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World Education Services Reviews

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About World Education Services

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World Education Services provides credential assessments for students and professionals relocating to the United States and Canada. Since 1974, WES's services have aimed to facilitate academic and professional recognition, offering detailed reports and analyses for educational institutions, licensing boards and employers.

Visit www.wes.org
Pros
  • User-friendly website
  • Clear instructions provided
Cons
  • Poor customer service
  • Frequent document rejections

World Education Services Reviews

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    Page 13 Reviews 1580 - 1730
    Punctuality & SpeedTransparency

    Reviewed Feb. 25, 2020

    In my opinion, This is a streamlined, straightforward, trustworthy and fast agency. They gave me updates on each and every stages of the application and the entire process took less than two month's time. Hence I would like give them five stars.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsTransparency

    Reviewed Feb. 24, 2020

    I'm an international student here in the US. I have mailed documents 3 times!! Since September 2019. When I track the package it all appears that the package was delivered successfully to the right address yet they never updated my status and it still seems like I never sent them the documents. I tried to contact them a bunch of times and all that they say is to wait because the documents are not found. HOW COMES?! I applied here from August! 6 months! AND NOTHING. I am stuck here! DON'T EVER PAY THEM!!! Once you pay they give a ** about your case. Today I sent an email asking for the refund policies, I am pretty much done with them. I am gonna find another company. I WANT MY MONEY BACK AND ALSO THEY SHOULD APOLOGIZE FOR MY TIME WASTED!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 22, 2020

    Excellent, did not have to do much follow up. Very up to date information. Status was shown on accounts page. They took care of all the checking and verification. Periodic mails to update in case of delays. Overall happy with the services provided.

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    Reviewed Feb. 22, 2020

    I had a smooth and good experience with WES. I would most likely to recommend WES with my other friends. As soon as my School Credentials were dispatched from the Philippines, it didn't take a while than I expected for my credentials to get verified by WES.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 21, 2020

    I had an overall Good Experience with WES, receiving an accurate Evaluation Report. I faced a considerable delay, mainly due to the deferment from my university; but I would have preferred a speedier update from WES's behalf. Information about EACH of my documents "received" & "accepted" was updated on the site & app after 2-3 weeks each time.

    There was also a month-long wait before I was informed I needed a re-verification. I contacted the Customer Service regarding a 'no change in status for one month' issue, who responded 10 days after raising the query but provided me the exact information & I was able to resolve the issue with my university quickly. After the final & complete acceptance of all my documents, WES issued my ECA in the mentioned time-frame of 35 business days. It took around 7 months after the first document was received by WES to complete my whole process. I would definitely recommend WES for their perfection & accuracy, with the hope that your university is more diligent.

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    Reviewed Feb. 21, 2020

    I am from Uganda-Africa and studied my bachelors' degree at Makerere University. WES ably evaluated my credentials and submitted my evaluation report to my institution in time. I extremely recommend WES for credential evaluation.

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    StaffTransparency

    Reviewed Feb. 20, 2020

    My experience with WES, was indeed good, all details explanations are clear and unambiguous to understand. Customer Care rep. give feedback as soon as they can in less than 48hours of contact.. Finally, after I got notifications of my evaluation completed, some days after I received my Official Wes report hard copy In Nigeria without tracking and unknowingly. Generally I spent about 2 and half months based on secondary verification in my case. Please I recommend you to use WES...

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 7, 2020

    Reviewing from Canada. Once they have your money they will never return your emails. When you phone them they promise to get back to you by the end of the day, they don't. You have to keep chasing them. They are not very helpful at all. I suggest that you use another service. On their website they make it look like that you are phoning Toronto as the address above the phone number is a Toronto address and the fax number below the phone number is a Toronto number but in-fact you are phoning the USA and the customer service is really bad. I give them one star because I can't give no stars.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 5, 2020

    I put in my application in late October 2019 to get reviewed. It is Feb 2020 and I have still not received an answer. Oddly enough, I have phoned and spoken to WES a dozen times. Every operator and supervisor has not been able to help me. This has been the most emotionally frustrating experience fo my life, not to mention that I cannot apply to schools without getting this. Nobody is able to give me an answer no matter who I speak to. I ask the supervisor to give me a call back several times, he didn't. I asked for my file to be urgently looked at and yet it is still in progress. This is the WORST experience of my life.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 5, 2020

    I send them in November all the documentation they need and after more than a month they send me another list of documents and they asked me to send them, the original documents. I'm from Romania and my original documents cannot send them to anybody. More than that I send to WES legalized documents that are like original having stamps from 7 governmental institution. And they said that they cannot see one specific stamp who was just there!!! So because of this stamp they asked me the original papers even so the stamp was for sure there in original and translated!!!

    I send them my original documents and in January 03 they said that my academic transcript (English translation) is accepted and a month later in February 03 they send an email and they said that my academic transcript (English translation) is NOT RECEIVED!!! During the January they send me another mail and they said that my documents are fine and accepted. I believe they have unprofessional behaviour I have ever seen. They are just invent reasons not to to the job I have paid more than 500 dollars. And all they are have to do is to watch the ten papers I send them!!! They are stupid or intentionally bad. I cannot have another explanation.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 4, 2020

    Very bad customer service. Do not use WES. It's a waste of time and money. Horrible service, have to wait for months then canceled and waiting for twenty days after submitting the cancelation email for response. Never come and customer service have no idea...

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    Reviewed Feb. 4, 2020

    I had a very good and smooth experience with WES and the evaluated results are accurate but I will like the organisation to work on the timing for the whole evaluation. My processes lasted for 6 months before I could get the results.

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    Billing

    Reviewed Feb. 2, 2020

    WES provides me an extremely good Credential Assessment Service. They are so time bound with regular updation on online services. Only one I feel negative is that fees is somewhat more. For fees payment if debit card is accepted, I will be more happy.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2020

    Everything was great. Just needed to recontact the WES customer service to allow the HUMBER college to accesses online access. SO that was a great experience but they didn't help me in allowing Humber college to access to WES online evaluation.

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    Sales & Marketing

    Reviewed Feb. 1, 2020

    I received my Bachelors's and Master's degrees in Ukraine. I want to build my career as a teacher in Canada. Thanks to WES I completed my first step towards my future career. Their service through website and mobile app were very easy and straight forward. Thank you for your hard work!

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    Customer Service

    Reviewed Jan. 31, 2020

    Oversea education document verifying all by online communication. The evaluation report clearly mark the Canadian equivalency of my education level in China. All the documents are 30 years old. No need for notarization. It's not possible without service from WES.

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    StaffRates

    Reviewed Jan. 31, 2020

    I am happy to rate WES 5 star. I felt WES is the best company for verification Of your certificate for the migration and study purpose. They do their work very professionally, accurately and timely by giving their guidance.

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    Staff

    Reviewed Jan. 30, 2020

    Hi, I would like to tell you that I felt WES is best company for verification Of your certificate for the the migration applicants bec. they do their work accurately and timely by giving their guidance for any problem and query...

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    Reviewed Jan. 30, 2020

    Have not received my completed Document by Document Evaluation report till date. My status shows completed on 20-12-2019 and were also informed that my evaluation report is completed and being sent to the address (recipient). I am deeply sadden that till date even after 40 days I haven't received completed evaluation report which was sent by you on 12/20/19 by standard delivery. Regards Umesh ** Ref No - **

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 30, 2020

    Overall experience was good though it took longer than I had anticipated. The main challenge was that the second verification by my university took long. I had to go to the university to ask them to reply the email from WES. Wes should not wait for the university to reply but rather follow it up with a phone call and reduce reminder periods. Some universities can be hell in communication thus reminders and phone calls will make it easier and faster.

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    Staff

    Reviewed Jan. 30, 2020

    It is the best organization to evaluate your education certificates equivalent to Canada or US. I strongly recommend World Education Services. Additionally their customer care services are awesome. Best in class.

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    Online & AppEase of Use

    Reviewed Jan. 30, 2020

    WES evaluated my educational credentials and the overall experience was good... I have given a master's equivalency as I have done.. The website is easy to use and good to solve any queries.. Look at www.pharmawiki.in.

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    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2020

    Not much experience but the document evaluation was done in a professional and satisfying manner. Though I had to wait for a while but in all the wait was not that long and the result was good and accurate.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 29, 2020

    Educational credential Evaluation was done for my Immigration process to Canada and I'm extremely satisfied with WES overall service. I didn't find any difficulties during the process, all the updates were properly communicated through emails and also were available in my WES Profile which helped me to take the appropriate action on additional documents request on time in order to avoid any further delays.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 29, 2020

    My overall experience with WES credential evaluation process was so smooth and clear. They provided adequate information to get the process done in an easy manner. Also their regular updates through the site and mail guided me excellent that there is no flaw in processing my documents. It's not required to contact WES over phone or mail as their instructions were very clear and adequate. Overall it's nice experience, thanks WES for my credentials validation.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Jan. 29, 2020

    When I got my evaluation report (it took WES more than a month by the way) I didn't get the original diploma I sent. I was very nervous about that since the diploma was the only document I had proving I had a higher education. I called WES and the representative was very formal with no sign of empathy. He couldn't get any information and advised me to create a case on the website (that was a good advice, thank you) which I did - and then there was no update to investigation process. So I was left with no diploma and no updates on whether they are doing anything with my request. I had to call the second time in a week and that time the representative was very friendly and caring. She somehow pushed investigation to the priority status and in a few days I got my document back! In the end, I had everything I needed from them and evaluation was accepted by the employer.

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    Online & AppStaffEase of Use

    Reviewed Jan. 29, 2020

    It was such a great experience having my credentials assessed by WES, hoping they can find a faster way to release the result (it took almost 3 months). The website is also very user friendly and they give out detailed instructions on how to prepare and submit the requirements. My overall experience was great.

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    StaffTransparency

    Reviewed Jan. 29, 2020

    The overall experience with WES has been extremely satisfying. They update you very frequently about application status and process on each step. Time taken by them to verify credentials is very minimal. Their working is very professional and it seems they value time a lot.

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    Sales & MarketingPriceStaff

    Reviewed Jan. 29, 2020

    Very satisfactory. Although a bit expensive, the document review was on point. It took a bit time, but I am not in a hurry so it is pretty acceptable. Mobile application is also helpful. I didn't need to ask for help for customer support.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 29, 2020

    When first time I come to know about this site and its services I liked it, but little bit upset while paying fee. At somewhere I felted that fee is high. But it's a different thing for everyone. When I couriered my documents and WES department received it, that gives you notification about that. I like WES web portal facility. And according to their time line they completed their work and send me the reply.

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    Rates

    Reviewed Jan. 25, 2020

    Rating of my credential was very good compared to other credential from other services like CES Toronto (University of Toronto) and Global Education Group, equivalency comparison by taking Major into consideration whereas other took equivalency from Grade 1 which is ridiculous.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 24, 2020

    From start to finish, evaluating my credential using the World Education Services (WES) was as effortless as it was prompt. Tracking communications was precise, change request was promptly attended to and feedback was timely. Navigating the website's interface and mobile phone app was equally good. I would strongly recommend WES as I had a good customer experience.

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    Customer ServiceMaintenanceStaffResolution

    Reviewed Jan. 23, 2020

    I have been on the same case with WES, about an account that has been on hold for over a year. My transcripts from one of the institutions is pending and I have gone to their office several times to find out the problem and this has not worked. I got the education in one of the satellite campuses of the school and I believe I am one of the victims of a failed transition process. The school just keeps giving me a runaround.

    I contacted WES and asked for the education to be removed from my profile and for the assessment to be done on the existing ones. Now WES is giving me the runaround. It started with asking me to submit a formal request, which I did immediately. I was given a six day timeline, then at the end of the six days I called and the agent made the same "escalation promise" and gave a 30 day timeline. The 30 days is almost up, with the several calls and follow up and "escalations" in between; and now an agent just gave me another "escalation promise" with a 35 day timeline.

    This is after I explained to my fellow human beings the need to expedite the process as it was holding up several other processes and I was losing opportunities. I had also explained that the report was about to become obsolete and useless to me even before it becomes issued and that doesn't seem to bother anyone. After all it's my business isn't it. :( This is highly disappointing.

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    Reviewed Jan. 22, 2020

    Everything was detailed, and very clear information; the only missing detail is giving a tracking number for the package, but anything else was a great experience, and definitely would recommend the service with other people.

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    Staff

    Reviewed Jan. 22, 2020

    The team at WES are very professional, documents required and instructions pertaining how these should be submitted are extremely clear and easy to follow. Also, the turn around time was accurately given.

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    Staff

    Reviewed Jan. 22, 2020

    It was wonderful experience with WES. I am fully satisfied with my education assessment. WES application is very helpful to me. I received all the information about my credential assessment. I strongly recommended to the people if they want to their education assessment please go through the WES.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 22, 2020

    Institution adhered to the set timelines for completion in case of delay or update status requirement, the online request form submission eased the confusions as it was promptly responded by the representatives.

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    Sales & MarketingTimeliness

    Reviewed Jan. 22, 2020

    Sending documents to WES was somewhat stressful due to the self-driven process. As arrival of documents doesn't get indicated on WES system on the same day (it may take 10 days) I was wondering about the Diplomas. Fortunately, due to WES mobile application I have felt confident about my experience and has become WES promoter among friends and relatives. Application perfectly shows the status of your process and the expected result and evaluation date. I strongly recommend WES to any individual who is eager to submit their documents for US or Canada.

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    Customer ServiceStaffEase of Use

    Reviewed Jan. 22, 2020

    The service is easy to use with user-friendly instructions and status checking. When asking questions via email, the response might take a few days, but it was useful. As a foreign user, the duration for the process took some time, but overall it was acceptable. Apart from this, it was nice that the organisation sent back a letter to me to have a review on the verification result.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    I had my postgraduate degree verified by WES, although a very professional service — they are however a bit weak on customer support and hence their email responses are monotonous and robotic without really understanding the underlying issue. But would definitely recommend the service as a whole.

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    StaffEase of Use

    Reviewed Jan. 22, 2020

    It was detailed, swift and on point. I didn't expect it would be that way but it's the best I have gotten lately. Account was very easy to use and there was great feedback. Mails are detailed and easy to understand.

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    Reviewed Jan. 22, 2020

    It's really easy and reliable service to get your education transcripts and degree verified for Canadian standards and they are the best service and provide value for the money and are very simple and genuine.

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    Staff

    Reviewed Jan. 22, 2020

    I was very apprehensive before as I have done my Masters in Law and heard people telling that WES do not evaluate the Master's Degree properly. But then I still went for WES and it was really excellent and helpful site in answering all my questions. I actually needed assessment for Canada Immigration and by mistake I send my Docs to United States. But still WES completed the assessment for Canadian credentials and provided me apt results for the immigration form. Excellent site to get your Education credentials assessed.

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    Reviewed Jan. 22, 2020

    Almost all the problems were identified and solved during the whole journey of Evaluation. I am very satisfied about their customer eccentric approach. They have taken all the issues seriously and solved accordingly in time.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    Overall experience was satisfactory though it takes some time to get the results but very helpful and clear information and communications provided when in doubt. FAqs could be improved to resolve some of the repeated issues related to particular country.

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    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 22, 2020

    Excellent & prompt services. Should strive to cut down time to evaluate credentials if possible. WES App is also very helpful which is timely updated to keep users informed. The approach of selfless service will help grow it further. Thanks.

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    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 22, 2020

    It was easy and clear process. The feedback it was fast. Acceptable fees to review. There is update about what is the new on WES. I trust wes and I recommended it for my friends to complete all document through world education services. Am happy. Thank you wes to helping me to review my document.

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    Online & AppTransparency

    Reviewed Jan. 22, 2020

    World Education Services provides required information very clearly on their website as well as on app. Overall process was very nice. I got timely updates about my application status. I received evaluation report on time.

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    Online & AppStaffTransparency

    Reviewed Jan. 22, 2020

    The overall experience, timely assistance provided by WES agents was satisfactory. The information given on WES's website is quite detailed and exhaustive. Real time update of the tracking status provides clarity on the timelines for completing the credentials evaluation assessment.

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    Sales & MarketingOnline & AppStaffTransparency

    Reviewed Jan. 22, 2020

    Very professional, clear and objective service. It offers total transparency during the process as a whole. You can follow the assessment process in the palm of your hand using the app and it is really useful.

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    Staff

    Reviewed Jan. 21, 2020

    I had a good experience. The service was responsive, meticulous, and thorough, in regards to the credential review for an international degree. They keep the review on file as well for future need. I appreciate how stringent their standards are. Even after my university sent WES a transcript, they would not approve the record because there was no indication of a degree conferred, so I had the school send an official letterhead electronically, via a confirmable university address. Again they are meticulous and thorough, with high standards. I recommend WES.

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    Customer ServicePunctuality & SpeedStaffValue

    Reviewed Jan. 21, 2020

    Timely response and speedy process. Value for money. Customer care representatives was very gentle and polite. Even though I had a secondary verification the processes was smooth and flawless. Kudos WES.

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    Sales & MarketingOnline & AppStaff

    Reviewed Jan. 21, 2020

    When I came to know that I have to evaluate my bachelor's degree credentials,, I immediately downloaded the app of WES, the app was very simple and very helpful. App guided me in every step and progress report was coming regularly. This helped me mentally a lot, I was very impressed with the service provided by the WES and suggest all the aspirants to download the app then only proceed further. Thank you for the amazing service, I thank you wholeheartedly. Regards Neha.

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    Customer ServiceStaffEase of Use

    Reviewed Jan. 21, 2020

    Except a little bit of delay everything went well, they made it easy from the beginning till they mailed my copy, very clear instructions and easy to use website. Customer service provided through phone and online was excellent.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    I had several important things to ask during my diploma's evaluation process and had to contact the team responsible for resolving them. Each time the answers were thorough and quick so that I could have peace of mind about it.

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    Customer ServiceOnline & AppStaff

    Reviewed Jan. 21, 2020

    The response time differs at time due to the time difference, rest everything was up to the mark. The website is very informative and the tools are self explanatory as well. Overall it was a good experience. I wish my university had similar resources.

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    PricePunctuality & Speed

    Reviewed Jan. 21, 2020

    WES services is very cool, but it takes a very long time to complete an evaluation. Also the fee charged is a bit high it should be reduced. I recommend you start early with WES so you can meet up deadline.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Jan. 21, 2020

    WES website is very straightforward and simple and they did the evaluation professionally and I am completely satisfied with this part. What I am not satisfied with is the delivery of my report. I have waited over a month since my evaluation was complete and I have not yet received it. I understand that this could be due to the shortcomings of the mailing system and not specifically WES. However, I expected more cooperation with following this issue from their customer service.

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    StaffTransparency

    Reviewed Jan. 21, 2020

    Thank You WES. It was an excellent service provided from your end. From first stage to last stage of my ECA, I got all the updates as per the specified period given in your WES App. I will recommend WES to every one for their ECA.

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    Customer ServiceStaffEase of Use

    Reviewed Jan. 21, 2020

    From registration through document submission and evaluation was stress free and user friendly. Communication was excellent. Site is user friendly. Customer relation was top-notch. Courier service was effective. Got my report and feedback was positive.

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    Sales & MarketingOnline & AppStaff

    Reviewed Jan. 21, 2020

    Used WES app to track the status of my evaluation process and get the clear picture of any requirement. The whole process got completed on time. The app was easy to understand and navigate. All the directions are clearly mentioned. Thank you WES.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    I did a complete credential evaluation for Canadian Immigration purposes. The website provided me all information I needed and I was able to do everything by myself. All steps were extremely easy to understand and I could keep track of WES work after they received my documents plus, the review was completed a few days before the scheduled. I'm hugely satisfied with WES work.

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 12, 2020

    I'm Waiting for my evaluation report for over a month(!) after they received the documents. It should take 7 days according to them! I keep contacting them and they basically ignore me. I don't understand why there is no alternative to that service! As a straight-A student I depend on this company to get into the PhD program. This is so frustrating. There is nothing I can do. Of course the easiest thing for them is to take my money and then don't deliver the service *they* agreed to provide. This is a breach of the agreement but unfortunately I don't have any leverage. I am a foreign citizen and can't really take any actions against this terrible company. Hopefully universities and other places that use their services will avoid them. They should not be allowed to conduct this business. They are taking advantage of people.

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    Customer ServiceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Jan. 8, 2020

    Here's my timeline dealing with WES: Sep 12 - Created account and paid for the course by course transcripts evaluation from my former university in Russia. Mid October - they've changed my profile that the documents were received from my former school. 1st week of November - they put my account on hold because they had decided the original transcripts (sent directly from my school) weren't authentic enough and they required additional verification. Dec 2 - they've received additional verification documents from my school and changed the status on "In Progress".

    It's January 8 - No changes. No completion. I've missed my deadlines for the semester and have to now postpone starting my program until August. Not to mention, after 3 phone calls and talking to some incredibly rude, unhelpful and quite honestly useless customer service representatives who give you rehearsed responses and just read what's already in your account - THANKS like I couldn't read that info myself. My report is still not ready after 4 months!! If you can find a different organization or somehow get into a program without transcripts report - do it!! Do not waste your time, energy and money on this joke of a company!!

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    Customer Service

    Reviewed Jan. 7, 2020

    WES is very efficient to take your money. Once you have paid, there is no means to make a proper contact. There is no contact phone number or contact email address. There is only a web form to write your matter then they will reply it with generic text. There is no means to reply. Again you need to fill a web form to ask about provided generic text. Then somebody else reply you with the same generic text. They promise 35 days service but my assessment took over 75 days. Extremely inefficient service.

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    Reviewed Jan. 6, 2020

    Applicants from India who may have complete their grad/undergrad degrees from India, please DO NOT USE WES when applying for Universities in the US or for Express Entry to Canada. WES expects Universities to send the transcripts directly and most of the older, bigger Universities in India do not have any provision to do the same. This has resulted in various forums where students are discussing alternatives or 'jugaads'. Funnily enough, applicants from Pakistan or Nepal are not bound by the same requirements. So, students or prospective immigrants from India, please DO NOT USE WES!!!

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    Reviewed Jan. 2, 2020

    WES provides high quality service. When I created my account, WES asked me to send my documents. So, I sent my documents. WES started the evaluation procedure, and I followed the progress of the file online until the end. It was very easy.

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    Reviewed Dec. 30, 2019

    The process was hitch free as at every point in time, the current status was updated in your account which was easily viewed on the WES app downloaded on my phone. The evaluation took exactly the number of days stated that it would take. There were no delays after they received all the required documents from my institution.

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    Reviewed Dec. 28, 2019

    The experience provided me the opportunity to learn and also share learning with my friends and colleagues at work to find time and enroll for the WES verification. When I viewed the detailed verified document on the school I am applying to in the US (Fordham Graduate School of Art and Sciences), it is so analytical in the certification which provided me the view to believe in the authenticity of the process and while time was a great essence. Although at some point I was denied admission in my first entry due to my delay in submitting my WES verification report. This is one of my learning experience, that I share with my colleagues to always take the evaluation before seeking for admission so they don't get caught up with time constraint.

    Another beautify experience was the point you have to send request form to your school to generate report and send to WES. The form printed and sent to the school was well understood which was one of my worries. But apparently, my school have been involved in the process for a while which also made it much more easy. Overall method and feedback mechanism was fantastic during the process. At any instance I have issues, I quickly refer to the web-page for clarification which I got.

    I wish to recommend WES that;

    1. WES set up regional centers in countries to be able to expand her scope of coverage and making it closer to the people.
    2. That the centers will partner with schools to organize conferences, symposium about other products which I will be very happy to see WES services grow to such a dynamic and viable academic system that brings education and career development closer to the people.
    3. To develop a framework for an exchange learning tour programme.

    4. WES developing to be able to roll out a viable academic institution with affiliation to university that are open to partnership and collaboration.

    I hereby appreciate the management and team of evaluators doing such a great work.

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    Reviewed Dec. 27, 2019

    I got the correct evaluation, but concerning the time it needs to process your documents that's what missing, cause once they receive the documents there are 2 weeks before they start working on them, that means adding to the 30 days it will be around 6 weeks, in any case less than other company. But overall I was satisfied.

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    Reviewed Dec. 27, 2019

    Need to provide accurate tracking services. CRM need to improve, waiting to be avoided. Amount need to deduct with standard manner. Overall I am satisfied with the experience with the all services with your company.

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    Reviewed Dec. 27, 2019

    It was a very delighted experience and all processes were very ethical. The overall process from beginning to end was very nice and transparent. Nothing was hidden. Anything were mentioned absolutely correct. I am very much thankful to WES for their tremendous support.

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    Reviewed Dec. 27, 2019

    I am extremely satisfied with the services provided by WES (World Education Services). I felt very easy to navigate through the website and I am impressed by the accuracy and apt evaluation of my educational credentials. I would recommend to my friends to avail the best services of WES.

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    Reviewed Dec. 27, 2019

    I selected WES (World Education Services) for transcript evaluation of my Indian degrees. If you provide the documents at the right time, I would say getting the evaluation done is a cakewalk at this place. They are professional and time-bound. 4 stars for the overall experience. Recommended.

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    Reviewed Dec. 27, 2019

    I had required a quick and accurate result of my educational documents eligibility in the countries other than India. So I applied here and got all answers to my queries in FAQ and easily trackable service as well. Thank you WES for helping me.

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    Reviewed Dec. 27, 2019

    All the process for the credentials evaluation is clearly explained at the website. Everything was easy and fast. Something I liked was that all the results were sent to my house without additional fees and the online certificate, to post on social media, is wonderful.

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    Reviewed Dec. 27, 2019

    They accepted the official transcripts. I sent a copy of the Diploma via FedEx. Delivery was accepted by J **. A day later they post document received. Another day later they posted that the document is with evaluators for accuracy. A day later it was posted we did not received your diploma. I could not believe it. I called customer service. Was told, "We did not receive your document." I explained to the clerk that the certificate was received and was sent to evaluators. He denied that they received the document. Go figure. I was given a fax number and sent a copy. Two days later nothing was posted and I sent another copy of my Diploma by fax via Office Depot. Three days later nothing posted. Today I sent another copy via the USPS. Hoping for the best.

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    Reviewed Dec. 26, 2019

    The WES has very clearly defined and documented processes. All the documentation requirements are laid out very clearly. They provide templates that may be needed in the process by the candidate and also by the institution that will send the transcript. Well developed processes!

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    Reviewed Dec. 26, 2019

    The re-verification of the Degree takes time longer than usual which we are solely depend upon University to respond. Once documents has been sent by University, re-verification should not be done, sometimes it is difficult to get the response from University, since there is no separate department for re-verification.

    Overall good experience.

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    Reviewed Dec. 26, 2019

    I chose this company to verify my academic credentials after reading clients’ positive feedback and never regretted it. The service was fast and professional, the verification itself was a value for money. Additional thanks for user-friendly mobile application, which I highly recommend to download for those who will use the service of this company.

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    Reviewed Dec. 23, 2019

    Even though process of educational credentials evaluation is pretty complicated, WES had really good step-by-step instructions, which made it easy to complete online application within 40 minutes. Evaluation process itself took almost two month, which seemed kind of longer, but at the end evaluation was complete successfully and there were no back and forth with WES or my Educational Institution. I'm pretty happy with WES evaluation services.

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    Reviewed Dec. 22, 2019

    The service was great. Instructions were easy to follow. The only issue I had was the lead time. It was mentioned in the website and app that it will take approx 3 weeks for the process, but it actually took longer. I understand that there are a lot of docs that are assessed, but the best way is to give a more realistic lead time, for example telling the customer that it will take approx 1.5 months for the process. Overall, service was great. Will recommend WES to my friends.

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    Reviewed Dec. 20, 2019

    This organization lacks transparency because they told me that they are going to refund my money due to cancellation of an order. But after 2 days I called and they told me that they are not going to refund me. I don't recommend anyone to use their services at all.

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    Reviewed Dec. 20, 2019

    WES is great institution when it has to do with certificate evaluation. My result was evaluated in good time and without follow up. I recommend them for anyone willing to evaluate result and wish to get the best service.

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    Reviewed Dec. 20, 2019

    My experience with WES was smooth, the information given by WES for the process was clear and the timeline for each stage was accurate. The delay I had was with one of my institutions back here in Nigeria in the logistics when sending a verification for my transcript. WES is reliable and efficient.

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    Reviewed Dec. 20, 2019

    I created my WES account 17/6/2019 and completed 22/11/2019. That was a long wait but in my waiting period each time I reach out to the customer service agent, they were polite in proffering solutions and explaining the long wait. In all, the level of professionalism and customer centric attitude is highly commendable.

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    Reviewed Dec. 19, 2019

    Very smooth, and fast experience. Very professional as well. They also provided a badge I can use and embed into my LinkedIn account and profile, which was a nice surprise to me, I didn't know they had such thing.

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    Reviewed Dec. 19, 2019

    WES spp and website are user friendly and they offer good and quick evaluation. Good tracking of the very stages with email notifications to customers at every stage. Evaluation was timely and trustworthy.

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    Reviewed Dec. 19, 2019

    WES always responded to my inquiries in a timely manner and I loved the ability to track my status online. I knew exactly when my credentials arrived, when they were being reviewed and when they were sent to their final destination. I would recommend WES to anyone who needs their college credits evaluated.

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    Reviewed Dec. 19, 2019

    Accessing the site was very easy and user friendly, the instruction on how to proceed and send the necessary documentation were very clear and precise. Their customer service was prompt to answer inquiries and very polite. Payment was also very easy, even for people outside US or Canada. My only comment is that it took a little longer than what was mentioned to let me know that the documents sent were complete, but I would definitely recommend them and use their services again. They were completely transparent during the whole process!

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    Reviewed Dec. 19, 2019

    Clear instructions. I did exactly what was asked on the WES website and forms. My ECA was completed within two months and I was kept updated of the progress at every stage. I didn't have to call or send any mails after applying.

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    Reviewed Dec. 19, 2019

    Personally, I thought evaluating my credentials from Africa, particularly Nigeria would be stressful until I engage the service of WES. I had a stress free evaluation. I strongly recommend WES for seamless evaluation.

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    Reviewed Dec. 19, 2019

    I receive an accurate evaluation of my credentials but it takes too long to complete (6 months). If they could reduce that delay it will be perfect. Also, I don't know why I have to certify my diplomas before sending them, yet they still send them back to my school to check their authenticity. I think it slows down the process and it's doing the same check twice. But overall, they are very professional and update the evaluation status of the request on their site (even if the long wait gives the impression that it is not evolving) and finally I received the physical documents shortly after the numerical result.

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    Reviewed Dec. 19, 2019

    The process through World Education Services is very smooth and straightforward. Also, the application is very user-friendly. Notifications were sent throughout the process, keeping me posted on the status of my file. I would surely recommend it to anyone who is looking to evaluate their credentials.

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    Reviewed Dec. 19, 2019

    I would strongly recommend WES organization to all my friends and family. I really had a smooth and convenient process during my entire Application with no any frustration. I truly loved the way how it was structured through online. The app was so clear and they’re always updated. They indeed provided an informative guide. In short it's easy and friendly to use. I should gave them my solid thumbs with no hesitation to recommend this. I thanked you wholeheartedly and immensely to WES. More power.

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    Reviewed Dec. 19, 2019

    Timeline was very bad. After initial submission of my document, it took more than a month to update the status. Then my application moved to OnHold. When I enquire about the query sent by WES to my university, actually none has been sent. After a month my status changed to InProgress automatically. I waited for it. But again it changed back to OnHold nearly after a month of waiting. In total it took almost 8 months to get assessed.

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    Reviewed Dec. 19, 2019

    Getting my educational credentials evaluated by WES was a smooth process. I liked that I was able to use their app for ease of access to check the status for my evaluation. The persons I spoke to over the phone were quite professional and were able to resolve my issues and handled all my queries knowledgeably and professionally. One improvement that I would suggest though, is that their online ticket system be revisited. The time they stated they would get back to me via the ticket or online form was way different from when they responded. The response came to me after almost two weeks after the time they stated on their website, that I didn’t like. I got my queries handled very quickly when I chose to make a phone call instead of waiting on the response to my email. Overall, I’d recommend WES for those choosing to get their education credentials evaluated for studying or immigrating to Canada.

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    Reviewed Dec. 19, 2019

    While I have some things to discuss that are perhaps not so nice, I want to start out by saying that WES is actually, in principle, a very advantageous company to use for credential evaluations. They have very good order tracking and you can use them to send your transcripts with full equivalencies to any institution in Canada long after the initial evaluation, and that is an huge added value to the service.

    That said, here is the problem I encountered with them - a political one. I am not just an emigrant from the USA; not just a Canadian resident - I am actually a political refugee. And so I encountered a litany of difficulties intended to make life as difficult as possible - on the U.S. side, on the U.K. side (because I did my master's degree in Britain) and on the Canadian side as well.

    First was that allegedly the transcript mailed from my undergraduate institution to WES in Toronto never arrived. OK, so, fine. I ordered another and paid for it to be overnighted, with tracking, by UPS. Another $100. Signed in, accepted, done. Nothing insurmountable. Then there was the question of my masters' degree - from London Business School, an institution run until recently by a Romanian street criminal, Andrew Likierman, who essentially blackmailed his way into a knighthood; an individual who hates me personally and whose criminality I exposed and led a campaign against.

    It took forever to get these documents; then it took ages to get WES to sign in and accept them...and then WES also wanted a copy of the degree certificate and/or a signed form from the institution showing I'd indeed graduated - because apparently allegations to the contrary had come up in the past in connection with said Romanian street criminal's various attempts to illegally regulate job market outcomes for his graduates. The entire process from start to finish took four or five months and required interventions from the Immigration and Refugees Council of Canada (IRCC) and from the Better Business Bureau (BBB) to provide the necessary impulse for WES to complete and issue the equivalencies.

    I understand that academia is a tight-knit place where opposition to established figures is not taken well. Having said that, I am not new to academia. I have family members who have served as high level administrators at elite institutions. To allow this Romanian street criminal in London to override me for so long when I had paid for a very simple, clear service and provided everything requested was really out of line.

    Nevertheless, I am glad I used WES - I really would not want to have had the same battle with the University of Toronto, who run a similar service; and I am glad to be able to avail myself of the various long-term services that WES offers, such as the online verification system through Credly and, as mentioned previously, the ability to send certified transcripts and equivalencies to employers and educational institutions in the future, all from one place. I would feel relatively comfortable recommending WES to others seeking the same services, as the problems I encountered mostly involved the company's interactions with corrupt external entities - problems they probably don't encounter often and weren't really set up to deal with. So, some reservations, wasn't the best experience but - in the end, all's well that ends well.

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    Reviewed Dec. 18, 2019

    WES services goes beyond my expectation. As the result of my ECA is out I thought it'll take a month or two for me to receive the hard copy since I chose the standard post mail. It'll only take a 5 days for me to have it. So, THANK YOU WES!!!

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    Reviewed Dec. 18, 2019

    Everything is detailed on website, so you don’t need to rely on others. Prediction of evaluation time accurate. Easy payment method and given FAQ’s. Although, evaluation time might vary depends on your documents from university, it gives you complete alert on each steps and verifications.

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    Reviewed Dec. 18, 2019

    If you are from INDIA and using WES service to evaluate your academic transcripts be careful. Please do not buy any of their package. I have bought their service and paid $145 + and as per the instruction I did send them the scanned copy of the transcripts. Now after 10 days they come back asking me to go to university and request the university to send them the transcripts. I am in no position to go in person to university to request the transcript. Most university need the student to be present in person. Also WES response to any of your mail is very slow about 2-3 days. Their customer care is pathetic .I would not recommend WES to anyone. Especially if you are trying to get the evaluation done for a degree from Indian university.

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    Reviewed Dec. 18, 2019

    I initially applied for the Course-by-Course Evaluation (ICAP) based on my medical studies in Austria and Switzerland (nothing special, all accredited institutions). While the account, the instructions, the setup and the payment were all seamless, it was the beginning of a 2.5 month long nightmare. Although I have immediately sent all necessary translations, my universities have correctly sent their documents at the first try and all documents were accepted without any remarks, the whole process took over 10 weeks! I wish WES would have communicated this processing time in the first place!

    What made me furious was the fact that my deadline was 9 weeks away from the initial application. While I communicated the deadline to WES and customer service assured me that "9 weeks are more than enough" they even issued an official "completion date" which was great! I thought I made it! They even confirmed the date in my account: "evaluation due by ..."

    However, ten days after the communicated completion date the WES report was still not being processed and I have subsequently missed my deadline. Customer service only forwarded my requests, but I never received any answers. I wish WES would have communicated a realistic processing time in the first place, not the "7 business days-myth" and stick to the communicated deadlines. I don't know why there are so many positive reviews. In my case it took them 61(!) days (day from which all translated documents were received to issuing the report).

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    Reviewed Dec. 17, 2019

    1. Expensive compared to others - only reason you may want to consider this is that they have been doing this for a longer time than others.
    2. Zero customer service - they will send a no-reply communication that basically explains what is already on their website.

    3. Long wait times - In my case I submitted ONE transcript to be verified, a Masters from University of Maryland. They took 3+ months.

    Save some money and enroll elsewhere.

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    Verified purchase

    Reviewed Dec. 10, 2019

    For me it was a pleasure and a seamless experience to work with WES (World Education Services) and would do it again, or recommend their services to my peers without any hesitation. Thank you for helping people like me open doors and expand career wise horizons.

    José

    Architect

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    Reviewed Dec. 6, 2019

    Overall good experience with WES. Evaluated my bachelor degree. Evaluation is fast compare to other credential assessment bodies. Will recommend others for evaluation of certificates. Kindly put a fast track evaluation with extra amount so that people will evaluate their certificates within 15 or 20 days.

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    Reviewed Dec. 6, 2019

    Wes work properly and give you reminders about the updation required for sending the details. Act very fast and send the result as soon as possible. I really appreciate the procedure they follow to satisfy consumer needs..

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    Reviewed Dec. 6, 2019

    I approached WES for my credential evaluation of my degree. Document requirements were listed and was clear. Got the documents from my university, delivered to WES and within the time period while process was completed. There was no confusion at all.

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    Reviewed Dec. 6, 2019

    I used the Service to validate my Education - Academic Qualifications for Immigration purposes. It took some time for the validation but I think it's all in good and understandable reasons. Thank you WES for your services.

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    Reviewed Dec. 5, 2019

    With my experience with World Education Services, everything you need to do in order for your education to be assessed is all there, the instructions are easy to fill and understand. Just be careful of what to address on your document. When you send the documents to them they need the name of the one requesting or your University or College name on your document, not the person who helped you get your documents. Just follow the instructions properly and if you have hesitation there are frequently asked question options and they have customer service so you can call them.

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    Reviewed Dec. 5, 2019

    I strongly satisfied with the services of WES and advise my friends to go for WES for their credentials. The time taken for the complete process was not much and the charges is also fair enough to my knowledge. Thanks WES.

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    Reviewed Dec. 5, 2019

    WES claims on their website’s Terms and Conditions page that the “typical processing time for World Education Services (WES) evaluations is approximately seven (7) business days from the day that a completed application (including all required documents, information and full payment of fees) is received by WES and compiled for internal review and processing.” This is grossly misleading.

    Upon receiving confirmation that documents had been received and were under review, a WES phone operator informed us that the review and evaluation would take approximately 3 weeks or more. Only once evaluation was complete did WES confirm that the official report would take 7 business days to produce, followed by 7 to 10 days for mail and delivery. In total, this process takes 6 to 8 weeks. Nowhere on the website does WES provide a clear or accurate picture of this timeline.

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    Reviewed Dec. 2, 2019

    It was easy having transactions with WES. I was guided with the instructions from the APP and from the website. Questions and clarifications about the process were answered immediately which gave me convenience in continuing the process. My personal copy of the credential evaluation report arrived in my home country, Philippines, almost 2 months after the release of the result. Overall service was excellent!

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    Reviewed Dec. 1, 2019

    It was a great experience. Everything was detailed and easy to understand. They were also on time. Evaluate my certificates and even sent the results of evaluation to my email address and house address. They are so professional.

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    Reviewed Nov. 29, 2019

    The evaluation process was well explained in the WES website/Portal. Post Login creation there was a delay from my end since the University staff on semester vacation. Even then the evaluation SLA was updated on time and reports generated 5 days prior to SLA projected. Never gave a chance to think about customer service agent for help. It was like direct desk interaction though we are connected virtually. Thank you WES.

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    Reviewed Nov. 27, 2019

    The whole WES process is streamlined. The website has all the details needed, leaving room for little to no doubt. On the rare occasion that there is a doubt, the Contact Centre personnel will clarify it like they did for me. I would definitely recommend using WES's services.

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    Reviewed Nov. 27, 2019

    My transcript and certificates was evaluated and right on time too. The website was hitch free and updated. All information contained in the website was top notch and accurate. I would recommend WES anytime, any day.

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    Reviewed Nov. 27, 2019

    The details provided on the official website are crisp and clear. Moreover the Help section is based on geography. This helps giving or making one aware the exact and accurate information required based on their Country. The entire process is though time consuming, not a concern though; as I believe the delay is due to high number of applicants applying for ECA. Overall it has been a wonderful experience; be it in terms of navigation through the website as well as the Mobile Application; and also exploring what information is required.

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    Reviewed Nov. 27, 2019

    It was easy to start for applying in order to get my evaluations done. Very quick and satisfactory service. Didn’t need to call someone to made to service fast neither I had to write millions times to remind someone to get it done. Keep doing it.

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    Reviewed Nov. 27, 2019

    I had a fairly good experience with WES in the evaluation of my credentials however I will appreciate explicit updates on the website as I got confused at a point when it was uploaded that my documents had been received and I need not do anything at the moment whereas a particular document was still being expected, (I assumed based on that update that all was right) then about Four weeks after, I got another update to go get the document, this wasted a great deal of my time and I was not happy about it at all.

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    Reviewed Nov. 27, 2019

    It was an amazing experience. Good service. Got my evaluation in time and was very accurate. Their App is also very easy to use and gives accurate updates. Also their website mentions all documents required.

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    Reviewed Nov. 27, 2019

    WES evaluations have opened new avenues for me in my field of study. It has added more quality of the qualification to even be considered in the US and Canada. I would recommend the evaluation to anyone who needs to get their qualification a better recognition.

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    Reviewed Nov. 27, 2019

    It's absolutely great!!! Information is given. Instructions are being explained and clear for the applicants. Gives update for the process including the result. Easy to access their website. Thank you so much!!!

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    Reviewed Nov. 27, 2019

    Turnaround time is good as directed if the documentation provided is as specified. Would recommend it to anyone who wants to get their evaluation done. Just follow the exact guidelines to send your transcripts especially for the Indian universities and you would not have to wait for unnecessary secondary evaluation.

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    Reviewed Nov. 27, 2019

    My WES ECA timeline was 27 calendar days from the date of account creation. Since my degree was from the US, I was able to send the documents to WES online directly through parchment. Then I just had to wait for my ECA results. Overall a frustration free process, just the timeline is a bit stretched. I was expecting it will be shorter for an American degree evaluation.

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    Reviewed Nov. 27, 2019

    I definitely recommend to use their application which help you a lot. You will find all your answer. The instruction was quite simple and complete and they are very responsive when it comes to further clarifications.

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    Reviewed Nov. 27, 2019

    I had a good experience of evaluation of my diploma. I'm from Almaty, Kazakhstan. The main thing you should know about this service, is that it took about 3 months to be finished. Whereas it was supposed to end in 35 days. But it's ok, I'm very glad that it eventually finished successfully. Thanks them a lot!

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    Reviewed Nov. 27, 2019

    My experience with World Education Services was truly fantastic because I had no difficulty doing all that I was required to do. My documents requirements and verification process went well. Even the courier services were trackable and they kept me updated with the timing. My verification report came earlier than I expected and that made me elected.

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    Reviewed Nov. 26, 2019

    Easy to follow instruction on how to submit needed requirements, after submission all I need is to mail to proper address and wait for any instruction. If have just send additional Requirements and wait until they approved.

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    Reviewed Nov. 26, 2019

    Coming from the French engineering system, my credentials are difficult to understand by foreign institutions. They often misunderstand the scale used in the pre-engineering years "Classes préparatoires" as well as the credit hours of each one of the courses taken as no credit hours were shown in my original transcripts but were required to weigh the value of my degree.

    WES made it possible for me to have a well-explained transcript with all the details, GPA, Credit hours, information about my degree requirements and how my original transcripts were verified. WES evaluation added tremendous value to my application as it verified and certified my education on the international level making it possible for my degree to be recognized by any higher institution I applied to.

    I would recommend WES credential evaluation to any student aspiring to pursue his education in the USA or any other country that uses the same scale as it makes it easier for the admission committee to understand your qualifications and hence give you the credit you deserve. The credentials badge is a very nice addition to your LinkedIn account as well!

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    Reviewed Nov. 26, 2019

    WES was recommended to me by a potential employer to verify my education credits. They were fast, easy to use, and gave detailed information about what I needed to submit in order for them to verify my degrees. Once the paperwork was submitted, my credentials were provided quickly. I also love having the convenience of the WES badge that can be sent to potential employers electronically as a convenient tool.

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    Reviewed Nov. 26, 2019

    This was my first time using WES or any other services for evaluating my educational credentials. I am satisfied with the result and overall procedure to obtain final assessment. I highly recommend WES, it is simple to use and if you have any doubts you can take reference from Frequently asked question section. They also have Toll free customer care number and you can speak to live representative.

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    Reviewed Nov. 26, 2019

    Once you have all required documents, the process is pretty easy and straightforward. My results came in at the specified time and it did not take a long time. Please call your schools or institutions ahead to expect WES to reach out and request for feedback to ensure they don't delay the process.

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    Reviewed Nov. 26, 2019

    Application online is easy, very straightforward, You don’t have to wonder what’s going on with your application. WES send updates via email which is awesome. The wes app us a plus. Easy access. Customer service people are polite and very thorough in providing information.

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    Reviewed Nov. 26, 2019

    I loved the website and the process until I had to resubmit my highschool transcripts because they request them to be sent by the original institution on a sealed envelope. I was already living in the US and even though I had my originals with me, they needed a sealed envelope from my institution, that’s when things got confusing. I wasn’t going to pay a plane ticket just to request that. I tried finding information about my situation and how to submit them if I was outside of my own country already, online was very hard to confirm the right path to follow and when I called customer service, even though I received a good response the first time, it took almost 1 hour waiting for an agent to pick up the call. 1 hour just on hold, waiting. This doesn’t include the time in the automated system choosing options. Probably a total of 1 hour and 15 mins total. Once I reached the agent, everything else went very smooth and easy.

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    Reviewed Nov. 26, 2019

    I like WES. It helps get my school credentials evaluated. I was satisfied with the results. Thanks wes, it was amazing experienced with wes. I would definitely recommend your office to my friends for school credential assessment.

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    Reviewed Nov. 26, 2019

    Hello, I do not recommend WES at all. Their customer service is awful and their accountability in archiving documents and above all their ability to read documents vary depending on who they employ! That's what they told me! Here is my story with them: I asked them to issue a letter of my documents evaluation back in 2015 directly to my workplace (now in 2019), without any change, I asked for nothing added or removed. They said it is impossible because the original one was for IRSS and can't be sent anywhere else, which I understood and that I had to start a new application, which I did and of course paid for that. I double checked with their customer service almost two months ago to make sure that all my documents could be transferred from my first application to my second and they said a big YES.

    After waiting for a month they contacted me asking to resubmit the very exactly same documents just because they cannot read it! NOT ELIGIBLE, their exact words. "How come a piece of document was eligible in 2015 and not in 2019?" I asked. Their supervisor's answer: "I don't know who could read it then, we cannot." Hello WES! My document is eligible and then not eligible based on who you employ??? Or don't you think you should reconsider your archiving facilities? Why nobody told me in 2015 that my document might be ineligible in 4 years' time? And we are talking about 4 years not 40 years??? Total headache!

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    Reviewed Nov. 26, 2019

    To my experience, WES doesn't stick to their timelines when it comes to evaluation update (additional courses with final degree). It took 2 months 11 days for WES to send out the final report post my documents received. Not to mention that I wrote and called more than 10 times for escalation during this long waiting. It was a waste of time to call WES customer services hotline, the operators only conveyed the same message as showed on their website. Operators seem have no overview on their internal progress. In my case, WES process is very very slow and cause my big trouble in communications with my prospects. I will NOT RECOMMEND WES.

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    Reviewed Nov. 24, 2019

    To my experience, WES has given me the worst service ever. I had a plan to apply in Canada and sent document for ECA accordingly. Unfortunately, WES did not perform their job properly. It's been almost 6 months and I did not get my evaluation report, hence WES gave me 2 emails where they mentioned my application is "ON HOLD" because my previous university is not replying to their mail/email. Which is not true. I am doing PhD in abroad, thus I could not go to my previous university physically but sent emails to the person in charge regarding my case, they have given official email to me by mentioning that WES did not send any verification info to them. Later, my wife went to the university for further check about WES claim, and she has found that my previous university is saying the truth as there is no email from WES nor any mail registred. So it's clear that WHO HAS IGNORED their JOB and now blaming others.

    DEAR WES if you can not evaluate documents properly, honestly and professionally then please do not blame others and stop sending emails where you mentioned the previous university is not responding. I strongly believe that my previous university is far better responsible than you guys. WES, is providing Customer service and hope you people know about the power of "WORD of MOUTH". *** If anyone needs any evidence regarding my claims I have all the records from WES and my previous university. Thanks. Md Suliman **

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    Reviewed Nov. 12, 2019

    WES doesn't stick to their timelines when it comes to education credential assessment. They said 15 business days post my university response but not. It is 17 business still no update from them. Avoid.

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    Reviewed Nov. 12, 2019

    I didn't have any problem with their timelines, but when the final report came, they didn't recognise the college from where I've done my masters, hence giving me an Undergraduation evaluation. When I wrote to them, they said my college isn't AICTE recognised, which is not true. Not only is it AICTE recognised, the institute had also sent a copy of the certificate to WES. Moreover, other batch mates have gotten a correct evaluation from them.

    However, there is absolutely no way to contact WES except a horrible Contact Us section on the website. They take a month to respond on that, with a standard reply saying there is no change in the evaluation. You can't reply to that. If you call on their phone (which takes at least 20 mins of waiting on an international call), you're redirected to the Contact Us form. Have wasted my time, money and opportunity on them.

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    Reviewed Nov. 10, 2019

    I am quite disappointed with service of WES.. I applied for my documentation evaluation in June 2019 i.e. Document by Document and in November, there is ZERO progress. If you are from India and want fast evaluation, please use another evaluation body. In my case, As per requirement, My all Universities has sent all the required documents to WES directly. All documents packages were received by WES and Updated my application status in In progress. After sometimes (35 days) WES has sent reverification mail to one of my university and according to that mail, My university has also sent their Re-verification response to WES within a week. But, since a three months there is no any updates from WES even though my communication to WES via contact form. The process is very slow, I absolutely will NOT RECOMMEND WES.

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    Reviewed Nov. 7, 2019

    WES is quick to take your money. Once you have paid, it is extremely difficult to contact them. There is no contact phone number or contact email address. Just a contact form, which they never respond to. They promise 35 days service but my assessment took over 4 months despite my qualifications being obtained in Australia. Very bad service.

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    Reviewed Nov. 6, 2019

    They took my money 6 weeks ago and they still haven't completed the review and can't tell me when it will be complete despite assurances from the "supervisors" that they have all the documents and nothing is red flagged. I missed my application deadline for school. Worst customer service ever. What a waste of money and time!

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    Reviewed Nov. 1, 2019

    I Highly recommend to evaluate your school credentials to WES. Fast and efficient service to clients, I was able to catch the deadline submission of my documents when I receive my original report from WES. My purpose is for Canada immigration and it's very important for me to get the report on time and WES didn’t fail me. Amazing experience! Thank you. Keep it up and more clients to come!

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    Reviewed Oct. 31, 2019

    I had to accredit my credentials for immigration to Canada. The required documents and method of sending it was very clear from the WES website and I tracked every step of the process. Definitely recommend their services if you need to accredit your credentials either for immigration or further studies in USA or Canada.

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    Reviewed Oct. 31, 2019

    World Education Services done my certificate evaluation with low cost in less time. There is no need to to improve because it is doing well now. I'm very thankful to WES because it has done great work and the value of my certificates has increased. Additionally the score reflected in express entry also good. Thanks for giving me opportunity to express my feelings.

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    Reviewed Oct. 31, 2019

    The Service is pretty fast and commendable, time to time communication is showing the working transparency. Final result got before my exceptions. I recommend WES for all. Thanks for better service with value of money.

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    Reviewed Oct. 31, 2019

    This is the best service given by WES, it is more trustful throughout the world. One who is planning to settle one nation to another they must verify his/her degree or any educational document by WES process. It will be helpful and make the path more easy for new job. WES is one of the reputed company which is trust by all nations of the world.

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    Reviewed Oct. 31, 2019

    Clear indication of what is needed from start. Tracking of process efficient on site. Kept within the stated time of completion of process without any hassles. Great experience. Will definitely recommend them for credential evaluation.

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    Reviewed Oct. 31, 2019

    WES gave me proper education credentials according to my Native country Degree, I am happy for that, but little unhappy with Mine name in Wes Report. In the wes report my first name and middle name are in sentence case but All characters of my surname's (Last name) are in Uppercase with coma at the end of Last name. So, I am unhappy from that... If possible please give me corrected digital copy of that as well as Hard copy.

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    World Education Services Company Information

    Company Name:
    World Education Services
    Website:
    www.wes.org