilaterally, just because they received a lot of requests. It is their responsibility to hire more staff to complete evaluations in promised time.
Reviewed April 3, 2019
The delivery is terrible. I chose the normal delivery option to save my money and I thought that I have enough time to wait the document. (Normal: 7$ vs. international carrier like DHL, UPS: 85$). My evaluation was finished on Feb. 20th and WES shipped it at the same day. Today is April 3rd and I am still waiting for my document. (WTF) I contact customer service center of WES 2 times and they told me that it will take maximum 30 business days and I counted the day and today or tomorrow will be the 30 business day. However, I am still worrying that I can receive the document or not and I should request to WES to send the document again or not. The credential service looks OK but the delivery is not. If you need to get a document, ASAP, Please DON'T choose the normal option.
Reviewed April 2, 2019
I cannot believe how horrible WES customer service is. I have phone twice to ask why the actual INITIAL review process is taking so long. First, they received my information but said it was 3-4 days later. (I tracked it and know). Then they took 3-4 weeks after receiving my information to 'review and approve' the information. Not sure why? No correspondence at all. Why it takes 15 business days to review 2 documents (for an MA), I cannot comprehend. Also, on the website, it says 7 days. That's what I based my decision on to go with WES. It says 7 business days AFTER they approve the documents. That allows them an unlimited time too approve the documents before even starting any assessment. WHY? No details or correspondence. Nowhere on the website does it say that it can take 3-6 weeks for assessors to even just review!!!
This is unacceptable. Then, when I spoke with customer service, they wouldn't couldn't report anything more. Then the service supervisor, MIKE, was belligerent on the phone! He was aggressive and extremely rude. He couldn't offer me any information, never apologized for the time it was taking, couldn't tell me how to make a formal complaint. He was so incredibly rude! And unhelpful. I need this assessment and have already paid for it 2 months ago! He reported that WES does not have windows (or goals or accountability) for how long they can take! Said WES is much better than other assessors. Now WES is taking 4-6 weeks (at least Mike says) to finish an assessment? Unacceptable. AND I think they should tell people that on your website. DO NOT USE THIS COMPANY!
Reviewed March 31, 2019
I used the WES evaluation service, choosing from a few others mentioned by a college official. The time taken to navigate the website was fair, to pay rapid, to submit documents (postal - what can I say - ok ), time to evaluation was long, but was as mentioned on the website and in line with tracking program, and delivery of the evaluation was rapid.
Reviewed March 31, 2019
I communicated with WES for credentials review for immigration to Canada and it was professional, prompt and fair. I recommend it to all my colleagues. I submitted the required documentation as per instructions on WES website and they were reviewed and evaluated within three weeks. As long as you follow the instructions there will be no problems in the process.
Reviewed March 30, 2019
I needed to get my international degree and credits evaluated so I could further my studies in the US with no hassle, I signed up and was given a detailed list of things to do and different options of how to do it, which was very convenient, and I got it done. I was also able to track my transcripts and see if they were accepted and to see the evaluation of it while it was being sent to the institutions to which I applied. Thanks WES.
Reviewed March 30, 2019
WES provides clear information such as the process and required documents to submit. However, it took nearly 30 days for WES to complete educational assessment since the time they received my documents. I have not received the result from WES yet, although it was sent over 1 month.
Reviewed March 29, 2019
Overall WES service is very good for those who want to go Canada on student or immigrant purpose. It is costly and charges should be reasonable. Time taking process so I wish they should work speedy because 2 month time for evaluation on basis of documents which they get from applicant is too much in 20th century. We have connectivity and global network to connect with people so it should be fast.
Reviewed March 29, 2019
My experience in WES for the evaluation of my credentials is I am very satisfied and their service is very excellent. I received my evaluation on time with no delay. I will highly recommend to use WES for credential evaluation.
Reviewed March 29, 2019
Fast services and clear online instructions. But no email address for follow up communication (Only an inbox is available). Overall speaking, satisfied and recommended. Reply is clear with specific action done appropriately.
Reviewed March 29, 2019
This was my first experience for international evaluation of my Academic records. WES instruction was completely helpful and I followed the process with no problem and received the results as it was announced on the website.
Reviewed March 29, 2019
I was requested to evaluate my Master Degree from Ukraine. The process itself is painful in terms of time and money. The easiest way was to open an account in WES and pay for the application. But the rest of the paperwork to communicate with Ministry of Education in Ukraine and provide them the ORIGINALs of my diploma and transcripts, orchestrate the First Priority delivery through FedEx from the countries where I don't live anymore - it as awful.
I asked WES online if they really want me to follow this long procedure and take a risk by sending originals of diploma between countries. Their reply was - yes, that's the only procedure you have to follow. As the Ministry of Education of Ukraine should have the authorized access to all education centers. But they don't. They really want to see the originals and compare with the same scanned copies and confirm that you is really you.
I did same evaluation for Israel with paperwork from Ukraine, translation and attorneys. But somehow it doesn't valid in Canada, but it does in US. And finally the WES evaluation itself was exactly 20 working days after the WES notified by email that has been started, although the mail with the documents was delivered 1 week the email. So to sum up, the process was long and expensive. And finally I was evaluated. P.S. can someone explain, why this evaluation has expiration day?
Reviewed March 29, 2019
The experience was really good. Online information was very clear and the status was updated on regular basis. The only problem that I faced was the non-legibility of one of my transcript which I had to resend. I received my transcript as per the expected date mentioned on the website.
Reviewed March 29, 2019
When we plan to evaluate our credentials for Canada Express Entry pool WES is the best option, we got all the required information in their website which is quite helpful. Once we couriered our transcripts we tracked the process time to time and within the given deadline we got our final positive response. We are happy with all this.
Reviewed March 29, 2019
WES is good and easy to make credentials evaluations and is well recognized by many university and colleges. So it is easy way of doing evaluation. It's quite time consuming so if you reduces to a week is more convenient and also the document submission on sealed envelop is quite complex to student those who were not in same country of study so there must be some provision for such case. More easy to all.
Reviewed March 29, 2019
My contact with WES was extremely satisfying and excellent experience. Though there was delay to complete my evaluations due to slow pace and labour action (strike) in Nigerian institutions. The wait was worth it that I got the evaluation from the best institutions/body evaluate and rate your result. Am proud to have my result evaluated by WES. I promise to recommend and be WES ambassador. Eliphelet **.
Reviewed March 26, 2019
I was really skeptic with the timelines of my review. All I wanted was a document by document evaluation for my college admission. The website said it would take 7 business days to complete the evaluation after the document is reviewed and accepted. But it is nowhere mentioned how many days it would take to review and accept the document. My education background being from an Indian university, there was a clause that the transcripts must be sent from university directly. I tried my best and made the university to send the documents to WES.
The online reviews were scary with respect to timelines. I was staring at a month from the online experience people had shared. Despite, I followed up with WES customer service over phone and email multiple times and shared my honest concern that my deadline to submit the document was in next one week. Fortunately, the report was delivered to college electronically within 10 calendar days (not business days). The college accepted the documents and I really appreciate the WES for the amazing assistance. My only concern is that, if they can share the total estimated timeline upfront, it would help many students.
Reviewed March 26, 2019
The reason I selected WES because I was under the impression that it was the fastest among the other institutions. But unfortunately, it took 3 months for a complete report. Customer service is not that responsive too. I tried to contact several times through request form and social media to know the updates. They always provide generic reply, no specific details. Overall it was satisfying for me though. I would rate 5 star if It was completed within 2 months.
Reviewed March 25, 2019
Dear friends, I would like to write about my experiences with WES, which you would be surprised. I am seeking ways to complain WES to the US institution, who gives accreditation to them. 1- BSc, MPhil, PhD transcripts, diplomas, along with the success evidence that shows I was one of the top graduated person in my faculty. I requested 7 days service for ICAP. Documents were submitted on 02/15/2019/. They got the documents on 02/22/2019. They have not sent the documents in 7 days. I called them. They said "the documents need to be authenticated, then 7 business days start". I saw update telling me that documents were authenticated and the 7 days review started. They put a due date for review, which was 03/19/2019. I could not get my report on that day. They finalized their report on 03/20/2019. Remember, the service I asked was 7 days ICAP. They finalized the report in 35 days.
2- I sent several emails to them, explaining the incorrectness that they made. Their director sent me a template response. Please find their answer to my several emails that were explaining them the discrepancies I found. "Dear Mr. **, This is in response to your recent letter received on March 25, 2019, requesting an explanation of our method for calculating the grade point average listed on your report. We calculate the grade point average on a weighted basis. The credits for a course are multiplied by the quality points assigned to the grade for that course (A=4, B=3 and C=2). The resulting number is the total weighted quality points for that course.
The grading scale we use for all post-secondary academic credentials from your country is the following:...The total weighted quality points for each course are then added together to obtain the grand total of weighted quality points earned by an applicant on the entire program of study. The grand total of weighted quality points is then divided by the total number of credits to obtain the grade point average. The weighted quality point method is the one used by most U.S. colleges and universities.
We would like to stress that World Education Services expresses a judgment on education completed outside the United States. As an advisory opinion, it is not binding upon any institution, organization or individual perusing the report. In conclusion, no changes are warranted on the evaluation report completed on March 20, 2019. Sincerely, Director of Evaluations."
3- As you can see from #2 they have response that does not explain or answer the discrepancies I found. Please let me explain the emails I sent them prior I got their response in #2. 4- FOUND DISCREPANCIES: i- My name was not matching with the one that was shown on BSc diploma. I asked them to correct it. No response. ii- The credits given in WES report were not matching with the one I submitted in my BSc transcript. For instance, Clinical Pharmacy 1 was having 5 credit in my transcript, and it was reported as 1.5 credit. I asked them to correct it, they sent me response mentioned in #2. All of the reported credits were incorrect and not matching with the ones I sent them in my BSc transcript. On the other hand, the credits shown on my PhD transcript were exactly same with the ones they reported and were correct. If their justification mentioned in #2 is correct, then why they used the same credits given in my PhD TRANSCRIPT. I asked them and they do not reply, but sending the @2 response.
iii- The minimum length reported for my PhD was given as 2 years! I asked them on earth, which country gives PhD in 2 years. They sent me response mentioned in #2. The minimum length for my PhD was 4 years, and they do not correct my report. My PhD transcript exactly shows that I started course on 2006, and the PhD diploma shows my graduation on 2012.
iv- I studied Pharmacology 1,2,3 as separate courses while I study Pharmacy in my country. My BSc transcript specifically explains it and shows different scores and credits for every one of them. They mentioned Pharmacology 2 as a course that was taken for grade improvement. This is another discrepancy, and does not represent my transcript. I emailed them several times. They do not correct and respond to every one of the discrepancies that they made. I would like to make complain to US accreditation commission to ask them to correct their discrepancies. I would like to hear from you too. If anyone can follow up with me how to make complain to US accreditation commission or US Department of Education.Please feel free to provide your answer to **. Thanks for reading. Best **.
Reviewed March 24, 2019
You'll be attended 95% of the times if you call for queries. I was lucky my application went well even though my queries were not resolved. Also, emails are responded with the same answers given in FAQs (like they just copy-paste) which is not helpful. Apart from above, the process is smooth, details on the website are easy to understand, status/tracking of my application is the best thing - as it keeps on updating multiple times in a week which helps you know your application is being worked on. Overall experience - happy to give a review. :)
Reviewed March 23, 2019
For me the biggest issue is the fact that I have to send everything through courier. Because when I was doing my evaluation, I traveled to Canada. My school has already sent my transcript and I needed to send my certificate, so I thought instead of wasting money I don’t even have on courier I should take it with me to Canada, but they refused to receive it until I used the courier service next door and I think that ain’t fair. Secondly the back and forth with my school verifying the documents takes too much time. Why not request for a letter with the school letter headed paper attached to the transcript confirming that it’s from the school?
Reviewed March 22, 2019
Quite satisfied with overall experience, like status of application was clearly mentioned along with guide for further steps that user is required to perform. After delivery of application, they take quite a long time to update that all the documents are received (around 2-3 weeks, "not happy"). After that, they updated the status that we received all the documents and complete it within 3 weeks, they really did this 2 days before the deadline ("quite happy"). I opted the standard delivery option to get the hard copy of ECA (Education Credential Assessment) report, till now, exactly one month has passed, but yet, I haven't received its hard copy from WES - Canada office to Navi Mumbai, India, ("disappointed").
Reviewed March 22, 2019
The reason I chose WES because I was under the impression that it was the fastest among the other bodies. But unfortunately it took almost 2 months for a complete report. It seems WES is having traffic because of the increased Canadian Immigration requests, but delaying the process is simply disappointing. Add in more staff till this Express Entry is on! I am amazed by different evaluations of the same degree by different bodies. This jeopardizes the authenticity of the institution. A degree evaluated from any body should ideally give same evaluation as all are world wide recognized.
Reviewed March 21, 2019
My experience with World Education Services (WES) was amazing. They were so accurate and rapid respondents. It didn’t take so much time for me to complete my application and their website was well-organized and clear. The most important and attention attracting feature in their application was the tracking function. They provided me with the link in my account so I don’t have to go through the courier's apps and track my shipment there. The link they provide will direct you immediately to the tracking status which of course saves time.
Reviewed March 21, 2019
Right from the beginning, the instructions were clear as to what documents need to be sent for the verification. The updates on the login page were very regular. The assessment was done within the timeframe given in the beginning.
Reviewed March 21, 2019
WES has been there for a long time in this industry. The only issues I had was requesting more documents halfway through and the delay in completing the evaluation. WES also changed the rules overnight especially for degrees from India. Customer service cannot communicate with evaluators which is not very good. Overall, I would choose WES if I was told to use them otherwise I would I’ve others a try.
Reviewed March 21, 2019
I searched online for a good credential evaluation website and I found this one which had a good rating for its services. The website instructs very well how to proceed with the work and they provide time to time update of the status of evaluation. They have sent the report in short period of time as well after it was completed.
Reviewed March 21, 2019
I sent my Masters degree certificates for credential evaluation for Canadian migration process. The procedure was very easy, and the process time was fast and professional. I got my report in a month. I highly recommend others to benefit the services of WES.
Reviewed March 21, 2019
Yes, I will. The WES process for Nigerians is easy and detailed. This is because once you send your WAEC or NECO results, all you need send is a transcript and your certificate (I sent mine by fax) which was simple. But, WES will take long reviewing your documents, it's worth it in the end. Your credential assessment will likely come out equivalent with Canadian standards as a Nigerian. So for me, they're my go-to option.
Reviewed March 21, 2019
Nice experience although the process of document evaluation, seamless and easy to understand procedure for new and existing client, effective communication. Good update system of client status and timely in service delivery.
Reviewed March 21, 2019
The idea of getting genuine documents is very good. I am impressed with it as many send it that way. Because of this many original graduates are at loss. WES took a bold yet impressive step. The application process right from document receiving to evaluation report generation has been very smooth and I like how the website has all available answers.
Reviewed March 21, 2019
The entire process is overall satisfactory. The process was delayed by postal strike adding to the woes of processing time by WES. But WES gives you details on the progress of your evaluation. Some timelines could be misleading and they will have to improve on that.
Reviewed March 20, 2019
I have asked Jaipur National University as to why are they not recognized by WES, University reply was they do not know why WES do not recognize them... They do are government approved with under UGC and NAAC. Now I ask WES about why Jaipur National University is not recognized...
Reviewed March 20, 2019
I sent my Bachelor Degree in Communications Engineering for U.S. Equivalency for studying purposes. I got a response in less than two weeks, For the whole process! Very fast, professional. Very good evaluation.
Reviewed March 20, 2019
I am planning to immigrate to Canada. And I used the services of World Education Services (WES) to get my university degree assessed in order to apply my immigration application. The cost was very convenient, the procedure was very easy, and the process time was fast. I highly recommend others to benefit the services of WES.
Reviewed March 20, 2019
I had applied for Credentials Verification process with WES. I had submitted all required documents asked by WES and they provided me the best and transparent evaluation process. They are very particular about the originality of the documents provided. WES has the best Credentials Evaluation Team and they take time to evaluate each and every document submitted with them and provided me the evaluation report. It took some time for me but they evaluated the documents and report was sent. Thanks for the best team of WES.
World Education Services Company Information
- Company Name:
- World Education Services
- Website:
- www.wes.org