USPS Reviews

I should not have to pay more than what my package cost to have it held at the post office for 2 days. Fed-Ex performs this intercept service for FREE, whereas USPS is desperate to make a buck anyway it can.

I have my place for another month but went ahead and put in a change of address and paid to have my mail forwarded. A package was returned because they said I left no forwarding address. This is wrong. Also if they would have checked with my landlord they would have known that I have not moved yet.

Tried to send a 5 by 7 bubble package mail containing three small (2 ounce bottles) of hand sanitizers to at risk front line health workers in another state. Took two hours of going back and forth trying to get labels to stick on packing that stated it couldn’t go on a plane and another one that stated it was flammable. The post office representative then said it would cost twice the amount going by truck then first class mail and it would take twice the number of days to reach destination as compared to first class mail- did as directed. It was a nightmare of an experience!

Never received a notice or knew about a mailbox going onto the street. I have medical issues and surgery on my spine, along with nerve damage. They told me provide a Doctor's note, did that still no mail.

USPS makes me absolutely disgusted to use their company. This is the main reason you should never use their company for expensive goods. If I knew any of this would happen, I would have chance UPS or FedEx first. Anyway, I am a seller on eBay, not a big seller, just one that sells occasional goods. That's why this truly made me angry beyond comprehension.

I've had problems with mail and package delivery for years and I'm so tired of it. Caledonia, MI was a big problem even delivering my mail to others and now Wyoming held on to a package for two days and then returned it without even delivering. I think the USPS has gone down hill! Something needs to be done about this, since we're all relying on them even more in these trying times.

So upon my second appeal USPS has approved my claim. Although the original company didn't provide sufficient insurance to make up for the entire loss, I will count this as a win. Unfortunately, USPS has issues which makes it difficult to want to choose them for my shipping needs. I'm glad this is proof USPS has promise, however, I caution anyone using USPS to verify their order has sufficient insurance and to stand steadfast through their processes. Everyone seems to think their tracking system is infallible, but it relies on human input which is indeed susceptible to error. I hope their customer service improves.

Sold an item on eBay. Sent the package from AZ to CA with priority mail (2-3 day shipping). Package got stuck in transit for a month. Called USPS countless time, automated phone line has no live representatives. Filed a "lost/stolen" claim on their website, said they can't find it! Refund customer their money, because he couldn't wait for it. Filed a "return to sender" request online and they found it. Whooo! Received a message saying they have intercepted the mail and will sent it back to AZ shortly! Phew, thank the Lord! 3 days later they delivered it to the customer in CA that doesn't live at the address anymore and left it with some stranger! $600 down the drain! WORST SERVICE! WON'T USE AGAIN!

On March 8, 2020, paid for priority mail service with a 2-3 day delivery and as of today, March 13, 2020, nearly a week later, the priority mail STILL has not been delivered. This is the tracking number **. There was NO inclement weather of ANY kind to prevent the timely delivery of the priority mail. The only excuse the Post Office has it that it is not a guarantee service but yet they advertise that it is a 2-3 day delivery time. That's a LIE. It is only being advertised as a 2-3 day delivery to mislead the public into paying $7.75 in anticipation that their mail piece will be delivered within 2-3 days.

I used to use USPS a lot and could count on them. But in the past five years I noticed terrible service, especially with priority mail. It used to be 2-3 but now goes beyond five days. And two Christmas' in a row, I mailed out presents using priority mail at least 10 days in advance and one year the gifts arrived after Christmas and the other year on Christmas Eve. I now use UPS. USPS is getting worse all the time. And when people send me things via priority mail, I use their on-line text notifications, but still the packages arrive late.

Please note I have mail packages of stuff that I sell online and they're not going to their destination. This is the second time in 2 weeks of this month and last month. The first one was drop at the blue mail box and the other was given to the carrier.

Do not buy insurance for your package if your selling stuff on ebay. I sold my gaming laptop on ebay and shipped it with USPS with insurance. The buyer scammed me and send me my item back. I lost a lot of money. Ebay and Paypal won't help me so I decided to see if I can file insurance. USPS denied me multiple time when I appeal. They wanted the buyer to take it to the usps store to inspect it but the buyer refused to do it which means im out of luck. I even send pictures the buyer sent me to prove my case but I still lost. Buying insurance is useless.

It wasn’t in my mail box. They either put it in someone else’s box or lost it. That sucks so a big thumbs down for the USPS postal service. They do this All the time.

I am happier with the USPS than any other company due to their delivering on the weekends...not every company does that anymore. Their prices recently rose again but are still affordable. Generally the date they give you for delivery is honored...Sometimes things get delivered earlier.

United States Postal workers are the hardest working individuals. They battle the weather, animals and people of all kinds. They work long hours and holidays and yet they still manage to be very friendly and helpful should they see the need to be. All while tackling these obstacles they are efficient and deliver packages and mail in a timely professional manner.

I made attempt to send my finance a beautiful Christmas gift since I was unavailable to be with her and the family this holiday. I sent a iPhone11 and some Victoria Secret PJ. On Dec 14 I went into the Harrisburg PA main post office to send it Global Express 3 to 5 days with extra insurance. They gave me a tracking number. So I used it to track my package. I noticed it cleared US Customs on the 15th. And then sat in Jamaica NY until the 22nd. I was calling asking why was my package sitting if it was Priority Express. The answer it was still in customs. But the tracking shows it cleared.

Overall not perfect but ok. They deliver in a timely manner but your packages may be beat up. I wish postage on packages was cheaper. At the end of the day USPS has been around forever....

USPS still acts like they are part of the federal government and they don't have to care about anything but what they want not what customers want. USPS delays delivery because it takes too much effort on their part to ensure better delivery times. If you want to confirm track a package from USPS and UPS. The USPS package normal sits in a post office until the employees get around to doing their job.

I have had a USPS in customs sitting here for at least three months. A small package. Don't know what the delay is. Each time I ask I just get an answer has been sitting at the customs. When I read the reviews I see the same answers from other people. Don't be in a hurry. It's going to take a while a long while. Very sad. Not sure I'll even get there or package. Sincerely jrz.

My dealings with USPS have always been positive. Competitive rates and friendly service. Items arrive in good condition and are left in an area that has protection from the elements.. They even take the time to say Hi if they see you!

I love USPS. I feel it is the safest and most secure and I don’t have to worry about package theft. It’s the best and I will continue to use them as my primary source for my shipping needs until they are defunded.

Best out there. Several of my holiday packages have gotten lost, I call it, go to the post office and they look up last place it went to and behold it is found. They are always on time, friendly and send a delivery notice.

Courteous service from a great company. Clerks give helpful information on expected arrival dates, correct shipping boxes to use and most reasonable rates when shipping near or far. Letter carrier lets me know when my package is delivered by ringing my doorbell. Deliveries on time every day.

They deliver when they say. Some packages are torn. Other than that they are great. The USPS is a great company. They try their best to take care of their customers and packages.

I use USPS, FedEx, and UPS for deliveries, depending what company I order from, and by far the shipments from USPS always arrive in time and rarely have issues with delivery time/arrival time and date.

My mail lady at home is awesome. The system was a bit crazy during the holidays. Sometimes I still get a notification that a package has been delivered, but it has not. During Christmas a package came 8 days AFTER I received an email saying it had been delivered. I had already filed a claim, the package was replaced with a substitute, I was embarrassed not wanting anyone to think I was just trying to get something extra for nothing! My mail lady told me I was not the first one to tell her that scenario.

Will deliver on Sunday, Priority Mail and Amazon. No other package service has this service, also if the package will fit in the mailbox they are the only service that can hue the mailbox. The rest go on the porch, the mailbox is more secure as the package is not visible to thieves.

The carrier for our neighborhood is always arriving within 15 minutes of the same time. She will bring boxes and mail to the front door when needed, and never delivers a letter to the wrong address. She is also friendly and personable besides professional. In NY we had a revolving door of carriers, and mail would arrive anywhere from noon to 8 PM. So it is a pleasure to have someone to count on.

Sending packages via USPS is a sure done deal, 90% of the time. Every so often, my package won’t arrive on time, or it may be damaged. But for the most part, I can count on USPS for a ontime arrival. The cost has gone up, like everything else, but you get what you pay for. I try to use USPS as often as possible, to keep my fellow American workers working.

I usually don't have any problems with them. I order through Amazon a lot and I put details on where to leave the packages and they always seem to listen. They always seem to deliver in a timely manner. When the weather is bad there still isn't much of a delay.

The post office of today has greatly improved their services and pricing. I find they’re competitive and have convenient locations with free parking.

I do a majority of shopping online which saves me time, gas & having to lug packages to my car & then into the house. Until I recently got a water filtration system, my deliveries often contained cases of water which are very heavy. My postal carrier always puts my delivery on my porch & ensures they're protected from the elements. I've never encountered any problems with the USPS. If I need to send anything, there are several nearby facilities to choose from. The staff in each are polite, efficient & helpful.

Generally the USPS does a good job. However, their insurance efforts are horrible. You must take pictures of the item (before and after) to get a refund. These pics must be very low quality and I only take high quality pics. They have closed insurance areas at post offices so you can't take your broken item there for a refund. Essentially, the insurance is worthless to me.

The associates at the USPS in my town are very friendly and they try to find me the most economical method of shipping. All of my past shipments have been received in good condition and in a timely manner. Sometimes the prices are a bit steep, but it’s easy to stop by the Post Office or have them pick up the parcel at work or home. They’re comparable to other companies and do extensive background checks on their employees. Trust the USPS with your shipment. You can’t go wrong!

Packages only deliver on time about 25 percent of the time. LAZY. They care more about just getting done with the day than your package. I have all my accounts set to use USPS as a last resort due to poor sorting and delivery times.

I ordered a product and the package was received in good shape, and within a few days. The cost to mail it was good, but the sender handling charge was too high. I will not hesitate to send and receive packages through the USPS.

The post office is always on time, very communicative with me. And they are very fast, efficient and very reasonably priced. When I go on vacations, they make sure that they hold on to my mail. And then the day after it is always back in my mailbox. I am very grateful to be able to have such a great team right across the street from where I live to work with me to make sure that my mail gets correct.

The US Postal Service has always been on time when parcels have been transferred from other carriers to them. They are respectful when delivering to your doorstep or in your mailbox. Thumbs up to USPS.

Well the reason why I can't say very satisfied is because some of the people don't deliver your packages in a caring manner. Like the lady was seen throwing people's packages on their porches. I don't think appropriate or a good look for the company.

The United States government should get out of the business of shipping packages and leave it to DHL, UPS, FedEx and private companies. The private companies cannot by law deliver letters so the issue envelopes inside a larger package to and all the private companies do a much better job than the government can do running a business. If any of the managers tried working for a private company they would be fired within a week... Stop the unfair advantage The United States Postal Service has in this market or allow private company to compete directly with USPS and see how fast the united states postal service is proven to be a huge waste of our tax dollars.

I think USPS is the best gig in town. There are locations everywhere, prices are reasonable, you can also pick up your stamps, etc, when you are there. They also have easy self serve kiosks available at many locations.

All packages I have mailed through the USPS have always been on time and not damaged. I am impressed with this as they do much more than packages they do mail and have been 98% accurate for the past 3 years.

P.O. packages seem to disappear-so, are they placed in the wrong P.O. box and the owner of that box- got a free gift. Also, slip pu packages- go missing, too. Perhaps it is the workers who are 'slippery'?

USPS has always been my preferred shipping company. The drivers are dedicated, courteous and on time. I love that I can track where my package is and when I can expect the delivery. My packages have always been in excellent shape. Never have I had a damaged package. I would recommend USPS to anyone looking for a dependable delivery service. I can't say enough about this company. They are fantastic!!

I like USPS for the most part, but there was a recent incident in which I had too tense to know where was the package. It hadn't been scanned at the beginning but was at the end, so I was worried in between!

Several shipments in past 2 weeks that have not arrived as scheduled. One never arrived. For an organization the prides itself on delivering items during all kinds of weather and other circumstances this has been a great disappointment.

I've had nothing but good experiences with this shipping place. Always end up being satisfied with service from them. No major problems when I ship through them. Things get to proper destination when needed. The service has always been very good. Whenever I've got a problem it gets solved rapidly.

USPS will deliver only on 75% of mail often states not correct address. I have made purchases online that have never been delivered by the usps. They often miss dates of service. There is no acceptance to their actions.

I have had a great experience with USPS and the informed delivery is nice - to see the mail that I will be going to get and I know the day before it is delivered. I have received other people’s mail before but everyone makes small mistakes. As long as they correct issue that’s the important part.

My USPS experiences have been really positive. Friendly staff and on time delivery. Our postal service agents have always been very friendly and helpful any time we have had issues or needed help.

Best service of all. They never deliver a beat up package, always ring the bell and wait long enough for me to answer. If it is heavy they bring it in! Have not had that experience with other companies.

The USPS takes care to make sure your package is safe. When delivering the package, they place it out of sight from the road. When it rains, I've had them place it in a plastic bag. Top notch service!

The USPS is now delivering most Amazon packages in rural areas. I’m in a rural area and they are always on time with my Amazon Prime shipments. The USPS also takes a lot of care with the packages. The USPS always leaves my packages somewhere out of the weather.

Most of the time I use USPS for shipping. The last time I shipped was Christmas and I used the two-day option. Guess what? The parcel arrived at the destination in 2 days!! WooHoo! It worked! Sometimes I've used 2 days for regular mail and it's iffy if it arrives in two days. I was very happy to hear from my daughter that she got the package for Christmas. USPS gets a bad rap a lot of times, but I've had good experiences in sending and also receiving packages in a decent amount of time.

I truly do like USPS except when it comes to tracking packages. The system is very faulty. It’s hard to keep updates. Will say it’s in 1 place and be at your door when you get there. This needs to be better.

Packages arrive within a day of when promised, and in good condition. Our postman is very conscientious and makes sure we receive our packages by ringing the bell even when not required. This is unlike other shipping companies that drop and run. USPS also has a better on time record for delivering packages that we send out.

When I have used USPS for shipping what I ordered has always arrived when expected without damage. This has not always been the case with other carriers. Even around Christmas things arrived when they were scheduled to.

On Tuesday February 18, 2020 a letter was mailed "Flat Rate Priority" from a Los Angeles, CA 90043 annex station with the destination of Humble TX 77346. The mailer was told it would reach its destination by Thursday Feb 20. It did not, nor did it arrive on Friday Feb 21, at which time, I began the tracking process. The tracking tool indicated the letter was "in route" and that it had arrived at a Houston processing center with expected delivery on today, Saturday Feb 22.

Amazing that USPS handles as much mail as they do, burdened with all of the regulations, morale problems and civil service structure. Most are pleasant, helpful and dedicated employees particularly the letter and package carriers.

Horrible, they lost my tax return, never found. Called them multiple times, spoke with all kinds of people. Seems like nobody cared to actually make any attempt to find lost tax return. Keep getting email every 3 month that they are looking for it but this is all phony system generated emails.

I have found my local office so very supportive and helpful with any questions I may have. And I also have only good things to say about the local delivery service they provide. Very professional yet customer service oriented as well.

I love that I can pay for shipping at home, print out the shipping label at home, and then drop off in the DIY shipping area at the post office after hours. This is very convenient and is the differentiator for USPS.

For letters and small packages, it's still an incredible deal to have something delivered across the country for less than 50 cents. But packages can be very expensive. Their customer service is also horrendous where most all of the physical post offices have insanely long lines and limited staff.

I tend to find them the lowest price, but with the longest lines. I also notice staff are less customer service oriented. I suppose because that's what you pay about more for in the marketplace of options.

In my area, not just my neighborhood, but the entire area, the US Postal Service appears unable to READ... names or addresses. Getting other people's mail, missing expected mail, carriers that don't bother to stop and pick up mail in "flag-up" boxes... incompetence upon incompetence.

Generally, USPS works just fine. The rates are good, things ship quickly, and we're pretty happy with them. Our only complaint would be that packages arrive pretty beaten up most of the time. Especially smaller ones our mailman shoves into the mailbox.

I usually ship USPS because I almost never get lost, or damaged items, and when something is damaged or lost and it is insured, I usually am satisfied with the settlement. There are post offices nearby, and many shipping choices like pickup, and online postage printing.

I have had several orders around the holidays and a couple different carriers dropped packages off. I found that the USPS was more concerned as to where the package was placed and not just tossed on the porch.

We use USPS mostly and only complaint is that our mail comes late in the day. Everything arrives in good condition. Overall I am very pleased with USPS. I only had two envelopes tampered with. One was torn and photos gone. The other one never arrived.

I am a fan of the postal service. So rare to have an issue, and if there was an issue, it would be regarding an individual, not the system. They are still competitive with alternative methods of shipment.

Selling items from home for the last 20+ years that I ship throughout the US, to Canada and the UK, I have much experience with the USPS. They are my "Go-to" shipper 95% of the time. But, lately, their prices have increased too rapidly. But, for most items they still remain the cheapest and quickest way to send. On the receiving end, it's been mostly good, though this past year I did receive a few very damaged packages.

Lately there have been delays in packages arriving. Not talking about standard packages but Priority and Express Mail packages. It took 7 days for an Express Mail package to get to me from Chicago to Northeast PA. It was a time sensitive document too! Not good! The people at our local post office are really nice and thorough and willing to help as best as they can.

USPS is usually the best choice for 90% of anything I shop. They have more locations than anyone else which makes them much more convenient than the rest of the carriers. They are also more cost effective than the other ones.

My mailman will only deliver a large package to the door. If there is other packages on the same day, he will not deliver them to the door, but crams them with the other mail. I have great difficulty getting this mail out of the mailbox.

Shopping for what I need is easy. My orders were taken care of with ease and efficiency. The carrier generally does a good job taking care of my orders. I would recommend Amazon.com for just about anything anyone needs. I do appreciate my order being delivered to me quickly.

I trust USPS. I love printing the labels at home. I prefer to drop off at post office. I do take advantage of the tracking options as well as having the recipient bring informed. They have not lost any packages. I send everything that is important to me with tracking. It us worth it as I do not Stress.

First, I cannot say enough about my mailman Tony. He will always put items too big for my mailbox undercover so the weather does not get them. He is courteous, accommodating and helpful. As far as packages I send out, I sent a 2-day priority package from Albany, NY to Durham, NC and it took a month to arrive and the contents (2 T-shirts), were missing. My original, USPS Bubble envelope arrived in another envelope with a sorry for package condition on it. I didn't insure it because the shirts were only $50 which is automatic. I really should have insured it for the $50 for the shirts and the cost to go back to New Orleans to replace them!

If this rating has negative number option I would. I sell online. Last December, I have a client from Switzerland and she bought a gift for Christmas. So I made the package and sent it. We checked the address we encoded to make sure it’s correct. It was January already and her package wasn’t still there. We checked the tracking update and it says it was in Sweden!!! We went to USPS office To correct this issue. The usps officer told us they’ll retrieve the package from Sweden then will send it back here in USA then to Switzerland.

USPS is my go to shipper for all my needs from when I order to receiving, They are very dependable and are very quick in delivering. I would like to recommend this shipper to anyone who is looking for great service and great value. Thanks again usps!!!!

It's hard to designate 1 shipper since the others Fedex and UPS both transition products to the USPS. My review above is based on the final deliverer to my residence. Always on time based on tracking info.

USPS is reliable and convenient. Post offices are everywhere and will accept packages. The cost is less and it could take a bit of time but USPS is a good carrier. I have not had any problems with USPS.

I really appreciate that fact that you can sign up for the mail update which gives you a visual notice of what you are receiving in the mail. Their delivery drivers are professionals and deliver packages as scheduled.

Postal Service, handles packages better than the other companies. My fault with the different shipping companies is their delivery. They leave bags at the door, and they go. The post office doesn't do that.

USPS still delivers exceptional service but their prices have gone up significantly. Overnight packages are 16.00 and up. The postage stamps now more than 50 cents each. General items available in the post office such as greeting cards and items needed to mail things in such as boxes, tape, etc. is also very high.

I shipped 2 packages to my daughter in NYC who is away at college. Most of it was supplies and food for her dorm. I thought it would be sent ground but the clerk who helped me ship my package shipped it priority, which was the same price for a faster service than ground and came with insurance on my package as well. It arrived on time and in great shape as well.

USPS is the most reliable source. For all the mail going out, there is very few complaints. Any problem is handled very quickly. What I like the most is the personal service of our local postman. He is always looking out for us.

USPS is an easy shipping stop. They don’t always deliver as promised but it gets there. I think this is the cheapest method of shipping. They also have all materials needed for your shipping needs. The workers are extremely helpful also.

The shipping fees are comparable to other companies, and sometimes beat their competitors. And the employees at the counter are friendly and personable and always helpful. Easy to use service online. You can track your orders online.

USPS has really improved their services and their prices are very competitive. Their tracking tool is very reliable and easy to set-up and use. We have not had issues on their services for over 3-4 years. Their postmen are consistently on time.

It is always on time. The drivers are always courteous. The prices are better than USPS. Most of my deliveries are by UPS. The fact that you can have return pick up is great. It is always easy to track your packages.

I recently sent a cashier's check with tracking. The agents were very knowledgeable & helpful at the post office. The package went from CA to FL & arrived just when I expected. It was much more economical than FedEx or UPS. I would recommend it.

Inconsistent and poor service is the only thing it delivers consistently. Also, its employees are mostly rude and discourteous. The general mail service is haphazard. I use private carriers whenever I ship both personal and business parcels or documents.

The post office will deliver my packages to my door and ring the doorbell to let me know I have a package. We can also set packages and mail on my porch and they will pick it up. The delivery people are very nice and friendly.

When I receive packages from USPS they just leave the package on the front porch and don't ring the doorbell to let us know the package has arrived. As a result, the packages sit outside overnight and can be stolen.

Very seldom do I have problems with lost, late or mismanaged packages. On the instance where something was missing when it said delivered, they were happy to assist..the carrier promptly corrected the mistake.

It's very convenient and cheaper to pay for mail online. Maybe even cheaper if I could figure out how to make labels instead of having to tape down paper ones though I use scrap paper already used on one side. Not sure how much labels are but they may be less than good tape. My postal carrier is a GREAT guy and I can depend upon him always to pick up for me without arranging online which is surely handy if I needed to. I've not had any boxed mail damaged in a long time.

USPS frequently delivers to the wrong address or loses mail. I have had to track packages and intervene myself when I found my package was at my neighbor's house. I have had to run to catch carrier to find my mail.

For almost all my sipping needs I use the USPS. Our local branch has always been quite helpful with any problems that I've had. I use the self-serve stations for just about all my shipping needs or when I need to buy stamps. For the most part our deliveries have been very timely, including some Sunday package deliveries.

Dependable service. Packages have little or no damage to box or package. Have not had to file a claim for any deliveries from the USPS. Have an app to tell what is being delivered for that day. I have at least 4 deliveries a week from several carriers and usps has been the most reliable with no damages.

The USPS is the best in the business. You cannot beat their prices, for the services. They go to every address. They deliver the last mile that other carriers will not do. They truly are the best of the best.

I have learn to appreciate the work and time it takes for USPS to ship. I have nothing but good reviews and thoughts and really have enjoy their on time delivery. Only information would recommend to be look at is the tracking, as not a member don't wish to sign up just to see where my parcel is.

I like the U.S. Postal Service because the deliveries are always on time. They always deliver to the correct address, and take care to see packages are in good condition when I receive them. I have had a lot of problems with other shipping companies because they can't seem to deliver to my address and sometimes it is a difficult time finding where they put the packages. The U.S. Postal Service always puts my package in the mailbox if it's small enough, if not, They come to my door and rang the doorbell and leave it at my door if I'm not there.

I have never had a problem sending or receiving parcels with or from them. They are friendly and helpful when answering any questions I have. I would recommend using them to anybody and will continue using them in the future.

Packages always seem to be taken care of and the mail carrier is always smiling. They deliver my Amazon packages and they are always on time according to the tracking labels.

I use tracking features for packages all the time and have always found the information helpful and usually accurate. Even when I've missed a delivery and a package was returned it was easy to find the packages and the staff is helpful.

I'm a big fan of less hassle in my life. USPS prepaid boxes save me time and money. Best deal out there if your item fits the size boxes they offer. Even better is ability to use the automated kiosk to expedite your shipping. - and no waiting in lines. Good job USPS!

They are very friendly. Last time, I had a package to drop off and the driver kindly took my package. I know it's impossible for them to wait for the person to open the door to receive the package but that would be safer.

I myself have never had a problem with getting mail from the United States Postal Service. I do think it is pretty costly just to mail a letter. You would think they would charge less to mail a letter or package since Amazon does all their mailing for free.

This last Christmas when I sent a package to my daughter, I thought it would arrive after Christmas, I was very late in mailing my package and thought I was going to have to pay a lot to mail it, but to my surprise, it wasn’t that expensive and it got to my daughter 3 days before Christmas. The package arrived in very good condition.

Every USPS I have interacted with have been nice and helpful. They are always out delieveing packages no matter the weather and are nice on days that the weather is not. I once had a bed frame delivered to my house and I could not bring it into my home because it was too heavy and the USPS Lady was kind enough to help me bring it into my home.

My mail carrier that delivers to my home, is an awesome person that does her job very well and is very personable. We offer her water when it's hot and she deserves to be paid better. However, the post office personnel inside the building, are rude and sarcastic. Heaven forbid you walk in at 10 min to 5, which is closing time. I hate using them because I leave there annoyed every time.

USPS is usually unreliable with their tracking system. Things get lost and nobody wants to help you. It takes too much effort to get any answers from them. Also, not enough tracking updates. Once your package is in the system updates on progress are rare.

I don't have time to write of the pluses for UPS. They go beyond the call of duty. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. No, I do not work for United Parcel Service. They always make it right if a mistake is made. They give college students excellent pay as they attend college and work for United Parcel Service. I could go on and on and on and on and on about their excellence. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. My saying is GO BIG BROWN and continue to make your customers happy. The jobs are not the easiest job to work with. All the hours and different shifts that go along with the jobs. The one word I would describe United Parcel Service is INTEGRITY. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~

First off I was very glad to see UPS deliveries come to my house via USPS. We have a very decent local delivery company already in place and I hope to get more small packages this way. UPS is set up for this, why not use them? We all benefit. It would be MUCH better, too, being able to drop off packages at the post office with the same local convenience or have our mailmen and women be able to take returns as well. YEAH USPS.

USPS has always been family and I try to have them as my choice for shipping whenever I can. I just received a message from my carrier letting me know he was retiring after 35 years on my route. Needless to say he will be missed more than he'll ever know! He's been delivering my mail for 22 years through rain, wind, snow and everything nature could throw at him for 30 plus years of country road both coming and going. He always made it somehow! That was one thing I could always count on. He was late sometimes but it was always for a darn good reason!

USPS delivers pretty much on time unless you are shipping books via Media Mail. I've seen them take one month to mail a book 200 miles. I tracked the book and it cover about 2000 miles during the delivery as it bounced between post offices up and down California. Otherwise I like the USPS. Package don't get anywhere near as filthy as do those shipped UPS or FedEx. However I don't like to go to the Post Office to pick up packages that are too big for our rural package boxes.

USPS delivers on time and will put your package in the garage if it is open, They also will ring the door bell at the front door if the garage is closed. They will speak and say hello, They seem to be friendly and handle the package with care. Cynthia

Horrible tracking and long wait times but very affordable. I use them primarily for shipping but I am nervous. No real time tracking. It is annoying. I do love the overall price and I like how I do get a delivery confirmation. I also like the one price box.

I have confidence in shipping all of my parcels and all of my 1st class, express mail, and priority mail envelopes via of my local USPS office. Always friendly and knowledgeable staff. Good prices. Highly recommend your local Post Office.

The USPS is all about getting things done in a rush, no matter if the mail gets to the right house or not. I often get other people's mail, have not had my mail forwarded when I put in a change of address. Being a former mail carrier, I personally know what goes on there. The "regulars" often call out and the replacement carriers do not know the route they are doing, so it's just a complete mess.

I always choose the option Priority Mail, if available, because it is the only company I’ve never had a problem with. Whether it’s an important document, a gift or shipment it seems to be the full proof way to go. The option that the boxes are available if you choose to use them as always a plus, or you can pack yourself. The locations are convenient, and if necessary you can schedule a drop off location at one of their secure facilities. We got to stand behind our United States Postal Service when every other company is trying to take over.

The USPS is both convenient and timely. I enjoy the fact that they pick up parcels at my home, other carriers will but it requires additional arrangements. On the downside, I detest going to my local post office. It is quite inefficient. Often I am dropping off a parcel and I have to wait in line to hand the attendant a prepaid package. My local post office does not have a package drop, only letters.

I have an online account with my address and the carriers don't pay any mind to my delivery requests. Therefore they always say they are not able to deliver. Pay attention! The automated system is maddening. Can't navigate through it for issues like this.

I have always relied on USPS, they are the mainstay of postal service. If ever I have a problem I am able to reach out and get an immediate response! They have been around forever and can’t imagine the delivery world being what it is without them. They deserve much more respect than they get.

Very reliable usually if says will be delivered by a specific day it is here before or on time. Very seldom is it delayed. And they deliver a lot of the Amazon packages as well. I order a lot online due to my job and not a lot of time to go to a store.

USPS used to be slow and packages not treated well, but not anymore. Mail is delivered faster now and packages are handled with care. There is now no need to use another carrier for packages.USPS can handle anything that needs to go from here to there in a timely manner. Rest easy; USPS has you covered.

Very dissatisfied with the condition my packages are received vs other companies. My boxes are mangled and retaped and usually the contents are broken, leaking or shattered completely. For the price I pay to ship a box priority $14.88 I would expect it to arrive in piece. After the last incident I will drive a little further to have FedEx ship my packages.

This company always puts the item at my front door. Also, they have never delivered an item to the wrong address. I have received packages for my neighbors that were delivered from other delivery services.

I've had far less problems with getting my packages delivered to my address with USPS than with other shipping carriers. Additionally, so far, their prices seem to remain lower than other carriers...which is another plus.

I enjoy the ease of use when it comes to shipping via the USPS. You can print labels at home and just drop the box off at the post office. If you don't have time for that you can also schedule an appointment for a mail carrier to pick up your package as well. You can also add free tracking when creating a label through the Click N Ship option. Once the package is entered into the USPS database you can request updates to track it.

Postman skips us sometimes, other times it's someone else's mail in my mailbox. The quality has gone so far down, actually there's not much quality in the USPS anymore. And it's worse when you move. Post Office holds on to your mail for weeks - between Lawrence and Methuen offices but they both tell you they don't know where it is. After a month or 2 you get a ton all at once.

My experience with USPS has always been a pleasant one. First, their customer service is always extremely friendly and knowledgeable. This includes during the holidays when most people are short-tempered and impatient. Their prices are much more reasonable than their competitors. Finally, when packages are delivered to my door the delivery man/woman is always well mannered and very helpful.

They are not doing bad. However we do get the occasional missing package. I think this is most often due to maybe rushing or new route carriers. I go to the post office in town and they are friendly and willing to help the best that they can. Will the mail service ever be perfect no, but they are appreciated thank you.

It took the USPS 10 days to deliver a letter (paid for overnight) from Ferndale MI to Chicago, IL!!! Also they sent a packet to CA that was address to Hoover, Al.. We got the packet back, Posted not paid!!! Seen photos from the USPS showing the Packet with YELLOW stamps on it with the postage on it!!!

USPS has been delivering everything from letters to live oak seeds in a timely, undamaged way. They deliver early if not on time, in good condition most always and if they give you a date and time (or you request one) you can count on it, unlike most of the privately owned competitors. The pricing is most reasonable and there are many, many more stores with which to use their services.

The postal service provides a cost effective method of flat rate shipping. Cost is much less than other services and arrives on time. Not only do they provide service direct but many times other shippers will use them for final delivery. The only downfall is the lines to ship at times is their only drawback. They provide containers free of charge and offer many sizes to choose from. The website provides a rapid label system and pricing, when scheduled will pick up from your home. The tracking is very up to date and can be relied upon for actual date and time and place where the package arrives.

After Using the US Post Office for a lot of Sales among regular mail, I have learned that when sending important mail thru the USPS Make sure to use at least Priority Mail and add $100 Insurance, not necessary Ship-Cover Insurance But USPS Insurance. By doing that you will Guarantee your package gets there on time and it probably cheaper than any other carrier for the service that you are receiving.

She was able to fit my package into my mailbox. Very glad she did not have to leave it with anyone else. Would very much such recommend United States mail. Saved me a lot of frustration. My bldg has a wonderful mail woman. Jackie is great!

USPS is really a gamble. One day the service could be really great, get the package to its destination on time and great. But then the next day you can have a dried up lemon for a personality with a line out the door and package takes 3 weeks to reach destination. Can’t be sure. Do you wanna roll the dice? Feeling lucky?

I don't think packages should be left at the door when a Person who is receiving the package is asking to not do this from the customer. Specially if the place they live in is not safe at all. We need for Caring people too. If it was their package what would they think.

Dependable shipping reasonable on speed and packages arrive in good condition. Can't complain on pricing as it has several tiers of priority to fit your needs. Other than that I would choose USPS over all other companies.

They have got it going on, they are on the ball. I'm very pleased with the speed of service and friendly employees. I Put big mailbox at the road so they can leave packages inside of it, and it's been very good for them and us. No more stolen packages. Keep up the wonderful work USPS.

This is a very mixed review. The USPS is very on time with their deliveries that is if you get your package. In my area, they don't knock on your door, ring the doorbell or anything, they just leave it on your porch. So if you are at home you don't know it's there, leaving it vulnerable to be stolen. I wish there was a policy against just leaving packages on a front porch.

Our post office and especially our mailman, Kevin go above and beyond to process and deliver our mail quickly and efficiently! We send out a lot of packages for our business and they almost always get there faster than expected and in great condition!

In the past 2 years the service has be service has been poor... Package lost. Delivered 2 months later.. Fragile instructions. Ignore and items in package broken I pieces and return months later..

USPS is not as reliable as other package/parcel services on the market. Packages sometimes arrive damaged or take longer to arrive than expected. The cost of shipping packages overseas is perhaps competitive with other privately owned companies.

If you go to the office..the lines are always too long. The people there are just downright rude. When have a problem. They won't help you resolve an issue..Even when part of their job should help you resolve an issue. They won't. It was very frustrating. I use a different shipping company in the future.

Considering the volume of items the USPS handles daily, it does a great job of processing and delivering all mail. They go to every address six days a week. The rates are reasonable and the service is above the rest.

In general, USPS has been better lately. I have had a few times, with a specific mail person, that a package was opened and the item was removed, or neighbors received our mail. Last Christmas there was a package that was on the road that was to be delivered to the house on the corner. As I walked my dog, I spotted it, and put it in my neighbors mailbox. This made me suspicious.

I like that for small mail, I get email images of what I’m getting for the day. It doesn’t work for larger packages. I also like that I also have a place to pick up my packages should they be undeliverable. What I don’t like is that some employees at post office act like they hate their jobs and people.

Too many times have parcels been delivered damaged. If I had control I would have all deliveries done by other means. Deliveries by FedEx or UPS rarely come damaged. Complaining to postmaster does not seem to do any good.

Packages usually arrive in good shape. Lead time is not always accurate but fairly close to the time they give you. Prices are reasonable but convenience is not comparable to UPS or Fed Ex. Always get it insured if it has any real value.

First of I am disabled. I got a note on my door that say, "Knock hard, door bell don't work," and they just leave it on porch and we got letter and it had a check in they left it on porch and the time never on time. Everything needs to get better.

My packages always arrive on time and in great shape. I have never had a problem with their shipping and would recommend anyone to use them for fast, no damage delivery! Keep up the great work! (I regularly order from Amazon and online due to convenience.)

I have no problems w USPS at all, but my dog does. She can hear those big brown trucks a mile away. I'm not sure why USPS upsets her more than any other delivery services. I'm thinking maybe if those trucks were a little more colorful she wouldn't find them so ominous. Just saying. Lol.

I like the price of the post office over other delivery services. I can almost always get problems solved quickly and they come to my house every day. I feel closer to the mail delivery person and they have become a friend as well as a service provider.

I have always found the postal service helpful. Our mail carrier is friendly and he takes great care of our package and mail. We have a home business and sent out at least 3 to 10 package daily. He picks them up every day without fail. He never drops our mail in the mailbox. He always leaves it at the door for use. Any issues we have had they are pretty prompt to fix the issue.

USPS is always consistent on making deliveries. I use their tracking system and know the status and location of package each day. Also, the delivery time of the package is consistent because the same postman usually delivers package with mail.

USPS is cheaper than any other delivery service. Most of the items come intact unlike other delivery services. The only drawback is that staff at the post office aren't very friendly and respectful. They are actually surly at times. There are people who haven't completed the forms, etc. and instead of having them step out of line to fill things out, they let these people hold up long lines. There also aren't enough windows open, especially when there are long lines.

I've lived On this street for almost a decade and have had multiple carriers in my area. They still deliver mail that doesn't belong to me even though there's a change of address. The carriers are always different so I never have stability with them. I've had parcels (prepaid postage) dropped off at the outside box on the Ups premises and they didn't get post dated For more than 48 hours after drop off which I had a deadline to ship.

When I send a package through USPS it arrives on time and the exact day that it is suppose to whether it is next day or two to three days. They are very reliable for my needs every time. They are my first go to when my daughter that stays out-of-town needs a quick loan, a package she left from a previous visit, I just want to send her something. The packages always arrive looking like I just packed them, free from any damage.

I'm pleased with USPS. They have been delivering my packages that I send and receive in a timely matter. Even during the holidays they were very sufficient. Pricing was also pretty good when comparing them with their competitors.

I have been having nothing but trouble when a package is delivered via USPS. They are the worse. I have had more packages lost than it appropriate for any company. When they do deliver it is either in a box at the end of the street and hopefully the key is put in your box or they deliver it to the front porch by standing at the end of the walkway and throwing it to the porch.

I have shipped via USPS for several years. They have always delivered on time or sooner and packages arrive safe and undamaged. It is also very convenient to just put the flag up on my mailbox and my mailman picks it up. I find that the rates are best under 5 pounds. Above 5 pounds, I will use FedEx.

Has anyone noticed at their end when using USPS.com calculator that packages that were, in my case, $27 dollars a week ago are now $54 this week almost double the cost? WTH! How can that be? I totally understand price hike but 85% that's crazy. Same package via UPS is only $21 dollars. I try to use USPS exclusively. Kind of my way of keeping the money in the family making America Great Again. But at this rate,. no pun intended, I won't be shipping USPS for much longer. It's ludicrous!! I'm hoping it's a glitch really but can't get anyone to admit to the problem. Even eBay is unsure what's happening ... smh.

I have found USPS extremely reliable and their tracking of packages is easy and accurate. I have also found the employees helpful with my packaging and any assistance I need. I have never had a problem with packages getting to the correct destination. I recommend priority service - flat rate- as it is efficient and quick. I have always had success.

My USPS driver is always polite, and on time!! I can trust that my packages arrive in great shape and as expected. I enjoy being able to have a personal relationship too. Nice seeing the same person each time.

I only have one issue. Sent my cousin some pictures of her mom and grandma before Christmas. She confirmed I used the correct address but the mailman delivered it to the communal box instead. Most of the people are snowbirds so no one is checking this box. To my knowledge my cousin still has not received this priority mail envelop.

I think USPS is great but their prices are too expensive just like UPS and it is ridiculous. I can no longer afford to send a package overseas. I feel the shipping companies are geared toward the higher income classes and they don't care about the ones who have less money to spend.

I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. Other offices are loaded with customers and there is a waiting line. I have moved into a new apt. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. Crazy! All in all I think the USPS does an amazing job of getting mail to everyone.

Prices have skyrocketed within the last six months. Many of my packages over the holidays were left at the end of our long country driveway instead of being brought up to the house. Thankfully we did not notice that any of them were stolen. I've actually started checking into other ways to ship due to the large price increases.

I think the flat rate priority box rates are priced too high, and there is no guarantee they will even get there in the time they should. Further, even though you are paying for “priority shipping,” unless you are actually shipping one-day priority, you have limited claim benefits. I've had multiple problems with packages I've sent through USPS not getting to their intended recipients.

I really like using the USPS for mailing packages. I mail many packages during the year and especially during the Christmas season every year. I send cookies, candy and other baked goods every year and sometimes during the year. When they say a pkg is going to be delivered--It usually is always delivered by the date promised. The Postal service is such a reliable and so much more reasonable means of shipping than other companies. Yes... they are my most trusted means of shipping.

They usually says that it will arrive on this date and it happens earlier or on the date promise. They will give you the tracking number so that you can monitor or track your package. They handle my package with respect.

Very helpful and great value for the level of service they provide. I cannot recall the last time I had an issue with a delivery or a service. Other delivery providers are not as competitively priced and the level of service does not outshine the value of the USPS.

I have used several shipping companies in my 22-years of being in the mail-order business. I have found the United States Postal Service to be the best by far. My packages arrive within the allotted time frame, pricing is considerably lower than other leading companies, packages are easy to track, and my packages arrive without damage.

I'm an eBay seller. Packages are left at wrong addresses, left in rain instead of at door, packages are mishandled and broken when parcel said fragile glass (put the word glass & fragile n each side of the box in RED). Parcels are Shipped to wrong town, tracking shows delivered but not delivered until following day. I always insure and track packages.. If package not received call 1800 275 8777. I 800 ask USPS. Keep your receipt until parcel is safely received. YOU NEED YOUR RECEIPT to file If your parcel is lost or damaged. Also check with your neighbors to see if the package was left at your Neighbor's door instead of your door. Immediately have your post office file an immediate claim. In my area many postal workers have taken early retirement. Many post offices are understaffed.

It really depends on the carrier regarding on time delivery or not. If the carrier is new then the delivery suffers. I know because I get 'delivery attempted' when it is late in the evening when no delivery has been attempted. The issue was a new carrier that was overloaded and couldn't keep pace with the load while learning. Not a big deal but don't say delivery is imminent and then say an attempt was made just because it's late in the day. People take time off to grab packages based on this delivery notice.

My packages seem to be damaged a lot of the times but thankfully the products inside the packages haven’t been damaged. Only a couple of times I had to file a claim because of damage but I worry there is going to come a time that there will be loss from a torn package or damage to my products and it is making me think I may need to seek out other shipping methods.

Have all my packages delivered to the store site. Very friendly group of people. The truck that comes to my neighborhood is very aware of boundaries and make every effort to put packages in a spot not too visible from the road.

Satisfied quality care. I am really satisfied and I would recommend to my friends and to everyone I know. I received my packages always earlier and in very good shape and I can easily track my order and my questions are answered whenever I needed. Thank you!

I have never experienced a problem with mailing a package. I like having tracking. Almost always delivered when promised. I compare prices and it is most cost effective, never arrives damaged. However, I do not like when I am receiving packages handed off by FedEx or UPS to USPS to complete delivery.

USPS is my go to service for personal or business shipping needs. I have never had a package lost or delayed in transit either being delivered to me or one that I have shipped. I lived in various states and always had excellent service at the office. USPS should receive more funding and investment.

I had a package to ship to my mother for her birthday and I was afraid it was going to get there late if at all because I put the street address on the package which they do not ship to anywhere but P.O. boxes. They called the post office where the package was going and got the P.O. box number for me for future and asked if and when the package arrives if they can put it in the P.O. box. That saved me $24 otherwise they would have returned and I would have to pay to send it out again but to the P.O. box.

I’ve ordered many articles online and am particularly satisfied when they are delivered by USPS. They tend to get packages here on time or before. They deliver to the door and articles arrive in good condition, unlike some of their competition. I find their service superior to most other companies. Being particular as to punctuality I appreciate their dependability.

Packages are delivered when expected, and are delivered intact. Pricing is less expensive than other delivery services. Only problem is that, on occasion, delivery person leaves the mailbox door open.

I received an email from a shipper that my order had been delivered, however it was nowhere to be found. The same day I got a phone call from a person on the other side of town saying that he had found a package addressed to me sitting on the ground in the parking area. When I went to pick up my package the gentleman explained that he had found it sitting on the ground earlier in the day. Fortunately, I still have a land line, so he could find my contact in the local phone book.

They will show in tracking that a package will leave a facility then go to another and then back to that facility before going to another only to repeat the process again. Total waste of time, money and resources.

This company in no way handles any packages with care. I have seen them deliver packages to the apartment complex that I reside at and they drop, throw, toss and pile heavy packages on top of packages that says handle with care or it say fragile. Boxes are busted open peoples item are hanging out or just out on the floor broken. Liquid spilled all over the floor from busted packages etc. I have returned multiple packages to stores due to being extremely damaged or have had to just toss them in the garbage, thank God some of the store understand and will refund or replace after sending photos of the damaged boxes and item.

I have zero confidence in their reliability to get my package delivered. Twice now I have sent packages with USPS and neither one got there- got lost. 0 for 2. Once you add the tracking, the cost is near UPS and at that point, I would rather use UPS as I trust them with my packages.

Rates are reasonable, Saturdays delivery available. Lots packaging options with minimum rates for different weights. Employment opportunities for part time and full time availability. Happy with USPS service.

I have found the drivers very friendly and upbeat, even when running to the door in 109 degree heat index in the summer. I live in Florida. I haven't had a problem with damaged items and they do deliver mostly when scheduled.

I would like to State that Wayne, my postman, has always been @ my home between 3:30 and 5:30pm EVERY DAY! My local post office are very helpful and friendly in Yalesville office. They always give me all options for shipping my packages. Very glad to have postal representation and wouldn't want to have anyone else.

Excellent online and counter assistance. Lacking in delivery responsiveness. Unable to follow packaging instructions. Rushed drivers lack necessary care in placing packages in safe locations. Customer service follow ups are defensive and lack the care expected in today's service oriented world.

I've dealt with these folks a long time and in various states from Arizona, Rhode Island, Maryland, and Tennessee. Several years ago they seemed more concerned about parcel care and customer satisfaction, not so much anymore. It seems like speed is more important at the expense of product integrity. They have also gotten more careless and aggressive on the major roadways I travel. In fact, today we suffered a deluge which frequently impeded visibility.

Although USPS seems to have a bad reputation sometimes....I have always found that they are on time, courteous, and most of all dependable. Competitive prices and efficient handling are characteristics that go along with their professionalism. I would recommend them every time and I think many potential customers forget about USPS because there is so much competition out there. Don't forget about USPS!

I prefer the post office although lately they have been messing up leaving packages on my doorstep and I live in a bad hood and boxes get stolen. It upsets me. I just think they can do do do do a better job.

I have checked prices of other carriers, but Priority Mail is always less money and often just as fast. I have never had a package go astray, whether shipping or receiving. They also deliver to places that are way off the beaten track. I really like the Post Office.

Like any shipping company, there are glitches. But I've had amazing service and help from USPS when that happens. I sell on eBay and USPS is my shipper of choice, and I think that it is cheaper to ship via USPS. I like the personal connection at my local post office.

Overall good services. I’ve received a few packages with obvious damage, but never damaging the contents. Once a package came open missing all but one item.